Steam Outage Map
The map below depicts the most recent cities worldwide where Steam users have reported problems and outages. If you are having an issue with Steam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Steam users affected:
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Steam is a digital distribution platform developed by Valve Corporation offering digital rights management (DRM), multiplayer gaming and social networking services. Steam provides the user with installation and automatic updating of games on multiple computers, and community features such as friends lists and groups, cloud saving, and in-game voice and chat functionality. Available on Window, Mac OS and Playstation.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sydney, NSW | 25 |
| Melbourne, VIC | 22 |
| São Paulo, SP | 22 |
| Paris, Île-de-France | 20 |
| Brisbane, QLD | 16 |
| London, England | 12 |
| Rio de Janeiro, RJ | 10 |
| Adelaide, SA | 9 |
| Bengaluru, KA | 8 |
| Quito, Provincia de Pichincha | 8 |
| Berlin, Land Berlin | 7 |
| Perth, WA | 7 |
| Delhi, NCT | 6 |
| Mumbai, MH | 6 |
| Lima, Provincia de Lima | 5 |
| Marseille, Provence-Alpes-Côte d'Azur | 5 |
| Bristol, England | 5 |
| Madrid, Comunidad de Madrid | 4 |
| Bogotá, Distrito Capital de Bogotá | 4 |
| Guadalajara, JAL | 4 |
| Los Angeles, CA | 4 |
| Milan, Lombardia | 4 |
| Curitiba, PR | 4 |
| Goiânia, GO | 4 |
| Belém, PA | 4 |
| Glasgow, Scotland | 4 |
| Itapetininga, SP | 4 |
| Leicester, England | 4 |
| Toronto, ON | 3 |
| Nottingham, England | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Steam Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Miller
(@ccmiller2018) reported
@TrashbagOpossum @Steam yup - ditto. totally stupid - why the hell didn't they turn this off. @Steam how are you going to resolve all the THOUSANDS who are now locked out from pre-ordering by this problem?
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Dan Hood
(@dan51678) reported
@Steam - over a half hour in, multiple different errors... rotates b/w "try again later" and "hey, you're trying too much" #ShitShow #PreorderFail
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Ruben Guajardo
(@Casket_OG) reported
@Steam @valvesoftware Your reservation system is broken I keep getting the error saying I've attempted to many purchases in the last few hours..
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Ben
(@oxacillin) reported
@Steam How is it that after a wealth of history and experience with the problem of slammed website traffic, that you learn nothing about how to manage the problem?
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Adam Dugger
(@duggera) reported
@Steam No, reservations are _broken_ now. I've been trying for over 30 minutes to reserve the "one per account" on the only account I have, and it dies at the payment method. Please fix this as soon as possible.
-
Josh
(@Lolwut77) reported
@Steam Wth is going on? Why am I getting errors on purchase? Why am I now being punished for trying to complete a purchase and being told I've tried too many times, and have to wait an hour or more to try again? What the actual ****, Valve?
-
JJ
(@lbkz) reported
@neoak @Steam If you have an issue send them a package showing them how upset you are 😈 Steam HQ: Floor 14, 10400 NE 4th St, Bellevue, WA 98004, USA
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Quentin
(@MartianMan2012) reported
@Steam Is there an outage right now with purchasing the steamdeck reservation? I've been trying to purchase since 12:02pm CST, but the site keeps crashing. I tried from my phone and 2 other PC's. It seems to crash when selecting the payment type PayPal, cc'. Now I'm locked out?
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Ross
(@Ross20931070) reported
@Steam Too bad we can't place reservations sure to being blocked from making purchases sure to the constant errors. Now I'm getting a message that says it looks like I've been attempting a lot of purchases please wait a while before trying again.
-
rest in peace DOOM
(@dillonflynn) reported
@Steam Trying to get a steamdeck reservation and now I'm getting a "It looks like you've been attempting a lot of purchases in the last few hours. Please wait a while before trying again" error please help
-
HillhomeGaming
(@HillhomeGaming) reported
@Steam @Steam_Support @valvesoftware Please note I am 100% sure that is an error - it was just a really funny error message that got to me :D
-
Santa Claus? 'fraid not.
(@theMAC) reported
@Steam Get your support staff out in force removing this bullshit restriction. I did what the pop up said and waited and tried to check out. Fix this garbage
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Xenophone
(@x3nophone) reported
@Steam Can't buy one, looks like your service just can't keep up with demand. Would welcome assistance from support as I've been at this since exactly 10am PDT thanks
-
Pampelmoose Lacroix
(@PampelmooseL) reported
@Steam Had mine purchasing at 10:01, had some problem with my order, was in my purchase history and asked me to try again and now it's gone and not letting me try again
-
Boskee
(@boskee_voitek) reported
Epic fail @Steam - some of us who tried to reserve Steam Deck are now blocked from completing the purchase because "It looks like you've been attempting a lot of purchases in the last few hours." You're penalising those who came early because of your server issues!
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