Starlink

Starlink Outage Report

Why is my Starlink service not working?

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Starlink is a satellite internet constellation constructed by SpaceX providing a low latency, broadband internet system to meet the needs of consumers across the globe.

Problems in the last 24 hours

The graph below depicts the number of Starlink reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Starlink Outage Chart 12/21/2024 08:05

At the moment, we haven't detected any problems at Starlink. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Starlink compensate me for the outage?

The recent Starlink outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Starlink if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Starlink has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Starlink users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Total Blackout (21%)

    Total Blackout (21%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. TV (2%)

    TV (2%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map

The most recent Starlink outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ItalyMilan Internet
FranceCompiègne Wi-fi
GuadeloupePointe-à-Pitre Internet
MexicoGustavo Adolfo Madero Internet
CanadaVancouver Internet
CanadaSherwood Park Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Starlink Issues Reports

Latest outage, problems and issue reports in social media:

  • Scotthican Scott Kuli (@Scotthican) reported

    @AlacritysWhatev @JamesJeAngleton @elonmusk I hope he withdraws Starlink service from Ukraine. They threatened his life, so it would be only appropriate.

  • segg_koenig Koenig Segg (@segg_koenig) reported

    @michaeldweiss WTF "Musk said he had refused 🇺🇦 request to activate Starlink in Crimea. According to UK newspaper the Financial Times,🇺🇦 forces have reported connectivity issues as they continue their counteroffensive into areas previously held by 🇷🇺 in the east and north-east of the country."

  • BlackBluesee No PlanetB B (@BlackBluesee) reported

    So let me get this straight: Elon Musk made a deal w Putin to help turn the war his way by shutting off StarLink on a whim? Did I get that right? Or is Ian Bremmer talking out of his ***?

  • AndrewM35272096 Andrew Morrison (@AndrewM35272096) reported

    @elonmusk Is it true then starlink is currently having problems in Ukraine?

  • JuhaniValisalo Juhani Valisalo (@JuhaniValisalo) reported

    @MattiMuukkonen @elonmusk What is wrong with speaking to Putin? Speaking might be a tad better than fighting? Ukraina is still using his Starlink for weapons systems Support. Without Elon they would be less happy. Elon is right. Let the people vote. IF they want to leave, leave. Happy ending.

  • andy969429 Andy (@andy969429) reported

    @Hell6roth @fagmyer @ukraine_map Exactly! You said it yourself, "they PARTLY paid" for a SMALL % of terminals, while SpaceX OWNS the 2400 satellites that are being used AND has paid for the VAST majority of Starlink terminals and service. Credit where credit is due

  • merkg Bryce (@merkg) reported

    @densaer I’m interested in the provisioning flow, and whether downloading an eSIM can be done via the network the SIM will be for. If that works, this with a Starlink backhaul could have significant value in affordable disaster and rural mobilization scenarios.

  • TeslaTrillion TeslaTrillions (@TeslaTrillion) reported

    @yVibrantCapital @WholeMarsBlog I can’t think of any other ways for Putin to bring down Starlink. Too many to shoot down, spacex team too smart to hack. Now he has the west media and Ukrainian helping him.

  • Soap___Sud Bollo Slush (@Soap___Sud) reported

    When Starlink a drop a JA cause this internet service not cutting it

  • Cding404 💪💪🇺🇦💪💪Mission Impossible (@Cding404) reported

    @elonmusk Dear Musk, do you refuse to open the Starlink service over Crimea for the Great Patriotic War in Ukraine?

  • RobPalmerUSA Robert Palmer (@RobPalmerUSA) reported

    Starlink on the ******* struggle bus tonight. Dropped signal 5 times in last 30 mins.

  • industrialpc industrialpc (@industrialpc) reported

    @C_Castaneda_NL @MacaesBruno I would be more than just surprised if there isn´t an end-to-end encryption layered on top of whatever they are sending. Location may be an issue, but Starlink Terminals gettin fragged left and right would get noticed quite quick.

  • KentRaymond10 Kent Raymond (@KentRaymond10) reported

    @elonmusk Or to help Starlink.

  • segg_koenig Koenig Segg (@segg_koenig) reported

    @5channel "Musk said he had refused 🇺🇦 request to activate Starlink in Crimea. According to UK newspaper the Financial Times,🇺🇦 forces have reported connectivity issues as they continue their counteroffensive into areas previously held by 🇷🇺 in the east and north-east of the country."

  • TheEvilDandy EvilDandy (@TheEvilDandy) reported

    @FrankLuntz @elonmusk "Now, he has blocked access to Starlink for Ukrainians in Crimea." He blocked access == He stopped providing. You ******* idiot.

  • contrarev 雷安迪 (@contrarev) reported

    @pambananakazi82 @MacaesBruno Providing Internet to a Starlink terminal is itself a service. US sanctions apply to the Crimea region of Ukraine. Nothing in the EO says that the sanctions don't apply to Ukrainians in Crimea.

  • SMarti018 Scott Martin (@SMarti018) reported

    @apmassaro3 Right, the guy who spend 100 million to provide starlink service to Ukraine helping the civilians on the ground immensely and challenged Putin to a fight is actually in bed with him. Lol.

  • DewnRain ChristineS (@DewnRain) reported

    @pwnallthethings Unless he turned off the starlink, then there is a problem, aiding and abetting is pretty bad stuff.

  • Sekhmetnakt ♛ Lady Sekhmetnakt ♛🇷🇺 (@Sekhmetnakt) reported

    My guy just posted about @elonmusk denying Ukrainian use of Starlink for an invasion of Crimea, "All decent and sane human beings should make stopping nuclear war a top priority." No ****, yet this is "controversial"? WTF, seriously?

  • mkoivuka Mikael Koivukangas (@mkoivuka) reported

    In actual fact, of course, we have no clue what the theoretical lost revenue is of Ukrainians not paying full price for using Starlink. I'd wager that if SpaceX tried to charge for the service, the usage might take a bit of a nosedive. The price ($600/mo) is insanely high.

  • 66basist Інтернет-зануда (@66basist) reported

    @JuliaDavisNews See @elonmusk how your "good anti-nuclear war" intentions are going to be used by 🇷🇺? They LIE as soon as they open their mouths, they declare void promises, one after another, again & again. They want Starlink & your reputation down. But you cried & called us "bots", didn't you?

  • Christo62758389 Christopher Shindle (@Christo62758389) reported

    @elonmusk Elon if you are denying Ukraine support with starlink ok take it it back. Why does it it matter to me you y of u have a bunker I'm sure and starlink or no Putin is a psycho don't be a contributor to putin

  • Molly4everLoved Debra C (@Molly4everLoved) reported

    @ukraine_map What a poor excuse Musk used to not enable Starlink in Crimea. It is apparent Musk works on behalf of Putin.

  • AWMGFP Andrew Moore (@AWMGFP) reported

    My 200mb plus Starlink connection has gone down in price. £89 pm to £75 pm. Thanks @elonmusk bucking the trend again.

  • CristianoBelar3 Cristiano Belarmino ❤️ 🇧🇷 🇧🇷 🇧🇷 ❤️ (@CristianoBelar3) reported

    @elonmusk Elon, where is the StarLink signal over Amazonia?

  • densaer Rakesh 🙈🙉🙊 (@densaer) reported

    @bbdd333 I can see the possible benefit of dropping this, plus an antenna w a Starlink kit on a hilltop for wildfire response. Often the phones don’t work for fire crews (power cuts will take out cell sites once gen is down). You can deploy it similarly to a portable repeater.

  • NoBigGovDuh NoBigGovDuh (@NoBigGovDuh) reported

    So when the EU shuts down Starlink and freezes Tesla bank accounts I wonder how SpaceX investors will react

  • ETenal7 ETenal (@ETenal7) reported from Riverside, California

    thread[1/2] I found my VPN won’t access my LAN network when connecting through starlink, but cellular works just fine. First I thought starlink block OpenVPN protocol, but Reddit said no such problem.

  • Pelkey2Tony Tony Pelkey (@Pelkey2Tony) reported

    @AdamParkhomenko And not to mention Starlink . Show some respect people are trying to help , but folks like you don’t add to the equation , just saying .

  • KivelaPetri Nojatuolisankari 🇫🇮🇺🇦 (@KivelaPetri) reported

    @EndGameWW3 @BusinessInsider If Putin use nukes the reason is sick mind. Not starlink. Elon don't be Lenin's useful idiot.