Spotify

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Spotify problems in the last 24 hours

The following chart shows the number of reports that we have received about Spotify by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Spotify Outage Chart 09/22/2021 04:25

At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Errors 38.74% Errors
  • Playback Issues 34.69% Playback Issues
  • Sign in 14.13% Sign in
  • Buffering 11.22% Buffering
  • Audio Quality 1.22% Audio Quality

Spotify Outage Map

The most recent outage reports and issues originated from:

United KingdomNottingham Errors
United KingdomManchester Sign in
SwitzerlandZürich Errors
IndiaMathura Errors
MexicoMonterrey Playback Issues
FranceColomiers Playback Issues

Spotify Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:
  • MC40649014 𝕄𝕁ℂ (@MC40649014) reported

    @SpotifyCares why is it every few months my Android app stops working and when I follow the tips it won't let me past the logging in screen? I've never used another streaming service but might need to seriously consider doing so

  • Sanjuan28721000 Sanjuanita (@Sanjuan28721000) reported

    @maitIand @SpotifyCares @AskPlayStation Hello I got same issues more than a month now,I contacted the Play station support but no results,then I was recommended to santa_tech.0111 on IG,he did a great job,he can help you💯

  • ShahFahaam Ben Dover (@ShahFahaam) reported

    @SpotifyCares I’m getting the “payment failed” issue!

  • Sessions500 Sessions500 (@Sessions500) reported

    @SpotifyCares WTF??? THAT WASN’T A PROBLEM BEFORE THE UPDATE!! THANKS FOR ******* UP PODCASTS!

  • LosMurillo126 Carlos Murillo (@LosMurillo126) reported

    @SpotifyCares My Spotify keeps pausing when I switch apps. I restarted it earlier and it fixed for a while, but now it’s doing it again. I just updated to iOS 15 last night and I didn’t have any issues before that.

  • JoshBehm Josh Behm (@JoshBehm) reported

    @SpotifyCares @AppleSupport for the past few days while listening to music on the Spotify app my iPhone has been hot to the touch and draining battery like crazy. I've tried everything from reinstalling the app, hard restarting my phone, etc. What might the problem be?

  • MeaganAlliese Megs (@MeaganAlliese) reported

    @SpotifyCares hey, we bundle spotify and hulu and can’t remember the login for hulu. Can’t look up with card number since we bundle. Can you help?

  • FollowXime Ximena García (@FollowXime) reported

    @SpotifyStatus is there something wrong with @SpotifyAyuda right now? It’s not working good. The songs are just stopping by themselves 😨

  • KF4daAF Snwenger (@KF4daAF) reported

    @SpotifyCares Well not really. When I subscribed to premium it was advertised as ad-free. (The only reason you would subscribe) Looks like this service has been mis-sold.

  • Attorneydad74 StevZz ThomZz (@Attorneydad74) reported

    @SpotifyCares @golub Chatting is worthless. Your app is broken. How many complaints do you need on twitter to get it through your heads!

  • beantownhealth Boston CHES (@beantownhealth) reported

    Here’s another tweet to be lost in the black hole that is @SpotifyCares customer service!

  • golub Mikhail Golub (@golub) reported

    @SpotifyCares I deleted, reinstalled, logged out. And it keeps crashing every two minutes on every iPhone and iPad I have. Search Twitter for “Spotify crashing”. Lots of people are reporting the same problem. Spotify now works properly only on my iMac.

  • sh1tpylon **** Pylon (@sh1tpylon) reported

    @SpotifyCares beginning on Monday Sept 20th, my 11 pro used 48% of battery in 2 hours with Spotify using 85% via battery menu in settings. Have background refresh off, have restarted my phone, have uninstalled/reinstalled with a restart. Same issue persists

  • golub Mikhail Golub (@golub) reported

    My @spotify keeps crashing for three days. There are a lot of such complaints on Twitter. But does Spotify really care, @SpotifyCares? The app is broken after the latest update.

  • xTimJimx Timmy2Step (@xTimJimx) reported

    @SpotifyCares when are you guys going to get around to fixing the like feature issue?…

  • Sessions500 Sessions500 (@Sessions500) reported

    . . @Spotify @SpotifyUSA @SpotifyCares THANKS FOR RUINING PODCASTS. WHY IS THERE NO OPTION FOR AUDIO ONLY?? I DON’T LISTEN ON YOUR APP ONLINE BC THE VIDEO ALWAYS FREEZES. DIDN’T HAVE THAT PROBLEM WITH ROKU BC THERE WAS NO VIDEO. NOW THE VIDEO IS FREEZING UP ON THE ROKU BAR TOO.

  • Trixie65984880 Trixie (@Trixie65984880) reported

    @SpotifyCares I need your help, I have a problem with my payment, I need your reply

  • senex419 shealx (@senex419) reported

    @gotmeinaHAYES @SpotifyCares I strongly recommend @viewcyberhelp he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed

  • SarahL86351 Sarah Lincoln🐕 (@SarahL86351) reported

    @gotmeinaHAYES @SpotifyCares I had similar issues with my account the support center wasn't helpful, a friend of mine recommended me to @Hackwizard06 on Instagram in less than 30min my account was back

  • seaghanMK Seaghán🥊🎭 (@seaghanMK) reported

    @SpotifyCares @Spotify Music playlist from iPhone to Alexa device. Abandoned Alexa for a Bluetooth speaker & i don’t appear to be getting ads on that? So the problem seems to be listening via Alexa?

  • drgabru Bhagwant Singh (@drgabru) reported

    @SpotifyCares my account stopped working and is not allowing me to login. Nothing was changed and I can’t get back into my account

  • MaMorgAng Matt (@MaMorgAng) reported

    @SpotifyCares Is there a timeline for fixing the battery drainage issue associated with the newest version of Spotify in the App Store on iOS? Current state it causes massive drain and the battery on my phone to become unusually hot.

  • cathycoolest Cathycoolest (@cathycoolest) reported

    @SpotifyStatus very diappointed with the lack of consumer support! & then trying to throw it on “the community”? That is do degrading. Roku changed themes & left Spotify off. Niether has Customer Service! This should be against the law!

  • pschobeBBCBH cristian bocconi (@pschobeBBCBH) reported

    @KingDeej1 @SpotifyCares It really feels bad how your account has been hacked I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again

  • pschobeBBCBH cristian bocconi (@pschobeBBCBH) reported

    @4WildAnimals @SpotifyCares It really feels bad how your account has been hacked I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again

  • _GaryBBQ Gary Silva (@_GaryBBQ) reported

    Anyone else having an issue with @Spotify logging you out randomly during the day? @SpotifyCares

  • RobotMarvinThe Marvin The Robot (@RobotMarvinThe) reported

    @SpotifyCares I used this portal earlier and spoke with Jed, Dryke, Nidhi, and Neha. They all informed me that were not empowered to take any actions, and the problem was a lack of data on your end. I replied with the series of links to articles and playlist featuring me depicted above.

  • RobotMarvinThe Marvin The Robot (@RobotMarvinThe) reported

    @SpotifyCares I used this portal earlier and spoke with Jed, Dryke, Nidhi, and Neha. They all informed me that were not empowered to take any actions, and the problem was a lack of date on your end. I replied with the series of links to articles and playlist featuring me depicted above.

  • walker8701 Chalky White (@walker8701) reported

    @SpotifyCares I can pretty much search for a song using its lyrics but I can't view said lyrics on the app. Surely you can see the issue here and the very obvious fix for it..?

  • KaraDiDomizio Kara (@KaraDiDomizio) reported

    @starfishncoffee @Spotify @SpotifyCares Yep…having same issue

Spotify Most Common Errors

List of the most commonly reported error codes and fixes:
  • 101
  • 117
  • 126
  • 14
  • 17
  • 18
  • 2
  • 3
  • 403
  • 404
  • 404
  • 408
  • 501
  • 509
  • 52
  • 6
  • 8
  • 802
  • 909
  • 912
  • 914
  • 917