Spotify

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Problems in the last 24 hours

The graph below depicts the number of Spotify reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Spotify Outage Chart 01/27/2023 22:35

At the moment, we haven't detected any problems at Spotify. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spotify users through our website.

  • Errors 45.75% Errors
  • Playback Issues 24.43% Playback Issues
  • Sign in 20.31% Sign in
  • Buffering 6.85% Buffering
  • Audio Quality 2.66% Audio Quality

Live Outage Map

The most recent Spotify outage reports came from the following cities::

Loading map, please wait...
MexicoPuebla Sign in
United StatesFremont Errors
MexicoChihuahua Playback Issues
FranceFréjus Playback Issues
IndiaKolkata Playback Issues
MexicoIztapalapa Errors

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:
  • emptyffs0 sigh *waiting jjba part 9* (@emptyffs0) reported

    @SpotifyCares @Spotify is there a way to block a whole genre or ur algorithms are broken or smth 5 weeks and my release radar is trash at least 12 to 18songs I have to hide the whole playlist with black and death metal now it's not an enjoyable experience HELP PLS

  • NamanGu69306548 Naman Gupta (@NamanGu69306548) reported

    @Spotify @SpotifyCares spotify is still not working, the app just wont open. Its been 2 days#

  • SijuPara36 Chris (@SijuPara36) reported

    @RichC_5 @SpotifyCares What error it says ?

  • MILDshake Andrew Mild (@MILDshake) reported

    I was given a @SpotifyCares gift card for the holidays. I went to apply it and was given an error. Apparently you cannot use gift cards for any family plans or bundle plans (remember when they used to offer Spotify and Hulu?). So the suggestion the bot gave me was to cancel

  • RichC_5 Rich Cook (@RichC_5) reported

    @SpotifyCares I bought a $30 gift card thinking I would cover a couple months of my duo plan but I am getting an error stating I am unable to redeem on my account… How do I use this card?

  • Kaitlyn43899324 KC (@Kaitlyn43899324) reported

    @SpotifyStatus @SpotifyCares Still not working

  • DebojeetDas_12 DEBOJEET DAS (@DebojeetDas_12) reported

    What the hell is going on @SpotifyCares, why the app is not working from yesterday. Please check the problem and resolve it as soon as possible. #SpotifyDown #Spotify

  • Sabrina81131153 Sabrina's Carpenters | emails i can't send: aoty (@Sabrina81131153) reported

    @livyrigo Wat am I supposed to do with tht......go talk it out with the ppl who reported spotify being down for them under spotifycares's tweet.

  • spencer_hughes Spencer Hughes (@spencer_hughes) reported

    @SpotifyCares Is there something wrong with your developer dashboard at the moment? Every time I try to log in it kicks me back out to the login page after a few clicks, and my apps only show up in the dashboard 1/8 refreshes or so.

  • CrashNBurned1 CrashNBurned1 (@CrashNBurned1) reported

    @SpotifyCares Still not working

  • CrashNBurned1 CrashNBurned1 (@CrashNBurned1) reported

    @SpotifyStatus @SpotifyCares It's still broken

  • 0416aries0416 aries (@0416aries0416) reported

    @Spotify @SpotifyCares @AtlanticRecords Remixes of Left And Right are removed from Jungkook's profiles as their credits are changed to 'Jung Kook of BTS' instead of 'Jung Kook' and it made them show under another incorrect profile of 'Jung Kook Of BTS'. Correct the issues.

  • JeremyRehn Jeremy Rehn, PT, DPT, OCS (@JeremyRehn) reported

    @SpotifyCares still having issues with my account. Randomly switching songs while I’m listening.

  • Omer84 Pawel Omernik (@Omer84) reported

    @SpotifyCares Hi Spotify, im in a bit of a pickle. Changed my plan to Premium Duo so my daughter can use as well, but we need to confirm the address which is no problem. I did put same address and it's not working. I cant get her to join my premium. Pls help

  • hanskolbeek Hans Kolbeek ; (@hanskolbeek) reported

    @SpotifyCares Website player, Macbook app and Android app all say no internet connection when I open Spotify. Is the problem on my end or your end? Mis my tunes :(

  • Povatoxiclibra Ki (@Povatoxiclibra) reported

    @SpotifyCares I did help, though the original issue was nginx servers were down. Thank you, though!

  • seekyspy Swaksham (@seekyspy) reported

    @SpotifyCares Hey, I am having issues while creating my account.

  • DonjCrypto Dooki (@DonjCrypto) reported

    @SpotifyCares Hello am having problems where new podcast episodes arnt showing up. They show up in notifications and when i press it, a messages says “couldnt find that page” its been like this for 2 weeks, any help?

  • TheeDanSolo Dan Solo (@TheeDanSolo) reported

    @SpotifyCares The outage was 14 hours ago. It’s back up and running now. Your systems should show a mass outage nationwide that started around 10am PST yesterday.

  • ambdoesTweets Abhayadev MB (@ambdoesTweets) reported

    @SpotifyCares I logged out from my account yesterday. I usullay login with the otp. And now I can't log back in. It says can't link with email id. Welp

  • armyongi 🍊Sugarmy💜🐱 (@armyongi) reported

    Dear @Spotify @SpotifyCares @AtlanticRecords 4 remix vers. of “Left and Right” are removed from Jungkook’s profile after their credits were changed to an incorrect account ‘Jung Kook of BTS’, making them to show under the wrong profile instead of the right one. Pls fix the issue

  • Parihoonmain01 Smaira💞💞 (@Parihoonmain01) reported

    Hello @SpotifyCares Spotify is again down🙄 Fix it asap 😬😬

  • _Lacey_P_ Lacey P (@_Lacey_P_) reported

    @spotifycares Local files are not downloading onto my phone. Is there something going on? I never have issues with local files being transferred to my phone. Thanks!

  • swiftthreads13 A is going to The Eras Tour! 3/31✨❤️ (@swiftthreads13) reported

    @SpotifyCares Thank you! The system came back I guess it was shut down for a bit. All is okay now!

  • kunwarsaa18411 KUNWAR $AA ॐ 🇮🇳 (@kunwarsaa18411) reported

    @SpotifyCares Hey!! I've lost my access to email id, so i usually used my phone number to login but yesterday when i tried to get OTP, i couldn't get it. So basically I'm logged out of my account without any access

  • kunwarsaa18411 KUNWAR $AA ॐ 🇮🇳 (@kunwarsaa18411) reported

    @SpotifyStatus @SpotifyCares Hey!! I've lost my access to email id, so i usually used my phone number to login but yesterday when i tried to get OTP, i couldn't get it. So basically I'm logged out of my account without any access

  • ChaosDark17 Chaos Dark (@ChaosDark17) reported

    @SpotifyCares @ArunPandi7474 I'm still experiencing this issue sir help me out of this

  • Misfit_Styles HARRY IN 3 (@Misfit_Styles) reported

    @SpotifyCares went down so you could do the ugliest update??? Take it back

  • Qunishasf Nisha (@Qunishasf) reported

    @SpotifyCares my Spotify is still down

  • FMiller1973 Fiona M🇺🇦🎶🏴󠁧󠁢󠁳󠁣󠁴󠁿🔞💜😇😈 (@FMiller1973) reported

    @SpotifyCares hi - having trouble with Spotify stopping of its own accord. Could be 10 seconds, or 3 songs in, it still stops. Been through all the fix-its, and nothing's working. Very annoying. Can you help? Thanks.