Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Guayaquil, Provincia del Guayas 2
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Miguel Hidalgo, CDMX 1
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1
Brussels, Bruxelles-Capitale 1
Englewood, CO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • starlingpaul Paul Starling (@starlingpaul) reported

    @SpotifyCares what’s going on with the service? Got logged out and can’t get logged back in??

  • poisongirl696 ♌︎ (@poisongirl696) reported

    @SpotifyCares Guys is everything okay with Spotify . I just got logged out and I can’t login to my account. I’m kinda worried because I paid for Spotify premium. I’m waiting for getting my account back

  • ChristianJoel3 Christian Battistini (@ChristianJoel3) reported

    @SpotifyStatus Yeah! My Spotify just stop working and connection issues said my email is not in the system and other things

  • Openclimb75 G Steven (@Openclimb75) reported

    Life is over @SpotifyCares has gone down it seems. What will I do now without my music 😢

  • mmefeline Iris (@mmefeline) reported

    @SpotifyStatus it won't let me use facebook to login on spotify..

  • MichelleHenault Michelle Renee, ABD ☕ (@MichelleHenault) reported

    @SpotifyCares got rid of my account??? Randomly cant log in, doesn’t say I have an account, and when I go to “create an account” there’s an error because I already have one.

  • bluevelveting GANDOR, lovac na moćnu Nirdalu🇷🇸🇺🇦 (@bluevelveting) reported

    @SpotifyStatus Spotify down in Serbia

  • keefc2 OkiCoki🇬🇧🔱👌😏 (@keefc2) reported

    @SpotifyCares Account requires me to login suddenly, try to reset password comes up with 500 error. Whats happening

  • itsmenaluiza ana (@itsmenaluiza) reported

    @SpotifyCares I’m having trouble to log in to my account just because I turned my phone off. the username and password is not matching but I know it’s right. this is been happening for months! help me please I just payed my premium account

  • Dominiquetd Dominique (She/Her) Ⓥ 🏳️‍🌈🌱💙 (@Dominiquetd) reported

    @SpotifyCares the app logged me out and now I can't get back in. I didn't sign up with a password, only my email. When I've tried logging in without a password it keeps saying error requesting link. Can you help please?

  • heyjdream 𝑓𝑒𝑑𝑒♡👻 #SaveJATP #TheAttachment (@heyjdream) reported

    @SpotifyCares hi i have a problem with my account

  • NevadaMarie1 Nevada Marie (@NevadaMarie1) reported

    @SpotifyCares got logged out while listening to music and it won't allow me to log back in stating an error. Website support page is also down :(

  • swissdreamer Michelle (@swissdreamer) reported

    @SpotifyCares Can't login to spotify anywhere, tried uninstall and reinstall, tried browsers, ipad, iphone, desktop, alexa, nothing works. Please help

  • GageNCrawford Gage Crawford (@GageNCrawford) reported

    @SpotifyCares I can’t login to my account and it says the email doesn’t have an account. Your help site is down and I can’t login to talk to customer support

  • ClareWrixon Clare Wrixon (@ClareWrixon) reported

    @SpotifyCares whole household logged out - saying our password is invalid - is the app broken?

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