Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Zapopan, JAL | 2 |
| Sarreguemines, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Miami, FL | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Guayaquil, Provincia del Guayas | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Englewood, CO | 1 |
| José de San Martín, CH | 1 |
| Leipzig, Saxony | 1 |
| Aniche, Hauts-de-France | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Barcelona, Catalunya | 1 |
| Châteauneuf-du-Faou, Bretagne | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
-
Brittany Bishop
(@brittbish_) reported
from
McCandless Township, Pennsylvania
@marissarayes @Sean262 @SpotifyCares @Spotify I put in a card and it still gave me the error
-
thackery binx
(@zchrysnydr) reported
from
Philadelphia, Pennsylvania
jesus is king first listen: it was interesting, can't tell if it's mixed intentionally that way or if it's just an error on spotify (i've heard different things). the music is great, and i dont mind the jesus stuff but i know people will. use this gospel best song my a mile
-
Luis Araque
(@luisaraque) reported
from
Envigado, Departamento de Antioquia
@SpotifyCares hey how are you... I’m having problems with my account... almost 10 emails have arrived to my inbox with password change requests... but I haven’t requested that. Your help pls
-
Stormy Cloud
(@CloudStormy) reported
from
Vancouver, British Columbia
I honestly thought our society would be wayyyy more advanced by now. The way Alexa is so terrible at communicating and Spotify shuffle is so rudimentary. As a child I expected so much more from the 2000’s 😒
-
Mase
(@realmasondenton) reported
from
New Haven, Indiana
I was being cheap and I got a Spotify premium apk but I realized that it doesn't apply to PlayStation Spotify so I broke down and bought premium again
-
Shootin' Blanks
(@YungShootin) reported
from
Walbridge, Ohio
@_HeyDes If you have premium Spotify, just login online and the ad is right there on the front page.
-
daniel
(@DannyJHalliday) reported
from
Banning, California
@MADDOG12321 Oh I was under the assumption that Spotify was rolling them out, I’m glad we still agree on the primary issue tho
-
Kevin
(@kpmrqz) reported
from
Calamba City, Calabarzon
When some of my friends see at my Spotify playlists, they would look at me like I'm some sort of devil worshipper. Calm down kids they are legit songs
-
Alexa Gagosz 🗞
(@alexanoelle13) reported
from
Boston, Massachusetts
Once heard from a former boss that worked in academia that she was most focused on her work when she listened to an orchestra station on Spotify. Just tried it while writing my thesis.... Definitely not working.
-
Sean Dillon
(@Sean262) reported
from
McCandless Township, Pennsylvania
@marissarayes @brittbish_ @SpotifyCares @Spotify I did PayPal, but I had the error message too at first and that was why!
-
ʟʏsʜ ♔
(@AlyshaJweinat) reported
from
Los Angeles, California
@itsemeline Spotify canvas... you definitely need a relationship there. Or if you have major distribution (like an Empire); you’re PM should be able to help service it.
-
Joe McGinn
(@joe_mcginn23) reported
from
Stillwater, Oklahoma
I think I’m going insane, I swear that songs played on Spotify on my ps4 are slowed down a hair and the pitch is lower overall and idk how to change it if it is..... I’ve been sick too long
-
Hannah Duckworth
(@hannduckworth) reported
from
Seattle, Washington
I just sold my soul for a free #GoogleHomeMini. Turns out I have no problem turning over the entirety of my #spotify data for a free $49 gift. 🥳 🎁 #datamining makes money. I am just helping the economy... 🧐😬 #GooglexSpotify
-
JD McGibney
(@JD_McGibney) reported
from
Brooklyn, New York
@_ArtistRack I’m pretty sure that paying for pitching is also not allowed in the @Spotify terms of service 🤔
-
thackery binx
(@zchrysnydr) reported
from
Philadelphia, Pennsylvania
jesus is king first listen: it was interesting, can't tell if it's mixed intentionally that way or if it's just an error on spotify (i've heard different things). the music is great, and i dont mind the jesus stuff but i know people will. use this gospel best song by a mile