Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 2
Barcelona, Catalunya 1
Poznań, Województwo Wielkopolskie 1
Santa María Chimalhuacán, MEX 1
Winnipeg, MB 1
Jacksonville, IL 1
Miguel Hidalgo, CDMX 1
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Berlin, Land Berlin 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Ahmedabad, GJ 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • jjkkookiek maría lvs luisa calva (@jjkkookiek) reported

    .@Spotify @SpotifyCares We demand transparency in the history of reproductions, for more than 24 hours many people are having problems with it. Are those reproductions not counting? Give an answer or explanation for this. Please and thank u!

  • expensive_btxt Nikita⁵❄🥞⁷ PTD🏜️ BTS yeahaw era🤠 (@expensive_btxt) reported

    @SpotifyCares Yeah saw @SpotifyCares give me back my liked songs and it didn't fixed the problem with reinstalled

  • taeftsunflower ᴮᴱ𝑀𝒂𝒓𝒚 🎸 (@taeftsunflower) reported

    .@Spotify @SpotifyCares We demand transparency in the history of reproductions, for more than 24 hours many people are having problems with it. Are those reproductions not counting? Give an answer or explanation for this. Please and thank you.

  • niconiconipvt0 Lu's put's lvs mamomote (@niconiconipvt0) reported

    .@Spotify @SpotifyCares We demand transparency in the history of reproductions, for more than 24 hours many people are having problems with it. Are those reproductions not counting? Give an answer or explanation for this. Please and thank u!

  • jeonacions pan de lolo (@jeonacions) reported

    .@Spotify @SpotifyCares We demand transparency in the history of reproductions, for more than 24 hours many people are having problems with it. Are those reproductions not counting? Give an answer or explanation for this. Please and thank u!

  • kentuckyfrycows 🧈Kennedy & June ⁷ ⟭⟬ (@kentuckyfrycows) reported

    @justBEmini1129 @SpotifyCares Didn’t realize this was an issue. Just checked and although I’ve been listening, yesterday shows that I listened to a total of 4 songs and only 6 on Friday.

  • alexfreitas_HJ 💜Unnie 🍷 (@alexfreitas_HJ) reported

    Dear @SpotifyCares as someone who works with tailored customer service, I thought it was a global rule to read all the complaints before answering out of the context. Hope as a costumer I can get a proper and thoughtful answer to my clear question. Thanks.

  • 95HSK00K laudis|☆ (@95HSK00K) reported

    . @Spotify @SpotifyCares We demand transparency in the history of reproductions, for more than 24 hours many people are having problems with it. Are those reproductions not counting? Give an answer or explanation for this. Please and thank you.

  • iluvkogi sonni ⋆ stream PTD! (@iluvkogi) reported

    @Louxrainberry @Spotify @SpotifyCares We demand transparency in the history of reproductions, for more than 24 hours many people are having problems with it. Are those reproductions not counting? Give an answer or explanation for this. Please and thank you!!

  • ssope_world Lupe ⁷ 🏖ᴾᵀᴰ🏖️ (@ssope_world) reported

    @SpotifyCares can we get an update on the history issue that is going on?

  • pjmvide ً zay ¹³ (@pjmvide) reported

    .@spotify @spotifycares we demand transparency in the history of reproductions, for more than 24 hours many people are having problems with it. are those reproductions not counting? give an answer or explanation for this. please and thank u!

  • paradyes1711 BTS⁷ 👽 (@paradyes1711) reported

    @SpotifyCares Hieee I think my history might be frozen how do I solve this issue please help

  • bangtalovely `Cata (@bangtalovely) reported

    .@spotify @spotifycares we demand transparency in the history of reproductions, for more than 24 hours many people are having problems with it. are those reproductions not counting? give an answer or explanation for this. please and thank u!

  • Louxrainberry 儚い vane lvs ela⁷⁸ (@Louxrainberry) reported

    .@Spotify @SpotifyCares We demand transparency in the history of reproductions, for more than 24 hours many people are having problems with it. Are those reproductions not counting? Give an answer or explanation for this. Please and thank you!!

  • Taetan041230 AaradTae 🐻🐯🐰 𐤀🧈 (@Taetan041230) reported

    @armyhot10 @SpotifyCares our streams are not reflecting on recently played since the last 20 hours and our cumulative streams have also gone down. We want to know if these are related and the cause for the decreased streams. Please respond to this and give us our streams back.

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