Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Guayaquil, Provincia del Guayas | 2 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Hbomb
(@elhombresam) reported
@SpotifyCares Man come on seriously, just launch a new update that fixes your problems. You’re not a Dell Call Center.
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ً
(@kyehaes) reported
@SpotifyCares same issue
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Mikhail Golub
(@golub) reported
@SpotifyCares Clean reinstall didn’t work and the crashing continues. There’s once again problem on your side as several months ago when app crashed for two weeks.
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Adam Millett
(@relief206) reported
@SpotifyStatus @SpotifyCares Still not working at all
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Sweet Mermaid
(@SweetMermaid007) reported
@SpotifyCares I just replied. I'm still having the same problem.
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Betty BB
(@BettyBB14) reported
@SpotifyCares For days I’ve had the issue of Spotify crashing or stopping playing around 10-15 seconds into a song. I’ve cleared the cache, uninstalled and reinstalled it, changed playback settings, followed tips I’ve found on Spotify support boards and nothing has fixed it
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Jonreto_o
(@jonretoo) reported
@SpotifyCares It's still not working. I have only detected one episode that doesn't stuck.
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Anuj Goel
(@anujgoel17) reported
@SpotifyCares Nope, still not working.
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Glenn Wagner
(@gwag23fire) reported
@SpotifyCares Still not working…I can’t even download the Spotify app in the App Store @SpotifyCares
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Ian Stone
(@istone48) reported
@SpotifyStatus having major issues with Spotify this morning, either stops 10 seconds into a song or plays a song or so & then stops?
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Paul T Lewis
(@PaulTLewis1) reported
@SpotifyCares If adding Lyrics is why it was down then it was well worth it. Worked for 80 minutes during my Lunar Eclipse run, no issue. Just need to setup my settings.
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g:purira
(@g_purira) reported
@SpotifyCares Oh wait another problem you guys haven’t fixed is the stuttered effect of the track BIGBANG - Fool.
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Maciej Maciejewski 🏐
(@Maciej_Gorzow) reported
@SpotifyCares I did it but problem is still.
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Drew 🕯
(@allblacktuxedos) reported
@spotifysuport @Spotify @SpotifyCares Lmao when you’re own website acknowledges there is an issue with iOS spotify before you like nice
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Andy Lovell
(@andylovell1) reported
@SpotifyCares It seems to have corrected the problem! Thank you!
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