Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Zapopan, JAL | 2 |
| Sarreguemines, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Miami, FL | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Englewood, CO | 1 |
| José de San Martín, CH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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@shimmertrap
(@shimmertrap1) reported
@SpotifyCares My phone is a Samsung Galaxy J5, Android 6.0.1 Spotify app version 8.6.80.1014 I had the same problem on another device, a Huawei P9 Lite, Android
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Dejan
(@PeppeDejan) reported
@SpotifyCares Hi guys! I'm struggling for a month to have an answer, searching all over the web, github and spotify community: how to get spotify monthly listeners and stream counts data? there is no API endpoint but some online services can display them! is it a b2b service?
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evelyn marie
(@evelynmarie34) reported
@lethargic_demon @SpotifyCares @circosomatico so its android then. not surprised. that os is riddled with app breaking issues.
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max 🔲
(@m2003esc) reported
over 48 hours and my #SpotifyWrapped is still not working ☠ come on @SpotifyCares
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Amy (Taylor's Version)
(@Iisa_thesimpson) reported
@SpotifyCares Is there a way to turn off the videos that go with songs? Even in a dark car with brightness down they are extremely distracting. Thank you
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🐝 Joo Holds My Heart 🐝
(@skaikpop) reported
@SpotifyCares @ftrwahida Why aren't you replying to ny messages about the same issue 😐 getting ignored by a service that ive been paying for, is VERY frustrating.
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Fergal Browne
(@fergal365) reported
@SpotifyCares Hi, could you solve two problems I'm having? 1. My Spotify web keeps skipping songs on my Mac, it doesn't happen on my phone. Already tried logging out, forcing log out of all devices 2. I'm still receiving ads on podcasts even with Spotify Premium
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Ry
(@RyanC_Real) reported
@SpotifyCares spotify wrapped still not working
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DnL.97
(@LoveYouAllBaes) reported
@SpotifyItaly Broken girl dei @5SOS
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Liam
(@Liam692558293) reported
@SpotifyCares Issue with IOS app, can you reply to DM
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ALHS
(@amocalypse) reported
@SpotifyCares my app is shutting down before the last few slides of wrapped :( help?
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Raghu Varun
(@mr_raghuvarun) reported
@SpotifyCares hello @Spotify charged money for free trail but now main point is premium is not effected on my account. can you update me what happened I have sent you the details of my account. I want this problem to get sorted today.
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far🐑
(@far_x2) reported
@SpotifyCares please reply my DM :( i have an issue with my Spotify wrapped
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Joe Diamond
(@jdiamjr) reported
@SpotifyCares I have the problem on several laptops. 1) Lenovo Yoga 9 141TL5 running Windows 10 Home Ver 20H2 19042.1348 running spotify 1.173,517.gbef50fdp 2) Thinkpad R90RXSF8 running Windows Enterprise 10 ver 1909 18363.1916 Spotify ver 1.173,517.gbef50fdb
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Peter J.
(@pdmj007) reported
.@SpotifyCares there’s an issue with your iOS app. I am listening to podcasts and it starts a new episode randomly. I have to go find my spot in the old podcast. Very annoying. #FirstWorldProblems
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