Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:


Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Mexico City, CDMX 92
Delhi, NCT 82
Lima, Provincia de Lima 61
Bogotá, Distrito Capital de Bogotá 57
Mumbai, MH 48
Bengaluru, KA 44
Paris, Île-de-France 39
Guadalajara, JAL 32
Puebla, PUE 29
Hyderabad, TG 29
Kolkata, WB 28
Quito, Provincia de Pichincha 27
Pune, MH 26
Chennai, TN 24
Zapopan, JAL 22
Guatemala City, Departamento de Guatemala 21
Santiago, Región Metropolitana 19
Montréal, QC 18
São Paulo, SP 18
Chandigarh, CH 16
Monterrey, NLE 16
Medellín, Departamento de Antioquia 16
Toronto, ON 16
Ahmedabad, GJ 14
Guayaquil, Provincia del Guayas 12
Mérida, YUC 12
Cochin, KL 11
Ecatepec de Morelos, MEX 11
Hermosillo, SON 11
Lucknow, UP 11
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:
  • sigh *waiting jjba part 9* (@emptyffs0) reported

    @SpotifyCares @Spotify is there a way to block a whole genre or ur algorithms are broken or smth 5 weeks and my release radar is trash at least 12 to 18songs I have to hide the whole playlist with black and death metal now it's not an enjoyable experience HELP PLS

  • Naman Gupta (@NamanGu69306548) reported

    @Spotify @SpotifyCares spotify is still not working, the app just wont open. Its been 2 days#

  • Chris (@SijuPara36) reported

    @RichC_5 @SpotifyCares What error it says ?

  • Andrew Mild (@MILDshake) reported

    I was given a @SpotifyCares gift card for the holidays. I went to apply it and was given an error. Apparently you cannot use gift cards for any family plans or bundle plans (remember when they used to offer Spotify and Hulu?). So the suggestion the bot gave me was to cancel

  • Rich Cook (@RichC_5) reported

    @SpotifyCares I bought a $30 gift card thinking I would cover a couple months of my duo plan but I am getting an error stating I am unable to redeem on my account… How do I use this card?

  • KC (@Kaitlyn43899324) reported

    @SpotifyStatus @SpotifyCares Still not working

  • DEBOJEET DAS (@DebojeetDas_12) reported

    What the hell is going on @SpotifyCares, why the app is not working from yesterday. Please check the problem and resolve it as soon as possible. #SpotifyDown #Spotify

  • Sabrina's Carpenters | emails i can't send: aoty (@Sabrina81131153) reported

    @livyrigo Wat am I supposed to do with tht......go talk it out with the ppl who reported spotify being down for them under spotifycares's tweet.

  • Spencer Hughes (@spencer_hughes) reported

    @SpotifyCares Is there something wrong with your developer dashboard at the moment? Every time I try to log in it kicks me back out to the login page after a few clicks, and my apps only show up in the dashboard 1/8 refreshes or so.

  • CrashNBurned1 (@CrashNBurned1) reported

    @SpotifyCares Still not working

  • CrashNBurned1 (@CrashNBurned1) reported

    @SpotifyStatus @SpotifyCares It's still broken

  • aries (@0416aries0416) reported

    @Spotify @SpotifyCares @AtlanticRecords Remixes of Left And Right are removed from Jungkook's profiles as their credits are changed to 'Jung Kook of BTS' instead of 'Jung Kook' and it made them show under another incorrect profile of 'Jung Kook Of BTS'. Correct the issues.

  • Jeremy Rehn, PT, DPT, OCS (@JeremyRehn) reported

    @SpotifyCares still having issues with my account. Randomly switching songs while I’m listening.

  • Pawel Omernik (@Omer84) reported

    @SpotifyCares Hi Spotify, im in a bit of a pickle. Changed my plan to Premium Duo so my daughter can use as well, but we need to confirm the address which is no problem. I did put same address and it's not working. I cant get her to join my premium. Pls help

  • Hans Kolbeek ; (@hanskolbeek) reported

    @SpotifyCares Website player, Macbook app and Android app all say no internet connection when I open Spotify. Is the problem on my end or your end? Mis my tunes :(

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