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Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brisbane, QLD 3
Sydney, NSW 1
Strasbourg, ACAL 2
Paris, Île-de-France 6
Marseille, Provence-Alpes-Côte d'Azur 1
Val-de-Reuil, Normandy 1
Aix-en-Provence, Provence-Alpes-Côte d'Azur 1
Château-Thierry, Hauts-de-France 1
Bordeaux, Nouvelle-Aquitaine 2
Iztapalapa, CDMX 1
Aubusson, Nouvelle-Aquitaine 1
Acigné, Brittany 1
Saint-Cloud, Île-de-France 1
Guadalajara, JAL 1
Piseux, Normandy 1
Perpignan, Occitanie 1
Puebla, PUE 1
Stirling, Scotland 1
Cardiff, Wales 1
Chatham, England 1
Savenay, Pays de la Loire 1
Chennai, TN 1
Clermont-Ferrand, Auvergne-Rhône-Alpes 1
Valencia, Valencia 1
Ingré, Centre 1
Melbourne, VIC 1
Ciudad Jardín, MEX 1
Saint-Étienne, Auvergne-Rhône-Alpes 1
Pratteln, BL 1
San Luis Potosí, SLP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • IronTisa
    Yoon! D-Day 🎸 (@IronTisa) reported

    hello @spotify @SpotifyCares lately so many playlists are being reported for no reason at all. can you please look into the matter and fix this issue? Thank u 🙏🏾

  • kristinkayt
    Whatsername (@kristinkayt) reported

    @spotify we can't both be down.🙏 Pls get yourself together so I can have entertainment during this existential crisis. Thanks😎

  • victorbrei
    Victor Breithaupt (@victorbrei) reported

    Spotify web is down @Spotify

  • kieuanh0309
    🌖LIKE CRAZY_FACE💿 JIMIN (@kieuanh0309) reported

    We've all raised the issue below your tweet Why are you deliberately ignoring the answer? Why is Jimin's Like Crazy still split into English and Korean versions when other songs have the different versions combined? Explain the difference @SpotifyCares @spotifycharts @Spotify

  • Sarita07569
    Sarita^-^FACE BY JIMIN♡ (@Sarita07569) reported

    @FaceOfJimin Hey @Spotify @SpotifyCares, why are you letting trolls and Jimin antis exploit your reporting system to falsely flag playlists containing his songs? We are urging you to take action against this issue and implement measures to prevent such abuse of your reporting system. Thanks

  • MunaykiJinnie
    Mel ⁷₅ (@MunaykiJinnie) reported

    Please, tell us @Spotify how can a playlist be “in violation of your content policies"??? HOW? It’s literally MUSIC! Fix this issue cause I’m TIRED of this.

  • Only_MYG35
    🌟SOAD ,, D_DAY👑 AMYGDALA ❤ (@Only_MYG35) reported

    hello @spotify @SpotifyCares lately so many Agust D playlists are being reported for no reason at all. can you please look into the matter and fix this issue? Thank u

  • xXchicharitoXx1
    EAA (@xXchicharitoXx1) reported

    @Spotify fix the app before i make my way down to the CD store 😭

  • yunkia4
    yunkia🍊｜D-DAY (@yunkia4) reported

    hello @spotify @SpotifyCares lately so many Agust D playlists are being reported for no reason at all. can you please look into the matter and fix this issue? Thank u

  • MinKittenPDNim
    ㋡𝔄𝔤𝔲𝔰𝔱𝔇⁷𝔰ℭ𝔬𝔫𝔠𝔲𝔟𝔦𝔫𝔢❖SEEING SUGAMOO (@MinKittenPDNim) reported

    I made private backups of all my major playlists on Spotify but this is fcking ridiculous @Spotify @SpotifyCares that angry stans can just mass report people's personal playlists falsely and get them taken down... and when we try to go to costumer support they don't help us...

  • acsasantos3
    Kinha 🌵 PJMFace/JissoFlower/Ju1 🇧🇷 (@acsasantos3) reported

    Hey @Spotify @SpotifyCares, why are you letting trolls and Jimin antis exploit your reporting system to falsely flag playlists containing his songs? We are urging you to take action against this issue and implement measures to prevent such abuse of your reporting system. Thanks

  • JBaxter88
    Jarod Baxter (@JBaxter88) reported

    @Spotify is service temporarily out? playlists are not loading on mobile or PC. Artist profiles are not loading either.

  • glaizarayos1
    la_la_ laiza (@glaizarayos1) reported

    @SpotifyCares Hey @Spotify @SpotifyCares, why are you letting trolls and Jimin antis exploit your reporting system to falsely flag playlists containing his songs? We are urging you to take action against this issue and implement measures to prevent such abuse of your reporting system. Thanks

  • thatdanhill
    Dan Hill (@thatdanhill) reported

    @ShayDovahkiin @Spotify Turn it off and back on again...? Perhaps they have geographical servers and they all need consoling one by one. Streaming fine here in the land down under!

  • thatdanhill
    Dan Hill (@thatdanhill) reported

    @a_c420 @ShayDovahkiin @Spotify Mine did that for a bit, then eventually came back. I did kill the app and opened it again - Seemed ok. I still think they may have geographic locations for their servers to provide 'best service' and to load balance. Not sure.

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