Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Zaventem, Flanders 1
Upminster, England 1
Provo, UT 1
Little Rock, AR 1
Nanchang, Jiangxi Sheng 1
Zapopan, JAL 1
Miamisburg, OH 1
Benito Juarez, CDMX 1
Boulogne-sur-Mer, Hauts-de-France 1
São Paulo, SP 1
Hayes, England 1
Falling Waters, WV 1
Barcelona, Catalunya 1
Poznań, Województwo Wielkopolskie 1
Santa María Chimalhuacán, MEX 1
Winnipeg, MB 1
Jacksonville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • gxtoteco gato (@gxtoteco) reported

    Hi @SpotifyCares! Im "Juan Carlos" or in english "Charles Jones" but pls call me "Lacra". Recently, i moved to Chimbarongo, Chile, and i've having some troubles with the Spotify app It says me that service is temporarily unavailable, and i dont know how to repair it Pls help!

  • qinirqti Qinirqti (@qinirqti) reported

    @SabatucciEU @SpotifyUSA @SpotifyCares The WHO doesn't have a very good record in this pandemic so far, either on prediction about its course, measures to mitigate it, or many other issues. The best way to help WHO, or any other "authority" to constantly improve its diagnoses is to expose it to robust debate.

  • Boeing74 The_Charming_Avenger (Taylor’s Version)⚜️ (@Boeing74) reported

    @LMAO_UR_DUMB @Spotify @SpotifyCares He’s making dead set claims that these things work when they haven’t been proven to work and people are taking his idiotic advice instead of listening to the scientists. That’s a problem.

  • robbynyc13 Rob (@robbynyc13) reported

    @SpotifyCares @ciara_maccormac I have the exact same problem. It is illegal to not allow me to remove my credit card information.

  • arovmorin arovmorin (@arovmorin) reported

    @SpotifyCares Just canceled my Apple Music subscription and enrolled in a Spotify plan. So far it seems like a much better service. Will remain a happily paying customer as long as Spotify doesn't give in to the pressure for a more restrictive content policy.

  • ProfMomEsq Danielle A. (@ProfMomEsq) reported

    Canceled my @SpotifyUSA acct when it wouldn’t deplatform A*ex *ones. It clearly learned _nothing_ from that backlash. I don’t want to see folks out of jobs, but Spotify’s “leadership” absolutely deserves the market burning the thing down. @SpotifyCares @GrabYourWallet

  • kingtchallamet shanya (@kingtchallamet) reported

    @alnzit0 @SpotifyCares hii! is it fixed now? i have the same problem and @SpotifyCares isn't responding to my dms

  • TheRevMaxRipple The Rev. Max Ripple (@TheRevMaxRipple) reported

    Just heard of a “geriatric Exodus” from somewhere called ‘Spotify’ but was confused as I had always assumed that @SpotifyCares was a pimple remedy. @AgnesMuller informs me that it is not only a giant media corporation - she tracked down some royalty payments totalling £1.30 👀🙀

  • tusiowaty tusiowaty (@tusiowaty) reported

    @SpotifyCares thanks to whoever talked to me about my technical problem on the support chat!! they said they will raise a team to fix it without any trouble for me and they did it even faster than expected. big thanks!!

  • marc6_sophia Sophia Marc (@marc6_sophia) reported

    @SpotifyStatus @SpotifyCares Can't even listen to any song what's the issue

  • thomsonisgross thomsonisgross (@thomsonisgross) reported

    @SpotifyStatus the spotify app isn't displaying the player in the bottom of the screen, in full screen mode, or in the drop down mini player on my Samsung Galaxy S 21 Ultra. Just did a ln android system update on 1/27. Tried uninstalling the app, clearing cache, etc.

  • MarkSemko6 Mark Semko (@MarkSemko6) reported

    @eldsjal Not enough. Content creators spreading dangerous misinformation, like Rogan need banned from your service! @Spotify @SpotifyCares

  • NeerRocky Rocky Neer (@NeerRocky) reported

    @SpotifyCares Spotify doesn't care...about you or your health. Spotify is the streaming service of lies and misinformation. Spotify earns millions by peddling lies and misinformation. Spotify's executives are laughing the asses off at their listeners. Suckers.

  • TheRobHatfield Rob Hatfield (@TheRobHatfield) reported

    Shame on @Spotify for coming down on the side of dangerous lies, misinformation and conspiracy theories in such a pivotal time in human history. I was a loyal premium subscriber for over a decade. Time to get real, @SpotifyCares!!! #IStandWithNeilYoung

  • ThisIsBailey04 Biscuit (@ThisIsBailey04) reported

    @SpotifyCares I have an Oppo A53 with Android Version 11. I'm not sure what number the update is, but it's the current one. I'm not sure about their phone's make, model or operating system though, but I'll find out. I think the problem might be on their side as I can blend with other people

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