Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:

Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Paris, Île-de-France | 5 |
Lima, Provincia de Lima | 5 |
Bogotá, Distrito Capital de Bogotá | 5 |
Quito, Provincia de Pichincha | 4 |
Madrid, Comunidad de Madrid | 4 |
Lafayette, LA | 4 |
Santiago, Región Metropolitana | 4 |
Gustavo Adolfo Madero, CDMX | 3 |
Xalapa de Enríquez, VER | 3 |
San José, Provincia de San José | 2 |
Caracas, D.F. | 2 |
Bucaramanga, Departamento de Santander | 2 |
A Coruña, Galicia | 2 |
Vigo, Galicia | 2 |
Las Vegas, NV | 2 |
Washington, D.C., DC | 2 |
Delhi, NCT | 2 |
Magdalena Contreras, CDMX | 2 |
Mexico City, CDMX | 2 |
Veracruz, VER | 2 |
Acapulco de Juárez, GRO | 1 |
Villiers-le-Bel, Île-de-France | 1 |
Saint-Constant, QC | 1 |
Luján, BA | 1 |
Villa General Belgrano, CD | 1 |
Nueva Loja, Provincia de Sucumbíos | 1 |
Guatemala City, Departamento de Guatemala | 1 |
Thāne, MH | 1 |
Rancho Nuevo, QUE | 1 |
Portoviejo, Provincia de Manabí | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Of Dice & Men (@Of_Dice_and_Men) reported from Regina, Saskatchewan
@captainraffi @Spotify I switched to Spotify because YTMusic was a terrible alternative. No regrets.
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Dean (@tierney383) reported from Rochdale, England
@RRRawlings @Spotify Wake Up - Rage Bad Company - Bad Company Now I Lay Thee Down - Machine Head I'll Take Care of You - Beth Hart/Joe Bonamassa Zombie - Bad Wolves
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BK Bastard (@theeonlyadonis) reported from Brooklyn, New York
@Spotify your service has been nothing short of dissatisfactory and your customer service is damn near inaccessible. To think I have to blow up your tweets in an attempt to get help!!!
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El Sagitario 🌻 (@Jawkneeguapo) reported from Isla Vista, California
@thatversthere Ok the real problem here is... why don’t you have Spotify?
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Nerd (@MurphyJ) reported from Houston, Texas
@vavroom I have a similar problem with my desktop headphones and Spotify.
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AnJunior Orozco 🍌 (@Junior_Sauce666) reported from Sunrise Manor, Nevada
Why Spotify took down Crazy Car by The Naked Brothers Band? Song is 🔥
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Laura Ann H. (@Lala_BabyX) reported from Fayetteville, North Carolina
So the Spotify app is still not working on my Firestick 🙃 this has been going on for 2+ days now @SpotifyCares
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anmpog (@anmpog) reported from Boulder, Colorado
@wonderwoman324 @e_p82 Oh I don’t know I just can’t comprehend his popularity and Spotify was trying to shove his podcast down my throat
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LuLu (@lululadeira) reported from Bauru, São Paulo
nao consigo faze login no stats for spotify 😔
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Taino (@Beergodd) reported from Tampa, Florida
This is the first day my Spotify daily mix has let me down smh
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✊🏾✊🏾✊🏾BlackLivesMatter✊🏾✊🏾✊🏾 (@M_Patt18) reported from Nacogdoches, Texas
Why is grown woman and bow down still not on Spotify
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leslie 👻💗 (@childishleslino) reported from Menifee, California
idk if anyone remembers when spotify used to let you listen to the song preview by holding down on the song but they need to bring that back I miss it
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Shazbo92 🎼🎸🎥 (@Shazbo92) reported from Kingswells, Scotland
@SpotifyCares all my music has been Undownloaded. Is there a problem with Spotify?
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BrianHarrington.org/xpub (@BrainHarrington) reported from Anaheim, California
@spotifypodcasts @Spotify Why did you guys take down the Alex Jones episodes?
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Greg Schneiderhan (@jedi_greg) reported from Long Beach, California
@Spotify I've been getting login emails claiming to be from Spotify and funny thing I've not had a account for a while now