Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 2 |
| Hayes, England | 1 |
| Falling Waters, WV | 1 |
| Barcelona, Catalunya | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Santa María Chimalhuacán, MEX | 1 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Berlin, Land Berlin | 1 |
| Stratford, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Jimmy Rustler
(@Falkerman) reported
@SpotifyCares No, those are able to be edited and saved no problem. I even tried this in a different browser and got the same error. Only when adding a song to an existing playlist.
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Karl
(@ITSKARLBOIS) reported
@SpotifyCares It did not fix the issue.
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Mathew
(@MJW_GTR) reported
@SpotifyCares Currently on ios14.6 and this is on 4G and WiFi too. It went down around 6pm UK time
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isaiah mesina
(@isaiah_the_hobo) reported
@SpotifyCares @scentedmagic I'm also having the same issue. My phone is a s10 5g running Android and with the most recent update to spotify.
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Alex Ollier
(@alexollier) reported
@SpotifyStatus Hi! Do you have any known issues with music playing on the iPhone X at the minute? If I try to play a song it just doesn’t play and the bar is stuck on 0:00 even though it says it’s playing.
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Hope Barker
(@heyhopebarker) reported
@SpotifyStatus @Spotify The app on PC/Mac is not working. I've tried logging in & out, and I've re-installed the app. I still can't play music. Help!
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Barbia
(@dopestmaraj) reported
@SpotifyCares I am having a problem with the app can you please help me 🙏
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younus shaik
(@younushaik8) reported
@SpotifyCares @Spotify I am unable to use my lyrics feature in my account I tried so many methods but it's of no use I need a solution regarding this issue
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ℝ𝕚𝕫𝕖
(@Rize_0202) reported
@SpotifyCares Your app cant play songs it got stuck. Im using iPhone 11 updated to the latest version. Pls fix the issue thanks. Already tried logging in and out, restarting app / phone but nothing works
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Todd Meadows
(@SteubieTodd) reported
@SpotifyCares my Spotify has stopped working. When I tap on a song, it doesn’t play and stays on 0:00. Could you help with this issue?
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Jordan
(@jordanfehilly) reported
@Spotify @SpotifyCares still having issues with your app. Extremely unresponsive while using Bluetooth to the point now where I can't like songs while offline
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MPSTUIDOS
(@mpstuidos) reported
@rosemaryvic @SpotifyCares Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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magn0
(@TMagn0) reported
@SpotifyCares my songs are getting stuck at 0:00 and won't play or skip, Desktop app on Windows 10, seems to be after an update and I've seen a lot of complaints online about this same issue, yall planning to fix it soon? Any workarounds other than using the browser version?
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Rob Oliveira
(@Rob_Sama) reported
@SpotifyCares I'm facing some problems with the payment of Spotify Premium in Brazil. The automatic monthly charge suddenly stopped working and I can't change the payment method
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Dominic Krynicki
(@Domino__K) reported
@SpotifyCares Not an issue with an app, I had a free trial I forgot about, moved to Family plan soon after and got charged for the trial today I never used. Any chance I could get a refund. Cheers
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