Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guayaquil, Provincia del Guayas | 2 |
| Benito Juarez, CDMX | 1 |
| Boulogne-sur-Mer, Hauts-de-France | 1 |
| São Paulo, SP | 1 |
| Hayes, England | 1 |
| Falling Waters, WV | 1 |
| Barcelona, Catalunya | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Santa María Chimalhuacán, MEX | 1 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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dreamracer
(@ebags23) reported
@SpotifyCares my account not working
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Colin Reynolds
(@ColinRe21152860) reported
@SpotifyStatus Guys what's up with the shut down?
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n. ✶
(@saabastroha) reported
my account seems to have been suddenly gone and i cannot access my spotify account anymore. tried sending an email to your support team but it says there was a problem in delivering the email. please help @SpotifyCares
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Xotchil Montenegro
(@Xotch_M) reported
@SpotifyCares literally opened this app for the first time in years! Are you down? I can’t login and the password reset/support page isn’t working.
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_TheSergioShow ✨
(@MrHollyWoodLvin) reported
@SpotifyCares. my account is not working… it won’t let me log in or send a code to my email… what’s wrong ?
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Francisco sanchez
(@captainmexicoak) reported
@SpotifyCares You care my *** my account says it’s no longer connected to my Facebook that was the only way I could login I have now lost my account **** you guys
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Profile of depression and memes
(@RedRoomGaming) reported
@SpotifyStatus Aye I thought my **** was broken. Sign me up bruh I need my heilung
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Andrew Harrison
(@onair_harry) reported
@SpotifyCares need some help. No contact details on your website. Your support email I previously used is down. I’m logged out. No idea what my login details are. It’s never happened before. Need help and have it solved ASAP.
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GMR
(@GRgenius) reported
@SpotifyStatus Yeah same problem here. 😕
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Rosy B Mendizábal
(@felenar) reported
@SpotifyCares I can no access to my account! I got a message saying my email is not linked to one! How can I get help? The support landing page seems to be down
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ris
(@fragglesnot) reported
@SpotifyStatus bruh why did it have to go down when i was about to get premium💀😭
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Ayaan Mirza Baig
(@AyaanMirzaBaig) reported
@AskSpotifyStars @Spotify @SpotifyCares Are the servers down I am. Unable to login
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🌸Florence Yarborough🌸
(@thesleepyflower) reported
Bro the Spotify support website keeps giving me an error message every time I refresh @SpotifyCares my Spotify account is linked to a fb account that I deleted and now I can’t sign in to Spotify. I’m at work rn and just got kicked off my account. I’d like my music back pls 😭
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Jimmy Eat Wordle
(@james_hamiltron) reported
@SpotifyStatus Come on to ****, with all the money you take from artists you can't keep the service running?
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moll
(@sunbaby777) reported
@SpotifyCares Curious as to why I spent $10 dollars a month for a streaming service that allows their databases to be so weak that customers are hacked MULTIPLE TIMES and provide absolutely no help to resolve the issue. Time to switch to apple music..
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