Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 6
Paris, Île-de-France 6
Mexico City, CDMX 6
General Alvear, BA 5
Santiago, Región Metropolitana 5
Quito, Provincia de Pichincha 5
Valencia, Comunitat Valenciana 5
Guadalajara, JAL 4
Bengaluru, KA 4
Guatemala City, Departamento de Guatemala 4
Barcelona, Catalunya 4
Tijuana, BCN 3
Warsaw, Województwo Mazowieckie 3
Zaragoza, Aragon 3
Atlanta, GA 2
Toronto, ON 2
Florianópolis, SC 2
Karachi, Sindh 2
Jaipur, RJ 2
St Albans, England 2
Chicago, IL 2
Chennai, TN 2
Strasbourg, ACAL 2
Pachuca de Soto, HID 2
Rio de Janeiro, RJ 2
Iztapalapa, CDMX 2
Edmonton, AB 2
São Paulo, SP 2
Ecatepec de Morelos, MEX 2
Kolkata, WB 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • emilyriyo Emily Riyo Corkery (@emilyriyo) reported

    @SpotifyCares It looks like others are having the same problem - app spontaneously closing after a few seconds. Help please! I need jazz to get through this workday.

  • MrAaron2013 Aaron (@MrAaron2013) reported

    @SpotifyStatus @SpotifyCares App plays music and stops shutting my app down on my iPhone after playing for 30 seconds

  • MdAraoye Ibukunoluwa Araoye, MD, MS (@MdAraoye) reported

    @lyssa_422 Multiple users experiencing same problem. It’s happening to me to on my Sennheiser headphones. Tweeted @SpotifyCares about it already.

  • kattwrites katt 🎀 (@kattwrites) reported

    @SierraTops @SpotifyStatus @SpotifyCares I got a sound bar delivered today and thought it was connection issues with that! Turns out not, it's very annoying :( and is still happening!!

  • Xolar16 Xolarツ (@Xolar16) reported

    @SpotifyStatus @SpotifyCares Not working for me the app shuts down at the middle of the song

  • captjohnzombie Corporeal Creampuff (@captjohnzombie) reported

    @SpotifyCares my app keeps crashing not far into a song and the crash log in iOS15.1 says: “CPU: 48 seconds cpu time over 48 seconds (100% cpu average), exceeding limit of 80% cpu over 60 seconds”. was working fine yesterday restarted phone and updated app still not working.

  • DoleHettie Hettie Dole (@DoleHettie) reported

    @SpotifyCares @kattwrites The same issues as reported here are happening both on my iphone and ipad. 2 different devices, same issue. Restart did nothing.

  • Alexa_Buck1 Alexa B. (@Alexa_Buck1) reported

    @SpotifyStatus @SpotifyCares Having issues!! App keeps crashing during a song. App is already updated as well

  • Radion1018 Evan (@Radion1018) reported

    @SpotifyStatus @SpotifyCares It’s broken today. It was working fine for me yesterday and now I can’t vibe while reading with my new playlist.

  • space__case___ no ❤️ (@space__case___) reported

    does anyone else’s spotify keep force quitting out of no where? like I can listen to 30 seconds of a song then the app shuts down @Spotify @SpotifyCares

  • ximmmme x (@ximmmme) reported

    @SpotifyStatus @SpotifyCares Same, keeps randomly exiting the app and closing out. I’ve just restarted my phone and same issues.

  • _rafaelcardoso Rafael Cardoso (@_rafaelcardoso) reported

    @SpotifyStatus @SpotifyCares I’m still having issues. My account keep crashing every time. I cant even finish one music.

  • martineklund Martin Eklund (@martineklund) reported

    @SpotifyCares @Kris_McGee I have the same issue, and so does my partner.

  • kueltschi Kayla Ueltschi (@kueltschi) reported

    @SpotifyCares I’m still having issues I’ll go half way thru a song and it stops playing like if i weren’t playing anything on Spotify at all. It takes me back to the Home Screen. I have premium and I went on my account and logged out of all devices. Still having an issue playing.

  • XLYNNMX L. (@XLYNNMX) reported

    @DeceasedSpunk @SpotifyStatus @SpotifyCares I’m having the same issue

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