Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:


Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
São Paulo, SP 47
Paris, Île-de-France 37
Bogotá, Distrito Capital de Bogotá 21
Santiago, Región Metropolitana 19
Mexico City, CDMX 17
Madrid, Comunidad de Madrid 16
Milan, Lombardia 15
Delhi, NCT 13
Monterrey, NLE 13
Mumbai, MH 12
Hyderabad, TG 12
Medellín, Departamento de Antioquia 12
Bengaluru, KA 11
Guayaquil, Provincia del Guayas 10
Barcelona, Catalunya 10
Porto Alegre, RS 9
Belo Horizonte, MG 9
Melbourne, VIC 9
Rome, Lazio 8
Quito, Provincia de Pichincha 8
General Alvear, BA 8
Montréal, QC 8
Curitiba, PR 8
Rio de Janeiro, RJ 8
Marseille, Provence-Alpes-Côte d'Azur 8
Québec, QC 7
Buenos Aires, CF 7
Lima, Provincia de Lima 6
Jaipur, RJ 6
Sydney, NSW 6
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:
  • Crystal Kay Updates /j (@No1TrenchesStan) reported

    @sonokokawai For me it's accessibility. Before Namie Amuro was on Spotify, I didn't have a huge issue personally, but when I wanted to introduce her to friends I would have to be like "Uhhh... I'll send you mp3s of her songs..." Which turned a lot of people off

  • Shezi (@Shezi_one) reported

    Am I unable to use Spotify off wifi because Spotify is broken or because MTN can’t support anything anymore? What is happening ?

  • Omar J. Davis (@omarjdavis) reported

    @apollozac You mentioned a website or app on Happy Hour that does a Spotify Wrapped-like summary but for Apple Music. Do you recall the name of that service or website?

  • elie🤎 (@trueyoungloverr) reported

    now spotify??? down???

  • Taycen Timothy (@TaycenTim) reported

    @neontrees any chance we could get “Helpless” and “Farther Down” on @Spotify?

  • Nick Hood (@NixImagery) reported

    I'm so mad at @TheBluesKitchen for moving to @Spotify. What a loss to The Blues. I was even hoping to come down to The Smoke and eat wings. Now, I'll just forget you because Spotify won't let me listen to your show and I'll be buggered if I'll download their stinky little app.

  • Tofutti cutie (@TyraSkanks) reported

    100 gecs came on my daily Spotify mix and I liked it. I think my brain is broken.

  • sexc sewer rat☭ (@pussyriottt) reported


  • Contrivance (@ContrivancePod) reported

    @IsInsipid I saw what you were referring to on stitcher and spotify. Thanks for bringing those to my attention. I realize what I said was stupid, and just like when this was first brought up, I apologize. The episode was taken down at that time.

  • SEOKJIN RAVE TIME!!!!⁷ (@52seok) reported

    how is it that whenever im feeling terrible n i put my bts spotify playlist on shuffle it will play evry single song tht already makes me cry on a "better" day

  • Mike🇺🇸 (@realMike7668) reported

    @joerogan The Spotify will only work on my phone while connnected to WiFi. It does not work online with my iMac or with airplay/chrome cast. If I’m not connected to wifi on my phone, it still has issues. There should be a no video, only audio option for data no WiFi

  • Phil ❌ (@PhillipJCoulson) reported

    @SpotifyCares Why do you not allow the desktop app on enterprise networks? Web player and the Chrome app work fine but have limited functionality for a subscription-based service. I checked with our IT, he said it's not on our end. @amazonmusic works, why don't you?

  • The Gaffer 🇾🇪 (@GaslightMillie) reported from Ashton-under-Lyne, England

    Is anybody else’s Spotify not working when you try and shuffle an album?

  • J (@J17995993) reported

    @SpotifyCares Hi this is Jay. My card payment hasn't gone through and I need to discuss that. What department should I contact? Is it customer service / finance? Do you have a team.based in the UK? Thanks!

  • Gary Mutimer (@gary_mutimer) reported from Sunderland Bridge, England

    Any idea why my @Spotify keeps going off half way through the tracks that are playing ? At this rate it’s not worth having the premium service. It’s utterly crap.

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