Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Guayaquil, Provincia del Guayas 2
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Winnipeg, MB 1
Jacksonville, IL 1
Miguel Hidalgo, CDMX 1
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • aplacecalledjer Jer Johns (@aplacecalledjer) reported from Orlando, Florida

    @TotchosInABox It’s honestly not as good of a service, probably apple’s worst service. Spotify is better with playlists and picking up on what I listen to, where Apple never got that. It’s just not there yet...years after launch. Even if Apple Music were free, I’d still use Spotify.

  • AhanaChoudhuri ᴮᴱAhana⁷ belongs to BTS ~⟭⟬ ⟬⟭💜 (@AhanaChoudhuri) reported from Jalpāiguri, West Bengal

    Rather than focusing on bullshit?? Dynamite came 2nd in Spotify charts thanks to you. I'm not taking anyone's side, but this is what my perspective on this issue which is not even worth to be termed as an issue. Really childish of you guys istg. +

  • momomonitor Mills' Pills (@momomonitor) reported from Kimberly, Wisconsin

    And yea. I'm dipping to @spotify for real by end of next week. 2nd week I've had issues here.

  • TwisBeats Twisted (@TwisBeats) reported from Camden Town, England

    Hey @SpotifyCares, my Google Nest (from your recent promotion) hasn’t arrived and Royal Mail are saying it has been lost, how do I go about resolving this issue or getting another one?

  • lizmccarthy23 liz mccarthy (@lizmccarthy23) reported from Forest Acres, South Carolina

    @AmazonHelp My problem is they want to listen to a specific story on @spotify and I can only play it on one dot at a time, which makes bedtime a big pain.

  • DomNProm Michael Gross (@DomNProm) reported from Pasadena, California

    @thefader Really @Spotify how do you justify this trash? I really hope you don’t make me cancel your service!

  • DomNProm Michael Gross (@DomNProm) reported from Pasadena, California

    @_protoplanets_ I went ahead and yelled at Spotify, and threatened to cancel. But I’m sure they don’t care. I just feel like there has to be a great way to support artists, and have a great service.

  • NJCoastExp Piotr Dzwonek (@NJCoastExp) reported from South Amboy, New Jersey

    @MrRobRoberts My problem is solved, working overtime 2200-0600. I listen to my Spotify music during commute so basically no news 1930-0730. All times EST.

  • bluecontinental bluecontinental (@bluecontinental) reported from Red Bank, South Carolina

    Hey friends w/Spotify; would you like a mix? I’m shutting down tonight, getting really baked & making mixes.

  • ecr80 Edgar (@ecr80) reported from Carolina, Carolina Municipio

    As Spotify is about to launch their Spotify app for Watch (for streaming without phone) It’s time to ask which music service is better?

  • Pull_Lee_Doe Eric Aaron Pulido (@Pull_Lee_Doe) reported from El Paso, Texas

    Deeply In love with Apple’s newest 12 pro holy **** you can tell the difference. And Apple one service like why haven’t I know about this and I’m about to delete my Spotify no longer need it when Apple provides everything with it music video and games

  • aplacecalledjer Jer Johns (@aplacecalledjer) reported from Orlando, Florida

    @Captain__DMan But it wouldn’t matter which service you had, all music on both is included in the service. I can kinda understand where you’re coming from with like playlists, but I have music on my phone that I purchased and I still definitely prefer Spotify over Apple Music.

  • MapersMark frank dux (@MapersMark) reported from Columbus, Ohio

    Why does Spotify keep taking down the @twofriendsmusic’s Big Bootie Mixes

  • k8ee__ katie (@k8ee__) reported from Edinburgh, Scotland

    Just when a thought I couldn’t get more ridiculous - I have ma dog listening to mindfulness ‘sounds of the Forrest’ on Spotify to get him to calm down and sleep xx

  • watermelon__boy Watermelon Boy (@watermelon__boy) reported from Melbourne, State of Victoria

    @eilishgilligan Of course, and that’s where the discussion is taking place. Spotify pay away 70% of their turnover and don’t turn a profit. They don’t have a bunch of room to be increasing royalities and prob don’t think people will pay $20+ a month. I wish it was a simple problem.

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