Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guayaquil, Provincia del Guayas 2
Barcelona, Catalunya 1
Poznań, Województwo Wielkopolskie 1
Santa María Chimalhuacán, MEX 1
Winnipeg, MB 1
Jacksonville, IL 1
Miguel Hidalgo, CDMX 1
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Berlin, Land Berlin 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Ahmedabad, GJ 1
Hohen Neuendorf, Brandenburg 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • Annkit11 Ankit (@Annkit11) reported

    @SpotifyCares hey, i have Spotify logged in on my phone & want to login with the same credentials on my laptop. I don't remember my login details though. Anyway I can do it? I have a premium account.

  • bavil82 Anonymous Idiot (@bavil82) reported

    @spotifycares Your steps to censor @joerogan are egregious,but if you continue down the path you have tread,I along with countless others will remove our paid subscription and you can enjoy the free subscription folk faking like they care about the D-list artists making a scene.

  • magnus_sweg Magnus (@magnus_sweg) reported

    @SpotifyCares I still have this issue. Also happened while using Spotify Connect at my workplace (they have Sonos too). I don’t believe it’s an issue with Sonos, because I had the same problem using it with my B&O speakers. Please help me fix it

  • Xbrett_coleX Brett Cole (@Xbrett_coleX) reported

    @SpotifyCares I'm having problems on PS4 Pro streaming. After commercial breaks it just stops playing and becomes unresponsive. I've tried uninstalling them reinstalling, same problem.

  • Junipeloved Juniper (@Junipeloved) reported

    @SpotifyCares I want to know what is the problem that the casual or monthly listeners of yeonjun's profile are not coming out, this problem has been going on since October and look we are in February 2022.

  • Pbowman231 PeteyB (@Pbowman231) reported

    @SpotifyCares Hey I'm having the same issue except it updates on random days as well as Mondays - it's happened twice this week so far. Can you help please?

  • MeganKe65459268 Megan Kennedy (@MeganKe65459268) reported

    @SpotifyCares is there a way to move liked songs as a group to a playlist for sharing? Either on windows 11 or Google Pixel 6? Ctrl A not working on Windows 11

  • GBanger9 G-Banger (@GBanger9) reported

    @SpotifyCares No error messages. Just the initial connecting screen, but doesn't connect and can only operate Spotify through the phone.

  • CCScottLA Scott (@CCScottLA) reported

    @SpotifyCares Just cancelled my Duo service. We’re switching to @AppleMusic. Not coming back unless you do something about Rogan and other podcasts like his. Will not help fund a platform for misinformation during a pandemic. 👋

  • RoyLeban Roy Leban (@RoyLeban) reported

    When all the music has left @Spotify, nobody is going to pay for the @joerogan service. Stop supporting lies and death. @SpotifyCares still waiting for info on how to export before canceling my premium family plan.

  • GBanger9 G-Banger (@GBanger9) reported

    @SpotifyCares I cannot connect to Spotify on my car stereo. Have uninstalled & re-installed app on my phone, updated to latest version of Spotify, & checked that firmware on head unit is up-to-date. Issue has been ongoing past couple of days. Head unit is Kenwood DDX4019BT.

  • CyborgSpaceCat Theresa Nosek (@CyborgSpaceCat) reported

    @SpotifyStatus currently having issues with the app. Music player starts, then stops again after a second and the player controls disappear when it stops

  • ReggieWolfo Reggie 🔜 TFF 2022 (@ReggieWolfo) reported

    @SpotifyCares I canceled my premium last month after being charged and not ever being sent an email of notice, I was just charged again a few minutes ago, I canceled again, I was not supposed to be rebilled, I’m requesting a refund due to an error on your part

  • KymriskaDraken Kev Meredith 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🇸🇪🇪🇺 (@KymriskaDraken) reported

    @SpotifyCares I am having trouble with a playlist on my Chromebook. The playlist shows all of the songs, but most of them are greyed out. If I click on one it says that the song isn't available on my device. The playlist loads correctly on my iPhone.

  • CCScottLA Scott (@CCScottLA) reported

    @SpotifyCares Just cancelled my Spotify Duo service. We’re switching to @AppleMusic. Not coming back unless you do something about Rogan and other podcasts like his. Will not help fund a platform for misinformation during a pandemic. 👋 #Spotify #spotifyexodus

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