Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Zaventem, Flanders 1
Upminster, England 1
Provo, UT 1
Little Rock, AR 1
Nanchang, Jiangxi Sheng 1
Zapopan, JAL 1
Miamisburg, OH 1
Benito Juarez, CDMX 1
Boulogne-sur-Mer, Hauts-de-France 1
São Paulo, SP 1
Hayes, England 1
Falling Waters, WV 1
Barcelona, Catalunya 1
Poznań, Województwo Wielkopolskie 1
Santa María Chimalhuacán, MEX 1
Winnipeg, MB 1
Jacksonville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • andreasbali Andreas (@andreasbali) reported from Stratford, England

    @ricardo_jpl good luck! I have been looking for an alternative way but they seem to be tracking them down! 😭 I had to actually use Spotify on desktop today for the first time in a long time so I don’t have it shuffling other songs in between as it does on mobile!

  • adamsn Nj (@adamsn) reported from West Molesey, England

    @SpotifyCares I need to log in to my account to update my payment details, the problem is that the email address I registered with is no longer in use anymore!

  • myoo_coms Myoo (@myoo_coms) reported from Belfast, Northern Ireland

    @SpotifyCares Hi, regarding the issues I was having yesterday, I have done software on the handset, cleared the cache and data on the the Spotify app but Spotify keeps randomly stopping when playing music. It also started to be non responsive in quick access menu.

  • blast_tundra Blast Tundra (@blast_tundra) reported from Cheadle Hulme, England

    @SonosSupport Hello, whenever I play off Spotify (as a wifi device or through the Sonos app) it randomly pauses and skips songs saying cannot connect. But when I use Spotify through native speakers or headphones etc it's absolutely fine. This issue only occurs through my Sonos speakers.

  • Ndh_iBRHM indahibrahim (@Ndh_iBRHM) reported from Hock Lam Village, Johor

    Spotify heart broken playlists not play with us. 😂

  • M6NSTER Monster (@M6NSTER) reported from Corringham, England

    @ScandicAtheist @jfield1869 @bigtim134 @MardyGoth @MetalDoc78 @TheMetalScholar @Warwolf78 @erikwray @WillSumnerMusic @PUNISHMYHEAVEN I’ve slowed down on the collecting of physical copies since the 70’s,80’s An 90’s, Ill only buy something I really like because everything else I want is in YOUTUBE. I still own about 400vinyl albums, 250cd’s , 1000 cassettes an 100 45rpm singles. I do use Spotify an soundcloud.

  • brpetertotleben Fr. Peter Totleben (@brpetertotleben) reported from Columbus, Ohio

    @2ndof10 @theghissilent I've grown more impatient with NPR. The middle brow pseudo-sophistication has always been cloying. But they have become more dumbed down, juvenile, and propagandistic over the years. I have recently discovered the "Classic Road Trip" playlist on Spotify, and am much happier now.

  • notpuxies pastor of muppets (@notpuxies) reported from Bethel, Connecticut

    the Spotify app sure does suck for a service I've paid hundreds of dollars for over the years

  • Zach2792 Zach (@Zach2792) reported from Quiapo, National Capital Region

    Bills need to pay every month - Insurance Premiums - Postpaid Service - Loan Repayments - Monthly Content Subscriptions ( Netflix, Iflix, iWantv, Spotify) - Rent Mabuti wala na si credit card😅

  • malumdaughter devita (@malumdaughter) reported from Ciledug, Jawa Barat

    @5SOS my dudes. just wanna say sorry cause my country decided to turn down every social medias start from today till may 25. this demonstration issues got me sick! but don't worry, i still can download #EASIER on my Spotify when it release 🤘💪🔥

  • rbmojo rbmojo (@rbmojo) reported from Oklahoma City, Oklahoma

    @SonosSupport I’ve had the issue with my iPad and reset the password to use it. Now, Spotify through Sonos will not allow my ‘reauthorize’. Link that gets sent is invalid and logging in with updated password does not work. Great pool day ...

  • JADulanie JD-SportsPicks (@JADulanie) reported from Manhattan, New York

    @guicosta__ @nolly562 @Dopeypodcast @Areagan_22 @daily_gambling @Spotify @SportsInsights @JeffNadu @jromeshaw @FitzPicks @sportsrage @BBsportss @BetTheBoardPod @CoversJLo @SBRSportsPicks @bettingtalk_ @Bet_Labs @RickJSportPlays That’s high and a terrible price. I can see 51-53. Good luck brother. I mean that!!! Thanks. N let’s eat together!!

  • Hundar Brett from the Internet (@Hundar) reported from Los Angeles, California

    @Tommy_Fries no idea, RT was having problems with uploads to spotify recently and just corrected them, wonder if itunes is still broken

  • plamere Paul Lamere (@plamere) reported from East Boston, Massachusetts

    @fylkesbaaten It does not. But the login is via oauth2. When you enter your password you are entering it on Spotify’s site.

  • PaulEvanssheff Paul Evans (@PaulEvanssheff) reported from Sheffield, England

    @sonossupport Hi think my sonos has had a software update and will not play any music anymore. Spotify connect, via app, from Apple Music not local music library. Even airplay to my sonos one doesn’t work. Love my sonos and it not working makes me grumpy 😡 .

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