Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 2
Hamburg, HH 2
Duisburg, NRW 2
Köln, NRW 2
Nevers, Bourgogne-Franche-Comté 1
Saint-Médard-en-Jalles, Nouvelle-Aquitaine 1
Zapopan, JAL 1
Manalapan, NJ 1
Madrid, Comunidad de Madrid 1
North Little Rock, AR 1
Kelowna, BC 1
Dungannon, Northern Ireland 1
Aulnoye-Aymeries, Hauts-de-France 1
Dresden, Saxony 1
Rotterdam, zh 1
Pont-à-Mousson, ACAL 1
Canberra, ACT 1
Les Molières, Île-de-France 1
Bhubaneshwar, OR 1
Melbourne, VIC 1
Alpharetta, GA 1
Évry, Île-de-France 1
Flörsheim, Hessen 1
Karlsruhe, Baden-Württemberg Region 1
Sarreguemines, ACAL 1
Sevilla, Andalucía 1
Cincinnati, OH 1
Strasbourg, ACAL 1
Mexicali, BCN 1
Forest, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • RhysMccrum Rhys McCrum (@RhysMccrum) reported

    @JarrodLiehm @SpotifyStatus @SpotifyCares Same problem here

  • cutsywutsy simon cutler (@cutsywutsy) reported

    @SpotifyAU @SpotifyCares login issues 🙄 ruining, ruining, ruining, my feelings. I once skipped thru the meadow on a sunny spring afternoon, now I cry in the corner and winter throws it’s Bleakness my direction. The corner has had enough it asked politely that you fix you service

  • christinyng Christin Young (@christinyng) reported

    @JarrodLiehm @SpotifyStatus @SpotifyCares Im having the exact same problem.

  • BeegJoshiKujo Beeg Joshi (@BeegJoshiKujo) reported

    @SpotifyStatus hi for some reason I can’t log into the app on iOS but I can log in just fine on my PC. Are you guys having any issues right now?

  • goggzy5isalive Gareth Roberts (@goggzy5isalive) reported

    @SpotifyCares Hello from Cymru! Having weird issues in web player where it skips past songs in a playlist, about 5, the plays the next, then plays maybe half a song and stops? Okay on mobile. Related to yesterday? Cheers!

  • MutantReverie damn . (@MutantReverie) reported

    @SpotifyCares We want HIFI! Stop this nonsense, you’re a music service ffs

  • peeachymess eric ♡ | (@peeachymess) reported

    @SpotifyCares just letting you know i don’t have lyrics still after like a month and my group listen is just broken :/

  • DonnaNg23562615 Donna Ng 79 (@DonnaNg23562615) reported

    @SpotifyCares still having problems. Help please!!

  • JackAntonySmith Jack Antony Smith (@JackAntonySmith) reported from Leeds, England

    @SpotifyCares my Spotify keeps crashing is there an issue?

  • ic_ca Jess 🌿 (@ic_ca) reported

    @SpotifyCares hi, I’m struggling to login to the iOS app… I can login on browser but the app is saying ‘something appears wrong’. I’ve already reinstalled and cleared app cache…

  • RebeccaBennion_ Rebecca Bennion (@RebeccaBennion_) reported

    @SpotifyStatus @SpotifyCares Hi, I'm still having problems. Been like it all day, even after reinstalling. The Android phone app doesn't load and crashes.

  • BeegJoshiKujo Beeg Joshi (@BeegJoshiKujo) reported

    @SpotifyCares I can’t log into the app but I can log into it though my safari browser? Are you guys having any issues with the app right now?

  • HilfigerYking Yking_Hilfiger (@HilfigerYking) reported

    @RachelBoakPhD @SpotifyStatus @SpotifyCares I’m in Australia and I’m having the same issue, my playlists and songs weren’t playing as normal they weren’t in order and it kept changing, so I logged out and re download the app now it keeps saying, “ something went wrong, try again later “ every time I try log in on the app!!

  • SalterJustine Justine Salter (@SalterJustine) reported

    @SpotifyCares As this doesn’t resolve my problem and have had to revert to other means to listen to music

  • SalterJustine Justine Salter (@SalterJustine) reported

    @SpotifyCares Through mobile data, I didn’t try on wifi when I was home so unsure if that is a problem as well

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