The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
|Mexico City, CDMX||15|
|Madrid, Comunidad de Madrid||12|
|Lima, Provincia de Lima||12|
|São Paulo, SP||10|
|Guayaquil, Provincia del Guayas||9|
|Quito, Provincia de Pichincha||8|
|Santiago, Región Metropolitana||8|
|Bogotá, Distrito Capital de Bogotá||8|
|Valencia, Comunitat Valenciana||5|
|Guatemala City, Departamento de Guatemala||5|
|Rio de Janeiro, RJ||4|
|Nantes, Pays de la Loire||4|
|Medellín, Departamento de Antioquia||3|
|Los Angeles, CA||3|
|Cartagena, Región de Murcia||3|
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Spotify Issues Reports
Latest outage, problems and issue reports in social media:
@SpotifyCares unable to use my app since yesterday. It says no internet connection while I definitely have. Uninstalled and installed again but not able to login now. Also why can't you just let us with Gmail using no password!?
@SpotifyCares Hey Spotify! I don’t have the new Spotify Lyrics Feature on my normal Account. So I created a new account and it worked there for me.. but I’d like to stay on my old account. Is there anything you guys could do to solve this problem? Im using an Iphone🙃
@SpotifyCares Please help! 🙏🏽 Friend Activity is not working since days ago… 😭😭😭
@SpotifyCares Spotify Alexa skill is down please fix this
@SpotifyCares my lyrics are still not working. it works on the computer but not my Iphone
@SpotifyCares It does not work guys please do not promote the service you do not provide
@SpotifyCares Hi, I’ve tried all of these things and the problem persists.
@SpotifyCares my music keeps stopping at 10 seconds every time no matter what song I play, and won’t continue. I’ve updated, restarted the app, cleared the in-app cache but still not working
@SpotifyCares It does not work guys please do not promote the service you do not provide for everybody. My friends can see the lyrics however I can not see them. The funny point is we all use the same iPhone model. Is there anybody who can fix this issue for my account?
@SpotifyCares my first day using spotify. on ios(15), the app plays a different song than what i selected. in the web browser on desktop, it skips like 5 songs, plays 9 seconds of a song, then plays an ad. googling these issues i can see people have been having them since 2016🤷
@SpotifyCares I am getting absolutely no help from anybody here.. just getting tossed around to read yet another article from them! I’m having trouble with my premium account not playing my downloaded songs offline..
@rayofwanda @SpotifyCares I had a huge blowout with them about it yesterday telling them not to fix what’s not broken and also by listening to others’ music I’m not robbing them or anything and i also said to them that they enjoy rotting people’s lives
@SpotifyCares I'm having problems running Spotify on my OnePlus 8T the app just opens then froze and that's it, I rey need your help 🥺🥺🥺
@SpotifyCares being charged for premium but cannot login online. Really frustrated and can't even get back to the bot. NEED TO TALK TO A PERSON
@SpotifyCares my friend also has a problem where it crashes right when they open it