Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
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Errors
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Zapopan, JAL | 2 |
| Sarreguemines, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Miami, FL | 2 |
| Hamburg, HH | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Englewood, CO | 1 |
| José de San Martín, CH | 1 |
| Leipzig, Saxony | 1 |
| Aniche, Hauts-de-France | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Barcelona, Catalunya | 1 |
| Châteauneuf-du-Faou, Bretagne | 1 |
| Amsterdam, nh | 1 |
| Marseille, Provence-Alpes-Côte d'Azur | 1 |
| Bogotá, Distrito Capital de Bogotá | 1 |
| Rousson, Occitanie | 1 |
| Culiacán, SIN | 1 |
| Saint-Ouen, Île-de-France | 1 |
| Prague, Hlavní město Praha | 1 |
| Seyssins, Auvergne-Rhône-Alpes | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte
(@NemesisterUtd) reported
@SpotifyStatus @SpotifyCares For some reason I can log into the web player on my computer but can’t login on my phone. My account is connected through Facebook.
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nah, thanks.
(@thetenblock) reported
@SpotifyCares How y’all just gonna delete peoples email accounts for a service people having been paying y’all for years?!
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🐳 ℍ𝕒𝕚𝕝𝕝𝕖 🐬 🧡⚙💙
(@ChronicAquatic) reported
@SpotifyStatus Still can't login. I input my email to reset my password and it says there is no account associated with that email address.. I've tried support, but all it does is says it will connect me to an advisor, then an hour later, it resets asking what the problem is. It happened twice.
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Dorina Görföl
(@gorfoldorina) reported
@SpotifyCares I still cannot login to my account since yesterday evening, with an iPhone SE with ios 15.3.1
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pete_marston
(@prob_run_mntn) reported
@SpotifyCares still not working. Done a password reset and can’t log in to the app
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Jacob Evans
(@utjacob) reported
@SpotifyCares having issues logging in. Tried email link but says invalid link or expired but I revived it in less than a minute and clicked.
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2ndGame
(@2ndGameOfficial) reported
@SpotifyStatus it's clear there is still a pretty big issue for a lot of people. I still can't get into my account. Never had it linked to a FB account either. I dont really care about a refund. I just want to be able to use the service I'm paying for.
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Prash
(@prashles) reported
@SpotifyCares Still can't login to Spotify on iOS. DM'd you my account details this morning.
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scottmccready
(@scottmccready) reported
Help @SpotifyCares my daughter has an account paid for by me but has lost her login and is not receiving any emails from the forgot your password link. Advice needed, thanks.
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Bella
(@Bella571157733) reported
@SpotifyCares I still can't login on my spotify account. They say that the combination of my username and password aren't correct. When I ask to send a mail it say that I doesn't exist!
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Sabin Subedi
(@RealSabinSubedi) reported
@SpotifyStatus Spotify app is not working and not in the web as well.
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bob
(@pogobunny123) reported
@SpotifyStatus Okay so I went to the browser version of Spotify and logged in, checked my email in the account tab, then signed in with that email in the log in tab in the Spotify app (not the Facebook login) it seems the problem was the email that is hooked up to my Spotify 1/2
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Ice Cold
(@icenkittens) reported
@SpotifyCares it’s time for the gym and I don’t have my music. I’m right. Resolve this damn issue.
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julie
(@julie57268209) reported
@fernandopereztp @SpotifyStatus I can't login either on my laptop :(
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Lively Leila
(@LivelyLeila) reported
@SpotifyStatus Mine is still not working. Please help
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