Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Montréal, QC 1
Zaventem, Flanders 1
Upminster, England 1
Provo, UT 1
Little Rock, AR 1
Nanchang, Jiangxi Sheng 1
Zapopan, JAL 1
Miamisburg, OH 1
Benito Juarez, CDMX 1
Boulogne-sur-Mer, Hauts-de-France 1
São Paulo, SP 1
Hayes, England 1
Falling Waters, WV 1
Barcelona, Catalunya 1
Poznań, Województwo Wielkopolskie 1
Santa María Chimalhuacán, MEX 1
Winnipeg, MB 1
Jacksonville, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • nanok Nanok Bie (@nanok) reported

    Are you having the same problems I am having with @Spotify ? The playlist restarts (regardless of repeat settings) from the beginning after 1, 2 or a couple of tracks has played. I've re-downloaded all apps on all devices several times, still the same problem, for months now...

  • myhd Jakob Lehr (@myhd) reported

    @SpotifyCares How do I a (bug/documentation error) in the AppleScript implementation on MacOS? Thanks!

  • Uma_blinger No hello,only horololo (@Uma_blinger) reported

    @baekhyun_charts @B_hundred_Hyun @weareoneEXO I don't know why it's not showing for Spotify and youtube but he has dropped down to 6.

  • JWOUTLAW13 JW 🎸🎸🎻🤠🥁🪕🎸🎹 (@JWOUTLAW13) reported

    Hey, @_Brendonsmall I just noticed that Dethklok isn't on @Spotify. Any idea if it will ever return to the service? I miss those albums.

  • hendrixnecro liv (@hendrixnecro) reported

    eps 1988-1991 isn’t on us spotify 😒 it’s not a problem for me at least cuz i have it on cd but i still hate u kevin shields

  • irlydontknaw you called? (@irlydontknaw) reported

    @9to5mac @benlovejoy I still haven’t gotten the the redesign with the 6 shortcut playlist after a whole year, and Spotify cannot give me an answer to why. Bad costumer service!

  • _g_l_i_t_t_e_r poot (@_g_l_i_t_t_e_r) reported

    @Spotify give us the option to speed up, slow down, pitch songs on Spotify please!!! I don’t want to keep running to Youtube!

  • allrounderjhs hobi's silhouette👤 (@allrounderjhs) reported

    It's great that bhm is finally resolving the problems but they are so slow :( even HW isn't available yet on Spotify Korea. The amount of streams that were missed :(((

  • Karma_The_Sage KΔRMΔ (@Karma_The_Sage) reported

    @DylanByers Ok I read it, I don’t think Spotify is claiming to have invented something new here. It looks like they’re just trying to offer the service, which it does not already. Seems kind of pointless for someone like me tho, I download all my playlists due to poor connections.

  • SeoulLiveCam Daily Seoul Live Camera - Hangang (@SeoulLiveCam) reported

    @SpotifyCares Hi, I’ve been encountering an issue since the Spotify web server was down around 25 hours ago. My 20 hour playlist keeps stopping every 2 hours or so, 9 seconds into a track. Details: Mac Mini 2020 (M1), Chrome web player, Spotify Premium Duo, South Korea.

  • 1houndgal Paris Wolf (@1houndgal) reported

    @urholyfather @SpotifyStatus @SpotifyCares I am having the same issue of certain songs or albums refusing to load, load slowly or lag. Even certain collections and shared playlists not working right. A lot of Ella Fitzgerald music won't play anymore.Recent updates are making the premium app worse. S21+ on 5G, samsung

  • joeshesitate ionaᵕ̈ (@joeshesitate) reported

    @madebygoogle yes please. i’m trying to connect spotify to a google home mini and it’s not working? it says authorised but it’s not.

  • shalfi_ unlimited thot works (@shalfi_) reported

    For me the scariest thing about Spotify is that they used to pay an 8th of a cent in 2011, and they’ve been slowly bringing it down over the past decade to less than half that today. So even if you make enough from it now, that might not be the case next year

  • RobynMFrancis Robyn (@RobynMFrancis) reported

    @SpotifyCares Loading to an error that says not found/error. Sometimes a black screen sometimes with a Reload Page button. This happens frequently with web. I

  • kaihendry Kai Hendry (@kaihendry) reported

    @ehn @Spotify I think the first incarnation was with @lastfm or perhaps I'm confusing it with another service

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