Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Zapopan, JAL | 2 |
| Sarreguemines, ACAL | 2 |
| Madrid, Comunidad de Madrid | 2 |
| Miami, FL | 2 |
| Duisburg, NRW | 2 |
| Köln, NRW | 2 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Englewood, CO | 1 |
| José de San Martín, CH | 1 |
| Leipzig, Saxony | 1 |
| Aniche, Hauts-de-France | 1 |
| Grasse, Provence-Alpes-Côte d'Azur | 1 |
| Barcelona, Catalunya | 1 |
| Châteauneuf-du-Faou, Bretagne | 1 |
| Amsterdam, nh | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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Jeffrey Platts
(@JeffreyPlatts) reported
.@SpotifyCares I have emailed you and also tweeted several times and sent several DM’s. No reply. Please respond. My playlist keep getting taken down!!!! @Spotify @SpotifyUSA
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shea woon
(@seunxo_) reported
@SpotifyCares Okay no problem
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AntiHero
(@St_AntiHero) reported
@SpotifyCares why tf do you keep changing my Home Screen to abominations, now we get the biggest boxes ever seen with potato resolution images and videos. This sucks and looks terrible, I cannot believe this idea went through (iOS 16.3.1)
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✨
(@cln_xo) reported
@SpotifyCares Just to continue on from this - it’s… awful. I hope you’re reading everyone’s feedback because it’s not going down well. It’s so hard to find anything or discover new music/playlists. I don’t want to scroll for ages. It’s too busy. This isn’t tiktok 😭
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grotesque & arabesque
(@hiiambo) reported
@SpotifyCares is the developer portal broken? i keep getting asked to accept the new TOS but it erroring out with sending the data.
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Mårten
(@marteneriksson) reported
SPOTIFY WHAT HAVE YOU DONE!? Your new Home page is utterly terrible on phone! 🥵 Random big full screen crap suggestions! 🤢 Where is the nice overview with side scroll? Where’s the genres, my AI mixes, themes, moods, artists? @SpotifyCares ? Clearly can’t care?
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Tarheelfan2021
(@tarheelfan2021) reported
@SpotifyCares I can't login to my Spotify account
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R o u n a k
(@itsme_aliul) reported
Why song queue not working for searched songs ??? Now when I search and play a music, it stops after the song ends but before when a song ends a another song starts by queue... @Spotify @SpotifyCares
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Hip Hop
(@OneTwoOneTwo) reported
Spotify's search function is crazy broken. I can type in an exact song name and it won't even list it the results. How @Spotify @SpotifyCares
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Holly Indence
(@h_i_From_Here) reported
@SpotifyStatus @SpotifyCares Still not working on Sonos. Third day of three second into with 30 minutes if silence in between. I have reset every device in my household despite your service being the only sporty one.
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@staustellsimon@infosec.exchange
(@staustellsimon) reported
@Paul_Reviews @SpotifyCares At my place of work, we have a travel booking system that appears to use a virtual card for every transaction, seems like a good idea to me to prevent or track down stuff like this
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Adam Barry
(@AdamBarry81) reported
@SpotifyCares Can you please help me with the constant problem of the shuffle feature only playing the same songs from a playlist with over 300 songs on. How can I solve this? If you can't play random on large playlists why offer that feature?
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Paul Moore
(@Paul_Reviews) reported
@DanGree87579733 @SpotifyCares I doubt it's Royal Mail; the letter wasn't opened/damaged in any way. It could be an issue at Starling, though unlikely. More likely a card slurping JS somewhere.
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AR-Ray💜
(@btsarmy316jk) reported
Hello @Spotify @SpotifyCares. The wrong profile has been credited for My Universe (SUGA’ remix). Please fix this issue as soon as possible so the correct artist can receive credit for his work
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Hip Hop
(@OneTwoOneTwo) reported
Spotify's search function is crazy broken. I can type in an exact song name and it won't even list it in the results. How @Spotify @SpotifyCares