Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Montréal, QC | 1 |
| Zaventem, Flanders | 1 |
| Upminster, England | 1 |
| Provo, UT | 1 |
| Little Rock, AR | 1 |
| Nanchang, Jiangxi Sheng | 1 |
| Zapopan, JAL | 1 |
| Miamisburg, OH | 1 |
| Benito Juarez, CDMX | 1 |
| Boulogne-sur-Mer, Hauts-de-France | 1 |
| São Paulo, SP | 1 |
| Hayes, England | 1 |
| Falling Waters, WV | 1 |
| Barcelona, Catalunya | 1 |
| Poznań, Województwo Wielkopolskie | 1 |
| Santa María Chimalhuacán, MEX | 1 |
| Winnipeg, MB | 1 |
| Jacksonville, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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gato
(@gxtoteco) reported
Hi @SpotifyCares! Im "Juan Carlos" or in english "Charles Jones" but pls call me "Lacra". Recently, i moved to Chimbarongo, Chile, and i've having some troubles with the Spotify app It says me that service is temporarily unavailable, and i dont know how to repair it Pls help!
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Qinirqti
(@qinirqti) reported
@SabatucciEU @SpotifyUSA @SpotifyCares The WHO doesn't have a very good record in this pandemic so far, either on prediction about its course, measures to mitigate it, or many other issues. The best way to help WHO, or any other "authority" to constantly improve its diagnoses is to expose it to robust debate.
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The_Charming_Avenger (Taylor’s Version)⚜️
(@Boeing74) reported
@LMAO_UR_DUMB @Spotify @SpotifyCares He’s making dead set claims that these things work when they haven’t been proven to work and people are taking his idiotic advice instead of listening to the scientists. That’s a problem.
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Rob
(@robbynyc13) reported
@SpotifyCares @ciara_maccormac I have the exact same problem. It is illegal to not allow me to remove my credit card information.
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arovmorin
(@arovmorin) reported
@SpotifyCares Just canceled my Apple Music subscription and enrolled in a Spotify plan. So far it seems like a much better service. Will remain a happily paying customer as long as Spotify doesn't give in to the pressure for a more restrictive content policy.
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Danielle A.
(@ProfMomEsq) reported
Canceled my @SpotifyUSA acct when it wouldn’t deplatform A*ex *ones. It clearly learned _nothing_ from that backlash. I don’t want to see folks out of jobs, but Spotify’s “leadership” absolutely deserves the market burning the thing down. @SpotifyCares @GrabYourWallet
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shanya
(@kingtchallamet) reported
@alnzit0 @SpotifyCares hii! is it fixed now? i have the same problem and @SpotifyCares isn't responding to my dms
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The Rev. Max Ripple
(@TheRevMaxRipple) reported
Just heard of a “geriatric Exodus” from somewhere called ‘Spotify’ but was confused as I had always assumed that @SpotifyCares was a pimple remedy. @AgnesMuller informs me that it is not only a giant media corporation - she tracked down some royalty payments totalling £1.30 👀🙀
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tusiowaty
(@tusiowaty) reported
@SpotifyCares thanks to whoever talked to me about my technical problem on the support chat!! they said they will raise a team to fix it without any trouble for me and they did it even faster than expected. big thanks!!
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Sophia Marc
(@marc6_sophia) reported
@SpotifyStatus @SpotifyCares Can't even listen to any song what's the issue
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thomsonisgross
(@thomsonisgross) reported
@SpotifyStatus the spotify app isn't displaying the player in the bottom of the screen, in full screen mode, or in the drop down mini player on my Samsung Galaxy S 21 Ultra. Just did a ln android system update on 1/27. Tried uninstalling the app, clearing cache, etc.
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Mark Semko
(@MarkSemko6) reported
@eldsjal Not enough. Content creators spreading dangerous misinformation, like Rogan need banned from your service! @Spotify @SpotifyCares
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Rocky Neer
(@NeerRocky) reported
@SpotifyCares Spotify doesn't care...about you or your health. Spotify is the streaming service of lies and misinformation. Spotify earns millions by peddling lies and misinformation. Spotify's executives are laughing the asses off at their listeners. Suckers.
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Rob Hatfield
(@TheRobHatfield) reported
Shame on @Spotify for coming down on the side of dangerous lies, misinformation and conspiracy theories in such a pivotal time in human history. I was a loyal premium subscriber for over a decade. Time to get real, @SpotifyCares!!! #IStandWithNeilYoung
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Biscuit
(@ThisIsBailey04) reported
@SpotifyCares I have an Oppo A53 with Android Version 11. I'm not sure what number the update is, but it's the current one. I'm not sure about their phone's make, model or operating system though, but I'll find out. I think the problem might be on their side as I can blend with other people