Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Guayaquil, Provincia del Guayas 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1
Brussels, Bruxelles-Capitale 1
Englewood, CO 1
José de San Martín, CH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • ainasagal aina sagal (@ainasagal) reported

    @DanielNewgarden @SpotifyCares Contact dovehackz on i.G quick I had a similar problem last week

  • SilentFlyerDani Dani (@SilentFlyerDani) reported

    @SpotifyCares Hi, I just noticed that I am not able to like any song. I've tried multiple instructions on Spotify forum, but none helped me to solve rhe problem.

  • cokeews tokyo 조이스 (@cokeews) reported

    @demonarmys There is an issue with ‘Yours’ by Jin on Spotify. The song is not playing and is unavailable. Hopefully it will be corrected soon. @OfficialASTORY @SpotifyCares Park jimin

  • nayezunguka Kai_N00 (@nayezunguka) reported

    @SpotifyCares having trouble linking people to a family account - any help?

  • justingreving1 oneforoneandone (@justingreving1) reported

    @SpotifyCares I’m having trouble listening to a podcast after having listened to it all morning. It just never plays any of the later podcasts anymore but will play some other podcasts (other ones it also won’t play). I have tried a hard delete with no luck. Any thoughts or tips?

  • ravimundotiya11 ravi mundotiya (@ravimundotiya11) reported

    App are auto closing when I play songs... I have tried all methods like uninstalling but not resolve the issue... Please help... @SpotifyCares @Spotify

  • peacefuIbread june (@peacefuIbread) reported

    @SpotifyCares hello, i sent a dm regarding a problem i had with the spotify app. i'd appreciate it if i could get a reply soon.

  • Cm1994gaming CM forgets to change nicknames on here lmao (@Cm1994gaming) reported

    @budhipnugroho @SpotifyStatus @SpotifyCares Never happened for me up until recently. Seems more like an issue with Spotify than the phone

  • spriyatham3 s priyatham (@spriyatham3) reported

    In my mobile device Spotify is not working. It is automatically getting closed when ever I try to play a song . Please help in this issue @SpotifyStatus @Spotify

  • ladadiromi leng 🌸 (@ladadiromi) reported

    why can't I play songs on my spotify app? I tried using the web player and it actually worked, so I don't think my plan or my phone is the problem. I tried uninstalling and reinstalling the app, even had my phone restarted but I still can't play anything. @Spotify @SpotifyCares

  • MyselfBiswajit Biswajit Das (@MyselfBiswajit) reported

    @spotifycares Can you tell why my Spotify app keeps crashing everytime I play a song? I'm facing this issue for two days in a row! Is there something wrong with the app? @spotifyindia #spotifycrashing #spotifyappcrashing

  • user174959698 jojo (@user174959698) reported

    @SpotifyCares my shuffle genuienly doesnt let me put songs in queue correctly like if i add one it will move down 4 rows or a song will become double that i didnt even queue im going slowly insane babes what to do

  • ravimundotiya11 ravi mundotiya (@ravimundotiya11) reported

    App are automatic close when I play any songs.... i tried all methods like uninstalling but not resolve the issue....please help @SpotifyCares

  • AliceJa08998167 Alice James (@AliceJa08998167) reported

    @DanielNewgarden @SpotifyCares SAM_TECH02 on Instagram can fix this within some sec the customer service here are annoying

  • chaflicker ellie 🌤 (@chaflicker) reported

    @dazedastro @SpotifyCares Agreeee! They should just name it MJ (ASTRO) to prevent confusion or system error.

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