Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Zapopan, JAL 2
Sarreguemines, ACAL 2
Madrid, Comunidad de Madrid 2
Miami, FL 2
Duisburg, NRW 2
Köln, NRW 2
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1
Brussels, Bruxelles-Capitale 1
Englewood, CO 1
José de San Martín, CH 1
Leipzig, Saxony 1
Aniche, Hauts-de-France 1
Grasse, Provence-Alpes-Côte d'Azur 1
Barcelona, Catalunya 1
Châteauneuf-du-Faou, Bretagne 1
Amsterdam, nh 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • JeffreyPlatts Jeffrey Platts (@JeffreyPlatts) reported

    .@SpotifyCares I have emailed you and also tweeted several times and sent several DM’s. No reply. Please respond. My playlist keep getting taken down!!!! @Spotify @SpotifyUSA

  • seunxo_ shea woon (@seunxo_) reported

    @SpotifyCares Okay no problem

  • St_AntiHero AntiHero (@St_AntiHero) reported

    @SpotifyCares why tf do you keep changing my Home Screen to abominations, now we get the biggest boxes ever seen with potato resolution images and videos. This sucks and looks terrible, I cannot believe this idea went through (iOS 16.3.1)

  • cln_xo ✨ (@cln_xo) reported

    @SpotifyCares Just to continue on from this - it’s… awful. I hope you’re reading everyone’s feedback because it’s not going down well. It’s so hard to find anything or discover new music/playlists. I don’t want to scroll for ages. It’s too busy. This isn’t tiktok 😭

  • hiiambo grotesque & arabesque (@hiiambo) reported

    @SpotifyCares is the developer portal broken? i keep getting asked to accept the new TOS but it erroring out with sending the data.

  • marteneriksson Mårten (@marteneriksson) reported

    SPOTIFY WHAT HAVE YOU DONE!? Your new Home page is utterly terrible on phone! 🥵 Random big full screen crap suggestions! 🤢 Where is the nice overview with side scroll? Where’s the genres, my AI mixes, themes, moods, artists? @SpotifyCares ? Clearly can’t care?

  • tarheelfan2021 Tarheelfan2021 (@tarheelfan2021) reported

    @SpotifyCares I can't login to my Spotify account

  • itsme_aliul R o u n a k (@itsme_aliul) reported

    Why song queue not working for searched songs ??? Now when I search and play a music, it stops after the song ends but before when a song ends a another song starts by queue... @Spotify @SpotifyCares

  • OneTwoOneTwo Hip Hop (@OneTwoOneTwo) reported

    Spotify's search function is crazy broken. I can type in an exact song name and it won't even list it the results. How @Spotify @SpotifyCares

  • h_i_From_Here Holly Indence (@h_i_From_Here) reported

    @SpotifyStatus @SpotifyCares Still not working on Sonos. Third day of three second into with 30 minutes if silence in between. I have reset every device in my household despite your service being the only sporty one.

  • staustellsimon @staustellsimon@infosec.exchange (@staustellsimon) reported

    @Paul_Reviews @SpotifyCares At my place of work, we have a travel booking system that appears to use a virtual card for every transaction, seems like a good idea to me to prevent or track down stuff like this

  • AdamBarry81 Adam Barry (@AdamBarry81) reported

    @SpotifyCares Can you please help me with the constant problem of the shuffle feature only playing the same songs from a playlist with over 300 songs on. How can I solve this? If you can't play random on large playlists why offer that feature?

  • Paul_Reviews Paul Moore (@Paul_Reviews) reported

    @DanGree87579733 @SpotifyCares I doubt it's Royal Mail; the letter wasn't opened/damaged in any way. It could be an issue at Starling, though unlikely. More likely a card slurping JS somewhere.

  • btsarmy316jk AR-Ray💜 (@btsarmy316jk) reported

    Hello @Spotify @SpotifyCares. The wrong profile has been credited for My Universe (SUGA’ remix). Please fix this issue as soon as possible so the correct artist can receive credit for his work

  • OneTwoOneTwo Hip Hop (@OneTwoOneTwo) reported

    Spotify's search function is crazy broken. I can type in an exact song name and it won't even list it in the results. How @Spotify @SpotifyCares

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