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Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
West Drayton, England 1
Montréal, QC 1
Zaventem, Flanders 1
Upminster, England 1
Provo, UT 1
Little Rock, AR 1
Nanchang, Jiangxi 1
Zapopan, JAL 1
Miamisburg, OH 1
Benito Juarez, CDMX 1
Boulogne-sur-Mer, Hauts-de-France 1
São Paulo, SP 1
Hayes, England 1
Falling Waters, WV 1
Barcelona, Catalonia 1
Poznań, Greater Poland 1
Santa María Chimalhuacán, MEX 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • BronzeTerrier
    #BronzeLivesMatter (COMMISSIONS OPEN.) (@BronzeTerrier) reported

    has anyone else had their music skipping like a broken record on spotify? it's been doing it with me for like a week now @SpotifyCares please help it's getting on my nerves

  • GAYMEEEE
    Gaymeee (@GAYMEEEE) reported

    @bluey10001 @SpotifyCares I do have premium 😓 this is a new issue tho. This never used to happen before

  • etrino
    Christopher Murray (@etrino) reported

    Just had a frustrating chat with a @SpotifyCares (sic) support agent. She was unable to help correct a payment error which was not my fault. Spotify's systems are unable to handle temporary payment errors!

  • kattyleejaruji
    Trishia lagi cinta banget sama P' Brightrpp (@kattyleejaruji) reported

    @SpotifyCares i can't restore my deleted playlist since last night. Is there a way to fix it? Or is it real error?

  • jsknutakor
    Justice Nutakor (@jsknutakor) reported

    @SamsungDK @Spotify @SpotifyCares Hi guys, can't seem to play Spotify on my soundbar anymore(Spotify connect). I've tried all the tricks I know and I've had a few people experiencing the same problem as well.

  • thegreatbuff
    just krust (@thegreatbuff) reported

    @SpotifyStatus I still can’t sign in what do I do now Spotify

  • etrino
    Christopher Murray (@etrino) reported

    I'm still awaiting a response from @SpotifyCares which shows that they care! They directed me to a page which showed that they had not followed the correct procedure, but still refuse to accept it's their fault, and want us to fix their administrative error ourselves.

  • DeejBruce
    DJ Living the slow life Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    @SpotifyCares Can't seem to access on my PS5, I can cast stuff to it but everytime I try and open the app, I'm greeted with an error code.

  • SpectreSaunders
    SpectreSaunders (@SpectreSaunders) reported

    @SpotifyCares Spotify keeps taking down my playlist because "the following content to be in violation of our content policies" when it doesn't at all. I feel like someone is false flagging/reporting it.

  • jpkosoltrakul
    Jakkapat Kosoltrakul (@jpkosoltrakul) reported

    @SpotifyCares @valeraldehid Hey, I have this problem too. My computer is custom built ages ago. This is definitely have to be from your end. BTW, playing on web player on Chrome doesn't seem to replicate this bug.

  • GaAbiitOo_
    Gabiiitooo (@GaAbiitOo_) reported

    @SpotifyCares Hey! I've been having some issues with my spotify account, in my pc, not in my phone. I can listen freely to my playlists in my phone, but in my pc it doesn't allow me to reproduce any songs, or anything at all. Do youy know what is going on and/or what can I do?!😰

  • ShashankS0833
    Shashank S Bharadwaj (@ShashankS0833) reported

    @SpotifyCares spotify not working properly! songs are changing on their own and then they stop playing. please fix it ASAP!

  • SupertechW
    Jibril aka The gecko (@SupertechW) reported

    @SpotifyCares Done. Please fix the issue in future updates.

  • blackatlantic
    Geert van der Velde (@blackatlantic) reported

    @SpotifySpain @Spotify Hi. Please DM me. I need help with our Premium Family account. I just spent 30 minutes with your online customer service and I’m getting nowhere.

  • imorganmarshall
    Morgan Marshall 🌐🧑‍💻🪐 (@imorganmarshall) reported

    @SpotifyCares It may have something to do with car mode, which I've disabled it in the app settings but I still see car mode coming up often. The issue is the player goes away and I have no way to control the app anymore, I can't play/pause or change tracks.

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