Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Guayaquil, Provincia del Guayas | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Englewood, CO | 1 |
| José de San Martín, CH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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aina sagal
(@ainasagal) reported
@DanielNewgarden @SpotifyCares Contact dovehackz on i.G quick I had a similar problem last week
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Dani
(@SilentFlyerDani) reported
@SpotifyCares Hi, I just noticed that I am not able to like any song. I've tried multiple instructions on Spotify forum, but none helped me to solve rhe problem.
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tokyo 조이스
(@cokeews) reported
@demonarmys There is an issue with ‘Yours’ by Jin on Spotify. The song is not playing and is unavailable. Hopefully it will be corrected soon. @OfficialASTORY @SpotifyCares Park jimin
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Kai_N00
(@nayezunguka) reported
@SpotifyCares having trouble linking people to a family account - any help?
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oneforoneandone
(@justingreving1) reported
@SpotifyCares I’m having trouble listening to a podcast after having listened to it all morning. It just never plays any of the later podcasts anymore but will play some other podcasts (other ones it also won’t play). I have tried a hard delete with no luck. Any thoughts or tips?
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ravi mundotiya
(@ravimundotiya11) reported
App are auto closing when I play songs... I have tried all methods like uninstalling but not resolve the issue... Please help... @SpotifyCares @Spotify
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june
(@peacefuIbread) reported
@SpotifyCares hello, i sent a dm regarding a problem i had with the spotify app. i'd appreciate it if i could get a reply soon.
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CM forgets to change nicknames on here lmao
(@Cm1994gaming) reported
@budhipnugroho @SpotifyStatus @SpotifyCares Never happened for me up until recently. Seems more like an issue with Spotify than the phone
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s priyatham
(@spriyatham3) reported
In my mobile device Spotify is not working. It is automatically getting closed when ever I try to play a song . Please help in this issue @SpotifyStatus @Spotify
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leng 🌸
(@ladadiromi) reported
why can't I play songs on my spotify app? I tried using the web player and it actually worked, so I don't think my plan or my phone is the problem. I tried uninstalling and reinstalling the app, even had my phone restarted but I still can't play anything. @Spotify @SpotifyCares
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Biswajit Das
(@MyselfBiswajit) reported
@spotifycares Can you tell why my Spotify app keeps crashing everytime I play a song? I'm facing this issue for two days in a row! Is there something wrong with the app? @spotifyindia #spotifycrashing #spotifyappcrashing
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jojo
(@user174959698) reported
@SpotifyCares my shuffle genuienly doesnt let me put songs in queue correctly like if i add one it will move down 4 rows or a song will become double that i didnt even queue im going slowly insane babes what to do
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ravi mundotiya
(@ravimundotiya11) reported
App are automatic close when I play any songs.... i tried all methods like uninstalling but not resolve the issue....please help @SpotifyCares
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Alice James
(@AliceJa08998167) reported
@DanielNewgarden @SpotifyCares SAM_TECH02 on Instagram can fix this within some sec the customer service here are annoying
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ellie 🌤
(@chaflicker) reported
@dazedastro @SpotifyCares Agreeee! They should just name it MJ (ASTRO) to prevent confusion or system error.