Spotify Outage Map
The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Spotify users affected:
Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ahmedabad, GJ | 3 |
| Paris, Île-de-France | 3 |
| Guayaquil, Provincia del Guayas | 2 |
| Berlin, Land Berlin | 2 |
| Bordeaux, Nouvelle-Aquitaine | 2 |
| Miguel Hidalgo, CDMX | 1 |
| Vienna, Wien | 1 |
| Versailles, Île-de-France | 1 |
| Cedar Rapids, IA | 1 |
| Haarlem, nh | 1 |
| Las Torres de Cotillas, Región de Murcia | 1 |
| Choisy, Auvergne-Rhône-Alpes | 1 |
| Mumbai, MH | 1 |
| Toronto, ON | 1 |
| Mexico City, CDMX | 1 |
| Seattle, WA | 1 |
| Salvador, BA | 1 |
| Clayton, NC | 1 |
| Saint-Étienne-du-Rouvray, Normandie | 1 |
| Oberelbert, Rheinland-Pfalz | 1 |
| Stratford, England | 1 |
| Mainz, Rheinland-Pfalz | 1 |
| Huy, Wallonia | 1 |
| Pierre-Bénite, Auvergne-Rhône-Alpes | 1 |
| Hohen Neuendorf, Brandenburg | 1 |
| Sabadell, Catalunya | 1 |
| Dubai, Dubai | 1 |
| Pune, MH | 1 |
| Brussels, Bruxelles-Capitale | 1 |
| Englewood, CO | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Spotify Issues Reports
Latest outage, problems and issue reports in social media:
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none
(@CahalanSam) reported
@SpotifyStatus Something wrong? My app isn't showing new episodes of podcasts and wont allow me to open notifications. Anyone else have this issue?
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Dr. Wendell💥💥
(@medalmediamedic) reported
@ghinanne @SpotifyCares I also encountered similar issues support service were just useles @Agentfemiv helped
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Autistic Yeezy
(@autisticyeezy) reported
@SpotifyCares I’ve sent you a few and now on my 4th customer service rep
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Ashley Wilson
(@wilson12809) reported
@SpotifyCares I have a family account, but my husbands login isn’t working. I need a list of all log in sis my account please
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Autistic Yeezy
(@autisticyeezy) reported
@SpotifyCares @Spotify your customer service rep is refusing to allow me access to my account. I’ve been through 2 reps and have been chatting for an hour now. How do I get access to my account?
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Luke
(@LukesJukes) reported
@SpotifyCares my Spotify plays podcasts on my phone but won’t work on the PS5 even audio only. On another account it works perfectly fine so it must be an account issue. How do I fix this?
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Bawwsgupta
(@ShourjoDasgupta) reported
@SpotifyCares @J_Micou Can confirm I am having same issue, and the suggested steps of logout, restart, and login didn’t fix it for me at least.
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Hakan
(@thefakehakan) reported
@SpotifyCares Still having issues
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7 BTS bighit Entertainment
(@7BTSbighitEnte1) reported
Hello @Spotify, @SpotifyCares @BIGHIT_MUSIC, We have noticed that the song 'Still With You' by BTS Jungkook has been illegally uploaded on a Spotify profile named "Erenity". This is a violation of copyright. Please take a look into this issue. Thanks
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Luis GC
(@luiyo) reported
@ilopmar @SpotifySpain change your password and check that your account has not been compromised. I had a similar issue, and it was because someone was using my account to increase stats of some weird groups. I reported it to Spotify, they did not do anything and blamed me so I stopped using Spotify
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squabbled
(@squabbledmc) reported
@spotify @SpotifyCares is there ANY way to delete your spotify profile while keeping your account, i'm getting so much crap for what music i listen to and i took down all my playlists but people still see my following and stuff, i literally can't take this anymore
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Coach Ante
(@CoachAnteC) reported
@SpotifyCares Spotify keeps stopping on my new S22. Never did it on my old S10. What is the problem?
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Alleged Cuckold
(@DirtyDancinPS69) reported
@MulletRobLowe @SpotifyCares mullet rob, let me know how this goes. i have had bad experiences with spotify customer service in the past. if you paid for that car thing you should get it! do the right thing spotify!
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John
(@JohnnyWood02) reported
@SpotifyCares You guys should not force me to stop using your service! Why do you deduct money from my account twice for subscription fees?
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av coldd ❄️
(@coldd1k) reported
@Spotify @SpotifyStatus yall **** down again?