Spotify

Spotify Outage Map

The map below depicts the most recent cities worldwide where Spotify users have reported problems and outages. If you are having an issue with Spotify, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Spotify users affected:

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Spotify is a Swedish music, podcast, and video streaming service that provides digital rights management–protected content from record labels and media companies. It is available in most of Europe, the Americas, Australia, New Zealand, and limited Asian countries.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 3
Paris, Île-de-France 3
Guayaquil, Provincia del Guayas 2
Berlin, Land Berlin 2
Bordeaux, Nouvelle-Aquitaine 2
Miguel Hidalgo, CDMX 1
Vienna, Wien 1
Versailles, Île-de-France 1
Cedar Rapids, IA 1
Haarlem, nh 1
Las Torres de Cotillas, Región de Murcia 1
Choisy, Auvergne-Rhône-Alpes 1
Mumbai, MH 1
Toronto, ON 1
Mexico City, CDMX 1
Seattle, WA 1
Salvador, BA 1
Clayton, NC 1
Saint-Étienne-du-Rouvray, Normandie 1
Oberelbert, Rheinland-Pfalz 1
Stratford, England 1
Mainz, Rheinland-Pfalz 1
Huy, Wallonia 1
Pierre-Bénite, Auvergne-Rhône-Alpes 1
Hohen Neuendorf, Brandenburg 1
Sabadell, Catalunya 1
Dubai, Dubai 1
Pune, MH 1
Brussels, Bruxelles-Capitale 1
Englewood, CO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spotify Issues Reports

Latest outage, problems and issue reports in social media:

  • ThierryMIOT Thierry MIOT (@ThierryMIOT) reported

    @SpotifyCares @spotifyfrance is there a problem? I’ve been logged out all devices. Can’t log back in and when I ask for password reset it tells me my email is not registered? :-(

  • thesaint047 ً (@thesaint047) reported

    @spotifycares seriously thinking about going premium on tidal and canceling my spotify premium, y’all giving me hella problems

  • Fordyboy75 Grant (@Fordyboy75) reported

    @SpotifyCares is there a problem? I’ve been logged out all devices. Can’t log back in and when I ask for password reset it tells me my email is registered?

  • mattstevens1995 Matt.W.Stevens (@mattstevens1995) reported

    @SpotifyCares I have just been logged out of my account it's telling me there is no account linked to the email address the account is linked to. I'm genuinely annoyed in the fact I was happily listening to music and them was booted from the app asked to login and not be able to.

  • deisert_ Dominik (@deisert_) reported

    @SpotifyCares Hey there Spotify. as of today I can no longer log into Spotify via Facebook. All I get is the error message, something went wrong. Yesterday it still worked perfectly.

  • AnnesNotOkay ₐ𝚗𝚗ₑ𝘴𝚗ₒ𝚝ₒ𝓴ₐy (@AnnesNotOkay) reported

    @SpotifyCares Can you eead the reviews on the play store and fix your app please everyone is having the same issue and it's well past time for an update. Thanks.

  • GeorgeHandley14 George Handley (@GeorgeHandley14) reported

    @SpotifyCares hi guys, can't log in through facebook or any account affiliated with facebook - happened overnight. Have uninstalled and reinstalled app but no luck - is anyone else having these issues?

  • yoonjipedia 9th july (@yoonjipedia) reported

    @SpotifyCares Hey @SpotifyCares i already dm you my issue please kindly respond!

  • ElsemiekeG Elsemieke Grooters (@ElsemiekeG) reported

    @SpotifyCares I was thrown out of Spotify and cannot login any possible way. Not with my accountname, e-mailadress or Google/FB plug in. Help!

  • iqbalasharii 𝙞𝙦 (@iqbalasharii) reported

    @SpotifyCares Need Help a few hours ago I can still listen to music on spotify. and now i want to open spotify, i have to re-login. I tried to re-login can't email is not registered, username is not registered?? and i try to find my account it's still there.

  • itsakarlathing1 It’s A Karla Thing (@itsakarlathing1) reported

    @SpotifyCares Please fix the new app. I can no longer go offline & only play my downloaded liked songs on the liked song playlist. The app just keeps “loading” the playlist when I try to do it. I have to go online, start to play it, then go offline, & then the queue is terrible.

  • m0wk99 RW 🏴󠁧󠁢󠁥󠁮󠁧󠁿 It's Coming Home 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@m0wk99) reported

    @SpotifyCares @Spotify Can someone get back to me regarding my account issue. Sent a DM to @SpotifyCares with no response.

  • PROC808 Seth / Proc ↑% ⚔️ (@PROC808) reported

    @dlascell @SpotifyStatus @SpotifyCares Same issue here

  • chockytabpr Hernan Chocky (@chockytabpr) reported

    Hey @SpotifyCares @Spotify , today I can log into Spotify via Facebook. Every time I tried I get a error message.

  • Jamesambriz2 James ambriz (@Jamesambriz2) reported

    @MelissaJade93 @SpotifyCares Oh sorry same thing happened to my business account, you should message @support_team11 he’s gonna recover the account for you, support service is non existent

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