Is Snapchat down?

Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

 Problems detected at Snapchat

Snapchat problems in the last 24 hours

Snapchat Outage Chart

September 15: Problems at Snapchat

Snapchat is having issues since 01:00 AM AEST. Are you also affected? Leave a message in the comments.

Most Reported Problems:

App Crashing
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Snapchat Outage Map

The most recent outage reports and issues originated from:
Épinal App Crashing
Brooklyn App Crashing
Adelaide Multimedia
Launceston Messaging
Clarkston App Crashing
London Connection

Snapchat Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:
  • Julien1886 Julien (@Julien1886) reported

    @FR_INC @Ashley_Escobar The person making this video either needs help or needs to learn how to be funny. Imagine if he had snapchat back in 8-2.

  • Shallyk8 Shally_k (@Shallyk8) reported

    Sometimes shut down Snapchat 😅😅😅

  • NFilter14 Nouf (@NFilter14) reported

    @snapchatsupport hi 👋🏻 i have problem in snapchat app , dosen’t appear to people screenshot my stories 🤐😟

  • hypercrafty Rhonda Greene #NoCodeConf (@hypercrafty) reported

    @snapchatsupport I've already tried that. I've also deleted and reinstalled the app. It hasn't helped. The issues correlate with when I updated to the most recent version of the app.

  • tazm156 Taran (@tazm156) reported

    @snapchatsupport Hi snapchat I really need help:) I keeping getting banned for not reason saying I'm using 3rd party apps I have tried reinstall And I on my 5th ban which is 2 weeks and I have done nothing wrong I'm nothing any extra software I tried everything on the website too Contacted to

  • missnikkilexxi1 Lorena Bobbitt 🥶 (@missnikkilexxi1) reported

    @dreamyroux I’m gonna try seeing if someone can make one for me and I can login on my phone. Otherwise I might just give up on @Snapchat forever lol

  • dreamyroux Alessandra 🌷 (@dreamyroux) reported

    @missnikkilexxi1 There’s tons of people ‘normal people’ who are getting locked out of their accounts. It’s all over their Snapchat support twitter page, they’re literally just ignoring the problem and sending them to a link where no one responds. I’ve been waiting like 6 days now.

  • shamelezzliar the devil in my brain whispering my name (@shamelezzliar) reported

    @snapchatsupport the issue is: i only have the email

  • iamallofyou Museé, Master of Whispers (@iamallofyou) reported

    @DamionG_ I’m going through Twitter, Facebook, insta, hell even Snapchat and emails. I have a problem

  • snapchatsupport Snapchat Support (@snapchatsupport) reported

    @shamelezzliar Hey there! If you have a phone number associated with your account, you can also reset your password in the app. This can be done by opening Snapchat to the login screen and selecting 'Forgot your Password.' Then, you'll be able to choose how you'd like to reset your password.

  • ESTbabes kristines facade (@ESTbabes) reported

    @AppleSupport i didn’t expect anyone to see just wasn’t working at all. snapchat’s wouldn’t send, tweets weren’t loading or sending, messages wouldn’t wouldn’t work. i tried just using my data too, still didn’t help. tried turning my phone off and on too i have the latest update.

  • ty1_3r Tyler Townsend (@ty1_3r) reported

    ATTENTION TWITTER!! I saw a very pretty girl at SkyZone but unfortunately never got her number or Snapchat. Please help me find her! 🤣 Tan, short, dark brown hair, brown eyes, nose slightly larger than average. Thanks

  • abdulrizaq_y 💫💫💫💫 (@abdulrizaq_y) reported

    @thealoradawn dm me I can fix your Snapchat locked account

  • Wasimghoor Wasim Ghoor (@Wasimghoor) reported

    People who post boomerangs on their Snapchat story have issues

  • HbkAngeI Åñgëł🐾 (@HbkAngeI) reported

    @Snapchat @snapchatsupport so I still can’t add people and it’s been at least a month Snapchat can you fix this problem

  • SamRangers Sam (@SamRangers) reported

    Imagine folk went out and never put the whole thing on snapchat put your phone down fs

  • JaredMeet DICKFORYOU (@JaredMeet) reported

    Drop your Snapchat names down below

  • SamRangers Sam (@SamRangers) reported

    Imagine folk went out and never put the whole thing on snapchat put your phone down da

  • AChaveezy Hey Zeus (@AChaveezy) reported

    @blondieteach Scan it on snapchat. Just open the camera and hold down on any part of your screen (outside of the button). I had to ask my son. 😊

  • AChaveezy Hey Zeus (@AChaveezy) reported

    @CavsMatt @LeighAn63611541 Scan it on snapchat. Just open the camera and hold down on any part of your screen (outside of the button).

  • AChaveezy Hey Zeus (@AChaveezy) reported

    @LeighAn63611541 Scan it on snapchat. Just open the camera and hold down on any part of your screen (outside of the button).

  • abdulrizaq_y 💫💫💫💫 (@abdulrizaq_y) reported

    @AlmightyStu @snapchatsupport DM me I can help you fix it

  • EducatedArab Hakam (@EducatedArab) reported

    Snapchat needs to let you hold down to pause stories because some of you can’t record for shit.

  • Angewomon_1 Angewomon (@Angewomon_1) reported

    Not me using snapchat to talk about myself and mental issues

  • ShaundiinL big mama shaundiin (@ShaundiinL) reported

    Last night i was at this party, & this girl said “can i add my snapchat through ur phone, i literally have no service” i gave her my phone & she deadass logs me out & logs into hers & takes a few videos & then logs herself out & hands me back my phone 😂😂😂

  • bukkakeneko りにちゃん (@bukkakeneko) reported

    SNAPCHAT updates will resume soon! Our phone was broken ;w;

  • LambyTech rishi has given up on the 50 iphone 5cs he ordered (@LambyTech) reported

    @snapchatsupport I can’t login :( I just need my@email or a hint of it so I can figure which one of mine it is and do a password reset

  • Vicki_Lee_Vixen 🎀 💎𝕮𝖆𝖗𝖙𝖎𝖊𝖗 𝕿𝖍𝖔𝖙 💎 🎀 (@Vicki_Lee_Vixen) reported

    Snapchat notifications getting a little too smart. Instead of notifications all in the morning they’re starting to space them out through the day... going to my settings right now to fix that

  • whoisguranyway Gur ☀️ (@whoisguranyway) reported

    @snapchatsupport tried logging in and out, uninstalled the app and reinstalled, and did the Memories plus Login Verification. Issue not fixed.

  • kardashtabs Tabz (@kardashtabs) reported

    @snapchatsupport I’ve been locked out of my account a second time and I’m not making a new account after this! You guys are literally the worst people to contact. NO HELP WHATSOEVER!

  • thealoradawn Alora Dawn (@thealoradawn) reported

    @snapchatsupport my husbands account is still locked, and mine won’t let me login. I’ve waited 6 days now for a response from customer support and we’ve both received nothing.

  • whoisguranyway Gur ☀️ (@whoisguranyway) reported

    @snapchatsupport legit just did the update and that’s what is causing issues

  • ultbzen tee luvs #SuperMarkLee (@ultbzen) reported


  • whoisguranyway Gur ☀️ (@whoisguranyway) reported

    .@Snapchat @snapchatsupport the new update is not working. it won’t even let me view my own story.

  • MayarElgeyoshi Mayar Amr Elgeyoshi (@MayarElgeyoshi) reported

    @Snapchat @snapchatsupport probably has the worst customer service/support ever. #thanksfornohelp

  • taylor_lay3 Tay🌻 (@taylor_lay3) reported

    @SarahShirley_11 @snapchatsupport @Snapchat help me

  • mollypills_ Molly Pills (@mollypills_) reported

    My puic Snapchat got shut down, and it also won’t let me log into my private! I’ll keep everyone updated about my new accounts when they come!

  • annaapointss anna (@annaapointss) reported

    someone fix snapchat

  • the_nicest_guy_ Cory J. (@the_nicest_guy_) reported

    @snapchatsupport a streak between my friend and I has disappeared and we don't know why. We send pictures all day. Please help reset it, we were currently in 103 or 104. Thank you

  • buffyhoe j (@buffyhoe) reported

    Peaches on Snapchat having a full breakdown and hitting herself /: why does nobody help this girl

  • itsMeLlama ilana (@itsMeLlama) reported

    Twitter needs to calm down. Was trying to see if anyone else tweeted about Snapchat problems and I accidentally clicked on a live porn stream that popped up 😂

  • KalhanR Kalhan Rosenblatt (@KalhanR) reported

    Someone tried to login to my Snapchat, Instagram and Dropbox last night ...

  • lauralizhancock Laura (@lauralizhancock) reported

    And that is a MAJOR problem especially considering the Snapchat flossing reminders that I send:/

  • solitastyIes ryleigh (@solitastyIes) reported

    @snapchatsupport omg can y’all PLEASE fix the front camera for iphone xr and xs max

  • JanaviaFineAss jfa. (@JanaviaFineAss) reported

    Two years ago today I was down bad. The concert on my Snapchat memories confirms that.

  • dominomayo dominique (@dominomayo) reported

    every time i try to listen to sad music, i end up on snapchat trying to record myself crying and i just end up literally laughing at myself. i think i’m broken

  • binabalisani Biinaa ☀️ (@binabalisani) reported

    My Snapchat is not working aha ha

  • abdulrizaq_y 💫💫💫💫 (@abdulrizaq_y) reported

    @LcRemixx @snapchatsupport Dm me ludicrous I can help

  • LcRemixx Ludicrous Remixx (@LcRemixx) reported

    @snapchatsupport No of those are the reason why, fix your app please. It makes no sense if all I did on Snapchat yesterday was post a picture of my girlfriend and text a couple friends. Then I wake up and is logged out my account then when I log in just for it to say it’s locked

  • iidarkvortex Budoti (@iidarkvortex) reported

    @onedaya50654038 @vagirl12366_d @rshnh2o @satellite_store I'm also not trying to defend those kids, I do know who they are, and what they did was terrible. But people don't realize the other side of the story on how Yorktown was baiting Poquoson by calling them "Cousin *******" or "****** ********" through snapchat.

  • RyanBro80381719 Ryan Browning (@RyanBro80381719) reported

    @snapchatsupport hi there!! I randomly got signed out of my account and none of my passwords are working! Also the email that is linked to the profile, I don’t have access too, and I got a new phone number! So I don’t have any way of getting back in my account :( please help me

  • aubrianadicarlo aubs (@aubrianadicarlo) reported

    @snapchatsupport none of that helped. this is not a problem with my device, it is a problem with my snapchat app.

  • aubrianadicarlo aubs (@aubrianadicarlo) reported

    @snapchatsupport i have no updates, my device is NOT slow or broken, and neither is my Wifi nor is my data. the problem is still continuing. it has been ever since the purple circle with the lock feature was added around private stories.

  • _AshishTweets__ Ashish Kumar Chauhan (@_AshishTweets__) reported

    Kindly help me taking off this sticker of Lord Shiva from Snapchat! 🙏🙏🙏🙏

  • lesbospice tammy (@lesbospice) reported

    my friend just sent me a snapchat of something in the microwave literally in the process of lighting on fire because it had foil on it saying “i think the microwave is broken😂” men really are something else

  • ooutisss defunct medico (@ooutisss) reported

    @Buttercup_00000 But why the hell @Snapchat not working on us😞

  • abdulrizaq_y 💫💫💫💫 (@abdulrizaq_y) reported

    @milkncrybabies @snapchatsupport DM me I can fix it

  • Hannah__Freitas hannah (@Hannah__Freitas) reported

    My Snapchat memories actually break my heart but I can’t help but look at them :/

  • daddysgirls1122 Baby Lys 💕 (@daddysgirls1122) reported

    @snapchatsupport I need to re add my Snapchat account to my duo mobile app so I can get the authentication code my recovery code does not work please help.

  • TRG_SIMPLICITY Zackary Wapner (@TRG_SIMPLICITY) reported

    @snapchatsupport @Snapchat why did my account get locked for life I have done nothing to break terms of service like help me please