Snapchat status: messaging issues and outage reports
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Full Outage Map
Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Problems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
- Connection (24%)
- Messaging (18%)
- Multimedia (16%)
- Glitches (16%)
- App Crashing (13%)
- Sign in (8%)
- Video (5%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Coyoacán
|
Multimedia | 4 days ago |
 Honolulu
|
Connection | 5 days ago |
|
Pleasant Grove
|
Sign in | 9 days ago |
 Hyderabad
|
Messaging | 10 days ago |
 Lyon
|
Multimedia | 13 days ago |
|
Horton
|
Messaging | 13 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra Mitchens (@MitchensSandra) reported@chvzkarla @Snapchat 😞😞waiting for them to help out or respond is fruitless and heartbreaking😢😢,if not that I came across cyber_help.com_221 on Instagram I would have lost my account and all my memories.try him out,his really reliable and Trustworthy
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anum zara (@aannuumm__) reportedwhy does my snapchat not have a dark mode pls help
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CrUeL🌍🐘 (@cruelcharles_) reported@ConorMooney @snapchatsupport I had Same issues too I tried many ways to retrieve back and it didn’t work out not until a friend referred me @COCOSAVAGE69 He recover back my account , I recommend you contact him so you get you account back.
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Julian andrew (@Juliana34688) reported@booty_killah @Snapchat Contact swenk_hack1 on Instagram he can help you recover your account in few minutes.. his very reliable I got mine back with his help.
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janemiller (@janemil08848999) reported@Ryannnlee18 @snapchatsupport I had the same issue with my account today I try contacting their support but no reply I was referred to cyberhack_081 on Instagram and within 30 minutes I got my account recovered and secured he’s a genius he’s fast and reliable
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Job van Tuijl (@TuijlJob) reported@snapchatsupport My account got locked temporairy. But clicking the unlock button on the support page gives me the error "unable to process your request". It has been like this for almost 2 days now. What should I do?
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Ryan (@RyanEdw17835773) reported@Snapchat Help please
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my crystal ball era🔮 (@stanrelated) reported@snapchatsupport everytime I send a snap to spotlight it says it's not been selected. Just to be clear I've followed every rule in the guidelines and I've uploaded several videos like the one's i'm trying to upload and it's not working can you explain the issue.
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Ryan (@RyanEdw17835773) reported@snapchatsupport Help
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A (@abm_d3) reported@snapchatsupport SNAPS STARs are having trouble to upload snaps
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Brez (@BrezThfc) reported@_shelbie97 Sending help... check Snapchat
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Jimmy Butler (@Jimmy_Butler2) reportedAlright I knew this time would come just didn’t know when, but I’m last seen at the Bellagio headed to Ceasers. If I don’t post on my Snapchat in the next two hours I’m probably in the back of a vehicle I shouldn’t be in so send help
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Marilyn🌙 (@Marilynvega23) reported@snapchatsupport why haven’t you fixed my issue about my account being hacked I gave you my last device yet you said you couldn’t access it what it doesn’t make sense 😭
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michael john (@michael87759807) reported@TuijlJob @snapchatsupport I literally never believed I could have access to my account again not until I was recommended to Cyberkingsecurity on Instagram maybe they can help you
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Darrel (@Darrel31020870) reported@baskingball2012 Allow me to help do you have Snapchat
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A (@abm_d3) reported@snapchatsupport NO ONE IS REPLYING! #creators are having trouble posting snaps and the subscription section isn’t updating new snaps @snapchat
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michael john (@michael87759807) reported@RyanRos02304652 @snapchatsupport @R0SES I literally never believed I could have access to my account again not until I was recommended to Cyberkingsecurity on Instagram maybe they can help you
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no_acount (@noacount6) reported@snapchatsupport this is the second time the same streak has disappeared within the same week without the timer showing. It’s a really long streak. Could you help please
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Job van Tuijl (@TuijlJob) reported@snapchatsupport my account got "temporary locked" but the "unlock account button is not working. It give an error "unable to process your request" what should I do now? Username: JobvanTuijl
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Mal (@Mallory_Scott2) reportedIn all seriousness is there a way to turn off snapchat memories? I’m not ready to see old pics of my dog just yet (and I took a lot of them), so if that’s a thing pls someone help me out for my own grief’s sake :(
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erin freeman (@erinfre43606289) reported@snapchatsupport I need someone to get into contact with me dealing with a very sad disturbing post on someone’s story. his account and story needs to be taken down. the video truly made me sick to my stomach.
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Natalia vega (@Natalia30882339) reported@Sandra_dee1108 @snapchatsupport Was having the same issue,I got my account back with the help of __hack__hub on Instagram,this guys are very good and reliable,you should also try them.
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Bad5sosLads (@Bad5sosLads) reported@_aqrogers @snapchatsupport did they unlock it for you? I’ve been having the same problem for more than a week
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michael (@michael96354963) reported@snapchatsupport so my ex changed my password and forgot it an idk what email or phone number she used so I can’t get my Snapchat back is there anyway you can help me it has pictures of my dad an if you need proof it’s mine I can even send pictures that where on it
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rayslime (@rayslime2) reported@nailogical yea there’s something wrong with snapchat they have even been locking peoples accounts for no reason at all including mines and they have no customer service number or anything. #fixsnapchat #unlockoursnaps
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Sabrina | (@ObsessedAddict) reported@nailogical Snapchat truly so slow for no reason 🙄 i have the same issues all the time
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CrUeL🌍🐘 (@cruelcharles_) reported@RaiguriRai @snapchatsupport I had Same issues too I tried many ways to retrieve back and it didn’t work out not until a friend referred me @COCOSAVAGE69 He recover back my account , I recommend you contact him so you get you account back.
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marianaᴴ sambucky month (@JALBOYHSLOT) reportedwhy did everyone who is in gymnastics have gymnastics in their snapchat user help
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janemiller (@janemil08848999) reported@Yousef7007 @Snapchat I had the same issue with my account today I try contacting their support but no reply I was referred to cyberhack_081 on Instagram and within 30 minutes I got my account recovered and secured he’s a genius he’s fast and reliable
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michael (@michael96354963) reported@snapchatsupport Yea I know that but is there really no way that you can help