Snapchat

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

Problems in the last 24 hours

The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Snapchat Outage Chart 08/21/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Snapchat users through our website.

  1. Messaging (32%)

    Messaging (32%)

  2. Connection (20%)

    Connection (20%)

  3. App Crashing (15%)

    App Crashing (15%)

  4. Sign in (11%)

    Sign in (11%)

  5. Glitches (10%)

    Glitches (10%)

  6. Video (7%)

    Video (7%)

Live Outage Map

The most recent Snapchat outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMinneapolis Messaging
United StatesAnn Arbor Messaging
United StatesPapillion Connection
Saudi ArabiaDammam Glitches
FranceVillepinte App Crashing
BelgiumMortsel App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

  • 25centgiraffes rj 🐆 (@25centgiraffes) reported

    I don’t even know why in the hell I pay for a phone service when the few closest people I talk to on the regular insist on only using Snapchat DM

  • Zoe561073947218 Zoe 🌹🌹 (@Zoe561073947218) reported

    @FrNoLimitYT @snapchatsupport customer service is non existent, i waited on them for weeks and no response it was this (Cloud9_Intels) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations

  • jjackiebiggs Jackie (@jjackiebiggs) reported

    I can’t ******* stand snapchat’s new update like now it’s impossible to go to my friends’ stories without automatically viewing someone’s story smfh 🙄 pls fix this @Snapchat

  • Tommmy892516 Tommmy (@Tommmy892516) reported

    @KrazyInstigator @snapchatsupport customer service is non existent, i waited on them for weeks and no response it was this (Cloud9_Intels) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations

  • AMERlCANROYALTY playwithboys carti (@AMERlCANROYALTY) reported

    @Suda51 ****** a 14 year old in a walmart parking lot, ***** was on snapchat just saying a bunch of deviant **** like how he wanted to pull up to a middle school n **** a 12 year old like he’s fr terrible

  • TechMNOfficial Tech Mitnick (@TechMNOfficial) reported

    @imrg822 @snapchatsupport I can resolve your issue. Send a message if you’re interested.

  • TheDahhliaLlama Nadia Bastos Facciolla (@TheDahhliaLlama) reported

    @Snapchat fix your algorithm

  • NotJackLinFL Bad Floridian (@NotJackLinFL) reported

    @LondonCRiver Agree 100%. Frankly I would prefer my kids watching porn over Tiktok and getting radicalized by transactivsts on Reddit selling synthetic bathtub hormones. Not to mention Snapchat. Kids know how to work the internet far better than most parents and it's a real problem, IMHO.

  • JMarie7660 jules (@JMarie7660) reported

    hi @Snapchat you banned my literal soulmate’s acc and imma need you to fix it. i cant use fake streaks as an excuse to talk to him anymore😐😐

  • Fred67534398649 Fred (@Fred67534398649) reported

    @snapchatsupport horrible customer service I wait 30 days for my appeal email to come back and nothing nothingggggg

  • TechMNOfficial Tech Mitnick (@TechMNOfficial) reported

    @Amann_tigerr77 @snapchatsupport I can resolve SS06 errors. Kindly send a message for more details.

  • Zoe561073947218 Zoe 🌹🌹 (@Zoe561073947218) reported

    @jasr_909 @snapchatsupport customer service is non existent, i waited on them for weeks and no response it was this (Cloud9_Intels) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations

  • Katie0775388606 Katie💓 (@Katie0775388606) reported

    @LeAfricanPrince @snapchatsupport customer service is non existent, i waited on them for weeks and no response it was this (Cloud9_Intels) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations

  • deep_gaba Deepak Gaba Insa (@deep_gaba) reported

    @Snapchat Unable to Recover My User ID....simideepakgaba....As same number is with my other ID...arvingaba. Kindly Help !!

  • Zoe561073947218 Zoe 🌹🌹 (@Zoe561073947218) reported

    @mariam65787577 @snapchatsupport @Snapchat customer service is non existent, i waited on them for weeks and no response it was this (Cloud9_Intels) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations

  • ChiaraStad44352 Chiara Van Staden (@ChiaraStad44352) reported

    @riptankk_ @snapchatsupport You should maybe talk to @Gbuzzclan here on X and he might probably help you figure a way out

  • cl20_b06 chloe (@cl20_b06) reported

    @snapchatsupport My snapchat has been bugging for a while requests from people who are trying to add me are not coming through, same when i add them it’s not coming through on theirs how do i fix it

  • James843283039 Jeff (@James843283039) reported

    33 m drunk af down to Snapchat or text

  • evilbladeee halle (@evilbladeee) reported

    snapchat AI keeps telling me to get professional help. she sick as hell of me…

  • archived08 Ryan (@archived08) reported

    @snapchatsupport Hi, I’m trying to recover my account @ryan26o but missed the 30-day window by 1-2 days. I’ve already emailed but really need help. Can you please assist?

  • IanMarkPatrick IanMarkPatrick_ (@IanMarkPatrick) reported

    I just had someone that only has my Snapchat, tell me they have changed THEIR number on their phone to my name and picture and send messages to themselves? What in the name of Jesus coming down the river on a ******* bike is wrong with some people…. Why? Just why?? Vile!

  • wangushm wangush mash (@wangushm) reported

    @FrNoLimitYT @snapchatsupport Same thing happen to me and I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to melvix_cybertech on Instagram by a friend and they help me fix my account back

  • ThatGirlDayo Dayo (@ThatGirlDayo) reported

    was asking my brother for help with something and i realized that i’m so snapchat illiterate now, i don’t even get the app at all

  • FcgbLeoo Pitudinho (@FcgbLeoo) reported

    Snapchat down ?

  • imrg822 Rahul (@imrg822) reported

    @snapchatsupport I have a snapchat account but I am not able to login now as i dont have my US number. Kindly help. We have a lot of memories in there. Number:4085643897. ID: rahulgopina2020

  • o_mitchell2 MITCHELL O’ RECOVERY (@o_mitchell2) reported

    @Fred67534398649 @snapchatsupport Just relax ok I’ll help and fix it back for you and show you what to do ok and fix it back for you and show you how

  • sehirec m (@sehirec) reported

    @snapchatsupport help

  • GBuzzclan Cyber_ghost (@GBuzzclan) reported

    @riptankk_ @snapchatsupport What's wrong with it?You can inbox me so I can help you fix it remotely from snapchat database itself

  • Astra_Hacks Astra_Hacks (@Astra_Hacks) reported

    If you need Help with recovering any Hacked Account, Mails, Tiktok, Snapchat, Instagram etc,

  • Tommmy892516 Tommmy (@Tommmy892516) reported

    @LeAfricanPrince @snapchatsupport customer service is non existent, i waited on them for weeks and no response it was this (Cloud9_Intels) on instagram who recovered my account for me hit him up and thank me be-careful with other recommendations