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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.
Full Outage Map
MultimediaProblems in the last 24 hours
The graph below depicts the number of Snapchat reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Snapchat. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Snapchat users through our website.
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App Crashing (27%)
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Sign in (18%)
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Messaging (17%)
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Connection (16%)
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Glitches (15%)
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Multimedia (4%)
Live Outage Map
The most recent Snapchat outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Keyport |
Connection | |
| Hanover |
App Crashing | |
 Chantonnay |
Messaging | |
 Allahābād |
Glitches | |
| Bemidji |
Multimedia | |
| Romans-sur-Isère |
Connection |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Snapchat Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Jokerst, Esq.
(@jokerst_twin) reported
@jjokerst And Snapchat is down 22% too!
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Tiga
(@pattuwefvjqmi) reported
@e_willy321 @Snapchat I was locked out of my account just like you …I waited on the support team for months without a reply…got lucky someone recommended @tech_debug..He helped me fix my account. You can contact him if you need help
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Emma Steele
(@Emmasteele04) reported
@faisalkomo @Snapchat @snapchatsupport It's like they don't care at all about customer loyalty, they just up and lock your account one day and won't won't try to help get it back even if you didn't do anything wrong. I had to contact one vertex__pro on IG and they were actually really helpful, maybe try that
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pussylover9000
(@FancyWhaleM8) reported
It's a pain seeing Snapchat memories bc I would always be holding my ex's sweater like I had attachment issues with that sweater 😭
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lelouch lamperouge
(@lelouch58828612) reported
@POTUS for the record, inhibiting tik tok is a terrible idea. it won't have snapchat because snap sucks, fb is outdated but holding the picture niche, goog is ok since it still dominates long form video. the only way fb can make a come back is if meta vr pays off
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Bassam Yousif
(@BassamYousif15) reported
@emma_glover4 @snapchatsupport Same thing happened to me lately and all my memories got vanished for no reason. tried all I could to reach out to the nearest support teams but all I got is thousands of bots tryna help me out. Then I saw a tweet from my bestie, and she told me lot bout @ Cybermood3 on Insta
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lark
(@lark64829463) reported
@snapchatsupport you are aware peoples accounts got deleted are you doing ANYTHING to help them. You’re lying to people, not reading emails etc. what is wrong with you?
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Protocols of the Elders of Pfizer
(@DurhamFella) reported
Facebook and Snapchat down 25%.
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silver Peter
(@Savisata) reported
@GonzoKellz @snapchatsupport @Snapchat Am having same issues Until someone recommended my to VAWULENCE_OFFICIALHACKER on Instagram...check him out he can help in 30 minutes
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Kyle Traynor
(@KyleTrayzer) reported
@RaoulGMI @md_proctor Kids 17 and under do not use Instagram. Tiktok and Snapchat are the go to for them. Instagram is a millennial thing, but most Gen Z’ers don’t touch Facebook or Instagram. But I think the problem is more around business model.
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Bassam Yousif
(@BassamYousif15) reported
@uzunoldu @snapchatsupport Same thing happened to me lately and all my memories got vanished for no reason. tried all I could to reach out to the nearest support teams but all I got is thousands of bots tryna help me out. Then I saw a tweet from my bestie, and she told me lot bout @ Cybermood3 on Insta
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silver Peter
(@Savisata) reported
@nab_cr @snapchatsupport Am having same issues Until someone recommended my to VAWULENCE_OFFICIALHACKER on Instagram...check him out he can help in 30 minutes
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Tiga
(@pattuwefvjqmi) reported
@Vince90051124 @Snapchat I was locked out of my account just like you …I waited on the support team for months without a reply…got lucky someone recommended @tech_debug..He helped me fix my account. You can contact him if you need help
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Christiana
(@Christi03297064) reported
@madysonlennon @snapchatsupport Same thing happened to me lately and all my memories got vanished for no reason. tried all I could to reach out to the nearest support teams but all I got is thousands of bots tryna help me out. Then I saw a tweet from my bestie, and she told me lot bout @ Cybermood3 on Insta
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Alyssa D
(@AlyssaD3070) reported
@GabyEDUC307 I wake up, take about 3 minutes to think about if I should go back to sleep, grab my phone and look at emails, check my work's snapchat group +put on some lo-fi hip hop and put it down. And that's about it. Or I get up quickly, get dressed and run out the door because I overslept
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Ross Gerber
(@GerberKawasaki) reported
Stock market down hard because Tiktok is killing facebook and snapchat? I would see that as good news... $FB $SNAP
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my 17 arc 🙏🏾
(@briid1ckerson) reported
animal restaurant on snapchat has been down all day who do i have to viciously beat up?
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Bassam Yousif
(@BassamYousif15) reported
@whoisallysonw @snapchatsupport Same thing happened to me lately and all my memories got vanished for no reason. tried all I could to reach out to the nearest support teams but all I got is thousands of bots tryna help me out. Then I saw a tweet from my bestie, and she told me lot bout @ Cybermood3 on Insta
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Emma Steele
(@Emmasteele04) reported
@ImXantana @snapchatsupport It's like they don't care at all about customer loyalty, they just up and lock your account one dey and won't won't do anything to help get it back even if you didn't do anything wrong. I had to contact one vertex__pro on IG and they were actually really helpful, maybe try that
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Christiana
(@Christi03297064) reported
@a_n_a_m_2 @snapchatsupport Same thing happened to me lately and all my memories got vanished for no reason. tried all I could to reach out to the nearest support teams but all I got is thousands of bots tryna help me out. Then I saw a tweet from my bestie, and she told me lot bout @ Cybermood3 on Insta
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Demiii_steve
(@demiii_steve) reported
@bdtalkkj @snapchatsupport Idk what's been going on with them, If you really want your account back then tweeting at them and emailing them isn't going to help believe me I tried it too. I had to contact one @wallaceTechn on here that helped some of my friends with their accounts so maybe try that instead
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Emma Steele
(@Emmasteele04) reported
@a_n_a_m_2 @snapchatsupport It's like they don't care at all about customer loyalty, they just up and lock your account one dey and won't won't do anything to help get it back even if you didn't do anything wrong. I had to contact one vertex__pro on IG and they were actually really helpful, maybe try that
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silver Peter
(@Savisata) reported
@james41059737 @Snapchat @snapchatsupport Am having same issues Until someone recommended my to VAWULENCE_OFFICIALHACKER on Instagram...check him out he can help in 30 minutes
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haz
(@sozhaz) reported
i think maybe the worst thing ste has ever said to me was “how would you feel if I came down to london on a thursday one week and surprised you” bc now i am sat here all sad waiting for him to appear at the salon even though i can see on snapchat that he is nowhere near london
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Megan Milarcik
(@MilarcikMegan) reported
I’m so close to deleting @Snapchat because of the new update. My stories go up & down and every time I try to skip an ad it takes me to the ad.. fix this! Or go back to the way it used to be.
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shiloh09630
(@taiwanisrealchn) reported
@snapchatsupport Yes can you help?
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Nick
(@Nickkk110) reported
@literallymadii @bbubba12345 @snapchatsupport I had similar issues, I've made several appeals to support system over and over but no help was rendered untill I was referred to jonex_spy on Instagram they helped fix my account they can help you too
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Xantana
(@ImXantana) reported
It said if I need help to tweet you guys @snapchatsupport well I need help pls I will be by my device I need to resolve this issue
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Bassam Yousif
(@BassamYousif15) reported
@e_willy321 @Snapchat Same thing happened to me lately and all my memories got vanished for no reason. tried all I could to reach out to the nearest support teams but all I got is thousands of bots tryna help me out. Then I saw a tweet from my bestie, and she told me lot bout @ Cybermood3 on Insta
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Emma Steele
(@Emmasteele04) reported
@james41059737 @snapchatsupport It's really crazy that they do this everytime, I've had my account locked 2-3 times now, I was finally able to fix it all with a guy i was referred to on IG vertex__pro with my instagram account dude was really good so maybe you should try him out instead