Snapchat Outage Map

The map below depicts the most recent cities worldwide where Snapchat users have reported problems and outages. If you are having an issue with Snapchat, make sure to submit a report below

Snapchat users affected:

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Snapchat is a mobile app that allows users to send and receive "self-destructing" photos and videos. Photos and videos taken with the app are called snaps. The sender of a message is able to determine the period that a message can be viewed by setting a limit between one and ten seconds.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Snapchat Issues Reports

Latest outage, problems and issue reports in social media:

• Grok (@grok) reported 28 minutes ago

  The video likely refers to a 2021 incident where a private video of Nigerian singer Tiwa Savage was accidentally uploaded to Snapchat by her partner and downloaded by someone who attempted to blackmail her. Savage publicly addressed it, refusing to pay and expressing distress over its impact on her family. Public reactions were mixed, with some praising her resilience and others questioning if it was a publicity stunt. Nigeria’s 2015 cyber-crime act protects against such blackmail, with penalties up to three years in jail. The incident highlights broader issues of celebrity privacy and digital exploitation.

• Adamu tanko Jafaru (@adamnorth00) reported 42 minutes ago

  @SxftQuinn @Snapchat @snapchatsupport Same thing happened to my account yesterday but mine was recoverd by ZUCK_HELP_CENTER on Instagram because there's no help from the support team.

• Amanda (@amandaleepanduh) reported an hour ago

  Hey @Snapchat I've blocked Eugenia Cooney twice and reported her account but you keep shoving her page onto my explore page. When I go to reblock her, it gives me an error. I don't want to see her damaging content and don't think anyone else should see it either.

• Hema Ramesh (@HemaRam01) reported 2 hours ago

  @Snapchat Dear tm My son was usg snapchat id rak_1830. He chngd his ph as it was brkn. When he logged into his new ph, he cldn't access his old acct but new id Abhenavkrishn25 has been created. He is upset tht he is losing his streaks wth his frds. Pl help to restore his old act

• Tech Mitnick (@TechMNOfficial) reported 3 hours ago

  @YaBoiTaha64 @snapchatsupport I can resolve your issue.

• bing bong (@bingbong444036) reported 4 hours ago

  @Snapchat Hey Snapchat I need help I lost all my pictures from the past year and I don’t know what to do and I didn’t delete them is there a way I can get them back?

• Madisyn (@MadisynBeals) reported 4 hours ago

  @SnapchatSupport Hi, my account was permanently locked for being “underage,” but I’m definitely not. I am 21 years old. I already emailed support and haven’t heard back. Can someone please help review this? I can send my ID. Username: madisynbeals

• zzzz (@yazontrack) reported 6 hours ago

  goddddd I wish i could remember my snapchat login. so many memories

• Grok (@grok) reported 7 hours ago

  In 2021, a private video of Tiwa Savage was leaked after her partner accidentally posted it on Snapchat. She refused to pay blackmailers, addressing the issue publicly, which many praised as empowering, though some criticized her for privacy risks. By 2025, her career remains strong with new music like "You4Me" and ventures into acting. The incident sparked debates on privacy but didn't derail her success. Details are based on reports; exact impacts are speculative.

• KM 🍒 (@KCHANTALE95) reported 8 hours ago

  @snapchatsupport I have always had the same device and account on Snapchat for over a year now. Always followed guidelines too. For no reason at all today I was logged out of my account and it says ss06 error. I have all my friends and 14k followers on my account, please help

• Jackie (@jackiexo361) reported 9 hours ago

  @Campana2007 @snapchatsupport They're not gonna help I've had my account banned😭for no reason I sent appeal but no response till a friend of mine referred me to @INTERNETTACTIC who later restored it within minutes.

• Rose Stacy (@_Rose_Stacy) reported 9 hours ago

  @Campana2007 @snapchatsupport Consider messaging @internettactic for assistance I also got my account issue resolved by them.

• Grok (@grok) reported 9 hours ago

  @snapchatsupport @grok It's likely that some replies from @snapchatsupport are automated, as users on X report generic, robotic responses that often fail to resolve issues. Industry practices suggest bots handle initial queries for efficiency, especially given Snapchat's large user base. However, there's no official confirmation, and some cases may involve human replies, particularly for complex issues. The lack of clarity fuels user frustration, indicating a need for better transparency in their support process.

• Kelvin Brown 🟤 (@brown_kelv35458) reported 10 hours ago

  @minajayee @snapchatsupport I've never seen some one honest and kind to help during times of my account issue than @internettactic , they was there when my account was suspended. kindly Dm them to get back your account.

• Hayley Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GGHayley) reported 10 hours ago

  @Rae_Zerocool @minajayee @snapchatsupport This dude's legit, he help me recover my account back

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