Skype

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Skype is an instant messaging app that provides online text message and video chat services. Users may transmit both text and video messages and may exchange digital documents such as images, text, and video. Skype allows video conference calls.

Problems in the last 24 hours

The graph below depicts the number of Skype reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Skype Outage Chart 05/19/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Skype users through our website.

  1. Connection (41%)

    Connection (41%)

  2. Messaging (38%)

    Messaging (38%)

  3. Sign in (13%)

    Sign in (13%)

  4. App Crashing (3%)

    App Crashing (3%)

  5. Glitches (3%)

    Glitches (3%)

  6. Video (3%)

    Video (3%)

Live Outage Map

The most recent Skype outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomPoole Connection
United StatesAlpharetta Connection
AustraliaPerth Connection
ColombiaSanta Rosa de Cabal Connection
GermanyEssen Sign in
United KingdomSheffield App Crashing
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Skype Issues Reports

Latest outage, problems and issue reports in social media:

  • SAObserver1 SA_Observer (@SAObserver1) reported

    What terrible technology @Microsoft has. Use of @Skype and @MicrosoftTeams conflicts always causing changes in driver settings & either one hanging. This is a leading global technology that the world "depends" on. How sad!!!

  • jacobwyn29 𝗝𝗮𝗰𝗼𝗯 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🙏 🇺🇦 (@jacobwyn29) reported

    @Skype Hi. Yes, this problem is still happening. It is hot or miss whether I'm able to answer the call.

  • speef40 Speef (@speef40) reported

    @Skype is there an issue this morning? Keep trying. To make a call and being told it is a weak connection. Have full coverage on 5g??

  • daxen818 Alver the Wanderer (@daxen818) reported

    @Skype your famous noise when a call connects. Your service is being utilized to scam people. Being able to call people and make your number look like another shouldn't be legal. This makes duping people easier. They are starting make their numbers looks like official numbers.

  • CamilaChicaMIA Camila Chica (@CamilaChicaMIA) reported

    @Skype How can I change my Skype Name? I’ve been trying to do this since 10 years ago when I was still a High School student and I have a ridiculous name since then. I’ve never been able to use my account again because I’m ashamed with my acquaintances about this. Help!

  • RATHORESHAMSHER SHAMSHER RATHORE (@RATHORESHAMSHER) reported

    @Skype Hello. I have purchased Skype credit of INR 420. yesterday it's been 24hrs. I have not received it. Even if money has been deducted and receipt generated. Kindly please help me as I am unable to call India. Thanks.

  • IRTIFABINGAFUR WIZELMA (@IRTIFABINGAFUR) reported

    @CamilaChicaMIA @Skype Text @antiticol now to fix your account immediately

  • xmorera Xavier Morera (@xmorera) reported

    Hey @skype I need help. I have a subscription+number. Every time someone calls me the call drops immediately. Can you fix it? I've been going over your site trying to get support and I always end up in "Ask the community". I don't want to ask the communty. I pay and need support

  • sircoynie Sircoynie 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@sircoynie) reported

    @SkypeSupport @Skype @XboxSupport for the love of god please fix the Xbox app it no longer works when video calling and is driving me insane!!!!!!!!!

  • nameiznaveeen Mynameiznaveen (@nameiznaveeen) reported

    Hello @Skype I haven't seen my self on Skype video call... please fix my problem...

  • Jimmy17_ Jim (@Jimmy17_) reported

    Can't access my @Skype account. Every 'contact us' link on Skype/microsoft website links to useless troubleshooting pages that don't help. No way of accessing account to cancel my subscriptions, so I guess they're just going to charge me every month for the rest of my life now.

  • AHeroInMyHeart fapita (@AHeroInMyHeart) reported

    @Skype can't log into Skype on my phone, it's been days, can you fix this

  • SharonHoepker Sharon Hoepker (@SharonHoepker) reported

    And no one on your various teams can explain how this happened, no one seems to care @ATT that a serious error was made. I have COVID, am in isolation, need to communicate with my family. Thank goodness for @Skype and @WhatsApp!! They know how to treat customers, I can reach out.

  • dragonbossbjj Tommy DragonBossBJJ Kohne (@dragonbossbjj) reported

    @Skype Hi i need help i wanna get my acc back Tommy-Hikarido-89 plz help me

  • TeresaMForgione Teresa Forgione (@TeresaMForgione) reported

    @vmbusiness @vmbusinesshelp Thanks for coming back to me. I ended up dusting off my @Skype account and calling business customer service so all sorted now.

  • jacobwyn29 𝗝𝗮𝗰𝗼𝗯 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🙏 🇺🇦 (@jacobwyn29) reported

    @Skype have you given up on your video calling service? It is absolutely pathetic! People are calling me, I try answering, but they continue to ring, if I'm lucky. Otherwise, it just says 'you have a missed call'! Please sort it out! #Windows10

  • heatherfinchaga Heather Finch (@heatherfinchaga) reported

    @skype @SkypeSupport appears to be down. Down detector confirming this for many users. I cannot call out for the last 15 minutes. I’m checking to see an estimated time of fix.

  • ahmaddotpk M. Ahmad (@ahmaddotpk) reported

    @Skype You've got some severe synchronization issues. My Mobile, Desktop, and Web app, all have different latest messages.

  • wildpraize Wildpraize Music & Media #wildpraize #Blackowned (@wildpraize) reported

    @Skype I am being charged $6.50 every month for this skype service! There seems to be NO  way to cancel it. PLEASE HELP!

  • teacherlauEnSp Teacher Lau (@teacherlauEnSp) reported

    @Zoom i can't access my paid account and cant get past the bot cause can't access my paid account 2 get the host key. I use zoom for work, and I already had to use @Skype cause I couldn't access my paid account... did I say I have a paid subscription? plz help! I need 2 work! tks

  • NeonMarquee Neon Marquee (@NeonMarquee) reported

    @Skype I can no longer place calls to land lines or cell phones in Australia using Skype. Had no problems for 15 years but since last week, nothing. What’s going on? Apps updated, etc.

  • _TShantelle TawannaShantelle (@_TShantelle) reported

    @LidsAssist There is an employment scam using your company logo & information. They contact people abt employment, conduct an interview via @Skype chat, then issue you a fake check using the Lids company information. They also send a contract stating benefits from the company.

  • techydude Anthony May (@techydude) reported

    @Skype Why do you insist on wasting my time every 6 months ‘deactivating’ my credit and need me to login to reactivate the money I’ve given you? It does NOT endear me to the product any further. I’ve been doing this stupid dance 2/year for 7 years 🤬

  • flowinthezone dvr (@flowinthezone) reported

    @Skype you logged me out of my account, when I try to login it says sending verification code and the email never arrives :(

  • HereIAmItsMe HereIAmItsMeDavid (@HereIAmItsMe) reported

    .@Skype I keep getting emails about recurring charges for an account in my name. The email associated is not mine and I have never seen it. Your account recovery system is not letting me in. HELP. I do not want my name being used on and cannot stop it!?!

  • chandru_kannada chandrashekar (@chandru_kannada) reported

    Hello @Skype what's the problem with recharge in your website? I'm trying reactivate my number and to recharge and it's getting declined but amount also getting deducted from my account.. what's going on? What's the issue? Kindly reply ASAP

  • RSJM5 RSJM (@RSJM5) reported

    @Skype why am I getting charged for a subscription that it says has no cost and why can't I find any way of talking to a human being to resolve the issue

  • clocky Mark McLaughlin (@clocky) reported

    Almost 10 years have passed since the acquisition of @Skype; and now after two countries, three teams and seemingly infinite re-orgs today was my last day at @microsoft. Time for a lie down... 😴

  • flowinthezone dvr (@flowinthezone) reported

    @Skype I was able to change it to use cell number and logged in. Ever since my account was transferred from hotmail to outlook I have had with issues with Skype.

  • mgoetzke Matthias Götzke (@mgoetzke) reported

    @Skype I could arrange that, but the issue is quite clear. Whenever a call comes in, keyboard focus is transferred from whatever I currently do to the 'accept/reject' dialog. That causes me to basically always inadvertently either taking a call or rejecting a call and should not be