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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 01/27/2023 23:15

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Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  • Errors 39.47% Errors
  • Playback Issues 28.95% Playback Issues
  • Audio Quality 22.37% Audio Quality
  • Buffering 5.26% Buffering
  • Sign in 3.95% Sign in

Live Outage Map

The most recent Shazam outage reports came from the following cities::

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MexicoLeón de los Aldama Errors
IndiaDelhi Playback Issues
BrazilJoão Pessoa Playback Issues
BrazilSão José do Rio Preto Playback Issues
FranceChâteauroux Buffering
MexicoToluca Playback Issues

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:
  • tyrannapus Tyrannapus (@tyrannapus) reported

    @normiezbp @supirorguy @D4hz4hn That was years ago, and more recently there were the reports that he turned down a Shazam 2 cameo All he cared about was the star power of fighting Superman

  • jreez310 Jayreez (@jreez310) reported

    NGL Shazam looks terrible but I’m gone watch it

  • Farsendor Farsendor (@Farsendor) reported

    @whenbatmenfly Like others are saying, Rock refused to be in Shazam. And there shouldn't even be a problem with this honestly. Seems more like Snyder fans vs non Snyder fans arguments debates that don't go anywhere.

  • DrummerFromFife Kee The Drummer From Fife (@DrummerFromFife) reported

    @GRCinemaTicket Ant-Man is in my top 10 favourites for Marvel movies. I didn't think Incredible Hulk was that bad, Black Widow was OK, and Venom had good characters in a terrible plot. Never cared for Shazam and didn't watch Man of Steel.

  • jwalt1974 Justin Walters (@jwalt1974) reported

    @JamesGunn Awesome. But next year the guy who plays the actual Shazam be way to old.. like HC. But hey let's not get bogged down in ageism.

  • ODI4thgenleader ☾ dais ✘ 👉👈 (slow) (@ODI4thgenleader) reported

    let me redownload Shazam it feels broken

  • UltraHero2099 Ultra Hero (@UltraHero2099) reported

    @JamesGunn Yikes that's terrible 😬 bring back the Black Adam vs Superman movie Snyder was long gone it's not his ideas it's @TheRock idea Black Adam was good and had better action than Shazam let them make a side film showdown fans wanted make ur Teen Superboy DCU #BlackAdamvsSuperman

  • homeofdcu Home of DCU (@homeofdcu) reported

    @OnePunchManSHSD I get that. Unfortunately, The Rock was offered to be in Shazam 2 and he turned it down.

  • Unfrozenbadboy Steve “UnfrozenCavemanWarrior” Jacobson (@Unfrozenbadboy) reported

    @ItsJustN1ck Shazam is just trash. Zachary Levi plays a crap role with a bad suit, terrible acting, and even worse writing. Talk about nightmareverse!

  • cinema_ghana Cinema Ghana (@cinema_ghana) reported

    @MrW4llace @bluboy43 Interesting argument considering that the movie specifically states that Vic before becoming Cyborg hacked the school system to help a student who was having personal issues. Yet, "the Shazam scene is completely different..." Lol okay

  • Spectacular_cld Clyde (@Spectacular_cld) reported

    @BlackMajikMan90 Washed down shazam

  • barraotuathail Barra (@barraotuathail) reported

    Just saw some guy Shazam Phil Collins’ ‘In The Air Tonight’. I’m going home for a lie down.

  • Fcsnva Fred Schaefer (@Fcsnva) reported

    @GRCinemaTicket Man of Steel would be a classic if the script didn't take a couple of unfortunate turns. As it is, it's a choice between Ant Man and Shazam, and I'm coming down on the side of the former.

  • SmileyWon CSP (@SmileyWon) reported

    @Shazam is there problems with your app? 2 different phones, next to speaker, not finding songs?

  • aepgm46 AP #RestoreTheSnyderVerse (@aepgm46) reported

    @ResSnyderVerse #FireJamesGunn and ensure he leaves DC. We don't want him here. He needs to leave. He is not helping DC nor promoting anything of DC. And Shazam looks terrible.

  • DamageJacque damage jack (@DamageJacque) reported

    Raising my phone at the Vine Trader Joe’s to Shazam a song on the PA, but there's never service. A staffer hails me, ‘Sir, sir? You can go up front and ask for the name of the song. Service here stinks.’ How did you know what I was doing? I ask. Happens every day, he replies.

  • JtheBatmanFan 🦇 (@JtheBatmanFan) reported

    @Jesse_T_White @ravi_pra_ I don’t think a Shazam! movie is hitting $500M even with a good one, which is why I’m mocking him coming over here laughing about it like he’s saying something we don’t know. This got greenlit off the first one only making $300-something and box office is still down overall.

  • Sylvester177681 Sylvester (@Sylvester177681) reported

    @Smv_of_Heroes Rock is a good actor. But this issue should be blamed on him. He does not want to play with Shazam as supporting actor.

  • unholytestament unholytestament (@unholytestament) reported

    @SsjKDot18 @Smv_of_Heroes The issue seems to be that when the OP said "Shazam 2 and Black Adam" you thought that meant the first Shazam was part of the discussion when it clearly wasn't.

  • Inspecter797 Taylor (@Inspecter797) reported

    One of the big problems with the Shazam 2 trailers is that is feels like most of them have scenes only made for the trailer. Even David Sandberg pointed out the previous trailer had scenes that were specifically for the trailer and not in the final film.

  • GreedIgnored Freddie (@GreedIgnored) reported

    @ComicGirlAshley "Not connected at all" like it didn't explain why the Wizard was alone in Shazam and had trust issues lmao.

  • brito_donald ScieNce (@brito_donald) reported

    @MCU_Direct Shazam is terrible

  • cooly_bobby Jay (@cooly_bobby) reported

    @Itssan17 He’s acts more mature as his kid self then he does as Shazam is the problem for me.

  • Red_Spoil I'm Inspi(RED) (@Red_Spoil) reported

    @Tom_Smith717 I think Ant Man 3 and some other Disney properties has a ... "Volume" problem. That tech is awesome but it really feels like a tiny box when ppl are in there, so weird. For Shazam is just looks like a mid budget blockbuster super hero movie, trying to do a bit much..

  • rickitas in my Beatles era (@rickitas) reported

    @AlexPhoenix_12 @Smv_of_Heroes + the problem is Black Adam and Shazam not being connected, not these movies not being connected to the other dceu movies

  • batmaniac92 Michael (@batmaniac92) reported

    Idk man I don’t think we should just be making cbms because we can. Like if you’re actually excited for these Shazam villains minus Black Adam then you got issues 💀 Black Adam’s villain was ******* horrendous too.

  • cynical_canuck Paul O'Leary (@cynical_canuck) reported

    @GRCinemaTicket Antman. It was a great heist movie. Shazam was good. Man of Steel and Black Widow were fine. Venom and Hulk were terrible.

  • cynical_canuck Paul O'Leary (@cynical_canuck) reported

    @GRCinemaTicket Antman. It was great heist movie. Shazam was good. Man of Steel was fine. Venom and Hulk were terrible.

  • AlexPhoenix_12 Phoenix Reviews @ZSEF (@AlexPhoenix_12) reported

    @Smv_of_Heroes Problem. Both Shazam and Black Adam are made by NLC while DCEU was WB and they still couldn’t connect to each other properly (Safran projects). Safran/Gunn have done a SS reboot together & failed. The people that couldn’t get it done right are now in charge of DC. Makes 0 sense.

  • Here4battlerap KH2 Sora (@Here4battlerap) reported

    Shazam 2 looks terrible ngl