Shazam

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

Problems in the last 24 hours

The graph below depicts the number of Shazam reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Shazam Outage Chart 04/15/2025 20:30

At the moment, we haven't detected any problems at Shazam. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shazam users through our website.

  1. Errors (88%)

    Errors (88%)

  2. Sign in (6%)

    Sign in (6%)

  3. Buffering (3%)

    Buffering (3%)

  4. Playback Issues (3%)

    Playback Issues (3%)

Live Outage Map

The most recent Shazam outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesAtlanta Errors
GermanyHamburg Errors
United KingdomKingston upon Hull Errors
United StatesLos Angeles Errors
AustraliaSydney Sign in
PortugalAveiro Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • ot7lovescookies 𝓒 🇵🇪 (@ot7lovescookies) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • dionysusxivy `ム丂んレリ•˚✧🇲🇽⁷ 𝘍𝘈𝘊𝘌 𝙊𝙉 𝙏𝙃𝙀 𝙎𝙏𝙍𝙀𝙀𝙏 (@dionysusxivy) reported

    @withpjmn @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • darxzp darixzp (@darxzp) reported

    @Draven90_76 Hey @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks

  • jiminlvtshae JIMIN & HOBI SOLO // rt 📌 (@jiminlvtshae) reported

    @thvmnk Hello, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • danabtslove Dany⁷_||•💜 (@danabtslove) reported

    @bangsflyy Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!

  • P_JM101395 JIMINSHI💜 (@P_JM101395) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • luf_luvana LU 🌹🌺🌻🌼🌷💐FACE (@luf_luvana) reported

    @pjmklvs Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • mimieehlv Mimieeh🤍 (@mimieehlv) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • llvsbts suga13013 (@llvsbts) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Saki022miyu1 sakisanie⁷ ¦ ✨ •. On the street & FACE⭒✧ (@Saki022miyu1) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • IamLooneys ✿◎LØSËR◎✿🐳💜⁷♡ (@IamLooneys) reported

    @thvmnk Hi, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you so much

  • rclkouth bangtan's favorite (@rclkouth) reported

    @namivida_ Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you! @Shazam @AppleMusic

  • _Hyunso_ DanHy🇵🇪 (@_Hyunso_) reported

    @sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • gzz_luli Luli Gzz (@gzz_luli) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Gabriel01819458 Gabi casco🇦🇷 (@Gabriel01819458) reported

    Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • negra_solsito negra_solcitto🌞 (@negra_solsito) reported

    @namivida_ Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • AislinnValdes13 kim_🦋🇲🇽 (@AislinnValdes13) reported

    @namivida_ @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • Verolaarmym7 Verolaarmy (@Verolaarmym7) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thanks!!!!

  • _niinarmy ⟭⟬ ✦Lina✦ ⟬⟭ (@_niinarmy) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • andresitaw_ 𝘢𝘯𝘥𝘳𝘦𝘢✩! (@andresitaw_) reported

    @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • soniajohana1507 SonyJim (@soniajohana1507) reported

    @Jeonkeke22 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Itzelkook_97 Itzel⁷ (@Itzelkook_97) reported

    @Draven90_76 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap!!!!!

  • iluvkoosy ★ thef' | face ; on the street (@iluvkoosy) reported

    @pjmamorcito Hello @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • yumjk0 тαɴyᴮᴱ 🐿 (@yumjk0) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • jm_uarmy alee⁷ | on the street & face (@jm_uarmy) reported

    @bangsflyy Hey @Shazam @AppleMusic: Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!!

  • DK75_25 DK (@DK75_25) reported

    @LewisJo58265023 @jacobed25 @DiscussingFilm Yea they will keep it in theaters until Shazam drops. Universal movies actually do pretty do well on VOD, so it won’t be a terrible decision Ant man passed 400 million globally but the movie won’t be able to cross 500 million due to the competition in march

  • Na_rrnia ⁷𝑵𝒂𝒗𝒊𝒂 (slow) (@Na_rrnia) reported

    Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you.

  • jiminlvtshae JIMIN & HOBI SOLO // rt 📌 (@jiminlvtshae) reported

    @titittwu hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • _Hyunso_ DanHy🇵🇪 (@_Hyunso_) reported

    @pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you

  • Na_rrnia ⁷𝑵𝒂𝒗𝒊𝒂 (slow) (@Na_rrnia) reported

    @namivida_ Hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!