Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
São Paulo, SP 4
Rio de Janeiro, RJ 3
Hannover, Lower Saxony 1
Indianapolis, IN 1
Lennestadt, NRW 1
York, PA 1
Natal, RN 1
Istanbul, İstanbul 1
Piracicaba, SP 1
Rockaway, NJ 1
Contagem, MG 1
Campo Grande, MS 1
Curitiba, PR 1
Madrid, Comunidad de Madrid 1
Santa Helena de Goiás, GO 1
Mauá, SP 1
Oklahoma City, OK 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • Hanyoung1310 Hanyoung🌷 (@Hanyoung1310) reported

    Hi . @Shazam @AppleMusic @AppleSupport , Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you! 🥰

  • SudiptoSanyal Sudipto Sanyal (@SudiptoSanyal) reported

    One issue I had with Shazam was Asher Angel & Zachary Levi are playing the same character but they don't act same which I ignored .Maybe billy got to express his true feelings in his adult form. But the same thing is going on in Shazam 2 which is hard to buy now

  • dizifilmbulteni Dizi-Film Bülteni (@dizifilmbulteni) reported

    @Luiz_Fernando_J The only thing that *may* help Shazam 2 is good WOM. I say *may* because even first movie’s A Cinemascore and %90 Rt Score did not make much difference. Competition in March and lack of interest are main problems.

  • SsjKDot18 SuperDot18 #SHAZAM! (@SsjKDot18) reported

    @ShazamNews Where was it hinted at in the first movie. I got no issue with him being gay, but they barely focused on Pedro in Shazam 1. We know he didn't like speaking a lot and was failing in school. I don't remember what scene hinted at it.

  • marfleeta andrew marfleet (@marfleeta) reported

    @BlackMajikMan90 Yep does not fit in the DCU well this incarnation of the character. Shazam will probably be way down the line. And will be a new actor and new kid!

  • JoeKarlsson1 Joe Karlsson @joekarlsson@hachyderm.io (@JoeKarlsson1) reported from City of Saint Paul, Minnesota

    Hot Take: Shazam is the only app that has actually solved a problem i had in real life.

  • Barry6jc ChRis克里斯 (@Barry6jc) reported

    @MyNameIsByf @A_DVS_NTT See, personally I think that’s the biggest problem. We accept Shazam being supper goofy as a superhero cuz we know he’s just a kid. But Nimbus is a rookie solider, not a child.

  • ThoaiDuy2 HanYoung♡ (@ThoaiDuy2) reported

    Hi . @Shazam @AppleMusic @AppleSupport , Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you! 🥰

  • OlanV4 OlanV (@OlanV4) reported

    @UsUnitedJustice With the whole Black Adam thing dead, what's there to look forward to on Shazam movies? Plus David & Levi need to tone down the goofiness of the adult form. Like, Billy is a moody teenager, but when transformed he acts like an 8yr old?

  • TheGladDevil Melvin Potter (@TheGladDevil) reported

    @kayu616199999 Considering taking down these villains will involve all the Shazam crew at once, yeah I think so, and hell depending on what happens in The Flash film this **** may be erased or worse depending on what Gunn wants to go from there

  • joseph93608542 joseph (@joseph93608542) reported

    @ShazamNews my only problem is the billy actor acts NOTHING like when hes in his shazam form, the personalites are not the same, bad move

  • AKCaptainCrunch thrill bill (@AKCaptainCrunch) reported

    So I watched Black Adam last night. It wasn’t terrible but, wasn’t good. My take away from this is, he’s just angry Shazam??? What makes him different from Shazam, that he doesn’t make quips and isn’t a teenager?

  • ThoaiDuy2 HanYoung♡ (@ThoaiDuy2) reported

    Hi . @Shazam @AppleMusic @AppleSupport , Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you!

  • JoeKarlsson1 Joe Karlsson @joekarlsson@hachyderm.io (@JoeKarlsson1) reported

    @Pablo_Alarcon You are totally correct, they did solve real problems, and I use them more often today than I use Shazam, but I still think Shazam is underrated in how useful it is. Most apps today solve made up problems.

  • violenetta7621 Violenetta♤¹⁸³◇¹⁸⁶◇¹⁸⁷♤¹⁸⁸◇¹¹²♤¹³⁷◇¹⁷⁹♤¹⁸⁹◇¹⁸⁵♤ (@violenetta7621) reported

    @korysverse He had to take Shazam down with him too😭

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