Shazam

Shazam Outage Map

The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Shazam users affected:

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Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 2
Sydney, NSW 2
Atlanta, GA 1
Hamburg, HH 1
Kingston upon Hull, England 1
Aveiro, Distrito de Aveiro 1
Madrid, Comunidad de Madrid 1
Croydon, England 1
Porlamar, Estado Nueva Esparta 1
Burney, CA 1
Porto, Distrito do Porto 1
Slough, England 1
Curitiba, PR 1
Düsseldorf, NRW 1
Bremerton, WA 1
Nola, Campania 1
Horncastle, England 1
Dallas, TX 1
Gustavo Adolfo Madero, CDMX 1
Victoria de Durango, DUR 1
Leicester, England 1
Brighton, England 1
Cambridge, MA 1
Worcester, England 1
Ciudad Nezahualcoyotl, MEX 1
Epfendorf, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shazam Issues Reports

Latest outage, problems and issue reports in social media:

  • stebob1984 Man of Steven \S/ (@stebob1984) reported

    @KirbysLastSnack Also we don’t know that Cavill was asked to even cameo in Black Adam. The only cameo we know he turned down was Shazam way back when and we know why that didn’t happen.

  • Eamonn_Forde Eamonn Forde (@Eamonn_Forde) reported

    @Andr6wMale I went to see the Zombies a few years ago. The guy three people down the row from me tried to Shazam each song as they played them. He was increasingly frustrated that Shazam didn’t appear to be working.

  • RidiculeRort Rort (@RidiculeRort) reported

    @Bigwhoaaaong @AUSTINMATTAR1 @ThaAkashDeep And anyways, just because you're worst than Zachary Levi doesnt mean youre terrible. Shazam is the goat of the DCEU its nothing to be sad about

  • cebyrdjr The Loc-Nar (@cebyrdjr) reported

    @i_bugu @its_Advait80 @ThaAkashDeep Maybe not Captain Shazam, but it would've been cool if his nickname was Captain because he finds out his parents called him that. I have a bigger problem with Black Adam.

  • i_bugu iBugu (@i_bugu) reported

    @cebyrdjr @its_Advait80 @ThaAkashDeep I didn’t blame him for the copyright issue but his take on the character when he was renamed. Also not sure why they removed the “captain” part I wish they chose captain Shazam

  • RivalDealer26 Mads/Silver Tank (@RivalDealer26) reported

    @Isaacw097 @chandedj Goes over to the drummer " Yo mate, ID on this improv, Shazam is not working for me "

  • Lukosi_Tamana Rains of Castamere (@Lukosi_Tamana) reported

    @Shazam I'm having trouble signing in on Android

  • NRD_W1MReeves Source? Your Mom ! (@NRD_W1MReeves) reported

    @BobDigi69 Which Deadpool and X-Men though , Deadpool is essentially Ryan and XMen are the most complex time line of all ! Harley was a let down & Shazam could use a better writer ! Still no suit can make sense if the producer and director aren’t on level. Vision between them must be 💯 %

  • namitee19 Namitee19 (@namitee19) reported

    @heavyspoilers They need to cancel DC and start fresh The Batman. The flash has problems, aquaman has problems, they're literally throwing shazam 2 under the bus against avatar 2.

  • CaptMarvelology Captain Marvel-ology! (@CaptMarvelology) reported

    @LegacyBrand @patricklee6669 @BennLiska Whoops, wrong panel. Not sure which issue it is, but I think Geoff Johns had him call himself Shazam somewhere in the series. I'll take a look later.

  • AJ_Legend_8071 AJ_Legend_8071 👾 (@AJ_Legend_8071) reported

    Hey @AppleSupport My Music Recognition is Not working and my Shazam music are saved and I can’t see my music History can You Solve The issue?

  • wonton_soup2 WONTONSOU🅿️2 (@wonton_soup2) reported

    @LEE_EL2013 I actually thought Shazam was decent. Not great but not terrible. Just wondered if y’all kept the same energy since most people who say MCU is too comedic seem to be in love with DCEU for being overly dark and serious.

  • pea__jay PJ (@pea__jay) reported

    @GRIMVVICE They should just start completely over with a new universe after Flash. Maybe keep some people like Aquaman, Black Adam, Shazam, Batgirl, Supergirl, Harly etc. But this universe is completely broken and all over the place.

  • MeatLance James (@MeatLance) reported

    @DJRevolution You’re gonna have to settle down this morning, melting my speakers before I even sign into work. 🔥 Also, my Shazam didn’t catch it. Who was this song right before Ride by Cypress Hill? My last car didn’t have Sirius. Glad to be back with ya 🙌🏻

  • Riley_027 Riley (@Riley_027) reported

    @alyssaroxanneee @MoonKnight_E1 @AqeelDC Yea it was a mistake on his and his agents part. That’s why the Superman Shazam cameo was neck down. Couldn’t show his face. Such an L

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