Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
São Paulo, SP | 3 |
Rio de Janeiro, RJ | 3 |
Contagem, MG | 1 |
Campo Grande, MS | 1 |
Curitiba, PR | 1 |
Madrid, Comunidad de Madrid | 1 |
Santa Helena de Goiás, GO | 1 |
Mauá, SP | 1 |
Oklahoma City, OK | 1 |
Atlanta, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
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💜 (@__fnbts7) reported
@PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap
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F B J the civilised defender 🐸👨🦲👃🐷🪓🪚⛏⚒🔨⚔ (@FBJ21784965) reported
@jmadoreu @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged jimin as "jimin of BTS" on iTunes, Apple Music and Shazam which is not even jimin's profile on any platform. This improper crediting causes split of points & make two of his names charting. Please fix this issue asap!
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PJM IT BOY¹³ᵛⁱᵇᵉ❤️🔥 (@cjluvsbts) reported
Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!
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COMPOSER JIMIN 🌙¹³ (@JiminStan131) reported
@afro_jimin @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.
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💜 (@__fnbts7) reported
@PJM_INA @THEBLACKLABEL .Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap
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baby mochie 💜 (@mochie70648869) reported
@afro_jimin @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.
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Nily (@tr33498799) reported
@jmadoreu @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!
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💜 (@__fnbts7) reported
@PJM_INA @THEBLACKLABEL .Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.
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❤️🔥 (@lil__iol) reported
@jmadoreu @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!
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❤️🔥vibe|pjm1 is coming 🐥🍒 (@jiminangel31) reported
@jmadoreu @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!
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Jimindipity. VIBE ❤️🔥 (@resting_luna) reported
@PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.
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PJM IT BOY¹³ᵛⁱᵇᵉ❤️🔥 (@cjluvsbts) reported
@jmadoreu @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!
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behappy (@KismatPanjwani) reported
@PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!
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j for jasmine (@chimpjmots7) reported
@PJM_INA @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap.
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jiminjimin (@jjffoo123) reported
@jmadoreu @THEBLACKLABEL Hello @THEBLACKLABEL it appears that you've wrongly tagged Jimin as "Jimin of BTS" on iTunes, Apple Music and Shazam which is not even Jimin's profile on any platform. This improper crediting causes split of points & makes two of his names charting. Please fix this issue asap!