Shazam Outage Map
The map below depicts the most recent cities worldwide where Shazam users have reported problems and outages. If you are having an issue with Shazam, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Shazam users affected:

Shazam is a service available for personal computers and smartphones that can identify music, movies, advertising, and television shows, based on a short sample played and using the microphone on the device.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Burghausen, Bavaria | 1 |
Spring, TX | 1 |
Alpharetta, GA | 1 |
Guayaquil, Provincia del Guayas | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shazam Issues Reports
Latest outage, problems and issue reports in social media:
-
Li ♡ | Face🪞On the street (@LiliArauco) reported
@melljikuka13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
Li ♡ | Face🪞On the street (@LiliArauco) reported
@Jeonkeke22 Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
★ (@ninifresita__) reported
@sugamihoney hi @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
lis ama al namkook (@jungkookcitoo) reported
@OnlyJikook13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
Marz; (@Hosekkiee) reported
@acctodoroki @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
Alx García ❤️🔥 (@AlxVilGar) reported
@pjmklvs @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
miow (@mnjyoonv) reported
@connvfx Hi @Shazam and @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam. It was available before. It would be great if you could. Please fix this issue & add the song again asap. Thanks
-
J ⁷ Fᴀᴄᴇ 💋 (@Johana23316) reported
@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
Alx García ❤️🔥 (@AlxVilGar) reported
@melljikuka13 @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
𝐏𝐞𝐨𝐩𝐥𝐞 |³-¹⁷|𝗗-𝟮 (@clar_kjmp) reported
@thvmnk Hey!!, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
♡↣Oty 🇵🇪⁷/ face is coming! (@Jeonsgxrl5) reported
@Jintiny_OT7 hello @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
✿🪷𝔪𝔦𝔫𝔫𝔦𝔢-𝔪𝔦𝔫𝔫𝔦𝔢⁷⠁⠗⠍⠽⟭⟬𝓕𝓪𝓬𝓮💛🪷✿ (@Minnieminnie717) reported
@taegintonic Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
Min⁷ 💭 ⃞♡ (@AnsLoveMyself_) reported
@thvmnk Hey, @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
♡↣Oty 🇵🇪⁷/ face is coming! (@Jeonsgxrl5) reported
@titittwu hii @Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you
-
alejandra martinez (@CristiMorado2) reported
@ccbangtanista Hey,@Shazam @AppleMusic Christmas Love by Jimin of BTS is suddenly not available and searchable anymore on Shazam for some reason. It was available before. It would be great if you could Please fix this issue & add the song again asap. Thank you