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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Game Crash | ||
| Online Play | ||
| Online Play | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mitch
(@mfmitxh) reported
@RuneScape did they fix the client glitch???
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Aaron Wilcox
(@AaronWi82928859) reported
@JagexEasty @RuneScape when are you going to sort the crash issue?? ive not been able to play since this update...
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YodasYoda
(@yodas_yoga) reported
@JagexAyiza @Luka0101010 @OldSchoolRS I am getting a weird error code when I try to create a new account for about 1h now. Any idea about whats going on there, Ayiza?
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Zwerver
(@lootandloot) reported
@Jay37735864 @OldSchoolRS Ye i have the same problem
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James Weller
(@JamesWe23679735) reported
@JagexHelpFrost @JagexSupport i tried that, i do believe someone was trying to spam hack my password because i was getting too many login attempts yesterday, this is the reason i changed my password i reported it would this have anything to do with that?
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Aaron Wilcox
(@AaronWi82928859) reported
@RuneScape when are you sorting out the crash issue so i can actually play the game? already lost 2days members of the bond i brought
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Trevor/7gp 🇪🇪🦡
(@Se7enGP) reported
@droneseer Hard disagree lol. At least at first. The optional HD, with the animated login screen (2008?) was prime Runescape. I could barely get the game to login with HD and couldn't play after summoning came out at all, but I still think that was primo RuneScape for me lol
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Jay
(@Jay37735864) reported
@OldSchoolRS Please fix the S pen issue turning the camera on Samsung devices.
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Carlos Ty
(@carty772) reported
@JagexSupport Hey Jagex Support, I just came back from a long hiatus from the game and am having trouble recovering my account. I tried the recover account steps through the website only to get roadblocked saying I didn't have enough information.
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Sam Weldon
(@thesamweldon) reported
@RuneScape When are you going to fix the game client so people can go to anachronia??? Maybe if I could log in I could do desperate measures and have a question to ask but I still can’t log in for >30s w/o the client crashing so...
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Antlers
(@midnightantlers) reported
Unauthorized login on my Twitter an hour ago. If my phone gets hacked all you’re gonna get are RuneScape screenshots sorry!! (and maybe a **** or 2 idk)
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Andrés
(@Andrs48736701) reported
@JagexTyran friend I have a problem with my runescape account that they banned me without me doing anything wrong I have 1 year with my account and I don't see why they took it away
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Sam
(@aSamWow) reported
@JagexSupport may you please provide some insight to my bans? From my understanding, I haven't broken any rules. I was banned for macroing, but I didn't use any 3rd party software or macros. I make a genuine mouse click for each account I play on.
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ISpelRong
(@ISpelRong) reported
Why is @OldSchoolRS's solution to venezuelan gold farmers camping high level bosses to punish regular players? How about you just do a better job, or any job at all at fixing the cause of the issue.
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macktactoe2
(@macktactoe2) reported
@JagexSupport Hijackers took my account. Following retrieving my account login, I found they then got my account banned for macroing. I tried to appeal the ban but, based on the lack of a reply, I assume the hijacker already attempted this. Is there anything else I can do to try
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زيكو
(@Ziiko80) reported
@JagexAcorn @JagexTyran @JagexSupport Hello, someone is trying to spam log into my account for the past 2 weeks, I also get emails requesting password changes. Is there anyway I can change my login email or my username to avoid this problem?
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Skittle
(@OsrsSkittles) reported
@OldSchoolRS Still waitting jagex to wake up and fix my account it been 3 week since i cant login to my account due of to many login... i put membership and i cant login it legit scam
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Jay
(@Jay37735864) reported
@OldSchoolRS Still waiting for the S pen camera issue to be fixed so I can play again
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Jay
(@Jay37735864) reported
@OldSchoolRS Please fix the issue of not being able to move the camera around on mobile when using the S pen on Samsung devices.
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Heather
(@Heather_Shawnee) reported
@MaiLonKohk @RuneScape I never had an issue before the update. I updated my graphics card Monday morning while the game update was being released. When I started having issues I thought it was the update I did until I saw so many others crashing too.
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xXLadyLucinaXx
(@LucinaLady) reported
@JagexSupport Any updates on the client crashes?? I’m still experiencing these issues and I’m not able to play!
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Alex Hughes
(@AlexHughes1996) reported
@RuneScape My client on both my desktop and laptop keeps crashing randomly few minutes after logging in is there a problem with the client?
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AnnMarie V. Carfagno
(@av_carfagno) reported
@RuneScape @RuneScape I can't even load the login screen.. it keeps freezing/crashing.. I've restarted my computer twice to double check. It's not my issue, it's yours. Been a loyal player since 2006. Please help.
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Wh13
(@Warehoos) reported
@InzomniakTV @OldSchoolRS That's the issue now lol, its not people who want to be there anymore its people who are just doing their job.
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Elizondo 🇺🇸🇲🇽🇪🇸
(@MaiLonKohk) reported
@Heather_Shawnee @RuneScape Check and see if theres updates for your graphics card, probably outdated. Did it used to run good before or always had that problem?
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FurPolitical
(@FurThinking) reported
@Nathana83425611 @JagexSupport they don't change login username/emails for normal users. soo tbh make a new account.
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joe
(@joe84252515) reported
@JagexSupport No but seriously **** you guys for your **** customer service and disregard for 4 years of my time. **** you.
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joe
(@joe84252515) reported
@Yargh23 @Friendlygymgoer @JagexSupport Yeah they honestly don’t give a ****. Sorry. Same thing happened to me. Jagex customer service is nonexistent.
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زيكو
(@Ziiko80) reported
@JagexSupport @JagexTyran haven't been able to log in for almost 10 days now, nothing is working, I tried VPN, I tried changing clients,I tried everything that was suggested in the security of runescape.I heard some people required to change the name (login) to help them with.
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Zwerver
(@lootandloot) reported
@OldSchoolRS Stylus is broken on mobile, Fix it please. Peace homies