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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (25%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Weinheim |
Sign in | |
 Calgary |
Game Crash | |
 Gettysburg |
Sign in | |
 Curitiba |
Online Play | |
| Dallas |
Online Play | |
 Belper |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Kraw
(@KrawThoughts) reported
@JagexSupport I died due to a disconnect at Poosani and @Zozo1232_ told me to tweet you to give me a harm orb, she is a streamer btw.
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Chris Ellis
(@Chrisellis669) reported
@JagexSupport Hi, please can you help with my banned account. I maxed the below account and took a break for just over a year. In this time my friend used the account and from what I gather sold it and had the account banned. login account: xox h31l x0x In game name: G0od f1ght
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Sean
(@OSRS_Sean) reported
@NoblesKendall @JagexSupport Had the same issue lost a 16yr old account cause their support sucks :(
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LORD_TEQ
(@Lord_teq_) reported
@Jxggerr @JagexSupport Support service sucks 🤮🤮.. I got tired of complaining too..thanks to #LORD_TEQ..on or Instagram .. or @lord_teq_ on here .
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Noob King
(@RSTommySan) reported
@JagexSupport @iTryumph I'm having this issue as well on multiple accounts
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Mehmet Ulus
(@MehmetU75919959) reported
@JagexSupport I stopped playing OSRS for over a year now. Came back to play with some friends, but I cant login. On my account it says macroing. Could you please look into it? What exactly is the reason I got banned or what the IP-adress is from the last login. RSN: hi im mehuss
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amanda-faye.x
(@Manda_19) reported
@JagexSupport My account's now been saying too many login attempts for the past 45 minutes. What's happening?
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Lorenzo mark
(@lorenzo5469) reported
@Woodr86Rw86 @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast
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itzSraYg
(@KankrispP) reported
@JagexSupport hello i had got 3 bonds for my account and im still to receive my bonds on my account ive been trying to find a way to find customer service but coulnt not only found questions and articles regarding this
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sabri55@live.se
(@sabri55livese1) reported
@JagexSupport Hey, I have a problem. Recently I have been trying to log into my account (archigon is the character name) and I have been unable too, it is banned and the reason is macroing my account got banned in 12-jan-2021 the reason I think it is a mistake.
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Isabella
(@biy545) reported
@gazzarinie @JagexSupport @OldSchoolRS I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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Eric Tillman
(@EricTil69239359) reported
@JagexSupport I know my log in information. I know the email I use to sign in, and I know my password. My issue is that I can't access the alternate email I use to receive recovery emails. I have tried recovering the email but cannot get it recovered.
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davis
(@davisk326) reported
@adamlee202 @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast
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Maxwell Adamson
(@RealMadCatMax) reported
@Humposaurus1 @Couchphone333 @OldSchoolRS RuneScape was at it best before the GE, made friendships with other accounts and would commonly trade resources on a regular basis, Iron man but it does not fix the issue GE making the game feel less social I want to be able to trade with other players who also isolated from GE
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Jason 🕯
(@grave_liberty) reported
@JagexSupport This isn’t good enough, sending the same links and following the SAME EXACT process over and over isn’t fixing the problem.
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Jason 🕯
(@grave_liberty) reported
@JagexSupport Do I need to beg a content creator to take up my cause? Do I have to get attention from reddit to get real customer service? What do I need to do to have my account unlocked? Please tell me honestly and don't send me the same exact links that I've already been through
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Isabella
(@biy545) reported
@W0RLDLEADER @JagexSupport I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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Jacob Lebrun
(@jakeelebrun) reported
@JagexSupport I get error 15 when I try to create a ticket
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Isabella
(@biy545) reported
@Dustin42749292 @JagexSupport I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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Jacob Lebrun
(@jakeelebrun) reported
@JagexSupport I keep getting error 15 when the app sends an email to verify my email. Keeps saying access denied no matter which browser I use
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Rosa Ivonne Torrente
(@torrente_ivonne) reported
@nurri62556543 @JagexSupport i was facing the same problem but @RecoveryCyber helped me resolve it
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Riki_yo
(@riki_yOMG) reported
@zoepancakes_ Well see I don’t play RuneScape NOR do I fix my problems irl 😎
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Nette🐢
(@December_CJ) reported
@SteveB0115 @JagexSupport Hopefully @JagexSupport can get in contact and see what the problem is. I’ve had mine since 2006.
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Isabella
(@biy545) reported
@W0RLDLEADER @JagexSupport I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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Criot
(@Crioot) reported
@JagexSupport it doesnt work, terrible service.......
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Sammy nez
(@Sammynez1) reported
@Woodr86Rw86 @JagexSupport I strongly recommend @movicyberhelp he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed
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Moe
(@moesif_) reported
@seppo_haa @RsGeezerpunk @OldSchoolRS The problem is that clans never actually pk anymore. All they do is lures/skull tricks and tagging solo players. You never see clan vs clan anymore. All they do is act as a hindrance
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Amanlymansman
(@amanlymansman) reported
@JagexSupport How would I go about submitting evidence against a user who is now attempting to brute force login into my account?
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swornenemy
(@swornenemy3) reported
@JagexSupport For **** sake... I get the same godamn responses everytime... customer service? My *** I know how ******* emailing works. I just never recieved ANYTHING from u guys not in my spambox either
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Isabella
(@biy545) reported
@derusselt @JagexSupport I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account