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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Dren.
(@gcborg) reported
@JakeGikas @OldSchoolRS Pretty sure the fix is scheduled for next week
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lo
(@mnghdswwryuf) reported
@ohAnthonyGordon @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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🏴☠️Captain Newfie 🇨🇦🌊⛵️
(@Captain_Newf) reported
@OsrsNeb @Jagex | @OldSchoolRS SERIOUSLY GUYS???? Yo Oda’a gone I’m out man straight up delete delete delete just shows they don’t give a FLYING F about they’re community nobody gave a F about me when I lost my minecart glitch lol
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fsadvgdsagvbd
(@ahoy674) reported
@JagexSupport I tweeted for support before but I never got a response. To reiterate my issue: I had a F2P UIM (Shenkansen) in OSRS that was falsely banned for macroing. I never botted or used any 3rd party software but my appeal was still denied. How do I get support for this?
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Jonesy
(@Jonesy85486660) reported
JUSTICE FOR ODA!!! UNJUSTIFIED BAN!!!! @OldSchoolRS FIX THIS!!!!
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Bruce
(@Bruce5305019603) reported
@SamNixon52 @JagexSupport Hi I had a similar issue but @estesolution1 on Twitter recovered mine successfully. She is reliable
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KCL-LOLYPOP INHAD
(@KCLLOLYPOPINHAD) reported
@wtfomgbbq123 @JagexSupport Send a message to kelvin_limited on Instagram he's a real cyber expert, he can help you out just like he helped me out when I had same issues yesterday
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Alex Brown
(@NLCKEL) reported
@JagexHelpFrost @JagexSupport it would crash :(
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Yield Curve
(@yieldcurv3) reported
@Jagex @OldSchoolRS FREE @Odablock ! HE IS BEING TARGETED. A LOT OF YOUR COMMUNITY IS NOT HYPER-LEFT AND ATTACKING YOUR BEST CREATORS DUE TO THEIR RELIGIOUS BELIEFS IS UNACCEPTABLE. Oda receives 1000x more hate than he puts out. Fix it!
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Patrick
(@TillykkeRS) reported
@Czar_Zebon @JagexSupport To be fair, the open beta Jagex Accounts does, on paper, solve those exact issues. So you could sign up for that, I know I did. Just wish it came a few months earlier, but oh well.
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Berkay
(@lawine_026) reported
@JagexSupport Hello! I did that, it just doesn't work? I understand my previous account credentials has been changed to my new Jagex Account, but even then it does not login nor can I recover my account. Any ideas?
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Mikudere
(@Mikudere_) reported
Well I'm not working today so I am probably just gonna play RuneScape all day.
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Kalfax
(@RSKalfax) reported
@JagexSupport issue with spring festival world 84, the game crashes if too many ppl in one spot upon teleporting there. the place needs to be instanced temporarily i think.
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Just Jonas
(@JustJJOffical) reported
@RuneScape The login page of Old School, buried since the god wars(EoC), archeology was just a glimpse to the past, but now we have the gateway to enter. Necromancy skill is sending our characters back to the way it once was.
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Anggi shushy
(@anggi_shushy) reported
@ZeppelinPotts @JagexSupport Support services sucks I had similar issue support service weren’t helpful @reid_360 helped. Try them out…
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Alyssa Malone
(@AlyssaMalo36868) reported
@Jaahh777771351 @JagexTrident @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance
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Travis Smith
(@Realtrav50) reported
@JagexSupport Hello, I was a player moderator for about 3 years until a couple weeks ago. I was having phone issues so I deactivated my auth so i wouldn't lose my account. I wasn't able to get a new phone and a new auth right away until now. Can someone please help me get my pmod back?
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Christina Menorah
(@ChristinaM93779) reported
@LuizCCovaSan @JagexSupport Have you try reaching out to #rudyactive_tools on Instagram or message he helped fix mine because I also had the same issue earlier today
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Joe Ingram
(@Jingram1612) reported
@JohnsonMar95005 @JagexSupport how would he attempt to solve an issue like this if he isn't jagex though?
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Dustin Johnson
(@YouthsAnger) reported
@OldSchoolRS So you guys marked my entire ISP as malicious. No one who uses the companies internet service can access RuneScape. Help please
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Jin mo
(@Antonio2895680) reported
@ciociotkaa @JagexSupport Hi there bro Am sorry to break it out to you support is out of service my friend @rezatech1 has been the one helping others on Instagram reach out to him regarding your issue man
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柚子が採れました
(@liplicker66) reported
@lawine_026 @JagexSupport I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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Jill ann santos
(@kellijan) reported
@ialways19780047 @JagexSupport Here's a tip mate Instead of wasting so much time with support and get disappointed in the end I'd advise you contact @HANKFIXX on Instagram to help you out with any issue you've got
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Max Zielinski
(@Mackzstarr1) reported
@JagexSupport Whats the time scale for a response? just so I know, I am waiting to get my issue resolved so I can get back to playing
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Evan Vande Velde
(@wtfomgbbq123) reported
@RuneScape You know what would be really nice. is if youre new jagex account system didnt eat my account then not let me login with the account i created
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trash
(@bentsmore) reported
@JagexSupport Customer service unavailable indefinitely
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Alyssa Malone
(@AlyssaMalo36868) reported
@Adrian_War57 @NatalynnOwO @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance
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XERO_vBlade
(@XERO_vBlade99) reported
@JagexSupport why can i not login to my account apprently i have been involved in serious rule breaking when i havent i had a person from my stream give me a nox bow for free and now i cannot login to my account rsname: iFisherxo
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Edison
(@edison_ao) reported
@ebrokant @OldSchoolRS what issue?
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Travis
(@Realtrav50) reported
@JagexSupport I was a player moderator for about 3 years until a couple weeks ago. I was having phone issues so I deactivated my auth so i wouldn't lose my account. I wasn't able to get a new phone and a new auth right away until now. Can someone please help me get my pmod back? Rsn trav50