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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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لا تيأس أبدا
(@Harry_skater11) reported
@Daffo_io @JagexSupport Why not try #darknetfix on Instagram they can fix issues like that
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𝕞 𝕚 𝕥 𝕔 𝕙
(@foul_bal) reported
@BCM_BigFred @RSLukeRS @JagexAsh The training agility isn't the real problem, it's the lack of proper gameplay effect. A pet might be an alright idea. RS3 has a transmog-esque system, and it really doesn't help. It also takes away from a big part of Runescape's pull for new players. 1/2
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Gerald Hall
(@DlongMusk) reported
@SuperstitionRS @OldSchoolRS I’m not saying I can’t beat the bots lol…Clearly they are a program, and 1 tick weapon swapping is easily done. The fact is that it hasn’t been fixed and it is a known issue.
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PunkassOfficial
(@imbryo) reported
@JagexSupport You guys banned me for no reason, paid for membership and got banned 3 days later with no explanation. Terrible customer service, and a waste of money. Fix this
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Drake Softpaw
(@Drake_Softpaw) reported
@JagexSupport I've looked there and there isn't any direct help with collection log issues, as shown in the picture in the original tweet, I've got the tome and pages at the start of the account but it never went into the collection log, is there a way to fix this?
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angryclaws
(@angryclaws3) reported
@JagexSupport I have a problem with my account, I lost access yesterday afternoon and I have sent many recoveries and they deny them immediately, please could you help me I don't want to lose my account :C
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Matt
(@mattsart7) reported
@OldSchoolRS I’m not a pvper but did you guys fix the entangle mechanic where people could just instantly run around right after being entangled?
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shizz
(@MuzzledRepublic) reported
@JagexSupport Hi, I would like to start playing again on an old account MuzzPP. I was able to login last night (with authenticator) and pay for membership. Email is no longer active though - and it seems my email change request locked my account.
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StepBruv
(@StepBruv) reported
@SoupRS @OldSchoolRS why this is a problem is because once you use authenticator once on the jagex launcher you dont need it again. if someone has access to your pc at all with this being a thing, they can change your name, request a password/email change, link accounts to it like steam
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Mod Light
(@JagexLight) reported
@Chr1sg918 @OldSchoolRS This is recognised as a known issue and is something the devs are working on fixing. I remember putting a small update about this issue in this week's game update post :) I don't have a date yet on when it's fixed but it's known by the team <3
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Ken Van bael
(@dfsqeazea) reported
@JagexSupport hey i recently bought a new phone a unihertz Titan pocket resolution 716*720 . When i try to play mobile i onley get half of the screen is there anyway i/you guys can fix it?
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Chronoire
(@TetrisChemist) reported
@Lisaa_RS @RuneScape Maybe one day jagex will fix the fact that the classic capes slice through the chest of the woman character model
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Mod Ash
(@JagexAsh) reported
@cg2349 ... and presumably because you were deemed to have broken the rules on it, in addition to that reason :P If you need help with your account in the meantime, try the Support team instead - they're JagexSupport on this platform. I'd not be able to offer a more lenient outcome.
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Isaac
(@zo_omie) reported
@SuperstitionRS @LessThanDaniyal @OldSchoolRS The only problem with that is the countdown is not then visible. The amount of abuse I’ve received is staggering. High ranking players saying kys, etc.
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Mod Spyro
(@JagexSpyro) reported
@JayDiiVii @JagexSupport Are you okay to DM me so I can investigate this issue further?
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Kenny
(@Kenny94447942) reported
@OldSchoolRS @JagexTyran ******* dogshit game, entangle weak asf like you ******* mods are weak to fix it
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BadgerCore/FreakishMagikarps
(@BadgerCore753) reported
@RedStirk Runescape playerbase is worse probs. They legit had a pvp centered cartel making millions of dollars in there, making an aspect of the game unplayable because they would ddos their opponents and manipulate people into wasting money. They threatened hit men on people exposing em
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Trustinsurance
(@ZELLHACK1) reported
@JdRapptorn @JagexSupport Sorry for intruding your post,in need of a hack service , kindly send me a private message for rectification thank you .
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casey swartz
(@WuTangClanLP) reported
@ChrisJGoodin Always got in trouble for doing my homework in class and not paying attention… just wanted to go home and play RuneScape till bedtime lmao
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Masher
(@MashOsrs) reported
@killer890202 @JagexSupport @Steam it's dumb. you have to figure out what account is linked, sign in through the website, go all the way to the steam management, and unlink from there...to link new acc.
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Nahuel
(@Nahu1226) reported
@JagexSupport Please, we need to start fixing the "Too many attempts" log in issue. It's getting out of hand. Every day now. The system needs a good update or a change because it's getting the point that a lot of people, including myself are struggling to log in..
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Beer_Bxngs
(@BeerBxngs) reported
@OldSchoolRS Terrible idea, you are splitting up the players among 3 different brackets now... fix the bots, not the game modes...
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Mod Ash
(@JagexAsh) reported
@UfruRS You'd be able to continue logging via it despite that, as far as I know, but if you've run into trouble, try the Support team - they're JagexSupport on this platform.
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cg234
(@cg2349) reported
@JagexSupport @JagexHelpFrost @JagexSupport I'm on the runescape forums and what I've read from Forum Moderators is that we can appeal once a year (if we get denied for apologizing). Can't seem to find anything indicating my problem on your website. Really hope we can appeal once a year.
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The Science
(@jszpicki) reported
@Real_Life_Dad lol My oldest got me playing RuneScape (OldSchool). And now I have to get to level 99 in everything... (Because my brain is broken and I have to finish everything I start) And he's laughing his a$$ off at me because of it.
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Nikki
(@I_Nikki_) reported
@OldSchoolRS Will the chat rework also fix the chat box bugging?
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THK Zamorak
(@THKZamorak) reported
@OldSchoolRS Have you fixed the credentials resetting issue on mobile yet? Since the Runelite-alike update, it broke for several users and it was annoying enough to drop the game
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Daffo
(@Daffo_io) reported
@JagexSupport Trying to validate an email on an account I play on everytime I get an email to verify it. You're website keeps saying code is no longer valid. I can't login on the website as well because of this
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Z_War_Time
(@Z_War_Time) reported
Unban my account! I didn’t do anything wrong this was a fault in your customer service system! @JagexSupport @JagexTrident @JagexJerv
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we the people!
(@wirlhood) reported
@bigguychimi @JagexSupport Sorry about that I don’t know if supprt couldn’t reply me if I had the same issue or not but I got help from @neathackzz on Twitter he helped me out too