RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/02/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Matchmaking (25%)

    Matchmaking (25%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesReading Sign in
United StatesPittsfield Sign in
South AfricaJohannesburg Matchmaking
United KingdomManchester Sign in
AustraliaMelbourne Sign in
CanadaGaspé Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • max_owner MaxCapeOwner (@max_owner) reported

    @RuneScape I am on my 3rd ******* attempt at doing the Nadir saga because your ******* game keeps crashing on me. It crashes all the time for some reason. You all need to fix your ****.

  • Erik_XI Erik DJP (@Erik_XI) reported

    @OldSchoolRS So I can't login on mobile, keeps giving me an error code saying the site isn't working or was moved after putting in my login info, Authenticator

  • hvcprod Hvcprod (@hvcprod) reported

    @Krillln1 @JagexSupport yes this has been a huge issue for a long time please investigate not only does it take away the vaule of the loot but takes the fun out of the game these people are intentionally harassing irons and low lvls

  • Strated1111 Barrett (@Strated1111) reported

    @JagexSupport Hi. The problem is that I cannot connect to the website, any OSRS website for that matter. Thanks!

  • whitelight1997 samantha richards (@whitelight1997) reported

    @JagexSupport Hi Dorothy my account recovery was successful but if you had read my most recent tweet i was to discover my account has been hijacked and banned, I'll wait patiently for a response as it takes you up to 14 days to respond but to that I am absoloutely broken because of this 😓

  • modashismydad 🌞Summer of VERF IS A RACIST🏝️ (@modashismydad) reported

    @OldSchoolRS fix the servers

  • EricFox66686027 Eric Fox (@EricFox66686027) reported

    @RuneScape Or make it so people who redeem say 50 bonds get the tax removed? That would lead to more money for the company while still fixing the gp problem.

  • modashismydad 🌞Summer of VERF IS A RACIST🏝️ (@modashismydad) reported

    @OldSchoolRS @SoupRS fix the servers

  • GucciOSRS 💧G (@GucciOSRS) reported

    @Staqzx @SirLabrop @OldSchoolRS its mostly insulting eachother tbh i zba reading that, you take time off work to enjoy things you like. doing content on release is what i enjoy most in the game, I work frome home theres not much else to take time off for, so I do it for this. Judging me for that is a u problem.

  • raisa60691 raisa6069 (@raisa60691) reported

    @Cory54319092 @JagexSupport Message #mitnichdarkfix on instagram or Telegram for account problem 🔵 Bitcoin recovery 🔵All iphone icloud unlock 🔵Facebook recovery 🔵Twitter recovery 🔵Snapchat recovery 🔵Icloud bypass 🔵TikTok recovery 🔵Gmail recovery 🔵Instagram recovery 🔵WeChat login 🔵Whatsapp hack

  • sam_ivory Sam Ivory (@sam_ivory) reported

    @JagexSupport I have an old account that is saying suspected stolen when I log in. I have access to the login email and the recovery email - how can I look at getting the account back?

  • ChelseyLBoston Chelsey L. Boston (@ChelseyLBoston) reported

    @JagexSupport I keep disabling authenticator on my account but it still keeps getting enabled when I log out after each session. Your support website doesn't offer ANY avenue for help for this issue. What gives?

  • 350z4dayz 350z4dayz (@350z4dayz) reported

    @IdentifyRs @OldSchoolRS Lmao weren’t like the majority of this years updates prioritized to pvp. Lmao ready to have pvp removed all together and solve the wilderness and pvp update problems

  • BelowAvgOsrs ClapinPawgs (@BelowAvgOsrs) reported

    Hmmm play RuneScape or fix my sleep schedule

  • Konis_TV Konis (KonisTV) (@Konis_TV) reported

    @JagexSupport #runescape Is there a current ETA on Support tickets? I'm trying to come back and try Runescape again for the first time in quite a number of years. I can login to my account but it states it was banned for botting last year. (I believe my account was hijacked).

  • GucciOSRS 💧G (@GucciOSRS) reported

    @Staqzx @SirLabrop @OldSchoolRS Updates here are 8pm + time to fix problems. noramlly as im staring work on thursday is when severs kick in if its a **** release, taking 2/20 days off a year to kick it with my mates well worth it rather than pottin like 2 hours then 6 after metas leaked.

  • BoldGogla Gogla (@BoldGogla) reported

    @OldSchoolRS @SoupRS yo soup **** off and fix the servers ty

  • TheABYSSALuowap The ABYSSAL uowap (@TheABYSSALuowap) reported

    @RuneScape The launcher that launches the pre-existing launcher, in which causes more problems than just using the pre-existing launcher; like world-hopping only to end up at the login screen…? “Go behind the scenes to see how Jagex wastes resources.”

  • PinoE91 Nathenial (@PinoE91) reported

    @RuneScape i have done everything under the sun to reload the website/client.. why am i still getting 728 error.. my firewall is literally disabled entirely. mobile doesnt even load and this is not the first time it has happened.. first time i quit for 2 years.. what is going on?

  • thehvkx hvkx (@thehvkx) reported

    @JagexSupport I have a dumb question, I was training hunter and got defence xp on my pure from one of the chinchompas. Its totally my fault i had a small lag and clicked on chin instead of the box trap. Im only asking if i could get that 1xp removed please… 😭😭

  • LouisSawaf Lou (@LouisSawaf) reported

    @JagexSupport Thanks for your reply, this is not the same issue that I am referring too. It's regarding the billings page message. Regarding charge backs

  • DerekMK The MK stands for RAIDS TIME (@DerekMK) reported

    @campuscodi Old School RuneScape has a whole problem with "account services" where person A pays person B real money or in-game currency to use person A's password to log in as them and do things on their account. It's wild.

  • Adrianeiide Adrian Eide (@Adrianeiide) reported

    @JagexSupport Why? It says you cant fix the items??

  • Poogieboy Poogieboy 😎 (Read Jagaaaaan!!) (@Poogieboy) reported

    And ofc Dial up Internet so runescape would crash if someone phoned 😭

  • JoshMulles Josh Mulles (@JoshMulles) reported

    @Cory54319092 @JagexSupport Hello I was having similar problems with my account but it was fixed by #RENEDTOOLS on lNST-GRAM

  • Account20225 Account2022 (@Account20225) reported

    @JagexSupport @Jagex @RuneScape Hello, the process of assisting paying members, with account issues..is horrendous. Making a Twitter, because no on site inquiry solutions help to resolve. Recover acc without password&email, only for it to ask for email. Why no reset to email.

  • chapinin ninjamurai (@chapinin) reported

    @JagexSupport too many login attempts when i try to login from my laptop, but its fine on mobile. I want to play on a big screen, help.

  • PK_Blane Peace Keeper (@PK_Blane) reported

    @JagexSupport @Proxii @JagexQuill If these bot replies are a result of your poor business practices so be it but you took my time and money so I have no problem wasting 5 minutes of my day. I'm all about peace but when it's been over a month and the replies -

  • papador132 דור דהן (@papador132) reported

    @JagexSupport @JagexSupport hi again, i have tried and provided all the information i got and the only missing information i dont have is my 9 yo credit card, i do have access to my registerd email but since its a forign email the authenticator disabling is not working

  • graindeath Zacy (@graindeath) reported

    @JagexSupport I have been having issues with the android version of the mobile app that I am not seeing documented anywhere else. Any ideas who to talk to about it?