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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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hxzz
(@sadboyhxzz) reported
@JagexSupport fix your ****** customer support
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Harley
(@CWBMagic) reported
@RuneScape Google Auth is not working anymore, please fix this ;/
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Jonboy
(@BoredJournalist) reported
@AmenityRS @OldSchoolRS "the evil PVMers might start clawing me back because I can't trick them into skulling anymore. This is soooo unfair!!11!" *starts DDoS attack*
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kingkosec
(@kingkosec1) reported
@NicoBourjolly10 @JagexSupport My account was hacked a few days ago, and every step I made to get it back did not work. As I worked hard for those accounts. I heard about @unihacksupport services and decided to try their services and I got them to resolve my account issue their help. They can help you too
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Lisa Jacobs
(@LisaJac54370093) reported
@JagexSupport I'm not able to link my OSRS game center account to a normal one like described on the website because the 'view inbox' button in the game is unclickable. How can I fix this?
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Chris♎
(@wize1022) reported
@JagexSupport That's the thing the website won't let me appeal. That's why im reaching out here, because, i did nothing wrong i don't play classic runescape oldschool what ever you want to call it. I feel cheated out of play time and banned in error.
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Joseph Cohen
(@JosephC86111073) reported
@JagexSupport @Traincoreaf666 Im in same problem, and just cause an appeal got denied one year back doesn't mean we changed our behave, or thinking more grown now. Imagine playing a MMORG game, and being muted, and can't communicate with anyone. It is just limit the game..
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Jay 🤫
(@Bearscapes) reported
Could a jmod send me a dm? I’m having an account issue and I need to speak to someone about it. @JagexSupport
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No god
(@Johnbr65194873) reported
@JagexSupport I still cant get into my account. My account is named musicfann723 and I've forgotten the password and when I try to login on mobile and retrieve a new password it tells me my account doesnt exist. Please help me. Thanks.
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Overdose Hit
(@Overdose_Hit) reported
@JagexSupport I have a problem with not receiving keys from an offer through peanut labs, it has been several days since ive received a reply from them, is there any ways you can reconcile this?
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Harry Powell
(@bjj_harrypowell) reported
@JagexSupport I get no messages about the account being locked, when i attempt to login i get authenticated and asked for authenticator. I have not had a chance to change my email - i have said this multiple times. Can i speak with someone either via email or DM that will be able to help?
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Chris♎
(@wize1022) reported
@JagexSupport my account received a 2 day ban for macro use in runescape classic. This was in error as i don't play runescape classic but the current version of runescape the last thing i was doing was divination training please contact me asap as i got membership two days ago.
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ROTSEN RJ VICTORIO
(@RotsenVictorio) reported
@MikeArmstrong93 @OldSchoolRS Contact @hsbbits for your locked account I had same issues some weeks ago dm immediately to rectify your account his an expert.
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kingkosec
(@kingkosec1) reported
@strakiz09 @JagexSupport Exactly what i went through, I couldn’t access my account even after reaching their support service and never got a respond until a friend referred me to @unihacksupport so I reached them and they succeeded reinstating my account, they can help.
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berieasy86
(@berieasy86) reported
@strakiz09 @JagexSupport They hardly respond to complaints like these because they have less staffs due to the network issues so save your self the stress and contact @CalceCode he can help you with your account.
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加藤さとし
(@tanbonokusa) reported
@EmbraceTheDark4 @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about but @AstroCyber4 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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BBWG
(@Help_Me_Jagex1) reported
@JagexSupport PLEASE HELP. As a loving consumer and player of 13 years. I need to appeal a wrongfully placed ban (macroing) to my acc. I have played Runescape daily for years and am well aware that any sort of macro use could cause trouble. Can I please get some assistance.
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Wintaj
(@WintajOSRS) reported
@JagexSupport @JagexSupport I was locked out of my account once again, I can't find the option to open a ticket on the website for this specific issue. Can you please help? I am not sure what's causing this issue and it is worrying. Thanks
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Mai
(@Maikillerkinkel) reported
@JagexSupport The solution wasn't in there. But unlinking and relinking did fix the issue.
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Raaghu 🇮🇳
(@RaghavendraEC) reported
@JagexSupport Hi team, I was high alchemy magic in f2p and my account is not able to login back. Is it some app osrs bug ? Please check rsn username: manjunath444.
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Daniel Ray
(@EmbraceTheDark4) reported
@JagexSupport My account was recently unbanned. I cannot access it as it is locked due to suspicious activity. I also cannot recover it as it is a Facebook login and I do not have a linked email. Please help, I am missing out on the whole event.
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Joseph Cohen
(@JosephC86111073) reported
@Traincoreaf666 @JagexSupport I agree! Same problem here..
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Spartawow
(@Spartawow1) reported
@HCIMHASDOGS @RuneScape Also freaked out when i saw that. Might be recently added to fix nilas dry streaks?
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Clementines
(@Clementinemine) reported
@JagexSupport Hello it doesn't let me submit a tech ticket or allow me to contact someone. Only has ideas for help but they don't work. I have tried all the suggestions.Can I have some help please there isn't even an email to contact technical support. Can't login to my own account ,unfair.
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.
(@0bviouslyG0D) reported
@JagexHelpFrost @JagexSupport I see.. I never got a response across my two emails and as a fact my account was hijacked? It’s upsetting that there’s nothing more I can do? I can attempt to pull login locations or such. Do you have a recommendation?
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OSRS Big J
(@OsrsBigJ) reported
@SmurfflyS @JagexSupport @jagexsupport how about you guys take the time and fix a wrong that you have done by banning this account for no reason.. so whichever mod made this ban maybe you should check if there able to make these decisions on there own. obviously not. you need to re evaluate yourself.
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WIK I
(@RsnWik_i) reported
@Cute_Kitty92 @RuneScape Poog so fixing issue for crashing and freeze right ?
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Jonathan Campbell
(@JonC2017) reported
@JagexSupport LMS is nuked by a new bot script. When are we going to address this issue? I’m a player ranked 12k+ and still find it impossible to beat them all.
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Beetle Taxes
(@BeetleTaxes) reported
@JagexSupport Hey, on RS3 I haven't been able to log into my account all day. It gives me the error saying that "Your account has not logged out from it's last session.." I tried both PC and Mobile after using the session tool on the website to end the session and it didn't work.
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BBWG
(@Help_Me_Jagex1) reported
@JagexSupport PLEASE HELP. As a loving consumer and player of 13 years. I need to appeal a wrongfully placed ban (macroing) to my acc. I have played Runescape daily for years as a consumer and am well aware that any sort of macro use could cause trouble. Can I please be assisted.