RuneScape down? Current status, problems and outages
Some problems detected
Users are reporting problems related to: sign in, online play and game crash.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 3: Problems at RuneScape
RuneScape is having issues since 09:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (69%)
- Online Play (13%)
- Game Crash (13%)
- Glitches (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 6 days ago |
|
San Francisco
|
Sign in | 15 days ago |
 Manchester
|
Sign in | 15 days ago |
|
Urbandale
|
Sign in | 20 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Kageinuyasha (@AlanWeatherfor5) reported@JagexSupport I wish I knew what was going on the account for kageinuyasha on runscape has been compromised my authenticator had been lost for a bit and some tried to make a charge on the account. It was denied because I did not try to buy anything and now i can't login
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Daniel Fredrickson (@DanielF54693841) reported from Salt Lake City, Utah@Agerroy1 @JagexSupport Message him on Instagram (brave_hack10) if your account is Banned Disabled Or any issues regarding to your account will surely be resolved.
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The Circleship Way (@vauy_dj) reported@NiekLier @JagexSupport Dm @hanctonny now to fix your account immediately
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Justin Martinez (@JustinM95732580) reported@JagexSupport I am still having trouble logging in to an account i created over 17 years ago. I remember the town the state and the address i created it in. i remember at least 1 friend on my friends list. i had no billings on it.
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Jhon kemp P. layno (@JhonkempPlayno) reported@STxStargazer @OldSchoolRS I suggest you contact @hanctonny now to fix your account
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Moe (@CryptoMoeB) reported@JagexSupport tried logging in again after a year break on one of the accounts i started a while back. "Too many login attempts" on my first try... osrs btw
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Drixxxy𓃵 (@Drezydizzy) reported@iAndysenpaiTTV @JagexSupport If you haven't gotten the this issue resolved you should kindly go to Instagram and search @CEE.RECOVERY he helped me unban mine some weeks back he is 100% reliable
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Norman Jones (@NoahWalker95) reported@JagexSupport You say account hacking is the players responsibility but just because you don't want to deal with a problem doesn't make it alright. There isn't even an easy way to report most problems at all. Disappointing to see how little you value your players time and effort.
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Quasemoto (@LordeQuase) reported@JagexSupport I've been having issues with my authenticator for a few days now, and it still hasn't been solved. Now i logged into my account to see all my money gone..
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Austin paugh (@Austinpaugh4) reported@JagexSupport I just want my account back it’s been three days there has to be a email I can just email to fix this because this isint working
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Aterivus, The Caped Baldy (@AterivusRS) reportedEmail: Hey that steam game you wishlisted 3 months ago is 50% off until May 22nd! Me: Wow what a deal, I'll get it straight away and then login to runescape for 4 hours What's one more for the backlog
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The Circleship Way (@vauy_dj) reported@Boopedspear @JagexSupport Try @hanctonny now to fix your account immediately
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Andre (@drejaques) reported@JagexSupport My account was hijacked and got banned for macroing, I tried to login yesterday and I didn't play RS on that acc in years/months, It says it's still a member which is impossible, because I didn't pay for it, can you help?
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luiz gustavo (@luizgus70427906) reported@JagexSupport My account was stolen twice, the second time it had an authenticator, I urgently need to resolve my account's security issues. I await an answer. The support available on the game's website is useless and ridiculous.
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Vaps (@CrazyVaps) reported@BanKsEsports @OldSchoolRS It’s been a war with the community and jagex for years now. They either have no clue how to fix it or just give 0 ***** about fixing it. 🦀 $11
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Chrissyhaircare (@Chrissyhaircare) reported@NiekLier @JagexSupport I also encountered similar issues support service were just useles @AgentFemiTv helped
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Dan (@DanLoughrin) reported@JagexSupport I went to login this morning and it wouldn’t allow me to login. My account was hacked this morning ~9am est from Asia. I have a username login for that account. I submitted a recovery request. Is there anything thing else I can do? Could it be locked?
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Lance Powers (@codeinebeverage) reported@JagexSupport I dont use a vpn at all is there a way to contact support it gives me the same error message on all clients is there an email i can contact to get in touch with support on this
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The Circleship Way (@vauy_dj) reported@drejaques @JagexSupport Try @hanctonny now to fix your account immediately
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Mod Ash (@JagexAsh) reported@DylanGriest Depends what you want to contact them about. The Support team's JagexSupport on this platform; they may be best placed to direct you, if you tell them what the issue is.
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Moe (@CryptoMoeB) reported@JagexSupport i am unable to login from runelite or the vanilla osrs client. It says too many login attempts since yesterday. I can only sign in through the jagex launcher.
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Olkkunen (@olkkunen) reported@JagexSupport Honestly, the only problem is that the account is locked. Original billing information is in an email I don't have access to after graduation so can't provide that. I know the login details and have access to my Authenticator so any real tips on how to get it unlocked/recovered?
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ItsDirkje (@KatyLipaNL) reported@JagexSupport Hello! I wanted to report a very annoying glitch I found. During the Wanted! quest roofs wont remove from buildings when entering them. #runescape
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Matt Peters (@mattpeters_9) reported@JagexSupport @OldSchoolRS now I have a serious issue with my rs account (from previous tweet) let me log in my OSRS original account all my stats are wrong and still name has change very annoyed :( help?!
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Jhon kemp P. layno (@JhonkempPlayno) reported@MarinoDicent @JagexSupport I suggest you try @TimmHan to fix your account immediately
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Ja_feel_me (@901_top_shotta) reported@OldSchoolRS @JagexEd Speed quest cape focus when the rev caves have broken mechanics and a stupid double door. Nice Gagex.
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Fredriksson Akidna (@akidna11) reported@dnumba1 @JagexSupport I suggest you contact @TimmHan now to fix your account
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Lance Powers (@codeinebeverage) reported@JagexSupport It still gives me error messages on every client my pc isnt capable of carrying steam that seems to be the only thing i can log in to it with i tried it at my neighbors on his pc but that’s inconvenient for me i cant just go to his house and use his pc whenever i want to play rs
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Mod Ash (@JagexAsh) reported@mango_vrc The in-game Report option should be able to take a report for an offensive name even if they don't talk, but if you're having trouble there, the Support team's JagexSupport on this platform.
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johncarl (@Hypeofficial2) reported@Austinpaugh4 @JagexSupport Dremtools on IG, fix mine