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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Devarient
(@tacotrader1) reported
@marcel039 @pulte That's because youre a jobless beg who's willing to use real issues people face in order to get some extra money, wasn't runescape the best way to make money in your country a couple years ago? No ******* shame
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dap
(@sa88888555) reported
@PksOsrs @JagexSupport Robfixx on Instagram can help you fix this , the perm ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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dap
(@sa88888555) reported
@JohnBroberg2 @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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ar
(@suad24184771) reported
@JackPrivate10 @JagexSupport @Ganqstah0 Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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sil
(@wagdeeee50971) reported
@StussyF6 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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dap
(@sa88888555) reported
@Ganqstah0 @JagexSupport @hahacoconut Robfixx on Instagram can help you fix this , the perm ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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⚡️ mf roxy ⚡️
(@AguinagaRoxy) reported
@JagexSupport can y’all respond to my problem… I been @ ing you guys so much -.-
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Bruce robert
(@KatvonD5) reported
@Trevorissick @JagexSupport Prefer you explore the service of CODY_CYBER on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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sil
(@wagdeeee50971) reported
@Ninja_Pikachu10 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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ar
(@suad24184771) reported
@JoshuaJ13986570 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #robfixx on instagram which he helped to resolve my account issue. You should probably check him out
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Enej
(@enej_1) reported
@traphouse_annie I still have mine from when I first bought the game I originally bought mine because I used to play RuneScape and anyone who played that game has major trust issues
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peduli
(@pedxli) reported
@I_am_Turbby @JagexSupport @OldSchoolRS There’s this genius who can help write to #levinfix on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Dave Lotshift
(@SuaveDave3) reported
@AlexJamesMorgan @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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AgentAss
(@OmbudRov) reported
@JagexHelpFrost @JagexSupport I did it through google play and the email was a payment issues ticket
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BrentS
(@BrentS13549328) reported
@JagexSupport And as I said, the most assistance I have received with this has been a seemingly copy and pasted response about appealing bans, which is not what my issue is. Thank you in advance for your time.
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Digital
(@dmgital) reported
@bignose83705491 @JagexSupport There’s this genius who can help write to #levinfix on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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AgentAss
(@OmbudRov) reported
@JagexSupport no, i sent an email asking about my membership issue, I just want a rough eta of when I'll get a reply on the email
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Sir Labrop
(@SirLabrop) reported
@amandaaalame @OldSchoolRS That's just part of the game... you can't law enforce people grouping up to lock down zones... maybe you could ban the "service" but there are tons of services so shouldnt expect that..?
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Clyphia
(@clyphia) reported
@JagexSupport #OSRS hey uhhh, my account vanished from existence, I am absolutely sure I know all the login info and even my membership bill says the account doesn't exist???
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dap
(@sa88888555) reported
@JoshuaJ13986570 @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Ninja Pikachu
(@Ninja_Pikachu10) reported
@JagexSupport I need enter contact with someone of the suport, i have a specific problem in the game! Please! I need help!
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andrew haywood
(@andyh993) reported
@JagexSupport hi my account was hijacked weeks ago managed to recover the registered email and osrs account but upon login the account has been permanently banned for macro major when logging into account settings the hijackers have already tried to appeal! Please help
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Dusky
(@DuskyRs) reported
@JagexSupport when are you guys gonna fix the client issues? my game has been crashing nonstop for months now and I've tried everything on the support page to try and fix it. very inconvenient as I cannot do any streaking bosses bc of this issue.
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Dave Lotshift
(@SuaveDave3) reported
@rahimske @JagexSupport I encountered a similar issue and i was referred to ALPHA_TECHIE on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.
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dap
(@sa88888555) reported
@BrentS13549328 @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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BrentS
(@BrentS13549328) reported
@JagexSupport Hey Mod Yeab! So I have been having an issue with either a VPN or one of the extensions on RuneLite triggering bans on my accounts. I well understand the appeal process and that a denied appeal is permanent, which is the only reply I have received. I am trying to figure out...
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Troy haynes
(@livesecure1) reported
@I_am_Turbby @JagexSupport @OldSchoolRS Go inbox POULCYBER on Instagram My account also got banned and support service aren’t doing anything about it, and I was recommended to him and he successfully unbanned my account
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Pizanater 🏗️🎮🌐
(@Pizanater101) reported
@SpikeReacts_ I know the model of P2E is broken. I would say, however, that many games... Runescape is my main example here had a P2E model when the 'black market' was very active in gold trading, account, items... etc. Bot farms still exist to this day that farm gold & items to sell.
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dap
(@sa88888555) reported
@Shweem38 @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Brandon
(@Brandon32126319) reported
@JagexSupport It was banned for real world trading, when I haven’t played the game for 3 years prior to the ban, which means somebody hacked my account sold my items. Sure it would be easy to look into this, been having trouble finding help!