RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (63%)
• Online Play (13%)
• Glitches (13%)
• Game Crash (13%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	2 months ago
Drammen	Sign in	2 months ago
Avondale	Sign in	2 months ago
Sussex	Online Play	2 months ago
Cuijk	Sign in	2 months ago
New York City	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raven (@TrickyMoons) reported 57 seconds ago

  @JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.

• 
  runman (@vicklernesser) reported 4 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.

• 
  Grove St (@Grove_St1) reported 4 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If you live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  ・ (@AGPAfterhours) reported 6 minutes ago

  @JagexSupport fix your dogshit site ******* the audacity to increase pricing meanwhile even the support website doesn't work properly is insane

• 
  DubzOpp (@DubzOpp) reported 7 minutes ago

  @JagexSupport is there anything you can do to look into the item? Your automated email response is just not well received, I believe this is a glitch in your game.

• 
  monsoon (@MonsoonedAF) reported 8 minutes ago

  @LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol

• 
  Embrees (@EmbreesBurner) reported 8 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Mike Oxlong (@MikeOxlong1973) reported 10 minutes ago

  @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

• 
  Jason Mathis (@IronCore18G) reported 10 minutes ago

  @nbarsheshet @OldSchoolRS about 1% of players are doing 540s and most people who got up to that point have countless deaths getting to that point. 540 solos are not the problem.

• 
  RooK (@RooK_OSRS) reported 12 minutes ago

  @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

• 
  Sugar Beard (@SirSugarBeard) reported 18 minutes ago

  @JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?

• 
  Joe (@_StoicJoe_) reported 19 minutes ago

  @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

• 
  StoneyPotatoes (@stoneypotatoes_) reported 22 minutes ago

  Anyone else having issue with their OSRS membership? An hour ago it was fine. I just went to log back in and it says I don’t have a membership, but if I go to ‘subscribe’ it says I do have one. Anyone else? @JagexSupport #runescape #runescapeissue #jagex

• 
  LuizSandmann (@LSandmann) reported 27 minutes ago

  @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.

• 
  Callie Grace (@callieforniiaa_) reported 32 minutes ago

  @OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error

• 
  Will (@Forget_Sleep) reported 33 minutes ago

  @reysokas @youtooz @OldSchoolRS Mine came broken today

• 
  Louisianimal (@The318Louisiana) reported 33 minutes ago

  @OldSchoolRS explain why bums get awarded ENH at 200kc or less but people that actually grind the game get ****** and end up 2x or 3x dry. Needs to get investigated because it’s ******* ridiculous. Fix your dog **** game before it isn’t a game anymore

• 
  JB 22 (@JBellingham22) reported 34 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  Quentin Phelps (@Qballa69420) reported 38 minutes ago

  @JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!

• 
  Shane Hummus (@ShaneHummus) reported 41 minutes ago

  1. THE EARLY STRUGGLES: Started in 2017 just to watch videos. Made content attempts at the library using bootleg Sony Vegas. Made multiple channels over the years - Runescape gaming, pharmacy advice, study tips, life hacks. The problem: I'd upload a few videos, then quit when they didn't immediately take off.

• 
  Deport Them All (@TheKragmeister) reported 42 minutes ago

  @BatCanary13 @Moustafo420 @OldSchoolRS Wilderness expansion not delivered, still. Buggy *** servers and events constantly DDoS'd. Child groomer/**** celebration events. Bots out the *** with no consequences. AHKers out the *** with no consequences. Constantly recycled material from RS3. This game is going down. :)

• 
  Smitty (@smith1792) reported 42 minutes ago

  @Ander_Mander @OldSchoolRS I think it's fine, just how easy oath is to obtain is my issue. I think inq Def should be boosted so all 3 sets stand along side ea other depending on content. Creates the desirable grind to have all 3. But the content to obtain all 3 should have similar difficulty.

• 
  jim smith (@mcart49014) reported 49 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  notimportant (@DutchConserv) reported 51 minutes ago

  @OldSchoolRS I play on the Jagex Launcher runelite or the official client and it keeps saying play via the Jagex Launcher to log in again, too many login attempts

• 
  chris (@dondon7171717) reported 51 minutes ago

  @abdulla77783475 @OldSchoolRS a bug is an issue with the game that wasn't intended, being able to ruby bolt it was never intended. the contract is essentially telling you this one is to test your ability with melee, red x also a bug that should've been fixed ages ago but 500 baba without it is just a rng wipe

• 
  John (@John_e_zoidburg) reported 52 minutes ago

  @OldSchoolRS Still having these issues on the east coast servers. It’s Friday night, noticed it last night trying to boss. Didn’t think nothing about it but looking today and was in the 300 ms on w482

• 
  VVBald (@VVBald) reported 53 minutes ago

  @OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?

• 
  ArtisanBubblegum (World Famous) (@ArtisanBG) reported 53 minutes ago

  @kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.

• 
  Luna🐾🐶 (@LunaEtAstrum) reported 55 minutes ago

  @OldSchoolRS will this fix the latency on the pride event launch this year

• 
  AnyScapers? (@anyscapers) reported 58 minutes ago

  @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!