RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 11/23/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (82%)

    Sign in (82%)

  2. Matchmaking (9%)

    Matchmaking (9%)

  3. Online Play (9%)

    Online Play (9%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesReading Sign in
United StatesPittsfield Sign in
South AfricaJohannesburg Matchmaking
United KingdomManchester Sign in
AustraliaMelbourne Sign in
CanadaGaspé Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • AzzyBen Acetylene (@AzzyBen) reported

    @stu_9696 @JagexSupport You are not facing this only got this problem yesterday but was referred to KRISFIXX on Instagram and he was helpful

  • freetheopps ‼️ACCOUNT SECURITY‼️ (@freetheopps) reported

    The fact that they’re just gonna let ToA items crash & burn because “it’s already too late” “it wouldn’t be fair” is so ******* sad. Shadow is going to be under 1b in less than 6 months after release meanwhile TBow is 1.25b & was released in 2017 lmfao. @OldSchoolRS very sad.

  • GameOver_Music GameOver (@GameOver_Music) reported

    @OldSchoolRS I hope the responses here and on reddit highlight some of the issues with this nerf. Props for finally being brave enough to call it a nerf, at least

  • money_genesis gsun (@money_genesis) reported

    @BrentS13549328 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to krisfixx on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!

  • Alternativem2 Alternative m (@Alternativem2) reported

    @JagexKieren @OldSchoolRS ipad user I went to my usual world 301 us to get on and put some candy in the event. says server is not responding please try another.. could you check on that? It was my understanding that few weeks ago issues/w log on.. but assumed them resolved?

  • crypto_flash23 Cryptomaniac (@crypto_flash23) reported

    @_DriesBogaerts @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes

  • money_genesis gsun (@money_genesis) reported

    @moefe10 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to krisfixx on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!

  • money_genesis gsun (@money_genesis) reported

    @SnailCreature @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes

  • snacksdaily Austin (@snacksdaily) reported

    @JagexAsh @JagexSupport Unique request. Is it possible to request that my own osrs account be permanently banned? I have a gambling problem and the game is unfortunately not healthy for me. I can prove account ownership and rule breaking if necessary. Thank you, appreciate it!

  • crypto_flash23 Cryptomaniac (@crypto_flash23) reported

    @Rip_David_Osrs @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes

  • rsHotGossip Gossip#8989 (@rsHotGossip) reported

    @OldSchoolRS oh and daily reminder that it's not too late or a slap in the face to anyone to admit you guys made some obvious math mistakes and correct the issue @JagexKieren

  • HunterStanton10 Hunter Stanton (@HunterStanton10) reported

    @JagexSupport @spaceloff Jagex system is flawed and customer service is garbage. Do yourself a favor and play somthing else.

  • freetheopps ‼️ACCOUNT SECURITY‼️ (@freetheopps) reported

    @OldSchoolRS @RuneScape Y’all got the once & a life time opportunity of reviving your player base after losing over 50% of it & are going to piss it all away by blatantly ignoring the real issues in the game like a real support team, account security & listening to the players.

  • rainasnajeeb Rainas Najeeb (@rainasnajeeb) reported

    @DregieOSRS @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.

  • freetheopps ‼️ACCOUNT SECURITY‼️ (@freetheopps) reported

    The best part about the account security issue is how @OldSchoolRS and every mod except for Ash will blatantly ignore every single comment about it. Lmao. Jagex does not give a **** about the players.

  • thel0rd0fspace Paaaapa Spacey (@thel0rd0fspace) reported

    @pandame711 @fowlytweets You can't tell if "that's why Runescape has never had a bot problem" is sarcastic?

  • money_genesis gsun (@money_genesis) reported

    @RaymountG23 @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes

  • moefe10 Mo (@moefe10) reported

    @JagexSupport My account is locked, i know the email login and password but can’t disable auth because of account being locked. I cant unlock it because i don’t have access to email

  • heathsousad Heath Sousa (@heathsousad) reported

    @KeefsMinion @JagexSupport Hey you dont have to waste your precious time here because the won't do anything they believe they have better problems to solve just message krisfixx on Instagram and let him fix your problems I can vouch for him

  • Rsn_IAmCurious I Am Curious (@Rsn_IAmCurious) reported

    @RuneScape how come the rest of the players also got logged out if it's only the german worlds affected, i was in w119, and now i cant login... ;c

  • JTeller07 JaxTeller07💯 Bring Back Multi Revs (@JTeller07) reported

    @freetheopps @OldSchoolRS I can flame but i was curious how much TOA does one do in a day? Cause thats the problem **** was soloable since day 1

  • alfin_nahdi alfinnahdiF (@alfin_nahdi) reported

    @LanceA27429025 @JagexSupport @spaceloff It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to clifftech1 on Instagram, they are always there to help fix issues.

  • brenaegreer1 brenaegreer1 (@brenaegreer1) reported

    @Dragonsreach_ @JagexSupport Damn that's so unokay and and bad I'd suggest you message allenfixx on Instagram before it get worst, he can handle such issues.

  • TankedEh Tanked Eh (@TankedEh) reported

    @JagexSupport I forget the email used to sign in… I have the IGN and lots of information about my account… I probably even remember the current password. Is there really no other way to recover it :/ #osrs

  • AddixGroups_0 Alfred glamour (@AddixGroups_0) reported

    @max_edw @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes

  • crypto_flash23 Cryptomaniac (@crypto_flash23) reported

    @max_edw @JagexSupport Hey you dont have to waste your precious time here because the won't do anything they believe they have better problems to solve just message krisfixx on Instagram and let him fix your problems I can vouch for him

  • JagexAsh Mod Ash (@JagexAsh) reported

    @bradleyschott The Support team's JagexSupport on this platform if you'd like to ask them. It may be worth telling them what the issues are, any messages you get when you try to log in, etc.

  • crypto_flash23 Cryptomaniac (@crypto_flash23) reported

    @Truly_Lit @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes

  • BrentS13549328 BrentS (@BrentS13549328) reported

    @JagexSupport I am really seeking some help with my previously stated issue, but have not gotten a response. Is there any way I can talk to someone from support via email? It is concerning that my new account was banned within a few hours of creation when using RuneLite. Thanks.

  • joe54966040 Rolex bronze (@joe54966040) reported

    @ManaPotTV @JagexSupport It’s never to late to get your banned account back You need to be very careful scammers are everywhere, I will advise you reached out dave_expert on Instagram he has the best service ever 💯 he recoverd mine perfectly even when I thought it’s not possible 🤲 thanks to him