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RuneScape

RuneScape status: server issues and outage reports

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Users are reporting problems related to: sign in.

Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 20: Problems at RuneScape

RuneScape is having issues since 10:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 100% Sign in (100%)

Community Discussion

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • CanibalPieDemon
    CannibalPieDemon (@CanibalPieDemon) reported

    @JagexSupport Hey i recovered a character after years of not playing on rs3. and im trying to do the broken home quest and it is Completely broken, i have no way to reset it or complete puzzles or the entire quest to the beginning and i cant do anything. Can i reset it?

  • xHearte_
    Hearte (@xHearte_) reported

    @OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)

  • NoFlexFults
    Dave (@NoFlexFults) reported

    @JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks

  • XentiumRS
    Xentium (@XentiumRS) reported

    @mussellkaleb @OldSchoolRS If there was any issues in integrity it was because of cringe viewers chat hopping, not because the streamers were actively sniping. Kill the hoppers next time, the event is 99% clean.

  • EmbreesBurner
    Embrees (@EmbreesBurner) reported

    @OldSchoolRS Can't sign in on mobile

  • DADDY_DEBUFF
    DEBUFF (@DADDY_DEBUFF) reported

    @OldSchoolRS some of the sigils were too broken and the rule for lost food could have been tweaked to make it more competitive. Next year, select the captains and have them agree on terms + rules to make it as balanced as possible!

  • oppressedchild
    Eleonora Rihana (@oppressedchild) reported

    @Jagex @JagexSupport @JagexKieren allow us to report a username that has broken real-world laws and such without an error message. - Admit

  • mcart49014
    jim smith (@mcart49014) reported

    @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

  • bleep08759914
    bleep (@bleep08759914) reported

    @OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.

  • OGAntique
    Antique (@OGAntique) reported

    @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

  • The318Louisiana
    Louisianimal (@The318Louisiana) reported

    @OldSchoolRS explain why bums get awarded ENH at 200kc or less but people that actually grind the game get ****** and end up 2x or 3x dry. Needs to get investigated because it’s ******* ridiculous. Fix your dog **** game before it isn’t a game anymore

  • LetsDebateOnX
    LetsDebateOnX (@LetsDebateOnX) reported

    @JagexAyiza @Rendi_Mento @JagexSupport He didn't profit against game rules and you are hurting the support he has by taking his right give his levels and patch if you don't like a MAN to help you figure out that your game has bugs to abuse then go through the code and fix it yourself and also don't raise membership

  • VelvetBanana69
    🍞 (@VelvetBanana69) reported

    @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

  • LuboValkov
    willCodeForFood‼️ (@LuboValkov) reported

    Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

  • ACameron589
    Alicia Cameron (@ACameron589) reported

    @JagexSupport can’t login - won’t let me connect to game centre

  • martinieks
    Martin (@martinieks) reported

    @JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website

  • TrickyMoons
    Raven (@TrickyMoons) reported

    @JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.

  • KongKin27641142
    Amnezia Haze (the real noob, aka sahin) (@KongKin27641142) reported

    @OldSchoolRS man u guys suck fr fr fr. u just fix ur mistakes and call it a day. ,,we are launching a load of under the hood changes" **** u just fixed ur bugs and yap like all time. give us back our lost gametime due to serverdowntimes ALL THE TIME!!!!!!! THAT WOULD BE ACTUALLY NICE!

  • andy_barlow93
    Andy Barlow (@andy_barlow93) reported

    @OldSchoolRS Just Fix my RNG you frauds

  • MixedEfforts
    mefforts (@MixedEfforts) reported

    @OldSchoolRS invest in trouble brewing stock

  • IronCore18G
    Jason Mathis (@IronCore18G) reported

    @nbarsheshet @OldSchoolRS I did read it. It what universe is 7% percent of the overall uniques a problem? I am one of those people, who spams 515-540s - anyone that isn't a moron that wants to grind TOA is going to push up to those invocations. Otherwise, you're an iron - you get your items and leave.

  • _SimpleTimes
    🌏 Destin (@_SimpleTimes) reported

    @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

  • xHearte_
    Hearte (@xHearte_) reported

    @OldSchoolRS Missing pride event issue seems to still be happening

  • SonicXCII
    Sonic (@SonicXCII) reported

    @BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea

  • fenix_X0
    fenix (@fenix_X0) reported

    @OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before

  • Cylis_x
    Mudkip (@Cylis_x) reported

    @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well

  • EldadelinKantor
    Eldadelin Kantor (@EldadelinKantor) reported

    @RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.

  • AlanWagener
    Alan Wagener (@AlanWagener) reported

    @swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.

  • Grove_St1
    Grove St (@Grove_St1) reported

    @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If you live in the game and have nothing else going outside it.. then that sounds like a you problem.

  • HeadingTooMars
    HeadingToMars (@HeadingTooMars) reported

    @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you