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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Manny❤️
(@StephenWinner5) reported
@Charles69601966 @JagexSupport Support service sucks 🤮🤮.. I got tired of complaining too..thanks @calderon_09
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Vivian Taylor
(@Vivian63414634) reported
@CurryOsrs @JagexSupport I had similar issues contacting support service but nothing changed until my cousin recommended me to mic_tech025 on Instagram the dude is good
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bobbywip
(@bobbywip2) reported
@Voidseeker1 @JagexSupport @voldemartlive Cool but it wasn’t a glitch ur just Retarded
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Crikit.
(@riketycrikit) reported
@Dexerto Dude **** this guy and **** his dumb *** RuneScape money he’s literally a foot or two from his infant losing his mind, almost hit his baby right in the face with the broken headset. Clear cut and dry child endangerment, ******* gross. 🤮🤮🤮🤮
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Manny❤️
(@StephenWinner5) reported
@xdProxy1 @JagexSupport Support service sucks 🤮🤮.. I got tired of complaining too..thanks @calderon_09
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Manny❤️
(@StephenWinner5) reported
@xx_underhill @JagexSupport I got sick and tired of support not attending to me 🤮🤮..probably they’ve got too many people to attend to ..But all thanks to @calderon_09 they helped me resolve my account issue they are wonderful...
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Kaneda moment
(@kokir1forest) reported
@JagexSupport Hi, I’m having an issue with OSRS on Steam. The loading bar always gets stuck. I’ve reinstalled and verified the integrity of the game files. Could I get some help please? #OSRS
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Stone Legion
(@StoneLegion) reported
@JagexSupport @181jenkins I wish you let them know it's not a free pet. It's an error and was suppose to be I think show 20% off and some reason the hotfix did not workout.
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Tanner CAGLE
(@Firednun) reported
@JagexSupport So I waited 5 hours for the error 15 code. Account still locked I reported the issue but it seems to be going nowhere. No way to open a ticket. I should just count all those hours as a loss?
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Neymar
(@Neymar85943039) reported
@szampler @JagexSupport @JagexHelpLobbs Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Adam227
(@Adam2277) reported
@JagexSupport Hi - any chance I can get help with an ingame issue - I believe it’s a bug & it’s resulted in lost items. Would really like help with it as to be truthful I’ve no real desire to continue playing otherwise. Cheers
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cole cobb
(@hiroyuuy) reported
@JagexSupport I have the correct login information, even reset the password successfully to be sure, but the client and website say my credentials are still invalid. can someone check since i'm now shadow banned from making more appeals. My IGN is Hiro Yuuy
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Cj
(@Cj70809911) reported
@nba13594363 @JagexSupport Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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michael
(@anamules420) reported
@JagexSupport my 2277 ttl acct keeps geting instant banned upon login for (bot busting) 3 bans in last 12 hours 2 quashed please help don’t know what’s happening
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Walter Jones
(@WalterJ87620987) reported
@icewolfgamingGB @JagexSupport you can contact bellin_crack2 on instagram they can help you resolve this issue
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x_ET
(@MarkChapp19) reported
@JagexSupport I've done this, numerous times. They say because of the offense I cannot appeal it however when I try to login it says the ban will expire in that many hours. The ban was applied for password scamming and is one of the more serious bans but I'm hoping 19 year is enough punishment
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Voidseeker
(@Voidseeker1) reported
@bobbywip2 @JagexSupport @voldemartlive They aren't. First line in that link: "We're unable to return items in Old School RuneScape due to technical limitations with the game." This is also for "lost" items, not pked items. Like if a glitch removed your tbow from the bank or something.
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Eduard
(@Eduardcm14) reported
@JagexSupport but that´s not the problem, the problem itself it´s i never was arrived the mail to disable autenthicator...
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@Faireswearboots
(@F41RYINBooTS) reported
@JagexSupport I am using right account I can access my IM no issues but my main account is back at tutorial I've been playing for over year and half 😭
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Silver
(@Silver51538773) reported
@OldSchoolRS under your issues and hotfixes you state that you always get a tier 5 if the target is your slayer task and above level 100 but i just received at tier 1 on task of black demons, any chance you can look into this?
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@Faireswearboots
(@F41RYINBooTS) reported
@JagexSupport This hasn't helped I know all my login details its right account but im back on tutorial 😭
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Shumon
(@Shumon_G1) reported
Why are these guys talking about their relationship problems on Runescape LMAO
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Kaneda moment
(@kokir1forest) reported
@JagexSupport #OSRS Hi, I’m having an issue with OSRS on Steam. The loading bar always gets stuck. I’ve reinstalled and verified the integrity of the game files. Could I get some help please?
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Adam227
(@Adam2277) reported
@OldSchoolRS Hi - any chance I can get help with an ingame issue - I believe it’s a bug & it’s resulted in lost items. Would really like help with it as to be truthful I’ve no inclination to continue playing otherwise. Cheers
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laboraparty animal
(@ryjelsum) reported
i believe all that was on there was my runescape account and i already reset that and saved the qr code this time but if i run into something down the line that's 2fa on this broken phone its gonna make me so mad
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icewolfgaming
(@icewolfgamingGB) reported
@JagexSupport I’m not trying to recover the account, I’m trying to unlock it via the email you sent me pixel, my point is i can receive recovery emails but not the unlock emails…. Please read my issue rather than replying with a generic script response
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Christina
(@Christina9278) reported
@xdProxy1 @JagexSupport Contact Fredie_recovery on Instagram he would help you recover your account he helped me when I had similar issues with mine
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Xalegn
(@LoveS1xx) reported
@JagexVegard 2/2 but on RuneScape 3 I can run it on high settings at 60 FPS no problem.
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Manny❤️
(@StephenWinner5) reported
@mikefrostick1 @JagexSupport I got sick and tired of support not attending to me 🤮🤮..probably they’ve got too many people to attend to ..But all thanks to @calderon_09 they helped me resolve my account issue they are wonderful...
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Watchdog Man
(@Shadoopy) reported
@JagexSupport is the imcando hammer drop rate broken? Been at it for 5 days straight on OSRS with no luck. At least 12+ hours by now.