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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (75%)
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Matchmaking (25%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Matchmaking | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Lee
(@x1ras) reported
@JagexSupport @JagexAsh Why can't you just tell me whether VPN's are blocked on mobile or not? It's a really simple question and the answer will help me fix my issues myself.
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Darryl
(@Dazep3_) reported
@JagexSupport Yeah but the issue is I can't remember my registered email address to disable it - Surely there is something you can do, I've paid for membership for ages on this account, I'm the only person to play the account...
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Rok Brun
(@whoisrok) reported
@JagexSoffan The only issue I have with this is that everything feels even more cramped than it already is. Runescape has that problem and we should not add to it. Apart from that it looks great.
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Rok Brun
(@whoisrok) reported
@JagexSoffan The only issues I have with it, is that everything feels even more cramped than it already is. Runescape has that problem and we should not add to it.
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ItsDirkje
(@KatyLipaNL) reported
@JagexSupport The issue is that I can view the drops but I cannot claim it.
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.....
(@LilBeanDip5012) reported
@Demonheadge @RuneScape I’m glad I’m not the only one that’s having issues. But I also didn’t know if they was going to put out a new premier club this year since it’s a year round thing now.
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world of signs nared
(@wos_n_king) reported
@BindVerse @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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AdamJrakula
(@AdamJrakula) reported
@sethbunchonmbrs @RuneScape If you log out of lobby to the login screen there is a cog icon in the top right that will open an interface with a volume slider, I just wasn't sure if it was present from the lobby.
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HobbsBuck458
(@HobbsBuck458) reported
@AaronMaddin1 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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carlini8.pcc.eth 🧶
(@Carlini8NFT) reported
@NSurf904 @wabdoteth I am getting big Runescape get rid of the wildy vibes. It not only doesn't solve the issue fully, it makes the experience worse for plenty.
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Liam
(@Liam__Gregory) reported
@JagexSupport @Rainyflix Hey, I'm having the same issue and went to do this... I see no option about Premier Club, or not getting the monthly drops, in any of the options. What am I missing?
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Fangride | Amascut
(@Fannygirdle) reported
@Demonheadge @RuneScape Having the same issue!
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Spy 🌟 Illustrator
(@TaffingSpy) reported
@Demonheadge @RuneScape Logged in, seem to be having the same issue, fingers crossed it's fixed soon
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Ian Thorson- Voice Actor
(@IanSkiverVA) reported
@JagexSupport hey guys. i'm havign some issues with my runescape game. i can log in just fine, but an issue occured when my steam games started crashing, now my runescape game starts crashing in the middle of me playing. i'm not full screen and my graphics drivers ARE updated too
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CuteKitty/Kirsty 🏳️🌈
(@Cute_Kitty92) reported
@Demonheadge @RuneScape It's a known issue even I'm experiencing the same thing I hope this gets fixed
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🖤 𝐍𝖆𝖓𝖆𝖘𝖍𝖎 🖤
(@FollowNanashi) reported
@Demonheadge @RuneScape i have the same problem! dont bother with the nano bot on the contact support page haha, im thinking its because i bought prem in november ... yet i managed to do my prem vault .. makes no sense
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Bobby
(@YeezusGhost666) reported
@JagexSupport @Jagex @JagexTwisted Thanks for the response! I bet if it was a billing issue i could get a response
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Lead Wolf
(@RS_Wolf) reported
@JagexSupport Lead Wolf is my RSN. I've been able to receive monthly drops all throughout the year until now. There are several other players I've spoken to that are having this issue as well.
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Burnt Hide
(@tanleather_) reported
Bro i miss runescape so much but i literally dont have time its such an issue
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Mining Guild 🇦🇺
(@Mining_Guild) reported
@Demonheadge @RuneScape Weird people are having this issue, was able to claim mine with no problems 👀
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rsn Apep88 iron
(@fenrirclemo) reported
@RuneScape A problem I have is mainly with quests, we can make the chat in the normal chats larger but in quests they are stuck to one size. Would it be possible to be able to resize pop up texts too please? I am missing a lot of lore in the game due to this.
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Raz
(@razwaz) reported
@RuneScape in Desperate Times there is a section that has voice overs but no dialogue box or text in the chat box. As a deaf player this means I just had to miss out on some of the story of this quest. Please fix it!
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WT_TW
(@WTTN15) reported
@JagexSupport Hello Team Jagex! Kindly asking if i can get any update regarding my issue #4015372 In the email the mod said it will be withing 5 days and today is 5th day and still didn't received any email. So am curious because its very important👀 Thanks in advance !
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Bobby
(@YeezusGhost666) reported
@JagexSupport @Jagex @JagexTwisted Disgusting customer service
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Codi Hunt
(@DevilShoesOnSon) reported
@JagexSupport so what's up with the jagex launcher? i know its in beta and all, but if it goes down every update then you guys seriously have some major work to do its not even communicating with your guys' servers anymore and just errors out
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Matthew
(@_MatthewJoy) reported
@JagexSupport @JagexSupport Just to follow up, we tried to make another group with new accounts and the same issue is happening ("Mismatched settings" error + 15sec logout). It's seemingly impossible for us to create a ranked group. #OSRS
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ItsDirkje
(@KatyLipaNL) reported
@JagexSupport Under which category falls this issue?
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Trey
(@TreysWayAllDay) reported
@DrRobertPotts @JagexSupport Sorry to hear that. Their support seemed iffy with problems ive had in the past. I had to restart when old school came out and actually enjoyed the grind, but if you were near max it would be pretty discouraging. Also theres no way to know if you would just get banned again
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IceKonijn | Jeff
(@JeffManTweets) reported
@Demonheadge @RuneScape Same issue here.
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Asagron | Andrew
(@Asagron) reported
@Mining_Guild @Demonheadge @RuneScape When did you buy your membership? I had no problem either and I think it's cuz I bought mine in Feb, this only seems to affect those that got theirs in Nov last year