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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Demonheadge
(@Demonheadge) reported
@Im_Rubic @The_Five_O_RS @RuneScape Yeh pet is ingame and fine. I was also able to claim it when it popped up on twitch but it never appeared ingame. I assume there was an issue transferring the data between twitch and the game.
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Prem
(@PremWho) reported
Hot-ish take: I give 0 ***** about ANYONE selling runescape gold. Don't care if they're doing it out of necessity or boredom. Don't care if they're camping w416 ToB, or fishing anglers on a dozen accounts. They're not the problem, gold *buyers* are. Ban *them*.
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Uplowd
(@uplowd) reported
@OldSchoolRS Did you test any of these? There is at least 10 broken.
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Raph Batty
(@stephanniewoodz) reported
@JagexSupport hello, I cannot login to my account as it has been locked, and I no longer have access to the registered email. I have tried every way to change my registered email however it seems impossible without having access to my old deleted registered email. Please advise
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Jorzki
(@Jorzkii) reported
@OldSchoolRS @JagexAyiza @JagexHusky Cannons are broken, hits only 0's. Check ASAP.
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PhD🔮📹🎙
(@DrHilariousPhD) reported
@primegaming @RuneScape Maybe you can fix your twitch platform...for idk...music...
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Jonas
(@Jonas5456) reported
@JagexSupport He still doing this right now.. I see.. Ok now i just not give a f anymore and i dont report bots anymore, because i see its not working. Thanks you.
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Mod Light
(@JagexLight) reported
@Hi_Im_Allon @OldSchoolRS We've deployed a hotfix to fix this issue, so it should be good to attempt again.
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James DeleteStoneSpirits McCarthy
(@YourMuthr) reported
@daviudson @RuneScape What ******** are you talking about? Higher-tier ammo is better than lower-tier ammo. Compatibility with the weapon is the problem. A t75 weapon with t80 bolts does only t75 damage but requires that the player have level 80 in ranged. The bolts themselves are not inferior.
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Ricardo De Martino
(@RicardoDeMarti1) reported
@JagexSupport Reedemed my amazon prime gift, 5x knowledge bombs + RuneCoins + 7 day membership I got the items and currency ingame, but not the membership, how i fix this? Thanks!
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DaBoogaloo
(@CoryMcNevin) reported
@JagexSupport Have tried to claim "5x Knowledge Bombs + Currency Pack" Prime Gaming reward for 48 hours now and have gotten an error every time. With it leaving, I'm seemingly locked out of getting it because of this? Not very fair if that's the case. #RuneScape
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James DeleteStoneSpirits McCarthy
(@YourMuthr) reported
@daviudson @RuneScape than* And between 80 and 85 ranged you will repair a royal crossbow once, maybe twice before upgrading. Again, you're clearly not understanding what the issue is. It literally has nothing to do with the cost or upkeep of the weapons themselves.
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.
(@JadDakkak) reported
@RuneScape Even in a cinematic straight from Jagex, they couldn’t fix the bow attack emote on crossbows. Nice
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Kane
(@Macciepal) reported
I think I speak for all players when I say @RuneScape please don’t let Claudia spawn on Monday the lag it causes is a joke
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Erik Evans
(@Rhindle809) reported
@JagexSupport When I visit that page it asks for my email address, I enter it, then I get a "Forgot Login" email stating the address I entered has an account associated with it, no further options. I have access to the address, I enter the address, I get an email stating my address.
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aiman hamidoun
(@jeAiman) reported
@JagexSupport Do you not even acknowledge my problem? "Please take a look at our rules". This is the reason I tried contacting @JagexAsh ,and not you first. If you wanted you would have answered per mail. Do I have to explain again how 4x €12 membership is more than 9 ingame millions?
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🔪cADAverouS⚰️
(@cada_verous) reported
@JagexHelpFrost @JagexSupport Dude why are you avoiding the fact that my account got reset? I don’t care at all, literally not at all, about what you have to say about resetting my password or unlocking my account. I want my account back to where it was. Why would I go through this trouble for a new account??
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brian
(@brian11322918) reported
@JagexSupport hello, I recently was able to get back an old account I haven’t been on in 10 years. First login into OSRS and RS3 and I’m set back to beginning stats and no items. Any help?
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www
(@Scimitars) reported
@RedPantsCody @ObbyScape @JagexSupport When you say successful up login traced. Where did you get the users ip from?
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James DeleteStoneSpirits McCarthy
(@YourMuthr) reported
@daviudson @RuneScape The problem with Armadyl bolts not existing is that there are no bolts that work with the crossbows themselves. You either have to go down to t70 and lose damage or use t80 bolts at which point it makes no sense not to upgrade to a t80 crossbow. This problem doesn't exist for t92
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michael tompkins
(@lanky432) reported
@JagexSupport yall are the worst customer support ever. You need to fix your ****.
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Thomas Flaherty
(@Duh_Its_Tom) reported
@golden_pleb @OldSchoolRS Just make a main and have access to all content, problem solved!
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James DeleteStoneSpirits McCarthy
(@YourMuthr) reported
@Space_Raccoons @RuneScape The mere fact that this DPS doesn't look nearly as absurd as it did in 2019 is also kind of a problem.
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Cryptic Vengence
(@CrypticVengence) reported
@JagexSupport whenever i pay for membership on rs3 using “sign in with google” , my osrs account with the SAME email it does not receive membership. There is no button to sign in using google on osrs-so im at a loss. Now i have 2 rs3 accounts using the same gmail…HELP PLZ!
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Kendra
(@KenGottiTheDon) reported
I wish I could remember my login credentials for Runescape I had a level 80 character..almost all max levels and Alot of items that exclusively dropped in 2006
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Cryptic Vengence
(@CrypticVengence) reported
@JagexSupport hello i recently had an issue when linking my emails, i thought i lost my account but i didnt. So i used “sign in with google” on rs3 and made an account and then used the SAME EMAIL for osrs, and for some reason this made my accounts separate.
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Manked
(@Mankedupmage) reported
Internet issues are zzzzzzzzzz Just let me Stream Runescape please that's all I want to do
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Janetcat
(@Janetcat6) reported
@JagexSupport My two accounts Kooky Katie and Kookytoo were permanently banned for botting recently. I'm a mom who plays with her family and in 14 years has never cheated or used 3rd-party software of any kind. Appeal was denied. Was not hacked. Please fix this very sad mistake.
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James DeleteStoneSpirits McCarthy
(@YourMuthr) reported
@daviudson @RuneScape You can literally profit earning DG tokens by doing EDs 4head. No one uses chaotics. They're literally dead content because they take too long to unlock. But your misuse of the term 'poor' isn't my problem. When people talk about wealth, no one ever means DG tokens.
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Dragon Slayer Ornstein
(@poopswag34) reported
@goatexpert >99 farming My problem with RuneScape is it just becomes repetitive min maxing xp after a while