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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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FBA
(@FBAGameplay) reported
@GraceeSara oh no! my one weakness! burnt food ! :O u better get 200 m xp cooking un runescape to fix this :P
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M Hartley
(@iHartley_) reported
@JagexSupport i have been ha ked previously and i have recovered my account and i have changed pw and added authenticator but someone keeps logging into my account? I have changed everything multiple times but they can still login, they have changed my username what do i do
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Kyle
(@Kyle_Twin_rs) reported
@JagexSupport I'm really hoping you can help. I'm a leader of a minigames help friends chat called Fast Sc. My problem is that friends chat rank updates have been broken since October. All I'm asking is for you to send an internal email to the correct person to fix it.
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Sisman
(@Sismxn) reported
@JagexSupport was logged onto world 522 and was starting to get terrible lag despite my internet being fine. Logged off account through the page that opens up when you hit escape to hop worlds manually. For the past 30 minutes its saying my account has not logged out.
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Darren Ratcliffe
(@DarrenRatcliffe) reported
@OldSchoolRS @JagexSupport Hi, I need to speak to someone about a technical issue I've had recently, I put in a support ticket about a week ago, but still not heard back. Thanks!
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JagexHelpElf
(@JagexHelpElf) reported
@robby_velluh @JagexAsh @JagexSupport If you have moved home and/or changed your Internet Service Provider since creating your account please give details of those changes in the bottom section of the recovery form If your next recovery attempt is not successful, please concentrate on providing requested information
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lotfy gharieb
(@lotfy_gharieb) reported
@JagexSupport hello, my osrs account has been stolen from 2 months when I was in military service. I discovered that registered mail changed but I recovered my account by my own data. I logged in but bank PIN has been changed. My bank was about 6.5b
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Mitchell W Lewis
(@MitchellWLewis1) reported
@JagexSupport @JagexSupport , I have submitted one multiple times and never gotten a reply can you manually check the appeal again. I can give you the login?
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David
(@DevilDJB) reported
@JagexSupport I've just tried to log into my RS account and it says that my password is incorrect. I was just on last week with no issues. Tried recovering but no luck. I can provide IP that I've played on for the last 3+ years and the Credit Card numbers I've used for Membership
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sel
(@____Freddy_____) reported
@JagexSupport fix ur stupid soul wars mini game the clans are ruining it. make everyone go in through random portal instead of letting these clans making it impossible to get a win
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dirty cat 32
(@dirtycat321) reported
@JagexSupport can you help me change my"login details" because I have literally not been able to login to my account for over 3 weeks now and Jagex is legit looking straight through the problem "too many login attempts"Ive waited longer than1 hour for3weeks and it still says it
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sel
(@____Freddy_____) reported
@OldSchoolRS fix ur stupid soul wars mini game the clans are ruining it. make everyone go in through random portal instead of letting these clans making it impossible to get a win
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SamWhimp
(@SamWhimp) reported
@JagexSupport Hi @JagexSupport / Mozu - I have just tried to submit this and have received an error: "Error: Sorry, a problem occurred while submitting your request, please try again later." Is this a common problem?
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Michael
(@BoxMichael1878) reported
@JagexAsh @JagexLottie @JagexSupport Dropped master clue to remove runelite overlay to read quest overlay. 10 second cut scene and my clue scroll is gone. Rsn: B U S T A Please fix this
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Jordan C
(@JorodanC) reported
@JagexSupport I’ve been trying to login to my account for 3 days now, and it keeps telling me “too many login attempts, try again in a few min”. How can you stop this? Somebody tried recovering my account and now they’re doing this to keep me from playing.
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Kieronb
(@Kieronbrain) reported
@JagexSupport I can’t log into the website/game. The login email is correct and the email used for all the other stuff is correct.
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Big Mig
(@BigMigTV) reported
@JagexSupport I am having an issue after purchasing bonds. After purchasing the 10 pack, two weeks ago, I can no longer use my credit card to pay for membership or more bonds. This “block” is happening on multiple credit cards. This has nothing to do on my end. Please help!!
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Steak Ramen
(@SteakRamen) reported
@JagexSupport I cannot access the main OSRS high scores currently. The Ironman high scores works, but not the main / normal account list. Is this a known issue?
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lotfy gharieb
(@lotfy_gharieb) reported
@JagexSupport hello, my osrs account has been stolen from 2 months when I was in military service. I discovered that registered mail changed but I recovered my account buy my own data. I logged in but bank PIN has been changed. My bank was about 6.5b
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bitesized
(@bitesizedkiran) reported
fix the hiscores @JagexAllstar @OldSchoolRS
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C'thulu, 2021 ULTRA HARD MODE
(@Cthulu_UwU69) reported
@muykey Stop? If you can't play runescape and bang at the same time, thats a "you" problem.
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Esco_COD
(@Esco_COD) reported
@Geurt_RS @JagexSupport I'm done with COD bro. This issue has been going on for a while. Sometimes hiscores work and then sometimes you get this page is unavailable and sometimes the stats are even messed up. There is defo an issue i tweeted about this like over a year ago too
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eric diaz martinez
(@Forrito_3000) reported
@JagexHelpFrost @JagexSupport @JagexHelpFrost Hey Frost, getting along with my account being hacked Issue, i managed to recover It. However, my membership had ended and i bought a month of it. I noticed the payment confirmation e mail did not go trough It was strange to me due to my e mail Is linked
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Rory Cornell
(@Cornell_Are_I) reported
@RuneScape I claimed them but can't seem to find them, are they supposed to appear in your inventory on login?
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Code Monkey
(@StormriderHQ) reported
@JagexSupport 2 of my accounts have been banned for major macro in error. I only get automated responses from the support form but I can show why my accounts were picked up by the automated system - I just need to speak to an actual person.
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Esco_COD
(@Esco_COD) reported
@JagexSupport The rest of the website worked fine. It is specifically to do with the hiscores. You may not be able to see an issue but there is definitely something up and has been for a while. Sometimes for days you get the this page is unavailable message like the one in screenshot i showed
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Shasol
(@Shasol8) reported
@JagexSupport i do not have problem with payment .. my problem is : i do not receive monthly loyalty points
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cosine180
(@cosine180rs) reported
yo fix the hiscores wtf man!!! @OldSchoolRS
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NORBERT-ALEXANDER PIRVU
(@NorbertPirvu) reported
@JagexSupport Hi. I have tried all these. Still not working. Can I send the form somewhere to one of the Jagex Staff please? I've been trying to recover my account for the past 2 weeks with no success.
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Alex
(@Alex21944497) reported
@JagexSupport This has been going on for 5 days now. It’s obviously a bot trying to brute force log in to my account. I’ve read online and talked to a few of my IT friends and the only way to fix this is to change the email login.