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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Markel Perkins
(@MMusa0013) reported
@JagexSupport I AM NOT A BOT!!! PLEASE RESPOND AND HELP ME @JagexSupport. I LOST ALL OF MY ITEMS BECAUSE OF A GLITCH WITH YOUR BANNING SYSTEM PLEASE HELP
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Tim McAlister
(@JckTim) reported
@JutKatura @JagexSupport Well sometimes accounts get wrongfully banned, this might be a clear misunderstanding or a glitch, but support does nothing about it. When my account got banned, no one helped me, luckily I got reffered to #bestman_techs on Instagram, he helped me unban my account
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Tswa-shang
(@tswashang) reported
@ItzClasix @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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マ シ ュ マ ロ 🌺 ʙ ʀ ᴀ ɴ ᴅ ɪ
(@xRideTheSpiral) reported
@JagexSupport I was part of the login lockout of 2021. I noticed that there was a discount on the premier upgrade for people affected, but I was unable to afford buying it at that time. Am I still eligible?
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Logan Morse ☄️
(@Banned_Bloke) reported
@issamimzy @Furry_Wall @OldSchoolRS from my limited understand it would provide an item sink for every item in game to be broken down into parts that we use to build machines that can do stuff for us at a cost or items to augment gear to give it effects
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Aran
(@Aran87588977) reported
@JagexSupport for the 3rd time in a month, I have been hacked, after doing a FULL account lockdown, using Authenticator to login, and every thing possible, I have now lost over 600m and you do nothing for my accounts security or help.
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Rocks Cards
(@RocksCards91) reported
@JagexSupport 👋🏻 hello I was wondering if you had time to fix my issue yet? It’s been a month
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Beotha
(@JBeotha) reported
@InquisitorVI @OldSchoolRS 2004? You talking abouth runecraft and slayer? Novody have problem with this 2 skills. Hunter and construction is from 2006 same think both skills is fine. And what was released in 2006-2008? Dungeoneering is 2010. You remeber ****.
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theFloodShark
(@theFloodShark) reported
Yo @JagexSupport I never enabled the "authenticator" and now I can't log in to RuneLite and it's prompting me to use the authenticator that I've never once used. Same issue with a friend of mine. Any advice?
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Martip PItram
(@MartipPitram) reported
@Mark_Dasian @JagexSupport I have. The issue seems to be my login email no longer being attached to my account. Only way I can think of that being possible is that my account has been attached to a Jagex account.
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Noah_cr
(@Eldar_crrr) reported
@badrr__98 @JagexSupport You are not facing this only got this problem yesterday but was referred to VAN_KAYLA5 on Instagram and he was helpful
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Beth Miller
(@livingbyday123) reported
@JagexSupport @OldSchoolRS OSRS Clan Wars is currently BROKEN with all challenges Auto-Cancelling. When will this get fixed??? Many Clans/Players are counting on it!
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el wily
(@ElElwily73) reported
@JutKatura @Mofarioman @JagexSupport Well sometimes accounts get wrongfully banned, this might be a clear misunderstanding or a glitch, but support does nothing about it. When my account got banned, no one helped me, luckily I got reffered to #bestman_techs on Instagram, he helped me unban my account
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Corey melorin
(@CoreyMelorin) reported
@JutKatura @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Đëšpī§ėđ
(@pci_haha) reported
@OldSchoolRS No irons only room for dag kings? Doesnt matter if you're in slayer only or public just so many kids like to crash when working for rings. It's only mains because they are just trash.
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Illuminati
(@RoT_Engineer) reported
@matijakrajnik92 @OldSchoolRS Eoc (quite literally in the ******* name) was caused by issues in the combat system (primarily BoB/summ and SS). Nex armors didn't help. A new non combat skill has nothing to do with eoc
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PKYSP
(@PKYSP_NA) reported
@JagexSupport @Jagex @JagexAsh Hello I just logged in my account after a week an I have a 3rd part gambling minor trade ban? I haven't even played in a week or so. IGN:PKYSP can you fix this?. Did I get falsely banned from the ban wave a couple days
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Clasix
(@ItzClasix) reported
@JagexSupport @Jagex Recently tried to login to my Runescape account for the first time in awhile only to find out I had been hacked and banned for rwt in October. I can't find anyway to contact Jagex. Can I get some help please? I've had this account for 15+ years..
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الصخره المدمره
(@vvvvgggg120) reported
@ItzClasix @JagexSupport Why don't you seek #John_tech50 on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under JagexSupport assist, good at this and trustworthy
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jayda angel
(@Zoe2P) reported
@JagexSupport Have been having trouble logging in,from Australia
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Anders Isaksen
(@aisaksen) reported
@Wiillsoooonn @JagexSupport Dam yep same here. I’m actually worried I’m not writing to rs now. I mean how the f can they not see it’s my account. It’s absurd. I did a Reddit post and it’s more ppl laughing at me or saying I did something wrong. Then I come here and see it’s common issue
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Calvin Grayson Cart
(@xXCgruntXx) reported
@JagexSupport If you can't credit my account can you allow me to login via character and password tired of wasting time reach8ng out and having zero results
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Samantha
(@anchoredocean) reported
Why did I get an email saying my Old School RuneScape login info has changed ?? I haven’t played in like, a decade 😭 who tf 😭😭
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Isaac galadima
(@galadima_isaac) reported
@Rs07Godzilla @JagexSupport Probably the servers got issues Just send a message to TYLER_CYBER on instagram he’ll unban you He’s a pro I must recommend
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Clasix
(@ItzClasix) reported
@JagexSupport Recently tried to login to my Runescape account for the first time in awhile only to find out I had been hacked and banned for rwt in October. I can't find anyway to contact Jagex to discuss this. Can I get some help please? I've had the account for 15+ years..
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Elley-Jane Wade
(@elleyyyjane) reported
@JagexHelpFrost @JagexSupport Either way it still won’t let me in think the login is Elleyjane10 although can’t be certain
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Matt Temporado
(@MattMayne101) reported
@JagexSupport Please help hackers are somehow able to get through my authenticator and still login my account somehow not sure how this is possible I need help securing my account please message back
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el wily
(@ElElwily73) reported
@JutKatura @JagexSupport Well sometimes accounts get wrongfully banned, this might be a clear misunderstanding or a glitch, but support does nothing about it. When my account got banned, no one helped me, luckily I got reffered to #bestman_techs on Instagram, he helped me unban my account
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KingKatura
(@JutKatura) reported
@JagexSupport -- @JagexSupport My pc messed up so i had to fix it, When i logged back on to a claim of suspicious activity, I assume it was from the pc change? Or the long hours i play & have always played? But it wasn't messed with as my password was the same, i was made change it anyway.-
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Anders Isaksen
(@aisaksen) reported
@Wisewolf027 @JagexSupport Ya I’m having same issues complete garbage