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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Aaron Dailey
(@AaronDailey3) reported
@RuneScape Jaxex Might want to fix this one. Level 50 cooking required to cook Oomile Wraps but you stop Burning them on a Range at level 40 Well you can't Burn them on a range if you can't Cook them to begin with.
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.
(@DxxmyGlxxmy_) reported
@OldSchoolRS Don’t care + didn’t ask + fix pvp + L
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Barkingdogs
(@Barkingdogs9) reported
@Steelcryo @OldSchoolRS I think it’s actually both. I don’t know the days specifics but my assumption would be that #1 there is an issue of getting people TO the game. #2 is what you said of after they get there, keeping them around. Again the psychologist is incentives solves that issue in part.
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DEVGRU Gaming
(@DwarfGamingInc) reported
@RuneScape Could you least fix my game crashing?
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Un Tal Manzano
(@ManzanoLambesis) reported
@OldSchoolRS Fix ToA Purple Rate. 150+ KC Dry 50% of the accs has this issue only streamers get good Drops.
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MrsStututu
(@MrsStututu) reported
For a game that has so many issues with scams and everything at the time of someone needing help its hard to come by, after playing this game for 2+yrs and membership the whole time all i ask is to have someone reply to a lost item claim please explain? @JagexSupport
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Kraaagoth 🕙
(@TheKraaagoth) reported
@boopchello @OldSchoolRS Mate all you did was blast people who never did **** to you because of a reasonable issue that, can be fixed, I understand your displeasure, I have the same issues sometimes myself, but this ain't the way.
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Tony
(@C0NTAINING) reported
@KINGKONGl34 @mewupoops @imblubbing i dont sees fixes or improvements or new way to sign in or phone app updates the on real road maps.. Yes , runescape updates the phone app 24/7
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zoo 🍂🐿️ comm waitlist open
(@sailortea_) reported
besties i have a runescape problem and idk how to fix it or what to do but if anyone sees this and knows pls lemme know!! basically when i fish in menaphos i don't get rep for catching beltfish, but i do for catfish and soles? it's been happening for days sdfsdf
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mj
(@mjripshotz) reported
@boopchello @OldSchoolRS Your servers are a ******* joke, any respectable company wouldn't leave a game completely unplayable. Can you stop giving us content NO ONE ******* wants and fix the god damn ******* servers you stupid ******* *****, thanks.
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Booth
(@FxckBooth) reported
@OSRS_AColdOne @boopchello @OldSchoolRS I mean, league has it's own issues with Durability patch etc, but they have servers you can play on, get content very often, accounts are not being hacked daily
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kulyk
(@coolkulyk) reported
@0IdSchoolRS @boopchello @OldSchoolRS Lmao we hope the hype dies down instead of fixing the problem. Your like my ex just hiding all the really problems
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tonito
(@Tonito2415) reported
@JagexSupport can you please check your emails and view my ticket with membership issue. It has been over 4 days and no one has gotten back to me. I feel very neglected as it’s taken so long and still have no response.
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Tony
(@C0NTAINING) reported
@KINGKONGl34 @mewupoops @imblubbing i dont sees fixes or improvements or new way to sign in or phone app updates the on real road maps.. Yes , runescape update the phone app 24/7
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John Dough
(@JohnDoughh007) reported
@JagexSupport @JagexAsh @JagexJerv 😧 I could appeal it but I didn’t not even know what had been done for the account to have gotten into trouble/banned so I try to appeal the ban. Just desperate and willing to try anything to regain access to my account,
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Lapris Bets
(@lapris00) reported
@JagexSupport #OSRS I put a ticket in for lost authenticator because I got new phone. I retrieved authenticator now. My email is a school email that’s expired so I can’t access it. Can I request my account to be unlocked so I can login? I can’t see response w/ non existent email.
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Tony
(@C0NTAINING) reported
@KINGKONGl34 @mewupoops @imblubbing i dont sees fixes or improvements or new way to sign in or phone app updates on the real road maps.. Yes , runescape updates the phone app 24/7
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boopchello
(@boopchello) reported
@JagexLight @OldSchoolRS It was aggressive for sure; I was extremely tilted and overreacted. There's no justification for that. It's just very frustrating that your company literally continues to dismiss this issue as well as many others. Guess all we can do is hope for people to quit so we can play?
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Joseph Nieporte
(@JukinNoobs) reported
@JagexSupport Issue with linked accounts, please help. Instead of linking my gmail it decided to create a new account. :( How do I fix this?
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Jason Killian
(@JasonKillian) reported
@JagexSupport Well if he's not banned then you clearly haven't looked into the situation, as he has irrefutably broken ToS. I can give additional proof (not to do your job for you but to demonstrate to others how unwilling you are to do it).
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Azzy_Ben
(@AzzyBen) reported
@yeshello12345 @Jordand17278049 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BRENFIXER on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
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Arislash
(@Arislash) reported
@BaamfRS @OldSchoolRS how many more until you fix the most fundamental function in your game
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Gogla
(@BoldGogla) reported
@OldSchoolRS it's a perfect time 2 fix 2.2k servers
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blake
(@blake16044319) reported
@JagexSupport Thanks to lack of customer service and a incredibly bad system I have been locked out of the account as the original owner just after recovering it and removing the other persons authenticator as I tried to reset authenticator to myself and it's instantly set it back to hackers
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Michael M. Kaufman
(@jtthehazy) reported
@Kyle74428562 @JagexSupport @JagexTyran Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to _primecodes on Instagram for quick review and assistance.
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John Dough
(@JohnDoughh007) reported
@JagexSupport @JagexAsh @JagexJerv I am still hoping to get help with the problem/situation so I can get possession of my account back for good! And actually see what damage was done, besides obv the worst of all getting it banned:( Please and Thank you! Hope you can help sir!🙏🤞👁🫶🫵
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saleem nora
(@saleemnora) reported
Please help me, I think the recovery is broken, I'm using the original PC I made the account with, at the same house, the same isp, I provided ALL old passwords, bank pin,the redeem code I used to get membership, the correct dates I made the account, please help @JagexSupport
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Austin
(@AustinLandrumYT) reported
@JagexSupport my account was highjacked and the hackers got my account locked for suspicious activity... the only problem is I don't remember what email I used for recovery on the account.. I tried making a recovery of the account but without the email I can't get it back. Please
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hugh_mung_bean
(@hugh_mung_bean) reported
@JagexSupport so apparently opening the page on mobile, logging in with steam (on mobile), fixed it. That doesn't solve the problem of how bloody difficult it was to actually get in contact, and the fact that this is missing from the help section
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Lyoko
(@Lyoko222) reported
@skotizhoe Damn yo, i was literally just thinking that i wished Runescape girls also went to the Psychiatrist so my feed could have less girls who look like they got depression and daddy issues. 👀