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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (24%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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jaysn301
(@jaysn301) reported
@JagexSupport Having this issue is frusturating because I am restricted to play the game. I'll recover my account and then play for 30minutes and get locked out again. I haven't changed my login info (email address) [because I can't]
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Mod Allstar
(@JagexAllstar) reported
@MerdsRS @RuneScape Yeah I was trying to write that pill nav too generically but the intersection watcher probably needs tweaking per page or I have to write an expensive lookup to calculate the most visible box. A problem for tomorrow :)
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Ben
(@benjamindmclean) reported
@JagexHelpFrost @JagexSupport I've tried multiple browsers, incognito, mobile data, different IP/locations/networks. The links are always broken. What can I do to get a manual removal of the authenticator from Jagex? I can 100% prove ownership of account
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Booth
(@LostTicksOSRS) reported
@OldSchoolRS How much progress has been made on server/world lag? Been so laggy for months now sad to see so many HCIM dying just because of things they cannot control
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Xluxor
(@RS_Xluxor) reported
@JagexSupport @RuneScape i want to make some videos for youtube but i would like use the game music. QUESTION, Runescape claim copyright for it or i can do it without problem playing RS3?
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beth
(@letsmakeevil) reported
@Dominos43197955 @JagexSupport I'm sorry to hear that, that absolutely sucks. I'm so afraid to login, or even attempt to at this point. I feel like if they had a way to be contacted such as phone, and not just email, we'd be able to have our accounts fixed.
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Karstein Dullum
(@DullumKarstein) reported
@JagexSupport Hey! I am currently starting to play Runescape again, and I tried to get my Old account working again. I can login through "facebook" which has my old email address. I do not have access to the old email, because I stopped using it in 2010. Can you help me?
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XLT Sonicorp
(@Sonicorp) reported
@JagexSupport I am having a problem when I click into RS (Steam version) my cursor auto slowly drift to the right and when I click out like onto a web browser the drifting stops and I can control my mouse cursor with no problems, I tried clearing RS cache no help.
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Innovation Please
(@InnovationPLS) reported
@JagexSupport Hi there, I have been wrongfully banned on my main account Tupa_C, unfortunately the appeal response was not detailed enough and there is an issue of further communication. Is there a way I can discuss this in further detail? Please see my Tweets/replies for details
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Iron Excused
(@IronExcused) reported
@JagexSupport Im using email to login, which i have Access to. But i can't login to the account, but i do have Access to the email that was made to make the account back in the day
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Paul Cahill
(@Paul_C87) reported
@JagexSupport Tried that, doesn't work. I even tried on 3 different devices with 4 different browsers. Still nothing. Can't report the issue using the link because it prompts you to log in, causing another error 15 message
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Julian jose
(@Julianj84716715) reported
@Baasje16 @JagexSupport It was the same kind of issues I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @dark_hack7238
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Anthony
(@anthonyrednour) reported
@SparcmacLive @OldSchoolRS It’s sad seeing these items crash so hard..
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Mod Daze
(@JagexDaze) reported
@KeeterTweeters @RuneScape Yup these are exactly some of the problems we were trying to solve :)
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mimees
(@AMINATJIBRIL1) reported
@tjovanovitz1 @JagexSupport Contact Astro_jame on Instagram,they recovers any hacked account and help with any accounts issues
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Mya Lauren Annabelle
(@dreamer123888) reported
@Baasje16 @JagexSupport Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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beth
(@letsmakeevil) reported
@JagexSupport Great so again, nothing I've said has been listened to. Thanks for wasting 14 years of my life when I have done absolutely nothing wrong. Show me evidence I have broken your terms? I don't believe this ****.
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James Wedekind
(@putter9000) reported
@RuneScape I cant tell you anything about how I'm going to play. I keep getting an ERROR CODE 15. Can you help???
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SaveTrahaearn
(@SaveTrahaearn) reported
@theoatrix lmao you're dumb as dirt bud, clearly you've not visited any (os)rs pages on FB, they're toxic as hell towards Rs3 (which is also RuneScape afaik), you won't fix ****, you only made a fool out of yourself because you don't understand 'banter' smh, just lighten up mate for real :)
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Foye
(@stfhbn) reported
@OldSchoolRS why are the servers taking forever to login, and sometimes just not responding? Whats happenin?
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Iron Excused
(@IronExcused) reported
@JagexSupport Its email login, i got the email. But not the password, and the email to get the password reset has changed. So the login email is not the email, that gets the password reset..
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jaysn301
(@jaysn301) reported
@JagexSupport So they keep spamming me with logins, and for that I believe is what makes my account become locked out. Can you guys please help me and change my Login email so I can update it and resolve this reoccuring issue. Anything helps thank you so much.
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El WarLord
(@ElWarLord) reported
@JagexAsh @JagexSupport My account was fully secured. I’ve retrieved it, tho 1-2b was taken not more than within a day, what good is it having an active authenticator and a bank pin? I hope you can further investigate this issue.
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Theoatrix
(@theoatrix) reported
@Swede_Badass @Mankedupmage @OldSchoolRS PvP updates aren't the problem. It's the organization of clan battles and group fight locations.
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Theoatrix
(@theoatrix) reported
My personal boundaries have been crossed thousands of times by users on Reddit and Twitter in the last 2 days. It's honestly laughable how ****** up the RuneScape community is. I'll fix it tho
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Gijs Lamaker
(@gijslamaker) reported
@JagexSupport hello, my authenticator code doesnt work anymore on my laptop. I can login on phone tough. But if i visit support page it tells me to login. But i cant since code dont work
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Method PureSpam
(@ianspam) reported
@Swede_Badass @OldSchoolRS @Mankedupmage I want to also add I don't think him simply being hired would change much. Concerned higher ups still won't support such a small % of the game with dev time, will just be same problem that Rogue had I imagine
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tjovanovitz
(@tjovanovitz1) reported
@JagexSupport got a notification that someone tried to reset my password for osrs. Been hacked twice in the past week & now when I go to login even with an authenticator it tells me on home page, “code 15” blocked
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Sunset Sissy
(@IllusionFunni) reported
@JagexSupport We meet again jagex, this time with an issue I seem to commonly have. I forgot my password again, but I do not fall for the account locking. Instead I try to reset my password. But for though website see me as unfit, and bestowed me error code 15.
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NetTheory
(@net_theory) reported
@JagexSupport @JagexSupport None of the options under the "Steam Login Issues" are related to my problem. Please help.