Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (63%)
-
Online Play (25%)
-
Matchmaking (6%)
-
Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Moore Jake
(@Moore_Jake9) reported
@MikeHaddad1989 @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
-
We
(@thehunterseye) reported
@JagexSupport No, it means that your support system is broken. I provided valid information that I could which was more than enough to prove ownership. It is a very old account so information is limited. A human could fix this in 2 mins. That is the most frustrating part
-
young Wilson NC72
(@Nc72Young) reported
@jaymehedge @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
-
Tom
(@MightyafroRS) reported
@MikeHaddad1989 @OldSchoolRS That would depend hugely on the problem you're having.
-
PercyTheTravelr
(@PercyCharles65) reported
@hblair00234 @JagexSupport I have had a similar experience on my account, I contacted support for two months they couldn’t help and that's quite sad,you can send a message to zikhackz on IG,he helped fix mine
-
huu
(@hh07714562045) reported
@FaladorGuard03 @JagexSupport Why don't you seek #robfixx on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under jagex support good at this and trustworthy
-
JIM CHAPMAN
(@JimChap_man) reported
@KunoYoshitoshi @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
-
Sterling Lewis
(@Sterlin95247545) reported
@JagexHelpStevie @JagexSupport No problem, I’m trying to get my childhood account back and they want some pretty weird info like what internet provider I used to create the account. I made the account when I was 14. 18 years ago there is no way I can remember alllll of the info. I got some of the questions.
-
MH
(@mhmad512j) reported
@FaladorGuard03 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
-
Özge Özsalih
(@zgezsal90358197) reported
@JagexSupport @Danzzzzzx I have a problem that I've been trying to solve for months. My @xxxx_o_xx username account has been stolen and I can never access it. the twitter support team can't quite understand my problem. they changed my email. PLEASE HELP ME
-
huu
(@hh07714562045) reported
@FizzicaL_x @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
-
Leonardo Sties
(@Sties_leo) reported
@JagexSupport #Runescape understand that this goes against the terms of service, which is why my account was banned in 2017. But here's the thing, I had no involvement in this. My account was hacked without my knowledge or consent and I actually stopped playing Runescape in 2016
-
JIM CHAPMAN
(@JimChap_man) reported
@Anton10672349 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
-
11
(@aassddf3655) reported
@ICanDrownAFish @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
-
Bearsie
(@C33k2) reported
@OldSchoolRS @JagexSquid Heard you guys are releasing bh craters but not to f2p games gonna die it was like that pre eoc if you don’t cater to f2p players how would they wanna be P2P think about everyone Jesus give me a job there I’ll fix osrs real quick
-
Ruby
(@windlesszephyr) reported
@JagexSupport looks like none of this, nor the troubleshooting advice from the authenticator I use, is helping. maybe it's not an issue with the authenticator specifically and I simply can't log into osrs mobile in general for some baffling reason.
-
Moore Jake
(@Moore_Jake9) reported
@ICanDrownAFish @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
-
JIM CHAPMAN
(@JimChap_man) reported
@Squirtlepower0 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
-
JIM CHAPMAN
(@JimChap_man) reported
@SSylvesto @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
-
young Wilson NC72
(@Nc72Young) reported
@FizzicaL_x @JagexSupport My account got disabled few days ago as well and every step I made to get it back did not work. I got in touch with #robfixx on instagram which he helped to resolve my account issue. You should probably check him out
-
Eike Kusch
(@nessandporky) reported
@RossRevs @7ormRS @OldSchoolRS Dude, you're the one complaining about such a niche issue because you choose to limit your account. What a rebuttal, lost and resorted to insulting. Heed your own advice and go outside.
-
huu
(@hh07714562045) reported
@jaymehedge @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
-
shelice
(@fitriaputri981) reported
@Jay_Schillaci @JagexSupport I also lost access to my account and I couldn't get a human to help me out. Their automated customer service was useless and they never responded to my tickets. @Sgt_bruce1 was so prompt with his help and follow up with fixing the account problem
-
LiRoSe🌹
(@Lirose40) reported
@DeutscherJ324 @JagexSupport @OldSchoolRS There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
-
General Kenobi
(@xSUPERXEROx) reported
@JagexSupport Hello. I am trying to log in to my account but I'm stuck in a loop of password resets and account being locked. Nothing on the support page is solving this issue for me.
-
Kenneth Goodspeed
(@K_Goodspeed) reported
@JagexSupport I got a disconnection and my account is deleted????????????? My email now logs me into a totally different account on the launcher and my auth doesnt work on main account for login???? What is going on??? i was doing clues
-
young Wilson NC72
(@Nc72Young) reported
@FaladorGuard03 @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
-
Leonardo Sties
(@Sties_leo) reported
@JagexSupport #Runescape and I have the utmost respect for the work you guys do to enforce the terms of service. That being said, I don't think it's fair that I was banned due to something that I had no control over. I'm hoping you'll take another look at my account and consider
-
MF
(@myhafz166xxx) reported
@MikeHaddad1989 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
-
11
(@aassddf3655) reported
@BntEternal @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message