RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/14/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (28%)

    Online Play (28%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • dmgital Digital (@dmgital) reported

    @DillonHarry4 @JagexSupport There’s this genius who can help write to #levinfix on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • ferd_nard_ ferdinard (@ferd_nard_) reported

    @Physicals111 @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • JagexAsh Mod Ash (@JagexAsh) reported

    @itz_LazyJ I'm afraid this isn't a Support channel and I'd not be able to help with an account issue instead of them - they're JagexSupport on this platform if you'd like to ask them here, maybe describing to them what the issue is.

  • awawq2345 E6 (@awawq2345) reported

    @Irmanta51978425 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • Ahh_Migs Miguel (@Ahh_Migs) reported

    @JagexSupport need help recovering my account, someone changed the email, and whenever I try to sign in via Steam it says I need to unblock my account but I can’t

  • Siera130 Fuzza (@Siera130) reported

    @queensblade1100 @Savage29492304 @RuneScape bruh if that was the case everyone and their nan would just go to hardmode kerapac and crash ******** outta the fsoa lmfao think brotha think

  • kdhshaidisej kdhshaidisej (@kdhshaidisej) reported

    @OldSchoolRS @JagexAsh @JagexSupport it's been 3-4 days since I created a Zendesk ticket and no one has replied to resolve the issue . Hijacked account. Figured you guys would be a little faster to get someone's account back . The website said within 48 hours for ticket reply.

  • Lurked_Moar Lurk-Moar (@Lurked_Moar) reported

    @JagexSupport Yes, in this recovery form, It is said ; "Please provide your email address so we can inform you of your appeal result." This never happens, the problem is bigger than just making a recovery. Can you guys help me other than telling me to make a recovery request - Yes/No?

  • shajimashaji Olivia (@shajimashaji) reported

    @sean34822864 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @super_cyber1 on Instagram who helped me recover back my account . I confidently recommend his service

  • friedricch_ soo (@friedricch_) reported

    @sock_blaster @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • Dd4wggg Daniel Forsyth (@Dd4wggg) reported

    @JagexSupport @JagexAsh I get that it may take a while too respond, but a whole month? Really? Can’t be that bad surely? All I want is my account back, it’s a 5/10 minute fix, but I’ve had to wait over a month for something you can easily sort in 10 mins, just please help me get my account back :(

  • friedricch_ soo (@friedricch_) reported

    @Physicals111 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • ghostabovecp ghostabovecp (@ghostabovecp) reported

    @JagexHelpStevie @JagexSupport "Your account has been temporarily banned for using a middleman service for deathmatching in Old School RuneScape." Then the exact minute that ban expired, a perma ban for RWT major. Never once DM'ed after blogpost. Didn't know it was against rules as jagex never said. Thnx!

  • wee_nner wee (@wee_nner) reported

    @sock_blaster @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • shajimashaji Olivia (@shajimashaji) reported

    @torpey95 @RuneScape My account also got a permanent ban and support did nothing to help , not until I reached out to @super_cyber1 on Instagram who helped me recover back my account . I confidently recommend his service

  • El_Vis88 Elvis (@El_Vis88) reported

    @Oliiibaby @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • friedricch_ soo (@friedricch_) reported

    @Irmanta51978425 @JagexSupport Hey, please read I really know how this may sound to you but getting support out here is very difficult I’ve tried every possible way to get in touch with support team but no reply from them, I suggest you contact #kelvtoolz on instagram for support he got my issue resolved.

  • wagdeeee50971 sil (@wagdeeee50971) reported

    @1Cheesedog1 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • kylerurpking Rurpking (@kylerurpking) reported

    @JagexSupport I went to login yesterday and it said I needed the authenticator which I lost on my old phone so I went to disable the authenticator via my email but I haven't received the email in about 12-14 hours, just wondering if thats a normal wait time or not.

  • ZayneGSD Iya'zahra. 🇺🇦 (@ZayneGSD) reported

    Bossing in RuneScape is such a trip because the game literally conditions you to believe it's a medieval-themed Cookie Clicker, set-it-and-forget-it kind of game, then when it comes to late game PvM content, you need to be tick-perfect with EVERYTHING or you'll crash and burn.

  • mohammehogf mohammed (@mohammehogf) reported

    @Physicals111 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • je_frey_44 Jeffrey (@je_frey_44) reported

    @ghostabovecp @JagexHelpStevie @JagexSupport My account got permanently banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • dmgital Digital (@dmgital) reported

    @fabioc4m4ra @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • shajimashaji Olivia (@shajimashaji) reported

    @UFKScratchy @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @super_cyber1 on Instagram who helped me recover back my account . I confidently recommend his service

  • fixemd fixed (@fixemd) reported

    @abe_no123 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • pierreschonning Pierre S (@pierreschonning) reported

    @WildeHopps4ever @RuneScape No, just no. If that would happen, you would crash the prices of all rares... Runescape is a grind and always will be, so grind it

  • wagdeeee50971 sil (@wagdeeee50971) reported

    @Dd4wggg @JagexSupport @JagexAsh There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • ferd_nard_ ferdinard (@ferd_nard_) reported

    @Irmanta51978425 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • wagdeeee50971 sil (@wagdeeee50971) reported

    @sock_blaster @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • shajimashaji Olivia (@shajimashaji) reported

    @nienkemulder1 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @super_cyber1 on Instagram who helped me recover back my account . I confidently recommend his service