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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (63%)
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Online Play (25%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Game Crash | ||
| Online Play | ||
| Online Play | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Melissa
(@lissla) reported
@JagexSupport too many login attempts... support ticket says to create a new acc if I’m not too attached to my old one?!! (I’M VERY ATTACHED) I hadn’t been on for a few hours when I randomly got this message I am not happy it’s Friday night was planning on getting some gains 😭
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Austin Wells
(@machinegunwells) reported
@Theoatrix @JagexSupport Its honestly sad. No hate but 20 years and no true improvement to the most core element of a company, “Customer service”. I’ve lot many accounts over the years.
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james latham
(@jamezyboii) reported
@OldSchoolRS Stop trying to add vls its a broken bloody pvp weapon that'll ruin ****
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JagexHelpElf💙
(@JagexHelpElf) reported
@reinald63195242 @JagexSupport Hi reinaldo, I am sorry you are having such problems with this. When you are asked for your Authenticator code, are you able to choose the option "Lost your authenticator" please?
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Joseph Sulenski
(@XJ9LoL) reported
@RuneScape Do you not find players killing things too fast and getting rid of the challenge/mechanics of a fight a problem? You guys used to talk about considering putting tier/damage caps on bosses if you came out with t95, so wondering if that thought process has changed due to powercreep
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Sadia
(@saadanas11) reported
Hi, RSN- Chai Pilo yesterday I played and before 5 hours I tried to login can’t login says wrong password email got swapped I guess as I am not getting any password reset email . Have recovered it twice with all old information still no reply from @JagexSupport so plz @JagexDaze
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Casey W
(@LensOfCasey) reported
Got back into runescape so that might be a problem for my productivity. I suppose at least it's something that I can do in the background while working on other stuff
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hyperrealistic mountain dew
(@sosenblume) reported
if you think playing runescape is torture that's your problem. i like it.
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Colin C
(@ColinC86452193) reported
@JagexAsh @JagexSupport Hello, I have been locked out of my account for the last 8 hours. I linked my account to steam and was able to log into rs3. I am still currently locked out of osrs. This has been a reoccurring problem every few weeks for 3 or 4 months. Can you help? Ty
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Utzy
(@OSRS_Utzy) reported
@JagexSupport My account is unable too log in due too the "too many login attempts" what i dont understand is, i can log onto mobile no issue! any help?
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Tom-RS
(@tazrox04) reported
@RuneScape Please fix teamsplit at vorago 🥰⛏⛏
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Camm
(@CammOSRS) reported
@JagexSupport The mobile data or any other network solution yields the same “too many login attempts” message for me.
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LFC Chris Ⓜ️
(@PopcodLFC) reported
@JagexSupport my account has been stuck on “too many login attempts” for an hour. I log into other accounts just fine. And I haven’t been on all evening. I changed password and everything but still no luck
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Gerónimo
(@sayGeronimoPR) reported
@RS_Meric @MartinOSRS @OldSchoolRS Easy fix = bring out raids 3 and make the common drop be an attachment for blowpipe that makes it 2 tick again. Also makes it untradeable and consumes the attachment like an avernic. Voila
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Pedro Gallegos
(@pdgallegos) reported
@OldSchoolRS i cant login on wolrd 485
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Jordan Thomas
(@jthomasuk) reported
@JagexSupport Why does your iOS mobile app for OSRS crash whenever I’m around a lot of players?!
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Sadia
(@saadanas11) reported
Hi, yesterday I played and before 5 hours I tried to login can’t login says wrong password email got swapped I guess as I am not getting any password reset email . Have recovered it twice with all old information still no reply from @JagexSupport so plz @JagexSupport
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uberstunts
(@uberstunts_) reported
@JagexSupport I believe someone is repeatedly attempting to log in to my account. rsn: uberstunts. Can I change my email that I use to login to my account? my current login has been victim to multiple breaches from other sites. Thanks
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sam harounian
(@HarounianSam) reported
@JagexSupport i am having the same issue again my rsn is suprakilla too many login attempts i can log into my account on my iphone i tried mobile hot spot but wont allow me to on pc i want to raid and stream on twitch im locked out of my account please do something help so i can
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Jagex Support
(@JagexSupport) reported
@kroening_zach Hi! If you enter the "RuneScape web browser issues", there's a "Contact us" button at the bottom of the page - please use it to contact us directly for further assistance. ~Seal
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Utzy
(@OSRS_Utzy) reported
@JagexHelpElf @JagexSupport I thought RS3 was the only one on steam, i play OSRS. I have filed a email/report issue like 5 mins ago.
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Jacob Friday
(@Jman_Friday) reported
@JagexSupport I have an account recovery issue. I seem to not be able to recover a hacked account that happened earlier today. Can provide multiple details, not enough room in recovery request. Want to act fast before canceling credit card. Your help would be greatly appreciated.
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Luiz CCovaSan
(@LuizCCovaSan) reported
@JagexSupport Even using mobile data and trying any other connection it does not connect, this is a lock on my account and not my service, my iron man connects but my main account does not.
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***** cat 32
(@dirtycat321) reported
@JagexSupport hello, I've made a ticket on the "Report issue", Too many login attempts from your address, if it could be review and responded to, would seriously appreciate it if any sort of action can take place, which can inform me on the situation
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TheRealKimShady
(@KimShady415) reported
@RollestonOSRS @OldSchoolRS Because it makes the minigame unfun for everybody. Ranging is the only thing to counter maging but its practically useless still. And that also sounds like more of a you problem just saying. Ice barrage in SW was BROKEN in 2009. And its even worse now.
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Luiz CCovaSan
(@LuizCCovaSan) reported
@JagexHelpFrost @JagexSupport The old school version, has no social media and the Rs3 version does not work the social login, the only login that works is the STEAM downloaded by steam!
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Velek
(@VelekOSRS) reported
@JagexSupport I'm getting logging spammed on my account, how can I resolve this issue?
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I O
(@I_O_rs) reported
@RuneScape Is there any ETA on a fix for queueing activating defensive effects like barricade a tick late, as well as stalling movement when activating a queued ability?
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BlackGriffin
(@BlackGriffin11) reported
@JagexSupport Shoe is not inappropriate and technically neither is the word within it "***". It's a name for a tool. I know the word shoe is the problem as I've tried many iterations of my name and shoe is the word causing problems. What is the issue?
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Astro_Muffin
(@MuffinAstro) reported
@JagexSupport I've always used Google to sign into my account, now it's saying that a problem occurred when connecting my account. I clicked try again but it's doing the same thing