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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@yerrakunt) reported
@OldSchoolRS please fix the servers it’s been years and this keeps happening 😭
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chris cav
(@CavXero) reported
@JagexSupport #runescape Web server is not reachable how do I fix this?
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nurmohammed
(@nurmohammed2) reported
@Gone_Nutty @JagexSupport Hi there. Ohh sorry for that, many have been hacked , disabled, suspended And the support system has done nothing yet to rapid hacking. I got the same issues but luckily I met someone who helped me resolve my issues you can as well message him on instagram@andrian_fix
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chris cav
(@CavXero) reported
@JagexSupport #runescape web server not reachable? How do I fix this?
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Cbum
(@Mrbiiiist) reported
@JagexAsh you guys service are so bad, i haven’t got any help yet from the support and my main is still perma banned cause of a idiot who hijacked my account, please can you look into my perma ban?? @JagexSupport
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🏴☠️🇺🇸Spencer Faulkner🇺🇸🏴☠️
(@CincysGodfather) reported
from
City of Lakeside Park, Kentucky
@thegerardshow @RuneScape I’m talking resources my guy. Fully focusing resources on the stability issue. Essentially zero content until the issue is addressed. Hell that gives content devs time to really work on the content that would be while they’re fixing the servers. I’m just stating as a online game…
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osrsbolts
(@osrsbolts) reported
@OldSchoolRS can we have right click taskbar login so it's 1 click from the actual desktop?
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MAD MAX 1962
(@DONDRUMMOND3) reported
@RuneScape BESIDES NOT BEING ABLE TO GET ON FOR OVER 2 HOURS AND WONDERING WHY FRIENDS ARE PLAYING OVER IN ENGLAND = FIX THE FUKN GAME AND GET AN EMAIL AND PHONE SO PEOPLE CAN RANT TO YOU IN PERSON RATHER THAN ON A SOCIAL MEDIA APP FUKN BULLSHIT
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The Gerard Show
(@thegerardshow) reported
@CincysGodfather @RuneScape Again, the content development cannot help with stability. Telling them to do zero content until "the issue is resolved" won't speed the stability, it will just have content developers sitting doing nothing. Stability engineers are totally separate from them.
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Nathan Griffith
(@NathanG51055351) reported
@JagexSupport Having some problems with the authenticator not recognizing my email? Can't activate it even though its registered.
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ANJELO
(@anjeloMiKoli) reported
@16ozChef @JagexSupport The issue of user's accounts getting banned is really getting out of control, many are complaining about been falsely banned and support are mute not saying anything about this😒 I was referred to (Smithfixsecurity) on Instagram he helped me, seek his recovery services.
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MrJacks97
(@MJacks97) reported
@JagexSupport Is there a way to get in contact with somebody personally to explain my issue to? I can't find my way through the different options on the Support website, and my issue isnt on any of the pages either.
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Smorgutus of Bork
(@Smorgeyborks) reported
@Valestrider Damn that sucks. Their log in system is beyond archaic. $12.50 a month lmao. Unironically, contacting @JagexSupport here is way faster than submitting a ticket. If that doesn't work, you could post your problem on the subreddit and maybe with enough upboats a Jmod will see it.
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rose
(@laativo) reported
@JagexSupport How do you actually submit a ticket? On the support page I can't actually see an option to submit a ticket, just different articles which can't help with my issue.
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rose
(@laativo) reported
@JagexSupport Hi Dorothy :) I've already sent another tweet explaining that I am not receiving emails, I have gone onto the support page and tried everything there but it's still not working! I need to know what to do now?
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Sara W
(@SaraW10262310) reported
@CincysGodfather @RuneScape I'm not missing the point, you're complaining an issue they're already addressing. Who said they weren't looking into and trying to fix it before?
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Nick Meyers
(@NickMey45627464) reported
@RuneScape There was a MASSIVE lag spike about 10 minutes ago. Effected half of my clan. Is this something to investigate?
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Christ mg
(@christMg001) reported
@MileageRS @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Ryan McGovern
(@TekGadgt) reported
@RuneScape Do you have an update on what's causing the servers to crash so often?
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fiftymk_fox
(@fiftymk_fox) reported
@RuneScape issues signing in again was good now not I was being stupid and logged out for reset keys
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Lol_its_m3
(@Lol_its_m3) reported
@7ormRS @GreenDragonBot @OldSchoolRS you paid for twitter blue of course you dont see the problem
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Douglas
(@Zytran) reported
@RuneScape I’ve been locked out of every login method, even the website support system. How do I contact a real human?
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🔪⚰️
(@HitachiWachi) reported
@OldSchoolRS service was down last night. I had to go outside and wound up sleeping with someone. this is on YOU
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Jerry
(@Jerry24881091) reported
@OldSchoolRS I'm so sick of your **** disconnecting all of the time. Fix your ******* game, you have the money!
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The Gerard Show
(@thegerardshow) reported
@CincysGodfather @RuneScape Scale is an industry problem that people get paid big bucks to solve, and even still companies like Amazon see service disruptions, especially as more bad actors fight to dos providers creating a scaling arms race
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Zender333
(@Zender3331) reported
@JagexSupport we spend $11 a month on membership for your server to constantly crash and getting players disconnected. Can you actually invest the money in ensuring your servers don't crash? This is pathetic.
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Torm
(@7ormRS) reported
@Lol_its_m3 @GreenDragonBot @OldSchoolRS I don’t really see a problem with the way it currently is, and I don’t see them changing it any time soon.
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Matt Annand
(@Matt_Annand) reported
@JagexSupport, I’m having trouble logging in on both my PC & Laptop, I can log in on mobile, runelite says to download jagex launcher and than jagex launcher says that the credentials are in correct, when I know there not its the same credentials I use to log into mobile. Help!
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sultan
(@121wglkky121) reported
@Matt_Annand @JagexSupport Hey you dont have to waste your precious time here because the won't do anything they believe they have better problems to solve just message BEVANFIXX on Instagram and let him fix your problems I can vouch for him
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Lol_its_m3
(@Lol_its_m3) reported
@7ormRS @GreenDragonBot @OldSchoolRS you payed for twitter blue, of course you dont see the problem