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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (73%)
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Online Play (18%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Urbandale |
Sign in | |
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
| Charlotte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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A large boulder the size of a small boulder
(@quantum_boulder) reported
@RuneScape Are we going to get a fix for the Staff of Armadyl being able to deal basically infinite damage on any target using dummies?
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john jingleheimer
(@johnjin03939787) reported
@W83Official @tikoliouyu @OldSchoolRS Spoken like a true reddit NEET. "All the trouble".. it takes all of half an hour. Too busy bankstanding? Reddit NEETs are so out of touch it's insane. Go outside.
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carino
(@runescapecarino) reported
@OldSchoolRS steam is not working
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Platinum_Emerald
(@PlatEmerGaming) reported
@RuneScape Hi Runescape, is there a problem with the Steam client at the moment? I'm constantly having the message "There was an error loading the game configuration from the website" I know its not my firewall as I've checked it and its allowing RS in it
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MKemz
(@tikoliouyu) reported
@Bewear1835 @auzzymotto @OldSchoolRS Sounds like a you problem then
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C-ck
(@CckOSRS) reported
@OldSchoolRS I really enjoyed this quest honestly. after completing it before you do NOT have to do the actual theatre again. Feels like an actual (fetch)quest now! Good job fixing mistakes OS-team! Now fix pvp <3
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H
(@jonnythompson3) reported
@OldSchoolRS i have to re do “A night at the theatre “ because you guys ****** up and didn’t fix it since may 3rd ? comical
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Golden_Pleb (LET PURES USE SLEPEY TABLET!)
(@golden_pleb) reported
@OldSchoolRS Just tried to kill it. Still broken. Should I relog to unbreak it?
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Chris
(@ChrisChri9) reported
@auzzymotto @mattsart7 @OldSchoolRS Valid points yep, it is great how quick they respond to and act on feedback. It is easy to say in hindsight that it should have been dealt with before the update, but I do think this issue was always going to crop up. Right outcome achieved either way I think 👍🏼
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Rtime
(@rorycwatson) reported
@OldSchoolRS Steam client is not opening for me. Desktop client and mobile work fine, as well as 3rd party clients. Is this something that's normal/you're aware of? Or is this somehow a problem on my end? Don't reach the login screen when opening steam client.
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alejandra 🐍
(@duquemorales_) reported
I want a streaming service where I can play Siege, Dark Souls, RuneScape and Call of Duty with my tiddies out
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Megan Brown
(@meganxbrown1) reported
@JagexSupport But I wasn’t cheating - I was using your application that I downloaded from your website. I submitted saying my account must have been hijacked and there was also some pin I didn’t have access to when I tried to login after a year.
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owen
(@nolongerintocar) reported
@JagexSupport i’m getting error 15 on the create account page
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Edna Baptist
(@BaptistEdna) reported
@JagexSupport I am having issues logging into the game due to loggin spam. Please help me change my loggin email as its the only way to get me back into the game ty. I am being harassed and want this utter nightmare to stop.
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Bewear1835
(@Bewear1835) reported
@tikoliouyu @auzzymotto @OldSchoolRS It's not my problem, it's Jagex's problem they didn't ask us if we wanted to do it again, they should've just put dialogue in there in the FIRST PLACE, because if they wanted us to experience the boss lore of TOB they would've done that. but we already did it, so we don't care, -
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Edna Baptist
(@BaptistEdna) reported
@JagexSupport Hey I am still having issues logging in because someone is spamming my username to prevent me logging in and are asking for degrading irl photos of me. Please end this harassment by allowing me to change my loginemail.pls dont ask me to change pw or reg email.
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thijs
(@thijsfio) reported
@OldSchoolRS Went to do Phosani's Nightmare after the update, I couldnt deal dmg to the boss in the 4th phase. So eventually i died. Went back to pick up my stuff, but the npc says there is nothing there, lost my full twisted ancestral + some other stuff. Please fix this
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Mod Light
(@JagexLight) reported
@OldSchoolRS We've deployed a couple of hotfixes in an attempt to rectify any issues present in Phosani's Nightmare. However, we're seeing reports from a small number of players that they are still experiencing issues. We'd like to thank you for your patience as we continue to investigate.
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42
(@four2eu) reported
@dr4g0nk1ng @PapittosonChami @OldSchoolRS but the issue is you can't do that without addressing the alt'ing issue, right? alt'ing is less risk than current safe bagging, so you'd need jagex to enforce action against alt'ing, and I think BH getting removed twice shows how they fancy moderating content
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Damian Price
(@DamianP43227531) reported
@RuneScape unable to run RuneScape keeps getting stuck on loading application resources? Any idea on a fix or is this an issue currently?
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Official W83
(@W83Official) reported
@tikoliouyu @OldSchoolRS It's just a BS update. Why do we need to go through all the trouble for a 2nd time for no rewards? Only for 5 lines of lore?
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RummageAround
(@AroundRummage) reported
@JagexSupport #runescape I have got my account back already, that’s not the issue!! The issue is that I was hacked last night and being a loyal customer of yours I’m SURE you can rollback my account so I have my stuff back Right? 15 years of loyalty you can help right?
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Jack Stanjer
(@jack_stanjer) reported
@JagexSupport Hi, ive spent a very long time trying to get my account back, do to an issue with my registered email. We finally fixed the issue and I got to log in! Since then ive tried to login again so my friend could also reminisce, but it seems I have been pernamently banned
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AgentAlex367
(@Agentalex367) reported
@JagexSupport No this doesn’t help. I CAN’T ACCESS THE ACCOUNT ATTACHED TO MY STEAM ACCOUNT. Thus I cannot login and unlink the account.
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JoesephOsa
(@JoesephOsa) reported
@JagexSupport #RuneScape #OSRS #SpacePunks Having some strange Account trouble, but I can't seem to figure out how to resolve it. The Support Website (your link) is just running me in circles and may have many it WORSE. Nor can I figure out how to Email someone directly.
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Golden_Pleb (LET PURES USE SLEPEY TABLET!)
(@golden_pleb) reported
@OldSchoolRS How did Phosanis parasite get broken? I don't enjoy hitting it 6 times to kill it. Fix soon?
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General_Iroh1
(@General_Iroh1) reported
@OldSchoolRS There was a minor timeline error in the Night at the Theater quest rework. In the bloat room the steel boots hanging on the hook were chopped off from the mage adventurer sent in. They wouldn't be there back during the initial creation of the theater. Great story & lore though.
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Andrew Goulart
(@Envviii) reported
@JagexSupport i cant even recover my account created with the email that created the account its pretty sad that there recovery system was better 10 years ago i had no problem recovering up until this year
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JoshMarksman
(@marksmanjosh) reported
@lewiosrs @OldSchoolRS what seems to be the issue
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Alex L.
(@MagicAlexxx) reported
@OldSchoolRS PvP is broken and needs a revamp (there's a reason 70% of the community downvoted the updates when they used to be polled). On top of that even if y'all can't remove botting and third party gold sellers; at least try to implement solutions. Getting sad watching it go ignored