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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (69%)
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Online Play (25%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Devan Mitscher
(@dmitscher96) reported
@JagexSupport Have moblie installed and everytime I go to login it loads up ne to the screen I had screenshot on other tweet and been like this for month I've had it uninstalled and reinstalled and still no fix
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Berserk_Loon
(@BerserkLoon) reported
@JagexSupport the contact support doesn't list my issue no where have I found my issue. I've had a Runescape account since 2008, haven't played in years. I log in and it asks me to change my name. It is not offensive in anyway shape or form. Please help!
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odisho
(@odisho1996) reported
@RuneScape Still can't login into my main and f2p catching butterflyes it's just a waste of time because you don't get any reward mhm ?
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Jordan Smith
(@JordieLIVE1) reported
@JagexHelpL0ne @JagexSupport Already have. It was denied because I selected "you have made a mistake". I didn't realise the appeal system was this broken until afterwards
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Yorwin Chacin.
(@yorwinchacin) reported
@JagexSupport Thank you for taking your time to respond but it did not help me to solve the problem with a cold greeting I say goodbye to the game
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IncogsquitoM
(@IncogsquitoM) reported
@JagexSupport Thx for the terrible service and your rent a cop like strategy's you use for assuming someone's doing wrong. Ridiculous tbh. 0/5 for the support team. If you need help with something these guys did wrong on their end better off talking to your wall about it.
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jesauln2
(@jesauln2) reported
@JagexSupport All of a sudden my email address is invalid? Username is Apocalypseju, I'm convinced my login info is good
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jason
(@jtl1e) reported
@JagexSupport I keep resetting my password for account "plox1364" and regardless of what password i use i cannot log in i was one of the account affected by the issue.
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nick
(@nick70482354) reported
@JagexSupport will using a VPN on my PC / mobile device cause issues ( any type of accidental ban ).
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Sid account
(@ClashCcpla) reported
@theguyspykids3 Charge $90 million in old-school runescape bonds and then crash the economy of the game
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Zephy / Paddy
(@lZephy) reported
@JagexSupport I have had a login issue for the last month or so. If there is an email I can forward a message onto or anything I'd be appreciative. I'd like to log back in and play asap :)
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jord
(@JordWasTaken) reported
@BlackboaNation @RuneScape RuneScape3 but havent been able to play for around 3 weeks. they had problems and it kinda like deleted accounts, and they had to rebuild the accounts or someshit. 1% people had it happen.
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Diego Gonzalez
(@dj1985) reported
@JagexSupport @Baconzz Your ban system it´s so broken
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Bracken Baldwin
(@Baconzz) reported
@JagexSupport I really don’t want to dwell on this any longer to be honest and who is to say your mistakes won’t happen again. I understand RWT is a hot problem but be more thorough. Thank you
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INTENSI-T
(@INTENSI_T) reported
@JagexSupport cant login, whats going on? completely locked out.. cant do the easter event.
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JustZach
(@JustZach92) reported
@RuneScape HOW ABOUT YOU FIX YOUR GAME BEFORE TRYING TO SELL MORE JUNK, WE CAN'T PLAY, FIX THE LOCKOUT
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mochii
(@mochiidemon) reported
@OldSchoolRS need some support help! Someone hijacked my bfs account and they're currently online, blocked from the recovery service.
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Oscar rönnbäck
(@ORonnback) reported
@RuneScape Sucks that i cant login....
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swerve
(@SwerveOGU) reported
@JagexSupport Hello. I used up my last appeal about 7 years ago. I believe it was denied. I have changed a lot since then and was hoping for another chance. My RSN is "From Ontario" and login name is "dry bl1tz". Thanks
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Ryan Odinson
(@ryan_odinson) reported
@JagexSupport @Saud61647074 It’s been over a year and we’re still having this problem can you guys please look into it?
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UNBAN SWANKET
(@istillplayosrs) reported
@JagexSupport my account was recently perm banned and i’m certain I didn’t break the rules which leads me to believe I was falsely banned for something I did not do. Either your detection system made an error or my account was compromised. I’m not eligible for an appeal pls help
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Granny Spanner
(@GrannySpanner) reported
@JagexSupport Rsn is: 1harryy Username and password are for sure correct, but I'm getting the message that my account is protected pending restoration. This is strange because I've been able to log in as usual despite the recent login issues
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The Real Eddie
(@EddieMenger) reported
@RuneScape It’s crazy how you’re now just ignoring all the users who you’ve locked out but are still happily charging. I’ve still yet to receive a single email about this issue. This is the “customer service” from a company that’s two decades old? Disappointing.
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The Real Eddie
(@EddieMenger) reported
@JagexSupport As I’ve said far too many times, you keep sending me a link and statinf that there’s a “Report Issue” button. There isn’t. Please at least check that you’re sending the correct link. I’m at my wits end here. Can someone please help, and not just send a macro response.
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Ok Holmes
(@snakelingholmes) reported
@OldSchoolRS Fix where olm portals in solo won’t be 25 squares away every single time...
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INTENSI-T
(@INTENSI_T) reported
@JagexSupport i take it you'll allow players who were unable to login, to do the easter event, when their accounts are re activated??
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Hey
(@StickyyBunnz) reported
@RuneScape It honestly blows my mind how you’ve been ignoring us. You guys tweet **** like this acting like there isn’t a problem. You really don’t give a **** about us and it shows.
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jesauln2
(@jesauln2) reported
@JagexSupport It's not working
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Zephy / Paddy
(@lZephy) reported
@JagexHelpFrost @JagexSupport Is there no bypass to get it resolved sooner? Or is it a general issue with most people, Thanks for the help
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Mack Solomon
(@MackSolomon8) reported
@JagexSupport I am having issues when starting RuneScape Mobile on my device the screen goes black and I do not get to the login screen.