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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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dbd
(@Dbd18310722Dbd) reported
@JagexSupport hello i have a bit of an issue yesterday i fell for a dumb phishing scam yeah i know loll.. well today i logged on and tried to play but i have a 13 day ban? i looked further into it and it says its from 3rd party gambling, maybe a mistake from the phish scamtrade?
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Alvaro Mariea
(@Alvaromariea) reported
@JagexSupport @JagexArchie @JagexTyran Hey. I was banned for using MM service back in the day where streamers advertised a cc and thought it was safe. After the announcement of jagex confirming its banable I stopped it and still got banned month later (even though) I stopped. The ban is temporary. Other players.. 1/2
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GreyWolf_Sigma
(@dave10259) reported
@ale4317484 @JagexSupport Contact @kawasandistro regarding your account issue, to fix it immediately
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Jessica
(@jessicuhcha) reported
@skeeter3113 @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Jessica
(@jessicuhcha) reported
@Arc_OSRS @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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GreyWolf_Sigma
(@dave10259) reported
@Lexlols @JagexSupport Suggest you try @kawasandistro regarding your account issue, to fix it immediately
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Derek Voss
(@skeeter3113) reported
@JagexSupport so there is no rectifications for your mistakes when you ban someone in #osrs who hasnt broken a rule?
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LachieOnTopp
(@Lachieontopp) reported
@Jagex @JagexSupport Still waiting to hear back about an appeal and perm ban that must be a glitch. Accused of using bots but have not used since a warning given to me in June. Main account perm banned and new account banned less than 4 hours into game play
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Humble 🙏
(@TalibanLucci) reported
@JagexSupport please help me with my problem, I am a regular prem member every year. I never saw a premier package in bond shop besides when you announce it. 2 months ago I saw you had a prem member package and I bought it. So why am I not premier? No after fact nothing. Help ty!
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Robarm
(@RobertA87220257) reported
@JagexSupport Tons of other people on the internet have this issue too! And there’s nothing on your support page to address this, I’ve checked everywhere. 😢
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Kelsiara
(@Kelsiara1) reported
@RuneScape Is there a problem with purchasing Premier membership via card on the website? The white circles are going round repeatedly, for several minutes, like it's stuck. It hasn't yet asked me for the card number/expiry etc. Anyone else have the same problem? 😳
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GreyWolf_Sigma
(@dave10259) reported
@Tom93137 @JagexSupport Contact @kawasandistro regarding your account issue, to fix it immediately
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Jessica
(@jessicuhcha) reported
@Lachieontopp @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Jessica
(@jessicuhcha) reported
@Joshwa87650134 @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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louis miguelrosendal
(@louispogi29) reported
@StefanGo442 @JagexSupport Write a complain to allenfixx on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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Joshwa
(@Joshwa87650134) reported
@JagexSupport unable to unlock my account, when i sign in with my email it works however when prompted to recover it is telling me there is no account linked to this email despite being able to log in with it
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GreyWolf_Sigma
(@dave10259) reported
@RyanHirst93 @JagexSupport Contact @kawasandistro regarding your account issue, to fix it immediately
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Robarm
(@RobertA87220257) reported
@OldSchoolRS @J1mmyRS @OldSchoolRS I can’t login atm, it’s telling me to try again in a few minutes, and I’ve waited hours. Even reset my password and tried everything on the internet. Can I get some support?
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Maria Hassan
(@warsheikh) reported
@ajnaaaaaa @JagexSupport I face similar problems, and the support team never responded, until I finally got help from @MEDIAHACKTOOLS on Twitter, he is a professional cyber tech. Text him for help am very sure he will help you
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Jessica
(@jessicuhcha) reported
@HooksMaestro @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Vince Mendicino
(@VinceMendicino) reported
@JagexSupport this is a legal issue and I will need jagex to contact me before I contact my lawyer.
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Robarm
(@RobertA87220257) reported
@JagexSupport #runescape #osrs #spacepunks @JagexSupport I’m suddenly getting an error, even after changing my password. I can’t login in RuneLite or OSRS client, but I can on mobile. It says “Too many login attempts. Please wait a few minutes before trying again.” I’ve waited hours. Help pls!
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Comeback
(@ttvComeback) reported
if I crash again I'm going back to runescape
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dbd
(@Dbd18310722Dbd) reported
@JagexSupport i only come here with the issue because its unappealable and im hoping you could probably see the ip change? or the guy i reported that did it. and that i changed pass 2 times ended all sessions and disabled auth and reenabled... plz help lol
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ajna
(@ajnaaaaaa) reported
@JagexSupport My computer was hacked a few weeks ago and I took some time off to sort out all my issues from the hacking. The hacker also got my account permanently banned can you please help me. My rsn is Pegasani
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Lil Rope
(@HeckenNoot) reported
@JagexAsh hey Ash not sure if this has a fix but the runescape/osrs websites are both in German for me. I'm in New Zealand and do not have any VPNs on, any ideas?
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TheNorms
(@GamingNorms) reported
Let’s see. Do I be a responsible human being and get some sleep. Or do I continue playing RuneScape while taking out the hydra till the wee hours of the morning. Hmmm sounds like future me might have a problem.
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Dave Lotshift
(@SuaveDave3) reported
@ale4317484 @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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Ryan Sheidy
(@sheidy_ryan) reported
@JagexSupport Please kindly refer to the pictures I posted as I have already gone through this process. It was approved and then the account was locked again. There is no security issue here @RuneScape #runescape
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GreyWolf_Sigma
(@dave10259) reported
@zehhlobo @JagexSupport You should try @kawasandistro regarding your account issue, to fix it immediately