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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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David Harvey Oswald77664
(@oswald77664) reported
@Gazcameron_ @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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****
(@jock50360576) reported
@Romi4669C @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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tek
(@zxv098876zxv) reported
@Svanzscape @JagexSupport Write a complain to kelvtoolz on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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07706705615
(@yyroda33) reported
@mathijsss020 @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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TiffRS
(@TiffsRS) reported
@JagexSupport re service status message for maintenance on 31st, which time is correct as 9.00UTC isn't 17.00 PST, 9.00 UTC is 01.00 PST
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zen
(@sucxksz) reported
@leyland92 @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on Instagram @rezatech1 with my backup account, the dude was really good so maybe you should try him out instead
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Connor
(@Elconnor) reported
@JagexSupport This problem seems to be so wide spread and so many others experiencing the same thing..! Please could an actual human investigate the account: 1980sMusic
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zen
(@sucxksz) reported
@Beratedrs @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on Instagram @rezatech1 with my backup account, the dude was really good so maybe you should try him out instead
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MoonRiderRS
(@FreeMoonRiderRS) reported
@sawkid86 Pt.1 @sawkid86 @JagexSupport good luck on this issue, I personally experienced a similar issue by jagex locking 4 of my accounts, two of them I spent years playing on and achieved completing the infernal on and gaining max combat stats on. -the worst part about my story is that
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🆆🅸🅻🅻🅸🅰🅼😸
(@a7679e61dc414cd) reported
@Svanzscape @JagexSupport Why don't you seek #John_tech50on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under JagexSupportassist, good at this and trustworthy
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BrentS
(@BrentS13549328) reported
@RsnPur @JagexSupport Hey Pur! Ive been experiencing a very similar issue sadly. My account was banned in November and ice been trying to get mods or support to look into it but the only reply I get is "apply for an appeal" which I have. I would reccomend going and reading my tweets to see what I've
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tab
(@majid112_) reported
@PlanetsIzzy @JagexSupport My account got hacked few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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zen
(@sucxksz) reported
@jipopotoman @JagexSupport Support system is out of service because I also tried all platforms but all thanks to @rezatech1 on Instagram who helped me me out some minutes ago
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zen
(@sucxksz) reported
@leyland92 @JagexSupport Support system is out of service because I also tried all platforms but all thanks to @rezatech1 on Instagram who helped me me out some minutes ago
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Cyrus
(@_CKillian_) reported
@JagexSupport #osrs I've been having trouble logging into my account from the osrs website. When I try to log on it says my account is locked and gives me a link to unlock my account. The link is just to reset my password, which I have done but it still says it's locked
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Connor
(@Elconnor) reported
@RsnPur @JagexSupport My best friend and RS veteran of 15 years was perm banned and appeal denied in December as well. Never botted in his life. He’s left for good now and I refuse to login to the game any more. Over 15 years and this is how it ends?? No support from Jagex!!!
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Jacob Boeser
(@Jaybleez56) reported
@JagexSupport Thank you for replying I’ve done all of that though he can no longer get into my account I just want him to stop trying to lol it delays me playing because of his failed login attempts
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MK Double
(@DoubleMklee) reported
@Romi4669C @JagexSupport I was having similar issues like this after hours of contacting support and they claim to help without doing so a friend recommended me to @knightgohard he helped me resolve it with just my tag I bet he could also be of help to you
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zen
(@sucxksz) reported
@leyland92 @OldSchoolRS Support system is out of service because I also tried all platforms but all thanks to @rezatech1 on Instagram who helped me me out some minutes ago
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Jhonathan Smith
(@Jhonath44944703) reported
@OldSchoolRS Instead of doing this, they should improve customer service is lousy late, more than 24 hours I asked for an email removal and no response is frustrating, money is spent on the game, the support is lousy
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MK Double
(@DoubleMklee) reported
@YourxHerox @JagexSupport I was having similar issues like this after hours of contacting support and they claim to help without doing so a friend recommended me to @knightgohard he helped me resolve it with just my tag I bet he could also be of help to you
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MK Double
(@DoubleMklee) reported
@JonnBeau @JagexSupport I was having similar issues like this after hours of contacting support and they claim to help without doing so a friend recommended me to @knightgohard he helped me resolve it with just my tag I bet he could also be of help to you
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sey
(@mmohv_) reported
@Svanzscape @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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GNSBand
(@GNSBand) reported
@JagexSupport @JagexAsh keep getting the "too many login attempts" code but have only logged in once today. Was kicked back to the login screen after switching worlds in game and can't get back in 30+ minutes later??? help pls
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SingleboundAzz
(@SingleboundA) reported
@RuneScape Can a j mod contact me please, I’ve an rs3 issue with a purchase I made not appearing, any help would be much appreciated @JagexSupport
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zen
(@sucxksz) reported
@WhatsAnAt @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, @Rezatech1 on Instagram and it was rectified few minutes ago
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Dave Lotshift
(@SuaveDave3) reported
@crayzeenate @RsnPur @JagexSupport I had similar issue too but was referred to this guy ALPHA_TECHIE on Instagram,he got my account fixed within few minutes.Write to him for help.
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fa
(@afffdsazhyl) reported
@AerianXP @RsnPur @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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MK Double
(@DoubleMklee) reported
@PlanetsIzzy @JagexSupport I was having similar issues like this after hours of contacting support and they claim to help without doing so a friend recommended me to @knightgohard he helped me resolve it with just my tag I bet he could also be of help to you
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Aerian
(@AerianXP) reported
@RsnPur @JagexSupport Literally happened to me yesterday too.. on a brand new account. played it for only a few hours on OSRS, logged over to RS3 then got kicked with a perma ban lol. Literally no reason at all!. They need to fix their system! @JagexSupport banning innocent accounts for no reason!