RuneScape status: server issues and outage reports
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (79%)
- Online Play (7%)
- Glitches (7%)
- Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 10 days ago |
|
San Francisco
|
Sign in | 19 days ago |
 Manchester
|
Sign in | 19 days ago |
|
Urbandale
|
Sign in | 24 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Lurm (@liiam_bryan) reported@JagexHelpFrost @JagexSupport The account login information is the same for two accounts and I cannot change the login details, only the registered email
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G-ICE WORLD (@WTFGICE) reported@OldSchoolRS Bro please give me free memebership for old-school runescape. My account name is G-ICE WORLD. I tried to login with the link you gave me, whole time it didn't work. I still don't have membership. Please can you just add it to my account. 🥰😈
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JagexHelpElf (@JagexHelpElf) reported@The_Mad_Mtv @JagexSupport box, then complete the rest of the form from your usual location, usual computer and without using a VPN or proxy. If you have moved home and/or changed your Internet Service Provider since creating your account, please also give details of those changes. 3/3
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dean (@dean64534394) reported@JagexHelpFrost @JagexSupport Okay something strange happened. I didn't receive an email when i tried to find the account. Then i tried to recover the account and the email was sent to a different email address. I changed the pass. My login user is my old email address but the character is wrong
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Lurm (@liiam_bryan) reported@JagexSupport This does not work for my issue
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Lurm (@liiam_bryan) reported@JagexHelpFrost @JagexSupport The email gave me 2 accounts, my current main and the old alt. It does not give the ironman account name which the email has been used to login this year. The email use can be proven with membership purchased for the ironman
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Obsidian Studios (@ObsidianStudio2) reported@JagexHelpElf @JagexSupport @OldSchoolRS Also perhaps you just missunderstand what i said. I used it on my first account many many years ago, getting banned, no problem i understand. But now i did not used any 3rd party software bots or autoclicker. It was a mistake but you guys just didn't listening to me...
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arnas (@2ZazZOSRS) reported@JagexSupport hey i have a problem how do i remove my amazon and twitch accounts from my account when i dont have access to neather to them
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Gielinor War (@Gielinor_War) reported@AlanEdw40270347 @OldSchoolRS Login with your linked gmail account :)
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Rs2022 (@Rs20223) reported@JagexSupport That's not helping me, I need an email and password connected to my Google so I can play on the pc. This service has not been working for months on your support site to create an email login for Google!! Fix this or help manually please?!
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bob welch (@wily420) reported@JagexSupport I did everything that says to prior to posting on here. Still same thing. Its only on one account i have had for 16 years. My alts work just fine during same period, isp, pc. I have only had this issue one other time in 2011 when my account was hacked from a brute force attack.
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Carlos Urbano (@CarlosU58377217) reported@JagexSupport Not working
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Steven Mitchell (@StevenLMitchell) reported@JagexSupport I sent a request about a month ago to remove my authenticator because I can't log into mine, and I still have not gotten an email. Please don't send me to look at a page to fix it myself. I've tried every solution suggested on your site and nothing has helped.
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dean (@dean64534394) reported@JagexSupport Hi, I tweeted support yesterday and your reply hasn't solved my problem and I haven't been addressed again but I can see that you have been active. Is there a different way I can contact support so someone can look at my account to see the issue
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John Jackson (@johnjhacking) reported16/I think about this often, and during times where i'm having a hard time, I login to my modern day Runescape account. I spend time snuffing out scammers and reporting them. I report toxic people, I try to clean up the game for kids.
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國棟 Gwokdōng (@DaemonReiji) reported@OldSchoolRS Crash gonna happen
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Jae Atchley (@JCAxx90) reported@JagexSupport you guys permanently banned my account after it was hacked. I haven’t played the game in over a year and I login to see you permanently banned me in March? What ********? Are you serious?
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Lurm (@liiam_bryan) reported@JagexHelpFrost @JagexSupport It was the same email as I thought before, meaning I already used it in the find account page. The account does not seem to have a login
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omnionwiaos (@omnionwiaos) reported@OldSchoolRS @primegaming Even with linked prime on accounts we cannot login .. what a joke
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Calum Stewart (@CalumTuba) reported@JagexSupport Its not to many logins at this address though its to many login attempts, resetting my IP doesnt work and its only affecting one of my accounts!
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Lurm (@liiam_bryan) reported@JagexHelpFrost @JagexSupport Desktop, as my username is saved in mobile, I can still login there.
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Drew Johnson (@Dnyle97) reported@JagexSupport i can't remember my email or any login information for my account that currently has membership. Bought a new pc and can't login. Is there anyway I can receive an email with my login information at my other email?
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🥸 (@eswahh) reported@RsTinamarie357 @RuneScape The necklace and whip from the new quest, cant keepsake them but apparently they will fix it
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John Jackson (@johnjhacking) reported6/One day, we all came down from our rooms to play Runescape together. This time was different though, none of us could login to our accounts at all. At such a young age, it felt like the worst day of our lives. We were all having trouble recovering our accounts.
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Obsidian Studios (@ObsidianStudio2) reported@JagexHelpElf @JagexSupport @OldSchoolRS I just started a new acc but i have some serious trust issues since you guys banned my latest account for literally nothing and accusing me with macroing again even against i've learned from the first case, and i doesn't know if i buy membership that i'm gonna get banned again
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Mason Ruocco (@RuoccoMason) reported@JagexHelpFrost @JagexSupport How am I supposed to prove it if I was on mobile or if someone else was on my account? Especially if they won’t look at it? It seems to just be a perm ban by default without actually looking at it. I have evidence that someone was attempting to login to my acc months before hand
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Calum Stewart (@CalumTuba) reported@JagexSupport One of my accounts 'to many login attempts' I can log in my other accounts just fine. Its nothing to do with my IP at all. Theres 50+ pages of people on the forum who have 0 response from Jagex. Its a joke.
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reilley Knott (@reilleyKnott) reported@JagexSupport hello, today I tried to login and had a 48hr macro ban—but haven’t used any macros. The evidence simply says “Jagex Mod Comment” with no further explanation—I cannot appeal the ban, is there anything I can do to understand why this has happened?
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Obsidian Studios (@ObsidianStudio2) reported@JagexSupport Hello. I have some issues about buying membership and bond since last time you guys banned me for literally nothing and not even want to accept my re-re-reappeal and i'm afraid that if i'm gonna play a lot again my acc will be banned AGAIN and my money will be gone
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T_r__a__d_e (@Trade4Lewt) reported@OldSchoolRS Why yall kept the first league items the same price... pts in general were way easier to get on this second league, things gonna crash ******** out.