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RuneScape

RuneScape status: server issues and outage reports

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Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 80% Sign in (80%)
  • 20% Online Play (20%)

Community Discussion

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • 1davidj
    David @ Japan! (@1davidj) reported

    @OldSchoolRS What’s even the problem with emberlight chickening Yama? The boss is dead before you can drain him all the way anyway, and wasting specs past the def drain cap instead of using on dps specs seems pointless when all his other mechanics deal damage unrelated to his stats right?

  • Vythmarias
    Vith (@Vythmarias) reported

    Hey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.

  • JtfClaws
    Jtf claws (@JtfClaws) reported

    @JagexSupport fix ur **** server lose my hardcord for 4 conection lost at zulrah

  • anyscapers
    AnyScapers? (@anyscapers) reported

    @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

  • Lutrios_
    Lutrios (@Lutrios_) reported

    @KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.

  • JtfClaws
    Jtf claws (@JtfClaws) reported

    @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

  • bleep08759914
    bleep (@bleep08759914) reported

    @OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.

  • ArtisanBG
    ArtisanBubblegum (World Famous) (@ArtisanBG) reported

    @kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.

  • _StoicJoe_
    Joe (@_StoicJoe_) reported

    @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

  • DestinHolland
    Destin Holland (@DestinHolland) reported

    @Valliance_ @viaxtina @OldSchoolRS i think their issue isn’t about the difficulty of nex but the time it takes to get it. nex is a long grind, people are walking out with full oath plate in a week. i wouldn’t mind oathplate being a longer grind since the boss is fun but also think inq/torva shouldn’t take so long

  • EmbreesBurner
    Embrees (@EmbreesBurner) reported

    @OldSchoolRS Can't sign in on mobile

  • shaquan_tucker
    shaquan tucker (@shaquan_tucker) reported

    @JagexSupport The laucher is not working.

  • CanibalPieDemon
    CannibalPieDemon (@CanibalPieDemon) reported

    @JagexSupport Hey i recovered a character after years of not playing on rs3. and im trying to do the broken home quest and it is Completely broken, i have no way to reset it or complete puzzles or the entire quest to the beginning and i cant do anything. Can i reset it?

  • Matt71617251
    Mattlathrop (@Matt71617251) reported

    @JagexSupport so dumb I purchased membership through Apple Store 48 hours ago and still haven’t received it. Apple won’t issue a refund for it. What can I do before I quit playing

  • Stayradiant_
    Kimi Hendrix 🎸 (@Stayradiant_) reported

    @OldSchoolRS The games broken @OldSchoolRS every time I interact with things it dcs. Can’t click to run or report game bugs.

  • xHearte_
    Hearte (@xHearte_) reported

    @OldSchoolRS Missing pride event issue seems to still be happening

  • _SimpleTimes
    🌏 Destin (@_SimpleTimes) reported

    @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

  • INeed7M
    I Need 1M (@INeed7M) reported

    @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

  • TheCrankySquid
    Squid (@TheCrankySquid) reported

    @awful_thxngs @OldSchoolRS @JagexGoblin Yeah I'm pretty aligned with you on where this sits importance wise, and haven't really had problems with keris in moons since it came out, but to your point of trade offs it's not really an interesting storage option right now being so often consumed by the yellow keris.

  • ringo794
    ringo (@ringo794) reported

    @INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD

  • Scott2Tall
    Scott Jones (@Scott2Tall) reported

    @JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)

  • RenderSoft
    Render says bring back pride (@RenderSoft) reported

    @OldSchoolRS Need to fix the missing pride issue as well

  • verdorren
    Joey is (@verdorren) reported

    @Ander_Mander @OldSchoolRS I’m sorry you feel that way, Andermonk-kun. Would a Japanese wife fix your troubles?

  • MixedEfforts
    mefforts (@MixedEfforts) reported

    @OldSchoolRS invest in trouble brewing stock

  • squashmvp
    squashmvp (@squashmvp) reported

    @OldSchoolRS Making a lesser version of Monster examine really is just a solid example of not understanding how to observe problems and solve them. Idc about prestige so low drop rates on very long content will always make me feel a bad about playing. Dhw was too strong? Against dragons? Lol

  • abdulla77783475
    abdullah rashid (@abdulla77783475) reported

    @dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.

  • MikeOxlong1973
    Mike Oxlong (@MikeOxlong1973) reported

    @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

  • BrandtonGraffi2
    Brandton Graffin (@BrandtonGraffi2) reported

    @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

  • Valliance_
    Valliance (@Valliance_) reported

    @smith1792 @OtherFish_ @OldSchoolRS i dont care much for gpscape preservation from my end, so i won't speak on that. but torva's value reflects a supply issue, because the boss is not liked widely. also demand changes these prices. it was giga BiS. Nothing beat it for offense or even def. So it was giga valued.

  • BaitFaceGames
    BaitFaceGames (@BaitFaceGames) reported

    @JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating