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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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CuteKitty/Kirsty 🏳️🌈
(@Cute_Kitty92) reported
@SaraRamirez1694 @RuneScape Are you using anything like a vpn? I have been hearing some people having issues when using a vpn that's why I'm asking.
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JagexTrashServers
(@STLSportsfreak) reported
@JagexSupport I think it’s about time you guys fix your dog **** servers. You’ve ignored this issue for so long and it’s ridiculous, why are you catering to the F2P community and leaving so many low pop worlds there? MOVE F2P WORLDS TO MEMBERS U 🤡’s
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BelleDelphne
(@BelleDelphne) reported
@Low_Soul_Gamers You realize you're playing runescape right? Why should we change the standard thats been imperative for balance. The whole point is they're BIS items, and they should take a fair bit of time and effort. You got a problem with that, go play RS3 and spin the wheel.
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boopchello
(@boopchello) reported
@OldSchoolRS Please🙏🏻fix🙏🏻the🙏🏻existing🙏🏻servers🙏🏻
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Pkarchpray16
(@TinyKok90) reported
@JagexSupport I just had my login email compromised and they changed my password, The account recovery is not helping me at all. I can provide ownership proof for years, I've had this original account over 15 years and don't want to loose it, Please help me!!
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Brisa levee
(@brisaleve95) reported
@OldSchoolRS I would like to play again, but it's a pity that no one can solve my problem, please jagex give me an attention @OldSchoolRS @JagexSupport
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XJaezo
(@jeyjeyboss) reported
@JagexSupport Hello im contacting due to a very old account of mine being locked. i had made the account years ago and im trying to gain access to it but the problem is that every request ive sent in has been denied almost immediately even though the ive provided valid info
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mart 💃
(@U_not_Ew) reported
@DubplateDaddy I see this same argument play out in RuneScape if someone isn’t being a **** about it there seriously shouldn’t be any issue with a player not wanting to spend their time teaching someone
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Jeezy Osrs
(@JeezyOsrs) reported
@JagexSupport Hello im here to notify Jagex about a problem that i came across while in the middle of a Raid. My account was logged out and when i tried to log in it said my account had been disabled for more information to see the online page. I was charged with Botting and RWT.
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nacho posada
(@nachoposada3) reported
@JagexSupport Hey @JagexSupport this link is not working at all, and I have been banned due to holding a TBOW to my life time friend, could you please check on this, through the webpage I can't appeal, and makes no sense to get banned due to holding a friends item due to raids 3.
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Masher
(@MashOsrs) reported
@JagexSupport i've recently received an rwt warning on an account (i've read the rules several times and fail to see how I've broken them but anyway). I want to trade over pk gear from one account to the othe but am afraid I'll get banned. Is it safe? @JagexTwisted @JagexTyran
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S🅰️NNY
(@sannyerzuah) reported
@Jowl125 @OldSchoolRS If you are having issues with a Banned account, message @jerzy_techzz here or Instagram he recovered mine perfectly..he's really good... check him out!👌🏼.
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Byrne Phillips
(@ByrnePhil1) reported
@BlastoManto @JagexSupport Sorry about that, I had the same issue with my Facebook in 2019 but I had @sapphireTechV3 help me out, he could recover your gaming account
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Nicolo Giorgio
(@NicoloGiorgio) reported
Hello @JagexSupport I’ve got an issue, I hadn’t log in to my account for more than a year, so I didn’t remember my password. so, after successfully recovering it I was able to log in; but was kicked out of the server shortly after. When trying to re-log this message popped
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Isaac WM
(@wm_isaac) reported
@JagexSupport @JagexKelvin I've raised a ticket with support to recover my account but please understand I cannot login to my account to make any changes because 2FA reset are going to the person trying to hack into my account
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Nicolo Giorgio
(@NicoloGiorgio) reported
@JagexSupport “Account locked as we suspect it has been stolen. Please visit the support page for assistance” The problem is that when I go to the support page and click the “Unlock Account” button ; it redirects me to a “Account Recovery page
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Charles Wilson
(@wilsoc18) reported
@JagexSupport #runescape Ever since the update I keep getting error saying that I don't have permissions. I have unistalled like some people suggested but now I can't even seem to download the game. When I click the download button nothing happens on the website.
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Charles Bayless
(@CharlesBayles12) reported
@JagexSupport I NEED URGENT HELP A FRIEND KEEPS MANAGING TO RESET MY ACCOUNT PASSWORD AND THEY JUST CHANGED THE EMAIL! LOGIN NAME IS V A X T R A i have tried to reset the password but i just get denied & I AM USING CORRECT INFO my friend even admitted he STOLE MY GP+ACCOUNT
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Syed Uzair
(@Syed_Uzair19) reported
@JagexSupport @OldSchoolRS Hey! I'm having problem logging to my osrs acc, I changed my mobile and lost my authenticator. Now I can't login to my acc, I also tried to disable authenticator but it would'nt send my any link. Pls try to help me with this.
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mikeyfr3sh
(@mikeyfr3sh2) reported
@JagexSupport @JagexAyiza @JagexKieren you guys really need to fix your ban detection bot, multiple of my friends have been falsely banned this past week for RWT. Including an Ironman… how in the world Does an iron get banned for RWT?? Unacceptable guys.
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jose isaac akal
(@IsaacAkal) reported
@AaronEnigmatic @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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Nicolo Giorgio
(@NicoloGiorgio) reported
@JagexSupport “Account locked as we suspect it has been stolen. Please visit the support page for assistance” The problem is that when I go to the support page and click the “Unlock Account” button ; it redirects me to a “Account Recovery page"
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CueNoLife
(@CueNoLife) reported
RuneScape is the only game you wish would die out so you could actually play the game lag free... 20 year old engine things I guess.
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Venturas
(@VenturasOSRS) reported
@OldSchoolRS You guys waste your time on this but can't dedicate to PvP updates or Customer service. You're nothing but a joke. Literally people comment consistently asking for these type of things but you just ignore us and make us have to see people like @JagexElena on your streams.
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omar bedeer
(@BeDeeeeR) reported
@Daddibro @JagexSupport How is it possible if i was in work for 1 month and did not login
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Nexorcist x
(@nexorcist_x) reported
@RsGasperVladi @RuneScape bonds are great tho, can play members and buy runecoins / spins with ingame moneis. the problem tho is when bosses are littreally printing machines for salvage and cash prices from spins. that is gp being printed into the game. good we're gettin ge tax to tackle the economy bit
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clement james
(@clement5932) reported
@BlastoManto @JagexSupport I’ll suggest you reach out to Backup_security via Instagram he'll fix it immediately.
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IRegretMan
(@man_regret) reported
@JagexAsh @JagexAyiza @JagexSupport I've already thoroughly investigated other issues, I even stated in my original tweet that ping and thus connection is stable, it's server related. Rediit is full of this, why hasn't there been a Jmod reply on any of these reports the last days?
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shawn kempner
(@Qpy8h7sWps) reported
@mmayrn88 @JagexSupport Had exactly same issues but am still forever grateful to SPY.RIGHT on I.G who help me recover my account within few minutes message him now on SPY.RIGHT His the best he can fix this.
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kostas
(@kostas87931135) reported
@JagexSupport #RuneScape #OSRS hey am having a problem with my account i had google authenticator on my account but i deleted the authenticator for my osrs account from the app and now i dont have he 6 digit number.i have some payments that ive done to that account in my email