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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Cloud
(@Magatsu_Cloud) reported
@RuneScape @JagexSupport @Jagex Curious Are there any issues or rules for streaming Runescape 3 with Xsplit? :) I know people that stream with OBS and a few with xsplit but hearing an official word would be nice. Not sure if there was one I missed. Would be happy with a response.
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Chase O’Hara
(@HaraChase) reported
@JagexSupport @JagexSupport Good morning,I’ve came across another issue. It’s happened again. I did everything I could to secure the account since auth kept giving me browser error when trying to set up. Woke up and it’s been disabled again. I need help setting up Authenticator to prevent this
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Tupac
(@Tupacisoverit) reported
I’ve never been into runescape like ever but the fact that a game glitch where it allowed people to massacre a bunch of other people made it into canon is just so cool That game always had lit stuff going on
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Morgan .T. Rosman
(@Morg_Rosman) reported
@HensleyPlays @JagexSupport Kindly DM me to help recover your account, I restore all hacked, locked, banned and suspended account and resolve all issues.
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manny~hack
(@manny_hack100) reported
@Dickson_Loke @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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Garrett Panhorst
(@PanhorstGarrett) reported
@JagexSupport I've always played by the rules of the game, I've never botted, I'm not stupid enough to ruin hundreds of hours effort. I'm frustrated because my account gets falsely banned and I'm expected to just create a new account, why don't you guys do your job and actually resolve issues.
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Devin Sagendorf
(@DevinSagendorf) reported
@JagexSupport I'm having an issue where my authenticator keeps saying the code is invalid for my account. My other codes work on my other devices. It's only runescape. I've tried using two different apps and deleting and trying again. Any solutions?
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Christiana Fox
(@christiana_fox1) reported
@ConnorGrabinski @JagexSupport I highly recommend @Blucracks On Twitter, I'm so excited they got back my account through their service after I got tired of contacting customer service but no feedback from them thanks to those that referred me.
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Chase O’Hara
(@HaraChase) reported
@JagexSupport I also found out why I couldn’t set up Authenticator it was a cookie issue I believe. So hopefully this prevent this happening in the future.
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MulleTr0nprime
(@MulleTr0nprime) reported
@JagexSupport hey guys ive got a problem ive had for a while. i was doing the tai bwo wannai quet a while back and never recieved the item the crafting manual its purely a quest item. but since i never got that and havent been able to obtain it ive never been able to finish it.
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yesica
(@notedescuenta) reported
@Dickson_Loke @JagexSupport I got tired of contacting customer service but no feedback from them thanks to those that referred me to @Ack_Ray0
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Ambition
(@DavinDiaz5) reported
@JagexSupport Hello I’ve reached out to mod ash now I’m reaching out here. Please need to know why my account was banned account name is dat rng doe. I’ve never cheated used any macroing I don’t even know what that is and now my account is banned with no appeal. Please fix this.
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ZeusCatIsFat
(@ZeusCatIsFat) reported
@JagexSupport 2/2 Went to create login email and got error code 15 before the process could complete. I'm now locked out of the account completely, when I try to log back in on mobile or the website using the old email I'm now tied to a fresh account still on tutorial island.
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BeardyManJim
(@jim_beardy) reported
@JagexSupport My recovery request hasn’t been denied as far as I am aware. The problem is that I haven’t received an email (I’ve checked my junk and spam folders) even acknowledging the request which should contain a reference ID to track the request I understand?
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RS_Dog
(@Doggo_frogg) reported
@RuneScape Why don't you have any customer service?
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Chase O’Hara
(@HaraChase) reported
@JagexSupport Yes sir. I will appeal it now. It was an error. The offense got quashed for hijacking as you can see in the email. I unlocked the account. 30 seconds later the exact same offense is applied? Should I appeal that it was a mistake?
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Bruno Branco
(@BrunoBr83234149) reported
@JagexSupport @Mikedani33 Hi Dorota, I did Appeal and got denied. That's why im reaching to everyone on twitter to solve my problem and review it, since i haven't done any comission staking. please redirect this to someone.
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kelly hackz
(@kellyhackz) reported
@Davey74910981 @JagexSupport Kindly send a dm to help recover your hacked, locked,suspended account to and Also resolve all accounts issue
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Chase O’Hara
(@HaraChase) reported
@JagexSupport Thank you! I’ll see if this helps. Could you also take a look at the offense on my account please. We’ve had this issue the last couple of days where I’m either getting hijacked or there’s a bug. If you could read the tweets in the thread.
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manny~hack
(@manny_hack100) reported
@hector_rdz3520 @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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Garrett Panhorst
(@PanhorstGarrett) reported
@JagexSupport account name is "coldthors" maybe you can study the bot detection error and fix your system so it stops banning real people.
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manny~hack
(@manny_hack100) reported
@ConnorGrabinski @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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Corbin
(@JosephOnye3) reported
@davowaser @JagexSupport it also happen my account for 2 week and I tried contacting their service but they always gave me a robot reply so i got in contact with lamarhack2 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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beanie baby enthusiast
(@BedevereTheWise) reported
@Chaoticmess22 I'm sometimes the arbiter of dimensions, I can fix your vibe but I only accept runescape gp as payment
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Garrett Panhorst
(@PanhorstGarrett) reported
@JagexSupport @JagexSupport So have I reached the end of the automated responses and now my issue is going to be swept under the rug like everyone elses?
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James Becky
(@JamesBe24349281) reported
@TRoseH @JagexSupport Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823
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manny~hack
(@manny_hack100) reported
@R4mpanT @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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Ichigo Kurosaki
(@WarpowersLatent) reported
@PlatinumEquin0x Problem with this of maple story is that they were owned by insight venture partners, then the issue is there was greed and internal conflict where they got weird messed up by idiots in #GoldmanSach that milks everything. #RuneScape had the same problem because of their crap.
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Bruno Branco
(@BrunoBr83234149) reported
@JagexSupport @Mikedani33 @JagexSupport Hi Dorota, I did Appeal and got denied. That's why im reaching to everyone on twitter to solve my problem and review it, since i haven't done any comission staking. please redirect this to someone.
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Dennis Soprano
(@DennisSoprano1) reported
@JagexSupport I'm not confused, I've been playing runescape for decade plus! This is my original account and I've never had issue before until now. I promise. I've tried 20+ recovery's now and nothing ? Even with original email and all early creation details.