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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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ken godbout
(@KenGod76) reported
@JagexSupport Hi, I've been changing all my info (password, emails, resetting authentificator) and someone is still able to access my account even with all of this changed/activated. Is it possible to change login user so that person is unable to be able to recover my account?
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KeemScape
(@KeemScape) reported
@scottkirby1991 @Rendi_Mento @JagexSupport It looks like the authentication issue is fixed bud seems she’s still having password/login issues.
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🎈🌱🌵🖥️ tom
(@tomdav1) reported
@GreenWingsOrg @MojoWhaleCom I mean... I think I would cream myself at a (osrs) RuneScape remake with high level items presented as nfts.. but that's such a huge project and the game is broken inherently anyway.. so I understand it's impossible
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Marcus Fenix
(@Gears_Fanatic77) reported
@A_dmg04 @BungieHelp This is embarrassing! You guys are too consumed with trying to figure out your pronouns you can't figure out how to have a successful raid launch! Runescape never had this issue.
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Yoshi
(@Yowwwshi) reported
@OldSchoolRS You have to ban IP addresses who automatically set bots to continue to attempt to login to accounts that don’t belong to them just to prevent account owners from logging on. This is done to grief others.
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Ryan N
(@RyanNerland1) reported
@LeQuack0 @JagexAsh @JagexSupport Bot detection is a big problem for sure. Just think about the insane amount of RWT taking place going unchecked. The retail version has declined heavily, as much as it hurts to say this.
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RoyalEagle👑🦅
(@Royal__Eagle) reported
@JagexSupport hello! Is there a way to see where login attempts in osrs are being done from as I've just finished a days work to login and it said "to many login attempts"
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YEETkovski
(@TWeaponizer) reported
@JagexSupport Sure, my device is a samsung galaxy A71, the game version are both official mobile clients from the play store, and the issue is that when i enter my username and password that the loading screen appears and then it goes back to the starting screen of the app...
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Matt
(@Matt02734067) reported
@JagexSupport the issue with the mobile beta closing the app Everytime you change app is quite annoying takes 3 times as long to even get started on a clue scroll now. Any way to fix this auto closing or to get off the beta?
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meerkeuh
(@meerkeuh) reported
@JagexSupport bro golffke here again sorry! i just used that email from thursday now it works i gave my login name and it says right away new password has been set use it to login but i don t gave a new password so i dont know :s this is strange??
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Stephanie
(@Stephanie8754) reported
@R3bellione @JagexSupport In my honest opinion,there is a good chance of recovery,I guess you reach out to @901CYBER he helped me recover my account which had similar issues with yours
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Colin Kizniar
(@kizniar) reported
@JagexSupport Thanks. I sent in the ticket. Is this a reoccurring issue? I’ve never had this problem before.
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Moe
(@Momouzzaa) reported
@JagexSupport been 14 days since my appeal with no response. For a customer whose been paying membership for over a decade id expect better customer service; especially since it was a wrongful ban. Please dont tell me to submit another appeal and wait another 14 days. Ridiculous
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Liutauras
(@suffocatio) reported
@JagexSupport jagex fix loggin isues! Too many attempa cant log in ingame name suffon ! This **** again happenong are you srsly...
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meerkeuh
(@meerkeuh) reported
@JagexSupport hi kamila many thx but lik i said i receive no emails from you accept the 1 that approved my appeal but for unlock/reset password i don t receive any mails pffff i m already busy from thursday and i have the same problem on my alt mini golffke
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DuckTective
(@DuckTectiveRS) reported
@JagexSupport I removed the steam link from my runescape account and now I cannot log in to my account as there was no login email, your garbage website also said that I could not create a login email before unlinking from steam. Maybe hire someone to actually fix this so people
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Raging_Gay_Guy
(@RagingGayGuy1) reported
@RuneScape have you guys fixed the issue that allows people to double all loot including the abyssal scourge on every kill yet? I reported it twice, its unfair to people not bug abusing.
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Elmo
(@PoopDogg417) reported
@Rendi_Mento @JagexSupport Jagex is a POS we all know that. They have **** customer service.
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Carol
(@Carol05596188) reported
@JagexSupport Now I understand why I couldn't get any help "to many login attempts try again in a few min" Has been going on for yrs with no solution I could have been told that instead of worrying about my OSRS account for 2 damn days THANK YOU SUPPORT NOT
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YEETkovski
(@TWeaponizer) reported
@JagexSupport i can't login on mobile, its been like that since yesterday morning...it just stays on the starting screen and says login, and when i login nothing happens
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🦁
(@JFCZACH) reported
@Rendi_Mento @JagexSupport @JagexWinter Fix this.
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Abraham Lara
(@AbrahamLaraNY) reported
@JagexSupport Hi folks, I'm having issues trying to log in. I've been getting the Too many login attempts error for the past hour and a half. Can someone reach out about resolving this?
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Carol
(@Carol05596188) reported
@JagexSupport Well the same guy that took my RS acct is after my OsRs acct since yesterday I've asked that my acct be locked and since he knows my login that be changed to hes running a program and im constantly changing passwords is the comment section read
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bones
(@bonesOSRS) reported
Internet at my apartment is out for a few hours. Time to go to the library like I did back in 07 for my runescape fix
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Moe
(@Momouzzaa) reported
@JagexSupport been 14 days since my appeal with no response. For a customer whose been paying membership for over a decade id expect better customer service; especially since it was a wrongful ban. Please dont tell me to submit another appeal and wait another 14 days. Ridiculous
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sanatized
(@sanatizedosrs) reported
@OldSchoolRS @WitchcraftyYT Som3thing is wrong with your server. I cant login no matter what i try it keeps reloading the startup screen on osrsmobile whenever i enter my login info
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TheHappyPittie
(@TheHappyPittie) reported
@Rendi_Mento @JagexSupport They have really got to improve support with issues like this. Its unreal it takes the whole community asking each time a person has issues to get it solved.
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Donna Zeidler
(@dmzeidler) reported
@scottkirby1991 @Rendi_Mento @JagexSupport Scott, her problems are still ongoing as of 05-Mar-2022.
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Moe
(@Momouzzaa) reported
@JagexSupport been 14 days since my appeal with no response. For a customer whose been paying membership for over a decade id expect better customer service; especially since it was a wrongful ban. Please dont tell me to submit another appeal and wait another 14 days. Ridiculous!
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Colin Kizniar
(@kizniar) reported
@JagexSupport I’m having issues with the bond redemption system for my account Alphaalt. I redeemed a bond last night, got the confirmation and it took my bond. This morning I had no membership. Tried again. Same message and no time added. Is this a known issue?