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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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poobas dog
(@Lightisabaddie) reported
@OldSchoolRS This is unacceptable. I have lost 47.3k of runecrafting exp on my ironman. I'm paying for a service, that I don't even get to enjoy, plus i got the lantern, that i was really dry for. If I don't have the lantern in my bank, by tomorrow, I might have to cancel membership
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Sithaz
(@jason_salway) reported
@JagexSupport any fix for quests I completed on FSW. Completed them yesterday before the outage and now ill have to redo it. Also missing items.
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Joshua C. Harris
(@Regional_Plan) reported
@OldSchoolRS in your post about the 11/22-23 outages, you said "While this issue is with an external partner, we are working with them to ensure a failure of this level cannot happen again." What happened?
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some guy
(@justwontuse) reported
@Flipmod1 @RuneScape that it happened a second time IF that were the case. I'm ultimately saying that, especially with their silence, there's not a good reason to have rolled back. Hell, even the login lockout did it better and tried to merge to a close amount the player was last at.
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Glimmer/Dusk Shadow
(@duskshadowbrony) reported
@RuneScape What about Make Right? We got it last time over some downtime, but this time around, people actually lost progress. Also, will we get information on what actually happened? Why would a server outage require a complete rollback? Did people find and abuse a dupe or something?
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Dave Lotshift
(@SuaveDave3) reported
@HiettGlen @JagexSupport I encountered a similar issue and i was referred to ALPHA_TECHIE on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.
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brad samples
(@DuckSauceDancer) reported
@TeamSESHVonn @BadGuyPt @OldSchoolRS Maybe put some effort into saying what you mean instead of acting like other people interpreting your words for their literal meanings to be the issue? It's significantly more of a logical leap to say you were supporting his sentiments than to say you were detracting from them...
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Dave Lotshift
(@SuaveDave3) reported
@Th1rsty4urblood @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on Instagram with handle-ALPHA_TECHIE, the dude is an expert,maybe you should try him out too
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Poached penguin
(@Apoachedpenguin) reported
@OldSchoolRS i am reading through all these comments on this post.. and i have played this game for like 7 years and it has BY FAR ****** me over more than ANY OTHER GAME EVER with its Bullshit. and nothing ever gets done to fix it, not for me or anyone else. Wtf dude.
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丂ㄒㄖ尺爪 (RSN: Whxp)
(@OsrsWhxp) reported
How about constructive criticism to fix the issue. Rollbacks and 'make good' options in lamens terms, like if a prototype came out and it says this could catch on fire and they just put a warning label instead of trying to fix the reason that it could catch on fire @OldSchoolRS
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ClssOsrs
(@ClssOsrs) reported
@OldSchoolRS Way to fk up once again, thanks for lost progress as always. At least be honest and tell the community some game breaking glitch/bug happened. We all know you didn't roll back servers because some worlds were down...
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Cody Coombs
(@Cody__Coombs) reported
@JagexHelpStevie @JagexSupport Not sure if this is relevant but the issue was occurring before the login issues began
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Xvitz
(@Xvitz2) reported
@OldSchoolRS I was in the farming mini game before the problem on the server, I already had part of the farmer outf, when the game came back I had lost my clothes and my points, honestly you can ruin anyone's day.. unacceptable problem for a company 20 years old
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Ishtmael Lobratic
(@KekDubbya) reported
@OldSchoolRS atm there are so many reports of people seeing old names in their friends list from months ago, and them being seen as a different name therefore diminishing their clan rank, any way we can fix this???
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Hipky
(@Hipky_Tweets) reported
@DevaVentus @RuneScape Yeah i don't play through steam and it was hilarious when Maikeru out whatever did on stream that "it's exactly the same". For someone who lives in this game, he doesn't actually know what he's taking about... why go through two doors when you can go direct? For this exact issue!
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some guy
(@justwontuse) reported
@Flipmod1 @RuneScape You assume way too much that it was a malicious attack. Obviously if it was an attack, sure, but there's no evidence that's the case. Plus, most attacks would be DDoS which wouldn't require rollbacks. And I know, they did say they changed servers, I'm saying it speaks volumes 1/
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Stop Araxxor
(@StopAraxxor) reported
@RuneScape Guys I get what y'all did. But you also rolled back part of my next collection log because I got it while this issue occurred. NEX LOG SUCKS TO GET... I may not see that drop for days....
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Tyler
(@tylerandtrees) reported
@OldSchoolRS You told us the rollback would be moments before the crash? I’m hours behind?
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Cody Coombs
(@Cody__Coombs) reported
@JagexSupport My main account is able to login once again without issue. A second account that has active membership is still unable to login to membership worlds but can login to F2P worlds
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Eggman
(@Yuri86193397) reported
@OldSchoolRS OK this is kind of a **** you. I was messing around (mostly) with former tweets, but what kind of manners are these Jagex? There's been no transparency about server issues, you're still fixing things as I type, and now you're doing a self-promoting Tweet? I'd hire a new PR guy.
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Nothing
(@NothingBitchZ) reported
@RuneScape Someone was bug abusing heavily for a roll back to happen. You don't fool me with server issues bullshit excuses. You better restore my ****.
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Nothing
(@NothingBitchZ) reported
@__IAmJosh_ @RuneScape Except when the servers "went down" HOURS before it actually crashed. Dude people have lost hours of progress, 120 skills, quests, rare drops, keys they bought from jagex , etc. One guy got 2 ice dyes and a 3a dye 10 minutes after the "issues" started that he is going to lose.
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Pyledriver Media Group
(@Pyledrivermedia) reported
@RuneScape What was the cause of the issue? We get you had to rollback, but like.... We want to know why.
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Ransom
(@RansomBailey) reported
@CryptoD4wg @OldSchoolRS Good point tbh, I think in the future during issues like this they should tell players to safely logout instead of avoiding logging out or hopping worlds, since a rollback may always be a result of these problems.
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Keefnugget24
(@keefnugget24) reported
@OldSchoolRS Well we would like too, but we’re afraid it might crash! These problems with the servers lately smh…
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Dvn444
(@Drumgod76) reported
@OldSchoolRS Osrs will crash 1min before this starts
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Dave Lotshift
(@SuaveDave3) reported
@yuumimainotp @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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Michael
(@LiquifiedGod) reported
@RuneScape Wow so much fsw xp lost, how are you gonna fix this?
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Mr. Lonely
(@lucifer7445) reported
@JagexSupport @RuneScape It's online now, but I was having problems accessing my fc chat group
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Last Emperor Jon
(@LastEmperorJon) reported
@OldSchoolRS I just put 300 mill on my pure after bonding it up and the 300 mill is gone. It’s not on my main where I traded it from, and it’s not on my pure. Please tell me someone can fix this.