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RuneScape

RuneScape status: server issues and outage reports

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If you are having issues, please submit a report below.

Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 63% Sign in (63%)
  • 13% Online Play (13%)
  • 13% Glitches (13%)
  • 13% Game Crash (13%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

CityProblem TypeReport Time
Pristina Sign in 2 months ago
Drammen Sign in 2 months ago
Avondale Sign in 2 months ago
Sussex Online Play 2 months ago
Cuijk Sign in 2 months ago
New York City Sign in 3 months ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • 1davidj
    David @ Japan! (@1davidj) reported

    @Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much

  • smith1792
    Smitty (@smith1792) reported

    @Ander_Mander @OldSchoolRS I think it's fine, just how easy oath is to obtain is my issue. I think inq Def should be boosted so all 3 sets stand along side ea other depending on content. Creates the desirable grind to have all 3. But the content to obtain all 3 should have similar difficulty.

  • _StoicJoe_
    Joe (@_StoicJoe_) reported

    @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

  • DADDY_DEBUFF
    DEBUFF (@DADDY_DEBUFF) reported

    @OldSchoolRS some of the sigils were too broken and the rule for lost food could have been tweaked to make it more competitive. Next year, select the captains and have them agree on terms + rules to make it as balanced as possible!

  • baldeggrs
    Fkgkgmg (@baldeggrs) reported

    I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

  • jordanranson
    Jordan Ranson (@jordanranson) reported

    @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

  • mcart49014
    jim smith (@mcart49014) reported

    @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

  • EldadelinKantor
    Eldadelin Kantor (@EldadelinKantor) reported

    @RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.

  • vNemss
    Nems (@vNemss) reported

    @JagexSupport @behemethnews My max account got hacked! I took a bit of a break after remaxing, when i tried login back in a few days after my account was disabled, tried recovery but didn’t work none of my emails have accounts to them… lost 3 other accounts that were on launcher

  • David77562670
    David (@David77562670) reported

    @viaxtina @OldSchoolRS If they nerf oathplate - it should be removed from the game, because it's literally just Bandos at that point. Torva is only as expensive as it is, because its absurdly rare from a boss nobody wants to do other than bots / gold farmers. Address the real issue - Nex.

  • baldeggrs
    Fkgkgmg (@baldeggrs) reported

    I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

  • Matt71617251
    Mattlathrop (@Matt71617251) reported

    @JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.

  • Valliance_
    Valliance (@Valliance_) reported

    @smith1792 @OtherFish_ @OldSchoolRS i dont care much for gpscape preservation from my end, so i won't speak on that. but torva's value reflects a supply issue, because the boss is not liked widely. also demand changes these prices. it was giga BiS. Nothing beat it for offense or even def. So it was giga valued.

  • ScumDvnt
    Dvnt (@ScumDvnt) reported

    @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

  • shaquan_tucker
    shaquan tucker (@shaquan_tucker) reported

    @JagexSupport The laucher is not working.

  • Ryan_Joseph358
    Ryan Joseph (@Ryan_Joseph358) reported

    @JagexSupport Hi Jagex, I recently made a hcim account that ive been playing alongside my main RSN: 'Ryanstaken'. The hcim account received a permanent ban for macroing. I've done nothing different than I do on my main. I'm certain it's an error, my appeal was denied. Could you please help?

  • beast_ico
    IcoBeast.eth🦇🔊 (@beast_ico) reported

    @serpinxbt i'm personally a KOTOR guy, but i can respect SWG. pre-EOC runescape was my MMO fix

  • NoFlexFults
    Dave (@NoFlexFults) reported

    @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

  • OsrsPrple
    MissingPrple (@OsrsPrple) reported

    @OldSchoolRS Am I the only one able to connect but having severe lag accross all worlds?

  • MobileOnlyZerk
    MobileOnlyZerk (@MobileOnlyZerk) reported

    @JagexSupport @INeed7M @ignoblesolid Nah, that excuse has been milked for over a year now. It’s a structural issue. Fix it

  • Samyazas
    CrudeBunny (@Samyazas) reported

    Everytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..

  • VVBald
    VVBald (@VVBald) reported

    @OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?

  • smith1792
    Smitty (@smith1792) reported

    @Mandrue @OldSchoolRS I do find myself just insta selling shards at the end of the night which I imagine alot of people are doing. Just feel that they need to do something about it before we have another fang problem and they try to rectify 3 years too late.

  • XUser1112
    Drip E (@XUser1112) reported

    @OldSchoolRS Cool, Deploy a hot fix for all the false bans your broken anti-cheat has handed out the past year now.

  • RetiredHybrid
    Retired Hybrid (@RetiredHybrid) reported

    @EldadelinKantor @OldSchoolRS You said that with a straight face? More bots/players afking for 25min login timer doesn’t equal more popular. It hasn’t gotten better in like 4 years.

  • LuboValkov
    willCodeForFood‼️ (@LuboValkov) reported

    Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

  • HyruleLuke
    Luke (@HyruleLuke) reported

    @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

  • squashmvp
    squashmvp (@squashmvp) reported

    @OldSchoolRS Making a lesser version of Monster examine really is just a solid example of not understanding how to observe problems and solve them. Idc about prestige so low drop rates on very long content will always make me feel a bad about playing. Dhw was too strong? Against dragons? Lol

  • kursedy0u
    Tony Magee (@kursedy0u) reported

    @OldSchoolRS Any fix for the players that have been falsely banned yet?!

  • RexTitz69
    Rex Titz (@RexTitz69) reported

    @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful