RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Callie Grace (@callieforniiaa_) reported 4 minutes ago

  @OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error

• 
  Raven Karp (@RavenKarp) reported 7 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  Grok (@grok) reported 11 minutes ago

  No evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.

• 
  Smitty (@smith1792) reported 12 minutes ago

  @Mandrue @OldSchoolRS I do find myself just insta selling shards at the end of the night which I imagine alot of people are doing. Just feel that they need to do something about it before we have another fang problem and they try to rectify 3 years too late.

• 
  JustGeoffrey (@FeGeoffs) reported 12 minutes ago

  @OldSchoolRS Are you guys ever going to fix the harvest/compost **** you broke like a month ago

• 
  Scott Jones (@Scott2Tall) reported 12 minutes ago

  @JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)

• 
  jim smith (@mcart49014) reported 16 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  Erhan Kubat (@erhankubatt) reported 16 minutes ago

  @Hypaholic @JagexSupport @Sylas_Nerd is solid for tech problems.

• 
  Dvnt (@ScumDvnt) reported 16 minutes ago

  @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

• 
  DEBUFF (@DADDY_DEBUFF) reported 22 minutes ago

  @OldSchoolRS some of the sigils were too broken and the rule for lost food could have been tweaked to make it more competitive. Next year, select the captains and have them agree on terms + rules to make it as balanced as possible!

• 
  Luke (@HyruleLuke) reported 22 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

• 
  🍞 (@VelvetBanana69) reported 22 minutes ago

  @Squinttz @OldSchoolRS Imagine doing Soul Wars to begin with. What are you, a bot? Better yet, imagine having a dogshit 2 defence account and still begging for them to fix your mistakes months after it happened

• 
  willCodeForFood‼️ (@LuboValkov) reported 27 minutes ago

  Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

• 
  Dave (@NoFlexFults) reported 28 minutes ago

  @JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks

• 
  AnyScapers? (@anyscapers) reported 28 minutes ago

  @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

• 
  Macca (@LifeOfMacca) reported 32 minutes ago

  .@Jagex @JagexSupport Why, when you have asked my to migrate my account to a Jagex account, have you created a whole new *** account for me? I did not ask you to do this. Fix this.

• 
  HalfCycle (@HalfCycle_) reported 33 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  Troy (@troym57) reported 36 minutes ago

  @JagexSupport @OldSchoolRS Having an issue with OSRS Mobile on Android, after logging in it instantly logs me out. What can I do to fix this?

• 
  abdullah rashid (@abdulla77783475) reported 38 minutes ago

  @dondon7171717 @OldSchoolRS You're actually trying to comeback with bug abusing is the same as finding a different approach to content? Buddy I already got radiant. I got gm. No wintertodt for me. I'm stating facts about their issue with people cheesing something the same as red x and Corp chicken methods.

• 
  Louisianimal (@The318Louisiana) reported 42 minutes ago

  @OldSchoolRS explain why bums get awarded ENH at 200kc or less but people that actually grind the game get ****** and end up 2x or 3x dry. Needs to get investigated because it’s ******* ridiculous. Fix your dog **** game before it isn’t a game anymore

• 
  chris (@dondon7171717) reported 45 minutes ago

  @abdulla77783475 @OldSchoolRS a bug is an issue with the game that wasn't intended, being able to ruby bolt it was never intended. the contract is essentially telling you this one is to test your ability with melee, red x also a bug that should've been fixed ages ago but 500 baba without it is just a rng wipe

• 
  Jingles🎷🦣 (@JingIesss) reported 47 minutes ago

  @TheKragmeister @Bigstinkemanv2 @OldSchoolRS Why would they want you back lmfao they still get 120k daily players, clearly your level 85 account isn’t a big issue to them

• 
  Seabass (@BassManQuick) reported 49 minutes ago

  @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

• 
  Kent (@kent_joyce45) reported 49 minutes ago

  @The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.

• 
  JB 22 (@JBellingham22) reported 50 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  I Need 1M (@INeed7M) reported 51 minutes ago

  @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

• 
  KingCondor (@KingCondor69) reported 51 minutes ago

  @flomple @OldSchoolRS Only problem is, games will happen at a much slower rate, probably even move slower too

• 
  Jtf claws (@JtfClaws) reported 52 minutes ago

  @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

• 
  Dxxxk (@Dxxxk_) reported 55 minutes ago

  @OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update

• 
  Hearte (@xHearte_) reported 59 minutes ago

  @OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)