RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/18/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (28%)

    Online Play (28%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • max_edw Max Edwards (@max_edw) reported

    @OldSchoolRS @JagexSupport I tried logging into one of my old accounts, and it says the login email is not valid, yet I know I have an account with that login. Has my account been deleted? Is that possible?

  • William72171215 Williams (@William72171215) reported

    @bwareofmef @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to snooks_tech1 on instagram he helped me when I had similar issue

  • elliott22197181 elliott (@elliott22197181) reported

    @JagexSupport How can I know if I am providing the correct information for an account over 10 years old if no one is helping or willing to assist in the issue other than telling me not enough info? I’ve given you everything I have on the account. I have countless emails which I could provide.

  • lisa2461719 lisa (@lisa2461719) reported

    @TylerTechMan @JagexSupport 1 had same issues with my account, Their support team has been absolutely useless and no other way of contacting them, they'll keep frustrating you until you get more pissed off!! I recommend @DaveTechPro to help you out because they also helped out with similar issue

  • RsOGpeekayzU RsOGpeeKayzYOU (@RsOGpeekayzU) reported

    @OldSchoolRS @JagexAsh The issue is not with the bow - it’s with the location- some 2x2 monsters like fire giants in catacombs is working fine, but kaplhites on shanty cave it’s not bouncing at all

  • je_frey_44 Jeffrey (@je_frey_44) reported

    @TheOverlanding @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • fjfbxsh55567788 en (@fjfbxsh55567788) reported

    @max_edw @OldSchoolRS @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • Ijafiya5 Curt (@Ijafiya5) reported

    @Demetriusfangz @JagexSupport @RuneScape Sometimes it's so annoying the amount of time wasted by support for urgent issues like hacks or bans I'd advise you reach out to KODATECHK on Instagram to help you recover your account They're legit, fast and efficient

  • William72171215 Williams (@William72171215) reported

    @xBadWolff @JagexSupport @JagexZee Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to snooks_tech1 on instagram he helped me when I had similar issue

  • HelminiakTrent Trent Helminiak (@HelminiakTrent) reported

    @JagexSupport We’ll still no reply’s, no issue advise. Took it to 110m xp and still no changes. Still no other people with this issue that I have seen. And posted a bug everyday as it’s a bug everyday

  • famous_hacks famous hacker (@famous_hacks) reported

    @TylerTechMan @JagexSupport All these service we provide are basically ✅ 🟦phone hack 🟦Bitcoin recovery 🟦Facebook hack/recovery 🟦Whatsapp hack/recovery 🟦Instagram hack/recovery 🟦Snapchat hack/recovery 🟦TikTok hack/recovery 🟦website hack 🟦Deleted data recovery 🟦Money hack 🟦icloud hack

  • Rathzor Osvaldo Gtz (@Rathzor) reported

    @JagexSupport Hello, once i logged into OSRS in my phone, and after that after a few logins my account gets locked and i have to reset my password, how can i fix this? Thank you

  • Ijafiya5 Curt (@Ijafiya5) reported

    @trutru1232 @JagexSupport If you keep waiting on support you might never get a response on time to help retrieve your account I'd suggest you reach out to #kodatechk on Instagram to help you out cos they helped me fix something similar recently

  • CurtisB84106358 Curtis Berry (@CurtisB84106358) reported

    @JagexSupport I recently swapped 07 gp over to RS3 through a long standing swapping service and received a RWT warning. I followed the TOS set forth by Jagex and would appreciate if someone could look into this offense on my account. My IGN is Steel Forge. Thank you

  • RyanBaker59 Ryan Baker ™️ (@RyanBaker59) reported

    @Jagex @JagexSupport - I recently tried logging into OSRS and my account had an authenticator attached. Assuming my account got hacked I changed everything, email, password, added my own authenticator and even got the email stating everything was reset but I still can't login.

  • parui_alok Alok (@parui_alok) reported

    @Syndicate @OldSchoolRS I have many problems in life. I need you the most that's why I'm asking for your help. please help me 🙏

  • Ijafiya5 Hughes Jayden (@Ijafiya5) reported

    @bwareofmef @JagexSupport It's probably a problem on your end And even if it's not Getting a response from support is quite difficult However I'd suggest you reach out to KODATECHK on Instagram to help you get in I hope this helps

  • fjfbxsh55567788 en (@fjfbxsh55567788) reported

    @Crucioqt @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • elliott22197181 elliott (@elliott22197181) reported

    @BeardedBabalom @JagexSupport @Jagex Did you get your account back mate currently having same issue.

  • je_frey_44 Jeffrey (@je_frey_44) reported

    @bwareofmef @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • ThomasB94412683 Thomas Britt (@ThomasB94412683) reported

    @OldSchoolRS please for the love of god fix the death coffer cap for the new boss I'm losing half a mill every time I step inside to fight the new boss. oh I'm trash yes half my deaths were dcs but also bullshit paying 500k per death.

  • Oldmankelsh Ryan (@Oldmankelsh) reported

    @JagexSupport @Spanky_xD Jagex support is a bot so pointless speaking to them. Jagex has the worst customer service for the game that has the most exploits. Most if the time the accounts that get jacked are because jagex gave them the info when they pretend to be you and then dont fix it or ban you

  • MountsMicheal Micheal mounts (@MountsMicheal) reported

    @bwareofmef @JagexSupport Very common these days had the same problem last week But it’s all resolved all thanks to Knightgohard he helped me fix it I bet he could be of help to you too I recommend you check him out if support fails to lend a helping hand

  • GreyBeardENT GreyBeard (@GreyBeardENT) reported

    @JagexSupport Hi Eliza, I’ve tried this multiple times and the problem is I can’t access the account that the emails being sent to, if that makes sense. So what am I to do?

  • William72171215 Williams (@William72171215) reported

    @melbasrs @nudfik @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to snooks_tech1 on instagram he helped me when I had similar issue

  • yossef_speed yossef (@yossef_speed) reported

    @here_is_abrams @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.

  • friedricch_ soo (@friedricch_) reported

    @TrevorD45472584 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • fjfbxsh55567788 en (@fjfbxsh55567788) reported

    @VladLeather @JagexSupport My account got disabled few days ago as well and every step I made to get it back did not work. I got in touch with #robfixx on instagram which he helped to resolve my account issue. You should probably check him out

  • koychandoeun koy chan doeun (@koychandoeun) reported

    @Rathzor @JagexSupport 1 had same issues with my account, Their support team has been absolutely useless and no other way of contacting them, they'll keep frustrating you until you get more pissed off!! I recommend @DaveTechPro to help you out because they also helped out with similar issue

  • fjfbxsh55567788 en (@fjfbxsh55567788) reported

    @bwareofmef @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that