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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jamey Bryce
(@jybryce04) reported
@JagexShaun @RuneScape Hi! I have an issue where the Android app crashes every few minutes. I've tried reinstalling, clearing data, clearing cache, force-stopping the app, and running in internal storage instead of SD card. I think there's an issue on my phone (Samsung Galaxy A32 5G) with the rscache
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Eric Tillman
(@EricTil69239359) reported
@JagexSupport Also, as for the device, I have swapped devices and that where my issue comes in. The authenticator wasn't changed over so I can't use it to log in. My email was comprised too, so I can't reset my authenticator.
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Daniel Paul
(@Daniel_Paul42) reported
@OldSchoolRS Fix your account security you absolute criminals
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Mynamenot
(@Mynamenot6) reported
@Nepises @OldSchoolRS Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_account_recovery on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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J.P
(@Ch1valrous_Guy) reported
@JagexSupport Hey, why am I receiving an access denied message when I attempt to access the main runescape site? Even the support site. I'm able to login to the desktop app though and OSRS
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Comeback's Endwalker Comeback
(@warmaliens) reported
@polbearity when i was broken up with last year i played old school runescape 12 hours a day and just clicked on the same square for those 12 hours
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Eric Tillman
(@EricTil69239359) reported
@JagexSupport I can't submit it from that IP anymore. I recently got a divorce and sold my house. If that's what's preventing my appeals approval then I'm not sure how I can fix that.
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𝓛𝓪𝓛𝓑
(@LaLB__) reported
@JagexSupport Heya so i followed you advice on not receiving my bonds as a login locked out person they denied it even though i have evidence that i was a locked out account. Do i just send another email? Or is there someone i can contact to provide my proof to them?
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Pat
(@pjallen92) reported
@RuneScape Sort out your launcher issues so players can try to get shards. 2nd time it’s told me the firewalls blocking it when it’s allowed in two days.
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𝓛𝓪𝓛𝓑
(@LaLB__) reported
@JagexSupport i did and tried to send and a error came up saying to try again so i did and same message. Well i sent a reply on the email they sent so i hope they see it and respond.
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vanessa fred
(@vanessafred67) reported
@DarthLegend007 @RuneScape I also experienced this, i contacted support service and they didn’t do anything about but @support_team97 on Twitter helped me get regain access to my account✅
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Ethan (💚,🌳)
(@ethan_chiasson) reported
@wisemetajay @pierskicks Totally possible. There is a Web based RuneScape client that uses 2007 scape as a base. Integrated with Web3 wallet login, this is totally doable. I think IP might be an issue, but I’m not sure ; best to ask a private server owner their thoughts on it, as they would have the ex.
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mental bloom
(@xnna) reported
@JagexSupport hello i am having issues logging into my account. can someone please help me out
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Mynamenot
(@Mynamenot6) reported
@Nepises @RuneScape Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_account_recovery on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Mod Ash
(@JagexAsh) reported
@JesseHathaway7 I'm afraid this isn't a Support channel and I'd not be able to unlock it for you myself. The Support team's JagexSupport on this platform if you'd like to let them know you're having trouble getting their emails.
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Codey
(@TherealVican) reported
@JagexSupport My issue was I wasn’t using the original Username I created the account with thanks
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greenblem
(@greenblem) reported
@JagexSupport May Jagex please add premier club to amazon and steam to make more sales. Thank you. I will gladly pay premier club for 4 of my accounts through these sites as my credit card has issues with international payments.
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Draynor Guard
(@DraynorGuard) reported
To fix the in-game public chat all you gotta do is /@pfjaoliwjeoifna jfoi and it's fixed! I don't see what people are having such trouble @OldSchoolRS
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Crayons
(@Nordraak07) reported
@OldSchoolRS what about the ones getting their login spammed and can’t ever log in for the past few months? As long as it’s not a steamer it’s not a priority right?
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Daws
(@Saucin__Dawson) reported
@OldSchoolRS still login issues??
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J.P
(@Ch1valrous_Guy) reported
@JagexSupport I am also unable to even "report" the problem as it gives me an access denied message too.
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jelly
(@zz6233233ffff22) reported
they should add the speed up glitch to runescape
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f
(@zogmecog) reported
@RSDoei @BoldGogla @OldSchoolRS no just broken servers
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Anubis_x
(@ReeceBender) reported
@OldSchoolRS login servers are breaking again. nice
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dak
(@darlenesdom) reported
@vinkaflamenko RUNESCAPE i had millions on my account then forgot the login details 😭😭😭
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Jamey Bryce
(@jybryce04) reported
@JagexShaun @RuneScape I've restarted my phone and closed other apps too. Also, I made sure that it had storage permissions. The crash seems to happen when it loads parts of the rscache. I know my phone meets the minimum requirements. Is there a fix on the way?
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Chewy_Taco
(@chewy_taco) reported
@JagexSupport i can log in, the problem is the ban.
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Eric @ Home
(@JintanTV) reported
@JagexSupport Hi there, following up. It was good for 2 or 3 days but is doing it again tonight. When it acts up it will not even let me login to the Runescape website let alone submit a ticket like I just tried =/
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woosh me
(@JordFxOfficial) reported
@OldSchoolRS no reply from login server
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Genevieve
(@Genyeve02) reported
@LeonMilky10 @JagexSupport I got banned too but @hacktech_pro on Instagram got me unbanned he’s a pro on unban service.💯