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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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QueenT
(@t_o_b_e__) reported
@zedrendor @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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crèche
(@OluwafemiGbade1) reported
@DiddlyPickles @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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kantmen
(@kantmen1) reported
@JagexSupport Was this a hiccup in your system? Did I get a false appeal response? Don't really know what's the problem. I hope neither is the case.... :/
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Lucien Dauphin
(@Lucien_Dauphin) reported
Hey @JagexSupport - I've tried previously to recover an account of mine now that I wish to return to the game. Pretty sure I have all the info required (copious payment records/original email access etc.) but the prescriptive form (space issues) is causing issues. Help? Thanks!
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Jakob Fel
(@JakobFel) reported
@Hhfcgyhvbbjklj @BethesdaSupport @Fallout Ah nice, I've never been big into that myself. Maybe they should do what Jagex did with RuneScape after the issue that locked some people out for months: give us a choice in what we receive as compensation for the frustration. That way, everyone wins.
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Gerald Hall
(@DlongMusk) reported
@anthony_osrs @OldSchoolRS Goofy I think they should prob fix something that is clearly a issue. Botting mining vs a whole *** PVP script that multiple people have put videos showcasing is an issue. But people they are paid accounts they haven’t been touched.
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Kyxlect 🔞
(@Kyxlect) reported
Feel like other than the bots, the only people who even play RuneScape anymore are veterans. I've been playing for a month plus now and have trouble staying awake because of how boring it is. But mobile is like my only option right now..was it always this boring back then?
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Rudeep Gaur
(@DeepDooper) reported
@JagexSupport The issue is my claim has obviously not been reviewed has the reasoning given is simply “because you have a previous claim worth x amount of gp”. Is there no one I can talk to that will actually review my claim?
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kantmen
(@kantmen1) reported
@JagexSupport I am still yes, can't login. Getting worried :/ RSN : cagri-mb
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radler
(@Ridwan38206152) reported
@kantmen1 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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🅹🅰🆈🆁🅰🅻🅳
(@Jayrald72720941) reported
@raidhotshot @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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kantmen
(@kantmen1) reported
@JagexSupport Was this a hiccup in your system? Did I get a false appeal response? Don't really know what's the problem. I hope neither is the case.... :/ @JagexSupport
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Bongo
(@BootyBungo) reported
@JagexSupport hello, I have forgotten my login email for my group iron account. How do I attempt to recover this? I am likely able to login to the email if I can remember what it is, but I cannot. I can supply the account name, creation location, and other details.
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QueenT
(@t_o_b_e__) reported
@BaronZen_ @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Rudeep Gaur
(@DeepDooper) reported
@JagexSupport Can I please talk to someone who does not give me a copy-paste reply. I tried making an item claim for something with no monetary value due to a game crash and I was basically told it won't be investigated because I have a previous (1 item) claim that was accepted
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steve c
(@iGoDSpeedOSRS) reported
@OldSchoolRS if i live in new york and go on vacation to north carolina and login to my account would it get locked? i know account get locked if they login from a certain distance ina certain amount of time, i will be driving so it will take almost a full day
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kantmen
(@kantmen1) reported
@JagexSupport Was this a hiccup in your system? Did I get a false appeal response? Don't really know what's the problem. I hope neither is the case.... :/ @JagexSupport
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crèche
(@OluwafemiGbade1) reported
@raidhotshot @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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Jamie Giarrusso
(@JamieGiarrusso) reported
@JagexSupport Any help available for this issue? It’s kind of upsetting and I feel like my appeal was never looked at by a human being or the ban would have been quickly overturned.
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oi geezer
(@s40862179) reported
@JagexSupport Please can you look at the account rsn: Faded xero, just tell me what's going on with it. Are 2 different people trying to change pass? me and someone else? is it the same ip? what is happening cus you keep locking my acc which had no problems until i tried to change the email.
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🔱 OTC Chairman 🔱
(@ChairmanOtc) reported
@JagexSupport My password reset request keeps getting denied. Fix it asap!
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crèche
(@OluwafemiGbade1) reported
@BaronZen_ @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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Daniel dorn
(@Danield13049705) reported
@OldSchoolRS You really added made teleporting from pkers in revs not instant anymore. It takes two seconds the update post says because of bots. Are y’all high. Pkers log in under you trying to pvm all the time now it’ll be impossible to not get tbed. Fix bots instead of making game worse
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QueenT
(@t_o_b_e__) reported
@DiddlyPickles @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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radler
(@Ridwan38206152) reported
@AmiXXHere @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Nick Fiaschetti
(@The_Fiesch) reported
@chosyman Plz tell me you don’t have your RuneScape login info written anywhere at home
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Tom Marquiss
(@TomMarquiss) reported
@JagexSupport a friend of mine (who doesn't have Twitter) has an account issue that he wants to be able to discuss with customer support, rather than be directed to a generic answer on a page - is there a support email address?
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The Keeper
(@A_Zoo_Keeper) reported
@OldSchoolRS You've finally addressed the auto-tele problem at revs.... reddit is NOT going to be happy!!
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cox
(@lhatesushi) reported
@JagexSupport Did my account dopeguy87 get deleted lol? I just did a 2nd password reset and i still cant login. My appeal got denied when I sent ample proof that this is my account. When i try to recover by typing my username it wont let me so i have to type dopeguy5 which was my old rsn
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Olympus07
(@Olympus073) reported
@JagexSupport I’ve already changed my registered email ages ago. If I’m getting requests to change my password can they do this via my old login or is it they have my normal registered email?