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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (75%)
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Matchmaking (25%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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ninjamurai
(@chapinin) reported
@JagexSupport hello, i need some help, i got premier club membership but im missing Dawnforged outfit and Sol pet. Can you fix it please.
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Luke
(@Luke64019595) reported
@JagexSupport @OldSchoolRS HI i have tried all these solutions 2 days ago in a previous tweet for help. none of them have worked and my login user id is being spammed. can my login user ID be changed so it stops?
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NWAFishing
(@NwaFishing) reported
@JagexSupport The issue is there is nothing that tells me why I was muted in the first place, there is also nothing that tells me why my appeal was denied. It’s all left open with no answers. I haven’t done anything and my account was muted and appeal denied. 💯 uncalled for and not right.
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Jagex Support
(@JagexSupport) reported
@Pcis4000 Hello, can you please post your issue on forum thread: 135-136-511-66246191 within the RuneScape forums, explain what has happened and this matter will be looked into for you. ~Mateusz
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David SkyyHyy Kerr
(@skyyhyy420) reported
@RuneScape @JagexSupport Another 48 hour wrongful ban again for touch screen im only using the touch screen because it's lagging do hard what the hell !!!!!!!!!!!!!!!!!
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Elisa ❅
(@Luminnousss) reported
@ProdigyPkers @JagexSupport Can't agree with you. I filled their form and 3 hours later I managed to link my other email to my account. Problem solved. Incredibly happy with the service!
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Thomas Bryant
(@Thomas_bryantj) reported
@Lidawano @JagexSupport I had the same issue Message cyber_fred01 on Instagram as soon as possible for help
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Orphan
(@CyOrphan) reported
@JagexSupport inbox me, im having serious issues.
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Kaleb helms
(@Helmskaleb4) reported
@JagexSupport is there going to be a customer service rework.
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JayKeen
(@JayKeen93) reported
@OldSchoolRS appears that your fragment display has broken since last update, only shows 1 set effect you have on not all of them
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UniquelySamuel
(@UniquelySamuel) reported
@JoseCalil1 That's similar to a lot of og Runescape. I absolutely hated it and left largely bc of that. There were too many problems with high lvl players hunting low lvl ones for easy loot. If I see a game has that I won't play it. Humans are too greedy for it to work imo.
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Austin954399OSRS
(@Austin954399O) reported
@JagexSupport I recently got my original 2006 account back that was converted to rs3.About 2 yrs ago I created a new osrs account that I have been playing. (110 combat). I am wondering if there is any way to merge my rs3 account with my osrs account so they share login/member?
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🥑
(@Avocodoe) reported
@JagexSupport The problem with this is that I don’t have a clue of what my registered email is. I’ve tried going through the process of recovering the account as well and have been instantly denied.
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doggee
(@doggee10) reported
@PeterSchiff @RichardHeartWin The only reason i personally believe in #Bitcoin is because nerds in Venezuela sell RuneScape gold for their currencies. Other games too, people are selling in game currencies for real world goods. The problem is those centralized agencies control the currencies.
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Agoodtwit
(@Agoodtwit91) reported
@OldSchoolRS yalls update bugged leagues somehow the frags are having issues displaying properly turning display frags on and off doesnt do anything anymore its a pointless button now im not the only one with this problem multiple buddies having same issue
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Utjer Yulr
(@UtjerY) reported
@JagexSupport Hi, I've been locked out of my account, OlironGiant, I've tried changing my password twice but it still says "invalid credentials". Not sure how to fix it.
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Wtfmyboi
(@needmm1rework) reported
@OldSchoolRS Dead content ****** updates better off ******* playing something worth ur time than train an account for a dead *** wilderness go ******* fix lms shitters
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Scott Bradford
(@scottbradford25) reported
@obbaish @JagexSupport I had a similar issues but support couldn't help and even respond to my mail.... I met tech_support11 on Instagram and he was able to recover my account, he's credibility is top notch 🔝
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saher abbas
(@saherabbas10) reported
@wendybaeby234 @JagexSupport What happend with ur account did he fix it
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Mark Stoneman
(@MarkStoneman10) reported
@JagexSupport @JagexSupport Hello I have an OSRS account I created initially back in 2006/07. It has been used for many years but was banned 2 years ago. This was a mistake I made for macroing. I do not macro and would like to continue playing please. original Login: 1wkmr
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VengerPt
(@JorgeSequeira95) reported
@JagexSupport They don't access to my email. They know the data to recover my account I don't know how. That's the problem
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Luis Rondon
(@LuisRon06395264) reported
@JagexSupport @geribatric good evening! my account was unfairly banned on 17/2/2022, I appealed due to macroing but they still haven't given me an answer, my rns xceecee I think it was an unfair error please review my case
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Theo
(@il_ija) reported
@OldSchoolRS Nex is broken. People are not getting loot. Gn
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saher abbas
(@saherabbas10) reported
@JagexSupport listen i can’t change my register mail because i can’t login with out Authenticator code. There are any temporary code to login?
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Internet Explorer 8
(@DongDominator2) reported
@Chickenspuh >join meeting call >go back to runescape whats the problem?
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saher abbas
(@saherabbas10) reported
@JagexSupport But the problem he can’t do anything without Authenticator code
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David SkyyHyy Kerr
(@skyyhyy420) reported
@JagexSupport wrongfully banned you gotta fix the touch screen being classified under bot buster because I can't touch my screen when it's lagging without getting banned
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Austin Scott Bruner
(@thetiip) reported
@playnewworld @primegaming Why don’t you just open a poll booth like old school RuneScape and let us help fix your game. 4 months listening to us the game will 100% have 100k+ daily players. All these little money grab updates really are just a slap in our face. Focus on the bigger picture…
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Chad Van Ness
(@ChadVanNEss1) reported
@JagexSupport I've already taken care of everything i can, changing passwords and that what not. The problem is your security is bupkiss, because as of this tweet, I was hacked a second time, after having already changed my password. and trying to set a bank pin. This is just rediculous.
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Mod Ash
(@JagexAsh) reported
@Steezy401 Hadn't heard, but if you're still having trouble, let the Support team know - they're JagexSupport on this platform. And if it's a known issue, they'd be the most likely to know of it since they operate the account systems.