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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Daemon
(@DaemonRayge) reported
@AlbieGnomeChild @OldSchoolRS The main issue I see is people had was how it actually blocked XP gains in specific areas. Part of the appeal and challenge was finding ways to avoid getting that XP. This is unlike Ironman where they just disable trading, and in the case of UIM, banking.
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Zabuza
(@ZabuzaUGC) reported
@_jbbolter Was playing Runescape and someone mentioned it to me. Made an account then didn't login again for about 15 years. Started actually playing a few months ago.
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xx
(@xxzllp163) reported
@Odawgg131 @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....
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stories
(@storieis) reported
@SoloSoLow980 @JagexSupport It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to BEVANFIXX on Instagram, they are always there to help fix issues.
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tab
(@tbamjad12016) reported
@brycermckee @JagexSupport Prefer you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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xx
(@xxzllp163) reported
@iKerryrs @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....
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Odawgg131
(@Odawgg131) reported
@JagexSupport Hello, I am having trouble with 3rd party linked accounts. Specifically steam. I bought RuneScape dlc from steam thru mobile and followed instructions to link my accounts, but when I do say it says, “your external account is already linked to a different account ~
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stories
(@storieis) reported
@neil__mehta @JagexAsh @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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goofy ahhlec 💀💀💯
(@AlecAlleva) reported
@OldSchoolRS Cannot remove authenticator on my account to transfer auth. to my new phone. The link that you sent me to my email just gave me an error message. Had the link resent, then I was locked out due to too many attempts. Gotta love this account security.
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Mod Ash
(@JagexAsh) reported
@MrYouCrazy Last I heard the Support team had received the tool they needed for those manual fixes, and had been doing them - and that was months ago. They're JagexSupport on this platform if you'd like to let them know of ongoing trouble with your group.
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Lunniii
(@Lunniii1) reported
@JagexSupport i need this issue to be solved already. If you can, message me privately so i can send proof that Lunniii is my account and has been for my whole life. Jagex support, the email I used dating back to over 14 years ago was my fathers. I lost access to it over 10 years
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Aquat1cz
(@Aquat1cz) reported
@ItsBobbySocks well before it felt like i was playing runescape with level 13 ranged with how random my shots would land. right now the dmt shots are literal cannonballs.. is it balanced? i’m not sure. i don’t really have issues facing dmt because i can just not peak the dmt. but idk
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stories
(@storieis) reported
@iKerryrs @Mark_Dasian @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Ash
(@AshFromAc) reported
@JagexSupport I’m attempting to make a purchase on the website, and none of my cards are working. Is there an issue with the payment system?
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RSlover
(@HinoRevivo) reported
@JagexSupport @JagexTrident @JagexTyran Hi my issue is that I got banned for RWT because I bought RSN “Twitch”. I bought the name with ingame gp (thats allowed as far as I know) - no irl $ included. The guy I bought from apparently rwted the gold and all my accounts were flagged… can you help?
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Rune Juul
(@UnrealOsrs) reported
@OldSchoolRS Let's go!! I'm indifferent about the account builds since it doesn't effect me much. I thought the concept sounded good, but I know some people had issues with it. Looking forward to the content that did pass!
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Dagibee
(@Qwindagibee) reported
@iKerryrs @Mark_Dasian @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to levinfix on instagram he helped me when I had similar issue
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Hunter Bidens Laptop
(@JanoyCresvaaaa) reported
@JagexSupport I had to also change the password and recover my account because i guess whoever gained access to it changed my login information too.
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Luke Sterling
(@BewareOfMyBeard) reported
@RsHistoryJuly So about 14 years and 50 weeks ago, I quit Runescape and didn't return until I found out about OSRS two years ago. I understand the problems Jagex were facing, but this 100% ruined the game.
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Odawgg131
(@Odawgg131) reported
@JagexSupport Hi, ok I’m going to give this a shot. I’m having issues with third party clients, mainly steam. I bought a dlc package from steam for RuneScape thru mobile. When I go to link my account it says, “this account is already linked to an external acct”. Etc.
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Sphynx
(@SphynxRS) reported
@JagexSupport Hi, thanks for the response. I tried all these and it’s still denying me. Is there anything else that can be done? I’m not even getting an email to my registered email which was never an issue before.
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Andrea de la Mora
(@andreadelamoran) reported
@WeAcclaim @JagexSupport I encountered a similar issue and i was referred to ALPHA_TECHIE on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.
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José J. Hernández
(@josejavierh) reported
@JagexSupport Please help me out, make an exception and take away my Permanent Ironman Status please. Account name is IronJosehiha. I know you stopped offering this service, but please make an exception for this time, I beg! @JagexTyran @JagexRoq
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Hugo
(@Hugopluks13) reported
@OldSchoolRS I imagine account builds failed because of the initial controversy around 10hp builds + maybe confusion on what they can/can't do. Shouldn't have a problem getting 70%+ if fleshed out a bit better and properly communicated.
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Illuminati
(@RoT_Engineer) reported
@pay_dirt_rs @AlbieGnomeChild @OldSchoolRS Plugins for this have been available for ages, what you're saying is irrelevant. Official builds, the way they proposed them, come with so many other issues and it's unlikely the devs would be able to fully understand those issues and code around them correctly.
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xx
(@xxzllp163) reported
@brycermckee @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....
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xx
(@xxzllp163) reported
@SebastiaanDegr4 @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....
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stories
(@storieis) reported
@DownGiant @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Zac
(@ZacOSRS) reported
@OldSchoolRS Let account builds die, if people can’t figure out how to make them, that’s their problem. Lets no cater literally everything to the lowest common denominator
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ImTrypyn
(@ImTrypyn) reported
Since I don’t have a real set up runescape is slowly taking over my life again… someone please fix my apartment