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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (68%)
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Online Play (26%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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ab
(@17Arooode1421) reported
@fanofosrs @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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nee
(@nnnnnn263k) reported
@RafaRBSoccer @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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Igmar Verpeten
(@IgmarVerpeten) reported
@JagexSupport is there an issue with world 330 osrs? I dced and can’t login on any other world either… tried to end session through the website account management, doesn’t work either and acoording to my clan teammates my account is still logged in in 330 (dced +- 30mins ago).
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Reed
(@FlugsIys) reported
@JagexSupport its actually impossible to get ahold of any1 for an issue that isn’t a specific one,all I want is my stuff on my account back after I got banned and appealed for marcoing when I never did,its extremely frustrating and disappointing and a huge waste of time and money
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coinsideisbalanced
(@coinsideisbala1) reported
@JagexSupport world you were using has become unavailable, was on 330 now its "full"(or broken) and im being held hostage; is there anything I can do?? tried password reset and end active session via website also having a very hard time getting through to support via website.
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sey
(@mmohv_) reported
@Day4Doge @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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smith
(@Smithrowlins) reported
@mugmouse @JagexSupport I know who can help you,message 📥 [denny_cyber] on instagram he recently got my account back when I had same issues recently, support system will never help out
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Becky Lucky
(@Becky_Lucky01) reported
@WalshawBrendan @JagexSupport my account had this same issue but it was permanently fixed and secured by @Walker_cyber on instagram i recommend him 💯
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@iDogtag
(@iDogtag) reported
@JagexSupport Hi, that doesn't answer the question I'm afraid. I have a specific issue that needs more than an automated response pointing me to a help page.
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damson
(@damson98673675) reported
@WalshawBrendan @JagexSupport Have you try reaching out to @solexfixer on Instagram or message he helped fix mine because I also had the same issue earlier today
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Volt699
(@Volt246) reported
@JagexSupport every time i try to log into a world it logs in the world for few seconds then the whole game crashes so right now i can't get back to playing my account on rs3 account name > Wrlord < but i am using my email to sign into it can i have help with this problem?
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Zak
(@stashisback) reported
@GoodReddit I struggled with chronic depression and wanted to end things, I got really hurt from all the problems in my life. A mate introduced me to old school RuneScape, after 58 days of grinding I finally realised I should’ve ended things earlier
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Chris Santos
(@ChrisSa87539808) reported
@Abeillesurette @JagexSupport Account disabled is usually as a result of violating terms and conditions but if you think your husband have not broken any rule and was banned by mistake,I suggest he sends an inbox to @denny_cyber on Instagram for quick review and assistance, support system here won't help you
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Pabllo Oswalld🐷👑
(@PablloOswalld) reported
@AceOfGods123_ @OldSchoolRS same problem, weird
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Sp
(@Seth_Phillips11) reported
@JagexSupport Dorothy I’ve noticed that you have been handling some recent account problems for rs3 I was wondering if u could possibly look into my claim for me as I’ve been waitin since January 4th for a follow up email for the final decision of my claim(within 5business days)
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sey
(@mmohv_) reported
@maxedi123 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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No time l3ft
(@Notimel3ft) reported
@JagexSupport Hey, the issue is that it's a false ban. I never had any offences or warnings. Are you guys able to look into it? Thank you for your reply
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Alexandre 🇨🇦
(@AlexandreRheau2) reported
@JagexSupport Any word on when you will fix accounts locked because the world 330 crashed?
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nee
(@nnnnnn263k) reported
@Seth_Phillips11 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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Filip Wallbäcks
(@FilipWallbacks) reported
@JagexSupport The problem is that my accounts are locked because for some reason jagex think they are stolen from me
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Mr. Wallo
(@Apollo_Wallo) reported
@JagexSupport did OSRS world 330 crash or something? Got logged out and now my screen says “either my account is still logged in or the last world you were using has become unavailable”.. already logged in with my other account and it shows the main one (with the issue)as offline
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Austin
(@gapa22_) reported
@JakeDD69 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Joao
(@IJinnshargI) reported
@JagexSupport Need help i was playing in the osrs mobile with my acc with a gmail login cause i cant log in throw acc cause my phone dont have enought memory, after that i created a new acc iron men throw that gmail acc now i try to do login throw gmail and i can't log in mobile
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Star Man
(@StarMamn) reported
@SallyG36765997 @JagexSupport Hey! I have the same issue, i get kicked and my account is still logged. Tried everything and nothing work. But i think that this is just a world error. But if u know anyypls let me know :c
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MI_6
(@_lleek) reported
@Suzekamaichi @JagexSupport If you're still getting this Errors login in, Try MAZE_CYBER on Instagram, Mine was stuck while logging in but he helped fix it.. Hope he helps with yours
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Daniel Huang
(@Suzekamaichi) reported
@JagexSupport Running into an issue with Jagex Launcher after the update; it's bricked. Restarting, repairing, and reinstalling doesn't work. Running into: "Failed to access remote metafile" "Read operation" "JSON error" Any advice?
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Austin Intharaphet
(@AustinIntharap1) reported
@Xymenius @OldSchoolRS No problem I got to set up my twitter ha I never use this app
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Jaqueline Derrida
(@JusticeHeroine) reported
@JagexSupport @OldSchoolRS account has DC’d from world 330 and is being held hostage, can’t login to any world or end session. Help!!!
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Joeh
(@Shows65) reported
@WalshawBrendan @JagexSupport I had Similar issues too without me knowing what's going on I ask for explanation from their support team after series of appeal sending mails and no response I was referred to CYBERSPYCRAFT on IG he got mine fixed and now am back.
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Joe Holderness
(@JoeHolderness) reported
@tielahrNFT @JagexSupport We’re you on world 330 by any chance and get a game crash?