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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Teeq 🇩🇰
(@Tropial97) reported
@JagexSupport hi my runescape account has been hijacked so i tried to recover it back witch and i get it back and i try to login and its perma banned for real world trading and the RSN was flamegodsalt and now its changed to Reglet i haven't been on the account in over a year
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Gilur
(@GilurDMM) reported
@JagexHelpFrost @JagexSupport But that is impossible after the account is locked which is the problem and the technical oversight. Once the original account is locked its over. Jagex doesn't encourage the player to add a email either. So you can imagine how many new Steam users could lose their acc this way.
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L33t0wn34
(@l33t0wn34) reported
@JagexSupport I recovered an old account. It was a request to change the password and I got the email that it worked. Every time I click the link it asks me to enter the login. I do and it says there is no record of a recovery. Help me please
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Trevor
(@ThimrinR) reported
@MolllyOlive If someone doesn't know you don't send money to get money.. I feel sorry. Have to hope they learn it not through trial and error, but it has to happen somehow. Reason #1 to play runescape. Learn your scams there kids
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Tamwell
(@Tamwell14) reported
@JagexSupport Trying to buy Premier for this year but cannot due to ERROR 15. How can I be helped?
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Jess Savannah
(@JessSavannah3) reported
@JagexSupport Is there no on who will actually look into this properly? I have spent the better part of two years building this account...only to haave weak security issues be my downfall????
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Ryan (Zowskii)
(@ZowskiiRS) reported
@Maikkeruu @RuneScape There was 1 really annoying bug where it kept killing me over and over again, Jagex, Please fix.
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Mitchell W Lewis
(@MitchellWLewis1) reported
@JagexSupport Am i going to get help with this or not? I haven't been able to log into the game for 2 months now. Because of people spamming my login email.
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Legend_Arts🍥
(@Legend_Arts) reported
@ZowskiiRS @Maikkeruu @RuneScape extra cold fix...
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Solopro72
(@solopro72) reported
@JagexSupport Hey Jagex Support Team, Servers are lagging been like this since yesterday. i have flushed my dns and done a tracert but for what ever reason still getting delays/lag when trying to play. xd
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shaun
(@Blobby389) reported
@JagexSupport so when are u fixing this attempt log in issue this been on going for awhile and u keep ignoring the issue
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smashbros
(@smashbr05046477) reported
@JagexSupport can you please change my username login to an email login?
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TooFunnyFR
(@TooFunnyFR1) reported
@JagexSupport woke up this morning to find everything cleared out. What was on player and in my bank. I have a pin. Is this a wider issue across the platform?
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Lub
(@LubDPSMELEE) reported
@JagexSupport Day 7 , to many login attempts.. can you please help me get on my account before it is too late? Thanks
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Ryan Phillips
(@BowlOfOrang3s) reported
@JagexSupport I cant login to my osrs account I woke up to to "Too many login attempts. Please wait a few minutes before trying again" but its been like that for two hours
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Shawn Creese
(@CreeseShawn) reported
@RuneScape I'm trying to play on steam but I'm stuck on loading application resources. is this a common issue or is it just me
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austin clark
(@Nota_Owns) reported
@JagexSupport hey guys, I'm still stuck playing in compatibility mode and can't see 80% of the game like no npcs most banks most building etc anything we can do to fix this
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pajuggalo304@gmail.com
(@pajuggalo304) reported
@JagexSupport last year I bought 10 osbonds to add to my prem Then 10 on rs3 But this year the package did not allow me to do so I tried using bond transfer through rs website, I redeem as instructed but can't log into to confirm due to error 15. Can I get my bonds moved to rs3.
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Gilur
(@GilurDMM) reported
@JagexHelpFrost @JagexSupport They tell me there is nothing they can do and that I'd need to get my Google acc unbanned. Which seems like a big technical oversight especially with the introduction of Steam login, Steam accs often get cracked and abused until its banned. Lots of users could lose their OSRS acc
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Christian
(@Ckuuerss) reported
@JagexSupport how can it that almost after every monday update that there is Something wrong??? Its every week that there are complaints. I wanna play when i click on play and not play for 10 seconds and than crash...
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TooFunnyFR
(@TooFunnyFR1) reported
@JagexHelpFrost @JagexSupport So it’s not a wider problem? That’s strange, I’ve not entered my details in anywhere to have been phished. Is there any process at all that can help me to retrieve these items. A lot of time and effort has gone into this
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Beverly Fuller
(@beyong1st) reported
@JagexSupport hi. The error code 15 is hapening again on mobile. I am able to login through Facebook, however.
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David Thompson
(@DavidTh10058151) reported
@JagexSupport I have one account that is inaccessible, another I can only log in through Facebook but can't verify because the first account is taking up my only email account. Is there an email address I can contact about this issue?
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Jason Pablo
(@JasonPablo7) reported
@JagexSupport Fix your god dang servers Jagex, these Malformed Packet Loss errors are clearly on your side. Jesus christ, this error has been bothering people since the release of the NXT client and you guys don't even try to fix it, what do we pay you for, to sit on your ***?
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TooFunnyFR
(@TooFunnyFR1) reported
@JagexHelpFrost @JagexSupport I don’t use any clients as I play on mobile I can’t set up authentication (tried several times. I can’t sign in online as I use game centre. I have to reset my password every time (to make sure it’s the correct email) and it doesn’t let me sign in. I set a new password last week
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👑 Eliatrope King Yugo™
(@Eliatrope_Yugo) reported
@RuneScape now you need to fix the issue with hair that you can no longer color the disco lighting issue Demonheim glitches like being a door oh and countless others that are unfixed
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Maikeru RS
(@Maikkeruu) reported
I'd just like to say, I'm pretty impressed that Raksha release was bug-free and didn't cause any issues, alongside being a solid boss Everyone instantly rags QA with bugs etc, but they go unnoticed when things like this are smooth as heck. Good job @RuneScape on this one honestly
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Devildogmurray
(@devildogmurray) reported
@JagexSupport i have attempted everything on there already i was online the night before and now i can not get on any device this isn't my device issue please
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Khaelis
(@KhaelisEXE) reported
@futonrs @Maikkeruu @RuneScape Yeah but they seemed really uncommon, have not seem many people experience the issue
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Ultrapk
(@Ultrapk1) reported
@OldSchoolRS again a reason to not play this game for next year... because no attention to pvp and the fix of it like the bounty hunter.. ty jagex i dont pay anymore to ur company!