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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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amira :)
(@amiraplayzrh) reported
@KyleJamesOlson @JagexSupport Message @hytechcyber now to fix your account immediately
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Bella Pattison
(@pattisonbella) reported
@Rip_David_Osrs @JagexSupport I had similar issue too but was referred to this guy #JACK_CRAKS On Instagram. He got my account fixed within few minutes.write to him for help
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DeShawn
(@R_E_T_A_R_D_O) reported
@JagexSupport I've reported my acc being login spammed 4 times and i've now waited over a month for answer after i explained i already have my main account connected to steam. Please do something i ain't getting any help here
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WitcherFan1897
(@KevinPenley1) reported
@JagexSupport Hello Im locked out of my osrs account. I know the username and my password but I still cannot login to my acc becasue of the authenticator was on my old phone
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amira :)
(@amiraplayzrh) reported
@killascreech @RuneScape Text @hytechcyber now to fix your account immediately
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Mam_presh〽️♂️
(@MuhammadBnAbdu1) reported
@jim_mangos @JagexSupport Message @Lytechcyber now to fix your account issue immediately
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Mam_presh〽️♂️
(@MuhammadBnAbdu1) reported
@LuizCCovaSan @JagexSupport Message @Lytechcyber now to fix your account issue immediately
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Jesse Grenier
(@Jesse_Grenier) reported
@JagexSupport I need help with my account and can't find a ticket option to directly message someone for help, can someone please reach out to help me with my issue please. Thank you.
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Bella Pattison
(@pattisonbella) reported
@meep0601 @JagexSupport I had similar issue too but was referred to this guy #JACK_CRAKS On Instagram. He got my account fixed within few minutes.write to him for help
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brendan
(@brendan16189293) reported
@JagexSupport @JagexSupport I cannot log in and change my email because it is asking for the authenticator to login in fully, and then the recovery ask for me to check my registered email which I cannot do because it isn't registered. Every time I go through the process it ask for the number.
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amira :)
(@amiraplayzrh) reported
@mageubad @JagexSupport Dm @hytechcyber now to fix your account immediately
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amira :)
(@amiraplayzrh) reported
@Dennis1859 @JagexSupport Text @hytechcyber now to fix your account immediately
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amira :)
(@amiraplayzrh) reported
@tyler18851 @JagexSupport Try @hytechcyber now to fix your account immediately
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C
(@Condor_Moment) reported
@JagexSupport I’m experiencing a problem with 2FA log in with my Microsoft Authenticator App @Microsoft I’ve contacted support with you both. My new phone has not transferred my 2FA codes to Authenticator, which I need to log in to RS, I’ve tried to have 2FA disabled to no avail.
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Teb Tebbens
(@NFTebTebbens) reported
@JagexSupport Can you please help me with an account problem. My account got banned for macroing a bot. I never used a bot. All i used was the Runelite client. When I wanted to appeal my ban I pressed that I used a 3rd party client because I thought that Runelite was.
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Tomas Wither
(@TomasWither) reported
@JagexSupport Hey I just accidentally linked my facebook account to my main account trying to test out the multi-account login on the Jagex launcher and have now lost my facebook account (asks me to create a new account when logging in) Anything you can do to help?
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Bella Pattison
(@pattisonbella) reported
@CharlesBayles12 @JagexSupport I had similar issue too but was referred to this guy #JACK_CRAKS On Instagram. He got my account fixed within few minutes.write to him for help
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chris reedy
(@reedy4202001) reported
@JagexSupport I'm sorry u feel your system for returning accounts to the rightful owners is very flawed I gave every bit of info needed for the issue to be fixed yet my account is still locked and my attempts have all been denied I had over 40 days of membership on my account just sitting
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connor rigney
(@Sidoxenizer) reported
@sens249 @OldSchoolRS @JagexLight That's a problem in every ranked game for people not trying to push for ranks. Not much of a way around it imo. Definitely still better to have a ranking system as opposed to nothing like current lms. a large majority will likely not do this
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DaVid
(@UnBanPls0) reported
@JagexSupport I need help with my issue, The problem i'm having is that i appealed my "ban" in the support page and i received a email saying that my account is muted and not banned but it's banned not muted. Anyway can you help me out? still need help still no reply
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C
(@Condor_Moment) reported
@JagexSupport @Microsoft It’s a multi layered problem. I have no 2FA access, to log in to RuneScape I need 2FA to access account settings, I’m not receiving emails to my registered email for reset either. A support email to send in multiple layers of proof and anything else to prove ownership would help.
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Sxvage
(@FTOSxvage) reported
@JagexSupport @Jagex @OldSchoolRS disregard I found a workaround. Wild relying on a fix from the playerbase and not actual support! if you see this and are having the same problem feel free to inbox me for an extremely simple guide. cheers.
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Charlie Barley_FN Fan
(@CharlieBarley19) reported
@NFTebTebbens @JagexSupport Try @hytechcyber now to fix your account immediately
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SolemnReign
(@Aeldari_WoW) reported
@JagexSupport Hi there I can not access the website as I am receiving error code 1020, website access denied. I have tried everything and need help on your end #Runescape
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amira :)
(@amiraplayzrh) reported
@KyleJamesOlson @JagexSupport Message @hytechcyber now to fix your account immediately
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WitcherFan1897
(@KevinPenley1) reported
@OldSchoolRS Hello Guys at OSRS I have an issue... I have a new phone and Now i cant log in to my osrs account. ive tried everything! please help?
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Naty
(@Naty14907527) reported
@JagexSupport So I wake up & Login to my account to continue mining like I've been for last 2-3 months & my account was disabled!? There's not a day I even traded in 3+ months & more less sold /transfered any gold?? I would kindly suggest you look at the account, name is R1 P.
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Showmakerzz
(@Showmakerzz1) reported
I need to talk to a jmod, my account suffered an error. I don't need any more pre-designed messages. I am from the community a proactive player. i need real help @JagexSupport
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Brian
(@EvilLucario) reported
RuneScape on Steam Deck seems to actually work fairly okay... provided you aren't doing super endgame PvM with it. Biggest problem is crashing, at least on base Steam client. Maybe the Linux version is best, but RS crashed on me like 4 times in the span of 7 hours. Not good.
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I_Am_It
(@Hsnkrl_) reported
@JagexSupport hey, it seems someone is spam logging my account and I can’t log on. Can I have my login email changed? For some reason I can’t acces my account homepage either.