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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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IFuckingLoveNyaa
(@FuckingNyaa) reported
@JagexSupport Hello again. I had reached out to you recently with no response regarding an account that had been hijacked and items stolen. And again, with the exact dates of login of the hijacker it should be possible to find them. Please get back to me when possible.
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phronesis
(@phronesis____) reported
@JagexSupport Perhaps we should draw more attention to the issue on social media? (would be better if you, @Jagex did) It is frustrating reporting on F2P. The ignore list limit is 100, P2P just 4x that... Rest assured I report as many players in game, and to tipoff, as possible. @OSRSBotWatch
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Vio RS 🇬🇧
(@Vio_RS) reported
@TheSavageRaven @JagexSupport @OSRS_VR hello I see your problem, have you tried rotating your phone 90 degrees counter clockwise
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Sr Multi
(@multi_sr) reported
Greetings,I would like to know why they gave me a permanent ban on my account,if I have not broken the rules,I have all my money, I have never done anything wrong, My rsn is:Papi multi.I appealed and they still have not given me an answer. I think that is a mistake @JagexSupport
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Anna Robertson
(@mabgsfhj) reported
@Miguelmalaspin4 @JagexSupport My account had exactly the same issue as yours, was also banned I was referred to lextools on Instagram he recovered my account for me contact him I'm sure he'll help you
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Anna Robertson
(@mabgsfhj) reported
@OsrsReport @OldSchoolRS My account had exactly the same issue as yours, was also banned I was referred to lextools on Instagram he recovered my account for me contact him I'm sure he'll help you
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Omission
(@RsOmission) reported
@JagexSupport Yea hi I just got a 2 day ban for “macroing via third party software or client” while I wasn’t even playing the game. My internet went out last night and this is the first time attempting to login and it says I’m banned? Doesn’t give any evidence or anything (1/2)
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Kuraminha 🏹🦜
(@KuraOSRS) reported
@Hugopluks13 @ZybezWeeMan @OldSchoolRS He's just asking for a proper attention to his issue as a costumer; not solutions from the wrong department. The message here is very clear: when Jagex don't offer an effective support to its costumers it's expected that people will try to work around their lack of feedbacks
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sami ❦ COMMISSIONS OPEN
(@D1S4STERP1ECE) reported
me: hey it's been a while since i've played runescape runescape: *bonk* login problems *bonk* wrong character design *bonk* map won't load *bonk* probably some other bugs
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Awesome Nintendo Facts
(@nintendofac) reported
@CoolYoshiFacts @JagexAsh Fix this runescape!
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Tylar Smith
(@TylarSmith13) reported
@JagexSupport unable to login to osrs or website on any account as from an hour ago? " your account is currently being protected pending restoration"
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David Heredia
(@DavidHeredia123) reported
@OldSchoolRS I started playing 3 days ago as an ironman and got banned for real world trading!! WTF?? I think better unninstall if i will have this problem with my account, you just run programs with random bans or what?
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JustZach
(@JustZach92) reported
@JagexSupport @JagexSupport so she knows her account info, but when she logs in it says this may be due to the lockout issue. What should we do?
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Philature
(@PhilipponMaison) reported
@JagexSupport Thanks a lot for all the answers, I was the problem say to the support team that I’m really sorry that I’ve complicated things because I was really stressed for my account. Thanks again and I’m really sorry.
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Anna Robertson
(@mabgsfhj) reported
@DavidHeredia123 @RuneScape @OldSchoolRS My account had exactly the same issue as yours, was also banned I was referred to lextools on Instagram he recovered my account for me contact him I'm sure he'll help you
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Xorberax
(@xorberax) reported
@JagexSupport can you look into why I got a "Bot Busting Moderate (ban)" on my account? Received a 2 day ban when I went to login.
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Gelran Zabala
(@GelranZabala4) reported
@JagexSupport Hi! My account was banned unfairly, I have not done rwt or anything related, I would like to know if an error occurred. Thank you!
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bryon
(@PrayInquis) reported
@JagexSupport @JagexAsh soo i have an issue. both my main account and my iron that i have been waiting to get back on since login/lockout, have both been locked. what is going on! i also received password recoveries on both of em! can u please dm me for investigation!
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sheep
(@shzeep) reported
@OldSchoolRS Why not just fix even scaled cms and make them worth doing.
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Olive Santos
(@OliveSantoz) reported
@2007Dbz @JagexSupport My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to @vizmitech on Twitter i was doubtful at first until they helped me recovered it.
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JayTacos
(@JayTacos3) reported
@JagexSupport Same error been getting lockout error 15 security rules bullcrap and when try login to links you give me says my info doesn't match and its definitely my info
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JayTacos
(@JayTacos3) reported
@JagexSupport Yea to bad I need the email for password from you guys first because wont let me login with my email and password shame i had to find that out from community like moat of your issues
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wifi
(@yungxwifi) reported
@JagexSupport both pages linked give me the same info... secure my email and add authenticator... which I already have. This doesn't stop anyone who knows my login email from spamming password resets to me.
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♛ Joe [LΞ]
(@Lethal_Haze) reported
@JagexSupport Can i dm you about an issue i have with payments please
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Abrahan
(@Abrahan99178085) reported
@OldSchoolRS hello could you help me with an error?
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David Heredia
(@DavidHeredia123) reported
@RuneScape @OldSchoolRS I started playing 3 days ago as an ironman and got banned for real world trading!! WTF?? I think better unninstall if i will have this problem with my account, you just run programs with random bans or what?
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Cynthia
(@Cynthia69859045) reported
@CaptainChrisman @OldSchoolRS It really annoying...the recovery service ain’t doing anything about my account I got banned and I tried contacting them but no response until my friend introduced me to this hacked via WhatsApp +1 (508) 901‑9382 check him out him was the one that help me get my account back
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Jesús
(@Jess28534028) reported
@moyeque_96 @JagexSupport He doesn't let me appeal either, and it's very unfair because I haven't broken any rules and my account was deactivated. Nickname: Wintertex I want to play with my account again :(
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willwill123123
(@willwill1231231) reported
@JagexTyran @JagexSupport finally have tracked down login credentials for my childhood RS account - Weylas - to find its locked. Don’t have much value on there or high stats but would like to see my old friends, completed quests, etc. Can you help?
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Cephers
(@Cepherss) reported
@OldSchoolRS can you seriously fix fishing trawler? It’s the most broken thing I’ve ever seen.