RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan Herbertson (@NathanHerb82551) reported 38 seconds ago

  @JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.

• 
  Shane Hummus (@ShaneHummus) reported 3 minutes ago

  1. THE EARLY STRUGGLES: Started in 2017 just to watch videos. Made content attempts at the library using bootleg Sony Vegas. Made multiple channels over the years - Runescape gaming, pharmacy advice, study tips, life hacks. The problem: I'd upload a few videos, then quit when they didn't immediately take off.

• 
  squashmvp (@squashmvp) reported 6 minutes ago

  @OldSchoolRS Oh hype. I forgot about the poll part tbh but vote wouldn't have mattered anyways 🥲 two things tho. Can you fix the shirts from trouble brewing so they don't have weird cuts? That's it. There's no 2nd thing.

• 
  Erhan Kubat (@erhankubatt) reported 7 minutes ago

  @Hypaholic @JagexSupport @Sylas_Nerd is solid for tech problems.

• 
  MissingPrple (@OsrsPrple) reported 9 minutes ago

  @OldSchoolRS Am I the only one able to connect but having severe lag accross all worlds?

• 
  Eldadelin Kantor (@EldadelinKantor) reported 10 minutes ago

  @RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.

• 
  Seabass (@BassManQuick) reported 11 minutes ago

  @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

• 
  Nik (@eyeDoge) reported 12 minutes ago

  @George6230271 @SoyDuro3 @JagexSupport Dang brother, it looks like you have had a slew of problems. Sorry to see you've been dealing with all that and haven't had much help in response man.

• 
  Brandton Graffin (@BrandtonGraffi2) reported 12 minutes ago

  @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

• 
  GoldenLocks (@freesportsdubs) reported 14 minutes ago

  @George6230271 @SoyDuro3 @JagexSupport It’s not his problem. Man up stop being a ******* *****

• 
  Dainius (@Bernelis88) reported 16 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  Mike Oxlong (@MikeOxlong1973) reported 17 minutes ago

  @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

• 
  Kev (@dankkevd) reported 18 minutes ago

  @AdoNir666 @Nescitum @OldSchoolRS Lore and game mechanics are different. In Tourist Trap there is an NPC obsessed with sailing. In Dragon Slayer you have to buy your own boat and fix it up. Bone Voyage there is a sailing part in that. To me it just makes sense to be in the game.

• 
  Dhargash (@Dhargash) reported 27 minutes ago

  @jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes

• 
  Macca (@LifeOfMacca) reported 27 minutes ago

  .@Jagex @JagexSupport Why, when you have asked my to migrate my account to a Jagex account, have you created a whole new *** account for me? I did not ask you to do this. Fix this.

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 27 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI personnel and they deserve support for that too.

• 
  A **** named slickback (@bemis666) reported 28 minutes ago

  @OldSchoolRS They got ddos

• 
  jim smith (@mcart49014) reported 29 minutes ago

  @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

• 
  Raven (@TrickyMoons) reported 31 minutes ago

  @JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.

• 
  willCodeForFood‼️ (@LuboValkov) reported 32 minutes ago

  Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

• 
  Leave this site forever (@abandon_x_now) reported 33 minutes ago

  @BNDosrs @OldSchoolRS Its both. Why wont you celebrate both. You seem lile the issue here.

• 
  Tony Magee (@kursedy0u) reported 34 minutes ago

  @OldSchoolRS Any fix for the players that have been falsely banned yet?!

• 
  Desper (@Desper_RS) reported 39 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  IcoBeast.eth🦇🔊 (@beast_ico) reported 41 minutes ago

  @serpinxbt i'm personally a KOTOR guy, but i can respect SWG. pre-EOC runescape was my MMO fix

• 
  David @ Japan! (@1davidj) reported 42 minutes ago

  @Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much

• 
  KingCondor (@KingCondor69) reported 47 minutes ago

  @flomple @OldSchoolRS Only problem is, games will happen at a much slower rate, probably even move slower too

• 
  Vith (@Vythmarias) reported 49 minutes ago

  Hey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.

• 
  Kimi Hendrix 🎸 (@Stayradiant_) reported 54 minutes ago

  @OldSchoolRS The games broken @OldSchoolRS every time I interact with things it dcs. Can’t click to run or report game bugs.

• 
  000x (@000x_eth) reported 58 minutes ago

  @OldSchoolRS @JagexSupport please help me. When I click to log into my account on mobile, it skips the login screen and just logs me into my alt. I can’t log into my main because it never bring me to the screen to type in my email/password.

• 
  dash (@dashgoat67) reported 58 minutes ago

  @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.