Is RuneScape down?

Problems detected at RuneScape

Users are reporting problems related to: sign in, game crash and online play.

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

RuneScape problems in the last 24 hours

The following chart shows the number of reports that we have received about RuneScape by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

RuneScape Outage Chart 05/26/2022 13:35

May 26: Problems at RuneScape

RuneScape is having issues since 10:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Sign in 91.61% Sign in
  • Game Crash 3.63% Game Crash
  • Online Play 2.72% Online Play
  • Glitches 1.13% Glitches
  • Matchmaking .68% Matchmaking
  • Hacking / Cheating .23% Hacking / Cheating

RuneScape Outage Map

The most recent outage reports and issues originated from:

BelgiumAntwerpen Sign in
AustraliaMelbourne Sign in
NetherlandsRotterdam Sign in
AustraliaBrisbane Sign in
FinlandOulu Sign in
NetherlandsRotterdam Sign in

RuneScape Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:
  • vyrnsuit deathwish diva (@vyrnsuit) reported

    @Gasketpedia @shieldsnatcher shouldve played runescape instead. it wouldnt have server issues

  • Moshamsi1 محمد (@Moshamsi1) reported

    @JagexSupport i'm not sure how that happened because i use the gmail sign in of my original acc and it worked fine but this time its weird 2 accounts on the same gmail, one i can login on the normal login and one only when i use the gmail login

  • Moshamsi1 محمد (@Moshamsi1) reported

    @JagexSupport and i bought lots of keys and played the character already i thought when u login with the same gmail of the acc that it would be the original one but it turned out to be a different acc so basically now i have 2 different characters on the same email

  • Moshamsi1 محمد (@Moshamsi1) reported

    @JagexSupport yes sure, so i had a gmail account which i had an osrs account, so i decided to log for the first time on mobile and i used the gmail login and linked the same email of that account but it turned out to be a different account and i alrdy played on the character tbc...

  • MylesKeenan5 Myles Keenan (@MylesKeenan5) reported

    @JagexSupport hi I'm having issue logging in via mobile on Android, when I click to login via email/account name it pops open the login page and shuts it straight down saying there's an issue connecting to the server, (google and fb login works)

  • OFFL_Goldheart Goldheart the Phoenix 💖🤍💜🖤💙 (@OFFL_Goldheart) reported

    @JagexSupport Please, can I receive some human support to get my account back? I can't access the email or the authenticator. My friend looks poorly on your services because of shoddy customer service. Please prove them wrong.

  • ScumbxgSteeze STEEZE (@ScumbxgSteeze) reported

    @OldSchoolRS Fix PvP, nobody cares about group iron man

  • OFFL_Goldheart Goldheart the Phoenix 💖🤍💜🖤💙 (@OFFL_Goldheart) reported

    @JagexSupport I'm having a problem with accessing my account. Either someone changed the email it was associated with, so I can't change the authenticator app for it, or it's linked to my iCloud email account which nobody can access again because the recovery codes were lost. Help please.

  • mama_nevaeha Magally Silva (@mama_nevaeha) reported

    @Rip_David_Osrs @JagexSupport Dm @loreaxl now to fix your account immediately

  • lllllllIIllIlII E〽️ (@lllllllIIllIlII) reported

    @memory_dj @OldSchoolRS maybe go outside and make some friends might fix your sourness

  • PhtevenRS Phteven (@PhtevenRS) reported

    @OldSchoolRS Uncharged Bowfa is tradable, Charging Bowfa requires Song of the Elves, so why can't charged/corrupted Bowfa be tradable for GIM and just require SoTE to be completed to equip? Does that not solve the problem?

  • Twotrickponi Adam Johnson (@Twotrickponi) reported

    @OldSchoolRS It seems like this may have introduced a bug in making group ironman. My brother and me are unable to start a new account. Error: "Your group had mismatched settings. Please try again later."

  • outlawpanda4402 Engreyfiresurge (@outlawpanda4402) reported

    @OldSchoolRS ******* make changes to Corp Demon Portal I'm having to waste my damn hard earned GP to tele out and repay on portal 200k.. fix it. Make it so you don't have to pay again...

  • Beatttttzzz Beatttz (@Beatttttzzz) reported

    @OldSchoolRS When will you fix the PVP rota? It's been months

  • Wagwan122 ?? (@Wagwan122) reported

    @OldSchoolRS Yeah the ranking system is definitely the problem for GIM, its not the lack of social skills among these creatures.

  • memory_dj project Id:core (@memory_dj) reported

    @lllllllIIllIlII @OldSchoolRS The game's not broken you're just a **** player

  • TanzFang TanzFang (@TanzFang) reported

    @OldSchoolRS FYI @JagexLight the shattered relics void (l) fix is listed twice in Other Changes 👍

  • auhsoJ_David Joshua Patterson (@auhsoJ_David) reported

    @JagexSupport Well I received a ban for 2 days. the time frame on my account is 3 days. I checked the proof, there is none. I sent an appeal saying I was confused by the issue, and it was denied with no response. If you could direct message me I can give more information.

  • lllllllIIllIlII E〽️ (@lllllllIIllIlII) reported

    @OldSchoolRS nobody cares about group ironman mode fix the game

  • Khaledlow20000 Khaled (@Khaledlow20000) reported

    @ryanevans06 @JagexSupport @DanielleEvs98 The problem with customer support is their no response or automated replies that does not solve anything. When I had similar difficulties with my account I had to reach out to #hightechnocrat on lnstagram for help. Good thing is they did help fix my acct.

  • WintereArne Arne De Wintere (@WintereArne) reported

    @JagexSupport @EnzHecz I have the same problem.. rsn: cleangandalf

  • metalvaper Jak (@metalvaper) reported

    @JagexSupport Hey I have an issue where I tried to reset my password and the email that shows up says “Character Name Unavailable, we have received a request to reset the password for your RuneScape and Old School RuneScape account.” Is my account too old or something?

  • TonyMoss3 Tony Moss (@TonyMoss3) reported

    @JagexSupport please help with my account. I believe it’s been hacked and botted on. Haven’t played for years and I got banned last year. Login name: blindkilla33 RAN: internet_boy. Plz help!

  • auhsoJ_David Joshua Patterson (@auhsoJ_David) reported

    @JagexSupport having an issue please help

  • mama_nevaeha Magally Silva (@mama_nevaeha) reported

    @CawCawThorne @RuneScape Message @antiteco now to fix your account immediately

  • kingnavlag king (@kingnavlag) reported

    @JagexSupport you guys have a real security issue with Steam. Being able to stay signed into your account even after 2fa addition and password changes post Steam login should not be allowed.

  • Buddygong 🌊 Nicholas 🌊 (@Buddygong) reported

    @JagexSupport Hey, I'm having a problem getting into my old runescape, as I don't remember the exact email address it was attached to!

  • auhsoJ_David Joshua Patterson (@auhsoJ_David) reported

    @OldSchoolRS I need help with an issue can someone help me?

  • davidje28364060 david jepson (@davidje28364060) reported

    @JagexSupport having a hard time getting some help getting back into my account. I got a new phone and didn’t transfer the Authenticator over. I also don’t have the email from almost 20 years ago. I am currently still within a 30 day session on my iPad and can login. Please help

  • ModdedHands ModdedHands (@ModdedHands) reported

    Okay hopefully someone can help me with this issue. Apparently, I have 2 Old School RuneScape accounts on one email account. My first account was made using "login with google", and the other account was made with my actual email address. plz help @JagexSupport @JagexNoodles