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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (15%)
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Game Crash (7%)
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Matchmaking (4%)
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Glitches (4%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in | |
| Regina |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Tillman
(@EricTil69239359) reported
@JagexSupport ...Authenticator code to log in to the wensite to change my registered email address so I can disable the authenticator. You see my problem here?
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Matthew Allen
(@Matthew47972579) reported
@JagexSupport THIS IS BECOMING A JOKE! Jagex HAVE LOCKED MY ACCOUNT AND REFUSE TO GIVE IT BACk, I HAVE SENT IN 10 REQUESTS AND THEY GET DENIED EVERY TIME. IM CURRENTLY A MEMBER AND PAYING FOR A SERVICE BUT NOT BEING GIVEN IT. GIVE ME MY ACCOUNT BACK!!!!!!
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Blake
(@Blake09582074) reported
@JagexSupport worst customer service and support of all time
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STUBBOSS 🇦🇺🦘
(@lachanstubbos) reported
@RuneScape Fix the cinder cores they are broken… not activating and I’ve toggled skills on and off
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Ruby Q
(@RubyQcosplay) reported
@JagexSupport I need help with my account, I don’t have access to my old email, and I can’t log in to disable the authenticator, my account was banned and I don’t know why 🥲 all the help tickets are not working
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Ruby Q
(@RubyQcosplay) reported
@OldSchoolRS I need help with my account, I don’t have access to my old email, and I can’t log in to disable the authenticator, my account was banned and I don’t know why 🥲 all the help tickets are not working
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James
(@JamesWorldAway1) reported
@JagexSupport The trouble is, I don’t know when I made the account and all of the transaction IDs have no name next to them so I can’t find the ones linked to that account … looks like it is lost forever
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Bunny
(@Shadow_Novax) reported
@RuneScape Croesus is exceptionally broken. It powers up so quickly it's almost impossible to get anywhere before we lose, and that was with about twenty people trying.
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nice
(@JN1C333) reported
dreamt that i got my RuneScape account back now i’m just broken irl 😓
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Tay Bray
(@TayBray3) reported
@ForgetBlake @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cybersupport109 on Twitter,he was the one who got me back into my account he will help you with your account
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Emily Endina
(@nlemurbcaf) reported
@Matthew47972579 @JagexSupport I was so terrified when I had problem with my account, i talked to their customer care and support but all to no avail, i was told to text @wondrfeul on Twitter, he helped me all thanks to him, if you have any account related issues kindly text him. He’s reliable and legit✅
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DeathsReaper7
(@Deathsreaper7) reported
@JagexSupport this brings me to account recovery.. and when i type in the login it says its not a valid email... thats why i was asking for help in the first place. i appreciate the help, but its getting no where
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RAIDER👽
(@boyDIFFERENTs) reported
@barbosadex2 @JagexSupport Got referred to this tech specialist and he helped get over my account issue... contact @Debugcap I’m sure he can help
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Виктория Коваленко
(@kovalenko7234) reported
@Luke28777203 @JagexSupport He helped me out when I had same issues, Inbox him now @ #barnscodess__ on instagram.
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Lazyeye
(@LazyeyeOSRS) reported
@SonnyJrLive @JagexSupport @Deth_Mix How is it useless? Just because he didn't get back the account status? They stated that there is technical issues with that and integrity of the game mode, then provided ways to secure the account better. Seems reasonable to me.
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Dharmie Wells
(@dharmie_wells) reported
@Matthew47972579 @JagexSupport Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Larran’s Son
(@LarransSon) reported
@JagexSupport I have. Unfortunately that does nothing to stop this issue.
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sagpa
(@Sagpa_official) reported
@Luke28777203 @JagexSupport They never respond but I was lucky I got access back into my account, the customer service here should do something about there service if it wasn't for the help of @utopiantechh a reliable source of help who helped me fix my account I would have been in same condition till now
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Jason Cadwell
(@jason_cadwell) reported
@JagexAsh @JagexSupport can you help with this issue?
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GoldE
(@GoldEcs) reported
@JagexSupport I've submitted quite a few appeals that are getting auto denied. I'm providing information literally only the original account holder could know. I need to speak directly to a Jagex employee rather than using this broken and insufficient appeal system. Multiple thousands of hours
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paolatilli
(@timyaemails) reported
@H0L7BY @JagexSupport It really feels bad how your account has been locked I had same issue not until I was recommended to @cvnfvx and he got it fixed today hit him up and be happy again
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Dharmie Wells
(@dharmie_wells) reported
@Luke28777203 @JagexSupport Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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iliwynn
(@iliwynn) reported
@Jagex @RuneScape FIX CLICK BOXES
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Gungyeon
(@Vergundaii) reported
@OldSchoolRS As a veteran player I’m really happy with this. There is just too many Scamming/RWT issues with Duel Arena atm and if you don’t like this change then “YOU” are the problem. It’s also exploitive which is unfair to legitimate players.
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paolatilli
(@timyaemails) reported
@DustinHampton70 @JagexSupport It really feels bad how your account has been locked I had same issue not until I was recommended to @cvnfvx and he got it fixed today hit him up and be happy again
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Elmo
(@PoopDogg417) reported
@OldSchoolRS **** YOUR GROUP IRONMAN TAKE ALL THAT MONEY YOU GET AND FIX YOUR SECURITY SYSTEM, FALSE BANS AND **** CONNECTIONS. SMH
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Ken Hazleton
(@HazletonKen) reported
@RuneScape None, FIX ALL THE ISSUES FIRST FOR CHRIST'S SAKE
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OTuohy
(@microxRFANET) reported
@RaySafdar410 @JagexSupport It really feels bad how your account has been disabled I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy again
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Lady Vad
(@vad241) reported
Who the hell in their right mind thinks putting a tax on the GE is a good thing? Just make **** more affordable and monster drops profitable again, we don't want any tax damn it! That's how u fix the economy. 😠 #runescape
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Rasmus Madiberg
(@DesDevious) reported
@JagexSupport ??? I'm sorry. Im going like a broken record but I've spent thousands of hours on ur platform. And you guys can't give me 10-15 minutes to take in the information ive been giving here and on the appeal request? What's going on.