RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 11/25/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Matchmaking (20%)

    Matchmaking (20%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesReading Sign in
United StatesPittsfield Sign in
South AfricaJohannesburg Matchmaking
United KingdomManchester Sign in
AustraliaMelbourne Sign in
CanadaGaspé Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • DaemonRayge Daemon (@DaemonRayge) reported

    @AlbieGnomeChild @OldSchoolRS The main issue I see is people had was how it actually blocked XP gains in specific areas. Part of the appeal and challenge was finding ways to avoid getting that XP. This is unlike Ironman where they just disable trading, and in the case of UIM, banking.

  • ZabuzaUGC Zabuza (@ZabuzaUGC) reported

    @_jbbolter Was playing Runescape and someone mentioned it to me. Made an account then didn't login again for about 15 years. Started actually playing a few months ago.

  • xxzllp163 xx (@xxzllp163) reported

    @Odawgg131 @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • storieis stories (@storieis) reported

    @SoloSoLow980 @JagexSupport It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to BEVANFIXX on Instagram, they are always there to help fix issues.

  • tbamjad12016 tab (@tbamjad12016) reported

    @brycermckee @JagexSupport Prefer you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • xxzllp163 xx (@xxzllp163) reported

    @iKerryrs @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • Odawgg131 Odawgg131 (@Odawgg131) reported

    @JagexSupport Hello, I am having trouble with 3rd party linked accounts. Specifically steam. I bought RuneScape dlc from steam thru mobile and followed instructions to link my accounts, but when I do say it says, “your external account is already linked to a different account ~

  • storieis stories (@storieis) reported

    @neil__mehta @JagexAsh @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • AlecAlleva goofy ahhlec 💀💀💯 (@AlecAlleva) reported

    @OldSchoolRS Cannot remove authenticator on my account to transfer auth. to my new phone. The link that you sent me to my email just gave me an error message. Had the link resent, then I was locked out due to too many attempts. Gotta love this account security.

  • JagexAsh Mod Ash (@JagexAsh) reported

    @MrYouCrazy Last I heard the Support team had received the tool they needed for those manual fixes, and had been doing them - and that was months ago. They're JagexSupport on this platform if you'd like to let them know of ongoing trouble with your group.

  • Lunniii1 Lunniii (@Lunniii1) reported

    @JagexSupport i need this issue to be solved already. If you can, message me privately so i can send proof that Lunniii is my account and has been for my whole life. Jagex support, the email I used dating back to over 14 years ago was my fathers. I lost access to it over 10 years

  • Aquat1cz Aquat1cz (@Aquat1cz) reported

    @ItsBobbySocks well before it felt like i was playing runescape with level 13 ranged with how random my shots would land. right now the dmt shots are literal cannonballs.. is it balanced? i’m not sure. i don’t really have issues facing dmt because i can just not peak the dmt. but idk

  • storieis stories (@storieis) reported

    @iKerryrs @Mark_Dasian @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • AshFromAc Ash (@AshFromAc) reported

    @JagexSupport I’m attempting to make a purchase on the website, and none of my cards are working. Is there an issue with the payment system?

  • HinoRevivo RSlover (@HinoRevivo) reported

    @JagexSupport @JagexTrident @JagexTyran Hi my issue is that I got banned for RWT because I bought RSN “Twitch”. I bought the name with ingame gp (thats allowed as far as I know) - no irl $ included. The guy I bought from apparently rwted the gold and all my accounts were flagged… can you help?

  • UnrealOsrs Rune Juul (@UnrealOsrs) reported

    @OldSchoolRS Let's go!! I'm indifferent about the account builds since it doesn't effect me much. I thought the concept sounded good, but I know some people had issues with it. Looking forward to the content that did pass!

  • Qwindagibee Dagibee (@Qwindagibee) reported

    @iKerryrs @Mark_Dasian @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to levinfix on instagram he helped me when I had similar issue

  • JanoyCresvaaaa Hunter Bidens Laptop (@JanoyCresvaaaa) reported

    @JagexSupport I had to also change the password and recover my account because i guess whoever gained access to it changed my login information too.

  • BewareOfMyBeard Luke Sterling (@BewareOfMyBeard) reported

    @RsHistoryJuly So about 14 years and 50 weeks ago, I quit Runescape and didn't return until I found out about OSRS two years ago. I understand the problems Jagex were facing, but this 100% ruined the game.

  • Odawgg131 Odawgg131 (@Odawgg131) reported

    @JagexSupport Hi, ok I’m going to give this a shot. I’m having issues with third party clients, mainly steam. I bought a dlc package from steam for RuneScape thru mobile. When I go to link my account it says, “this account is already linked to an external acct”. Etc.

  • SphynxRS Sphynx (@SphynxRS) reported

    @JagexSupport Hi, thanks for the response. I tried all these and it’s still denying me. Is there anything else that can be done? I’m not even getting an email to my registered email which was never an issue before.

  • andreadelamoran Andrea de la Mora (@andreadelamoran) reported

    @WeAcclaim @JagexSupport I encountered a similar issue and i was referred to ALPHA_TECHIE on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.

  • josejavierh José J. Hernández (@josejavierh) reported

    @JagexSupport Please help me out, make an exception and take away my Permanent Ironman Status please. Account name is IronJosehiha. I know you stopped offering this service, but please make an exception for this time, I beg! @JagexTyran @JagexRoq

  • Hugopluks13 Hugo (@Hugopluks13) reported

    @OldSchoolRS I imagine account builds failed because of the initial controversy around 10hp builds + maybe confusion on what they can/can't do. Shouldn't have a problem getting 70%+ if fleshed out a bit better and properly communicated.

  • RoT_Engineer Illuminati (@RoT_Engineer) reported

    @pay_dirt_rs @AlbieGnomeChild @OldSchoolRS Plugins for this have been available for ages, what you're saying is irrelevant. Official builds, the way they proposed them, come with so many other issues and it's unlikely the devs would be able to fully understand those issues and code around them correctly.

  • xxzllp163 xx (@xxzllp163) reported

    @brycermckee @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • xxzllp163 xx (@xxzllp163) reported

    @SebastiaanDegr4 @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • storieis stories (@storieis) reported

    @DownGiant @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • ZacOSRS Zac (@ZacOSRS) reported

    @OldSchoolRS Let account builds die, if people can’t figure out how to make them, that’s their problem. Lets no cater literally everything to the lowest common denominator

  • ImTrypyn ImTrypyn (@ImTrypyn) reported

    Since I don’t have a real set up runescape is slowly taking over my life again… someone please fix my apartment