Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (67%)
-
Online Play (13%)
-
Game Crash (13%)
-
Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
JACKCRAFT_YT
(@ElioRattan) reported
@JagexAsh Mr. Ash I have the same problem again, I do not know what happens to you, but I created another account and for some reason they banned it again, I report to JagexSupport and they do not answer me, it is the second account, they waste my time, for please help !!!
-
Legenthackes01
(@legenthackes01) reported
@Nymphtoopia @JagexSupport Kindly send me a message for all hacked issues
-
👑🤴🏾 King Charming 🤴🏾👑
(@Troy2BGreat) reported
@RuneScape I've changed my passwords like 3 times now and it still wont let me log in and keeps saying wrong password now I cant login and submit a second ticket because my account wasn't unlocked from the first.. PLEASE FIX THIS...
-
Jan_Mizak
(@Jan_Mizak) reported
@JagexSupport Hello my account is one of the affected accounts that got completely reset and I am still able to login to my account.
-
Yangdung
(@10_pusker) reported
@JagexHelpElf @JagexSupport These are the proves I have, 1) I still have excess to my original email which is my login name, 2) I still have the mobile authenticator still active on my mobile phone, I can remember every RSN name I had before my current one. 3) I have pictures of my accounts leveling journey
-
darren sullenger
(@darrensullenge2) reported
@RuneScape My problem is I made bills at the duel arena before this happened. My total wealth was around 10.2b. when we get our accounts back it'll all be gone. My total wealth before duel arena was 100ish mill. If that's all gone I truly don't believe i'll log back in. Been playing since04
-
👑🤴🏾 King Charming 🤴🏾👑
(@Troy2BGreat) reported
@JagexSupport I've changed my passwords like 3 times now and it still wont let me log in and keeps saying wrong password now I cant login and submit a second ticket because my account wasn't unlocked from the first.. PLEASE FIX THIS...
-
Curtis Mcintosh
(@Curtis_Mcintosh) reported
@JagexSupport I currently have a problem with my registered email. i tried resetting it but i dont have access to it anymore and everything ive tried on your website just sends info to that email (which i cant get into anymore) please help me when you can.
-
Jore
(@Joreftw) reported
i really miss playing @RuneScape :( it's been a couple of boring weeks, hope it's going well and i didn't see any updates yesterday on the log in issues :(
-
Lou
(@louis0nfire) reported
@ThisIsITalk Most live service games have daily or weekly streams with their communities, it’s a shame Fortnite can’t do what games like Warframe, RuneScape, Dead by Daylight, etc do.
-
Philipp
(@Arael1895) reported
@RuneScape @RuneScape @JagexSupport I did issue a ticket. And recieved all previous mails except this one. And i am still able to log into the website.
-
Cody Sullivan
(@lilskull4) reported
@JagexSupport I sent an appeal from the link you sent me. Explained my situation and got sent a email saying I can change my password. I know my password for the account. I need to change my email for it is the problem
-
HumbleBlvK
(@BlvHumble) reported
@OldSchoolRS hey I’m reaching out because me and my friend recently got back on and he’s finding out his acc is perm ban. He didn’t go against the rules and we know it is a error. Is there anyway we can sort this out. We went through the appeal method but haven’t received help.
-
nick
(@Glvco) reported
yo fix your damn client @RuneScape @JagexSupport
-
Lithe
(@LitheOnYT) reported
to add to this about the lost telemetry data, they have locked thousands of players out of their accounts with the error that says invalid login credentials making people think they have been hacked instead of locked. @RuneScape refuses to help costumers.
-
Chris Kalis
(@GraffitiKalis) reported
@RuneScape Never got an email. I don't think my log in ever got disabled either I can still sign in on the website? Expecting the worst.
-
Billy Nye
(@billynye1982) reported
@RuneScape It's kinda odd that for a game with 20 yrs of experience in developing it, that there are real rookie mistakes being made. Most of the issues I've seen could have been correct & resolved before the live implementation, by thoroughly testing these updates on a test server.
-
bones
(@PolidanoMarlon) reported
@JagexSupport I received an email as I was one of the few people that was affected with the log in issues on March 12th. I still cannot login today..
-
Nathan
(@jyrsilol) reported
@OldSchoolRS I cant access the email i used for my OSRS account because my phone is broken and I cant reset the emails password :( big sad i cant play OSRS
-
Klein Moran
(@moran_klein) reported
@JagexSupport can I get my old account back to play on that was falsely banned but still took membership for. seeing as you've locked my newly made account which I never had any issues with. Killing me during lockdown not getting my RS fix. Please
-
Wes
(@ApplyTheSalt) reported
@RuneScape Membership wasting away 🎶 Lost my drive to play Disastrous, slow as molasses Dont like it then kiss Jagex asses, Protesting our game, signs and pickets, Be patient and send us your F#$%ING tickets, While the team down here works hard to fix it 🎶
-
Lithe
(@LitheOnYT) reported
@RuneScape tons of people are not receiving emails, and are potentially locked out, but without confirmation on your end, we have to worry if our accounts are compromised on top of loss of progress because you guys are ignoring us. Stop telling us to use message center when we cant login.
-
Wes
(@ApplyTheSalt) reported
@RuneScape Membership wasting away 🎶 Lost my drive to play Disastrous, slow as molasses Dont like it then kiss Jagex asses, Protesting our game, signs and pickets, Be patient and send us your F#$%ING tickets, While the team down here works hard to fix it 🎶
-
uchiha shaco
(@kkkkk39577677) reported
@JagexSupport i did its still not working
-
Yangdung
(@10_pusker) reported
@JagexSupport Hello, is there any possibility someone could help me get back my account? I can't seem to go anywhere with the in game recovery service.
-
BrookeTheSiren
(@BrookeTheSiren) reported
@RuneScape Any update on the fix for accounts that can't seem to be logged in since beginning of double EXP week... @JagexSupport Sure like to take my money then fix my account :D
-
Rebecca W.
(@MoonKitty013) reported
@JagexSupport I haven't been able to login to your game since early on this month. Yes, I made a ticket like everyone else. Yes, I check updates about it. I just want to play! I can't even log in my account to stop my membership from renewing BC my account is being protected.
-
Keaganchun
(@keaganchun) reported
@JagexSupport Yet again my questions are not answered. Well, keep up the good work. There is a reason why Jagex is known for their customer service.
-
i dont know it
(@mehwhybothers) reported
@RuneScape @JagexSupport @OldSchoolRS my guys i got 13 locked accounts due to this login issue this do be mad annoying like my irons are locked my mains locked my skiller is locked ??? i understand 1 but like wtf 13?!?!?! of JUST MINE
-
JACKCRAFT_YT
(@ElioRattan) reported
@JagexAsh Mr. Ash I have the same problem again, I don't know what happens, but I created another account and for some reason they banned it again, I report to JagexSupport and they do not respond, it is the second account, they waste my time, please help!!!