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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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hvkx
(@thehvkx) reported
@OldSchoolRS What about the issue about ruining pure accounts??
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MadeThis4JagxCUSSprt
(@Only4Jagex) reported
@JagexSupport I changed my name but now I want to change back to my original name and I can't it says it's taken. Problem is when I try to add my old name, it says I can't add my self. Help me fix this please I got OCD and it's really bothering me
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aziz
(@maniaxtriple) reported
@ChristmannJake @OldSchoolRS I also encountered similar issues support service were just useles @AgentFemiv helped
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JinxSquirrel
(@jinx_squirrel) reported
I fixed the problem myself with my RuneScape account.
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Dave Bovenlander
(@Dbovenlander) reported
@JagexSupport Hi, that is a bit of the issue. My account got hacked, and I can't log in to it since 3 days. Have already send multiple recovery requests, using 2 seperate emails of which on one I didn't even receive a response - and the issue is still not fixed.
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Lewis
(@LewisKappa) reported
@JagexSupport @JagexAsh But what if I was disabled and had trouble typing, and this was the only way of me communicating properly with my friends
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Geoffs
(@JustGeoffs) reported
@WulfightOsrs @OldSchoolRS Yeah definitely not. That would be broken
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Dylanthoua
(@Dylanthoua2) reported
@JagexSupport the issue was solved after i took my mind runes out of my bank for a reason i completely ignore but now its fine i can type again and see the chat. i think it was just some bug that fixes over time?
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Phil McHunt
(@ChrisMFMurphy) reported
@JagexSupport @RuneScape @OldSchoolRS I’m having trouble getting my password back and the robot phone line is not helping 📢📢 please help
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CapsLach
(@capslachrs) reported
'Born To Do This' login theme was peak runescape you cant change my mind
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Bodor Tamás
(@DoctorTroll9999) reported
@JagexSupport @RuneScape So I'm hoping I can get a little help here. Because I can't do anything with my account right now. Can't login, can't register, can't recover my account (it is locked down for suspicious activity currently). Could I get at least an e-mail to where I can send the picture with IP?
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justin
(@Mista_Snipe) reported
@JagexSupport So either fix Corp so players don't need to teleport in and out 26 times to make him killable, fix private instance so it doesn't immediately reset upon exit, or start banning reported crashers. They keep hopping worlds until they find a player doing it, and then steal theirwork
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morgan
(@morgzzy98) reported
@JagexSupport I still can’t access my account, I can’t reset email because of the authenticator, I can’t access the authenticator as the phone is broken and I can’t even log into my account on osrs website, I don’t know what I can do
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Cullen
(@cc_fiji) reported
@RuneScape @JagexSupport On 5-4-2022 I was muted without evidence by @JagexSkynet the mute was successfully appealed. In the message I received I was told that further issues may lead to a potential perma mute, not specifically that it was "my last chance" (1)
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Bodor Tamás
(@DoctorTroll9999) reported
@JagexSupport @RuneScape This is the error message I get from every "secured" sites. Including technical support. I went to CloudFlare's website. They wrote that I had to make contact with the website owner so they can add my IP address to the firewall. But I didn't find an e-mail for RS support.
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Topical Facts
(@Topical_Facts) reported
@Jakeosrs2022 @JagexSupport You can contact @hantiCol to fix your account immediately
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Bloody Ell
(@SchulerKMichael) reported
@OldSchoolRS remember posting how comebat worked and when the monster was calculated and how to prayer flick the og way and how to crash the server day before they use it to doubt massive and changed the game
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Joshua James
(@RealJoshuaM) reported
@OldSchoolRS @zoepancakes_ How about this next week ya fix your bullshit banning system and stop taking peoples money until ya do?
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jonathan koplen
(@JonathanKoplen) reported
@JagexSupport we can't possibly provide any more details! debit card, isp, password, email, we gave everything all the hackers did was change the password and they win. GG i guess. you addressed none of my issues. i would provide a confirmation id for the account if it was ever sent to me.
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ThornHub
(@ThornHubGaming) reported
@JagexSupport I got it to work:) my password couldn’t have special characters. It doesn’t give that error on mobile though. I only got that error once i tried to make a new account on my Pc:)
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j
(@Rezzles_) reported
@EvilLucario RuneScape viewers, especially rs3 have always been this way, I had the same issue when I stopped playing and started streaming other games for a while, for some reason majority of rs3 viewers only watch rs3 streamers whilst they play
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TheOkayExchange
(@TheOkayExchange) reported
@XetaDcl @PartyPeteDCL @RuneScape Why do I mention from scratch? I worry about being able to just shove web3 into the pre-existing codebase, in light of recent happenings like the "login lockout" fiasco. Theres too much legacy code in the games codebase still for those unaware (i still actively play)
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aziz
(@maniaxtriple) reported
@DomkusMindaugas @JagexSupport I also encountered similar issues support service were just useles @AgentFemiv helped
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Cullen
(@cc_fiji) reported
@RuneScape @JagexSupport On 5-4-2020 I was initially muted without evidence by @JagexSkynet the mute was appealed and successfully overturned. In the message received, I was told that any further issues may lead to a permanent mute, never told specifically that I was on my (1)
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Non-Fungible Tyler
(@TylerNabors) reported
@JagexSupport Logged in two days ago to a random “real world trading buyer” 3 day ban, when I’ve not even traded anyone in several weeks (like 6) Please help me with this issue, I’m worried about all my items and gold Being removed for a false ban. :(
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jonathan koplen
(@JonathanKoplen) reported
@JagexSupport i still have an issue that my main that has had membership since 2020 on the same recurring setting i have no confirmations for after 2020
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Mod Ash
(@JagexAsh) reported
@UtdRuben I don't think you'd be required to keep using the *login* email as an email account, but you may prefer to ask the Support team for more reliable guidance on this - they're JagexSupport on this platform.
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Cullen
(@cc_fiji) reported
@RuneScape @JagexSupport This type of inconsistent moderation makes it extremely difficult for a player to comprehend what rules are actually being broken, and how to change behavior moving forward to avoid further issues. Yet @JagexSkynet continued to use
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Rúben
(@UtdRuben) reported
@JagexSupport Exactly, then if I do end up deactivating the login email nothing changes with the login itself since everything is routed through to the new one? No issues with login since the email is no longer used for anything but that? No verification of if that email is online to login?
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Shaun McDermott
(@Shugcfc88) reported
@stefferd3 @JagexSupport I had a similar issue and was referred to DION_TECHS on instagram. He was the one who got me unbanned. He can help you too if you don't mind