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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (24%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Wells
(@ace_nine11) reported
@OldSchoolRS I’ve never seen a game fail so much. Stop with these dumb extra game modes awarding cash prizes and fix the game you currently have.
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🏳️🌈 Autistic Outcast | Danny
(@SnakedogsSpawn) reported
@JagexSupport i am unable to open articles on the osrs website. It gives me a 404 error.
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Scotty Boy
(@UncleBigThumbs) reported
@JagexSarnie @OldSchoolRS Having trouble messaging you for some reason or another. I tried to access the post on a Samsung S21 ultra on 5G connection and got the 404.
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gwdinstancegood
(@gwdinstancegood) reported
@LividPrank @JagexSupport issue seems related to your pc and not to the game. Can you login to mobile and move ur character?
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Jonas martens
(@NeverSmileRs) reported
@JagexSupport I got the same issue. No support after ban for no reason. Ign: iNever Smile Was training at hefin course for hours and watching netflix. Tried so many things. Ban appeal denied. Check forum post: account help. Forum post: iNeverSmile.. Fix these issues please....
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Justin
(@J_vdmey) reported
@JagexSupport Cant seem to recieve any of ur mails. After trying the get it fixed with the FAQ maybe u can assit me with this problem?
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JoeH2811
(@JoeH2811) reported
@JagexSupport I'm only partially able to complete step 3, as it never asks me to input a new password. The only password that is accepted is my Google account password (to login to Google). I'm then returned to Linked Accounts page. And, then no email arrives to verify.
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Fran Beckham
(@FraBeckham) reported
@rhysdolly1 @JagexSupport That's a bad experience💔, I recommend Jax_cyber on instagram, he helped me to resolve similar issues
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Fran Beckham
(@FraBeckham) reported
@gotrice112 @JagexSupport That's a bad experience💔, I recommend Jax_cyber on instagram, he helped me to resolve similar issues
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**** big stiff
(@stiff_wang) reported
@JagexSupport what aload of **** you get more help by putting your hands in a blender from these dossers who sit behind there desk and get payed to do fuckall must be easy having there job cause there support service is absolutly shite
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Eloise
(@YoonaBalloona) reported
but then the issue here is practically no one except people who played runescape back in the 2000s is actually playing osrs so what does it really matter
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Jay iv
(@mayat80447) reported
@Mansoor85014076 @JagexSupport My account also got hacked and support service aren’t doing anything about it, so I contacted cyber_ttm on Instagram he successfully retrieved my account today, he’s legit and reliable.
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D
(@shams1328) reported
@Mansoor85014076 @JagexSupport They never respond but I was lucky I got access back into my account, the customer service here should do something about there service if it wasn't for the help of @utopiantechh a reliable source of help who helped me fix my account I would have been in same condition till now
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Ryan Tyler
(@ryanjtyler94) reported
@JagexSupport You guys really need a live chat for this sort of issue. I've got to try and recover the account before I can raise an issue. This person has spent all of my money...
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Jay iv
(@mayat80447) reported
@Martinezd1993 @JagexSupport My account also got hacked and support service aren’t doing anything about it, so I contacted cyber_ttm on Instagram he successfully retrieved my account today, he’s legit and reliable.
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Kingmdatta
(@Kingmdatta) reported
@OldSchoolRS Getting a 404 error when opening the newspost
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Eslam Magdy 🌪️
(@EHamo29) reported
@JagexAsh @OldSchoolRS @JagexSupport hello jagex: today when i trying to login to my account (Mr Zengo) a message apper to me , account has been disable for no reason i read the message center i saw message with real world trading as my ban reason
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JoeH2811
(@JoeH2811) reported
@JagexSupport FWIW, I did just try to add another email on the Google account page that appears in Step 3. I am still unable to login directly via email to RS. Is it not possible to add a regular login if you create your account via Google?
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Jonas martens
(@NeverSmileRs) reported
@JagexSupport Got the same issue no1 is giving any support. Got banned on playing mobile see rs forum... ign Got banned for no reason..
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Slushed Lime
(@LimeSlushy) reported
@OldSchoolRS Hang on, so an official HD client *is* planned? I haven't heard a peep about that. Where has there been an official statement that Jagex plans on doing that? Because it seems like it's only come up with this recent issue about 3rd party HD clients.
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Human Trophy
(@human_trophy) reported
@ColonelloRS @OldSchoolRS Botting has legit been a 20 year unsolvable problem for jagex lol.
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ray gully
(@investjcurrency) reported
@Abdulla76228115 @JagexSupport @JagexAsh I had similar issue about 4months ago, my account was hacked and I lost everything till I was introduced to +1 (858) 437-9421 on WhatsApp. He helped me get back my funds worth over $20k, guess you should talk to him.
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Rylan
(@BTHBcRMY) reported
@OldSchoolRS Shouldn't you be making more bad decisions instead of fixing problems? Seems to be what you're better at lol
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Fran Beckham
(@FraBeckham) reported
@RealHeywood @JagexSupport That's a bad experience💔, I recommend Jax_cyber on instagram, he helped me to resolve similar issues
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TreroVZ
(@TreroVZ) reported
@JagexSupport The best thing is that you cannot appeal a mistake of yours ... surely you have an error in your system that bans just for fun -.- ... you cannot enjoy the game in this way after 4 years so much time wasted .. .character: EL TRERO ESE
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🏳️🌈 Autistic Outcast | Danny
(@SnakedogsSpawn) reported
@JagexSupport i am unable to open articles on the osrs website using a desktop. I get some 404 error.
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Fran Beckham
(@FraBeckham) reported
@stiff_wang @JagexSupport That's a bad experience💔, I recommend Jax_cyber on instagram, he helped me to resolve similar issues
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j
(@Rezzles_) reported
@JagexSupport My strange rocks aren't dropping in game, it seems like a bug as i can't get either golden or strange rocks, Don't know who to tag for this issue, I've submitted a bug report in game.
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JoeH2811
(@JoeH2811) reported
@JagexSupport Also, in step 3, when I choose "Use another account" I am unable to provide a "new" password. Google doesn't accept it. When I use my Google account password, that works, but then it just takes me to the "linked accounts" page, and email login still doesn't work.
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JoeH2811
(@JoeH2811) reported
@JagexSupport Ok. What if I just want to add the possibility to login to RS directly via an email and password (that's what I'm interested in)? I've never done so, but would like to also be able to do that.