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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Slainchaotic
(@Slainchaotic1) reported
@OldSchoolRS @JagexLight Any chance you can have a sit down with the team and install some more plugins for the mobile beta? For example, Clue scroll steps like with Runelite? Saves us from disconnecting from the game to switch tabs for guides, also a fix on the chatbox as it's very buggy.
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Jake R
(@JakeR84947523) reported
@OldSchoolRS Any idea on when the iOS client will be fixed? Every single mini game is unplayable due to constant crashes. 6/10 times I crash just at GE due to number of people there.. iPAD pro 2021..
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Nadira Sukowati
(@NadiraSukowati) reported
@lenasloyalty @JagexSupport Dm @bevan_solutions now to fix your account immediately
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Zerks Still Exist
(@mediocrebrid) reported
@MinnickRS @OldSchoolRS don't worry dude its going to be soooo game changing having those weapons require 80 att or whatever is going to totally fix the game we're saved
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David Musa
(@tempocleaner) reported
@OldSchoolRS Any updates on the increasing server lag, and especially the lag on 2000+ total worlds?
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TheShiminator
(@TheShiminator) reported
I lost THOUSANDS of childhood hours from #runescape glitching and losing over 400 Million GP. I was not hacked, #jagex refuses to fix this. Imagine losing almost half a Billion GP and Runescape says they can't help, it's their bug!
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King_Jim_Z
(@King_Jim_Z) reported
@OldSchoolRS this was one of the worst timed updates you could have done. Gratz on alienating majority of people with limited combat builds. You drained pvp of activity and now ruined their accounts for pvm while they wait for you to fix pvp. Undo this and per usual undo the PJ timer.
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KingCondor
(@KingCondor69) reported
@Pestily Definitely a risky move for these guys, I'm not a fan of this move but I will accept it openly. I have no issues vendoring extra gpus that I die with rather than giving them to my mates for cheaper prices. On another note, when can we expect an Old School Runescape Stream?
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Coburn Cox
(@cob24c0x) reported
@legendkiller855 @OldSchoolRS Im in the same boat, just perusing Twitter to see if anyone else is having this issue
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FrozenInHell
(@FrozenInHell) reported
@RuneScape The official post says 10am BST, which isn't the same as 10am game time. Please fix to avoid confusion!
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Danny B
(@Dannyyyxd_) reported
@JagexHelpFrost @JagexSupport Okay I got my password back. Now the issue is they disabled my Authenticator and I can’t login. What do I do
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Voice of Islamabad
(@suchbol11) reported
@lenasloyalty @JagexSupport I suggest you dm @TylerFxl to fix your account immediately
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Mary-ann Goodwin
(@MaryannGow) reported
@OldSchoolRS why can’t I login since the update? Been 24 hours now which is 24 hours less of my membership…
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Perch Merkins
(@Perchmerkins) reported
@JagexSupport @JagexSupport its been over 24 hours no I havent recieved any messages or notifications regarding the issue. Was hoping my account wouldve been activated again. Im sure you guys are trying your best to take care of it. Do you know when this might be adressed. -acc "Perchmerkins"
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Jane M. Mario
(@janemario121) reported
@MaryannGow @OldSchoolRS Their support team sucks, I was able to fix my account by the help of @pro_tech_hacker_ on Instagram
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Sani
(@SaniOSRS) reported
@IPadeI @OldSchoolRS Jagex has misinterpreted what people meant when they said smithing needs attention. The methods of training smithing are sounds with chill afk methods and higher intensity more xp methods. The issue isn’t training, it’s that other then irons and diaries the rewards are useless.
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Danny B
(@Dannyyyxd_) reported
@JagexHelpFrost @JagexSupport I disabled that. I can login.. they took my bank
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Red_Panda0022
(@red_panda0022) reported
@AHangryBeaver @tarkov RMT is ALWAYS going to be an issue in video games. Runescape attempted the same method YEARS ago by limiting how much you could trade essentially killed their game for many many years.
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Freddy Martinez
(@42Fredrick) reported
@JagexAsh how I get ban for a day don’t login and then get perm banned when I logged into my phone something ain’t right @JagexSupport
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j
(@jooorrd) reported
@OldSchoolRS You guys literally said the other day that there would be more info about the clue scroll changes in today’s post? I was curious about that. Guess not. Also, not sure if there’s anything there but this link is broken.
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Mary-ann Goodwin
(@MaryannGow) reported
@OldSchoolRS Still can’t login via RuneScape account button on android phone. Google play button works! Over 28 hours now. I’ve tried reinstalling countless times. Please fix!
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NaugHty, by NaycH
(@thaNaychurBoii) reported
@Pestily To the people saying RuneScape was hurt, take a look at the game in 2022. It's a 20 year old game, of course the player base has moved on, how many people were playing WoW before classic came out ? The actual problem of cheaters and bots is so much better than it was before
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Spoony Jeff UK
(@UkSpoony) reported
@JagexSupport Hi guys, can you please fix the constant disconnects on mobile? It's constant and ridiculous, I am sat next to the wifi router watching a film on my other mobile, so it's definitely the app, I died at mole and haven't been able to play properly, thank you.
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Jenny Bond
(@jennybond22) reported
@Rip_David_Osrs @JagexSupport I also encountered similar issues support service were just useles @willie_xoxo_ helped
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Austin
(@Austin23905184) reported
@JagexSupport They have removed the email and changed the email without us noticing and that is the issue. So now we have to appeal. We still have access to the original email since that wasn't stolen. just the runescape account. please help
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2nd Base
(@OSRS2ndBase) reported
@OldSchoolRS Appreciate this update. Also, can someone please assure me that you know that 1-tick speccing is still very bugged while using the Steam client? For PvP worlds at least. I’ve tried to provide a lot of info for you guys. RuneLite doesn’t seem to have the same issues. Thanks!
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Jake Smith
(@Jake_SmithRS) reported
@JagexSupport The world i play on usually has not got too many players (around 100-ish) as well as a ping hovering between 11-13, my computer specs are way above the required specs so i am at a crossroad of pin pointing where my problem lies.
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Deez Nutz
(@DeezNutzTHC) reported
@JagexSupport Can you actually reply and help fix RuneScape account issues?! It’s been like 2 damn weeks like wtf
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Danny B
(@Dannyyyxd_) reported
@JagexSupport i've been using the advise that the website gives me every single time i appeal. i dont know how to fix it. i dont even know how it worked once. i dont know what to do. i just know that im going crazy.
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CJoseph Will
(@TigokoW) reported
@JagexSupport Hi, I was wondering how can I get in touch with your legal department? I have an issue which I have a ticket open in regards to payment methods which cannot be resolved by a Jmod and would involve Legal and me signing waivers due to the nature of the issue.