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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (24%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Atta Darkmor
(@subotai1215) reported
@JagexSupport Are you having problems processing payments? I made a payment for Premier Club on Sunday and it has yet to be accepted. Accept the payment or refund the money.
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Le kasonRyu_Art !!!idiot bangalore main!!
(@kasonRyu_Art) reported
i have decided i will quit runescape i am seriously ******* done with their stupid login bullshit I'm ******* done @RuneScape
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K7productions
(@K7reProductions) reported
@JagexSupport I'm trying to skill my cooking and I get this ERROR 255 messages. I used to run this game at a million frames a second now cpu so hot you cook an egg on it.
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jenna
(@B3NNYYEE6) reported
@JagexSupport hello my account got compromised not too long ago and I resolved the issue as I don't play often but still wanted my account to be mine but the person who did it removed my damn ironman status that I worked hard for how do I get it back because this is fkin annoying
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Chaddington 2
(@GoosefromBalto) reported
I will kill this power outage back by December 3 my *** how am I gonna play RuneScape I gotta check on my strawberries
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Atta Darkmor
(@subotai1215) reported
@JagexSupport Your form is not working. Tried several times over several hours. I request you contact me directly or send me direct contact information.
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Daniel Davis
(@D_davis0797) reported
@JagexSupport is there any update on “too many login attempts, please try again in a few minutes.” I’ve been locked out of my account for almost 10 weeks. I’ve don’t everything on the site and reported it 20 times. U guys not care about your players?
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Bigboytoofat,
(@bigboytoofat) reported
@rorysykes @RuneScape How did u get it to work? I'm getting warning about Client being updated whenever I click login.
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Jordan Hinojosa
(@pyrohawk69) reported
@JagexSupport According to the "lost items" page, no OSRS items can be returned due to "technical limitations." So over $1000 has just disappeared into the void over a glitch.....
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John wayne
(@Johnway63944275) reported
@Patrick81846602 @JagexSupport Please I will love to recommend, fmt-cyber-security on Instagram, they just help me to recover my email account, I really appreciate them for there good work, there are good and trusted, please if you have issues with your emails account contact them
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kyle Strong
(@kyleStr19151629) reported
@JagexSupport why is my account recovery appeal taking so long to get a result? Login name “I feel broke” I entered all the correct details. Please return my beloved account
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awp medusa
(@awp_medusa) reported
@JagexSupport Hi I still can't login with my correct credential to my pc I can login on mobile but it simply just says invalid credential when I tried runelite or the official client.
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Gnarfield
(@Gnarfield_) reported
Dear everyone who thinks mobile games are not real games. Have you played Genshin Impact? Also CoD mobile, runescape, and most phones run Emulators with no problem (not that i recommend doing that) So what do you mean mobile gaming is not real gaming. Honestly im confused
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Morgan Roberts
(@AGFCMorgan) reported
@JagexSupport I just started playing runescape 3 again as it has been released on mobile but today I tried to login to my account and it says I have been banned on OldSchool but I haven't played that for over a year. Please help as I have had this account for almost 15 years
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Matthew Hahn
(@matthahn89) reported
@JagexSupport I can’t login into my RuneScape account. I keep getting denied. It’s been a while since I played it. Did you have a phone number I can call to talk to someone please
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Anon
(@Anon16798821) reported
@JagexSupport I can log in. That's not the issue. The issue is my display name is removed (user: Caravan) and it's insisting I make a new one, with caravan being unavailable. While this is happening, I am still receiving emails from jagex subheaded 'Hello Caravan'. It's very confusing why.
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Miguel Azuaje
(@MiguelA76815871) reported
@JagexSupport Hi Jagex community i have a problem with my account i change my homeadress and i try to log in in my new city and i cant i have the "too many login attemps" error and i cant log in please can help me? PD: i try all the methods in the suport page and nothing happens
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Andrew 420
(@Andrew_Selassie) reported
@JagexSupport can i have a email to contact you i have had an account hi jacked that i would like back but your customer service and contact options online are disgraceful
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Chris Johnson
(@ChrisJohnsson12) reported
@JagexSupport Hi Fiffty, i've read that page thoroughly now but i can't seem to find an answer to my question. When I login on the RS website, i can do so with a steam option. But for linking a google account, i do not get that steam-login option. Bug?
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Bex
(@BexyMae) reported
@Top_knight_1989 @JagexSupport Yeah, this is only the 2nd time it’s happened. It’s only when I get a new phone haha. I never really have any other account issues. It’s just frustrating that it happened during leagues because I’m having withdrawals. LOL
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Tired Fox
(@rjtraut) reported
Me: "Okay, gonna go to sleep. It's nice and quiet. I should have no problem falling asleep." Roommate: *starts watching runescape or religious conspiracy videos at 1am on his phone* Happens every night without fail. He then sleeps in to 2pm and gets mad when the kids wake him.
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Cody Cook
(@codycees) reported
@JagexSupport i get an error message when im trying to disable my authenticator. I didn't realize I needed to transfer the account with my old device and I no longer have it. Every time I try I get an error message. Error Code 15
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smashbros
(@smashbr05046477) reported
@JagexSupport I need to change my username login to an email login
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Luke Browne
(@luke_browne99) reported
@JagexSupport Will do, but it’s been a known bug for around a month now. Wouldn’t of thought it would take this long to fix.
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Matthew Hahn
(@matthahn89) reported
@JagexSupport I can’t login into my RuneScape account. I keep getting denied. It’s been a while since I played it. Did you have a phone number I can call to talk to someone please
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K7productions
(@K7reProductions) reported
@JagexSupport error 255 what that mean????
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Chris Johnson
(@ChrisJohnsson12) reported
@JagexSupport @JagexSupport Hi Fiffty, i've read that page thoroughly now but i can't seem to find an answer to my question. When I login on the RS website, i can do so with a steam option. But for linking a google account, i do not get that steam-login option. Bug?
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Jonathan Bourbon
(@Bourbon2g) reported
@JagexHelpElf @JagexSupport All done, Thanks for all your help i greatly appreciate it. I gave up hope in trying, a friend told me to try twitter, i havnt been able to login for over a year, i do have another account now anyway but i do miss this one so fingers crossed i can get it back. Thanks again.
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A Grave for Crows Podcast
(@agraveforcrows) reported
@JagexSupport I just started playing runescape 3 again as it has been released on mobile but today I tried to login to my account and it says I have been banned on OldSchool but I haven't played that for over a year. Please help as I have had this account for almost 15 years
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Morgan Roberts
(@AGFCMorgan) reported
@JagexHelpFrost @JagexSupport It says that I need to login first but can't find a way to do this. Do I have to do it on a pc or can I use a mobile? Thanks for the fast replies by the way