Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (64%)
-
Online Play (27%)
-
Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Cycor
(@Cycordeth) reported
@JagexSupport please direct message me to sort out my customer support issue. I have submitted as much information as humanly possible and it is denied automatically each and every time - it requires human intervention. I do not need links, I need ASSISTANCE. Please, over the
-
Peter Patriarca
(@PPatrac21) reported
@JagexLight @ihcamorocks69 @OldSchoolRS Hey so I'm actually seeing the same thing after uninstalling.... I was able to get in one time but then most of the interfaces had issues loading...
-
Bb
(@Bb57255179) reported
@RuneScape @JagexShogun Why is the fix to always make the game more single player??? Why not add some danger.... why not make it hard to just afk. Its kind of sad that the next big bad monster from the demon realm doesnt even require me to look at my screen.
-
Snowy
(@Snowearthh) reported
@lordof901 @OldSchoolRS Your account is secure. Use authenticator on both your account and email. Use a bank pin. Don't share your login details and don't click links you're sketchy about. I promise you wont get hacked. The stories you hear on Reddit are always missing key information.
-
B
(@bencda) reported
@Cycordeth @JagexSupport seems pretttttttttttttttttty sad a company that profits MILLIONS of dollars off of CHILDREN cant respond to an adult who has been a part of their community since pre 2003? AWFUL CUSTOMER SERVICE @JagexSupport , wish they would just help this person!!
-
✘
(@onbuu_) reported
@JagexShogun @RuneScape fix the preset delays it’s super annoying it breaks most of the time and doesn’t load the preset if you’re somewhat quick
-
rshelp1546
(@rshelp1546) reported
@JagexSupport The issue is still happening
-
james
(@WestJamiewest58) reported
@RuneScape fix the cannon problem this is hell
-
Liutauras
(@suffocatio) reported
@JagexSupport fix loggin issues! Too many attemps again omg are you joking?! Loggout of mobile cant log in on pc wtf guys? So many times same problem.. login name suffon
-
Jacob Nolan
(@JacobPNolan) reported
@JagexSupport Good afternoon, I had one of your staff confirm that my account was hijacked and assisted me in getting the login credentials back, and one another of your staff saying that there was no evidence of hijacking. Do I need a third member of your staff to break the tie?
-
Cycor
(@Cycordeth) reported
@JagexSupport Dorota if a human would review the request they would see i provide MORE THAN SUFFICIENT information. You may provide a way for me to contact someone directly regarding this issue if you would be so kind. Or, i would be happy to submit the email / account name in question to YOU
-
Sander 🇺🇦
(@San4311) reported
@RuneScape @JagexShogun Instancing is a ****** band-aid fix though. If anything make it temporary, for like a week or two as an early bird bonus. Adding more and more instanced areas kills the whole point of an MMO and is just terrible for the game economy (considering how many bots infest Soph dung)
-
George Lopez the actual
(@TooDope2Smoke) reported
@JagexSupport did world 360 crash? My account was logged off and has said account still logged in for past 25mins.
-
MorningStiff
(@M0rningStiff) reported
@JagexSupport Hi, I have a issue after I purchased 140 bonds in rs3 today. I have only received 100 bonds but did not receive the rest of 40 bonds after I paid. Where did the bonds go and when will I receive my rest of the 40 bonds?
-
Russell Probert
(@rprobert93) reported
@JagexSupport I done this earlier today you approved me to change my password which I did logged back in and still my original profile on my user name is gone!!! Why has my account been reset? Is there anyway I can talk to someone? I did put my issue in the comment box but this was ignored
-
J A S H I N
(@UploaderPaul) reported
@MaxZer01 @HCIMHASDOGS @RuneScape Yeah but it is now so lol.. they should fix it. Dragon Longs etc didnt have off-hands prior to EOC also.
-
Russell Probert
(@rprobert93) reported
@JagexSupport I am as my account was old so assuming it’s the old school runescape I should use? I am using the correct login details as I only ever had one account. It logged me in but as a new user. I never signed up as a new account so somthing has happened that needs investigated
-
Pooh901
(@lordof901) reported
@killerjerick @Snowearthh @OldSchoolRS I understand that most people getting hacked don't follow basic account security. My issue is how long it's been since they promised updates. They've also stated account security is high prio multiple times. I just want to know where they're at?
-
Tyler Kosaski
(@tskosask) reported
@OldSchoolRS A bit of a niche issue but now using a mouse (G602 in my case) on mobile requires that you press the middle click in order to zoom. It also seems like the fish per hour breaks after you do anything else. Relogging fixes it
-
David Eriksson
(@Cryslacks) reported
@JagexLight @OldSchoolRS After resetting my password to the same password (super safe ikr) it now works great on both platforms (beta included) and I am not able to recreate the error! So mostlikely nothing to worry about
-
Hunter
(@hunter_osrs) reported
@JagexTwisted @SCTurner_ @JagexSupport My pure account with 2k total and 22k BH Target kills I've played on for 4 years received Macroing ban over two years ago while playing Bounty Hunter. It's the first offence committed on account and RSN is "Hunter". Hope you can resolve the issue by taking time to review my case.
-
greg
(@QuanSai) reported
@charliemktplace @sriramk Yeah. Think of RuneScape and World Of Warcraft a decade ago. You might pay a subscription fee, but the content is free and you don’t need to worry about being bombarded with tantalizing in-game purchase windows upon login. No pressure to shell out more money. Just a pass-time.
-
Cycor
(@Cycordeth) reported
@JagexSupport I HAVE BEEN DENIED ACCESS AGAIN BY THE AUTOMATED SYSTEM, PLEASE CONTACT ME TO FIX THIS ISSUE
-
Raging_Gay_Guy
(@RagingGayGuy1) reported
@RuneScape @JagexShogun are ushbita souls not working 1200kc on task and nada
-
ryan mercer
(@Ryanmercer92) reported
@JagexSupport Yeah, unless its possible to have mod take a deep look into my issue personally i guess i dont see a resolution happening thanks for the response
-
20 years 2 max
(@20years2max) reported
@JagexSupport @animehonkers I did And got an I Generic response. I would like a human look into the problem
-
20 years 2 max
(@20years2max) reported
@animehonkers @JagexSupport 20year customer here can’t get **** for service
-
David Eriksson
(@Cryslacks) reported
@JagexLight @OldSchoolRS I am just getting "invalid credentials" on the client (as if it was poorly written) whilst login in on website it is a combination of "invalid credentials" and "There was a problem logging in - please try again later."
-
p0da
(@MasterPoda) reported
@JagexSupport @OldSchoolRS Ah that is the problem I want to solve. The email to that account is probably some edgy old hotmail I made when I was about 13 y/o... So I dont receive the email, and I'm not even sure it still exists. is this a "tough luck" moment? no direct email?
-
Philip Pigeon
(@philip_pigeon) reported
@JagexTyran #Runescape. My username is MasterWheels. I have prime, twitch and Authenticator set up, two days ago I had trouble with Authenticator so I reset it up. Had troubles but was able to sign in last night, I feel asleep playing on my phone and woke up to a ban, please help