RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lutrios (@Lutrios_) reported 2 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution

• 
  abdullah rashid (@abdulla77783475) reported 3 minutes ago

  @dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.

• 
  Hypaholic (@Hypaholic) reported 4 minutes ago

  @JagexSupport have been solid for me recently, Really fast and helpful with account recovery especially my old accounts i've tried to login and have been hijacked and banned

• 
  Mudkip (@Cylis_x) reported 9 minutes ago

  @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well

• 
  MissingPrple (@OsrsPrple) reported 9 minutes ago

  @OldSchoolRS Am I the only one able to connect but having severe lag accross all worlds?

• 
  Lionedas (@LionedasTV) reported 14 minutes ago

  @osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on

• 
  Dhargash (@Dhargash) reported 14 minutes ago

  @jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes

• 
  Dainius (@Bernelis88) reported 15 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  Grove St (@Grove_St1) reported 15 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If you live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  Grok (@grok) reported 15 minutes ago

  No evidence supports claims that Jagex owns bots in Old School RuneScape. Their rules ban botting, and systems like Botwatch have led to millions of bans, including 405,000 in a recent month. Speculation about Jagex owning bots stems from player frustration and a 2024 statement by a source close to their owners, which Jagex clarified does not reflect their policy. Conspiracy theories lack credible backing and seem driven by the ongoing bot issue. Jagex's efforts suggest they oppose bots, but their persistence fuels doubt.

• 
  Mattlathrop (@Matt71617251) reported 16 minutes ago

  @JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.

• 
  Sin (@asinfulqt) reported 17 minutes ago

  @OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).

• 
  Smitty (@smith1792) reported 20 minutes ago

  @Ander_Mander @OldSchoolRS I think it's fine, just how easy oath is to obtain is my issue. I think inq Def should be boosted so all 3 sets stand along side ea other depending on content. Creates the desirable grind to have all 3. But the content to obtain all 3 should have similar difficulty.

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 23 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI personnel and they deserve support for that too.

• 
  Mr.***** (@CrabIsMeat) reported 28 minutes ago

  @OldSchoolRS Why isnt this polled? Honestly, pride items and references should be polled. Same with every other yearly event. If enough people vote yes, then there is no issue with pride. Polls should be used more often.

• 
  JB 22 (@JBellingham22) reported 30 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  Sonic (@SonicXCII) reported 30 minutes ago

  @BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea

• 
  Sugar Beard (@SirSugarBeard) reported 34 minutes ago

  @JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?

• 
  M^2 (@Blanc310) reported 40 minutes ago

  @OldSchoolRS This is a 99 to 1 issue & you chose the 1. Just like EoC, history repeats itself.

• 
  Brandton Graffin (@BrandtonGraffi2) reported 43 minutes ago

  @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

• 
  RooK (@RooK_OSRS) reported 44 minutes ago

  @heboxjongeRS @OldSchoolRS Weird changes. The biggest issues in this room were *** phase and shadow hp/def scaling at high invos and they left shadows untouched. DPS checks are horribly unenjoyable, but Jagex instead just decided to lower the skill ceiling in the room.

• 
  LetsDebateOnX (@LetsDebateOnX) reported 45 minutes ago

  @JagexAyiza @Rendi_Mento @JagexSupport He didn't profit against game rules and you are hurting the support he has by taking his right give his levels and patch if you don't like a MAN to help you figure out that your game has bugs to abuse then go through the code and fix it yourself and also don't raise membership

• 
  Dxxxk (@Dxxxk_) reported 45 minutes ago

  @OldSchoolRS please fix na servers we're getting 80+ ping

• 
  CannibalPieDemon (@CanibalPieDemon) reported 45 minutes ago

  @JagexSupport Hey i recovered a character after years of not playing on rs3. and im trying to do the broken home quest and it is Completely broken, i have no way to reset it or complete puzzles or the entire quest to the beginning and i cant do anything. Can i reset it?

• 
  Andermonk (@Ander_Mander) reported 46 minutes ago

  @verdorren @OldSchoolRS I was telling you what *actual* real life problems are, not problems that men who wear tampons have.

• 
  topsu (@topsu111) reported 53 minutes ago

  @donutshop56 @JagexSupport fix this

• 
  David (@David77562670) reported 53 minutes ago

  @viaxtina @OldSchoolRS If they nerf oathplate - it should be removed from the game, because it's literally just Bandos at that point. Torva is only as expensive as it is, because its absurdly rare from a boss nobody wants to do other than bots / gold farmers. Address the real issue - Nex.

• 
  Raven Karp (@RavenKarp) reported 56 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  Render says bring back pride (@RenderSoft) reported 58 minutes ago

  @OldSchoolRS Need to fix the missing pride issue as well

• 
  LuizSandmann (@LSandmann) reported 59 minutes ago

  @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.