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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (69%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City |
Sign in | |
| San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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MOWGLI_RS
(@MOWGLI_RS) reported
@JagexSupport Of course. While I appreciate the response I wish there was some actual help available from Moderators rather than keeping players in the dark. This feels incredibly unfair and after so much time invested with ZERO issues it doesn't even make me want to play once this temp ends.
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Lisa Faltisco/Kotera
(@KoteraLisa) reported
@JagexSupport I have tried yet again, just a big circle it sends me on, which leads me to Access Denied error 15
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血まみれガウン
(@G33KERETTE) reported
@flashpk1 @JagexSupport I got the same problem and is can’t get in contact…. So sad 😭
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Varnexes | YouTuber ❤️
(@VarnexesYT) reported
@JagexSupport My shii acting stupid I don’t know how to fix it
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lemon
(@bunchabees) reported
@hyperlightmako done that before. the issue is runescape players are basically COD ppl. generally toxic. i've been in a few, but they never work out
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ACCOUT RECOVERY TEAM
(@Recoveryteam__) reported
@bradybonezz @JagexSupport Kindly send us a direct massage to help resolve any issues on hacked account
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CuteKitty/Kirsty
(@Cute_Kitty92) reported
@Bloody_Howling @RuneScape Are you getting any errors?
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⭐ Deiki
(@Deiki_kun) reported
@RuneScape When fix the touch for Mobile? In OSRS Mobile is perfect, but in RuneScape Mobile is a pain, very unresponsive a lot of times. I tried in 6 different phones since more than a year and always is bad.
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Jurassic Lockjaw
(@JurassicLockjaw) reported
@YourMuthr @jaxyys_tv No, I'm seriously confused. What does a landscaping service have to do with RuneScape? D:
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Lekjih
(@lekjih) reported
@JagexSupport I just signed in for the first time in several months to find my account permanently banned for bottling. I don’t know how to bot, and it occurred on a day I know I didn’t sign in. Due to the offence I can’t appeal, but I didn’t do it and am in tears rn. Please help
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CallsInbound
(@CallsInbound) reported
@JagexHelpL0ne @JagexSupport @DaveeShifty Hmm, I see. That’s unfortunate. Seems like they need to fix their teams or detection system. Anyways, thanks for the help I didn’t get from the official support team!
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Tyler Broda
(@yodawgg36) reported
@bradybonezz @JagexSupport No point in talking with jagex. So useless. They were probably the ones that hacked your account. They are trying to fix their **** *** economy.
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Ian
(@Eeoggz) reported
@RuneScape Been waiting for this as was I hoping this would fix the friends chat bug but it hasnt
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Evilbiggie
(@Evilbiggie) reported
@JagexSupport My account seems to have vanished, I was logged into it last week without issues, I cant password reset it since it doesn't seem to be linked to my email anymore. I had 2FA set up on the account and my twitch prime and membership are linked to it.
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Jorge
(@jorgesalsin) reported
@RuneScape What about the ports graphical glitch on the voyages? 😒
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Ben
(@WorbleTweets) reported
@JagexHelpL0ne @JagexSupport Initially they were instant but not anymore, it ranges 1+ hours. It seems that it is an issue with not receiving the specific authenticator email now bouncing it back to potentially not being an AOL issue. Very strange
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flashpk
(@flashpk1) reported
@JagexSupport you guys really don't even take time to read what i said jesus... i can't recover it because when it got locked somehow the email got removed... the account is literally sitting there to dust right now i tried to appeal forget login but i don't remember everything.
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Tyler Broda
(@yodawgg36) reported
@TripKidzz @JagexSupport It was jagex. They are "hacking" players without security and banning people for no reason. They are trying to fix their economy.
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braktrue_gh
(@MarvinBoatengA2) reported
@Zurrox2 @JagexSupport Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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JohnoR
(@offical_johnor) reported
@JagexSupport My account is extremely laging on world 330 despite having 100 upload and 100 download speed, I live right near jagex hq and I am lagging hard, there is nothing wrong with my internet.
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alan piñero
(@alan_pinero) reported
@JagexSupport Good afternoon, I have a problem, I lost my laptop, and after having lost it my main account was stolen and I lost full access to it, what can I do to recover it?, because they changed the main email :(
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MOWGLI_RS
(@MOWGLI_RS) reported
@JagexSupport Hey guys long time no talk! I'm having an issue with a false temp ban which I appealed this morning but I am trying to figure out if it could be from the client I was using? (OpenOSRS) My day was spent soloing tob for QC, did some diaries, some smithing and agility.
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Varnexes | YouTuber ❤️
(@VarnexesYT) reported
@RuneScape how to i fix the runescape 3 error invalid configurl settings its not working for me i dont know what going on
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Stupid
(@stupid__93) reported
@inanna_of in runescape you often have this problem where the advice is: its better to do [a] after you already have [b] in [c] stat, but then [c] turns out to be better to do if you have [x] already... ad infinitum. the only gesture that gets us into the circle is a stupid, inefficient one
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Zurrox
(@Zurrox2) reported
@JagexSupport Please can you do your job and look into this? Absolutely ridiculous customer service for someone’s who’s been playing your game for 20 years @JagexAyiza @JagexArchie
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Varnexes | YouTuber ❤️
(@VarnexesYT) reported
whats going on with @RuneScape its not letting load the game keep getting a error
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VIVI
(@Vivian1446) reported
@Grantta15463447 @JagexSupport My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to @logskind on Instagram and they were so helpful and reliable. Am sure they can help you
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Damien sprinkle
(@damiensprinkle) reported
@Will05241528 @nathanshellhaas @OldSchoolRS There have been exploits in the past to login without having to enter Authenticator. And honestly without allowing symbols or capital letters all of our passwords could be brute forced
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murphy stan acc
(@__Tjsmith) reported
the year is 2050, runescape has been revived again and passwords are still not case sensitive and login spam is still a ******* issue
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Darth Madara
(@DarthDubz) reported
@yodawgg36 @JagexSupport @Emiliolaredote1 I defend those who are in the right. The system is not broken, its simple. You send in your appeal, if you get auto denied, its not enough info. If you get a manual response then you had enough info but violated TOS. I've had false bans in the past, but here I am on my 20yr acc.