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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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nicolas
(@lshinyl) reported
@JagexSupport Still doesnt work sadly - i asked a friend who lives in a different city than me and he has the same exact problem like me - maybe something is odd with german ips right now in your system?
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shane
(@shan0_) reported
@RuneScape client wont load and I cant get your website to load at all! Having on going issues since last night. Help!
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Eip eldduC
(@Cuddlepie1) reported
@JagexSupport I send clear videos with proof, nothing happens, i twit @JagexSupport and Mod ash to try and find someone to fix bugs and stop raggers in pvp but no one seems to care,do i have to beg to the developers to fix the game?? PLAYERS ABUSING BUGS AND NO ONE DOES A THING.
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YoureIgnored
(@Btram22) reported
@OldSchoolRS I tried logging into my account today, Says too many login attempts when trying to log in on a game client. On the website it says my password or email is incorrect. I submitted a recovery request but was denied. What do I do? Spent thousands of hours on the account
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M Spadezz
(@mspadezz1127) reported
@RuneScape Fix Mobile on Android 11! C'mon now it's been 2 months with not a word or fix!
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Disgusted Amu
(@NotRoyJonesJr) reported
I have trust issues because of the numerous times I’ve been scammed/hacked on runescape
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Rcer
(@Rcerosrs) reported
@JagexSupport can you guys please fix the high scores pages been aweful for so long now. Give us working high scores
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Heartofsuns
(@heartofsuns) reported
@JagexTwisted Hello Mod twisted was going to log in back to my account and looks like is part of the 2000 accounts banned on December 28! Please Mr twisted runescape is a real "scape" for me since the lockdown I apologise if some rule was broken my account name is Frankyeffe Thanks sir
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Amocapco
(@amocapco) reported
@JagexSupport Thank you, I understand that. I think I have found the login email address but I don’t remember the password. I must have a different registered email address because I’m not receiving the emails to reset my password. I try to fill out a recovery form but get denied. Help??
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Chef Jammie
(@Chef_Jammie) reported
No work for a week cos of my whiplash - nothing RuneScape all day every day won’t fix
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benjaminC
(@benjami55151678) reported
@PW_Roleplay @JagexSupport Noone of the support community actually cares enough to fix it, a lot of us have the same problem. This will be the most personal support you will get, we gotta move on. Jagex support really is bad, I feel for you
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Eip eldduC
(@Cuddlepie1) reported
@JagexSupport I send clear videos with proof, nothing happens, i twit @JagexSupport and @JagexAsh to try and find someone to fix bugs and stop raggers in pvp but no one seems to care,do i have to beg to the developers to fix the game?? PLAYERS ABUSING BUGS AND NO ONE DOES A THING.
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ZysT Ryan
(@RyanBlackGaming) reported
@WobbinX_ @femdogg If you haven’t logged into RuneScape in 10 years is your login just chalked?
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Lord_Voldemort
(@Himom80) reported
@BalsonHarry @JagexSupport you account might be compromised, change your password and set up 2FA, jagex doesnt care or look into stuff, as they think its PLAYERS RESPONSIBILITY to not get hacked or fall for scams, which jagex fails to fix the source. try to get that ban removed, or next ban WILL BE PERMA
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Jayson Gionet
(@GionetJayson) reported
@JagexSupport i cant access my account. Been trying 2 days sometimes it tells me too many login attempts , other times it juste straight up tells me my login/password isnt good. I have changed it twice still not working. Please fix your game if you are to make us pay.
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cryleb
(@reddlotus_) reported
@The_Dooo Saw like 2 comments about the runescape login. What gives. 😠
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Sapphi 🎋
(@bluetifae) reported
be me: > goes Raksha > tendrils self to sign in the first 20 secs > logs off Based on a true story #runescape
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dragon x ll *soon emoji*
(@Jarod) reported
@JagexSupport What is this error code 15 I keep getting and why are you making me recover my account because of it
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Diddly Pickles
(@DiddlyPickles) reported
@JagexSupport I heard today that there's a duplication glitch that was discovered - are there any scheduled maintenance to resolve this, or a rollback? what's the status on this? All the best
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billbilluim
(@billbilluim) reported
@Kaitiao @Akita233 @OldSchoolRS I think the problem is then you have essentially made twice the work for yourself with bug fixes as well as potentially wasting resources on something a large portion of the player base won't interact with.
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Eip eldduC
(@Cuddlepie1) reported
I send clear videos with proof, nothing happens, i twit @JagexSupport and @JagexAsh to try and find someone to fix bugs and stop raggers in pvp but no one seems to care,do i have to beg to the developers to fix the game?? PLAYERS ABUSING BUGS AND NO ONE DOES A THING.
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Brandon Day
(@99scillz) reported
@JagexSupport @JagexSupport login bra****89. Ingame name 5exy pro Cheers
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ZaneGray
(@istickemx) reported
Hi @JagexSupport Someone recovered my account again but i managed to get it back. Is there a way i can make it more secure as this keeps happening. Am i able to change login username, recoveries or lock the account to my IP? Thanks in advance,
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Jeremy🔥
(@scapefuel) reported
I have so many problems with runescape via steam. It just stays on loading applications forever. I did reinstall but didnt fix it. Even have to restart the whole pc again in order to get steam working again. Problem is only with runescape. @JagexSupport
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Millz
(@Millz61633140) reported
@JagexSupport my account apparently was banned in 20 July 2011 for account hi jacking my account was hacked in 2009 and I couldnt recover it back until now is there anyway I could get this ban lifted Jmoneyboy32 is my login ...
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Esco_COD
(@Esco_COD) reported
@OldSchoolRS Fix your hiscores guys. Your Mods on your support page seem to think hiscores are working fine when all over Google, Reddit and RS forums people are complaining about this issue for over a year now and most recently 3 days ago. Mods confirmed on forums there (1/2)
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Meffy
(@Meffed_Up) reported
@JagexSupport Please confirm - that process will then revert the email that the hacker switched the recovery too??? The issue is that the contact/recovery issue was switched by the hacker, so things like password requests go to the hackers email
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charles
(@charliemckenzi) reported
@JagexSupport Soul wars dupe glitch on Osrs. Servers need shutting down now before the economy is destroyed
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Disgusted Amu
(@NotRoyJonesJr) reported
I mostly blame the numerous times I got scammed on Runescape on why I have trust issues
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harrier
(@ImMoreAmazinger) reported
@JagexAsh @JagexSupport I just gave my iron a bond and redeemed the bond, but i have no membership on the account.. Tried relogging. Any fix?