RuneScape status: server issues and outage reports
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (80%)
- Online Play (20%)
Community Discussion
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RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Shane Hummus (@ShaneHummus) reported1. THE EARLY STRUGGLES: Started in 2017 just to watch videos. Made content attempts at the library using bootleg Sony Vegas. Made multiple channels over the years - Runescape gaming, pharmacy advice, study tips, life hacks. The problem: I'd upload a few videos, then quit when they didn't immediately take off.
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Andy Barlow (@andy_barlow93) reported@OldSchoolRS Just Fix my RNG you frauds
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Fkgkgmg (@baldeggrs) reportedI can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport
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Lionedas (@LionedasTV) reported@osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on
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Andermonk (@Ander_Mander) reported@verdorren @OldSchoolRS I was telling you what *actual* real life problems are, not problems that men who wear tampons have.
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ArtisanBubblegum (World Famous) (@ArtisanBG) reported@kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.
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Brandton Graffin (@BrandtonGraffi2) reported@JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.
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Amnezia Haze (the real noob, aka sahin) (@KongKin27641142) reported@OldSchoolRS man u guys suck fr fr fr. u just fix ur mistakes and call it a day. ,,we are launching a load of under the hood changes" **** u just fixed ur bugs and yap like all time. give us back our lost gametime due to serverdowntimes ALL THE TIME!!!!!!! THAT WOULD BE ACTUALLY NICE!
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Raven (@TrickyMoons) reported@JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.
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CannibalPieDemon (@CanibalPieDemon) reported@JagexSupport Hey i recovered a character after years of not playing on rs3. and im trying to do the broken home quest and it is Completely broken, i have no way to reset it or complete puzzles or the entire quest to the beginning and i cant do anything. Can i reset it?
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Desper (@Desper_RS) reported@OldSchoolRS deploy a fix to the US servers
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Cryptotaiz (@Crypto_taiz) reported@OldSchoolRS Fix it for Canadians
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KingCondor (@KingCondor69) reported@flomple @OldSchoolRS Only problem is, games will happen at a much slower rate, probably even move slower too
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RooK (@RooK_OSRS) reported@JagexGoblin @unclesolos @OldSchoolRS ToA is another issue. It is very difficult to jump into a team until you are familiar with the majority of invos. Would be nice if the board had a few standard presets of most common invos to make grouping require less customizing your playstyle.
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Dave (@NoFlexFults) reported@JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks
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Dave (@NoFlexFults) reported@OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?
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VVBald (@VVBald) reported@OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?
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Kent (@kent_joyce45) reported@The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.
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JustGeoffrey (@FeGeoffs) reported@OldSchoolRS Are you guys ever going to fix the harvest/compost **** you broke like a month ago
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jim smith (@mcart49014) reported@JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day
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Kushi Kush (@KushiKush_) reported@OldSchoolRS Makes sense, was doing corrupted G and felt such heavy lag, swapped worlds and it barely helped. Thx
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Xentium (@XentiumRS) reported@mussellkaleb @OldSchoolRS If there was any issues in integrity it was because of cringe viewers chat hopping, not because the streamers were actively sniping. Kill the hoppers next time, the event is 99% clean.
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HeadingToMars (@HeadingTooMars) reported@RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you
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Scott Jones (@Scott2Tall) reported@JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)
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Quentin Phelps (@Qballa69420) reported@JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!
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Martin (@martinieks) reported@JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website
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M^2 (@Blanc310) reported@OldSchoolRS This is a 99 to 1 issue & you chose the 1. Just like EoC, history repeats itself.
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Rusty Shackleford (@rectalgrease) reported@OldSchoolRS Cheating/DDoS cringe aside, rampart sigil made the whole finale pretty boring. High chance specs hit 0s off prayer, team with the most food just rags in an outlast setup. No veng trinket is dumb, we WANT to see KOs. They shouldn't be a rarity.
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jim smith (@mcart49014) reported@JagexSupport I have a jagex account with my current email that I have access too, go to import a character and it says my login isn’t correct, I know it is and I’ve been paying the membership on it for god knows how long on it
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Derek/Spnd/p0op5 (@p0op5_OSRS) reported@OldSchoolRS 1 week to fix the Pride cancellation mistake