Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (65%)
-
Online Play (24%)
-
Matchmaking (6%)
-
Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Rebecca Downer
(@beccabed95) reported
@Runesca47428106 @OldSchoolRS I seem to have the same problem. I can log in on other devices though.
-
TJ & Murphy
(@__Tjsmith) reported
@Seaniii @OldSchoolRS Technical issues
-
John Thames
(@elf_paladin) reported
@RuneScape login with apple still doesn't work
-
Sander
(@San4311) reported
@AmbrewGames @RuneScape That's what they're fixing, hence some ppl can't login.
-
Aidan Jones
(@misterjonesyTV) reported
@blake_brisson @RuneScape They said they were going to fix it within the next 2 weeks. I was told this by a friend so I don’t have any reference to provide.
-
Illidabbin™️
(@BrandinoCenters) reported
@RuneScape if the servers are back up, why am i getting an error loading my profile and telling me to contact customer suppor?
-
Sam
(@kaozbender_) reported
@RuneScape oof, contacting customer support doesn't seem like a pleasant experience. Good luck to anyone with this error lmao.
-
Christian Cruz
(@cruzzzincoyote) reported
@JagexSupport second time tweeting you. How do I contact customer support? I have an issue regarding my premier membership and the support on runescape website is not helping at all.
-
Mkrummick
(@32369smurf) reported
@RuneScape Hello I am still having problems logging in after your latest update about the servers being online and to contact if we still have problems.
-
rickjorgensen
(@rickjorgensen) reported
@JagexSupport I get a message to “contact customer support” after the login server crashes. Can anyone tell me how the hell I can do that? There is ZERO way to send you guys a message!
-
FunArou
(@FunArouGames) reported
@RuneScape I can login to my account but my whole account is reseted, are you going to do something about that or I have to redo all ?
-
Dirtyson
(@Bjoerun_) reported
@RS_DocJoe @HazletonKen @RuneScape as a 16 year veteran you should be fully aware of how they changed coöperation with their community. and no i wont get over myself. sure if this was a one time thing & not an issue that has been dragging for Multiple months.
-
Dif Eq
(@DifEqRS) reported
Friends cannot login to #RuneScape getting an "Error loading your profile" message @JagexSupport
-
Ulner 🐟 | ENVtuber {Pre-Debut}
(@Ulnerr) reported
@RuneScape I'm stuck in the "can't log in" crowd! Only getting a "Error loading your profile" message on attempting.
-
Gary hunniford
(@gary_hunniford) reported
@OldSchoolRS game still having login issues through mobile appp...
-
🔴Live ttv/defiance_rtm |
(@defiance_RTM) reported
@RuneScape my account seems to have been deleted is this the login error people are facing i hope not as ive got 4k hours on that account please can someone respond to this
-
Drebs
(@Drebbsz) reported
@JagexSupport Is giving error when accessing my account, '' error loading your profile "When are you going to fix these errors?
-
Dragophonix
(@dragophonix) reported
@SJacobFields @RuneScape I had that problem but with Spanish 3 years ago.
-
r/ amiigracee
(@AmiiGracee) reported
@RuneScape Please fix Google log in this is painful now
-
Steve Bailey
(@stevejibailey1) reported
@ESPNKemp @RuneScape Same issue here just now
-
BAMBOO
(@SammyTheBassist) reported
@RuneScape Still getting 'error loading your profile, contact customer support.' Assumed you're still working on this?
-
Zachary Austin
(@zackaustin779) reported
@RuneScape Are the players who are unable to login recieving the message saying that their account cannot be retrieved? I'd just like to make sure I don't have to contact customer support if that is the message that we're supposed to be getting, not a problem with my account.
-
Saffron Fletcher
(@SaffyBaffy) reported
@JagexSupport on last message says to get in touch if still can not log in, but getting hold of u threw runscape is very hard, so just to say i still get error loading profile
-
HellSingLV
(@LaidzesCentrs) reported
@RuneScape still not working for me
-
Jore
(@Joreftw) reported
@RuneScape still having issues getting back in :( wanted to get my slayer task before bedtime, but guess i'll do it tomorrow instead lol
-
Sam
(@kaozbender_) reported
@Rollath @RuneScape 2 days seems like a big win. I've never heard any positive experiences with customer support from people with legitimate problems.
-
Samuel gagne
(@Samgcom5872) reported
@RuneScape ''Error loading your profile, please contact customer support.'' Is it a new issue or the same but with a different error message? Thank you.
-
TheYuhvFiles
(@TheYuhv) reported
@RuneScape My account isn't showing up on runemetrics and I cant log in with google I keep getting an error
-
Breach
(@Breach01) reported
@JagexSupport This is bs. Your link to "Contact Us" is just a walk around circling back to articles. It's not giving me and email or any way to directly contact support. The in game login error is telling me to contact support, but I can't even get an email address for you guys.
-
NAthaniel Golyan
(@natgol12) reported
@RuneScape I think my account got deleted? It says error loading profile. I tried transferring to steam before I knew servers were down :/