RuneScape status: server issues and outage reports
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Full Outage Map
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (73%)
- Online Play (9%)
- Glitches (9%)
- Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pristina
|
Sign in | 1 month ago |
 Drammen
|
Sign in | 1 month ago |
 Avondale
|
Sign in | 2 months ago |
|
Sussex
|
Online Play | 2 months ago |
 Cuijk
|
Sign in | 2 months ago |
|
New York City
|
Sign in | 2 months ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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jim smith (@mcart49014) reported@JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.
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Mattlathrop (@Matt71617251) reported@JagexSupport so dumb I purchased membership through Apple Store 48 hours ago and still haven’t received it. Apple won’t issue a refund for it. What can I do before I quit playing
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Dave (@NoFlexFults) reported@JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks
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Raven Karp (@RavenKarp) reported@JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.
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Scott Jones (@Scott2Tall) reported@JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)
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Craig Dickerson (@pkrcraig) reported@JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou
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Dvnt (@ScumDvnt) reported@JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.
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Luna🐾🐶 (@LunaEtAstrum) reported@OldSchoolRS will this fix the latency on the pride event launch this year
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Callie Grace (@callieforniiaa_) reported@OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error
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ringo (@ringo794) reported@INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD
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willCodeForFood‼️ (@LuboValkov) reportedHey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.
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🍞 (@VelvetBanana69) reported@Squinttz @OldSchoolRS Imagine doing Soul Wars to begin with. What are you, a bot? Better yet, imagine having a dogshit 2 defence account and still begging for them to fix your mistakes months after it happened
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HalfCycle (@HalfCycle_) reported@JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.
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Omar (@Omave1) reported@liptonblackteab @OldSchoolRS So what's the problem with my proposal?
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John (@John_e_zoidburg) reported@OldSchoolRS Still having these issues on the east coast servers. It’s Friday night, noticed it last night trying to boss. Didn’t think nothing about it but looking today and was in the 300 ms on w482
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sonnen (@sonnenlicht777) reported@OldSchoolRS fix the false bans you british apes
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🍞 (@VelvetBanana69) reported@OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon
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Danilo (@Da_nilo653) reported@chrispettus9 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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mefforts (@MixedEfforts) reported@OldSchoolRS invest in trouble brewing stock
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I Need 1M (@INeed7M) reported@OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans
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serenegeneration (@SereneGenerate) reported@OldSchoolRS i mean i coulda just burned all the sheep and that would have solved the issue.
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Fkgkgmg (@baldeggrs) reportedI can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport
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Jason Mathis (@IronCore18G) reported@nbarsheshet @OldSchoolRS about 1% of players are doing 540s and most people who got up to that point have countless deaths getting to that point. 540 solos are not the problem.
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Bob (@MooninRun) reported@JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?
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ArtisanBubblegum (World Famous) (@ArtisanBG) reported@kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.
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Leave this site forever (@abandon_x_now) reported@BNDosrs @OldSchoolRS Its both. Why wont you celebrate both. You seem lile the issue here.
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Hearte (@xHearte_) reported@OldSchoolRS Missing pride event issue seems to still be happening
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Utabxb (@BatuuEth) reported@Jagex @JagexSupport need help got perma banned with macro but i got someone else home also playing osrs account name bbatuu could you guys fix your system i just bought membership 1 day ago and i can't play so please hit me up and fix this.
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runman (@vicklernesser) reported@Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.
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David @ Japan! (@1davidj) reported@Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much