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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Naonic
(@Naonical) reported
@RuneScape Might be wise to actually shut the servers down and fix them so people stop trying to log a busted game.
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nate:)
(@ImGumehKid) reported
@RuneScape i’m also having a problem the done button on the character creation screen seems broken.
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Thomas Carter
(@TECHCARTER91) reported
@RuneScape Fix the ‘Done’ button on creation!!!! Can’t even bloody log in or do anything!! What’s the point Pre-ordering and waiting this long for it not to bloody work!
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Nexus
(@NexxTweets) reported
@RuneScape Keyboard isn’t popping up to login with email/password on iOS. Any work around? Other than connecting an external keyboard. iPad Pro 11” 2021
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TREV.exe
(@scopelessgaming) reported
@JagexSupport today I attempted to login to my account on the new iOS mobile app and it created a new character and I now have no access to my original account. Please send help
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Thomas Carter
(@TECHCARTER91) reported
@RuneScape Can you just confirm if actually creating a character is also the issue? The ‘done’ button for example?
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Quenton Clark
(@clark_quenton) reported
@RuneScape Aye so I can create my character but when I click done.. it just sits on the character screen I’ve literally tried everything to fix this
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Edgar Sanchez
(@edgarca39501360) reported
@Zack_Malik7 @RuneScape The game is lagging overall for most people we probably should wait until it’s fixed
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lims22
(@lims_22) reported
@RuneScape Please fix the crash issue on iPad…
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Marcell Da Sh3ll
(@MarcellDaSh3ll) reported
@RuneScape Does this involve the error 403 that I’m getting when loggin into my google account? I’m very excited
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Quenton Clark
(@clark_quenton) reported
@RuneScape Probably a stupid question but I only ask because plenty of games have this same issue.. come to find out it was blocking out iPhone users..
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Emma Orban
(@EmmaKittyO) reported
@JagexPuppi probably unrelated but sort of an issue, ive been trying to reach @JagexSupport but they just keep ghosting on me, any other place/person that would be able to help with this?
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sam
(@sam31775930) reported
@JagexSupport Is there a world hop limit in the game again(osrs)? Been hopping a lot and got the too many login attempts message. After I get back in, hopping once or twice causes me to have to wait again.
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Jesse K
(@kagetrips) reported
@RuneScape I'm getting an error 403 rate_limit_exceeded. It's saying something about the app has reached the limit of how many new players the app can have. It's starting to reach out to the developers to ask them to get it increased.
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Cyberfl0p @ twitchtv
(@CyberFl0P) reported
@DuhDuhDean @RuneScape I had issues at first. Just a lot of people downloading at the same time.
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Joneszzy
(@Joneszzy1) reported
@RuneScape im still stuck in tutorial. Is thereva problem.
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Twentyside
(@_Twentyside_) reported
@kagetrips @RuneScape This is the same issue I'm running into when trying to log in.
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Mod Puppi
(@JagexPuppi) reported
@EmmaKittyO @JagexSupport Hello. Unfortunately the player support team may be dealing with a substantial amount of issues. What sort of problem are you experiencing?
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xJeNx
(@xslayerkittyx) reported
@Kalv1441 @RuneScape Same problem. Pc and on iPad Pro… it’s been a couple hrs of this. I wonder if anyone has gotten passed that part yet!?
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Jack
(@SimplyKarmaa) reported
@RuneScape Can you fix the social aspect of the app, messaging on the app is tragic and cuts out half of your message. Turning pm on/off in chat settings doesn't work correctly either. Half of the features on the app are cosmetic or what
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Mike Long
(@MikeLong916) reported
@RuneScape anyone reporting issues with being unable to move past character design? When I press “done” nothing happens. I’m on iOS.
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Catherine Southwell
(@Kitten1806) reported
@JagexSupport I'm trying to get a refund for a payp membership that I haven't used but I can't log in to my runescape because I have forgotten my password and when I try reset it an error comes up. Do you have a contact number instead of being sent round in circles please?
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Yster 🏳️🌈
(@Ysterman_Rs) reported
@RuneScape if any1 is logging in to a black screen on pc client, i found that reloading the client and not logging in until the loading message top left disappeared, and let it verify cache before loading in. got in with no issue
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Natago
(@NatagoWoW) reported
@RuneScape it won’t let me login, says there’s too many google accounts logged in…. There is a login limit????
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Morena tropicana
(@ledarocha) reported
@Beard101 @RuneScape U can w/ the last option. Bot is not working for me
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Erich Moeller
(@Soulcoffr) reported
@ImGumehKid @RuneScape I’m having the same problem on iOS. “Done” button does nothing.
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lims22
(@lims_22) reported
@RuneScape Fix the crash issue on iPad, very disappointed…
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Zavoc
(@ZavocOriginal) reported
@RuneScape I have an issue, where I can't switch to the correct resoltion for my screen ( 2560x1440p). I can't even switch it to 1920x1080p. It only shows 3 uncommon ones (2048x1152p, 2730x1536p, 1024x576p). It looks very blurry and i can't find a fix?
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2
(@RyMorrison2) reported
@RuneScape I can login but iOS version freezes every 5 seconds for like 20 seconds then I get logged
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Thomas Carter
(@TECHCARTER91) reported
@luke_stevens93 @JagexSupport @RuneScape I’m having the same issue. It’s a joke.