RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/15/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (28%)

    Online Play (28%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • hassantarek535 Hassan Tarek (@hassantarek535) reported

    @JagexSupport I had a problem that my items were stolen and when I contacted you . you said you will investigate and contact me after five days and it’s been now 15 day and no one contacted me kept sending you message in gmail and still no one answered

  • JimChap_man JIM CHAPMAN (@JimChap_man) reported

    @Squirtlepower0 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • vashywow lil vamp❌ (@vashywow) reported

    the only thing that will fix me is a runescape gf

  • Moore_Jake9 Moore Jake (@Moore_Jake9) reported

    @Ricardo04033573 @JagexSupport @RuneScape There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • zxv098876zxv tek (@zxv098876zxv) reported

    @cha0sraider360 @JagexHelpFrost @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • Wyzdumbrs Wyzdump (@Wyzdumbrs) reported

    @JagexSupport @JagexTrident @JagexTwisted The problem is I already got banned, and I want to know how to avoid doing so in the future so I will avoid using my steam deck for now. This seems like an accident waiting to happen. I already got hit by a corner case that I was not aware of and should ideally be addressed.

  • bieberwashere22 Christine Sadowski (@bieberwashere22) reported

    @LuckyMojo502 @JagexSupport I had similar issues but got mine recovery with the help on @JIJI_RECOVERY here on twitter..

  • CowCondom CowCondom (@CowCondom) reported

    @JagexSupport Every time I try to login to the forums, it says my account is locked for security purposes. I've changed the password time and time again, but account is still locked after following the instructions in the email. (This is only affecting the website, not in-game)

  • yyroda33 07706705615 (@yyroda33) reported

    @Alfonso_A_RD @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.

  • Nc72Young young Wilson NC72 (@Nc72Young) reported

    @CowCondom @JagexSupport Customer service is non , i waited for months and no response from support system. It was #robfixx on Instagram that fixed my locked account perfectly today

  • jyjaylani8 jay (@jyjaylani8) reported

    @CowCondom @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • Niggatine_ Giovanni (@Niggatine_) reported

    @OldSchoolRS are u ever going to fix rev caves or is it just permanent ******

  • 0xDrewskii BrightfuL.eth drewskii.eth letsvibe.eth (@0xDrewskii) reported

    @OldSchoolRS Hey guys, quick question about the usage of a VPN. If one uses a vpn would that put your account in any type of risk? not sure if osrs sees vpn usage as some type of offense? VPN might cause ip to hop around, correct? could this cause any issues/ strikes on account?

  • Danzzzzzx Daniel Evans (@Danzzzzzx) reported

    @JagexSupport Just look into the appeal then its taking ages ive spent at least £50 on bonds and this is the customwr service i get, ill be asking my bank for the money back for lack of content as thats basically just stealing money at this point. I dont ******* macro i dont even know how to.

  • hmood22237 derik (@hmood22237) reported

    @WalshawBrendan @JagexSupport My account got hacked few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • Lirose40 LiRoSe🌹 (@Lirose40) reported

    @Kaylo_Len @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • hmood22237 derik (@hmood22237) reported

    @Ricardo04033573 @JagexSupport @RuneScape My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • zxv098876zxv tek (@zxv098876zxv) reported

    @LuckyMojo502 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • fada_popo POPO🕊 (@fada_popo) reported

    @Glexz0rr @JagexSupport I guess we are all in this together. Accept my sympathy for what happened to your account. I got same issues but luckily I got my account fixed with the help of #SPEY_CYBER on Instagram

  • jyjaylani8 jay (@jyjaylani8) reported

    @cha0sraider360 @JagexHelpFrost @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • jyjaylani8 jay (@jyjaylani8) reported

    @MuscleBearTTV @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • mmohv_ sey (@mmohv_) reported

    @Squirtlepower0 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out

  • GlamourVerGaga Rosie Blalock (@GlamourVerGaga) reported

    @LuckyMojo502 @JagexSupport I had similar issues but got mine recovery with the help on @JIJI_RECOVERY here on twitter..

  • zxv098876zxv tek (@zxv098876zxv) reported

    @jskshf @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • RealCainMosni Raj 🇬🇧🇪🇺💻🖥️ 🔶 (🌻🇺🇦) (@RealCainMosni) reported

    @JagexSupport OSRS prompts me to download the Jagex "launcher". Trouble is you don't have one for Linux. I can't see the benefit even if you did, but it concerns me that if the launcher becomes mandatory, despite being a 17 year player, most of it paying, on Linux I will be shut out.

  • sylviahalina sylvia (@sylviahalina) reported

    @MSG97 @JagexSupport If this hasn't gotten any response Id recommend contacting allenfixx on Instagram He helped me fix something quite similar a couple of weeks ago And he should be able to help you out

  • Moore_Jake9 Moore Jake (@Moore_Jake9) reported

    @cha0sraider360 @JagexHelpFrost @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • semperafk Joseph Strauss (@semperafk) reported

    @RuneScape I have 15+ RS accounts and can't find the one linked to my amazon, can't unlink, can't link the RS account I'm playing now. How do I fix this????

  • PKYSP_NA PKYSP (@PKYSP_NA) reported

    @JagexSupport Please fix your game thank you. Iloveonix is the username an you literally trolled me at the Phantom Muspah by not letting me get the kill on the boss by shadow banning my hits you can see the gameplay on my account on 2/11/2023 at 6:24pm please fix this thank you

  • kingbos43641852 king boss (@kingbos43641852) reported

    @JagexSupport @LuckyMojo502 mate here got locked out of his Google account, the account he can log into is also the same email he has 2 accounts on 1 Gmail account, can u please help him fix it.