RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/04/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Matchmaking (20%)

    Matchmaking (20%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United KingdomRyde Sign in
United StatesReading Sign in
United StatesPittsfield Sign in
South AfricaJohannesburg Matchmaking
United KingdomManchester Sign in
AustraliaMelbourne Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Innjured Innjured Official (@Innjured) reported

    alright after 3 computer crashes I think I fixed the problem, lets try this again gamers. I'm live roll up #runescape #osrs Twitch x innjured

  • ginkofnoosa801 gik (@ginkofnoosa801) reported

    @samuelc82534868 @JagexSupport @Jagex There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • Dakotac2307 Dakota Wayne Coslow (@Dakotac2307) reported

    @AtPetruOnica @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • jaysontiler Jayson Tiler (@jaysontiler) reported

    @PksOsrs @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service

  • ANONNYM29815538 ANONNYMOUS (@ANONNYM29815538) reported

    @JagexSupport Honestly they have a big problem, yesterday raising agility of the quietest in an account that just passed a membership and I ban it by macro, they are very bad, now wait for an appeal, and wait for 2 weeks to be delayed, and lose the membership, incredible. WTF

  • saviorstatic Matthew (@saviorstatic) reported

    @JagexSupport I can't login to my #runescape account even though I have changed my password. I only have access to my account still as it's connected through my steam account. Whenever I try to access my account details or login via the website it says my password is wrong.

  • hggffttrrgggg1 bs (@hggffttrrgggg1) reported

    @1213_say @JagexSupport @Jagex Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue

  • Johncar61780130 Crum (@Johncar61780130) reported

    @bigbooba8 @EncodedNovus @OldSchoolRS Free trade issue, EOC, Wildy update. Those are the main reasons. Summoning lead into EOC. Those are what caused people to leave. That's why I left for a few years. That's why everyone did. It wasn't because of a new skill

  • RobertsonJerrod Jerrod Robertson (@RobertsonJerrod) reported

    @JagexSupport I was coming back to OSRS. Haven’t been on in 2 years. I had to reset my password due to the old one not working. After the reset I came back to my account being banned for macroing. This account is a decade old with no history of this. Possible hijack. Account name: Peck214

  • fdsrety440 kk (@fdsrety440) reported

    @Husko33594487 @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • AguinagaRoxy ⚡️ mf roxy ⚡️ (@AguinagaRoxy) reported

    @JagexSupport If my issue it not available, how can I contact?

  • junxgmo JM. (@junxgmo) reported

    @saviorstatic @JagexSupport Kelvin_limit on Instagram can help you access your runscape account I was also having this issue where I can't login my account he was the one that helped me out.

  • robbydarnell Robby (@robbydarnell) reported

    @JagexSupport I’m having issues with my RuneScape account. I was banned for microing major. I feel that I wasn’t doing that nor do I even know what it is. I looked it up and I know for a fact I wouldn’t do that and I feel I was banned for something I didn’t do.I reported a ticket

  • samuelc82534868 samuel curtis (@samuelc82534868) reported

    @JagexSupport @Jagex im beyond pissed! ive never once broken a rule in the game and my account is gone forever because your servers and bot detection system are trash! my appeal was denied because no one even looks at them! its a joke! i will never play this game again!

  • wedeail1234567 20 (@wedeail1234567) reported

    @AtPetruOnica @JagexSupport METROTOOLZ on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • ANONNYM29815538 ANONNYMOUS (@ANONNYM29815538) reported

    Honestly they have a big problem, yesterday raising agility of the quietest in an account that just passed a membership and I ban it by macro, they are very bad, now wait for an appeal, and wait for 2 weeks to be delayed, and lose the membership. @JagexSupport @JagexTwisted

  • tobbythedragon Crypto Tobias (@tobbythedragon) reported

    @JagexSupport can you look into a bug with western dairies for w345 deadman. It says to " attempt " to board the pest control boat but it's not showing that the dairy is complete. I go on the boat and off and it doesn't work , please fix. Thank you 🫡

  • Dakotac2307 Dakota Wayne Coslow (@Dakotac2307) reported

    @Patriotintruth @JagexSupport @ElmoSusam You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.

  • hggffttrrgggg1 bs (@hggffttrrgggg1) reported

    @runthis_osrs @JagexSupport @Davie51458441 Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • Physicals111 Jimmy (@Physicals111) reported

    @JagexSupport hi guys im having trouble trying to change my password on my account im in my emails and I'm not receiving anything from you guys?? is there a problem or something.

  • Dakotac2307 Dakota Wayne Coslow (@Dakotac2307) reported

    @Patriotintruth @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away

  • wedeail1234567 20 (@wedeail1234567) reported

    @AntonRunescape @JagexSupport METROTOOLZ on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • L8Night7houghts 🐾 (@L8Night7houghts) reported

    @OldSchoolRS fix your servers. This is getting old…

  • Davie51458441 Davie (@Davie51458441) reported

    @JagexSupport Open osrs app on mobile. Select sign in with Google account. Connecting to server and then when I hit play now my username isn't there as shown in the screen shot. Failed to login, try again.

  • wedeail1234567 20 (@wedeail1234567) reported

    @rsbigbob @JagexSupport Why don't you seek #metrotoolz on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, good at this and trustworthy

  • rsbigbob bob77 (@rsbigbob) reported

    RuneScape 3 app crashes every time I level up or try to open interfaces, or when I hand in three daily challenges is there a fix for this @JagexSupport ?

  • ben_carsson Bencasson (@ben_carsson) reported

    @TylerCo28690883 @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.

  • K1NGJ3FFG Gloves (@K1NGJ3FFG) reported

    @JagexSupport None of that is the problem

  • ben_carsson Bencasson (@ben_carsson) reported

    @PksOsrs @JagexSupport I had similar issues but had it rectified by #kelvtoolz on instagram, you can try him, his the only viable option you got

  • JaciwMatthew Matthew Jaciw (@JaciwMatthew) reported

    @OldSchoolRS worthless, pretentious, scam company. it's in this company's blood, for 20 years now, to just take from people - and to find new ways to take from people - yet still offer the service to keep them around. this is the most scandalous environment known to man atm