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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Ilhavo
(@osrs_ilhavo) reported
@JagexSupport @slayerphobia Hello. Today I tried to login n my main and got banned for RWT? I Dind't sold even 1GP the account has around 5k days and 300h played. Help please! I can't even make an appeal :( sad days. This was not deserved .. name ingame 'not bomba', please!
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Tony king
(@tunford) reported
@JagexSupport hi, my account has been acting funny. I’ve tried to login but it says the password is incorrect. It lets me change the password but it still keeps telling me the password is incorrect. Any help with this? My ign is luckinite. I’ve been locked out for over 8 days now
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Lee scott
(@leescott1990) reported
@JagexSupport who deals with bans that are incorrect because every mod on here says they don’t deal with it..... try helping the players that pay every month to resolve a problem you have created. Or carry on hiding under the rock of automated replies ?
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SharkGirl
(@ameliaJimenezz) reported
@JagexSupport hey! I've been trying to unlock my account for days and I keep receiving the same error. How can I get in contact with directly?
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Invicta Mar
(@CantMe98) reported
@retrogamer2600 @RuneScape They are doing waves so they are able to fix any issues that come up before the next. Be useless to invite everybody impacted.
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Jessy
(@jessybeland12) reported
@voreo_sabrae @RuneScape Oh yes because paying for a sub then not being able to play something you paid for is ungrateful? Are you really that dunce wow its like walking into a fast food place and ordering a burger and they say you have to wait a month to get it.. that is not how a service works moron
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Sarah
(@Snibsi) reported
@RuneScape Honestly a weekly scheduled maintenance would be so good for the health of the game. Runescape is one of the few mmo’s that doesn’t do it regularly, but I think it would be crucial time for devs to diagnose ongoing issues and test for possible issues like this in the future.
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James Benjamin
(@james_benj1) reported
@phillipknight5 @JagexSupport I never thought I’ll be able to recover my account, I have literally tried the support service they seems not helpful not until I saw comments about cia_hack on instagram and I hired Her service in less than an hour I gain access to my account back,she's trustworthy & reliable.
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Joshua DeLong
(@Doctor_Josh_Man) reported
@JagexSupport I'm having trouble unlocking my account, I don't have access to the old email and I've sent a recovery request several times and they've all been denied. Any help would be appreciated
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Thomas Cowell
(@ThomasC59230587) reported
@RuneScape I’ve had no emails , since I sent a ticket in about the error login.
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Lost
(@Are_Echo) reported
@OldSchoolRS here are some thought and opinions from me and others at Tempross 1 xp rates are not worth the attention invested 2 loot ( unless you are extremely lucky) is worthless 90% of it is dropped 3 it is unplayable on mobile the app will crash ever other wave attack
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Mr maine
(@_Mrdonmaine) reported
@AleksiKontiain1 @JagexSupport Had similar issues but with the help of #appletech755 on Instagram or +15396649827 on WhatsApp I got it fixed perfectly he is trusted and a professional
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Ilhavo
(@osrs_ilhavo) reported
@JagexSupport Hello. Today I tried to login n my main and got banned for RWT? I Dind't sold even 1GP the account has around 5k days and 300h played. Help please! I can't even make an appeal :( sad days. This was not deserved ..
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not bomba
(@osrs_ilhavo) reported
@OldSchoolRS Today I tried to login n my main and got banned for RWT? I Dind't sold even 1GP the account has around 5k days and 300h played. Help please! I can't even make an appeal :( sad days. This was not deserved .. name ingame 'not bomba'
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Tony king
(@tunford) reported
@JagexSupport hey my account is bugged. I keep trying to login but it says login credentials are incorrect. I know the email is fine because when I reset the password I get an email from Jagex but the password never works no matter how much I change it. Please help me
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not bomba
(@osrs_ilhavo) reported
@JagexSupport PLEASE, IM DESTROYED. PLEASE HELP ME. Today I tried to login n my main and got banned for RWT? I Dind't sold even 1GP the account has around 5k days and 300h played. Help please! I can't even make an appeal :( sad days. This was not deserved .. ign 'not bomba'
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TC Banks
(@TcBanks) reported
@JagexSupport Error code 15 is definitely an issue. I got a new phone and need to delete my Authenticator to reenable it on my new phone, but can’t due to this error. I’ve been trying for quite some time. Thoughts?
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Invicta Mar
(@CantMe98) reported
@RyvnGFX @RuneScape As it stands a lot of players are missing invention perks from Feb 8th - March 4th, banks are quite the mess as they threw items acquired throughout that month into these players banks, PoF apparently has missing animals from beyond that of Feb 8th, and various other issues.
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CJ
(@UNBIQUOUS) reported
@JagexSupport Hi my account “UNBIQUOUS” has been affected by the recent save game server incident can this be looked into and sorted out please, as I can’t login, thank you.
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James
(@James_1579) reported
@JagexSupport When will there be a fix for constant in-game crashing? Happens usually when entering a boss instance
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trevor
(@Suurp) reported
@JagexSupport I've yet to recieve a tweet or email back. could i get a reply to solve my issue?
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James Benjamin
(@james_benj1) reported
@slayerphobia @JagexSupport I never thought I’ll be able to recover my account, I have literally tried the support service they seems not helpful not until I saw comments about cia_hack on instagram and I hired Her service in less than an hour I gain access to my account back,she's trustworthy & reliable.
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Holden Dieter
(@HoldenDieter) reported
@JagexSupport ...I cannot get any sort of Jagex web form to work, as they are all trying to contact my registered email, which is deleted. All I have is my login information, no 2 factor, no access to registered email. However, I do have the proof stated in my previous tweet. Please help me
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jarman
(@jarmiepie) reported
@JagexSupport I recovered my account, and downloaded the new runescape, but when I log in, it keeps saying password is wrong and then the long message that it's probably still not working. Can someone please assist?
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コレクタ
(@Korekut_a) reported
@dangard999 @voreo_sabrae @RuneScape then that sounds like a you problem. also what exactly has Jagex lied about?
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Ilhavo
(@osrs_ilhavo) reported
@OldSchoolRS @JagexTyran @JagexTyran Hello. Today I tried to login n my main and got banned for RWT? I Dind't sold even 1GP the account has around 5k days and 300h played. Help please! I can't even make an appeal :( sad days. This was not deserved ..
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Брэндон Парсонс
(@BrandonParsons9) reported
@JagexSupport I have reason to believe that my account must be a part of the "Login Lockout", as I receive the mentioned "Protected pending restoration" message. I just have not gotten any email notification of such so I was very confused.
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gaga
(@gaga0087) reported
@slayerphobia @JagexSupport I also got locked these support services aren’t doing anything, send a DM to @Haalian__ on instagram,WhatsApp +1 (857) 298‑0059 they’ll help fix your account fast!
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Junior
(@DpunJr7) reported
@RuneScape Fix the other issues before any new updates..Luckily i am still hanging onto my main in the hopes of Rex Mariatchs whenever that may be.
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phronesis
(@phronesis____) reported
@JagexSupport Dorota, Thank you for looking into the problem. I'm still confused about the reply and look forward to your response. In the interim, i can confirm I'm once again able to log in. Time to checkout Temporess :)