RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (100%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IcoBeast.eth🦇🔊 (@beast_ico) reported 1 minute ago

  @serpinxbt i'm personally a KOTOR guy, but i can respect SWG. pre-EOC runescape was my MMO fix

• 
  Colin Sawyer (@MrColinSawyer) reported 5 minutes ago

  @psythoticc @JagexSupport Hey @psythoticc! Jagex Support has live chat service with a moderator. Head to Jagex Support website.. I hope this helps.

• 
  JB 22 (@JBellingham22) reported 6 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  Vith (@Vythmarias) reported 10 minutes ago

  Hey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.

• 
  Mattlathrop (@Matt71617251) reported 13 minutes ago

  @JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.

• 
  Taab_NA (@Taab_N4) reported 15 minutes ago

  @DaemonReiji @OldSchoolRS The issue here is that you chill at the wrong bank if you ask me !

• 
  I Need 1M (@INeed7M) reported 17 minutes ago

  @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

• 
  dash (@dashgoat67) reported 17 minutes ago

  @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.

• 
  Kent (@kent_joyce45) reported 19 minutes ago

  @The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.

• 
  Derek/Spnd/p0op5 (@p0op5_OSRS) reported 19 minutes ago

  @OldSchoolRS 1 week to fix the Pride cancellation mistake

• 
  dumbdumb (@dumbdumbRS3) reported 20 minutes ago

  @JagexSupport @RuneScape Don't you hate how Jagex treats u like a child and automatically checks for newer graphics drivers everytime you login?

• 
  Tony Magee (@kursedy0u) reported 21 minutes ago

  @OldSchoolRS Any fix for the players that have been falsely banned yet?!

• 
  ・ (@AGPAfterhours) reported 22 minutes ago

  @JagexSupport fix your dogshit site ******* the audacity to increase pricing meanwhile even the support website doesn't work properly is insane

• 
  Dhargash (@Dhargash) reported 24 minutes ago

  @jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes

• 
  HalfCycle (@HalfCycle_) reported 27 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  CannibalPieDemon (@CanibalPieDemon) reported 28 minutes ago

  @JagexSupport Hey i recovered a character after years of not playing on rs3. and im trying to do the broken home quest and it is Completely broken, i have no way to reset it or complete puzzles or the entire quest to the beginning and i cant do anything. Can i reset it?

• 
  runman (@vicklernesser) reported 31 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.

• 
  Nems (@vNemss) reported 34 minutes ago

  @JagexSupport @behemethnews My max account got hacked! I took a bit of a break after remaxing, when i tried login back in a few days after my account was disabled, tried recovery but didn’t work none of my emails have accounts to them… lost 3 other accounts that were on launcher

• 
  000x (@000x_eth) reported 35 minutes ago

  @OldSchoolRS @JagexSupport please help me. When I click to log into my account on mobile, it skips the login screen and just logs me into my alt. I can’t log into my main because it never bring me to the screen to type in my email/password.

• 
  BaitFaceGames (@BaitFaceGames) reported 38 minutes ago

  @JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 41 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI personnel and they deserve support for that too.

• 
  ZigZagPower (@TheRealZZP) reported 42 minutes ago

  @JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?

• 
  David @ Japan! (@1davidj) reported 45 minutes ago

  @OldSchoolRS What’s even the problem with emberlight chickening Yama? The boss is dead before you can drain him all the way anyway, and wasting specs past the def drain cap instead of using on dps specs seems pointless when all his other mechanics deal damage unrelated to his stats right?

• 
  Rex Titz (@RexTitz69) reported 45 minutes ago

  @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful

• 
  Mudkip (@Cylis_x) reported 50 minutes ago

  @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well

• 
  Dvnt (@ScumDvnt) reported 50 minutes ago

  @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

• 
  Render says bring back pride (@RenderSoft) reported 51 minutes ago

  @OldSchoolRS Need to fix the missing pride issue as well

• 
  RooK (@RooK_OSRS) reported 56 minutes ago

  @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

• 
  Mr.***** (@CrabIsMeat) reported 57 minutes ago

  @OldSchoolRS Why isnt this polled? Honestly, pride items and references should be polled. Same with every other yearly event. If enough people vote yes, then there is no issue with pride. Polls should be used more often.

• 
  Retired Hybrid (@RetiredHybrid) reported 59 minutes ago

  @EldadelinKantor @OldSchoolRS You said that with a straight face? More bots/players afking for 25min login timer doesn’t equal more popular. It hasn’t gotten better in like 4 years.