RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/06/2025 15:15

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (77%)

    Sign in (77%)

  2. Online Play (15%)

    Online Play (15%)

  3. Matchmaking (8%)

    Matchmaking (8%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
United StatesPeoria Sign in
United KingdomCardiff Sign in
New ZealandNew Plymouth Online Play
United KingdomBorehamwood Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Happinessever9 Happy living (@Happinessever9) reported

    @RopesGaming @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago

  • Happinessever9 Happy living (@Happinessever9) reported

    @burner4mythots @JagexSupport @JagexTyran Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago

  • t_o_b_e__ QueenT (@t_o_b_e__) reported

    @Corhen @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****

  • Fedex_truck easy_flex (@Fedex_truck) reported

    @JagexSupport day 3 of asking you guys to investigate my false ban, would take less than 2 minutes to check the ips used to login and unban my account…

  • Siynister Siynister (@Siynister) reported

    Wish I knew what the fix was for mobile lagging all of sudden @OldSchoolRS

  • AStidy1270 Dallas (@AStidy1270) reported

    Yoooo @JagexSupport why can't me and my boi @ChuckQuasar play old school on mobile without the atrocious intermittent lag?

  • ChandlerYork1 Chandler York (@ChandlerYork1) reported

    @OldSchoolRS Is mobile down? Having problems with so much lag I am unable to move. Had 0 issues until today.

  • Happinessever9 Happy living (@Happinessever9) reported

    @feliper1808 @JagexSupport @OldSchoolRS Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week

  • OluwafemiGbade1 crèche (@OluwafemiGbade1) reported

    @sijinglin1 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • Ridwan38206152 radler (@Ridwan38206152) reported

    @RopesGaming @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****

  • Brandononster Brandon (@Brandononster) reported

    @shummel22 @OldSchoolRS Has that been the fix for you? I just turned them off ill see if it works!

  • OluwafemiGbade1 crèche (@OluwafemiGbade1) reported

    @reddylisto @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message

  • DANIELI72411668 DAN🫶 (@DANIELI72411668) reported

    @Corhen @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago

  • t_o_b_e__ QueenT (@t_o_b_e__) reported

    @RopesGaming @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week

  • musa_mallamawa darker (@musa_mallamawa) reported

    @reddylisto @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • joe45130702 Hi (@joe45130702) reported

    @JagexSupport one of my accounts has a 3rd party client ban and it’s not “appealable” I didn’t commit the offense as there has been many problems with others logging on it and have been dealing with customer service because the account was stolen anyway I can appeal it????

  • sunnydislife Michael (@sunnydislife) reported

    @OldSchoolRS @Ron_Plays_Games Hi hello can you fix the mobile app my son is crying because I can’t connect with him as a father unless I am simultaneously cutting magics at the woodcutting guild please assist

  • DANIELI72411668 DAN🫶 (@DANIELI72411668) reported

    @midestas @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue

  • OluwafemiGbade1 crèche (@OluwafemiGbade1) reported

    @brandon06181395 @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago

  • parrishb94 bryce parrish (@parrishb94) reported

    @OldSchoolRS “We’re working on the lag”

  • codymar07409622 cody martin (@codymar07409622) reported

    @JagexSupport The link brings me to a troubleshooter for desktop not mobile, I tweeted mod ash and he said it’s a known problem and is being worked on, still doing the same thing today.

  • AderArka Ader Arka (@AderArka) reported

    @JagexSupport when I try to login through the iphone app, the game asks to login through the site, but only redirects me to the cookie policy page. I know you wanna sell my data, but how can I fix it and play the game?

  • yoyomanlol Biff the understudy (@yoyomanlol) reported

    @OldSchoolRS Update on mobile framerate issue pls

  • t_o_b_e__ QueenT (@t_o_b_e__) reported

    @sijinglin1 @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****

  • DANIELI72411668 DAN🫶 (@DANIELI72411668) reported

    @MarcusVetarus @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****

  • OluwafemiGbade1 crèche (@OluwafemiGbade1) reported

    @Fedex_truck @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago

  • SvenRio Red Velvet 🇲🇽🇺🇲🎖️ (@SvenRio) reported

    @JagexSupport Hi you guys perma banned me for macroing OSRS. Thing is I don't even play OSRS. I am a premier club member on RS3, and only game I play with Jagex. It's dxp weekend now, can you guys help me get unbanned please? Login is: Petsmaster

  • Avrilsky94 Sarah Thompson (@Avrilsky94) reported

    @JagexSupport any up date on fixing the lag on mobile that makes the game unplayable?

  • AweBolaji8 mikanno (@AweBolaji8) reported

    @RopesGaming @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away

  • Carolin08838918 Carolina (@Carolin08838918) reported

    @jcampbell242 @JagexSupport It's quite alarming how the rate of things getting hacked is becoming very common, I myself had some issues with my account, but a professional with username org_crack on Instagram got me access to my account in a minutes. He can also help you get access to your account.