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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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tom hathaway
(@tomhath74924243) reported
@JagexSupport I’m getting to too many login attempts message when I try to sign in I’ve changed my password what else can I do to sort this? I’ve put so much time into my account
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christos tofari
(@ChristosTofari) reported
@JagexSupport I just got a new phone and trying to get Authenticator to the new phone and getting the error message “due to a large number of requests, you have been temporarily blocked from using this service” anything you can do?
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Christopher Sennello
(@chrissennello) reported
@RuneScape It’s not just that the client is crashing. There’s major graphical glitches that occur when you load any interface even on min settings. Get your stuff together @RuneScape, the only game I play that has this many basic level issues
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Moonrider Jr
(@RSN_Moon_CBA) reported
@JagexSupport I know the recovery email, the emails are just not being sent? Ive had this issue before and you guys fixed it by having a mod look into it. @JagexSupport
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Ben Cruise
(@BenCrui10819078) reported
@JagexSupport my account was hacked and the authenticator was broken, how can I be sure my account is secure?
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ShaneLaFlame
(@ShaneLaFlame) reported
@JagexSupport Hey i can't login to my account. it says Too many login attempts please try again later. Had this same problem a while back and it took about 3 months to resolve.....please help!!!!
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LoginIssues
(@over_rs) reported
@JagexSupport @JagexSupport the link i followed it and it said the samething when i tried it yesterday sending the disable link to a email adress that was on the same phone, which i cant access due to broken screen. so i feel im kinda screwed atm
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not awake
(@not__awake) reported
@JagexSupport the game is completely broken! good work! freezes and lags out as soon as try and do anything, and it's not my pc as it has no issue running on ultra normally. i7 @ 3.60ghz 24gb RAM ATI RX580 8gb
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Mari
(@Scorpy11) reported
@RuneScape why after every update do we have problems playing the game? I keep crashing and am unable to play!
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Issa
(@Issa72771566) reported
@RuneScape idk how u guys manage to break the entire client and makes the client freeze then crash every 5 mins but i salute you guys towards this, like for once please stop breaking the game and let us play in peace as its getting very annoying and pissing off a lot of ppl
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🏳️⚧️ ミラ 🏳️⚧️
(@horribleimp) reported
i might try streaming JUST some dota today to see if the problem with my computer shitting the bed while streaming is exclusive to runescape (because i think it might be)
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Jore
(@Joreftw) reported
hey @RuneScape the launcher (old one not steam) has had some issues today, after the update it keeps crashing every 5 minutes, any chance you can look into that? :)
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WalrusNipples #GoOutside
(@WalrusNipples1) reported
@JagexSupport Galaxy S Pen has stopped working for moving camera in OSRS after most recent mobile update. Someone has posted it in detail in forum - 409-410-570-66189810. Can your team confirm that this is an issue you're looking into?
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Breezy
(@Breezy68254033) reported
@JagexSupport i've changed my email password and everything it looks like they spammed recovery and password change which locked my account i don't think they have my password because i can attempt to login but says account is locked ,i tried recover but it was denied? my ign is ima get lazy
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Reflect Universe
(@ReflectUniverse) reported
@JagexEasty @RuneScape game crashes on steam and normal client. The only way to play now is to use the "Compatibility Mode" on normal client which is laggy af Fix plz
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Franklin🎮
(@PurpelTV) reported
@RuneScape I’m having a problem with opening my client, I can download from different browser but it just tells me on load up my file is corrupted, if you can help resolve this that’ll be appreciated. I really prefer the browser client over steam help if you can! Or need any info
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RookieManiac
(@RookieManiac) reported
@JagexSupport It indeed looks suspicious? its Phishing, im being targeted, im paying to play and i cant, is there a way to change my username to login? i send 2 request on the rs homepage but nothing yet about it.
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master
(@mastercryptox) reported
@JagexEasty @RuneScape Fix it guys bad update game closing
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daiqu
(@fr0zenthe0) reported
@ilisten__ I am having the same issues @JagexSupport
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O'sheen smith
(@Osheensmith1) reported
@OldSchoolRS possible outage going on, might be related to your update servers. Please take a look. Thanks!
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Alexander Ackerman
(@AlexanderAcke18) reported
@JagexSupport Hey Jagex, why when I try to make a new account do I get Error Code 15? I am trying to show a friend Runescape and I can't do it. What gives?
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Jason Erskin
(@erskin_jason) reported
@JagexSupport The problem is, I lost access to my google authenticator app with the iOS 14 update. All of my accounts are gone from it, and I can’t get a new QR code with you guys, because I can’t log in... I’m stuck.
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The Demon Crowley
(@iSaunterVaguely) reported
@AnAviansie @Runescape is crashing every time I start it. It just locks up. Anyone else having this problem today?
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Danny
(@Danny10328913) reported
@RuneScape why is it broken ffs
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Stadinalfa1234
(@Hupsista) reported
@JohnyBeWood @RuneScape Hardest boss is 4 years old and this is not even gonna fix that. Yes we do need more
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cry$ | gucci
(@CRYdollarsign) reported
@HotStudEthan1 @OldSchoolRS @JagexAsh Seeing as I spend plenty of time in Palms, I know the issues you’re talking about. I’m acting like you posted a link to a video posted on The Onion while trying to have a serious conversation. Try harder next time, sport.
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Nickypoo
(@NickypooRS) reported
@JagexSupport Look into the account for me.. it was clearly an error on your end, since both accounts are owned by me, and was transferring gold from my main to satisfying..
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Mari
(@Scorpy11) reported
@RuneScape It's becoming a regular issue after updates and it's extremely frustrating. Someone somewhere is not doing their job properly! If this continues I can see you losing a lot of players...
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Nickypoo
(@NickypooRS) reported
@JagexSupport Need this to be actually checked by a human.. look into it, it was an error..
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Twiaviator
(@twiaviator) reported
@JagexSupport I accidentally took the mage t99 prayer instead of the range t99 prayer :( , is there anything I can do to fix this?