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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Lynch
(@Christi26445244) reported
@wGeko_ @JagexSupport I was recommended to @Speed_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Tyler
(@Tyler12066102) reported
@JagexSupport hello I am having trouble logging Into my account and have tried every way possible on your website and you guys keep denying my requests. I have access to the registered email that I used to change the password and everything on back in April 2021!! Help!!
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BBWG - RSN
(@Help_Me_Jagex1) reported
@JagexSupport PLEASE HELP. As a loving consumer and player of 13 years. I need to appeal a wrongfully placed ban (macroing) to my acc. I have played Runescape daily for years and am well aware that any sort of macro use could cause trouble. Can I please get some assistance.
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Charlie
(@shala1337) reported
@JagexSupport Well it doesnt seem like u do no offence, but i wana change my login email not my security email.
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Tomthekiller
(@Tomthekiller98) reported
@RuneScape I'm so glad the dual arena is gone... The root of most big problems in the game is linked to the dual arena
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Richard Judy ⚓
(@RichardJudy1) reported
@JagexSupport My account has been hijacked in the past and I have been able to successfully recover it without any problems. It's been hijacked once again but this time it's PERMANENTLY banned! I've reset the password but it's still banned. username is "Just Skulled" help please
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bigtree
(@bigtreefn) reported
@JagexSupport My account was hacked recently and used for botting. I have two factor authentication and they've gotten through it. Lost over 200m in items, etc. Seems like my account was used for gargoyles. You should investigate. If possible, roll back to last login on my ip
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BBWG - RSN
(@Help_Me_Jagex1) reported
@JagexSupport PLEASE HELP. As a loving consumer and player of 13 years. I need to appeal a wrongfully placed ban (macroing) to my acc. I have played Runescape daily for years and am well aware that any sort of macro use could cause trouble. Can I please get some assistance
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charliemarketplace.eth
(@charliemktplace) reported
Every game goes through this- RuneScape: Abyssal Whips; Yu-Gi-Oh: Destiny Draw. There's no balance. New players need more of current stuff. Committed players need new & better stuff. It's all inflation. "P2E" as a brand misunderstands the problem & opportunity.
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BBWG - RSN
(@Help_Me_Jagex1) reported
@JagexSupport PLEASE HELP. As a loving consumer and player of 13 years. I need to appeal a wrongfully placed ban (macroing) to my acc. I have played Runescape daily for years and am well aware that any sort of macro use could cause trouble. Can I please get some assistance.
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Christina Lynch
(@Christi26445244) reported
@SpeedySinner @JagexSupport I was recommended to @Speed_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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BBWG - RSN
(@Help_Me_Jagex1) reported
@JagexSupport PLEASE HELP. As a loving consumer and player of 13 years. I need to appeal a wrongfully placed ban (macroing) to my acc. I have played Runescape daily for years and am well aware that any sort of macro use could cause trouble. Can I please get some assistance
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Bilyamin♉️
(@_Billy_gram) reported
@Macbean93 @JagexSupport I had similar problems with mine too but @EXTEAMSPY helped me out,try contacting him for help
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Ashley Rodgers
(@A_rodgers92) reported
@JagexSupport So i didnt forget my login. I woke then next day with an empty bank. Honestly I think jagex has some.of the worst customer service iv ever had to deal with.
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Arlind
(@Iron_Cub) reported
@BlowpipeOSRS @OldSchoolRS glad to know its not just me lagging
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ninjamurai
(@chapinin) reported
@JagexSupport sorry to repost but can i get some help? Or DM to discusss my Premier Club membership problem.
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fidelcashflow
(@bornloser25) reported
@JagexSupport Does the team plan on fixing the logging issues with full worlds? Automatically logs me out after reaching position 1 in a queue for a busy world.
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Charlie
(@shala1337) reported
@JagexSupport Hi, its not a scam nor a security problem, they gained info about my acc and your recover system let them have access to it, i got my acc back but they still have that info and are still trying to recover my account. Changing my login email will solve the issue.
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Rose Devantier
(@devantier_rose) reported
@bigtreefn @JagexSupport I was recommended to @Speed_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Mark Knudsen
(@vegasmark69) reported
@__Richard_Jones @JagexSupport Honestly, I think I am just done with runescape after all the complications they put me through in the last 2 months. I'm sure my money will be appreciated back at W.O.W. and get better customer service.
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Charlie
(@shala1337) reported
@JagexSupport yes i am, but i am getting spammed recover request several times and theyll continue so aslong as i have the same login email.
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Raz
(@xRatmanzx) reported
@RuneScape I seem to have an issue where I receive monthly reset tokens from daily th and I even have a placeholder in the bank for them yet they seem to vanish or not show up in my bank when I get them from th. Anyone else have this issue?
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A Year In Oslo
(@AYearInOslo) reported
@JagexSupport I am having trouble recovering my old Runescape account (pre-email address registration). The recovery form tells me that my username doesn't exist, but if I attempt to use the same username for a new account, I am told that it is already in use. Please DM me to fix
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brad samples
(@DuckSauceDancer) reported
@JagexSupport @qneekstv So.. you have a toggle for a profanity filter and still issue mutes for people using unsavory words that aren't even profanity? That's a little ******* stupid isn't it?
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StarkThunder27
(@StarkThunder27) reported
@JagexSupport These are only for PC help I need help for mobile? There is clearly a problem with your servers for mobile as others have the same issue?
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Mr Daniel
(@MrDanielRS) reported
@JagexSupport I got an account back. After changing the pass, I can't login to website or game. Trying on the game I recieve message "Unexpected loginserver response. Please try using a different world". On the website I get "Your login or password was incorrect." Can you help?
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Rose Devantier
(@devantier_rose) reported
@bigtreefn @JagexSupport I was recommended to @Speed_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Mt Edens
(@mtedensEST) reported
@JagexSupport hijacked account recovery is broken - doesn't matter how perfect the appeal the appeal still saying not enough satisfied
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#LandBack #StopPipeline3 | 🇹🇹🇨🇦
(@thrashpossum) reported
@JagexSupport #runescape I just crashed on mobile (notice I crash a lot at the GE, it’s worst on largely populated worlds) Now I can’t get back in. I try to log in and it just gets stuck loading for 2 minutes then going back to the sign in screen
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Sea_wheezy28
(@SWheezy28) reported
@OldSchoolRS hey lads I'm having some trouble with setting up my AUTH the email I have enter cant receive emails to let me go anything which is stopping me doing varrock meds or setting up a auth to protect my account is there any chance you could help cheers <3