RuneScape down? Current status, problems and outages
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (73%)
- Game Crash (13%)
- Online Play (7%)
- Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 8 days ago |
|
San Francisco
|
Sign in | 17 days ago |
 Manchester
|
Sign in | 17 days ago |
|
Urbandale
|
Sign in | 22 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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PaperHandsZach (@zach_paper) reported@OldSchoolRS Hey, the recent update on mobile has made it so the s-pen on my Note 9 can no longer long tap or rotate the camera. Will there be a fix soon?
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Matt (@schnager) reported@JagexSupport @Jagex Oh you mean details like who my internet service provider was TWENTY YEARS AGO???????
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Magnums (@MagnumsOSRS) reportedSubmitted a ticket back in December and waiting on a resolution. Can we get some faster customer service, please? @JagexSupport im just waiting for Mod Bowtie to transfer my membership to my other account.
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Mathias Claes (@BonefaceMC) reported@JagexSupport I gave all the info needed and also the problem@is the login mailadress that receives the appeal updates doesnt exist. One mod replied that my appeal got accepted. But i did not get an update
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Crypto is not my thing (@CryptoFreniel) reported@Kormulus @OldSchoolRS Yeah because it has been broken so that the droprate decreases after 61 thieving instead of increasing. They polled this in january
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darker (@musa_mallamawa) reported@DadsPimp @JagexSupport If this hasn't gotten any response Id recommend contacting allenfixx on Instagram He helped me fix something quite similar a couple of weeks ago And he should be able to help you out
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Jarod⋆⟡ (@Jarod) reportedi cant even play old school runescape or else my display drivers crash.
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HighHowDoIPlay (@HighHowDoIPlay) reportedGenuinely wish @Runescape would not auto-enable Double XP upon login. I took like a week break so I had multiple login popups. Had to spam close them (so I have no idea what they were) just to pause my Double XP. Sure, it's only a minute or so.. But c'mon.
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Neal (@Neal_5) reported@JagexSupport Looked all over for a solution but I can’t find one. Created a RuneScape account with game center and later linked it with an email, however, this was 2 years ago and I have no clue what email I used. I still have access on the phone, but I need help w/ login email.
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Wonder (@Wonder_PvP) reported@JagexSupport @JagexGoblin @JagexSupport ? that does nothing thats an article that explains how to report in-game. You guys need to do something about the integrity issues in your game. Streamers getting favoritism and clans abusing that. Doxing going on. get a grip #osrs
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Parker (@Parker_00110) reported@Peterbiltn14 @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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JUST ME 🤗 (@meplusmedia) reported@RealJaredBean @JagexSupport I was so upset when my account was wrongly suspended until I was referred to superb_cr4ks on Instagram and he was able to resolve the issue Immediately
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Pyotr Dikiy (@Peterbiltn14) reported@JagexSupport You guys didn't send me helpful information to recover my account I need to talk to one of your mods about my issue I need help with an appeal and it gets denied everytime. Please help me someone in jagex I am at a tight spot
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Betsie (@BetsieBarnes) reported@Neal_5 @JagexSupport I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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Dev Hollow (@DevHollow) reported@JagexSupport I’ve been waiting on a reply to a ticket I sent about a billing issue. I’d rather not miss double XP because of this…
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Anzu 🇦🇹 (@akaliyoo) reported@Virbatum @gunschilli True, I think that is one of Runescape's main issues... having a LFG tool would certainly help with people running specific content more... It doesn't even need to be automated, just make it a partyfinder.
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BelleDelphne (@BelleDelphne) reported@SDYeet @OldSchoolRS Sounds like an Ironman problem 🙄
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Rocks Cards (@RocksCards91) reported@JagexSupport need help login onto my account, I reset the password and when I go to log in it still says invalid password
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pevin (@tolclng) reported@hblair00234 @JagexSupport Have you try reaching out to #joe_fuster2 on Instagram or message he helped fix mine because I also had the same issue earlier today
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Parker (@Parker_00110) reported@osrs_rune @JagexSupport @Jagex I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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Vinny Lockie ☃ (@VLockie) reportedI’m having an issue as of a day ago, i play on a iPad Pro with Keyboard and a Bluetooth mouse, for the longest time My mouse went off of the mobile settings, i log in yesterday and now my mouse acts as if its on the pc version and not the mobile @JagexSupport
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mas (@mmscsnsnl) reported@thespartjan @JagexSupport @RuneScape Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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aaty (King of the Moths) (@aatykon) reported@OldSchoolRS "ancestral takes too long to get compared to arma/bandos therefore we have to squeeze virtus into a weird unnecessary niche" Just allow it to be broken down into more component pieces, or require less components per virtus piece, this number can reflect the rarity of ancestral.
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B💋 (@MsBriie) reportedI wish I still had my login for RuneScape 😫😫😫
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Mike (@Mike66172032) reported@hblair00234 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN1 on Instagram who helped me recover back my account . I confidently recommend his service
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Shroudey (@iShroudey) reported@JagexSupport @AMDGaming Please fix the @RuneScape crashes with AMD.. I don't wanna have to revert back like 3 drivers just to play RS when other games I play need newer drivers.. :/
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Anthony Öhnström (@AnthonyOhnstrom) reported@JagexSupport You tell me to add more info if my recovery appeals get denied, but there's no more info to add. I created acc recently, and give a somewhat accurate account of when. I also went into detail about the problem I have regarding authentication. What more can I do?
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francis (@fntinu) reported@Cameron87378781 @JagexSupport Prefer you explore the service of EBEN_CYBER on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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chillin (@Mustang01719143) reported@SaniOSRS @OldSchoolRS The games gonna have a big problem sooner then later if people can’t agree on upgrading past old raid uniques.
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Parker (@Parker_00110) reported@Letskungfoo @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that