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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Matchmaking (9%)
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Online Play (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Gwyn
(@gwynchisholm) reported
@realRonaIdFart @RSb1ack @OldSchoolRS They drop some magical version of BH again that isn’t abused to all hell and bring a bunch of people to the PVP scene. Dope, new problem, you gotta now deal with a ton of pvp content because a larger player base in that scene will want more content.
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Daniel Farrell
(@dannlwebb) reported
@JagexSupport Hi, I have an issue involving the Slug Menace Quest, after dying with the pages for the quest I am unable to obtain them again from the npcs, deaths coffer or at a stretch, the wise old man and therefore unable to complete the quest. Please help! RSN: iDoWellKidd
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David Rowell
(@DavidRo55356517) reported
@JagexSupport can I get someone to contact me because I kept trying to get around it and now im getting the error 15 code.
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Bucare FC
(@BucareFC) reported
@cole_dylan9 @JagexSupport I had a similar issue with mine few days ago, it was for me through the help of @techshine0 you can contact them for help
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Regular Joe
(@Regular76501597) reported
@OldSchoolRS I'm not playing DMM for the same reason I don't pk in revenant caves. I can not solo pk when the singles+ pj timer is set to its current duration. Teams freeze/wallhug after baiting me for a cape swap then their buddy in max max tags me in SINGLES. Please consider fix
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Nobody
(@emmanuels36) reported
@TremmelJoshua @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about but @QTraey helped me get regain access to my account✅
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FLUFFY FADEY
(@fluffyfadeyy) reported
@NicholasDarr @JagexSupport I suggest you reach out to @QTraey ,they help with all hacked, banned, disabled,locked account related issues, she’ll help you ✅
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Anthony
(@zemmix_) reported
@fennexiis @ByteStix I'd love to get back into Runescape and OSRS, but I've hadmixed experience with Jagex over the years. I stopped playing one account for about a year, went back and it was banned. Was using a secure email and they stills aid it was botting. Never had that issue wtih any other MMO.
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tariq😻
(@mvo236) reported
@1013thegod @JagexSupport Dm @legit_toolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Annabel Jason
(@AnnabelJason3) reported
@NickMey45627464 @JagexAsh @JagexSupport I had same issue recently but support service did nothing about it, until i came across will_tech02 on Instagram he unlocked my account. You should contact him friend.
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Ghost Ghost
(@1013thegod) reported
@JagexSupport Problem is though since the account is locked I can’t change the password cause I don’t remember it so I can’t even login to the account settings
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FLUFFY FADEY
(@fluffyfadeyy) reported
@hoodisallgood @JagexSupport I suggest you reach out to @QTraey ,they help with all hacked, banned, disabled,locked account related issues, she’ll help you ✅
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𝖌𝖍𝖔𝖘𝖙 𝖔𝖓𝖑𝖎𝖓𝖊:// 👻🖋️
(@LoneWitchGhost) reported
@chubbyemu Your problem started at RuneScape
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Peter
(@PDTpeter) reported
@JagexHelpFrost @JagexSupport before November 2010 and I'm using the correct login name for it I'm certain
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Admit I Own
(@Admit_I_Own) reported
@JagexSupport @NickMey45627464 I insist on the urgent matter of this request, because as my account was hijacked yesterday, the hijacker may be able to reset my bank pin 2 days from now, and steal all of my friends items. And since I know you guys don't recover items back, this is a very important issue.
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SimoneLongden
(@Simone_Longden) reported
@JagexSupport is the fact I had a mobile subscription the reason I couldn’t purchase the 1 year premier club upgrade? Assuming this is the case, cancelling my mobile sub will fix the issue?
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Ghost Ghost
(@1013thegod) reported
@JagexSupport No it’s the correct account with 100% certainty this situation is a bit odd because I no longer have access to my email login so I had to use my other email when I recovered it and it sent me a pass reset to the new email but stated it was locked when I tried to change my pass
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David Rowell
(@DavidRo55356517) reported
@JagexSupport when I go through that link, it asks me to login, and which I can't due to the authentication.
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chad virgin doge user
(@ActualLeeMe) reported
@JagexSupport Hi! I just recovered my account after it was locked due to "unusual login activity". I did lose items/gp, but I know those can't be replaced. My question is how did they login without my authenticator (was still active when I recovered the account)? OSRS:AkiraT141
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Annabel Jason
(@AnnabelJason3) reported
@Juvan05575451 @JagexSupport I had same issue recently but support service did nothing about it, until i came across will_tech02 on Instagram he unlocked my account. You should contact him friend.
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Anita jasper
(@Anitajasper1) reported
@HabboCiay @JagexSupport My account also got hacked and support service aren’t doing anything about it, so I contacted mic_tech02 on Instagram he successfully retrieved my account today, he’s legit and reliable.
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Esther Anderson
(@GraceSc68760264) reported
@Travis59783084 @RuneScape My account also got deleted and support service aren’t doing anything about it, so I contacted mic_tech02 on Instagram he successfully retrieved my account today, he’s legit and reliable.
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Nick Meyers
(@NickMey45627464) reported
@JagexSupport Hi Ania, The submissions are being automatically denied. There isn't even a jmod looking at the "extra info" section. This is where the problem comes from. Someone needs to investigate. Please. I am risking 50b+ here. There is only 3 days before my pin expires.
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Λεωφίλος
(@Leophilius) reported
@OldSchoolRS - When are y'all gonna fix pest control because I'm sick and ******* tired of doing over 50 damage and having “lack of zeal”.
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Ibrahim Kamal
(@ibrahimkamal_52) reported
@pepperkenobi @JagexSupport What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to Unihackspyyyy on Instagram and within a short period of time I got my account issue resolved
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EuraMiller206
(@EuraMiller206) reported
@Korii_Music @JagexSupport What’s the use of their support when they’re not going to respond to any of your messages I had the same issue with my account I got referred to Unihackspyyyy on Instagram and within a short period of time I got my account issue resolved
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Ghost Ghost
(@1013thegod) reported
@JagexSupport It seems that way because I got a password reset to a completely different email than my login email that’s registered to the account so when I went to change it said it was locked?Which is why I’m confused if I successfully recovered it and got a reset than why would it be?
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Ghost Ghost
(@1013thegod) reported
@JagexSupport Yeah but the issue isn’t that I got a reset link from an email that isn’t registered to the account I had to submit multiple appeals to get a password reset and once I did it said it was locked which I’m confused because if I got a reset link to a new email why would it be locked
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Chloe
(@Chloe94710396) reported
@JagexSupport People have found a way to crash people at corrupted creatures by not using feathers, aggro all of them and make it so they stay at 1 hp and you cannot kill them no matter what. got crashed by a dude named Cozza B. Got upset and left, making it so they could crash.
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Esther Anderson
(@GraceSc68760264) reported
@HabboCiay @JagexSupport My account also got deleted and support service aren’t doing anything about it, so I contacted mic_tech02 on Instagram he successfully retrieved my account today, he’s legit and reliable.