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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Rafael
(@Kareelle) reported
@JagexSupport The problem is, I don't recall the email registered in that account, I tried several of my emails, It doesn't work. The account was first created used my Steam account, then I added an email, that I thought was one of those I tried. But it isn't. RIP my 12 month membership
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binauhan
(@EMbinauhan) reported
@ZixonOSRS @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Nicholas
(@Antimated) reported
@OldSchoolRS @OSRSBeatz @Hooti_osrs Will this be available on spotify or any other streaming service?
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BIANCA💝
(@LadyBiancak) reported
@F2PW_indow @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my hacked account his service is secure and legit he is the only legal person that can help you out except support system
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Aiwanseoba Osaruese
(@merryjenev) reported
@F2PW_indow @JagexSupport If you got any recommendations to @brenfixer you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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spaphy
(@spaphy1) reported
@OldSchoolRS You've just supported economy by employing local task rabbit to pickup your food on Pleb Eats. Your mouse is auto moving on your WFH laptop. You haven't answered slack or MS-Teams all day. You login to FSW at 4am to start picking bowstrings to swap 07 gold with entiteld streamer.
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JASON
(@JasoN52686) reported
@teeh___ @JagexSupport Hit up #clifftech1 on instagram he’ll sure be of help he resolved this same issue for a friend last week.
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DAN🫶
(@DANIELI72411668) reported
@CodyNierstedt @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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BIANCA💝
(@LadyBiancak) reported
@JentzMitchell @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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binauhan
(@EMbinauhan) reported
@FnChappy @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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Triforce | Tim
(@Triforce3k) reported
@JagexJack My biggest issue is that more seeds = significantly less herbs per seed. Runescape players are all about efficiency. I'd love more information about that. Like I agree that if you use 10 seeds instead of 1 and it takes the same amt of time then it should be less. Why not extend
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f
(@wartortlefanacc) reported
@BlowpipeOSRS @OldSchoolRS they are working hard to force all your accounts under one login so you can get recovered more efficiently
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MorningSpy
(@Sandy50wise) reported
@JagexSupport @its_alux I’m having the same problem. Crashes at the splash screen since update. (RuneScape, not OCRS)
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Piraja27
(@Piraja27th) reported
@its_alux @RuneScape I'm sure the people who were hired to handle community stuff like social media should be "fixing" the game. Should we tell their janitors too to go back to fix the game too?
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Jason Derulo
(@chino199716) reported
@E7316465084 @JagexSupport Mine too got same issue recently but @blay_Cybertech on twitter helped me out. Message him now
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Karils
(@SSBMKarils) reported
@JagexSupport Didn't fix the issue. I have since been able to get around it by doing it on my phone, but I still have no idea why it won't work on PC in any browser.
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Christine Dexter
(@chisdexter0) reported
@bubbleeers3 @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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matemz
(@JessieMatee) reported
@OldSchoolRS Its been over a week and i still cant play, can you please fix this oml
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addix_groups
(@AddixGroups_0) reported
@E7316465084 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BRENFIXER on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
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Oluleye Ibukun
(@this_is_ibk) reported
@CodyNierstedt @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to BRENFIXER on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
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JfishRS
(@MoonsObby) reported
@JagexSupport where in jagex terms of service does it talk about wrongful actions done by jagex? My accounts registration email was changed/removed without my permission. I only agreed consent to lock my account. Not unlink Its linked email when I submitted for unban appeal.
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Fantastic4
(@PaulJos70764878) reported
@XrpBebe @JagexSupport @mal2sster You got banned ? Just send a message to #CYBERNETIC01 on Instagram. he’s a pro in unbanning service. I recommend them
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JASON
(@JasoN52686) reported
@hellafiedjoe @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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WALKER
(@Abiolasam_1) reported
@CodyNierstedt @JagexSupport If you got any recommendations to @brenfixer you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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Ria Leohart
(@Alina_Frostpaw) reported
@JagexSupport Ok, this is ridiculous. I put a support ticket in 3 days ago, got no reply, over trying to fix a billing mistake sent to a wrong very old account. I try to log in, my account has been hacked and I have no access to it anymore. I have to dispute the charge now.
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Mod Ash
(@JagexAsh) reported
@MattTay67598592 No, I'm afraid this isn't a Support channel and I'd not be able to do that instead of them. The Support team's JagexSupport on this platform if you'd like to let them know you're having trouble.
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JASON
(@JasoN52686) reported
@WolfgangHaw @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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Kevin
(@onandjo) reported
@ManaPotTV @JagexSupport The customer support team is not working at all same here my account was also banned but I was told about this dude on Instagram #code_tools01 he got my account unbanned in less than 30 minute time
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BIANCA💝
(@LadyBiancak) reported
@WolfgangHaw @JagexSupport Why don't you seek #clifftech1 on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under jagexsupport, good at this and trustworthy
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HulkPlaysWoW
(@HulkPlaysWow) reported
@Jagexsupport So I disconnected my gmail from my account, but I assumed I would be able to just use the email to still login to the account. As that would still technically be my username? Now I can't log in, how do I access my account when I can't recover the password/email?