RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (83%)
• Online Play (17%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	2 months ago
Drammen	Sign in	2 months ago
Avondale	Sign in	2 months ago
Sussex	Online Play	2 months ago
Cuijk	Sign in	2 months ago
New York City	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan Ranson (@jordanranson) reported 2 minutes ago

  @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

• 
  Nir Barsheshet (@nbarsheshet) reported 4 minutes ago

  @IronCore18G @OldSchoolRS Forgive me for enjoying a chill 400-450 toa and not pushing towards 500 after I already got fang kit. I’m probably a moron. About the 7% - if 1% of the raiders get 7% of the uniques it is a problem and if you don’t see it you’re the moron.

• 
  Dainius (@Bernelis88) reported 5 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  casi (@eepycasi) reported 5 minutes ago

  @OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.

• 
  VVBald (@VVBald) reported 9 minutes ago

  @OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?

• 
  dash (@dashgoat67) reported 10 minutes ago

  @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.

• 
  fenix (@fenix_X0) reported 15 minutes ago

  @OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before

• 
  Dave (@NoFlexFults) reported 17 minutes ago

  @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

• 
  mefforts (@MixedEfforts) reported 18 minutes ago

  @OldSchoolRS invest in trouble brewing stock

• 
  Desper (@Desper_RS) reported 21 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  Lionedas (@LionedasTV) reported 22 minutes ago

  @osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on

• 
  Dvnt (@ScumDvnt) reported 23 minutes ago

  @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

• 
  Harlequin of Nesessity (@IrreveriQuin) reported 29 minutes ago

  @JagexSupport @OldSchoolRS whats the recommended fix for the DC error "too many logins from your address?" should I stop buying bonds and playing multiple accounts? i did, but now i lose an entire round of wintertodt playing with my bf. we live together, can we not play together?

• 
  Hearte (@xHearte_) reported 30 minutes ago

  @OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)

• 
  David (@David77562670) reported 30 minutes ago

  @viaxtina @OldSchoolRS If they nerf oathplate - it should be removed from the game, because it's literally just Bandos at that point. Torva is only as expensive as it is, because its absurdly rare from a boss nobody wants to do other than bots / gold farmers. Address the real issue - Nex.

• 
  RooK (@RooK_OSRS) reported 34 minutes ago

  @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

• 
  Alicia Cameron (@ACameron589) reported 36 minutes ago

  @JagexSupport can’t login - won’t let me connect to game centre

• 
  HalfCycle (@HalfCycle_) reported 36 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  Will (@Forget_Sleep) reported 39 minutes ago

  @reysokas @youtooz @OldSchoolRS Mine came broken today

• 
  David @ Japan! (@1davidj) reported 41 minutes ago

  @Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much

• 
  Mudkip (@Cylis_x) reported 43 minutes ago

  @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well

• 
  Luke (@HyruleLuke) reported 44 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

• 
  bleep (@bleep08759914) reported 44 minutes ago

  @OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.

• 
  Luna🐾🐶 (@LunaEtAstrum) reported 45 minutes ago

  @OldSchoolRS will this fix the latency on the pride event launch this year

• 
  chris (@dondon7171717) reported 46 minutes ago

  @abdulla77783475 @OldSchoolRS a bug is an issue with the game that wasn't intended, being able to ruby bolt it was never intended. the contract is essentially telling you this one is to test your ability with melee, red x also a bug that should've been fixed ages ago but 500 baba without it is just a rng wipe

• 
  Brandton Graffin (@BrandtonGraffi2) reported 48 minutes ago

  @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

• 
  Embrees (@EmbreesBurner) reported 50 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Andy Barlow (@andy_barlow93) reported 50 minutes ago

  @OldSchoolRS Just Fix my RNG you frauds

• 
  notimportant (@DutchConserv) reported 59 minutes ago

  @OldSchoolRS I play on the Jagex Launcher runelite or the official client and it keeps saying play via the Jagex Launcher to log in again, too many login attempts

• 
  LetsDebateOnX (@LetsDebateOnX) reported 60 minutes ago

  @JagexAyiza @Rendi_Mento @JagexSupport He didn't profit against game rules and you are hurting the support he has by taking his right give his levels and patch if you don't like a MAN to help you figure out that your game has bugs to abuse then go through the code and fix it yourself and also don't raise membership