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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Secret nub
(@Secret_nub) reported
@JagexSupport @JagexSween @JagexKieren And we're back at the same point. Changed all my information, and again "too many login attempts". I'm not logging in with many attempts, in fact, only once or twice. Please look into this decently for once.
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Daniel
(@adviised) reported
@JagexSupport I need help accessing my authenticator. I got a new phone and do not have access to the old one. I have my username login/password but I can't get access to it. Username Can Resist
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Crs231@gmail.com
(@Gaiun1) reported
@JagexSupport Message says account is locked due to the previous ban that was fixed, tried to recover but keeps recovering an older account I haven't used in yonks, how do I fix this? IS there any person to converse verbally with?
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Basic Boy Things
(@BasicBoyThings1) reported
@JagexSupport I got Error Code 15. I can send the information in a DM.
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alex
(@alex24098072) reported
@JonathanVanCam2 @JagexSupport You are like the 10000 person to get this it’s been 3 months for me don’t get your hopes up on them fixing the problem there Usless sacks of **** that work there only care for content creators no one else
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Jay
(@Jay37735864) reported
@OldSchoolRS Fix the S pen on mobile please
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WillTheThrill
(@WillTheThrillTV) reported
@JagexSupport Im not trying to change my login information, the account was created in 2005 so I cannot login with an email. Im trying to change the email attached to the account so i can add extra layers of security ( authentication ).
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kev
(@VossMollyWater) reported
I’ve been getting spam logged on my account for the last week (I can only login on mobile and not pc) and chance I could get some help? @JagexSupport @JagexAsh
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Hamza Kh
(@Hamzaboy97) reported
@JagexSupport The problem started when I changed my password, after logging into my account he told me my account is blocked but I haven't received email for 2 weeks, I can't unblock it
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Allan
(@HyundaiKing69) reported
@TrashyOscar @Phyxiuz @OldSchoolRS I think it should be a whole team effort at this point though given the scale of the problem
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Shom RS
(@rs_shom) reported
what's happeing to world 324? it's so laggy can you guys fix it... ? or is it the end of PvP in OSRS ..... @OldSchoolRS @JagexAsh (ash i dont blame you , just tag you cause your the only one who reply) :P
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Erik Trulsson Wallin
(@twzta96) reported
@AOAATube @skill_specs @OldSchoolRS Ubfortunatley there is no real fix. Except Being able to swap username and then hide it on stream forever... Which sucks but this one isnt really on jagex. It's them trying to avoid hackers and stream snipers abusing the system cus they have nothing better to do.
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HK
(@hk22__) reported
@matthewmercer Original RuneScape login screen music or pretty luch any Minecraft music.
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Tom
(@AOAATube) reported
and now my boy @skill_specs is being hit with the login spam **** live on stream, is this ever going to get fixed @OldSchoolRS ?
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Secret nub
(@Secret_nub) reported
@JagexSupport This is what I got told a few months ago. When I was able to log in again, my pin had been removed, and bank had been emptied. I had run through all the proposed options given to me through twitter and forums. Now, it's happening again. Doubt it is the issue.
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Fae D
(@FaeD66820491) reported
@JagexSupport Hello, I've just recovered my account I made in 2006 to see that it was hijacked & permabanned in 2018. I haven't played this account since 2009. I have submitted an appeal but have had no response. Please can you help me with this issue.
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Hamza Kh
(@Hamzaboy97) reported
@extrafunsc @JagexSupport we got the same problem... see my post
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Jonathan Van Campfort
(@JonathanVanCam2) reported
@SkoobaDaDiver @JagexSupport Nope i login on mobile and check everything its fine for now. But i still cannot login on laptop or computer
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Quanarin_RCC
(@debdeb519) reported
@RuneScape i have lost the account i had worked on for more than 10 years because my authenticator wiped my rs information. my phone reset itself. Got denied for a chance to recover twice. "I dont have acces to authenticator" takes you to a pin locked place. Fix your ****.
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Joel Winter
(@JoelWinter1) reported
from
Polesworth, England
@OldSchoolRS @OldSchoolRS I’ve just earns myself a Skotos then teleported out of the cave....and it’s disappeared!! 😫 Why’s that happened? &more importantly can you fix it?
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Hamza Kh
(@Hamzaboy97) reported
@JagexSupport sorry l if I have messages everywhere I never use Twitter it's for this special problem Hamzaboy97
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Paaaapa Spacey
(@thel0rd0fspace) reported
@JagexAsh @OldSchoolRS I received an email that an old account of mine was unbanned, and I'd like to move its username to my current account, but I'm having issues accessing the old account. Know who on the Jmod team I should talk to?
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Multi
(@Phylonome) reported
@OldSchoolRS This was a terrible update.. this effects so much more than what the problem was in the first place.. You are killing multi pking... D spear wasn't the problem.. it was zammy hasta..
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Hamza Kh
(@Hamzaboy97) reported
@JagexSupport I did all the steps to do, it's a problem on your part before I received the password reset without problem, now I do not receive anything, please it's been 2 weeks. Hamzaboy97 Ps : I am IT technician
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Phyxiuz
(@Phyxiuz) reported
@OldSchoolRS can you take a break from this and focus on the insane amount of account security issues going around? Pretty please?
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kevin frayler
(@kevin_frayler) reported
@JagexSupport ive tried to log on my phone, ive sumitted recovery requests , tlked to a lot of people. i can list everything traded, bought/sold at the ge and with other players. i have every name ive changed on the account. but its not working
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Dan | 3 Hit U
(@Dan3HitU) reported
@AOAATube @skill_specs @OldSchoolRS They can't fix it. That's one of the main reasons Zezima doesn't play anymore man.
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Garion Hart
(@oper212) reported
@JagexSupport I'm trying to submit an unpaid balance ticket. " Error: Sorry, a problem occurred while submitting your request, please try again later." is all I get every time I try to submit it
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Sivas
(@Sivas_RS) reported
@JagexSupport Hey, Seal. My device is safe, but your game is not. I'm using a login from 2006, and not an e-mail, so I want to use an e-mail log-on on this account. Cba play ur game if I don't get help here. I have to change it the login to an email, so my account is 100% safe.
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NotSoco
(@NotSoco) reported
@Pescao6 @OldSchoolRS @JagexAyiza So you're saying pvm killed the game, not pvp. EoC killed pvp, not pvm items. You've taken all the problems associated with constant power creep from PVM and blamed it on pvp. Just stop lmfao.