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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Bitmatic
(@Bitmatic1) reported
@JagexSupport #RuneScape Been about 3 and a half week , i lost items and the email said it would take 5 days for the investigation to complete , i know i tweeted a week ago with the same issue and now i am tweeting again.. Can i have my items back pls?
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marvinalejo
(@marvinalejo147) reported
@GetRichQuick777 @JagexSupport Don't trust anyone here,I also got banned last week I got scammed 2 times until a friend of mine told me about #mega_techs on Instagram. he's highly recommended, he can fix it.
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Alexandre 🇨🇦
(@AlexandreRheau2) reported
@JagexSupport Jagex lost my account via the « account recovery ». THEY ALLOW HIJACKERS IN MY ACCOUNT and now refuse to fix my account. They are 100% liable. What should be the next course of action in your opinion?
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Dilan Arce
(@Lostsoul__0) reported
@McSwirls7 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue
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Mod Ash
(@JagexAsh) reported
@ExpOsrsNEW I'm sorry to hear you're having a rough weekend including phone trouble. Nevertheless, for account help, you'll need the Support team instead; they're JagexSupport on this platform.
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bent
(@bentsmore) reported
@JagexSupport @_Kyle404 @Jagex Ya...hire customer service i was a paying customer for literally almost a decade...don't log on for years go to log on ... perma banned for no reason and no one to contact.
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Zhen Hao
(@ZH_LALA) reported
@JagexSupport my account got hacked and got banned after not login in for a few months. i am able to recover my account but the hacker appealed once and i am not able to appeal again. Please help. i can provide any info needed to get my account back. RSN: Merone
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zzz
(@azooa5001q0) reported
@Markjr375 @JagexSupport @adahcrackstech Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Pcis8000
(@Pcis8000) reported
@JagexSupport FYI still broken, this makes it literally impossible to earn Comp capes
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Beng Choosri
(@BengChoosri) reported
@JagexSupport Have done it, but i never received email from u guyz. Thats the issue
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Jeffrey
(@je_frey_44) reported
@DropLmfao @JagexAsh @JagexSupport I advice you explore the services of kelvtoolz on instagram regarding your issue because you won’t get any response from customer service
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marvinalejo
(@marvinalejo147) reported
@ajtw2011 @Jagex @JagexSupport Don't trust anyone here,I also got banned last week I got scammed 2 times until a friend of mine told me about #mega_techs on Instagram. he's highly recommended, he can fix it.
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Jeffrey
(@je_frey_44) reported
@senken12 @JagexSupport My account got suspended few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Jayson Tiler
(@jaysontiler) reported
@DropLmfao @JagexAsh @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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George From George Town
(@GeorgeFromGeor2) reported
@JagexSupport for OSRS, my stamina pot disappears from my bank if it has 1 dose. is this a known problem?
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Courtney Henson
(@Quicotix) reported
@JagexSupport My login via steam has been locked and I attempted account recovery but it was refused. What should I do now?
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zzz
(@azooa5001q0) reported
@TheNotAHamster @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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DesertedYogurt
(@YogurtDeserted) reported
@JagexSupport I need to speak to someone on fixing an issue. My account was perm banned due to "Real world trading" I play this game every few months when I get the itch to play, and I read the rules and I haven't done any of these. all I do is farm xp. can someone help me?
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Graham
(@senken12) reported
@JagexSupport What would cause an account to get locked under suspicion of it being stolen? My friend's account got locked and has been waiting hours for an e-mail from your services to fix the issue. (account name: Nerd Stark)
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Robby
(@robbydarnell) reported
@JagexSupport I’m having issues with my RuneScape account. I was banned for microing major. I feel that I wasn’t doing that nor do I even know what it is. I looked it up and I know for a fact I wouldn’t do that and I feel I was banned for something I didn’t do.I reported a ticket
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Tommy
(@mctommyz) reported
@DropLmfao @JagexAsh @JagexSupport I had similar issues but had it rectified by #kelvtoolz on instagram, you can try him, his the only viable option you got
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bek
(@sbk786551) reported
@snecstasy @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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zzz
(@azooa5001q0) reported
@BirkmaierDamase @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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marvinalejo
(@marvinalejo147) reported
@401General @JagexSupport Don't trust anyone here,I also got banned last week I got scammed 2 times until a friend of mine told me about #mega_techs on Instagram. he's highly recommended, he can fix it.
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Dilan Arce
(@Lostsoul__0) reported
@JoshMidgley10 @JagexSupport My account got locked few days ago as well and every step I made to get it back did not work. I got in touch with #clifftech1 on instagram which he helped to resolve my account issue. You should probably check him out
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Cheese
(@Evil_Cheeseus) reported
@JagexSupport @Jagex_Matk @JagexAsh IVE SENT MULTIPLE LOST ITEM AND BUG REPORTS!!! Whomever is looking over the reports is not even reading what it says. They see OSRS lost item report and send the generic we cant help you due to game limitations. When in reality its a bug/glitch that needs looked into.
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jacob Brown
(@darkpickels1) reported
@OldSchoolRS hey im sorry to bother u but my 2 accounts, y Fl3tch and Sticky42 which were both bonded during the most recent outage didnt get their 2 days members and i was wondering if i can still get that
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marvinalejo
(@marvinalejo147) reported
@IgorGom38085083 @JagexSupport Don't trust anyone here,I also got banned last week I got scammed 2 times until a friend of mine told me about #mega_techs on Instagram. he's highly recommended, he can fix it.
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Bitmatic
(@Bitmatic1) reported
@JagexSupport #RuneScape Been about 3 and a half week , i lost items and the email said it would take 5 days for the investigation to complete , i know i tweeted a week ago with the same issue and now i am tweeting again.. Can i have my items back pls? no reply ticket #4085940
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Anon Ymus
(@Anonymusuru) reported
@JagexSupport hey it's been a week and no reply, I paid 1mo membership on the 6th but got two weeks only (last 20 hours left...), some kind of bug that happened after outage..