RuneScape

Is RuneScape down?

No problems detected

If you are having issues, please submit a report below.

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/11/2026 08:10

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (24%)

    Online Play (24%)

  3. Matchmaking (6%)

    Matchmaking (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • beccabed95 Rebecca Downer (@beccabed95) reported

    @Runesca47428106 @OldSchoolRS I seem to have the same problem. I can log in on other devices though.

  • __Tjsmith TJ & Murphy (@__Tjsmith) reported

    @Seaniii @OldSchoolRS Technical issues

  • elf_paladin John Thames (@elf_paladin) reported

    @RuneScape login with apple still doesn't work

  • San4311 Sander (@San4311) reported

    @AmbrewGames @RuneScape That's what they're fixing, hence some ppl can't login.

  • misterjonesyTV Aidan Jones (@misterjonesyTV) reported

    @blake_brisson @RuneScape They said they were going to fix it within the next 2 weeks. I was told this by a friend so I don’t have any reference to provide.

  • BrandinoCenters Illidabbin™️ (@BrandinoCenters) reported

    @RuneScape if the servers are back up, why am i getting an error loading my profile and telling me to contact customer suppor?

  • kaozbender_ Sam (@kaozbender_) reported

    @RuneScape oof, contacting customer support doesn't seem like a pleasant experience. Good luck to anyone with this error lmao.

  • cruzzzincoyote Christian Cruz (@cruzzzincoyote) reported

    @JagexSupport second time tweeting you. How do I contact customer support? I have an issue regarding my premier membership and the support on runescape website is not helping at all.

  • 32369smurf Mkrummick (@32369smurf) reported

    @RuneScape Hello I am still having problems logging in after your latest update about the servers being online and to contact if we still have problems.

  • rickjorgensen rickjorgensen (@rickjorgensen) reported

    @JagexSupport I get a message to “contact customer support” after the login server crashes. Can anyone tell me how the hell I can do that? There is ZERO way to send you guys a message!

  • FunArouGames FunArou (@FunArouGames) reported

    @RuneScape I can login to my account but my whole account is reseted, are you going to do something about that or I have to redo all ?

  • Bjoerun_ Dirtyson (@Bjoerun_) reported

    @RS_DocJoe @HazletonKen @RuneScape as a 16 year veteran you should be fully aware of how they changed coöperation with their community. and no i wont get over myself. sure if this was a one time thing & not an issue that has been dragging for Multiple months.

  • DifEqRS Dif Eq (@DifEqRS) reported

    Friends cannot login to #RuneScape getting an "Error loading your profile" message @JagexSupport

  • Ulnerr Ulner 🐟 | ENVtuber {Pre-Debut} (@Ulnerr) reported

    @RuneScape I'm stuck in the "can't log in" crowd! Only getting a "Error loading your profile" message on attempting.

  • gary_hunniford Gary hunniford (@gary_hunniford) reported

    @OldSchoolRS game still having login issues through mobile appp...

  • defiance_RTM 🔴Live ttv/defiance_rtm | (@defiance_RTM) reported

    @RuneScape my account seems to have been deleted is this the login error people are facing i hope not as ive got 4k hours on that account please can someone respond to this

  • Drebbsz Drebs (@Drebbsz) reported

    @JagexSupport Is giving error when accessing my account, '' error loading your profile "When are you going to fix these errors?

  • dragophonix Dragophonix (@dragophonix) reported

    @SJacobFields @RuneScape I had that problem but with Spanish 3 years ago.

  • AmiiGracee r/ amiigracee (@AmiiGracee) reported

    @RuneScape Please fix Google log in this is painful now

  • stevejibailey1 Steve Bailey (@stevejibailey1) reported

    @ESPNKemp @RuneScape Same issue here just now

  • SammyTheBassist BAMBOO (@SammyTheBassist) reported

    @RuneScape Still getting 'error loading your profile, contact customer support.' Assumed you're still working on this?

  • zackaustin779 Zachary Austin (@zackaustin779) reported

    @RuneScape Are the players who are unable to login recieving the message saying that their account cannot be retrieved? I'd just like to make sure I don't have to contact customer support if that is the message that we're supposed to be getting, not a problem with my account.

  • SaffyBaffy Saffron Fletcher (@SaffyBaffy) reported

    @JagexSupport on last message says to get in touch if still can not log in, but getting hold of u threw runscape is very hard, so just to say i still get error loading profile

  • LaidzesCentrs HellSingLV (@LaidzesCentrs) reported

    @RuneScape still not working for me

  • Joreftw Jore (@Joreftw) reported

    @RuneScape still having issues getting back in :( wanted to get my slayer task before bedtime, but guess i'll do it tomorrow instead lol

  • kaozbender_ Sam (@kaozbender_) reported

    @Rollath @RuneScape 2 days seems like a big win. I've never heard any positive experiences with customer support from people with legitimate problems.

  • Samgcom5872 Samuel gagne (@Samgcom5872) reported

    @RuneScape ''Error loading your profile, please contact customer support.'' Is it a new issue or the same but with a different error message? Thank you.

  • TheYuhv TheYuhvFiles (@TheYuhv) reported

    @RuneScape My account isn't showing up on runemetrics and I cant log in with google I keep getting an error

  • Breach01 Breach (@Breach01) reported

    @JagexSupport This is bs. Your link to "Contact Us" is just a walk around circling back to articles. It's not giving me and email or any way to directly contact support. The in game login error is telling me to contact support, but I can't even get an email address for you guys.

  • natgol12 NAthaniel Golyan (@natgol12) reported

    @RuneScape I think my account got deleted? It says error loading profile. I tried transferring to steam before I knew servers were down :/