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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Gabriel
(@Rickenbackr4001) reported
@RuneScape ive been trying to get my account back, but its not working. Please help ive had this account for like 15 years; and have alot of information on it
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calce
(@CalceMain) reported
@Macbean93 @JagexSupport They hardly respond to complaints like these because they have less staffs due to the network issues so save your self the stress and contact @CalceCode he can help you with your account.
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Ｂｅｃｋａ 🇨🇦
(@Becka_Plays) reported
@OldSchoolRS can someone fix your Facebook posts to allow photo comments? You're posting the same status there but users are unable to comment with photos on those and not explaining on how people enter this contest if it needs to be done in another way. Lots of people are missing out.
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Anne Luciana Alexander
(@Lucymolayoli) reported
@lukeosb03339280 @JagexSupport Send a message to Service_support01 on Instagram he is legit and honest, he help me fix my account when it was hacked
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COLORADO RIVER WHALE
(@ColoradoWhale) reported
@JagexSupport tried to log into osrs from mobile for the first time in awhile and was greeted with ban. Logged In to see the ban happened the 10th which is today I'm on mobile so I'm assuming it is an issue with what's going on. User is area51cheek thanks so much
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Comfortable Fetus(first arc era)
(@ComfortablFetus) reported
@JagexSupport idek what to write in a bug ticket for this one, but it's a neat glitch that didn't impact anything else All i did was log in after an AFK timeout in lumby castle bank
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Tyler Gallant
(@TylerGa03908027) reported
@JagexSupport Ok, I will submit a bug report, I'm not getting my login info wrong so I know it's a mobile bug. If I'm logged onto PC it's my account and won't let me log onto mobile but if I logout on PC and try mobile it starts my account as a new account. Lol..
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Chris smart
(@chrissmart219) reported
@JagexSupport I have the email of the account it was brought on and my Google receipt and my normal runescape account login
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Mike Gabriel
(@Rickenbackr4001) reported
@JagexSupport My problem is someone has changed the email, and also possibly the username cause it keeps not showing my user name in the appeal denial. And alot of the stuff is just not possible to know, like the exact month and year I created the account. I got the right info, I just need hlp
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William Goodall🎄
(@spensenik14) reported
@BruntonDarryl @OldSchoolRS I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Jay Mayne
(@RSUnknown1992) reported
@JagexSupport I got mistakenly banned for real world trading when swapping gold back and fourth. If somebody could look through the logs, you can clearly see the gold never left my account. How do I get a hold of somebody who could help me sort this issue?
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Darkness2
(@xXGHOST_809Xx) reported
@JagexSupport hi, I need help my account was locked for security reasons. I was scammed by someone and I have a problem unlocking my account. The email that is associated with the account I no longer have access to that one since when I created it I was 10 years old.
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Brandon
(@Brandon20989253) reported
@JarinVaggelas @OldSchoolRS I was having the same problem until I massaged on @DARKSECURE_CODING He helped me out I had to recommend him
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Eduardo pena
(@godsgift_john) reported
@lukeosb03339280 @JagexSupport Why not try "KRYSTAL_TOOLS" on Instagram,,he can get your account fixed because I had thesame issue but luckily he got my account back
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Eduardo pena
(@godsgift_john) reported
@AndreasOskarss4 @OldSchoolRS Why not try "KRYSTAL_TOOLS" on Instagram,,he can get your account fixed because I had thesame issue but luckily he got my account back
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Lady Vad
(@vad241) reported
Looks like 2022 is going to be another year where I escape from irl problems to runescape. Stupid covid.
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DORITOSHREDDER
(@doritoshredder) reported
@JagexSupport The password resets being denied isn't my issue, its my account recovery being denied even though i enter the right details all of the time reason i want to talk to a jmod is because i have evidence for these details and knowledge of what i did with the account before got locked
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Ian
(@Iceshadow0) reported
@JagexSupport One of your colleagues said they dont replace things due to confusion but the confusion was caused by your company secretly changing the mechanics of the title and thats your responsibility to fix
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Brad the Chad 🎅🏻
(@BradtheChad96) reported
@JagexSupport Just realised my account hasn’t been hacked as my password went through and went to the two auth login; anyway to disable this if I haven’t got access to my linked email until 7th Jan? Can provide email, password, bank pin as proof it’s mine.
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Anne Luciana Alexander
(@Lucymolayoli) reported
@losbo17 @JagexSupport Send a message to Service_support01 on Instagram he is legit and honest, he help me fix my account when it was hacked
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Joshua
(@Spinner189) reported
@Hulkeen_ @TMWTV_ @OldSchoolRS Then you haven’t been paying attention. I am presenting a solution to both problems. One that would open up this content to more players while simultaneously reinvigorating the wild. You have no counter argument to this. All you have is saying “No you’re entitled!” to a strawman.
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Berker Ceylan
(@berker_ceylan) reported
@JagexSupport #runescape hi, I use sign with Google and lost my original mail used for my account and when I try to reset, my account was locked. I gave information I can remember but I my password/email reset request was denied. I am billed for next month and I cannot login.
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Mike Gabriel
(@Rickenbackr4001) reported
@JagexSupport ive been trying to get my account back, but its not working. Please help ive had this account for like 15 years; and have alot of information on it. Please help , this sucks :c
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yammy
(@yamman726) reported
@JagexSupport @BEAST1995GAMING fix your game is a better option
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Peter
(@Peter47426) reported
@bubbysarver @JagexSupport So sorry about that…I know how you feel…this support service don’t really care to help out… Just contact ghost_hackathon on Instagram he will help you out.. You can also reach him on Discord—ghost_hackathon#8777
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madelyn
(@madelyn417) reported
@lukeosb03339280 @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about but @recoveringteam5 on Twitter helped me get regain access to my account.
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Timelous
(@TimelousRS) reported
@Antlurss I had a RuneScape boyfriend when I like 15, he had my login details and would leave me notes, the last note was the lyrics to “every time we touch” and I left it there for years
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加藤さとし
(@tanbonokusa) reported
@swinscoe_shane @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about but @mahajersey2 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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Lana James
(@Lana_James_) reported
@JagexSupport I was just hacked via runelite dot com. You guys seriously need to fix your policy regarding stolen items. You can see the trade logs, why not follow them and take action against the people causing serious harm to your already dying community.
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Darkness2
(@xXGHOST_809Xx) reported
I think I created this runescape account in a cyber cafe or at my house. If I made it in the cybercafe, I don't know what ISP it was, but I do remember which were my two possible ISPs from my house since I had changed my house and my service.