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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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brandon
(@branthor101) reported
@JagexSupport Hello, mod Ash sent me here! i appealed a old account of mine to be unbanned, and i got a email saying that it had been unbanned from support, but i still cannot login and it still states it is banned, what do i do?
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luckysister2
(@luckysister2) reported
@JagexSupport @RuneScape SLISKE'S ENDGAME IS BUGGED. If you beat Azzandra's Quest before Sliske's you CAN'T SPEAK TO SARADOMIN at the beginning. FIX THIS.
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Matt Man
(@TribalSage) reported
@JagexSupport Hello. I'm having some weird issue with my account that isn't covered in any topic in the support section. Can you please message me. Thanks.
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fuckunickfoles
(@fuckunickfoles) reported
@XboxSupport So 2 hours later and no status update? You guys are flat out embarrassing. What do you guys do there? Jack off and watch each other play RuneScape? Somebody whiffy the money shot and smack a load on the main server? Come tf on! Stop jerking each other off and fix the problem
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Thym1ng
(@Thym1ng) reported
@Torvesta This isn't a problem that is specific to OSRS. I remember a lot of pre-EOC RuneScape youtubers that transitioned to Minecraft whenever it began to blow up and never returned. I think that it's just an unfortunate reality that RuneScape's scale leads to burnout inevitably.
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Robbieschar
(@Robbieschar) reported
@JagexSupport @Jagex is there any customer service manager or supervisor that can get me in contact with a person
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Robbieschar
(@Robbieschar) reported
@JagexSupport Tried that got nowhere is there a direct customer service number I can call
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Slyish_Ninj447
(@Ninj447) reported
@JagexSupport My login username/email is correct.Tried both to login just to make sure of any issues. When I logged into the steam version of old school runescape it changed my display name to my steam name and asked me if I'd like to re subscribe to get the membership back that I once had.
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Carl 🪑
(@phOHBEa) reported
@JagexSupport I found a game text error in the warriors guild on Runescape (rs3)
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Klein Moran
(@moran_klein) reported
@JagexSupport do you ever plan on responding to me regarding my account issues? And the fact you was still accepting membership payment for an account you banned whilst I took a break from the game?
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Torvesta
(@Torvesta) reported
@Try_Hard_Casual Not a problem whatsoever. It's nice to see streamers being able to stream other games and have their communities back them. But a couple years ago hardly anyone streamed anything but Runescape, interesting to see why
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OS Swift
(@OsrsSwift) reported
@JagexSupport @JagexSupport I did that, got an email back saying an account with my login name was found but no active rsn, they linked me a password reset link which I filled and it got denied within 5 minutes again, where do I go from here?
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Robin van Zanten
(@itsrobinn97) reported
@JagexSupport For the second time this year my account has been banned for macroing. the first ban was a 2 day temp ban which i appealed and got rejnow only 2-3 week later i'm banned again? this so-called bot busting system is not working properly, i can't even see the evidence
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Maurigion
(@Maurigion) reported
@JagexSupport Dear JagexSupport: Since this morning, RS instantly closes itself after starting. I tried reinstalling, even on different machines and it still crashes. Please take this issue seriously, there are others who complained about this. Thanks!
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ShamSavior
(@ShamSavior) reported
@LeviL616 @Frosty_mage @OldSchoolRS Again, judging from these comments, you've never worked in game dev lol. There's a lot more that goes on outside of "Hey guys, drop what you're doing, this content creator says we need to fix ____". And they've made reference to a lot of the issues you've outlined recently.
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A Happy Panda
(@AHappyPandaa) reported
@JagexAsh @Steam @OldSchoolRS Spooked to use the steam client after seeing people getting VAC bans, is this a known issue or bug?
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Austin Bristyan
(@austinbristyan) reported
@JagexSupport My account was banned while it was in use from another person who hacked my account. I’m having trouble appealing this ban on your website. Is there someone I can speak to?
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Leave Eye
(@LeviL616) reported
@ShamSavior @Frosty_mage @OldSchoolRS I am not a game dev, never been involved with anything similar and more have I claimed to be. So to have a problem or disagreement with how things are handled or presented in a game in which things are POLLED, I can't voice my opinion because I'm not a qualified dev?
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LunchboxLogic
(@LunchboxLogicYT) reported
@JagexHelpElf @JagexSupport Yeah, I realised that was the problem, I managed create a fresh email address for it as it didn't have one set, got in and unlinked it! cheers :)
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CI
(@CI65623365) reported
@JagexSupport my account got denied for a second time after getting it fixed. May I please get a link to fix the problem.
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SwervO_IL (0-68 Shining Fates)
(@FlippinNShippin) reported
@Franklinftw @JagexSupport Help! Because of this my account has 4 def now, wtf?! It must be a glitch???
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Lewis
(@AF_Lewis1) reported
@JagexSupport do you ever plan on dealing with the “too many login attempts” problem players experience e.g a second screen allowing users to prove ownership of the account (memorable code/word/bond transaction ID etc) - Steam isn’t compatible for all devices so isn’t a solution.
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Gov
(@Gov__na) reported
@rsnRRobert @JagexAyiza @OldSchoolRS I can imagine a pker during an interview: “yo ****** idiot hire me I’ll fix ur game for you. Btw do I get ip access?”
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ROMBU
(@ROMBU7) reported
@AlbrechtPride @Ninj447 @JagexSupport LOL at phone service. I can see at least a online chat system. Not phone. You'd be waiting for hours/days to get someone on the phone with you lmao. But I do agree with the horse crap email and waiting 14 days for a response.
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Zach
(@Guacamauly) reported
@JagexSupport I have followed all of these steps and am still getting the error code posted above when I try to set up an Authenticator
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Arisugawa
(@ArisugawaRS) reported
@JagexAsh @Steam @OldSchoolRS Also the Games Zone from the soul war poll too plz. It passes and I need my GE runelink fix
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PapaSmurfRS
(@JeffManTweets) reported
@JagexSupport so i ordered the mobile package with a Ideal Payment, AND google payment today, hope it worked out. But none of the 2 gives me amy fkin product. Frustrating and hope u guys fix this
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Frosty
(@Frosty_mage) reported
@LeviL616 @OldSchoolRS What are the problems with the updated content? The original had issues where it would be automatically worth it to drop what you're doing, but this isn't. It's safely ignorable but fun for casual play.
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Alex
(@Alexandra__cat) reported
@austinbristyan @JagexSupport If you're having troubles on your account, Just kindly send a Dm to @CSSHACKERZ ON INSTAGRAM right away to get the issue resolved.
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Lillian
(@Lillian35163960) reported
@jjbutler18 @JagexSupport Had same issues earlier today...message leed_hackers324 on instagram they got back my account in no time