RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 11/25/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Matchmaking (20%)

    Matchmaking (20%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesReading Sign in
United StatesPittsfield Sign in
South AfricaJohannesburg Matchmaking
United KingdomManchester Sign in
AustraliaMelbourne Sign in
CanadaGaspé Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • chaotic1017 Chayden Warford (@chaotic1017) reported

    @OldSchoolRS fix your **** game and get us more worlds for gotr or make it bigger games like wtf are you guys doing

  • MiniClawz mini claws (@MiniClawz) reported

    @OldSchoolRS so me and a few people were wondering the implimention u fella's made to the loot drop rates could more than likely been affected by the purple glitch because u guys said it was based on the amount coming into the game is there a revert ?

  • Devina4eva Devina🌹🌹 (@Devina4eva) reported

    @simbahcrazy @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • Daddibro Daddio (@Daddibro) reported

    @Jagexdontcare @JagexSupport @Ciriannys1029 No, they are a private business. They own the the accounts. They can ban or delete the account for any reason they want. It is literally written in the terms and service you agreed to. You need to read it, Jagex can ban or delete your account whenever for whatever reason

  • Leonard31989432 Leonardo - (@Leonard31989432) reported

    @JagexSupport my account keeps asking me auth when i try to log but i didnt have one, i dont receive the email to disable it, but i do receive email to reset passwords and stuffs, i have the login pass and email, is there away to send a ticket so you can disable it for me ?

  • rileysomethings Riley Something (@rileysomethings) reported

    @OldSchoolRS I did the speed runs earlier and got a 2:12 cooks assistant but it didn't say I got a gold trophy or anything when completing. I think this might be broken

  • MikeHagggerty Mike Haggerty (@MikeHagggerty) reported

    @RemyAndCo2016 @JagexSupport I encountered such problem and i was referred to BILL_TECHS on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.

  • Loretta195 Loretta⭐ (@Loretta195) reported

    @Sjowiesjowhee @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • SW0RDY 🕊 (@SW0RDY) reported

    @MoldeOsrs @JagexSupport How did you suspect this? I recently had the same issue I had my bank pin reset

  • The_GameDame GameDame (@The_GameDame) reported

    @JagexHelpFrost @JagexSupport is this a server issue? i've tried several browsers and i restarted my computer and cleared my cookies and it's still giving me this issue.

  • PamelaJade9 Pamela Jade (@PamelaJade9) reported

    @az_BDI @JagexSupport That’s so annoying, i also had similar issues which i made several appeals about but still couldn’t access my account, then i was recommended to message Veckni_hacktoolz00 on IG who successfully helped recover my account. You should message him for help, the tech guy is good ✅

  • ChillChannel12 NedScope (@ChillChannel12) reported

    @JagexSupport i have access to my acc and email but i bought new phone and lost my auth and the problem is everytime i send request to disable auth i have to wait like 20 min and when i get email it says link has expired its because my email is delayed a lot somehow. Can u help?

  • Jonatha16041188 Jonathan Paquette (@Jonatha16041188) reported

    @JagexSupport Tried both links, the issue is that I don’t know what is my linked email account. therefore I can’t enable the authenticator to change my infos/linked email. I do remember my login infos. Just stuck at the enable authenticator part since I don’t have access to the linked email.

  • AmAlesssandro Alessandro (@AmAlesssandro) reported

    @az_BDI @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • JagexAsh Mod Ash (@JagexAsh) reported

    @Ev1Zu The Support team wouldn't be hunting people for that - they're JagexSupport on this platform if you've run into trouble with it though.

  • Loretta195 Loretta⭐ (@Loretta195) reported

    @LadyBianca28 @merchantwillow @JagexSupport Hit up #clifftech1 on instagram he’ll sure be of help he resolved this same issue for a friend last week.

  • jeff07135245 jeff (@jeff07135245) reported

    @marshtom4 @JagexSupport Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to _primetechs on Instagram for quick review and assistance.

  • Alec55543214 Alec (@Alec55543214) reported

    @JagexSupport Hi guys please can someone help. I have tried the recovery system and it just is not working. I have proof of passwords, transaction ID's and dates for creating my account. Please help i dont want to have to start again after spending 7 years on an account

  • Sh0wYaH0wda Austin Bell (@Sh0wYaH0wda) reported

    Hey, @JagexSupport @RuneScape why can't I no longer play the game with high settings and even in the lowest it no longer runs and crash's no matter what I do. I haven't been able to play since either last dxp or before it.

  • howtoman5589 howtoman5589 (@howtoman5589) reported

    @Rdizzle921 @JagexSupport I had similar issues with my main account but CYBER_CHROME1 on Instagram fix it within an hour

  • Leonard31989432 Leonardo - (@Leonard31989432) reported

    @JagexSupport still with that problem, trying to reach u guys somehow, kinda annoying that i cant play the game..

  • ROSS__07 ROSS 07 (@ROSS__07) reported

    when is this WILDERNESS getting reverted to how it was before SINGLE+.. when I could pk with friends and use teamwork to help each other, the wilderness is absolutely derelict. these boss updates aren't going to resolve the problem.. this is not "OSRS" @JagexAsh @JagexSupport

  • LeoStarr93 LeoStarr✨✨ (@LeoStarr93) reported

    @Rdizzle921 @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • Devina4eva Devina🌹🌹 (@Devina4eva) reported

    @MoldeOsrs @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • wm_isaac Isaac WM (@wm_isaac) reported

    @JagexSupport Thanks Jaff, I have access to this email. That was never the issue here. Can you please let me know which Jagex address I received the response from so I can search, screenshot and prove to you I haven't received anything?

  • LadyBianca28 BIANCA💝 (@LadyBianca28) reported

    @GeorgeHaz1999 @JagexSupport Why don't you seek @clifftech1 on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under playstation, good at this and trustworthy.

  • jeff07135245 jeff (@jeff07135245) reported

    @Rdizzle921 @JagexSupport Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to _primetechs on Instagram for quick review and assistance.

  • GothiccXgf Gothicc x gf (@GothiccXgf) reported

    FIX DEATH COST @Jagex @RuneScape

  • brenaegreer1 brenaegreer1 (@brenaegreer1) reported

    @GeorgeHaz1999 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message

  • JagexLight Mod Light (@JagexLight) reported

    @RS_Meric @OldSchoolRS We're looking into this now, sorry for the error. There may have been an issue with the entry form and how we calculated it. Regardless, we'll make sure the right prizing is given to 4D. Sorry about that!