RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (80%)
• Online Play (20%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	2 months ago
Drammen	Sign in	2 months ago
Avondale	Sign in	2 months ago
Sussex	Online Play	2 months ago
Cuijk	Sign in	2 months ago
New York City	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DEBUFF (@DADDY_DEBUFF) reported 2 minutes ago

  @OldSchoolRS some of the sigils were too broken and the rule for lost food could have been tweaked to make it more competitive. Next year, select the captains and have them agree on terms + rules to make it as balanced as possible!

• 
  BaitFaceGames (@BaitFaceGames) reported 5 minutes ago

  @JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating

• 
  Mike Oxlong (@MikeOxlong1973) reported 5 minutes ago

  @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

• 
  U (@avgstv) reported 6 minutes ago

  @JagexSupport ticket # 6496842 . Submitted multiple times and no real person looking into the issue…

• 
  Tony Magee (@kursedy0u) reported 11 minutes ago

  @OldSchoolRS Any fix for the players that have been falsely banned yet?!

• 
  Squid (@TheCrankySquid) reported 11 minutes ago

  @awful_thxngs @OldSchoolRS @JagexGoblin Yeah I'm pretty aligned with you on where this sits importance wise, and haven't really had problems with keris in moons since it came out, but to your point of trade offs it's not really an interesting storage option right now being so often consumed by the yellow keris.

• 
  shaquan tucker (@shaquan_tucker) reported 13 minutes ago

  @JagexSupport The laucher is not working.

• 
  Taab_NA (@Taab_N4) reported 13 minutes ago

  @DaemonReiji @OldSchoolRS The issue here is that you chill at the wrong bank if you ask me !

• 
  jim smith (@mcart49014) reported 13 minutes ago

  @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

• 
  casi (@eepycasi) reported 19 minutes ago

  @OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.

• 
  Nir Barsheshet (@nbarsheshet) reported 19 minutes ago

  @IronCore18G @OldSchoolRS Forgive me for enjoying a chill 400-450 toa and not pushing towards 500 after I already got fang kit. I’m probably a moron. About the 7% - if 1% of the raiders get 7% of the uniques it is a problem and if you don’t see it you’re the moron.

• 
  ArtisanBubblegum (World Famous) (@ArtisanBG) reported 20 minutes ago

  @kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.

• 
  Hearte (@xHearte_) reported 21 minutes ago

  @OldSchoolRS Missing pride event issue seems to still be happening

• 
  Dainius (@Bernelis88) reported 21 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  Martin (@martinieks) reported 21 minutes ago

  @JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website

• 
  Sin (@asinfulqt) reported 27 minutes ago

  @OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).

• 
  Desper (@Desper_RS) reported 28 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 29 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI stuff and they deserve support for that too.

• 
  A **** named slickback (@bemis666) reported 30 minutes ago

  @OldSchoolRS They got ddos

• 
  MobileOnlyZerk (@MobileOnlyZerk) reported 33 minutes ago

  @JagexSupport @INeed7M @ignoblesolid Nah, that excuse has been milked for over a year now. It’s a structural issue. Fix it

• 
  Grazium (@Grazium_) reported 34 minutes ago

  @OldSchoolRS So about that fix...👉👈🤡

• 
  Cryptotaiz (@Crypto_taiz) reported 37 minutes ago

  @OldSchoolRS Fix it for Canadians

• 
  JB 22 (@JBellingham22) reported 39 minutes ago

  @JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2

• 
  Joe (@_StoicJoe_) reported 39 minutes ago

  @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

• 
  ringo (@ringo794) reported 49 minutes ago

  @INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD

• 
  Embrees (@EmbreesBurner) reported 50 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Vith (@Vythmarias) reported 52 minutes ago

  Hey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.

• 
  Will (@Forget_Sleep) reported 54 minutes ago

  @reysokas @youtooz @OldSchoolRS Mine came broken today

• 
  BurntLegumes (@BurntLegumes) reported 55 minutes ago

  @RenZazaX @OldSchoolRS Varlamore was always intended to be 3 parts to avoid the kourend issue of "it's a big place with nothing to do". I agree though, Ill be glad to see focus shift back to other quests. Penguin sequel when? Plus fairy tale 3 sure to be hype

• 
  LetsDebateOnX (@LetsDebateOnX) reported 57 minutes ago

  @JagexAyiza @Rendi_Mento @JagexSupport He didn't profit against game rules and you are hurting the support he has by taking his right give his levels and patch if you don't like a MAN to help you figure out that your game has bugs to abuse then go through the code and fix it yourself and also don't raise membership