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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (78%)
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Online Play (11%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Melbourne |
Sign in | |
 Gaspé |
Sign in | |
| Regina |
Online Play | |
| Melbourne |
Sign in | |
| Langley |
Sign in | |
 Kitzingen |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Kobe Geens
(@geens_kobe) reported
@JagexSupport Lost item claim is only if you lose the item because of a glitch.
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Chloe 1Ox HP
(@Chloe1OxHP) reported
@qneekstv @JagexSupport If you don't see the problem in name-calling, specifically poking fun at disabilities, then I don't think you should be playing the game at all tbh. That should be a permanent mute. It's 2022. Grow up.
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Flipymod❤️🧡💛💚💙💜
(@Flipmod1) reported
@GalliumGD @Van_Berick @RuneScape problem with this si that people already spend a LOT of time getting their characters, they don't care if they have to spend a few more minutes circumventing the new "rules"
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#LandBack #StopPipeline3 | 🇹🇹🇨🇦
(@thrashpossum) reported
@JagexSupport #runescape I just crashed on mobile (notice I crash a lot at the GE, it’s worst on largely populated worlds) Now I can’t get back in. I try to log in and it just gets stuck loading for 2 minutes then going back to the sign in screen
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Fat Terry
(@FairyGodNegro) reported
I decided on runescape again. It says my last login was 564 days ago and I don't remember playing it then lol
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Jack
(@Jack41363310) reported
@JagexSupport Hello. Mentioned the below to few JMods but contacting here as well: Issue I am having is a circular one in rs3: unable to disable authenticator as in order to do so I need it but I have lost that phone. Can technical team disable the authenticator on my account?
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Jordon Munro
(@Munrojord) reported
@JagexSupport Hi - I am trying to buy premier club in order to secure the shard but I receive error message “you are not eligible for any items in this category”. I have cancelled existing membership?
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brad samples
(@DuckSauceDancer) reported
@JagexSupport @qneekstv So.. you have a toggle for a profanity filter and still issue mutes for people using unsavory words that aren't even profanity? That's a little ******* stupid isn't it?
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Ham Elliot
(@r0wdy_) reported
@MalwareTechBlog It’s FOMO as a service basically. Most of these people on the bottom of this scam just don’t want to be left out and enjoy being part of a community. Like just go play runescape or something
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D Wade
(@DWade37933985) reported
@JagexSupport @JagexTwisted @JagexTyran I traded items to my pure my old email was having issues you guys put my main to my old email i had to contact hotmail to get my account back and banned my pure for RWT you guys wrongfully banned me in game RSN hardshott i never RWT ever.
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Rose Devantier
(@devantier_rose) reported
@FahlenHazze @JagexSupport I was recommended to @Speed_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Rose Devantier
(@devantier_rose) reported
@CRINDOR7 @JagexSupport I was recommended to @Speed_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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beanisdead
(@killbeanbag) reported
@qneekstv @JagexSupport sounds like a normal pest control round don’t see the problem
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Richard Judy ⚓
(@RichardJudy1) reported
@JagexHelpFrost @JagexSupport Finally SOMEONE got back to me thank god. I went ahead and submitted an appeal and hopefully my account gets unbanned! I have had this account for years and have never gotten in trouble. I hope my account gets unbanned... Just seems like nobody is listening
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Mt Edens
(@mtedensEST) reported
@JagexSupport hijacked account recovery is broken - doesn't matter how perfect the appeal the appeal still saying not enough satisfied
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StarkThunder27
(@StarkThunder27) reported
@JagexSupport These are only for PC help I need help for mobile? There is clearly a problem with your servers for mobile as others have the same issue?
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Kenny Wellens
(@WellensKenny) reported
@JagexSupport i need some help with a lost account. its removed from my mail and i cant login to it. i have all the payment bills from it also the mailaddress for it and even the password
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Harry Powell
(@bjj_harrypowell) reported
@JagexSupport Hi All, I have now waited 10 days since the last "disable authenticator" attempt. I was advised to wait 7 days for the link to expire. I still get the same error, i have tried everything on all the links i have been sent. Can i speak to someone directly to fix this please? Thanks
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Strosity
(@StrosityCS) reported
@RSNboyd @JagexSupport @qneekstv What kinda broken logic is to allow people to type out words thag auto mute
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Rose Devantier
(@devantier_rose) reported
@aftrbrthtaco @JagexSupport I was recommended to @Speed_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Mt Edens
(@mtedensEST) reported
@JagexSupport this has to be the problem that I got rid of my old laptop, you don't expect people to keep their ancient devices forever do you? How do I solve this issue??
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Bugattee_
(@Ayo__rex) reported
@CRINDOR7 @JagexSupport Trust me he will fix that up within 30 minutes
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Jack
(@Jack41363310) reported
@JagexSupport Hello. Issue now resolved. This same message to the JMods as well: Hello. I was successfully able to disable and re-enable authenticator. Seems issue was I using 2 browsers. Disabling and renabling within Edge only works fine. Thank you.
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Michael
(@Pig_Uterus) reported
@JagexSupport @JagexAsh @JagexLottie I recently had my account hacked, and security issues come up, multiple times people drop trade all my stuff from my account, but I have never touched the account with anything apart from run elite and it says it's permanent, I need you to look into this please. This means a lot
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Ashley Rodgers
(@A_rodgers92) reported
@JagexSupport So i didnt forget my login. I woke then next day with an empty bank. Honestly I think jagex has some.of the worst customer service iv ever had to deal with.
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Strosity
(@StrosityCS) reported
@JagexSupport @qneekstv I don't disagree with a temp mute for this necessarily, I've even gotten one before. But since this word is such a problem, why not make it an auto mute? That way people who just vent frustration don't get punished.
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A Year In Oslo
(@AYearInOslo) reported
@JagexSupport I am having trouble recovering my old Runescape account (pre-email address registration). The recovery form tells me that my username doesn't exist, but if I attempt to use the same username for a new account, I am told that it is already in use. Please DM me to fix
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Rose Devantier
(@devantier_rose) reported
@Arnas13172596 @JagexSupport I was recommended to @Speed_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Abby Boswell
(@AbbyBoswell3) reported
@JP_793 @JagexSupport Luckily they recommended @hsbbits for my account and he help me fix my account is now working perfectly hopefully he can help you too.
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Rose Devantier
(@devantier_rose) reported
@FriendNug @JagexSupport I was recommended to @Speed_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back