Is RuneScape down?

@JagexAsh Thanks for the acknowledgment Ash, I guess I’ll keep trying @JagexSupport until someone understands what has happened to my account & can perform some sort of fix. Appreciate it.

@JagexAsh Problem is @JagexSupport tried to help me & asked me to use the in-game bug report. The tweet that requested this was tagged “~OG” & so I did this in game & it’s been a week now with nothing done to resolve this issue.

@JagexWest @OldSchoolRS Gwd fits it pretty well. It and the new varrock are both close enough that I don't have much of a problem.

@JagexSupport I keep getting an error whenever I try to reset my authenticator for my device because I received a new phone. Help please.

@OldSchoolRS Couldn’t care less about a stupid dungeon, fix pvp

@OldSchoolRS not broken no fix

@OldSchoolRS Do not touch the iconic underground pass/MEP2 quests please They have been more than fine for over a decade No need to "fix" what's not broken

@JagexSupport account name was Dragon Deez, please @JagexSupport I hope theres something you can do because this was definitely an error

@JagexHelpChow @JagexSupport What makes me say its security issue is that I didnt access to any of other sites and none asked me for the code ofc. That's why I wanted to get a review of my accounts login ip for the last day. Its name is (I am Ahmed)if possible to give me details so that I can deal irl rights

@Infernal_Age @JagexSupport If you accessed a 'RuneScape' website (outside of the game) that asked for your login information, your bank pin and an Authenticator code, then you likely fell for a phishing scam. Jagex will never ask a player for their Authenticator code outside of the game client. 1/2

@JagexSupport Yes. My account got messed up after a problem occurred which i need your help to fix. Possible to take it via direct messages aswell.

@JagexHelpFrost @JagexSupport Nope still not working

@JagexSupport I'm a regular player (playing about 8-10 hours daily) which means that this game means a great deal to me. Just like any other day, this morning I got up only to login to this game. However I could not do so because I have been permanently banned. This is too severe

Hello @RuneScape, I was currently keylogged through an embedded image on Discord and luckily was able to get my account back before any harm was done. I set up the authenticator so that you NEED my phone to in able to log in, the only issue is that i'm not 100% sure ..

@JagexHelpChow @JagexSupport Also what makes me feel its security issue is that the code still works and I checked the email and no disable authinication msg so it's my right to know at least how can I get this ******* account back or what to do for now.

@JagexHelpChow @JagexSupport I'm 100% using the right login. I have the password as well, and the requests are responded almost instantly. I literally just need the account unlocked. It's been locked for 2 years now and I can't get on it.

@JagexSupport Hello! I was wondering how to get the umbral chests from twitch, I've yet to receive mine. I'm also unable to get loot drops for streams, and i'm not sure if it's an issue with twitch. IGN is Dr Fumbles if that helps! Thanks!

@JagexHelpChow @JagexSupport On my third attempt I used the earliest three passwords. That denial said to use newer passwords that had been used longer. Redid the form with that and got denied a fourth time. That's the issue :/

@JagexHelpChow @JagexSupport The issue is that the account is locked, and I've submitted several recovery requests, with the best info I can. I've spent over 500 hours on this account. You can't just say 'too bad' that's really not fair...

@Bownerator @JagexSupport Sounds more like an internal issue then. If it's happening for multiple players, then I don't doubt that Jagex is aware of the issue. It simply means that it's a mater of time before it's addressed. So, I'm afraid that you'll have to patiently wait until then. Sorry.

@JagexHelpChow @JagexSupport No. It's not an issue with my internet connection, it's an issue with the login servers, and has been for weeks. Many other players are encountering the same issue while hopping worlds.

@ganon95 @JagexSupport Sorry, but Jagex doesn't offer this service.

@ganon95 @JagexSupport Sorry, but there is no way to change the login username of an account.

@Infernal_Age @JagexSupport In regards to the authenticator issue, I'm afraid I don't understand what you're describing. If you can clarify it, I'll try to help you out. 2/2

@JagexHelpChow @JagexSupport On all accounts, not any particular one. Same error with any client.

@SandfishRS @JagexSupport There is an error loading your profile. You should contact customer support.

@JagexSupport i cannot access my account K4ng4r0o because my phone with the google authenticator app is broken. I also do not know the email linked to this account as I made it over 10 years ago and no longer use that email. how can I get my authenticator off my account

Plz jagex fix ur servers have to wait 2 minutes till i can log in @OldSchoolRS

@JagexSupport Please help! I logged in to some website and next day I lost my account. Problem is that i gave some recovery information. I managed to recover it but they will probably try to steal it again :(

The account name is Moodyy. The account was wrongfully banned. I was banned twice for doing the same exact thing there is no way I would do something I had gotten banned for just 2 days before. I don’t know who to tag to help me with this problem. I just wanna play runescape

@ShockIIYoSystem @OldSchoolRS Seems perfectly fine to me.. and in 13 years of owning an iPhone I’ve never broken a cable 👍

@OldSchoolRS someone please fix this mess

@Jagex @JagexSupport @JagexHelpElf I submitted that page. I got an email saying to follow another link to appeal for the ban.. I did however it does not let me explain what happened. Just asks for contact email, login and in game name.. not enough to prove it wasn’t me botting..

@JagexSupport But the problem is that my account got banned because of what happened. Please unban my account, my IGN: Frncsz. Thank you

@OhhMyFable @Demonheadge @RuneScape @JagexShauny @JagexChaose I think i wasn't fully awake yet. That or my phone is broken 😂

@JagexSupport hey there. I have an issue regarding the fact that an account I have owned for several years now and have played OSRS mostly on has been completely reset. as in, any and all skills I leveled up are now back to level 1. i'd really appreciate some assistance on this.

runescape making me type in my login every page navigation is ruining my life

@Witch_Priest @BernieSanders I'm pretty sure Venezuelans said the same stuff about criminal bankers. Guess the best way to fix things was just making everyone so poor that some folks have to play Runescape just so they won't starve to death. Silly me.

@JagexHelpSamo @JagexSupport So the problem is that hijacks are always going to be a problem. The items on the account form hijacker are caught and the items removed from the game and can be returned to the player.

@JagexHelpSamo @JagexSupport Asked for an authenticator code. The point is there where many flaws in the security system as there is today you still don't get asked for a authenticator code login into the site. Which i think doesn't make me 100% guilty of getting my items lost not that alone many people 2/2

@JagexHelpSamo @JagexSupport As I said in my first tweet. This was a long time ago and the system is changed during this time. Where everyone had to fill in their bankpin as a required field in the recovery ticked which the hacker later could view by simply login ging the account where he doesn't get 1/2

@JagexHelpSamo @JagexSupport Yeah its a little sad fact , but I can understand it. I've been told by Jagex Support to post a thread to discuss the issue of bot sites, but judging by I cant advertise any site i wouldn't mention about the specific ones just the whole issue. I'll be on my computer tomorrow.

@JagexSupport @StridoxPlays i did but the problem was the person who hacked my account posted on the forums and it got 100% ban witch i was in deep depression since i had the account over 10 years it was like my child died.

@JagexSupport "GarrettWins" and "Duck Kitten" were falsely banned because I had to use the 'OpenRazer' and/or 'ckb-next' software for my mouse/keyboard as it was the only way to get them working on KDE Neon (Linux based OS), please fix this error.

The Pack and Timesplitters Music Box forums. Newgrounds, Runescape, IAM and Yahoo messenger, ModDB, Deviant Art. Used to use Google search religiously for my fix on werewolf related content.

@SwagZillion_ @issaLoach @OldSchoolRS @XOBMeSports I’m always there when I’m not working bruh bruh

Cartoon Network website, hi5, MSN, Runescape, Bebo, YouTube, that weird movie website for new movies which will crash after exactly 27 minutes

@JagexSupport I can’t even report them all there’s soo many ! Yesterday I spent about 1hour and a half reporting as many as I could but today when I logged in it’s even worse! What else can I do too try fix 388s GE!

@OldSchoolRS Fix your goddamn servers

@JagexSupport thats the thing is that the email associated with the account is definetly not mine anymore, im locked out of my account by authenticator, when i go to appeal a hijacked account it says that i have to appeal my login stuff and ive been denied twice. so i dont know what to anymore

@JagexSupport my account was hijacked a few years ago and was banned as a result, please have a closer look to see that it wasnt me that was botting! Gf but pwned is my login...

@ianspam @OldSchoolRS I'm upset that they implemented this update without first solving the issue of emblem farming bots.

@osairiel @Sir_Roundd @PurceyRS @OldSchoolRS @JagexGee To think this has been an overnight issue shows how out of touch some people are. You can find years old threads on different platforms of people being randomly recovered while having an Authenticator etc. The jagex authentication system is a joke.

@Sir_Roundd @kingofp2p @OldSchoolRS @JagexGee I understand that part. But we’ve been asking for this for over 3 years and still nothing has been done to help the problem. Their support is shit, they don’t have support on their own website which blows my mind.

@JagexSupport Hello, someone has hacked into my account and took all my valuable equipment money gear everything, and then today I try to login and it says I have an outstanding balance of $280 of bonds I did NOT try to buy. All this makes me not want to play this game anymore.

@TheMiniUzy @OldSchoolRS Just as broken as Jagexs account security

@PerscitusRS @OldSchoolRS its a full service just a shit full service :)

@TheMiniUzy @OldSchoolRS People shouldn’t pay for half a service :)

@JagexSupport Hi! On ports, when you click "edit crew", strait from the voyage list, it puts you on "crew roster" instead. So you basically have to click on "edit ship", then on the other "edit crew" icon (blue one)... please fix

@JagexHelpElf @RuneScape @JagexSupport I've tried. It seems to like to crash when I open or close a 'window' in game (like closing Treasure Hunter or opening the lodestone teleport)