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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Matchmaking (9%)
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Online Play (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Neuhaus
(@p24neuhaus) reported
@JagexSupport Your automatic system has got it wrong and every effort you have made since hasn't been to investigate or rectify but just to cover up and fob me off. You are a customer service department and are doing a frankly terrible job at it...
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Valentina Gutierrez
(@Araneasprewl37) reported
@Ducks_Keys22 @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about but @Agent_Genius_01 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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Prince of *****
(@Prince_Of_Ass) reported
more details: rsn of the main affected account is 'henlo frend' I did all your troubleshooting for 'too many login attempts' and it didnt help. @JagexSupport
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ooantoo
(@oooantooo) reported
@JagexSupport ive read that it did nothing the problem is when i try it says error
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Arteta the God✝️
(@Adde010704x) reported
@JagexSupport @tyler_wiisanen Hello! I have an major issue. Tried to log in on my account today (haven’t played for like 5 months). To realize I’ve been hacked and permanently banned for macroing. Never used anything like that ever.
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Kole Boundy
(@BoundyKole) reported
@JagexSupport I'm asking if there is a different place or how to fix this problem.
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Scott bradford
(@scottbradford23) reported
@BenzoMalley @JagexSupport I had similar issues but support couldn’t help or at least respond to my mail… i met *tech_support11* on lnstagram and he was able to recover my banned account! He’s credibility is top notch 🔝
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Anonalonius
(@Anonalonius) reported
@JagexRazor @JagexSupport Can you ask the ninja team to fix the lucky coin? Its been bugged for aa few years bow. Its invisible when its equipped. :(
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Axius
(@trading_axe) reported
This market BETTER start going up or I'm back on @OldSchoolRS to DDoS the servers! I NEED TO MAKE UP THE MONEY LOST SOMEHOW! Just kidding. I hedged my height (being extremely tall) by shorting the market. Stay mad. Cope harder. Seethe.
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Zakkary McClellan
(@ZakkaryMcClell1) reported
@JagexSupport OK that sorta worked but not really. It's like the login she used is now logging her into her alt. As if the emails got switched around. Would the account recovery be the best option there as well?
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Unhinged Left
(@Alt_opinionz) reported
@OldSchoolRS Can you fix south rev cave entrance? The location is horrible. A few squares from multi so you can be speared in. And people abuse using alt accounts to run multi so they can bolt the multi account run inside so they have last hit and log out.
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Grant
(@YoungMrG) reported
@JagexSupport As I stated before all replies I’ve gotten with links and such about fixing my issue have not been useful because it’s all things I’ve done already, the issue I have is more complex than just a simple automated response that is used for general small time problems
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Scott bradford
(@scottbradford23) reported
@Papitopakulo2 @JagexSupport I had similar issues but support couldn’t help or at least respond to my mail… i met *tech_support11* on lnstagram and he was able to recover my banned account! He’s credibility is top notch 🔝
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Alex Vieira de Oliveira
(@AlexVieiradeOl3) reported
.....But I can do Zulrah, Demonic Gorillas etc. But this boss gets tough. There's a lot happening on the screen while I'm trying to change the prayer. I suggest the following: Call people with disabilities who play runescape, people who have vision problems like me, or who have
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Scott bradford
(@scottbradford23) reported
@_Papaianni @JagexSupport I had similar issues but support couldn’t help or at least respond to my mail… i met *tech_support11* on lnstagram and he was able to recover my banned account! He’s credibility is top notch 🔝
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Grant
(@YoungMrG) reported
@JagexSupport I don’t understand why I have to explain the situation so many times and why it is so impossibly difficult to contact someone and get actual help with my problem rather than just receiving a useless automated response to make it seem like Jagex put effort towards helping me
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Grant
(@YoungMrG) reported
@JagexSupport Doesn’t matter that I’ve been a loyal player & customer of the company for over 15 years who is just asking for 5 minutes of an actual employees time so I may possibly get real help towards solving my issue, it’s very upsetting & makes the company look really bad.
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Brittany
(@Iffyaria) reported
@FartShartly If I could 3d print tissues then I could finally solve the RuneScape communities biggest problems
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Arteta the God✝️
(@Adde010704x) reported
@JagexSupport Hello! I have an major issue. Tried to log in on my account today (haven’t played for like 5 months). To realize I’ve been hacked and permanently banned for macroing. Never used anything like that ever. #osrs #runescape
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Prince of *****
(@Prince_Of_Ass) reported
@JagexSupport been unable to access my account for the past few days. I get 'too many login attempts' or that my password is incorrect on the website. changed my pw and it appeared to have changed but still couldn't login afterwards. anyone I can speak to? flushed my dns etc...
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Dane Marchant
(@daneaaron225) reported
@JagexSupport @AbyssOSRS @GrimOsrs This is why the issue is present. Jagex is 1 of two things either genuinely haven't got a clue about pvp or they are completely ignorant. I'm going with the latter
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Mist
(@Miststacks) reported
@OldSchoolRS Account security would be nice and replying to people that have serious issues
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Daryn
(@Iron_Daryn) reported
@AbyssOSRS @JagexSupport @GrimOsrs The fact that Jagex support had to ask what was wrong here is the real problem. They act like they can stop this issue when in reality they don’t even know what they are looking at. This is why I haven’t played since last DMM.. Jagex is a joke at this point.
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bastian malla
(@bastimalla) reported
@JagexSupport to who it may concern, I have a problem entering my account, since last year I lost my phone and I do not have access to the authenticator, Also lost Email password, I am the only owner of the acc
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shaquan tucker
(@shaquan_tucker) reported
@RuneScape Im trying to login and when i put in the code it says its not correct.
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mitchell bartello
(@mitchbartello) reported
@JagexSupport i swear it's like pulling an arm and a leg trying to get ahold of you people, I am currently dealing with an issue in that it won't let me change an email associated with my account and unfortunately you don't actually have a proper support option for this, just some useless info
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Kaileb Bryant
(@KailebBryant) reported
@JagexSupport I'm trying to get back into runescape after about a year out, but my login details don't seem to work. I feel like I'm misremembering my email address, but I know what my username is. However it's saying that username is invalid?
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Ozzy
(@Hazed_Oz) reported
@JagexSupport why can I no longer pay via PayPal pay in 3? I have had no problems in past please help very stressful PayPal told me to contact merchant
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Liutauras
(@suffocatio) reported
@JagexSupport please fix too many attemps log in issue ingame name suffon, is it happening again lol had a week without this sh** and now again!?!?!!!
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Adam Sparkes
(@rawradam) reported
@JagexSupport is there a known issue with game client crashing or is it just me? No errors just closes - to clarify this is the steam version