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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Zak_45
(@KlanVr) reported
@OldSchoolRS Would be interesting to see the issue with thousands of players being maliciously locked out of their accounts being fixed
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Mickando
(@TheMickando4) reported
@OldSchoolRS Wish RS3 had this kind of turnaround for an issue
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Daniel D
(@OscarDonado) reported
@JagexSupport But did you investigate manually? YOUR ******* SYSTEM IS WRONG. Take the trouble to research MANUALLY FORM. That is a lie that they verified manually, because when you investigate you are going to release my account because THE RULE HAS NOT BEEN BROKEN.@JagexTrident @JagexTrident
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Roseline
(@Roselin62753419) reported
@King69Pasta @JagexSupport I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_toolz7k2
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Killerkillroy
(@killerkillroy) reported
@RuneScape thank you appealing my ban but now it says i have to unlock my account.... requested email 3 hours ago still haven't got it tells me to try again in an hour 3 hours now please fix this system.
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Ford Rock99
(@OviesTvm) reported
@JagexSupport I can't jagex that's enough! Please guys you have to work hard to make a safe community instead of ignoring my messages and pretending there is nothing wrong to do you can't say that please you can't I am facing real life issues there are imposters everywhere i go
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Ryan Montgomery
(@RyanGameDevUK) reported
@JagexSupport Any update on the status of account recovery? My account has had an "Error Loading Profile" since the first log in server issue.
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Cryptomagic
(@Crypt0magician) reported
@JagexSupport @JagexAsh @JagexKieren my account is having issues logging in, I’ve made a reddit post about this - I’m afraid that it is currently being hacked somehow! I have Authenticator and correct email, but when I enter in my details :continued
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Lord Luck
(@LordLuck8) reported
@JagexSupport Thank you for the assistance, but it still doesn't work. All I can really do is wait. (Please don't ask me to open a ticket, because I can't access the login area = can't open a ticket)
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Cody Fox
(@C0DYF0X) reported
@StepJr_ @RuneScape If the account is 15 years old, you wanted need email for login, it'd be grandfathered in as a username login. source: I log into a 15 year old account every day lol
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victoria white
(@victoria2white) reported
@c64487756 @JagexSupport I also got hacked, support service aren't doing anything about it. So i contacted @_cyberjones on Instagram he successfully recovered my account his legit and reliable.
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JJ Smith
(@J_J_Smith_) reported
@JagexSupport My game account is also failing to login (I used it daily up unitil yesterday) and when I requested a password reset and account recovery my request was denied because I couldn't remember creation details from over 10 years ago.
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Absolutely Android
(@warlordkyle20) reported
Android 11 and Runescape do not play well together fix android 11 support #rsmobile
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bryon
(@PrayInquis) reported
@JagexSupport and denied again. i sent a lot of recoveries. i really dont want to restart..i dont have money either to bond my ironman i just got back from login/lockout. im at a loss..
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samson willams
(@samson_willams) reported
@AloJazmin3 @JagexSupport He helped me log into my account back +1 (253) 652‑0025 yesterday contact him I believe he can Also help you because customer care support hardly rely to issues like this
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Brandon Sodani
(@brandonsodani) reported
@JagexAyiza @OldSchoolRS But what was the original bug/ exploit? I was not even aware this was an issue
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Malcolm Delmar
(@MalcolmDelma) reported
@KebobGay @JagexSupport Contact Astro_jame on Instagram,they recovers any hacked account and help with any accounts issues
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StepJr
(@StepJr_) reported
@C0DYF0X @RuneScape I dont remember the password thats my issue rn....
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Nick
(@persistedRS) reported
@JagexSupport is there any way someone can manually change my login name? i keep getting password reset requests. i know it's been offered to some people. thanks!
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VivianSketch
(@sketchssims) reported
@rustickartgo As long as it’s not on RuneScape to get free stuff.. I don’t see a problem lol
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leone
(@leone03838426) reported
@JagexSupport The issue is that I can prove my account was hijacked while your system claims it wasn't, there's no method for me to prove such in the appeal system.
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7 cats in a trenchcoat
(@DIETTEARS) reported
facing my extreme depression relapse and working through my problems: ❌ smelting 1000 ruby necklaces in runescape: ✅
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Yui
(@Hirasawa_Sensei) reported
@JagexSupport I just signed into my account for the first time in a few weeks and found all of my valuables gone. I cannot fathom how they got into my account without changing the login information. Is there anything you can do to help? Please, this is a disaster.
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Killerkillroy
(@killerkillroy) reported
@JagexSupport thank you appealing my ban but now it says i have to unlock my account.... requested email 3 hours ago still haven't got it tells me to try again in an hour 3 hours now please fix this system.
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Yan Carvalho
(@yancp009) reported
It's been 48 hours, error 15 is still unsolved so far, I'm not the only person with the same error.@JagexSupport
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coachkinetics
(@codeywisniewski) reported
@JagexSupport Tried logging in for the first time this morning and what do we have a error stating "Too many login attempts from your address." now how is this possible on first login, this should be fixed. what can be done to continue my adventure so close to bxp and this happen
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Nathan Straw
(@NathanIsThatGuy) reported
@OldSchoolRS Issue has not been resolved. I still don't have a Kodai, can you pls fix <3
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Ryan Montgomery
(@RyanGameDevUK) reported
@JagexSupport Any update on the status of account recovery? My account has had an "Error Loading Profile" since the first log in server issue. It's also since apparently been hijacked and temporarily banned...
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Chloe Kenneth
(@Chloe95032051) reported
@King69Pasta @JagexSupport my account has been recovered thanks to yunburh003 on instagram. they do all kind of jobs hit them with your problem asap
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Will Fealey ☀️⚡️🔋🌍🚗🚀
(@WillFealey) reported
@Fairaday @elonmusk The whole login thing is really annoying. You know about the Runescape trick right (far from ideal)?