Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (67%)
-
Online Play (27%)
-
Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
jennifer june
(@jennife80810757) reported
@oftaosrs @JagexSupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!
-
joni setämaa
(@RaitzerJoni) reported
@JagexSupport hey why i cant login on my account i havent played this game over 2 months. I dont know what is my email address or do i have it on this account
-
LazerR
(@L4ZERER) reported
Is there anyway to change your login email? My account ”ceo of ym” is being spamlogged by a bot so I cant login? @JagexSupport
-
Jonathan Bourbon
(@Bourbon2g) reported
@JagexSupport my accounts stuck I need help, doesn’t matter what I try it says too many login attempts. I’ve tried restarting router, hotspot from mobile nothing works. I can log into another account but not my main…
-
willian
(@williansmith195) reported
@RsDood @JagexSupport Contact @rixxytech his an expert in account recovery. He help me recover my hacked account when I have similar issue Send him a dm his legit and guaranteed
-
LazerR
(@L4ZERER) reported
@JagexSupport So then there is now way of getting access to my account if someone got my login username and spam bot logging it 24/7 so it says ”too many login attempts” at all time?? @JagexSupport
-
Gracie 🌹🌹
(@grace4526) reported
@FilthyMikeIV @JagexSupport Go message secure_service1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
-
willian
(@williansmith195) reported
@DoranteJaxyn @JagexSupport Contact @rixxytech his an expert in account recovery. He help me recover my banned account when I have similar issue Send him a dm his legit and guaranteed
-
jennifer june
(@jennife80810757) reported
@tristan_hainey @RuneScape Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!
-
Synikal
(@Synikaal) reported
@JagexSupport Yes, it is a 100% genuine email I'm just trying to understand if I have to change my password or if anyone is able to request removal of the authenticator if they have the login username/email.
-
Jay Head
(@JayHead64) reported
@JagexSupport I can login on site and mobile with google but cant use pc client even after registering email. Can anyone please help account has membership and worked fine 5 days ago.
-
ifood_osrs
(@IfoodOsrs) reported
@JagexSupport My account "Tampa666" just got hijacked and i got a false ban for "Macroing major" again. Can you please look into this issue? Mod Ash told me to contact you 8 days without any support, about 16 years paying membership for not a single customer support, im gonna kms
-
Connor
(@Connor75621505) reported
@OldSchoolRS I'm not a bot, and would like to continue playing your game. Please look into my account as I'm UNABLE TO APPEAL. I can't even send an email to reach out about this issue.
-
Isaac Wilkerson
(@IsaacWilkerso18) reported
@JagexSupport So I can not speak to an actual customer service representative? How else would I have a photo FROM MY PHONE of me logging onto the account in question? This is ridiculous @Jagex
-
becky mike
(@beckymike12) reported
@FidgetyJester @JagexSupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!
-
Isaac Wilkerson
(@IsaacWilkerso18) reported
I have 3 accs (red eye593 red eye597 and isaac wil pk). All 3 are 10 y/o at least and were fed through the Stronghold for the 10k. There4 I don't know the recoveries and have no email access. Can a customer service rep PLEASE assist me in accessing them? @JagexSupport
-
becky mike
(@beckymike12) reported
@JuanEsc33624485 @JagexSupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!
-
Starla.
(@quitesimplystar) reported
@OldSchoolRS hi, we need login help for OS Runescape that was set up in about 2002. The faq suggestions aren't working as the authenticator app wasn't ported from the old phone. We've tried for half an hour.
-
Isaac Wilkerson
(@IsaacWilkerso18) reported
@JagexSupport As I have said, the recovery system auto denies my recovery requests without even reading the bottom information allowed to be provided. Can I speak to a customer service representative, or am I just going to be yanked around by automated responses?
-
not bomba
(@osrs_ilhavo) reported
@JagexSupport I'm just sad because i've been appealing and twitting for about 2 months and no one helped me while a streamer had the same issue and got unbanned 2 days after.
-
Jonathan Bourbon
(@Bourbon2g) reported
@JagexHelpSamo @JagexSupport I’ve done so for now but honestly without runelite I lose interest very very fast… it’s been 3 days since I could login last
-
willian
(@williansmith195) reported
@fOa8tHS2l6C2r0v @JagexSupport Contact @rixxytech his an expert in account recovery. He help me recover my banned account when I have similar issue Send him a dm his legit and guaranteed
-
Hater Juliet
(@HaterJuliet) reported
@JagexSupport My issue is with Justin GED Ead aka Jebrim @AgileJebrim. Why tf is he not forum banned on the #RSOF, or on Runescape altogether, but I'm forum banned on Obey The Cow? Also, REMOVE SILVERHAWK BOOTS FROM RS! Anyway, I'm getting the alt-right twitter banned, since Jagex won't on RS.
-
Yungharddict$
(@yungharddict) reported
@DoranteJaxyn @JagexSupport We do a direct request using a proxy network server to login your info to our website and then pay for a secured network numbering so your account Can be retrieved and gets completed and confirmed within 4-6 hours maximum, cost $100 via PayPal or Bitcoin.
-
not bomba
(@osrs_ilhavo) reported
@JagexSupport HOw can I create a new account when a streamer had the same issue and got unbanned? I did not sold even 1 GP in more than 4500 days of account! Sadly this is my goodbye to osrs due anti-cheating mods mistakes. Thanks for answer but this is not even fair.
-
becky mike
(@beckymike12) reported
@vorteezz @JagexSupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!
-
willian
(@williansmith195) reported
@osrs_ilhavo @JagexSupport Contact @rixxytech his an expert in account recovery. He help me recover my banned account when I have similar issue Send him a dm his legit and guaranteed
-
becky mike
(@beckymike12) reported
@spohmx @JagexSupport Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!
-
Taryn Beynon
(@BeynonTaryn) reported
@JagexSupport Can't change log in or change password as I have a error code, saying security blocked... How do I go about changing my password?
-
jennifer june
(@jennife80810757) reported
@Haseo2100 @RuneScape Recently support services are very annoying...my account was having this same issue earlier today, I contacted support but they wouldn’t help me ...thanks to those who referred @ (cyber_help221)on instagram they were very helpful,reliable and trustworthy.THANKS TO THEM!