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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Barbaric_Emu
(@Barbaric_Emu) reported
@RuneLiteClient @mediocrebrid @JagexSupport Got any new solutions? Been dealing with this issue for probably a year but would like to finally fix it. This solution didn't work but I assume things have changed since this was a few years ago
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Hannah
(@ExHannahGTS) reported
@JagexSupport @Jagex @RuneScape Yes. The issue fixed itself. It's slightly irritating since it's happened a few times to me before and it's quite inconvenient.
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CYBER HELP💻📡💯
(@Johnhack001) reported
@KyleEva77696036 @JagexSupport message me now if you want to regain access into your wrongful deleted or disabled account I surely can fix it back to you immediately
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Liam O'Driscoll
(@Liam2O17) reported
@JagexSupport Hello i'am having some issues getting on my account. i have 2 factor authentication on my account but unable to remove it as i can not get onto my email or recover it. i have tried numerous times to recover the account but not having success.
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steav john
(@john_steav) reported
@Jahi20581075 @JagexSupport I’ll suggest you reach out to litetoolx via Instagram he'll fix it immediately.
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brotherman
(@bigbigbro717) reported
@Adrianeiide @JagexSupport Complaining here won't solve the problem message allenfixx on Instagram He's legit he can counter any problem relating to your account
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Madison peter
(@Madisonpeter17) reported
@Gianlucca47 @JagexSupport Had similar issue with my account but got fixed by #cyhacks001 on Instagram Just give him a message request
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Criz
(@Im_lmmature) reported
@JagexSupport Any way you could lock my account while the recovery process is on-going, or someone dm me to resolve this issue? The account itself was compromised but the linked emails have had no activity on them whatsoever and I've not clicked any suspicious links etc.
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Han Jo
(@HanJoF27) reported
@JagexSupport @JagexTwisted @JagexTyran I have to be a streamer or some well-known player so that they can pay attention and stop giving automatic answers to this problem, which is unfortunate ...
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Ticketty Boo
(@TickettyB) reported
@JagexSupport how do I email on an issue that can only be fixed from your end?
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Cage Temple
(@S_C_U_M_O) reported
@KyleEva77696036 @JagexSupport Bro the same **** has happened to me, I’m out here serving my country and they back n rob me. Jagex needs to fix these ******* hackers.
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Love, Dababy🥴❤️
(@eazzitweets) reported
@ImJordanx1 @JagexSupport you can get your account back, my account was hacked and restricted weeks back, I got recommended to @coder_lex3 , she was able to fix my account. You should reach out to her
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Lawson walsh
(@Lawsonwalsh3) reported
@JagexSupport u tried to link my account to amazon prime gaming and unlinked My account from rs3 website and now I've been locked out please fix this
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Ticketty Boo
(@TickettyB) reported
@JagexSupport Hello? I cannot post the issue as it's regarding an issue that includes my acc details. Again it's not a hacking, banning, muting issue.
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Mod Ash
(@JagexAsh) reported
@NigelKeizer For account help, you'd do better trying the Support team, who are JagexSupport on this platform. You might consider mentioning in your message to them what the problem is, otherwise they won't know.
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Oklahoma Legion
(@ZakHaze_LOS) reported
@JagexHelpFrost @JagexSupport How do i fix the email issue while the account is locked? Could the locked appeal take more that 3 days?
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Sew
(@SewOSRS) reported
mobile is unplayable... can you please fix this @JagexSupport been like this for a week or longer
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Byrne Phillips
(@ByrnePhil1) reported
@S_C_U_M_O @JagexSupport Sorry about that, I had the same issue with my Facebook in 2019 but I had @sapphireTechV3 help me out, he could recover your gaming account
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Kalio
(@Kalio312) reported
@JagexSupport @JagexHelpSamo I can't send in an appeal tho because it says it's manual. The issue is that it's incorrect ban which is why i'm trying to reach out here to talk to a human. In private
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Ticketty Boo
(@TickettyB) reported
@JagexSupport It's constantly giving me information I already know but the issue is something only you can fix from your side. The "Contact us" method is repetitive and sends you to the forums with general questions and answers. The info is acc sensitive (nothing to do with hacked or banned)
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Chris Leboeuf
(@chris_leboeuf) reported
@OldSchoolRS Fix the wilderness and just stfu already
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josh hanson
(@joshhanson9) reported
@Chisel69 @Classix_rs @OldSchoolRS No 30 minute countdown, 30 minute backup, then update at 11 until the game isnt broken anymore. Usually 3-4 hours.
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SaraAgainstTheWorld
(@Sara_Vs_World) reported
@JagexSupport im having issues staying logged into runescpae 3, it keeps hard crashing
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Cage Temple
(@S_C_U_M_O) reported
@JagexSupport so I’m out here trying to serve my country and use RuneScape to relax and have fun to find out while pcsing to my new duty station that my accounts been hacked and robbed I want to get this issue resolved.
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Cykette
(@Cykette) reported
Surgery day is creeping up on me. I go in Thursday to have my head cut open. Looking forward to having this dang problem resolved already. The surgeons tell me it's a very low risk surgery so here's hoping for the best! Gonna get in a lot of Twitch watching and Runescape playing
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Ticketty Boo
(@TickettyB) reported
@JagexSupport how do I email you with an issue, I can't post on here or forums as it has sensitive information.
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Paris
(@trancingrs) reported
@JagexSupport @krix1337 @JagexAsh More like mod yeet. As his stuff just got yeeted due to piss poor customer service
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SoTChrisChan
(@SirSnookums) reported
@JagexSupport @krix1337 @JagexAsh Jagex support is **** yall need to fix your game and mobile app and all these hacking bot using cheaters
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SirPieroQV
(@PieroElNPC) reported
@JagexSupport hey there! Support team i have a question, if I loss my phone with the authenticator and i forget my email address because i login with a ID bcoz that was old account, is a some kind way just delete authenticator or i need to recovery account with another email?
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Oritoke
(@Orihchi) reported
@kruelmaster507 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message