RuneScape down? Current status, problems and outages
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (79%)
- Online Play (7%)
- Glitches (7%)
- Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 9 days ago |
|
San Francisco
|
Sign in | 18 days ago |
 Manchester
|
Sign in | 18 days ago |
|
Urbandale
|
Sign in | 23 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Cailer Hunter (@Cailer) reportedGotta love trying to get onto @RuneScape Portable Skilling world for double xp just to get into a queue then when queue runs out getting kicked back to login screen. Then being told your account hasn't logged out from its last session....Nice..... @JagexSupport
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Chris (@Kanyesweatzz) reported@RuneScape Rs3 mobile keeps crashing on my iPhone. I can play in game for about 1 minute or less before it crashes. Game has been working great on my iPhone until today. The mobile version is working fine on my google chromebook. Any suggestions how to fix this? Thank you.
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WanderingEdge🔞 (@Wandering_Edge) reported@domoarigathanks There's no ******* way this game is still in service XD This shits older than RuneScape isn't it?
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Gaynelle (@Gaynell56929308) reported@huislaf @JagexSupport @Jagex Support service ain't useful, I had same issue recently but got no response from them until i came across will_tech02 on Instagram, he recovered my account back. You should contact him friend.
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Eggboy54 (@eggboy60) reported@JagexSupport hi, I can’t access my Authenticator app - so I can’t login to my account, but when I try and login on web my username pass combo isn’t accepted, even though it is on the app…
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Jeremy Dabbasaurus (@JeremySackette) reported@JagexAsh @OldSchoolRS @JagexSupport hi my account and emails got hacked, they weren't able to get into my bank due to my pin I secured everything They keep sending password password reset requests now though, any way I can change my login email?
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Pedro Clemente Bonilla García (@PedroClementeB1) reported@JagexSupport I have a problem entering osrs. It tells me that my login or password are incorrect and I am entering the correct ones. I hope you can help me, thank you! My OSRS Is: Elgargajo123
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John Kennedy (@FrazzleMyGimp) reported@npalumbo58 @jbfan911 Are you at work in customer service or are you playing RuneScape
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Mystic (@Mystic_Boots) reported@JagexSupport , Hello I have been having issues regardless trying 2 deactive my auth but... i havent recieve any Inbox on my email?.
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Jax (@fariz_petra) reported@JagexSupport Hi Jagex. It seems these past 3-4 days the Aussie server ping is 170+ms. Before this was 100ms only. Can you fix this? Better yet can you allocate few 2-3 worlds for Asian server? Im living in Malaysia, the closest I can play is Aussie server with bearable ping. Thx
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Morris Savage (@MorrisCollin0) reported@doming1994 @JagexSupport Kindly send me a DM to help recover your banned from the training and also resolve all accounts issue etc etc etc etc
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Cecilrp98@gmail.com (@cecilrp98) reported@JagexSupport And even when I get past that security message it still asks me to login to the account I'm requesting a refund from.
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james (@james59476834) reportedsomebody just told me that im going to crash the runescape economy by saying that Lobsters are better than Swordfish
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Jax (@fariz_petra) reported@OldSchoolRS Hi Jagex. It seems these past 3-4 days the Aussie server ping is 170+ms. Before this was 100ms only. Can you fix this? Better yet can you allocate few 2-3 worlds for Asian server? Im living in Malaysia, the closest I can play is Aussie server with bearable ping. Thx
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:/ (@sperkle_ow) reported@kawoia Runescape problems
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Fernando Arango (@fernandoxarango) reported@OldSchoolRS The website isn’t allowing me to disable Authenticator on any of my accounts. I’ve tried different times, browsers, laptops and phones and keep getting the same error message. Is this a known issue or is there something wrong on my end?
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NIIGHTZ (@NIIGHTZ1) reported@RuneScape hello jagex, I've had many issues trying to recover my account back, I tried to appeal but always gets denied I really need help please I inverted much time on this account 😭 IGN: Itziar
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JaxTeller07💯 (@JTeller07) reported@Livey_ @OldSchoolRS Agreed aswell, problem with that 1% those always seem to be high lvls that have alot to lose and therefore need that good customer support. Also in alot of years to get to that stage i think its inhumanly impossible to not share something that might be compromising.
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mark (@mark22157) reported@TMrchubbs @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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1 (@rotbolta) reported@Livey_ @JTeller07 @OldSchoolRS its still a pretty big problem at least in the past for osrs. doubt they'll ever really fix it for everyone, the vast majority of the playerbase is never going to get targeted outside of idiot checks since they are too poor to be worth wasting time going after so no incentive
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jeremy debraccio (@JeremyDeBraccio) reported@JagexSupport when did 'hop worlds' change to 'log out'? Fix it please.
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Richelle ryan fanclub (@jkgge27536369) reported@HarrisonSchul11 @JagexSupport Support Service ain’t helping, I’ll implore you to reach out to @GageDavis3 , send them a message right away they’ll help ya✅
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Meanings (@MeaningsOSRS) reported@JagexSupport Hi, I’ve got an issue I’ve been having about transferring a username from my old main account to my HCIM (osrs). I’ve name changed twice and it still says username taken, also waited 35 days
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Scaper781 (@scaper781) reported@JagexSupport it appears my OSRS account is being login spammed. This just began occurring and I am concerned this will continue on for a week until somebody else gains access to my account. Is there anything I can do to resolve this issue ASAP please?
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-.-isa-sofi-.- (@IsaSofi_05) reported@huislaf @JagexSupport @Jagex Instead of you tweeting here and waiting for respond... try to message Fastcyber1 on instagram, He can fix any disabled/hacked/blocked/locked/suspended accounts within 30min.
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willian (@WillianClement) reported@dcski_ @JagexSupport I strongly recommend @movicyberhelp he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed
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mark (@mark22157) reported@huislaf @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Paul (@paul8076) reported@not_jack1 @JagexHelpFrost @JagexSupport I also have similar issue contacting support but nothing changed until my cousin recommend hacksbrain_01 on Instagram to me and he help me recover my hacked account back in 30mins. His an expert
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Scaper781 (@scaper781) reported@JagexSupport Thanks Pixel, I have undertaken these steps however I am still prevented from logging in due to “too many login attempts”.
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Logan Schatzberg (@loganschatzberg) reported@JagexSupport RSN Dr Logan. quick question, after 8 years+ of being banned for macroing/advertising when an account was hacked, Mod Theop unbanned me as "unusual activity period" was identified.I excitedly login and it's a wiped account. All lvl1. Devastated! Is that normal? TIA