RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/14/2026 03:40

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (27%)

    Online Play (27%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • reefermadnes666 Hot cheeto (@reefermadnes666) reported

    @kaitouclearart @TheLazyManono I had to go the public library to get the full experience 😩. **** was slow as hell. I remember lagging on RuneScape

  • hebel_ryan Ryan Hebel (@hebel_ryan) reported

    @JagexSupport How is that possible if I get password reveocry requests to the registered email, but NOT account recovery requests. I HAVE my acct, the ONLY problem is not being able to disable the authenticator. Once that's fixed, I can play. But I, MYSELF, can't fix that.

  • bomanham Hamboman (@bomanham) reported

    @phrones25341665 @OldSchoolRS Contact @honor_stone_4 he can help fix your account in minutes just dm him for help

  • chronicguru4200 brenden (@chronicguru4200) reported

    @JagexSupport hello I cannot change my password or really do anything anything on your site, everytime I request to change my password it says access denied error code 15 blah blah blah, which makes zero sense since I was literally playing the account yesterday.

  • phrones25341665 phronesis (@phrones25341665) reported

    @OldSchoolRS I can’t vote on this because my account is disabled. Second time this happened. I use ExpressVPN, is this the issue?

  • zarukahn333 Zarukahn333 (@zarukahn333) reported

    @JagexSupport It has nothing to do with my wifi or internet browser because I am able to log into other accounts with no issue. This is only happening with my main account. None of the steps previously mentioned are working still.

  • draco_khan Draco Khan (@draco_khan) reported

    @Dragy @RsnPur Think it's more the acc gets banned so they would no longer have the pieces. Really hope something seriously is actually done about this, banning the accs doing it and any they trade money to. @RuneScape fix yo game.

  • dillinsdead YoungTrashBoat 딜란 (@dillinsdead) reported

    @LilBibby_ You’d be surprised. RuneScape money is used as crypto currency. Mfs literally have sites to sell that **** with customer service. You know how supply and demand works.

  • zarukahn333 Zarukahn333 (@zarukahn333) reported

    @JagexSupport So I have had an error 15 on my account for a month now and still can't log in to disable the authenticator so I can access my account. Can I get some help yet? I asked a month ago and tried all the regular solutions to error 15, none worked.

  • FeverishEricito Eric (@FeverishEricito) reported

    @JagexSupport fix the elite dungeon bug in rs3

  • odisho1996 odisho (@odisho1996) reported

    @RuneScape @RuneScape plzzz fix the lobby on runescape 3 mobile i can't chat whit my clan mate:/ ?

  • m4rk2006 mark jones (@m4rk2006) reported

    @RuneScape No thanks, ur game is *** now and u don’t fix it. Broken *** game with all that micro transactions bs.

  • BulgariaChris Fine I guess that you can be my lil chicken nugget (@BulgariaChris) reported

    @SirSuhDude The problem in being a runescape player is that you have no friends to stop you doing dumb **** like that. I'll tattoo a black 2h on my d

  • FeverishEricito Eric (@FeverishEricito) reported

    @RuneScape Fix the elite dungeons bug

  • bebooboobop 🏳️‍⚧️ avery says **** cops (@bebooboobop) reported

    AC is broken so if i take a shower or play a game any more intensive than runescape im gonna have to open my windows which i hate doing cuz i hate the idea of people that i dont know being able to hear whats going on in my room

  • Exposall o smaug (@Exposall) reported

    @VriffTech @10lachs @OldSchoolRS Well what's the theme to you then, because after seeing RS take a downfall & lose half of their player base only due to a graphical/combat update, the theme to me seems to be bring back pre-eoc. Nobody had a problem with 2012 content until years after Rs3 was already released.

  • wangheshan wangheshan (@wangheshan) reported

    @JagexSupport I'm glad to hear from you again. My account was banned on January 25, but I didn't violate the rules on January 25. I think my account may have been stolen, but the appeal was rejected. Can you confirm whether the my account was blocked due to multiple login sites on January 25?

  • bomanham Hamboman (@bomanham) reported

    @rayyanx1000 @JagexSupport Contact @honor_stone_4 he can help fix your account in minutes just dm him for help or whatsapp him on +14049377688

  • BettaScape Betta (@BettaScape) reported

    Nerf ED3 trash runs, ban the gold-farmer bots, and fix the Ambass bug @runescape

  • Rick74536610 Rick (@Rick74536610) reported

    @KubilayErpolat @JagexSupport They clearly pick and choose who they respond to. They don't give a **** if it's something that will cause them to actually have to work. They only respond if they can auto-generate a response "go to website xx.yy/ToS for ToS issues" etc

  • holoph69 Holoph69 (@holoph69) reported

    @JagexSupport Problems: I've got an old account (Probably haven't played for 8 years or so). I tried activating it, I changed my password, Email was set on another email; Name was changed into some sort of random letters and numbers; When I try to log in: wrong password

  • FilipeBLK Filipe ME (@FilipeBLK) reported

    @JagexSupport @hansen2net I just tried logging in to my account and say it's been locked. When I try unlocking it, I get a website with an error message that doesn't give me any other option. I'm in need of help.

  • JagexAsh Mod Ash (@JagexAsh) reported

    @yoshikiller703 The artists & devs you're tagging here won't be able to help with that, but if you send the "incident ID" and timestamp from that error message to the Support team, I believe they're logging those for the tech staff. They're JagexSupport on this platform.

  • FelipeJost Felipe Jost (@FelipeJost) reported

    @OldSchoolRS My account is locked and I can't access the password recovery pahe anywhere, keep geting the error code 15 message. Can someone assist me with this? Support page didn't get me there

  • FurThinking FurPolitical (@FurThinking) reported

    @helge_tim @RuneScape all tokens TH ''items'' are inflated. and due to releases. and will in the end crash. the 1k is just a single guy holding them. theres many more.

  • osentriix Osentriix (@osentriix) reported

    @JagexSupport any reason why the sad walk animation is not working after purchasing from solomons shop. ?? Help i spent the runecoins and it wont work😭😭😭

  • chronicguru4200 brenden (@chronicguru4200) reported

    @JagexSupport Hi I have the same issue but everytime I go to those links just tells me my access is denied error 15

  • ClotBombo BOMBO CLOT (@ClotBombo) reported

    @JagexSupport I have a problem with my email login, I changed my email so the original login isn't the mailsac, but I keep getting an error when I put the original too change my password. Help?

  • harrison_sowden Harrison Sowden (@harrison_sowden) reported

    @JagexSupport my osrs login "tztok tak" has been banned since early 2018. I've sent appeals and recieved nothing back. Can this be looked into? Thanks.

  • __Tjsmith TJ & Murphy (@__Tjsmith) reported

    @OldSchoolRS are you going to make a fix option on accounts being login spammed or just never going to fix an issue you’ve had with username spamming since RuneScape classic?