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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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pino larecchia
(@kjclarkkubicek) reported
@V11Noah @JagexSupport It really feels bad how your account has been Banned I had same issue not until I was recommended to @cvnfvx and he got it fixed today hit him up and be happy again
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GamingHQ
(@DevineHQ) reported
@JagexSupport Where to drop info on possible ingame Progression tick glitch? #smithing
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lewis
(@20NTY1) reported
@Alexand94584545 @OldSchoolRS I strongly recommend @bren_Solution he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed
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John Smith
(@eldinero111) reported
@JagexSupport Hello, I recieved a ban for “heavily contested account” back in 2015. Bit of a head scratcher as it was only me who was playing with it. I tried appealing but I think you might have made an error. Care to check this out again? rsn: KAPOW BABY
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‘
(@0xSept) reported
@JagexSupport 1/ There’s a glitch with unlocking accounts that still present after 6 months. For some reason on some accounts if you don’t have user name ending in a traditional email (only email user name accounts) for example hotmail, gmail, yahoo or whatever.
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pino larecchia
(@kjclarkkubicek) reported
@hamelame96 @JagexSupport It really feels bad how your account has been Banned I had same issue not until I was recommended to @cvnfvx and he got it fixed today hit him up and be happy again
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marco hanaman
(@legnoemeries) reported
@nawat_yat @JagexSupport Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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Kurt 🏳️🌈
(@xkurtRS) reported
@Tommykillme @JagexSupport Can't even login on the website :D
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Karim Jacques Venne
(@55b2a948fe3c4ae) reported
@JagexSupport its actually almost been an hour iv been in here are you guys going to help me? i am legitimately stuck in the random beekeeper game . i should have dismissed her and now im stuck with a broken random event. please help
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Trent Steel
(@TrentSteel19) reported
@JagexSupport I have an old account with the username SkillerTrent which exists and I can see on HiScores. Somehow I created a new account under the same email address and I cannot log back into my old account...how do I fix this?
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Glimmer/Dusk Shadow
(@duskshadowbrony) reported
@iSIR14 @RuneScape They ran into a problem yet ANOTHER time with it. So I'm guessing they're gonna stay silent until it's fixed. Cause you know, communicating with your playerbase over something you advertised but didn't provide TWICE *totally* isn't important and all.
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Pyrnassius RS
(@Pyrnassius_RS) reported
. @RuneScape You've have severely broken the slide puzzles. Please remove the click thru or at least give us an option to turn it off. Keep clicking too fast and it closes the pizzle and you walk off
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Prateek kaushik
(@futureispRateek) reported
@xkurtRS @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @calderon_09 for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Dalton
(@DaltonOnRS) reported
@JagexSupport Trying to make a new account for Group ironman to be ready and its giving me a error reference number: 502. Bad gateway. I don't use VPN or proxies to connect. Never seen this before..
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Jahi
(@Jahi20581075) reported
@JagexSupport Trying to get my old login information. I do not understand why it was denied by Mod Pixel because its an account I created. He instructed me to submit another login request and I did so. I've come to twitter because I have had positive results getting similar issues addressed.
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Christopher J
(@Christo05647043) reported
@JagexHelpFrost @JagexSupport Thank you but I've already been given this, fire fox, chrome internet explorer and brave all won't work on my pc or my wife's. I can connect on my phone if I turn off wifi yes however that still doesn't explain why my ip address is blocked and I don't always have service either.
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Alan graffin
(@alan_graffin) reported
@JagexSupport i finally got the chain skirt at kree only to have my game disconnect before i can get it. pls give the skirt to my iron.
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Moe
(@fawaz_mounif) reported
@JagexSupport @FBTurboo you wont get it man i lost my 8 year acc , they said the same thing to me with a thanks at the end lol, what a horrible company and horrible customer service.
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Rdizzle92
(@Rdizzle921) reported
@OldSchoolRS FIX UR SERVERS U CUCKS AND RERUN DMM, JAGEX IS OWNED BY A CHINESE PRIVATE EQUITY FIRM. SAD, THE BRITS ARE CONTROLLED BY THE CHINESE
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‘
(@0xSept) reported
@JagexSupport I clearly outlined a glitch here, that is clear many people have been having issues with for month. Is there a solution for this or work around?
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Blake Forget
(@ForgetBlake) reported
@JagexSupport Thanks for taking that time, better service then ive gotten in weeks...
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Bridget-blahbahblah
(@Bridget93304014) reported
@JagexSupport Hi Dorota! The rules of the game were never broken. Played about 6hrs straight during a bad day on Saturday - combination of PC with a foot pedal (I don't use a mouse for my PC) and mobile while binging TV. Now I'm afraid to play again once the ban is lifted because how can(1/2)
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Mod Ash
(@JagexAsh) reported
@Timmys_Coffee I'd suggest letting the Support team know if you're having trouble, maybe specifying what the error message actually says. They're JagexSupport on this platform.
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hamodi qassem
(@hamelame96) reported
@JagexSupport last time you quashed the ban because you found out that i had been " hacked " witch was not the case, you guys just dont wanna admit your problems with people getting falsly banned...just reviewe my account and dont ban me any...check your data before letting the system ban ppl.
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Alan graffin
(@alan_graffin) reported
@JagexSupport I finally got the drop from kree only to have my game disconnect before i could pick it up. any chance of you giving me my chainskirt for the iron?
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Royal Jay and Floral
(@RoyalJayYT) reported
@JagexSupport Hey I have an issue I need help with, I have an account that I forgot the user name too, I am no longer trying to play on the account but I have a subscription on it. If I send some info can the subscription be canceled? I want to only pay for my GIM when it comes.
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King Neko Gaming
(@KingNekoGaming1) reported
@xkurtRS @JagexSupport It really feels bad how your account has been Locked I had same issue not until I was recommended to @cvnfvx and he got it fixed today hit him up and be happy again
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pino larecchia
(@kjclarkkubicek) reported
@xkurtRS @JagexSupport It really feels bad how your account has been Locked I had same issue not until I was recommended to @cvnfvx and he got it fixed today hit him up and be happy again
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Jahi
(@Jahi20581075) reported
@JagexSupport I just summited an appeal to have my account ban lifted. After verifying I was not a robot, I was immediately taken to the account login screen. I did not see a message saying my appeal was sent. Did my appeal time out because I took too long? Or is this normal?
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Italianknight93
(@Italianknight91) reported
@JagexSupport The issue is I have changed the email to my new email but none of the emailed messages are comeing through could you please take the time to look at my account directly? I have the authenticator on my phone I forgot my password and it locked me out the account.