RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 03/13/2026 15:05

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (64%)

    Sign in (64%)

  2. Online Play (27%)

    Online Play (27%)

  3. Game Crash (9%)

    Game Crash (9%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Sign in
United KingdomUpton Sign in
GermanyHeidelberg Sign in
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Realtrav50 Travis (@Realtrav50) reported

    @JagexSupport I was a player moderator for about 3 years until a couple weeks ago. I was having phone issues so I deactivated my auth so i wouldn't lose my account. I wasn't able to get a new phone and a new auth right away until now. Can someone please help me get my pmod back? Rsn trav50

  • AlyssaMalo36868 Alyssa Malone (@AlyssaMalo36868) reported

    @Jaahh777771351 @JagexTrident @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance

  • ZeppelinPotts Zeppelin Potts (@ZeppelinPotts) reported

    @theifliesel @JagexSupport did you just link to jagex account recently? thay happened to me and i thought i was hacked on my main.. turns out, i just traded my username log in for the need to use my email to sign in now 😒

  • ahoy674 fsadvgdsagvbd (@ahoy674) reported

    @JagexSupport I tweeted for support before but I never got a response. To reiterate my issue: I had a F2P UIM (Shenkansen) in OSRS that was falsely banned for macroing. I never botted or used any 3rd party software but my appeal was still denied. How do I get support for this?

  • ChristinaM93779 Christina Menorah (@ChristinaM93779) reported

    @LuizCCovaSan @JagexSupport Have you try reaching out to #rudyactive_tools on Instagram or message he helped fix mine because I also had the same issue earlier today

  • mrknapp99 travis knapp (@mrknapp99) reported

    @OldSchoolRS I can log into my account on the RuneScape homepage but won't accept my password for the jagex launcher? How do I fix this?

  • izzatgichki ⅭZ༝🔶­­­ ­­В­­l­n­­­­a­n­­­с­­­­­e­ (@izzatgichki) reported

    @RuneScape free @Odablock ,a permaban over such a small problem is unethical and that too without a warning no **** bro. #freebaldy

  • Ropetim375 Ropetim (@Ropetim375) reported

    @ZeppelinPotts @theifliesel @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to SPYROFIXX on instagram he helped me when I had similar issue

  • KCLLOLYPOPINHAD KCL-LOLYPOP INHAD (@KCLLOLYPOPINHAD) reported

    @wtfomgbbq123 @JagexSupport Send a message to kelvin_limited on Instagram he's a real cyber expert, he can help you out just like he helped me out when I had same issues yesterday

  • Iampunished James (@Iampunished) reported

    @JagexSupport Hey Team, I still have not received and support on this issue. I have never botted or used illegal 3rd party clients. Can you please provide the evidence to this or offer an explanation?

  • AlyssaMalo36868 Alyssa Malone (@AlyssaMalo36868) reported

    @Adrian_War57 @NatalynnOwO @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance

  • rafie28200 Syed Rafiuddin (@rafie28200) reported

    @LuizCCovaSan @JagexSupport Contact @Clone_techs on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • Bruce5305019603 Bruce (@Bruce5305019603) reported

    @SamNixon52 @JagexSupport Hi I had a similar issue but @estesolution1 on Twitter recovered mine successfully. She is reliable

  • Mackzstarr1 Max Zielinski (@Mackzstarr1) reported

    @JagexSupport Whats the time scale for a response? just so I know, I am waiting to get my issue resolved so I can get back to playing

  • 999onmymind 999onmymind (@999onmymind) reported

    @JagexSupport experiencing a glitch where all my abyssal pearls have disappeared from my inventory it's happened twice and ive lost 200 pearls

  • liplicker66 柚子が採れました (@liplicker66) reported

    @lawine_026 @JagexSupport I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues

  • Realtrav50 Travis Smith (@Realtrav50) reported

    @JagexSupport Hello, I was a player moderator for about 3 years until a couple weeks ago. I was having phone issues so I deactivated my auth so i wouldn't lose my account. I wasn't able to get a new phone and a new auth right away until now. Can someone please help me get my pmod back?

  • mnghdswwryuf lo (@mnghdswwryuf) reported

    @PrayInquis @JagexSupport @JagexAsh Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • mnghdswwryuf lo (@mnghdswwryuf) reported

    @DakotaW14370071 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • lawine_026 Berkay (@lawine_026) reported

    @JagexSupport Hello! I did that, it just doesn't work? I understand my previous account credentials has been changed to my new Jagex Account, but even then it does not login nor can I recover my account. Any ideas?

  • Ropetim375 Ropetim (@Ropetim375) reported

    @Iampunished @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to SPYROFIXX on instagram he helped me when I had similar issue

  • gcborg Dren. (@gcborg) reported

    @JakeGikas @OldSchoolRS Pretty sure the fix is scheduled for next week

  • YouthsAnger Dustin Johnson (@YouthsAnger) reported

    @OldSchoolRS So you guys marked my entire ISP as malicious. No one who uses the companies internet service can access RuneScape. Help please

  • edison_ao Edison (@edison_ao) reported

    @ebrokant @OldSchoolRS what issue?

  • wtfomgbbq123 Evan Vande Velde (@wtfomgbbq123) reported

    @RuneScape You know what would be really nice. is if youre new jagex account system didnt eat my account then not let me login with the account i created

  • MonkehOSRS Monkeh (@MonkehOSRS) reported

    @Addyhml We shouldn’t be celebrating people receiving undeserved bans from runescape. What’s the point of a terms of service if targeted bans can occur outside of set guidelines.

  • mnghdswwryuf lo (@mnghdswwryuf) reported

    @ohAnthonyGordon @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • Antonio2895680 Jin mo (@Antonio2895680) reported

    @ciociotkaa @JagexSupport Hi there bro Am sorry to break it out to you support is out of service my friend @rezatech1 has been the one helping others on Instagram reach out to him regarding your issue man

  • mnghdswwryuf lo (@mnghdswwryuf) reported

    @Ariesosrs @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • Captain_Newf 🏴‍☠️Captain Newfie 🇨🇦🌊⛵️ (@Captain_Newf) reported

    @OsrsNeb @Jagex | @OldSchoolRS SERIOUSLY GUYS???? Yo Oda’a gone I’m out man straight up delete delete delete just shows they don’t give a FLYING F about they’re community nobody gave a F about me when I lost my minecart glitch lol