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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Zahc🌐
(@ZahcTV) reported
@RsFerrous @RuneScape fix yea game, and unblock @RsFerrous.
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Catherine Currie
(@Catheri08698926) reported
@Andrea_DIF @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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gameistrash
(@Gameistrash_) reported
@poof420 RuneScape login screen. Or halo 3 Main Menu
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Vicky
(@Vicky59070730) reported
@JagexSupport Thanks for your speedy reply! The issue still persist. I have tried this on my laptop (with different router) and my phone, both website and game didn't load. Using a random country VPN (USA, Singapore, etc) works. So the issue is with my country/region IP.
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MISTRESS KIN DON
(@agbabiakaoluw15) reported
@LukeLionel1 @JagexSupport Luckily they recommended @hsbbits for my banned account and he help me fix my account is now working perfectly hopefully he can help you too.
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JustTheTipBabe
(@JustTheTipBabe) reported
@JagexSupport Hi jagex why is it so hard to communicate with a human about a problem with my account. I haven't logged in for years to my osrs main. To log in and see it was banned may of this year for macroing. How is that possible when i haven't logged into the game for years.
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Catherine Currie
(@Catheri08698926) reported
@T__Toez @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Peter Neuhaus
(@p24neuhaus) reported
@JagexSupport Dawid, I know that policy is once an appeal is rejected the case is meant to be ignored, however this is 100% being applied in error here, is there anyone I can talk to to try and make my case. This account is so many hours of play and I have done nothing against the rules…
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edboy2019
(@why__wait) reported
@JagexSupport I have serious issues with certain rooms in RS3 DG. The most impossible puzzle currently is the crystal room. When you power it up it is impossible to see which ones are currently lit up / where they are. I have changed the skybox and shadows are off. Still broken
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Owen Land
(@OwenTheMetal) reported
@lifeofdad94 @JagexSupport I actually had a Mod contact me when i had the same issue, Check your emails and look in your block list, hackers tend to block the jagex emails to stop you getting your account back. i had this issue and it got sorted the same day i found they had blocked jagex emails
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MISTRESS KIN DON
(@agbabiakaoluw15) reported
@kratomkola @JagexSupport Luckily they recommended @hsbbits for my banned account and he help me fix my account is now working perfectly hopefully he can help you too.
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Magee City
(@MageeCity) reported
@millet_luke @JagexSupport They literally let people bot and give them a one day and I’m having this much trouble recovering my account after it was used for gold farming or staking?
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Rhonda Wolfe
(@RhondaW56788660) reported
@TonyGardiner20 @JagexSupport Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.
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Catherine Currie
(@Catheri08698926) reported
@juramist @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Randy
(@Randy02693153) reported
@JagexSupport For the last 3 in game days the Secret Santa bear keeps telling me I've donated enough to get my daily prize and need to do so for 11 more days to get the title. No changes. I've logged out and restarted computer so no issues with that any other fixes?
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RedNeck BlackFlag
(@RedNekBlackFlag) reported
@wizards_magic I've been playing magic since the original mirrodin block and I've spent hundreds of dollars on arena, but I'm quitting until you fix your arena shuffler. I'll be playing RuneScape until I hear y'all have had the humility to acknowledge there's something wrong with the shuffler.
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Catherine Currie
(@Catheri08698926) reported
@kratomkola @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Catherine Currie
(@Catheri08698926) reported
@juramist @JagexSupport I was recommended to @Quick_restore. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Catherine Currie
(@Catheri08698926) reported
@thisisepiche @JagexSupport I was recommended to @Quick_restore. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Edwin Wallon
(@EdwinWallon) reported
@JagexBoko can you help me please 🙏? Big problem with runescape 3 🥺
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carl 🥷🏻
(@returdalert) reported
i just login into runescape and stare at the screen for 5 minutes until it disconnects me from the server then i login and do that about 17 more times until i have come up with a great plan of what ******** to do which is usually nothing cry and log out
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Catherine Currie
(@Catheri08698926) reported
@JustTheTipBabe @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Angel 😇
(@TheAngel358) reported
@JagexSupport But like jagex though yall aren't going to fix yalls mistake with my account from being flagged rwt and it wasn't yea I can play but was dumb and now yall aren't going to ban people from buying runescape accounts they are both rwt
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👑 Dragy 👑
(@Dragy) reported
@AndrempyTV @DonHaci Casual and unranked and i keep cs running when doing runescape i tried faceit 2 times i got to lv3 i think but didnt care enough since it didnt count for xp and service medals
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Catherine Currie
(@Catheri08698926) reported
@NlCO666 @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Catherine Currie
(@Catheri08698926) reported
@LukeLionel1 @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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MISTRESS KIN DON
(@agbabiakaoluw15) reported
@kratomkola @JagexSupport Luckily they recommended @hsbbits for my banned account and he help me fix my account is now working perfectly hopefully he can help you too.
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Chris
(@Chris06323649) reported
@OldSchoolRS HI @OldSchoolRS I am unable to login my account. I forgot the Email address. I know the Login name and Password and i can also only login through my Mobile Phone.. Please help i cant find the Support Location on your site and im becoming Defeated :(
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AngerBoi ⚛️🏳️🌈
(@Andrea_DIF) reported
@JagexSupport I need help, after an error and my account getting banned, I got unbanned but it's now locked, when I try to add both my emails it doesn't recognise any of them
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MISTRESS KIN DON
(@agbabiakaoluw15) reported
@NlCO666 @JagexSupport Luckily they recommended @hsbbits for my banned account and he help me fix my account is now working perfectly hopefully he can help you too.