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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mohammed Siddiqui
(@Mohamme82238145) reported
@JagexSupport Hi, my username on Runescape is QMUL. I became a member just a few days back. Unfortunately I have been getting an error message almost every day since I became a member. It says "you have logged in using this address too many times, try logging in 5 minutes later
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Jessmister
(@homeless_wizard) reported
@JagexSupport the problem is they deleted every membership purchase in my email and changed the recovery email. i have other purchases in my email still relating to the account that i can include but i can't remember me the earliest dates as they were like 15+ years ago
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Matthew Horton
(@Matthew47315057) reported
@JagexSupport @sam42439902 I would know eugene look into my acc thingsblowup macroing perma banned when i was watching utube working while i played utube but u guys say appeal. Thats how bad u customer service wont even look into anything even if u guys are the WRONG ones
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Skuldr
(@SkuldrOfficial) reported
@Stanko96966379 @OldSchoolRS @AngelsScapes Most people didn't get banned that exploited the glitch. The reason he did was because it was completely his fault he spent the entire hour up until he was banned hunting and killing players all over Runescape who were defenseless and were never reimbursed for their items.
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Giovanni Siciliano
(@Neve1Official) reported
@JagexSupport My account login name is darkanjo77 My appeals were used up years ago, and i was wondering if I could be given another appeal
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Austin Bobholz
(@Im_Austain) reported
@JagexSupport I placed a bug report in game about invention being broken any ideas when this might be hot fixed or should I trademark the term Invention Lockout 1.0
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Austin Bobholz
(@Im_Austain) reported
@JagexSupport Please, fix this ASAP idm it just sucks to see new players who just got invention not even able to complete the tutorial.
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👸❤️Cora Abigail👑🥰
(@Cora106310) reported
@AndyFry83726033 @OldSchoolRS Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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Marius
(@norftw) reported
@RuneScape Any plans on fixing current graphical issues and stuff while you have your "system brush-up" on the 9th of June?
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welho
(@gucciwelho) reported
@JagexSupport I don’t get any error messages it just loads for a couple of seconds and then shuts down.
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Matthew Horton
(@Matthew47315057) reported
@JagexSupport @sam42439902 Banning players instead of bots gj osrs 13 years of crappy customer service
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rubeeh
(@ru8596beeh) reported
@j_the_meme @JagexSupport Contact Astro_esdeey on Instagram,they recovers any hacked account and help with any accounts issues
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Cyka Bass
(@cyka_bass) reported
@FemboyBusiness Care to start a RuneScape armour trimming service?
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i like trouble brewing
(@surginald) reported
@OldSchoolRS good update, but when is trouble brewing hard mode coming out? I need "The better stuff" to make super mature ales
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Matt(Rs Bootsy)
(@Rs_Boots) reported
@JagexHelpFrost @JagexSupport I assume they're working on a fix, if so whats an eta?
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👸❤️Cora Abigail👑🥰
(@Cora106310) reported
@simpletobal @JagexSupport Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account
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Bby Girl 💞❤💅
(@Bad_bbyxoxo) reported
@paulbro80106807 @JagexSupport Don't panic I had the same issue but with the help of @champtoolss I got my issues resolved all thanks to him
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DDDGFRjuufdysP6🏳️🌈
(@Rosegull6) reported
@SkremaxNetwork @RuneScape its a issue that hasnt been fixed for over half a year, its hard when you run a popular friends chat, and having to log into 07 just to change ranks
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Matthew Horton
(@Matthew47315057) reported
@JagexSupport @QaisarK91885293 Error code happens everyday 13 years
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DamienThornUK
(@DamienThornUK) reported
@RuneScape Did they fix clue scroll sliders? No mention fixes and didn't even acknowledge them being broke.
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Gohan
(@Donatasxdd) reported
@JagexSupport Hello, I'm experiencing a bug where each time I reload my client it resets game client layout from fixed - classic to resizable - classic. I've tried it with different clients (classic, RL), the problem stays the same. I've tried to reinstall clients, delete cache.
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w308forklift_osrs
(@w308forklift) reported
@OldSchoolRS For the automatic rejoining of guest clan chat can you please make this a background task? It is quite annoying that it pops the panel up on login, especially on mobile.
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phronesis
(@phronesis____) reported
@JagexSupport Sorry if my previous tweet was all-over-the-place. I'm unable to login to my HC account with the RSN "NSA 4 THC" (more on my name choice later, hehe) Are we able to correspond via Zendesk, email or messages?
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Candy Newb
(@Candy_Newb) reported
@JagexSupport Can you please for the love of GOD fix the Invention Tutorial on RS3????? I just finished a good 11 hour grind and got bugged on tutorial because it thinks I need an Ancient Gizmo.... Imagine a skill with req... then laughing and saying no... because you won't fix..
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I am Turbby
(@I_am_Turbby) reported
@JagexHelpL0ne @JagexSupport Still nothing being done to fix their mistakes. I have never done what was accused of me on the account that has been banned. Trading other accounts should not result in bans and that's extremely toxic and a way for other players to get innocent players banned.
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Candy Newb
(@Candy_Newb) reported
@JagexSupport Please FIX THE Invention Tutorial... Multiple Reports have been sent, entire reddit have said it has been a known issue. But low priority, so you haven't fixed.... PLEASE FIX I can't unlocked or advance beyond the tutorial................. PLEASE FIX
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TheCrunkBunny
(@HeyGuysItsLola) reported
@RuneScape @JagexSupport I’ve never had this much trouble trying to BUY MEMBERSHIP after a half hour of trying 4 different cards I gave up. It’s not worth playing if it’s that much hassle.
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Her SHER
(@qootmykerwrt) reported
@theherosandwich @JagexSupport Instead of you tweeting here and waiting for respond... try to message @Mille_solutions they can fix any disabled/hacked/blocked/locked/suspended accounts within 30min.
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Reckless Lad
(@recklessladrs) reported
@OldSchoolRS Scaling on story mode is a bit excessive. I had almost as much trouble carrying a 5man team with 3 newbies as I would in a normal tob ... I shudder to imagine a team of 5 newbies trying to do it themselves.
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Giovanni Siciliano
(@Neve1Official) reported
@JagexSupport My account login name is darkanjo77 My appeals were used up years ago, and i was wondering if I could be given another appeal