1. Home
  2. Companies
  3. RuneScape
RuneScape

RuneScape status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • mcart49014
    jim smith (@mcart49014) reported

    @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

  • kent_joyce45
    Kent (@kent_joyce45) reported

    @The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.

  • SirSugarBeard
    Sugar Beard (@SirSugarBeard) reported

    @JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?

  • freesportsdubs
    GoldenLocks (@freesportsdubs) reported

    @George6230271 @SoyDuro3 @JagexSupport It’s not his problem. Man up stop being a ******* *****

  • Forget_Sleep
    Will (@Forget_Sleep) reported

    @reysokas @youtooz @OldSchoolRS Mine came broken today

  • Bernelis88
    Dainius (@Bernelis88) reported

    @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

  • TheRealZZP
    ZigZagPower (@TheRealZZP) reported

    @JagexSupport @JagexAsh I've checked the rules. I have not broken them. It was an automatic mute, and an automatic denial of the appeal. I'd like a human to take a look at it please. I've been in contact with a Pmod who says that I didn't do anything wrong. Could a real person please just take a look?

  • NoFlexFults
    Dave (@NoFlexFults) reported

    @JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks

  • PinkchinsOSRS
    Pinkchins (@PinkchinsOSRS) reported

    @OldSchoolRS Could we get a fix on all the "clienting" happening in PVP

  • jordanranson
    Jordan Ranson (@jordanranson) reported

    @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

  • RavenKarp
    Raven Karp (@RavenKarp) reported

    @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

  • LionedasTV
    Lionedas (@LionedasTV) reported

    @osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on

  • vicklernesser
    runman (@vicklernesser) reported

    @Pidbullz @GoodGirlNaomi @OldSchoolRS I'm actually trying to wrap my mind around how you could even perceive this as a problem. Why is any of this a problem? Oh no, I have to use ANOTHER skill at the destination? God forbid. That's horrible. I need to do sailing to access sailing resources? **** thats horrible

  • _StoicJoe_
    Joe (@_StoicJoe_) reported

    @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

  • LetsDebateOnX
    LetsDebateOnX (@LetsDebateOnX) reported

    @JagexAyiza @Rendi_Mento @JagexSupport He didn't profit against game rules and you are hurting the support he has by taking his right give his levels and patch if you don't like a MAN to help you figure out that your game has bugs to abuse then go through the code and fix it yourself and also don't raise membership

  • Vythmarias
    Vith (@Vythmarias) reported

    Hey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.

  • Scott2Tall
    Scott Jones (@Scott2Tall) reported

    @JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)

  • smith1792
    Smitty (@smith1792) reported

    @Mandrue @OldSchoolRS I do find myself just insta selling shards at the end of the night which I imagine alot of people are doing. Just feel that they need to do something about it before we have another fang problem and they try to rectify 3 years too late.

  • 6nchesTV
    6nches (@6nchesTV) reported

    @OldSchoolRS Ya there is defo issues… cant alch or open clan chat without connection lost

  • 000x_eth
    000x (@000x_eth) reported

    @OldSchoolRS @JagexSupport please help me. When I click to log into my account on mobile, it skips the login screen and just logs me into my alt. I can’t log into my main because it never bring me to the screen to type in my email/password.

  • KushiKush_
    Kushi Kush (@KushiKush_) reported

    @OldSchoolRS Makes sense, was doing corrupted G and felt such heavy lag, swapped worlds and it barely helped. Thx

  • MrColinSawyer
    Colin Sawyer (@MrColinSawyer) reported

    @psythoticc @JagexSupport Hey @psythoticc! Jagex Support has live chat service with a moderator. Head to Jagex Support website.. I hope this helps.

  • baldeggrs
    Fkgkgmg (@baldeggrs) reported

    I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

  • mark99229
    mark (@mark99229) reported

    @CaitlynJen50949 @OldSchoolRS Judging by your profile I think you have bigger problems than the alphabet people hurting you

  • RetiredHybrid
    Retired Hybrid (@RetiredHybrid) reported

    @EldadelinKantor @OldSchoolRS You said that with a straight face? More bots/players afking for 25min login timer doesn’t equal more popular. It hasn’t gotten better in like 4 years.

  • spartapeople1
    spartapeople (@spartapeople1) reported

    @JagexSupport is Grand exchange broken? buying glorious bar at same price now cost 8 m

  • INeed7M
    I Need 1M (@INeed7M) reported

    @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

  • vicklernesser
    runman (@vicklernesser) reported

    @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.

  • kursedy0u
    Tony Magee (@kursedy0u) reported

    @OldSchoolRS Any fix for the players that have been falsely banned yet?!

  • JBellingham22
    JB 22 (@JBellingham22) reported

    @JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2