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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Cody Wasemiller
(@MajorChodie) reported
@JagexSupport Would be nice if y'all actually provided customer service to your tickets cut by the help center. Filed a ticket two weeks ago and followed up, still ain't heard nothing.
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harkiwi
(@HarKiwi) reported
@islixx19 @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Wilsonyoung2244
(@youngwilson2244) reported
@4Ralp @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Wilsonyoung2244
(@youngwilson2244) reported
@hugofilipe3545 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Dakota Wayne Coslow
(@Dakotac2307) reported
@shoeme13 @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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hyu
(@hykhyk5575) reported
@iGetTiltedEasy @Jagex @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....
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Wilsonyoung2244
(@youngwilson2244) reported
@br444ful @JagexHelpFrost @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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HobbsBuck458
(@HobbsBuck458) reported
@TheSKYNDicate @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Chekilek
(@iGetTiltedEasy) reported
@JagexSupport @Jagex The issue I have with this, is I can't log into the email I made to create the account, as I only created the email account just for this account, so any recovery option I try sends an email to an email account that I am unable to log into to fix my account
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hyu
(@hykhyk5575) reported
@hugofilipe3545 @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....
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Tabbi
(@Technotabbi) reported
@RuneScape Are there currently server issues? I can't set an E-Mail and passwort. Played on Steam and wanna switch to mobile. "The web server is not reachable"
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Wilsonyoung2244
(@youngwilson2244) reported
@Bazz_Army @HelminiakTrent @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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lucy 🏳️⚧️ #hearthguild
(@lucythetransfem) reported
im@gonna cry i can’t remember my runescape login AGAIN
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Vedgy
(@VedgyB) reported
@JagexSupport I'm trying to recover my stolen account but the relevant zendesk form gives a generic error when I submit. Let me know what I can do.
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Stephanie Mitcheel
(@Stephaine_Mitch) reported
@MajorChodie @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Cameron Pfeil
(@DCI_guy) reported
@OldSchoolRS Please fix the PVP matchmaking. Spend 15 minutes just trying to get into one fight. And then you join and it either teles you back to the waiting area or you get paired with no one forcing you to leave and try again.
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@Davidharvey76432
(@Davidharvey7641) reported
@islixx19 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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ve
(@nfss19551) reported
@iGetTiltedEasy @Jagex @JagexSupport Prefer you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Wilsonyoung2244
(@youngwilson2244) reported
@Massive_RS @JagexSupport @RuneScape There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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jord121
(@supmayne21) reported
still no bonds or even replies @JagexSupport ! imagine giving your company REAL money and you give me absolute nothing back. paid on the 17th your service is absolute shambles
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ab
(@17Arooode1421) reported
@Eric08601377 @JagexSupport My account got locked few days ago as well and every step I made to get it back did not work. I got in touch with #clifftech1 on instagram which he helped to resolve my account issue. You should probably check him out
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@Davidharvey76432
(@Davidharvey7641) reported
@Bazz_Army @HelminiakTrent @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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Wilsonyoung2244
(@youngwilson2244) reported
@LukasTer3 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Bluudi
(@TellUsRS) reported
@RuneScape For the love of god, fix or rework parts of the 120 max cape, the hood is not recolourable and there have been countless posts regarding the design decisions since release, the fact that a decade old cape looks better than something made 3 months ago is absurd
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Wilsonyoung2244
(@youngwilson2244) reported
@JohxanderGaming @JagexHelpFrost @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Wilsonyoung2244
(@youngwilson2244) reported
@imdavidday @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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ab
(@17Arooode1421) reported
@Mooks_Inferno @JagexSupport @OldSchoolRS I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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hyu
(@hykhyk5575) reported
@tiredsmileboy @JagexSupport @Jagex Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....
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sey
(@mmohv_) reported
@OwenJStockton @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Pierre Sandberg
(@MisPlacedXx) reported
@JagexSupport Im sure im not special in any kind, but i feel so damn ignored regarding a ban on my 20 year old main. Need to come in contact with SOMEONE regarding this matter. Please DM me so i can explain my matter since your customer service is next to none. Best regards