RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (73%)
• Online Play (9%)
• Glitches (9%)
• Game Crash (9%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	23 days ago
Drammen	Sign in	1 month ago
Avondale	Sign in	1 month ago
Sussex	Online Play	1 month ago
Cuijk	Sign in	1 month ago
New York City	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan Herbertson (@NathanHerb82551) reported 4 minutes ago

  @JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.

• 
  Scott Jones (@Scott2Tall) reported 5 minutes ago

  @JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)

• 
  000x (@000x_eth) reported 10 minutes ago

  @OldSchoolRS @JagexSupport please help me. When I click to log into my account on mobile, it skips the login screen and just logs me into my alt. I can’t log into my main because it never bring me to the screen to type in my email/password.

• 
  Mattlathrop (@Matt71617251) reported 12 minutes ago

  @JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.

• 
  Kent (@kent_joyce45) reported 14 minutes ago

  @The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.

• 
  squashmvp (@squashmvp) reported 15 minutes ago

  @OldSchoolRS Oh hype. I forgot about the poll part tbh but vote wouldn't have mattered anyways 🥲 two things tho. Can you fix the shirts from trouble brewing so they don't have weird cuts? That's it. There's no 2nd thing.

• 
  Jingles🎷🦣 (@JingIesss) reported 16 minutes ago

  @TheKragmeister @Bigstinkemanv2 @OldSchoolRS Why would they want you back lmfao they still get 120k daily players, clearly your level 85 account isn’t a big issue to them

• 
  Fkgkgmg (@baldeggrs) reported 16 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  willCodeForFood‼️ (@LuboValkov) reported 23 minutes ago

  Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

• 
  David @ Japan! (@1davidj) reported 28 minutes ago

  @Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much

• 
  Dave (@NoFlexFults) reported 28 minutes ago

  @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

• 
  Valliance (@Valliance_) reported 29 minutes ago

  @smith1792 @OtherFish_ @OldSchoolRS i dont care much for gpscape preservation from my end, so i won't speak on that. but torva's value reflects a supply issue, because the boss is not liked widely. also demand changes these prices. it was giga BiS. Nothing beat it for offense or even def. So it was giga valued.

• 
  Flower83 (@Flower83_) reported 31 minutes ago

  @OldSchoolRS fix the game next year: - no OP sigils - add dry streak protection for drops - no Dittershitter - dont nerf venge during finals - cap food advantage for finals

• 
  Sugar Beard (@SirSugarBeard) reported 32 minutes ago

  @JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?

• 
  Jordan Ranson (@jordanranson) reported 36 minutes ago

  @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

• 
  ringo (@ringo794) reported 38 minutes ago

  @INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD

• 
  jim smith (@mcart49014) reported 38 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  Grazium (@Grazium_) reported 39 minutes ago

  @OldSchoolRS So about that fix...👉👈🤡

• 
  Dxxxk (@Dxxxk_) reported 39 minutes ago

  @OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update

• 
  CrudeBunny (@Samyazas) reported 40 minutes ago

  Everytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..

• 
  Alicia Cameron (@ACameron589) reported 41 minutes ago

  @JagexSupport can’t login - won’t let me connect to game centre

• 
  Hearte (@xHearte_) reported 43 minutes ago

  @OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)

• 
  RooK (@RooK_OSRS) reported 44 minutes ago

  @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

• 
  Quentin Phelps (@Qballa69420) reported 49 minutes ago

  @JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!

• 
  Nir Barsheshet (@nbarsheshet) reported 51 minutes ago

  @IronCore18G @OldSchoolRS Forgive me for enjoying a chill 400-450 toa and not pushing towards 500 after I already got fang kit. I’m probably a moron. About the 7% - if 1% of the raiders get 7% of the uniques it is a problem and if you don’t see it you’re the moron.

• 
  LetsDebateOnX (@LetsDebateOnX) reported 53 minutes ago

  @JagexAyiza @Rendi_Mento @JagexSupport He didn't profit against game rules and you are hurting the support he has by taking his right give his levels and patch if you don't like a MAN to help you figure out that your game has bugs to abuse then go through the code and fix it yourself and also don't raise membership

• 
  Andermonk (@Ander_Mander) reported 54 minutes ago

  @verdorren @OldSchoolRS I was telling you what *actual* real life problems are, not problems that men who wear tampons have.

• 
  casi (@eepycasi) reported 55 minutes ago

  @OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.

• 
  BurntLegumes (@BurntLegumes) reported 56 minutes ago

  @RenZazaX @OldSchoolRS Varlamore was always intended to be 3 parts to avoid the kourend issue of "it's a big place with nothing to do". I agree though, Ill be glad to see focus shift back to other quests. Penguin sequel when? Plus fairy tale 3 sure to be hype

• 
  serenegeneration (@SereneGenerate) reported 58 minutes ago

  @OldSchoolRS i mean i coulda just burned all the sheep and that would have solved the issue.