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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Chris_Ski
(@_Chris_Ski_) reported
@MvpTrixter @RuneScape so it isnt a firewall issue, but the server is actually down? well that was a fun ride lol
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EssexYorkie
(@EssexYorkie) reported
@NasaIsHungry @RuneScape I did exactly this!! Returned home from work and got the Error. Asked my wife if she's done antivirus updates, deleted RS and reinstalled,couldn't remember my password so had to reset that. After all that I find out its Jagex fault. Wish they would put it on load up screen. 🤬🤬
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Runicrow
(@Runikrow) reported
@RuneScape @JagexSupport I see we are 4 hours into the 3 hour shut down. I'm super curious to see what the issue was and how something this big was missed.
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EssexYorkie
(@EssexYorkie) reported
@NasaIsHungry @RuneScape I did exactly this!! Returned home from work and got the Error. Asked my wife if she's done antivirus updates, deleted RS and reinstalled,couldn't remember my password so had to reset that. After all that I find out its Jagex fault. Wish they would put it on load ip screen. 🤬🤬
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Aaron 🏳️🌈
(@TsuyoiBoii) reported
@JagexSupport So, I can't access my account because I forgot my password because I changed it recently for better security. When I hit recover it gives an error because I have it registered to a different e-mail than I created it with, but also have an account registered to that
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bort hidebehind
(@HidebehindBort) reported
Hi guys, right now i can't get on runescape whatsoever. I don't know when the issue will be resolved but stream is delayed. Sorry!
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Moist | Nasa 「ナサ」
(@NasaIsHungry) reported
@TOF_FR_Media @RuneScape No it’s still not working
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Nick
(@Nick55591248) reported
@MikeHolt95 @Ejmillan @RuneScape well my issue is they offered membership to be transferred so if i start playing on the account i first created will they just transfer that membership to my other one without saying anything and then i dont have membership on my second account.
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Pedro
(@pedrango) reported
@RuneScape is not working yet, right?
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cody
(@ibeslappndabass) reported
@RuneScape I'm getting hit with "too many login attempts" now..🙄
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LeoStarr✨✨
(@LeoStarr93) reported
@osrsboomer2 @JagexSupport If you got any recommendations to #clifftech1 you should quickly contact that guy, he helped me recover my banned account his service is secure and legit he is the only legal person that can help you out except support system
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Chris_Ski
(@_Chris_Ski_) reported
had this urge to play @RuneScape again on their fresh start server. the gd game wont install giving me a firewall error even when i've temp. turned off my firewall. likely this test build of windows that im on, but still thats an odd error.
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LunarisLupas | RG
(@lunaris_lupas) reported
@le_me_RS You once told me bad for this, but im doing it again. @JagexSupport fix it plz.
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Anthony Farley
(@AnthonyFarley3) reported
@Knykknak @RuneScape due to the bug causing new accounts to sometimes not have the option to start as FSW, it caused several players to be put in Main Game. in order to fix these instances, main game also had to be rolled back
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MVP_Trixter
(@MvpTrixter) reported
@_Chris_Ski_ @RuneScape Yep, I just finished work and wanted to start playing FSW but apparently there was a bug that let FSW accounts enter the main servers so everything is down until they fix it + roll it back, rip
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Bahdbaron21 😈
(@bahdbaron21) reported
@DiogoOSRS @JagexSupport @Jagex The support team doesn't work anyways I had similar issues but I was referred to RUIZ_CYBER on Instagram he recover banned,hacked,and disable accounts.
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Valen_01
(@The_Valen01) reported
@JagexSupport how does one cancel a membership transfer request from Fsw issues?
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Tower of Fantasy Media
(@TOF_FR_Media) reported
@RuneScape @RuneScape crash crash crash crash on a i9 3090ti you're dumb?
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Chev
(@ChevalricRS) reported
@GOTSpectrumTV @RuneScape @Apple never had any issues ;) wish they were apple
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Seth Coonis
(@SethCoonis3) reported
@ShilohRainee @RuneScape Man I didn’t see this at all , was trying to log in and it kept giving me a fire wall error , was worried as **** just to find out games just down
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john the fan
(@jbonbelair) reported
@RuneScape I'm playing RS3 now. No issues. I lost track of time, was at GW1. Garb of Subjugation in my procession. Steam battlestaff and beaucoup potions. Poof, all gone along with progress. Start over Not mad, my fault. Wasn't paying attention.
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Arthrima
(@Arthrima) reported
Had to disable my authenticator because it did not work for whatever reason, my desktop auth was always wonky, that's what happens if you don't login for 900+ days, made the switch to the phone auth. :) so fresh worlds made me check my account, good work game! #runescape
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smokey700
(@Manu_Kose666) reported
@RuneScape Fix servers first and then create news
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Lars Eilif Nielsen
(@svupster) reported
@RuneScape I understand there can be issues with a new launch format. But i also expect as a paying player to get some compensation, as i and many others are paying for a service. what kind of compensation is on your list when something like this occurs? Thanks, Lars, aka Kinnaree from rs3
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Airin
(@AarynJohnsyn) reported
@NasaIsHungry @RuneScape You keep getting the error about a firewall blocking the game?
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Michael Ross
(@Michael111888) reported
@RuneScape JAQEX... FIX THE GAME... IT SUCKS PLAYING THIS GAME... AND I CANT QUIT BECAUSE IM ******* ADDICTED!!!! (Before people mald - tyler1 meme)
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crèche
(@OluwafemiGbade1) reported
@Ziyoge @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to allenfixx on instagram he helped me when I had similar issue
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Jake Larner
(@Nightlock45) reported
@DamienThornUK @SprigganSir @RuneScape I do find it kind of funny that the reason for the issues was too many people trying to create new accounts at the same time, and yet it's a game mode that *checks notes* people didn't even want.
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Blade the Vapsolotl🔜MFF!
(@BladeVap) reported
Yo @RuneScape, you didn't fix ALL of the FSW accounts. My new one never got the prompt that it could pay on FSW servers, so it's stuck as a new account not involved with this nonsense. You said you fixed it. You lied.
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Green Man511
(@GreenMan511RS) reported
@RuneScape Can confirm, it is working, thank you for your work today Jagex, It was a rough start but you managed to fix it, thank you. I just have a question about the membership transfer, I sent in a transfer request in order to transfer the membership, but that is no longer needed.