RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/10/2026 03:05

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (24%)

    Online Play (24%)

  3. Matchmaking (6%)

    Matchmaking (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • AshFromAc Ash (@AshFromAc) reported

    @JagexSupport I’m attempting to make a purchase on the website, and none of my cards are working. Is there an issue with the payment system?

  • baniswh banish (@baniswh) reported

    @tobes_heater @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • baniswh banish (@baniswh) reported

    @JenelleVictoria @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • sa88888555 dap (@sa88888555) reported

    @RudeyTHFC @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • LightInLightOut M (@LightInLightOut) reported

    I wonder if I remember my RuneScape login

  • Chapman92928 Chapman (@Chapman92928) reported

    @Blessed199409 @JagexSupport @OldSchoolRS There’s this genius who can help write to #levinfix on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • sa88888555 dap (@sa88888555) reported

    @tobes_heater @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • Lunniii1 Lunniii (@Lunniii1) reported

    @JagexSupport Hi Dorothy, I made this account 14 years ago and no longer have access to the old email or information i provided when i first made this account. Ive been logging in for over 2 years and no problem. Its set up to my authenticator and password change i made about 10 years ago.

  • dmgital Digital (@dmgital) reported

    @TillykkeRS @OldSchoolRS @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to levinfix on instagram he helped me when I had similar issue

  • justin1mage justin1mage (@justin1mage) reported

    @tobes_heater @JagexSupport You are not facing this only got this problem yesterday but was referred to Hack_linguist on Instagram and he was helpful.

  • DerpingtonsHere DerpDerpingtonIsHere (@DerpingtonsHere) reported

    @OldSchoolRS They about to crash blood rune prices

  • baniswh banish (@baniswh) reported

    @RudeyTHFC @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • Qwindagibee Dagibee (@Qwindagibee) reported

    @iKerryrs @Mark_Dasian @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to levinfix on instagram he helped me when I had similar issue

  • JanoyCresvaaaa Hunter Bidens Laptop (@JanoyCresvaaaa) reported

    @JagexSupport I had to also change the password and recover my account because i guess whoever gained access to it changed my login information too.

  • ZabuzaUGC Zabuza (@ZabuzaUGC) reported

    @_jbbolter Was playing Runescape and someone mentioned it to me. Made an account then didn't login again for about 15 years. Started actually playing a few months ago.

  • AlecAlleva goofy ahhlec 💀💀💯 (@AlecAlleva) reported

    @OldSchoolRS Cannot remove authenticator on my account to transfer auth. to my new phone. The link that you sent me to my email just gave me an error message. Had the link resent, then I was locked out due to too many attempts. Gotta love this account security.

  • baniswh banish (@baniswh) reported

    @brycermckee @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • josejavierh José J. Hernández (@josejavierh) reported

    @JagexSupport Please help me out, make an exception and take away my Permanent Ironman Status please. Account name is IronJosehiha. I know you stopped offering this service, but please make an exception for this time, I beg! @JagexTyran @JagexRoq

  • DanyelleBayliss Danyelle Fields (@DanyelleBayliss) reported

    @JagexSupport I need help getting into my account.. not a payment issue... I sent the email authenticator and have no received it...

  • storieis stories (@storieis) reported

    @DownGiant @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • artijle 045 (@artijle) reported

    @VignissonDavi @JagexSupport Prefer you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • jaysontiler Jayson Tiler (@jaysontiler) reported

    @FoxWonk @JagexSupport I advice you explore the services of ballenfix on instagram regarding your issue because you won’t get any response from customer service

  • BewareOfMyBeard Luke Sterling (@BewareOfMyBeard) reported

    @RsHistoryJuly So about 14 years and 50 weeks ago, I quit Runescape and didn't return until I found out about OSRS two years ago. I understand the problems Jagex were facing, but this 100% ruined the game.

  • storieis stories (@storieis) reported

    @neil__mehta @JagexAsh @JagexSupport I advise you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • axciom3356 xi (@axciom3356) reported

    @RudeyTHFC @JagexSupport There’s this genius who can help write to #robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • axciom3356 xi (@axciom3356) reported

    @tomosfowen @JagexSupport There’s this genius who can help write to #robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • counatry country (@counatry) reported

    @storhuve @JagexSupport Prefer you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • jaysontiler Jayson Tiler (@jaysontiler) reported

    @HinoRevivo @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #ballenfix on instagram which he helped to resolve my account issue. You should probably check him out

  • midlightclub midlightclub (@midlightclub) reported

    @JagexSupport Keep getting this error "Either your account is still logged in or the last world you were using has become unavailable" for my account. It's only happening to my main Libra Zodiac. Can you take a look into this?

  • hatem_ibrahiem Hatem Ibrahiem (@hatem_ibrahiem) reported

    @OldSchoolRS Please someone reply me or help me with this problem i got hacked