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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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yaboy Tpoo
(@TpooYaboy) reported
@JagexSupport does kodatechk on Instagram work for jagex in any way? Someone referred me to him for help with account security cuz my account might be compromised and he wants me to pay a $35 service fee. Just want to know if it's legit or a or not
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Wayne
(@stokeswayne3) reported
@JagexSupport Fix your macro detection system.Came back to OSRS after many years, fully intending on becoming a member and randomly got banned on day 2.Said I was Macroing. I had no clue what that was.Appealed, from my research that doesn't often work.If so I just won't return.
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Johnnie de Jong
(@JohnniedeJong1) reported
@JagexSupport i was just hacked and thieved of my entire bank. how do i properly report this? my cell phone was lost and hacked into, which contained all the login info of my account. is there any hope? prepared for the worst here.
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larry
(@thzeir) reported
@foamingpiss @RsnPur @JagexSupport I totally understand the frustration of this errors or being banned, and I am also not happy Unfortunately, this is an indefinite errors and banned due to irregular suspicious activities, why not contact Aresfixx on Instagram For further assistance
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Wilsonyoung2244
(@youngwilson2244) reported
@ATrvn @JagexSupport @Jagex There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Dylan Bogworm
(@CarDriver541) reported
@stokeswayne3 @JagexSupport seems like a massive issue at the moment, few of us got banned after creating accounts yesterday and a lot of others have said the same thing
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john the fan
(@jbonbelair) reported
@JagexSupport Ty for your prompt reply. After months of dealing with "lost connection" and talking about the issue online as I mentioned in my first post, people all over the world are experiencing the same issue. Grinding away and poof...reload. 4 times today already...its not us...
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07706705615
(@yyroda33) reported
@AnywhereKaitlyn @RsnPur @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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Jace
(@JaceRS3) reported
@RsnPur @Mining_Guild @JagexSupport so dont login to osrs is what im hearing
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Mikaila
(@muinjim) reported
@YourxHerox @JagexSupport Support system is out of service because I also tried all platforms but all thanks to @rezatech1 on Instagram who helped me me out some minutes ago
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07706705615
(@yyroda33) reported
@chalkcoat @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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07706705615
(@yyroda33) reported
@CrankyNomad @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on IG ALPHA_TECHIE with my backup account, the dude was really good so maybe you should try him out instead
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varrock plumbing inc.
(@foamingpiss) reported
@WilliamStanbery @JagexSupport Literally I made an HCIM last night and logged in today to see I’m banned and I’m so confused. But I’ve had my main for a few years and it’s never had an issue.
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Wilsonyoung2244
(@youngwilson2244) reported
@JohnniedeJong1 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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Dave Lotshift
(@SuaveDave3) reported
@jamesbr68719827 @JagexSupport I had similar issue too but was referred to this guy ALPHA_TECHIE on Instagram,he got my account fixed within few minutes.Write to him for help.
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Jeremy🔥
(@scapefuel) reported
@VegettoRS @JagexSupport Did it really take them 2 weeks to resolve this issue?
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Becky Lucky
(@Becky_Lucky01) reported
@AudMike95 @JagexSupport my account had this same issue but it was permanently fixed and secured by @Walker_cyber on instagram i recommend him 💯
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Trvn
(@ATrvn) reported
@JagexSupport @Jagex Jagex WTF? I was hopping in rev caves and suddenly went to log in screen. Couldnt login, said I was already logged in. Died for absolute max gear, clan didnt even got death notification. Fix your servers ffs.
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Dave Lotshift
(@SuaveDave3) reported
@May00512301 @JagexSupport I had similar issue too but was referred to this guy ALPHA_TECHIE on Instagram,he got my account fixed within few minutes.Write to him for help.
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Dylan Bogworm
(@CarDriver541) reported
@BamBooVtuber @OldSchoolRS Made a group ironman with mates yesterday and half of us are banned this morning, all we did was a few f2p quests, ive seen a lot of people having this same issue today
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AGGGHHHH!
(@PixeledJay) reported
@BamBooVtuber @OldSchoolRS Just our luck when we wanted to todt tonight! They really do need to fix this man. Major False Macro Detection on 2 accounts is beyond unbelievable on the drop rate scale. imbued heart type drop rates here.
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Abe
(@abe_no123) reported
@JagexSupport your system isn't perfect which is understandable, but please look into my account and don't just give me a generic response :( I implore you! My jagex ticket number is 4177881 I am the only owner of this account and I am having genuine issues
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VG’s TrapGoat
(@VGTrapgoat) reported
@OldSchoolRS Id like you to add live customer support or better ways to communicate with mods about issues!
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Dave Lotshift
(@SuaveDave3) reported
@Ozzynator21 @JagexSupport I had similar issue too but was referred to this guy ALPHA_TECHIE on Instagram,he got my account fixed within few minutes.Write to him for help.
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zen
(@sucxksz) reported
@tcbourguet @JagexSupport Go inbox @rezatech1 on Instagram to rectify your issue asap
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Isaac Fields
(@Isaac_ThePesto) reported
@JagexSupport I’m having an issue, I have had my account since around 2008 and I have never broken any rules. I took a break from playing for like a month and when I logged in it said I was permanently banned for macroing. I don’t even know how to do anything like that
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07706705615
(@yyroda33) reported
@CasualStrats @RsnPur @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.
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Lucky13
(@Lucky1311210245) reported
@JagexSupport @JagexAsh ive done everything on my end for this issue. i still have no friends list. im at a loss for words
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larry
(@thzeir) reported
@CarDriver541 @stokeswayne3 @JagexSupport So many people that also got ban won't be unable to recover their account, if you're experiencing ban issues message Aresfixx on Instagram they help unban account
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Dave Lotshift
(@SuaveDave3) reported
@TyeBrennan @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_TECHIE on Instagram,he can fix it.