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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Matchmaking (9%)
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Online Play (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Matchmaking | ||
| Sign in | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Anber Marie
(@marie_anber) reported
@JagexHelpElf @JagexSupport @OldSchoolRS No I logged in with a username the account is from 05/06 I regret breaking the rules as that was my first account, but the fault is mine. It does have an email address that is linked to it but it doesn’t require the email to login
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stay colo
(@stephenchen123) reported
@JagexSupport Logged into my old account tied to this email from a couple years ago (3500ish days since last login) and I'm missing a lot of stats (ex. Attack and Strength at 1, but Mining is still at 69). Is it possible to recover said lost stats?
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MENG
(@MENG34595802) reported
This is very disappointing how a legitimate player has been wrongfully done for with no chance of appeal. I've asked around and many of my friends have faced the same issues with this unfair bans. @RuneScape @JagexSupport
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FaithOfZaros
(@FaithOfZaros) reported
@RuneScape Why does this always happen? Update to fix something goes live, fixes problem but breaks the game :/
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alexmcd
(@alexmcd19) reported
@RuneScape @JagexBreezy Its the end of day THURSDAY and we're just now getting to this? You very very seriously need to consider turning on free death mondays until it is confirmed that there are no client issues.
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Lil Drap
(@DrappierG) reported
@RuneScape @Dyeaddict1 they will fix u
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Matt Foxin
(@FoxyFoxin) reported
@JagexSupport I see the "fix" is scheduled soon. I've tried everything and nothing has worked. Better be fixed by DXP.
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Alordian
(@alordian) reported
@JagexSupport @JagexSupport And just to be clear. I am 100% able to be calm and collected with dealing with this if I can get a response from an actual person and not some message that feels automated because its what you guys are ONLY able to reply with when it comes to other peoples issues.
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Orlando
(@Hikii8man) reported
@JagexSupport Please help, my account has been hacked, I still have the original creation and login email, but they have affiliated a secondary email and that prevents my password change requests from reaching my main email, I have made 2 appeals and they They have denied
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Filo
(@Filo224) reported
@RsJusitn @JagexSupport @TheBedge now everything is loading in but still got a crash , so nop. client is being trash
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Gasper Vladi
(@RsGasperVladi) reported
@RuneScape "Since the game Update" What u on about? This issue has been in game for most of January lmao
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Sefton Cole
(@Sefton22) reported
@JagexSupport I have an account Username Sefton which I have had for years and somehow have a authenticator on. My phone is broken and because the account and email address are so old i cant recover it please help
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joy bellmore
(@BellmoreJoy) reported
@JagexSupport I am not sure if my previous message was completely disregarded with this standard response, but I am reaching out because I just explained my issue is with my 2FA access and have tons of financial statements and ID but can't seem to speak to anyone to provide further proof?Scam?
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Jesse
(@SlayStarsJesse) reported
@JagexHelpElf @JagexSupport I have not. But I did send in the report issues form
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Zema 🕹
(@KevoZema) reported
@RuneScape Jagex is a joke they have to get it confirmed for them to set the update lmao this is just a complete joke just look how that sounds games been crashing since money and they want us to wait till the end of the week for them to fix it Lmaoo ******* jokes
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Gasha
(@gasha_rs) reported
@RuneScape wonder if we're getting our money back for all the deaths during the client crash WEEK.
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Alt Codes
(@alt_codes) reported
Hey @OldSchoolRS @JagexSupport, is there any chance you guys could have sysadmins look into the Australian server status? The performance recently has been subpar, lag spikes of up to 20 seconds every 2-10 minutes. It's honestly borderline unplayable :/
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Hensley Hammer
(@HensleyHam) reported
@Ket_omgRS Spoon fed like all the other content creators. @JagexSupport fix this, please.
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Shawn P
(@Talroma) reported
@JagexSupport lost my registered email and authenticator for my account. How can i fix this?
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Anber Marie
(@marie_anber) reported
@JagexSupport I’m having issues with OSRS mobile. I checked to see the status of an old account, one that I admittedly botted on, banned two years ago. But since I logged onto that account on mobile it will not let me log out or anything. Is there a solution?
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Ivan
(@Ivan_UNITE) reported
@RuneScape So most of last year i experienced consistent crashes on the mac client multiple time a day. In preparation for dxp week I've been double logging between my main and alt since update for rather long hours and have not experienced one crash yet. Hope this info helps :)
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Frozen
(@Froz3n_omi) reported
@JagexSupport Hi, my email account was lost a while ago and I was using a different registered email. It seems however my account or old email was hacked and runescape password and email changed, as I can not login to my account anymore. Can you help me recover it please?
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Craft Brew
(@CraftBrewOsrs) reported
@Mankedupmage @OldSchoolRS Im pet hunting actually. Dont make it every1s problem and complain to try to change the way things are if you can't find a way to have fun in osrs. If you wanna pvp, go find other pvpers and duke it out, not beg for better pvm content for you to skill all over pvmers for quick $$
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Shonna ✨
(@shhhonnatimmons) reported
I miss wasting entire weekends in 7th grade on RuneScape. I wish I remembered my login...
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Saima
(@Saima80026557) reported
@JagexSupport hi there is there anyway to ban old school runescape ok my mobile? Or ban myself from runescape ? Suffering from a bad staking problem!
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Dirtyson
(@Bjoerun_) reported
@KevoZema @RuneScape evry store based client needs to get confirmation first before releasing updates. something got broke that a hotfix couldn't fix. so an extra update is needed. especially if you have the game on Mobile aswell.. multiple platforms means multiple que times for confirmation.
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Jesse
(@SlayStarsJesse) reported
@JagexSupport I’ve been locked out of my account all day with “to many attempts” I can sign in on my phone but not my PC. What’s my next step to fixing this?
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Martin laursen
(@Martinlaursen7) reported
@JagexSupport How come you fix MTX in 1 second. But problems with people crashing is given 0 f's about... This is getting annoying when we pay these prices for membership..... #Alwaysmonday
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Lewi
(@lewiOSRS) reported
@JagexAyiza @Mankedupmage @OldSchoolRS The only fix is reverting the change, revamping the whole cave because some clans made gold wasn’t the solution. A whole piece of content destroyed because of ironman tears. The 7 day twitch memberships are worse for game but it’s being promoted to the huge bot farmers
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meow 🥺
(@likelytomeow) reported
There is nothing better then random game crashes after I hopped for 30 minutes trying to find a hellhound world. RuneScape fix your game