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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Al Bawadi
(@AlBawadi7) reported
@JagexSupport @Jagex @JagexAsh Your game is broken . Duel arena is rigged ..... how does one lose 8 duels in a row ?
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Xarique Mods
(@XariqueMods) reported
@NotmywaifuRS Ez scam I have your RuneScape login now
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Arick Baker
(@arickbaker) reported
@CammOSRS @OldSchoolRS Rsn = login name before whatever date.
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Melissa
(@lissla) reported
@JagexSupport Thank you for the reply. I have tried the solutions listed here and none of them worked. Also let the account sit over night and am still getting the same issue. 😭😭😭
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Jay
(@Jay37735864) reported
@OldSchoolRS It should start with the question below. Should we implement a fix for the S pen on Samsung devices (it currently doesnt move the camera anymore).
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Mansour Hakim
(@MansourHakim3) reported
@JagexSupport hi my account was perm banned for RWT, I’ve only ever traded between my main and my staker, could you please look at the history and fix it,rsn is stakerbtw, I had half my bank in the inv when this happened !! It happened 10mins after I traded between my 2 accs
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Blandy
(@sBlandy_) reported
@JagexSupport I have tried other networks and mobile data and has not resolved the issue.. it is purely on 1 account.. do we have an idea why this is happening or when there could be a resolultion?
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Blandy
(@sBlandy_) reported
@JagexSupport I have tried other networks and mobile data and has not resolved the issue.. it is purely on 1 account.. do we have an idea why this is happening or when there could be a resolution?
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Dren 🌀
(@gcborg) reported
@OSRS2ndBase @CammOSRS @OldSchoolRS Don’t think that’s the issue. I can log in through mobile np but on the pc it states the “login attempts” error
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Mattmc
(@YaksGoMoo) reported
@JagexSupport Please look into my rwt ban. I just want to play on my account again i never sold gp. My rsn is "Pid Glitch"
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Mitch Knapp
(@mrknapp) reported
@JagexSupport Can you DM me regarding what seems to be a complicated account issue? I've been trying to recover an old, outdated account and I think it may have been "overwritten" with the go-to email and account information updates.
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Ryan
(@PsychVexis) reported
@RuneScape I don't know what happened? , I can still login but I can't create a new account? I thought it might be pihole but.. :/
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Jax
(@JaxMiAwf) reported
@JagexSupport So, after reading every section in what you directed me to it sums up to someone hoarding my login name(Not email) and nothing can be done about it and I have to wait X years for the hoarded account to be deleted?
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Blandy
(@sBlandy_) reported
@JagexSupport @hadidtje I have tried other networks and mobile data and has not resolved the issue.. it is purely on 1 account.. do we have an idea why this is happening?
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Mattmc
(@YaksGoMoo) reported
@JagexSupport My account was wrongfully banned for rwt may you please look into it further!! RSN: Pid Glitch
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Jose Diaz El Del Pan
(@joserrratica) reported
@OldSchoolRS Hello, I have some problems in my accounts that I would like to solve, how do I communicate with you?
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jamie camirand
(@takyx1) reported
@JagexSupport hey my accounts getting the too many login attempts bug and was wondering if anything can be done to fix it
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Sami Ramune❼
(@18Lleid) reported
I want runescape but it keeps makin me login so nah
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Camm
(@CammOSRS) reported
@OSRS2ndBase @OldSchoolRS Emails can be leaked in large data breaches. This issue could be someone spamming my log in, but I'm told it is more likely to be just a server issue on Jagex's end b/c 1.) there have been tons of people reporting this the last 24hrs and 2.) I can still log in to the website
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Adam Blair
(@AdamBlairUK) reported
@CammOSRS @OldSchoolRS Ive seen loads of these today, couple members of my clan have had the issue since last night, something has happened
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Dexsidius
(@dexsidius) reported
3 things. 1. I badly want to play some Metro Exodus on stream but the game has so many issues😓. I really want to finish this series but it’s just so unoptimized. 2. I’ll be taking suggestions on what to play 3. I have another bond for RuneScape so multitasking streams is back
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Piegood
(@PiegoodRS) reported
@JagexRyan @WazzyRS @RuneScape As others have said before you even consider speeding up rago, can you please fix the issue with ts colors? It's pretty bad that this has been broken for 6+ weeks now since some colorblind people can't tell the difference at all, meaning they can't rago at all if ts is involved.
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reinaldo
(@reinald63195242) reported
@JagexHelpElf @JagexSupport hi ... yes i have had a lot of problems with that ... but thanks to you guys for trying to help me And I always give the option that says "You lost your authenticator" but the emails never reach me and I don't know what to do, I want to play again. I love this game.
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Ryan
(@PsychVexis) reported
@JagexSupport Can you help me please, I can login but I cannot create a new account. :/
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Iron Icant
(@IronIcant) reported
@JagexHelpElf @JagexSupport @JagexTyran Is this really the extent of customer service? Being told that an appeal was submitted.....it’s incredible that after so much time and money invested that there is no effort to look into the inappropriate perm ban.
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Pcis
(@Pcis4000) reported
@ellsjadelisa @JackieMarkII @JagexSupport Hmm ok, idk then, surprised they haven't fixed this glitch, mine happened like 6 months ago, then again, it's Jagex
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sam harounian
(@HarounianSam) reported
@JagexSupport a hacker is trying to force brute entry to my main account i transfered my high ticket items to my alt but cant play or do raids make it so that players can change there username mine is a email so plz fix this soon
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Colin C
(@ColinC86452193) reported
@JagexSupport Quick update: I was just able to sign into mobile, after 21 hours of being locked out. I attempt to sign in on the vanilla client and receive the same login attempts error. I try mobile again and am able to sign in. Could I possibly get access to the steam beta for OSRS?
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Becky
(@BoryBecky) reported
@JagexSupport @BlackGriffin11 Checked out the page and that doesn't answer the players question at all. Is *** the issue, or is the Jagex office a strictly barefoot-only building?
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Frank Mattys
(@RsnFronk) reported
@JackieMarkII @JagexSupport My friend is having the same issue. The only way she can login is through the steam client. Try that !