Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (70%)
-
Online Play (25%)
-
Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Atta Darkmor
(@subotai1215) reported
@JagexSupport day five of being denied a service I payed for #jagex Either accept the pending payment for Premier Club or reject it so I can get my money back. Asking me to fill out your forms don't work either. After filling them out I only get error message try again later.
-
Baosos
(@Baosos1) reported
@JagexSupport Hello, I'm having issues recovering my runescape account, i keep getting instantly denied, and i know majority of the info is correct, i'm even basing some of the information based off the email confirmations about the day i started, but still denied, please help
-
Robert Szklar
(@RSzklar) reported
@JagexSupport Again, my Character name is GenesisPrime, please give it a look, as I am currently out of all options. This problem has never happened to me before... My account is so old it doesn't have an email as well. Long time supporter, and need your support greatly at a time like this.
-
IRON Moatje
(@DiezyW) reported
My advent calendar hasn't incremented today, how do i fix this? I was looking forward to this reward and now i think i won't be able te get it at the end of the 15 days, i am an ironman and i have claimed it everyday (without getting the item). @JagexSupport @Jagex @RuneScape
-
Micheal
(@Friendlygymgoer) reported
@LubDPSMELEE @JagexSupport In my case, the issue lasted 2 days and then i managed to log in. I truly hope you'll be able to log in though, i had so much anxiety when i encountered this issue, i wouldn't wish this upon anybody :(.
-
Lub
(@LubDPSMELEE) reported
@JagexSupport well i guess i cant login to my account , because someone is spam logging into it. Great! why is this a thing in 2020
-
Wumbahi
(@wumbahi) reported
@RealJimSchill @RuneScape @JagexSupport Sad to hear. Hope you get it cleared out. Having kind of same problem with my account too. Like 5 macoring minor temp bans. Always copy-paste answer when I've used ticket. Now macoring major and permanently. Something is really wrong.
-
Niels jacks
(@JacksNiels) reported
@JagexSupport over 4 weeks now, still can’t log in to my account that I’ve played for over 15 years. Still no reply’s to the emails I’m sending everyday? It’s obviously malicious. Can you fix this so I can carry on playing the game! Just let me change my log in name!
-
Eli's burner account
(@SchnetzerJake) reported
@JagexAyiza @Jay37735864 @OldSchoolRS Just commenting to stay I have the same issue, thanks for looking into it
-
Jacob Hughes
(@1jah146) reported
@JagexSupport hello I just recently recovered my account. I found that there is a previous ban on it and a bunch of items I didn’t have because it was hacked. Is there any way to fix this?
-
Lub
(@LubDPSMELEE) reported
@Friendlygymgoer @JagexSupport yeah my account was compromised dude, past 2FA on my email and my account. They had deleted any emails i got warning me so i didnt see it happen. After i recovered it back i got the 2 many login attempts.. currently day 3. Jagex has done nothing to help
-
Matt Bromage 〓〓
(@matt_bromage) reported
Hello @JagexSupport - trying to log into my account but I'm getting the too many logins - try in 5 mins error. Have changed my password and that's fine. Can't log into website either - any help on this?
-
Czaplick
(@Czaplick) reported
@JagexSupport I’ve gone through this page; not even vanilla client works. Mobile let’s me login, though. Don’t think it’s an IP issue because I’m on WiFi. Any other tips?
-
Yster
(@Ysterman_Rs) reported
@TrahvizTwitch @OldSchoolRS if integrity actually existed for ironman accounts then we would have many more important issues to look into beyond corp speccing. luckily the idea of ironman integrity is well known as a joke by now so it just isnt relevant. you play how you want, and thats that
-
Czaplick
(@Czaplick) reported
@JagexSupport Is there a way to disregard all of the flooded login attempts from a foreign IP address on my email at login? I only use a handful ever. It should be extremely apparent where the fake logins are coming from. They sent me a phishing link to “fix this”. Can you fix this?
-
Micheal
(@Friendlygymgoer) reported
@LubDPSMELEE @JagexSupport Hey, i also had this issue, however it got resolved in the end. If you have 2FA setup on your registered email address and made sure there aren't any sensitive details circulating around the web with your account info then i don't think there will be any issues. 1/2
-
Oskan_95
(@Oskan95) reported
@JagexSupport Look, i can't improve anything, i was like 8 years old when i made the account, i know the login name, where i created it, what adress & ISP, i know stats of the account, (very low). I know everything, but it isn't enough, i know things ONLY i as the owner of then account knows..
-
Trahviz
(@TrahvizTwitch) reported
@Ysterman_Rs @OldSchoolRS We have different opinions on what have broken integrity i think. Which is a different discussion. But ill keep fighting for what can still be fixed. Prefer not to hear your opinion anymore if its just going to be "give up its too ******"
-
Mr. Meowstic
(@Kyrushi_) reported
@Hammothy @RuneScape It's not that I can't do them, it's just that it takes me like a ****** hour. Celtic knots on the other hand? No problem you finish those in like 7 steps tops lmao
-
Dwight Wilson
(@DwightYoakam081) reported
@Jason199313 @JagexSupport Waiting for them to respond,is heart breaking Really sorry dear actually had that same issue with my account cause it was my business account I couldn't let it go,but I got it back with the help of cyber_help.com_221 on Instagram his like an external help
-
Nedscape
(@ganon95) reported
@JevinKensen @JagexAsh @OldSchoolRS You have been hacked. You need to fix your passwords and overall account security
-
Trahviz
(@TrahvizTwitch) reported
@Ysterman_Rs @OldSchoolRS All my logic works here and jagex has made it clear what their stance is on the issue. They have an easy solution now with corp instances they designed for boss slayer. All you have done is say there is no integrity and to stop caring. Not sure why you are so negative.
-
zach
(@Zee_osrs) reported
@JagexSupport I’ve done that, many hours ago.. and I’m still encountering this problem, what’s the next step?
-
Atta Darkmor
(@subotai1215) reported
@JagexSupport after 20 years youbwould think you would have a customer service that is responsive
-
Steven Robinson
(@srobinson2709) reported
@OldSchoolRS Morytania diary requiring trouble brewing, can you make it so this can be solo'd or something...
-
Ohjattu apu
(@wzrdsapustaja) reported
@enssra @bleppyman @squidink_oh_no1 No one tell her how the CIA engineered blackouts in Venezuela to crash the RuneScape economy.
-
Yster
(@Ysterman_Rs) reported
@TrahvizTwitch @OldSchoolRS this isnt an issue that threatens the livelihood of the game lol. the problem is that integrity was thrown by the wayside a long time ago; people have already accepted that jagex just dont care about it, and that you just play ironman how you think it should be done.
-
Czaplick
(@Czaplick) reported
@JagexSupport Is there a way to filter out any login spam from external IP addresses that aren’t the 3 I’ve used in the last 3 months? I feel like that would be a relatively easy fix.
-
smashbros
(@smashbr05046477) reported
@JagexSupport i need my username login changed to an email login. will continue tweeting everyday (:
-
Yster
(@Ysterman_Rs) reported
@TrahvizTwitch @OldSchoolRS corp isn't the only thing challenging itonman integrity, and they've been asked to fix the many things that are countless times with no response. everyone else has already moved on and accepted its dead.