Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (85%)
-
Online Play (11%)
-
Game Crash (4%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Oshawa |
Sign in | |
 McAllen |
Sign in | |
| Richmond |
Sign in | |
 Cape Town |
Sign in | |
 Newark on Trent |
Sign in | |
| Welland |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Yeltsin_Z
(@yeltsin_Zr) reported
@JagexSupport I need to know and I want a concrete answer, why they have told me that I am just raising the levels. I still do not understand why these events if I have not broken any of the rules of the game
-
Alvin Merks
(@AlvinMerks) reported
@RuneScape I have a Oneplus6, android 10.1. Even turning graphics down do not resolve the issue. It's my only way to play and it became significant worse after the meltdown. I understand you are busy with recovering, but do I need to make a ticket? I can log in, just unplayable kinda 2/2
-
'That Broad'
(@Baciandrio) reported
@LukeBBA @Maati17 @RuneScape Dear Luke; 'It's not just a game; it's a company w/ paying 'customers' & WE are those customers. Perhaps you're used to your services being out w/o an outline of how big the outage is, no clear plan to resolve etc. They're being vague for a reason & it's not a good one.
-
7 Burps
(@Omy_aching_back) reported
@RuneScape Still can't login. It's been three days now. Losing chances at keys, daily quests. ports, chances to yaktrak. I only have a Limited time to play and paid for a premium membership I can't login to. This is wrong.
-
AlphA WolF
(@DennisAlphaWolf) reported
@JagexSupport Yea I've been redirected there a few times I understand whatever happened isn't an easy fix I was just hoping to get on the game and play today
-
James Mcgarvey
(@JamesMc80533603) reported
@iSamiiee @Omy_aching_back @RuneScape So if someone pays for a service and doesn't receive the amount of service they paid for thats ok? STFU
-
7 Burps
(@Omy_aching_back) reported
@RuneScape Will our accounts be available? I've spent a lot of time on this game to lose everything. This has happened to me on other platforms---unrecoverable error -- gee sorry, you lost it all. It's was why I went to RS, I promise it'll be why I leave them.
-
Rik - Amneys
(@120Woodcutting) reported
After 2 weeks (or more, idk) we still can't properly close the steam client in fullscreen. We either have to close it through task manager or through the steam page where you start the client (which results in a crash)... #runescape
-
JagexHelpElf💙
(@JagexHelpElf) reported
@sakuaas @JagexSupport Hi Saku, May I suggest that you wait for an hour and try again please? If the issue persists beyond then, please use the "Contact us" at the bottom of the support page I sent to you. I am sorry for the inconvenience this causes.
-
7 Burps
(@Omy_aching_back) reported
@RuneScape What is that support destination? Will It be on Twitter or our notifications for accounts that can't login?
-
Sheyienna
(@sheyienna) reported
@JagexSupport I think my problem is I know the account was made sometime in 2019 but can't remember what month. I also don't use my old laptop I signed up on anymore. I even provided the current IP for it. I've moved states, computers, and phones.
-
Just Fifi
(@ItsJustFifi) reported
@RuneScape You can spot the future Karens/Chads in this post. None of them understand what it takes to work an enterprise level issue. If working in IT has taught me anything, have some patience, it will get fixed once a solution has been found.
-
7 Burps
(@Omy_aching_back) reported
@iSamiiee @JamesMc80533603 @RuneScape If any person pay a premium subscription for a product and cannot get the product. Their server issue is not my problem. I pay for something. That is a binding contract in exchange. If they aren't or cannot hold up their end, THEY ARE IN DEFAULT OF THE CONTRACT.
-
James Mcgarvey
(@JamesMc80533603) reported
@iSamiiee @Omy_aching_back @RuneScape Actually the community backlash motivates jagex to fix this faster. If we sat here and said nothing, I guarantee it would take longer to fix.
-
J
(@JayIlliad) reported
@JagexSupport My login isn't forgotten. I know my exact username and password. The issue is my Gmail, that was linked to that account, was deleted. I can not recover it, therefore keeping me from being able to cancel my authorizer.
-
7 Burps
(@Omy_aching_back) reported
@iSamiiee @JamesMc80533603 @RuneScape Is it important to you whether I make money streaming or just play for fun. A contract is paid for And services are not rendered. Their server issue is not my problem. My contract with them for services IS my problem.
-
Saku
(@sakuaas) reported
@JagexSupport Are there any ongoing issues with payments at the moment? My credit/debit card payment gets declined, and it shouldn't be an issue on my end.
-
Camping
(@Kid_Camping) reported
@JagexSupport Still cant login to rs3
-
Alex_lucas
(@Alex_lucase) reported
@Idontactuallye2 @JagexSupport Wtf!! this can be so annoying this was the type of issue i was having i thought I had lost my account when I got banned for 3 months and every attempt to have it restored failed until @cyber_hub_rescue on instagram who helped me recover my account his good he should help you too
-
Nik
(@canth1000) reported
@RuneScape Considering the impressive uptime the servers have, that thing must have blown up in a rather spectacular manner. Generally the policy seems to be not revealing the specific technical issue, but I am very curious about this one.
-
Invicta Mar
(@CantMe98) reported
@lostxdan @RuneScape 1. To make them aware that your account is affected. 2. To email you once your account has been fixed of this issue.
-
7 Burps
(@Omy_aching_back) reported
@iSamiiee @JamesMc80533603 @RuneScape Service is service. I paid for an account. I'm not getting what I paid for and Twitter is the only way I can get anybody's attention. As a matter of fact, every time you troll-reply, RS gets tagged again. You're helping me out. I appreciate that.... Keep up the good work.
-
Juan Mariño
(@JuanMar55758073) reported
@JagexSupport hello, i have a question, i want to change my registered comminication email, i have acces to my rs account, i can play with no problems , but i dont have acces to the registered email anymore, how i can register other email?
-
Reginald Sleeper
(@WeedinMyGarden0) reported
@JohnJ20615686 @ESPNKemp @RuneScape Was talking about people who had the error to begin with, ********
-
ĸɇmP
(@ESPNKemp) reported
@RuneScape For those who had error: are you able to log back in yet?
-
CJ
(@KriegerCM) reported
@ESPNKemp @RuneScape They haven't fixed the issue as they clearly say, so obviously not lol
-
DAN
(@lostxdan) reported
@RuneScape what is the point of this exactly? we know youre resolving the issue, but i report a ticket to only then wait.. and be emailed that so say you're resolving the issue.. whats the point?
-
Alvin Merks
(@AlvinMerks) reported
@RuneScape @RuneScape I can login, but I'm crashing randomly during activities more than before after being locked out for 7 Hours when it happend, my client simply freezes and forces me to logout happends completely random and nothing I did on my end fixed it. I'm playing on mobile 1/2
-
Ben Shapiro
(@BShappy) reported
@RuneScape I am curious as to a detailed explanation of what exactly happened? I am not an IT person so server down doesn't tell me alot?
-
Tommo 7️⃣7️⃣7️⃣
(@AFC_Tommo) reported
@lostxdan @RuneScape so they can resolve the issue! :D