RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/18/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (68%)

    Sign in (68%)

  2. Online Play (26%)

    Online Play (26%)

  3. Game Crash (5%)

    Game Crash (5%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHeidelberg Sign in
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • JagexLight Mod Light (@JagexLight) reported

    @RS_Meric @OldSchoolRS We're looking into this now, sorry for the error. There may have been an issue with the entry form and how we calculated it. Regardless, we'll make sure the right prizing is given to 4D. Sorry about that!

  • Louuhi Louuhi (@Louuhi) reported

    @CryptoTomYT runescape login 🥺

  • AmAlesssandro Alessandro (@AmAlesssandro) reported

    @az_BDI @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • mattsart7 Matt (@mattsart7) reported

    @OldSchoolRS Did the jmods make an official statement about the players who abused the purple glitch at Toa? Was anyone held accountable yet?

  • raddqt Lee Harvard Oswalt (@raddqt) reported

    @JagexSupport @SyahidKuddah Jagex there is an issue here. Your RWT bans aren’t functioning. I was banned for 3 days for RWT minor, fine I was guilty. 10 hours later, before the account could do anything other than fish half an inventory it is perma banned for RWT major. Acc: Badqt There are alot of bad bans

  • MiniClawz mini claws (@MiniClawz) reported

    @OldSchoolRS so me and a few people were wondering the implimention u fella's made to the loot drop rates could more than likely been affected by the purple glitch because u guys said it was based on the amount coming into the game is there a revert ?

  • undeadstarfish emo virgin / born 2 die (ZYZZ NEVER DIES) (@undeadstarfish) reported

    @Daedalus_15 @Vengance183 @RuneScape yes lets hate the queen whos dedicated her life to public service bc wars 300 years ago. lets go reddit!

  • JagexAsh Mod Ash (@JagexAsh) reported

    @Ev1Zu The Support team wouldn't be hunting people for that - they're JagexSupport on this platform if you've run into trouble with it though.

  • Fontvelha S (@Fontvelha) reported

    @animehonkers @OldSchoolRS he's lagging even on a gif KEKW

  • JagexLight Mod Light (@JagexLight) reported

    @AltFancy @OldSchoolRS omg plz don't, it seems like a genuine error with the way handled submissions lol, we'll fix it once we've looked into it further

  • ChillChannel12 NedScope (@ChillChannel12) reported

    @JagexSupport i have access to my acc and email but i bought new phone and lost my auth and the problem is everytime i send request to disable auth i have to wait like 20 min and when i get email it says link has expired its because my email is delayed a lot somehow. Can u help?

  • Daddibro Daddio (@Daddibro) reported

    @Jagexdontcare @JagexSupport @Ciriannys1029 No, they are a private business. They own the the accounts. They can ban or delete the account for any reason they want. It is literally written in the terms and service you agreed to. You need to read it, Jagex can ban or delete your account whenever for whatever reason

  • Leonard31989432 Leonardo - (@Leonard31989432) reported

    @JagexSupport thank you for the reply, but i already did everything in support channel, i really need a ticket to solve this, like i said i have email, pass and login, but i dont receive auth email, i follow every step and still no email, please anyway besides reading a text that i already did

  • wm_isaac Isaac WM (@wm_isaac) reported

    @JagexSupport Thanks Jaff, I have access to this email. That was never the issue here. Can you please let me know which Jagex address I received the response from so I can search, screenshot and prove to you I haven't received anything?

  • Jonatha16041188 Jonathan Paquette (@Jonatha16041188) reported

    @JagexSupport Tried both links, the issue is that I don’t know what is my linked email account. therefore I can’t enable the authenticator to change my infos/linked email. I do remember my login infos. Just stuck at the enable authenticator part since I don’t have access to the linked email.

  • Leonard31989432 Leonardo - (@Leonard31989432) reported

    @JagexSupport also, i use outlook, maybe that is the problem since there is no mention of it in the links you send me

  • PamelaJade9 Pamela Jade (@PamelaJade9) reported

    @az_BDI @JagexSupport That’s so annoying, i also had similar issues which i made several appeals about but still couldn’t access my account, then i was recommended to message Veckni_hacktoolz00 on IG who successfully helped recover my account. You should message him for help, the tech guy is good ✅

  • Loretta195 Loretta⭐ (@Loretta195) reported

    @LadyBianca28 @merchantwillow @JagexSupport Hit up #clifftech1 on instagram he’ll sure be of help he resolved this same issue for a friend last week.

  • Sh0wYaH0wda Austin Bell (@Sh0wYaH0wda) reported

    Hey, @JagexSupport @RuneScape why can't I no longer play the game with high settings and even in the lowest it no longer runs and crash's no matter what I do. I haven't been able to play since either last dxp or before it.

  • Loretta195 Loretta⭐ (@Loretta195) reported

    @rhys4056 @JagexSupport There’s this genius who can help write to #clifftech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • GothiccXgf Gothicc x gf (@GothiccXgf) reported

    @RuneScape FIX THE ******* DEATHCOST

  • Hinjon5 Hinjon (@Hinjon5) reported

    @RemyAndCo2016 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to @gordtech1 on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!

  • SasKert Kerttis (@SasKert) reported

    @ReedRider123 @OldSchoolRS wasnt my point. its an issue with the engine that they cant just take down the beta worlds to fix the scepter

  • get86d get86d (@get86d) reported

    @OldSchoolRS Why don’t you hold be accountable for the bug abuse and clienting . And also fix your servers so this lag stops. You twits

  • fifflairon fifflairon (@fifflairon) reported

    @JagexSupport Hey so I have an issue I need help with. last week, I got phished and i completely admit it was my fault, so I reset everything changed my passwords, reset my pc and changed my emails and it happened again without me even being on the pc for 2 days. Please help.

  • rift666 medusa bot (@rift666) reported

    @JagexSupport I created an account on VPN (accidentally) with an email which does not exist as the login. I then logged onto acc and completed tut island on my home IP after which the account got locked. There was no registered email on the account.

  • ROSS__07 ROSS 07 (@ROSS__07) reported

    when is this WILDERNESS getting reverted to how it was before SINGLE+.. when I could pk with friends and use teamwork to help each other, the wilderness is absolutely derelict. these boss updates aren't going to resolve the problem.. this is not "OSRS" @JagexAsh @JagexSupport

  • CavendishJava Java Cavendish 💙🍌💛 (@CavendishJava) reported

    @noltendo @MintfrostVT Runescape gold glitch RuneScape pets free Fusionfall how to get Dexter Dragon Dragon

  • MikeHagggerty Mike Haggerty (@MikeHagggerty) reported

    @RemyAndCo2016 @JagexSupport I encountered such problem and i was referred to BILL_TECHS on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.

  • cold_ton Culton (@cold_ton) reported

    Runescape women could never repair the broken relationship I have with my parents