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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Zach Patton
(@Zach_D_Patton) reported
@JagexSupport hey guys. I'm having trouble gaining access after a hack. The tickets page will not load to get ahold of you and I am lost far as what to do. My account is "fuzzywuzzers". The hacker changed my password, charged the account, and set authentication so I can't get in.
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Josh Brass
(@Pint_Lad) reported
@JagexSupport It's a Bond related issue - I got some on a RS3 account by mistake rather than osrs and need them transferred. Been waiting almost a week now
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Jeramy
(@ViObeyMeiV) reported
@JagexSupport I have access to my account I can sign in just fine the bans restrict me from playing. I recovered the account but after I recovered it the account was already banned. I just want to be able to play again especially after the lockout.
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ChoodlePoodle
(@chodpod) reported
@Swedxn @JagexEasty @RuneScape sounds like a you problem
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Vennessa
(@Venness70792231) reported
@RozayHc @JagexSupport I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_toolz7k2
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charlie aldridge
(@caldridge7) reported
@JagexSupport im writing aging regarding my account that was compromised plus my email was too which iv sorted, my account was banned for botting which my ip will show it wasn't me. Iv had issues in the past but now have fi ally sorted it all. Iv made two tickets...
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Sean Lane
(@RAWaholic1) reported
@RuneScape Don't know as can't try it as the graphics issue is still not fixed
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Gregory Laporte
(@GregoryLaporte1) reported
@Google_Says @Dari03_ @RuneScape The underlying issue fixes itself in a week when everyone is done with the content.
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lillyatlumbridge
(@aLilLilly) reported
@JagexSupport My old phone is broken so I am unable to access the old auth. I know my username, email, and password but can't disable auth because the emails won't send to my emails listed on my account. I've tried the steps on this forum and they have not worked. Can I get one manually sent?
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Davey Bultstra
(@DaveyHgk) reported
@JagexSupport Hey, I have issues disabling authenticator. I'm not receiving the link via email and I'm certain the registered email is correct and that none of your addresses are blocked.
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Deanna Fry
(@DeannaF01076497) reported
@JagexSupport I contacted you a few days ago because when I went to buy membership it said I wasn't eligible and got a link to some page witch told me it was because my account was being rebilled but to this day I still can't login or get membership... Hope to hear from you soon
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vettachini alfrado
(@VAlfrado) reported
@JagexSupport Then went on my happy way and went killing and pking I didn't buy any gold didn't sell any gold I was given an extra 7m from someone for trading I guess his friend 25m we were on the phone. Can you please look deeper into this I really say it's an error
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Sarah Cutler
(@sarahcutler001) reported
@ViObeyMeiV @JagexSupport My account got banned too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to nikonhacks on instagram i was doubtful at first until they helped me recovered it.
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Jessie Jing
(@Jingely) reported
Is anyone having problems loading clan citadels? And is just stuck on loading page? #runescape #rs3 @runescape
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vettachini alfrado
(@VAlfrado) reported
@JagexSupport I think their was a glitch or an error in your system my account was wrongfully perm band please can you check it out rsn mista sista
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Rob
(@Ro0B0) reported
@ianspam @OldSchoolRS I think a lot of criticism is aimed at jagex as a company and its management tbh. Definitely not fair to blame individual JMods for the problems with the game.
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CuteKitty/Kirsty
(@Cute_Kitty92) reported
People on the Runescape discord told me to go out of compatibility mode and try normal mode to see if I still have the texture problem is i can't as I always crash when logging in on normal mode I really hope this issue gets fixed it's known apparently..
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Bob morris
(@PlankyTheDanky) reported
@JagexSupport Anytime I try to login to OSRS I get error 15. Even if it's the first time I've tried that day. I can't login to the game at all and haven't been able to play in weeks. I can't send tickets to try and get help. Incident ID: 116000380219257146-725072891404880270
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Sandy
(@Sandy12821568) reported
@catoderler @JagexSupport My Jagex account also got banned for no reason and I tried contacting the recovery service but no respond from them and I thought I've lost it all my friend introduced me to 012TOOLZ on Instagram,I regained access to my account successfully through them in just 30minutes.
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JagexHusky
(@JagexHusky) reported
@NoexiOSRS @OldSchoolRS Yeah it does apply to those messages. We could, I don't know whether we should though. That certainly isn't a decision for me though, perhaps one for the OSRS team as a whole and the people who issue those messages. They do use them for a reason after all!
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Akivar
(@AkivarMC) reported
@JagexSupport Been able to "Login to the Lobby" but still cannot play the game, my character seems to be stuck somewhere or in some state that it logs me out immediately. Smith Akivar
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Alex
(@GuldPoseidon) reported
@RuneScape @cpslmind @YouAreRAD You gotta fix the texture bug.
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XandyXandyOne
(@Xanderquil) reported
The problem with movies is that when the protagonist goes through a hard time, they come out of it by focusing on their passion, and not by grinding out slayer tasks on Runescape for months on end
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Huna 🎀 COMMISSIONS OPEN!
(@saltblush) reported
@JagexSupport hey can you help me with an issue? Verification email went to my promotions inbox so never saw it, it’s been 8 days since I signed up and I realise I can’t log into my account on website to sort out 2FA. I have made a purchase on the account through apple store.
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Akivar
(@AkivarMC) reported
@JagexSupport essentially i can log in to the lobby, go through all the steps of being ready to play the game but as soon as I choose a world to play. BOOM logged out and back to the login screen.
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Colin
(@Google_Says) reported
@Dari03_ @RuneScape The prayer is locked behind a grandmaster quest and doesn't fix the underlying issue.
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Oscar The Grouch
(@TrashyOscar) reported
@flippo2243 @OldSchoolRS Ah right, yeah I've seen this. I haven't used my original login name in about a decade, so it doesn't affect me.
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tyler moran
(@tylermo13248720) reported
@JagexSupport im having an issue on my account i can log into my runescape account but ive lost the password to my verified email to that account and do not have access to the email therefore i cannot change my email to a more current email that i have access to.
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🧠Wee Man🧠
(@ZybezWeeMan) reported
@ianspam @OldSchoolRS Well when a bunch of people still have their accounts login spammed for over 7 months with no progress you can kinda see where the negativity comes from.
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Oscar The Grouch
(@TrashyOscar) reported
@flippo2243 @OldSchoolRS Haven't had security issues in 15 years. You've gotta be doing somethin wrong if you're worried about the security of your account.