Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (67%)
-
Online Play (28%)
-
Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Robbieschar
(@Robbieschar) reported
@JagexSupport Tried that got nowhere is there a direct customer service number I can call
-
SwervO_IL (0-68 Shining Fates)
(@FlippinNShippin) reported
@Franklinftw @JagexSupport Help! Because of this my account has 4 def now, wtf?! It must be a glitch???
-
PapaSmurfRS
(@JeffManTweets) reported
@JagexSupport so i ordered the mobile package with a Ideal Payment, AND google payment today, hope it worked out. But none of the 2 gives me amy fkin product. Frustrating and hope u guys fix this
-
Robbieschar
(@Robbieschar) reported
@JagexSupport @Jagex is there any customer service manager or supervisor that can get me in contact with a person
-
fuckunickfoles
(@fuckunickfoles) reported
@XboxSupport So 2 hours later and no status update? You guys are flat out embarrassing. What do you guys do there? Jack off and watch each other play RuneScape? Somebody whiffy the money shot and smack a load on the main server? Come tf on! Stop jerking each other off and fix the problem
-
CI
(@CI65623365) reported
@JagexSupport my account got denied for a second time after getting it fixed. May I please get a link to fix the problem.
-
Arisugawa
(@ArisugawaRS) reported
@JagexAsh @Steam @OldSchoolRS Also the Games Zone from the soul war poll too plz. It passes and I need my GE runelink fix
-
Stephanie turner
(@Cutesteph12) reported
@AlexGoodheart5 @JagexSupport I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_sec12
-
Zach
(@Guacamauly) reported
@JagexSupport I have followed all of these steps and am still getting the error code posted above when I try to set up an Authenticator
-
Alex
(@Alexandra__cat) reported
@austinbristyan @JagexSupport If you're having troubles on your account, Just kindly send a Dm to @CSSHACKERZ ON INSTAGRAM right away to get the issue resolved.
-
Slyish_Ninj447
(@Ninj447) reported
@JagexSupport My login username/email is correct.Tried both to login just to make sure of any issues. When I logged into the steam version of old school runescape it changed my display name to my steam name and asked me if I'd like to re subscribe to get the membership back that I once had.
-
Thym1ng
(@Thym1ng) reported
@Torvesta This isn't a problem that is specific to OSRS. I remember a lot of pre-EOC RuneScape youtubers that transitioned to Minecraft whenever it began to blow up and never returned. I think that it's just an unfortunate reality that RuneScape's scale leads to burnout inevitably.
-
Torvesta
(@Torvesta) reported
@Try_Hard_Casual Not a problem whatsoever. It's nice to see streamers being able to stream other games and have their communities back them. But a couple years ago hardly anyone streamed anything but Runescape, interesting to see why
-
KNGA Avain Of War
(@AvainHarsh) reported
@JagexSupport any chance of you guys looking into why your nxt/stream client is always freezing? a lot of people have this issue
-
Lillian
(@Lillian35163960) reported
@jjbutler18 @JagexSupport Had same issues earlier today...message leed_hackers324 on instagram they got back my account in no time
-
Frosty
(@Frosty_mage) reported
@LeviL616 @OldSchoolRS What are the problems with the updated content? The original had issues where it would be automatically worth it to drop what you're doing, but this isn't. It's safely ignorable but fun for casual play.
-
AnonymousOSRS
(@OsrsAnonymous) reported
@OldSchoolRS this is actually such a huge slap in the face of runescape players. you just keep releasing things without fix ****. No account security, no fixed client, pvp updates what are those. You bite off more than you can choose all the time stop updates for 2 months and do what we ask!
-
Matt Man
(@TribalSage) reported
@JagexSupport Hello. I'm having some weird issue with my account that isn't covered in any topic in the support section. Can you please message me. Thanks.
-
LunchboxLogic
(@LunchboxLogicYT) reported
@JagexHelpElf @JagexSupport Yeah, I realised that was the problem, I managed create a fresh email address for it as it didn't have one set, got in and unlinked it! cheers :)
-
Robin van Zanten
(@itsrobinn97) reported
@JagexSupport For the second time this year my account has been banned for macroing. the first ban was a 2 day temp ban which i appealed and got rejnow only 2-3 week later i'm banned again? this so-called bot busting system is not working properly, i can't even see the evidence
-
brandon
(@branthor101) reported
@JagexSupport Hello, mod Ash sent me here! i appealed a old account of mine to be unbanned, and i got a email saying that it had been unbanned from support, but i still cannot login and it still states it is banned, what do i do?
-
Leave Eye
(@LeviL616) reported
@ShamSavior @Frosty_mage @OldSchoolRS I am not a game dev, never been involved with anything similar and more have I claimed to be. So to have a problem or disagreement with how things are handled or presented in a game in which things are POLLED, I can't voice my opinion because I'm not a qualified dev?
-
Gov
(@Gov__na) reported
@rsnRRobert @JagexAyiza @OldSchoolRS I can imagine a pker during an interview: “yo ****** idiot hire me I’ll fix ur game for you. Btw do I get ip access?”
-
Lewis
(@AF_Lewis1) reported
@JagexSupport do you ever plan on dealing with the “too many login attempts” problem players experience e.g a second screen allowing users to prove ownership of the account (memorable code/word/bond transaction ID etc) - Steam isn’t compatible for all devices so isn’t a solution.
-
ShamSavior
(@ShamSavior) reported
@LeviL616 @Frosty_mage @OldSchoolRS Again, judging from these comments, you've never worked in game dev lol. There's a lot more that goes on outside of "Hey guys, drop what you're doing, this content creator says we need to fix ____". And they've made reference to a lot of the issues you've outlined recently.
-
Carl 🪑
(@phOHBEa) reported
@JagexSupport I found a game text error in the warriors guild on Runescape (rs3)
-
Austin Bristyan
(@austinbristyan) reported
@JagexSupport My account was banned while it was in use from another person who hacked my account. I’m having trouble appealing this ban on your website. Is there someone I can speak to?
-
Klein Moran
(@moran_klein) reported
@JagexSupport do you ever plan on responding to me regarding my account issues? And the fact you was still accepting membership payment for an account you banned whilst I took a break from the game?
-
Maurigion
(@Maurigion) reported
@JagexSupport Dear JagexSupport: Since this morning, RS instantly closes itself after starting. I tried reinstalling, even on different machines and it still crashes. Please take this issue seriously, there are others who complained about this. Thanks!
-
Brig
(@CapnBrigantia) reported
@JagexAllstar @RuneScape It's the login screen, isn't it?