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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (24%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Valiant Thor
(@LukeLester97) reported
@JagexSupport I recently got a new phone and I didn't transfer my authenticator over. I received an email to disable it but I cannot use that service, please help.
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Tøfu from Flipaholics
(@TofuFlipaholcs) reported
@JagexSupport That’s the issue though, we are certain that no rules are being broken. But we’re hoping to have someone look over what we’re doing and confirm or deny deny this. If there’s someone specific to reach out to that I can have a conversation with, I would greatly appreciate it. TIA
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Will Ewing
(@wewingiii) reported
@JagexSupport please help! It says my account is still logged in when signing on. I’ve gone to the website and ended session multiple times, changed password, restarted my computer and nothing seems to resolve the issue. Is there anything else I can do?
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Will Ewing
(@wewingiii) reported
@JagexSupport @purplehash69 Hi @JagexSupport , I’m having the same issue. I have tried doing this multiple times as well as change password and try different worlds and restarting my computer. Is there anything else I can try or do to regain access?
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Monkey 🐒
(@tony91204970) reported
@OldSchoolRS Fix the servers holy ****
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OBWood
(@Real_OBWood) reported
@OldSchoolRS Can you fix the servers for those who are dealing with spikes in their ping? I work with 9-10ms on average but at particular points it’ll rise to 50-70ms out of nowhere
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LozTheBoss
(@LozTheBossTV) reported
@OldSchoolRS When you going to upgrade servers? So unpredictable at the moment, only online game I’m having an issue with.
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Cody / C4
(@C4CodyW) reported
@LoneBoygo Runescape login menu for me.
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ً
(@elderlog) reported
@Lucha450 @RuneScape they’re gna feed u some lie abt how it’s out of stock lol that’s what they did to me. i was so mad bc i’ve never had an issue getting ****
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Rain Days
(@RainDaysRS) reported
@OldSchoolRS Would be nice if everyone would get same chance of competing in this. But due to all the servers issues it wont be equal for all the players :(
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Tyler
(@Maxed_Tyler) reported
@OldSchoolRS Fix the servers
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Null (zeruth)
(@MeteorNull) reported
@GiGaSIime @imjustlikeguts @OldSchoolRS They deserve the worst, maybe for ruining old school in the same way they ruined rs3 - Adding a bunch of dumb ****. I never have these network issues though lol so can't relate.
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Mod Ash
(@JagexAsh) reported
@SygnukW For account help you'd need the Support team instead; they're JagexSupport on this platform. Let them know you're not getting their emails if that's the issue.
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Zezt
(@TheNakedIronman) reported
@JagexSupport still cant get into citadel on rs3, and i noticed you guys have yet to reply to my last tweet. whats going on how do i fix this?
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DoubleDee
(@DoubleDee_YT) reported
@Evors_ @RafaSolanaa @OldSchoolRS He asked to raid without lag. And I can't agree with your statement.
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Pulse
(@PulseOfMe92) reported
@OldSchoolRS Everyone complaining about servers I've not had 1 issue with servers since 2014, maybe get better internet
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Joe Robinson
(@ishakgqigd) reported
@KWhittingtonSr @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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kyle
(@kyle10552079) reported
@JagexSupport Hi I need help changing my email address that is linked to my account please, as I no longer have access to it. I created my account before email address became login
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Lil Dogme ➐
(@JarEjaculateIn) reported
@SythikTV @RuneScape if they fix the awful lag when there's more than 150 people on a world then sure but it gets worse and worse the more people on there. They need to update their servers badly
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naicson romero
(@NaicsonR) reported
@JagexSupport @SyahidKuddah Hi there, of course the date 30/08/22 my account rnm: xxseuyaxx have been banned for rwt.. with more than 2b on bank 3 pets and almost 2k skill leves.. the problem is that i cant appeal because you say rwt its permanent. I think the ban like to much people was unfairly help pls
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Saru🦊🌌Galactic Fox Boi
(@Saru_Monsuki) reported
RIGHT THEN To Address my MMO issue dilemma...I'm just gonna play EACH one and see what sticks! I have Runescape War-Thunder Warframe Destiny 2 One of these for sure (It sucks I can't do Hunt : Showdown but NOT crossplay)
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Himawari Tsunemori
(@TsunemoriYuki) reported
@OldSchoolRS Y'all need to race to those severs and fix that **** lmaoo
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Ace
(@Ace23911538) reported
@OldSchoolRS My wife and I was caught in the rollback. I have lent her ghrazi rapier before the crash happened. Logging back in, rapier could not be found in either accounts
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=͟͟͞͞♡ HELEN =͟͟͞͞♡
(@Lucha450) reported
@elderlog @RuneScape i ordered on the 9th. they didn’t dispatch until 22nd august and now they aren’t even reading my emails properly. i asked them to sent a replacement and got a generic “we are sorry you want to cancel your order” ?? absolute mongs in customer service
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🇺🇦 Dan S
(@Dan__Sinclair) reported
I do not have the connection issues others do in @OldSchoolRS but honestly, speak to @SAP for handling large data loads w/ secure connections. They are the masters of it.
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SoakQueenCo
(@SoakQueenCo) reported
@JagexAsh @JagexAyiza Can you please look into the massive gambling problem on twitch right now/"community dms!" where people take "tips" in exchange for them doing dms. I am a ex-gambling addict and it is extremely hard to go on to twitch and watch runescape without seeing this.
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Cody
(@guthixstaff) reported
@JagexSupport Hi. Was trying to complete Death to the Dorgeshuun. Towards the end where go to confront Sigmund via the trapdoor next to the mill in Lumby, there is no longer a trapdoor. I saw some others were having this issue on forums. Maybe removed during a graphical update?
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Richman4
(@richmanGG) reported
@JagexAsh @JagexSupport Any idea why 2200 worlds have significantly more lag than other worlds? Is anyone working on fixing this?
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Sean Clarke
(@SeanCla73433560) reported
@JagexSupport @JagexSupport i have tried this but it did not work as it sends the recovery email to the address i no longer have access to. Is there a way for me to speak with some one directly to sort this issue?
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hossam
(@HossamAbdEl_hai) reported
@OldSchoolRS Pls fix the resupplay option plssss it fkn delets the 2nd ambrosia u have