RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (75%)
• Online Play (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Derek/Spnd/p0op5 (@p0op5_OSRS) reported 4 minutes ago

  @OldSchoolRS 1 week to fix the Pride cancellation mistake

• 
  Craig Dickerson (@pkrcraig) reported 4 minutes ago

  @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

• 
  AnyScapers? (@anyscapers) reported 5 minutes ago

  @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

• 
  Rex Titz (@RexTitz69) reported 7 minutes ago

  @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful

• 
  fenix (@fenix_X0) reported 7 minutes ago

  @OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before

• 
  JustGeoffrey (@FeGeoffs) reported 8 minutes ago

  @OldSchoolRS Are you guys ever going to fix the harvest/compost **** you broke like a month ago

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 10 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI personnel and they deserve support for that too.

• 
  Hearte (@xHearte_) reported 13 minutes ago

  @OldSchoolRS Strange, the pride stuff is missing. Better fix that asap or people might think you're bending to bigots and hate a significant portion of your playerbase :)

• 
  Snomobile (@SnomobileRS) reported 13 minutes ago

  We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

• 
  chris (@dondon7171717) reported 13 minutes ago

  @abdulla77783475 @OldSchoolRS thats like me finding a tbow dupe bug and complaining when they fix it lol, the contract states he is only weak to crush for a reason, to get you to melee it for the challenge, dont like it, stick to wintertodt.

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 26 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI stuff and they deserve support for that too.

• 
  Ryan Joseph (@Ryan_Joseph358) reported 29 minutes ago

  @JagexSupport Hi Jagex, I recently made a hcim account that ive been playing alongside my main RSN: 'Ryanstaken'. The hcim account received a permanent ban for macroing. I've done nothing different than I do on my main. I'm certain it's an error, my appeal was denied. Could you please help?

• 
  Dvnt (@ScumDvnt) reported 29 minutes ago

  @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

• 
  Alicia Cameron (@ACameron589) reported 30 minutes ago

  @JagexSupport can’t login - won’t let me connect to game centre

• 
  DubzOpp (@DubzOpp) reported 34 minutes ago

  @JagexSupport is there anything you can do to look into the item? Your automated email response is just not well received, I believe this is a glitch in your game.

• 
  Jtf claws (@JtfClaws) reported 35 minutes ago

  @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

• 
  Chao (@TheChaonaise) reported 36 minutes ago

  @JagexSupport @Jagex @OldSchoolRS Any chance you guys could tell me why I can't log in onto OSRS on my tablet? I click login, I login to Jagex. But when the OSRS app reopens. It still isn't logged in... Tried rebooting the app, reinstalling. everything. Nothing worked...

• 
  Dxxxk (@Dxxxk_) reported 36 minutes ago

  @OldSchoolRS please fix na servers we're getting 80+ ping

• 
  serenegeneration (@SereneGenerate) reported 40 minutes ago

  @OldSchoolRS i mean i coulda just burned all the sheep and that would have solved the issue.

• 
  runman (@vicklernesser) reported 40 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.

• 
  Joey is (@verdorren) reported 45 minutes ago

  @Ander_Mander @OldSchoolRS I’m sorry you feel that way, Andermonk-kun. Would a Japanese wife fix your troubles?

• 
  I Need 1M (@INeed7M) reported 45 minutes ago

  @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

• 
  Raven Karp (@RavenKarp) reported 45 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  Sonic (@SonicXCII) reported 45 minutes ago

  @BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea

• 
  Livvyyapperz (@LivvyPersonals) reported 50 minutes ago

  @xdroflhaha @einrodd @OldSchoolRS I don't play runescape anymore :) Also even if I did, and if I didn't have a single 99, it still wouldn't change the fact that you're a little crybaby snowflake triggered over rainbows. That's a you problem.

• 
  Luke (@HyruleLuke) reported 53 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

• 
  ringo (@ringo794) reported 56 minutes ago

  @INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD

• 
  Mootus (@osrsmaxxingg) reported 56 minutes ago

  Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

• 
  Mr.***** (@CrabIsMeat) reported 58 minutes ago

  @OldSchoolRS Why isnt this polled? Honestly, pride items and references should be polled. Same with every other yearly event. If enough people vote yes, then there is no issue with pride. Polls should be used more often.

• 
  Squid (@TheCrankySquid) reported 1 hour ago

  @awful_thxngs @OldSchoolRS @JagexGoblin Yeah I'm pretty aligned with you on where this sits importance wise, and haven't really had problems with keris in moons since it came out, but to your point of trade offs it's not really an interesting storage option right now being so often consumed by the yellow keris.