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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 09/29/2023 03:00

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • Sign in 80.72%

    Sign in

  • Online Play 9.64%

    Online Play

  • Game Crash 7.83%

    Game Crash

  • Matchmaking 1.20%


  • Glitches .60%


Live Outage Map

The most recent RuneScape outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
FinlandLahti Sign in
United KingdomReading Sign in
ChileCoronel Sign in
United StatesStoddard Sign in
United KingdomCamberley Sign in
AustraliaAdelaide Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • xDMxJonzy2005 Nicholas Jones (@xDMxJonzy2005) reported

    So seems after careful investigation @Jagex and @JagexSupport can't give me my old RS acc despite recovery questions, credit card info, acc name, email, address, internet service, creation date, and original password. Because I don't have what the password is now -_- wow 👏

  • LooqmanHaqeem はいいろ (@LooqmanHaqeem) reported

    i miss chatting with random strangers on PvM Hub or the Maxed Guild(i don't go to GE), i miss staying in the Cultists discord vc for most of the time i'm breathing, i miss so much stuffs i did in runescape now i only login on my phone to send voyages, its fricking boring!

  • henrys450 Henry (@henrys450) reported

    @jesperk40405728 @JagexSupport Dm @rexcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • BigCruise6 Big Cruise (@BigCruise6) reported

    @FOEhonestly @JagexSupport Same issues here. @wallacetech14 would help you rectify this issue

  • kalenakeeper Kalena & Kitty (@kalenakeeper) reported

    @RuneScape Anyone find it strange that he still wears the Emblem of Zaros, the God who left him and the other followers and caused everyone a heck ton more trouble?

  • BarrettHack Barrett Hack (@BarrettHack) reported

    @KingxChaotic @JagexSupport Recover all cyber problems : HACKED accnt"SUSPENDED"LOCKED Email retrieve"Facebook recovery"PayPal issues"Cashapp malfunction"hacking of accounts" Hit me a dm and you get your final solution

  • PjebTV Pjeb (@PjebTV) reported

    I've reported this issue in game a long time ago and I've posted about it on the RuneScape subreddit, just trying my luck here now.

  • BeauDagostino Grimapprentice (@BeauDagostino) reported

    @JagexSupport #runescape I have had an account with yall for a long time and after a long hard few months of not being able to get on I went to login and was notified that my account has been permanently banned I never got an email or anything about it I would like to play again

  • Holly_wilson6 Holly Wilson (@Holly_wilson6) reported

    @JagexSupport I do not have access to the phone. It is completely broken, so I cannot go to my auth app on my old phone and I cannot transfer to the new phone. I need additional help. Please for the love of god let me play again. My life is miserable without it.

  • RSKalfax Kalfax (@RSKalfax) reported

    @JagexSupport i had an issue where my game crashed due to a memory leak or something? how do i fix this issue? i'm using a radeon rx 6800 with the newest driver.

  • ColonelSFN monke (@ColonelSFN) reported

    This *****, crawled back to me and begged me to stay with her and then 2 weeks later got caught texting her ex man and then said I was the problem. Brothers, sisters, and gamers alike, I will now be playing runescape only

  • CodyClark12 Cody Clark (@CodyClark12) reported

    @JagexSupport signed in on Friday to a changed password that I didn’t do. Reset it and changed my email password and was able to sign in. They turned off bank pin but wasn’t able to get anything yet. Go to get on today and can’t access account or get recovery email sent to me.

  • fidderm12 fiddler (@fidderm12) reported

    @AntoineAbud @JagexSupport I strongly recommend @rexcyberhelp he help me recover my hacked account when I have similar issue. Send him a dm ASAP is guaranteed

  • Envviii Andrew Goulart (@Envviii) reported

    @JagexSupport having trouble with recovery system on my main account, constantly being declined thus correct info and from the email i created the account on not sure what else to do,my location has never changed where i mostly login as well and i have emails dating back10 years

  • ironmemer Ami (@ironmemer) reported

    @BaptistEdna @JagexSupport looks like you are just trying to harrass and bully people who are pking you. incredibly immature to waste mod ashs time and also potentially get him in trouble and risk his job. get better at pking or something.

  • PjebTV Pjeb (@PjebTV) reported

    @JagexSupport #RuneScape Ivory statues in Ork's rift have no loot beam for medium clues, nor do medium clues show in the drop log. It has been an issue for years now. I get a loot beam for med clues in other locations and they appear on the drop log elsewhere (eg. dagannoth).

  • Elliotte_Draws 🔞Elliotte 1312🔞 (@Elliotte_Draws) reported

    The oldschool RuneScape sub is tiring. From hot takes like "people with gambling problems should just not gamble lol." To "jagex is bad because they banned my favorite content creator when all they did was commit major bug abuse, macroing, and real world trading." It's just.....

  • AndrewL41203028 Andrew Lane (@AndrewL41203028) reported

    @JagexSupport can someone at least look into my account and check the login history??? This seems extremely unprofessional to have a blanket policy when your game if filled with hackers due to failed security. #runescape

  • specialfx98 Thomas Collins (@specialfx98) reported

    @Fley_The_Dragon @RuneScape Kerapac tried to do things his own way to get rid of the elder god problem and instead we took him down and unknowingly made him and the rest of the dragonkin go back under Jas' control

  • Speedli05870068 Speedline (@Speedli05870068) reported

    @JagexSupport @JagexSupport- Is there a email I could utilize to better assist myself? 300 Characters are not enough to explain my situation. My login is a College email and that school has since closed and all emails are no longer active and I cant get the link to disable my authenticator

  • Bamidel36902747 BAMI❤️ (@Bamidel36902747) reported

    @xxAlexxKeysxx @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to #LORD_TEQ on Instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.... or @l_nonunu on Twitter

  • Brettina10 Brettina (@Brettina10) reported

    @jesperk40405728 @JagexSupport Same thing happened to me My account also got banned tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • Bamidel36902747 BAMI❤️ (@Bamidel36902747) reported

    @AntoineAbud @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to #LORD_TEQ on Instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.... or @l_nonunu on Twitter

  • TauSette Tau Sette (@TauSette) reported

    @GilbyRanger Or they could take the RuneScape approach and not tie your character to a specific server, instead letting you choose which one to play on each login

  • golddude3335 Golddude3335 (@golddude3335) reported

    @JagexSupport Could someone simply manually review all of the appeals I have made and then get back to me? I personally do not enjoy using a service that relies on automation to scan my appeal forms. The appeal feedback says add more passwords when I believe I have never changed my password.

  • enm7 Eric McDonald (@enm7) reported

    @JagexSupport Yes, I believe an account I have was hijacked, it has been banned for macroing, when it should have had little to no playtime between 2018 and now. The login information had not been changed so I was able to login. Upon login I got a banned notification.

  • shanaluree Shana Dayton (@shanaluree) reported

    @RuneScape I think it is absolutely unprofessional that you don’t have a way to contact a human being when your account was banned for no reason. This is pathetic. I have appealed with no answer. I want all money back if this is your “customer service”! Provide better security!

  • Holly_wilson6 Holly Wilson (@Holly_wilson6) reported

    @JagexSupport Help me get my account! It's locked (not really) because I broke my phone and don't have authenticator. It wants me to use it when I log on, I have the same phone number, but they want 250$ to fix it... So help me out so I dont have to pay 250

  • Thieme93 Thubdug (@Thieme93) reported

    @JagexSupport I have had trouble logging in all day, finally got the client uninstalled/reinstalled and let the cache load 100% before logging in and now I keep getting a message saying that there was to many login attempts on this account please wait 5 minutes

  • BaptistEdna Edna Baptist (@BaptistEdna) reported

    @JagexSupport people are spamming my login so i cannot access the game. please help.