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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Hermitus Quailmin
(@Cstorm1166) reported
@manwithaweenus @PandasAndVidya I always play the RuneScape login theme to let my players know to cut the pre-session chatter and get ready to play
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Ghost 🔪 Straydog 🐾
(@GhostStraydog) reported
from
Houston, Texas
@RuneScape Is it possible to restart a quest? I was doing Broken Home. Got the Piano Key in the safe room. Died. Now the Piano Key is missing and I can’t finish the quest.
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Late Sorrow
(@LateSorrow) reported
@JagexSupport I did that last night the hour that it happened, i typed out the request and everything and it gave me an error and wouldn't send it,
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Singled
(@SingledRS) reported
@Ro0B0 @OldSchoolRS Definitely feel like they should enable you to change your in game login email already. I don't believe for a minute that this many people would hacked by being naeve or phished. Some people yeah but a lot of it has to be targeted attacks.
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Justin Haynes
(@Sinner092291) reported
@JagexSupport I am having an issue with the 6 digit authentication. I would love a response for this please.
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Iksdeeeee
(@weoutheregang) reported
@JagexSupport My account wasn't stolen, I've managed to change the password before they had the possibility to steal it. they took almost the entirety of my bank. i should've been more clear. Do you guys have a way I can contact you for this type of issue?
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Jay
(@Jay_GotTheOJ) reported
@Spaghetti_Rob @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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JS Jumpstreet
(@zeojfhgiarz) reported
@OldSchoolRS fix bots at lms yall fcking nerds
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JS Jumpstreet
(@zeojfhgiarz) reported
@OldSchoolRS nobody fking care , delete lms bots , fix the game
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JS Jumpstreet
(@zeojfhgiarz) reported
@OldSchoolRS fix bots at lms , bunch of nerds
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AUSTIN🇲🇾
(@auStiNe1090) reported
@HBuyukemre @JagexSupport I advise you explore the service of @kelvtoolz on Instagram to help you fix this issue cus you won't get any response from customer service
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Great Banana King
(@TheRage89) reported
@JagexSupport Thank you for your reply! I am quite certain I have the correct version. When I entered my email and password, your system required a password change. Once that was done, I logged in and found myself on Tutorial Island. What can I do to fix this?
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Efosa
(@efosa288) reported
@Jordinary93 @Jagex @JagexSupport Stop whining here because you can't get any Fix from them, I was in your shoes few days back without a single word from them until someone here referred me to #kelvtoolz on INSTAGRAM and boom he got it all sorted out
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Simple Death
(@ZZaidejas) reported
@JagexSupport I was banned for rwt on osrs, I have never real world traded or broken a single rule in this game. I also have 17 pets so i definitely wouldn't risk my acc with rwt. Rsn: Simple Death .
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Pedro 🔜 EDC LV 🎇
(@HiddenInRain) reported
@JagexSupport hi I’ve been playing osrs mobile since it first came out. I came across an issue where I can replay mobile with my phone data which completely defeats the purpose of it being a mobile game. This has been going on for a month now and I tried every fix.
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Nex Leechers are DUMB
(@Bbendzo) reported
@JagexSupport Hi,guy called 'NaughtyNinaa' trust lured my friend for 4b after that i was seeing him at TOA bank and i was warning other people that he was a lurer,he treated me if i dont stop he will buy script to give me 'too many login attempts'. I can't login what can i do?
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Freedom Gang
(@FreedomGangOSRS) reported
@iamonapc Tldr we had these issues much before 25min afk. The game needs a rewrite but Jagex banks most of money and RuneScape is just a cash cow
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ghetto
(@ghettoCSGO) reported
@JagexSupport @JagexTyran (from a computer that isnt mine) i login, empty my bank including untradeable items that take forever to obtain and rwt it?
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Anabelle hicks
(@Anabellehicks4) reported
@Spaghetti_Rob @JagexSupport If you need your account back ASAP. seek the services of smith_fix001 on Instagram to help fix your account I got mine permanently resolved with some minutes with the help of smith_fix001 on Instagram.
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Charizxard
(@CharizxardOSRS) reported
@JagexSupport I don’t need to recover my account. I’m wanting to know why I’ve been banned? Says I used third party soft ware, I was using the osrs client and I have recently switched to runelite.. downloaded quest helper is this the issue? Completed mm2, done some splashing - woke up to ban?
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Final Boss
(@finalbossart) reported
@JagexSupport I'm having an issue in OSRS. I'm a prestige Group Ironman and I'm trying to make my account a permanent Group Ironman, but I'm getting told "This option is not available to you at this time" despite meeting the total level requirement. Am I missing something?
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Roo K
(@RooK_OSRS) reported
@TimeCollapsed @OldSchoolRS If maledictus can crash irons at rev orks, they should be able to fight back and have a chance at the drop. Not asking to make it a 100% chance for irons, just asking it be worth their time and supplies to fight.
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emo virgin
(@undeadstarfish) reported
@PitbullHater100 @Ro0B0 @OldSchoolRS Yeah problem with having “good” support is it makes it easier to social engineer your way into someone account. Its pretty hard to tell someone no over the phone.
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Berbie
(@Ber_Bie_) reported
@HBuyukemre @JagexSupport Stop whining here because you can't get any Fix from them, I was in your shoes few days back without a single word from them until someone here referred me to #kelvtoolz on INSTAGRAM and boom he got it all sorted out
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Berbie
(@Ber_Bie_) reported
@zoz0rs @JagexSupport I advise you explore the service of @kelvtoolz on Instagram to help you fix this issue cus you won't get any response from customer service
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Heineken
(@HeinekenRs) reported
@triqkii @OldSchoolRS I'd agree if enforcement were consistent but after years and years of barely enforcing (or ignoring) more detrimental bug abuse I'm just surprised that bans were handed out for a relatively minor issue. Looks like a PR move through and through to me
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Ha rrison
(@Ironman_Life) reported
@Ro0B0 @OldSchoolRS This isn’t a recent thing. I don’t know why people think around the time of toa released this started. Maybe 4 years ago I logged in with everything gone. Pin on and auth on. Took me for 1b. The recovery was so hard as the customer service copy and paste links with 0 helpfromstaf
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JS Jumpstreet
(@zeojfhgiarz) reported
@OldSchoolRS dead content , fix the one already existing and stop turning osrs into rs3 ? TNX
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ghetto
(@ghettoCSGO) reported
@JagexSupport @JagexTyran @JagexAsh (from a computer that isnt mine) i login, empty my bank including untradeable items that take forever to obtain and rwt it?
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Ashley 💭
(@ash_leyh_) reported
@CharizxardOSRS @JagexSupport I advise you explore the service of @kelvtoolz on Instagram to help you fix this issue cus you won't get any response from customer service