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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Lynch
(@Christi26445244) reported
@bendowsxp @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Edwin Wallon
(@EdwinWallon) reported
@JagexSupport My account has banned for macroing in Old-school. But let me trying to proof you My innocence. 1watch all my purchases lot of money 2 I can say exactly what I did on my last login. I was playing on my mobile on RS3 I just achieved fletching 99 so than go sleep. Pls check the IP
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FPL Craig
(@FPLCraig) reported
@OldSchoolRS the purple mechanic in cox is so broken man. Why am I doing cm’s and like 20/30 dry. Waste of my time. ****
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Gerald
(@chxnce____) reported
@_MrGlenn @CVTHIE @JagexSupport what's your problem? you bought membership, received it and now what? you forgot to cancel it and got billed again? sounds like a you issue dude
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Just wear a mask pls
(@EnviroguyTy) reported
@JagexSupport Having issue with #RuneScape account. Attempting to upgrade to Premier, but on an active (and now cancelled) mobile sub via Apple. Receiving errors when trying to purchase Premier - do I need to wait for current mem to expire first?
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Kade
(@Kade98693282) reported
@JagexSupport I had an issue having my account getting hacked while I had stopped playing for a little over 2 years. The biggest issue is, the absolute scumbag who hacked me thought the years I’d put into my 1 def pure were worthless and decided to get me 60 def.
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Sean
(@Phazed_Angel) reported
@JagexSupport why when I buy 75 keys for 21.99 I get charged 43 dollars.. please do let me know how we can fix this..
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Tony
(@I_am_T0ny) reported
@xBaeRS Mfs been saying "20xx gonna be my year," since they started playing RuneScape and really don't see the problem.
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Catherine Currie
(@Catheri08698926) reported
@XxBlack514Xx @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Catherine Currie
(@Catheri08698926) reported
@Gjot_ @JagexSupport I was recommended to @Quick_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Chris Ambery
(@ChrisAmbery) reported
@JagexSupport My steam client is automatically closing whenever I open it - doesn't even get to the login screeen. Any ideas on how to fix?
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Heather Peck
(@Heather29807381) reported
@yorch48228551 @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Zt
(@ZTonRS) reported
Hello @JagexSupport , my display name "ZT" was stolen and it appears that person got the display name banned. Is there a way I can get the display name back? I can show proof of ownership / confirm the e-mail login I had it on.
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Knight of EverGrowCoin
(@KnightofEGC) reported
@JagexSupport [Hacked] I have access to my account haven’t played in 15 years. I was able to login but notice my stuff is gone and email is changed! How do I change my account email back?! Please help! This a 16 year old account very nostalgic heirloom of my childhood!
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ツ Jamie Bowd
(@Bowdyyy) reported
@JagexSupport Also worth mentioning the account says it's a none member. So when I try and buy the premier membership again.. it says that ' error I already own this item
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Edwin Wallon
(@EdwinWallon) reported
@JagexSupport The next day I was trying to login and saw that you had banned my for macroing on Old-school but I never played on Old-school. Pls you really hurt me I'm feeling so bad with your mistake help me out of this situation with all that money invested why i risk a ban Moustagos Belgium
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TeamEvilLeft
(@TeamEvilLeft) reported
@joshbechill5 RuneScape had the biggest glitch ever that day
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ツ Jamie Bowd
(@Bowdyyy) reported
@JagexSupport It says on your website when clicking contact us on the link you just provided. That due to the purchase being through Google play you cannot issue a refund I have already told you I do not want a refund. I would like what I paid for. How can I contact you at the link in this cas
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Catherine Currie
(@Catheri08698926) reported
@Deansonrock @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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kartik sharma
(@kartiksharma395) reported
@jjmurt @JagexSupport So sorry about that ... I'd recommend this guy on IG ono_crakk63 to help you with any issues you've with your account that’s how I got mine fixed because all you get from support team is continuous automated texts
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Christina Lynch
(@Christi26445244) reported
@marcinkotv @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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HajWayTooMany
(@HajWayT00Many) reported
@JagexAsh @jer_marco The people actually recommending this are the people who have no more than 1K total accounts or service buying noobs. They could watch RuneScape die overnight and totally be okay playing COD for the rest of their lives.
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edboy2019
(@why__wait) reported
@JagexSupport Been reported by me months ago still not fixed. Surely other people have this issue too.
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ᵃᵘᵇʳᵉʸ
(@aubschrist) reported
@nonbinary4clout International Runescape Service
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Christina Lynch
(@Christi26445244) reported
@TheSpahgetto @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Gimborion
(@gimborion) reported
@JagexSupport @JagexSupport I still have access to my account, the problem is that the email from jagex is legitimate. Why would I receive a legitimate email claiming changes to my account, even though my accounts are secure via 2FA. Some real-time assistance would be nice
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Christina Lynch
(@Christi26445244) reported
@Pelumvian @JagexSupport I was recommended to @Quick_restore. He was able to recover my banned account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
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Aterivus, The Caped Baldy
(@AterivusRS) reported
@AnAviansie Was it overheating before you had any issues? I don't know what other games you play on your pc, but runescape can make it run fairly hot with high/ultra settings. Well, at least in comparison to other games or games of similar graphical quality.
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Rhonda Wolfe
(@RhondaW56788660) reported
@JustTheTipBabe @JagexSupport Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.
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derrick wiles
(@wiles_derrick) reported
@JagexSupport #osrs How do I get ahold of a manager about an issue that i've been working on with support. Please reach out or point me in the right direction :)