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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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DAN🫶
(@DANIELI72411668) reported
@Corhen @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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QueenT
(@t_o_b_e__) reported
@MarkStannie @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
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Lee 🖖 Carter
(@carterforva) reported
@davidmackau Macron's RuneScape login
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Arminanski
(@AvedisianX) reported
@JagexSupport Hello Jagex, I’m trying to recover my account. I tried to recover my login and it worked. But I’m trying to get my password / change my email but it keeps saying “denied”. I can answer 3+ Rsn. 2+ passwords. City + zipcode. Please help me out I’m trying to play again
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crèche
(@OluwafemiGbade1) reported
@brandon06181395 @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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Red Velvet 🇲🇽🇺🇲🎖️
(@SvenRio) reported
@OldSchoolRS @Ron_Plays_Games you guys banned me from rs3 because I macroed on osrs. I don't even play osrs. please please please review your ban algorithm. I am missing the dxp week. I am a premier club member. my login: petsmaster
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kayla 👁👄👁
(@TwitchParally) reported
Streamlabs AND Runescape crashed at the same time twice during stream, and then after a successful ED2 run my INTERNET WENT OUT???? after saying "I hope my stream doesnt crash again". WHY. Thank you all for the amazing stream tonight though. I'm so sorry but the crashes. 😓
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Araeana
(@Araeana_) reported
@OldSchoolRS Can you provide any clarity re: iOS game client stuttering/lagging shortly after login (and does not resolve)? ❌ Logging out & in does not fix ❌ World switching does not fix ❌ Problem occurs every attempt throughout the day & in multiple in-game areas
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Jae Brink
(@Jae_Brink2) reported
@OldSchoolRS the latest mobile update is unplayable on Android. Please fix. Framerate is like 1 frame per 5 seconds.
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Deniz Yezer
(@denizmericc) reported
@JagexSupport @JagexAsh Hello. Your support centre doesn't work. I tried every possibility. The real problem is not recovering the account. It is that my account is being seriously attacked since 3 years and you are not solving the issue! I'm not able to change my username (which is mail address). HELP!
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Happy living
(@Happinessever9) reported
@AvedisianX @JagexSupport Complaining here won't solve the problem message allenfixx on Instagram He's legit he can counter any problem relating to your playstation
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Deniz Yezer
(@denizmericc) reported
@JagexSupport @JagexAsh Hello again. Are you a bot? Could a real person reply me instead of a bot. This issue is being going on since more than a year. When they brute force, I assume the email address is deleted from account and I don't receive password reset emails. System doesn't let me recover acc.
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eagl3vision
(@eagl3vision) reported
@OldSchoolRS Hi, since your latest update for OSRS mobile (version 207.3), the game has been lagging a lot. I've tried changing the FPS to unlimited, 60, 30 etc. But it keeps lagging. The respawn timer on trees are gone too, even though the option is turned on. Look into this pls
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Nick
(@SagittalAxis) reported
@JagexSupport Not the answer I was looking for, you got a mobile answer? Any reason why I have to put in my authenticator every 2-3rd time I login?
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QueenT
(@t_o_b_e__) reported
@FrozenXSolid @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
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QueenT
(@t_o_b_e__) reported
@brandon06181395 @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
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🇨🇦デンキ🇺🇸
(@DenkiLuxio404) reported
@OldSchoolRS Today I'm getting some serious chugging in the frame rate. I only get to play for 20 seconds before it drops to two FPS or less before crashing entirely. This was not a problem at all three days ago.
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Path to Pantheon
(@PathToPantheon) reported
@OldSchoolRS It's the login theme music
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Elly
(@KillingTank) reported
@JagexAsh Something needs to be done about these pvp world lag spikes. It is totally delaying mouse clicking and actions, come to world 560 and experience it for yourself. If this does not get resolved, I will be leaving Runescape until it is fixed, I am extremely frustrated
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Ader Arka
(@AderArka) reported
@JagexSupport That section has zero solutions, since it does not even mention the problem. The issue is that the login prompt leads me to the cookie policy page, not to the login page, thus, making me unable to login. I’ve reinstalled the app several times, to no change.
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Travis Doering
(@DoeringTravis) reported
@OldSchoolRS Can you fix the mobile lagging problem asap, the game is literally unplayable!! Starts a minute after logging in and doesn't go away without closing the app completely and starting again
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Mehmet
(@afgmeh) reported
In Iran people would invest all their money into these plastic-wrapped gold coins when inflation was bad when I was a kid. Now they invest their money in the Fifa marketplace and runescape to combat the same problem.
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𝐈𝐝𝐞𝐧𝐭𝐢𝐭𝐲𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐬𝐭𝟏𝟑𝟑𝟕
(@outjoemegaming) reported
@OldSchoolRS Mobile Lag Lag lag all day today .
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radler
(@Ridwan38206152) reported
@steinarpeders18 @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Matthew Ingers
(@MatthewIngers) reported
@JagexSupport Hey, i'm having trouble recovering an old account, I can't remember some of the details but I have things like old password and Agreement no. etc.. please help
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QueenT
(@t_o_b_e__) reported
@Corhen @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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Adrian Eide
(@Adrianeiide) reported
@JagexSupport WTF is this reply? 99RC + 90+ slayer loottable LOST. 1000+ hours and you cant do anything. I was protected by bankpin and authenticator! How is it possible that a 20+ year old game cant fix issues like this!
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crèche
(@OluwafemiGbade1) reported
@visualize77 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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Mattyyy
(@Mattyyy_YMCMB) reported
@JagexSupport I keep getting multiple login despite nobody using my account? And I can only login via mobile app.
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Steve
(@RoT_Steve1) reported
@OldSchoolRS No one gives a ****,fix the login servers.