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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ryde |
Sign in | |
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
| Manchester |
Sign in | |
 Melbourne |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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stay colo
(@stephenchen123) reported
@JagexSupport Logged into my old account tied to this email from a couple years ago (3500ish days since last login) and I'm missing a lot of stats (ex. Attack and Strength at 1, but Mining is still at 69). Is it possible to recover said lost stats?
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JagexHelpElf💙
(@JagexHelpElf) reported
@chrisjo26821761 @JagexSupport from your usual location, usual computer and without using a VPN or proxy. If you have moved home and/or changed your Internet Service Provider since creating your account, please also supply details of those changes. 3/3
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Anber Marie
(@marie_anber) reported
@JagexHelpElf @JagexSupport @OldSchoolRS No I logged in with a username the account is from 05/06 I regret breaking the rules as that was my first account, but the fault is mine. It does have an email address that is linked to it but it doesn’t require the email to login
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Zorro
(@unnamedmind) reported
@alexmcd19 @RuneScape @JagexBreezy Im scary how they deal with an issue "pending confirmation". dude, this should be a hotfix. jagex is a joke...
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RCT98
(@_RCT98) reported
@JagexHelpFrost @JagexSupport the registered email has been changed. if the registered email is the "login" email, I am not receiving any emails in order to complete the form.
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Matt Falcon wants #FSDBeta
(@FalconFour) reported
@Hollowman7717 @TeslaJoy Just installed. Still no USB media bug fixes. Been logged in to YouTube as long as I've had AP3 (almost a full year now), use it daily, so can't test the fixes to YouTube login (FYI: last known fix is to log in through Runescape site with Google). But in my garage, no fixes seen.
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Mr Fresh
(@MQCCape) reported
@RuneScape Alright let’s just hope nothing else is broken with this new update fingers crossed 🤞
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James wilson
(@Jameswi97038675) reported
@goldmin09012393 @JagexSupport I had this same problem with my account today I try contacting their support but no response so I was referred to cyberhack_081 on Instagram within some minutes I got my account recovered and highly secured
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Jeremy🔥
(@scapefuel) reported
@Dragy @JagexSupport ayy will try :D client is working fine atm because of 13 restarts, but as soon as i log-out the problems are back :/ been like this for a week+ now
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JagexHelpElf💙
(@JagexHelpElf) reported
@chrisjo26821761 @JagexSupport Hi chris, I am sorry that you are having such problems with this. Jagex are not able to disable the Authenticator as it is not a Jagex product. To change your registered email (the email which Jagex contact you on) please click on "Still stuck?" on this support page and 1/3
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Filo
(@Filo224) reported
@JagexSupport Do you really dont know whats going on? That makes me sad, but dont worry, dev mods are already working on it and we might see a fix today, maybe its already out, didnt check it yet. For so many ppl the client is/was crashing left and right.
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Mr Fresh
(@MQCCape) reported
@RuneScape That crashing fix update needs to get here ASAP.. 😩
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🌸👑 Dragy 👑🌸
(@Dragy) reported
@RuneScape when will there be a fix for the graphics mixing all up when turning on ultra
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chris jones
(@chrisjo26821761) reported
@JagexSupport is that why you quit replying to me days ago for my issue you.. stop reading a transcript i know jagex doesnt pay you enough to actually talk but damn..whatever happened to the old jagex studios where they made effort to help
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Jesse
(@SlayStarsJesse) reported
@JagexHelpElf @JagexSupport I have not. But I did send in the report issues form
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MENG
(@MENG34595802) reported
This is very disappointing how a legitimate player has been wrongfully done for with no chance of appeal. I've asked around and many of my friends have faced the same issues with this unfair bans. @RuneScape @JagexSupport
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Kyle Bradbury
(@kylebradbury) reported
@midsandhighs Bro what if she finds out I still have a RuneScape login
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RCT98
(@_RCT98) reported
@JagexHelpFrost @JagexSupport I have secured my email address (my account sign in email address) however that doesn't change the fact that the "registered account" address email has been changed, meaning I can't get a account recovery request sent to my email (the account sign in address). - Mr Raedwald
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Ken Hazleton
(@HazletonKen) reported
@RuneScape fix the map facing South after every Tele
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RCT98
(@_RCT98) reported
@JagexHelpFrost @JagexSupport Thanks for the quick response, I have the login email address however the registered email has been changed and authenticator is activated so I cannot receive any email to turn auth off. Im sure if you guys look at the sign in locations they will be drastically different.
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Nickypoo
(@NickypooRS) reported
@JagexSupport @JagexSupport Useless customer support, would be nice if you actually looked into my account, as it was an error on your part, how do I get banned transferring gold from my main to my alt? Both accounts and gold are owned by me, just look into it...
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René Christensen
(@RenChristensen7) reported
@JagexSupport , as you have wrote a fix is in progress abot nxt crashes, FYI, my crash is in the sunken pyramid.
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Neil
(@MRRS3_RS) reported
@JagexSupport @JagexSupport I'm not able to login all day today , its giving me the "too many login attempts" error , please rectify this asap , my rsn is : Mr Rs3
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Jeremy🔥
(@scapefuel) reported
@JagexSupport No problem, will do! any tips that i could try to find a fix?
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Velderuum
(@Velderuum) reported
and right after client crash 3 @RuneScape ?? any idea what's going on.
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Deniz-Çağlar Inan
(@Kagelar) reported
@JagexSupport my loyality points didnt came this month again.. last month i mailed you with a ticket where a mod stated that i wouldnt have any problems. but it shows "next payout 0 days" again
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jamie1000013
(@jamie1000013) reported
@RuneScape Have you fixed the chat issue where everything is one colour? Like people's names used to be a seperate colour to their text.
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Ricky Asher🇪🇺 🏴
(@RickyA152012) reported
@jamie1000013 @RuneScape I seen a tweet somewhere that the fix for the chat will be included on Mondays update. Would of thought it was just as important as the crashes to be fair and reading chat the now is extremely annoying !
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Miss Ada Val 🖤 🦇 Free Palestine 🇵🇸
(@HexxyMoth) reported
I feel like it should have been an obvious sign in 2003 when I kept demanding people use she/her pronouns for me for my player character in Runescape because I was "in character".
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Koda
(@Kodagraphy) reported
@RuneScape What was the cause of the crashing? I experienced one single crash in a very mundane location and some frame rate issues on login, but it all seemed very random.