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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Bianka
(@Bianka920411) reported
@JagexHelpFrost @Jay48154046 @JagexSupport The same issue happened to me Spycrack22 on Instagram is a professional hacker he's the only person that can help you
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FreyaFoxx
(@FoxxFreya) reported
@OldSchoolRS I'm purely pvm but enjoyed watching the DMM finals, until the lag ruined everything, I think the tournament should be re run.
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Rob Owen
(@BigNewsRob) reported
@JagexHelpFrost @JagexSupport And that’s the issue, my standard UK Debit card and email don’t find any details, even though that card pays for 3 accounts. As a test last night I added a new account to the same card. Membership was accepted but still doesn’t show up when searching
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Koda Cadenza
(@KodaCDZA) reported
@Shay_House @RuneScape I got five in just a few hours of afk arch spread out into two login sessions over about 6 hours. Maybe they’re using unfettered RNG.
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Julian
(@ImJulianPerry) reported
@ganon95 @OldSchoolRS It will force them to address big issues within the PvP community that have gone too long unaddressed. They will need to take a look at how PvP poll questions are historically spite voted no by iron men players and PvMers.
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TheMurrFish
(@FishMurr) reported
@JagexSupport No problem I actually found the email, I have access to the account now, but it is in old school RuneScape? The account was made in 2007 so shouldn’t it be rs3? Is there a way to switch over?
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Dylan Roy
(@djroy28) reported
@JagexSupport I am trying to complete Shield of Arrav, but there seems to be a glitch where the game thinks I have completed the quest already so I can't get the shield from the cupboard (it's an old account that started the quest ages ago). Might be related to the quest rework?
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Mwsnfbg
(@mwsnfbg) reported
@JagexSupport hi again, you have just reviewed my appeal and denied it, I use a client that I built myself with no bloating plugins so I don’t lag as I’m on a low end pc, maybe this is why I flagged for 3rd party client, this ban was incorrectly applied
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Junaid Saeed
(@Joni19707149) reported
@BigNewsRob @JagexSupport It really feels bad how your account has been locked I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again
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Thomas
(@golke_thomas) reported
@JagexHelpFrost @JagexSupport I am able to login to the account as I’ve already gone through the process of resetting the password. The issue is that once on the account, everything has been reset, meaning my stats, levels, money, items etc.
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Riley Petitt
(@rileypetittt) reported
@OldSchoolRS Re run the tournament and do smaller batches of fighters we don't mind waiting a hour for our turn to battle on a lag free server that is known to not be attacked.
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pissed off player
(@RsnDpg) reported
@RuneScape @JagexSupport he’ll just delete my accs hole old school side don’t want that on it,osrs is why we seems to have so much problems tbf
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Jesús YEGRES moreno
(@MorenoYegres) reported
@JagexSupport Hello, I already received your answers, thank you very much but I have a little problem, look for what they told me, a history of offense but I do not understand why many come out and there are numbers that I do not know what it means
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Riley Petitt
(@rileypetittt) reported
@OldSchoolRS Re run the tournament and do smaller batches of fighters we don't mind waiting a hour for our turn to battle on a lag free server that is known to not be attacked.
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Alex Wolfe
(@AlexWolfeyMusic) reported
@OldSchoolRS Reset the finals! The only way to know who the true winner is. Redo the finals! That lag tournament was a waste of time!
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Junaid Saeed
(@Joni19707149) reported
@Branzden @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again
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Rob Owen
(@BigNewsRob) reported
@JagexHelpFrost @JagexSupport Thanks Frost, I think the issue is slightly different. Unlock has been declined due to incorrect payment details. So I can’t login. Now I have want to cancel my subscription which has been recurring for . I can’t as the system won’t find my details via card and I can’t login!
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HaxonPrime
(@HaxonPrime) reported
@OldSchoolRS 1.Stop being cheap and invest in Ddos protection. 2. Shame on you for letting the rounds go on knowing people were dying to the lag. Then have your crappy casters make jokes about it. 3. Redo the whole damn thing. That would be the honorable thing to do.
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Mickey
(@Mickey68522) reported
@MPondsmith @JagexSupport Dm @viewcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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whatwouldgeodo
(@whatwouldgeodo1) reported
@OldSchoolRS Bad take. Fix your game, sadgame mode.
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ServersAreShite
(@ServersShite) reported
@OldSchoolRS what is going on with your servers? Every world having lag spikes. 2t delay on movement.
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Christopher C.
(@ears_silent) reported
@OldSchoolRS @JagexAsh @JagexSupport I think there is a bug in ToB entry mode. We can't kill Nylocas Athanatos in Verzik phase 2. I tried with scythe and tentacle whip. It is impossible to kill it. Can you find out if it is a bug and fix it please? Thanks!!
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Pablo Glavocic
(@GlavocicPablo) reported
@JagexSupport not the login but the account e-mail, i can't access the e-mail to confirm things like disable authenticator or change password... can u guys change to me? i already created a ticket but they denied it, what i do now?
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John Stamosm8
(@johnstamosm8) reported
@YaBoyMattz @OldSchoolRS Implying osrs pkers have access to enough computers to perform a ddos of this magnitude lmao
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Thomas
(@golke_thomas) reported
@JagexHelpFrost @JagexSupport Which means my login will be the email address, however I’ve tried this and it brings me to the starter account. Is there no way you’d be able to check the account if I was to give you the email/ username?
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niReaper/Skiz46/Snacx
(@MrCasmo) reported
@OldSchoolRS Every single DMM has failed and Jamflax doesn't want to lose the streak. If changes to fix PvP can't be implimented then show the community you really don't care and let it die. Don't hide behind the devs and mods.
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Rob Owen
(@BigNewsRob) reported
@JagexHelpFrost @JagexSupport I promise you, I’m using the correct email address and card. I even checked the email and tested with a new subscription last night, I have the confirmation email etc.This is the issue! I could DM you an example if that helps? Like my email address and account login?
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ellie.
(@Sister_Lactose) reported
@intrnetdaughter The RuneScape login music
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Junaid Saeed
(@Joni19707149) reported
@SitraAhraRS @JagexSupport It really feels bad how your account has been hacked I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again
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Julian
(@ImJulianPerry) reported
@ganjalegend420 @OldSchoolRS I wonder if anyone could legally challenge the results due to the large amount of money involved and the strong possibility of foul play with regards to DDOS attack. It essentially incentivizes DDOS’ers to attack their game with a $32,000 reward if successful and timed right.