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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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xeex_boy
(@Xeex_boy) reported
@venividivici701 @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too...Or #Lord_tech on Instagram
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✘
(@wolloh_) reported
@JagexBreezy @RuneScape bump this is still not fixed and has been an ongoing issue for months now and yes i have reported it in game
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Rui Ferreira
(@iloveC0CA_C0LA) reported
@JagexSupport Hi i've been having a problem with my email registration. I started playing on my phone and then went to the pc and the game says my email is not registered and doesn't let me use my email to register... Any help?
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Adriana cedeño
(@Adriana22581319) reported
@iAnuTV @RuneScape DM ghost_hackathon on Instagram..He will fix it for you...this so called support services don't care about us
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Walta
(@Walta53231351) reported
@JagexSupport Hoping that you fix this matter soon so I can get back to playing dmmt on this account
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Tyler Lambert
(@o_MrBrutaL_o) reported
@JagexSupport hey everytime I try to do anything with resetting my password it takes me to error code 15. Is there anyway around this?
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LootShark
(@Alexwigg1) reported
@RuneScape now fix no animation being shown when boss uses flurry really cancer and its a streak killer super unfair
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Xxlpaid
(@xxlpaid) reported
@okyah9 @JagexSupport You’ve to act fast don’t just sit and do nothing, The best service I can recommend for your account recovery is @dexcyber4. Send a dm to him to recover your account immediately
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Perry The Platypus
(@perrystjean134) reported
@RuneScape Hey im having an error 15 issue are servers overloaded? You dont have a comment and its been 3 hrs i had this error
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Ryan Blackley
(@yeucksxors) reported
@JagexSupport Alright then, seeing as there's been 0 communication on this issue I think I just stop playing again. Such a shame, what a waste of my time.
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Jacika maghla
(@OmoEda9991) reported
@iAnuTV @RuneScape I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Daniel McIntyre
(@Itz_Chop) reported
@JagexSupport Facing issues with an unjustified ban. I was unaware you changed the rules when it comes to third party clients, and it was confusing because the warning I got was for macroing… no macroing was done, so the warning didn’t make sense and I didn’t change my play style. Help plz
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44StreetBaby44
(@44StreetBaby44) reported
@JagexSupport There is a hotmail linked to my account from 15-20 years ago that I don’t remember. Also I can’t disable Authenticator because of this. Authenticator was accidentally turned on. I have only used fb to login since I started back playing. I need to speak to someone ASAP jagex.
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bswanny
(@bswanny3) reported
@JagexSupport After following the advice on the page, changing browsers, ips, and devices I still get the error. None of the solutions on the forums or Reddit work either, and trying to report the issue directly from the RuneScape website also gives error 15.
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park wilkinson
(@zoocalu) reported
@RuneScape Whens the update to fix the drops and drop tables?
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Jacika maghla
(@OmoEda9991) reported
@BRBardbarian @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Nathaniel Browning
(@njbwayward) reported
@JagexSupport Hi Kamila, I don’t believe I have missed any steps. My first kill was with all mechanics active, then I deactivated all the mechanics and did kills gradually increasing the mechanics to see if that would fix it. I have talked to all the npcs to deactivate and then reactivate
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kevin
(@irlkev) reported
@Liryns I said this alot when I was 7 and my grandma got off the phone so I could login to aol to play runescape
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👻 $codDy 👻
(@Malikga47565223) reported
@venividivici701 @JagexSupport Sorry to hear that I had similar issues till a friend introduced me to a cyber specialist on !nstagram and he logged out the hacker and recovered my account within 45 minutes . he runs a 247 active service and really fast and reliable service .
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Noble Narnia
(@NinjaNarns) reported
@RuneScape Why? Every time you mess with the font you have to change it back. Haven’t you ever heard if it ain’t broke don’t fix it? I was able to change the size but this font is awful and is giving me a headache. Seriously put it back or give us the option
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Thief
(@Xounz) reported
@OldSchoolRS @JagexAyiza @JagexHusky Feel like you may be throwing the baby out with the bath water trying to fix the PvP immunity abuse. Would of been better to keep the hour but limit activities you can do e.g dealing damage to certain npcs or trading. People need the hour while moving up
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Austin R Campbell
(@AustinRCampbel1) reported
@chipped_cup_ @JagexSupport I'm dealing with the same issue. My account was hijacked & the appeal was denied as well. This is so unfair to me...They should be able to prove I was hacked by looking at the ip address correct?
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Arshad Neo
(@ArshadNeo2) reported
@RuneScape Kindly 1st fix rares+hard mode loot
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fahmi fauzi
(@f4h_m13) reported
@JagexSupport @TylerPa72785884 If you have any issues getting a ticket and having issues with your account on Activision WZ and others also 2fa authentication contact #pure_toolz12 on instagram He can get that fixed real and reliable
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John
(@john223323) reported
@okyah9 @JagexSupport Dm @legit__tools ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast.
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AuspiciousRice
(@AuspiciousRice) reported
@JagexSupport Hi. Thank you again for responding. I remember my login, but none of my old passwords. And don't have records of my membership payments. (Again, it's been ~10 years.) Can I please prove ownership by talking to a person?
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Mod Ash
(@JagexAsh) reported
@zacky_d For account help, I'd suggest trying the Support team - they're JagexSupport on this platform. N.B. Tweeting your login info can be bad for your security.
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CryptoBrooke
(@brooke_crypto) reported
@Skiddler @OldSchoolRS Oh no, GIM dreams are broken 😠 😨
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Ji MM
(@jcon1991) reported
@OldSchoolRS Why even fix the sigil , it balanced out against the op sigils lol
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Springalinga
(@Springadinga) reported
@RuneScape Change the hit box so it doesn't overlap the arena. Having to right click the ground to dodge beams should not be a thing. Fix the animation cancelling, flurry especially, can't see if it's mage/range/ sometimes, worse than Kerapac lightning bug on release 😭