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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (69%)
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Online Play (25%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan Schulz
(@EthanSchulz15) reported
@JagexSupport I'm very confused as to who is behind this account because in order to change the registered email, I have to login and use my authenticator, which i cannot. I simply need someone to review my account reclamation request and either reach out directly to me or simply CANCEL sub
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Kevin
(@saturatedsoul_) reported
@JagexSupport thanks! I also have a follow up question/issue.. I'm trying to buy VIP and when I select my bank to pay via iDeal I get an error saying: ''The payment has failed. Please check your balance and try again.'' It should be transferring me to my bank page to pay but it doesn't.
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She_tiwa
(@She_tiwa) reported
@weirdfunkysoul @JagexSupport The costumer service is bad they won't render you no help, fixercali on Instagram is the one helping us out here.
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Butch
(@Klefwrld1111) reported
@HUGS_F0R_DRUGS @JagexSupport @TECH___SUPPORT_ here on Twitter, i got my issue resolved.after the support team failded to help me.
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Jesse
(@HUGS_F0R_DRUGS) reported
@JagexSupport Why am I being forced to do a forgot login? I remember the log in. My stuff is reset.
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Luke 🇸🇬
(@Lukeisaiah25) reported
@littlefaeflower @RuneScape Sure, no problem. I'll try to help in any way I can
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Daniel Goldsmith
(@Goldsmithdan900) reported
@JagexSupport Hi, I raised an issue with yourselves a while ago, but I haven't had any further communication for two weeks now so i am starting with a new tweet hoping this gets a resolution.
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Real Ruru
(@TURBORURU) reported
@OldSchoolRS surely the lag on worlds will be fixed with this :)
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robertmcbobert
(@robertmcbobert1) reported
@JagexSupport @JagexAsh Can't log into osrs account unless via steam (which I set up today in response to this issue). No luck on App or the original client either. I can't even log in to runescape website either, even after changing my password multiple times today.
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Alexander
(@l3xand3r11) reported
@JagexSupport hi. I would like information if they review my case. since I would like to continue enjoying the game and I have proof that I have not broken the rules and much less sell gold. Sr pvmpro
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Mike 'The Warrior' Speirs
(@MichaelSpeirs12) reported
@JagexSupport @RockStarCRAM By making your Jagex support easier to get help! I need help with something and the support center can't help me I need YOU guys for me to be able to email and resolve my issue!
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Bezsmertnij
(@LauriskLexyyy) reported
@OldSchoolRS OFCOURSE THIS **** IS BUGGED, I MISSCLICKED ON CHAT BUTTON AND PRESSED SET CHAT MODE CLAN, AND I CANT UNDO IT, I CANT TYPE IN PUBLIC ANYMORE, AND INGAME CHATBOX OPTIONS DONT WORK ASWELL, JAGEX THIS IS BROKEN, PLEASE FIX YOUR GAME, I CANT CANCEL THE TYPING IN CLAN/FRIENDS CHAT
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Kalena & Kitty
(@kalenakeeper) reported
@RsElej @RuneScape Yeah I miss when hats could glitch letting hair thru. I miss wearing a hat and my spiky ponytail together
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(╯°□°）╯︵ ┻━┻
(@COLEplusTEN) reported
@OldSchoolRS Did we fix logging in on mobile?
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Null (zeruth)
(@openosrs_null) reported
@bommijn @TURBORURU @OldSchoolRS Lol that's funny considering it is actually server problems most of the time. Many, many instances of swaths of people having connectivity problems at the same time.
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Asmi
(@Asmi15102441) reported
@JesseHathaway7 @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cyber_support1 on Twitter they’re the one who got my account back,they will help you with your account
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HamishG
(@Hamish_GG) reported
@Bibococo1 @OldSchoolRS happening to anyone in our group. my guess is it's bugged and just gonna have to wait for a fix :(
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Derek
(@RSDevotion) reported
@Notmywaifu @OldSchoolRS That's hotfixable, but I'm sure they'll fix that too
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Abby
(@fleshcrafting) reported
In Old School Runescape all of the content is polled and that's pretty neat but it's lead to this problem where people who aren't getting what they want vote against content that meant for other players. Now the devs have to push lots of changes through to keep the game alive.
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Bommijn 👊
(@bommijn) reported
@TURBORURU @OldSchoolRS I'm not sure if the cold fix will bring you a new router.
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David
(@RefugioFalzone) reported
@HUGS_F0R_DRUGS @JagexSupport So sorry about that,I have had similar issues like that before,but HintCrack on Instagram helped me out,he’s a genius
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(TJ) murphy stan acc
(@__Tjsmith) reported
@OldSchoolRS What about account security? Login spam?
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Tyler
(@TACMUT) reported
@JagexSupport had my account locked and i went to unlock the account but I’m not receiving the emails to do so, now I’m being told I have to wait an hour because I put in too many requests. Is there a fix for this? Thanks
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robertmcbobert
(@robertmcbobert1) reported
@JagexSupport Hello, the account this problem is occurring on is a few years old and was not created through steam. I was just highlighting that the steam client is the only client I am able to log in on and I am currently not able to log into the runescape website by any means including steam
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Filipé
(@filipway) reported
@RuneScape I don’t have my login lockout premier club discount? It’s still at £49.99
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(╯°□°）╯︵ ┻━┻
(@COLEplusTEN) reported
@JagexSupport Is this still an issue after the latest update?
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Ray Von
(@Howsonn) reported
@OldSchoolRS The game is broken EA Sports
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Adebisi
(@adebisi_rs) reported
@JagexSupport What are we doing to fix the problems entering clan citadels?
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SpeakingLoudly.cs (69,45) : NullFreedomException
(@NullFreedomEx) reported
@JagexSupport I've taken care of it, I thought it wasn't possible to change the gang mid quest and by mistake i've entered phoenix gang which locked me out of completing heroes quest, joining black arm again fixed the issue. It's easy to get tripped up by this :/
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Alex
(@PokemonJunky) reported
@JagexSupport Is there any way to change the login email? I do not have access to that one anymore. I would like to keep my account secured and this is why I am in need of changing it.