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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Ho1y
(@IamHo1y) reported
@JagexSupport The login issue is now gone, but the samsung S pen problem still seem to remain, fix it asap thanks
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Stephen Tanner
(@Stanner928) reported
@JagexSupport Right. The account in question uses an email login. I don’t have access to that email. The email linked to the account is my primary email and still shows to be linked to that account when I use the “forgot login” route. When I attempt to recover the password, no email.
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Carolina
(@McRoy_Dang) reported
@2artis2 @JagexSupport @Jagex Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Stephen Tanner
(@Stanner928) reported
@JagexSupport I’m attempting to recover a password for an account still linked to my main email address. Why is the recovery email not coming through? I’ve recovered other accounts at the same email without issue. Thanks
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Bamboozlen
(@Bamboozlen1) reported
@JagexSupport hi, my ticket still hasn't been answered to about buying membership on email instead of runescape login I bought a bond in the mean time to keep playing but that has expired. I opened a ticket on the 11th of Feb.....
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Calvin Grayson Cart
(@xXCgruntXx) reported
@JagexSupport You do it!you take my money you fix it unlinking a account isn't hard stop this diy crap you want paying subscribers you'll help them. Not my ******* fault I no longer have access to since I was 16 Jesus christ!!!
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Carolina
(@McRoy_Dang) reported
@HumpbackMoose @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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OpinionatedShill
(@BurakDeLaRocha) reported
@JagexSupport Hello, I’m not even able to log into make any sort of request as I’d be able to cancel my subscription. My log in didn’t work I changed my password and now my new log in won’t work either. I keep getting an error despite my information being typed in correctly
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Don
(@Don85528226) reported
@JagexSupport Can you fix where the page isn’t broke on mobile? Won’t let me link or login?
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Don
(@Don85528226) reported
@Vizareshh @JagexSupport Had this same issue tried several times. Its bugged i’ve sent in several tickets tonight.
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JD - LeftieGamer
(@JuhnRS) reported
.@JagexSupport I have this issue where every day I have to 'update my graphic card driver' even having to install it over and over. This problem happened months ago until Jagex fixed it, not sure if Jagex is aware of this but I would like it to be issued
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Blacko🖤
(@ivkfkgijf) reported
@smittythedon_ @EnzoBenzo_ @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Alexander Mitrovic
(@Alexand06269304) reported
@nvmdabollocks @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance
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Aterivus, The Brave and The Bald
(@AterivusRS) reported
@Ceresse @JagexSupport If you're using loading screens, try hitting ESC if they freeze up It seems like the game loads all the assets, it just gets stuck in limbo and won't progress through loading screens I assume the entire dungeon is poorly optimized given the performance issues there + Infernus
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Justin Mehnert
(@emt_mehnert) reported
@brandon_kasch @JagexSupport Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake,send an inbox to Java_cracks on Instagram for quick review and assistance.
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Carolina
(@McRoy_Dang) reported
@CrillJoshua @JagexSupport Why don't you seek #lyntech1 on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under jagexsupport , good at this and trustworthy
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Enix Gaming
(@EnixReal) reported
@RuneScape Who don't you fix your old outfits first before adding new ones, I got one outfit that looks like it's glowing when it's not supposed to.
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JaKe
(@JaKe90910) reported
@1121Chris @JagexSupport There’s this genius who can help write to #lyntech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Altonator97
(@GarciaAlton) reported
Been running into a lot of audio/internet issues lately when I stream. Still gonna keep trying. Other than that just mostly on Fortnite and Old School RuneScape since these two are the only games that won’t give me issues.
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Anton Lutey
(@TwitchDoomX) reported
@JagexSupport I need to get in contact with somebody regarding you guys banning my account when I haven't even played it in months. It looks like you made some error in your banning and the way you banned it doesn't allow me to repeal the ban.
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Byrne McLeod
(@chillbyrne71) reported
@RCBHD @JagexSupport Sorry about that, I had the same issue with my Facebook in 2019 but I had @sapphireTechV3 help me out, he could recover your gaming account from the ban
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Grace Kathy
(@GraceKathy11) reported
@TwitchDoomX @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Viona
(@dazzlecr) reported
@brandon_kasch @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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🔔🌿ピーン祭り🦊⌛/🕸️🧵
(@PLewds) reported
@JagexSupport Hi Dorothy, the problem with that is after I submit this form it tells me to check my email for results. But again I have no access to this old email so how can I know the decision and how to appeal it?
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Gorazd Kuzma
(@KuzmaGorazd) reported
@JagexAsh Thanks for a response! But unfortunately, I can't make an appeal, I didn't even had a chance to do it, so I can't explain or even ask what was the real problem. As I mentioned before, when bann happened I wasn't even active in Runescape and now I can't play again. Please help me
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JaKe
(@JaKe90910) reported
@CrillJoshua @JagexSupport There’s this genius who can help write to #lyntech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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˖
(@CaioAndrade_) reported
@OldSchoolRS Please @JagexBR do something for skills. Including runecrafting. Rune prices are broken. @OldSchoolRS
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Bollocks🐓
(@nvmdabollocks) reported
@JagexSupport Hey aman, sorry but to clarify does this mean that the account has indeed been manually reviewed by a human and determined to have still broken the rules? Even given the context of an outdated client and spam clicking the ground?
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JaKe
(@JaKe90910) reported
@CrillJoshua @JagexSupport Why don't you seek #lyntech1 on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under jagexsupport , good at this and trustworthy
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itsjohnor
(@itsjohnor) reported
@JagexAsh @OldSchoolRS @JagexSupport Hello if you do not fix the "kick" option in player owned houses, where people can escape being kicked if they are behind walls or on altar traffic im going to law suit you.