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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Online Play (10%)
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Game Crash (7%)
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Matchmaking (3%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Jablonec nad Nisou |
Online Play | |
 Elkhart |
Sign in | |
 Melbourne |
Online Play | |
| Brisbane |
Sign in | |
| Perth |
Game Crash | |
| Brisbane |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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rob jansseens
(@Cptwolf20) reported
@JagexSupport been trying to log into my account today but i get this message where it says " to many login attempts" is there a fix to this? my alt can log in without problem
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Zonic Vibes
(@ZonicVibes) reported
@JagexSupport I'm having an issue logging into my account, i have authenticator enabled but i broke the phone that had the auth. on it. i'm now locked out of my account. Tried to do the email process but since ive moved and got a new internet provider i dont have the same IP
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Eyser Santos
(@eyser01) reported
@JagexSupport Im trying to disable my Authenticator and im getting “ERROR CODE 15” why is this???
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Riley
(@Ityzrs) reported
@JagexSupport Not my connection no other service has issues. I now cannot log in at all
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Your Savior Sync
(@yoursaviorsync) reported
Well @JagexSupport, guess I'm next to get hit with the "Too Many Login Attempts" issue. Why not let me use my authenticator? That's why it is there right? Only a few days left in Leagues and I am sidelined because of the faulty system.
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IGDA-GASIG
(@IGDAGameAccess) reported
@JagexSupport I will share the username publicly, but it will be promptly removed from Twitter upon your reply. FYI: The player has attempted using the Jagex support center, but found that it only allows canned responses: there isn't a way to communicate more complicated issues like this one.
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Canadian_Online
(@CanadadGamer) reported
@RuneScape I'm curious. With the mining/smithing rework bringing a bunch of things into balance, are there any plans to fix things like crafting for dragonhide equipment and fletching for bolts and crossbows and such?
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Primoris
(@Jojoejoe3) reported
@Sick_Nerd Runescape 3 is genuinely not a bad game, it's MTX heavy which sucks but the game isn't bad. Playing iron man removes some of that MTX issues. I wish the greater OSRS community would grow up and just let people enjoy the game they enjoy.
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Brid Laden
(@BridOSRS) reported
@JagexSupport When will the Too many Login Attempts be fixed ? Being spam logged so I cannot log in on my main but can log in on other accounts. Submitted tickets, had no replies since. Tried using VPN, Mobile Hotspot. Nothing works and you get the same answers which don't work.
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Flailhunters
(@POSnoob) reported
@JagexSupport Hi, I saw that several people are having issues with "too many log in attempts" the solution you had given someone was to report the issue on the website. I would like to report the issue but I am unable to log onto any accounts to file the report. Please help.
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Redeveloped
(@Redeveloped1) reported
@JagexSupport I don't mean to be rude, but I said I've already tried the solutions listed on those support pages so linking them to me again doesn't exactly help. I'm using a 2080 with the most up to date drivers and other games are running perfectly fine, so idk why RS is having issues.
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wifi
(@yungxwifi) reported
@JagexAsh @JagexSupport i have managed to forget the login/communication emails for two Ironman accounts I’ve spent many hours on. It is obvious they have been dormant since I’ve been able to play. Is there anyone I can give the RSNs to for help
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🦋Amber Lynn 🦋
(@AmberLynn_07) reported
@Rumym8Rs @LoLViewer123 @JagexSupport It makes the same point though. Jagex isn’t going to fix your mistake
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brandon richardson
(@brandon63438994) reported
@JagexSupport hello still having issues logging in can you help? All of my login information is correct but it wont let me log in. My brothers account can log in no problem but as soon as I sign out and try my own account it says credentials are wrong. Please help
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Paul Semaña
(@semana_paul) reported
@JagexSupport No, your email address is not blocked and I've checked the spam folder as well. Also, I have an old username login account, so I am not sure which email my account is linked to, or whether my account has an email linked.
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Jiasheng
(@Jiashen66970940) reported
@JagexSupport Hello, I've had his same problem, but my appeal was not reviewed, i've received no response and if i try to send a second appeal through the link that you've provided me, it says that my attempt has been blocked by the security rules. help me i've played on my account for 9years
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Caroline
(@unbridledflame) reported
@JagexSupport I’m having problems accessing my account. I haven’t used it since summer 2019. I haven’t changed my email or username. I’m getting no password reset emails, nothing in junk - yet I’m still paying every 3 months. Have had no Jagex emails since 09/19.
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Human_Reject
(@reject_human) reported
@Jagex @JagexSupport how can I submit a complaint? you can't abuse people with power and give them no way to talk about it... This is one of the most degrading things I've come across from @jagex your going to find it easier to deal with my problem than ignore it, Trust me!
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andrew canfield
(@andrewcanfiel11) reported
@NickMagras @JagexSupport Seems like alot of accounts got hit last night. Starting to not look like a coincidence. They had a huge outage problem for people around midnight est
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Rumym8
(@Rumym8Rs) reported
@AmberLynn_07 @LoLViewer123 @JagexSupport should fix it for a mechanic that is so obscure
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Rumym8
(@Rumym8Rs) reported
@AmberLynn_07 @EdibleMandibles @JagexSupport then get me back to my 850 slayer streak then if its no issue lol i just want my streak given back due to a simple error
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Flailhunters
(@POSnoob) reported
@JagexSupport Hi who can i speak to about helping me figure out why I cannot log onto any of my rs accounts on my PC? Has the error "too many log in attempts" and prompts me to wait a few minutes. Tried to change password but cannot log into rs website.
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Jay Sharma
(@JaySharmaX) reported
@JagexSupport Hi, I havent received my recovery request email, despite account being locked? RSN: Jay Js Login Name: Mafia_Lil1 Please help?
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Esco_COD
(@Esco_COD) reported
@JagexSupport Hi, is there anything my friend can do to change the registered email on his account? He can still login but he won't be able to change his password if he ever needs to as he used his old work email address and it says the email is terminated when he tries 2 login
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Hoheti
(@HohetiOSRS) reported
@JagexSupport Hey, i cant login for the past 4 days with the message "to many login attempts" . i also received an fake email about it. i tryd a few solutions but nothing works
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RevokedHonor
(@dapper_teh) reported
@SpyroDragonRS @OldSchoolRS @JagexSupport It you got a problem with him actively trying to enforce rules around buying the cape, chances are you bought your cape too.
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Riley
(@Ityzrs) reported
@JagexSupport literally cannot play for more than 10 minutes with getting dced then have to sit here on too many login attempts screen for another 5 aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
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Flailhunters
(@POSnoob) reported
@JagexSupport Hi who can i speak to about helping me figure out why I cannot log onto any of my rs accounts on my PC? Has the error "too many log in attempts" and prompts me to wait a few minutes. Tried to change password but cannot log into rs website.
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Jay Sharma
(@JaySharmaX) reported
@JagexSupport Hi, my account "Jay Js" or Login Name: Mafia_Lil1 has been locked for a lost email recovery. i have access to it till now. i was trying to change to my new email address as i don't have access to the old one (18 years old) Please can you speed the recovery process?
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Ching Him Kwok
(@Ivankwok291) reported
@cbswordman @mikemicmike1 @RuneScape Login to your account on website, (top right- account) by default will enter your message / setting. Then you may disable it.