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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Cultist
(@Heretek_Magi) reported
@JagexSupport I'll try the unlock, but every single change email link I've gotten in the past was also broken, only link they ever sent that wasn't was a password change which I used to see if I could then changed it back to my old one.
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Joey
(@cxllmejoe) reported
@liam57784954 @JagexSupport login servers must be down it's happened to others
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Mike 🗣
(@TheTalkingFins) reported
@JagexSupport Hey, I can't log back into my account. When I attempt to I get the message "Your account has not logged out from its last session or the server is to busy. Please try again in a few minutes." Been this way for about 40 minutes now, how can I fix this?
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Kristopher Park
(@MyTKrisP) reported
@JagexSupport Since none of my questions on the other tweet got answered.... When are you guys going to fix Gauntlet? It's deadclick nation, worse than vorkath was. Don't reply with "Report bugs via this link" That link is a joke. Same with the report a player. Nothing happens...
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mike oxlong
(@ChappinDaHomie) reported
@JagexSupport @tdflowers @OldSchoolRS Hey **** face fix the issue which is accounts won’t log out from previous session.
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Joey
(@cxllmejoe) reported
@PruviiT @JagexSupport Think login servers are dead mate it's happened to a few people, including me.
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Hass
(@Hassanbazzi333) reported
@OldSchoolRS @JagexSupport so I'm xp wasting right now waiting to log back in after the world 330 crash, what's the deal man
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Dave Warringa
(@DaytradingDaveW) reported
@OldSchoolRS cant login after a crashing World 330 & im in combat… 😓 Sub 20 minutes unable to log in
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Jeremy Almquist
(@JeremyAlmquist1) reported
@JagexSupport Ever since this scheduled maintenance I can't log into any of my accounts. I've double checked that I'm using the correct passwords and it just keeps telling me that either the login or password are incorrect. What can I do to resolve this?
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CongoMenace
(@congomenace) reported
@JagexSupport my account has been banned I guess, due to macroing?? I don't even know what that means but I haven't been able to access my account until today due to there being an authenticator put on it somehow (not by me) and now when I login, I find my account is banned?
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Joeytje50
(@joeytje50) reported
@JagexSupport My character seems to be stuck on a broken world. I was logged in to w330, which seems to have crashed, and now I can't log back in to my account, even after resetting my password. Is there anything I can do about this?
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caleb
(@caleb_tarrant) reported
@JagexHelpFrost @JagexSupport @JagexAsh Me submitting a 2nd form with the same details but a different email shouldn't cause any trouble right? Also roughly how long do these requests take to process?
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NizonRox
(@nizonrox) reported
@OldSchoolRS Currently having a problem with group ironamn, after giving the group a name my mate was booted and i keep getting a "mismatch settings" please try again later or something. Where do i go for help?
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jord
(@JordPotterRS) reported
@OldSchoolRS fix world 330... crashed everyone on thr world and now we cant log into any other world.
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nah
(@thehoeh) reported
@Victorsoan @JagexSupport @GamRegGB I know man. I’m working on trying to fix this. I know I’m not the only one they did this to.
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mike oxlong
(@ChappinDaHomie) reported
@OldSchoolRS **** you guys man can’t even fix your game when some people only have the weekend off. Fix world 330 and login servers anyone on that server is still logged in and can’t join other worlds.
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Charles Gunter
(@Charles9198) reported
@pat_taro @JagexSupport In my honest opinion,there is a good chance of recovery,I guess you reach out to @90hacks he helped me recover my account which had similar issues with yours
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V6TECHNOLOGY
(@v6techx) reported
@LordStorgaard @JagexSupport I can help fix that if you don't mind
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alonsiito
(@AlonsoCancer26) reported
@James21909478 @JagexSupport @Jagex I had the same issue, But it was resolved immediately after I Contacted 𝐆𝐄𝐄𝐓𝐄𝐂𝐇𝐙 on instagram I think you should write to him too he’s truly the best person when it comes to unbanning and recovery of various accounts
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Chris
(@koolers75) reported
@SpecialNehterit @OldSchoolRS I was on this world when it crashed & I still can't sign in. It says I'm already online. It's been an hour now
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Zeep
(@ZeepNY) reported
@BadPasser problem is runescape is minimal specs needed and cod is the exact opposite lol
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Kristopher Park
(@MyTKrisP) reported
@JagexSupport @ryyzan That doesn't work. I've reported several bugs over the years, and only after content creators figure the bug out, you guys fix it. That link is a joke. Why do you think people come here and reddit with bugs? Because the more public they are, the quicker they get fixed.
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Akut
(@ItsAkut) reported
@JagexSupport So i tried to remover the authenticator however i dont remember the email login linked to that account, I still have all the working login information i just don't have the authenticator or email info for that account is there any other way you could help?
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Michael Rispone
(@michael_rispone) reported
@Jagex @JagexSupport W330 has seemed to crash leaving alot of players logged in.. Just trying to make aware of the situation.
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StopCrazy
(@StopCroozy) reported
@Matthew92333304 @JagexSupport Same bro. My clan mates see my logged into my previous world. But im offline on friends list. Ive changed password. Says error connecting to server use different world. and other worlds say i havent logged out
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WaxJar
(@Wax_jar) reported
@OldSchoolRS is there a server issue on w330? I've been logged out and can't get back in due to 'not being logged out from the previous session'.
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Ζοζεφίνα Κων/να🦋
(@JKwnstantina) reported
@OldSchoolRS @JagexSupport i can't login, help
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Daniel Kiiski
(@DanielKiiski) reported
cannot login after w330 crashed @OldSchoolRS
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Taro Pat
(@pat_taro) reported
@JagexSupport Hello, I’ve encountered an issue with my account. I made a new email address solely for The creation of my OSRS account, but I have since forgotten it’s password and Google is not letting me recover it. I have been able to log in just fine since then, however.
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Sevan
(@SehSevAn) reported
@JagexSupport I attempted to log in to my account for OSRS, and i had forgot my password, reset it and it told me my proper username in the email, signed in with new password, to a new account with a different name, is there a way i can submit a ticket directly for this issue?