Is RuneScape down?
Some problems detected
Users are reporting problems related to: sign in, online play and matchmaking.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
December 16: Problems at RuneScape
RuneScape is having issues since 09:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Enda
(@Enda64537228) reported
@JagexSupport I had this old Ironman account i played like 4 years ago. I only know the RSN and the password. I dont remember what email I used for it and its email login. Is there any way for me to recover it in this state?
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.
(@Khamasi96) reported
Jagex mfers better fix their servers 30009999999929292929 ping, lag, **** performance @JagexSupport @JagexAsh
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Durianstorm
(@Durianstorm1) reported
@OsrsSwift @OldSchoolRS tons of people care about the log, quit acting like the devs have to do exactly what you want when you want it. Those are all problems they've been wroking on **** takes time. Chill out
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Bwyd - Steven
(@morrisonsbag) reported
@JagexSupport are services allowed to be done on osrs? If you pay/donate gp for the service to be done?
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Exiler
(@ExilerRS) reported
@KiwidudeRS @OldSchoolRS @JagexAsh No, if it wasn't for Jagex's greed and stupidity this would never happened. It took them 5 hours and 300 tweets to acknowledge and fix the issue. Couldve been avoided if the 2 week "Beta" they did wasnt locked behind an Amazon PRIME Paywall. $11/month isnt enough? **** off
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James
(@mrr0am3r) reported
@JagexSupport Hi I’m having an issue getting onto my account, I have all the info etc however when I log in, it logs me into a low level account? I seem to have multiple accounts on the same one somehow and I can’t figure out how to get on my main?
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Daniel heringer
(@DHeringerD) reported
@JagexSupport @JagexAsh Jagex what can I do to recover the password of my old account, I have the email and another account in that same email, but when I try to recover my 2007 account, error 15 occurs, and access is denied by Ip.
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M
(@FPSunrise) reported
@JagexHelpElf @JagexSupport @RuneScape None it just doesn't let me log in, I just got an email when I tried too reset my password and it says my password has been changed but then I cannot login
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King James
(@KingJam63575561) reported
@CallMeJaemz @OldSchoolRS They should optimize OSRS for iOS in general. iOS users experience this problem whenever they find themselves in a populated world/area. Gameplay on iOS is flawed. I never hear complaints from android users. Game seems to run smoothly for them.
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King D0GE
(@King_D0GE) reported
@OldSchoolRS Fix spawn camps...
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Amorfirion
(@amorfirion) reported
@OldSchoolRS is authentication servers down? i cant tell if i just got hacked but i can reset password online but keep getting 'too many login attempts' error for over an hour
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JonoC
(@ByTheCormorants) reported
@Mineral__Man @OldSchoolRS i dont think you understand the issue that was occuring
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King James
(@KingJam63575561) reported
@bigz33k @JagexSupport Yea it’s just soul wars that you can’t really play on iOS. I guess gotta wait until they fix it.
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Mohammad Jamal
(@laundry6911) reported
@JagexSupport LOOOOOL I DONT LIVE IN THE UK AND THE UK GOVERNMENT IS A CORRUPT BROKEN JOKE **** YOUR COMPUTER MISUSE ACT YOU ******* APES
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Ereanith
(@Ereanith) reported
@JagexSupport I was able to log into mobile, but on desktop it still says too many login attempts, any way to fix this?
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Mod Curse
(@JagexCurse) reported
@Mankedupmage @OldSchoolRS We're going to add a confirmation message to leave. Should solve this problem.
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Mike Richardson
(@MicDaddio1966) reported
@JagexSupport I signed up for the 12 mo Premiere mems & it appears that I have it. The issue is, my account shows I'm on a 3 month plan & I'm receiving emails about Jagex receiving my payments. Can someone please contact me to explain this? I'm perplexed.
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King James
(@KingJam63575561) reported
@bigz33k @JagexSupport Yep. Unfortunately the iOS users are experiencing this problem. It’s annoying as ****.
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Coy
(@Coytastrophe) reported
@JagexHelpFrost @JagexSupport I understand that but why I try to login, it treats me like I am a fresh account on tutorial island. My account is somehow no longer attached to that email and I cannot login!
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DylanR93
(@R93Dylan) reported
@JagexSupport get your **** together. 20 year old game still lagging like ****. Fix your ******* servers
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Coy
(@Coytastrophe) reported
@JagexHelpFrost @JagexSupport Desktop client and no when I login with that email it doesn’t go to the right account. It’s like I’m a new account. Someone had to of changed my email or something
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ᴛᴏxɪᴄ ꒻ꋬꂵꏂꑄ
(@jamesrw217) reported
Can you please not allow people to burn logs on world 84 rs3 at lumbridge crator where the 20 year fest is. People are trying to cause massive lag and people are getting upset. Need jmod to come investigation @JagexSupport
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Ereanith
(@Ereanith) reported
@JagexSupport I have been having an ongoing battle for four days trying to recover my account from being hacked. Today I recovered my account successfully to be logged off after hopping worlds saying "Too many login attempts" and now someone on my account again. Please help me
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੭•̀ω•́)੭̸*✩⁺˚
(@TheMysticMungus) reported
@King_D0GE @HeyImSwat @OldSchoolRS They need to do what they do in LMS and boost everyone to 99 and give gear sets I think. That would solve a lot of the problems I feel
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UIM Herblore
(@UIM_Herblore) reported
@OldSchoolRS pls fix i have sent many bug reports
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King James
(@KingJam63575561) reported
@JagexSupport Yup. I have reached out to and contacted them regarding this matter. I haven’t received a response yet. I will likely get one today however. I hope it makes a difference. I’m not the only one experiencing this issue.
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Nat in the Hat 49
(@NatintheHat491) reported
@JagexSupport The issue is the email was changed by the hijacker so now the recovery request goes to him i have checked my email I used and I dont have any messages at all
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King James
(@KingJam63575561) reported
@bigz33k @JagexSupport Basically any populated area in the game will cause an iOS device to crash. It is very unstable, but if it’s given the attention it deserves, that can change.
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Yv Alan Yv
(@Alan69521514) reported
@OldSchoolRS Yo fix the door imagine trying to click to get in just to walk out,for 20mins at soul wars
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Jaws
(@Jaws_16) reported
@Alucard__C99 @OrigiGreatness @kunaiss Man forget wow runescape had a subscription service in the 90s as a browser MMO lol