RuneScape

Is RuneScape down?

No problems detected

If you are having issues, please submit a report below.

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/01/2026 17:20

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (29%)

    Online Play (29%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • IamHo1y Ho1y (@IamHo1y) reported

    @JagexSupport The login issue is now gone, but the samsung S pen problem still seem to remain, fix it asap thanks

  • Stanner928 Stephen Tanner (@Stanner928) reported

    @JagexSupport Right. The account in question uses an email login. I don’t have access to that email. The email linked to the account is my primary email and still shows to be linked to that account when I use the “forgot login” route. When I attempt to recover the password, no email.

  • McRoy_Dang Carolina (@McRoy_Dang) reported

    @2artis2 @JagexSupport @Jagex Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • Stanner928 Stephen Tanner (@Stanner928) reported

    @JagexSupport I’m attempting to recover a password for an account still linked to my main email address. Why is the recovery email not coming through? I’ve recovered other accounts at the same email without issue. Thanks

  • Bamboozlen1 Bamboozlen (@Bamboozlen1) reported

    @JagexSupport hi, my ticket still hasn't been answered to about buying membership on email instead of runescape login I bought a bond in the mean time to keep playing but that has expired. I opened a ticket on the 11th of Feb.....

  • xXCgruntXx Calvin Grayson Cart (@xXCgruntXx) reported

    @JagexSupport You do it!you take my money you fix it unlinking a account isn't hard stop this diy crap you want paying subscribers you'll help them. Not my ******* fault I no longer have access to since I was 16 Jesus christ!!!

  • McRoy_Dang Carolina (@McRoy_Dang) reported

    @HumpbackMoose @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • BurakDeLaRocha OpinionatedShill (@BurakDeLaRocha) reported

    @JagexSupport Hello, I’m not even able to log into make any sort of request as I’d be able to cancel my subscription. My log in didn’t work I changed my password and now my new log in won’t work either. I keep getting an error despite my information being typed in correctly

  • Don85528226 Don (@Don85528226) reported

    @JagexSupport Can you fix where the page isn’t broke on mobile? Won’t let me link or login?

  • Don85528226 Don (@Don85528226) reported

    @Vizareshh @JagexSupport Had this same issue tried several times. Its bugged i’ve sent in several tickets tonight.

  • JuhnRS JD - LeftieGamer (@JuhnRS) reported

    .@JagexSupport I have this issue where every day I have to 'update my graphic card driver' even having to install it over and over. This problem happened months ago until Jagex fixed it, not sure if Jagex is aware of this but I would like it to be issued

  • ivkfkgijf Blacko🖤 (@ivkfkgijf) reported

    @smittythedon_ @EnzoBenzo_ @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away

  • Alexand06269304 Alexander Mitrovic (@Alexand06269304) reported

    @nvmdabollocks @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance

  • AterivusRS Aterivus, The Brave and The Bald (@AterivusRS) reported

    @Ceresse @JagexSupport If you're using loading screens, try hitting ESC if they freeze up It seems like the game loads all the assets, it just gets stuck in limbo and won't progress through loading screens I assume the entire dungeon is poorly optimized given the performance issues there + Infernus

  • emt_mehnert Justin Mehnert (@emt_mehnert) reported

    @brandon_kasch @JagexSupport Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake,send an inbox to Java_cracks on Instagram for quick review and assistance.

  • McRoy_Dang Carolina (@McRoy_Dang) reported

    @CrillJoshua @JagexSupport Why don't you seek #lyntech1 on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under jagexsupport , good at this and trustworthy

  • EnixReal Enix Gaming (@EnixReal) reported

    @RuneScape Who don't you fix your old outfits first before adding new ones, I got one outfit that looks like it's glowing when it's not supposed to.

  • JaKe90910 JaKe (@JaKe90910) reported

    @1121Chris @JagexSupport There’s this genius who can help write to #lyntech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • GarciaAlton Altonator97 (@GarciaAlton) reported

    Been running into a lot of audio/internet issues lately when I stream. Still gonna keep trying. Other than that just mostly on Fortnite and Old School RuneScape since these two are the only games that won’t give me issues.

  • TwitchDoomX Anton Lutey (@TwitchDoomX) reported

    @JagexSupport I need to get in contact with somebody regarding you guys banning my account when I haven't even played it in months. It looks like you made some error in your banning and the way you banned it doesn't allow me to repeal the ban.

  • chillbyrne71 Byrne McLeod (@chillbyrne71) reported

    @RCBHD @JagexSupport Sorry about that, I had the same issue with my Facebook in 2019 but I had @sapphireTechV3 help me out, he could recover your gaming account from the ban

  • GraceKathy11 Grace Kathy (@GraceKathy11) reported

    @TwitchDoomX @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • dazzlecr Viona (@dazzlecr) reported

    @brandon_kasch @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away

  • PLewds 🔔🌿ピーン祭り🦊⌛/🕸️🧵 (@PLewds) reported

    @JagexSupport Hi Dorothy, the problem with that is after I submit this form it tells me to check my email for results. But again I have no access to this old email so how can I know the decision and how to appeal it?

  • KuzmaGorazd Gorazd Kuzma (@KuzmaGorazd) reported

    @JagexAsh Thanks for a response! But unfortunately, I can't make an appeal, I didn't even had a chance to do it, so I can't explain or even ask what was the real problem. As I mentioned before, when bann happened I wasn't even active in Runescape and now I can't play again. Please help me

  • JaKe90910 JaKe (@JaKe90910) reported

    @CrillJoshua @JagexSupport There’s this genius who can help write to #lyntech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • CaioAndrade_ ­­ ­­­ ­­­ ­­­ ­­­ ­­­ ­­­ ­­­ ­­­ ­­­ ­­­ ­­­ ­ ˖ (@CaioAndrade_) reported

    @OldSchoolRS Please @JagexBR do something for skills. Including runecrafting. Rune prices are broken. @OldSchoolRS

  • nvmdabollocks Bollocks🐓 (@nvmdabollocks) reported

    @JagexSupport Hey aman, sorry but to clarify does this mean that the account has indeed been manually reviewed by a human and determined to have still broken the rules? Even given the context of an outdated client and spam clicking the ground?

  • JaKe90910 JaKe (@JaKe90910) reported

    @CrillJoshua @JagexSupport Why don't you seek #lyntech1 on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under jagexsupport , good at this and trustworthy

  • itsjohnor itsjohnor (@itsjohnor) reported

    @JagexAsh @OldSchoolRS @JagexSupport Hello if you do not fix the "kick" option in player owned houses, where people can escape being kicked if they are behind walls or on altar traffic im going to law suit you.