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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (70%)
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Online Play (25%)
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Game Crash (5%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Rev Rancy Jones
(@Rancy56469310) reported
@JagexSupport ive lost access to my lvl 3 skiller account Gillianseed and the support page has refused me 3 times i gave all the info i could and just getting nowhere because i cannot access the login email anymore after microsoft removed it due to me not logging in for years.
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Moth
(@Xymothan) reported
@JagexHelpFrost @JagexSupport I did not receive an email about a log on after I went offline which would have been the only time someone could have requested my new PIN to be cancelled. But also, to stress the point, this outside login wasn't considered suspicious after all the others had been
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Rexx Deane 🏳️🌈
(@RexxDeane) reported
@RuneScape I wish you'd put a warning on the sign up page (or email) about the Jagex Account Launcher not working with Linux, because now I can't log in, the Wine launcher doesn't work and I have to reinstall Mobile every time I use it. Seriously considering cancelling now.
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David
(@David3319325439) reported
@Pureheartchamp @JagexSupport time, I'm pissed about their activities and response delay. Thanks to @driftingcodes on Twitter and Instagram, they are always there to help fix issues
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obed
(@obed90561555569) reported
@Darkllynx @JagexSupport I advise you explore the service of HARYPRIME1 on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Alexandra Mercy
(@xandramercy) reported
@Pureheartchamp @JagexSupport I had same issues days back but @KatherineCoder7 helped me restored my suspended account back and I can now login my account back as normal you can message her for help
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Big Mutombo
(@Bigmutombo93) reported
@JagexSupport my acc has been wrongfully banned for macro (minor) and unauthorized client use. i didn’t commit as I never had access to my account. I hope you can help me sort out my issues please and thank you.
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Daan van der Plas
(@touristicvenus) reported
@JagexSupport I am not able to make an account all day. "This website is using a security service to protect itself from online attacks."
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Yuti Kriss
(@Juti_Yen) reported
@J8862033088342 @JagexSupport There's a way to get it back There's a support team on Instagram that handles issues like this regularly #KODATECHK Send them a message I'm pretty sure they can help you out
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Smallest Edd Boy
(@Darkllynx) reported
@JagexSupport Hey guys, do y'all know how I could possibly fix the issue of the capitalizing of all my sentences in chat not working? Whenever i type in chat, for some reason it doesn't autocapitalize like it did yesterday and all the times before. Not sure if i clicked something
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PureHeart Champ
(@Pureheartchamp) reported
@JagexSupport hello, my account was permanently banned 6 years ago. i was hacked a long time ago, and got my account back. how do i get my account unbanned? username "rs master"login shawn200598
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Martin
(@alhawimah661771) reported
@ScreamGirl07 @JagexSupport Maybe you should write a message directly to kelvin_limit ( limitless) on instagram cause he can help you with this issue I’m certain abt it.
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Noah Pence
(@NoahPence2) reported
@JagexSupport @JagexAsh Unable to login now since making Jagex Launcher Accounts. Error messages comes up every time. I am on mac and I have tried changing my java version. I cant even deactivate my jagex account to just not even have the perks. I just want runelite. Please help
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Gareth
(@G9374839e7) reported
@JagexSupport please stop auto denying my account recovery requests. I fill in all the boxes what’s the problem?
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mapple
(@mmpppaadlq) reported
@NoahPence2 @JagexSupport @JagexAsh You can inbox Kelvin_limit ( limitless) on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.
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Angelo M. Molina
(@unique_gelo) reported
@Bigmutombo93 @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to TYLER_CYBER on Instagram for quick review and assistance
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Diogo Silva
(@DiogoSi96797247) reported
@JagexSupport @Jagex I just want to solve this problem in a good way. I'm an old player who loves the game and I need my account back. All my money and effort spent and you guys just ban without takink care of the player/costumer. That's illegal.
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MaxCapeOwner
(@max_owner) reported
@AMDGaming Is there ever going to be a fix for your newer graphics drivers for @Runescape 3. The drivers 22.5.2 and newer want to crash a lot. Driver 22.5.1 doesn't have that issue.
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Cyber Puppy
(@TheDogBoy5) reported
@JagexSupport @JagexAsh you win. I need to move on. Its crushing me from the inside because of my problems that i deal with. I never cheated, but if it gives me some sort of closure, ill lie through my teeth and say "I cheated". Hope you're happy. My only crime was being too nice to people in-game.
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Michael
(@Michael48945234) reported
@MillenialLurker @JagexSupport Write a complain to kelvtoolz on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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FINAL FANTASY ADDICT
(@Dasmesee1) reported
@Oscarchela19 You're talking to someone that's played years of classic RuneScape and even that is a better game. The graphics aren't the issue.
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Kaduna United
(@galeriadasmarc1) reported
@Bigmutombo93 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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🏳️🌈Andro🏳️🌈
(@Andromachus_) reported
I'm so pissed that runescape changed the error message when you **** up your login, made me panic and sign up for the jagex launcher beta that I'm now permanently stuck with. Can't even play on HDOS and lost my username login capability.
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Angelo M. Molina
(@unique_gelo) reported
@TickFlicks @JagexSupport I had same issues days back but @TYLER_CYBER helped me restored my banned account back and I can now login my account back as normal you can message him for help
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Verac the Defiled
(@faketaxiguy) reported
@JagexSupport hi i got an email on one of my osrs accounts saying that my character had been imported. not sure what to do because i cant access the account and noone knows my password or login and i have 2fa on my email
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Greg Malcom
(@GregMalcom4) reported
@teamyolo66 @JagexSupport @OldSchoolRS My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Masher
(@MashOsrs) reported
@JagexSupport @Mvngus Its on the screen. Please use "eyes" to resolve issue.
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Hendaryanto
(@hhendaryanto) reported
@Bigmutombo93 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service
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Anokd
(@Anold481870) reported
@ScreamGirl07 @JagexSupport Why not try #HARYPRIME1 on Instagram they can fix issues like that.
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obed
(@obed90561555569) reported
@teamyolo66 @JagexSupport @OldSchoolRS Why not try #HARYPRIME1 on Instagram they can fix issues like that.