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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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blain
(@blain04322507) reported
@OldSchoolRS Fix your junk bot detection system fix you’re entire game
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tatyane
(@tatycarneiroo) reported
@ValorrOW @JagexSupport You can Message @FoxCyberHelper on Twitter they are good when it comes to recovering of hacked, suspended and disabled account, they help me fix mine
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Speedy 27
(@MahoganyPeak) reported
@JagexSupport hello, I have a really serious problem accessing an account that I cannot seem to get the option for help online through the website. Is there someone I could speak to directly somehow?? Please respond.
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Logan Coffin
(@loco00079) reported
@JagexSupport are you able to help out with bans? I don't ever remember playing Runescape but when I login with my account it says I'm banned permanently from 2016 for something called Macroing? I submitted an appeal but it said it can take up to 14 days sadly and it was in 2016.
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Pierre Olivier B.
(@POlivierB23) reported
@JagexSupport actually it's doesn't work like i enter all my infos try to login and nothing happen..have to retry once more but always the same issue..
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Mr john! ™️
(@ItsMeJohnMate) reported
@WackyFarmer @RuneScape I'm maxed (not completionist) & played 12yrs on/off so that's probably a big part of it. But I think the biggest problem for me is... You can only wallpaper over a house with collapsing foundations much before it just needs to be rebuilt from the ground up. If you catch my drift.
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Pierre Olivier B.
(@POlivierB23) reported
@JagexSupport issues to login on osrs mobile .. I'm using osrs login and entering all my infos but nothing work i cant log anymore on mobile phone ..work fine on my tablet.. what could it be ?
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Rip multi pking 21/10/2020
(@Wildyupdatewhen) reported
@King_Jim_Z @JagexSupport Either you hoppes too many worlds (yes there is still a cap) or your login information was leaked and you're getting bruteforced. The only way to bypass that is by using the steam login on the steam version of osrs.
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Grant
(@parrotz1461) reported
@JagexSupport my two-day old HCGIM partner got banned for RWT, without interacting with any other accounts. He was using a VPN and suspects that may be the cause. Can you fix? RSN: 4WeirdMafia
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Dorian
(@DoDoLeDoDu) reported
@IggyHazzard @JagexSupport Finally my locked account was perfectly recovered by @gustavoosuarez. He is trusted and guaranteed for the service
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buffermet
(@buffermet) reported
@OldSchoolRS You should introduce a quest to fix this bugged out accumulator. Sick of random steel items.
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Ollie Mason
(@Ollie_Mason1997) reported
@JagexSupport I already have. Nothing to do with my issue. What would you suggest to do next?
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Empire
(@build_yours) reported
@JagexSupport Thats the worst support i ever heard of. Banned for literally no reason like what? I was a paying customer illegally wronged for no good reason yet im dealt with this? What kind of service is this Jagex, i think i will take this to all my reddit pals.
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Slender Skeptic
(@SlenderSkeptic) reported
@Elishabenabuya runescape kicks me back to the login page when i try to log into a full server at the moment I make a point of logging in to nearly empty servers
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gurt
(@gurt47005595) reported
@GH02T__ @JagexSupport they havent gotten back to me yet, so i just quit tbh., Cba to play 15-20 years then get locked out and customer service do me ***** like they did
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Jason Cadwell
(@jason_cadwell) reported
@JagexSupport yall worthless. what else do you need besides 2fa and credit card info? email? literally everything. insane that you guys have been around for this long and still have **** customer service. ive been playing for 15 years. this will be the reason i stop.
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Cookie Shop
(@CookieShop99) reported
@UIM_Sharky @Iron_Cub @OldSchoolRS They still can fix others houses in mahogany homes
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Mod Ash
(@JagexAsh) reported
@BionicalWolf Players are allowed to loan or gift items; if you run into trouble with it, you'd need the Support team for help - they're JagexSupport on this platform.
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Dorian
(@DoDoLeDoDu) reported
@____Marius___ @JagexSupport Finally my banned account was perfectly recovered by @gustavoosuarez. He is trusted and guaranteed for the service
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Rip multi pking 21/10/2020
(@Wildyupdatewhen) reported
@King_Jim_Z @JagexSupport Either you hopped too many worlds (yes there is still a cap) or your login information was leaked and you're getting bruteforced. The only way to bypass that is by using the steam login on the steam version of osrs.
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blain
(@blain04322507) reported
@OldSchoolRS Imagine being a game for 15 + years and still giving out false bans due to a broken bot detection system while there are dudes rolling around almost max that you know are botting and massive bot farms just standing at g.e all fletching for hours
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I̷N̷T̷I̷M̷A̷C̷Y̷
(@Intimacy01235) reported
@iklsoan @JagexSupport Dm @GirlsDailyNL ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Anthony
(@lifeofdad94) reported
@JagexSupport hey guys , I’ve got an issue with account recovery.. it’s been Denied yet I can prove og email , backup email , original phone number , emails I was receiving from jagex with monthly xp updates … help ?
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xoxo_lisa
(@phsuan_chung) reported
@iklsoan @JagexSupport But in situations like this there is always solutions to it only if to utilize them, message hacker_crane via instagram he will be able to retrieve your account and solve that problem
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Rush
(@RudraRush) reported
@tensor_bodega try your original neopets or runescape login lmao
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ImSwitchHD
(@ImSwitchHD) reported
@JagexSupport Hi Jagex Support, I'm having trouble logging into my account through gmail. I can't change my email to create a non linked gmail account to be able to log in. And logging into the osrs client with my gmail doesn't work, how can I fix this?
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longhairasian
(@DownupperT) reported
@JagexSupport DM me, I need to resolve a technical issue with a subscription I didn't do. I have been charged for membership apparently.
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hodlmycat
(@hodlmycat) reported
@JagexSupport I can't login in my account with my email, it literally login into another account.. I create my hcgim in mobile Gmail and can't play in my pc with my email, help
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Lanna
(@Lanna_Nice) reported
@GretFrets @JagexSupport You can Message frolppy_hacks on Instagram he is good when it comes to recovering of hacked, suspended and disabled account, he helped me fix mine
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Davis mavis
(@dave22445) reported
@beatuwithastick @JagexSupport This was the same kind of issues I was having with my account earlier today but I got it fixed by @gerickhack he is fast and reliable,I think you should contact him!