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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Lord_Voldemort
(@Himom80) reported
@kingman1991 @JagexSupport good luck getting it back, they dont really care unfortunately. account security is a "you problem" not jagexs, so they most likely will deny you. however i do wish you the best luck! otherwise gotta make new account and restart, or find a new game that cares for its players
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Gl1tch
(@Gl1tch73077696) reported
@JagexSupport Hello, if I have the registered e-mail full name from account in question, I probably would be able to login to the e-mail and go from there. Is there a possibility this is allowed?
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choccymilk
(@choccymilkxbt) reported
@prosperoo @redxbt Same although I heard of it plenty before. I think one issue they have: Thorchain is the name, rune is the ticker and their chain is called chaoschain? Bro what? At least go full runescape if they're gonna be like that. The names complicate it
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Austin Perron
(@Perron_6) reported
@OldSchoolRS I used my Google account to make an osrs account and now I can't login to it on desktop client what do I do
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Y_asssss
(@Yasssss38120164) reported
@JagexSupport Hi I've been wrongfully accused of botting and my account is temporarily banned. Can you please verify whether if it's an error on your part as I'm using mobile to play at the time and date recorded.
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Carrotepic
(@carrotepic) reported
@Laatikkonen @Ryan_Star7 @OldSchoolRS I have anti crashed for many irons. But this in all reallity is far worse. a update for a game mode that on release was promised to not get updates catered only for them. (Gravestone fee, granite sand buckets, giant seaweed) Very sad to see that promise being broken again.
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Zechs_Satan
(@ZechsSatan) reported
@Ryan_Star7 @OldSchoolRS Iron wont use the normal rooms any more thats just like the normal rooms ARE the instances for normies. i dont see your point as there is still only 1 room for each type of acc per world, at least as far as i understood. Careless mains can now crash each other instead of irons.👍🏻
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Nick
(@Nick92711428) reported
@Knuffeldraak @JagexSupport I recommend playing a game with proper customer service. ...like any other popular online game. Hell, it's not even the poor mans WoW anymore due to their increase in price. You might as well play WoW now.
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Pj Nelson
(@PhillNel) reported
@JagexSupport Ive tried everything you suggested and i still can not access my account on PC im still getting the to many login attempt message.. its been two months.. im wasting paid membership because of this issue i would appreciate if i could get some help with this please?
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Kid_Sisyphus
(@SisyphusKid) reported
@OldSchoolRS im having an issue logging on to mobile rs, ive tried on multiple accounts I can log on client fine but mobile with the same accounts it tells me the password is incorrect if I use the runescape log in and it tells me im not a member when I use the google log in which they are
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Mitchell W Lewis
(@MitchellWLewis1) reported
The account was banned from someone sending in clips of them selves recording their self cheating on my account to get it banned. I was not using bots its a 15 year old account even used in pre eoc. account name is login name sstick mman or user absolutefiend @JagexSupport
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bigpompmas
(@bigpompmas) reported
@JagexSupport what's being done about the too many login attempts issue? Support emailed me back and it just felt like an advertisement for steam and their discord. I don't enjoy sitting blindly not being able to play while I pay for membership on my main.
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Scott Kirby
(@scottkirby1991) reported
@JagexAyiza @SupremeRS_ @OldSchoolRS Could zeal be awarded on individual contribution instead of win/loss? That would solve both problems would it not? I understand why you've randomised the team cause the boosting was unreal, but as mentioned this does ruin the experience a bit.
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Kelvin Sanchez
(@KelvinSR_) reported
@JagexSupport I need you to help me with this problem, it is not easy at all to reach 1976 total Lv .. do you know the time of life that must be invested to get there? For them to come and give me a ban like that out of nowhere, they'd better have put the skill in the middle of the level
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Gl1tch
(@Gl1tch73077696) reported
@JagexSupport, Hello I know the inlog to my account, but i don't have acces to the e-mail (don't even have the name of the e-mail) and authenticator, otherwise i would be able to login to my account please help!
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JUHO IKÄVALKO
(@IkavalkoJuho) reported
@MooseyMax @OldSchoolRS yeah that's very vague description of how it's executed, the problem is that it has happened several times in similar fashion now.
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Gl1tch
(@Gl1tch73077696) reported
@JagexSupport The e-mail is something around Ilove2001runescape, and username is KingDainII i would probably be able to login to the email if i know the e-mail name completly
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HACK RICHEZ
(@HACKGENIUS01) reported
@MitchellWLewis1 @JagexSupport Hello I reviewed your tweet concerning your hacked account send me a private 📩📩message I can help resolve the issues and recover your lost account ⚒👨🏼💻👨🏼💻
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Lord_Voldemort
(@Himom80) reported
@BLTsandwich9 @JagexSupport unfortunately they dont care, all you can do is appeal it, no manual input to tell your full story of what happened, and their bot is broken, there is no support! youll prolly be denied. just like every1 else, they are killing the game. AGAIN. wish you the best!
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andrew.blm
(@snowboardandrew) reported
@QueueMane @JagexSupport Hmm that easily could have been the case... is that grounds for a bug or simply user error? Wouldn’t gaining a new pet send your old one to the bank (if insured)?
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Zam/SlayaMasters
(@SlayaMasters) reported
@JagexAyiza @SupremeRS_ @OldSchoolRS ye the problem is slapping pets at mid level content another solution is changing the way you get the pet to give a pet roll to everyone by simply doing damage to the avatar and removing the loot crates then no boosting is needed or worry about botters/goldfarmers
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Kieronb
(@Kieronbrain) reported
@JagexSupport That’s not the issue because I log into my other accounts fine.
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⸸ghost
(@BBNGhost) reported
I'm not scammy neutron okay, people like plot on me dog I am honestly playing RuneScape. I don't want no problems you'd have to actually fight for me to swing bro. I'm not a fighter bro. You gotta bring the heat or I'm playing. I am way to bless right now to be paying attention.
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bas
(@baswijkstra97) reported
@RuneScape I have problems and can't get into my account anymore :(
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Mr Beggar 🐼
(@BeggarOfficial) reported
@TripleDylanRS Despite other issues the forums have, I would attribute Fmods as the #1 reason RuneScape forums have been abandoned.
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Pj Nelson
(@PhillNel) reported
@JagexSupport Ive tried everything you suggested and i still can not access my account on PC im still getting the to many login attempt message.. its been two months.. im wasting paid membership because of this issue i would appreciate if i could get some help with this please?
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Soccs2
(@Soccs_two) reported
@JagexAyiza @Q7L_97 @OldSchoolRS So I can't crash main accounts anymore?
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Ozzie
(@Ozzie34730788) reported
@JagexSupport Main got banned May 2019, failed appeal awhile ago, I hear after a long period of time you may unban accounts out off good will, I can still login to website etc, considering the uk lockdown etc I would love to get this back as other accounts are just not the same
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judgejud6es
(@jud6es) reported
@OldSchoolRS Why not reward players more for contributing in the minigame instead of looking at wich team is winning? If you were to look at individual playstyle and contribution more you can give out zeal more fairly aswell. Boosting is such a problem because winning is way better points/h.
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tyza
(@tyza) reported
@JagexSupport Hi Mozu, thanks for the reply... i found the issue i think.. it appears highscores and all the other clients like rsbuddy and runelite only pulls from the log that Ring of wealth uses, not from the slayer helm... ive already submitted the bug but i doubt anything will be done..