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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (75%)
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Matchmaking (25%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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(@aocting) reported
@Adrian_aka_AIM @JagexSupport Stop whining here because you can't get any Fix from them, I was in your shoes few days back without a single word from them until someone here referred me to #hectortech1 on INSTAGRAM and boom he got it all sorted out
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dm
(@ahmedq22951) reported
@thraxx52 @JagexSupport Robfixx on Instagram can help you fix this , the false ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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(@aocting) reported
@RS_Danell @JagexSupport Stop whining here because you can't get any Fix from them, I was in your shoes few days back without a single word from them until someone here referred me to #hectortech1 on INSTAGRAM and boom he got it all sorted out
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Nathan Ireland
(@NathanIreland17) reported
@JagexSupport hey jagex, I remember my login email & password but it have a new phone and lost my login auth code for 2FA. I also don’t have access to that email anymore… @Microsoft have a terrible recovery process…. I’ve tried 4 times now to have the Authenticator removed.
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DerangedPhysicist
(@ByTheCormorants) reported
@OldSchoolRS are you supposed to lose the 50k Wilderness Boss Fee on death no matter where you die in the Wilderness? Even if you leave and re-enter the next day and don't even do boss content that login?
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Hollarni⛱️
(@perry_890) reported
@TheOldGenji @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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Abelardo Razavii 🥶
(@maximoabelardoo) reported
@JagexSupport @JagexSupport resolve the appeals that are recoverable, they prefer to deny the appeal than with just one click to solve the problem
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dm
(@ahmedq22951) reported
@HarveyMcmahon11 @JagexSupport @JagexTwisted Robfixx on Instagram can help you fix this , the falsely ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Berry blue
(@Berrybloomies) reported
@Jay_Schillaci @JagexSupport Bad customer service reach to Legitfixer on instagram for fast fix
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MK Double
(@DoubleMklee) reported
@Jay_Schillaci @JagexSupport I was having similar issues like this after hours of contacting support and they claim to help without doing so a friend recommended me to @knightgohard he helped me resolve it with just my tag I bet he could also be of help to you
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Richard DeBusk
(@GetRichQuick777) reported
@JagexSupport @Spanky_xD The problem is that I didn’t have the chance to appeal. I logged into a banned and appealed account.
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re
(@rreehh129911) reported
@HarveyMcmahon11 @JagexSupport @JagexTwisted There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Red Velvet 🇲🇽🇺🇲🎖️
(@SvenRio) reported
@OldSchoolRS your ban system sucks. I got banned because it says I botted on osrs. I don't even play osrs, I play rs3. fix your system, it's garbage.
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re
(@rreehh129911) reported
@MikePT710 @JagexSupport Robfixx on Instagram can help you fix this , the perm ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message
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Jajajaja
(@schredder07) reported
@needmoneydamn @OldSchoolRS I also encountered similar issue ..'support service were just ON Chrome _cyber they can help you in recovering your hacked or banned.. suspended .locked disabled account you should check on them..
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Rafael Brizuela
(@RafaRBSoccer) reported
@JagexSupport I have an error in the game every time I talk to the commander of the gnome village from the quest tree, the game disconnects and I have uninstalled the game and on the phone I also get the same error.
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FTSN-Colm
(@FTSNColm) reported
@JagexSupport Weak? the exact date and year, all passwords I have used l, all relevant information being asked for I have screenshot on my phone of all the emails from yourselves from day 1 of me opening the account up, you just don't care enough about your consumers to fix this permanently
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Ralph Cerminara: Don't Drink smoke or Gamble
(@4Ralp) reported
@JagexSupport , Mongols1, 26/01/23, Pirate Keys, Was Happy for couple days, all was fixed, So I thought, This morning back to No Pirate Keys, I really have to wonder if One Mod fixes and another Stuffs up my Account, How about some information on Email add, Premier Acc, pls Fix
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Sean King
(@SeanKin23681638) reported
@OldSchoolRS it has been 2 weeks fix the account creation website my friend told me 2 try this game i cant create a account
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(@aocting) reported
@jassenfaktat @JagexSupport There’s this genius who can help write to #hectortech1 on Instagram they can probably help you with that because they are good at helping with errors and stuff like that fixed mine, I had to recommend him too
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Hყρɳσƚιƈ Gσαƚ
(@HypnoticGoats) reported
@JakeLanghill @JagexSupport Jagex are unfortunately famous for their bad customer service, I wish it wasn't, I love the game.
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Austin
(@gapa22_) reported
@Adrian_aka_AIM @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Hollarni⛱️
(@perry_890) reported
@RafaRBSoccer @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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richswoosh
(@richswoosh) reported
@ProfounderRS @JagexSupport @JagexLight the bots saying to you reach some mfer on instagram... bro, so sad for u and ye game security is broken. Lost dyes from keepsake too? =/ if u want some help to pvm if coming back any day im here to help.
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ere
(@ere11091) reported
@RafaRBSoccer @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Berry blue
(@Berrybloomies) reported
@TheOldGenji @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to Legitfixer on instagram he helped me when I had similar issue
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Berry blue
(@Berrybloomies) reported
@NathanIreland17 @JagexSupport @Microsoft Why not try Legitfixer on Instagram they can fix issues like that.. like that..
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Mikaila
(@muinjim) reported
@feliper1808 @JagexSupport I honestly think you should message this agent on Instagram @hackertech11 he was able to fix mine
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Jokamutta
(@Jokamutta) reported
@JagexSupport @JagexAsh Please help me with this issue. It's still not resolved :(
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nee
(@nnnnnn263k) reported
@Crazak4 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago