RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (77%)
• Online Play (8%)
• Glitches (8%)
• Game Crash (8%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	12 days ago
San Francisco	Sign in	21 days ago
Manchester	Sign in	21 days ago
Urbandale	Sign in	26 days ago
Sydney	Sign in	1 month ago
Upton	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JB 22 (@JBellingham22) reported 0 seconds ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  Ginja the vibe (@ginja_the_god) reported 1 second ago

  @gim77390306 @JagexSupport I got tired of contacting customer service but no feedback from them thanks to those that referred me to @calce_codes he helped me to fix my account his fast and reliable

• 
  Craig Dickerson (@pkrcraig) reported 33 seconds ago

  @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

• 
  Snomobile (@SnomobileRS) reported 1 minute ago

  We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

• 
  Ernaldaes (@Emeraldaes) reported 3 minutes ago

  @JagexSupport @JagexSupport I can't log into my account. It says it is still logged in. Already changed password and clicked to log out all sessions on the site. Happens after my internet DC'd. In-game name is Ernaldaess, please fix

• 
  Killa_Kelv (@killa_kelvv) reported 3 minutes ago

  @slippingjill @OldSchoolRS Got DDoS’d someone held on to his I.P for weeks and waited till finale to bottleneck his ISP . In other words he couldnt play at his setup

• 
  Alan Wagener (@AlanWagener) reported 7 minutes ago

  @swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.

• 
  ・ (@AGPAfterhours) reported 12 minutes ago

  @JagexSupport fix your dogshit site ******* the audacity to increase pricing meanwhile even the support website doesn't work properly is insane

• 
  Deport Them All (@TheKragmeister) reported 13 minutes ago

  @BatCanary13 @Moustafo420 @OldSchoolRS Wilderness expansion not delivered, still. Buggy *** servers and events constantly DDoS'd. Child groomer/**** celebration events. Bots out the *** with no consequences. AHKers out the *** with no consequences. Constantly recycled material from RS3. This game is going down. :)

• 
  Dxxxk (@Dxxxk_) reported 18 minutes ago

  @OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update

• 
  David @ Japan! (@1davidj) reported 19 minutes ago

  @OldSchoolRS What’s even the problem with emberlight chickening Yama? The boss is dead before you can drain him all the way anyway, and wasting specs past the def drain cap instead of using on dps specs seems pointless when all his other mechanics deal damage unrelated to his stats right?

• 
  Jtf claws (@JtfClaws) reported 22 minutes ago

  @JagexSupport fix ur **** server lose my hardcord for 4 conection lost at zulrah

• 
  Omar (@Omave1) reported 23 minutes ago

  @liptonblackteab @OldSchoolRS So what's the problem with my proposal?

• 
  mefforts (@MixedEfforts) reported 24 minutes ago

  @OldSchoolRS invest in trouble brewing stock

• 
  wangush mash (@wangushm) reported 27 minutes ago

  @arro34177391 @JagexSupport Same thing happen to me and I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to melvix_cybertech on Instagram by a friend and they help me fix my account back

• 
  Lutrios (@Lutrios_) reported 32 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution

• 
  RooK (@RooK_OSRS) reported 34 minutes ago

  @JagexGoblin @unclesolos @OldSchoolRS ToA is another issue. It is very difficult to jump into a team until you are familiar with the majority of invos. Would be nice if the board had a few standard presets of most common invos to make grouping require less customizing your playstyle.

• 
  Joe (@_StoicJoe_) reported 37 minutes ago

  @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

• 
  Mudkip (@Cylis_x) reported 37 minutes ago

  @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well

• 
  mark (@mark99229) reported 41 minutes ago

  @CaitlynJen50949 @OldSchoolRS Judging by your profile I think you have bigger problems than the alphabet people hurting you

• 
  shaquan tucker (@shaquan_tucker) reported 42 minutes ago

  @JagexSupport The laucher is not working.

• 
  runman (@vicklernesser) reported 43 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.

• 
  Pripyat Adruzh (@Pripyat_Adruzh) reported 48 minutes ago

  @HalalHogann @OldSchoolRS btw jagex recently fired Mod Fowl, they're definitely trying to fix their mistakes by removing the DEI stuff and they deserve support for that too.

• 
  Pup Mage! (@PuppyMage) reported 50 minutes ago

  I just want yall to know if youve ever seen the video of the ***** pissing his green cargo pants and his white knee high socks while playing runescape and saying "im gonna be in so much trouble" THATS ME LOL it got stolen from my pornhub before PH deleted my account

• 
  Dave (@NoFlexFults) reported 52 minutes ago

  @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

• 
  Pinkchins (@PinkchinsOSRS) reported 52 minutes ago

  @OldSchoolRS Could we get a fix on all the "clienting" happening in PVP

• 
  Danny (@Dannyboi_546) reported 55 minutes ago

  @JagexSupport hey guys if my account gets comprimised and passwords changed im on a jagex account do i still use my old username/email in the recovery or do i need to use the jagex account login does the old account info get deleted as its not recovering when i use my old login

• 
  HalfCycle (@HalfCycle_) reported 55 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  Grove St (@Grove_St1) reported 56 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If you live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  BaitFaceGames (@BaitFaceGames) reported 59 minutes ago

  @JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating