RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (100%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Cuernavaca	Sign in	17 hours ago
Pristina	Sign in	4 months ago
Drammen	Sign in	5 months ago
Avondale	Sign in	5 months ago
Sussex	Online Play	5 months ago
Cuijk	Sign in	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KingCondor (@KingCondor69) reported 4 minutes ago

  @flomple @OldSchoolRS Only problem is, games will happen at a much slower rate, probably even move slower too

• 
  Joe (@_StoicJoe_) reported 6 minutes ago

  @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

• 
  Craig Dickerson (@pkrcraig) reported 7 minutes ago

  @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

• 
  Pup Mage! (@PuppyMage) reported 7 minutes ago

  I just want yall to know if youve ever seen the video of the ***** pissing his green cargo pants and his white knee high socks while playing runescape and saying "im gonna be in so much trouble" THATS ME LOL it got stolen from my pornhub before PH deleted my account

• 
  Dhargash (@Dhargash) reported 8 minutes ago

  @JagexSupport your login seems to be down and refusing to mail login codes

• 
  U (@avgstv) reported 11 minutes ago

  @JagexSupport ticket # 6496842 . Submitted multiple times and no real person looking into the issue…

• 
  jim smith (@mcart49014) reported 14 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.

• 
  VVBald (@VVBald) reported 18 minutes ago

  @OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?

• 
  Lutrios (@Lutrios_) reported 20 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution

• 
  serenegeneration (@SereneGenerate) reported 22 minutes ago

  @OldSchoolRS i mean i coulda just burned all the sheep and that would have solved the issue.

• 
  ArtisanBubblegum (World Famous) (@ArtisanBG) reported 22 minutes ago

  @kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.

• 
  Luke Macaulay (@LMacaulayCulkin) reported 25 minutes ago

  @DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.

• 
  Utabxb (@BatuuEth) reported 26 minutes ago

  @Jagex @JagexSupport need help got perma banned with macro but i got someone else home also playing osrs account name bbatuu could you guys fix your system i just bought membership 1 day ago and i can't play so please hit me up and fix this.

• 
  Nathan Herbertson (@NathanHerb82551) reported 27 minutes ago

  @JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.

• 
  Raven Karp (@RavenKarp) reported 27 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  M^2 (@Blanc310) reported 27 minutes ago

  @OldSchoolRS This is a 99 to 1 issue & you chose the 1. Just like EoC, history repeats itself.

• 
  Andy Barlow (@andy_barlow93) reported 27 minutes ago

  @OldSchoolRS Just Fix my RNG you frauds

• 
  dumbdumb (@dumbdumbRS3) reported 27 minutes ago

  @JagexSupport @RuneScape When I login to RS3 jagex reports that my graphics drivers are old and I need to update them. When I go to update them I have the latest installed.

• 
  David (@David77562670) reported 28 minutes ago

  @viaxtina @OldSchoolRS If they nerf oathplate - it should be removed from the game, because it's literally just Bandos at that point. Torva is only as expensive as it is, because its absurdly rare from a boss nobody wants to do other than bots / gold farmers. Address the real issue - Nex.

• 
  Mootus (@osrsmaxxingg) reported 29 minutes ago

  Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

• 
  Mike Oxlong (@MikeOxlong1973) reported 30 minutes ago

  @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

• 
  Livvyyapperz (@LivvyPersonals) reported 30 minutes ago

  @xdroflhaha @einrodd @OldSchoolRS I don't play runescape anymore :) Also even if I did, and if I didn't have a single 99, it still wouldn't change the fact that you're a little crybaby snowflake triggered over rainbows. That's a you problem.

• 
  Luna🐾🐶 (@LunaEtAstrum) reported 32 minutes ago

  @OldSchoolRS will this fix the latency on the pride event launch this year

• 
  Macca (@LifeOfMacca) reported 34 minutes ago

  .@Jagex @JagexSupport Why, when you have asked my to migrate my account to a Jagex account, have you created a whole new *** account for me? I did not ask you to do this. Fix this.

• 
  Vith (@Vythmarias) reported 40 minutes ago

  Hey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.

• 
  IcoBeast.eth🦇🔊 (@beast_ico) reported 42 minutes ago

  @serpinxbt i'm personally a KOTOR guy, but i can respect SWG. pre-EOC runescape was my MMO fix

• 
  Rusty Shackleford (@rectalgrease) reported 49 minutes ago

  @OldSchoolRS Cheating/DDoS cringe aside, rampart sigil made the whole finale pretty boring. High chance specs hit 0s off prayer, team with the most food just rags in an outlast setup. No veng trinket is dumb, we WANT to see KOs. They shouldn't be a rarity.

• 
  jim smith (@mcart49014) reported 54 minutes ago

  @JagexSupport I have a jagex account with my current email that I have access too, go to import a character and it says my login isn’t correct, I know it is and I’ve been paying the membership on it for god knows how long on it

• 
  Fkgkgmg (@baldeggrs) reported 54 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  fevkalâdenin fevkinde (@mukemmelmiyimm) reported 58 minutes ago

  @Hypaholic @JagexSupport @Sylas_Nerd makes it a one-time fix.