RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/31/2026 02:40

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (29%)

    Online Play (29%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • McBubbles29 glen herrington (@McBubbles29) reported

    @OldSchoolRS STILL BROKEN

  • max_hack001 Max_hack (@max_hack001) reported

    @fatxxsh @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>

  • Brettina10 Brettina (@Brettina10) reported

    @Boney89 @JagexSupport Same thing happened to me My account also got banned tried reaching out to support but they weren’t useful rather they gave me robots reply. contact @cybermonstersecurity on Instagram he’s a professional he helped me fix my account message him I’m sure he’ll help you

  • max_hack001 Max_hack (@max_hack001) reported

    @SarcJr @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>

  • max_hack001 Max_hack (@max_hack001) reported

    @raidini1 @JagexSupport @RuneScape Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>

  • aDIgitalNikki DigitalNikki (@aDIgitalNikki) reported

    @JagexSupport I still need someone there to fix your email system. I've tried emails, and only got someone claiming to be Mod Mils asking for my username/password, and calling me stupid because he thinks I don't know how to login.

  • max_hack001 Max_hack (@max_hack001) reported

    @Kyle_Hinrichs @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>

  • max_hack001 Max_hack (@max_hack001) reported

    @Ahmed966749221 @JagexSupport @JagexAsh Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>

  • Boycee501 Pete(Achu)Griffiths (@Boycee501) reported

    @OldSchoolRS Just blame Rendi for making your own game **** for a change? Don't think he made max cash glitch? or t bow spawn?? You had roll back cause you broke your own game, more than once... I bet no one got sacked over that ?......

  • pur3gh0st99 Delete Maiden enthusiast (@pur3gh0st99) reported

    @LineyOSRS @OldSchoolRS I see no issue with your crystal pickaxe

  • JagexLight Mod Light (@JagexLight) reported

    @jamezyboii @mobileQOL @OldSchoolRS When we tested the content, there were no issues present. However we believe there was a diff between the release environment & the live environment for this week's update. We still need to determine why (could be diff factors) but tldr is it wasn't the tester's fault.

  • BlueAdonis3 BlueAdonis (@BlueAdonis3) reported

    @JagexSupport Oh really? HuGe VoLuMe Of TiCkEtS? Almost like the game is so broken that everyone has issues out of it

  • letsjjj LetsjjjRS (@letsjjj) reported

    @OldSchoolRS So how did everyone run into these problems except the QA team? It's literally fighting the boss as intended and it wasn't caught.

  • Brandon97866726 jollygoodfew (@Brandon97866726) reported

    @iamonapc tbh they don't look that bad, but I think the problem with them is that they're simply too detailed. Runescape's graphics would look better if they were more simplistic, as your brain could easily process what they are, and not be spoonfed this garbage that just looks overdone.

  • suleimanyusdau1 Greg Tony (@suleimanyusdau1) reported

    @DeniseHersey5 @JagexSupport Don't panic I had the same issue but with the help of @champtool0 I got my issues resolved all thanks to him

  • dabbleinthis Sturmgewehr, MD infectious disease specialist (@dabbleinthis) reported

    @JagexSupport How is that helpful? I was already there. Clicking on it doesn't resolve my issue with "your" company not taking payment. My bank(s) isn't blocking it.

  • 3X813 3X8 (@3X813) reported

    @JagexSupport @JagexSupport I’ve listed creation passwords, ISP, Creation dates and locations as well as where I moved to the last login method, last player trade even where the account is logged out at currently. Still getting rejected my RSN is “Vancouver”

  • codemanvoss Cody Voss (@codemanvoss) reported

    @OldSchoolRS Hydra's 4th phase attack is still broken

  • XarovRs Ban OP clients from OSRS (@XarovRs) reported

    @JagexSupport Glad to see you guys are doing a great job replying to your unhappy customers who've been screwed by your horrible service!

  • FIFAPOSTMAGNET Niels (@FIFAPOSTMAGNET) reported

    @JagexSupport The issue is that my email was the first registered email on the account, it didn't have one before me. So it's impossible for me to not be getting the email, yet the account has been reset to another one and I have no idea which or what that is.(1

  • greg21638992 greg (@greg21638992) reported

    @JagexSupport Hi. Thanks for getting back to me. The problem I’m having is I’ve been doing this, I get sent around in circles. My registered email is not receiving the emails. I’ve also done a password reset on another account registered to this email and also not receiving. So I can’t unlock

  • RSNShadowOfYou ShadowOfYou (@RSNShadowOfYou) reported

    @RuneScape Do NOT use these knowledge bombs! They are broken and WILL get you banned!

  • Emnesty6 Emnesty (@Emnesty6) reported

    @JagexSupport #OSRS Hi I am reaching out to you as I have been falsely banned for "Real World Trading Major" on account iO24. I have never bought/sold anything for real life value you can check all my account logs. Must be a ban wave error that has caused this or something...

  • max_hack001 Max_hack (@max_hack001) reported

    @firewarr7000 @JagexHelpFrost @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>

  • SwiftmendRS Swiftmend (@SwiftmendRS) reported

    @OldSchoolRS So like can I get a drop now? And not be dry? Can you fix that? Am I shadowbanned?

  • JagexSarnie Mod Sarnie (@JagexSarnie) reported

    @McBubbles29 @OldSchoolRS We've deployed another small hotfix to fix this issue. The Alchemical Hydra should change attacks like normal.

  • wourlow Hayds (@wourlow) reported

    @OldSchoolRS is this issue super apparent or common? asking because I'm wondering how an issue affecting the npc's get through the update without notice when the update was done for said npc in the first place. merely curious, i don't know the nature of the issue firsthand

  • Poncherelly ɥɔuod (@Poncherelly) reported

    @Erdayastronaut @Tesla @elonmusk There is a work around. Launch YouTube then go to the Runescape page. From there, login using your Google account then go back to YouTube and you should be in. I was having problems with all other work around until this one.

  • MintalGFX Mintal (@MintalGFX) reported

    @JagexSupport my friends email account has locked him out but still has access to his authenticator and can login to his runescape account, is there any way to switch over the email account? He's quite desperate that he'll get locked out of his account at some point

  • McBubbles29 glen herrington (@McBubbles29) reported

    @OldSchoolRS hydra is still broken! Its doing ohase 4 on phase 1!!!!