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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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jordan hawthorn
(@jord43xx) reported
@SebastiniG @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @JAKE_TECHZ here or on Instagram who helped me recover back my account . I confidently recommend his service
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TempBliss_
(@Temp_bliss1) reported
@OldSchoolRS its not just this link, even the secrets of the north blog that i read last time isnt working, seems to be a site issue
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Emma Kitty
(@EmmaKittyO) reported
@GamblingLegends @RuneScape The problem is in OSRS when the servers are down and you try to log in you get an error message, which only occurs when the servers are not responding correctly. We get an infinite loading screen, randomly kicked out or a client crash with a pointless error code.
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Mike
(@Mike1992c) reported
Anyone else had an issue receiving emails from jagex? specifically the disable authenticator one. Need to temporarily disable authenticator to setup on new phone but not receiving the email to do so.. checked all folders. Email is 100% correct. @JagexSupport
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Mamud
(@mamud_33224) reported
@EmilyHamilton77 @JagexSupport Write a complain to kelvtoolz on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.
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VerbalWaterboarding
(@VerbalDrowner) reported
@OldSchoolRS Are the servers down? Because Jagex is ******* me again.
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jeroen zus
(@jeroenzus) reported
@JagexSupport Hi, My maxed main got hacked and got banned for it. Now the problem is that I can't appeal it because the hacker already appealed it, and it got denied. Anything I can do to get it unbanned?
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mahesh
(@maheshgarg_30) reported
@DASPOOL2 @JagexSupport I once had similar issues but ALPHA_UNBAN on instagram fixed my account...he's really good I recommend you try him
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Sean
(@seaninator54) reported
@OldSchoolRS CAN YOU PLEASE FIX BARBARIAN ASSAULT
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Emma Kitty
(@EmmaKittyO) reported
@GamblingLegends @RuneScape 100% think it's either laziness or incompetence. The problem is on OSRS, when you log in, and game servers are down, you get a specific message that shows up nowhere else.
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Hamza Ahmad
(@HamzaAhmad1919) reported
@jeroenzus @JagexSupport I had similar issues but got mine recovery with the help on @JIJI_RECOVERY here on twitter..
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MH
(@mhmad512j) reported
@EmilyHamilton77 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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Prinrin
(@Frosty_mage) reported
@DaemonRayge @OldSchoolRS I mean, they could do that, but it'd be weird for it to sometimes not work because of this implementation issue.
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OlliE
(@Tale_Technician) reported
@JagexSupport hey homies i'm having an issue with having an email set up to an old forgotten account, but starting fresh with steam, any chance i could get some help disabling the old account so i can use my email acc with my steam acc?
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11
(@aassddf3655) reported
@EmilyHamilton77 @mamud_33224 @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
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Prinrin
(@Frosty_mage) reported
@OldSchoolRS Wait, is question 4 even possible? Unless there's been some massive backend fix that I missed, aren't certain enemies (e.g. cows) unpoisonable because every NPC has only one timer?
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John Bieber
(@JohnBie00) reported
@EricaOSRS @rnuelite @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Luke
(@HyruleLuke) reported
@OldSchoolRS Place to store sceptre would be cool since it can be upgraded. Maybe a stash step or allow us to buy more from the desert treasure guy for an inflated price to not cause a market crash?
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Lachie
(@LachieI) reported
@OldSchoolRS Link is broken for me :/
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Sacredmaiden
(@Sacredmaid3n) reported
@JagexSupport @Jagex Hi Dorothy, but it’s not. That’s what is weird. The error doesn’t make sense. This why I need to talk to someone.
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mam
(@maremisa67) reported
@EmilyHamilton77 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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MH
(@mhmad512j) reported
@TriSlot @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago
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MF
(@myhafz166xxx) reported
@EmilyHamilton77 @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
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Daemon
(@DaemonRayge) reported
@Frosty_mage @OldSchoolRS I think it's namely referring to NPCs that were immune not due to this particular issue.
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Justin Baker
(@Bakey24) reported
@OldSchoolRS Still not working. Guess that means no new quest or skill. Hoyyyyyyahhh
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Danii RawRness
(@danii_Rawrr) reported
@jeroenzus @JagexSupport I had similar issues but got mine recovery with the help on @JIJI_RECOVERY here on twitter..
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Emma Kitty
(@EmmaKittyO) reported
@GamblingLegends @RuneScape OSRS doesn't have a problem therefor Jagex doesn't have a problem.
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huu
(@hh07714562045) reported
@PKfly @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
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Dr. Yoshiyahu
(@DrYoshiyahu) reported
@OldSchoolRS Is anyone else getting a 404 error on every single page of the OSRS blog? Even navigating to the homepage manually gives 404. 🤔
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MH
(@mhmad512j) reported
@PKfly @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue