RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Killa_Kelv (@killa_kelvv) reported 2 minutes ago

  @slippingjill @OldSchoolRS Got DDoS’d someone held on to his I.P for weeks and waited till finale to bottleneck his ISP . In other words he couldnt play at his setup

• 
  Rex Titz (@RexTitz69) reported 3 minutes ago

  @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful

• 
  Pinkchins (@PinkchinsOSRS) reported 3 minutes ago

  @OldSchoolRS Could we get a fix on all the "clienting" happening in PVP

• 
  squashmvp (@squashmvp) reported 7 minutes ago

  @OldSchoolRS Oh hype. I forgot about the poll part tbh but vote wouldn't have mattered anyways 🥲 two things tho. Can you fix the shirts from trouble brewing so they don't have weird cuts? That's it. There's no 2nd thing.

• 
  🍞 (@VelvetBanana69) reported 10 minutes ago

  @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

• 
  Callie Grace (@callieforniiaa_) reported 17 minutes ago

  @OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error

• 
  dash (@dashgoat67) reported 20 minutes ago

  @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.

• 
  Quentin Phelps (@Qballa69420) reported 22 minutes ago

  @JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!

• 
  000x (@000x_eth) reported 24 minutes ago

  @OldSchoolRS @JagexSupport please help me. When I click to log into my account on mobile, it skips the login screen and just logs me into my alt. I can’t log into my main because it never bring me to the screen to type in my email/password.

• 
  ・ (@AGPAfterhours) reported 25 minutes ago

  @JagexSupport fix your dogshit site ******* the audacity to increase pricing meanwhile even the support website doesn't work properly is insane

• 
  Erhan Kubat (@erhankubatt) reported 26 minutes ago

  @Hypaholic @JagexSupport @Sylas_Nerd is solid for tech problems.

• 
  Desper (@Desper_RS) reported 30 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  HeadingToMars (@HeadingTooMars) reported 34 minutes ago

  @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

• 
  Scott Jones (@Scott2Tall) reported 35 minutes ago

  @JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)

• 
  Desper (@Desper_RS) reported 37 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  Jtf claws (@JtfClaws) reported 43 minutes ago

  @JagexSupport fix ur **** server lose my hardcord for 4 conection lost at zulrah

• 
  JustGeoffrey (@FeGeoffs) reported 44 minutes ago

  @OldSchoolRS Are you guys ever going to fix the harvest/compost **** you broke like a month ago

• 
  Brandton Graffin (@BrandtonGraffi2) reported 45 minutes ago

  @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

• 
  Jordan Ranson (@jordanranson) reported 47 minutes ago

  @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

• 
  AnyScapers? (@anyscapers) reported 50 minutes ago

  @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

• 
  Cursed (@earthshapedt0mb) reported 54 minutes ago

  @RSDragonwilds @JagexSupport The Tzhaar-Ket-Om is still glitched and unusable on my server. I've submitted a bug report with a video showing the glitch and got no response.

• 
  Sin (@asinfulqt) reported 55 minutes ago

  @OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).

• 
  GoldenLocks (@freesportsdubs) reported 56 minutes ago

  @George6230271 @SoyDuro3 @JagexSupport It’s not his problem. Man up stop being a ******* *****

• 
  sonnen (@sonnenlicht777) reported 57 minutes ago

  @OldSchoolRS fix the false bans you british apes

• 
  runman (@vicklernesser) reported 57 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.

• 
  I Need 1M (@INeed7M) reported 58 minutes ago

  @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

• 
  Lutrios (@Lutrios_) reported 59 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution

• 
  CrudeBunny (@Samyazas) reported 59 minutes ago

  @JagexSupport @OldSchoolRS the blood moon rises final fights cool and all but if you have even a second of internet problems it’s done supper annoying and not of the user controller but heavily preventive of purpose of a quest boss. Like it’s a one time boss why is it so hard??

• 
  IcoBeast.eth🦇🔊 (@beast_ico) reported 59 minutes ago

  @serpinxbt i'm personally a KOTOR guy, but i can respect SWG. pre-EOC runescape was my MMO fix

• 
  Mudkip (@Cylis_x) reported 60 minutes ago

  @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well