RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (73%)
• Online Play (9%)
• Glitches (9%)
• Game Crash (9%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	27 days ago
Drammen	Sign in	1 month ago
Avondale	Sign in	1 month ago
Sussex	Online Play	1 month ago
Cuijk	Sign in	2 months ago
New York City	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin (@martinieks) reported 52 seconds ago

  @JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website

• 
  DEBUFF (@DADDY_DEBUFF) reported 1 minute ago

  @OldSchoolRS some of the sigils were too broken and the rule for lost food could have been tweaked to make it more competitive. Next year, select the captains and have them agree on terms + rules to make it as balanced as possible!

• 
  Jason Mathis (@IronCore18G) reported 5 minutes ago

  @nbarsheshet @OldSchoolRS about 1% of players are doing 540s and most people who got up to that point have countless deaths getting to that point. 540 solos are not the problem.

• 
  Smitty (@smith1792) reported 7 minutes ago

  @Mandrue @OldSchoolRS I do find myself just insta selling shards at the end of the night which I imagine alot of people are doing. Just feel that they need to do something about it before we have another fang problem and they try to rectify 3 years too late.

• 
  CrudeBunny (@Samyazas) reported 9 minutes ago

  Everytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..

• 
  Rex Titz (@RexTitz69) reported 13 minutes ago

  @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful

• 
  RooK (@RooK_OSRS) reported 15 minutes ago

  @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

• 
  I Need 1M (@INeed7M) reported 19 minutes ago

  @OldSchoolRS Pinpoint the issue with the poor anticheat system and fix the false bans

• 
  chris (@dondon7171717) reported 22 minutes ago

  @abdulla77783475 @OldSchoolRS thats like me finding a tbow dupe bug and complaining when they fix it lol, the contract states he is only weak to crush for a reason, to get you to melee it for the challenge, dont like it, stick to wintertodt.

• 
  🍞 (@VelvetBanana69) reported 23 minutes ago

  @Squinttz @OldSchoolRS Imagine doing Soul Wars to begin with. What are you, a bot? Better yet, imagine having a dogshit 2 defence account and still begging for them to fix your mistakes months after it happened

• 
  HeadingToMars (@HeadingTooMars) reported 23 minutes ago

  @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

• 
  Lionedas (@LionedasTV) reported 24 minutes ago

  @osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on

• 
  Bullsie (@C33k2) reported 25 minutes ago

  @OldSchoolRS How dumb game is run by bots you guys don’t fix any issues and you guys are worried about this make it make sense

• 
  ArtisanBubblegum (World Famous) (@ArtisanBG) reported 27 minutes ago

  @kent_joyce45 @mintmadcow @OldSchoolRS The PKd player likely used an alt to rack up a bunch of Damage on themselves prior to the fight in order to ensure Kill Credit doesn't go to a PKer. TL;DR: Skill Issue.

• 
  Nir Barsheshet (@nbarsheshet) reported 28 minutes ago

  @IronCore18G @OldSchoolRS Forgive me for enjoying a chill 400-450 toa and not pushing towards 500 after I already got fang kit. I’m probably a moron. About the 7% - if 1% of the raiders get 7% of the uniques it is a problem and if you don’t see it you’re the moron.

• 
  Luna🐾🐶 (@LunaEtAstrum) reported 31 minutes ago

  @OldSchoolRS will this fix the latency on the pride event launch this year

• 
  Krogh (@krogh_rune) reported 35 minutes ago

  @OsrsF2PBots @Wollesosrs @OldSchoolRS If you base your opinion off how corporations act, you’re the problem 🤡

• 
  Luke (@HyruleLuke) reported 37 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

• 
  Lutrios (@Lutrios_) reported 38 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution

• 
  JB 22 (@JBellingham22) reported 38 minutes ago

  @JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2

• 
  sonnen (@sonnenlicht777) reported 42 minutes ago

  @OldSchoolRS fix the false bans you british apes

• 
  Joe (@_StoicJoe_) reported 43 minutes ago

  @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

• 
  Dainius (@Bernelis88) reported 44 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  serenegeneration (@SereneGenerate) reported 45 minutes ago

  @OldSchoolRS i mean i coulda just burned all the sheep and that would have solved the issue.

• 
  notimportant (@DutchConserv) reported 48 minutes ago

  @OldSchoolRS I play on the Jagex Launcher runelite or the official client and it keeps saying play via the Jagex Launcher to log in again, too many login attempts

• 
  LetsDebateOnX (@LetsDebateOnX) reported 51 minutes ago

  @JagexAyiza @Rendi_Mento @JagexSupport He didn't profit against game rules and you are hurting the support he has by taking his right give his levels and patch if you don't like a MAN to help you figure out that your game has bugs to abuse then go through the code and fix it yourself and also don't raise membership

• 
  Tony Magee (@kursedy0u) reported 52 minutes ago

  @OldSchoolRS Any fix for the players that have been falsely banned yet?!

• 
  Dxxxk (@Dxxxk_) reported 52 minutes ago

  @OldSchoolRS please fix na servers we're getting 80+ ping

• 
  Dave (@NoFlexFults) reported 56 minutes ago

  @JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks

• 
  Antique (@OGAntique) reported 59 minutes ago

  @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.