Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (65%)
-
Online Play (24%)
-
Matchmaking (6%)
-
Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Kighle
(@KighleTV) reported
Hello @JagexSupport my account was stolen but since recovered but my account appears to have been botted as it is perm-banned. I can provide any information needed to prove ownership if you would please look into this issue. The name was changed to “ImSlutty” which I didn’t do.
-
Patrick Warren
(@Patrick98189726) reported
I just got force logged out of OSRS on the Runelite client. Upon trying to login, my character name was deleted. I set a new name, but I am concerned why my username was taken away from me (IGN: Brok3ngineer). Please help. @JagexSupport #OSRS #RuneScape
-
Mod Ash
(@JagexAsh) reported
@Account20225 I'm sorry to hear you're having trouble with that, though for account help you'd need the Support team - they're JagexSupport on this platform.
-
Jagex Azanna
(@JagexAzanna) reported
@Ejmillan @Jonnystoker1 @RuneScape Thank you for the info, our team is chasing the cause of this issues and I will get back to you once I have some potential steps to resolve this.
-
Rytis Radisevicius
(@Isioda) reported
@JagexSupport Seems that you didn't understand what I was trying to tell you here. An account via Steam is fresh created. Later on -> Steam linked to my Main account. Trying to login via Steam (linked Main account) gets me to the fresh created account that I've created by logging in by Steam.
-
crèche
(@OluwafemiGbade1) reported
@Lukas22792127 @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
-
BrosaTo
(@King_Brosato) reported
@JagexSupport fix your dog **** servers
-
Ann
(@pacific616) reported
@Lukas22792127 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
-
Hi
(@joe45130702) reported
@JagexSupport my acc banned for rwt can it get unbanned legit was on vacation when it got banned and password was changed can’t even appeal the ban it’s insane no customer service I’m getting frustrated!!!
-
Seba
(@lordsp) reported
Having a weird issue creating a Hardcore Ironman Group. "Your group had mismatching settings." - We created new accounts, and no change. Any idea @JagexAsh @JagexSupport?
-
Ryan McCann
(@Washingtexian) reported
Hello @JagexSupport, I spoke with Mod Ash about an issue I’m experiencing with someone constantly stealing my account information, removing my Authenticator, and stealing my items. I change my password constantly but nothing is working. Can you help me please?
-
K3mp3r Gaming
(@K3mp3rGaming) reported
@JagexSupport I have a buddy Hulk Quest RSN who got locked out of ED4 because he died at the last moment before Zamorak died. It says he still has loot to claim from the chest but it won't let him inside to claim it. Please let us know how to fix it!
-
Account2022
(@Account20225) reported
@JagexSupport Please listen to what I am saying. Mobile, I am logged in on app. It will not let me sign in to browser site. Reset password continues to deny. I try to cancel my card and it says its not attached to an account. Please assist me with this or dm me acc contents. This is basic info
-
.
(@taun7ed) reported
why can't I find my runescape login
-
b u n g
(@malalign) reported
@JagexSupport Hello! Are you aware of the "continue with runescape account" login issue on mobile at the moment?
-
Dat Ashe
(@DatAshe4) reported
@JagexSupport Is there a way of unlinking steam from an account I can no longer access? as I keep getting directed to it through steam login.
-
Camboooooooooooo
(@Camboooooooooo2) reported
@Lifian_87 @JagexSupport I've had the same issue - Can't unlock the account because the registered email has been removed, despite it being the only ever email registered to the account. I'm now having to recover the account and can't remember creation details... Joke of a company.
-
john the fan
(@jbonbelair) reported
@RuneScape I had this issue right after the games Monday update and again 15 minutes ago. First time I've had issues with joining in on game content so not to mad. It happens and after 18 years of solid play I can't complain. Will try the fix in a bit.
-
Kighle
(@KighleTV) reported
@JagexSupport @shhLag I basically have the same issue, could you also assist me?
-
DJSWEEP
(@DJSWEEP2) reported
@JagexSupport #osrs Username: dj pk shep - I tried appealing a ban from 2019 & I get an email reply back stating my account is only muted and there is no ban in place, however, I can’t sign in because it says my account is disabled. Please help get my appeal settled. 3rd request.
-
Kighle
(@KighleTV) reported
@JagexSupport could someone please look into the account “ImSlutty” as it was hijacked and macro. I have since recovered the account but the ban persists. Could anyone please look into this issue for me. Any information on the account can be provided.
-
osrs rune
(@osrs_rune) reported
@JagexSupport hi man i log in the account after long time ago but the account is ban. the offence you tell not correct recheck the account history and solve my problem
-
Darrell Villegas
(@RNG_Overdose) reported
@JagexSupport I've already tried to contact Yahoo they won't help me recover the email. They actually told me the email was up for deactivation so if I can't get help with authenticator removal then I can't use the account anymore. You guys are my last option, I've been trying to fix this.
-
Joel
(@JoelHandyjoel) reported
@JagexHelpFrost @JagexSupport Sweet, thanks. Yeah having an issue with a name xfer, was moving it from my old account to new. The name is showing as unavailable so wondering if it has been flagged by jagex somehow, its showing as being taken but when I go to add theres no recent name changes for the account
-
DAN🫶
(@DANIELI72411668) reported
@Lukas22792127 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
-
john the fan
(@jbonbelair) reported
@RuneScape Lol, I followed suggested ways to get into the undercuts as I was being logged out when clicking. Lowered draw and a full cashe. So now I lag...heavily. Got to kill a few wizards and he'll hounds but had to Tele out.
-
Ben Ralph
(@BenRalp05071582) reported
@JagexSupport please ban my account so I am free from this game I real world traded like 500 times my user name login is WVVWVWVWVVWV login in name icy dive thanks
-
Kev
(@PROJECTVAYNE) reported
@JagexHelpFrost @JagexSupport I’m sorry sir but that’s the issue. He keeps getting the same info that should be in the form but that’s exactly what he’s been doing, and in response to that he gets the exact SAME thing.. it’s frustrating
-
Jagex Azanna
(@JagexAzanna) reported
@Jonnystoker1 @RuneScape Seen some reports of this being a driver issue, please make sure your drivers are up to date
-
Eduardo Millan
(@Ejmillan) reported
@JagexAzanna @Jonnystoker1 @RuneScape Same and it's not a driver issue hmmmmmmmmmm welp, i remember the same thing happening back when croesus was released