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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Online Play (18%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Lewisville |
Sign in | |
| Council Bluffs |
Sign in | |
 Bolton |
Sign in | |
| Coraopolis |
Online Play | |
| Leeds |
Sign in | |
| Dundalk |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Hahn
(@matthahn89) reported
@JagexSupport I can’t login into my RuneScape account. I keep getting denied. It’s been a while since I played it. Did you have a phone number I can call to talk to someone please
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LuckyNewb
(@LuckyNewbVlogs) reported
@OldSchoolRS FIX YOUR BROKEN BOT DETECTION SYSTEM JAGEX. FALSLY BANNING ME
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Matthew Hahn
(@matthahn89) reported
@Jagex I can’t login into my RuneScape account. I keep getting denied. It’s been a while since I played it. Did you have a phone number I can call to talk to someone please
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awp medusa
(@awp_medusa) reported
@JagexSupport Hi I still can't login with my correct credential to my pc I can login on mobile but it simply just says invalid credential when I tried runelite or the official client.
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K7productions
(@K7reProductions) reported
@JagexSupport error 255 what that mean????
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Matthew Hahn
(@matthahn89) reported
@JagexSupport I can’t login into my RuneScape account. I keep getting denied. It’s been a while since I played it. Did you have a phone number I can call to talk to someone please
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Ukguy232 Gaming
(@Ukguy232Gaming) reported
@JagexHelpFrost @JagexSupport Yea it is the same account with the same username. If its a glitch what do i do to be able to play?
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jenna
(@B3NNYYEE6) reported
@JagexSupport hello my account got compromised not too long ago and I resolved the issue as I don't play often but still wanted my account to be mine but the person who did it removed my damn ironman status that I worked hard for how do I get it back because this is fkin annoying
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Andrew 420
(@Andrew_Selassie) reported
@JagexSupport can i have a email to contact you i have had an account hi jacked that i would like back but your customer service and contact options online are disgraceful
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Matthew Hahn
(@matthahn89) reported
@OldSchoolRS I can’t login into my RuneScape account. I keep getting denied. It’s been a while since I played it. Did you have a phone number I can call to talk to someone please
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smashbros
(@smashbr05046477) reported
@JagexSupport I need to change my username login to an email login
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John wayne
(@Johnway63944275) reported
@Patrick81846602 @JagexSupport Please I will love to recommend, fmt-cyber-security on Instagram, they just help me to recover my email account, I really appreciate them for there good work, there are good and trusted, please if you have issues with your emails account contact them
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Jack Souter
(@SwagLordMcJesus) reported
@RuneScape Any reason why i've had half my inventory locked out due to treasure hunter Space dust and meteorites not being able to select a skill to use? 48 hours later, still not fix
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Atta Darkmor
(@subotai1215) reported
@JagexSupport Are you having problems processing payments? I made a payment for Premier Club on Sunday and it has yet to be accepted. Accept the payment or refund the money.
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Luke Browne
(@luke_browne99) reported
@JagexSupport Will do, but it’s been a known bug for around a month now. Wouldn’t of thought it would take this long to fix.
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Jonathan Bourbon
(@Bourbon2g) reported
@JagexHelpElf @JagexSupport All done, Thanks for all your help i greatly appreciate it. I gave up hope in trying, a friend told me to try twitter, i havnt been able to login for over a year, i do have another account now anyway but i do miss this one so fingers crossed i can get it back. Thanks again.
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Jordan Hinojosa
(@pyrohawk69) reported
@JagexSupport According to the "lost items" page, no OSRS items can be returned due to "technical limitations." So over $1000 has just disappeared into the void over a glitch.....
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kyle Strong
(@kyleStr19151629) reported
@JagexSupport why is my account recovery appeal taking so long to get a result? Login name “I feel broke” I entered all the correct details. Please return my beloved account
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Tired Fox
(@rjtraut) reported
Me: "Okay, gonna go to sleep. It's nice and quiet. I should have no problem falling asleep." Roommate: *starts watching runescape or religious conspiracy videos at 1am on his phone* Happens every night without fail. He then sleeps in to 2pm and gets mad when the kids wake him.
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LuckyNewb
(@LuckyNewbVlogs) reported
@OldSchoolRS FIX YOUR GAME
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Matthew Hahn
(@matthahn89) reported
@JagexSupport I can’t login into my RuneScape account. I keep getting denied. It’s been a while since I played it. Did you have a phone number I can call to talk to someone please.
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Cody Cook
(@codycees) reported
@JagexSupport i get an error message when im trying to disable my authenticator. I didn't realize I needed to transfer the account with my old device and I no longer have it. Every time I try I get an error message. Error Code 15
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Chris Johnson
(@ChrisJohnsson12) reported
@JagexSupport @JagexSupport Hi Fiffty, i've read that page thoroughly now but i can't seem to find an answer to my question. When I login on the RS website, i can do so with a steam option. But for linking a google account, i do not get that steam-login option. Bug?
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Matthew Hahn
(@matthahn89) reported
@OldSchoolRS I can’t login into my RuneScape account. I keep getting denied. It’s been a while since I played it. Did you have a phone number I can call to talk to someone please
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K7productions
(@K7reProductions) reported
@JagexSupport I'm trying to skill my cooking and I get this ERROR 255 messages. I used to run this game at a million frames a second now cpu so hot you cook an egg on it.
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Miguel Azuaje
(@MiguelA76815871) reported
@JagexSupport Hi Jagex community i have a problem with my account i change my homeadress and i try to log in in my new city and i cant i have the "too many login attemps" error and i cant log in please can help me? PD: i try all the methods in the suport page and nothing happens
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Chaddington 2
(@GoosefromBalto) reported
I will kill this power outage back by December 3 my *** how am I gonna play RuneScape I gotta check on my strawberries
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Chris Johnson
(@ChrisJohnsson12) reported
@JagexSupport Hi Fiffty, i've read that page thoroughly now but i can't seem to find an answer to my question. When I login on the RS website, i can do so with a steam option. But for linking a google account, i do not get that steam-login option. Bug?
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Anon
(@Anon16798821) reported
@JagexSupport I can log in. That's not the issue. The issue is my display name is removed (user: Caravan) and it's insisting I make a new one, with caravan being unavailable. While this is happening, I am still receiving emails from jagex subheaded 'Hello Caravan'. It's very confusing why.
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Bigboytoofat,
(@bigboytoofat) reported
@rorysykes @RuneScape How did u get it to work? I'm getting warning about Client being updated whenever I click login.