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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (63%)
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Online Play (25%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Arisugawa
(@ArisugawaRS) reported
@Dragonfire @RuneScape Is a problem on the similar looking OSRS one too. I can't see my 4 ponytails!!!
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BlackLivesMatter
(@XxJD32016608xX) reported
@JagexSupport So after finding my correct email I use for Rs, I forgot the password and tried to reset it, which resulted in the page saying Error 15 and something about me being banned. I use a VPN, but turned it off in case that was the problem.
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Brayden King
(@braydenking2015) reported
@JagexSupport Can you guys shut down the friend chat: GrindSwap. They are advertising a gold swapping service and just scammed me out of 150m (rs3). Or at least punish those who take part.
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Kalen
(@Kalen85853002) reported
@OldSchoolRS Hey, some help please I'm struggling to unlink an twitch account from my runescape account, I have forgotten the login details to the twitch account I linked and now I can't un link it, what can I do to resolve this? please, thankyou.
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Jackson Powell
(@Randorax) reported
@JagexSupport Hi neither of these options fixed my problem, I seem to be able to access two accounts from the same email, 1 in which I have been playing on my phone and laptop for months and now a brand new character on my new laptop all using the same login details
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Zane Wilson
(@ZaneWilsonNYC) reported
@JagexSupport RS3 client suffered from an error during graphics initialization - I've cleared cache, updated and rolled back my graphics drivers - even used a VPN to load it up in the UK (only worked once). On Windows 10. What else can I do??? Compatibility mode is unplayable..TY
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Jax
(@JaxMiAwf) reported
@JagexSupport Anyone I can get a hold of if someone has taken my login name hostage on a throwaway account?
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relevant tweet acc
(@Kl1sa_) reported
@JagexSpear @RuneScape needs a fix
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Crime Figure
(@Framed) reported
@JagexSupport It’s not feedback, it’s something you need to fix LOL
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Laurence
(@Walp0le) reported
@OldSchoolRS The problem isn't the equipment. The problem is the content within the game to use that equipment. We need a boss that makes the Twisted Bow perform like a MSB.
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Adrianna Lee
(@adriannaleex) reported
@JagexSupport Hi! I have a problem with my Runescape account and I can't find the customer support email, please help me.
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Colin
(@rschinstar) reported
@JagexSupport @Jagex too many login attempts, Jagex should give me a month worth of membership for this bullshit. like 5th time now.
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HACK RICHEZ
(@HACKGENIUS01) reported
@Hulleyd1 @JagexSupport Hello I reviewed your tweet concerning your hacked / banned /Suspended /lost account send me a private 📩📩message I can help resolve the issues and recover your lost account ⚒👨🏼💻👨🏼💻
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Ervin Medina
(@ErvinmedTotem) reported
@JagexAsh @JagexSupport What is the problem with your technical service? I was banned for rwt and I have never traded gold on my account. On top of that I can't appeal.
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GhramzGamez
(@GhramzG) reported
I EVEN GAVE YOU THE CREDIT CARD THAT I PAY IT WITH!!! I bet you answer this with some ridiculous automated message about submitting another request with more information instead of taking the time to care about your player base and handle this issue. @JagexSupport
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Sam Weaves
(@wishicouldsay) reported
@ianspam @A_BladeRS @OldSchoolRS Looking beyond the fact pvmers are in fact basically forced to enter the wilderness for numerous things, then look past the absolute toxicity of the pvp community then you get to the incredibly broken and cheater ridden pvp system. Ahk, auto eat, auto spec, skill tricking.
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Ken Hazleton
(@HazletonKen) reported
@JagexSupport trying to log onto game at deep sea fishing hub on iOS but I cannot do so. Have the same problem with clan citadel. Is this a bug, can't report on game as I can't log on!
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Chrollo-San
(@gino121034) reported
@mobileQOL @StarchLowe @OldSchoolRS I just think it's way too late to start nerfing something like the blowpipe.. they always do these things at the last moment, or when they run out of ideas what to add in future content so they feel like nerfing older stuff to make new stuff look good.. ofc easy but sad fix.
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Kalen
(@Kalen85853002) reported
@TwitchSupport Hey, some help please I'm struggling to unlink an twitch account from my runescape account, I have forgotten the login details to the twitch account I linked and now I can't un link it, what can I do to resolve this? please, thankyou.
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Jacob fritz
(@Jacobfritz18) reported
@JagexSupport hey I'm having issues with my osrs account being linked to my rs3 account I do not remember any of the recovery questions set for rs3 and it wants them for my osrs account. I cant set up 2 step authentication for this account now or new recovery questions
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blackout
(@APisanoPizza) reported
@JagexSupport I'm still having issues purchasing the wealth evaluator on my account, any update when this will be fixed? I bought the rune coins specifically for it
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Lyle Von Strangle
(@Dizzy_IXI) reported
@skill_specs @OldSchoolRS Although this is a step in the right direction, its nothing to get over hyped about, with all the issues with LMS, a new map is not what they should be focusing on.
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Ryan H-Cain #44
(@RyCain44) reported
@JagexSupport please help cant access my account due to a stupid authenticater i no longer have access to the email but i know my runescape login please help meeeeee worked to hard for 2 / 99stats please i have a pin on my bank that i know with all my gold etc in 😭😭
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INTENSI-T
(@INTENSI_T) reported
@JagexSupport Hi, American Express say that there should be no issues and they dont know why you declined my purchase, and your message centre is telling me the same. Do you want my money or not?
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TJ
(@TJ58480423) reported
@JagexSupport I have went through every option on the site to get a ticket so i can speak directly with a moderator. My account is secured with every aspect of security you guys offer. My issue is related to what i use for my login, hope this gives a bit more light on the issue.
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jose angel blanco
(@joseang64111851) reported
@JagexSupport @CheaMathew my acc and I want the matter to be solved in a satisfactory way according to its rules, I have all the right to claim if they are violated by the staff my acc iva for 3 years without problems, then why now does this happen when I decide to raise my skill, the truth is that the
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Crime Figure
(@Framed) reported
@JagexSupport It’s not feedback, it’s something you need to fix LOO
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Jelle
(@jelle_tendon) reported
@Walp0le @OldSchoolRS But then you run into the problem of the Twisted Bow becoming the minimum weapon you need to farm said boss somewhat reliably. If the Twisted Bow doesn't perform that well on it, imagine how a more budget weapon will perform.
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Valentin Belous
(@Baelous) reported
@JagexSupport Hello, I am not able to login even after I changed my password? I can getting the 'too many login attempts' when I try tru client, and not able to login at all on website. Please help.
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JagexHelpElf💙
(@JagexHelpElf) reported
@iMugBabies @JagexSupport the rest of the form from your usual location, usual computer, and without using a VPN or proxy. If you have moved home and/or changed your Internet Service Provider since creating your account, please give details of those changes in the bottom section of the form 3/3