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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Olivia Mia
(@Oliviamia2324) reported
@purefightin0 @JagexSupport My account got banned too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to Turbohacks on instagram i was doubtful at first until they helped me recovered it.
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That otaku
(@J_Dweezing) reported
@JagexSupport I didn't lose any items they were removed from my account around the same time I received a notification of a payment not being processed."If you aren't able to resolve the issues affecting your payment attempts, don't worry. We have plenty of alternative ways for you to make pa-
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Steven aka Stephon aka big spice aka double cheek
(@wstern_rooski) reported
@RuneScape @JagexSupport Hey Jmods! Not a problem, but I'm just curious what the estimated registration acceptance/declined time is for beta rs3 mobile for Android!
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StarSquid
(@CodeSquid) reported
@JagexSupport I've been unable to access or recover my account due to error 15 across multiple browsers and two different networks. Is this part of the login lockout issue, or am I just really unlucky?
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carino
(@runescapecarino) reported
@YoungFocusBA @OldSchoolRS bro, I don't think that you understand , why would they want to fix this to then apply something to have the same stats
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Steven baker
(@Stevenb64418053) reported
@OldSchoolRS @OldSchoolRS can you fix my account you banned for no reason while you do this cool turning the game off @JagexSupport look y’all have time to fix my account and show proof
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Chris
(@Dubreezus) reported
@JagexSupport I'm having trouble recovering my account password can I please get some help
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Alex Z. Steinlauf
(@AlexSteinlauf) reported
@OldSchoolRS Clan Vexillum causing all sorts of trouble. Probably best to just ban them tbh.
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Ayiza
(@JagexAyiza) reported
@NoexiOSRS @OldSchoolRS If we were going to add it from new content then you'd be waiting a lot longer for a replacement than if it was added to existing content. Some people have a problem waiting that long with a nerfed blowpipe, some don't.
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🖥archetypical cyberpunk📲
(@Archetypical_CP) reported
@PMilitaum @JagexSupport Hello!. Kindly send a direct message for assistance. We can help you retrieve your account back and recover all online issues.
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Steven aka Stephon aka big spice aka double cheek
(@wstern_rooski) reported
@JagexSupport Hey Jmods! Not a problem, but I'm just curious what the estimated registration acceptance/declined time is for beta rs3 mobile for Android!
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Steven baker
(@Stevenb64418053) reported
@JagexSupport Fix my account yet jagex?????
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ifood_osrs
(@IfoodOsrs) reported
@JagexSupport @JagexSupport My account "Tampa666" just got hijacked and i got a false ban for "Macroing major" again. Can you please look into this issue? Mod Ash told me to contact you
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Adam
(@KingAdamM8) reported
@OldSchoolRS The main reason I say not 75 is because everything being 75 was an issue from the start of all this so bringing in a new weapon at 75 feels odd and since your range will level up as you use it a higher req shouldn't hurt as much as if it were attack or something for pures
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QB5
(@QB545719143) reported
@JagexSupport @JagexSupport thanks for the reply, but not entirely helpful, i loaded up a VPN, to make my bond purchase instead, but meant i paid more because of the geo location my VPN gave me.. please fix this... :(
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Stephen McColgan
(@ItsStepheen) reported
@ianspam @Rmtank_ @OldSchoolRS The problem is that you asked for an alternative set of crystal gear with lower defence bonuses and the same offensive bonuses when defence bonuses on a pure matter very little because you're 1 defence. If you asked for the gear with lower offence that would be reasonable.
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Syrus Coy 🐪
(@The_Camel_Pope) reported
@JagexJack @RuneScape Furthermore, it also left out the part where they commanded their troops to stand in a corner while the Zarosians successfully broke down the defenses and achieved victory. The story didn't proceed however. Is my game broken? Plz Fix.
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Syrus Coy 🐪
(@The_Camel_Pope) reported
@JagexJack @RuneScape Therefore, it also left out the part where they commanded their troops to stand in a corner while the Zarosians successfully broke down the defenses and achieved victory. The story didn't proceed however. Is my game broken? Plz Fix.
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Haynex
(@Meliocy0) reported
@Seaniii @OldSchoolRS Pures choosing to limit themselves isn't really Jagex's problem. You're limited as a pure for a reason....
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That otaku
(@J_Dweezing) reported
@JagexSupport It seems like my account was hacked however I haven't shared any information with anyone and it's weird that I wasn't completely cleaned out if it was. Could I please have someone address this issue? I've loved the game so far and I'm willing to pay but this is very upsetting.
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Steven baker
(@Stevenb64418053) reported
@JagexSupport It’s weird a game that’s costed me money to play every year will just ban you and rarely reply no customer service at all... you do the math many accounts at you’re 5-8$ a month member prices over 17 years thousands of dollars even after you killed the game with rs3 I came back!
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Enseart A. Simpson
(@enzeart) reported
@JagexSupport, when I try to access my account settings, I get redirected to a login page and am told that I need to validate my email address. The email never comes. I followed all of the tips on the FAQ, and nothing works. IGN: Sans Vorkus
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Sage Brown
(@downtownsdbrown) reported
RuneScape making a comeback is going to fix everything wrong in the world. Watch
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StylezzYT
(@StylezzYT) reported
Also throwback to when I use to make the most annoyingly broken PvP accounts on RuneScape and sell them to clans so they could destroy their rival clan.
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Ross linwood
(@Rosslinwood1) reported
@JagexSupport Hey, im currently in the process of trying to get my email changed on my account, IGN: maddinero in the box explainin the account is mine, i put in what i had in my invent would that help or can i sign in and play and remove the content in my invent?
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bram van schaijk
(@BramSchaijk) reported
@JagexAsh @JagexSupport Since yesterday on, i cant login on my account, did try to reset password but the email is changed. is there anyway u guys can help me out on this with recovering my account? im afraid within 5 days my bank will be empty :(!
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PvM_RN_Gesus
(@PvM_RN_Gesus) reported
@JagexSupport Ive Been beaten. mistreated. shouted at. moaned at. spat on. ******* robbed. broken ******* arm with a fractured ******* hand. I didnt ask for any of it... But i was a target and the bullied. I feel like ive had to deal with all this external **** in my life.
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Justlooking
(@Justloo26734498) reported
@OldSchoolRS i keep getting error code 15 i can't remember my password since I quit playing nearly 3 years ago and everytime I click "can't login" I get redirected to an error code 15 page i need help and don't know where to go can anyone help
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Celtic Rambuta
(@I__Celtic__I) reported
@ianspam @HarmlessRon @OldSchoolRS If you let the community vote to spite pures they will do it lmao. 36% to pures getting a fashionscape leggings. Pass locking heavy ballista behind mm2 even tho the problem with it was when it was paired with void (voiders can do mm2). Lock pures out of rigour for laughs
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Rein van Leiden
(@LeidenRein) reported
@JagexSupport After resetting the Gower quest and redoing it, I am still unable to equip/use my MQC. The only achievements left for it are in grace period. Is this a known issue?