RuneScape down? Current status, problems and outages

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (69%)
• Online Play (13%)
• Game Crash (13%)
• Glitches (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
New York City	Sign in	2 days ago
San Francisco	Sign in	11 days ago
Manchester	Sign in	11 days ago
Urbandale	Sign in	16 days ago
Sydney	Sign in	1 month ago
Upton	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CuteKitty/Kirsty (@Cute_Kitty92) reported 2 minutes ago

  I'm assuming no body knows what the issue I'm having with Runescape is It's pretty much unplayable with the issue I'm having for those wondering what the issue is I tweeted a video of the issue last night

• 
  Prix (@Mirko0704) reported 4 minutes ago

  @ScibilityRS @RuneScape I have the same issue on my main Account but can play rs normal on my second account i dont get it -_-

• 
  Kenny May (@KennyMayChaos) reported 4 minutes ago

  @qbmastr12 @JagexSupport I really don't know why they can't force a reset password email through to our emails so we can reset and login....boom problem solved. Getting ridiculous. I've been locked out for 3 weeks now.

• 
  chap (@chap19) reported 5 minutes ago

  @RuneScape is this related to the issue that made my gameworld go dark and unplayable with textures on and all the icons in my bank and inv vanish with textures off? I really hope it is a fix for this too because both of those situations make the game unplayable.

• 
  jose (@jose02170647) reported 7 minutes ago

  @JagexSupport @dono_a_name my kailo rain account is banned i have not broken any rules i was just learning vorkath, help please

• 
  Place Holder (@PlaceHo36716149) reported 9 minutes ago

  @JagexSupport that is unfortunate. I've seen reddit/forum threads over 5-years old with the same issue. I can't believe my only option is to report and hope for the best without any direct support. The issue leaves me without access to fairy rings with the Ironman, guess I'll just quit

• 
  Thrillz ⚡ (@thrillz_box) reported 9 minutes ago

  @skilllessguy @JagexSupport Exactly what happened to me, my acc got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtoolss who got me back in immediately Send him a private message now he should help with yours too

• 
  Jonathan Torbet (@jonathantorbet) reported 10 minutes ago

  @OldSchoolRS having issues on the log in screen saying I have too many log in attempts, any updates as to when this will be fixed?

• 
  gympie (@gympie07) reported 13 minutes ago

  Anyone get too many login attempt message in rs3 know how to fix it? I’ve changed IP’s, reloaded the client etc and nothing. @JagexSupport

• 
  Johnny (@IKS_Johnny) reported 19 minutes ago

  @JagexSupport Understandable and will do! Just wanted to bring your attention ASAP due to it currently happening. Following me around putting traps wherever i walk just to crash and ruin my xp gains on purpose. Hopefully your team can get rid of him pretty quickly!

• 
  Mohammad Nadeem (@Mohamma95370260) reported 23 minutes ago

  @JagexSupport I have already tried everything for the last couple of days. I have just pinpointed the exact problem, it is my country/area(Bangladesh). I used a VPN and it easily logged in.

• 
  Kenny May (@KennyMayChaos) reported 24 minutes ago

  @BigMigTV @JagexSupport I think its time for a class action lawsuit. This error code 15 is a major issue that they refuse to fix or help with. Lots of money invested with no support.

• 
  Denkkou_ (@Denkkou_) reported 27 minutes ago

  @JagexSupport Hello, my partner is currently playing Runescape 3 and has a bug during the Rune Mysteries Quest. Entering the stairwell below the tower results in a black void with no scenery. I've tested on multiple computers with the same issue. The quest cant be completed.

• 
  Mohammad Nadeem (@Mohamma95370260) reported 28 minutes ago

  @JagexSupport I was able to enable auth again(from RS client through steam). I was also able to change the email. But there is flaw here and that is if I use that email to login to RS website, it created a new account instead of logging in my RS account connected with it.

• 
  KJTHoward (@kjthoward_RS) reported 31 minutes ago

  @RuneScape Litterally anywhere other than w84 lumbridge market. The server lag is so bad on that world that actions actually take significantly longer and it's just not worth it, even with the portables boost.

• 
  Sens249 (@sens249) reported 32 minutes ago

  @JagexAyiza @Ket_omgRS @OldSchoolRS Dont you think its a problem that basically every clan leader up to this point (when a jmod confirmed it in a reply to a reply) had no idea why they hadnt been contacted or when they should expect a response?

• 
  9JR (@9JROSRS) reported 34 minutes ago

  @gympie07 @JagexSupport Try using VPN, helped me when i had the same problem few months ago

• 
  Akivar (@AkivarMC) reported 34 minutes ago

  @JagexSupport I can finally login to my account after 50 days, but I cannot sign into any worlds. No e-mail received will also contact aftercare.

• 
  BLEXXIRS (@BlexxiRs) reported 41 minutes ago

  @JagexSupport What if I already followed all of these steps and the issue continues? Nothing?

• 
  Lekker Pilz (@mr20nuggets) reported 43 minutes ago

  @JagexSupport We seem to have a lot of problems with some clanmates that are having the problem of ''already being logged in''. We're quite scared to get hacked. Could this happen through a discord server? As it's happened already to 3 clan members. Thank you Lekker Pilz

• 
  J4mG (@Odencey) reported 43 minutes ago

  @JagexSupport @kovu73 @JagexSupport Hey, Dorota. It's been a month since I submitted that ticket and I haven't received any email about the result. I don't how you can just falsely ban someone and then to ignore my specific issue by replying back with same solution I've already tried? SOMEONE HELP!

• 
  Kenny May (@KennyMayChaos) reported 45 minutes ago

  @Mendi42326368 @JagexSupport I'm having this exact same issue, I've tried two laptops, 4 different browsers, 3 different networks, I am completely unable to do anything on the website, and by the looks of it there isn't going to be much help on here. They apparently are aware of the issue but won't fix it.

• 
  Place Holder (@PlaceHo36716149) reported 48 minutes ago

  @JagexSupport hello, I can't complete Nature Spirit (OSRS) due to a glitch. I used the mirror on Filliman and can't get his journal after searching his grotto. The quest journal says that I'm helping him find the journal. Really frustrating

• 
  Kenny May (@KennyMayChaos) reported 50 minutes ago

  @JagexSupport I've done this I've tried to send a support ticket through the contact us button, I still get the error code. I have no access to my account. This Twitter is the only line of communication I have. It seems to be a major issue. It's been 3 weeks.

• 
  Mohammad Nadeem (@Mohamma95370260) reported 50 minutes ago

  @JagexSupport Thanks, Eugen, I was able to remove the auth....Now I'm left without auth and still, I'm unable to login. I tried clearing the cache still the same. Also tried using a different browser, still no use. Tried signing in with steam still the same..

• 
  BLEXXIRS (@BlexxiRs) reported 51 minutes ago

  @JagexSupport 'Too many login attempts' Back to square one.. I was only trying to hop world :/ Please allow me to change my login or something as this is crazy...

• 
  CuteKitty/Kirsty (@Cute_Kitty92) reported 53 minutes ago

  So I've been told that the issue I'm having on Runescape is a known issue I can't even pvm like this hopefully this gets fixed soon it's very weird seeing textures not loading properly

• 
  Dyose (@Dyoseh) reported 55 minutes ago

  @RuneScape Please fix interface scaleing when you scale it up it becomes blurry

• 
  Thrillz ⚡ (@thrillz_box) reported 56 minutes ago

  @shihabhami @JagexSupport Exactly what happened to me, my acc got hacked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @champtoolss who got me back in immediately Dm him he should help with yours too

• 
  Stevens_Brown (@haajibaba) reported 58 minutes ago

  @NicholasHeyer @JagexSupport Contact Astro_jame on Instagram,they recovers any hacked account and help with any accounts issues