RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (79%)
• Online Play (7%)
• Glitches (7%)
• Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Avondale	Sign in	2 days ago
Sussex	Online Play	3 days ago
Cuijk	Sign in	8 days ago
New York City	Sign in	25 days ago
San Francisco	Sign in	1 month ago
Manchester	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jim smith (@mcart49014) reported 3 minutes ago

  @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

• 
  Livvyyapperz (@LivvyPersonals) reported 3 minutes ago

  @xdroflhaha @einrodd @OldSchoolRS I don't play runescape anymore :) Also even if I did, and if I didn't have a single 99, it still wouldn't change the fact that you're a little crybaby snowflake triggered over rainbows. That's a you problem.

• 
  Ginja the vibe (@ginja_the_god) reported 3 minutes ago

  @gim77390306 @JagexSupport I got tired of contacting customer service but no feedback from them thanks to those that referred me to @calce_codes he helped me to fix my account his fast and reliable

• 
  Olle Hellberg 🇸🇪 (@gigagoblinoid) reported 6 minutes ago

  @Grove_St1 @EmperialAsh @OldSchoolRS Have you ever stopped to think that you may be the problem, rather than everyone else?

• 
  Just in (@_justinbruen) reported 7 minutes ago

  @OldSchoolRS Hey what ******** is a gremlin guys. We pay for a service, not to be told gremlins are in the way.

• 
  Leave this site forever (@abandon_x_now) reported 8 minutes ago

  @BNDosrs @OldSchoolRS Its both. Why wont you celebrate both. You seem lile the issue here.

• 
  HeadingToMars (@HeadingTooMars) reported 10 minutes ago

  @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

• 
  emrot NG (@shaywn) reported 10 minutes ago

  @YaboiAstro2 @JagexSupport I got tired of contacting customer service but no feedback from them thanks to those that referred me to @calce_codes he helped me to fix my account his fast and reliable

• 
  Drip E (@XUser1112) reported 11 minutes ago

  @OldSchoolRS Cool, Deploy a hot fix for all the false bans your broken anti-cheat has handed out the past year now.

• 
  ・ (@AGPAfterhours) reported 18 minutes ago

  @JagexSupport fix your dogshit site ******* the audacity to increase pricing meanwhile even the support website doesn't work properly is insane

• 
  Dave (@NoFlexFults) reported 22 minutes ago

  @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

• 
  notimportant (@DutchConserv) reported 22 minutes ago

  @OldSchoolRS I play on the Jagex Launcher runelite or the official client and it keeps saying play via the Jagex Launcher to log in again, too many login attempts

• 
  Bullsie (@C33k2) reported 23 minutes ago

  @OldSchoolRS How dumb game is run by bots you guys don’t fix any issues and you guys are worried about this make it make sense

• 
  shaquan tucker (@shaquan_tucker) reported 28 minutes ago

  @JagexSupport The laucher is not working.

• 
  kiera walsh (@kiera9999) reported 34 minutes ago

  @gim77390306 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

• 
  Louisianimal (@The318Louisiana) reported 36 minutes ago

  @OldSchoolRS explain why bums get awarded ENH at 200kc or less but people that actually grind the game get ****** and end up 2x or 3x dry. Needs to get investigated because it’s ******* ridiculous. Fix your dog **** game before it isn’t a game anymore

• 
  squashmvp (@squashmvp) reported 39 minutes ago

  @OldSchoolRS Oh hype. I forgot about the poll part tbh but vote wouldn't have mattered anyways 🥲 two things tho. Can you fix the shirts from trouble brewing so they don't have weird cuts? That's it. There's no 2nd thing.

• 
  Deport Them All (@TheKragmeister) reported 42 minutes ago

  @BatCanary13 @Moustafo420 @OldSchoolRS Wilderness expansion not delivered, still. Buggy *** servers and events constantly DDoS'd. Child groomer/**** celebration events. Bots out the *** with no consequences. AHKers out the *** with no consequences. Constantly recycled material from RS3. This game is going down. :)

• 
  abdullah rashid (@abdulla77783475) reported 42 minutes ago

  @dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.

• 
  HalfCycle (@HalfCycle_) reported 44 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  A **** named slickback (@bemis666) reported 50 minutes ago

  @OldSchoolRS They got ddos

• 
  willCodeForFood‼️ (@LuboValkov) reported 51 minutes ago

  Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

• 
  I Need 1M (@INeed7M) reported 53 minutes ago

  @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

• 
  runman (@vicklernesser) reported 53 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I'm actually trying to wrap my mind around how you could even perceive this as a problem. Why is any of this a problem? Oh no, I have to use ANOTHER skill at the destination? God forbid. That's horrible. I need to do sailing to access sailing resources? **** thats horrible

• 
  Nathan Herbertson (@NathanHerb82551) reported 54 minutes ago

  @JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.

• 
  mefforts (@MixedEfforts) reported 57 minutes ago

  @OldSchoolRS invest in trouble brewing stock

• 
  Pup Mage! (@PuppyMage) reported 58 minutes ago

  I just want yall to know if youve ever seen the video of the ***** pissing his green cargo pants and his white knee high socks while playing runescape and saying "im gonna be in so much trouble" THATS ME LOL it got stolen from my pornhub before PH deleted my account

• 
  ringo (@ringo794) reported 1 hour ago

  @INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD

• 
  Amnezia Haze (the real noob, aka sahin) (@KongKin27641142) reported 1 hour ago

  @OldSchoolRS man u guys suck fr fr fr. u just fix ur mistakes and call it a day. ,,we are launching a load of under the hood changes" **** u just fixed ur bugs and yap like all time. give us back our lost gametime due to serverdowntimes ALL THE TIME!!!!!!! THAT WOULD BE ACTUALLY NICE!

• 
  Emily James (@EmJUT) reported 1 hour ago

  @CrimsonLion117 @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service