Is RuneScape down?

@KateIsBaked710 @50mk_fox @RuneScape "A subscription business model is a business model in which a customer must pay a recurring price at regular intervals for access to a product or service."

@JagexSupport The issue is it is unappealable and I have proof I did the cape myself on stream.

@JagexSupport @Vicious616 Jagex support saying something MIGHT be an offence. Gold-selling websites have better customer service.

@JagexSupport New year’s resolution: fix your game so it doesn’t ban people for nothing. @Jagex @RuneScape

@JagexSupport I'm having issues recovering my main which I played for ~9 years until I lost access to it when I went inactive last year. I've provided first PW, payment info with multiple transaction IDs from over 3 years ago as well as ISP/creation location but still denied

@andreas_rs @JagexSupport Yep good luck they denied mine twice, I finally got mine back and its perm banned, customer service is USELESS.

@JagexSupport so I login to the mobile app for the first time and see my accounts disabled this is my first time back to runescape in a long while and check and see im banned for macroing major wonding what that is if you explain that would be helpful

@JagexHelpFrost @JagexSupport The emails arrive very quickly usually 3-5 mins if not faster, I have tried in Chrome, FireFox and Internet Explorer it won't work in any of those I get the same error message!

@OldSchoolRS FIX YOUR GAME

@Reindeer_Hat @RuneScape Mine was stolen during a poh dupe glitch and never saw it again lol

@OldSchoolRS Hey! Just wondering why I'm getting a static 155ms to all australian OSRS worlds yet when I do a speedtest I'm getting 2ms, no one else I seem to talk to are having the same lag issue. Thanks

@JagexSupport Well I can’t because I got banned and have no access to my account, the strange thing is in the morning I could login maybe 10 minutes and buy some keys and then came the message. But I never did something wrong.

@JagexSupport There is no help in this automated response, FIX YOUR SHIT security system.

@Tibo_RS @JagexSupport I've been having the same issue for 5 days now.

@JagexSupport The account is close to 15 years old and has a history of being recovered by someone else. The login is literally my name and birthday and I have the same name on my email. How are my requests being denied with no feedback. I can happily provide my driver’s license as proof

@JagexSupport My login is literally my name and birthday. I know the original password and creation date. My denials don’t come with any feedback now. I can provide a photo ID to prove my name and birthday but the form won’t let me submit that.

@RuneScape I seriously just killed Vindicta 30 times and 13 of the drops were stone spirits. I get you tried to fix it but like cmon they are still worthless

@B0atyOSRS Such shit 😭 @OldSchoolRS find a way to fix shit like this.

@JudaiSenpai And the one who died there had an old account that died when he disconnected, made a new one and he died again through a disconnect after 100+ hours of work, and hes the biggest runescape streamer so theyre meme’ing him a lot

@Japoolie @RsScarce @OldSchoolRS Oh thought I was just lagging last night, didn't notice anything today either though, have been 1t karams

@ianspam @Mankedupmage Some of the “issues” they attack while ignoring real ones the community wants changed is asinine. @OldSchoolRS you’re doing a lot of damage the last few weeks

@SpadilleSama @imkazahkstan @JagexMeadows @RuneScape Problem is their studio ends up 100% white men which results in a narrower band of creative input. Stop acting like the studio being 100% a minority would happen

we will try to stream today if my internet will hold up from problems we will be streaming some runescape 3 from 4:30 to 7:00 @tilTruth @SirJahzeal @Kennethanlive @SprinklesMiner @MightyGracePG @MightyGracePG @EagleGarrett @ItsNerdyPanda @MandaPeron @Potttermoore

@Plahdo @Lee29827745 @JagexSupport The issue is now resolved, you can redeem your Valentine's Pack. Thanks for your patience!

@philrs17 @JagexSupport The issue is now resolved, you can redeem your Valentine's Pack. Thanks for your patience!

@RuneScape @JagexHelpFrost @JagexSupport Just gave it a go, looks like the issue is fixed and I was able to claim my stuff. Thanks!

@Lee29827745 @JagexSupport Oh well, at least they know it exists I suppose. Hopefully they fix it soon...

@JagexSupport I tryed to redeem the twitch prime valentines day pack. When I clicked the link on twitch that redirected me to the runescape page to link the accounts, i typed my user/ pass but then it said an error has occurred but my account still linked. I did not receiveperks

@JagexSupport 14 days membs wasn't applied after linking my twitch. an error popped "Oops something went wrong, please try again later" but the account is linked now.

@JagexHelpFrost @JagexSupport Yep, exactly that process. Once I click 'Get Loot', I'm followed by the error, or a login if I'm logged out.

@Lee29827745 @JagexSupport I've seen Reddit posts with the same problem from a year ago... bit ridiculous.

@JagexSupport I'm having issues redeeming the Twitch Prime promotion. It returns an error 'Something went wrong'. The accounts have been linked for some time. Trying to get back RS but obviously as a 12 year old account I need my members to access my stuff!

@Rigondeaux if they can't fix clans in game they'll fix it irl am i right @OldSchoolRS @ianspam

.@JagexSupport Hello, I have an issue. I've made my account roughly 12 years ago. And I've logged in every now and then to check up and it and stuff. When I tried to do that now I found out my stats seem to be reset. I used to be around Combat level 80 ( more or less), (1/2).

@OldSchoolRS I need help please! My account got hacked and it was a skiller I lost my items but that is not the issue! The account was a lvl 3 skiller and the hacker leveled up my ranged and hp!!!! Now I am not level 3 anymore this makes me not want to play.

@RuneScape I need help please! My account got hacked and it was a skiller I lost my items but that is not the issue! The account was a lvl 3 skiller and the hacker leveled up my ranged and hp!!!! Now I am not level 3 anymore this makes me not want to play.

@JagexSupport your customer service is problematic. @Jagex

@OldSchoolRS These are lame, please fix the clan chat problem

@JagexSupport hello, I recently ventured into the HCIM world and unfortunately I died because of a sudden lag, and I was wondering if it is possible that I would be granted a second opportunity to be HCIM since the account is a bit advanced already and it would be annoying to

@nicky_maack In the earliest days, yes, I did. The Support team took it over since then, since they can provide a more reliable service than I could have offered. I couldn't find the link you need, but if you tweet at JagexSupport, they should be able to sort you.

Dude my damn Old School Runescape game is lagging

@sebs8 If you're trying to report something that the Report button can't handle for you, the Support team's JagexSupport on this platform. Though you might like to right-click the 'Report' button in the game to find a bug report form where you can describe the gate issue to the testers.

@OldSchoolRS I need help with an account problem and I have been trying to reach out to you for days. Says my account is not linked to an email when it is. Cant sign in to website bc of this. I play on iPhone X through the mobile app.

@JagexHelpFrost @JagexSupport no it was a temporary password for my account which i could login to the official runescape with, i can send you an exact copy of the email if you want to see, which directly contradicts what you said about not giving out temp passwords...

@JagexSupport I logged in via email and password to my account on OSRS app and I'm trying to login to it on the PC as it's the same linked account for RS3 but even trying to reset email it says account doesn't exist! I've just logged in with it on mobile. I've tried username too

@spidermash @JagexShauny @RuneScape @Shaunyowns Says the guy always complaining about his OBS not working

@billy6160 @Sdf09j23kjsdfj @OldSchoolRS and that's the problem

@OldSchoolRS Also, you still have done nothing to fix ice demon’s speed. Make it require a lot less kindling to bring it in line with ***** in terms of speed

@OldSchoolRS fix the ******* australian servers

@ianspam poor @OldSchoolRS cant afford 1 eu and 1 na pvp world and also cant fix some easy problems that has been in the game for 15 years now... jeezz

@JagexHelpFrost @JagexSupport Oops, sorry Frost :) That's not a problem at all.

@OldSchoolRS Fix your ******* servers

Recently while streaming my internet has started to not want to cooperate again. So I'm going to stop streaming for a while and focus on making YouTube videos. Videos will be on but not limited to: Rocket league Apex legends Crash team racing (when released) Maybe RuneScape 🤷

@King_Jim_Z @P1stolsPk @Torvesta @OldSchoolRS You act like every one of them is dead :P Nobody wants to NH brid because combat triangle is broken, single clans, too many worlds to hop through, no wilderness updates. Edge PK style doesn’t exist in wilderness except for BH, PvP worlds bring a nice balance.

@ianspam @Torvesta @OldSchoolRS This is why even though I have my disagreements, I agree that having both a US and UK world is fine. My problem is with the fact that every time the rota swaps to US all I see on twitter is complaining and people saying they won't be pking for 2 weeks.

@Torvesta @OldSchoolRS I just wish they gave more reasoning. They have Aussie PvP Worlds with like 20 players at a time but its to give them less lag. When BH is UK a lot of people experience too much lag so just don’t PK for 2 weeks at a time or face similar ping on 324. I really liked this update =(

@JagexSupport Must be that my graphics card is not supported anymore, also while im here im having issues buying treasure hunter keys i get a text to confirm purchase and i reply y and it says sms failed ive allowed premium sms service and tried a new text to 7866p and replied y and still nowt

@STGBloodstock @JagexSupport Hi Alexander, Community Helpers don't use private messaging so that @JagexSupport can oversee the advice that we suggest, but if you could outline your problem, without revealing personal or account information I will try to assist =)

@JagexSupport I have been trying to get a refund for 3 months I filled out the application multiple times and go no response. I don't know any other way to contact jagex about this problem.

@OldSchoolRS can you fix the clan chat bug yet you ******* monkeys it's actually cringe do your job retards