Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (67%)
-
Online Play (28%)
-
Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Zam/SlayaMasters
(@SlayaMasters) reported
@MattoOSRS @JagexSupport Ye having same issues
-
Devilz
(@ConorFev) reported
@JagexSupport what do i do if i have had a confirmation email saying my account is perm banned but i think there was a error made on your behalf and someone has mistakenly banned me, but i cant use any more appeals because you dont read them
-
doxurnan2
(@doxurnan2) reported
@JagexSupport I know what the problem is, it's just taking you guys forever to fix it. please do your jobs.
-
Jay
(@Section4G) reported
@JagexSupport Quick find code 408-409-445-66235797 can you fix this please we dunno whats going on - Jayson V
-
Dizzy
(@Dizzy25241190) reported
@JagexSupport my premier club is not working and many other clan members are having the same issues is this a known problem? 20 bonds gone........
-
Bronson
(@Bronson696969) reported
@JagexSupport I came back from a break from RuneScape & 2 of my accounts got hacked. 1 of them had the password changed & I was able to recover. But when I tried to login to them they say they are both banned, I sent ban appeals on both & I haven’t gotten a response. Please help
-
Kenn
(@Kenn78163633) reported
@kirstinlm1 @JagexSupport having same issues and have being trying to email the support team for some weeks and literally they didn’t even meet up to my request till i saw the good recommendations about @Bidentech on Instagram and I give it a Trial in less than an hour my account was restored peacefully.
-
Override5
(@FoolOverride) reported
@JagexSupport Hi there, I need support with my account. Am I able to talk to someone in my DMs please? Its a big issue
-
Katie Stafford
(@KatieSt53572738) reported
@JagexSupport #Runescape I bought Premier and it let me claim most of the benefits you get with having it aside from the chat badge, VIP world and the Vault. Seems I am not the only one having this issue, any sort of fix?
-
🔞RS Burnout🏳️⚧️
(@Lyggdrassil) reported
Runescape is not the only game having this kind of issue, either.
-
Phoenix callas
(@callas_phoenix) reported
@JagexSupport Please resolve this issue asap
-
sebastian zdroana
(@sebastianzdroa1) reported
@JagexHelpFrost @JagexSupport @RuneScape Thank you for the prompt response, will be waiting for the fix then. As i have your attention is there way to send more evidence of account ownership for a recovery appeal besides the appeal form?
-
jaypakin
(@jaypakin2) reported
@FoolOverride @JagexSupport Their customer service is really annoying sometimes. I had the same problem but I was lucky to met this coder @ cyber.hakk on Instagram you can try him he his really fast and legit I assure you.
-
SpaceCadetLaC
(@SellMeAPS5) reported
@OldSchoolRS Will not allow me to make an account to do GIM keeps giving a message that says "Access denied this website is using a security service to protect itself from online attacks" Can anyone help me out with a work around?
-
Bronson
(@Bronson696969) reported
@JagexSupport I came back from a break from RuneScape & 2 of my accounts got hacked. 1 of them had the password changed & I was able to recover. But when I tried to login to them they say they are both banned, I sent ban appeals on both & I haven’t gotten a response. Please help!
-
Connor McLeod
(@ConnorM63839666) reported
@JagexSupport Hey guys I am having problems logging in on mobile... I think I have 2 accounts tied to one email somehow & it always signs me in on the second account anytime I try to use mobile... Did you have a contact email? No options in support centre #Runescape #OSRS
-
Cvb571
(@Ethan9530) reported
@JagexSupport Just found the PSA but the issue is definitely not resolved, I got the chat badge on but the vip world is still not working
-
Katie Stafford
(@KatieSt53572738) reported
@JagexSupport I bought Premier and it let me claim most of the benefits you get with having it aside from the chat badge, VIP world and the Vault. Seems I am not the only one having this issue, any sort of fix?
-
Compl3x'
(@TimellAlexander) reported
@RuneScape Still waiting for nilas dr fix:) I got more cores and Artefacts than nilas :) 4 cores 5 artefacts and 3 Nilas thats dope
-
Rosesandy
(@Tengfei_Yongrui) reported
@Mehjoshblah @OldSchoolRS I was hacked too, these support services are just time-wasting, send a DM to Crack 453 on Instagram, they’ll help you fix your account in less than an hour
-
Wolfyy699
(@wolfyy699) reported
@JagexSupport hey there, I canceled my membership because it said i couldn't buy premier with one but it still isn't letting me purchase it, I went through this a few times now and if I can't figure it out I'll probably be done with the game to many issues with trying to buy
-
victor pereira
(@2Perevic) reported
@OldSchoolRS And the accounts do not have any notification of any problem; Please, how could I solve this problem? Thank you very much for your help
-
manibe
(@manibe24756303) reported
@OldSchoolRS Getting an error "One or more of the items could not be added to your basket, this may be because you already own the item or it is unavailable at this time. Please get in touch if you require further assistance." I don't have a mobile subscription.
-
XCD
(@XCD360) reported
@OsrsAlders @JagexSupport Finally my banned account was perfectly recovered by @gustavoosuarez. He is trusted and guaranteed for the service
-
Jana
(@FluffyJaan) reported
@AmwennScape Always login / purchase something via the official runescape website, not something via google! Be careful with that. Maybe you can find the page via the ingame marketplace?
-
Herrlille
(@Herrlillle) reported
@JagexSupport Hello. I didn't recieve my permier club only the membership, how do i fix this?
-
Anthony
(@lifeofdad94) reported
@JagexSupport So although I have emails dated back from 2016 giving my progress each month , name changes I have had ect .. again all I can forward on with no issue.. your saying it’s hopeless ? Some one else gets to enjoy my account
-
William Durston
(@DURSTTTT) reported
@JagexSupport Hi Theop, a week down the line now with no reply to my ticket, I have all login details to my account it’s just my Authenticator holding me back, please can you help!
-
Override5
(@FoolOverride) reported
@JagexSupport Ok cool. Will I be provided the evidence that suggested a macro, in the event that the ban is not appealed? Thats what im more interested in, as the account was unused for a long time. I even have a screenshot showing my last login date, for my active account, not the banned one
-
Justin
(@Justin70797830) reported
@RuneScape Should I wait before I redeem my 20 in-game bonds if I was affected by the login lockout or does it only affect card purchases? @JagexSupport