RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (67%)
• Online Play (11%)
• Glitches (11%)
• Game Crash (11%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	1 month ago
Drammen	Sign in	2 months ago
Avondale	Sign in	2 months ago
Sussex	Online Play	2 months ago
Cuijk	Sign in	2 months ago
New York City	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌏 Destin (@_SimpleTimes) reported 1 minute ago

  @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

• 
  Brandton Graffin (@BrandtonGraffi2) reported 4 minutes ago

  @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

• 
  Mattlathrop (@Matt71617251) reported 7 minutes ago

  @JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.

• 
  Antique (@OGAntique) reported 12 minutes ago

  @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

• 
  Embrees (@EmbreesBurner) reported 13 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Will (@Forget_Sleep) reported 14 minutes ago

  @reysokas @youtooz @OldSchoolRS Mine came broken today

• 
  Leave this site forever (@abandon_x_now) reported 14 minutes ago

  @BNDosrs @OldSchoolRS Its both. Why wont you celebrate both. You seem lile the issue here.

• 
  Smitty (@smith1792) reported 14 minutes ago

  @Ander_Mander @OldSchoolRS I think it's fine, just how easy oath is to obtain is my issue. I think inq Def should be boosted so all 3 sets stand along side ea other depending on content. Creates the desirable grind to have all 3. But the content to obtain all 3 should have similar difficulty.

• 
  David @ Japan! (@1davidj) reported 19 minutes ago

  @ronkas6 @OldSchoolRS Chickening does not cause the boss to die any faster and takes minutes to even do so (which he should be dead by) bc it has a def reduction cap, so I don’t understand the problem with allowing him to be chickened. I’m trying to understand why it was problematic enough to remove

• 
  Jason Mathis (@IronCore18G) reported 22 minutes ago

  @nbarsheshet @OldSchoolRS about 1% of players are doing 540s and most people who got up to that point have countless deaths getting to that point. 540 solos are not the problem.

• 
  LuizSandmann (@LSandmann) reported 23 minutes ago

  @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.

• 
  Mudkip (@Cylis_x) reported 24 minutes ago

  @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well

• 
  Chao (@TheChaonaise) reported 28 minutes ago

  @JagexSupport @Jagex @OldSchoolRS Any chance you guys could tell me why I can't log in onto OSRS on my tablet? I click login, I login to Jagex. But when the OSRS app reopens. It still isn't logged in... Tried rebooting the app, reinstalling. everything. Nothing worked...

• 
  Raven (@TrickyMoons) reported 30 minutes ago

  @JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.

• 
  sonnen (@sonnenlicht777) reported 34 minutes ago

  @OldSchoolRS fix the false bans you british apes

• 
  Eleonora Rihana (@oppressedchild) reported 36 minutes ago

  @Jagex @JagexSupport @JagexKieren allow us to report a username that has broken real-world laws and such without an error message. - Admit

• 
  shaquan tucker (@shaquan_tucker) reported 36 minutes ago

  @JagexSupport The laucher is not working.

• 
  Xentium (@XentiumRS) reported 37 minutes ago

  @mussellkaleb @OldSchoolRS If there was any issues in integrity it was because of cringe viewers chat hopping, not because the streamers were actively sniping. Kill the hoppers next time, the event is 99% clean.

• 
  Pinkchins (@PinkchinsOSRS) reported 38 minutes ago

  @OldSchoolRS Could we get a fix on all the "clienting" happening in PVP

• 
  Dave (@NoFlexFults) reported 39 minutes ago

  @JagexSupport got a friend who can’t login to launcher (claims major offense ban) when he logs into the website it shows no offenses present. What can he do to resolve this RSN: BossingSucks

• 
  wangush mash (@wangushm) reported 41 minutes ago

  @arro34177391 @JagexSupport Same thing happen to me and I wasn’t able to login my account regardless I have made several complain to there team but luckily I was directed to melvix_cybertech on Instagram by a friend and they help me fix my account back

• 
  Destin Holland (@DestinHolland) reported 41 minutes ago

  @Valliance_ @viaxtina @OldSchoolRS i think their issue isn’t about the difficulty of nex but the time it takes to get it. nex is a long grind, people are walking out with full oath plate in a week. i wouldn’t mind oathplate being a longer grind since the boss is fun but also think inq/torva shouldn’t take so long

• 
  Alan Wagener (@AlanWagener) reported 44 minutes ago

  @swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.

• 
  Joe (@_StoicJoe_) reported 44 minutes ago

  @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

• 
  Craig Dickerson (@pkrcraig) reported 45 minutes ago

  @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

• 
  Olle Hellberg 🇸🇪 (@gigagoblinoid) reported 47 minutes ago

  @Grove_St1 @EmperialAsh @OldSchoolRS Have you ever stopped to think that you may be the problem, rather than everyone else?

• 
  Derek/Spnd/p0op5 (@p0op5_OSRS) reported 50 minutes ago

  @OldSchoolRS 1 week to fix the Pride cancellation mistake

• 
  Jingles🎷🦣 (@JingIesss) reported 52 minutes ago

  @TheKragmeister @Bigstinkemanv2 @OldSchoolRS Why would they want you back lmfao they still get 120k daily players, clearly your level 85 account isn’t a big issue to them

• 
  Dxxxk (@Dxxxk_) reported 53 minutes ago

  @OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update

• 
  I Need 1M (@INeed7M) reported 54 minutes ago

  @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?