RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (79%)
• Online Play (7%)
• Glitches (7%)
• Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Avondale	Sign in	1 day ago
Sussex	Online Play	2 days ago
Cuijk	Sign in	7 days ago
New York City	Sign in	24 days ago
San Francisco	Sign in	1 month ago
Manchester	Sign in	1 month ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rex Titz (@RexTitz69) reported 3 minutes ago

  @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful

• 
  jim smith (@mcart49014) reported 4 minutes ago

  @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

• 
  Craig Dickerson (@pkrcraig) reported 4 minutes ago

  @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

• 
  Smitty (@smith1792) reported 7 minutes ago

  @Ander_Mander @OldSchoolRS I think it's fine, just how easy oath is to obtain is my issue. I think inq Def should be boosted so all 3 sets stand along side ea other depending on content. Creates the desirable grind to have all 3. But the content to obtain all 3 should have similar difficulty.

• 
  Luke (@HyruleLuke) reported 8 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

• 
  AquaNova (@AquaNova3141) reported 8 minutes ago

  @JagexSupport Why is your support site terrible? There is no way to submit a ticket and get help? If there is its hidden behind useless articles. I KNOW, my username, email, and password. Why can't I login into iOS client? I can login to Jagex Launcher and my android tablet.

• 
  fenix (@fenix_X0) reported 12 minutes ago

  @OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before

• 
  Dainius (@Bernelis88) reported 13 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  Vith (@Vythmarias) reported 15 minutes ago

  Hey @JagexSupport, Can you fix #Leagues6 Barbarian Training and the miniquest. Tried the "harpoon in inventory" method and it doesn't work so its stuck.

• 
  Sonic (@SonicXCII) reported 17 minutes ago

  @BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea

• 
  luvvaasha (@luvvaasha0) reported 17 minutes ago

  @JagexHelpFrost @fffFlux @JagexSupport Send a direct message to Vikcrake_ on Instagram for help ok. They help me regain access to my account. You should contact too for your problems okay

• 
  Twisted (@ItsTwisted99) reported 21 minutes ago

  @JagexSupport I'm having an issue regaining control of my character. My friend upgraded my Jagex account to his email and I want to swap it to mine. He did so without reading and asking me and a Jagex stream said account sharing isn't a big deal as long as it's not game breaking.

• 
  Andy Barlow (@andy_barlow93) reported 21 minutes ago

  @OldSchoolRS Just Fix my RNG you frauds

• 
  Antique (@OGAntique) reported 24 minutes ago

  @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

• 
  Snomobile (@SnomobileRS) reported 30 minutes ago

  We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

• 
  I Need 1M (@INeed7M) reported 31 minutes ago

  @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

• 
  Dxxxk (@Dxxxk_) reported 33 minutes ago

  @OldSchoolRS please fix na servers we're getting 80+ ping

• 
  RooK (@RooK_OSRS) reported 35 minutes ago

  @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

• 
  Scott Jones (@Scott2Tall) reported 35 minutes ago

  @JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)

• 
  Embrees (@EmbreesBurner) reported 36 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Zam/SlayaMasters (@SlayaMasters) reported 41 minutes ago

  @OldSchoolRS dont forget to fix the crafting skill guide interface

• 
  mark (@mark99229) reported 46 minutes ago

  @CaitlynJen50949 @OldSchoolRS Judging by your profile I think you have bigger problems than the alphabet people hurting you

• 
  Jason Mathis (@IronCore18G) reported 50 minutes ago

  @nbarsheshet @OldSchoolRS about 1% of players are doing 540s and most people who got up to that point have countless deaths getting to that point. 540 solos are not the problem.

• 
  A **** named slickback (@bemis666) reported 50 minutes ago

  @OldSchoolRS They got ddos

• 
  Callie Grace (@callieforniiaa_) reported 50 minutes ago

  @OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error

• 
  Mudkip (@Cylis_x) reported 51 minutes ago

  @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well

• 
  David @ Japan! (@1davidj) reported 52 minutes ago

  @ronkas6 @OldSchoolRS Chickening does not cause the boss to die any faster and takes minutes to even do so (which he should be dead by) bc it has a def reduction cap, so I don’t understand the problem with allowing him to be chickened. I’m trying to understand why it was problematic enough to remove

• 
  HalfCycle (@HalfCycle_) reported 54 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  Luke Macaulay (@LMacaulayCulkin) reported 54 minutes ago

  @DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.

• 
  Grazium (@Grazium_) reported 54 minutes ago

  @OldSchoolRS So about that fix...👉👈🤡