1. Home
  2. Companies
  3. RuneScape
RuneScape

RuneScape status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  • 100% Sign in (100%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • RetiredHybrid
    Retired Hybrid (@RetiredHybrid) reported

    @EldadelinKantor @OldSchoolRS You said that with a straight face? More bots/players afking for 25min login timer doesn’t equal more popular. It hasn’t gotten better in like 4 years.

  • bleep08759914
    bleep (@bleep08759914) reported

    @OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.

  • Dxxxk_
    Dxxxk (@Dxxxk_) reported

    @OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update

  • Blanc310
    M^2 (@Blanc310) reported

    @OldSchoolRS This is a 99 to 1 issue & you chose the 1. Just like EoC, history repeats itself.

  • _StoicJoe_
    Joe (@_StoicJoe_) reported

    @JagexSupport I have a billing issue that I can't resolve as it seems I can't log a support ticket as I don't have a Jagex account and I'm getting stuck in an infinite loop with the AI bot. Is there any way I can speak to a human or do I need to go through my Credit Card provider

  • anyscapers
    AnyScapers? (@anyscapers) reported

    @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

  • baldeggrs
    Fkgkgmg (@baldeggrs) reported

    I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

  • SirSugarBeard
    Sugar Beard (@SirSugarBeard) reported

    @JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?

  • Cylis_x
    Mudkip (@Cylis_x) reported

    @OldSchoolRS Are we going to fix the visual bug at Huey? I did submit this big in-game as well

  • INeed7M
    I Need 1M (@INeed7M) reported

    @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

  • TheChaonaise
    Chao (@TheChaonaise) reported

    @JagexSupport @Jagex @OldSchoolRS Any chance you guys could tell me why I can't log in onto OSRS on my tablet? I click login, I login to Jagex. But when the OSRS app reopens. It still isn't logged in... Tried rebooting the app, reinstalling. everything. Nothing worked...

  • LetsDebateOnX
    LetsDebateOnX (@LetsDebateOnX) reported

    @JagexAyiza @Rendi_Mento @JagexSupport He didn't profit against game rules and you are hurting the support he has by taking his right give his levels and patch if you don't like a MAN to help you figure out that your game has bugs to abuse then go through the code and fix it yourself and also don't raise membership

  • mcart49014
    jim smith (@mcart49014) reported

    @JagexSupport I have a jagex account with my current email that I have access too, go to import a character and it says my login isn’t correct, I know it is and I’ve been paying the membership on it for god knows how long on it

  • Whizzyy
    Mrwhizz247 (@Whizzyy) reported

    @JagexSupport @Jagex Trouble brewing is such dead content I cannot believe how hard it is to get a game going for the diary literally 20 minutes of my life wasted. Please change the task! And buff shades of morton!

  • JtfClaws
    Jtf claws (@JtfClaws) reported

    @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

  • Ryan_Joseph358
    Ryan Joseph (@Ryan_Joseph358) reported

    @JagexSupport Hi Jagex, I recently made a hcim account that ive been playing alongside my main RSN: 'Ryanstaken'. The hcim account received a permanent ban for macroing. I've done nothing different than I do on my main. I'm certain it's an error, my appeal was denied. Could you please help?

  • callieforniiaa_
    Callie Grace (@callieforniiaa_) reported

    @OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error

  • mcart49014
    jim smith (@mcart49014) reported

    @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

  • SonicXCII
    Sonic (@SonicXCII) reported

    @BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea

  • oppressedchild
    Eleonora Rihana (@oppressedchild) reported

    @Jagex @JagexSupport @JagexKieren allow us to report a username that has broken real-world laws and such without an error message. - Admit

  • mark99229
    mark (@mark99229) reported

    @CaitlynJen50949 @OldSchoolRS Judging by your profile I think you have bigger problems than the alphabet people hurting you

  • NoFlexFults
    Dave (@NoFlexFults) reported

    @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

  • AlanWagener
    Alan Wagener (@AlanWagener) reported

    @swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.

  • TheIronLord
    Iron_Lord (@TheIronLord) reported

    I'ma be honest @JagexSupport @JagexAsh not being able to hotkey prayers in OSRS as a disabled person with neurological issues and being told I'll be banned for making the game more accessible to myself is kind of **** and y'all should fix that. I can't "2 tick" and all that in rs3 either and I will 100 use my mouse in the way it's intended and program it to spam the clicks for me. If y'all ban me for making a game accessible that I've played for over 20 years then **** it.

  • dumbdumbRS3
    dumbdumb (@dumbdumbRS3) reported

    @JagexSupport @RuneScape Don't you hate how Jagex treats u like a child and automatically checks for newer graphics drivers everytime you login?

  • ringo794
    ringo (@ringo794) reported

    @INeed7M @JagexGoblin @OldSchoolRS Giving how overrun the wildy is with bots, combined with false bans, idk how much further my faith in jagex anti cheat can erode. There's bots that crash at Spindel now, often 3+ hopping into any world at a time...and I'm the one who cops a ban xD

  • Bernelis88
    Dainius (@Bernelis88) reported

    @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

  • ScumDvnt
    Dvnt (@ScumDvnt) reported

    @JagexPheasant @JagexSupport @JagexPheasant Hi Pheasant, please could you just check over the ban for me, it was during the false bans from the 2 tick sailing issues a while back, I'd love to know at the very least what it was that I did since it doesnt specify.

  • 1davidj
    David @ Japan! (@1davidj) reported

    @OldSchoolRS What’s even the problem with emberlight chickening Yama? The boss is dead before you can drain him all the way anyway, and wasting specs past the def drain cap instead of using on dps specs seems pointless when all his other mechanics deal damage unrelated to his stats right?

  • jordanranson
    Jordan Ranson (@jordanranson) reported

    @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.