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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Midds24
(@IronChish) reported
@JagexSupport My account has just been hacked and password changed, I cannot login, I've submitted a recovery which was immedietaly denied, please can you lock my account until I get it back, I didnt have a bank pin and am worried Im going to lose everything.
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I am Turbby
(@I_am_Turbby) reported
@CharlesNuski @Roidie_ no they dont. **** customer service over @JagexSupport unless your a streamer.
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wen
(@salahh0555550) reported
@Aaron_Brown_333 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Kelvin Mooris
(@Mooris_tech) reported
@TrentonDorn @JagexSupport Need help with a hacked account ? ranging from Instagram,Facebook, business account,.snapchat,discord whether disabled/locked/banned/suspended/unable to login access backup code/error message 2fa logged out send me a direct message stating your complaint for assistance
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Adam M Damico
(@AdamMDamico1) reported
Doesn't it bother you that i got 10 replies from scammers because @JagexSupport is not helping me or other people who are innocent and banned in error?
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wen
(@salahh0555550) reported
@OldSchoolCW2023 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Anthony Hunter
(@Tweaknsidekick) reported
@Mvngus @MashOsrs @JagexSupport You literally called them out calling them useless and that they don’t reply, they reply, and you don’t help them understand the issue. What a crybaby.
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Jane Decker
(@jane_decke45765) reported
@TheRealZacharyK @JagexSupport I had similar issues like this but I get this genius who actually assisted me CLEVINFIXX on Instagram check him out
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Daniel
(@leo421895) reported
@OldSchoolCW2023 @JagexSupport The same thing happened to me I contacted support about my account issues for over a week no response. Not until I was introduced to Leowebspy 🙌🙌💯💯 on Instagram who fixed it for me in less than an hour you should contact him too.
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Mike 🇬🇧
(@JustMikeBtw) reported
@JagexSupport so trying to recover my iron, (nice acc security on new launcher btw). and its now saying that my email address i use to sign in doesn't exist????
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Jane Theodore
(@theodore_j58058) reported
@TrentonDorn @JagexSupport The same issue I had recently but mine was fixed by @OnlySpeedtechs who recovered my account with no hassle. He's specialist at fixing troubleshoot and recovering hacked accounts too. I suggest you contact him for help.
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Midds24
(@IronChish) reported
@JagexSupport Hi again, So my account has been linked to a Jagex Account, I cant actually submit a recovery form because the email I used to login is no longer valid, I'm assuming this is because the Jagex account overrides the original login email? Please help
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Oknih
(@thecursesin) reported
@JagexSupport @Mvngus Hope you guys fix this :0
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Grovedale
(@meredithi92) reported
@IronChish @JagexSupport I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues
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Midds24
(@IronChish) reported
@JagexSupport The problem is, when I try to make the recovery request again using my email to login it gives me "Please enter a valid email address or username." I cannot understand this, Ive been using the same login email for months, However it will allow me to apply using the In game name?
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Kelvin Mooris
(@Mooris_tech) reported
@IronChish @JagexSupport Need help with a hacked account ? ranging from Instagram,Facebook, business account,.snapchat,discord whether disabled/locked/banned/suspended/unable to login access backup code/error message 2fa logged out send me a direct message stating your complaint for assistance
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Jane Decker
(@jane_decke45765) reported
@MillenialLurker @JagexSupport I had similar issues like this but I get this genius who actually assisted me CLEVINFIXX on Instagram check him out
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Renzabsss
(@renzabsss) reported
@faketaxiguy @JagexSupport Same thing happen to me i need help on this problem also. I cannot use my email because it says it was imported. Now when i email that i didn't do it no one replies on your email. Need help
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JagexHelpStevie
(@JagexHelpStevie) reported
@3030112b @JagexAsh @JagexSupport Nothing like that as a service is on offer as far as I’ve always known.
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pelle
(@pelle58014389) reported
@JagexSupport I recently upgraded my account to a Jagex account and imported all of my characters. Today I try to login and find my account has been "disabled" and I can't even login to the website to see what has happened. Can someone look into this for me, please?
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Aaron Brown
(@Aaron_Brown_333) reported
@JagexSupport so I was given a 2 day ban for RWT, after donating a toxic staff, and 5 abyssal daggers to a member of my clan who is also a starting out twitch streamer, @rabbiweasel. There were no in game rules broken. Can link video+audio evidence to prove.
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fut
(@fut24935672) reported
@JagexSupport @JagexHelpFrost Could you please help me with my account hacked issue?
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Legelia TV
(@LegeliaT93543) reported
@JagexSupport Hey! is there anyway to get in contact with you in a private matter? I got some stuff I need to talk about and I have no clue how to get in contact with you guys and the contact jagex support isnt enough for my problems haha
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wen
(@salahh0555550) reported
@27_yusa @JagexSupport @Jagex Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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0rganic
(@0rganicRS) reported
@JagexAsh @Borrow_Iron Hi Ash, i appreciate it's not your field but you're the only human response I have seen. Jagexsupport are giving bot like replies unrelated to my issue eg macro ban bit they have replied about rwt and lost accounts etc. Is there anyone I can talk to regarding this I genuinely #1
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Mod Ash
(@JagexAsh) reported
@AdSsaqi25 For account help, try letting the Support team know what problem you're actually having - they're JagexSupport on this platform.
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Filipe Oliveira
(@AssistentedaMEO) reported
@JagexSupport @Jagex Like Rick Astley I'm never gonna give up, this is my 7th day tweeting this. Please fix the ban you gave me for no logic reason, my account is Nando Mendes. Thanks !
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Anokd
(@Anold481870) reported
@aserii_k @JagexSupport Why not try #HARYPRIME1 on Instagram they can fix issues like that.
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☨ Sp00kz ☨
(@YungSketchBroke) reported
@JagexSupport I have many methods of recovery through the website, reached out on twitter and used the link provided. I have contacted through email and I am still being denied access to my own account. Let me speak to a real person so I am able to communicate this issue.
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mapple
(@mmpppaadlq) reported
@pelle58014389 @JagexSupport Send a message to kelvin_limit on Instagram he's a real cyber expert, he can help you out just like he helped me out when I had same issues few days ago