RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/22/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (71%)

    Sign in (71%)

  2. Online Play (21%)

    Online Play (21%)

  3. Matchmaking (7%)

    Matchmaking (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
United StatesPeoria Sign in
United KingdomCardiff Sign in
New ZealandNew Plymouth Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • dmgital Digital (@dmgital) reported

    @andyh993 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to Levinfix on instagram he helped me when I had similar issue

  • only4ams corta (@only4ams) reported

    hannah told me yesterday that she likes all my tweets "for support" but the problem is that 90% of her twitter feed is now runescape (which she doesn't play)

  • gfutrj453hfgh pi (@gfutrj453hfgh) reported

    @Wrikiah9 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • JagexAsh Mod Ash (@JagexAsh) reported

    @billybologneese I'm afraid I don't have any info about those, but if one of them's yours and you're having trouble with its linked email, let the Support team know - they're JagexSupport on this platform.

  • kajeuhxaa Kalula. (@kajeuhxaa) reported

    @James98533746 @JagexSupport You can inbox Kelvin_limit on Instagram he's going to fix this problem which is similar to my friends own problem last week, just send him a dm.

  • kdhshaidisej kdhshaidisej (@kdhshaidisej) reported

    @JagexSupport it's been 3-4 days since I created a Zendesk ticket and no one has replied to resolve the issue . Hijacked account. Figured you guys would be a little faster to get someone's account back . The website said within 48 hours but we are way past that for a ticket reply

  • dmgital Digital (@dmgital) reported

    @unafraidkillers @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • awawq2345 E6 (@awawq2345) reported

    @ghostabovecp @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • falcoslayer999 Thomas Harrison (@falcoslayer999) reported

    @JagexSupport #OSRS my runescape account and the gmail account it was linked to are disabled due to security issues. i moved last year. i had a recovery email on the account but my support requests are forwarded to the disabled one. what do i do

  • gfutrj453hfgh pi (@gfutrj453hfgh) reported

    @BrumalSo @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • gfutrj453hfgh pi (@gfutrj453hfgh) reported

    @fabioc4m4ra @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • fixemd fixed (@fixemd) reported

    @BrumalSo @JagexSupport There’s this genius who can help write to #levinfix on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • Darkerthanthis SelfBoastedFunnyman - SBF (@Darkerthanthis) reported

    @RuneScape @RuneScape Whoever your team is running Runescape are borderline stupid, your game is **** now, absolute dog ****, like beyond dog ****, I would go as far as to even say it's horse ****, and even worse you have no intentions of fixing those issues, just milking your player base.

  • fixemd fixed (@fixemd) reported

    @DFuentes03 @JagexSupport There’s this genius who can help write to #levinfix on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • jonesy959 Jonesy959 (@jonesy959) reported

    @JagexSupport hello its been almost 2 weeks since I emailed about an issue I had regarding my membership being on the wrong account, it's never taken this long and I've lost out on daily keys due to this.

  • gfutrj453hfgh pi (@gfutrj453hfgh) reported

    @GrayFauxx @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • beemish22 boss rex (@beemish22) reported

    @Lucas_Campain @JagexSupport Mine was banned too but FELIX_TECH2 on Instagram got me unbanned he’s a pro on unban service..

  • kajeuhxaa Kalula. (@kajeuhxaa) reported

    @RRamokas @JagexSupport I'll advise you to drop a quick message to kelvin_limit on Instagram regarding this issue he can help you out with your account.

  • fixemd fixed (@fixemd) reported

    @JamoOnRs @JagexSupport @JagexSponge I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • gfutrj453hfgh pi (@gfutrj453hfgh) reported

    @andyh993 @JagexSupport There’s this genius who can help write to #levinfix on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • Bongusmann Aurelius Crax (@Bongusmann) reported

    Hey, I have still problems with getting two of my accounts back, I made a precise appeal but jagex haven't sent me even the results of them, couple days have passed, @JagexSupport help me please. I poured my soul in to those accounts and are my main entertainment as a homeless.

  • gfutrj453hfgh pi (@gfutrj453hfgh) reported

    @JaydenIrvine @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • Miacoda Mia 🦖 Hyper-fish-ating🎣 (@Miacoda) reported

    There is a part of me that wants to open RuneScape again but then I remember that I have absolutely no idea what my login was.

  • awawq2345 E6 (@awawq2345) reported

    @yeltsin_zambran @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • awawq2345 E6 (@awawq2345) reported

    @DFuentes03 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • gfutrj453hfgh pi (@gfutrj453hfgh) reported

    @BumkabumB @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • JamoOnRs Jamo, Library Frog (@JamoOnRs) reported

    @JagexSupport @JagexSponge The problem is that if they go in order of the tickets, then they’ll delete the account lol. We would prefer they didn’t do that, so he’s trying to figure out what to do

  • Bongusmann Aurelius Crax (@Bongusmann) reported

    I have still problems getting two of my accounts back, I made precise recovery but jagex haven't sent me even the results of them, couple days have passed @JagexSupport @OSRS @Jagex Help me please. I put my soul in to those accounts and are my main entertainment as a homeless.

  • pedxli peduli (@pedxli) reported

    @MSG97 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago

  • awawq2345 E6 (@awawq2345) reported

    @James98533746 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, levinfix on Instagram and it was rectified few minutes ago