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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (82%)
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Matchmaking (9%)
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Online Play (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Acetylene
(@AzzyBen) reported
@stu_9696 @JagexSupport You are not facing this only got this problem yesterday but was referred to KRISFIXX on Instagram and he was helpful
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‼️ACCOUNT SECURITY‼️
(@freetheopps) reported
The fact that they’re just gonna let ToA items crash & burn because “it’s already too late” “it wouldn’t be fair” is so ******* sad. Shadow is going to be under 1b in less than 6 months after release meanwhile TBow is 1.25b & was released in 2017 lmfao. @OldSchoolRS very sad.
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GameOver
(@GameOver_Music) reported
@OldSchoolRS I hope the responses here and on reddit highlight some of the issues with this nerf. Props for finally being brave enough to call it a nerf, at least
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gsun
(@money_genesis) reported
@BrentS13549328 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to krisfixx on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
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Alternative m
(@Alternativem2) reported
@JagexKieren @OldSchoolRS ipad user I went to my usual world 301 us to get on and put some candy in the event. says server is not responding please try another.. could you check on that? It was my understanding that few weeks ago issues/w log on.. but assumed them resolved?
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Cryptomaniac
(@crypto_flash23) reported
@_DriesBogaerts @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes
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gsun
(@money_genesis) reported
@moefe10 @JagexSupport I don't know if it made a difference, but almost immediately after my previous post, I got through to krisfixx on Instagram chat and he was incredibly helpful in helping me resolve a months long issue that other agents would not help with. Someone give that man a raise!
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gsun
(@money_genesis) reported
@SnailCreature @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes
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Austin
(@snacksdaily) reported
@JagexAsh @JagexSupport Unique request. Is it possible to request that my own osrs account be permanently banned? I have a gambling problem and the game is unfortunately not healthy for me. I can prove account ownership and rule breaking if necessary. Thank you, appreciate it!
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Cryptomaniac
(@crypto_flash23) reported
@Rip_David_Osrs @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes
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Gossip#8989
(@rsHotGossip) reported
@OldSchoolRS oh and daily reminder that it's not too late or a slap in the face to anyone to admit you guys made some obvious math mistakes and correct the issue @JagexKieren
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Hunter Stanton
(@HunterStanton10) reported
@JagexSupport @spaceloff Jagex system is flawed and customer service is garbage. Do yourself a favor and play somthing else.
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‼️ACCOUNT SECURITY‼️
(@freetheopps) reported
@OldSchoolRS @RuneScape Y’all got the once & a life time opportunity of reviving your player base after losing over 50% of it & are going to piss it all away by blatantly ignoring the real issues in the game like a real support team, account security & listening to the players.
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Rainas Najeeb
(@rainasnajeeb) reported
@DregieOSRS @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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‼️ACCOUNT SECURITY‼️
(@freetheopps) reported
The best part about the account security issue is how @OldSchoolRS and every mod except for Ash will blatantly ignore every single comment about it. Lmao. Jagex does not give a **** about the players.
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Paaaapa Spacey
(@thel0rd0fspace) reported
@pandame711 @fowlytweets You can't tell if "that's why Runescape has never had a bot problem" is sarcastic?
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gsun
(@money_genesis) reported
@RaymountG23 @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes
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Mo
(@moefe10) reported
@JagexSupport My account is locked, i know the email login and password but can’t disable auth because of account being locked. I cant unlock it because i don’t have access to email
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Heath Sousa
(@heathsousad) reported
@KeefsMinion @JagexSupport Hey you dont have to waste your precious time here because the won't do anything they believe they have better problems to solve just message krisfixx on Instagram and let him fix your problems I can vouch for him
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I Am Curious
(@Rsn_IAmCurious) reported
@RuneScape how come the rest of the players also got logged out if it's only the german worlds affected, i was in w119, and now i cant login... ;c
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JaxTeller07💯 Bring Back Multi Revs
(@JTeller07) reported
@freetheopps @OldSchoolRS I can flame but i was curious how much TOA does one do in a day? Cause thats the problem **** was soloable since day 1
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alfinnahdiF
(@alfin_nahdi) reported
@LanceA27429025 @JagexSupport @spaceloff It's so unfair that there can't give us help on time, I'm pissed about their activities and response delay. Thanks to clifftech1 on Instagram, they are always there to help fix issues.
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brenaegreer1
(@brenaegreer1) reported
@Dragonsreach_ @JagexSupport Damn that's so unokay and and bad I'd suggest you message allenfixx on Instagram before it get worst, he can handle such issues.
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Tanked Eh
(@TankedEh) reported
@JagexSupport I forget the email used to sign in… I have the IGN and lots of information about my account… I probably even remember the current password. Is there really no other way to recover it :/ #osrs
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Alfred glamour
(@AddixGroups_0) reported
@max_edw @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes
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Cryptomaniac
(@crypto_flash23) reported
@max_edw @JagexSupport Hey you dont have to waste your precious time here because the won't do anything they believe they have better problems to solve just message krisfixx on Instagram and let him fix your problems I can vouch for him
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Mod Ash
(@JagexAsh) reported
@bradleyschott The Support team's JagexSupport on this platform if you'd like to ask them. It may be worth telling them what the issues are, any messages you get when you try to log in, etc.
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Cryptomaniac
(@crypto_flash23) reported
@Truly_Lit @JagexSupport let me give the best which is been tested and trusted by many send a message to KRISFIXX on Instagram he would fix this problem within some couple of minutes
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BrentS
(@BrentS13549328) reported
@JagexSupport I am really seeking some help with my previously stated issue, but have not gotten a response. Is there any way I can talk to someone from support via email? It is concerning that my new account was banned within a few hours of creation when using RuneLite. Thanks.
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Rolex bronze
(@joe54966040) reported
@ManaPotTV @JagexSupport It’s never to late to get your banned account back You need to be very careful scammers are everywhere, I will advise you reached out dave_expert on Instagram he has the best service ever 💯 he recoverd mine perfectly even when I thought it’s not possible 🤲 thanks to him