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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (27%)
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Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle
(@Skol_9) reported
@rotbolter @Tankinturtle @OldSchoolRS Not really. There's always lag spikes but for about a month they've been ridiculous.
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Tone
(@Toneonrs) reported
@RsZuu @RuneScape Use steam to login
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Adam
(@Adam96073509) reported
@JagexSupport having issues logging into my account, not sure what is going on, old school username: Darkl0rd96
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Leader Rob
(@Leader_Rob) reported
I think its pretty irresponsible that @JagexSupport took 3+ days to resolve my clan members compromised account when he submitted an appeal on day 1. If it takes longer to respond than remove a bank pin, there there is definitely a problem that needs fixing. Just saying.
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Brandon Carbaugh
(@BMCarbaugh) reported
Fortnite: Games-as-a-service is the future! Runescape: Do not cite the deep magic to me, witch. I was there when it was written.
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Lee C
(@leeconstable191) reported
@RuneScape Hi @RuneScape @JagexSupport i'm having log in issues, and i'm having trouble getting it resolved, and difficulty getting in touch with anyone to help. Thanks
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MassiveTitan
(@MassiveTitan) reported
@JagexSupport I need to deactivate my Authenticator but keep getting the error code 15 which won’t even let me recover my account. Any help because I really don’t think there’s anything I can do to actually turn it off let alone log in online?
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Mary Scotts
(@MaryScotts7) reported
@nichola92955073 @JagexSupport Waiting for them to respond,is heart breaking Really sorry dear also had same issues with my account,actually I couldn't let it go,with the help of cyber_hack_help on Instagram his like an external help My account was retrieved I suggest you message him for account recovery
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nando buurman
(@nandosie) reported
@JagexSupport Cant get more useless then this.. i reached out because i need actual help stop replying me with useless links. Just fix it. Or give me a link to create a ticket.
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Pewtifull
(@pewtifull) reported
@JagexSupport I tried logging into my original osrs account. Couldn't remember which password but figured it out and says it locked. Went to recover and it says error code 15. I have original email and account was created by me and my ip so idk what the issue is
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SlayScope
(@SlayScope) reported
@JagexSupport I need help asap. I can not login to my account. It shows Too many login attempts in game client and wrong password on the website. Ive waited 30 minutes. IGN: BraindeadPVM
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Brandon Carbaugh
(@BMCarbaugh) reported
Fornite: Games-as-a-service is the future! Runescape: Do not cite the deep magic to me, witch. I was there when it was written.
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JeanFrankC.
(@JeanFrankC1) reported
@JagexSupport Please, I still have the same problem, I have already sent 2 tickets to jagex and nothing they give me an answer, I lose days of my membership, I cannot enjoy the game, I would appreciate if you could answer me please. Thank you!
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Nick
(@Nick92711428) reported
@OldSchoolRS **** you Jagex. 20 years of service to you and no customer service for my lost accounts.
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justapvmlover
(@justapvmlover) reported
@JagexSupport someone is constantly trying to log into my account, therefore it is saying "login limit exceeded" if i try to log in. please DM me so we can fix this
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Mohommadhabibi
(@mohommadhabibi) reported
@RuneScape ever since I posted "fix your RNG, dont start play runescape unless you want to be miserable." I've done 400 Nex without a drop, 100 solo black stone without a drop, 2 weeks of 6 hours a day to break even with supplies? Better recode my drop rate.... continued 'reply to comment'
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TE for os
(@teforos) reported
@JagexSupport my account Lawnmower73 was recovered, locked, and then unlocked by a hijacker. Email and password have been changed, and it is being overloaded with recovery requests, meaning I can't make a recovery request. Tt is now receiving the too many login attempts message
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Porce
(@ItsPorce) reported
@JagexSupport I literally started playing RS as an off game to play and for some reason now I'm banned. Can you guys fix this pls
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Smithsonian
(@SmithsonianOSRS) reported
My @Twitch account is linked to my OSRS account and I can’t play on the Soul Wars game. Any idea how to fix this? @JagexSupport
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Kimi Hendrix 🎸
(@Stayradiant_) reported
@OldSchoolRS @Google I did this and it says OSRS is not supported on my chromebook so I cant login to redeem it. I did link my account and have a email receipt and everything. Any chance I can get some help with this @JagexAsh?
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shane
(@bakostoner661) reported
@OldSchoolRS Thanks, went through 1m gp all of my cash basically because your worlds are laggy. If I'm counting the attacks/ticks and click before the npc's even does his special attack and I'm still late due to bad server lag that is 100% your worlds issue. I get nearly 500 down for my wifi
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TitanTechSolutions
(@SolutionsTitan) reported
@RuneScape When are you going to the fix GE bug? I see updates all the time. another broken trade that just cost me 200m.Yet your support team has done nothing to compensate me for the GE TELLING ME I AM GOING TO SELL SOMETHING AT A CERTAIN PRICE AND THEN IT SELLS AT MIN...
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Kimi Hendrix 🎸
(@Stayradiant_) reported
@JagexSupport I need help with the new chromebook promotion. I signed up for it and it says OSRS is not supported on my chromebook so I cant login to redeem it. I did link my account and have a email receipt and everything. Any chance I can get some help with this?
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Kunio
(@KunioFox) reported
@RuneScape just crashed randomly and gave me an error saying that a heap has been corrupted, and the window for that made it so I couldn't click anything on any window and had to force shutdown my computer. Been playing 10+ years and this is a first for that.
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Jay
(@Jay37735864) reported
@OldSchoolRS How about that S pen fix, if not can I get refunded for my membership I just renewed? I only play mobile.
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Scrap
(@ScrapTwitch) reported
I really want to get into Old School RuneScape. The problem is I wouldn’t know where to begin. I’ve tried looking at guides on YouTube and they’re all very vague, basically the whole “Do whatever you want” type deal. So any advice or tips is greatly appreciated.
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0lmet & Little 0lmet
(@0lmet_osrs) reported
Cmon let me login and play...@JagexSupport @JagexHelpFrost
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Pey'j
(@PeyjRS) reported
@JagexAyiza @ParadoxFlash @OldSchoolRS Confident in not impacting a economy that's already broken. Bots ruin the economy more than this little incident anyways.
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Dylan
(@Metalheadx21) reported
@OldSchoolRS Im dying left and right because of this lag :/
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WillTheThrill
(@WillTheThrillTV) reported
@JagexSupport I would like to have a private conversation regarding my first ever account created. My account is attached to an email that cannot be accessed because it was a old work email, i have the pass, email and can login. i have tried numerous appeals PLEASE HELP! :)