RuneScape status: server issues and outage reports

Problems in the last 24 hours

RuneScape signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

• Service-wide signals
• Service-wide baseline

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (100%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Cuernavaca	Sign in	13 days ago
Pristina	Sign in	5 months ago
Drammen	Sign in	5 months ago
Avondale	Sign in	5 months ago
Sussex	Online Play	5 months ago
Cuijk	Sign in	5 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Quentin Phelps (@Qballa69420) reported 4 minutes ago

  @JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!

• 
  StoneyPotatoes (@stoneypotatoes_) reported 5 minutes ago

  Anyone else having issue with their OSRS membership? An hour ago it was fine. I just went to log back in and it says I don’t have a membership, but if I go to ‘subscribe’ it says I do have one. Anyone else? @JagexSupport #runescape #runescapeissue #jagex

• 
  Dhargash (@Dhargash) reported 7 minutes ago

  @JagexSupport your login seems to be down and refusing to mail login codes

• 
  Mrwhizz247 (@Whizzyy) reported 10 minutes ago

  @JagexSupport @Jagex Trouble brewing is such dead content I cannot believe how hard it is to get a game going for the diary literally 20 minutes of my life wasted. Please change the task! And buff shades of morton!

• 
  Render says bring back pride (@RenderSoft) reported 13 minutes ago

  @OldSchoolRS Need to fix the missing pride issue as well

• 
  KingCondor (@KingCondor69) reported 14 minutes ago

  @flomple @OldSchoolRS Only problem is, games will happen at a much slower rate, probably even move slower too

• 
  Flower83 (@Flower83_) reported 19 minutes ago

  @OldSchoolRS fix the game next year: - no OP sigils - add dry streak protection for drops - no Dittershitter - dont nerf venge during finals - cap food advantage for finals

• 
  Luke (@HyruleLuke) reported 19 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update

• 
  Brandton Graffin (@BrandtonGraffi2) reported 20 minutes ago

  @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

• 
  abdullah rashid (@abdulla77783475) reported 21 minutes ago

  @dondon7171717 @OldSchoolRS You're actually trying to comeback with bug abusing is the same as finding a different approach to content? Buddy I already got radiant. I got gm. No wintertodt for me. I'm stating facts about their issue with people cheesing something the same as red x and Corp chicken methods.

• 
  Mattlathrop (@Matt71617251) reported 24 minutes ago

  @JagexSupport Hello I’m having the issue where I purchased membership through Apple Store and haven’t received it. I purchased it on Tuesday.

• 
  chris (@dondon7171717) reported 25 minutes ago

  @abdulla77783475 @OldSchoolRS thats like me finding a tbow dupe bug and complaining when they fix it lol, the contract states he is only weak to crush for a reason, to get you to melee it for the challenge, dont like it, stick to wintertodt.

• 
  Grazium (@Grazium_) reported 30 minutes ago

  @OldSchoolRS So about that fix...👉👈🤡

• 
  Erhan Kubat (@erhankubatt) reported 33 minutes ago

  @Hypaholic @JagexSupport @Sylas_Nerd is solid for tech problems.

• 
  Callie Grace (@callieforniiaa_) reported 33 minutes ago

  @OldSchoolRS Why is the Jagex launcher not working…. Keeps saying network error

• 
  Leave this site forever (@abandon_x_now) reported 35 minutes ago

  @BNDosrs @OldSchoolRS Its both. Why wont you celebrate both. You seem lile the issue here.

• 
  RooK (@RooK_OSRS) reported 37 minutes ago

  @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

• 
  jim smith (@mcart49014) reported 37 minutes ago

  @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

• 
  Desper (@Desper_RS) reported 43 minutes ago

  @OldSchoolRS deploy a fix to the US servers

• 
  Will (@Forget_Sleep) reported 43 minutes ago

  @reysokas @youtooz @OldSchoolRS Mine came broken today

• 
  Andy Barlow (@andy_barlow93) reported 45 minutes ago

  @OldSchoolRS Just Fix my RNG you frauds

• 
  Harlequin of Nesessity (@IrreveriQuin) reported 46 minutes ago

  @JagexSupport @OldSchoolRS whats the recommended fix for the DC error "too many logins from your address?" should I stop buying bonds and playing multiple accounts? i did, but now i lose an entire round of wintertodt playing with my bf. we live together, can we not play together?

• 
  Raven Karp (@RavenKarp) reported 47 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  Mootus (@osrsmaxxingg) reported 47 minutes ago

  Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

• 
  HalfCycle (@HalfCycle_) reported 48 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  Eleonora Rihana (@oppressedchild) reported 48 minutes ago

  @Jagex @JagexSupport @JagexKieren allow us to report a username that has broken real-world laws and such without an error message. - Admit

• 
  Jtf claws (@JtfClaws) reported 49 minutes ago

  @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

• 
  Utabxb (@BatuuEth) reported 55 minutes ago

  @Jagex @JagexSupport need help got perma banned with macro but i got someone else home also playing osrs account name bbatuu could you guys fix your system i just bought membership 1 day ago and i can't play so please hit me up and fix this.

• 
  HeadingToMars (@HeadingTooMars) reported 55 minutes ago

  @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

• 
  jim smith (@mcart49014) reported 58 minutes ago

  @JagexSupport I know the correct login details but as I can’t access the email I can’t verify myself on the jagex launcher.