RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 12/31/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (71%)

    Sign in (71%)

  2. Online Play (21%)

    Online Play (21%)

  3. Matchmaking (7%)

    Matchmaking (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
United StatesPeoria Sign in
United KingdomCardiff Sign in
New ZealandNew Plymouth Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • luis34890 luis (@luis34890) reported

    @6Osrs @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast

  • biy545 Isabella (@biy545) reported

    @derusselt @JagexSupport I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account

  • AcnhHash ACNH Hash Brown/Gravie (@AcnhHash) reported

    @JagexSupport like how on earth does me having the correct login information and wanting to change my email get me to a page saying an email has been sent to you to resolve your issue?? I DONT HAVE ANY ******* EMAIL FROM YOU AND I WANT TO CHANGE IT ANYWAYS. What a waste of time.

  • nzr_odwill odwill (@nzr_odwill) reported

    @CertGreta @Jagex @JagexSupport whats the exact problem with releasing the server build to the public?

  • PeterOG011 pete🔥 (@PeterOG011) reported

    @EpicsGame @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to #LORD_TEQ on Instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.... or @lord_teq_ on here.

  • Lovelyyvarela Varela (@Lovelyyvarela) reported

    @PantslessS @OldSchoolRS Sorry for the inconveniences, I had similar issues, it was rectify for me through help of @techshine0 , the man genius and trusted, maybe should contact him for assistance

  • DylanPowers5 DP🟧⬜️ (@DylanPowers5) reported

    @JagexSupport I cannot login on desktop using my mobile app email that’s associated with my Game Center. It worked a year or so ago but now when I login on desktop there is no display name and I’m in tutorial island. I’ve tried everyone on the support page. #Runescape #OSRS

  • IRooR4 IRooR (@IRooR4) reported

    @JagexSupport hey guys, still can't login on two accounts. Two weeks now. Can we figure this out???

  • cryptematical Let's Talk Crypto (@cryptematical) reported

    @RuneScape did digital currency way before blockchain technology! When will @Jagex tokenize Gielinor and rares with third-party, blockchain marketplace. This transparency will likely solve the real-world trading problems as well as in-game inflation. #morethanagame

  • Daniel72847733 Daniel (@Daniel72847733) reported

    @ChadPor33990877 @JagexHelpFrost @JagexSupport Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you

  • MarkPears5 Mark Pears (@MarkPears5) reported

    @JagexHelpFrost @JagexSupport No error just keeps trying to load up so just a blank screen I can't get to a pc so I would've used that otherwise thanks

  • noire_ow Noire (@noire_ow) reported

    @JagexSupport I seem to have two accounts registered to the same email. I'm trying to login into my RS3 account, but it keeps logging me in on a different account that I didn't play RS3 with but OSRS instead.

  • OgScaper 2001 OG Scaper (@OgScaper) reported

    @JagexSupport Dear Ania problem isnt hacked, i was afking vyrewatch sentinels on all 3 accounts while i work from home coz i only need to click once every 15 minutes the automatic system mistaken me for botting that's why im crying on twitter for a human to check it's very obvious :( thanks

  • datcritcray PhysX❤️‍🔥 (@datcritcray) reported

    @lyricxcity @RuneScape We are already paying the subscription for the game, currently it only serves as a “benefit” to premier. Instead of adding real content and a real reason to get premier, they create an artificial problem and sell the solution which is really scummy

  • KrawThoughts Kraw (@KrawThoughts) reported

    @JagexSupport I died due to a disconnect at Poosani and @Zozo1232_ told me to tweet you to give me a harm orb, she is a streamer btw.

  • Kipplur Andrew Slattery (@Kipplur) reported

    @OldSchoolRS How about no more content updates for now and focus on your customer service.

  • streev_daddy Dylan (@streev_daddy) reported

    @JagexSupport Hello, I've submitted multiple ban appeals and it's been almost a month now with no response via email. How do I fix this?

  • jamesneese17 james neese (@jamesneese17) reported

    @200cj1osrs @JagexSupport They won’t do anything about it. You’ll get one of the mods to reply with an absolute hey sorry we can’t fix your account your loss. Jagex customer support is the worst and the whole community knows it

  • Mateusz91117257 Mateusz (@Mateusz91117257) reported

    @JagexTyran @JagexSupport Hello,I would like to ask you to check the possibility of unban my main account. I got banned for macroing a few months ago Login: bartek00456 please help.

  • OfficallyDiff Diff (@OfficallyDiff) reported

    @MeDaveHi @tacoperezkay @OldSchoolRS Nah bro last DMM the only times I was ever killed were by clans bum rushing any multi area possible, I have no problem with teams multi and clans but the meta should not be clan up when the end game is 1v1s it makes no ******* sense bro

  • Ookamiyoru Wolf (@Ookamiyoru) reported

    Looks like we have a RuneScape stream coming in the future. Hopefully my internet issue is fixed with the new modem I will be getting tomorrow and streams can start again.

  • Rayummie Rayu (@Rayummie) reported

    @OldSchoolRS I want delete my account so I can free my login email.... I just want start a new acc, how can I do this?

  • Tenroy6 Twitch Roleplayer (@Tenroy6) reported

    @RuneScape Can you guys fix the black screen cache problem already please...?

  • luis34890 luis (@luis34890) reported

    @CrossingZack @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast

  • Frank86699 PHILIP 🇱🇷 (@Frank86699) reported

    @Curtizio @JagexSupport I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account

  • DylanPowers5 DP🟧⬜️ (@DylanPowers5) reported

    @JagexSupport I cannot login on desktop using my mobile app email that’s associated with my Game Center. It worked a year or so ago but now when I log in on desktop there is no display name and I’m in tutorial island.

  • CharlesZRedd Charles Redd♠️🇭🇰 (@CharlesZRedd) reported

    @JagexSupport I'm trying to recover an account I haven't played on in awhile and the one physical copy of my login info I had is gone, trying to use the automated system but it's just trash to be brutally honest. Is there any way I can talk to a real person?

  • datcritcray PhysX❤️‍🔥 (@datcritcray) reported

    why ******** am I paying for a dps meter in @RuneScape btw? Release the API and let us do it, or have it available for the players who are already paying the (premier)membership fee. Please spare me the bandwidth excuse. They have created the problem, and are selling the solution

  • AppleCracKwaTer Jacob White (@AppleCracKwaTer) reported

    @JagexSupport Please please help? I just regained access to my account after years and all of my levels are reset and my bank is empty. I think this may be a technical error on your end and I’m not sure how to open a ticket?

  • MortTheUnwise ****** corgo (vax) 🔜 Megaplex (@MortTheUnwise) reported

    @SmileyRedBurr Reminds me of 2008 Runescape except way worse. Jagex has notoriously bad PR but even they were better at addressing issues than Niantic currently is, right now its business as usual as far as PR is concerned. (I don't ever remember Niantic ever being good either)