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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Roxus
(@RoxusV2) reported
@JagexSupport Pretty much just have a question in if it's possible to get items back if my account got hacked? I had all the security stuff, I didn't login for a few weeks (health stuff) I login today with twitch prime rewards and all my stuff is gone. Didn't get emailed about anything.
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Blake Arnold
(@Blake_Arnold11) reported
@JagexSupport Hello dawid, thanks for replying so soon! Being on mobile mostly, I don't have to input my login but trying to do the two step authenticator I accidently signed out! Now I can't for the life of me remember the email I used, I'll know the password, username..etc. Any help please?
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david byers
(@narvdi) reported
@benedetti9371 @JagexSupport So sorry about that,I have had similar issues like that before,but smartcr4ck on Instagram helped me out,he’s a genius
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Benjamin
(@Benjamin6583) reported
@Spiderpig722 @JagexSupport What's the use of their support if they are not going to respond to any of our messages, i had issues on my wallet, i got referred to martin_cyber01 on IG they are experts in securing accounts.
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Jitesh
(@jiteshkatil) reported
@LividVengeance @JagexSupport Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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LeAnn Matthews Goya
(@leanngoya) reported
@IronTorchik @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Andrew
(@LividVengeance) reported
@JagexSupport I've tried doing that several times but the account remains locked. That's my issue.
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Bob Stirling
(@RSSabob) reported
@RuneScape @TheRSguyy There’s people with 60+ kc already, fix that bug will you…
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Mod Ash
(@JagexAsh) reported
@EriksnnRs I'd suggest letting the Support team know what happens when you try, stating any error messages you're given. They're JagexSupport on this platform.
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Jitesh
(@jiteshkatil) reported
@LividVengeance @JagexSupport Dm @legittoolz ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.
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Ahhhhhh
(@tellyroy) reported
@JagexSupport I’m trying to make an rs account right now and keep getting an access denied error. Any assistance?
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Powell rhony
(@Gentle_Bahd_Guy) reported
@chandlerehunter @JagexSupport i have this similar issue , but CHROME_CYBER on Instagram was being recommended to me and my account got unbanned by him.
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Powell rhony
(@Gentle_Bahd_Guy) reported
@Thouforsaken @JagexAsh @JagexSupport i have this similar issue , but CHROME_CYBER on Instagram was being recommended to me and my account got unbanned by him.
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Alexander Lich
(@Alexus1000) reported
@RuneScape @TheRSguyy Better fix the bug already…
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Chandler Hunter
(@chandlerehunter) reported
@JagexSupport Please do something. It’s been 72 hours and still nothing from the support team, and no resolution to my membership and account issue… now what? #Runescape [3484820][3484808]
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Clearshot
(@Clearsh0t) reported
@JagexSupport I'm unable to login to my osrs account I've had for over 15 years and I last logged in on Oct 6, 2021. I tried to go through the recovery process 5 times and was instantly denied each time. Beyond frustrating experience, give me my account back.
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alec benedetti
(@benedetti9371) reported
@JagexSupport Won't let me do anything with my account, it keeps saying it's invalid. I've tried everything, I have access to my authentication, and I even got an email with my accounts that verified I'm putting in the correct login. It won't even let me reset my password.
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Ryan Mackay
(@Spiderpig722) reported
@JagexSupport My account has been clean for 10 years. This is devastating to come back to this. Because if its denied then I know full well there's an issue with the ban as I've been inactive on my part. I'm losing my mind at this. Over 10 years potentially could be lost 😔
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Bishop
(@LeonLee274) reported
@JagexSupport Hello I recently tweeted at you relating to an issue with purchased bonds and I've sent in a ticket but it's been over 7-10 days since any reply. My Reference is #3474733 would love to get a reply. Thanks =]
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Andrew
(@LividVengeance) reported
@JagexSupport My account has been locked and after resetting the password my account remains locked. How do fix?
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Connor McLeod
(@ConnorM63839666) reported
@JagexSupport Hey guys I am having problems logging in on mobile... I think I have 2 accounts tied to one email somehow & it always signs me in on the second account anytime I try to use mobile... Did you have a contact email? No options in support centre #Runescape #OSRS
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aria is s worded
(@wkshsu) reported
@IronTorchik @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Recoverycenter6 on Twitter they were the one who got me back into my account they will help you with your account
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WIK I
(@RsnWik_i) reported
@JagexEasty @RuneScape Hmmm @JagexEasty will nromal mode work because seems like always wen i used some how its crash and i update everything :/ ?
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LootShark
(@Alexwigg1) reported
@RuneScape fix the update cuz it doesnt work on the latest nvidia drivers
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Powell rhony
(@Gentle_Bahd_Guy) reported
@LuisArthurBr @JagexSupport i have this similar issue , but CHROME_CYBER on Instagram was being recommended to me and my account got unbanned by him.
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Connor McLeod
(@ConnorM63839666) reported
@JagexSupport Hey guys I am having problems logging in on mobile... I think I have 2 accounts tied to one email somehow & it always signs me in on the second account anytime I try to use mobile... Did you have a contact email? No options in support centre
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Erin
(@erin_crochets) reported
@JagexHelpFrost @JagexSupport Any updates on the issue? Sad when Jagex is aware but not communicating. They did better communicating with the lockout.
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J. R.
(@jaay_arre) reported
@JagexSupport , @JagexAsh , @JagexTwisted, some one please look at my iron account (purpfanatic), hes been wrongfully banned. Im a loyal long time player, iv never been a rule breaker please do the right thing and fix this..
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Dalton
(@Baron_Dalten) reported
@JagexSupport Hey I was just banned for real world trading on a new ironman account, I think using a vpn might have caused it, any way to fix this?
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Ay Jay
(@OMG__aj) reported
@OldSchoolRS It's time to d-d-d-d-d-DDOS