RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 11/27/2025 04:20

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Matchmaking (20%)

    Matchmaking (20%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesReading Sign in
United StatesPittsfield Sign in
South AfricaJohannesburg Matchmaking
United KingdomManchester Sign in
AustraliaMelbourne Sign in
CanadaGaspé Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • jord43xx jordan hawthorn (@jord43xx) reported

    @SebastiniG @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @JAKE_TECHZ here or on Instagram who helped me recover back my account . I confidently recommend his service

  • Temp_bliss1 TempBliss_ (@Temp_bliss1) reported

    @OldSchoolRS its not just this link, even the secrets of the north blog that i read last time isnt working, seems to be a site issue

  • EmmaKittyO Emma Kitty (@EmmaKittyO) reported

    @GamblingLegends @RuneScape The problem is in OSRS when the servers are down and you try to log in you get an error message, which only occurs when the servers are not responding correctly. We get an infinite loading screen, randomly kicked out or a client crash with a pointless error code.

  • Mike1992c Mike (@Mike1992c) reported

    Anyone else had an issue receiving emails from jagex? specifically the disable authenticator one. Need to temporarily disable authenticator to setup on new phone but not receiving the email to do so.. checked all folders. Email is 100% correct. @JagexSupport

  • mamud_33224 Mamud (@mamud_33224) reported

    @EmilyHamilton77 @JagexSupport Write a complain to kelvtoolz on Instagram about your 2fa problem because my own sister also playing with me got that issue on her account and she can't access her account, it was that dude on Instagram that helped us to deactivate it, he can also reset it you want.

  • VerbalDrowner VerbalWaterboarding (@VerbalDrowner) reported

    @OldSchoolRS Are the servers down? Because Jagex is ******* me again.

  • jeroenzus jeroen zus (@jeroenzus) reported

    @JagexSupport Hi, My maxed main got hacked and got banned for it. Now the problem is that I can't appeal it because the hacker already appealed it, and it got denied. Anything I can do to get it unbanned?

  • maheshgarg_30 mahesh (@maheshgarg_30) reported

    @DASPOOL2 @JagexSupport I once had similar issues but ALPHA_UNBAN on instagram fixed my account...he's really good I recommend you try him

  • seaninator54 Sean (@seaninator54) reported

    @OldSchoolRS CAN YOU PLEASE FIX BARBARIAN ASSAULT

  • EmmaKittyO Emma Kitty (@EmmaKittyO) reported

    @GamblingLegends @RuneScape 100% think it's either laziness or incompetence. The problem is on OSRS, when you log in, and game servers are down, you get a specific message that shows up nowhere else.

  • HamzaAhmad1919 Hamza Ahmad (@HamzaAhmad1919) reported

    @jeroenzus @JagexSupport I had similar issues but got mine recovery with the help on @JIJI_RECOVERY here on twitter..

  • mhmad512j MH (@mhmad512j) reported

    @EmilyHamilton77 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue

  • Frosty_mage Prinrin (@Frosty_mage) reported

    @DaemonRayge @OldSchoolRS I mean, they could do that, but it'd be weird for it to sometimes not work because of this implementation issue.

  • Tale_Technician OlliE (@Tale_Technician) reported

    @JagexSupport hey homies i'm having an issue with having an email set up to an old forgotten account, but starting fresh with steam, any chance i could get some help disabling the old account so i can use my email acc with my steam acc?

  • aassddf3655 11 (@aassddf3655) reported

    @EmilyHamilton77 @mamud_33224 @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today

  • Frosty_mage Prinrin (@Frosty_mage) reported

    @OldSchoolRS Wait, is question 4 even possible? Unless there's been some massive backend fix that I missed, aren't certain enemies (e.g. cows) unpoisonable because every NPC has only one timer?

  • JohnBie00 John Bieber (@JohnBie00) reported

    @EricaOSRS @rnuelite @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • HyruleLuke Luke (@HyruleLuke) reported

    @OldSchoolRS Place to store sceptre would be cool since it can be upgraded. Maybe a stash step or allow us to buy more from the desert treasure guy for an inflated price to not cause a market crash?

  • LachieI Lachie (@LachieI) reported

    @OldSchoolRS Link is broken for me :/

  • Sacredmaid3n Sacredmaiden (@Sacredmaid3n) reported

    @JagexSupport @Jagex Hi Dorothy, but it’s not. That’s what is weird. The error doesn’t make sense. This why I need to talk to someone.

  • maremisa67 mam (@maremisa67) reported

    @EmilyHamilton77 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago

  • mhmad512j MH (@mhmad512j) reported

    @TriSlot @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Robfixx on Instagram and it was rectified few minutes ago

  • myhafz166xxx MF (@myhafz166xxx) reported

    @EmilyHamilton77 @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today

  • DaemonRayge Daemon (@DaemonRayge) reported

    @Frosty_mage @OldSchoolRS I think it's namely referring to NPCs that were immune not due to this particular issue.

  • Bakey24 Justin Baker (@Bakey24) reported

    @OldSchoolRS Still not working. Guess that means no new quest or skill. Hoyyyyyyahhh

  • danii_Rawrr Danii RawRness (@danii_Rawrr) reported

    @jeroenzus @JagexSupport I had similar issues but got mine recovery with the help on @JIJI_RECOVERY here on twitter..

  • EmmaKittyO Emma Kitty (@EmmaKittyO) reported

    @GamblingLegends @RuneScape OSRS doesn't have a problem therefor Jagex doesn't have a problem.

  • hh07714562045 huu (@hh07714562045) reported

    @PKfly @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today

  • DrYoshiyahu Dr. Yoshiyahu (@DrYoshiyahu) reported

    @OldSchoolRS Is anyone else getting a 404 error on every single page of the OSRS blog? Even navigating to the homepage manually gives 404. 🤔

  • mhmad512j MH (@mhmad512j) reported

    @PKfly @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue