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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (24%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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tek
(@zxv098876zxv) reported
@notpain1999 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Jason Boss
(@JasonBo84995173) reported
@rsHotGossip @OldSchoolRS They have been shitting our BIS gear for months. We don’t need BIS ring. Only people complaining about needing more BIS are those effected by skill issues. No more BIS would be coming for a bit.
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Justin Haynes
(@Sinner092291) reported
@Ratorded @JagexSupport Good luck getting these idiots to fix anything.
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Sens249
(@sens249) reported
@lakeosrs @osDreamscape Well Im sorry you feel that way, the truth is it is not a good mechanic. It is both broken and bad design. Plenty of things can be skillful due to rhythm, but adding arbitrary endless clicks is the most boring way to challenge a player. Also, runescape isnt just a rhythm game
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Joey
(@Luimies) reported
@JagexSupport why does the RS3 app crash every 5 minutes on my ipad with all the settings on low/off? It looks like it can’t handle the portables and all the people being at the fort. Never had this before.
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tek
(@zxv098876zxv) reported
@BobJamaica16 @JagexAsh @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Ryan | ✈️➡️Home
(@TheRSguyy) reported
@kasendrith @TwitchSupport Sadly this has been a massive issue in both Runescape directories for 5+ years.. It's a shame that fake streams like this one are still able to run so rampant after all this time..
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Chris gaither
(@greyiztoxic) reported
@JagexSupport The offense was committed by the person who hijacked the account not me. Please just check the login history. This is not fair
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Keithia Millin
(@lovehugh10) reported
@n_osrs @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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JIM CHAPMAN
(@JimChap_man) reported
@Hamez28855038 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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derik
(@hmood22237) reported
@MithYew @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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Mr. Bunni
(@Mr_Bunni) reported
@JagexSupport Yo. Fix your mobile app. There is no reason whatsoever that a brand new current gen tablet should be lagging like a 80s IBM tryin to load a picture off a freakin dialup connection Optimise your ****.
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Astatine
(@astatine_moe) reported
@JagexSupport I understand, just a time sensitive issue due to it being billing is the reason I'm a bit concerned.
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sey
(@mmohv_) reported
@Squirtlepower0 @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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JIM CHAPMAN
(@JimChap_man) reported
@SebastiniG @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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1st Uruk Hai
(@1st_Uruk_Hai) reported
@comicman1996 @Jagex @RuneScape Tbf, customer support for RS has been all over the place and it sometimes feels like they themselves don't know how to do customer service. As for QA and patches... if they can't handle patching things, then they should invest in a working QA department :|
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Marvin Viachica
(@MarvinViachica) reported
@JagexSupport #osrs Since late last night, I have been receiving the error "too many login attempts". I've changed my PW twice already and was able to login just fine this morning, but am getting the error once more. I tried on 2 old accounts and am getting the same error. Help!
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jipopotamus
(@jipopotoman) reported
@OldSchoolRS Pls fix your support, people shouldnt have to attempt to use twitter just to get a human to speak to them
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Ron The Livingstone
(@jamesbuono) reported
@NathanB74243481 I first discovered YouTube in 2007 when I first watched Various Runescape Videos, But 2 years ago, I remember those Spambots when I upload my latest videos, it got me frustrated all because of there CEO Causing a lot of problems on that site
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Robinson Vargas
(@Robinso63576605) reported
@JagexSupport @Jagex @OSRSRunescape Returning 07 player, and have discovered my account is inaccessible. Recovery tickets are not working, and I believe my account was hacked as I cannot access it. I'm the original owner and have been away, please help please
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LiRoSe🌹
(@Lirose40) reported
@EmilyHamilton77 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue
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ReisenLover/RinkoLover
(@ReisenLoverX) reported
@KebbyPlays @OldSchoolRS the accounts build thing is only a problem really bc of blocked xp, the hiscores themselves existing in an official capacity is nice
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Buzz
(@DistortedOSRS) reported
@RizticPK @Qwinnyyy @OldSchoolRS Agree/disagree I do think that if you’re good enough, you could do it with bad gear but if you’re bad with maxed gear, it should still be fine. Problem with TOA is Timmy’s showing up in rag gear and completing the raid easily. Inferno is hard with max gear but xtra hard in rags.
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Roo K
(@RooK_OSRS) reported
@SangOSRS @OldSchoolRS Only issue I have with making ancestral required for virtus is ancestral is already a 300+ hour grind. Torva+bandos and masori+arma are significantly shorter grinds on average.
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Justin Haynes
(@Sinner092291) reported
@JagexSupport @Ratorded No you wouldn't. Your support is useless. Couldn't even solve a simple authenticator issue while you were given IP addresses, payment statements, previous passwords, and basically everything besides my Vitals. I'll say again.... USELESS Support.
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JIM CHAPMAN
(@JimChap_man) reported
@Tale_Technician @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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gilles knockaert
(@SPooNie237) reported
@JagexSupport It has been almost a month by now and still no answer... That means I already lost a month of my premiere club... I understand that it can take a couple of days but this is really taking a long time now. Any chance of looking into the issue pls. login name: gilles123456
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Waydot
(@Waydots) reported
@TheRSguyy @kasendrith @TwitchSupport Even beyond the runescape categories this is a twitch problem. Hopefully they can find a solution at some point but this has been going on for many years.
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Lluís Collados
(@lluiscollados) reported
@JagexSupport I am trying to login after a few months and when I enter my username and password it asks me for an authentificator. I have never used one and I am not receiving any email to disable it. Could you please help me? It's been almost a week trying to login. Thanks.
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tek
(@zxv098876zxv) reported
@fuckthegic @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.