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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Happy living
(@Happinessever9) reported
@RopesGaming @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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Happy living
(@Happinessever9) reported
@burner4mythots @JagexSupport @JagexTyran Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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QueenT
(@t_o_b_e__) reported
@Corhen @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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easy_flex
(@Fedex_truck) reported
@JagexSupport day 3 of asking you guys to investigate my false ban, would take less than 2 minutes to check the ips used to login and unban my account…
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Siynister
(@Siynister) reported
Wish I knew what the fix was for mobile lagging all of sudden @OldSchoolRS
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Dallas
(@AStidy1270) reported
Yoooo @JagexSupport why can't me and my boi @ChuckQuasar play old school on mobile without the atrocious intermittent lag?
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Chandler York
(@ChandlerYork1) reported
@OldSchoolRS Is mobile down? Having problems with so much lag I am unable to move. Had 0 issues until today.
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Happy living
(@Happinessever9) reported
@feliper1808 @JagexSupport @OldSchoolRS Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
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crèche
(@OluwafemiGbade1) reported
@sijinglin1 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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radler
(@Ridwan38206152) reported
@RopesGaming @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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Brandon
(@Brandononster) reported
@shummel22 @OldSchoolRS Has that been the fix for you? I just turned them off ill see if it works!
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crèche
(@OluwafemiGbade1) reported
@reddylisto @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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DAN🫶
(@DANIELI72411668) reported
@Corhen @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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QueenT
(@t_o_b_e__) reported
@RopesGaming @JagexSupport Hit up allenfixx on instagram he’ll sure be of help he resolved this same issue for a friend last week
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darker
(@musa_mallamawa) reported
@reddylisto @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Hi
(@joe45130702) reported
@JagexSupport one of my accounts has a 3rd party client ban and it’s not “appealable” I didn’t commit the offense as there has been many problems with others logging on it and have been dealing with customer service because the account was stolen anyway I can appeal it????
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Michael
(@sunnydislife) reported
@OldSchoolRS @Ron_Plays_Games Hi hello can you fix the mobile app my son is crying because I can’t connect with him as a father unless I am simultaneously cutting magics at the woodcutting guild please assist
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DAN🫶
(@DANIELI72411668) reported
@midestas @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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crèche
(@OluwafemiGbade1) reported
@brandon06181395 @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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bryce parrish
(@parrishb94) reported
@OldSchoolRS “We’re working on the lag”
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cody martin
(@codymar07409622) reported
@JagexSupport The link brings me to a troubleshooter for desktop not mobile, I tweeted mod ash and he said it’s a known problem and is being worked on, still doing the same thing today.
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Ader Arka
(@AderArka) reported
@JagexSupport when I try to login through the iphone app, the game asks to login through the site, but only redirects me to the cookie policy page. I know you wanna sell my data, but how can I fix it and play the game?
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Biff the understudy
(@yoyomanlol) reported
@OldSchoolRS Update on mobile framerate issue pls
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QueenT
(@t_o_b_e__) reported
@sijinglin1 @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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DAN🫶
(@DANIELI72411668) reported
@MarcusVetarus @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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crèche
(@OluwafemiGbade1) reported
@Fedex_truck @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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Red Velvet 🇲🇽🇺🇲🎖️
(@SvenRio) reported
@JagexSupport Hi you guys perma banned me for macroing OSRS. Thing is I don't even play OSRS. I am a premier club member on RS3, and only game I play with Jagex. It's dxp weekend now, can you guys help me get unbanned please? Login is: Petsmaster
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Sarah Thompson
(@Avrilsky94) reported
@JagexSupport any up date on fixing the lag on mobile that makes the game unplayable?
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mikanno
(@AweBolaji8) reported
@RopesGaming @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Carolina
(@Carolin08838918) reported
@jcampbell242 @JagexSupport It's quite alarming how the rate of things getting hacked is becoming very common, I myself had some issues with my account, but a professional with username org_crack on Instagram got me access to my account in a minutes. He can also help you get access to your account.