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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (63%)
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Online Play (25%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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CrabDragoon
(@Crabdragoon_) reported
@JagexSupport @OldSchoolRS There seems to be an issue on mobile since the recent update causing severe lag when using the setting that shows wood cutting and mining respawn timers
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Sam Farnes
(@Stfarnes) reported
@OldSchoolRS Mobile is literally unplayable today. I log in for 10 seconds and then suddenly the input lag is so bad, it doesn’t register and when it does, it spams something else, elsewhere on screen!
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Josh Eldridge
(@JoshDE13) reported
@JagexSupport The main issue says the appeal is on old school and I only play new school. Looks like both my old and new are linked to one email. I just need my new back and haven’t played old in forever. Is there a way to simply change my email on my new ?
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cody martin
(@codymar07409622) reported
@OldSchoolRS Mobile is still broken, playing in 2 fps
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Hodoloos
(@Hodoloos) reported
@OldSchoolRS Are you aware of the issue with the mobile client dropping frames after about 2 minutes of game play? I have reported it this morning #osrs
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f
(@wartortlefanacc) reported
@OldSchoolRS fix the servers
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Nors Clan
(@cmnors) reported
GaiusNora: ❗ Service Alert: Aug 11, 11:15 Game Time❗ We are currently aware of an issue preventing players connecting to RuneScape. We're on it. If you are in-game and wish to continue playing, please do not World Hop or log out while this issue is active.
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Daniel palmer
(@palmer209) reported
@OldSchoolRS I’m having a very bad mobile issue with the fps dropping to like 2 it’s really bad unplayable
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Nathan Franklin ⚒
(@NthnFrnkln) reported
@OldSchoolRS Appears to be massive lag and framers issues
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Pan Kunkun
(@Kurgow) reported
@sherrown @Hodoloos @OldSchoolRS I have the same problem but on PC
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cody martin
(@codymar07409622) reported
@JagexSupport @Hodoloos Discord link doesn’t work, I’m having the same exact issue.
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Cade
(@Cade29099973) reported
@JagexSupport Hi, my account is showing as locked but I do not know why. It is saying I am using an unauthorized client, but I am using runelite to access the game. Can you please help clarify what the issue is on my account? Thanks! USN: LofiArcher
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Ahmed Abd El Raouf
(@c68aceeb8b66480) reported
@OldSchoolRS I have a problem that iam get banned in my account and I wanna know what iam doing for this ban so please help me
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RuneScape
(@RuneScape) reported
❗ Service Alert: Aug 11, 11:15 Game Time❗ We are currently aware of an issue preventing players connecting to RuneScape. We're on it. If you are in-game and wish to continue playing, please do not World Hop or log out while this issue is active.
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Mascarado
(@Mascarado220v) reported
@OldSchoolRS Mobile is lagging hard, everything is good but not the oldschool Even the rs3 mobile
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Stephen, Tarnished Guardian
(@Sonnie_Slim) reported
I guess since steam and square won’t let me sign in with a different account I’ll have to play RuneScape on steam deck instead of FF14 🥰
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Nora Skater-Gaius
(@GaiusNora) reported
❗ Service Alert: Aug 11, 11:15 Game Time❗ We are currently aware of an issue preventing players connecting to RuneScape. We're on it. If you are in-game and wish to continue playing, please do not World Hop or log out while this issue is active.
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SG Vix 💕
(@vixikori) reported
@OldSchoolRS Mobile framerate is still dropping exponentially! Plays fine for a minute then dramatically drops frames more and more as the client stays open. Closing and restarting is the only fix, only for it to repeat.
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Craig
(@campbell1992) reported
@OldSchoolRS After about 45 seconds the game becomes unplayable due to the fps/lag. Horrific
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crèche
(@OluwafemiGbade1) reported
@DanPete70925620 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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Thatchy EN Vtuber
(@Thatchicus) reported
@OldSchoolRS Mobile client still broken. Turns into a PowerPoint after about 45 seconds.
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Tomdabom
(@Korean_GirlRS) reported
@OldSchoolRS the world hop lag delay been going on for a while, looks like you need new login servers
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Unreal
(@dleonxI) reported
@OldSchoolRS You guys are so bad at your jobs it's insane. Nonstop issues and personal agendas from the devs are killing this game that's already not doing too well.
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Hipky
(@Hipky_Tweets) reported
@tynva_ @RuneScape Calm down whale =/ Must've bought a bunch of bonds (thanks for inflating prices) or spent money on keys - Jagex thanks you. It's not guaranteed. Can just wait for price to crash like gsh and buy the token. Probably cost the same if not less than wait you've spent already
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samantha richards
(@whitelight1997) reported
@JagexSupport So firstly I've asked for a refund, given you 48 hours with no response, No customer service, and two I've made an account using Gmail. But every time I try log into website to set up authentication there's no way I can. Because my Gmail is a login for my old acc
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Sourav Bhowmick
(@sourav7445) reported
@RuneScape I'm having server not responding problem on mobile though
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Daniel palmer
(@palmer209) reported
@OldSchoolRS DEAR RUNESCAPE EMPLOYEES: YOUR GAME IS BROKEN FOR MOBILE USERS DO YOU HEAR US? ARE YOU WORKING ON A FIX?
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Unreal
(@dleonxI) reported
@OldSchoolRS Can't wait to see what major issues this update causes. 100% gonna need a roll back.
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MrEcoEpic
(@MrEcoEpic) reported
@JagexSupport #osrs I’ve recently appealed a ban and was granted another chance. I tried to access the account by using email/user on login website and it’s a failure each time. Each time I login with the G for google, it successfully logins the account.
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Daniel palmer
(@palmer209) reported
@OldSchoolRS I’m not having fun playing the game today. It doesn’t work on the mobile please address this and fix it right away