RuneScape status: server issues and outage reports
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Full Outage Map
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Problems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
- Sign in (79%)
- Online Play (7%)
- Glitches (7%)
- Game Crash (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 New York City
|
Sign in | 11 days ago |
|
San Francisco
|
Sign in | 20 days ago |
 Manchester
|
Sign in | 20 days ago |
|
Urbandale
|
Sign in | 25 days ago |
 Sydney
|
Sign in | 1 month ago |
|
Upton
|
Sign in | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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rickjorgensen (@rickjorgensen) reported@JagexHelpL0ne @JagexSupport It says that I am being blocked because of “security rules”. This is independent from the login issue and only impacts the RuneScape website, not the game client. Basically, the site will not allow me to report a problemi. Yes, I am also impacted by the “login problem” as well
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TheGoku417 (@TheGoku417) reported@JagexHelpGavo Hi, I'm here because days ago there was a problem with my runescape account, they banned my account by rwt and the truth is I don't know why, I haven't done anything at all, I had days without connecting to my account and when I entered my account I was Banned
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Koopa (@Koopatroopa787) reportedBeen reaching out to someone who I used to play RuneScape with for the last few years to see if she wanted to play a new MMO together. I thought she was busy acting or maybe just ignoring me. I just learned she had passed away after getting very sick in 2016. My heart is broken.
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AfkGettingHigh (@AfkHigh) reported@RuneScape Reading this update has me slightly confused I received this email today but ive not been able to login since this all started Ive been locked out since day one so why did i receive the email today if its only for those few who have been somewhat able to log in during this issues
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CuteKitty/Kirsty (@Cute_Kitty92) reported@RuneScape I received the email thanks for the update but I couldn't login at all so saying I can't login on the 11th is a little odd as I couldn't login regardless but it's ok I can wait.
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6sic6 (@wczp6sic6) reported@RuneScape so is this affecting other accounts now I was playing a few hours ago now when I go to login my info just stays at a stand still.
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Danielius (@DanieliusDp82) reported@JagexSupport I have problems with client, and i need help
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jagex_save_osrspk (@JOsrspk) reported@OldSchoolRS @JagexKieren fix the damn pking!
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Goobdude (@goobdude) reported@JagexSupport Hey guys, I appreciate the work you're putting into resolving the log in issue. I have a bit of a problem though; my membership ends tomorrow. My OSRS account is a HCIM with little money, so bonds are out of the question, and when I attempt to pay for a package, 1/2
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slice cats (@CatsSlice) reported@JagexSupport issue still has not been resolved
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ronmustard (@ronmustard1) reported@JagexSupport I'm having trouble receiving emails in regards to disabling my auth , I got a new phone and forgot to transfer but I don't receive the emails and it's the right email address, can anyone help
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Nickypoo (@NickypooRS) reported@JagexSupport @JagexSupport two years of constant tweets and tickets, all I get is automated responses lmfao. I traded my OWN account for my OWN gp. If it were looked into, then you'd see the problem..
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jagex_save_osrspk (@JOsrspk) reported@OldSchoolRS fix your pking!!!!!!!!!!!!!! andpj timers...the game is not fun becuase of it!! so sad
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Neil 🤝 (@Hammothy) reportedRunescape reddit is legitimately a hivemind they've all jumped through so many hoops to convince themselves death costs arent an issue and switchscape bad
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juan carlos (@juancar98826389) reported@JagexSupport Good evening, I sent an appeal to address the problem of my bonnieyclyde account banned for a crime that I think was unfair, I hope a prompt response, thank you.
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Levit Salcedo (@LevitSalcedo) reported@RuneScape Just a thought @RuneScape, my Account has all data intact within the hiscores, I can login to webpage, see my clan, stats, info, everything. Therefore I assume there is levels to this, could it be that us that have a lesser degree be set out 1st since we dont need telemetriary.
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Sudo Bash (@RSN_SudoBash) reported@Im_Rubic @Demonheadge @RuneScape - but the worn equipment screen is not unlocked in the process. You play the game first, then do the character creation, and are locked to an unknown world number atm, with other tutorial players, hopping worlds dcs to login + lobby auto-logs in. it seems incomplete, but, it -
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Damien Payne (@DamianPayne4lyf) reported@RuneScape Yeah I can't log in, I guess they've done something on reset, sick of this man. Also fix the terrible client, just freezes all the time.
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Ben Coleman (@bcoleman95) reported@JagexSupport my game client can’t be open for 20 seconds without closing can you not have a broken game every day? It’s annoying when you can’t even load the game
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Ammastus (@Ammastus) reported@RuneScape I’ve been locked out since mid October, I guess steam works for now but still. Surprised this has taken so long to fix but it’s Jagex so I doubt it’ll be properly fixed. I haven’t received an email and have sent multiple tickets over the past few months.
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john lively (@teznik) reported@JagexSupport not only cannot i not log into rs but i cannot even get on rs main page anyone else got similiar issue ?
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Taco (@Sr_TacoRS) reported@rsnJudith @RuneScape Known issue that they’re supposed to be working on. But from the looks of it, are making it worse.
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slice cats (@CatsSlice) reported@JagexSupport issue still has not been resolved, I still have an automated username I cant do anything about
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Crypto McLover (@CryptoMclover) reported@RuneScape To people having trouble logging in, I found a fix for myself. My issue was, I typed in my login details but it just wouldn't do anything when I hit enter. Fix: Open Runescape client, open a second whilst the first is open, login using the second client then close first.
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ℕ𝕒𝕗𝕗𝕪★ ʀsn: ʀᴏᴍᴀɴᴄᴇ (@naffykins) reported@RuneScape I've not had problems before today 🤔 but this evening two client crashes/deaths while at Raksha, can get into lobby but when I choose a world to log into the client signs me out. Can't even get on mobile anymore! Is this normal/expected during the testing/maintenance?
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Daniel Cardona (@DanielCardona6) reported@JagexSupport can you please help me get access to my account? I can’t seem to login using my email and password. I have purchased a 3 month membership transaction ID TzYxaKeVGRdspcmgBscP9F for account name Lord_Sphyrex, please help me!!
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Ben Shapiro (@BShappy) reported@RuneScape 1 Joke a day until the problem is fixed. (I've got nothing else to do) I saw someone killing red spiders a few years ago and reported him for bug abuse.
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LizTheDog (@LizTheDog1) reported@JagexHelpElf @JagexSupport @OldSchoolRS All I use is runelite which I thought was okay (don’t have any additional plug ins). Did a scan, nothing found. I bought my laptop to only use for RuneScape since I can take it places. I can delete runelite if that’s the issue. I just really hope to get my account back 😢
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cody 🦝 (@CdyRnkn) reported@emo2thextremo @Masterballs I can’t decide between that and guardian tales to get my rpg fix... RuneScape kills my phone battery too quick unless I’m plugged in :/
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IVplaysgames (@IVplaysgames) reported@RuneScape Hi @RuneScape , my account is able to login, but has lost significant progress. I have filled in the form you've requested everyone to fill, but never received an e-mail about account being disabled. Does this mean my account won't be fixed in this batch?