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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Buzzex
(@RealBuzzex) reported
@JagexSupport I can't use this form because when I click contact us and then 'No I have not used membership' I can't login due to not having the phone with my authenticator and nothing I've tried has worked to cancel my authenticator
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Nick 🐿 Atticus
(@AtticusIAm) reported
@JagexSupport I'm having issues unlinking twitch and steam from one account and linking it to a different account. I have tried using the "help guides" on the rs site but they did not work. thanks
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luisa perez
(@luisape75206958) reported
@JagexSupport jagex I beg you, I want you to solve my problem, my account was banned for the use of macros, I never used autoclick, bot or other unauthorized clients, it is unfair to be banned for something that I never used, I appealed and they canceled does not make sense.
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Drewbe92
(@Drewbe921) reported
@JagexHelpSamo @JagexSupport I’m just gonna check on the dates and get back to you here. It’s been a while already I’m gonna say two years atleast by now I didn’t submit an appeal til months after the fact though so I’ll login and find out the dates and idk if replying here works but I appreciate the replies
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Andrew
(@Drewcas3D) reported
@simplordmike @OldSchoolRS Literally never claimed it would fix anything but go off
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luisa perez
(@luisape75206958) reported
@JagexSupport jagex I beg you, I want you to solve my problem, my account was banned for the use of macros,I never used autoclick,bot or other unauthorized clients,it is unfair to be banned for something I never used, I appealed and canceled it does not make sense. what happened
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mochii
(@mochiidemon) reported
Would I get in trouble for playing old-school runescape on my company's computer? 🤔
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mx-mr
(@simplordmike) reported
from
Brooklyn, New York
@OldSchoolRS VLS WONT FIX PVP LOL ITS A 0-EFFORT BANDAID
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l109l
(@l1_0_9_l) reported
@JagexSupport recently somebody put authenticator on my account and i keep getting emails for authenticator deactivation and stuff idk what is going on but my account is also disabled now ingame and i cant login because of that authenticator that i did not set up rsn: M OG I
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Cruise
(@CruiseDenzel) reported
@JagexSupport I;'m getting error code 15, can't create a new account for some reason. Please help.
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James Walter McIver
(@MciverWalter) reported
@CantMe98 @ArisugawaRS @RuneScape Ryzen 3250U Processor, 8GB DDR4 RAM here and I have no problems so far but in crowds I’m being careful.
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Adam
(@KingAdamM8) reported
@OldSchoolRS Can we expect to see a change or at least proposed changes soon for the specific issue of plunder being mass botted (particularly during membership promos) due to low reqs and crashing the sceptre price?
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reinaldo
(@reinald63195242) reported
@JagexHelpElf @JagexSupport Hello friends .. you have already responded to my other email where I say that it may be a confusion. And exactly it was. But they tell me that I can go to the option "LOST MY AUTHENTICATOR" and that it is to go back to the beginning again of all this problem.
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RS Chad 2
(@RsChad2) reported
@OldSchoolRS Can you fix the worlds?
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Guillermo
(@j4fmemo) reported
@kaceytron Some of us were too broke 🥺 and even if it was a ftp or btp. The computer part was an issue. Runescape stepped up though.
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jojo
(@jojosafk) reported
@SnowyTheHunter @RuneScape its not scrolling thats the problem.. its moving the camera.... scrolling on wheel is fine for zoom in and out.. pushing down to move the camera is clunky and hard..
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Jelle DeBoevere
(@Jelle9000) reported
@RuneScape Zoom sens reset bug fix pls
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Carlas
(@labastreneri) reported
@JagexSupport Maybe its possible you to change my login email to username or second email or block recovering on it? Im really tired of getting everyday tries to recover my acc. Today is more than 7 days of 2-3 tries per day.
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Brandon
(@Brandon14706554) reported
@JagexSupport Fix my acc ban
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Pwn
(@Pwnawegraphy) reported
@OldSchoolRS Fix pvp or you all should put dunces on...
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Coen
(@coen38727409) reported
@JagexSupport The website still doesn’t awnser my question or solves my problem.. when i log in via my old account username/ email, i log into a brand new character which my old character definitly did not was. I was like lvl 50 or 60
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Matthew
(@YaBoiMatthew1) reported
@jigamasta @OldSchoolRS I agree they should bring it back but only if they can fix it’s detrimental issues
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Sontix
(@PynusRS) reported
@JagexAsh so @JagexSupport Isnt supposed do Support me with my problems cause its not a support Channel?? Alright sir, sorry for trying to Contact anyone to get helped. Wtf
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diabetes mafia
(@AshSMASHtrash) reported
@meganbarbee_ @JagexSupport @Steam That's what I was thinking but it's the only reason I can think of that triggered it, I thought steam was a legitimate service hub for games and I'm just so confused
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Devin⚡️
(@Humanity_NE) reported
from
Elkhorn, Nebraska
@JagexSupport Are you guys having server issues right now? I usually get 20-30 ping and lowest/nearest server is at 80......
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James Walter McIver
(@MciverWalter) reported
@RuneScape Please fix the lag when in a crowd. I’ve heard of people using i9 processors on gaming laptops having this same problem when in a crowd. When too many people are in one space people lag like crazy.
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Zema 🕹
(@KevoZema) reported
@RuneScape Please fix the lag
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Jelle DeBoevere
(@Jelle9000) reported
@RuneScape Fix zoom reset pls
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Samantha Fortescue
(@SamanthaFortes3) reported
@JagexAsh @OldSchoolRS Has anyone attempted to create a new account recently? I've attempted to create a new account across 4 devices (one a freshly imaged machine) and 3 networks now and I can't seem to get past this Error code 15. Friends are having the same issue....
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Dale Read
(@SkepticD20) reported
@JagexAsh @JagexIanT @JagexSupport can't log into my account, I have the 'too many log in attempts' error and when i go to the website and try the 'forgot my password' link i get an error. I haven't had any e-mails from Jagex and i have the authenticator set up. Please help