RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 11/17/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (76%)

    Sign in (76%)

  2. Online Play (18%)

    Online Play (18%)

  3. Matchmaking (6%)

    Matchmaking (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPittsfield Sign in
South AfricaJohannesburg Matchmaking
United KingdomManchester Sign in
AustraliaMelbourne Sign in
CanadaGaspé Sign in
CanadaRegina Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • ArshadNeo2 Arshad Neo (@ArshadNeo2) reported

    @RuneScape Are u gonna fix death costs jagex

  • Nerdgasom Jonnycash (@Nerdgasom) reported

    @JagexSupport friends account is compromised he cannot login as it’s had someone brut forcing login attempts how can he fix this

  • dharmie_wells Dharmie Wells (@dharmie_wells) reported

    @Matthew47972579 @JagexSupport Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • microxRFANET OTuohy (@microxRFANET) reported

    @Luke28777203 @JagexSupport It really feels bad how your account has been locked I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy again

  • Matthew47972579 Matthew Allen (@Matthew47972579) reported

    @JagexSupport THIS IS BECOMING A JOKE! Jagex HAVE LOCKED MY ACCOUNT AND REFUSE TO GIVE IT BACk, I HAVE SENT IN 10 REQUESTS AND THEY GET DENIED EVERY TIME. IM CURRENTLY A MEMBER AND PAYING FOR A SERVICE BUT NOT BEING GIVEN IT. GIVE ME MY ACCOUNT BACK!!!!!!

  • JamesWorldAway1 James (@JamesWorldAway1) reported

    @JagexSupport The trouble is, I don’t know when I made the account and all of the transaction IDs have no name next to them so I can’t find the ones linked to that account … looks like it is lost forever

  • Sagpa_official sagpa (@Sagpa_official) reported

    @Luke28777203 @JagexSupport They never respond but I was lucky I got access back into my account, the customer service here should do something about there service if it wasn't for the help of @utopiantechh a reliable source of help who helped me fix my account I would have been in same condition till now

  • TayBray3 Tay Bray (@TayBray3) reported

    @Luke28777203 @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cybersupport109 on Twitter,he was the one who got me back into my account he will help you with your account

  • ZTonRS Zt (@ZTonRS) reported

    @JagexSupport Hello JagexSupport, my display name "ZT" was stolen and it appears that person got the display name banned. Is there a way I can get the display name back? I can show proof of ownership / confirm the e-mail login I had it on.

  • EricTil69239359 Eric Tillman (@EricTil69239359) reported

    @JagexSupport ...Authenticator code to log in to the wensite to change my registered email address so I can disable the authenticator. You see my problem here?

  • microxRFANET OTuohy (@microxRFANET) reported

    @RaySafdar410 @JagexSupport It really feels bad how your account has been disabled I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy again

  • RubyQcosplay Ruby Q (@RubyQcosplay) reported

    @OldSchoolRS I need help with my account, I don’t have access to my old email, and I can’t log in to disable the authenticator, my account was banned and I don’t know why 🥲 all the help tickets are not working

  • kovalenko7234 Виктория Коваленко (@kovalenko7234) reported

    @Luke28777203 @JagexSupport He helped me out when I had same issues, Inbox him now @ #barnscodess__ on instagram.

  • nlemurbcaf Emily Endina (@nlemurbcaf) reported

    @Matthew47972579 @JagexSupport I was so terrified when I had problem with my account, i talked to their customer care and support but all to no avail, i was told to text @wondrfeul on Twitter, he helped me all thanks to him, if you have any account related issues kindly text him. He’s reliable and legit✅

  • dharmie_wells Dharmie Wells (@dharmie_wells) reported

    @Luke28777203 @JagexSupport Dm @legittool ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • vad241 Lady Vad (@vad241) reported

    Who the hell in their right mind thinks putting a tax on the GE is a good thing? Just make **** more affordable and monster drops profitable again, we don't want any tax damn it! That's how u fix the economy. 😠 #runescape

  • TayBray3 Tay Bray (@TayBray3) reported

    @Luke28777203 @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cybersupport109 on Twitter,he was the one who got me back into my account he will help you with your account

  • lrickcommhub pamela (@lrickcommhub) reported

    @tiptoncorey182 @JagexSupport I was so terrified when I had problem with my account, i talked to their customer care and support but all to no avail, i was told to text @wondrfeul on Twitter, he helped me all thanks to him, if you have any account related issues kindly text him. He’s reliable and legit.

  • jason_cadwell Jason Cadwell (@jason_cadwell) reported

    @JagexAsh @JagexSupport can you help with this issue?

  • HazletonKen Ken Hazleton (@HazletonKen) reported

    @RuneScape None, FIX ALL THE ISSUES FIRST FOR CHRIST'S SAKE

  • Deathsreaper7 DeathsReaper7 (@Deathsreaper7) reported

    @JagexSupport this brings me to account recovery.. and when i type in the login it says its not a valid email... thats why i was asking for help in the first place. i appreciate the help, but its getting no where

  • boyDIFFERENTs RAIDER👽 (@boyDIFFERENTs) reported

    @barbosadex2 @JagexSupport Got referred to this tech specialist and he helped get over my account issue... contact @Debugcap I’m sure he can help

  • Fargowise2 Fargowise (@Fargowise2) reported

    @tiptoncorey182 @JagexSupport I had the same issue and I was recommended to @tipshack_02 on Twitter and there gave me the best service, I think you should get in touch with them support isn’t helping

  • iliwynn iliwynn (@iliwynn) reported

    @Jagex @RuneScape FIX CLICK BOXES

  • lrickcommhub pamela (@lrickcommhub) reported

    @Luke28777203 @JagexSupport I suggest you reach out to @wondrfeul Twitter, they help with all hacked, banned, disabled,locked account related issues, she’ll help you ✅

  • microxRFANET OTuohy (@microxRFANET) reported

    @treycole699 @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @mvzlay and he got it fixed today hit him up and be happy again

  • RaignTK Ryan (@RaignTK) reported

    @JagexSupport Hello! I keep getting "to many login attempts when trying to use the osrs client downloaded via website. I can login on mobile and steam since it bypasses whatever check you use. I've tried flushing dns and renewing it but that did nothing to help.

  • LazyeyeOSRS Lazyeye (@LazyeyeOSRS) reported

    @SonnyJrLive @JagexSupport @Deth_Mix How is it useless? Just because he didn't get back the account status? They stated that there is technical issues with that and integrity of the game mode, then provided ways to secure the account better. Seems reasonable to me.

  • TayBray3 Tay Bray (@TayBray3) reported

    @ForgetBlake @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cybersupport109 on Twitter,he was the one who got me back into my account he will help you with your account

  • RubyQcosplay Ruby Q (@RubyQcosplay) reported

    @JagexSupport I need help with my account, I don’t have access to my old email, and I can’t log in to disable the authenticator, my account was banned and I don’t know why 🥲 all the help tickets are not working