RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/16/2026 10:20

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (27%)

    Online Play (27%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
BrazilSumaré Sign in
New ZealandNew Plymouth Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • jenkletooth Jenkletooth (@jenkletooth) reported

    @JagexSupport I’m trying to login to my old RuneScape account from like 2007. How do I reach customer support on a direct message?

  • BigMasketta Masketta (@BigMasketta) reported

    @DKHo_OSRS @OldSchoolRS If a floor not being 100% the same messes you up, you have serious skill issues. Instead of crying about the game, play the game and you'll stop sucking

  • GamingC00432621 Gaming Channel (@GamingC00432621) reported

    @JagexSupport I can share rsn, login username, registered email address privately

  • camothagoat1 Camo 😈🔥🎵 (@camothagoat1) reported

    @iBeasley17 @JagexSupport Luckily they recommended @ethicalogs for my account and he help me fix my account is now working perfectly hopefully he can help you too.

  • wambotuff jack higgins (@wambotuff) reported

    @JagexSupport currently having issues with the new jagex launcher, is this correct account to ask for help ?

  • Luke_____S Rusty (@Luke_____S) reported

    @OldSchoolRS Issues? Jagex? NO SHOT!

  • ThePureSeb Lagunarium (@ThePureSeb) reported

    @CapeChampion @OldSchoolRS they just need to foolproof from ddos attacks and fix server lag when more than 300 people in a world and then it will be amazing

  • soledelicacies Shamsal (@soledelicacies) reported

    @JagexSupport @Jagex any chance of a fix for guardians of the rift while on IOS?

  • Cory45598848 Baddog (@Cory45598848) reported

    @JagexSupport Hello im trying to recover an old account thats linked to my Facebook and also linked to a deleted yahoo email account. Im having trouble recovering the account. Please help

  • frangalvin Frances (@frangalvin) reported

    @davowaser @JagexSupport Try @tylerfxl now to fix your account immediately

  • RistiRujit Risti (@RistiRujit) reported

    @Rip_David_Osrs @JagexSupport Text @anectodal now to fix your account immediately

  • NFTHero2 Agent Level Up 🌻《TYR》 (@NFTHero2) reported

    @0xsussboi @0xchillm0n I think whoever solves that problem is someone who can create an game that's immersive enough for players to value their in-game/digital assets higher than irl assets. Believe it or not, it's possible. En masse? I think so. Games that came close to it maybe WoW, Runescape, etc..

  • MaryannGow Mary-ann Goodwin (@MaryannGow) reported

    @OldSchoolRS Still can’t login via RuneScape account button on android phone. Google play button works! Over 28 hours now. I’ve tried reinstalling countless times. Please fix!

  • Normo13361835 Normo (@Normo13361835) reported

    @OldSchoolRS I am having trouble logging in, my account gets "too many login attempts. please wait a few minutes before trying again." over and over and over and it isn't going away anything I can do to fix this? it happened since the first time I tried to login

  • greatnotorious Michael (@greatnotorious) reported

    @JagexSupport @OldSchoolRS One issue, this is for #OSRS. The support page doesn’t cover old school item losses. I lost out on 300k that I should’ve gotten :(

  • Jai_bella_ Jaimie Bella (@Jai_bella_) reported

    @Bacardisaiah @JagexSupport @Rous_Cybertech helped me to retrieve my acc when I got issue and support services aren't responding

  • Jake_SmithRS Jake Smith (@Jake_SmithRS) reported

    @JagexSupport The world i play on usually has not got too many players (around 100-ish) as well as a ping hovering between 11-13, my computer specs are way above the required specs so i am at a crossroad of pin pointing where my problem lies.

  • Jake_SmithRS Jake Smith (@Jake_SmithRS) reported

    @JagexSupport I have changed the client to compatibility mode (Using Windows 11) and noticed that (persumably) when the client freezes for a tick, i feel as if that would have been the issue. i have checked tech help to search for other possible solution but nothing else matches my problem.

  • frangalvin Frances (@frangalvin) reported

    @allmightyjosh @JagexSupport Try @tylerfxl now to fix your account immediately

  • CapeChampion Champion's Cape (@CapeChampion) reported

    @OldSchoolRS If there ever is another DMM season what actions can be taken to avoid future issues like this? No more 1v1s?

  • booie24 Stephen Griffin (@booie24) reported

    @OldSchoolRS Please fix wildy bosses

  • marcus_martino3 Marcus Martino (@marcus_martino3) reported

    @JagexSupport @jagexsupport I’m having issues with disabling an Authenticator. Whenever I go to login and disable the Authenticator I don’t receive an email about disabling it but if I reset my password I receive an email… Please help.

  • Jake_SmithRS Jake Smith (@Jake_SmithRS) reported

    @JagexSupport I resorted to restarting my internet router to see if that may have been a possibility even though i have nto experienced any internet issues. The problem is still persisting.

  • Lucas_pz1996 Lucas Perez (@Lucas_pz1996) reported

    @JagexSupport Yes I have, but it doesnt solve my issue.

  • jennybond22 Jenny Bond (@jennybond22) reported

    @Rip_David_Osrs @JagexSupport I also encountered similar issues support service were just useles @willie_xoxo_ helped

  • JagexSarnie Mod Sarnie (@JagexSarnie) reported

    @farmerpete184 @OldSchoolRS This should have been applied already. If you feel like there's an issue please DM me.

  • Normo13361835 Normo (@Normo13361835) reported

    @JagexSupport I am having trouble logging in, my account gets "too many login attempts. please wait a few minutes before trying again." over and over and over and it isn't going away anything I can do to fix this? it happened since the first time I tried to login

  • MisterJonesyy Aidan Jones (@MisterJonesyy) reported

    @RuneScape But when will we get it? That’s the real issue

  • JagexSarnie Mod Sarnie (@JagexSarnie) reported

    @Dufmaan @OldSchoolRS Just pinged you back a message, could you try to login to the worlds now and let me know.

  • JagexSarnie Mod Sarnie (@JagexSarnie) reported

    @farmerpete184 @OldSchoolRS This should of been applied already. If you feel like there's an issue please DM me.