RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  casi (@eepycasi) reported 2 minutes ago

  @OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.

• 
  LuizSandmann (@LSandmann) reported 4 minutes ago

  @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.

• 
  Martin (@martinieks) reported 4 minutes ago

  @JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website

• 
  VVBald (@VVBald) reported 6 minutes ago

  @OldSchoolRS A new slayer dungeon? No one uses te elven slayer dungeon why don’t u fix that first?

• 
  Olle Hellberg 🇸🇪 (@gigagoblinoid) reported 6 minutes ago

  @Grove_St1 @EmperialAsh @OldSchoolRS Have you ever stopped to think that you may be the problem, rather than everyone else?

• 
  JB 22 (@JBellingham22) reported 10 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  David @ Japan! (@1davidj) reported 11 minutes ago

  @ronkas6 @OldSchoolRS Chickening does not cause the boss to die any faster and takes minutes to even do so (which he should be dead by) bc it has a def reduction cap, so I don’t understand the problem with allowing him to be chickened. I’m trying to understand why it was problematic enough to remove

• 
  CrudeBunny (@Samyazas) reported 14 minutes ago

  Everytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..

• 
  Scott Jones (@Scott2Tall) reported 14 minutes ago

  @JagexSupport I am having problems swapping characters on old school RuneScape mobile. I signout and click login and it auto fills and doesn’t allow me to choose another account. (Not a Jagex account)

• 
  mark (@mark99229) reported 17 minutes ago

  @CaitlynJen50949 @OldSchoolRS Judging by your profile I think you have bigger problems than the alphabet people hurting you

• 
  Macca (@LifeOfMacca) reported 18 minutes ago

  .@Jagex @JagexSupport Why, when you have asked my to migrate my account to a Jagex account, have you created a whole new *** account for me? I did not ask you to do this. Fix this.

• 
  Mr.***** (@CrabIsMeat) reported 24 minutes ago

  @OldSchoolRS Why isnt this polled? Honestly, pride items and references should be polled. Same with every other yearly event. If enough people vote yes, then there is no issue with pride. Polls should be used more often.

• 
  topsu (@topsu111) reported 25 minutes ago

  @donutshop56 @JagexSupport fix this

• 
  Sugar Beard (@SirSugarBeard) reported 26 minutes ago

  @JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?

• 
  Bob (@MooninRun) reported 28 minutes ago

  @JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?

• 
  Dave (@NoFlexFults) reported 29 minutes ago

  @OldSchoolRS Talking about player support, who can I reach out to about a friend who’s account is banned on login screen from launcher but can login to the website and sees no offences listed?

• 
  Grove St (@Grove_St1) reported 32 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  Smitty (@smith1792) reported 35 minutes ago

  @Ander_Mander @OldSchoolRS I think it's fine, just how easy oath is to obtain is my issue. I think inq Def should be boosted so all 3 sets stand along side ea other depending on content. Creates the desirable grind to have all 3. But the content to obtain all 3 should have similar difficulty.

• 
  A **** named slickback (@bemis666) reported 39 minutes ago

  @OldSchoolRS They got ddos

• 
  Iron_Lord (@TheIronLord) reported 41 minutes ago

  I'ma be honest @JagexSupport @JagexAsh not being able to hotkey prayers in OSRS as a disabled person with neurological issues and being told I'll be banned for making the game more accessible to myself is kind of **** and y'all should fix that. I can't "2 tick" and all that in rs3 either and I will 100 use my mouse in the way it's intended and program it to spam the clicks for me. If y'all ban me for making a game accessible that I've played for over 20 years then **** it.

• 
  🌏 Destin (@_SimpleTimes) reported 46 minutes ago

  @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

• 
  Craig Dickerson (@pkrcraig) reported 48 minutes ago

  @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

• 
  Lutrios (@Lutrios_) reported 49 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.

• 
  Tony Magee (@kursedy0u) reported 50 minutes ago

  @OldSchoolRS Any fix for the players that have been falsely banned yet?!

• 
  Luke Macaulay (@LMacaulayCulkin) reported 50 minutes ago

  @DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.

• 
  dumbdumb (@dumbdumbRS3) reported 50 minutes ago

  @JagexSupport @RuneScape Don't you hate how Jagex treats u like a child and automatically checks for newer graphics drivers everytime you login?

• 
  Dhargash (@Dhargash) reported 53 minutes ago

  @jagexsupport @oldschoolrs @runescape hey the login servers have been down for multiple hours now and not sending email codes

• 
  000x (@000x_eth) reported 53 minutes ago

  @OldSchoolRS @JagexSupport please help me. When I click to log into my account on mobile, it skips the login screen and just logs me into my alt. I can’t log into my main because it never bring me to the screen to type in my email/password.

• 
  Retired Hybrid (@RetiredHybrid) reported 54 minutes ago

  @EldadelinKantor @OldSchoolRS You said that with a straight face? More bots/players afking for 25min login timer doesn’t equal more popular. It hasn’t gotten better in like 4 years.

• 
  runman (@vicklernesser) reported 54 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I'm actually trying to wrap my mind around how you could even perceive this as a problem. Why is any of this a problem? Oh no, I have to use ANOTHER skill at the destination? God forbid. That's horrible. I need to do sailing to access sailing resources? **** thats horrible