Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (65%)
-
Online Play (29%)
-
Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
TheNautican
(@TheNautican) reported
@JagexSupport @JagexAsh went to login to osrs, account says disabled/incorrect authenticator code. Trying to get into settings to see what happened, but no e-mail is being sent to my address. How to proceed? Its been a couple months of me not playing but I'm still subbed lol.
-
White Partyhat
(@White_Partyhat) reported
@OldSchoolRS please handle this bot problem at LMS, like getting ready to just delete this game.
-
Linda Mezger
(@SomeoneMayHave) reported
@JagexSupport #runescape I have tried multiple times to receive a validation email for one of my accounts. Yes I have checked spam and nothing. What else can I doing as I cannot access an account I am paying for. The mail is on zoho mail, is there a known issue with this email?
-
Just call me Ains
(@AinsDarling) reported
@OldSchoolRS is there any way to contact support team? cause i've been trying to contact anyone to get help with a ban issue and still no response :( RSN: AinzDarling, got banned by no reason
-
LiquidCactus
(@LiquidCactus_) reported
@JagexSupport Is it possible to contact support anymore? Spent the last 20 minutes going round in circles trying to get a direct link through the "knowledge base" but as my issue doesn't have a page there is no way to submit a ticket
-
Jacob Rhituonzye Kaura
(@jr_9_7) reported
@BigPappi_Chavez @JagexSupport Send a message to derek_hosten on Instagram he is legit and honest, he help me fix my account when it was hacked
-
jermain van brenk
(@jermainvbrenk) reported
@JagexSupport you know these answers are useless just help me change the login mail or block other ips that trying to login on it… this makes me furious that you guys wont even try to solve these things….
-
Brad
(@Brad17764712) reported
@JagexSupport with no registered emails ( I get none of the emails) and an Authenticator that doesn’t work because my old phone died and the account didn’t transfer over - how can I login? Account recovery did nothing to disable my Authenticator which is what I need. Thanks!
-
Adam
(@greaaataaadam) reported
@JagexSupport And plz watch the 2 videos I posted-I can't trouble shoot this. Thx.
-
Erica Bell
(@EricaBe38581876) reported
@iBeekie1 @JagexSupport I was recommended to @Quick_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
-
Yhanadee Corpuz
(@Jennifer01477) reported
@Alceon3 @JagexSupport It's really sad Well my was fix with the help of @MARUHACKSS_ on Instagram, you can reach out to them for help.
-
your mom
(@whoisdorito) reported
@JagexSupport I am still having so much trouble trying to remember pes I made when I was 9/10. Is there a less generic route to start the recovery process to change my email? I know the original creation email but there is no place to fill that out on the generic recovery form.
-
Célia Catalbas
(@MaraAnn333) reported
Yall remember back in the day when you could glitch @RuneScape into giving you members permissions by getting next to the members area, replay your position as past entrance, then where your trying to leave the area? used to be just a little javascript. idk if it's still doable.
-
Yhanadee Corpuz
(@Jennifer01477) reported
@BigPappi_Chavez @JagexSupport It's really sad Well my was fix with the help of @MARUHACKSS_ on Instagram, you can reach out to them for help.
-
Yhanadee Corpuz
(@Jennifer01477) reported
@SkHelper @JagexSupport It's really sad Well my was fix with the help of @MARUHACKSS_ on Instagram, you can reach out to them for help.
-
Matt V
(@MattV68390056) reported
@JagexSupport I have changed all of my information however the original email i used for login I cannot recover. I still have all of the most recent info but my recovery claim is getting auto denied.
-
Yhanadee Corpuz
(@Jennifer01477) reported
@footballpepe @JagexSupport It's really sad Well my was fix with the help of @MARUHACKSS_ on Instagram, you can reach out to them for help.
-
Gianni Matragrano
(@GetGianni) reported
@idredman You know, and honestly, I like a lot of live service games. Lost more hours to Runescape than I should have as a kid. It's fun. I just don't think it needs to be every game. Even non GaaS often focus on hundreds of hours of content, it's cool, but they don't ALL need it is all.
-
ArthurTGCOF
(@ATgcof) reported
@JagexSupport I'm experiencing huge amounts of lag on your NXT-Client.. Whenever I open a menu, teleports, open bank, a bossmode changes... has made it almost impossible to boss for me, as I risk of dying quite frequently, as I have to predict every move 2-3 seconds ahead of time
-
Jeremy🔥
(@scapefuel) reported
@dan_barge @JagexSupport Takes 48 hours for jagex to approve, but fixed the same problem for me
-
Fast_Recovery_
(@fast_recovery_) reported
@MichaelBorsch @JagexSupport Inbox me directly let’s fix it
-
jumat kareem ❤️
(@jing39725) reported
@GramOfWeedy @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
-
DORITOSHREDDER
(@doritoshredder) reported
@JagexSupport Is some runelite plugin bannable or something why would i get banned for no reason? is there like some issues with runelite, all i really use is menu entry swapper and nothin else
-
Skilz2themax
(@Skilz2themax) reported
The urge to buy a WII switch, play it for an hour and then go back to runescape is strong. I have issues.
-
Tom Foulsham
(@FoulshamTom) reported
@JagexSupport Having an error when trying to create a new account 'The Web Server Is Not Reachable' - tried on several devices - Is there an outage???
-
Erica Bell
(@EricaBe38581876) reported
@iBeekie1 @JagexSupport I was recommended to @Quick_restore. He was able to recover my hacked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back
-
Jessica Millward
(@JessicaMillward) reported
@RuneScape I can't log in to Runescape today any issues with the servers?
-
Foxo
(@Foxo444) reported
@JagexSupport I created an account via game center, but when I log onto the website through Apple it creates a new account. I connected an email to the account for a normal login but it says the account doesn’t exist. I can still login via Game Center on my iPad however. Not sure what to try.
-
sports burner
(@diddykongfan13) reported
@JagexSupport Eliza, you have to login in to change your email. Aka use the Authenticator that I don’t have access to.
-
Choerry JY1 Dubu
(@BritishDubu) reported
@JagexSupport Hi, My account has now been banned for botting because of this issue with the client?