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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Tony
(@Tony42097274) reported
@OldSchoolRS what’s up with RuneScape being down on mobile how have you guys not fix this problem I’m sure you cause a lot of issues and for that I feel as if you guys owe us a bond or free membership because we have to pay to play your game as a member but most importantly
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Fatalsteven
(@Fatalsteven159) reported
@OldSchoolRS its time to fix it guys , its getting on my nerves
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The Dx
(@Da_Axie) reported
@JagexSupport fix mobile please been down all day
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George Langanis
(@GeorgeLanganis) reported
@OldSchoolRS The problem is still going on how much longer are we to expect until it is fixed?
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Marcus Darko
(@marcus_darko) reported
@JagexSupport Still having problems getting a password reset. Is their anyway I can live contact somebody?
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james sweeney
(@sweeney_james) reported
@OldSchoolRS Takes two days to fix? Talk about priorities? 🥴
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Han
(@hannahekemp) reported
@OldSchoolRS It was crashing on my iPad so I used my phone to move my guy out of the GE to a less populated area and that fixed the issue for me ¯\_(ツ)_/¯
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Cocky Grain of Sand
(@De_Minimis) reported
@c0rnwalis @OldSchoolRS They are saying busy servers as a cop out. I tried on servers less than 200 players, still happened Someone ****** up bad on the last update and I don’t think they have the iOS expertise to fix it soon
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shmoopyboopers
(@shmoopyboopers) reported
@OldSchoolRS Unskulled PKing is an abuse of mechanics. BH1 had a huge problem where 1 prayer accounts had claws/fire cape and simply brought a GP risk. "I risk 1m you only risk 200k!" even though that player who only risked 200k could lose their +1 item. At this rate, I'll probably quit OSRS
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Allen Yordy
(@AllenYordy) reported
@JagexSupport trying to find out if An extension for bonds will be given since I’ve missed about three days of mem because of these issues with login @OldSchoolRS @Jagex
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blain
(@blain04322507) reported
@JagexSupport Yeah act like you guys don’t make mistakes you’ve been a game for 15+ years and have Stone Age customer service and there are reports all over YouTube and Facebook about you guys false banning on video give me a break don’t act like your **** don’t stink now jagex
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Cocky Grain of Sand
(@De_Minimis) reported
@OldSchoolRS Very disappointing and slow reaction to a problem that was clearly caused by the latest update/maintenance “Some” is an understatement. The world servers are at record lows. At least half of normal activity. Thousands of mobile players are affected, not “some”
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Harry Powell
(@bjj_harrypowell) reported
@JagexSupport good morning K, I attempted to run through the second option (account recovery), all i have been asked to do is to reset my password, which i did, however i am still not able to remove my authenticator, due to the same error. Any other things i can try? Thanks
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m karter
(@M_Concannon) reported
@OldSchoolRS Eh lad I’ve missed out on mad gains and mad bank over this issue. I pay for members for 24/7 access and I need 24/7 access. Bro I’m will to take a one day reimbursement for my membership or just a little twisted bow or a scythe. Please get back to me
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Champ
(@ToooSpiffy) reported
@OldSchoolRS Dude fix that **** fast what the *** is wrong with y’all??!
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Dennis
(@Dennis_Utd) reported
@JagexSupport As you can see in the video I posted, that's everything that happens when I try to login using a Runescape account after linking it.. Over and over again
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sadboi2001
(@senseiguwop) reported
@OldSchoolRS everytime i pickpocket the master farmer in draynor in osrs, if he catches me my mobile app takes me back to the login screen, Please help
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Certified Retard
(@FGASDKGKLRDSFs) reported
@JagexSupport The problem is that i gets denied is because the character name is unavailable apparently. Which is completely wrong and it must have been changed along with my email. I could send you all the info that was on the account before it was hijacked.
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Alex 🇬🇧🦁
(@britishpike) reported
from
Murfreesboro, Tennessee
@ILavitz @JagexSupport This has just started happening to me. >Login >click here to play >booted to be logged out >can’t log back in because I’m “logged in”
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The Villian
(@tradingfana) reported
@wndgame What about the legal issues from using runescape private server? Jagex could be a problem
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Im_lavitz
(@ILavitz) reported
There’s an issue on mobile that keeps kicking my account off of the account. Not log off, kicked to the OSRS Home Screen and the account stays logged in. This happens when I either teleport, create impling jars, have my infernal axe proc, or simply being idle. @JagexSupport
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blain
(@blain04322507) reported
@JagexKieren @OldSchoolRS False bans are cool you know what else is cool a 15+ year old game with Stone Age customer service with false bans left and right hundreds caught on video and even more claims all over the internet our player base has been low and it’s definitely not getting any higher due to it
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sarah
(@srslysarahb) reported
@JagexSupport Hello, is the game currently down? I am unable to connect at all from my iPhone or iMac. Can’t even get to the loading screen to try and sign in.
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CFD
(@ConorFev) reported
@JagexSupport is it possible for your workers to make an error while banning accounts, as human error does exist since they are all ‘manually’ checked, as i was wrongly banned, is there anything else i can do
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jake
(@jakeybrucey) reported
@OldSchoolRS Can you ******* fix this
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Bröther Beck
(@CJBeck33) reported
@JagexSupport why is it so hard to just email you guys directly about a problem? I’ve searched your whole OSRS website and I can’t find a direct email for you. None of the options are what I’m looking to talk about.
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Dennis
(@Dennis_Utd) reported
@JagexSupport Why is my account gone when I log into OSRS mobile? I'm at tutorial Island? When I login on pc my account is there? #OSRS
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Luke 🇨🇦
(@lukeh_rs) reported
@JagexSupport @JagexAsh Not sure who else to ask but I keep getting logged out when on mobile when I interact with certain things. Had it happen at the blood altar and teleporting with the book of the dead. Any ideas on how to fix this?
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Dennis
(@Dennis_Utd) reported
@JagexSupport Yes, the exact same login works on pc clients aswell as the Runescape siste
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vivi miloslavich
(@vivimiloslavich) reported
@AzzamA47 @JagexSupport Exactly what i went through, I couldn’t access my account even after reaching their support service and never got a respond until a friend referred me to #techietask_support on Instagram on I reached them and they succeeded reinstating my account they can help.