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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Liz davey
(@davey5680) reported
@ScottCampbell90 @JagexSupport My account also got hacked and support service aren’t doing anything about it, so I contacted Fredrick_hackk on Instagram he successfully retrieved my account, he’s legit and reliable
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Nate
(@Nado_95) reported
@JagexSupport Hello I’m looking for some help with my account. My account has an old username to login and it is almost always being brute forced and I can not play on client is there anyway I can get it changed to an email login please.
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Bjørn H.
(@bhv95) reported
@JagexSupport im sorry but this is not a problem from permier pass, its a problem from the free 50 bank sapces for being a member, i ahve bought all of the bank spaces with rune coins
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UIMZuko
(@UimZuko) reported
@OldSchoolRS how about you guys invest in some decent servers all this game ever does is lag and no its not me i have 1 gb down and 50 up its so frustrating wenn you die because the game completly freezes for 5 sec we pay what 10 euros a month for lag
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DrFloof the Ravensworn
(@rs_drfloof) reported
I bought the @RuneScape premier club for 2022 with the discount for being impacted by the login lockout and still got none of the premier club perks. Can’t access the new outfit. Looked on RS website to find who I can contact and found nothing. Please help @JagexSupport
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George Simister
(@B0nk_pl0x) reported
@JagexSupport My RSN: Dadddy Chill I havent made any error. I only pay for membes on the one account. I have no issue any other time, however you rebilled and no member. I have bank receipts if needed
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Collin Murray
(@CollinM15125462) reported
@JagexSupport i remember a time when you could easily contact and solve issues with in a days time, yeah i have been arond this game that long. how horrid can the service team be? when does it stop being about money and actually helping the people who pay your bills.
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GeminiRift
(@GeminiRift) reported
@Josh50358374 @OldSchoolRS I'm just saying it doesn't seem like a Jagex issue.
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Callum Hunter
(@CallumTheHunter) reported
@JagexSupport Hey, so, I've been trying to disable my #RuneScape authenticator since the 7th. Every disable email, an error. I found a tweet from Jan 2021 saying how to talk to mods, and I was given two responses "Wait longer so you can get an email with the same error again" 1/2
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Dr Shepherd Bailey
(@drshepherdb001) reported
@902ranger1 @JagexSupport Go inbox #waynehack22 service provider on Instagram he is fast and Accurate in recovering hacked and suspended account, he recovered my account within 30 minutes, he is the best
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Manuel Villa
(@Manuel01Villa) reported
@JagexSupport Please account sign in manuelvillap
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Collin Murray
(@CollinM15125462) reported
@OldSchoolRS so after a year of hell i finally last night got my account back, to have jagex ****** service lock it due to suspected be stolen, ive tried so ******* hard for a YEAR and finally got this back.
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DrFloof the Ravensworn
(@rs_drfloof) reported
@naffykins @JagexSupport Yeah the link is broken for me too
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James Foster
(@TheDuckster17) reported
@rs_drfloof @RuneScape @JagexSupport I had the same issue.. it looks like they are trying something new with this one.. you have to go marketplace > Benefits > & claim each benefit of premiere.
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Noah McCune
(@Noah56781) reported
@JagexSupport Having issues with logging into my steam made account after adding a email and a password verified and changed the password multiple times even the website does not seem to accept it either what do I do now?
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Tony Help And Recovery
(@tony_recovery) reported
@CashMoneyBorz @JagexSupport Inbox me directly let's fix it
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luis carlos ramos
(@drako_rda3cri) reported
@ScottCampbell90 @JagexSupport Go inbox MYSTICHACKED06 on Instagram My account also got hacked and support service aren’t doing anything about it, he successfully retrieved my account, he’s legit and reliable.
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Collin Murray
(@CollinM15125462) reported
@Osrsplayer20 @JagexSupport your not wrong the companies that have taken over really ruined the customer service
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Collin Murray
(@CollinM15125462) reported
@OldSchoolRS someone want to unlock my account before i use my following to leave bad reviews spammed daily about how ****** jagex service is
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Callum Hunter
(@CallumTheHunter) reported
@JagexSupport 2/2 Followed up by "Change your registered email, which you can't do because you can't login because of the authenticator". It's been a couple days since I last had a response. Can someone, PLEASE, just disable my old phone's authenticator? I can't. I've tried for over a week.
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Alborz 🇮🇷🇺🇸
(@CashMoneyBorz) reported
@JagexSupport Yeah I haven’t played in years and I add an Amazon prime reward to my runescape account. When I go to log in, it says I have been perma banned for macroing and I cannot appeal this ban. I have never ‘macro’d’, all I have is mithril… Either this is an error or I was hacked.
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tacymist
(@tacymist) reported
@JagexSupport I need help with authenticator. It's not taking the 6 digit code, says it's wrong even though it's not. The useless support article says make sure time is synced. It is. Need a person to explain issue, not some trash article.
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mux B*L*M
(@speIlthief) reported
woke up during a night terror, had a tiny panic attack for exactly 2 minutes. i played runescape for 1 of those minutes and then fell back asleep. thank you sir for your service
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Jean Paul ツ
(@JeanPaulRS) reported
@JagexSupport who can I ask regarding a problem with Runescape discord server?
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Collin Murray
(@CollinM15125462) reported
@JagexSupport my error messege account locked as we suspect it has been stolen, my account is bigcat04. i was locked out due to not being able to acess my info. now that i get my info after months of no help from jagex yall lock my account, this is pathetic
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Richard Jeff
(@richardjeff1344) reported
@ScottCampbell90 @JagexSupport Sorry for the inconvenience, I had this same issues few weeks ago, I contact the support but there was no response so I was recommended to carrick_cyber1 on Instagram, he help me solved my issue. I’m sure he can help with yours too.
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crown stone
(@crownstone121) reported
@CashMoneyBorz @JagexSupport l know tech specialist that could get your account back they just got mine recovered I can’t help but recommend them to anyone that has the same issue I had it’s GREESTECH on lnstagram if you might need their help also
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christin🎉❤️🔥
(@ni99aman) reported
@902ranger1 @JagexSupport I couldn’t log in to my account, I have changed my mobile phone number when I try to log in to the app with my old registered phone number with my original passcode I get an error message. Till I reached out to Unimeta_tech on Insta and they assisted me in getting my account.
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Morray
(@MorrayFive) reported
@CollinM15125462 @JagexSupport Had exactly the same issue but i was helped by a hacker called KridCrack on Instagram he's the best. Text or WhatsApp him +14144854707
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quickscopejim
(@quickscopejim) reported
@JagexSupport fix your damn bot detection there are thousands of lms bots and I can’t report them in game cause the screen won’t stay up long enough. Honestly what a joke of a company