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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (63%)
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Online Play (25%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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n3 | Clearly Silver
(@ClearlySilver) reported
@JagexSupport #osrs I've been having an ongoing issue that I've been trying to figure out for quite some time now. My account was locked back in late 2019/ early 2020. I have tried everything I can think of to contact support. This is my last breath at trying to regain access.
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Usman Ali
(@Usmanali4847) reported
@JagexSupport Would you treat your 5 year old user by closing the account for no reason? You need to think, I claim didn't RWT. I am asking for help for last two days but You are not sincerely solving my problem
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salvatore fracasso
(@salvatorefracas) reported
@Tyler_Gallop94 @JagexSupport It really feels bad how your account has been Banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Usman Ali
(@Usmanali4847) reported
@JagexSupport Can you investigate my account ban problem?
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halie paige
(@byers_halie) reported
@LovelyCola9 @OldSchoolRS Had same issues with my Daughter account again until I contact Dellycrack22 on Instagram he can help you
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Masked Gay
(@ACdudeforlife) reported
@JagexSupport Please look into recent report abuses I’ve sent. I’ve had a player use terribly offensive language. Children play your game and people telling others to “slit their throats” and “kill them selves” is an issue for me.
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Powell rhony
(@Gentle_Bahd_Guy) reported
@d0c047 @JagexSupport @JagexAsh This was the same issue I faced some days ago , then CYBER_TEKH on Instagram was being recommended to me and my account was unbanned
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Leeroypon
(@LeeroyPon) reported
@JagexAsh @OldSchoolRS Sorry to bother you again, but I ran into a problem during Royal Trouble. I was asked to add a crossbeam so I tried making one. I got nothing interesting. I think the naming is incorrect. What was being made was a brace. Is this for the support team? Cheers
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n3 | Clearly Silver
(@ClearlySilver) reported
@JagexSupport It is the correct account. I still have access to the authentication app. And it still has it linked to the account. But when I try to login it says my credentials are wrong. So I reset my password, and it says the same thing.
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Scotchdave
(@Scotchdave2) reported
@JagexSupport can I just say that I'm extremely unimpressed with your support team. Has to be the worst customer support I've dealt with,my issue from over 2 weeks ago still hasn't been resolved or looked at.
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ThaStrake|Simon
(@ThaStrake) reported
@RuneScape "I see the bad moon a-rising I see trouble on the way I see earthquakes and lightnin' I see bad times today!" 😱
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salvatore fracasso
(@salvatorefracas) reported
@_JohnTheThird @OldSchoolRS It really feels bad how your account has been hacked I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Powell rhony
(@Gentle_Bahd_Guy) reported
@Tyler_Gallop94 @JagexSupport i have this similar issue , but CYBER_TEKH on Instagram was being recommended to me and my account got unbanned by him.
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salvatore fracasso
(@salvatorefracas) reported
@P_Siemion @JagexSupport It really feels bad how your account has been banned I had same issue not until I was recommended to @Lanpartylife and he got it fixed today hit him up and be happy again
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Archangel Austin
(@ArchangelAus) reported
@ImAR0bot @AyeshaErotica13 @bqsey Jagex was originally going to ban runelight but people just complain too much. RL is so OP that playing without it is almost inconceivable for people. If RuneScape 3 had a program that showed you where to stand during boss fights that would be incredibly broken.
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Scotchdave
(@Scotchdave2) reported
@JagexSupport I have tweeted yous the problem twice and the twice I've tweeted it yous just blatantly ignored it I can't even be bothered anymore sick of repeating myself.
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UseTheBoost
(@UseTheBoost64) reported
@MrCh1valry @MoogIenator @TheGGApp oh MAN. I made a top 150 on GGapp and didn't think to include Runescape!! gotta fix that...
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J. R.
(@jaay_arre) reported
@JagexSupport @JagexAsh some one please look at my iron account (purpfanatic), hes been wrongfully banned. Im a loyal long time player, iv never been a rule breaker please do the right thing and fix this..
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serfival
(@darryl70033347) reported
@JagexSupport Hi, my account got unbanned but when I re log in, I realised my in game items are all gone. I have not played prior to this ban for 2 months. I have my authenticator on as well. How do I come about resolving this issue?
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Ray
(@The_DonatorOS) reported
@JagexSupport I was temporarily banned, when unbanned my entire account was wiped of its belongings. Is there any chance this was in error? Rsn: ‘The Donator’
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Donna wright
(@Donna_wrigth233) reported
@HarryAttwood4 @JagexSupport You can Message Fast_recovery13 on Instagram he is good when it comes to recovering of hacked, suspended and disabled account, he help me fix mine
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Josephine stone
(@josephinegslek) reported
@_JohnTheThird @OldSchoolRS I was having this same issue until I come across Hackertemper who help me to resolve the issue in less then 30 minutes, I think you should contact him on INSTAGRAM
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My Feelings
(@ILoveYouSolome) reported
I don’t work hard against mindless idiots to tell the developers a issue and they just read and have knowledge I worked for. @OldSchoolRS
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Martin
(@Martin56705255) reported
@OldSchoolRS @JagexLyon @JagexAsh is there still no solution to the "too many login attempts" problem? I don't understand why paying members facing this issue don't get more disclosure regarding this problem. I legitimately lost 4 days of paid membership now with no help in sight
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Quarx Rylzma
(@quarx_rylzma) reported
@JagexSupport Hello. I once had a character named Noboofs whom was created in 2008 (I believe) and now I am having trouble accessing him. Can you help?
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steve
(@br444ful) reported
@JagexSupport before the release of gim I had made an account but lost the login info, on release I made a new account but I don’t have the ign I originally picked on the first account I made. Is it possible to have the ign transferred to the account I play?
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Jared
(@bored22221) reported
@JagexSupport Thanks for the reply. I followed that link but it only sends me a password change. I already know my PW and login
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Brittany Doud
(@BrittanyD_ou_d) reported
@JagexSupport So your garbage community helpers and mods are useless and now just pretty much say they are going to ignore everything.I got all day bro till your garbage company does the littlest things to fix your ****! See ya tomorrow, stop screwing your customers over!
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lopo bobo
(@christo93634680) reported
fix this auto ban ****.... i mean dam i know yall are small but you can have manual reviews .... even smaller runescape has it ....
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Jared
(@bored22221) reported
@JagexSupport Unfortunately I can’t change my email because I can’t login unless i enter the code from the Authenticator, which I no longer have access to.