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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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yesman2077
(@yesman2077) reported
@JagexSupport indeed i have tried everything the link you provided says, yet the emails i am supposed to receive in order to reset my password do not show up at all, my login name is XBOXFANB0Y
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Jeph
(@Jeff_veen) reported
@JagexSupport all my lucky chaotic weapons I had stored with Diango became broken despite me not using them. Is this an intended mechanic? Was Diango out gallivanting around Gielinor with my weapons?
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TeamJiselle
(@JiselleTeam) reported
@JagexSupport My account was banned for macroing in 2019 but I never received an email nor did I actually get on my account during that time. The most I’ve done is login to make sure I remember how to. But no actual gameplay. I don’t think it’s been hacked so something went wrong somewhere.
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Ocrtine88
(@ocrtine88) reported
@JagexSupport hi Jagex I’m having trouble recovering a very old account wouldn’t want to lose it tbh but I’m having issues with the appeal forms they keep getting denied anyway I could get some help on the matter
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Marielynn 🦇
(@marieIynn) reported
@Rigondeaux Yep my stream dc's atleast once in a stream it's hella annoying I heard Streamlabs is having issues lately too. I thought it was my internet but Runescape and everything else still works when that happens so?
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Hannah ✨
(@VisionOfWhat) reported
@JagexSupport hey so I wanna link an email to my account but I repeatedly get error code 51 and no fixes have worked, can you help?
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Galaxyshark
(@RsGalaxyshark) reported
@SoupRS A couple of problems the first being the one a lot of people have talked about, being forced into the normal client, but I also suspect that a lot of the people who weren't already active players, who would have gone "Oh look runescape on steam" probably got swept up by rs3
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Rollath
(@Rollath) reported
@JagexSupport I have a membership payment problem already opened in a ticket that's gone 2 days without response, could I please get someone to look into it?
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Connor
(@Cpt_Connor) reported
@JagexSupport Can't unlock RSOS account, "This request was blocked by the security rules". Not using a VPN as most forums suggest is the issue. Any help?
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StaciiJ
(@staciijtv) reported
Another attempted Raksha kill, another client crash... Jagex, RuneScape please get to the bottom of this it's genuinely so disheartening trying to learn a boss when the client doesn't want to work 😭
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Hector Medina
(@hmedina1163) reported
@RuneScape having issues with login server!!! Any advice?
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Hi I'm Ian
(@NotSoIan) reported
@JagexSupport That’s good to hear, how long should until I get a response? My previous Ironman was named “PKM Cythnia” I had no problems playing the account as much as I did, unfortunately I lost my HC status last night at the agility pyramid so I made the new HC “Emilia Clark”. Thanks Ania
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James
(@James_PeM) reported
@OldSchoolRS Multiple people including myself cannot connect, says login server offline
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Kwatt
(@Thre3con) reported
@OldSchoolRS the game is down on steam "Unable to connect." "Login server offline."
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LoJack Gaming
(@LojackG) reported
@kemthai14 @OldSchoolRS Hey I don't think this is a problem. for most people. Maybe just uninstall and reinstall
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KittehKreeper
(@Demonic_kitteh) reported
@JagexSupport where can I report a phishing attempt website? There is a bot in world 3& 7 that keeps saying to go to his YouTube channel. And when you go there, there is a fake runescape forum link that tries to get your login information.
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Twitch/HighMiZe ❁
(@HighMiZe) reported
Ay, @JagexSupport I have a rather big problem. Basically, I've been playing as a member for a long time, cancelled Membership for one month since money is kinda thight and now I can't really play. I can't open my bank because I have too many items in it 1/2
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KittehKreeper
(@Demonic_kitteh) reported
@JagexTyran @JagexSupport where can I report a phishing attempt website? There is a bot in world 3& 7 that keeps saying to go to his YouTube channel. And when you go there, there is a fake runescape forum link that tries to get your login information.
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Connor
(@ConnorMarrell) reported
@JagexSupport hey all, my account recently got a strike on it and I have some questions. Wondering if someone can reach out in a DM and help me understand why a strike is on my account? It says unappealable but I can’t think of anything that would of got me in trouble?
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Jerry Morris
(@Jerryd_morris) reported
@yaboi3330 @JagexSupport Hello I had this same issue with my account send a message to hacker_xrex on Instagram do this and thank me later.
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jane miller
(@janemil71959032) reported
@DarckSl @JagexSupport When you try contacting their support they won’t respond I had the same problem with my account today but I got it resolved with the help of cyberhack_081 on Instagram he’s a genius he’s really fast and reliable
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Liam Hollingsworth
(@Liam_H_Hollsy) reported
@OldSchoolRS @JagexAsh @JagexHusky login server connection error? seems to be effecting a lot of people.
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Sophia Eva
(@Property009) reported
@JiselleTeam @JagexSupport I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @_Jackroland_
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RSinOrder
(@RSinOrder) reported
@OldSchoolRS login servers showing offline?
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Hi I'm Ian
(@NotSoIan) reported
@JagexSupport No rules were broken that’s for sure! I haven’t been banned before so I’m unsure what to do. I’ve played for 14 years on and off and never broken a rule. :) hope to hear back soon!
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Deepsouljah94
(@deepsouljah94) reported
@JagexSupport The Issue had resolved on its own last night.
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Kayla 🔞
(@Rekamaj) reported
@JagexAsh So when OSRS crashes on steam my whole pc gets all jittery until I task manager and close steam completely. Not sure if that's my PC issue or a steam/Runescape issue.
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Ken Hazleton
(@HazletonKen) reported
@RuneScape What is broken this time When logging in all I see is a message saying there are technical difficulties, try again later? wth does that even mean?
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C-town
(@ctownladiesman) reported
@RuneScape #runescape stop banning players for the ed bug. They didn't create the bug YOU did with your "spaghetti code." Multi million dollar corporation and they have a terrible coding system -_- It makes no sense to let a bug drag on for weeks and ban people when you won't fix
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LoJack Gaming
(@LojackG) reported
@OldSchoolRS If you guys would adopt the "3rd party" client instead of shunning it as you mostly always have or ignoring it. Then this wouldnt be a problem. Which im sure as you know probably over 70% of your users use runelite. It is a little sad..