RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (83%)
• Online Play (17%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	2 months ago
Drammen	Sign in	2 months ago
Avondale	Sign in	2 months ago
Sussex	Online Play	2 months ago
Cuijk	Sign in	2 months ago
New York City	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌏 Destin (@_SimpleTimes) reported 23 seconds ago

  @J92Osrs @JagexSupport @JagexAsh I simply asked them to look into it, in non of my post I said hey “ can I have my hardcore back “. But a good customer service practice is to look out for the people who play your content. But as you said above they won’t which is ok. Customer service lines up with Ubisoft & COD.

• 
  fenix (@fenix_X0) reported 37 seconds ago

  @OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before

• 
  Embrees (@EmbreesBurner) reported 57 seconds ago

  @OldSchoolRS Can't sign in on mobile

• 
  Derek/Spnd/p0op5 (@p0op5_OSRS) reported 4 minutes ago

  @OldSchoolRS 1 week to fix the Pride cancellation mistake

• 
  Pinkchins (@PinkchinsOSRS) reported 8 minutes ago

  @OldSchoolRS Could we get a fix on all the "clienting" happening in PVP

• 
  RooK (@RooK_OSRS) reported 10 minutes ago

  @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

• 
  Flower83 (@Flower83_) reported 10 minutes ago

  @OldSchoolRS fix the game next year: - no OP sigils - add dry streak protection for drops - no Dittershitter - dont nerf venge during finals - cap food advantage for finals

• 
  shaquan tucker (@shaquan_tucker) reported 10 minutes ago

  @JagexSupport The laucher is not working.

• 
  Brandton Graffin (@BrandtonGraffi2) reported 17 minutes ago

  @JagexSupport @Shockbyte Took my money with the promise of a server to play. 24 Hours no solution. You give no other provider other than Shockbyte. Fix the problem.

• 
  Alan Wagener (@AlanWagener) reported 24 minutes ago

  @swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.

• 
  runman (@vicklernesser) reported 26 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.

• 
  Deport Them All (@TheKragmeister) reported 31 minutes ago

  @BatCanary13 @Moustafo420 @OldSchoolRS Wilderness expansion not delivered, still. Buggy *** servers and events constantly DDoS'd. Child groomer/**** celebration events. Bots out the *** with no consequences. AHKers out the *** with no consequences. Constantly recycled material from RS3. This game is going down. :)

• 
  JB 22 (@JBellingham22) reported 32 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.

• 
  David @ Japan! (@1davidj) reported 33 minutes ago

  @Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much

• 
  Raven Karp (@RavenKarp) reported 35 minutes ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  MissingPrple (@OsrsPrple) reported 35 minutes ago

  @OldSchoolRS Am I the only one able to connect but having severe lag accross all worlds?

• 
  Nathan Herbertson (@NathanHerb82551) reported 36 minutes ago

  @JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.

• 
  monsoon (@MonsoonedAF) reported 36 minutes ago

  @LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol

• 
  🍞 (@VelvetBanana69) reported 45 minutes ago

  @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

• 
  Mr.***** (@CrabIsMeat) reported 47 minutes ago

  @OldSchoolRS Why isnt this polled? Honestly, pride items and references should be polled. Same with every other yearly event. If enough people vote yes, then there is no issue with pride. Polls should be used more often.

• 
  Render says bring back pride (@RenderSoft) reported 48 minutes ago

  @OldSchoolRS Need to fix the missing pride issue as well

• 
  Utabxb (@BatuuEth) reported 53 minutes ago

  @Jagex @JagexSupport need help got perma banned with macro but i got someone else home also playing osrs account name bbatuu could you guys fix your system i just bought membership 1 day ago and i can't play so please hit me up and fix this.

• 
  Kushi Kush (@KushiKush_) reported 53 minutes ago

  @OldSchoolRS Makes sense, was doing corrupted G and felt such heavy lag, swapped worlds and it barely helped. Thx

• 
  casi (@eepycasi) reported 54 minutes ago

  @OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.

• 
  A **** named slickback (@bemis666) reported 54 minutes ago

  @OldSchoolRS They got ddos

• 
  chris (@dondon7171717) reported 56 minutes ago

  @abdulla77783475 @OldSchoolRS thats like me finding a tbow dupe bug and complaining when they fix it lol, the contract states he is only weak to crush for a reason, to get you to melee it for the challenge, dont like it, stick to wintertodt.

• 
  jim smith (@mcart49014) reported 57 minutes ago

  @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

• 
  Bullsie (@C33k2) reported 57 minutes ago

  @OldSchoolRS How dumb game is run by bots you guys don’t fix any issues and you guys are worried about this make it make sense

• 
  Joey is (@verdorren) reported 57 minutes ago

  @Ander_Mander @OldSchoolRS I’m sorry you feel that way, Andermonk-kun. Would a Japanese wife fix your troubles?

• 
  Quentin Phelps (@Qballa69420) reported 59 minutes ago

  @JagexSupport I can't login to my 2fa device because the phone was destroyed I cant use the touch screen at all I can provide my government id, purchases, email, whatever you need please help!