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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Lennita
(@LennitaWalaval3) reported
@KenGod76 @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Pickel Johnson
(@PickelJohnson) reported
@JagexSupport since this update my new hcim i made doesnt exist anymore... i try to login and it doesnt work but it still appears on the high scores. please help.
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ʀǟɨռʄʟɨք
(@TimeCollapsed) reported
@WhatsGamingTv @URA_Server @OldSchoolRS If you got 99rc the long boring way, that’s not a problem, you still did it, nothing will change what you did
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Owero
(@NewfieTheGod) reported
@Nichola49927910 @RuneScape it was giving me a connection error code
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__-_-_-__
(@tracinhos) reported
@RuneScape how do I get my money back from the membership. I bought a service and can't use it.
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James
(@Mascotv2) reported
@JagexRyan If its something that you see people frequently complaining about, all thats needed is a post on (preferable the runescape forums) or social media being like we're aware of this and things are in motion to fix it, it doesnt have to be a GIF or something showing it
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Serenade
(@URA_Server) reported
@WhatsGamingTv @OldSchoolRS The whole skill is frankly ****** exp wise and this is why I commented when this blog first went live that I don't hate the minigame, it's just not what RC needs and begging for more/less exp is kind of a distraction from a lot of the issues of RC, imo.
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ZombiePunk420
(@ZPunk420) reported
@OldSchoolRS Hey, when I logged in this morning after the maintenance my fully grown cat disappeared. It says I do not have a follower to call when I try to call it. I have not died. Any way to fix this, and would this happen again for any reason?
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Aaron
(@aaronfass) reported
@JagexSupport hello can you fix your dog **** you troglodytes
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Kraaagoth
(@kraaagoth) reported
@OldSchoolRS You talking about adding a new minigame, how about removing Trouble Brewing? Or repurposing it's area like what's being done with the Duel Arena? It baffles me how many of you still have jobs at Jagex. Jagex needs an employee revamp.
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Pickel Johnson
(@PickelJohnson) reported
@eye_salty @silvers_corey @JagexSupport this update just deleted me being able to login to my account. says my email doesnt exist but it does exist when i try to use that email to make a new account with it. what the hell.
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SvenParadox
(@SvenParadox) reported
@OldSchoolRS The issue with the XP rates is that this theoretically just kills ZMI and the concern is certain skills best XP methods becoming a mini game that players want to do regardless for rewards outside of XP. ZMI isn’t rewarding in runes, but is in XP, that’s the trade off
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sezzy
(@1stDictator) reported
@OldSchoolRS while you at it fix my rng so i would get damn drop from nex been over 1000 kills <.<
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Wadoodsyed
(@Wadoodsyed3) reported
@OldSchoolRS Its been over an hour and the servers are offline…., I have to go work and only have time to play now. Fix the servers please
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Tuu
(@TuuBlu) reported
.@OldSchoolRS fix leagues ui ffs worst ive seen in any game @JagexAsh
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Skoljaboy
(@Revballin20) reported
@AsassinX1 @OldSchoolRS Must be a you problem.
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Solara | Kelsie 🚗🔧🏳️⚧️
(@Solara_Twitch) reported
Aw dammit, old school runescape servers are down and im awake after my meds wore off, noooo It also looks like i might have to reschedule my Honda interview. I don't think they will have an issue with that, but it does bum me out that I have to wait more.
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Ro
(@RoRhodanthe) reported
@RuneScape Suggestion: custom error messages so I don't reinstall everything before realising it's just maintenance.
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Jan Kuzma
(@JanKK8) reported
@RuneScape Why didnt you fix the Cabbage Facepunch Bonanza minigame. The fire problem
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Tweeting Jagex
(@TweetingJagex) reported
@kirkbot @OldSchoolRS No. Like 3 factor authentication and requiring at least 2 factor on all accounts. Requiring bank pins. Increasing difficulty/delay of removing/changing all of the above. Multiple emails before a change. Option for warnings when login attempts are made. Better support.
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Nick
(@NichoRad4) reported
@TinaOSRS @OldSchoolRS Don’t count on it, they’d rather invest money into advertising than to fix the server lag
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Hayley / ヘイリー
(@Kertoons) reported
@OldSchoolRS please hurry up and fix your game my boyfriend is driving me up the ******* WALL
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G̵L̸I̴T̷E̶C̷H̴ - ON HIATUS
(@GL1TECH) reported
@RuneScape Back for me now, had to restart it. Also I cleared my cache and data bc I thought it was a phone issue lol.
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Akrix
(@ThatDnDChick) reported
@JagexSupport I had no problems, just helping people figure out the estimated time to server return.
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Akut
(@ItsAkut) reported
@JagexSupport i've tried that but the problem is, the phone that had the authenticator on for that account broke so i have no way to remove it without that phone Is there anyway you could remove it for me?
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Pickel Johnson
(@PickelJohnson) reported
@JagexSupport PLEASE HELP SINCE THIS UPDATE LAST UPDATE. MY ACCOUNT SAYS THE EMAIL DOESNT EXIST. I CANNOT ACCESS MY ACCOUNT ANYMORE AND HAVE NO WAY TO CONTACT ANY CUSTOMER SERVICE.
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Ryan Thomas
(@StickyMcGreens) reported
@OldSchoolRS **** you and your company's business. fix your priorities before you lose your "game" to another eoc you greedy turds. figure out wtf you want in 5-10 years a player base or money.
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Anthony higgsin
(@Anthony_higgsin) reported
@I_Eat_MnMs @JagexSupport Sorry about that, I recommend you to mike_skyber on Ig he help me recover my banned account when I had same issues I’m sure he can help you too
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Mirkelam Belet
(@BeletMirkelam) reported
@JagexSupport I am still having serious issues logging on via steam, rs launcher, mobile, can this be looked into? Prompt: "There was an error loading the game configuration from the website. If you have a firewall,check that this program is allowed to access the Internet. (7,28)
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Charity
(@CharityTFN) reported
@RoRhodanthe @RuneScape Always check for server issues when you have connection issues before reinstalling