RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (80%)
• Online Play (20%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	2 months ago
Drammen	Sign in	2 months ago
Avondale	Sign in	2 months ago
Sussex	Online Play	2 months ago
Cuijk	Sign in	3 months ago
New York City	Sign in	3 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Utabxb (@BatuuEth) reported 32 seconds ago

  @Jagex @JagexSupport need help got perma banned with macro but i got someone else home also playing osrs account name bbatuu could you guys fix your system i just bought membership 1 day ago and i can't play so please hit me up and fix this.

• 
  Raven Karp (@RavenKarp) reported 41 seconds ago

  @JagexSupport there is no reason your launcher should launch at start up by default you literally exist for me to play runescape and that's it. Fix your app.

• 
  Dainius (@Bernelis88) reported 59 seconds ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  Embrees (@EmbreesBurner) reported 4 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Luke Macaulay (@LMacaulayCulkin) reported 6 minutes ago

  @DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.

• 
  Troy (@troym57) reported 10 minutes ago

  @JagexSupport @OldSchoolRS Having an issue with OSRS Mobile on Android, after logging in it instantly logs me out. What can I do to fix this?

• 
  CrudeBunny (@Samyazas) reported 11 minutes ago

  Everytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..

• 
  mefforts (@MixedEfforts) reported 12 minutes ago

  @OldSchoolRS invest in trouble brewing stock

• 
  Render says bring back pride (@RenderSoft) reported 20 minutes ago

  @OldSchoolRS Need to fix the missing pride issue as well

• 
  RooK (@RooK_OSRS) reported 22 minutes ago

  @heboxjongeRS @OldSchoolRS Weird changes. The biggest issues in this room were *** phase and shadow hp/def scaling at high invos and they left shadows untouched. DPS checks are horribly unenjoyable, but Jagex instead just decided to lower the skill ceiling in the room.

• 
  Snomobile (@SnomobileRS) reported 23 minutes ago

  We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

• 
  Kev (@dankkevd) reported 26 minutes ago

  @AdoNir666 @Nescitum @OldSchoolRS Lore and game mechanics are different. In Tourist Trap there is an NPC obsessed with sailing. In Dragon Slayer you have to buy your own boat and fix it up. Bone Voyage there is a sailing part in that. To me it just makes sense to be in the game.

• 
  Mootus (@osrsmaxxingg) reported 26 minutes ago

  Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

• 
  Eldadelin Kantor (@EldadelinKantor) reported 27 minutes ago

  @RetiredHybrid @dylancrewscigar @OldSchoolRS A lot of assumptions without proof. I could literally just say the opposite and you would be unable to prove me wrong. Poor argument. And people have always had multiple accounts, unsure what the issue with that is.

• 
  Sugar Beard (@SirSugarBeard) reported 27 minutes ago

  @JagexSupport can you send me a dm, I have an issue I don’t know how else to handle?

• 
  AnyScapers? (@anyscapers) reported 29 minutes ago

  @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

• 
  LuizSandmann (@LSandmann) reported 29 minutes ago

  @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.

• 
  KingCondor (@KingCondor69) reported 32 minutes ago

  @flomple @OldSchoolRS Only problem is, games will happen at a much slower rate, probably even move slower too

• 
  Antique (@OGAntique) reported 32 minutes ago

  @DoTheThingRS @OldSchoolRS That's not a problem with allstars because rot isn't playing it. That was a seasonal dmm.

• 
  Mike Oxlong (@MikeOxlong1973) reported 34 minutes ago

  @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

• 
  Nir Barsheshet (@nbarsheshet) reported 35 minutes ago

  @IronCore18G @OldSchoolRS Forgive me for enjoying a chill 400-450 toa and not pushing towards 500 after I already got fang kit. I’m probably a moron. About the 7% - if 1% of the raiders get 7% of the uniques it is a problem and if you don’t see it you’re the moron.

• 
  Lutrios (@Lutrios_) reported 37 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution

• 
  willCodeForFood‼️ (@LuboValkov) reported 39 minutes ago

  Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

• 
  🍞 (@VelvetBanana69) reported 39 minutes ago

  @OldSchoolRS It seems its still not working as intended, getting the same bad ping. Slightly worse than yesterday even. I hope it gets fixed soon

• 
  bleep (@bleep08759914) reported 39 minutes ago

  @OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.

• 
  Lionedas (@LionedasTV) reported 44 minutes ago

  @osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on

• 
  Alan Wagener (@AlanWagener) reported 46 minutes ago

  @swiftpup361987 @JagexSupport @JagexAsh Heads up, Miles_techz can resolve this issue.

• 
  Rex Titz (@RexTitz69) reported 48 minutes ago

  @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful

• 
  I Need 1M (@INeed7M) reported 55 minutes ago

  @OldSchoolRS @JagexAyiza Also having false ban issues. Care to address it?

• 
  JB 22 (@JBellingham22) reported 56 minutes ago

  @JagexSupport how can you deny my Recovery attempt when I’m recovering it to its original login email. I know that 1 of 2 of my emails was linked to this account yet I don’t receive the unlock account email. Obviously someting is messed up On your end.