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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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DemoniacPast
(@DemoniacPast) reported
@JagexSupport I haven't been on #RuneScape in about a year, when I try to login it says my username or password is wrong, the email is correct but when I try to change my password I get sent to an Access Denied???
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Paul Bartlett
(@PaulBar34521257) reported
@aidon40784050 @JagexSupport I have this same issue! I haven’t logged in for ages and come back to find my account has been banned! But my account was hacked! They need to check IP address and your see it wasn’t even me playing the game when the offence took place
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Ed
(@TheKelh) reported
@OldSchoolRS B as a background, C as the login screen. But all four look great
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Olly
(@Olly49770644) reported
@Cute_Kitty92 @RuneScape Thanks for the tip. I did manage to get around the issue after rebooting the router a 3rd time it worked. Maybe my router needed a reboot for the firewall changed to work?
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ميشو المالكي
(@ThiagoAlmalki20) reported
@BaganNatasha @JagexSupport It might be a glitch on their servers But anyways send a message to ALPHA_CRACKS on Instagram to recover your banned account
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Larry
(@Jagexismydad) reported
@OldSchoolRS are you aware that the last update caused the monkies on ape atol to idle at x2 speed? the animations on the agility course are broken aswell
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Eric Church
(@Eric_Church33) reported
@BaganNatasha @JagexSupport Hi mate so sorry about, I had similar issue sometimes ago and I was referred to @Brandon_fixx on Instagram because the support service always delayed... you can contact them directly if you don't mind they will help you out 💯
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ميشو المالكي
(@ThiagoAlmalki20) reported
@mario_maserati @JagexSupport It might be a glitch on their servers But anyways send a message to ALPHA_CRACKS on Instagram to recover your banned account
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Oliver Perry
(@GRuztee) reported
@JagexSupport hello I keep getting problems with runescape os mobile, the app keeps closing itself down while in dangerous places and I've lost 3m and 5m in chins on 2 different occasions
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Brannon
(@Br4nnon) reported
@JagexSupport Changed my email past couple days & haven't been able to login to the site/app. Steam works fine, but wtf. I had two characters (OSRS) on one account, it kept logging me into the one I didn't want to use, so I changed the email through OSRS Steam client.
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annettefan96 👹
(@a_special_dog) reported
i don’t think elden ring should be a live service mmo or anything i think it should be the exact same game it is but remove co op scaling (unnecessary) and let me play that **** like runescape where i never have to interact with another player if i don’t want to and then i get-
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🌞Summer of VERF IS A RACIST🏝️
(@modashismydad) reported
@OldSchoolRS fix the servers
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kukkelii
(@kukkelii) reported
@JagexSupport Hey, I have an issue with mm2 agility route. I have 68 agility and have 100% checked every possible path and I can not progress in the quest due to getting "something in this path feels wrong" type of text. Account name BairyHaby
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Niels Ruiter
(@Nielszz93) reported
@JagexSupport I can even give you the login name, password and player name, which was different from the login, i know some of the stuff thats on the bank account and some skills. I don't wanna be starting all over since it was a decent account for me
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Hi Im Fade
(@FadedawayRs) reported
@Dear_SleeperRS @JagexSupport Gotta wait in line for all the 0 followers spam accounts that got their ""main"" banned for rwt to get helped (1 issue every 9 working days approx.) (Told no their goldfarming isnt allowed). First they'll ask you what your problem is though, cant be certain enough apparently
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Eric Church
(@Eric_Church33) reported
@LetsJam92 @JagexSupport Hi mate so sorry about, I had similar issue sometimes ago and I was referred to @Brandon_fixx on Instagram because the support service always delayed... you can contact them directly if you don't mind they will help you out 💯
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Christopher Ronaldhouse
(@CRonaldhouse) reported
@JagexSupport I hate to be this guy, but I had my original account (username login) compromised. I tried to appeal, but was told "conclusive evidence" that it was me. I have been playing legitimately for years on my now "main" account. I just wanted my childhood account back.
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The_TP_Protege
(@The_TP_Protege) reported
@JagexSupport Because when I set the account up you didn't use an email to login. I can see my old emails from AOL that I possibly could've used, but they're not secured
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Mellon yellowerson
(@plantain1024821) reported
@OldSchoolRS Jmods tell users to contact @JagexSupport on Twitter for customer support. The @JagexSupport account is operated by multiple people who have no experience in customer service and more often than not have no idea how to respond properly. What a JOKE. #osrs #runescape
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Jartarf 🐧🇬🇧
(@JartarfCP) reported
@JagexSupport The outfit not being added to my account is an error or bug on your end. I don’t understand why I’m not entitled to it if I’ve claimed it?
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Rip multi pking 21/10/2020
(@Wildyupdatewhen) reported
@RuneScape Optional pvp is such bs. Lazy way to fix it.
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Hunter Grayson
(@HunterLeeG) reported
@JagexSupport My account has an issue, I paid for membership through steam but hadn't linked my account. Refunded it linked my account and rebought it. The account was hit the return from both and is now very negative. I appealed and was denied saying I purposely refunded please help!
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Aziz
(@Lil_Az7) reported
@OldSchoolRS I can fix her
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ميشو المالكي
(@ThiagoAlmalki20) reported
@HeuvelLin @JagexSupport It might be a glitch on their servers But anyways send a message to ALPHA_CRACKS on Instagram to recover your banned account
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XionFate
(@XionFate) reported
1/2 PvP and the wilderness have been a pretty popular topic lately so I'm gonna chime in. I don't mind PvP in RuneScape, I think it sounds like fun. My problem is it should be something done by choice. Locking BiS items like the D pick to the wildy is dumb.
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ميشو المالكي
(@ThiagoAlmalki20) reported
@HeuvelLin @JagexSupport Well if the support don’t get back to you then I suggest you try searching for ALPHA_CRACKS on Instagram,he can fix it.
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Mod Ash
(@JagexAsh) reported
@kskingks Players are allowed to receive gifts and bonds; if you run into trouble, the Support team's JagexSupport on this platform.
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TidusTheTato
(@TidusIgnitus) reported
@JagexSupport I just gave RS3 a try and im having a good time but I can't seem to play OSRS and RS3 at the same time. Is there a plan to fix this issue? I'm paying for both memberships so I assumed I could play both accounts.
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Mellon yellowerson
(@plantain1024821) reported
@JagexSupport Also the fact there is no customer service for a game that nets as much as RuneScape is disgusting a d laughable. @runescape should be ashamed of the disgrace they are to the gaming community. It's 2022. Invest in your ******* products.
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J ⭕️N
(@ExtremeVendors) reported
@JagexSupport The osrs revenant teleport bots are getting VERY old. Any way you can fix this so the clowns can’t instantly teleport the second you appear on the mini-map, we should be able to At least Chuck 1 teleblock on them before they instantly teleport out but we can’t even do that