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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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King James
(@KingJam63575561) reported
@bigz33k @JagexSupport Basically any populated area in the game will cause an iOS device to crash. It is very unstable, but if it’s given the attention it deserves, that can change.
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Yv Alan Yv
(@Alan69521514) reported
@OldSchoolRS Yo fix the door imagine trying to click to get in just to walk out,for 20mins at soul wars
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Dylan
(@Tacklez) reported
@Jagex @OldSchoolRS how hard is it to fix a barrier? Just put a warning sign before to leave... sad. #SoulWars
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Smithsonian
(@SmithsonianOSRS) reported
When I try to login on the app it reroutes me to the OSRS website before I can login. It feels weird and scammy. Is this supposed to happen? @JagexAsh @JagexSupport
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DylanR93
(@R93Dylan) reported
@JagexSupport get your **** together. 20 year old game still lagging like ****. Fix your ******* servers
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King James
(@KingJam63575561) reported
@bigz33k @JagexSupport Yep. Unfortunately the iOS users are experiencing this problem. It’s annoying as ****.
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Jaws
(@Jaws_16) reported
@Alucard__C99 @OrigiGreatness @kunaiss Man forget wow runescape had a subscription service in the 90s as a browser MMO lol
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Daniel heringer
(@DHeringerD) reported
@JagexSupport @JagexAsh Jagex what can I do to recover the password of my old account, I have the email and another account in that same email, but when I try to recover my 2007 account, error 15 occurs, and access is denied by Ip.
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King James
(@KingJam63575561) reported
@Umbrel48 @CRYdollarsign @OldSchoolRS Yeah I can relate to this as well unfortunately. Today at soul wars both my iPhone and iPad were crashing. iOS doesn’t seem to work in populated areas. Hope this issue is given attention ASAP.
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Ereanith
(@Ereanith) reported
@JagexSupport I was able to log into mobile, but on desktop it still says too many login attempts, any way to fix this?
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Mike Richardson
(@MicDaddio1966) reported
@JagexSupport I signed up for the 12 mo Premiere mems & it appears that I have it. The issue is, my account shows I'm on a 3 month plan & I'm receiving emails about Jagex receiving my payments. Can someone please contact me to explain this? I'm perplexed.
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Durianstorm
(@Durianstorm1) reported
@OsrsSwift @OldSchoolRS tons of people care about the log, quit acting like the devs have to do exactly what you want when you want it. Those are all problems they've been wroking on **** takes time. Chill out
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Coy
(@Coytastrophe) reported
@JagexHelpFrost @JagexSupport I understand that but why I try to login, it treats me like I am a fresh account on tutorial island. My account is somehow no longer attached to that email and I cannot login!
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Ereanith
(@Ereanith) reported
@JagexSupport I have been having an ongoing battle for four days trying to recover my account from being hacked. Today I recovered my account successfully to be logged off after hopping worlds saying "Too many login attempts" and now someone on my account again. Please help me
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Umbrel
(@Umbrel48) reported
@OldSchoolRS When is the iOS crash going be fixed? It’s been going on all year without a word said about it, havent logged in for weeks other then a few minutes to try soul wars which then crashed 5 min into the round. It’s getting ridiculous.
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Umbrel
(@Umbrel48) reported
@OldSchoolRS When is the iOS crash going be fixed? It’s been going on all year without a word said about it, havent logged in for weeks other then a few minutes to try soul wars which then crashed 5 min into the round. It’s getting ridiculous.
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ᴛᴏxɪᴄ ꒻ꋬꂵꏂꑄ
(@jamesrw217) reported
Can you please not allow people to burn logs on world 84 rs3 at lumbridge crator where the 20 year fest is. People are trying to cause massive lag and people are getting upset. Need jmod to come investigation @JagexSupport
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cael greene
(@CaelGreene) reported
@JagexSupport unban Lt-Greene their was a mistake made. Your real world trading policy was never broken.
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Coy
(@Coytastrophe) reported
@JagexHelpFrost @JagexSupport Desktop client and no when I login with that email it doesn’t go to the right account. It’s like I’m a new account. Someone had to of changed my email or something
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Lee McLachlan
(@Lee_McLachlan91) reported
@OldSchoolRS Can we fix the balancing issue? Red portal gets spaced but the best players and everyone else is forced into the blue. You are guaranteed to loose. Can we not just have a green portal only
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੭•̀ω•́)੭̸*✩⁺˚
(@TheMysticMungus) reported
@King_D0GE @HeyImSwat @OldSchoolRS They need to do what they do in LMS and boost everyone to 99 and give gear sets I think. That would solve a lot of the problems I feel
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JonoC
(@ByTheCormorants) reported
@Mineral__Man @OldSchoolRS i dont think you understand the issue that was occuring
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Umbrel
(@Umbrel48) reported
@OldSchoolRS When is the iOS crash going be fixed? It’s been going on all year without a word said about it, havent logged in for weeks other then a few minutes to try soul wars which then crashed 5 min into the round. It’s getting ridiculous.
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Vazela
(@TheRealVazela) reported
This might be an unpopular take but I think Runescape Twitter is probably one of the worse communities to chime in on real world issues. Yes you probably care, but most of your opinions have been warped by the Internet because you spend most of your time in it.
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King James
(@KingJam63575561) reported
@Umbrel48 @OldSchoolRS They really need to stop neglecting iOS users. I keep crashing at soul wars on both my iOS devices. There needs to be a fix for this.
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UIM Herblore
(@UIM_Herblore) reported
@OldSchoolRS pls fix i have sent many bug reports
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King D0GE
(@King_D0GE) reported
@OldSchoolRS Fix spawn camps...
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James
(@mrr0am3r) reported
@JagexSupport Hi I’m having an issue getting onto my account, I have all the info etc however when I log in, it logs me into a low level account? I seem to have multiple accounts on the same one somehow and I can’t figure out how to get on my main?
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King James
(@KingJam63575561) reported
@JagexSupport Yup. I have reached out to and contacted them regarding this matter. I haven’t received a response yet. I will likely get one today however. I hope it makes a difference. I’m not the only one experiencing this issue.
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M
(@FPSunrise) reported
@JagexHelpElf @JagexSupport @RuneScape None it just doesn't let me log in, I just got an email when I tried too reset my password and it says my password has been changed but then I cannot login