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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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RCT98
(@_RCT98) reported
@JagexSupport My accound - Mr Raedwald was flagged and locked as stolen as I'm sure after my tweets to you guys you have noticed the sign in locations. I need the registered email to be reverted to the login email address or authentication to be disabled. Thanks.
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?
(@unbalnc) reported
greetings @JagexSupport, I really want to comeback to osrs bc I miss it and its the goat game but idk what happened to my account that I can't login, please I'd do anything to recover this account.
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Mark
(@The_FreitTrain) reported
Bruh I downloaded old school RuneScape on my new phone and login into my account someone stole everything:( haven’t played in like 3 years
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Devian Miller
(@devianm1996) reported
@JagexHelpFrost @JagexSupport should be get a good bot detection service or dont ban like wtf
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RCT98
(@_RCT98) reported
@JagexSupport I have tried that, I cannot sign into my account to change the registered email as it requires a authentication code to do so. I have secured my login email address and changed my accounts password but authentication is still on the account.
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Jake Woodall
(@bakerboard1995) reported
@JagexSupport I’ve been getting the “too many login attempts” msg for 2 days now.. I can login to other accounts but not my main. I’ve read the threads for support and nothing works. I tried the normal osrs client & 3rd party clients, nothing works other than mobile?
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Jones
(@Jonesmill100) reported
@_RCT98 @JagexSupport Contact honor stones on whatsapp he can help fix your account in minutes just dm him for help +14049377688
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Alex Barlow
(@Alexdbarlow) reported
@Himom80 @JagexSupport Agree it’s a shame they’re happy to let others profit off of a simple name other than having a system in place to prevent it happening. It’s clear it’s a problem otherwise they wouldn’t have a generic help answer on there site
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Koda
(@Kodagraphy) reported
@xCodyz @RuneScape I was talking about the broken link; if it's supposed to be an intentional 404.
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Sally
(@sallydollies) reported
@rangel512atx @JagexSupport I was in the same kind of issues, I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable, I think you should contact him on instagram @cyberjason1
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RCT98
(@_RCT98) reported
@JagexSupport Hi, I have recently been trying to recover one of my accounts. I have now secured the account and reset its password however, when I attempt to sign in I cant disable the guys authenticator because he has changed the registered email. any help? Thanks
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Jeremy🔥
(@scapefuel) reported
@Irn_Bru_Ftw @RuneScape Its an engine fix, which do not happen every week
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Vanguarde
(@Vanguarde4) reported
@OldSchoolRS All of my accounts saying too many login attempts, haven't logged in today though? Anyone else having this problem?
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Hutchens
(@HutchensRS) reported
@RuneScape Do yall wanna fix the clan chats??? Please???
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gymgoer
(@Friendlygymgoer) reported
@GFguys From my experience, when i encounter Error 15 - switching to a different browser seems to be the most reliable workaround. If that didn't work, try tweeting @JagexSupport as they'll be more equipped to deal with this type of issue. Good luck, hope it works out!
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Casper
(@Caspeur) reported
@JagexSupport Thank you for the quick response. Unfortunately I still remember the name quite well (How awesome is the name Castlecas lol) I have tried several other names, and I even think I still know the password I used to use. The problem is that it's like the account has never existed...
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Trusts
(@Betreyals) reported
@JagexSupport you guys ever going to fix s pen support? Worked fine until your Nov update.
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austinejessy
(@austinejessy1) reported
@MEDULA42725318 @JagexSupport ...my account got same similar problem.. i contacted support services but they wouldn’t help me...I got referred to @ cyber_tech.01 on Instagram and they were so helpful and reliable. They can help you.
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Sander
(@San4311) reported
@RuneScape No chat bug fix.... Like how hard is it to fix a colon...
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Sheetal (DnBDiva222)
(@SheetalPatel17) reported
@RuneScape Oh I thought considering the gem allows up to 50 players to take part.. the busier the better. I guess I could try a non busy world.. just a waste of runecoins testing! Lag shouldnt affect joining the gem though...? How does that correlate
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Ken Hazleton
(@HazletonKen) reported
@RuneScape @NancyOSRS what is this crap? fix the game first before posting crap
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Ken Hazleton
(@HazletonKen) reported
@JagexEasty @RuneScape any ideas or bets on what will be broken this week?
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Crypto Desk
(@CryptoDeskAe) reported
@MarisRuben @Stan22760264 @JagexSupport Any service my friend tries to do from runescape website was 'timed out' and I got a useless tweet from jagex 10 years later. They didn't even try to lock the account for him until my friend figured it out 30 mins later. Literally had to look this up for 30 minutes
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Invicta Mar
(@CantMe98) reported
@SheetalPatel17 @RuneScape I’d definitely try another world being that you’re next to several hundred players using presets, etc. Which in return causes quite the amount of lag.
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Dan Johnson
(@DanJohnsonM8) reported
@JagexSupport @RuneScape I'm playing on Android Mobile and I'm killing Krill, and for the second time its kicked me out to the login screen. Something going on I'm not aware about?
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Sophia Ava
(@SophiaDRealtor) reported
@Thomas_Omaley @JagexSupport I was in thesame kind of issues, I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @_Jackroland_
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gymgoer
(@Friendlygymgoer) reported
@GFguys @RuneScape From my experience, when i encounter Error 15 - switching to a different browser seems to be the most reliable workaround. If that didn't work, try tweeting @JagexSupport as they'll be more equipped to deal with this type of issue. Good luck, hope it works out!
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KaysKitten
(@allisonavani1) reported
@JagexSupport 3/3 Attempting to login with my contact email address and my newly generated password (which I copy and pasted out of my password vault, so I know I did not type anything incorrectly) gives me the error: "Login or password was incorrect."
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Eray
(@eray53573064) reported
@JagexSupport hi eyy yoo ur ge is broken yo fix it
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KikoMoor
(@Kiko_Moor) reported
@JagexSupport I need assistance with adding an email to my rs3 account. Its currently tied to my steam which is how I log in but when I go to verify my email it asks for an address and then I get an error. Any chance I could get someone to help take a look?