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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Game Crash (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Vells
(@Vells84123124) reported
@JagexSupport my RuneScape account has been banned for macroing, I haven’t been on it for about 10 years and there’s an offence in 2019??? Please explain as I’ve seen a lot of people having the same issues
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willian
(@williansmith188) reported
@juan83702605 @JagexSupport Contact @rixxytech his an expert in account recovery. He help me recover my banned account when i have similar issue Send him a dm his legit and guaranteed
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Jeremy Blume
(@jeremy_blume) reported
@JagexSupport Logged into my account, hasn't been online for 180+ days, yet I got a message for an offence from a few weeks ago? Please fix your error
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✌ShaggyWithDaBaggy💨
(@scenesmoke420) reported
@RuneScape So is it actually not gonna crash every time I try to use rhe bank till than not worth it
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Alubukhara
(@Alubukhara1) reported
@RuneScape Runescape gonna lag crazy from june 17th :(
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Kevin
(@Kevin69736682) reported
@JagexSupport Thanks for the advice, but my falsely accused ban has expired now. I was just pointing out the system is flawed and was hoping the twitter support could help 'us' out on the issue. Thanks again, and if you could forward it that would be great! or tell me the best place to send it
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Brennon Bernard
(@Brennon1741) reported
@JagexSupport everytime I try to log in it says my account is locked, when I try to unlock I get an error 15 incident number: 950000360352229615-400710321246177539. When I go to "report issue" it brings me back to the log in page just end up getting another error 15
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Mod Allstar
(@JagexAllstar) reported
Launched a small fix to the @RuneScape adventurers log to make the RSS feed public again - apologies #JustBlameBoko
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Jeremiah Miller
(@vexondragon) reported
@RuneScape My beta app wouldnt update so i uninstalled to fix tge issue now i cant redownload it sgows i can install it but then wont bother plz help!?
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Alesso▽
(@Capopazzo) reported
@RuneScape Minimap doesn't go on the lower right corner fix it! 😭
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AdrianCleman
(@ClemanAdrian) reported
@JagexSupport I would like to be able to help me with respect to an account that was disabled for the following reason of trading in the real world, where said account has not broken those rules or just because of having IP Venezuela already knows how to break rules. I need help
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phronesis
(@phronesis____) reported
@JagexSupport Eliseu, logging out/back in doesn't solve the problem. Looking for help.
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Le_kasonRyuArt || PngVtuber | - | 🔞
(@kasonRyu3301) reported
streaming at 12.45 is either apexu( if no lag ) or genshin or runescape then imma sleep
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✌ShaggyWithDaBaggy💨
(@scenesmoke420) reported
@RuneScape Is it actually not gonna crash every time I try to use the bank till than its not worth it
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Jacob
(@jayekuhb) reported
@Hakuchuumu1 @JagexSupport I've been banned falsely too for botting and havent touched a macro on my account Jayekuhb. The game seriously has a botting problem
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Julius Gribovskis
(@M1nKsTeR) reported
@RuneScape your new update has broken tons of icons for me puzzles ability icons etc please fix
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Davido
(@Tdavd) reported
@JagexSupport I still have the issue, yes im using bonds..
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TheSavageRaven
(@OSRSSRAVEN) reported
@OldSchoolRS Oh nice login screens, but how does this fix the real issues? Login spamming? Why would I load up your screen if I can't login?
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Vagabond Outcast
(@vagabondoutcas1) reported
@JagexSupport Didn't work, the article says to wait for a couple of hours, I've been waiting for a whole day and error 15 still pops up. And I can't find ""Conact us" button anywhere on the support site :(
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Brandon
(@Brantasm) reported
@JagexSupport The issue isn't necessarily that it is being denied. It is being instantly denied. It doesn't appear to even be reviewed. He attempted to resubmit it at 1:48PM. At 1:48PM it was denied....
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🏳️🌈Dean Ashford🏳️🌈
(@Play_Ruff) reported
@TAPhelps @RuneScape Friends of mine also having the same problem, seems a fair few people can't get it D:
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Mick
(@Pluto88) reported
@JagexSupport Hello, I'm trying to find out why Jagex changed my user name (added a prefix). I try to change it back but it says unavailable even tho that's my login name and it looks like no ones using it. I never changed it and I don't share my account. Please help?
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steev
(@OkSteev) reported
@NEEMOAHTOAD its sad that Classic Runescape was shut down but the their reason was hilarious "the game is too buggy and no one on our staff can read the code for it anymore so we dont know how to fix anything"
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Niralightshine
(@NiraLightshine) reported
@JagexSupport So Im unable to get the premiere pass with bonds right now, are you guys going to fix that?
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willian
(@williansmith188) reported
@crookedassworld @JagexSupport Contact @rixxytech his an expert in account recovery. He help me recover my locked account when i have similar issue Send him a dm his legit and guaranteed
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♈
(@LastTimesh) reported
@JagexSupport Hi, I had a problem with my account recently and I think they made a mistake, it has been banned by RWT and I have been practically the whole month of May in nmz.
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Damsell
(@Damilol40347527) reported
@crookedassworld @JagexSupport Contact Astro_esdeey on Instagram,they recovers any hacked account and help with any accounts issues
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Tyler Phelps
(@TAPhelps) reported
@Play_Ruff @RuneScape I'm having this problem too. I've logged out and back in. Please take my bonds! 😜
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Jess ™
(@WolfieJess014) reported
@RuneScape Can you fix the constant crashing though on iPad before release? 😔💔
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$XRP 🤑
(@XRPJAY1) reported
Disgusting customer service for such a massive company who us players pay your wages. Spend so much time building accounts to be falsely banned for REAL WORLD - re read that word. REAL WORLD trading.. by me depositting gp onto runebet what do I gain REAL WORLD?? @JagexSupport