RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/27/2026 22:45

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Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (29%)

    Online Play (29%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • alexlaverde1603 alexandra laverde (@alexlaverde1603) reported

    hey @JagexSupport @Jagex. please i need help, my account xbaby-girax, received ban por rwt, i not broken this rules, thanks for your time

  • Hi_Im_Col9x Grant (@Hi_Im_Col9x) reported

    @OllyJx_RS @Ibrahim65053406 @RuneScape This comment gives no argument at all. I see no problem with irons being able to pvm with mains. If your only argument is “you should play solo” or “you can leech from mains” then your argument is stupid.

  • kaal_derah Kaal Derah (@kaal_derah) reported

    @JagexSupport I’m only able to use the game on a chrome book with the android option. Is it having issues?

  • Regigigity Regigigity (@Regigigity) reported

    @RuneScape Fix the assassin walk override with Dharok axe it's using the 2h sword one instead of the battle-axe/maul stance and it looks dumb.

  • Ceresse 🍒Ceresse (@Ceresse) reported

    @RuneScape My favorite fix is the rest animation. Definitely don’t fix it. It’s perfect. About rots, the end of the fight/tunnel; it’s not visually appealing for people who suffer from focal seizures. I did turn off camera shake but the camera turn is what makes me never do rots again.

  • JagexSupport Jagex Support (@JagexSupport) reported

    @WhoDaFuqIsDatGy Hi. It could be the case that you're entering an email that has already been used as a login so you'll need to pick a login email that you've never used for Runescape before you you follow it with a password with only letters and numbers in it ~Dorota

  • Elodin17 Elodin (@Elodin17) reported

    @JagexSupport First reply, someone told me to just recover when that's exactly what I've been trying to do, thought was bot. I understand there are other fields, but being able to fill my pw's would help. Can you fix this or allow platform where I can tell jmod pw's? DMs poss? This char limit.

  • nemazius Edvardas Puzinas (@nemazius) reported

    @John303899 @JagexSupport I recovered accound its not a problem there problem is that their security is crappy, and as a fellow programmer i can tell need to fix this, cuz in their terms and options for security i should have been secured 100% well now i can tell that their system isnt working.

  • iRagIrons Blas (@iRagIrons) reported

    @WesthamRs2 @OldSchoolRS Don't gas light me, you clearly know what the issue was and how it can be abused if you're this involved. I think you act like you want change, but complain when it comes and use it as a reason to be toxic. No gotcha moment here buddy, just calling it as I see it

  • __Tjsmith (TJ) murphy stan acc (@__Tjsmith) reported

    @le_me_RS @RuneScape They don’t fix acc security why you think they’ll do this

  • CinderingThief Cindering_Thief (@CinderingThief) reported

    @Wyld I think you dont have a problem per say maybe just certain links have been made between your emotional side of your brain to the task oriented side and there fore should focus on maybe *not* spending money like i did with runescape 😭😭 love ya mate

  • WhoDaFuqIsDatGy ImaTalkingHead (@WhoDaFuqIsDatGy) reported

    @JagexSupport I setup my account via one of the "Login with" options (won't name which one publicly) - using this option, I can log into the game and the website. However, can't get past "Update Login Details" to verify email - p/w not accepted. I've even gone so far as copy/paste for 0 typo

  • _MarkWheeler “Golden Gun” Mark Wheeler (@_MarkWheeler) reported

    @VaughnVertigo @OldSchoolRS I wasn’t ready… @RuneScape what the hell? I was lagging!

  • Human__Tripod Human Tripod (@Human__Tripod) reported

    @JagexSupport @JagexAsh After trying to log into my account with that link, I am just hit with the authenticator needed message again with the error message of an email being sent to the email account that is no longer active. Is there any other workaround for this?

  • angerrrrrr ANGER (@angerrrrrr) reported

    people on ff14 are so much more helpful than the people on runescape or league are, a guy spent 10 mins after a raid helping me fix something I was doing wrong

  • TheGegenspieler Gegenspieler (@TheGegenspieler) reported

    @GiveusSecurity @OldSchoolRS Ppl keep babbling on about account security but what even is the problem? If you have 2FA on everything you should never get hacked.

  • JazmineSinclai2 Jazmine Sinclair (@JazmineSinclai2) reported

    @JagexSupport im still having issues with my account been unlocked. im doing everything possible minus using the device i made the account on, witch is hard to do considering i made it over 10+ years im supplying ppayment infomation from day one, why am i still getting denied

  • Jin__ASAP Jin (@Jin__ASAP) reported

    @Dxhofleer11 @NurullahGney8 @Jihoz_Axie That's like saying runescape is dead because wood prices crash. I think the community needs to really understand what a utility token means

  • alexilewis133r Alexi Lewis (@alexilewis133r) reported

    @JagexSupport My PAID #OSRS member account (NotBobSaget) has seemingly disappeared just because I followed your advice on adding an email to a "google-only" login account. Now when I try to log in with my email, I'm on tutorial island. Please HELP!

  • Rhys_Dyson Rhys Dyson 🦄👨🏼‍💻🏃🏼‍♂️🎲 (@Rhys_Dyson) reported

    @RuneScape My favourite fix for last week was my new graphics card being installed to me PC, so I can GAME AGAIN!

  • nemazius Edvardas Puzinas (@nemazius) reported

    @JagexSupport i just got hacked and my whole bank is clean i have 2fa my password is everywhere different my pc is clean i use runelite just with hd plugin nothing more. And specially how the thief knew the bank pin. Fix your security.

  • nemazius Edvardas Puzinas (@nemazius) reported

    @JagexSupport They bypassed 2fa explain me how that even possible 2fa is on my phone. My pc is clean i can send proofs your security is getting crappy fix it cuz more and more people getting hacked even thought they secured their accounts.

  • sithjb Brad (@sithjb) reported

    @RuneScape My favorite fix was the changes to vuln-bombs! Something I would like changed is potion timers. During free death week we get a hour of overload from the golem. I would like to see potions do that. A hour of overload/any other potions to match auras and more.

  • JazmineSinclai2 Jazmine Sinclair (@JazmineSinclai2) reported

    @JagexSupport iv tryed this, but because my account is locked its not working, and i cant unlock my account, im supplying infomation from 10 years ago and its still getting denied, i cant go back to the original adress/devices of creation of acc because it was very long time ago..

  • iRagIrons Blas (@iRagIrons) reported

    @WesthamRs2 @OldSchoolRS That was my point entirely. It wouldn't allow a log out before a PJ. Why else would you have baits and a max singles team setup and ready to login to BH worlds specifically? And I saw specifically because you all had VLS already on you

  • OsrsBoardy OsrsBoardy (@OsrsBoardy) reported

    @JagexSupport wheres the best place for me to submit bugs/issues with the mobile app beta?

  • GodBoneOW GodBone (@GodBoneOW) reported

    @RuneScape Can we fix some of the rots bugs? Majority have been in the game since it was added. Pad glitches, bombs during cutscene, certain locations you surge into will not allow you to move, etc.

  • DrizztGautney drizzt gautney (@DrizztGautney) reported

    @JagexSupport i did, the whole problem is it takes 3 days for a bank pin to reset and i only have 22 hours to claim my stuff. but luckily bc yall are so awesome and set up failsafes, the 22 hours is in game time. so worst case if i cant rem it them i just have to stay logged out for 3 day

  • nemazius Edvardas Puzinas (@nemazius) reported

    @JagexSupport Dear Dorota. The problem is fix your security cuz hackers can by pass it, i checked forums and more and more people getting hacked. Im IT specialist i have a diploma for it, and im sure that i dont have any viruses or keylogs your security system is worthless if hackers can bypas

  • cloacadagger Tad Lombre 🐚 (@cloacadagger) reported

    @BunnyHopJames @RuneScape Bruh this is the exact kind of build people would be wearing for no reason. No DS completed, No ranged gear, No problem. Prolly grinded to 30 ranged like this.