RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (73%)
• Online Play (9%)
• Glitches (9%)
• Game Crash (9%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	27 days ago
Drammen	Sign in	1 month ago
Avondale	Sign in	1 month ago
Sussex	Online Play	1 month ago
Cuijk	Sign in	2 months ago
New York City	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  LuizSandmann (@LSandmann) reported 2 minutes ago

  @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.

• 
  AnyScapers? (@anyscapers) reported 7 minutes ago

  @A_Zoo_Keeper @OldSchoolRS No, you get a 5 hour outage instead!

• 
  BurntLegumes (@BurntLegumes) reported 8 minutes ago

  @RenZazaX @OldSchoolRS Varlamore was always intended to be 3 parts to avoid the kourend issue of "it's a big place with nothing to do". I agree though, Ill be glad to see focus shift back to other quests. Penguin sequel when? Plus fairy tale 3 sure to be hype

• 
  abdullah rashid (@abdulla77783475) reported 11 minutes ago

  @dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.

• 
  Jtf claws (@JtfClaws) reported 13 minutes ago

  @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

• 
  Andermonk (@Ander_Mander) reported 20 minutes ago

  @verdorren @OldSchoolRS I was telling you what *actual* real life problems are, not problems that men who wear tampons have.

• 
  Harlequin of Nesessity (@IrreveriQuin) reported 21 minutes ago

  @JagexSupport @OldSchoolRS whats the recommended fix for the DC error "too many logins from your address?" should I stop buying bonds and playing multiple accounts? i did, but now i lose an entire round of wintertodt playing with my bf. we live together, can we not play together?

• 
  notimportant (@DutchConserv) reported 27 minutes ago

  @OldSchoolRS I play on the Jagex Launcher runelite or the official client and it keeps saying play via the Jagex Launcher to log in again, too many login attempts

• 
  Destin Holland (@DestinHolland) reported 28 minutes ago

  @Valliance_ @viaxtina @OldSchoolRS i think their issue isn’t about the difficulty of nex but the time it takes to get it. nex is a long grind, people are walking out with full oath plate in a week. i wouldn’t mind oathplate being a longer grind since the boss is fun but also think inq/torva shouldn’t take so long

• 
  Killa_Kelv (@killa_kelvv) reported 31 minutes ago

  @slippingjill @OldSchoolRS Got DDoS’d someone held on to his I.P for weeks and waited till finale to bottleneck his ISP . In other words he couldnt play at his setup

• 
  RooK (@RooK_OSRS) reported 32 minutes ago

  @OldSchoolRS Jagex W. However, I do wish we had formal customer support channels to report game service interruption instead of relying on social media.

• 
  Lutrios (@Lutrios_) reported 33 minutes ago

  @KihiraLove @JagexSupport @OldSchoolRS I'm having the same issue right now. Please let me know if you find a solution

• 
  Kent (@kent_joyce45) reported 35 minutes ago

  @The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.

• 
  Sin (@asinfulqt) reported 38 minutes ago

  @OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).

• 
  dash (@dashgoat67) reported 38 minutes ago

  @Jagex @JagexSupport can u look into hopping 5+ accs on launcher without getting login failed so i dont have to beg ppl for non launcher accs to boost gwd.

• 
  Candy Newb (@Candy_Newb) reported 39 minutes ago

  @OldSchoolRS Damnnnnn this was one thing I was WAITING for... Shame @Jagex, first you let "redundant" employees go to save money. Now you scrap this? What's next, paid for premium worlds with enhanced security? If it's genuine Engine/Code issues just tell us, don't say "scrapped"

• 
  fenix (@fenix_X0) reported 39 minutes ago

  @OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before

• 
  David @ Japan! (@1davidj) reported 39 minutes ago

  @Kormulus @OldSchoolRS Ohhh that (kinda) makes more sense, but why wouldn’t they just nerf it for the contract then? lol After all awakened bosses were unreduceable I expected the same for contract yamas; nerfing a reg Yama method to fix a contract seems extremely lazy even if I dont mind the fix much

• 
  A **** named slickback (@bemis666) reported 41 minutes ago

  @OldSchoolRS They got ddos

• 
  Will (@Forget_Sleep) reported 42 minutes ago

  @reysokas @youtooz @OldSchoolRS Mine came broken today

• 
  Mrwhizz247 (@Whizzyy) reported 44 minutes ago

  @JagexSupport @Jagex Trouble brewing is such dead content I cannot believe how hard it is to get a game going for the diary literally 20 minutes of my life wasted. Please change the task! And buff shades of morton!

• 
  CrudeBunny (@Samyazas) reported 45 minutes ago

  Everytime I log into @RuneScape @OldSchoolRS and see (1) message Im like OMGG todays the day.. PMod.. FINALLYYY Open the mail.. Oh nope.. Billing... @JagexSupport I think my inbox is broken I swear..

• 
  Lionedas (@LionedasTV) reported 47 minutes ago

  @osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on

• 
  Bob (@MooninRun) reported 49 minutes ago

  @JagexSupport I’ve not been able to get emails to come through: trying to disable auth and it gives me an oops error - try again. Same with changing password emails. It’s been like this for days - how do I fix it?

• 
  Mootus (@osrsmaxxingg) reported 49 minutes ago

  Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

• 
  JustGeoffrey (@FeGeoffs) reported 51 minutes ago

  @OldSchoolRS Are you guys ever going to fix the harvest/compost **** you broke like a month ago

• 
  DEBUFF (@DADDY_DEBUFF) reported 54 minutes ago

  @OldSchoolRS some of the sigils were too broken and the rule for lost food could have been tweaked to make it more competitive. Next year, select the captains and have them agree on terms + rules to make it as balanced as possible!

• 
  Jingles🎷🦣 (@JingIesss) reported 54 minutes ago

  @TheKragmeister @Bigstinkemanv2 @OldSchoolRS Why would they want you back lmfao they still get 120k daily players, clearly your level 85 account isn’t a big issue to them

• 
  Fredrick (@Fre_dric1903) reported 55 minutes ago

  @chrispettus9 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #kelvtoolz on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

• 
  HeadingToMars (@HeadingTooMars) reported 55 minutes ago

  @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you