Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (67%)
-
Online Play (28%)
-
Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
| Heidelberg |
Sign in | |
| Braço do Norte |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
Braided Asshair
(@Lucky_Pies) reported
@JagexSupport Thanks for the answer, so i need members to change my name and also my email? Because the problem here is that i want to change an old mail that is not accessible anymore on a account that i own. The email contains my IRL initials/name and i can prove that.
-
ClashZoneShow
(@ClashZoneMedia) reported
@JagexSupport ive literally opened 1k eclectics and not gotten a single med clue from 6k to 4986 jars left and no i dont have one in my bank my account is broken or something and rip 5.4m please help me out in some way
-
Bob Jhom
(@rangermandk) reported
@JagexSupport hello is it possible that U could contact me through email as I'm still having Trouble with being hacked
-
Tee
(@Rawrr_Monsterr) reported
@JagexSupport Got 3 emails saying my email was changed to some max persons icloud which I obviously didn't do. Accidently clicked on the cancel change link... I didn't sign in to anything, am I going to be hacked?
-
Slapmasta
(@Slapmasta_) reported
@JagexSupport any plans to fix this issue? I need to delete a registry key every time my client closes on the wrong screen.
-
Pioneer
(@PioneerJ6) reported
@jeremywkelly07 @JagexSupport I had this problem and solved it check my recent tweets, is your email a gmail?
-
maria
(@mariaria14) reported
@AmannamedHeath yeah but downloading runescape is clearly not a solution to her problems is it, and guys often don’t actually give real/good solutions, so then it’s not really a solution… venting about it can be a solution in itself bc it can help you realise the issues at hand
-
Bobakanoosh
(@Bobakanoosh1_) reported
Twice now my username "Bobakanoosh" has been blocked by platforms when trying to register (Playstation and Runescape). Apparently "boba" can mean "***********" in some languages, and "baka" means "idiot" in japan. What a joke that either of these are blocked, never had issues b4
-
robin granlund
(@obbaish) reported
My name is b00b1z, you gotts fix this. How can u even get banned for botting on mobile? I play on your app? @JagexSupport @JagexSupport @JagexSupport
-
Christy
(@huwishmuwish) reported
@JackCole18 @JagexSupport Sorry about that I had same issues with my account when they banned it and had to contact Turbohacks on instagram he recovered my account in few minutes.
-
Jukebox Jesus
(@Jukebox_Jesus) reported
@JagexSupport You guys aren't understanding me, I CAN LOGIN JUST FINE ON EVERY DEVICE *EXCEPT FOR MY PHONE* I KNOW MY LOGIN CREDENTIALS! When I click the "Continue With RuneScape Account" button on my phone, the login webpage *doesn't open* so there's never an option to enter my credentials...
-
Wolfenheimm
(@Wolfenheimm) reported
@JagexSupport is it normal to have an account with a google email, with its own password - and another account with the same google email but signed in using the google login option? I got confused and bought membership on the wrong account :(
-
Lucent Brood Cheek Clapper
(@DaddyTankey) reported
@JagexSupport I just realized I read the first section wrong and put in the email that I don't have access to as the contact email. I thought it asked for the login email. I resubmitted the recovery with the correct one, thank you.
-
Be Happy∞😁
(@FaceSmiley1) reported
@JackCole18 @JagexSupport I also encountered similar issues support service were just useles @Lord_tecc helped
-
Skint - Banker of Goblin Town
(@MyCryptoBurner) reported
@iamDCinvestor Dont think the problem has to do with nfts specifically tbh, runescape and wow have been doing it for years but its still not quite right
-
amber
(@amborx) reported
@JagexSupport I have been trying to contact support for a few weeks regarding login issues due to spam. I haven’t been able to login for the past 4-5 days, please respond😐
-
•εℓ ƬαcƗ*̩*̩cσΘ
(@bookthe12) reported
@JackCole18 @JagexSupport Text @cenhaticol now to fix your account immediately
-
kai 🏴☠️
(@painted_violet) reported
@JagexSupport if i want to get rid of the rs account associated with Main Email, what will do to Email 2, because that's the login address to the rs account i use? will that delete the rs account i DO use as well? i've been going in circles here, do any help would be appreciated.
-
TheHappyPittie
(@TheHappyPittie) reported
@Voinpahoin @juddr_ @OldSchoolRS Im aware its not jagex but that doesn’t really change anything. I just don’t trust kick starter because it offers no protection to the backers and they may be reputable buy the first thing I searched about them brought up issues with their delivery. Just doesn’t seem worth to me
-
JPJ
(@JackPotJ7) reported
@OldSchoolRS @JagexSupport Been having issues on Android Mobile App. I've been disconnected a number of times today out of nowhere, doesn't even lag, and it logs me out in the process.
-
•εℓ ƬαcƗ*̩*̩cσΘ
(@bookthe12) reported
@JackCole18 @JagexSupport Try @cenhaticol now to fix your account immediately
-
Ceppz
(@CeppzCeppz) reported
@NekotineXD I havent been able to buy Runescape GF, can I buy your service of being my Runescape BF/GF?
-
hieu
(@hieu_oi) reported
My internet went out mid tob raid and when it came back on I wasnt able to log in on my pc, my main got hijacked. Could anyone tell me if my account is locked? since i was trying to recover it,i’m still currently blocked from using the service. @JagexAsh @ModTyranRS @OldSchoolRS
-
Vitless
(@VitlessRS) reported
@JagexSupport is there someone I can talk to regarding a clan leadership issue where ownership of a clan is locked to an alt of someone who left with ill intent?
-
Casey Garner
(@fasevoka) reported
@JagexSupport hello, I’ve been having trouble replying to the email about my bond transfer. I did what the email told me to do and when I respond to move forward I get a email saying it didn’t go through
-
Menno
(@Menno06016628) reported
@JagexSupport Dear Jagex, Its been more than a year since my ironman got banned I'm currently struggling with mental issues. The psychologist has told me that I should fill my day with something I enjoy. Can u please help me with 1 last chance? kind regards Menno IGN: Befkoning
-
Braided Asshair
(@Lucky_Pies) reported
@JagexSupport I have a account i've connected through facebook I want it to get changed to another email. Problem is though i cant access my old mail since its inactive and i dont have access to it anymore. and i can prove the ownership of this account by any information needed.
-
kai 🏴☠️
(@painted_violet) reported
@JagexSupport okay. i'd like to delete an account associated with an email address - i'll call it Main Email. i don't use that runescape account. however, i've also got another account that i login with via steam. the login email address used for this account is a subsidary of Main Email. [1]
-
Cloves
(@ThatGothLady) reported
Realizing now it's a good thing I never had access to Runescape mobile when I was a teen, it was bad enough I'd try to login to RS on library computers lmao
-
kai 🏴☠️
(@painted_violet) reported
@JagexSupport yeah, about this - where are the on screen steps to add a login email? i can't find anything about it.