RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 01/20/2026 20:25

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (29%)

    Online Play (29%)

  3. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
BrazilBelo Oriente Online Play
GermanyHeidelberg Sign in
BrazilBraço do Norte Sign in
CanadaSaint John Game Crash
VenezuelaValencia Online Play
United StatesRedwood City Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • ryuds0099a tiddy (@ryuds0099a) reported

    @RichardPle82498 @JagexSupport Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • JanDenhaagg Jan (@JanDenhaagg) reported

    @JagexSupport still no reply. ITS locked but I got the credentials. Why cant I login Why are my appeals denied since I used litteraly everything i remember. Diffrent setups everytime all come to same conclusion. Clearly automated system is broken.. makes me furious tbh....

  • Baderib94211130 Bader ibrahim (@Baderib94211130) reported

    @JagexAsh Hi sir , i am a Old school runescape player , my username is “Vx06” , i think i got permanently muted 3 days ago, and my appeal was denied, please help me getting unmuted i,ve learned my lesson to not curse people randomly. Thank you for your service.

  • UtdBallers_ 🃏 (@UtdBallers_) reported

    @JagexSupport hi I can’t login on mobile since I’ve used the jagex launcher- what details do I need to log in now?

  • shortboicomics prince moses (@shortboicomics) reported

    @israel_isbell @JagexSupport Why not try #robert_spywizerd on Instagram they can fix issues like that.

  • mazezity Maze (@mazezity) reported

    @BabaOsrs54040 @JagexSupport Hate having issues with your accounts and support services won't help much?? Contact @j_stackz1 to help.

  • Ble_ssed741 Blessed (@Ble_ssed741) reported

    @hanniwilgrector @JagexSupport Complaining here won't solve the problem message #ballenfix on Instagram He's legit he can counter any problem relating to your playstation and Activision!!

  • Ridwan38206152 radler (@Ridwan38206152) reported

    @RedArmyGM @JagexSupport Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • Gone_Nutty nicholas brown (@Gone_Nutty) reported

    @MrMezMorris @JagexSupport @MortemBy187 That’s because money is more relevant then you even if you’ve been paying membership for 20 years they couldn’t care less about you the company is complete garbage and contact support never works they give you a run around with attached links that don’t match the issue

  • FelixJBourdon Felix J. Bourdon (@FelixJBourdon) reported

    @RuneScape @JagexSupport @Jagex This game is literally unplayable always crashing every 10 to 20 mins and when it does if you don't refresh the computer it gets pixelated. Does not matter if you use the Rs client, the launcher or Steam it will crash.

  • israel_isbell Israel Isbell (@israel_isbell) reported

    @JagexSupport unable to unlink my third party login, the website is behaving as if a server is down. Can you confirm if anything is having maintenance or errors right now? I'm trying to use the launcher on a new account and unable to unlink a third party login to be able to do so

  • ShiAnnaJames ShiAnna (@ShiAnnaJames) reported

    @AnthonySinclare @JagexSupport @JagexTwisted Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • RooK_OSRS Roo K (@RooK_OSRS) reported

    Seen so many late game irons wiped lately. I wish people would be more transparent about the details. Are they phished, recovered, poor email or acc security, jagex account issues? Just hate seeing 4+ year old accs cleaned and no support from @OldSchoolRS

  • scotch269 scotch (@scotch269) reported

    @Sean92437953 @JagexSupport @JagexTrident Java_unban on Instagram is here to help lower the level of banned accounts,it worked I was having the same issue with my account.

  • ShiAnnaJames ShiAnna (@ShiAnnaJames) reported

    @ialways19780047 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • MYC_NETWORK MYC NETWORK 🏝🛳🇺🇸 (@MYC_NETWORK) reported

    You can judge me if you want. Cursed knight 7 was my first email and I use to login to runescape with it. 😮‍💨😮‍💨😮‍💨😮‍💨😮‍💨 when black mail at the bank

  • ESSXI3 ESS XI (@ESSXI3) reported

    @TatterESO @JagexSupport You are not facing this only got this problem yesterday but was referred to VAN_KAYLA5 on Instagram and he was helpful

  • ShiAnnaJames ShiAnna (@ShiAnnaJames) reported

    @NoxchiBorz77 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #Clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

  • NYCuBuggin ShawwT (@NYCuBuggin) reported

    @MrMezMorris @JagexSupport @MortemBy187 I’m confused? I have zero issues with this on mobile. What problem are you having?

  • Pluto88 Mick (@Pluto88) reported

    @JagexSupport How would I reclaim a name reserved for me? Keep getting an error, I use it to log on and it was my name for 2001-early 2014, I have the emails and yes account warnings (I said Youtube in chat) to show its mine. Not sure why my name was even changed.

  • followthechart9 followthechart (@followthechart9) reported

    @JagexSupport Is it possible for you to DM me an email that I can contact support on please? I can't do what I need via the self service support...

  • shortboicomics prince moses (@shortboicomics) reported

    @TrevorJ77586878 @JagexSupport Why not try #robert_spywizerd on Instagram they can fix issues like that.

  • shortboicomics prince moses (@shortboicomics) reported

    @TheNixx976015 @JagexSupport Why not try #robert_spywizerd on Instagram they can fix issues like that.

  • Manablock Manablock (@Manablock) reported

    @JagexSupport I understand that, but the original appeal to this was over 15 years ago. There's been times where this issue had hindered my account and enjoyment of the game, could this please be investigated further?

  • angelwee6 أحمد (@angelwee6) reported

    @JagexSupport when are you gonna fix the bug in unwelcome guests

  • Ryan_00295 Ryan (@Ryan_00295) reported

    @NoxchiBorz77 @JagexSupport Message astro2codes on Instagram their team fix this kind of problem

  • 1stGrandMaster 1 in 400 Trillion 🇯🇲 (@1stGrandMaster) reported

    @JagexSupport is there an issue enabling Authenticators at the moment? Been trying for quite some time now and it’s telling me the page isn’t working.

  • shortboicomics prince moses (@shortboicomics) reported

    @AndyDurkacs @JagexSupport Why not try #robert_spywizerd on Instagram they can fix issues like that.

  • KelvLaudy Laudy Kelv (@KelvLaudy) reported

    @hanniwilgrector @JagexSupport Their response won't be effective You can check #ballenfix on Instagram, he did help when I had similar issue

  • Odablocker OSRS Toxicity Extrusion Device (@Odablocker) reported

    @MortemBy187 @zingstahh @JagexSupport “I can’t login outside the launcher” ok bud, hope you get banned.