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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Kiarra Gabrielle
(@Gabbylovebear) reported
@JagexSupport almost a week now still have not been helped about my account..ive never had this much trouble in my years on rs to get help. This was hardworked time & money. Can someone please finally actually HELP me with my situation?!
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Janet Peter
(@JanetPe75776721) reported
@DoomerGi @JagexSupport i saw your comment, don't panic, i had same issue but with the help of @LEGIT__HACK here on Twitter, i got my issue resolved. Send a direct message for help
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Janet Peter
(@JanetPe75776721) reported
@Alexnaylor97 @JagexSupport i saw your comment, don't panic, i had same issue but with the help of @LEGIT__HACK here on Twitter, i got my issue resolved. Send a direct message for help
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Michael
(@Pig_Uterus) reported
@JagexSupport I Don't do suspect stuff, I Clicked a link in a twitch chat, that led to a keylogger getting into my account, them hacking 2 email accounts, removing my auth and stealing a few hundred hours of iron grinds. PLEASE FIX AUTH REMOVAL. 3 days for pin? instant auth? so stupid man
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bored af
(@guli724) reported
@JagexSupport im having an issue where i cant get my ring of charos back and can no longer progress the quest line. i pickpocket dr frankenstain and he catches me instead of giving me a replacement ring.
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Kiarra Gabrielle
(@Gabbylovebear) reported
@JagexSupport All my stats for my account are all completely gone, i am not able to email about it because i get "error code 15 this request was blocked by the security rules." I payed for a bond in march and also a month membership that i didn NOT get to use
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RSSUNDAY
(@RUNESCAPESUNDAY) reported
@RuneScape Fix the servers lmao
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AVFC
(@azzurriiavfc) reported
@RuneScape can someone help me please I could log in this morning got home been trying to log in for last 3 hours and getting access denied error 15 when trying to reset my pass as its saying its wrong when it's not I'm worried my account is at risk thanks.
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Markenzie
(@Markenz66895228) reported
@cabbiesosrs @JagexSupport You can still get your account back Contact Astro_jame on Instagram,they recovers any hacked account and help with any accounts issues
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Lucan
(@NaculGummie) reported
@JagexSupport Hey Mod Mazvita, I didn't reset the router yet but I went to my parent's home for the weekend. When I returned after two days I still get the same 'too many login attempts' message on my home network.
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toenailsin
(@toenailsin) reported
@RuneScape Fix the servers lmao
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Ken Hazleton
(@HazletonKen) reported
@JagexSupport @Johndoe79890277 That's not strictly true is it? A little while back YOU were asking ppl to DM YOU about login lock outs
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Stormy
(@RsStormy) reported
Y’all got more active players than ever, the server lag is unbearable can you like do something about it or nah? @Jagex @RuneScape @JagexWarden
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ZardiFN
(@ZardiFN) reported
@JagexSupport I havent played rs for 1 year +, i tried to login on all my three accounts and evidence says they all banned for macroing in January 2021 (each acc at same time). I have never botted..
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Lucan
(@NaculGummie) reported
@JagexSupport I have tried that a few times already but it doesn't help at all. In order to submit the issue I have to log in to the website. And due to the 'too many login attempts' I can't login to the website. I'm literally stuck.
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Drasnoc????????
(@drasnoc) reported
@JagexSupport I am trying to get my old RuneScape account back that has been blocked. I know my original login username and password, but I don't think my account is linked to an email address, have been trying a lot of appeals but they all get denied, even when I give all info.
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Lucasio
(@ToEveryEnemy) reported
@JagexSupport Hey, my account still hasn't been recovered from the Login Lockout. I am still locked out of my account and can't log in at all. I also can't submit a ticket @ the supportwebsite for this, and the last email I got about my account from Jagex was from april 8th.
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Janet Peter
(@JanetPe75776721) reported
@Number1host1 @JagexSupport i saw your comment, don't panic, i had same issue but with the help of @LEGIT__HACK here on Twitter, i got my issue resolved. Send a direct message for help
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Base Tank
(@basetankrs) reported
@RuneScape Fix the servers lmao
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Bob morris
(@PlankyTheDanky) reported
@JagexSupport I can't get into any form of the website on my internet and I only have this problem with OSRS. It tells me to report, but every report links requires me to login. Incident ID: 1353000160227914973-830969953028473869
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Lucan
(@NaculGummie) reported
@JagexSupport Dear Mateusz, I have tried that before. Didn't work. As said before I did wait a full 48h hours already. It has nothing to do with my brother because I could login on a different network with NO problems. It must have something to do with the ip address or network.
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Parrakas_RS
(@Parrakas_RS) reported
@JagexSupport Hi there, made a mistake when I bought 161 Supreme Growth Potions (leafy) when I was meant to buy (sundry) - Seeing I spent 161,000 beans I am quite annoyed at this error :(
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Leon Shaw
(@justawhiteguy13) reported
@JagexSupport Hey I follow the report an issue button an it takes me to the log in screen which then just repeats the cycle of not being able to log in and being told my acc is protected pending restoration, what should I do from here?
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Lucan
(@NaculGummie) reported
@RuneScape Can a mod PLEASE help me logging back in? I have tried for days but I just keep getting send into circles with no fix AT ALL.
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William🕷
(@Silv3rWyvern) reported
@JagexSupport My account just recently got locked out because of the error code 15 while I was mining a star. While it is locked out, is the membership frozen? I don't want to be losing membership days, because of this error. Thanks
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Janet Peter
(@JanetPe75776721) reported
@PlankyTheDanky @JagexSupport i saw your comment, don't panic, i had same issue but with the help of @LEGIT__HACK here on Twitter, i got my issue resolved. Send a direct message for help
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Lucan
(@NaculGummie) reported
@JagexSupport What email address can I mail to regarding log-in issues? I want to be able to fully explain the problem, which isn't possible due to limited characters on Twitter.
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dannynnat
(@dannynnat) reported
@JagexSupport Yes but as i said originally the mod that replied on the recovery request only responded to the first email and ignored the 4 after that which were sent over time when i was trying to sort out the issue and i got no response from any of them @JagexSupport
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Leon Shaw
(@justawhiteguy13) reported
@JagexSupport 364000340002958582-5537196415912074 Is my incident id for error 15 if that helps
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Leo
(@Leo65762731) reported
@nintendolife Don’t fix **** that isn’t broken. Like RuneScape it’s like you trying to re invent something already done.