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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (71%)
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Online Play (21%)
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Matchmaking (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua James
(@RealJoshuaM) reported
@Solo__RS @Lakeyour @JagexSupport uh... nope. not until they fix this ****. You're prob a decent kid, who jagex hasn't wrong yet. Give it time bud, trust me. 21 years, and they always screw someone over. I've been here for every major **** up, and the false bans are on the docket. Hope all is well man.
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Envy
(@SkyCladDrifter) reported
@JagexSupport Hey, would it be possible to change the login email for non-standard reasons? I initially registered my account with my old e-mail before I socially transitioned, and would like to change it to my current e-mail. The old email disincentivizes playing for me
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Quintis
(@TheRealQuintis) reported
@JagexHelpFrost @JagexSupport Thanks, also i have a question was trying to log into other accounts and was trying an email and it led me to an account that was perm banned? logged into the website and says nothing i can do about it, i also don't recognize the ingame name and have never broken rules to be ban
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Linebeck (Lin)
(@J_Linebeck) reported
Everytime I see stories about housing in FFXIV, I think how how housing in Runescape led to illegal gambling, scams, doxxing, death threats, and DDOS attacks, and then I wonder which one had it worse
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Matt H
(@MattH38255934) reported
@Canhagetanamen @OldSchoolRS You have any luck with it going away? Mine is hit and miss but 90% of the time it's not working
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ed
(@Canhagetanamen) reported
@OldSchoolRS all chat in my text box has Disappeared cant see in game prompts, public chat, or clan chat, any fix to this?
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John Wright
(@6Johnboy9) reported
@JagexSupport Tryed it says unable to get item back due to technical issues. Can you find out who my account traded to last? As there the scammers. It's impossible for anyone to log on don't understand only me knew pass n pin
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Donkey Kong
(@DonkeyK03060611) reported
@OldSchoolRS @zoepancakes_ Fix LMS rota you dog **** company pvp is completely dead.
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3 l 3
(@3l3_Osrs) reported
@IzakMcGregor @JagexSupport Haven’t done more than stake/hold gp on that account bc I choose to play HC over the past few years. Got muted for the person pking and banned for macro. Name changed to a pker name yet support doesn’t even blink clicking the ban button. **** service to a great game.
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justin baryak
(@JBaryak) reported
@JagexSupport hi can you guys maybe help me with a problem on my account
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VlizTwiztid
(@Philly_Vliz) reported
@OldSchoolRS @JagexSupport could someone explain to me why everytime i go to buy the 6 month package for membership im being rejected.... def have the money so what's the problem....
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Kimberley Vercleyen
(@MsAdvill) reported
@JagexSupport Sorry for him. He played on that account for a few years now and was/is an iron man. The only fix is a rollback (I know Jagex won’t do that). It had to happend 3-4 days ago the first time cause the bank pin was removed. Anyway thanks for answering and have a nice day/weekend. 2/2
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Sydra Varia - Necrodancer🎵 💀
(@Sydra78) reported
Ive been seriously debating on playing OS Runescape and starting from scratch. Only issue is I dont wanna pay money for it and I'm hella wary of bots :/
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Rusty
(@Mr_Speggetti) reported
@OldSchoolRS Please fix the AIDS Gout Tuber Mechanics for the MEDIUM diary???
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Quintis
(@TheRealQuintis) reported
@JagexSupport @RuneScape I need help getting back into one of my accounts. i have tried to put in the right email but its not working. Have also tried the username and nothing, I just made this account and can prove it with video and transactions, @JagexDio
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Po
(@Walking_tacos11) reported
@OldSchoolRS fix mobile log in please. Currently cannot use the "continue with runescape account" option.
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Moe
(@Amohsen3121) reported
@JagexSupport my email was hacked yesterday giving the person access to my account and paypal and isp info. They hacked my osrs acc i recovered it back but they claimed the acc again and now we are fighting for the acc. Is there anything i can do to stop it. Like changng my login
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Pill Clinton
(@nancyisneat) reported
@Tomin_Ts @rsrotnet1 Holy **** this may be the incel **** I’ve ever seen. A bunch of ******* Cheeto fingered RuneScape tub of lards paying for bottle service at faggy club… dafuq do I follow to have see the gay *** **** in my timeline.
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M3anman5
(@M3anman) reported
@JagexSupport My email to log in with is different than my receiving email and it still doesn't send an email which is one of the problems of not being able to contact customer support which is why I'm here on twitter. 1 email in spam nothing from jagex.
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Chris Cromble
(@ChrisCromble) reported
@Jagex @PlaySpacePunks Why don't you fix the games you already have out instead of making new ones?, you have "quitting runescape search "blah blah blah on youtube" in every single GE and you can't be bothered to click them and click ban but you can be bothered to make a whole new game. Fckn morons.
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Joey
(@Jsx0224) reported
@JagexSupport The first account I ever used was hacked and banned. Don't know how or why. I can't even remove the Google account for it to use with my new account. Can you help me set up Google login for mobile?
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Moisés Alberto B.C.
(@albert_okonor32) reported
@Fugaato @OldSchoolRS obviously you can't, it usually has many connection errors,being the Internet, ok and the game is disconnected. What would you propose?
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Kenny
(@Kenny94447942) reported
@OldSchoolRS dogshit game, absolute trash, people dont even play this **** broken game deing
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Moisés Alberto B.C.
(@albert_okonor32) reported
@Flaskpost2 @OldSchoolRS And it's also my fault with the connection errors? When you check the Internet connection and it is in good condition? Is it my fault too? I'm not going to argue, it's a proposal.
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Richard Miller
(@millerrichie01) reported
@cwkt_ @JagexSupport Send a message to @smartfix_tools on Instagram he did mine with no issues. I'm sure he can help out.
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Gergely Polonkai
(@GergelyPolonkai) reported
Dear @RuneScape, when it comes to passwords, there is no such thing as “invalid character”. Just fix your validation methods.
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terry gapeshaw
(@TerryGapeshaw) reported
@yosfo02 @OldSchoolRS clearly jagex doesn't care at all about the game or they'd have laid off mod ash years ago. due is the biggest problem with osrs.
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F
(@ghurlzzz) reported
@JagexHelpFrost @JagexSupport Im using the same login name i used for the past 15 years. I did a appeal with some old recovery qeustions i can remember. They can check my alt i used aswell: o 5 alt, and check the ips.
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Joseph Gasparrini
(@JosephGasparri1) reported
@JagexEasty @RuneScape Hey man i don’t mean to bother you but for some reason on IOS RuneScape I cannot catch karabwan at all, they just don’t appear in my backpack. I’m not sure if it’s a glitch or something. Just wanted to let you know
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MCorleone
(@mcorleone010) reported
@OldSchoolRS when you guys gonna fix the serv lags+ping?