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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (75%)
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Matchmaking (25%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Jackson Becky
(@JacksonBecky15) reported
@Panndiee97 @JagexSupport Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823
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murphy stan acc
(@__Tjsmith) reported
alright from now on everytime i cant login im telling murphy you hate him @OldSchoolRS cant believe you're doing this
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Adamdaboss20
(@adamdaboss20) reported
@JagexSupport I’ve emailed for the disabled Authenticator but I haven’t received any emails for a while, was just wondering if the email service is down or something?
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Tomw
(@tomw116) reported
@JagexSupport Cancel sub link doesn't work. I want to login and I've tried all on the page regarding not receiving emails. Who can I talk to get my access back? I have transactions from my paypal account which might help.
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Another regular player
(@Brandt1501) reported
@JagexSupport I've literally sent you proof of inferno buyers, people using Open with BROKEN plugins and you do NOTHING. The report system is ******* useless I literally tagged you all on twitter with video proof and you did nothing. You're a failed 'support' team. Aim ******* higher
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tyler
(@tyler77258022) reported
@JagexSupport I haven a problem getting to my clan cit. it just goes to a black screen and never loads I also tried to do it on mobile and it does the same thing it’s been like this for weeks please help
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Jerry
(@Foxzz77) reported
@JagexSupport @JagexSupport i have done that already the issue i am facing is that the first time i selected "i think there was a mistake" instead of hijacked account. I can provide all my info but i am not the one who switched my account name nor disabled my authenticator during that time.
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Darren Garrott
(@DarrenGarrott1) reported
@JagexSupport Still not working for some reason.. I’m checking the email in which I log into the game with and nothing is coming through
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aestate pueri album
(@ballpit_syringe) reported
@Rendi_Mento @JagexSupport Remember higher ups at jagex got a coke problem
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laboraparty animal
(@ryjelsum) reported
i dont have a big enough brain to understand exactly what he did but basically he found some really broken way to stack interfaces. yknow typical runescape bug bs
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MR. Blamo
(@Daddy_Blamo) reported
@JagexSupport hello i recently started playing again im able to login to 2 of my RS3 accs and appealed a ban on my other 1 due to it being hijacked and used to macro about 7 years ago now, i can login to the website and have appealed its ban and been told twice it doesnt have a ban. need help
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anomalocaris 🪱
(@hazardleveI) reported
also i figured out how to stop apex from lagging/framedropping so much and its to just completely obliterate the texture streaminf budget which reduces gpu load so much but it does make the game look like classic runescape but thats ok . i can shoot better
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FeHannah
(@FeHannah2) reported
@JagexSupport @Jagex I played pretty much everyday all day for going on 8 months just to get falsely banned on an alt. Id say thanks for the memories but you tarnished all of them by assuming youre infallible. Please fix whatever software you use to detect macroing
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Oliver
(@TS_Oliver07) reported
There is still no way to change your login name? @JagexSupport my main is currently being bot logged :)
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Purple
(@7KPurple) reported
Hey @RuneScape the shadows from the Luminous snaggler's special attack is not showing and I can't fix it...any idea on what could be causing this?😔
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_mma_hack
(@mma_hack) reported
@firewarr7000 @JagexSupport Kindly send me a DM to help recover your banned,hacked,locked,suspended account and also resolve all accounts issue etc>
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laboraparty animal
(@ryjelsum) reported
@RS_FOR_DEMACIA if you didn't see it he made a whole video on that situation if you want the full story of what jagex seems to be alleging from his pov ("the hidden runescape duplication glitch")
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Tomw
(@tomw116) reported
@JagexSupport Yes, but I also want to login
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Grant Minney
(@GrantMinney) reported
@OldSchoolRS let my boy @Rendi_Mento out of jail. We just want to see him level 3 raids two. Why is that such a problem? #freerendi #osrs #hedidntdupe
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falloutsnow
(@falloutsnow) reported
@JagexSupport I have no problem whatsoever in CASTING the superheat item spell. My problem is that no version of the boots remains unfinished long enough to completely deplete the heat. Therefore I cannot get it from 0 to 100 heat via the spell because it cannot fall to 0.
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Evizu
(@Ev1Zu) reported
@JagexSupport @TS_Oliver07 Account is secure just can't login because its being spammed...
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Shane Moffitt
(@ShaneMoffitt2) reported
@JagexSupport Fix moblie in app store i cant buy anything says i have already purchased this idem to every idem in the store and declineing both my cards on normal website store both the cards work everywhere besides runescape my account name in 395g and im out of membership cuz of this plzfix
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Scott Kirby
(@scottkirby1991) reported
@Pan1c_Pk @JagexSupport Rendis is absolutely a personal issue they have. Similar to @EVScapeOfficial s mute... sad to see really.
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Jordan Gaarenstroom
(@Gaarenstroom) reported
from
Pittsfield, Michigan
@JagexSupport Kamila, this isn’t my first time through the process. In fact my request was approved about a month ago when this whole issue began. To be clear my issue is with the authenticator. I have all my account info. My email is a university email and @JagexHelpFrost is helping me 1/?
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Another regular player
(@Brandt1501) reported
@SulbaranRaul @JagexSupport The reason I care is because the plugins are killing the game. People have **** click DD plugins for nhing, prayer re-order, anti-drag, barrage timers on you AND the person you're fighting. That's just PVP. not to mention all of the broken ones steming from Socket to tick counter
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Hannah
(@hannahsaysboo) reported
@OldSchoolRS Since this weeks update I’ve been having trouble with screen brightness in game - it keeps going dark/light randomly. I’ve tried reinstalling app but nothing is working . And I don’t have auto brightness enabled on my device. It’s almost unplayable for me :(
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SupremeFury
(@SupremeFury) reported
@JagexSupport i cant figure out my email login for my old account: Defiance i i will be able to sort out my password reset once i figure out the email i used to create it but im stuck and cant get much help through the main website.. please help :( #OSRS
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FeHannah
(@FeHannah2) reported
@JagexSupport @Jagex Thats it you guys win I give up. I never even wanted FeHannah back as bad I wanted you guys to admit you ****** up. You guys really need to fix whatever software you have for bots and macroing because you banned a legit account, and I cant be the only one too
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e.t.e.r.na.l
(@eternal11460258) reported
@ChrisLeite4 @JagexSupport I strongly recommend @rexxytech he help me recover back my locked account when I have similar issue. His legit and guaranteed.
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BoomyTrevor101
(@BoomyTrevor101) reported
@OldSchoolRS Hay I been trying to recover my old account and I been trying everything for hours and can't find a way to fix this. I'm not getting any emails for anything. Rest password not working ether. And I know my Email has a account because it wont let me make one with it.