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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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khn
(@Abba31816764) reported
@Amosquito19 @JagexSupport Text @cenhanticol now to fix your account immediately
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STEEZE
(@ScumbxgSteeze) reported
@OldSchoolRS Fix PvP, nobody cares about group iron man
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Cody
(@superkicksaiyan) reported
@leclercq_stijn @JagexSupport Same issue here. :(
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Jesse
(@xIts_jessex) reported
@Jagex @PlaySpacePunks Is there an outage betweens steam and runescape?? lol i was just on...
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khn
(@Abba31816764) reported
@CLos812 @JagexSupport Text @cenhanticol now to fix your account immediately
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Cody
(@superkicksaiyan) reported
@JagexSupport Every time I try to login, I get an unexpected error 26. Any ideas? I’ve rebooted and done everything I can on my end.
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🧛♀️ Tarmogoyf is a lovely name for a girl 🧝♀️
(@tokingway) reported
@LanceEHardwood yeah mine couldnt run it i had to use my dads work computer i remember getting in big *** trouble bc norton antivirus said that and runescape were viruses 😭
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Goldheart the Phoenix 💖🤍💜🖤💙
(@OFFL_Goldheart) reported
@JagexSupport Please, can I receive some human support to get my account back? I can't access the email or the authenticator. My friend looks poorly on your services because of shoddy customer service. Please prove them wrong.
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daniel read📌
(@danieleducais) reported
@CLos812 @JagexSupport Try @loreaxl now to fix your account immediately
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BigBank
(@Big13ank) reported
@AugieSlaps My computer has a problem w memory right now and I haven’t been able to play anything other than RuneScape for the last 2 weeks.. I’m losing it
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CoUnTrYbOy47
(@CoOy47) reported
@JagexSupport @jagex, this is not true. It let me appeal it. It would be nice if you actually investigated this. You also gave me no "evidence" as to why my account got flagged and banned. This is just lazy on the mods. I believe this happened in error due to me switching to mobile
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Jordan Bettencourt
(@jay_bett) reported
@leclercq_stijn @JagexSupport Having this same issue
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محمد
(@Moshamsi1) reported
@JagexSupport i'm not sure how that happened because i use the gmail sign in of my original acc and it worked fine but this time its weird 2 accounts on the same gmail, one i can login on the normal login and one only when i use the gmail login
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AlexanderWarren 💥⛽️
(@Alexand5_q) reported
@oooDreaded @JagexSupport I was traumatized when this happened to me last week because my accounts was filled with important information, till a friend told me about hightechnocrat on lNsta and how they assisted, I tried their service and it worked perfectly.
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deathwish diva
(@vyrnsuit) reported
@Gasketpedia @shieldsnatcher shouldve played runescape instead. it wouldnt have server issues
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Jessy
(@oooDreaded) reported
@JagexSupport I have appealed my ban, and it got denied, may I please have a staff member actually review this because I believe it has been done in error , my account was mid way through a quest (mountain Daughter) and then gets perm banned while I'm currently playing the acc
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Aziz
(@Lil_Az7) reported
@AUTUMNELEGYRS @JagexSupport @Steam fix this ****, get this **** back up, we tryna play
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محمد
(@Moshamsi1) reported
@JagexSupport yes sure, so i had a gmail account which i had an osrs account, so i decided to log for the first time on mobile and i used the gmail login and linked the same email of that account but it turned out to be a different account and i alrdy played on the character tbc...
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Myles Keenan
(@MylesKeenan5) reported
@JagexSupport hi I'm having issue logging in via mobile on Android, when I click to login via email/account name it pops open the login page and shuts it straight down saying there's an issue connecting to the server, (google and fb login works)
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Anxious Eli
(@elijahb314) reported
@JagexSupport servers down?
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CoUnTrYbOy47
(@CoOy47) reported
@JagexAsh @John61223090 @JagexSupport reaching out to support does absolutely no good when all they do is give you a generic copy and paste reply without actually looking into the issue. I just got the same ban for absolutely no reason with the same copy pasta reply. Seriously debating quitting
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Drewbird
(@Drewbirbo) reported
@BigFoxxo I hope they find out who made them and get em put in prison like jagex did to runescape's bot problem.
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Casey Conner
(@Casey_HTTR) reported
@OldSchoolRS you have broken GOTR. Remove the lock function if more than 10 people are in the game. otherwise its just trolling
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ron black
(@YungDumFullof) reported
@JagexSupport @jagexsupprt #osrs like reporting does anything, these botters and DDosers are just 1 issue. Botters are hiding behind a VPN and keep making new waves of bots. please Jagex and I mean PLEASE fix this asap.
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محمد
(@Moshamsi1) reported
@JagexSupport and i bought lots of keys and played the character already i thought when u login with the same gmail of the acc that it would be the original one but it turned out to be a different acc so basically now i have 2 different characters on the same email
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khn
(@Abba31816764) reported
@CLos812 @JagexSupport Message @cenhanticol now to fix your account immediately
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Dark Eggs
(@eggs_dark) reported
@JagexSupport how about instead of pawning the problem off to someone else that won't solve it, you personally get in contact with someone that can take the required 5 minutes to patch this issue? Bug reports do nothing. You are now aware of the problem. fix it
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محمد
(@Moshamsi1) reported
@JagexSupport but on which account should i do that the one i accesed on google or the actual email login which is the acc i didnt play but want?
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GRANGE
(@prelihiji) reported
@oooDreaded @JagexSupport I also encountered similar issues support service were just useles @Lord_tecch helped
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🌊 Nicholas 🌊
(@Buddygong) reported
@JagexSupport No no, so basically I know my login information, I don't know the email tied to the account so that I could login into to disable my authenticator. I have the password and everything, I simply can't get an idea of what my email was.