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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (29%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Grrrrrrhh
(@FanPayio) reported
@OldSchoolRS theres a glitch in LMS where you can’t report bots while in combat so these bots are getting 0 reports when they could be getting 100+ daily. If you make it so you can report while playing LMS these bots will get MASS reported
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Jordan
(@whossjordan) reported
@JagexSupport I don’t have a issue with redeeming the bond???? My issue is I’ve just redeemed the bond for ‘fresh start’ worlds. You replaced where membership usually is with fresh start membership without saying it’s for fresh start worlds. I want to redeem it on my normal account. 🤦
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qasim 👐🏼
(@varqasim) reported
@JagexSupport Can you elaborate more? What kind of information so I am able to fix that and play normally? I’m confused here…
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Jordan
(@whossjordan) reported
@JagexSupport It’s a bit frustrating having to go through the support system as I’ve always had problems with it. You might want to make it a bit more obvious what the membership is for when it involves real world money, I’m not the first person this has happened too.
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lev rian
(@RIANvisual_) reported
@JappeVisuals @Azhbruh Mw2019 always crashed on start for around a year and Cold War had a graphics issue that made the game turn into ******* RuneScape
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Ann
(@pacific616) reported
@Deseh6 @JagexSupport @JagexAsh Go fast talk to allenfixx on instagram he’ll help you out same way he did for a friend when having same issue
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jake b
(@jakeb73036059) reported
@JagexSupport and this ISNT an account recovery appeal. I HAVE my account login and details, I am trying to get things FIXED and resolved from being wrongfully denied and punished for the hacker in 2015 that HIJACKED it. LOOK AT THE IPs, THE HISTORY, EVERYTHING.
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brotherman
(@bigbigbro717) reported
@Eirik @JagexSupport Allenfixx on instagram is the one helping us Try him out there's nothing he can't fix! support takes forever to answer man.
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james smith
(@jamessm91616908) reported
@jakeb73036059 @JagexSupport I’ll suggest you reach out to Backup_security via Instagram he'll fix it immediately.
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Kwarktaartje ( ͡° ͜ʖ ͡°)
(@Derp_x_D) reported
@fuw4Q @Jagex @JagexSupport you gave me those "vibes" ;) but if you genuinely have a problem with it, state what the problem is, pretty sure most support staff use clients that hide images by default and the odds are they haven't even seen the picture, hence the linking to the support a bug page.
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Ana Madeline :T
(@mkrs_s_) reported
@ohshitnicksnax @OldSchoolRS a whole game is a programming endeavor, the issue is if jagex would be willing to put resources into it…
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CHIBBY
(@chiibby12) reported
@h1yakasudere @JagexSupport There’s this genius who can help write to #brenfixer on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Andytcrypto.eth
(@andytcrypto) reported
Hi @JagexSupport i have an issue with my authenticator attached to my account can i have this fixed please
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eddy
(@staticeddy) reported
@OldSchoolRS is there an issue with the Amazon prime 7 day membership I claimed and did not get the members
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GodAshIsLife
(@GodAshIsLife) reported
@JagexSupport my 1st acc was suspended to my surprise roughly 2yrs ago;I still dont even know what they did or how but someone managed to know my pass n login then got suspended over 'rwt'. Can you review? As I was not online in 2020; if I can play again I'd setup 2fa -Rsn:Pineco
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Piraja27
(@Piraja27th) reported
@RuneScape @ProtoxxYT When I got members for the first time around the time when RS HD update rolled out. I was playing on a Win2K pc just exploring every part of the game world I could. I found a ingame song that I still have on my songs list ingame because I liked the melody 'Route of all Problems'
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Wu Tang clan aint nothing to **** wit’
(@YohImJosh) reported
@JagexSupport @babyblue4599 This is atrocious customer service.
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#CureHD
(@Eirik) reported
@JagexSupport I keep getting denied for a password reset. I am not looking for that. I am looking to see if there is a way I can transfer the login user id (email that doesn’t exist) to another email that exists. Is that even possible?
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Ann
(@pacific616) reported
@LukeLongbrake @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to allenfixx on instagram he helped me when I had similar issue
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TheOverlanding
(@TheOverlanding) reported
@JagexSupport Is it possible to request my login to be changed to my account? Hackers have access and know the login email (not the registered email) and they keep sending false recovery requests and keep trying to hack me. Only remedy is to change my login completely. Please.
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CHIBBY
(@chiibby12) reported
@GodAshIsLife @JagexSupport There’s this genius who can help write to #brenfixer on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Only the lost
(@rasolalsa) reported
@ZZaidejas @JagexSupport Raqs_Tech on Instagram can help you fix your account,just send him a message
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brotherman
(@bigbigbro717) reported
@RainEXM @JagexSupport Send a message request to #allenfixx on Instagram he will help you out I’ve had this issue before and support couldn’t do ****
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Papi Woo
(@WooPapi) reported
@flacow05 @JagexSupport Hey there saw your problem and I had that same problem a while ago till I got to work with jumpcloud_hack via IG.
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𝐌𝐫 𝑭𝒍𝒂𝒎𝒆𝒛
(@Davidso45951970) reported
@ManaPotTV @JagexSupport Got same problem but Aven_techz on Instagram got me unbanned. Check him out for help.
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Taylor Knight
(@TaylorK222111) reported
@OldSchoolRS @WooxSolo You need to remove the whole active traded on the ge market, that has to be the dumbest thing. Fix the god damn marker after you screwed it up
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CHIBBY
(@chiibby12) reported
@MarhsallJeremy @JagexSupport There’s this genius who can help write to #brenfixer on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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CHIBBY
(@chiibby12) reported
@ZZaidejas @JagexSupport There’s this genius who can help write to #brenfixer on Instagram they can probably help you with that because they are good at helping with errors and stuff like that
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Ovidijus Gedminas
(@OvidijusGedmin1) reported
@JagexSupport I'm still didn't get the money of 2 month membership or have receve 2 month member shop on the account O G RasTa. And yes I have reported the issue almost month ago so what the he'll is going on?
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Grrrrrrhh
(@FanPayio) reported
@JagexSupport theres a glitch in LMS where you can’t report bots while in combat so these bots are getting 0 reports when they could be getting 100+ daily. If you make it so you can report while playing LMS these bots will get MASS reported