1. Home
  2. Companies
  3. RuneScape
RuneScape

RuneScape status: server issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • VelvetBanana69
    🍞 (@VelvetBanana69) reported

    @Squinttz @OldSchoolRS Imagine doing Soul Wars to begin with. What are you, a bot? Better yet, imagine having a dogshit 2 defence account and still begging for them to fix your mistakes months after it happened

  • 000x_eth
    000x (@000x_eth) reported

    @OldSchoolRS @JagexSupport please help me. When I click to log into my account on mobile, it skips the login screen and just logs me into my alt. I can’t log into my main because it never bring me to the screen to type in my email/password.

  • HeadingTooMars
    HeadingToMars (@HeadingTooMars) reported

    @RuneScape @OldSchoolRS @JagexSupport the appeal system is broken. The AI bot needs major work. I come back to the game after some years, to find out a migration to Jagex accounts has taken place, and that my 20 year old OG account was hacked. After a couple months of back and forth, I get told it’s obvious my character was hijacked and that by providing a new email, I could get my character back. Sounds amazing doesn’t it. After I get my character back, it’s been permanently banned. I say to myself this must be a mistake. I appeal. I get denied. How the hell does that make sense, when just in the previous email I’m told it’s obvious I’ve been compromised by a third party and got my character back? Why am I being held responsible for the actions of a hacker? Would be great if someone can take a deep look at this. All I’m asking is to looks closely at the facts, which should be very simple. Thank you

  • TrickyMoons
    Raven (@TrickyMoons) reported

    @JagexSupport I keep getting ping spikes every few seconds across multiple worlds, any idea what could be causing this? Seems to be only an issue on runescape.

  • ChungusOSRS
    Chungus (@ChungusOSRS) reported

    @AnthonyPezzuto8 @OldSchoolRS Brother you are the problem. Not the pride March.

  • martinieks
    Martin (@martinieks) reported

    @JagexSupport i cant get in touch with support, because AI chat sign in link has bad gateway, fix your website

  • LionedasTV
    Lionedas (@LionedasTV) reported

    @osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on

  • asinfulqt
    Sin (@asinfulqt) reported

    @OldSchoolRS @JagexSupport Mods are also refusing to deal with the issue and are actively shitposting/chatting while ignoring the open hatred spread by a community ambassador. Poor handling of the situation, if not blatantly discriminatory (thinking I'm dramatizing because I'm an angry disabled person).

  • jordanranson
    Jordan Ranson (@jordanranson) reported

    @JagexSupport can I please have someone look at my support ticket #6503127? I have an active subscription but it’s not applying it to my account and the mod in charge of my ticket gave me a canned response and didn’t fix it. It’s now been 2 days where I can’t access my account.

  • smith1792
    Smitty (@smith1792) reported

    @Mandrue @OldSchoolRS I do find myself just insta selling shards at the end of the night which I imagine alot of people are doing. Just feel that they need to do something about it before we have another fang problem and they try to rectify 3 years too late.

  • OsrsPrple
    MissingPrple (@OsrsPrple) reported

    @OldSchoolRS Am I the only one able to connect but having severe lag accross all worlds?

  • Ander_Mander
    Andermonk (@Ander_Mander) reported

    @verdorren @OldSchoolRS I was telling you what *actual* real life problems are, not problems that men who wear tampons have.

  • KushiKush_
    Kushi Kush (@KushiKush_) reported

    @OldSchoolRS Makes sense, was doing corrupted G and felt such heavy lag, swapped worlds and it barely helped. Thx

  • kent_joyce45
    Kent (@kent_joyce45) reported

    @The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.

  • C33k2
    Bullsie (@C33k2) reported

    @OldSchoolRS How dumb game is run by bots you guys don’t fix any issues and you guys are worried about this make it make sense

  • Whizzyy
    Mrwhizz247 (@Whizzyy) reported

    @JagexSupport @Jagex Trouble brewing is such dead content I cannot believe how hard it is to get a game going for the diary literally 20 minutes of my life wasted. Please change the task! And buff shades of morton!

  • xHearte_
    Hearte (@xHearte_) reported

    @OldSchoolRS Missing pride event issue seems to still be happening

  • abdulla77783475
    abdullah rashid (@abdulla77783475) reported

    @dondon7171717 @OldSchoolRS That's not the point. It's completely going over your head. If you're saying that playing the game in a "unintended way" isn't challenging enough as is, then remember that certain content wasn't made to be solo'd. Nex/chambers/tob. Then they should fix this too.

  • SonicXCII
    Sonic (@SonicXCII) reported

    @BrungusTwo @OldSchoolRS If they fix Soul Wars only giving reward crates on the official world like Castle Wars, they absolutely will go back to 350ea

  • eepycasi
    casi (@eepycasi) reported

    @OldSchoolRS @OldSchoolRS hello can you fix crafting info. when you click on it, it gives information pertaining to thieving. its annoying. fix it.

  • spartapeople1
    spartapeople (@spartapeople1) reported

    @JagexSupport is Grand exchange broken? buying glorious bar at same price now cost 8 m

  • EmbreesBurner
    Embrees (@EmbreesBurner) reported

    @OldSchoolRS Can't sign in on mobile

  • AGPAfterhours
    ・ (@AGPAfterhours) reported

    @JagexSupport fix your dogshit site ******* the audacity to increase pricing meanwhile even the support website doesn't work properly is insane

  • XUser1112
    Drip E (@XUser1112) reported

    @OldSchoolRS Cool, Deploy a hot fix for all the false bans your broken anti-cheat has handed out the past year now.

  • pkrcraig
    Craig Dickerson (@pkrcraig) reported

    @JagexSupport hi I'm trying to buy membership via SMS package but been getting same error all day. Tried both on mobile and PC. The AI help bot can't help. Is this a known issue and is it due to to be fixed soon? Thankyou

  • LSandmann
    LuizSandmann (@LSandmann) reported

    @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.

  • dumbdumbRS3
    dumbdumb (@dumbdumbRS3) reported

    @JagexSupport @RuneScape When I login to RS3 jagex reports that my graphics drivers are old and I need to update them. When I go to update them I have the latest installed.

  • RexTitz69
    Rex Titz (@RexTitz69) reported

    @OldSchoolRS Why cant Americans easily buy bonds? We sit on loading screens for hours, and can never buy. Was told its my bank, its not. It's you guys. Can you please fix the store to run better? Its awful

  • dumbdumbRS3
    dumbdumb (@dumbdumbRS3) reported

    @JagexSupport @RuneScape Don't you hate how Jagex treats u like a child and automatically checks for newer graphics drivers everytime you login?

  • fenix_X0
    fenix (@fenix_X0) reported

    @OldSchoolRS Is the fix in the room with us because im still getting 20+ more ping than I ever did before