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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (65%)
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Online Play (24%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in | |
 New Plymouth |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Gardner
(@ChrisGardnerYT) reported
@RuneScape More than enough because it is like a $30-$45 package. Membership is only $11ish a month. People cry about “customer service”, but when it is fantastic, they are toxic. I am sorry that the elitist playerbase are giving you gripes.
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Kristin Hopson
(@HopsonKristin) reported
@JagexSupport My daughter still can't login to her account after the login lockout. Any attempt to report the issue just redirects me to the login page which obviously I can't do. HELP!
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TheAwe
(@TheAwe4) reported
@RuneScape The first wave was a failure and there are still a lot of problems thay need to fix. Guess we wont be returning this week after all.
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Chickie_Nugs
(@Chickie_Nugs) reported
@RuneScape It's actually unbelievable how poorly you have handled this issue, as well as communicating what players can expect. It went from 'we don't know when' to 'players will return early next week', to 'surprise, if you didn't get in yesterday or today, you can wait another week.
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bdog
(@bendogx) reported
@JagexSupport @Jagex please fix this I've spent so much on membership on this account just to have it false banned when I havent even been playing for months, pisstake like I dont even use razor synapse how can I get banned for botting and macroing
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Jerry
(@OhisGravy) reported
@JagexSupport @JagexAsh hey i tried to take off auth on 4 of my accounts, took it off on 3, didnt work on 4th one, saying ''Due to a large number of requests, you have been temporarily blocked from using this service.'' been like this for the past 10 hours username ''r00t9r'
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K
(@vKae_) reported
@OldSchoolRS think we all can agree pvp is the problem :)
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Alex C.
(@Master_Xelcas) reported
@JagexSupport So i login today after months not playing, and apparently I'm banned for macroing? I dont know what that is, but if anyone knows me, they know i hate cheating in even single player games. I paid for membership and everything last time i played. (1/2)
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⬟💙🌼Mariah⁷
(@momodoesdance) reported
@RuneScape Can you please just let me unsubscribe from my membership @RuneScape? If your not going to unlock my account I don’t see why I should keep paying for the game. Once you “fix” this month long lockout fiasco I won’t be playing RuneScape anymore. This is beyond ridiculous
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SharkBrew
(@SharkBrew_RS) reported
@OldSchoolRS why is "is skull tricking a problem" a question in the poll? May as well also ask if botting is a problem lol
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Fraser McIlwraith
(@Xiouss) reported
@RuneScape You are a massive company who has had a serious error causing many of your active players to lose access to their accounts for an entire month. You don't get a holiday, you fix your mistake. Patting yourselves on the back for a job well done, pathetic.
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Dannyii Hpk
(@Mr_Sorority) reported
@JagexSupport Yeah iv reviewed evidence on my side and its runescapes mess up i use steams cilent i did the beneath tides quest then logged so fix your **** up
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Siorri
(@SiorriOSRS) reported
@JagexSupport is there is a way to restart an account back to the creation screen? I didn't realize ironman is chosen on the account creation screen, and don't want to make a new login.
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Fuzz_Puppet
(@JoelMcadie) reported
@GumaiGummy @RuneScape 2 so far no confirmed numbers and now theyr not working till the 6th april
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Ricky ⚙️
(@RlCKY____) reported
@ironDanGreen @JagexSupport Alot of inactive names were released. The login would be the same but you'd have to set a new display name.
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Gregory Mackender
(@GMackender) reported
@RuneScape @RuneScape @JagexSupport I know you said you where bring accounts back early this week we are now half way though the week I still can't login
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permanent vigor passive please
(@SangRS3) reported
@Lewby_ @JagexSupport maybe unpopular opinion but I don't think favoritism is inherently bad, streamers do a lot for jagex, makes sense for jagex to go out of their way for them in some cases the real problem is just the abysmal state of support and complete lack of resources invested into it
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Astro
(@BoulderFalcon) reported
@OldSchoolRS The fix PvM needs is actual content. It's been a year with nothing. The last good PvM update was ToB. Gauntlet was very underdeveloped and Nightmare about as fun as watching paint dry. The game has been out a long time now and more players are at endgame -don't leave them hanging
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Steelcryo
(@Steelcryo) reported
@KopitesD @OldSchoolRS Got no issue with people being unhappy, that's understandable. It's how people put forward their unhappiness that I have issue with. Game development isn't easy or quick, but people act so rude and entitled.
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Fray
(@Fray_OSRS) reported
@OneFalseStepRS @JagexSupport In my opinion they should definitely be able to tell the difference, but if someone's mouse isn't moving at all and the mouse is clicking at rhythmic intervals, I think they can be forgiven for false positiving you. The real issue is the lack of good customer support to fix it.
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General_Iroh1
(@General_Iroh1) reported
@EldwlyIron @b1chgotk03d @OldSchoolRS I'm not worried about a few M gp. The issue is people aren't out looking to fight other players, they're out there to victimize people who arent equipped to fight back and trick them to losing everything. The wilderness is fine, the players abusing the mechanics are the problem.
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Randall
(@HydroElectricTV) reported
@SharkBrew_RS @OldSchoolRS But botting actually is a problem
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TheAwe
(@TheAwe4) reported
@RuneScape The first wave was a failure and there are still a lot of problems they need to fix. Guess we wont be returning this week after all.
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Jacob Longden
(@JacobLongden) reported
@JagexSupport The email i have set to my account has been deleted and i can't change my email preference due to not being able to log in to the existing email. How can i fix this?
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Kyle
(@KyleBeChillin) reported
I need to get a Macbook or an iPad because i can only login to my runescape through GameCenter🙃
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Primoris
(@Jojoejoe3) reported
@JagexAsh On twitter or through the runescape website? Anytime I try to access support, I get Error 15.
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htg_dc
(@HTG_DC) reported
@JagexSupport can someone help me? I cannot log in. Get error 15. Read about error. Followed instructions to try again. Checked for update. Still can't. Contact us requires signing in.. Can't sign in. Please can someone help.
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twitchKleiny
(@moran_klein) reported
@JagexSupport Done this multiple times without getting a response regarding. I understand that the email address is what links the two accounts but didn't use that account for OSRS play so wouldn't mind the issue being looked at properly
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General_Iroh1
(@General_Iroh1) reported
@Skiddler @b1chgotk03d @OldSchoolRS Some players yes. The bigger issue is the massive number of players making multiple accounts to trick players any way they can. The problem is the manipulation and deception. As for theres "attack options" that's really just point killer. Should I go down the street bonking
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HOWDY
(@FishingupaStorm) reported
@AndriusLeveckis @OldSchoolRS Pvp has such a small player base that there's probably not as much incentive literally every other issue is more important