RuneScape

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

RuneScape Outage Chart 02/28/2026 01:45

At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

  1. Sign in (70%)

    Sign in (70%)

  2. Online Play (25%)

    Online Play (25%)

  3. Game Crash (5%)

    Game Crash (5%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Sign in
United KingdomUpton Sign in
GermanyHeidelberg Sign in
United KingdomScunthorpe Sign in
United StatesCharlotte Sign in
BrazilBelo Oriente Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • KlanVr Zak_45 (@KlanVr) reported

    @OldSchoolRS Would be interesting to see the issue with thousands of players being maliciously locked out of their accounts being fixed

  • TheMickando4 Mickando (@TheMickando4) reported

    @OldSchoolRS Wish RS3 had this kind of turnaround for an issue

  • OscarDonado Daniel D (@OscarDonado) reported

    @JagexSupport But did you investigate manually? YOUR ******* SYSTEM IS WRONG. Take the trouble to research MANUALLY FORM. That is a lie that they verified manually, because when you investigate you are going to release my account because THE RULE HAS NOT BEEN BROKEN.@JagexTrident @JagexTrident

  • Roselin62753419 Roseline (@Roselin62753419) reported

    @King69Pasta @JagexSupport I had the same kind of issues with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @cyber_toolz7k2

  • killerkillroy Killerkillroy (@killerkillroy) reported

    @RuneScape thank you appealing my ban but now it says i have to unlock my account.... requested email 3 hours ago still haven't got it tells me to try again in an hour 3 hours now please fix this system.

  • OviesTvm Ford Rock99 (@OviesTvm) reported

    @JagexSupport I can't jagex that's enough! Please guys you have to work hard to make a safe community instead of ignoring my messages and pretending there is nothing wrong to do you can't say that please you can't I am facing real life issues there are imposters everywhere i go

  • RyanGameDevUK Ryan Montgomery (@RyanGameDevUK) reported

    @JagexSupport Any update on the status of account recovery? My account has had an "Error Loading Profile" since the first log in server issue.

  • Crypt0magician Cryptomagic (@Crypt0magician) reported

    @JagexSupport @JagexAsh @JagexKieren my account is having issues logging in, I’ve made a reddit post about this - I’m afraid that it is currently being hacked somehow! I have Authenticator and correct email, but when I enter in my details :continued

  • LordLuck8 Lord Luck (@LordLuck8) reported

    @JagexSupport Thank you for the assistance, but it still doesn't work. All I can really do is wait. (Please don't ask me to open a ticket, because I can't access the login area = can't open a ticket)

  • C0DYF0X Cody Fox (@C0DYF0X) reported

    @StepJr_ @RuneScape If the account is 15 years old, you wanted need email for login, it'd be grandfathered in as a username login. source: I log into a 15 year old account every day lol

  • victoria2white victoria white (@victoria2white) reported

    @c64487756 @JagexSupport I also got hacked, support service aren't doing anything about it. So i contacted @_cyberjones on Instagram he successfully recovered my account his legit and reliable.

  • J_J_Smith_ JJ Smith (@J_J_Smith_) reported

    @JagexSupport My game account is also failing to login (I used it daily up unitil yesterday) and when I requested a password reset and account recovery my request was denied because I couldn't remember creation details from over 10 years ago.

  • warlordkyle20 Absolutely Android (@warlordkyle20) reported

    Android 11 and Runescape do not play well together fix android 11 support #rsmobile

  • PrayInquis bryon (@PrayInquis) reported

    @JagexSupport and denied again. i sent a lot of recoveries. i really dont want to restart..i dont have money either to bond my ironman i just got back from login/lockout. im at a loss..

  • samson_willams samson willams (@samson_willams) reported

    @AloJazmin3 @JagexSupport He helped me log into my account back +1 (253) 652‑0025 yesterday contact him I believe he can Also help you because customer care support hardly rely to issues like this

  • brandonsodani Brandon Sodani (@brandonsodani) reported

    @JagexAyiza @OldSchoolRS But what was the original bug/ exploit? I was not even aware this was an issue

  • MalcolmDelma Malcolm Delmar (@MalcolmDelma) reported

    @KebobGay @JagexSupport Contact Astro_jame on Instagram,they recovers any hacked account and help with any accounts issues

  • StepJr_ StepJr (@StepJr_) reported

    @C0DYF0X @RuneScape I dont remember the password thats my issue rn....

  • persistedRS Nick (@persistedRS) reported

    @JagexSupport is there any way someone can manually change my login name? i keep getting password reset requests. i know it's been offered to some people. thanks!

  • sketchssims VivianSketch (@sketchssims) reported

    @rustickartgo As long as it’s not on RuneScape to get free stuff.. I don’t see a problem lol

  • leone03838426 leone (@leone03838426) reported

    @JagexSupport The issue is that I can prove my account was hijacked while your system claims it wasn't, there's no method for me to prove such in the appeal system.

  • DIETTEARS 7 cats in a trenchcoat (@DIETTEARS) reported

    facing my extreme depression relapse and working through my problems: ❌ smelting 1000 ruby necklaces in runescape: ✅

  • Hirasawa_Sensei Yui (@Hirasawa_Sensei) reported

    @JagexSupport I just signed into my account for the first time in a few weeks and found all of my valuables gone. I cannot fathom how they got into my account without changing the login information. Is there anything you can do to help? Please, this is a disaster.

  • killerkillroy Killerkillroy (@killerkillroy) reported

    @JagexSupport thank you appealing my ban but now it says i have to unlock my account.... requested email 3 hours ago still haven't got it tells me to try again in an hour 3 hours now please fix this system.

  • yancp009 Yan Carvalho (@yancp009) reported

    It's been 48 hours, error 15 is still unsolved so far, I'm not the only person with the same error.@JagexSupport

  • codeywisniewski coachkinetics (@codeywisniewski) reported

    @JagexSupport Tried logging in for the first time this morning and what do we have a error stating "Too many login attempts from your address." now how is this possible on first login, this should be fixed. what can be done to continue my adventure so close to bxp and this happen

  • NathanIsThatGuy Nathan Straw (@NathanIsThatGuy) reported

    @OldSchoolRS Issue has not been resolved. I still don't have a Kodai, can you pls fix <3

  • RyanGameDevUK Ryan Montgomery (@RyanGameDevUK) reported

    @JagexSupport Any update on the status of account recovery? My account has had an "Error Loading Profile" since the first log in server issue. It's also since apparently been hijacked and temporarily banned...

  • Chloe95032051 Chloe Kenneth (@Chloe95032051) reported

    @King69Pasta @JagexSupport my account has been recovered thanks to yunburh003 on instagram. they do all kind of jobs hit them with your problem asap

  • WillFealey Will Fealey ☀️⚡️🔋🌍🚗🚀 (@WillFealey) reported

    @Fairaday @elonmusk The whole login thing is really annoying. You know about the Runescape trick right (far from ideal)?