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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (64%)
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Online Play (27%)
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Game Crash (9%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sydney |
Sign in | |
 Upton |
Sign in | |
 Heidelberg |
Sign in | |
| Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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rouf
(@bobettost) reported
@UncleSwag3 @stran9egod @OldSchoolRS 1 problem is that there is no such thing as DDoS protection. If attackers have big enough botnet, they can take down anything
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TimeWasted
(@TimeWastedYT) reported
@OldSchoolRS You guys still haven't fixed your server issues and "continuing to investigate". It's all bullshit.... Just shut this game down and save yourself more embarrassment....
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Senpai Nate 🇦🇺
(@LangzzyPlays) reported
@skill_specs @OldSchoolRS And remove the cash prize and do something else as a sick prize that people would be less inclined to ddos etc.
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Karolis
(@c4r_K) reported
@Lucas36009964 @OldSchoolRS But the two betas had the exact same issue of lagging, or am I mistaken? Perhaps it wasn't just the DDoS, but the game limitations as well, or is that literally out of the realm of possibility? :D
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Ahaz
(@Redbleidd) reported
@SteelSeries @RuneScape @GenshinImpact Website broken
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Habsburg
(@Asian_1nvasion) reported
@JagexSupport tried to log on today and account was banned for false reasons. Submitted a claim but anyway to reach out to a mod and get the problem looked into sooner? Thanks.
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Eric Tillman
(@EricTil69239359) reported
@JagexSupport I can't log into the runescape website to do this because it wants me to enter the authenticator code to log in. This is my entire problem. Can't access my registered email to disable the authenticator, and I can't log into the RS site because the authenticator code doesn't work.
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OsrsFalseBan
(@OsrsBan) reported
@JagexSupport I've submitted several appeals and have been tweeting you for months and im not going to stop until you look into my issue. I bought a year subscription on my iron just so I could play with my gf and its not her fault her email was compromised.
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Mwsnfbg
(@mwsnfbg) reported
@JagexSupport hi again, you have just reviewed my appeal and denied it, I use a client that I built myself with no bloating plugins so I don’t lag as I’m on a low end pc, maybe this is why I flagged for 3rd party client, this ban was incorrectly applied.
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ChilliBomb
(@ChilliBombTV) reported
@ganjalegend420 @OldSchoolRS Funds need to be increased in all areas to be honest, and they need to actually start caring about their security. Funding isn't the only problem here, and you need to look no further than the fact that Case Sensitive passwords still aren't a thing
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Zola
(@Zola_IRL) reported
@JagexSupport I forgot my pures login email is there anyway to recover? if i know the the ign or back up email associated with it or if everything is Starred out and i can see that last few characters of the email to give me an idea?
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Jonna Vorting
(@trenouhhinsi) reported
@luis69985370 @JagexSupport I suggest you reach out to @wondrfeul Twitter, they help with all hacked, banned, disabled,locked account related issues, she’ll help you ✅
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davide sampaoli
(@divpysN4N) reported
@MaazHamdani1 @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about it, but @AntiTrafico_DF helped me get regain access to my account✅
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Rene
(@Rene25612) reported
@KiannahOSRS @JagexSupport Dm @viewcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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JiuJitsuKidDeVo
(@Pj_DeVo) reported
@OldSchoolRS Re run this ****. So unfair to people that dedicated so much time and effort to be unfairly killed. Idek who it was but first fight the one streamer died in 2 seconds because he was lagging so bad his shark didn’t register at all and he couldn’t eat… common
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TheOperator
(@casper_mamcarz) reported
@JagexSupport Hello! Soo.. I went to steelseries, grabbed the code. claimed it. problem is i only got the 35 treasure hunter keys and 200 Runecoins. However, i did not recieve the cosmetic override i was promised? Regards, Wyzic (<-RSN)
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shleemlington
(@shleemlington) reported
@OldSchoolRS Hey I investigated it myself, everyone was lagging horribly and no one enjoyed the event. Literally no one, so redo it or you’re losing a lot of respect and business.
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J
(@TheyKnowImDr) reported
@AbyssOSRS @OldSchoolRS If it wasn't for lag you would have made it even further ! My dawg! They better run It back!
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someone7437
(@someone9339) reported
@ImGuessingShit @OldSchoolRS It wasn't Jagex only who got DDOSed, many other service providers had issues
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Sarah Lincoln🐕
(@SarahL86351) reported
@Damian_Fetscher @JagexSupport I had similar issues with my account the support center wasn't helpful, a friend of mine recommended me to @Hackwizard06 on Instagram in less than 30min my account was back
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Nichole T
(@TheNich0le) reported
@JagexSupport so I did that new Steel thing or whatever... put in my "key" and it said I "redeemed against" the prizes....when there was no other option available. Please fix this for me /: Im very upset...
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Paragon Se7en
(@ParagonSe7en) reported
@Hobbes_SSBM @OldSchoolRS This line from the blog should clarify it for you "We have investigated this and have concluded that the wider network outages were just a coincidence, and one that did not contribute to the Deadman game world lag". They noticed targeted attacks separate from the wider UK issues
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XZYZ0R
(@XZYZ0R) reported
@theoatrix @Odablock Atleast Oda made ppl vote no for GIM. Instead @OldSchoolRS should put some energy into the Real HD graphics (HDOS), fix DMM, etc. etc. etc.
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JSF
(@JSFlaye) reported
Hi @JagexSupport, big OSRS problem here. I have an old account, so old I sign in with its original username, not an email. The only email associated with it, Microsoft has not let me into in some time. I have the authenticator device to hand, but would like to reset and sell that
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Steven Robinson
(@srobinson2709) reported
@ChilliBombTV @OldSchoolRS Considering there were hours of delays, between matches I would say that the issue was fairly well established as on-going. There is no way to defend this, the attack was out of their control, continuing regardless was not.
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Uncle Swag
(@UncleSwag3) reported
@stran9egod @OldSchoolRS To be fair, lag and ddos has been an issue every single DMM. Every person in beta also stated the world was very buggy / laggy. Over the past few years and even leading up to a 32k torny they did nothing lol
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Jonna Vorting
(@trenouhhinsi) reported
@Asian_1nvasion @JagexSupport I also experienced this, i contacted support service and they didn’t do anything about but @wondrfeul on Twitter helped me get regain access to my account✅
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Dirtyson
(@Bjoerun_) reported
@RuneScape @Nina_Ray_RS I would prefer to hear about a core aspect game fix(clickboxes) that have been broken since you released the glacor front has gone unadressed for 3 weeks now
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reginald_cronkite
(@reginaldcronki1) reported
@ImGuessingShit @OldSchoolRS The two best pkers in the game won 1st and 2nd. Nothing unusual about that. 1013 also won the Jagex 1v1 tournament and 1yna got to the semis in that too, no lag involved. The idea that they benefited from the lag is laughable and only believed by pvmers/skillers.
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cristian bocconi
(@pschobeBBCBH) reported
@Damian_Fetscher @JagexSupport It really feels bad how your account has been hacked I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy