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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (75%)
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Matchmaking (25%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Non-Fungible Tyler
(@TylerNabors) reported
@JagexSupport Logged in two days ago to a random “real world trading buyer” 3 day ban, when I’ve not even traded anyone in several weeks (like 6) Please help me with this issue, I’m worried about all my items and gold Being removed for a false ban. :(
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Joshua James
(@RealJoshuaM) reported
@Lakeyour @JagexSupport Jagex bot detection is flawed, and is banning legit players. 21 years I've played, never been so much as muted. Played on mobile at my job, fishing. They banned the account for botting. I never believed it before, but it's a widespread issue. Thousands of my dollars.
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Aubrey Plaza (fake) (not real) (parody) (satire)
(@dassgluster) reported
*talking to a ******* our first date* Yeah do you know how Walter white had like 80 million dollars he couldn’t spend? So I have this high level RuneScape account I can’t login into because I forgot the password
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Luuk ☮
(@NettoKuul) reported
@JagexSupport I unlinked my google account without setting an login email on OSRS... Can you guys please help? Account name: TOVERTUUK
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Byrne Thompson
(@theonlybyrne) reported
@KasperNielsen4 @JagexSupport Sorry about that Kasper I had the same issue with my Facebook in 2019 but I had @SapphireTechV3 help me out, he could recover your email address
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Andrew
(@DrewsOwnReality) reported
@JagexSupport Hi Dorota, appreciate you taking time to respond. The issue is that it’s auto declining. He has receipts from purchases of memberships and bonds to prove his ownership. He just really needs to speak with someone to help find out what piece of info is causing the auto decline. TY
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Lakeyour
(@Lakeyour) reported
@JagexSupport Alternatively, you can do this in powershell as admin Get-AppxPackage Microsoft.XboxGamingOverlay | Remove-AppxPackage I'm not certain it solves the problem as a whole, since I didn't have it installed when I ran the command.
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Lakeyour
(@Lakeyour) reported
@JagexSupport Do not have Game Bar, but I do have Xbox Game Bar, which is turned off. Still same problem
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Dave Bovenlander
(@Dbovenlander) reported
@JagexSupport Hi, that is a bit of the issue. My account got hacked, and I can't log in to it since 3 days. Have already send multiple recovery requests, using 2 seperate emails of which on one I didn't even receive a response - and the issue is still not fixed.
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Lakeyour
(@Lakeyour) reported
@JagexSupport Also uninstalled the app and reinstalled it, same problem. Tried a repair as well, same problem.
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Bryce
(@Bryce33285023) reported
@JagexHelpFrost @JagexSupport I do not think this was a hijacking issue. I was on mobile when this happened. I think is regards to my disability and relying on equipment and programs to help assist me playing on PC (Mobile I can play normally) which I have been having issues with bans since 2020.
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Joshua James
(@RealJoshuaM) reported
@OldSchoolRS @zoepancakes_ How about this next week ya fix your bullshit banning system and stop taking peoples money until ya do?
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TheOkayExchange
(@TheOkayExchange) reported
@XetaDcl @PartyPeteDCL @RuneScape Why do I mention from scratch? I worry about being able to just shove web3 into the pre-existing codebase, in light of recent happenings like the "login lockout" fiasco. Theres too much legacy code in the games codebase still for those unaware (i still actively play)
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WolfBoy
(@WolfBoy8520) reported
@JagexSupport @OldSchoolRS @Jagex I have, the only thing that works is steam, and I like to play on more than 1 account at the same time. i also would like to play on runelite. right now people are being blackmailed by people who are dossing OSRS accounts. fix the login issue by just banning the IP to login
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jonathan koplen
(@JonathanKoplen) reported
@JagexSupport i still have an issue that my main that has had membership since 2020 on the same recurring setting i have no confirmations for after 2020
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Geoffs
(@JustGeoffs) reported
@WulfightOsrs @OldSchoolRS Yeah definitely not. That would be broken
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Phil McHunt
(@ChrisMFMurphy) reported
@JagexSupport @RuneScape @OldSchoolRS It’s still not working and I’ve been as detailed as I could be for an account made in 2006, any other suggestions
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Claudão tirannin
(@Tirann_o) reported
@JagexSupport I wouldn't exposing myself If i was wrong I would just wait and accept the punish but the unfair banniment made me very very anger and upset. If I can prove anyway tell me and I will prove. Maybe this contain some gramatical errors because english isn't my main linguage. Thanks
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morgan
(@morgzzy98) reported
@JagexSupport I still can’t access my account, I can’t reset email because of the authenticator, I can’t access the authenticator as the phone is broken and I can’t even log into my account on osrs website, I don’t know what I can do
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ThornHub
(@ThornHubGaming) reported
@JagexSupport I got it to work:) my password couldn’t have special characters. It doesn’t give that error on mobile though. I only got that error once i tried to make a new account on my Pc:)
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Bloody Ell
(@SchulerKMichael) reported
@OldSchoolRS remember posting how comebat worked and when the monster was calculated and how to prayer flick the og way and how to crash the server day before they use it to doubt massive and changed the game
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KingKrypter_Tweeting
(@KingKrypter) reported
@JagexSupport @JagexSupport Auto denied again, advice not working. I will just not play the game anymore, thanks.
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Rúben
(@UtdRuben) reported
@JagexSupport Exactly, then if I do end up deactivating the login email nothing changes with the login itself since everything is routed through to the new one? No issues with login since the email is no longer used for anything but that? No verification of if that email is online to login?
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Matt FB
(@MattFB94) reported
@JagexSupport That link does not help me as it is asking for email, which is the entire problem, I do NOT know which email that was used.
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jonathan koplen
(@JonathanKoplen) reported
@JagexSupport #osrs how can i get help for a problem that is not in the support forum? theres no contact email or anything!!!!! i need help this is so frustrating!!!!!!!!!!!!!
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Lewis
(@LewisKappa) reported
@JagexSupport @JagexAsh But what if I was disabled and had trouble typing, and this was the only way of me communicating properly with my friends
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CJoseph Will
(@TigokoW) reported
@JagexSupport @JagexGnarly There is no solution on there, this issue would involve legal. and me actually speaking to someone. I can't go into details on twitter.
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Tanzfang
(@UglyHippyy) reported
@OldSchoolRS before you think about raising the price of membership you should fix your dogshit *** servers. quit scamming your community selfish pricks
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Dylanthoua
(@Dylanthoua2) reported
@JagexSupport the issue was solved after i took my mind runes out of my bank for a reason i completely ignore but now its fine i can type again and see the chat. i think it was just some bug that fixes over time?
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CJoseph Will
(@TigokoW) reported
@JagexSupport @JagexGnarly The only thing I would need to do to resolve the issue is to have the legal department at Jagex send me a 1-page waiver to have signed by me and have notarized, and then sent back. The issue involves a liability issue. A waiver would solve it.