RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by RuneScape users through our website.

• Sign in (77%)
• Online Play (8%)
• Glitches (8%)
• Game Crash (8%)

Live Outage Map

The most recent RuneScape outage reports came from the following cities:

City	Problem Type	Report Time
Pristina	Sign in	15 days ago
Drammen	Sign in	23 days ago
Avondale	Sign in	30 days ago
Sussex	Online Play	1 month ago
Cuijk	Sign in	1 month ago
New York City	Sign in	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lutrios (@Lutrios_) reported 58 seconds ago

  @KihiraLove @JagexSupport @OldSchoolRS If you're still experiencing issues, I would uninstall and then reinstall the launcher. I just did this, and it's working properly now.

• 
  Harlequin of Nesessity (@IrreveriQuin) reported 2 minutes ago

  @JagexSupport @OldSchoolRS whats the recommended fix for the DC error "too many logins from your address?" should I stop buying bonds and playing multiple accounts? i did, but now i lose an entire round of wintertodt playing with my bf. we live together, can we not play together?

• 
  Mike Oxlong (@MikeOxlong1973) reported 7 minutes ago

  @JagexSupport Hi Jagex, I’m trying to recover my account (attempted log in too many times) but I get this message: “ACCOUNT RECOVERY Sorry, there was a problem processing your request. Please check the login or email address you entered is correct, or try again later.”. Help!

• 
  U (@avgstv) reported 8 minutes ago

  @JagexSupport ticket # 6496842 . Submitted multiple times and no real person looking into the issue…

• 
  Fkgkgmg (@baldeggrs) reported 9 minutes ago

  I can’t login as the hijacker changed the email that was used on the launcher to even appeal so I’m having to speak to AI agents and even “JMOD” AI agents. I want to prove the account is mine and I’m the original owner but I can’t on an AI livechat. @JagexSupport

• 
  Jtf claws (@JtfClaws) reported 9 minutes ago

  @JagexSupport fix ur **** server lose my hardcord for 4 conection lost at zulrah

• 
  Mandrue (@Mandrue) reported 9 minutes ago

  @tom_osrs @OldSchoolRS @JagexHusky Oh I hadn’t read the blog when I commented above! It was nice reading that Husky said pretty much the same thing. As for the playtime cap, I get that that would fix account sharing, but I worry that it would also turn the league into a speed run. The need to alt tasks (especially…

• 
  Utabxb (@BatuuEth) reported 11 minutes ago

  @Jagex @JagexSupport need help got perma banned with macro but i got someone else home also playing osrs account name bbatuu could you guys fix your system i just bought membership 1 day ago and i can't play so please hit me up and fix this.

• 
  mark (@mark99229) reported 12 minutes ago

  @CaitlynJen50949 @OldSchoolRS Judging by your profile I think you have bigger problems than the alphabet people hurting you

• 
  Amnezia Haze (the real noob, aka sahin) (@KongKin27641142) reported 15 minutes ago

  @OldSchoolRS man u guys suck fr fr fr. u just fix ur mistakes and call it a day. ,,we are launching a load of under the hood changes" **** u just fixed ur bugs and yap like all time. give us back our lost gametime due to serverdowntimes ALL THE TIME!!!!!!! THAT WOULD BE ACTUALLY NICE!

• 
  Smitty (@smith1792) reported 19 minutes ago

  @Ander_Mander @OldSchoolRS I think it's fine, just how easy oath is to obtain is my issue. I think inq Def should be boosted so all 3 sets stand along side ea other depending on content. Creates the desirable grind to have all 3. But the content to obtain all 3 should have similar difficulty.

• 
  DubzOpp (@DubzOpp) reported 21 minutes ago

  @JagexSupport is there anything you can do to look into the item? Your automated email response is just not well received, I believe this is a glitch in your game.

• 
  BaitFaceGames (@BaitFaceGames) reported 21 minutes ago

  @JagexSupport I'm having a massive issue with the fact that there's no colour blind settings! I can't kill this laviatian because I can't see the difference in each attack please implement a colour blind mode so I can finish desert treasure 2 it's so frustrating

• 
  Mr.***** (@CrabIsMeat) reported 24 minutes ago

  @OldSchoolRS Why isnt this polled? Honestly, pride items and references should be polled. Same with every other yearly event. If enough people vote yes, then there is no issue with pride. Polls should be used more often.

• 
  Nir Barsheshet (@nbarsheshet) reported 25 minutes ago

  @IronCore18G @OldSchoolRS Forgive me for enjoying a chill 400-450 toa and not pushing towards 500 after I already got fang kit. I’m probably a moron. About the 7% - if 1% of the raiders get 7% of the uniques it is a problem and if you don’t see it you’re the moron.

• 
  shaquan tucker (@shaquan_tucker) reported 29 minutes ago

  @JagexSupport The laucher is not working.

• 
  Luke Macaulay (@LMacaulayCulkin) reported 35 minutes ago

  @DangVoidSignal @OldSchoolRS Additionally, if you say it's a mental illness? How should we treat those with depression? Personality disorders? Or any other mental issue? We certainly don't ostracize them, we reach out and offer help and I think we should do the same here.

• 
  Dainius (@Bernelis88) reported 36 minutes ago

  @JagexSupport my HSR ring vanished due to the rollback despite being dropped BEFORE the update at 09:39:32 UTC. Your 10:30 UTC rollback is wrong date. I sent screenshot proof (UTC+3), but support is ignoring logs just copy paste answer like everytime. Fix this technical error!

• 
  serenegeneration (@SereneGenerate) reported 37 minutes ago

  @OldSchoolRS i mean i coulda just burned all the sheep and that would have solved the issue.

• 
  LuizSandmann (@LSandmann) reported 41 minutes ago

  @stan35768 @JagexSupport Thanks for the suggestion, but I’d rather only deal with the official Jagex team directly. If I need to solve an issue with my account, I’m not comfortable outsourcing it to someone else.

• 
  Jtf claws (@JtfClaws) reported 42 minutes ago

  @JagexSupport fix ur **** server lose my hardcor for 4 conection lost at zulrah

• 
  Shane Hummus (@ShaneHummus) reported 43 minutes ago

  1. THE EARLY STRUGGLES: Started in 2017 just to watch videos. Made content attempts at the library using bootleg Sony Vegas. Made multiple channels over the years - Runescape gaming, pharmacy advice, study tips, life hacks. The problem: I'd upload a few videos, then quit when they didn't immediately take off.

• 
  IcoBeast.eth🦇🔊 (@beast_ico) reported 46 minutes ago

  @serpinxbt i'm personally a KOTOR guy, but i can respect SWG. pre-EOC runescape was my MMO fix

• 
  Nathan Herbertson (@NathanHerb82551) reported 51 minutes ago

  @JagexSupport I’m unable to sign out of a non Jagex account on IOS. It redirects to the ‘checks you’re not a robot page’ but errors and sends you back to the login screen still logged into your acc. This keeps repeating. Also reported in game bug.

• 
  Embrees (@EmbreesBurner) reported 52 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  Luna🐾🐶 (@LunaEtAstrum) reported 53 minutes ago

  @OldSchoolRS will this fix the latency on the pride event launch this year

• 
  Grove St (@Grove_St1) reported 54 minutes ago

  @gigagoblinoid @EmperialAsh @OldSchoolRS Theres nothing wrong or degenerate about playing a game you like. I play osrs in my leisure time. If live in the game and have nothing else going outside it.. then that sounds like a you problem.

• 
  Dxxxk (@Dxxxk_) reported 58 minutes ago

  @OldSchoolRS please fix na servers we're getting 80+ ping

• 
  Seabass (@BassManQuick) reported 58 minutes ago

  @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

• 
  Luke (@HyruleLuke) reported 58 minutes ago

  @OldSchoolRS It's wednesday, it's update day, it's common sense to close the client, reload it so it gets patched/check app store to update mobile app. If there are still issues, then try the official client to determine if it's a runelite plugin error, or the actual update