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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (63%)
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Online Play (25%)
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Matchmaking (6%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
| Peoria |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Danii RawRness
(@danii_Rawrr) reported
@jeroenzus @JagexSupport I had similar issues but got mine recovery with the help on @JIJI_RECOVERY here on twitter..
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VerbalWaterboarding
(@VerbalDrowner) reported
@OldSchoolRS Are the servers down? Because Jagex is ******* me again.
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MH
(@mhmad512j) reported
@EmilyHamilton77 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to robfixx on instagram he helped me when I had similar issue
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tek
(@zxv098876zxv) reported
@BobJamaica16 @JagexAsh @JagexSupport My account got banned few days ago as well and every step I made to get it back did not work. I got in touch with #kelvtoolz on instagram which he helped to resolve my account issue. You should probably check him out
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JIM CHAPMAN
(@JimChap_man) reported
@Hamez28855038 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Daemon
(@DaemonRayge) reported
@Frosty_mage @OldSchoolRS I think it's namely referring to NPCs that were immune not due to this particular issue.
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JIM CHAPMAN
(@JimChap_man) reported
@SebastiniG @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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LiRoSe🌹
(@Lirose40) reported
@EmilyHamilton77 @JagexSupport Unfortunately their support will always either ignore you or tell you the same unhelpful thing ,talk to clifftech1 on instagram he helped me when I had similar issue
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Mike
(@Mike66172032) reported
@SebastiniG @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @super_cyber1 on Instagram who helped me recover back my account . I confidently recommend his service
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jordan hawthorn
(@jord43xx) reported
@SebastiniG @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @JAKE_TECHZ here or on Instagram who helped me recover back my account . I confidently recommend his service
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Robinson Vargas
(@Robinso63576605) reported
@JagexSupport @Jagex @OSRSRunescape Returning 07 player, and have discovered my account is inaccessible. Recovery tickets are not working, and I believe my account was hacked as I cannot access it. I'm the original owner and have been away, please help please
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Mike
(@Mike1992c) reported
Anyone else had an issue receiving emails from jagex? specifically the disable authenticator one. Need to temporarily disable authenticator to setup on new phone but not receiving the email to do so.. checked all folders. Email is 100% correct. @JagexSupport
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mam
(@maremisa67) reported
@EmilyHamilton77 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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Prinrin
(@Frosty_mage) reported
@OldSchoolRS Wait, is question 4 even possible? Unless there's been some massive backend fix that I missed, aren't certain enemies (e.g. cows) unpoisonable because every NPC has only one timer?
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JIM CHAPMAN
(@JimChap_man) reported
@Tale_Technician @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, clifftech1 on Instagram and it was rectified few minutes ago
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jipopotamus
(@jipopotoman) reported
@OldSchoolRS Pls fix your support, people shouldnt have to attempt to use twitter just to get a human to speak to them
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TempBliss_
(@Temp_bliss1) reported
@OldSchoolRS its not just this link, even the secrets of the north blog that i read last time isnt working, seems to be a site issue
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OlliE
(@Tale_Technician) reported
@JagexSupport hey homies i'm having an issue with having an email set up to an old forgotten account, but starting fresh with steam, any chance i could get some help disabling the old account so i can use my email acc with my steam acc?
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jeroen zus
(@jeroenzus) reported
@JagexSupport Hi, My maxed main got hacked and got banned for it. Now the problem is that I can't appeal it because the hacker already appealed it, and it got denied. Anything I can do to get it unbanned?
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MF
(@myhafz166xxx) reported
@EmilyHamilton77 @JagexSupport Customer service is non existent, i waited for months and no response from support system. It was #robfixx on Instagram that fixed my account perfectly today
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Joey
(@Luimies) reported
@JagexSupport why does the RS3 app crash every 5 minutes on my ipad with all the settings on low/off? It looks like it can’t handle the portables and all the people being at the fort. Never had this before.
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Prinrin
(@Frosty_mage) reported
@DaemonRayge @OldSchoolRS I mean, they could do that, but it'd be weird for it to sometimes not work because of this implementation issue.
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Dr. Yoshiyahu
(@DrYoshiyahu) reported
@OldSchoolRS Is anyone else getting a 404 error on every single page of the OSRS blog? Even navigating to the homepage manually gives 404. 🤔
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Hamza Ahmad
(@HamzaAhmad1919) reported
@jeroenzus @JagexSupport I had similar issues but got mine recovery with the help on @JIJI_RECOVERY here on twitter..
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Jordan Baker
(@youcrazysoab) reported
@OldSchoolRS I have somehow broken a elite clue going to rellekka? Got the challenge step for Sigil and upon talking to him instead of giving me a challenge scroll it replaced the clue in my inventory 🤔 all he says is to answer this and nothing happens and I can't answer it
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Sacredmaiden
(@Sacredmaid3n) reported
@JagexSupport @Jagex Hi Dorothy, but it’s not. That’s what is weird. The error doesn’t make sense. This why I need to talk to someone.
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tek
(@zxv098876zxv) reported
@fuckthegic @JagexSupport Why not try #kelvtoolz on Instagram they can fix issues like that.
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mahesh
(@maheshgarg_30) reported
@DASPOOL2 @JagexSupport I once had similar issues but ALPHA_UNBAN on instagram fixed my account...he's really good I recommend you try him
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John Bieber
(@JohnBie00) reported
@EricaOSRS @rnuelite @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #clifftech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently
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Justin Baker
(@Bakey24) reported
@OldSchoolRS Still not working. Guess that means no new quest or skill. Hoyyyyyyahhh