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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (75%)
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Matchmaking (25%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Metal Straw
(@Metal_Straw) reported
@OldSchoolRS Fix pvp no1 cares about collection logs wtf
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zomalom
(@zomalomosrs) reported
@OldSchoolRS - Fix the megarare rate of elite clues. For hards the droprate of any 3a piece is 1/16250, 1/28750 from elites and 1/13616 for masters. The megarare table rate for elites should hards and masters, not significantly higher than both.
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Jack Sharpe
(@JackSharpieB) reported
@OldSchoolRS @AngelsScapes Fix PVP
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Rocco 📸
(@lolswizzle) reported
@JagexSupport why cant i change my login email? My account is getting bombed by login attempts
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MarMar182
(@MarMar182_rs) reported
@EvilLucario Oh right haha. The only issue I'm having now is switching from switch back to runescape quickly as it messed with my display capture settings after.
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Lord_Voldemort
(@Himom80) reported
@manierimichael @JagexSupport if its being denied the info isnt accurate enough, or their "bot" doing support is broken(like their anti-cheating detection system in game) but they dont care, its "working" as intended. could try to look up other peoples guides or go to the RS discord (COMMUNITY) suppor
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zomalom
(@zomalomosrs) reported
@OldSchoolRS - Fix Elite clues. No one likes elite clues. Staff even say on QandA's that they don't like elite clues. I don't have all the answers to fixing them but I think they clearly need some attention. That said, some ideas are:
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Brennan Ayers
(@Jijack) reported
@JagexSupport Hi there, I'm trying to submit a request for the Forgotten Login (account attached to an old email, etc) and I keep on getting a 400 Bad Request. I have entered all the required information. The POST request is going to `/m=ticketing/zendesk/submit-form` Thanks!
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Micheal
(@Friendlygymgoer) reported
@OsrsSkittles @OldSchoolRS Had this issue for a month now. They are working on a long term fix but, it might take a while, sadly. I recommend using the workarounds that they've given us which is either playing via a linked Google acc via mobile or via the Steam beta client.
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Rocco 📸
(@lolswizzle) reported
@OldSchoolRS i cant even log in, due to "too many login attempts" can anyone help?
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Olivu
(@Olivu10) reported
@JagexSupport I have been unable to log into the game and the forums, the forum is saying i have invalid password, but I’ve changed the password a few times and checked for spelling errors and it still is not working, in the client is saying too many login attempts. 2weeks now
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Lord_Voldemort
(@Himom80) reported
@WavyDavy1992 @JagexSupport you can appeal it as HIJACKED ban but good luck getting past their "bot" support. but seems lately support bot is broken auto denying everything, but welcome to jagex! WE HATE BOTS! BUT USE BOTS OURSELF! WORKING AS INTENDED!
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Eddie
(@Eddie58444348) reported
@JagexSupport Hey, I don't use twitter so I'm not sure if im doing it wrong but I'm having a lot of problems with the regular customer services at runescape page. long story but I bought a 3 month pack by mistake and I wanted the bronze, asked for a refund and now account is lock
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Michael Manieri
(@manierimichael) reported
@JagexSupport I’ve sent in 3 recovery attempts all instantly denied, can I get some assistance. I know this sounds far fetched but I got a new phone and lost my Authenticators and my login was using an email that got disabled without contacting me. I have all the information....
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Lord_Voldemort
(@Himom80) reported
@scase1471 @JagexSupport cant change username login, only the password(check case capslock), try login from another device. if your accounts name was replaced to # abdas31, the name was removed for some "illegal" name, or something their bot didnt like.
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Sakon/Zack
(@SakonRs) reported
@OldSchoolRS CAN WE PLEASE FIX PVP LIKE I CANT HIT OFF PRAYER BUT THESE ***** HIT ME THROUGH PRAYER YOUR GAME IS ******* *** / \
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Mvvs
(@MvvsOSRS) reported
The hiscores broke 397 days ago when we added a boss section and @OldSchoolRS still can't fix it?????
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Disco
(@osrsJeri) reported
@JagexSupport Ingame name "N V A" just died at nightmare due to disconnect , when internet was restored he logged in and was spawned in edge without the 3 items you are supposed to keep on death? these items are nowhere to be found now. He had no skull either.
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coone
(@coone12552152) reported
@JagexSupport I have an account which i havent played in months. been banned, it didn't have authnticator enabled so im guessing someone got my password and used it too bot. My account with the in-game name "Tetleys". is there any support i can have? like IP check of last login
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Mohammad Jamal
(@laundry6911) reported
@JagexSupport y’all’s customer service is ***
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Samie
(@SamieOSRS) reported
mfers be on OLDSCHOOL RUNESCAPE but won't accept the fact that they're 20+ years OLD, dropped outta SCHOOL, and try to RUN from their real life problems they can never ESCAPE
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Loyal
(@LoyalOSRS) reported
@OldSchoolRS As it stands right now, completionists don’t consider the log as something to complete because its technically impossible. This could solve the problem.
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Uruzakz
(@uruzakz) reported
@JagexSupport There needs to be someone to help fix my account after it was hijacked or to refund my money spent to get e-items lost. I haven't played since and will never play again if not fixed. Been playing since 2001.
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Jonathan Blondeel
(@JonathanBlonde4) reported
@JagexKieren @RuneScape Hey @JagexKieren can you help me out. With my problem. I try to reach you guys for some time now. I got perm banned on my more then 15yr old account. Can you take a look at it for me plz?
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Quintis
(@TheRealQuintis) reported
@RuneScape @JagexRyan when will you guys fix the play owner nerd hours.
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xingped
(@xingped1) reported
@JagexSupport Hey, I'm trying to recover my super old account from high school but keep getting denied within seconds. I can't imagine a human is actually looking at this or is your acnt recovery broken? Emails state "Character Name Unavailable, ..."
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Huski 💞 :):
(@ImHuski) reported
How do you make a new runescape account? I just keep getting error 15 :(
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juicboxbish
(@juicboxbish) reported
@OldSchoolRS your anniversary is over so fix the ******* servers
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Mitch (Measles)
(@PdMeasles) reported
@JagexSupport Hey quick question, I’m using “TestFlight” to play RS on my iphone. If I upgrade to a new phone, will I have issues playing on my new phone? Like is it linked to my apple ID or the phone?
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Preston Graff
(@PrestonGraff) reported
@RuneScape I can't believe you can't bank this. Are you serious? I'm gonna have to do warbands, raids, etc. With these if I want to keep my 50% xp buffs. Very stupid, this also means I can't make presets. Please fix this.