RuneScape status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seabass (@BassManQuick) reported 8 minutes ago

  @JagexSupport i can’t signout of one of my accounts on the mobile app and login with another account since the Jagex Account update. I have deleted the app and re-downloaded it and still won’t work

• 
  HalfCycle (@HalfCycle_) reported 10 minutes ago

  @JagexSupport when are yall gonna allow dual logging OSRS and RS3? You take more money, customer service got worse, refuse to allow multiple accounts per membership, so AT LEAST let us play each game at once. Ill always play OSRS over RS3 but if we can play both we will.

• 
  Nik (@eyeDoge) reported 16 minutes ago

  @George6230271 @SoyDuro3 @JagexSupport Dang brother, it looks like you have had a slew of problems. Sorry to see you've been dealing with all that and haven't had much help in response man.

• 
  ・ (@AGPAfterhours) reported 16 minutes ago

  @JagexSupport fix your dogshit site ******* the audacity to increase pricing meanwhile even the support website doesn't work properly is insane

• 
  jim smith (@mcart49014) reported 18 minutes ago

  @JagexSupport I have done this. It says account can’t be found. I was playing the game yesterday. Had a server issue and now I can’t do anything. It says wrong details when I put in my login, I know it’s the correct login as I used it the other day

• 
  Dxxxk (@Dxxxk_) reported 18 minutes ago

  @OldSchoolRS @Makeship You guys should collab with your employees and fix NA West servers since we're forced to play on 100 ping since last update

• 
  Dhargash (@Dhargash) reported 19 minutes ago

  @JagexSupport your login seems to be down and refusing to mail login codes

• 
  willCodeForFood‼️ (@LuboValkov) reported 22 minutes ago

  Hey @JagexSupport I've been blocked by Cloudflare and unable to access OSRS. This ray id can be used to identify me 96e37458febff937. I've been contacting support and I'm just getting "Check this article on connectivity problems" responses.

• 
  Mootus (@osrsmaxxingg) reported 22 minutes ago

  Thorns not working on Kraken boss is… intentional? Works on the tentacles. @JagexSupport

• 
  Harlequin of Nesessity (@IrreveriQuin) reported 23 minutes ago

  @JagexSupport @OldSchoolRS whats the recommended fix for the DC error "too many logins from your address?" should I stop buying bonds and playing multiple accounts? i did, but now i lose an entire round of wintertodt playing with my bf. we live together, can we not play together?

• 
  Olle Hellberg 🇸🇪 (@gigagoblinoid) reported 23 minutes ago

  @Grove_St1 @EmperialAsh @OldSchoolRS Have you ever stopped to think that you may be the problem, rather than everyone else?

• 
  Lionedas (@LionedasTV) reported 26 minutes ago

  @osrsRSVP @OldSchoolRS They did just move over their backend services so I presume there's still small trouble shootings or playing it safe going on

• 
  Kushi Kush (@KushiKush_) reported 26 minutes ago

  @OldSchoolRS Makes sense, was doing corrupted G and felt such heavy lag, swapped worlds and it barely helped. Thx

• 
  MissingPrple (@OsrsPrple) reported 27 minutes ago

  @OldSchoolRS Am I the only one able to connect but having severe lag accross all worlds?

• 
  Snomobile (@SnomobileRS) reported 30 minutes ago

  We run on 5g verizon (US network) why all of a sudden after this ddos attack is my wife not able to login and constantly saying bad gateway. Ive tried 3 different browsers on her tablet. Constant errors? Any ideas? @JagexSupport

• 
  runman (@vicklernesser) reported 31 minutes ago

  @Pidbullz @GoodGirlNaomi @OldSchoolRS I just genuinely don't understand why you dislike it as a skill. I don't see the problem whatsoever. I'm at the point where I think you guys just don't like the name or the fact that is was a meme in 2015. I don't see the problem with leveling up and gaining access to new areas.

• 
  Livvyyapperz (@LivvyPersonals) reported 36 minutes ago

  @xdroflhaha @einrodd @OldSchoolRS I don't play runescape anymore :) Also even if I did, and if I didn't have a single 99, it still wouldn't change the fact that you're a little crybaby snowflake triggered over rainbows. That's a you problem.

• 
  monsoon (@MonsoonedAF) reported 42 minutes ago

  @LivvyPersonals @NomadlessRS @OldSchoolRS There wasn’t a point, you were just grasping at straws to make an issue out of him potentially having items related to other holidays in his bank after he said he didn’t care if they went too, the reality is he could have them without actually even engaging with the content lol

• 
  Flower83 (@Flower83_) reported 43 minutes ago

  @OldSchoolRS fix the game next year: - no OP sigils - add dry streak protection for drops - no Dittershitter - dont nerf venge during finals - cap food advantage for finals

• 
  abdullah rashid (@abdulla77783475) reported 44 minutes ago

  @dondon7171717 @OldSchoolRS You're actually trying to comeback with bug abusing is the same as finding a different approach to content? Buddy I already got radiant. I got gm. No wintertodt for me. I'm stating facts about their issue with people cheesing something the same as red x and Corp chicken methods.

• 
  bleep (@bleep08759914) reported 46 minutes ago

  @OldSchoolRS Keep this dogshit out of the game. I dont play videogames to be reminded of real life problems.

• 
  KingCondor (@KingCondor69) reported 49 minutes ago

  @flomple @OldSchoolRS Only problem is, games will happen at a much slower rate, probably even move slower too

• 
  DubzOpp (@DubzOpp) reported 50 minutes ago

  @JagexSupport is there anything you can do to look into the item? Your automated email response is just not well received, I believe this is a glitch in your game.

• 
  Kent (@kent_joyce45) reported 52 minutes ago

  @The_0live @OldSchoolRS stop screwing people around and fix these stupid RNG drops.

• 
  JB 22 (@JBellingham22) reported 53 minutes ago

  @JagexSupport My account got locked for suspicious activity apparently. And the email that was my registered one is not getting recovery email. And when I recover it back to its creation/login email. It gets denied. Your support system and website recovery is awful. How can it get denied 1/2

• 
  spartapeople (@spartapeople1) reported 55 minutes ago

  @JagexSupport is Grand exchange broken? buying glorious bar at same price now cost 8 m

• 
  Shane Hummus (@ShaneHummus) reported 57 minutes ago

  1. THE EARLY STRUGGLES: Started in 2017 just to watch videos. Made content attempts at the library using bootleg Sony Vegas. Made multiple channels over the years - Runescape gaming, pharmacy advice, study tips, life hacks. The problem: I'd upload a few videos, then quit when they didn't immediately take off.

• 
  Embrees (@EmbreesBurner) reported 57 minutes ago

  @OldSchoolRS Can't sign in on mobile

• 
  David @ Japan! (@1davidj) reported 59 minutes ago

  @OldSchoolRS What’s even the problem with emberlight chickening Yama? The boss is dead before you can drain him all the way anyway, and wasting specs past the def drain cap instead of using on dps specs seems pointless when all his other mechanics deal damage unrelated to his stats right?

• 
  Eleonora Rihana (@oppressedchild) reported 1 hour ago

  @Jagex @JagexSupport @JagexKieren allow us to report a username that has broken real-world laws and such without an error message. - Admit