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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (69%)
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Online Play (25%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Heidelberg |
Sign in | |
 Braço do Norte |
Sign in | |
 Saint John |
Game Crash | |
 Valencia |
Online Play | |
 Redwood City |
Online Play | |
| Sumaré |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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PHILIP 🇱🇷
(@Frank86699) reported
@Curtizio @JagexSupport I had a similar hacked problem with my account until Thomas_hacker02 on Instagram helped me recovered my account
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Tim van Esch
(@EschTim) reported
@JagexSupport @Jagex @RuneScape it seems that my questions about how to recover my account are falling on deaf ears and every time i get a basic anwser that DOES NOT help me. so i will try again! MY account has issues and i cant loggin! it seems like the email-adres... (1/3)
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Charles Redd♠️🇭🇰
(@CharlesZRedd) reported
@JagexSupport I'm trying to recover an account I haven't played on in awhile and the one physical copy of my login info I had is gone, trying to use the automated system but it's just trash to be brutally honest. Is there any way I can talk to a real person?
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luis
(@luis34890) reported
@JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast
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BaitFaceRyy
(@BaitRyy) reported
@JagexSupport hey guys is there a glitch with the Clean Necklace? It’s 1/51 chance I’ve cleaned over 5000 and still no drop is that just my bad luck?
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node
(@huislaf) reported
@JagexSupport @JagexSupport I can’t change my registered contact email because I don’t receive any emails to it… is there anyway I can remove/reset my contact email so that it’s my login email?
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node
(@huislaf) reported
@JagexSupport @JagexSupport is there anyway my contact email can be removed/reset to the original email/login email… I am not getting any emails and I have tried all of those steps… I used to receive emails to my contact email but now I don’t. Which worries me a bit
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Jacob White
(@AppleCracKwaTer) reported
@JagexSupport Please please help? I just regained access to my account after years and all of my levels are reset and my bank is empty. I think this may be a technical error on your end and I’m not sure how to open a ticket?
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James Michael
(@Kenniffdotcom) reported
@JagexHelpFrost @JagexSupport It’s been over a year. I was playing frequently before I had to move again and then I had lost the password and login information in the shuffle. I’d like to link it to the old email I had and continue playing that account. Please let me know what I need to do to prove identity
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Varela
(@Lovelyyvarela) reported
@PantslessS @OldSchoolRS Sorry for the inconveniences, I had similar issues, it was rectify for me through help of @techshine0 , the man genius and trusted, maybe should contact him for assistance
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ACNH Hash Brown/Gravie
(@AcnhHash) reported
@JagexSupport like how on earth does me having the correct login information and wanting to change my email get me to a page saying an email has been sent to you to resolve your issue?? I DONT HAVE ANY ******* EMAIL FROM YOU AND I WANT TO CHANGE IT ANYWAYS. What a waste of time.
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pete🔥
(@PeterOG011) reported
@EpicsGame @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to #LORD_TEQ on Instagram for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.... or @lord_teq_ on here.
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luis
(@luis34890) reported
@CrossingZack @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast
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Let's Talk Crypto
(@cryptematical) reported
@RuneScape did digital currency way before blockchain technology! When will @Jagex tokenize Gielinor and rares with third-party, blockchain marketplace. This transparency will likely solve the real-world trading problems as well as in-game inflation. #morethanagame
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Drake Softpaw
(@Drake_Softpaw) reported
@OSRSR1Pu @JagexSupport I know you can log on multiple accounts at the same time as long as you're not using both accounts to pvp at the same time to give yourself an advantage so levelling 2 accounts at the same time isn't an issue
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Mark Pears
(@MarkPears5) reported
@JagexSupport I can't submit a bug because I can't connect to my account and like I said through the website I can't login it keeps refreshing over and over again or it gets to the robot authorisation n I click the tick then just reloads up again which is why I did this as my last resort, ty
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PoseidonsShadow
(@PoseidonsShadow) reported
@JagexSupport no player's account is secure in your game for the face that you make capitalization irrelevant in passwords. the community has been bringing this up for ages and you refuse to fix it people generate 32+ character passwords for security and they are no more secure than "pASsWoRD"
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Travis Goodrich
(@TravisGSR) reported
@JagexSupport I took a long layoff. During that time my password had somehow been changed. Once I changed my password and tried to login, jagex had said my account had been banned. Jagex forums told me I had likely been hacked.
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Daniel
(@Daniel72847733) reported
@ChadPor33990877 @JagexHelpFrost @JagexSupport Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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luis
(@luis34890) reported
@6Osrs @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast
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node
(@huislaf) reported
@JagexSupport FYI I still have full access to my account and can login/with 2FA etc. I just can’t change my password as I don’t receive any emails to my contact email… and I can’t change my contact email without receiving an email to my contact email…. Kinda crazy
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Hororman 🇧🇪 🏳️🌈
(@derusselt) reported
@RhondaDebbie @JagexSupport hes a hacker i dont want more problems wtf
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Varela
(@Lovelyyvarela) reported
@PantslessS @JagexSupport I had similar issues with mine 2 weeks ago, it was rectify for me through the help of @techshine0 you can contact him if you don’t mind
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luis
(@luis34890) reported
@EzzYVG @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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[SC] JMDOGGAMES
(@pkingoodog11) reported
@Stream_Support_ People said, I would crash and, burnout, if I played the launch like, I did in the beta, I got the 175k gathering achievement, I hit 60 solo not boosted, in 4-5 days play time. I play every game like this, I don't have a burnout, I played runescape for 21 years of experience.
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Alex
(@papamessex) reported
@OSRSR1Pu @JagexSupport I have played 2 sometimes 3 accounts every single day for the last year. All on runelite, never an issue.
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odwill
(@nzr_odwill) reported
@CertGreta @Jagex @JagexSupport whats the exact problem with releasing the server build to the public?
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paul gana
(@paulgana17) reported
@TravisGSR @JagexSupport i came in contact with david_recovery0001 on Instagram, he helped me fix my account , I think he can help you fix yours contact him I think he can help inbox him right away
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Tobias Jørgensen
(@ByTjdk) reported
@SirScoots Seriously .. saw the clip and the only thought i had was ... Wtf Runescape Battle Royal ... I think my mind is broken..
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luis
(@luis34890) reported
@JagexSupport @DesmondObot Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast