Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (80%)
-
Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Ryde |
Sign in | |
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
| Manchester |
Sign in | |
 Melbourne |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
queerwhisky
(@queerwhisky) reported
@JagexSupport I have made multiple recovery attempts with 100% correct info but no success. Is there an email or livechat service I can use to access my account? I don't know what to do next.
-
Rakupenda
(@Rakupenda) reported
@OldSchoolRS the phone flip texture glitch looks pretty cool on the infernal max cape. Can we get this cape somewhere? Lol
-
Yuzla
(@Yuzla7) reported
@JagexSupport i already send 3 tickets now why does support not respond lmfao u guys fixing problems or not
-
Lizard609
(@Lizard609) reported
@RuneScape @SupportScape_RS Someone bypassed my 2 step login, sold all my items ,over 100mil, and got banned for macro major like 6 month ago? I haven't played for 4 year so i want my account back please.
-
Rogério Correa
(@SlythRoger) reported
@JagexSupport @JagexSupport How do I re-enable my account if I can't login for "update my date of birth". I cannot access the form without logging in via the browser. My rsn is "H eroes".
-
Skittle
(@OsrsSkittles) reported
@MrNoSleep07 @Trickool @OldSchoolRS They dont care... been 2month soon i cant login to my ironman cause of the too many login and jagex still sleep on the desk
-
Rogério Correa
(@SlythRoger) reported
@JagexHelpFrost @JagexHelpElf @JagexSupport Hi, that worked on error 15. So im'm clicking the link to correct my bdate and it takes me to login page which in which I cannot log
-
RuneScape Wiki
(@RSWiki) reported
@mailmainmoo @RuneScape As far as we are aware this function has been broken for a while now for people who have (re)taken their picture after it became broken. Players who took their picture before it broke and don't change it will still keep their picture on the forums.
-
💔
(@d_cordray) reported
@JagexSupport encountering error code 15 please help
-
derek
(@derek74177356) reported
@JagexSupport just got a ban today I’ve spent over 2 years trying to max my account why is it when people who stream for 14+ hours don’t get banned but when I grind out on skill for a few days straight I get banned. Have some manny issues with this. So unfair
-
Squatch
(@benmanuel2016) reported
@JagexSupport hey I keep getting error code 15 when trying to reset my password on my old RuneScape account on my phone I’ve played on my mobile device before but it won’t let me reset now so please help me
-
Kris1389
(@Kris13891) reported
@JagexSupport Hello, im having some problems with Ban appeal,been 2 months,no repply,account got Hijacked year ago,i recovered it,but its banned,can't seem to get reply about it,but i can receive emails from Jagex, Acc name: Kraher
-
Quanarin_RCC
(@debdeb519) reported
@JagexSupport i need help regarding my account. Your coustomer service pages arent helping. Im growing weary of how much you all dont care about issues like this
-
matthijs
(@mapijs) reported
@JagexSupport I installed runescape on my phone, and when i click to sign in with email/username it opens a browser but the browser page just keeps loading/refreshing forever
-
Moe
(@fawaz_mounif) reported
@JagexSupport why dont jagex help ppl solve the issue instead you would allow the account to run its membership course but will not help me get in my acc, i literally have access to it and current password but i lost my phone i gave all the info i remmeber yet its nt enough.
-
ryan freeman
(@bubbledewubs) reported
@Ashleyclara24 @JagexSupport so your saying to message a hacker to get my account back that makes no sense why cant jagex fix this i worked so hard on it
-
smished
(@vsmished) reported
@OldSchoolRS Before u go can u fix the login delay issue? Its taking so long to hop worlds! Don't let us put up with this for 2 weeks til u return
-
Underking
(@Underkiing) reported
@RSWiki @mailmainmoo @RuneScape Yeah it's been broken for like a year now. The worst thing is if you lapse in members, your profile pic is reverted automatically to the default. And now you can't change it back. RIP. I can still set it to the elf clan avatars though.
-
Kurt
(@KurtisLee123) reported
@JagexTyran @JagexAsh @JagexSupport Hi, My account "Santa" has received a 21 day ban for Minor RWT, however i was banned exactly a month ago for 14 days for this reason, i cannot appeal, please have a look why I have been banned, many people are receiving this issue also.
-
wilson james
(@OladapoBabajide) reported
@PearsonTavis @JagexSupport Waiting for them to respond😓😓,is heart breaking Really sorry dear actually had that same issue with my account cause it was my business account I couldn't let it go,but I got it back with the help of cyber_analyst233 on Instagram his like an external help
-
brandon richardson
(@brandon63438994) reported
@JagexSupport I have issues logging in on mobile it will disconnect me and says connecting to jagex and when I put in email and password it says invalid username or password I know 100% I have correct info. Anything I could try?
-
ryan freeman
(@bubbledewubs) reported
@JagexSupport whats the point of this account if u dont help anyone like im having trouble with a hacker and your website keeps telling my request to get my account back was denied like its my account like wtf
-
🖤
(@d_cordray) reported
@JagexHelpElf @JagexSupport I am using the mobile app and I'm getting this error, pc works fine and all those solutioins are for desktop.
-
Basic Boy Things
(@BasicBoyThings1) reported
@JagexSupport My problem is that I can’t get you all to send me a verification email.
-
trevor
(@trevor54945037) reported
@JagexSupport I'm having trouble logging into runelite on my laptop. I can log in to mobile just fine but whe I try runeliteit says "too many login attempts"
-
L2 PvM
(@L2Pvm) reported
@JagexSupport My account just got perm banned for Macroing but #1 i haven't logged onto the account in a week and #2 it doesnt let me appeal it, says theres an error on the jagex appeal ban page, could you look into it? acct name is "Hc QuackHead"
-
Esco_COD
(@Esco_COD) reported
@Koterminion @JagexSupport I had a similar issue but i resolved it by adding the email on to the account as stated by Jagex. Dno why you need to do that though, weird.
-
Kyle Ambrose
(@Ambrose311) reported
@JagexSupport hey guys i tried to login to my account on old school rs but it got banned for botting last month when i havent been online for months it was a complete surprise to see i was banned for something i didn't do i only made this account last month because of lockdown
-
George Soranaka III
(@ofthejungle3) reported
@JagexSupport Hello, I tweeted about a week ago and never received a response. I had my account compromised a while ago and I got it back. The problem is the account was linked to a Twitch account and I have no way to access or even know the email used. Appreciate any help.
-
Guppy
(@RsGuppy) reported
@JagexSupport Thanks for the response Fiffty! To avoid posting any personal or sensitive information, would it be okay if I private message you the problem? Alternatively I can try to vaguely explain it here. Cheers