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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (13%)
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Game Crash (13%)
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Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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💜🦋
(@2Saintsss) reported
I wanna play runescape but broken laptop lolol
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Veteran of DMM
(@dmm_player) reported
@Mankedupmage @OldSchoolRS I think you might also need to explain to them why having an NPC outside is frustrating. They probably see it as a non issue
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Nathan
(@AuthorizedRS) reported
@JagexSupport Hey there. For a long long time know I’ve come across an issue where I haven’t found a solution. Every account I own that has an auth code seems to ask for it whenever I load up a client and try logging in. Even after remembering for 30 days. What is the problem??
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2girls1quest
(@2girls1quest) reported
@JagexSupport It is the correct login and account, i created the email soley for this account, im still playing on this account every day i just want to sort the email out for any future problems
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Justin 0
(@RsJusitn) reported
@Filo224 @JagexSupport @TheBedge Filo have you tried uninstalling and reinstalling the game? Then you will need redownload the cache. I haven’t had any issues.
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Lord_Voldemort
(@Himom80) reported
@2girls1quest @JagexSupport there system is controlled by a bot, and its broken, we refer to it as the DENIAL-BOT cause no matter wat you do, your denied. appeal a false ban? denied, appeal a 5 year mute? denied. try to recover a long time old account, denied. hope you get the fix for this soon!
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Zarukahn333
(@zarukahn333) reported
@JagexSupport Once again, I have already spoken to all about resolving the error 15 and nothing worked. I just need the authenticator removed but everyone just keeps giving the same generic responses that I have already tried multiple times.
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Christopher Deonarain
(@ChrisDGamer) reported
@RuneScape Please fix the "You know you want it!" Acheivement bug.
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batty brat 🩸🦇
(@babybloodbat) reported
@RuneScape why does my client keep crashing ive never had this problem until yesterday reeeeeeeeeeeeee fix ur game
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ChuckyMeyer
(@michaelchuckyme) reported
@JagexSupport hey just got a new pc and started playing osrs for 1st time foreal with my brothers. I was greedy and I'll take blame but I jus got ddos'd due to contrived scam. these people have youtube channels, that direct you to pages that look just like RuneScape .com 1/2
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J.
(@Felicitys_) reported
@JagexSupport Hi I got locked out of my account as someone managed to get my login details and is now spamming it. Now I am getting the 'too many login attemps" message. Could I get any assistance please? Would love to reset my login details if psosible
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Murkdd
(@Murkdd) reported
@JagexSupport The issue is I did not buy them and was hacked...
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Herr Becky
(@BeckylandSKA) reported
@JagexSupport Hi cannot submit bug in game if i click technical issue and clicked continue only your website is opened - + i lost streak with pure orb cause of it is there any chance to get some substitute instead of that lost orb?
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Filo
(@Filo224) reported
so faded with the client crashed but what we been having since the release of NXT client which can fail launch which is highly annoying aswell @RuneScape when can we expect a fix atleats on the crashes??!
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Herr Becky
(@BeckylandSKA) reported
@JagexHelpFrost @JagexSupport Yday it was 2x i think both at telos. Today 5times i think... on telos and in pvm hub last 3 crashed were in 10 mins... i have i5 6600k gtx 1070 32 GB ram... everytime it was same... mouse start lagging and in 5s client shuted down and error
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BluX
(@ItsBluXa) reported
@JagexSupport i have the right login info i just don’t have my authenticator app, i can login and everything but authenticator app and the email associated with the account is unknown
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Alubukhara
(@Alubukhara1) reported
@RuneScape Fix the freaking crashing client
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Matthew Moore
(@MWMoore91) reported
@JagexSupport The problem is that the appeal was never answered at all. I tried submitting another request again recently but with no luck in receiving a reply then either. RSN: Ace of Clubs
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Ben
(@bennyrazey) reported
@JagexSupport PART 2... I can provide a history of usernames used by the account, I know the current username and password, etc. Here’s the issue: I installed authenticator (as recommended), but got a new phone and had to trade my old one in (it was only loaned)...
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Herr Becky
(@BeckylandSKA) reported
@TheBedge @Jagex @JagexSupport I have same problem ... crashed 5times today... yday lost streak with orb... it was little unfair for my orb :( wanna reclaim it :D
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Cue
(@CueNoLife) reported
So many false bans on the medieval clicking simulator... I really am curious why these are all of a sudden popping up since Weath left. Very curious as to what @OldSchoolRS plans to do to fix it. Tired of seeing people flamed for false bans, and I'm also tired of JagexSimps.
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ttvqu1etm1me
(@ttvqu1etm1me3) reported
@JagexSupport Since i just proved my point unmute me, im not going to some@bogus forum to get turned around by your messed up bots. You just said mutes are applied to one account, so saying that there is error on YOUR SIDE. Fix it.
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kit 🦝🔞🇨🇦
(@kitinplay) reported
@SadBoiKobi Ugh I miss runescape. It won't let me sign in under the account I made when I was 14 bc it got changed over to the new one and the username was changed.
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Filo
(@Filo224) reported
@JagexSupport @TheBedge its not a game bug doe, its a client crash,idk what is this memory leak or idek but yea many ppl has it
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Alubukhara
(@Alubukhara1) reported
@RuneScape fix the freaking client crash issue already
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Joe Morris
(@Joe55223459) reported
@kelvinwonggggg @JagexSupport Kindly contact @steven_specter on Twitter he can fix that for you
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Garf
(@literallygarf) reported
@JagexHusky @Mankedupmage @OldSchoolRS dude just fix it nothing to "consider" here chief no need for a "roadmap" or a "backlog" on this one
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ChuckyMeyer
(@michaelchuckyme) reported
I would say my one real mistake if I was being ernest would have been to make sure the site I was typing my info on was a jagex or RuneScape site. I never checked and obviously it got me ddos'd and my bank basically wiped. Still got the placeholders lmao
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Chaos6773
(@Chaos6773) reported
@JagexSupport Hi, is using OSBuddy against Runescape's rules? I have been banned for macroing but I think this is insane as I have always played on my account in person. I believe Jagex is in error in their judgment on my account and would like further explanation.
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Lord_Voldemort
(@Himom80) reported
@jaredcraig @JagexSupport @Joshua12375530 no ur account is not broken, the game is. in b4 you get banned for cheating!(item drop rates are RNG) may the luck be in your favor!