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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (77%)
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Online Play (15%)
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Matchmaking (8%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Sumaré |
Sign in | |
 New Plymouth |
Sign in | |
 Peoria |
Sign in | |
 Cardiff |
Sign in | |
| New Plymouth |
Online Play | |
| Borehamwood |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Zema 🕹
(@KevoZema) reported
@RuneScape Please fix the lag
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James Walter McIver
(@MciverWalter) reported
@CantMe98 @ArisugawaRS @RuneScape Ryzen 3250U Processor, 8GB DDR4 RAM here and I have no problems so far but in crowds I’m being careful.
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Amien Kzaman
(@AjiGambor) reported
@JagexSupport hey, my main acc was hijacked and someone else botted on it back in august 2020. RSN > SuperMan Jr. please check and thank you. hope u will response. i havent play it since 1 year ago. and when i login, it state my acc has been ban.
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luisa perez
(@luisape75206958) reported
@JagexSupport jagex I beg you, I want you to solve my problem, my account was banned for the use of macros,I never used autoclick,bot or other unauthorized clients,it is unfair to be banned for something I never used, I appealed and canceled it does not make sense. what happened
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Dale Read
(@SkepticD20) reported
@JagexAsh @JagexIanT @JagexSupport can't log into my account, I have the 'too many log in attempts' error and when i go to the website and try the 'forgot my password' link i get an error. I haven't had any e-mails from Jagex and i have the authenticator set up. Please help
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luisa perez
(@luisape75206958) reported
@JagexSupport jagex I beg you, I want you to solve my problem, my account was banned for the use of macros, I never used autoclick, bot or other unauthorized clients, it is unfair to be banned for something that I never used, I appealed and they canceled does not make sense.
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Andrew
(@Drewcas3D) reported
@simplordmike @OldSchoolRS Literally never claimed it would fix anything but go off
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reinaldo
(@reinald63195242) reported
@JagexHelpElf @JagexSupport Hello friends .. you have already responded to my other email where I say that it may be a confusion. And exactly it was. But they tell me that I can go to the option "LOST MY AUTHENTICATOR" and that it is to go back to the beginning again of all this problem.
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Sontix
(@PynusRS) reported
@JagexAsh so @JagexSupport Isnt supposed do Support me with my problems cause its not a support Channel?? Alright sir, sorry for trying to Contact anyone to get helped. Wtf
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Doctor Tots
(@Doctor_Tots) reported
@JagexSupport My account got hacked, i recovered it and a day after i bought runecoins and bonds, the guy was able to get back into my account using steam, bypassing the authenticator. i know you probably won't give me my stuff back, but please fix this issue so others are safe
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mx-mr
(@simplordmike) reported
from
Brooklyn, New York
@OldSchoolRS VLS WONT FIX PVP LOL ITS A 0-EFFORT BANDAID
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jojo
(@jojosafk) reported
@SnowyTheHunter @RuneScape its not scrolling thats the problem.. its moving the camera.... scrolling on wheel is fine for zoom in and out.. pushing down to move the camera is clunky and hard..
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diabetes mafia
(@AshSMASHtrash) reported
@meganbarbee_ @JagexSupport @Steam That's what I was thinking but it's the only reason I can think of that triggered it, I thought steam was a legitimate service hub for games and I'm just so confused
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Pwn
(@Pwnawegraphy) reported
@OldSchoolRS Fix pvp or you all should put dunces on...
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Carlas
(@labastreneri) reported
@JagexSupport Maybe its possible you to change my login email to username or second email or block recovering on it? Im really tired of getting everyday tries to recover my acc. Today is more than 7 days of 2-3 tries per day.
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Matthew
(@YaBoiMatthew1) reported
@jigamasta @OldSchoolRS I agree they should bring it back but only if they can fix it’s detrimental issues
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Dale Read
(@SkepticD20) reported
@OldSchoolRS I have an issue where I can't get onto any OSRS account from my mobile data but on home wifi it is fine? I've tried 3 of my own accounts and 1 of my friends and none work. Any ideas?
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Adam
(@KingAdamM8) reported
@OldSchoolRS Can we expect to see a change or at least proposed changes soon for the specific issue of plunder being mass botted (particularly during membership promos) due to low reqs and crashing the sceptre price?
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Devin⚡️
(@Humanity_NE) reported
from
Elkhorn, Nebraska
@JagexSupport Are you guys having server issues right now? I usually get 20-30 ping and lowest/nearest server is at 80......
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Coen
(@coen38727409) reported
@JagexSupport The website still doesn’t awnser my question or solves my problem.. when i log in via my old account username/ email, i log into a brand new character which my old character definitly did not was. I was like lvl 50 or 60
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Jelle DeBoevere
(@Jelle9000) reported
@RuneScape Zoom sens reset bug fix pls
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Jelle DeBoevere
(@Jelle9000) reported
@RuneScape Fix zoom reset pls
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Dylanheirman
(@Dylanheirman1) reported
@JagexSupport I've been bug reporting a puzzle box issue i've been having. You already have knowledge of the problem? After solving the puzzle fast, the puzzle needs to be solved twice...
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Nick 🐿 Atticus
(@AtticusIAm) reported
@JagexSupport I'm having issues unlinking twitch and steam from one account and linking it to a different account. I have tried using the "help guides" on the rs site but they did not work. thanks
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mochii
(@mochiidemon) reported
Would I get in trouble for playing old-school runescape on my company's computer? 🤔
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James Walter McIver
(@MciverWalter) reported
@RuneScape Please fix the lag when in a crowd. I’ve heard of people using i9 processors on gaming laptops having this same problem when in a crowd. When too many people are in one space people lag like crazy.
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*****
(@haamu2) reported
@JagexSupport I was banned by a system error, the only trade I have done outside the ge was when receiving 1m gp from real life friend I have never been involved in rwt @JagexSupport @JagexAsh
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Cruise
(@CruiseDenzel) reported
@JagexSupport I;'m getting error code 15, can't create a new account for some reason. Please help.
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Samantha Fortescue
(@SamanthaFortes3) reported
@JagexAsh @OldSchoolRS Has anyone attempted to create a new account recently? I've attempted to create a new account across 4 devices (one a freshly imaged machine) and 3 networks now and I can't seem to get past this Error code 15. Friends are having the same issue....
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Drewbe92
(@Drewbe921) reported
@JagexHelpSamo @JagexSupport I’m just gonna check on the dates and get back to you here. It’s been a while already I’m gonna say two years atleast by now I didn’t submit an appeal til months after the fact though so I’ll login and find out the dates and idk if replying here works but I appreciate the replies