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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (75%)
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Matchmaking (25%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Ann
(@pacific616) reported
@DanielleEvs98 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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lanrhy
(@lanrhyy) reported
@LexShaw4 @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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Tooo Smokey
(@ToooSmokey) reported
@OldSchoolRS I can’t sign in to my account on mobile. It doesn’t give me the option to sign in, it created a new account when I hit sign in with RuneScape account
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Ann
(@pacific616) reported
@Fr0z3n_3lm0 @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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swade
(@Emma_lee202) reported
@JonnyMckie @JagexHelpFrost @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago
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RSnoobexe
(@RSnoobexe) reported
@JagexSupport Hi Eliza. The automated help system isnt reliable as stated in my first message. I cant get into the email associated with the account. I know my osrs login credentials. Can i prove my login info with a jagex mod somehow? We keep going in circles..
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Byrne Phillips
(@ByrnePhillips) reported
@DanielleEvs98 @JagexSupport Sorry about that, I had the same issue with my Facebook in 2019 but I had @sapphireTechV3 help me out, he could recover your gaming assets
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🌞Summer of VERF IS A RACIST🏝️
(@modashismydad) reported
@OldSchoolRS can you just fix the login servers instead of giving us updates nobody asked for
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Gogla
(@BoldGogla) reported
@OldSchoolRS fix the servers !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Cornelius VanWezema
(@CorneliusVanWez) reported
@JagexSupport When click on the link, it asks me to login, I type the correct login info, but then it asks for the authenticator code. I don't know the original email I used to creat the account, so I can't recover it.
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kingT
(@t_o_b_e__) reported
@DanielleEvs98 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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DAN🫶
(@DANIELI72411668) reported
@toobadRS @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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Dutchgamer🇳🇱🎮💡🔌⚡
(@Dutchgamer86) reported
@OldSchoolRS No ty. Just fix the ******* chat.
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kingT
(@t_o_b_e__) reported
@toobadRS @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away
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Matt Nightingale
(@616Nightingale) reported
@JagexSupport with the new update every time I look at a Wiki page or check a text the game freezes when I switch back to the client on Old School RuneScape mobile forcing me to close the client and re-log. FIX THIS ASAP, it's making the game almost unplayable on mobile.
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2nd Base
(@OSRS2ndBase) reported
@AltFancy @Ket_omgRS @OldSchoolRS Haha since when has practicing PvP not included dying a lot? Since when has practicing anything PvM-related not entail dying a lot? Since the PvP Arena and LMS are literally risk-free, dying is no issue whatsoever. Just confused by this whole sentiment ma dude. No hate
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Lex Shaw
(@LexShaw4) reported
@JagexSupport @BenLock49926797 They don't care and have terrible customer service and refuse to actually look into any cases.
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Lex Shaw
(@LexShaw4) reported
@JagexSupport You have the worst account security out of any MMO, not even case sensitive passwords but refuse to give decent customer support for account issues after someone gets into the account. Fix your system or quit being cheap asses
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last go
(@lastgo74715806) reported
@JagexSupport Hi support, I have sent in another appeal with no response…. My account “NevrSpoonSht”perm banned for the client use… and I still have gotten no help through the support or through the “appeal ban” this was my accounts first ban can you please fix perm to 2 weeks.
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swade
(@Emma_lee202) reported
@LexShaw4 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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DAN🫶
(@DANIELI72411668) reported
@DanielleEvs98 @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue
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lanrhy
(@lanrhyy) reported
@_KieronTaylor @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message
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jekor
(@jekor23575755) reported
@JasonKillian @JagexSupport You used a third party client after telling someone their "argument was weak" (it isn't btw, RL has a thousand OP plugins just like any other client but was stolen and adopted by Jagex so it's supported) Anyways you had no problem with your irons abusing it xD til now
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ozium
(@Oziumsleftnut) reported
@SNDorns @OldSchoolRS What of it? Wild is the most dead it’s ever been, clans closing left and right? What’s the issue with bringing up one of if not the biggest deal with pvp right now?
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THE WIZARD⏱
(@THEWIZARDTTV) reported
@JagexSupport Everytime I try to login to My RuneScape account it says account made after 2010 login with email I do and doesn’t let me in. Let’s me login to the website but doesn’t let me have access to game. Please help I would love to play with my account again. Thank you.
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Peace Keeper
(@PK_Blane) reported
@JagexSupport @Proxii @JagexQuill Wanted to play yesterday before fireworks but the mess still hasn't been fixed. Please make getting good support better and fix the Blonddunce & Herno Noirem accounts. Read my other Tweets if you haven't to get caught up. Tweet/email anytime.
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Mod Ash
(@JagexAsh) reported
@Tendo10do @xMark87 Oh, right! Sorry, just saw a pic of a player by a staircase. If it's about a bond the player has, they might like to let the Support team know about it - I heard of about 7 players who had trouble with a broken bond, and this might be that. They're JagexSupport on this platform.
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john the fan
(@jbonbelair) reported
@RuneScape 138 combat, 120 in all combat skills, Virtus armor, Nox staff, vamp aura, ammy of soul or... Aside from the lag which is bad even with low draw and full cashe, I get hammered, by the first demon most food is gone. BOB to. I am a combat noob
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Chris Dragon
(@chrisdragon910) reported
@RuneScape please make bone crusher work on the new burnt bones the relic works fine but bone crusher doesnt why? please fix that
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Ed
(@Ed80361116) reported
@JagexSupport please I’m having trouble getting my account back, it was yet hacked this weekend, I tried recovering twice but it was denied, whoever took it was able to change the email on the account, I have a two step auth on my email so I know they didn’t hack the email.