Is RuneScape down?
No problems detected
If you are having issues, please submit a report below.
RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
-
Sign in (67%)
-
Online Play (13%)
-
Game Crash (13%)
-
Glitches (7%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 San Francisco |
Sign in | |
 Manchester |
Sign in | |
| Urbandale |
Sign in | |
 Sydney |
Sign in | |
| Upton |
Sign in | |
 Heidelberg |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
-
RackGaming
(@RackGaming519) reported
from
Blackwood, New Jersey
@RuneScape Im sure you know of it, I just wanted to ask though. Is there any plan to do bot busting any time soon? Literally every world is filled with bots at corrupted scorpions, and I’ve been doing them for years just afking. I know it’s not a fast fix, just frustrating.
-
Steve Wingyip Lau
(@Stevezftw) reported
@JagexSupport Damn, the issue is I legit don't know the email. Its frustrating cause I can provide literally every other piece of info from payments to passwords and original emails. If I knew the email I could disable it easily. Feels like a lost hope :(
-
Naomi Erin
(@NaomiErin5) reported
@Nightlite13 @JagexSupport Having issues with your account? I suggest you contact Erin Owen on Instagram @erin_owens2 and on what's App +12133067665 for swift account recovery and restoration.
-
September
(@September_RS) reported
All these noobs running around with golden clue titles, that they will never get. Can you fix it @RuneScape !?!
-
Insanewolfy
(@Insanewolfy) reported
@JagexSupport yea just seeing if there's anything else, all of that was set up they had to get access to my auth to get by everything with no warnings i've already resecured everything outside the login name which is the main worry now bank pin op but still lost the 1.3b worn in those 12 hours
-
Jeremy Almquist
(@JeremyAlmquist1) reported
@JagexSupport Nothing is working, this is very frustrating. I don't even know why either of my accounts have been locked. Error 15 over and over. All the avenues you've given me go nowhere or result in error 15 again. Or I get to a point where it asks for an authenticator, I've never had one.
-
Nickypoo
(@NickypooRS) reported
@JagexHelpL0ne @JagexSupport @JagexSupport If you reset the progress on RS3, I'll happily pay 400 dollars to login my account again. I've paid the unpaid balance already, but its saying I still owe the amount I paid. I'll happily pay 400 to login my account.
-
Stephen
(@Stephen02376937) reported
@RuneScape Hate to be negative, but ever since I had my account returned from the login lockouts, I haven’t been able to stay online for any longer than about 45 minutes before, I just get repeatedly ejected from the game regardless of how many times I try to login in. Can this be fixed?
-
ACTheRockDevil
(@ACTheRockDevil) reported
@JagexSupport hi, is there anyway I could speak to someone in DM's about an issue I'm having? I've already raised a ticket but it's not been resolved, apparently someone called Mod Dibs is dealing with it?
-
Raye🐺
(@KngRaye) reported
@JagexAsh Who do I @ for that? Also have a question on the huge problem in RuneScape twitch. How is it that twitch channels can get a sub button and promote gambling websites for RuneScape gold? As well as showing it on screen? I mean I would think jagex would want them down.
-
Nicky Bezemer
(@NickyBezemer) reported
@JagexSupport I understand. Still cant login, and to recover my username is denied??? So iam stuck right now.
-
Sam
(@ImOzaorSam) reported
@JagexAsh @OldSchoolRS @JagexSupport When will 390's lag issues be fixed? It's been going on for some time and nearly impossible to do anything on it such as pking at ferox or lms.
-
Naomi Erin
(@NaomiErin5) reported
@Maverick_239 @OldSchoolRS Having issues with your account? I suggest you contact Erin Owen on Instagram @erin_owens2 and on what's App +12133067665 for swift account recovery and restoration.
-
Alolads
(@Alolads1) reported
@JagexHelpFrost @JagexSupport At first a few minutes, now everytime a bit longer. Its a bit sad because I know the current pass, but the Authenticator is on my old broken phone. And apparantly ive set the email adres to one of my random ones 😞
-
Ben
(@benjamindmclean) reported
@JagexHelpFrost I will be 100% and backing up my authenticator this time. I have tried different browsers and no such luck. Could be an issue of IP since I'm now in Korea. Waiting for an account recovery appeal where I provided original IP account created with @JagexSupport
-
3 hit you50
(@RenatasMikulen1) reported
@JagexSupport hi I have en issue my account was banned for real world trading my mystake the name of it 3 hit you80 I was playing long time never had baned for nothing .. now I can't apeal it can u help me to resolve that problem.
-
koos koets
(@tpkoets) reported
@RuneScape Would be great if you guys could send an email to accounts that still are unable to login like me an let us know our status. If I know I can't login for a month or so I can buy a bond for a new account.....
-
Parisí
(@Fragd21) reported
@JagexSupport So after like never playing runsecape for about a year, come to find out i was banned for macroing on a third party software. I have never taken this game that seriously to cheat, and using OSbuddy doesnt breach terms of service. Genuinley annoyed
-
Noah_maxwell
(@noah_maxwel) reported
@chimsk8 @JagexSupport WOW!!! Exactly what happened to me, my account got locked for two month I tried contacting their service but they always gave me a robot reply until i got in contact with @cyber_techunluck on instagram who got me back in immediately Dm him he should help with yours too
-
Jeremy Almquist
(@JeremyAlmquist1) reported
@JagexSupport Sorry but the account recovery process is terrible. Confusing to use, leads to nothing but dead ends or errors. I worked really hard on these accounts and then they just vanish without reason and it seems impossible to get them back.
-
koos koets
(@tpkoets) reported
@JagexEasty @RuneScape Can you send the people that are still locked out an email to let them know you are not just letting us down? And maybe give some indication when we are able to login again?
-
Kelly white
(@kellywhite49) reported
@Kevin19918708 @JagexSupport Just DM @Brandon_hackies is the perfect person for because he help me to fix my account problem
-
christopher seeney
(@christo20461124) reported
@RuneScape @enkoro_art We will keep you updated throughout week of any login lockout progress... Bullshit... meanwhile we are sorting out events that still locked out people won't get to do
-
Odin Alfadir
(@LordOdinAlfadir) reported
@JagexSupport Runescape mobile app constantly freezing now, when engaging in combat or skilling. Why would this be? Never had this problem before. Just came back after my account was restored.(the Returned)
-
✨🤪😜😍🌚🌜🌛😎😎🤠🤧
(@emily232410) reported
@Maverick_239 @OldSchoolRS My account got hacked too...i tried contacting support service but no response so..I went online and searched for a hacker then I got referred to nikonhacks on instagram i was doubtful at first until they helped me recovered it.
-
InstantSG
(@InstantSGLive) reported
@JagexSupport hi! thanks again for the help. i was able to access my account and have since run into another set of issues. when I click the launcher i receive a popup that reads something along the lines of: failed to download (13,18). If you can help again i'm all ears. thanks and gl. :)
-
Karen Davis
(@KarenDavis__) reported
@Twisted00eel @JagexSupport Keeps giving issues If not for jaketools_ on Instagram who helped me out I would have been stranded
-
∆Deep in the sea.
(@AJoshue13) reported
@JagexSupport I do remember my login details, problem is I aint receiving any emails from you. I've already checked my spam folder, junk, etc, still nothing there. Even when I ask...
-
Lone
(@Lonesome_Roads) reported
@BoryBecky @RuneScape No problem! There's a bunch of stuff in the news post this week about it. If you/your BF use degradable gear, I think dying still degrades your gear - however they made it so dying with a Ring of Death consumes no charges so maybe look into that to mitigate it. Have fun!
-
Jan_Mizak
(@Jan_Mizak) reported
@RuneScape any new news on when the rest of the accounts will be able to login???