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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (67%)
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Online Play (28%)
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Game Crash (6%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Sign in | |
 Charlotte |
Sign in | |
 Belo Oriente |
Online Play | |
 Heidelberg |
Sign in | |
| Braço do Norte |
Sign in | |
 Saint John |
Game Crash |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Virmantas Olisauskas
(@VirmantasO) reported
@JagexSupport I would have no issues starting a new account if I could please get an update on why my account got banned. At the moment how can i start with a brand new account if it seems as if i have been banned by mistake
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Jose Ibanez
(@Cave_guy2) reported
@JagexSupport The problem is my account was hacked and didn't even get the chance to appeal once I got access to the account they were already denied
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Licit_Codez
(@Licit_codez) reported
@smurfour @JagexSupport Send me a direct message i can help you fix your account with immediate Effect
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Jessica
(@jessicuhcha) reported
@BotBustingRS @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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BelleDelphne
(@BelleDelphne) reported
@OldSchoolRS Fixed the fairy rings for QoL, but still didn't revert the PJ timer when it would be considered a QoL fix. Lost all interest to play. Game is boring.
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Jessica
(@jessicuhcha) reported
@nozst0ke @JagexTyran @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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S_I_E_P_🇳🇱🎮💡🔌⚡
(@S_I_E_P_) reported
@OldSchoolRS Fix the app
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Jessica
(@jessicuhcha) reported
@battari22 @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Jessica
(@jessicuhcha) reported
@Throwaway294229 @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Clione
(@clioneka) reported
@JagexSupport Hey, can you please investigate this? I can't even access the report issue page.
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1200teck
(@Throwaway294229) reported
@JagexSupport i tried my hand at streaming and i leaked my login email by accident. since then i have noticed an alarming amount of recovery emails. is there any way i can change my login email?
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Jessica
(@jessicuhcha) reported
@cory49492938 @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Rainas Najeeb
(@rainasnajeeb) reported
@joe_coombes @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Battari
(@battari22) reported
@JagexSupport Are you able to disclose an email login for an account? I saved my original rsn (Battari) onto a tutorial island level 3 a couple of months ago so that it wouldn't be taken and it appears I have forgotten the login. email I can provide the date/provider/ etc.
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Kyle Sun
(@KyleSun10) reported
@JagexSupport My rsn is: R iN It is not a mobile issue, I cannot purchase it via the website or in-game. The link doesn’t lead to anything as I cannot get into contact with Jagex.
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CODE BREAKER
(@codebreaker8080) reported
@cory49492938 @JagexSupport Let me fix it. Inbox
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louis miguelrosendal
(@louispogi29) reported
@BotBustingRS @JagexSupport They aren’t gonna fix it. The customer support from Activision. Is awful. I got shadow banned 4 times in a month on warzone after they found nothing each time I got pc checked. Yet every time . I was referred to #allenfixx on Instagram he was the one that removed my ban
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Jessica
(@jessicuhcha) reported
@TheBigYoyolol @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Jessica
(@jessicuhcha) reported
@im_perfectcell @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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Ethan Madera
(@Better_Passage) reported
@JagexSupport @JagexAsh Hi Eliza, thank you for the reply! So the issue is, the hacker submitted a ticket already. I cannot submit an appeal. This person had to have phished my information, because they logged in without changing my PW. They got banned and submitted an appeal that was denied.
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Rainas Najeeb
(@rainasnajeeb) reported
@cory49492938 @JagexSupport Go inbox MYSTICHACKED07 on Instagram My account also bugged and support service aren’t doing anything about it, he successfully retrieved my account, he is the best.
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Jessica
(@jessicuhcha) reported
@snecstasy @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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TheDillio
(@The_Dillio) reported
@JagexSupport Okay but a quick google shows this very same twitter waiving mutes from 10 years ago with no problems, Now these offenses were quite minor as compared to others, And it's been 10 years i am quite reformed since then.
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Andrea de la Mora
(@andreadelamoran) reported
@Notimel3ft @JagexSupport @JagexTyran It's crazy that they do this every time, I've had my account disabled 2-3 times now, I was finally able to fix it all with a guy I was referred to on IG ALPHA_TECHIE with my backup account, the dude was really good so maybe you should try him out instead
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Aaron Cook
(@smurfour) reported
@JagexSupport I'll provide any and all additional data I can for you to help look at the case whenever you can. I'm only tweeting because there wasn't a place to submit this issue on the site anywhere. The ban on it was appealed by whoever hacked my account and it was denied.
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Spelfie™ (Amber Hamm)
(@Spelfie) reported
@JagexSupport why is there no way to actually contact anyone via customer support. I get a run around of self service crap. With no way to talk to an actual person. No email address. No chat. No phone number.
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Jessica
(@jessicuhcha) reported
@Smileyisgod @JagexSupport I advise you explore the service of KRISFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service
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hl
(@HarryLa17091601) reported
@JagexSupport I probably have close to 1000 hours of progress and because I can’t give the exact dates I can’t get it back ? Would it be more helpful if I went to jagex HQ? I live in Cambridgeshire so wouldn’t be an issue for me:)
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Fiona, Les Tieferables
(@GayestTiefling) reported
@Pidmon Even years after, the RuneScape wiki still has this problem.
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Soc2
(@Datspec2Sickduk) reported
Hi, I cannot acces my runescape account and i havent logged in to the account in like 10 months probably. I have the runescape password so i can login, but i get stopped by the authenticator, i know the email of the account but I lost acces to that email. @JagexAsh @JagexSupport