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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of RuneScape reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at RuneScape. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by RuneScape users through our website.
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Sign in (80%)
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Matchmaking (20%)
Live Outage Map
The most recent RuneScape outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Sign in | |
| Pittsfield |
Sign in | |
 Johannesburg |
Matchmaking | |
 Manchester |
Sign in | |
 Melbourne |
Sign in | |
 Gaspé |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Church
(@Eric_Church33) reported
@BaganNatasha @JagexSupport Hi mate so sorry about, I had similar issue sometimes ago and I was referred to @Brandon_fixx on Instagram because the support service always delayed... you can contact them directly if you don't mind they will help you out 💯
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Onaiza.Star
(@OnaizaStar) reported
@kazh1233 @JagexSupport I once had similar issues but plan_cyber on instagram fixed my account...he's really good I recommend you try him....
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Oliver Perry
(@GRuztee) reported
@JagexSupport hello I keep getting problems with runescape os mobile, the app keeps closing itself down while in dangerous places and I've lost 3m and 5m in chins on 2 different occasions
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Eric Church
(@Eric_Church33) reported
@LetsJam92 @JagexSupport Hi mate so sorry about, I had similar issue sometimes ago and I was referred to @Brandon_fixx on Instagram because the support service always delayed... you can contact them directly if you don't mind they will help you out 💯
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Steph
(@Steph24074375) reported
@CasseCouille132 @JagexSupport Its so sad when you experience issues like this.. thanks to cybercrime_tech on Instagram that helped me with my hacked wallet.. Reach out to him
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Garrett
(@LetsJam92) reported
@JagexSupport I accidentally submitted a form today to delete my personal data and my account.. how do I go about submitting a ticket or contacting support to relay that that request was made in error?
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Eric Church
(@Eric_Church33) reported
@ChanceyPantz65 @JagexSupport Hi mate so sorry about, I had similar issue sometimes ago and I was referred to @Brandon_fixx on Instagram because the support service always delayed... you can contact them directly if you don't mind they will help you out 💯
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D B
(@vernetboss) reported
@foxy28103877 @JagexSupport Foxy I’ve had the exact same problem and I’ve been contacting them about it for the last 2 weeks and they just keep sending me these links and not fixing the problem. I just want my account back… I feel your pain
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Miika Nousiainen
(@MiikaNousiaine2) reported
@JagexSupport I guess you just don't bother to understand the situation here. I don´t have access to the account thnx to not having auth and that is why I can't change my registered email. And your account recovery thing is broken. I legit put everything correct but still have been denied 10x+
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Peace Keeper
(@PK_Blane) reported
It's been appealed but all we did is use default mouse keys to alch which is still a 1:1 ratio. Please help fix both of the accounts, My family member and myself would like to comfortably play again without worry of false ban/flags. Thanks for your time. @JagexSupport @JagexQuill
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kukkelii
(@kukkelii) reported
@JagexSupport Hey, I have an issue with mm2 agility route. I have 68 agility and have 100% checked every possible path and I can not progress in the quest due to getting "something in this path feels wrong" type of text. Account name BairyHaby
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Steph
(@Steph24074375) reported
@CasseCouille132 @JagexSupport Its so sad when you experience issues like this.. thanks to cybercrime_tech on Instagram that helped me with my hacked wallet.. Reach out to him
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Marley_west
(@Marley_west_) reported
@KaljitSingh7 @JagexSupport I had the same issue but with the help of tushintech on insta, he helped me fix my problem in no time, he is really 💯 legit. Dm him now.
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Louis
(@anderlou92) reported
@OldSchoolRS Any chance of fixing the bug during the king’s ransom court battle on mobile ? It’s a bit of a nightmare because I can’t unlock piety and can no longer access Camelot castle for clues 😩 please fix it ASAP 🤞
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Mellon yellowerson
(@plantain1024821) reported
@JagexSupport Also the fact there is no customer service for a game that nets as much as RuneScape is disgusting a d laughable. @runescape should be ashamed of the disgrace they are to the gaming community. It's 2022. Invest in your ******* products.
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Tweeting Jagex
(@TweetingJagex) reported
@JagexSupport yo is drift net broken? I've done 16-18 hours of drift net this weekend and I haven't gotten a single fossil.
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Larry
(@Jagexismydad) reported
@OldSchoolRS are you aware that the last update caused the monkies on ape atol to idle at x2 speed? the animations on the agility course are broken aswell
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Olly
(@Olly49770644) reported
@Cute_Kitty92 @RuneScape Thanks for the tip. I did manage to get around the issue after rebooting the router a 3rd time it worked. Maybe my router needed a reboot for the firewall changed to work?
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Jefred
(@Jefred21948945) reported
@GodSkiIIs @JagexSupport Sometimes the support team are not really helping issues on banned accounts mine was banned for no reason and for over a month plus nothing was done until I was referred to contact #max_cyber_hackers on Instagram who recovered my account instantly I suggest you DM for help.
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Mellon yellowerson
(@plantain1024821) reported
@OldSchoolRS Jmods tell users to contact @JagexSupport on Twitter for customer support. The @JagexSupport account is operated by multiple people who have no experience in customer service and more often than not have no idea how to respond properly. What a JOKE. #osrs #runescape
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f
(@wartortlefanacc) reported
@OldSchoolRS jagex click here add customer support, account security, pvp updates, fix server lag, pay your employees a living wage
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D B
(@vernetboss) reported
@JagexSupport @foxy28103877 Jagex can you please fix this problem for us after all we have spent countless hours of our personal time playing and our money so this is very unfair…
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foxy
(@foxy28103877) reported
@JagexSupport I’ve tried doing all of this but it all leads to to logging in again which I can’t do! There is an issue with the registered email. It must be a problem on your end can you please help me!
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XionFate
(@XionFate) reported
1/2 PvP and the wilderness have been a pretty popular topic lately so I'm gonna chime in. I don't mind PvP in RuneScape, I think it sounds like fun. My problem is it should be something done by choice. Locking BiS items like the D pick to the wildy is dumb.
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Paul Bartlett
(@PaulBar34521257) reported
@JagexSupport I’m very annoyed to find my account has been banned! I believe my account had been hacked by someone else who has then botted on the account! I would like this issue resolved! It’s not fair I’ve never used a 3rd party software on my account
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🌞Summer of VERF IS A RACIST🏝️
(@modashismydad) reported
@OldSchoolRS fix the servers
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we the people!
(@wirlhood) reported
@CasseCouille132 @JagexSupport @neathackzz helped me out when I had a problem like this and suoprt wasn’t helpful to me he should help you out also
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Eric Church
(@Eric_Church33) reported
@SaddestBottle @JagexSupport Hi mate so sorry about, I had similar issue sometimes ago and I was referred to @Brandon_fixx on Instagram because the support service always delayed... you can contact them directly if you don't mind they will help you out 💯
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Jefred
(@Jefred21948945) reported
@kazh1233 @JagexSupport Sometimes the support team are not really helping issues on banned accounts mine was banned for no reason and for over a month plus nothing was done until I was referred to contact #max_codes1 on Instagram who recovered my account instantly I suggest you DM for help.
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annettefan96 👹
(@a_special_dog) reported
i don’t think elden ring should be a live service mmo or anything i think it should be the exact same game it is but remove co op scaling (unnecessary) and let me play that **** like runescape where i never have to interact with another player if i don’t want to and then i get-