RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Reading, PA | 1 |
| Pittsfield, MA | 1 |
| Johannesburg, Gauteng | 1 |
| Manchester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Mod Ash
(@JagexAsh) reported
@gainzgar1 Perhaps let the Support team know what the problem is - they'd be best able to advise you on billing matters. They're JagexSupport on this platform.
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Holden
(@HoldenBman) reported
RuneScape really worries about adding new content but but still won’t fix their security. You’re telling me a fishing boss is easier to do than making passwords case sensitive and allowing special characters in the passwords?
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Brandon
(@Brandon14706554) reported
@JagexSupport so i made another account to start playing on. Within 3 months you slap me with a major macro? Are you guys banning people who dont register email? Thois is the second account this year you taken from me. Wtf is you guys problem? Do something to help.
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Blake Pearson
(@BlakePe35112569) reported
@JagexSupport I recently tried to login to my account after about a 2 week break from the game and found my account disabled. I checked my status and found the following: 01-Jan-2021Macroing Major (ban)Not Appealable 28-Dec-2020Bot Busting Moderate (ban)Not Appealable
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Blake Pearson
(@BlakePe35112569) reported
@JagexSupport I recently tried to login to my account after about a 2 week break from the game and found my account disabled. I checked my status and found the following: 01-Jan-2021Macroing Major (ban)Not Appealable 28-Dec-2020Bot Busting Moderate (ban)Not Appealable
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trae
(@betraeyd) reported
@JagexSupport I’m so fed up with account recovery. Because I can’t afford to keep my phone on, I always have to use other peoples phone numbers, or constantly deal with me changing numbers... I am trying to change my email on my account, but google won’t let me sign in.
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Dominique Strong
(@Dominiq10136577) reported
@JagexSupport a friend of mine has still been locked out of his account for almost 2 months now and has tried to get it fixed he has the to many login attempts on his account. What can help with this?
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SwåzQůıd
(@GenicTm) reported
@JagexSupport So I wanted to create an account to play RuneScape and I got the "Error 15". Tried with Old School RuneScape, and that went the same... I tried creating account both on another device and using Mobile Data Connection. What else can I do?
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Morgan
(@Morgan46126829) reported
@JagexSupport please fix the rng in lms before i break every object in my house it is obviously catered to noobs, make a rank system or something ur literally trigger bating people with how ****** and un balaned it is ?????
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Adetola adedipupo
(@Adetolaadedipu1) reported
@JackDompierre @RuneScape Trying to contact their support is totally useless cause they’re not going to respond I had the same issue but I got it resolved with the help of cyberhack_081 on Instagram his fast and reliable
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James Jordon
(@JJordon100) reported
@JagexSupport I'm trying to unlock an account, but no longer have access to the registered email. The recovery system keeps telling me that it'll send an email to the registered email? How is that supposed to fix my inability to access the registered email...
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Oliver
(@oliverxll) reported
@JagexHelpFrost @JagexSupport That would be before then, because I could use the username as login after nov. 2010
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Marco
(@gainzgar1) reported
@JagexSupport I am having an issue with purchasing bonds off the website it was saying my payment was unable to go through?
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Scarlett Rosenstein
(@Hisoka_Dragon) reported
@JagexHelpFrost @JagexSupport What I'm going through is I click on the app, it loads, then shows the login page, I click to login with email and password, it redirects me to a log in page for RS3, I log in, the apps loading screen appears again and I end up back where I started. On the app login screen again
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Scarlett Rosenstein
(@Hisoka_Dragon) reported
@JagexSupport Hello, I can't log into RS3 mobile anymore. I can log into RS3 from a laptop and log into the website on my phone just fine. I'm stuck in a login loop with RS3 Mobile. I never had that problem when I used to login from inside the app. Can someone fix this? Thanks
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