RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Reading, PA | 1 |
| Pittsfield, MA | 1 |
| Johannesburg, Gauteng | 1 |
| Manchester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Stevie
(@JidaiCrow) reported
@JagexSupport could you please send me a direct message? I need help with an issue regarding my account please!
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HecticKebabs
(@HecticKebabs) reported
@JagexSupport Hi if use a username instead of an email to sign into my character account will i lose the ability to login this way if i transfer the account to a jagex account?
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pelle
(@pelle58014389) reported
@JagexSupport These automated replies are so tiring to re-read every day. I have a very specific account issue and it's just not getting addressed. Can I speak to a real human? Or can someone please address my previous tweets without telling me some generic account information?
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Ricky A🇪🇺 🏴
(@RickyA152012) reported
@JagexLyon @JagexSupport So I was just wanting to make you aware that first of all this was a problem, but in the mean time the qork around if a user gets stuck trying to log in to mobile after converting to jagex account, they should delete the app data on andorid, they will in turn be able to log in!
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tg kun
(@tgkun1) reported
@RossettaOSRS @JagexSupport I'd happily apply to do a customer support service for them for free just to help them sort this mess.
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juan rodriguez
(@sycko311) reported
@Pluto88 @JagexSupport Hit up Allenfixer on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out
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GodlyLuigi
(@GodlyLuigi1) reported
@JagexSupport #osrs I tried logging into my account after about a year not playing and the login immediately placed me on tutorial island. I can still check high scores for the account name and see stats and am using the correct email.
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Terry
(@terry_josey1) reported
@JordanCornthwa2 @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support @Refundhelpsec on twitter and it was rectified few minutes ago
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Tinaa Hackks
(@tinahackss) reported
@vegateef @JagexSupport @JagexAsh Why not send me a direct message i can help you fix this okayy
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Mynheer
(@Mynheer_RS) reported
@Rocknshooting @OldSchoolRS I’ve been in Gielinor since 2001, so seeing the game go through the same exact cycle a second time would be… disheartening at best. Taming leads to the same issues that summoning brought, but pet mechanics always have bad or at least ill effects on a games integrity as a whole.
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Ricky A🇪🇺 🏴
(@RickyA152012) reported
@JagexLyon @JagexSupport I tried deleting the browser cache and the rs app cache, I would still come across the same problem... would not be able to log in but kept saying that I was getting logged in through jagex emails. I then clicked clear data in the rs app settings, then I managed to get in!
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PunWassie
(@PunWassie) reported
@heartereum Same exact problem as trying to trade osrs gold to rs3 or vice versa. All crypto concepts trace back to runescape
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Bananaman153487
(@bnpananaman1987) reported
@PigaOnFight @OldSchoolRS Client integration is one. The other problem they will probably discontinue the Java client at some point, effectively killing off runelite and third parry clients
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poisonsnake12
(@poisonsnake12) reported
@JagexSupport I've set up a Jagex account which has 2 of my characters linked. I have the details to log into it on the website but when I try to use those details to add an account to the jagex launcher it says my login or password was incorrect. How do I add my jagex account?
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Lil Tweety
(@wren_birdman) reported
@Kukki4u Reagent trading would only increase this problem, people would just bot farm rare materials and artificially drive up the markets and make it nearly impossible to trade for anything without a bot yourself. Same thing happened in RuneScape sadly
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