RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Storm79931659 Storm (RSN: Whxp) (@Storm79931659) reported

    @OldSchoolRS @117scape It won't even load for me when I click it on it clicks it off, must be for only the people who are sheep and like to upgrade every year. Unfortunately I stick to my old roots and I don't feel the necessary need to consistently upgrade crap especially if it's not broken.

  • leproogg dustin (@leproogg) reported

    @JagexSupport So it took 14 hours to send me a copy and paste of your payment support off your website, and I’m literally trying to fix or get help with a simple problem could I get help on here? Since email support are bots

  • Cute_Kitty92 CuteKitty/Kirsty (@Cute_Kitty92) reported

    @Craig_H93 @RuneScape For me it doesn't work at all regardless of what I do as soon as I login and choose a world it instantly crashes I don't see to get the issue with compatability mode but right now that's having some issues but nothing too bad.

  • SamuraiPR_OSRS Samurai_PR (@SamuraiPR_OSRS) reported

    @JagexSupport who would be the Jmod I need to contact for Discord related issues, I tried messaging/emailing Mod Kari with no success. I was wrongly accused of "multiboxing" near a month ago and got banned from the discord server, yet I'm still playing on the accounts.

  • VD_three VDthree (@VD_three) reported

    @JagexSupport hi I need help with my email address. I can login no problem with the password and email however this email is old it was my highschool email and the administration does not allow me access to it on Google . So technically it doesn't exist anymore. What do I do?

  • San4311 Sander (@San4311) reported

    @MrKraftyRS @Ejmillan @RuneScape Somewhere else on reddit, someone also stated the fix for MoW and Reaper points from Arch Glacor (a simple change of a value, you'd think) is being kept from us so they can add it later in a batched release of ''fixes''. We've reached the point of dripfeeding bug fixes now.

  • San4311 Sander (@San4311) reported

    @HazzaIsHere_ @Ejmillan @RuneScape Clickboxes are completely broken

  • Lekan40856948 LEO🌟 (@Lekan40856948) reported

    @CALLmeJRAE @JagexSupport My account Got hacked too not until i came in contact with @AgentFemiTv, he helped me fix my account , I think he can help you fix yours contact him Or #cybersupport247 on Instagram

  • YourMuthr James DeleteStoneSpirits McCarthy (@YourMuthr) reported

    @DatShokotan @PygmyRs @RuneScape If they fixed the random about face that happens sometimes after a surge it would be less janky. There's no way to fix it but to rewrite the code for the entire engine, which will never happen. Surge/escape, bladed dive and barge aren't even designed to be [1 of 2]

  • lanky432 michael tompkins (@lanky432) reported

    @JagexSupport yall need to fix your customer support. You have thee worst customer service I have ever seen in my entire life. Its non existent.

  • Braaad_96 Brad (@Braaad_96) reported

    @AdemTMS @JagexSupport It makes no sense… lost 700m 3 weeks before and get banned for rwt well no **** check the ip log’s and you’ll see the ip change ain’t hard lol customer service has never been jagex’s strongest point…

  • Craig_H93 Craig (@Craig_H93) reported

    @Cute_Kitty92 @RuneScape I had the same problem, if you click no on compatibility mode it crashes but opening the game straight after again it works normal. Until you reset the pc lol

  • LZYFYD LAY -Z- FIED (@LZYFYD) reported

    @JagexSupport Hey guys! I was recently banned for macaroing, but the problem is I didn't do it. I just recovered my account in July and had to have it reset because someone hacked it and botted on it and tried to spend 80$ and you guys reset it for me, apparently it happened

  • San4311 Sander (@San4311) reported

    @HazzaIsHere_ @Ejmillan @RuneScape There's ''holes'' in clickboxes of just about anything. Also a second issue that combines with it, is at Arch-Glacor, where the boss has a massive clickbox making it nearly impossible to click-target the minions if they spawn next to it.

  • EbruAkl9 Ebru Akıl (@EbruAkl9) reported

    @LZYFYD @JagexSupport It also happen my account for 2month and I tried contacting support service but they always gave me a robot reply so i got in contact with @Cybersupport198 on Twitter,he was the one who got me back into my account he will help you with your account

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