RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • fkjagex fixlmsjagexfatash fkjagex (@fkjagex) reported

    @JagexSupport your response: Thanks for telling me point blank about a problem! I'll ignore it though, and you can pass it on to the next useless piece of **** that will do nothing via this link! legit the most worthless game support on the planet, gz

  • GreatWhiteSarc Jake me up inside (@GreatWhiteSarc) reported

    @JagexSupport I would like to actually speak to someone about my ban, is there a team or staff member to offer actual live support to investigate the issue on my account? #osrs

  • Weirdo_Nya I'm Me (@Weirdo_Nya) reported

    @SMITEGame @wizards_magic Hey @SMITEGame question: why that every time I close and reopen my game my Runescape cape favorites get reset and I have to fix it?

  • Ceresse got milf? (@Ceresse) reported

    Yo @JagexSupport been having issues; freezing when loading into Zamorak dungeon. Regardless of in group or not, regardless of enrage. Having to reload client just to pvm is getting annoying. Pretty Please Help ya step Runescaper 🥺

  • Stanner928 Stephen Tanner (@Stanner928) reported

    @JagexSupport I’m attempting to recover a password for an account still linked to my main email address. Why is the recovery email not coming through? I’ve recovered other accounts at the same email without issue. Thanks

  • iamthechron Matthew Spalding (@iamthechron) reported

    @JagexSupport It's only ever happened to me on my main and whenever it happens, I can get on my iron without any issues =\

  • MacStein1212 Mac Stein (@MacStein1212) reported

    @JagexSupport Had a super weird issue with premier club purchase falling under a different account. Went to the correct account and it will only let me purchase a 1-month re-occurring. What do I do?

  • KuzmaGorazd Gorazd Kuzma (@KuzmaGorazd) reported

    @JagexAsh Thanks for a response! But unfortunately, I can't make an appeal, I didn't even had a chance to do it, so I can't explain or even ask what was the real problem. As I mentioned before, when bann happened I wasn't even active in Runescape and now I can't play again. Please help me

  • HooksMaestro Maestro Hooks (@HooksMaestro) reported

    @JagexSupport hey jagex. is there any way to expedite the bank pin on my account? i have been having *massive* security issues lately and want the bank pin activated asap. can provide any and all security and identification info necessary

  • nvmdabollocks Bollocks🐓 (@nvmdabollocks) reported

    @JagexSupport Hey aman, sorry but to clarify does this mean that the account has indeed been manually reviewed by a human and determined to have still broken the rules? Even given the context of an outdated client and spam clicking the ground?

  • moonsanza Moonsanza (@moonsanza) reported

    @JagexSupport Hi, I get the error "The web server is not reachable" when signing into the website & game launcher. I have changed the password on the account and exhausted all the guides on the support website. My other accounts work fine, can you help? RSN Moonmini #RuneScape,

  • Alexand06269304 Alexander Mitrovic (@Alexand06269304) reported

    @nvmdabollocks @JagexSupport Account suspended/banned is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to unban_techs on Instagram for quick review and assistance

  • philipgerald50 Philip Gerald (@philipgerald50) reported

    @ang_2100 @JagexSupport So bad bro have someone Send a message request to @gainfixx on Instagram he will help you out I’ve had this issue before now and support was of no help to me…

  • fkjagex fixlmsjagexfatash fkjagex (@fkjagex) reported

    @JagexSupport filthy disgusting rats can u fix last man standing? ******* uselss pigs

  • mmscsnsnl mas (@mmscsnsnl) reported

    @ang_2100 @JagexSupport Sadly, bans are unappealable here Especially permanent ones However I'd suggest you reach out to #lyntech1 on Instagram I'm pretty sure they can help remove the ban and unlock your account cos they helped me fix something similar recently

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