RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Weirton, WV 2
Kingston upon Hull, England 2
Chicago, IL 1
Alden, NY 1
Fort Lauderdale, FL 1
Marion, IA 1
Sejong, Sejong-si 1
Antioch, CA 1
Singapore, Central Singapore Community Development Council 1
Batley, England 1
Tulsa, OK 1
Dhaka, Dhaka Division 1
Godalming, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • finalbossart Final Boss (@finalbossart) reported

    @JagexSupport Not sure if anyone's been made aware, the Humble Bundle Paths to Adventure key doesn't seem to be working for Ironmen accounts. Displays the message "Your code was not recognized. Please try again." Multiple people have reported this issue on the subreddit.

  • WhosSole Sole ⍟ (@WhosSole) reported

    @RECXNCY Switching between RuneScape and Lost Ark… i have a problem

  • sjmerramelli Steven Erramelli (@sjmerramelli) reported

    @JagexSupport Hello, may I please speak to a support representative regarding account issues? I'm having serious trouble and can't find appropriate help online. I've scoured articles trying to find a solution to no avail. If possible, i'd love a DM to get some assistance. Thank you!

  • jonesjackson746 Johnson (@jonesjackson746) reported

    @birdwell1992 @JagexTwisted @JagexSupport Robfixx on Instagram can help you fix this , the shadow ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • JoeyDunnn Cruzpkk (@JoeyDunnn) reported

    @OldSchoolRS DONT UPDATE AN UNPLAYABLE GAME FIX THE LAG

  • AlfonsAnderss10 Alfons Andersson (@AlfonsAnderss10) reported

    @OldSchoolRS FIX THE FRIEND LIST AND CLAN CHAT OMG STILL BROKEN

  • timothy_io Timothy Waldron (@timothy_io) reported

    @JordMerc @JagexAsh @JagexSupport My issue is that the "old name" is now the owner of my Clan Chat :S I noticed that my GIM account had my old name on their friends list also, so removing it and adding it worked there

  • MixOsrs whyte adam (@MixOsrs) reported

    Anyone else been having issues with displaying the correct display name for friends following the recent rollback on Saturday? #osrs #runescape @JagexAsh @OldSchoolRS

  • JordMerc JordMerc CV (@JordMerc) reported

    @timothy_io @JagexAsh @JagexSupport Deleting and readding accounts that show their old name should rectify that, as I had the same issue and this worked 👍

  • jaylovett300 Justin Lovett (@jaylovett300) reported

    @debrabanterg @RuneScape MY name that shows up is jaylovett300 which was my old name. hope they fix this soon im my clans bossing coordinator

  • ivoryOSRS ivory ⚡️ (@ivoryOSRS) reported

    @OldSchoolRS Friends lists broken?

  • TGecevicius Tadas Gecevicius (@TGecevicius) reported

    @JagexSupport Dear Jagex, Thank you for an account recovery. I managed to recover my email and password. Now I face another problem. Ban. It says due to macroing. The ban was received during the time of hacked account. Could you recheck situation. Nickname: Zatkliopke. Thanks

  • _6ayem 6AM (@_6ayem) reported

    @JagexSupport last effort to get any sort of support w this issue: My account was hacked for a few months, only recently managed to recover, the account was banned during the time I didnt have access, I cant appeal a permanent ban. Who do i contact as I had no control over the ac

  • prettiestchels chels (@prettiestchels) reported

    @LegendArtorias @OldSchoolRS are yours still error like that? im trying to open the app and it blank and close it by itself, idk why so confused

  • andreadelamoran Andrea de la Mora (@andreadelamoran) reported

    @MarlonAFR @JagexSupport It's crazy that they do this every time, I've had my account banned 2-3 times now, I was finally able to fix it all with a guy I was referred to on Instagram with handle-ALPHA_TECHIE, the dude is an expert,maybe you should try him out too

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