
RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Caracas, D.F. | 1 |
Carrollton, KY | 1 |
Newton Falls, OH | 1 |
Oshawa, ON | 1 |
McAllen, TX | 1 |
Richmond, PE | 1 |
Cape Town, Western Cape | 1 |
Newark on Trent, England | 1 |
Welland, ON | 1 |
Sunderland, England | 1 |
Fulton, MO | 1 |
Burlington, KY | 1 |
Poços de Caldas, MG | 1 |
Manchester, England | 1 |
Derby, England | 1 |
Beijing, Beijing Shi | 1 |
Toms River, NJ | 1 |
Atlanta, GA | 1 |
Marshfield, MO | 1 |
Dubai, Dubai | 1 |
Straubing, Bavaria | 1 |
Leeds, England | 1 |
Munich, Bavaria | 1 |
South Jordan, UT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Tessy Houston (@HoustonTessy) reported
@greg21638992 @JagexSupport i saw your comment, don't panic, i had same issue but with the help of @NEEDED__HACK on Twitter, i got my issue resolved he's legit and trustworthy
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ShadowOfYou (@RSNShadowOfYou) reported
@RuneScape Do NOT use these knowledge bombs! They are broken and WILL get you banned!
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jollygoodfew (@Brandon97866726) reported
@iamonapc tbh they don't look that bad, but I think the problem with them is that they're simply too detailed. Runescape's graphics would look better if they were more simplistic, as your brain could easily process what they are, and not be spoonfed this garbage that just looks overdone.
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Ban OP clients from OSRS (@XarovRs) reported
@JagexSupport Glad to see you guys are doing a great job replying to your unhappy customers who've been screwed by your horrible service!
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Mod Sarnie (@JagexSarnie) reported
@McBubbles29 @OldSchoolRS We've deployed another small hotfix to fix this issue. The Alchemical Hydra should change attacks like normal.
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nutte (@TheMemesOfYore) reported
@emoPAWG what a coincidence my dad always used to play runescape midi files on the 50 kilogram ibm pc that he installed into the car dashboard the crt only caused one case of vehicular manslaughter very good error margins
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Mintal (@MintalGFX) reported
@JagexSupport my friends email account has locked him out but still has access to his authenticator and can login to his runescape account, is there any way to switch over the email account? He's quite desperate that he'll get locked out of his account at some point
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glen herrington (@McBubbles29) reported
@OldSchoolRS hydra is still broken! Its doing ohase 4 on phase 1!!!!
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ɥɔuod (@Poncherelly) reported
@Erdayastronaut @Tesla @elonmusk There is a work around. Launch YouTube then go to the Runescape page. From there, login using your Google account then go back to YouTube and you should be in. I was having problems with all other work around until this one.
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Hayds (@wourlow) reported
@OldSchoolRS is this issue super apparent or common? asking because I'm wondering how an issue affecting the npc's get through the update without notice when the update was done for said npc in the first place. merely curious, i don't know the nature of the issue firsthand
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Cody Voss (@codemanvoss) reported
@OldSchoolRS Hydra's 4th phase attack is still broken
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greg (@greg21638992) reported
@JagexSupport Hi. Thanks for getting back to me. The problem I’m having is I’ve been doing this, I get sent around in circles. My registered email is not receiving the emails. I’ve also done a password reset on another account registered to this email and also not receiving. So I can’t unlock
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LetsjjjRS (@letsjjj) reported
@OldSchoolRS So how did everyone run into these problems except the QA team? It's literally fighting the boss as intended and it wasn't caught.
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3X8 (@3X813) reported
@JagexSupport @JagexSupport I’ve listed creation passwords, ISP, Creation dates and locations as well as where I moved to the last login method, last player trade even where the account is logged out at currently. Still getting rejected my RSN is “Vancouver”
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Sturmgewehr, MD infectious disease specialist (@dabbleinthis) reported
@JagexSupport How is that helpful? I was already there. Clicking on it doesn't resolve my issue with "your" company not taking payment. My bank(s) isn't blocking it.