RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • JagexHelpStevie JagexHelpStevie (@JagexHelpStevie) reported

    @Robert10629988 @OldSchoolRS @JagexSupport It should be ok when you log in - it’s an known issue that’s being worked on.

  • San4311 Sander (@San4311) reported

    @blakeob68945402 @RuneScape I mean you do understand the concept of a rollback right? Some accounts will be rolled back to their state at 14:15 earlier today. If you got a drop or a level between then and now, and you are affected, you lose that progress. They can't fix that obviously.

  • SgtSmashton SgtSmashton (@SgtSmashton) reported

    @christo66113943 @RuneScape Im on steam I think its still broken there

  • nickscaperz Nickscaperz (@nickscaperz) reported

    @OldSchoolRS REROLL ANDY pls reroll back like 18hours ish cuz game is broken anyways

  • Manamosy Manamosy (@Manamosy) reported

    @RuneScape When will people be able to login again?

  • Faded_Scarlet Sadie mae (@Faded_Scarlet) reported

    @RuneScape I am still unable to login

  • TryllaT Trylla Terrameyer (@TryllaT) reported

    @RuneScape It's still not working

  • JagexHelpStevie JagexHelpStevie (@JagexHelpStevie) reported

    @AudreyLopezzzzz @JagexSupport It is a bit of a hard one to say exactly when, but it should be solved hopefully soon. Jagex are working hard on it currently to fix it.

  • MiniKingTV MiniKing (@MiniKingTV) reported

    @RuneScape im still unable to log in, does loading screen and kicks back to login

  • RezznT RezznT (@RezznT) reported

    @TLOKaizer @RuneScape They should never have been in a position where this was the choice they had to make. Someone had to make a massive mistake for an issue like this to occur in the first place. As I said, this is incompetent and they should make it up to affected players. Source: I work in Tech.

  • DLN000 Andrew (@DLN000) reported

    @OldSchoolRS my ironman account joemamaz got my dwh right before i logged out before the issue started, are you saying i will lose that?

  • ChiefBuckleG Mark (@ChiefBuckleG) reported

    @RuneScape still having issue logging in i try and it just puts me back on the login page where you enter your username and password

  • PrayInquis bryon (@PrayInquis) reported

    @OldSchoolRS @JagexAsh went to the website to click on login issues info. and it says unavailable. tried on iphone and on comp. site down as well??

  • SgtSmashton SgtSmashton (@SgtSmashton) reported

    @RuneScape Still no Steam login

  • DownGiant DizOCE (@DownGiant) reported

    @gogglepopee @OldSchoolRS Before the crash, so everyone that was logged in during the crash will lose everything all the way back to 15 minutes before it happened, a good reason to log out when a crash happens and wait for it to be resolved, either that or just sit in a bank chatting

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