RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Oshawa, ON | 1 |
| McAllen, TX | 1 |
| Richmond, PE | 1 |
| Cape Town, Western Cape | 1 |
| Newark on Trent, England | 1 |
| Welland, ON | 1 |
| Sunderland, England | 1 |
| Fulton, MO | 1 |
| Burlington, KY | 1 |
| Poços de Caldas, MG | 1 |
| Manchester, England | 1 |
| Derby, England | 1 |
| Beijing, Beijing Shi | 1 |
| Toms River, NJ | 1 |
| Atlanta, GA | 1 |
| Marshfield, MO | 1 |
| Dubai, Dubai | 1 |
| Straubing, Bavaria | 1 |
| Leeds, England | 1 |
| Munich, Bavaria | 1 |
| South Jordan, UT | 1 |
| Wentzville, MO | 1 |
| Newton Falls, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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AJ's Hauling
(@HaulingAj) reported
@JagexSupport I was playing on pc for a few hours, then switched to mobile after switching to mobile it said invalid password a few times, so i got a little anxious went back to login on pc.. same result. tried resetting password and now I've been locked out for over 2hrs
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StonedJew
(@stoned_jew) reported
@JagexSupport @JagexSupport Hello when will i get answer what is this poor costumer service? my account got stole should i just quit your game?
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Doug moul
(@MoulDoug) reported
@JagexSupport @Jagex I can't change my email without knowing my authenticator code. My phone that had the authenticator has a broken screen so I can't transfer my authenticator to my new phone.
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bob
(@FondleJr) reported
@trip_sand_ticks @JagexSupport Luckily they recommended @hsbbits for my account and he help me fix my account is now working perfectly hopefully he can help you too.
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StonedJew
(@stoned_jew) reported
@JagexSupport i got to say again the worst customer service u can send me the same massge 20 times, i apple already 4 times,i didnt even got answer my apple denied or not... like why i even need to speak with u on tweeter and not in normal customer service? 0 privacy
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Dakota Miller
(@DakotaMillerr) reported
Getting scammed in RuneScape as a kid is the root to all my trust issues
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Angelina
(@Angelina101231b) reported
@charliewitda @JagexSupport Your account is on hold and it's been temporarily tempared with, in my case I reached out to worldfix1 on IG and got a little tutorial on how to solve the problem
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TEYLOR
(@chelleis3r) reported
@oh1two1 @JagexSupport Mine was banned too but cyber_nord1 on Instagram got me unbanned he’s a pro on unban service
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piklik45
(@piklik45) reported
@JagexSupport HI I have a issue, I can log any world besides 330... It just disconnected my account when trying to log in?
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Livey
(@Livey_) reported
@OldSchoolRS I believe the fixes to the nex mvp glitch should've been at least mentioned. Open communication is key with things like this. Hopefully we can see main game updates next week.
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StonedJew
(@stoned_jew) reported
@JagexSupport i got no emails,noting 4 times already the reason i contact you through tweeter is cause this is only way get response from your company. i send already 4 massges to Tip off as well, i dont understand this really. how company worth 550M dont have a private customer service
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S
(@jhibberttt) reported
@JagexSupport I've just been falsely banned for the shittest thing in the world my application was lagging hard when I was logging in and I was spam clicking the red play now button when you first log back in and Ive been Mac temp banned so I can't play on either account fkn ****
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Kristopher Park
(@MyTKrisP) reported
@JagexSupport A wonderful suggestion: Make gauntlet so that it spawns a consistent number of each room. This 'random' bullshit is stupid. I just spent 8 of 10 minutes searching for a room in my run that had a spot to fish. THERE WAS ONE ROOM IN THE ENTIRE AREA..... Fix it.
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Xmas Bandit
(@xmas_bandit) reported
@JagexSupport Any update on when the "too many login attempts" is going to be fixed? Nothing on your website works. The Steam client isn't updated at all and would be nice to play on the preferred Runelite client.
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snow
(@starwizzz) reported
@trip_sand_ticks @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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