RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Van Alstyne, TX | 1 |
| Denver, CO | 1 |
| Caracas, D.F. | 1 |
| Carrollton, KY | 1 |
| Newton Falls, OH | 1 |
| Oshawa, ON | 1 |
| McAllen, TX | 1 |
| Richmond, PE | 1 |
| Cape Town, Western Cape | 1 |
| Newark on Trent, England | 1 |
| Welland, ON | 1 |
| Sunderland, England | 1 |
| Fulton, MO | 1 |
| Burlington, KY | 1 |
| Poços de Caldas, MG | 1 |
| Manchester, England | 1 |
| Derby, England | 1 |
| Beijing, Beijing Shi | 1 |
| Toms River, NJ | 1 |
| Atlanta, GA | 1 |
| Marshfield, MO | 1 |
| Dubai, Dubai | 1 |
| Straubing, Bavaria | 1 |
| Leeds, England | 1 |
| Munich, Bavaria | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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uchiha shaco
(@kkkkk39577677) reported
@JagexSupport i did its still not working
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JACKCRAFT_YT
(@ElioRattan) reported
@JagexAsh Mr. Ash I have the same problem again, I don't know what happens, but I created another account and for some reason they banned it again, I report to JagexSupport and they do not respond, it is the second account, they waste my time, please help!!!
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Lil Hiss The Snake Charmer
(@lilhisstsc) reported
@RuneScape i keep having issues attempting to log in. I keep getting a message saying too many login attempts from my address. I wait 10 min or so and have the same error message. Is this a bug or do i need to do something on my end abt it?
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VaultBoy51
(@VaultBoy51) reported
@JagexSupport OSRS Mobile is broken. We can’t survive PKers because they exploit the crap of us being slower and can’t click as fast. We can’t right click to select stuff or swaps menus as fast. I got skulled because of the stupid mobile one click system crap.
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Sjoerd
(@CloudskyRS) reported
@RuneScape Come on man, patience is running out. I tested positive on Covid and for once I have time for days to play. But my account is still locked, like it was 10 days ago too... Fix it quick or I will stop playing like many others.
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Curtis Mcintosh
(@Curtis_Mcintosh) reported
@JagexSupport I currently have a problem with my registered email. i tried resetting it but i dont have access to it anymore and everything ive tried on your website just sends info to that email (which i cant get into anymore) please help me when you can.
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Lord Kyle Jenkins
(@Kjenks99) reported
@JagexSupport while trying to recover my account on OSR I keep getting access denied messages saying the request was blocked by the security rules. How do I fix this?
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bones
(@PolidanoMarlon) reported
@JagexSupport I received an email as I was one of the few people that was affected with the log in issues on March 12th. I still cannot login today..
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👑🤴🏾 King Charming 🤴🏾👑
(@Troy2BGreat) reported
@RuneScape I've changed my passwords like 3 times now and it still wont let me log in and keeps saying wrong password now I cant login and submit a second ticket because my account wasn't unlocked from the first.. PLEASE FIX THIS...
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👑🤴🏾 King Charming 🤴🏾👑
(@Troy2BGreat) reported
@JagexSupport I've changed my passwords like 3 times now and it still wont let me log in and keeps saying wrong password now I cant login and submit a second ticket because my account wasn't unlocked from the first.. PLEASE FIX THIS...
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Legenthackes01
(@legenthackes01) reported
@Nymphtoopia @JagexSupport Kindly send me a message for all hacked issues
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Yangdung
(@10_pusker) reported
@JagexSupport Hello, is there any possibility someone could help me get back my account? I can't seem to go anywhere with the in game recovery service.
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Yangdung
(@10_pusker) reported
@JagexHelpElf @JagexSupport These are the proves I have, 1) I still have excess to my original email which is my login name, 2) I still have the mobile authenticator still active on my mobile phone, I can remember every RSN name I had before my current one. 3) I have pictures of my accounts leveling journey
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Nathan
(@jyrsilol) reported
@OldSchoolRS I cant access the email i used for my OSRS account because my phone is broken and I cant reset the emails password :( big sad i cant play OSRS
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BrookeTheSiren
(@BrookeTheSiren) reported
@RuneScape Any update on the fix for accounts that can't seem to be logged in since beginning of double EXP week... @JagexSupport Sure like to take my money then fix my account :D
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