RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:


RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Melbourne, VIC 4
Reading, England 2
Manchester, England 2
Blackburn, England 2
London, England 2
Red Deer, AB 2
Lahti, Päijänne-Tavastland 1
Coronel, VIII Región 1
Stoddard, NH 1
Camberley, England 1
Adelaide, SA 1
Almada, Distrito de Setúbal 1
Wrexham, Wales 1
Bromley, England 1
Chester, England 1
Limassol, Eparchía Lemesoú 1
Lima, Provincia de Lima 1
Ciudad Guayana, Estado Bolívar 1
Gresham, OR 1
Veenendaal, ut 1
Maastricht, lb 1
Cardiff, Wales 1
Bengaluru, KA 1
Peterborough, England 1
Edinburgh, Scotland 1
Orpington, England 1
Ottawa, ON 1
Nottingham, England 1
Maracaibo, Estado Zulia 1
Amsterdam, nh 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • OSRS Reziser (@OSRSReziser) reported

    @JagexSupport friend asks me to trade over money to (me not knowing) a dicing mule. I got banned for RWT. I've been playing this game for 18 years never got banned never done RWT. Please contact me, help me fix this RSN:Reziser

  • Joel Kiddy (@joel_the_troll) reported

    @JagexSupport my account was Banned for Macroing, and my appeal denied. I didn't not break any rules. Can I please discuss the issue with someone?

  • jack (@Georgiroy455) reported

    @MarlonAFR @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service

  • Mr Beardsman (@beardsmantv) reported

    @JagexSupport Seems there are server issues again. Game keeps constantly disconnecting me today on any world. Are we about to have another blackout?

  • 六月次郎 (@Georgiroy455) reported

    @joel_the_troll @JagexSupport My account also got a permanent ban and support did nothing to help , not until I reached out to @SUPER_UNBAN on Instagram who helped me recover back my account . I confidently recommend his service

  • Nathan (@teknxisi) reported

    @Robin99505714 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • Yought (@OSRSYought) reported

    @JagexSupport @JagexSupport listen, I understand you guys have to respond to probably thousands of people BS'ing every day. If you didn't both to check the screenshot, the account was DOUBLE banned for the same offense on the same day. One appeal was accepted, one was denied. Surely an error?

  • brittany lou (@behugg) reported

    I hate when people crash me at giant mole .-. #osrs #runescape

  • James (@Luximoto) reported

    @OldSchoolRS @AngelsScapes “Due to strikes in the UK Royal Mail service your order will be there in 3 months” I ordered stuff from @AngelsScapes back in November and still nothing lol. Customer support refuses to refund also. RIP… Stuff all looks cool. But I just really want my money back…

  • Gyy Gyy (@aa05nxbxbxbxb1) reported

    @Dirk84445528 @JagexSupport I was so upset when my account was wrongly suspended until I was referred to superb_cr4ks on Instagram and he was able to resolve the issue Immediately

  • kate Robertson (@katerobertison) reported

    @dddlogin @JagexSupport I was struggling with the same issues right now but I was told to file a report to their management support, Lyntech1 on Instagram and it was rectified few minutes ago

  • Natan Haesen (@Natanhae) reported

    @JagexSupport you are by far the worst support of any game ive seen so far, not only do you not help any1 here, your site is full of bugged ****, a ai that doesn't even understand u? emails that u can't even email? fix my accounts how hard can it be 52hours and COUNTING

  • The Library (@library_sys) reported

    noooo we run outta runescape membership rather soon DX wouldn't be a problem if we weren't currently support suspended maybe if we eat less..... 🤔

  • MattyTrades (@RealWangler) reported

    Hello @Jagex @JagexSupport, I had the username "***" and I see hundreds of players today have it in their names... Can you please unban it and bind it to the account I created with that login name?

  • Primate69ClubPromoter (@RickHun34225129) reported

    @JagexSupport I have gotten accessa nd secured it via authenticator and changed password, my issue now is that I have nothing to rebuild with is there any support for reclaiming items?>

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