RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • sa88888555 dap (@sa88888555) reported

    @Ganqstah0 @JagexSupport Robfixx on Instagram can help you fix this , the perm ban can be lifted immediately off your account, you will have access to your account immediately kindly send him message

  • JagexAsh Mod Ash (@JagexAsh) reported

    @MrYouCrazy Last I heard the Support team had received the tool they needed for those manual fixes, and had been doing them - and that was months ago. They're JagexSupport on this platform if you'd like to let them know of ongoing trouble with your group.

  • xxzllp163 xx (@xxzllp163) reported

    @brycermckee @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • SphynxRS Sphynx (@SphynxRS) reported

    @JagexSupport Hi, thanks for the response. I tried all these and it’s still denying me. Is there anything else that can be done? I’m not even getting an email to my registered email which was never an issue before.

  • Lunniii1 Lunniii (@Lunniii1) reported

    @JagexSupport i need this issue to be solved already. If you can, message me privately so i can send proof that Lunniii is my account and has been for my whole life. Jagex support, the email I used dating back to over 14 years ago was my fathers. I lost access to it over 10 years

  • DaemonRayge Daemon (@DaemonRayge) reported

    @AlbieGnomeChild @OldSchoolRS The main issue I see is people had was how it actually blocked XP gains in specific areas. Part of the appeal and challenge was finding ways to avoid getting that XP. This is unlike Ironman where they just disable trading, and in the case of UIM, banking.

  • HinoRevivo RSlover (@HinoRevivo) reported

    @JagexSupport @JagexTrident @JagexTyran Hi my issue is that I got banned for RWT because I bought RSN “Twitch”. I bought the name with ingame gp (thats allowed as far as I know) - no irl $ included. The guy I bought from apparently rwted the gold and all my accounts were flagged… can you help?

  • andreadelamoran Andrea de la Mora (@andreadelamoran) reported

    @WeAcclaim @JagexSupport I encountered a similar issue and i was referred to ALPHA_TECHIE on Instagram they are experts at Recovering hacked, banned, locked and suspended/ Disabled account.

  • tbamjad12016 tab (@tbamjad12016) reported

    @brycermckee @JagexSupport Prefer you explore the service of BEVANFIXX on INSTAGRAM to help you fix this issue cus you won't get any response from customer service

  • jaysontiler Jayson Tiler (@jaysontiler) reported

    @TSevier440 @JagexSupport Why not try #ballenfix on Instagram they can fix issues like that.

  • xxzllp163 xx (@xxzllp163) reported

    @iKerryrs @JagexSupport Reach BEVANFIXX on Instagram his legit and trustworthy he helped me with same issue all thanks to him Their support team isn't helpful at all and that sucks, i am sure he could get yours fixed too....

  • Odawgg131 Odawgg131 (@Odawgg131) reported

    @JagexSupport Hi, ok I’m going to give this a shot. I’m having issues with third party clients, mainly steam. I bought a dlc package from steam for RuneScape thru mobile. When I go to link my account it says, “this account is already linked to an external acct”. Etc.

  • wagdeeee50971 sil (@wagdeeee50971) reported

    @TSevier440 @JagexSupport There’s this genius who can help write to robfixx on Instagram they can probably help you with that because they are good at helping with errors and stuff like that

  • TSevier440 Travis Sevier (@TSevier440) reported

    @JagexSupport I just changed my password and now cannot login through the app or the website. Tried account recovery- got denied within a minute. Now what?

  • RoT_Engineer Illuminati (@RoT_Engineer) reported

    @pay_dirt_rs @AlbieGnomeChild @OldSchoolRS Plugins for this have been available for ages, what you're saying is irrelevant. Official builds, the way they proposed them, come with so many other issues and it's unlikely the devs would be able to fully understand those issues and code around them correctly.

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