RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Reading, PA | 1 |
| Pittsfield, MA | 1 |
| Johannesburg, Gauteng | 1 |
| Manchester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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matthew costall
(@matthew_costall) reported
@JagexSupport @GMackender this is no use since we can't login on our accounts i have also not recived the e-mail.
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Connor
(@mmofallout) reported
Turns out a massive login system failure is the only thing that can keep RuneScape from busting out repeated cash shop promos.
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decoy bg
(@decoy_bg) reported
@JagexSupport Hi, I was trying to login to Runescape for the first time since 2016 but my account seems to missing entirely. I searched my username on both the OSRS and RS3 player scores and nothing came up. I have email proof of my member account via receipts, how can I restore?
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Brian umphrey
(@BrianUmphrey) reported
@JagexSupport It has been over 2 weeks and my RS3 account still has an error loading my profile so i never can log in
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josh leffew
(@josh__leffew) reported
@JagexHelpElf @JagexSupport I’m extremely thankful that you were able to unban my account. I am truly appreciative; however, My account isn’t the same one I remembered. My login was joshieboy94; and that was my username as well — but all of my stats are missing. is there any way we can overcome this?
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ms. skeletal
(@dootscape) reported
@JagexSupport I have a ban that occurred after my account had been hijacked for something I did not do. I was able to recover my account and secure it again. Can I contact someone with this complex issue because the ban says it’s unappealable?
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OldschoolVibes
(@VibesOldschool) reported
@JagexSupport I'm finding it near impossible to invest myself into osrs, quite a while ago I let my friend use my account to make gp for bonds and he botted it which resulted in the account being permanently banned (botting and macro major) I've never botted or broken any rules.
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Ian Johnson
(@masterkeaton1k) reported
@JagexSupport I've got an issue with my current Yaktrack task (#22) where under the "Prayer and Smelting" tasks all I'm seeing are prayer related things so I can't progress it and I'm having to do the other task. Is this a known issue?
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Oniichan
(@Ijjiman) reported
@JagexSupport i tried to login to my account and it says my account is locked and i cant unlock it, gives me an error code "Acess denied error 15" the support page also does this when i follow it to unlock. Please help D: cant even cancel subscription now
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Giibbaa
(@giiibbbaaa) reported
@RuneScape I keep hearing **** coming out of jagex mouth. I still can’t login what a bullshit
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Giibbaa
(@giiibbbaaa) reported
@Stonersmurff @G15TV @RuneScape Their mistake they should fix it im with you on that one!
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Matthew Barber
(@RisingSwell) reported
@JagexSupport Like I said before, all the reasons on your site are wrong. It isn't your fault, as the support person, but the site isn't even remotely helpful, and if I ran into this issue, I feel many others have lost names for no real reason as well.
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Drebs
(@Drebbsz) reported
@JagexSupport @RuneScape @Jagex Have you already solved the login error? I still can't log in, you deactivated the accounts and said you were working on it, some players are already able to log in, why can't I log in to my account yet? when you guys are going to solve it.
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jasonjay187
(@jasonjay1871) reported
@JagexSupport This support team is awful. My account was stolen and used for botting. (I thought I weird I would log in somewhere other than when I logged out but brushed it off as a glitch in an old game). I've tried appealing many times. They just refuse to believe my story.
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Friedsteak70
(@Friedsteak70) reported
@JagexSupport @JagexAsh I believe I was falsely banned today, I got a bot busting ban a few days ago, which was fair and I understand thats wrong, but following that ban I did not bot on my account at all and when I tried to login to the game today I got a macroing ban.
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