RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Metal_Straw Metal Straw (@Metal_Straw) reported

    @OldSchoolRS Fix pvp no1 cares about collection logs wtf

  • zomalomosrs zomalom (@zomalomosrs) reported

    @OldSchoolRS - Fix the megarare rate of elite clues. For hards the droprate of any 3a piece is 1/16250, 1/28750 from elites and 1/13616 for masters. The megarare table rate for elites should hards and masters, not significantly higher than both.

  • JackSharpieB Jack Sharpe (@JackSharpieB) reported

    @OldSchoolRS @AngelsScapes Fix PVP

  • lolswizzle Rocco 📸 (@lolswizzle) reported

    @JagexSupport why cant i change my login email? My account is getting bombed by login attempts

  • MarMar182_rs MarMar182 (@MarMar182_rs) reported

    @EvilLucario Oh right haha. The only issue I'm having now is switching from switch back to runescape quickly as it messed with my display capture settings after.

  • Himom80 Lord_Voldemort (@Himom80) reported

    @manierimichael @JagexSupport if its being denied the info isnt accurate enough, or their "bot" doing support is broken(like their anti-cheating detection system in game) but they dont care, its "working" as intended. could try to look up other peoples guides or go to the RS discord (COMMUNITY) suppor

  • zomalomosrs zomalom (@zomalomosrs) reported

    @OldSchoolRS - Fix Elite clues. No one likes elite clues. Staff even say on QandA's that they don't like elite clues. I don't have all the answers to fixing them but I think they clearly need some attention. That said, some ideas are:

  • Jijack Brennan Ayers (@Jijack) reported

    @JagexSupport Hi there, I'm trying to submit a request for the Forgotten Login (account attached to an old email, etc) and I keep on getting a 400 Bad Request. I have entered all the required information. The POST request is going to `/m=ticketing/zendesk/submit-form` Thanks!

  • Friendlygymgoer Micheal (@Friendlygymgoer) reported

    @OsrsSkittles @OldSchoolRS Had this issue for a month now. They are working on a long term fix but, it might take a while, sadly. I recommend using the workarounds that they've given us which is either playing via a linked Google acc via mobile or via the Steam beta client.

  • lolswizzle Rocco 📸 (@lolswizzle) reported

    @OldSchoolRS i cant even log in, due to "too many login attempts" can anyone help?

  • Olivu10 Olivu (@Olivu10) reported

    @JagexSupport I have been unable to log into the game and the forums, the forum is saying i have invalid password, but I’ve changed the password a few times and checked for spelling errors and it still is not working, in the client is saying too many login attempts. 2weeks now

  • Himom80 Lord_Voldemort (@Himom80) reported

    @WavyDavy1992 @JagexSupport you can appeal it as HIJACKED ban but good luck getting past their "bot" support. but seems lately support bot is broken auto denying everything, but welcome to jagex! WE HATE BOTS! BUT USE BOTS OURSELF! WORKING AS INTENDED!

  • Eddie58444348 Eddie (@Eddie58444348) reported

    @JagexSupport Hey, I don't use twitter so I'm not sure if im doing it wrong but I'm having a lot of problems with the regular customer services at runescape page. long story but I bought a 3 month pack by mistake and I wanted the bronze, asked for a refund and now account is lock

  • manierimichael Michael Manieri (@manierimichael) reported

    @JagexSupport I’ve sent in 3 recovery attempts all instantly denied, can I get some assistance. I know this sounds far fetched but I got a new phone and lost my Authenticators and my login was using an email that got disabled without contacting me. I have all the information....

  • Himom80 Lord_Voldemort (@Himom80) reported

    @scase1471 @JagexSupport cant change username login, only the password(check case capslock), try login from another device. if your accounts name was replaced to # abdas31, the name was removed for some "illegal" name, or something their bot didnt like.

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