RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Weinheim, Baden-Württemberg Region 1
Calgary, AB 1
Gettysburg, PA 1
Curitiba, PR 1
Dallas, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Rosegull6 DDDGFRjuufdysP6🏳️‍🌈 (@Rosegull6) reported

    @JagexAsh @JagexSupport steam being used as a gateway to hack into accounts, linking steam requires no password login, it seems steam can reset certain things they shouldn’t as people are losing a lot both 07 and rs3, they seem to reset things without looking into it. Dire situation

  • carlgee10 carl gee (@carlgee10) reported

    @JagexSupport Hi team, I already have reviewed all these steps and still nothing. As mentioned before when I try to reset my password, no problem with receiving an email but for resetting the authenticator, nothing comes. Don’t know what else to do…

  • saintsigha Derick (@saintsigha) reported

    @CubbosO @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • Dwayne73577346 Dwayne (@Dwayne73577346) reported

    @JagexSupport Can you look at dxp for slayer. I believe it's broken. In the parenthesis it shows the dxp and bonus but to the left of the parenthesis it shows the normal xp and what's being added to the xp on character seems to be the normal. Ex 1597(1965)

  • CedericX CedericX (@CedericX) reported

    @JagexSupport Hello, I updated my system to Android 12 and now I can't log into the mobile OSRS app anymore. Help? I am redirected to the browser to login then it returns to the app but I'm not logged in. My information is correct otherwise the browser wouldn't return to the app.

  • friendlypuppyy orange loves soojin (@friendlypuppyy) reported

    @JagexSupport WHY IS THE DEATHLESS RELIC NOT WORKING PLS FIX UR ****

  • Yonnie420 President Elect Johnnie de Jong (@Yonnie420) reported

    @JagexSupport My home was broken into on while out of country for over 2 months and my PC stolen and hacked. I fear that they have already tried to apeal the account. I have been able to get back into my rs account and submit a hijacking appeal.

  • HazletonKen Ken Hazleton (@HazletonKen) reported

    @JagexSupport not causing problems, just wanted to know if that's normal, phone and pc don't show the same info

  • friendlypuppyy orange loves soojin (@friendlypuppyy) reported

    @JagexSupport I’ve submitted a bug each time THERE’S ACTUALLY A BUG AND THERE’S ALWAYS NO RESPONSE LOL. You guys don’t even read and fix issues, get gud

  • friendlypuppyy orange loves soojin (@friendlypuppyy) reported

    @JagexSupport PLS FIX UR ******* DEATHLESS RELIC. THERE’S SO MANY BLOODY BUGS LATELY???

  • Opusno35 no mans land (@Opusno35) reported

    @JagexSupport I am unable to do either of those, I am redirected to the same error code page, so I can’t even submit a claim. I have followed the directions listed on the page because I saw it on Reddit

  • Kaylakittyxo Kayla Marie :) (@Kaylakittyxo) reported

    @JagexSupport @JagexWest I was hacked about 6 months ago so the recovery gets sent to the backup email and not the login so when I did the appeal, it went to one I don't have access to. I submitted again with my main email. Will that hinder the appeal process for me?

  • Alexwalley6 Alex walley (@Alexwalley6) reported

    @JagexSupport I am receiving emails to change my password but every time I try to disable my Authenticator since I’ve been having problems with it I don’t receive those emails. I am trying to reset my Authenticator still……

  • Opusno35 no mans land (@Opusno35) reported

    @JagexSupport I am trying to login to my RS account and am not able to, I keep receiving error code 15, and I have tried everything. Because of this, I am unable to link my account to my email - I hope I wont lose any char data

  • Bloodyreap Andrew (@Bloodyreap) reported

    @OldSchoolRS hello I have gotten this weird error I’ve never seen, it says access denied error 15. I would post a pic but it has my IP info. Did I do something wrong?

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