RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Morniingstar_Rs Morniingstar (@Morniingstar_Rs) reported

    @JagexSupport @JagexSupport I ones again receive the message with too many login attempts. It seems that prior my login being spammed, I receive a fake email with my login on a different mail which is not connected to the account. Seems it is targeted attempt to lock me out or get me hacked.

  • suprememulder Brooke Harris (@suprememulder) reported

    @JagexSupport Hi! I am having issues logging in with my character, I have the right email address but the incorrect character is showing up. Its a newbie character and not my og character, and I would assume that membership for an account goes for one OSRS character and one rs3?

  • footfgt96 Nobody (@footfgt96) reported

    @JagexSupport it’s been 5 days I still can’t login to my account due to the too many login attempts, username spam. I have sent in a report like instructed. What can I do? I’m paying membership and not able to login to the game, I want actual help/info please

  • arehandorosoy Mr.Lg (@arehandorosoy) reported

    @OldSchoolRS HOW ABOUT FIXING YOUR LOGIN MENU?

  • h_dewdrop simpin on bussy (@h_dewdrop) reported

    @JagexSupport I've now done so and tried two additional browser, Safari and Firefox, initially trying on Chrome and to no avail with any of them. Still receiving the same error message. Thanks.

  • mythicalpizza The Pillsbury e-Boy (@mythicalpizza) reported

    @OldSchoolRS Do you have any support? Your service has locked me into an authentication loop unprompted. I have no access to my account now, and the self-service steps do not work.

  • fightmaxime Mich (@fightmaxime) reported

    @Rs_Godwish @RuneScape My worst quest literally. I hope IRL, I don't get computer problem.

  • smashbr05046477 smashbros (@smashbr05046477) reported

    @JagexSupport someone is spamming my login with false passwords resulting in me receiving the “too many login” screen. i can’t login to my acc. is there a way to fix this

  • Daz75069961 Daz (@Daz75069961) reported

    @JagexSupport Definitely the correct account, it's the login and my actual email address. I was told to take to twitter by some friends as it's a better way to get in touch, what're the next steps i could follow please?

  • JagexHelpElf JagexHelpElf (@JagexHelpElf) reported

    @Illuminix1 @JagexSupport usual computer, and without using a VPN or proxy If you have moved home and/or changed your Internet Service Provider since creating your account, please supply details of those changes in the bottom section of the recovery form 2/2

  • thehypnyx TheHypnyx (@thehypnyx) reported

    @JagexSupport my email has been hacked for over a year now and all attempts to correct with my email service provider have failed. I am worried that I will lose my ability to access my account in the future especially now that the device I have 2fa set up with is dying on me.

  • MagsXX2 Mags XX (@MagsXX2) reported

    @JagexSupport Is there an ETA of a fix for the graphic errors that are still happening since last Monday's update? (2020 Nov. 23) (RS3)

  • Morniingstar_Rs Morniingstar (@Morniingstar_Rs) reported

    @JagexSupport Update 20:39 I got in on client. Dont feel safe at all, we'll see if the issue continues.

  • Friendlygymgoer Micheal (@Friendlygymgoer) reported

    @Morniingstar_Rs @JagexSupport I'm also receiving a fake phishing email to my login username email. However, that login email is not connected to my account. It's just an attempt to bait you into typing in your details. Don't fall for it, Set up 2FA on your email and report that phishing email. 1/2

  • BartokZach Zach Bartok (@BartokZach) reported

    @RuneScape This update messed up my computer somehow thanks..now it says drivers are 950 days old. N runs awful. Haven’t had an issue in2 years.

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