RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Charlotte, NC 1
Belo Oriente, MG 1
Heidelberg, Baden-Württemberg Region 1
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • thetj567 Thetj567@gmail.Com (@thetj567) reported

    @JagexSupport too many login attempts on both my accs on my PC... Both pandas flail and panda flail both locked out right now.. can long into mobile though

  • Thetribridking HippySnipes (@Thetribridking) reported

    @OldSchoolRS What about Ironman only worlds? Make the real game separate from the Ironman mode, would stop a lot of issue in my opinion

  • CodyAllStarN Cody Nichols (@CodyAllStarN) reported

    @OldSchoolRS I’m having some issues and would love it if I could get in contact with someone from support. I’ve tried everything online and nothings working. Please help.

  • warren_t23 Warren Bensel (@warren_t23) reported

    @JagexSupport I don’t want to speak about it publicly but Basically I need to change my log in email, when I made my accounts I didn’t realize that your login name was as important as your password so I did something dumb. I really need to change it. I can’t risk getting locked out

  • 1337_Rambo Rambo (@1337_Rambo) reported

    @JagexSupport I'm having trouble logging into the website and game client. Website says incorrect login credentials. Client says too many login attempts. Mobile works fine though. The issue has persisted over the last 4-5 hours and I've tried about everything, anything I can do?

  • OsrsSkittles Skittle (@OsrsSkittles) reported

    @OldSchoolRS When there will work on too many login attempts i'm still waitting to login on my ironman but i cant... we paid for membership we deserve to get access to play

  • YaksGoMoo Mattmc (@YaksGoMoo) reported

    @JagexSupport My account was banned for falsely banned for RWT!! Please review RSN: Pid Glitch

  • AnonyWhiteMale Anon White Male (@AnonyWhiteMale) reported

    @PkdYourItems @OldSchoolRS I thought they fixed the too many login attempts thing? But yes, they should make it more...secluded to a specific amount of worlds, but thats called pvp worlds. Wilderness being confined to only few worlds would bring more issues with gp inflation from stuff there.

  • kingman1991 Ryan Lethbridge (@kingman1991) reported

    @JagexSupport Yeah its not my problem I'm not the one who did anything wrong a hacker that stolen my account and 14 days ain't gonna cut it I want my account back asap

  • hcpioneer hcpioneer (@hcpioneer) reported

    @RuneScape I must be in the twilight zone because holy crap. Whenever i am lobbied from clan citadel, not only get kicked from runescape, but from the lobby as well because it forces me back into citadel instance world when i hit play now. Please fix.

  • GoatLG 🏀Little General🏀 (@GoatLG) reported

    @JagexSupport Can I please know why im not getting any type of a reply to my issue plz

  • kingman1991 Ryan Lethbridge (@kingman1991) reported

    @JagexSupport Yeah its not my problem I not the one who did anything wrong I had q hacker that stolen my account 14 days ain't gonna cut it

  • silve12345 Silve 1994 (@silve12345) reported

    @JagexHelpSamo @JagexSupport Nearly 2 years later...and almost same thing happens... your system is genuinely messed up... 2 accounts almost gone because of your systems error... so stupid

  • DenizUstun13 D E N Z O (@DenizUstun13) reported

    @JagexSupport how bad can customer service get? I’m asking a question don’t get a reply. On OSRS I only have option to pay with PAYSAFECARD for membership I would like to pay with debit card or credit card can you sort this out? Rsn:DENZO ALT

  • M_CW_ 𝔐𝔞𝔱𝔥𝔢𝔬𝔰 (@M_CW_) reported

    @JagexSupport Hello, i'm getting the "too many login attempts" since this afternoon, when i try to login into the Oldschool website, the login page says that my PW is wrong, but it isn't since i just changed it, what can i do?

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