RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Plymouth, Taranaki 2
Braço do Norte, SC 1
Saint John, NB 1
Valencia, Estado Carabobo 1
Redwood City, CA 1
Sumaré, SP 1
Peoria, IL 1
Cardiff, Wales 1
Borehamwood, England 1
North Ridgeville, OH 1
Rotterdam, zh 1
Ryde, England 1
Reading, PA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Rene25612 Rene (@Rene25612) reported

    @KiannahOSRS @JagexSupport Dm @viewcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • runescaoe HCIM TR SPLASH (@runescaoe) reported

    @JagexSupport Hey Dorota. All my accounts have been closed and you are ignoring the evidence. Please help me. You said 25 accounts would not be a problem. But it's all closed now what to do? @JagexSupport

  • pschobeBBCBH cristian bocconi (@pschobeBBCBH) reported

    @PoopDogg417 @JagexSupport It really feels bad how your account has been disabled I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again

  • OsrsWannabe WannabeOSRS (@OsrsWannabe) reported

    @JagexSupport @JagexTyran @OldSchoolRS So Day 13, slight error yesterday, wasn't day 11. So here we are. Still banned, still no response from any mod, still miss the Ironman. It's sad how much the ironman meant to me. Playing tHe account was my zen time. I didn't Macro.

  • Zxirl_Effectz Zxirl (@Zxirl_Effectz) reported

    I’ve been having the “too many login attempts” for over a month. I got a response on my initial ticket last week and now haven’t had any followthrough or heard anything more. Can you please help me? I just want to enjoy the game again… @JagexSupport @JagexZuko

  • Rene25612 Rene (@Rene25612) reported

    @Goldstreak00 @JagexSupport Dm @viewcyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast

  • trenouhhinsi Jonna Vorting (@trenouhhinsi) reported

    @luis69985370 @JagexSupport I suggest you reach out to @wondrfeul Twitter, they help with all hacked, banned, disabled,locked account related issues, she’ll help you ✅

  • bigbill90952556 bigbilly (@bigbill90952556) reported

    @OldSchoolRS you continued the event whilst being very well aware of server problems. what a stupid brainless company

  • jordanpenner420 jordan penner (@jordanpenner420) reported

    @JagexSupport hey I know on the website it says you can change your login email but is there anything that can be done of I keep getting password reset emails and I haven't requested one.... someone is trying to steal my account -.-

  • pschobeBBCBH cristian bocconi (@pschobeBBCBH) reported

    @jrdydvry @OldSchoolRS It really feels bad how your account has been locked I had same issue not until I was recommended to @agthwi and he got it fixed today hit him up and be happy again

  • ChilliBombTV ChilliBomb (@ChilliBombTV) reported

    @ganjalegend420 @OldSchoolRS Funds need to be increased in all areas to be honest, and they need to actually start caring about their security. Funding isn't the only problem here, and you need to look no further than the fact that Case Sensitive passwords still aren't a thing

  • Ag0at Agoat (@Ag0at) reported

    @RuneScape Hey y'all, I'm getting a 404 error on that link!

  • Zola_IRL Zola (@Zola_IRL) reported

    @JagexSupport I forgot my pures login email is there anyway to recover? if i know the the ign or back up email associated with it or if everything is Starred out and i can see that last few characters of the email to give me an idea?

  • cat_master12 J (@cat_master12) reported

    @JagexSupport Is the steelseries promotion available to ironman? right now it's not working. "Your code was not recognised. Please try again." I went to my main account and it is valid - i don't care about not getting keys etc. I just want the runecoins and the cosmetic.

  • Lightmourne Lightsmourne (@Lightmourne) reported

    @RuneScape Don't release it til you fix the second one.

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