
RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:

RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Melbourne, VIC | 2 |
Johannesburg, Gauteng | 1 |
Manchester, England | 1 |
Gaspé, QC | 1 |
Regina, SK | 1 |
Langley, BC | 1 |
Kitzingen, Bavaria | 1 |
Fayetteville, NC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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luis (@luis34890) reported
@EzzYVG @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my banned account. His good and fast
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Zachary Arneson (@ZacharyArneson) reported
@JagexSupport Hello! I do not have access to my old email, which is what this site requires for me to change the account email. I went to the account recovery page, but that seemed to be only for passwords, and I don't have password history because I linked to Google right away to sign in.
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Alex (@papamessex) reported
@OSRSR1Pu @JagexSupport I have played 2 sometimes 3 accounts every single day for the last year. All on runelite, never an issue.
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node (@huislaf) reported
@JagexSupport FYI I still have full access to my account and can login/with 2FA etc. I just can’t change my password as I don’t receive any emails to my contact email… and I can’t change my contact email without receiving an email to my contact email…. Kinda crazy
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Rosa Ivonne Torrente (@torrente_ivonne) reported
@huislaf @JagexSupport Inbox @RecoveryCyber for help I had the same issue but he helped
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Hororman 🇧🇪 🏳️🌈 (@derusselt) reported
@RhondaDebbie @JagexSupport hes a hacker i dont want more problems wtf
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Daniel (@Daniel72847733) reported
@ChadPor33990877 @JagexHelpFrost @JagexSupport Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Varela (@Lovelyyvarela) reported
@PantslessS @OldSchoolRS Sorry for the inconveniences, I had similar issues, it was rectify for me through help of @techshine0 , the man genius and trusted, maybe should contact him for assistance
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James Michael (@Kenniffdotcom) reported
@JagexHelpFrost @JagexSupport It’s been over a year. I was playing frequently before I had to move again and then I had lost the password and login information in the shuffle. I’d like to link it to the old email I had and continue playing that account. Please let me know what I need to do to prove identity
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node (@huislaf) reported
@JagexSupport @JagexSupport I can’t change my registered contact email because I don’t receive any emails to it… is there anyway I can remove/reset my contact email so that it’s my login email?
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luis (@luis34890) reported
@CrossingZack @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast
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luis (@luis34890) reported
@6Osrs @JagexSupport Dm @movicyberhelp ASAP he help me solved my problem when I have similar issue with my hacked account. His good and fast
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Tim van Esch (@EschTim) reported
@JagexSupport @Jagex @RuneScape it seems that my questions about how to recover my account are falling on deaf ears and every time i get a basic anwser that DOES NOT help me. so i will try again! MY account has issues and i cant loggin! it seems like the email-adres... (1/3)
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Varela (@Lovelyyvarela) reported
@PantslessS @JagexSupport I had similar issues with mine 2 weeks ago, it was rectify for me through the help of @techshine0 you can contact him if you don’t mind
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badapples (@badapplesbtw) reported
@JagexSupport I'm trying to recover my account from a few years ago, I don't remember the email address I used to create the account or whether it was a username login. RSN: BNB Knight, not currently on highscores due to inactivity I guess. Thanks for your help.