RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • pacific616 Ann (@pacific616) reported

    @DanielleEvs98 @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message

  • lanrhyy lanrhy (@lanrhyy) reported

    @LexShaw4 @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue

  • ToooSmokey Tooo Smokey (@ToooSmokey) reported

    @OldSchoolRS I can’t sign in to my account on mobile. It doesn’t give me the option to sign in, it created a new account when I hit sign in with RuneScape account

  • pacific616 Ann (@pacific616) reported

    @Fr0z3n_3lm0 @JagexSupport They don’t care about their customers obviously why not hit up Allenfixx on instagram he was the one the helped me when I had this issue

  • Emma_lee202 swade (@Emma_lee202) reported

    @JonnyMckie @JagexHelpFrost @JagexSupport Waiting on support won’t change anything cause its just some bot programmed to send you messages that aren’t useful I suggest you send a message request to #allenfixx on instagram he helped me resolve same issue a week ago

  • RSnoobexe RSnoobexe (@RSnoobexe) reported

    @JagexSupport Hi Eliza. The automated help system isnt reliable as stated in my first message. I cant get into the email associated with the account. I know my osrs login credentials. Can i prove my login info with a jagex mod somehow? We keep going in circles..

  • ByrnePhillips Byrne Phillips (@ByrnePhillips) reported

    @DanielleEvs98 @JagexSupport Sorry about that, I had the same issue with my Facebook in 2019 but I had @sapphireTechV3 help me out, he could recover your gaming assets

  • modashismydad 🌞Summer of VERF IS A RACIST🏝️ (@modashismydad) reported

    @OldSchoolRS can you just fix the login servers instead of giving us updates nobody asked for

  • BoldGogla Gogla (@BoldGogla) reported

    @OldSchoolRS fix the servers !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • CorneliusVanWez Cornelius VanWezema (@CorneliusVanWez) reported

    @JagexSupport When click on the link, it asks me to login, I type the correct login info, but then it asks for the authenticator code. I don't know the original email I used to creat the account, so I can't recover it.

  • t_o_b_e__ kingT (@t_o_b_e__) reported

    @DanielleEvs98 @JagexSupport Hit up Allenfixx on instagram instead of wasting your time here support won’t help I’ve had this issue before he helped me out

  • DANIELI72411668 DAN🫶 (@DANIELI72411668) reported

    @toobadRS @JagexSupport I had similar issues a week ago and the support system couldn’t get it fixed but I was fortunate to meet #allenfixx on instagram he helped me fixed it you should send him a message

  • Dutchgamer86 Dutchgamer🇳🇱🎮💡🔌⚡ (@Dutchgamer86) reported

    @OldSchoolRS No ty. Just fix the ******* chat.

  • t_o_b_e__ kingT (@t_o_b_e__) reported

    @toobadRS @JagexSupport No positive response will come from their support I can bet I got mine fixed by #allenfixx on instagram when I had this issue you should send him a message request right away

  • 616Nightingale Matt Nightingale (@616Nightingale) reported

    @JagexSupport with the new update every time I look at a Wiki page or check a text the game freezes when I switch back to the client on Old School RuneScape mobile forcing me to close the client and re-log. FIX THIS ASAP, it's making the game almost unplayable on mobile.

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