RuneScape Outage Map
The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
RuneScape users affected:
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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ryde, England | 1 |
| Reading, PA | 1 |
| Pittsfield, MA | 1 |
| Johannesburg, Gauteng | 1 |
| Manchester, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
RuneScape Issues Reports
Latest outage, problems and issue reports in social media:
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Yony
(@xXyonyXx) reported
@JagexHelpFrost @JagexSupport So I restarted my computer and that seems to have fixed the problem. Thank you very much.
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Pedro
(@parLmz) reported
@JagexHelpFrost @JagexSupport In the Forum, other people are having the same issue, maybe something happened
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Pedro
(@parLmz) reported
@JagexSupport ????????????????? I didn't got banned, after the update it shows up a message and I can't login.
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emma dawn wood
(@ema4evaz) reported
@JagexSupport How do I make a thread or post as I can't find anything relevant to my issue. I don't understand why you can't look into it yourself. This means I can't play as I can't play without a keyboard. The keyboard won't come up in game but it will anywhere else on my phone.
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jose tadeo
(@joseobando123) reported
@JagexAsh @OldSchoolRS Good morning dear rune moderators, I am writing to tell you that there was an error due to my account banning, I need you to give me the proofs, but I only went up to do all the grandmaster missions, and for no reason why you have banned my account.
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LiRS
(@LizRS88699412) reported
@JagexSupport Hello, good morning! I have restarted RS a bunch of times but I keep getting this error "Runescape has been updated! please restart the game to retry."
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7 Burps
(@Omy_aching_back) reported
@RuneScape Problem logging in from an account locked out for 6 weeks earlier this year. Message: "Runescape has been updated! Please restart the game to retry" Restart the game, the browser, the computer, the router...still this message. WHAT is going ON?!! Please advise.
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omerkesmen@outlook.de
(@omerataaaa) reported
@JagexSupport i already tried that and its not working ! it got denied again. i entered all the informations they wanted, even paypal adress, security questions, reference code, last 3 passwords EVERYTHING. pls help men...
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S M A R T
(@a_l_e_e_u) reported
@SyV2412 @JagexSupport I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too.....✅ .
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Luddo 🔞
(@Luddotic) reported
@RuneScape With another free death "practice" week gone... can we seriously look at fixing death costs? You all have to know it's a problem if you give people free deaths when you release a new boss. Stop with the bandaid and actually try and fix something.
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Taylor Swietanski🌱
(@justadog_ski) reported
one big change i'd make to runescape would be breaking the skills down into their own minigames/activities, because i think that would eliminate a lot of dead content & scaling issues
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7 Burps
(@Omy_aching_back) reported
@demnibbas @JagexEasty @RuneScape Getting this same message on an account you guys had to restore once this year. COMEON. PLEASE?!??! This is happening in the same place we were in Yak before too...TOO MANY TIMES NOW. PLEASE FIX THIS!!
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Daklovas / 'The Emperor'
(@Keito_VE) reported
@AnthonySinclare @JagexTyran @RS_Meric And this comes from someone that got banned, allegedly for commiting RWT. Even though I haven't done such a thing, they directly take all of your right to defend yourself and prove it's a potential mistake. Either completely give up to Runescape or move forward with your issues.
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JD
(@Jd55hi) reported
@JagexSupport whos idea was it to put empty space between spots in the inventory. Its ******* horrible on mobile fix that stupid *** ****
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Zachery Tyson
(@_ZacheryTyson_) reported
@JagexSupport I keep getting rs has updated please restart and try again issue when logging in on the client.
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