RuneScape

RuneScape Outage Map

The map below depicts the most recent cities worldwide where RuneScape users have reported problems and outages. If you are having an issue with RuneScape, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

RuneScape users affected:

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RuneScape is a fantasy MMORPG developed and published by Jagex, released originally in January 2001. RuneScape can be used as a graphical browser game implemented on the client-side in Java, and incorporates 3D rendering.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Reading, PA 1
Pittsfield, MA 1
Johannesburg, Gauteng 1
Manchester, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

RuneScape Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonatha79493997 Jonathan Jones (@Jonatha79493997) reported

    @JagexSupport I followed all the trouble shooting steps in the link you provided and no luck, the app still crashes as soon as I load into a world. The weird thing as I mentioned previously is that I can play on the mobile app on my main account just fine, but not my iron. I submitted a ticket

  • rlmjrauth R.L.M J.r (@rlmjrauth) reported

    @TheBellLife @TeamYouTube ive been on YT for around 20 yrs and ive watched this multimillion dollar company just literally **** on creator after creator i think YT should look at the example of Runescape and how they split into two separate games for their customers, i think the fix is as simple as that

  • Jonatha79493997 Jonathan Jones (@Jonatha79493997) reported

    @JagexSupport Hi, I'm having issues logging in to my ironman account on mobile. I can log into my main just fine but I can't seem to log in on mobile with my ironman, the app just crashes. Where can I go to have this addressed?

  • oliviawhite06 olivia white (@oliviawhite06) reported

    @KotaNichols @JagexSupport I also got hacked, support service aren't doing anything about it. So i contacted @_cyberjones on Instagram he successfully recovered my account his legit and reliable.

  • probespeed Mike Digrenis 🇬🇷🇨🇦 (@probespeed) reported

    What the hell is going on with @RuneScape?? Can anyone explain the login issues?

  • MonkeyTamer3 Monkey Tamer (@MonkeyTamer3) reported

    @JagexSupport to further elaborate i thought i removed auth from my old phone and switched to my new phone but i didnt somehow and now i cant switch my auth cuz i need my auth but i didnt realize this was a problem untill my auth expired

  • joshballin4life josh lutz (@joshballin4life) reported

    @JagexSupport I tried logging to rs3 on mobile. Had to sign in again, accidentally hit login with google using my account email and now I can't access my rs3 account with the same email. Osrs was not effected.

  • l_Dougie_l Dougie A (@l_Dougie_l) reported

    @JagexSupport Normal jagex... “we will ignore the issue until big enough content creators say something.”

  • daltonrich dalton rich (@daltonrich) reported

    @JagexSupport Fix. Your. ******* Old. School. Servers. Do you even pay for the ******* hosts anymore, or hand them coupons? Holy **** what a ******* joke.

  • victor_maguin Victor (Maguin) (@victor_maguin) reported

    @JagexSupport im not gaining any Loyalty Points (i dont know how many month i didnt receive) and support are sending error messages when i try to send a ticket

  • David92475066 David (@David92475066) reported

    @RuneScape playing on mobile there is no number for coins ore ect just a picture, is anyone else having this issue or knows a fix?

  • williant_japa williantoguchi (@williant_japa) reported

    @JagexSupport when my account will be avaliable again? Its corrent on the login lockout

  • Gyr0mancy gYromAncY (@Gyr0mancy) reported

    @RsGasperVladi As far as MMOs go, if you look at downtime over the past 20 years, RuneScape is in all fairness REMARKABLY stable and sometimes gets unfair criticism for issues that are top priority and already being fixed. Things are harder to fix remotely as we continue in this pandemic world,

  • Aspecti_ Aspecti🇳🇱 (@Aspecti_) reported

    @JagexSupport ive already done and looked through all of that but i cant login in the osrs site and i only can play on steam client and phone not even on the official client i think its a diffirent problem

  • NickyBombo Nicky Bombo (@NickyBombo) reported

    @JagexSupport @JagexSupport I’ve already read every page of that article; it did not help. That’s why I’m contacting support, this seems to be an error on your end, not mine. Please let me know if there is any further info I can provide.

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