Is Roku down?

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

 No problems detected at Roku

Roku problems in the last 24 hours

Roku Outage Chart

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Sign in
(45.00%)
Crashing
(20.00%)
Video Quality
(15.00%)
Buffering
(10.00%)
Playback Issues
(10.00%)

Roku Outage Map

The most recent outage reports and issues originated from:
Dallas Sign in
Guayaquil Buffering
Tuxtla Sign in
Saint Augustine Crashing
Spring Video Quality
Mexico City Buffering

Roku Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Roku Issues Reports

Latest outage, problems and issue reports in social media:
  • ManicTrading ManicTrading (@ManicTrading) reported

    $roku fail we cut @ 0.80 no problem just wait

  • ws_warrior WS Warrior (@ws_warrior) reported

    @sanityninsanity @vallieres_serge @JohnChen @BlackBerry @Roku @emilychangtv @amberkanwar @ArjunKharpal @CoryTV @jimcramer @rimisback @LisaSu @Samsung @AMD @CNBC @tictoc @business @TheStreet @businessinsider @WSJbusiness @nytimesbusiness @satyanadella @Microsoft @twilio @zoom_us @WSJ @BNNBloomberg @Apple @Huawei @nvidia @JustinTrudeau @BaiduResearch @Baidu_Inc @cylanceinc @CrowdStrike @foimbert @Neelam_Sandhu @tim_cook @Google @SarahSMcKinney @SEC_Enforcement @retheauditors @NewYork_SEC @MarketWatch @blackberry stock manipulated by @MarketWatch and mgmt stays quiet. Crowdstrike reports non-gaap numbers and nothing from market watch. @JohnChen wake the fkkkk up!! Defend your shareholders! @Neelam_Sandhu someone help.

  • catwater459 crystal299 (@catwater459) reported

    @RokuSupport I am having difficulty with my 55 inch TCL Roku television while watching TV the screen went black, it has sound when I turn on A little light on screen. Need help please!

  • cuteeah_dee MoneybaggDe👄👑💰 (@cuteeah_dee) reported

    So I’m sitting here wondering why tf my Roku remote on my phone not working

  • ShelbySwift1 Shelby Swift (@ShelbySwift1) reported

    The Roku remote is the worst remote 😒

  • duidick Dick Strong (@duidick) reported

    @slinganswers we had no problem using your service before your redesigned roku app. however for the last week we have been unable to use or watch comedy central, fs1, and others. it is choppy and plays for 10 sec, then stops for 20, repeat. no other app has trouble playing.

  • Vincent1271 V lebrun (@Vincent1271) reported

    @Roku just wanted to wish your Customer Service a happy 11 day anniversary of completely ignoring our multiple pleas for help! I am impressed at your innovation in customer support. Complete customer neglect is a indeed a bold choice!

  • jorlex ᒍOᖇᒪE᙭ (@jorlex) reported

    I just switched to another roku device. Different model. Same problem. @Roku or @YouTubeTV , is this being fixed

  • akmo1226 audra kate (@akmo1226) reported

    @DannySmith_77 I just use Roku for TV. I have Netflix & Hulu & use things like CBS or Fox Sports apps. My parents have Dish, so I just use their login for the apps.

  • LicensedToMill Sam (@LicensedToMill) reported

    Crunchyroll is a great, quality app. A+. Search isn't working on the roku app so I have to look it up on my phone, log in, and add to queue that way. Just let me watch cute girls playing music, dammit!

  • HitokiriEric Eric Jennings (@HitokiriEric) reported

    @zcichy @VafeR My mother in law has a fire tv, can’t speak to it a ton but it seems fine when I visit and she doesn’t call us asking for help. Amongst my friends I’ve seen pretty reliable usage in the roku. Anyways. Whether they all suck or not, Apple must improve the AppleTV.

  • oneduality Lonnie (@oneduality) reported

    @TeamYouTube Yes, I've reset the app and I've deleted and reinstalled, I even bought a new roku because I figured maybe using wired ethernet vs. wifi could be the issue. But that didn't help.

  • mtedder22 Matt Tedder (@mtedder22) reported

    @JamesYoder I have had very few problems with the Fox Sports Go App. Been using it on the fire stick, roku and phone for more than two years

  • sweetenedsmile Sam🧡pin (@sweetenedsmile) reported

    i have the roku app cause i can’t find the remote and it searching for a roku device but mine isn’t popping up HELP

  • solwatts Sol (@solwatts) reported

    Roku’s the user that PMd the fix and locked the thread

  • GeneEatsConey Gene Eats Coney (@GeneEatsConey) reported

    @GoBlueHail Yea I agree, I was gonna do Roku/YouTubeTV and that felt the most like cable but directv keeps hooking it up. Except I don’t have cbs now lol. They better fix it by football season

  • hopexjosie sammie is in hosie withdrawal (@hopexjosie) reported

    @beatric78425183 Haha it’s criminal minds, the tv quality is just really bad cause it was on a roku and the tv quality isn’t what the roku thinks it is so it’s all messed up 😂😂

  • ballmatthew Matthew Ball (@ballmatthew) reported

    @RichatTBD @YouTubeTV @hulu @Roku @AppleTV @amazonfiretv The fundamental question is what problem does a brand new digital only TV service solve (there *are* problems to be solved here) which requires incremental, proprietary and more expensive telco CPE with fewer apps... And if the former is addressed, how did it require the latter

  • ukbradc Brad (@ukbradc) reported

    @RichatTBD @Roku @AppleTV @ATT That sounds like a terrible idea

  • CobyBlue36 Coby Blue (@CobyBlue36) reported

    @AmazonHelp: Over the past week, I’ve begun having issues with purchased items in my Prime Video library; specifically on my TCL Roku TV. The items will not play and an error code is not provided.

  • EthicsNo No Ethics (@EthicsNo) reported

    @Sling is it possible I can find out why my sling TV is constantly freezing up. Becoming extremely annoying. I have more than enough bandwidth and brand new cable modem and router. Happens on both Samsung an TCL Roku TV. On Roku an fire stick. PLEASE HELP ME BEFORE I GO INSANE!!!

  • mrhappybw Bryan Wayne (@mrhappybw) reported

    Every night at the exact time my roku gets an error at this time for the #BBLF #BB21

  • oneduality Lonnie (@oneduality) reported

    It never once has failed if I browse directly to youtube alone.. I don't know if this is a roku issue.. doesn't seem like it, it seems like a youtube / google / cast to roku youtube app issue.. and I'm not the only one having issues.. check reddit!

  • oneduality Lonnie (@oneduality) reported

    @Roku @YouTube I've reported this a lot but I keep getting issues "casting" videos to youtube.. happens with any browser.. or even my iphone, when I cast to the roku, if will often just stop with an error If I use roku youtube and browse to the same, it works fine consistently

  • freedug FRΞΞDUG (@freedug) reported

    @BenMank77 However, the UI on the Roku is the f’n worst of the streaming devices

  • Chiikaboom chii✨ (@Chiikaboom) reported

    i got one of those roku streaming things to fix my youtube issue and it came w an "i <3 roku" decal who would why would anyone wh

  • Jasmineincharge Jas A. (@Jasmineincharge) reported

    😭😭 stg. I was chatting with someone from Roku to get help setting up my WiFi because I left my roommate at my apartment

  • TorresChess Chris Torres (@TorresChess) reported

    I would spend all of my leisure time watching great programs on @PlutoTV but unfortunately it’s @Roku app randomly changes channels and will not allow us to return to our chosen program. Please fix this.

  • Mamabear2987 Theresa😍😘💕🐾🐈 (@Mamabear2987) reported

    Does anyone know bout the tcl Roku tvs I need help

  • KatieRyan4 Katie Szabo (@KatieRyan4) reported

    @DIRECTVNowHelp Nope doesn't help. I've unplugged every roku and uninstalled the app.

  • shauna_gm Shauna (@shauna_gm) reported

    @Ackpht @abbeyAsully @NWSL I just got a Roku stick in order to do this and have had zero problems thus far.

  • _kelliem45 Km (@_kelliem45) reported

    Currently trying to watch big little lies and my Roku decided to act shitty. Send help.

  • linusesq linusesq (@linusesq) reported

    @Wickedsmack about the same as my 2 year old Roku sticks TBH... which has pluses/minuses but a hella lot better than the VerizonFios guide which remains awful after 15 years so I dont mind. A lot depends on the indiividual app too. Search should be better overall. "boxing" yields little

  • NudistSun SunLovinNudistAZ (@NudistSun) reported

    @hulu_support The Hulu live guide on Roku is a dumpster fire. It is the worst of all the live services I've seen, and it's my job to demonstrate them to people. I have left Hulu behind because they refuse to update that terrible guide.

  • GregoryJBoucha2 Visionary (@GregoryJBoucha2) reported

    @hulu_support error message when a show ends on occasion, Buffers randomly and at times i'll have to close the window and start over again because it will just stay frozen.. Again, primarily using the site with my laptop. Smart TV buffers on occasion and Roku appears pretty error free

  • GregoryJBoucha2 Visionary (@GregoryJBoucha2) reported

    @hulu_support The problems seem to be more prevalent when using the website on my laptop than any other manner.. Rarely have any issues with the Roku or friends smart TV

  • Spiderkib Four cats in a trenchcoat. (@Spiderkib) reported

    *Me using the voice recognition on my Roku for the first time because I was too lazy to scroll through options* I know this will have terrible consequences in the future, but the convenience for now is okay.

  • friendly_gravy Dork Web Cavy Fancier (@friendly_gravy) reported

    @twitersgoodboy The Roku clearly has a bit more of a Fisher Price aspect to it but... Fire TV is like all the worst things about Android, but on your TV. And ads and just the general creepiness of feeding Bezos data about things. Please note I am a tech policy/privacy nerd as a hobby.

  • TheMeanNurse Mean Nurse RN BSN (@TheMeanNurse) reported

    @Roku imagine my disappointment sitting down to watch the Roku Channel & finding a fave movie, Salt w/Angelina Jolie, only to have an Angentinian western “Sal” (Spanish for Salt) stream instead. Please fix.

  • JDB10101 AdeloVant (@JDB10101) reported

    @CordCutterLife @Roku @GooglePlay @netflix @CBS @AmazonPrime @Marvel @DCUO @Disney @PlayStation FYI: My Spouse and I are not happy with any streaming (better price selection) or cable service. I want to quality filter, not quantity. I want to English filter, not reader/foreign. At +65yo, I want....

  • JDB10101 AdeloVant (@JDB10101) reported

    @CordCutterLife @Roku @GooglePlay @netflix @CBS @AmazonPrime @Marvel @DCUO @Disney @PlayStation FYI: My Spouse and I are not happy with any streaming (better price selection) or cable service. I want to quality filter, not quantity. I want to English filter, not reader/foreign. At +65yo, I want....

  • poochyleft poochyleft (@poochyleft) reported

    @hulu_support I am on Roku and the app will not open to the home screen it is always a network error. This has been happening for the last 2 weeks

  • jcline35 JC (@jcline35) reported

    I tell ya @amazon you need to get Recast access on @AppleTV OR @Roku STAT. Either that or fix your convoluted UI, buggy as heck Fire sticks... I’m currently watching #TheOpen on my 5.8” screen instead of my 55” screen because of your crap.

  • sarathr123 Sarath Ramakrishnan (@sarathr123) reported

    @HBONowHelp I am not able to access HBO Now on my laptop (Chrome, Internet Explorer browsers), Roku or iPhone since yesterday. It gives me the error: Service Error An error has occurred. Service Code: S-f6f35b02-707f-4c83-96a2-0ce3d98e9348-260d51e5-ea8f-487a-a9fb-795d28d2a3dd

  • pllowry P L (@pllowry) reported

    @4Viewers Unable to cast live shows to a Chromecast device from phone. A popup says it's not allowed for live shows. Seems a bit antiquated in this day and age. Login is only an issue with #all4, all other apps have no issue incl #iplayer and #itvhub Ask your IT team to test it on roku

  • ClontsKyle Kyle Clonts (@ClontsKyle) reported

    @byutv liveTV option not working on Roku. When I click liveTV while signed in it retrieves then goes back to home screen

  • GAAGO GAAGO (@GAAGO) reported

    @paa9090 have you got access to a wired connection as Roku will base the quality off the available connection.

  • lcassie Lori Cassie (@lcassie) reported

    @DIRECTVNowHelp I have done everything on my end. Reset my Roku to factory reset, deleted app, signed in/out, changed password, reset router. The issue seems to be on your end. We need to be able to watch these channels. I am paying extra for premium channels.

  • sallylloyd2 sally lloyd (@sallylloyd2) reported

    @Roku hi we are having issues watching everything on Roku have internet have rebooted have waited everything was fine yesterday we are in Bulgaria

  • notcrystiana Crystiana (@notcrystiana) reported

    update: brenda and I are trying to watch a horror movie and as she's trying to sign in to netflix on my roku, she goes, "this is the real horror movie." @brennlee_

  • ROSEPRESTON13 ROSE ALTIERI PRESTON (@ROSEPRESTON13) reported

    @SoapJenn I dropped Directv 2 years ago & I got an antenna, recently got an ROKU and get all channels for nothing. I do have Hulu, I watch GH on there. Directv & Dish are so expensive. I have had nothing but problems with them. Glad I dropped them.

  • 2011whocares Aimee (@2011whocares) reported

    @softball0032 @USSSAPride @CanadianWildSI @FloSoftball I have issues every single night with flo softball...I’m watching via Roku app...seems to be ok now for me

  • hulu_support Hulu Support (@hulu_support) reported

    @Court44b We're very sorry for any continued trouble or frustration! 😩 Rest assured we are looking into similar reports and working to resolve this. Some viewers have found removing unneeded apps from their Roku helps. If the steps we sent previously don't fix it, please call or chat.

  • dms94 Dyl (@dms94) reported from Washington Court House, Ohio

    @Roku your classic vinyl theme isn’t working, please fix 🤗

  • nefhithiel ⚡️ nefhithiel @ Ryme City 🔎 (@nefhithiel) reported

    My 1.5 year old keeps installing stuff to my Roku plz help send tweet

  • Elder_Cincy_Guy Tom Lewis (@Elder_Cincy_Guy) reported

    @whereiputit @trav_dockery @PlutoTV I've removed Pluto from my Roku and reinstalled. Unfortunately I still have the "changing channels" problem.

  • Court44b Court (@Court44b) reported

    Really Hulu this makes 6 dam times you’ve restarted my Roku enough is enough fix the dam thing I can’t even fn stream

  • Josh4City9320 Josh4City (@Josh4City9320) reported

    @Jennababes Good luck 😁 I don’t have a Sony/LG tv. Just trying to help so you don’t miss out. Great content. Worst case can get a ROKU, Amazon Fire Stick, Apple TV. That pic I posted to your replies has list. Let me know if u find it.Maybe downloadable update available for your TV too

  • BrettMRiley Brett Riley (@BrettMRiley) reported

    @RokuSupport Thanks Roku! I appear to have the issue fixed. If something changes I’ll reach back out.

  • tigersgrizz07 Tigers (@tigersgrizz07) reported

    This problem is documented at AVS forum and the problem persists in using the now expensive Ruku remote with headphone jacks and is even worse with the Roku app using the iphones headphone jack whether it be the old style connection or the new style. Please Fix.