Roku status: streaming issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Problems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
- Sign in (28%)
- Buffering (25%)
- Crashing (23%)
- Playback Issues (18%)
- Video Quality (5%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Buffering | 1 day ago |
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Sign in | 1 day ago |
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Buffering | 1 day ago |
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Buffering | 1 day ago |
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Playback Issues | 2 days ago |
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Crashing | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Melanie Morgan (@MelMMorgan1) reported@fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?
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WedNightDinner (@DinnerWed) reported.@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?
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Ki (@Ki_fun_thoughts) reported@Ask_Spectrum I noticed a bill for $115 MORE on my Spectrum. Turns out, without getting my permission, anyone can add TV services from their TV. Spectrum blamed @Roku - NOT Roku's fault! This is 100% Spectrum ALLOWING my credit card to be billed. Yo Spectrum, FIX IT!
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MrScottFletcher (@MrScottFletcher) reported@Roku - your latest updates have really borked antenna live TV recording. Almost unusable. Rewind works until it doesn’t, sometimes just wipes out the buffer, doesn’t show the cursor/scrub time on the timeline, no more thumbnails while scrubbing? Ouch.
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Primetime 📺 (@Primetime_TB) reportedFinally watching @this_is_acw After Shock. Starting from beginning. Had issues with devices so eventually settled in on canceling the subscription through @Roku and then subscribing to @Triller_TV+ itself and hopefully this will let me watch it on 2 tvs.
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Old Bull Lee (@davebudge) reported@Roku Your captcha is garbage, your website is garbage, and I've tried a dozen times to recover my password but keep getting looped back to your goddamn captcha. Please fix your garbage!
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Reverend Sarah (@revsarahgarner) reported@Roku @FRANCE24 Your channel on my Roku TV is not working. France24 channel. One of my go-to channels.
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Bryan (@Bry1527) reported@Crunchyroll @Roku Hey is there a way to fix the Crunchyroll app on Roku tv?? It's been saying "session expired. You've been logged out" for weeks. I can still use my account no problem on every other device like normal.
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Todd (@twchristensen) reportedDear @Roku @rokuone I have been nothing but a fan and advocate, until now. Your last update is atrocious. I don’t know who your UX/UI team are or what they were thinking, but they got this all wrong. I could not be more unhappy. You turned one click into 3 or 4. How could that have ever been your goal? Who approved this? It’s just absurd. I will be looking for alternatives because that’s how bad you’ve broken this. And don’t think I didn’t notice that you continue to jam Howdy down my throat. I have deleted it every time, why would you continue to force us to have that channel when we say we don’t want it? It is clear to me that Roku no longer cares about what the customer wants - the death spiral of just about every company that has ever existed. You ruined a good thing. It is going to have unforeseen consequences, starting with me. Unless, of course, your goal was to shed users. All five of my TV’s will be turned over to another streamer by end of next week as I do some research. What a shame.
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Bill Howell (@Bill_Howell_) reported@Roku I have done all that and I am not the only one complaining about this. Interesting an older Roku device in another room doesn't have this issue. It started with a new purchase of a new 4k streaming stick.
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Jim Golis (@jimgolis) reported@hulu_support @Ann_Elyse Not having any issues with Roku Channel, Pluto TV, Peacock, Tubi, freevee, etc. Just checked with a friend who has YouTube TV. No issues there. Might be time to switch.
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Rose Vera, J.D. (@rosevera) reported@Roku Im interrupting your post to bring something to your attention. I have been a loyal customer for years. Recently, your billing department has billed my credit card several times a month. I've called to complain but get nothing but a bad attitude. Perhaps you can help me.
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Greg (@Xuser784) reported@Skippyqsb @Roku @TheRokuChannel Same here. New issue.
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Drew Schuyler (@drewsky1) reported@Roku when do you think you'll get this audio issue figured out? getting real annoying to have to stop and restart because of the audio glitches
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Random Daily Thoughts (@thatmom80) reportedThe @Roku remote sucks more battery in a month than I suck at adulting . They really need to work on their remotes . I heard a lot of people found the switch to fire stk considering, but do they have e Listen to your clients #roku #pannel
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living dead girl (@zamorant666) reportedme trying to watch euphoria for three mf days now. wtf @HBO @Roku WHY WONT IT WORK
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Ben (@TableTopLiberty) reported@DIRECTV I did the trial and I have some feedback on what would win me (and I assume others) over from @YouTubeTV. I use @Roku and the left and right buttons for changing channels instead of rewind and fast forward is the worst. Also allowing 3 streams outside but only 2 from TVs is dumb.
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Robby Thomas (@RobbyThomas2525) reportediphone computer even my roku streambar just the streaming sticks is having this problem and the version i'm on for both my rokus are 15.1.4 @Roku @RokuSupport
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Tim Wesolek (@WesolekTim) reported@Roku I live in the Washington DC DMA..but you keep putting me in the Charleston WV DMA..for work I need to be able to see DC stations! How do you make this happen ASAP!!
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Al Horford Pacino (@alpacinogrunt) reported@MLBTV FIX YOUR ******* ROKU APP. JESUS
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Justlivingonearth (@Justlivingonea2) reported@Roku Roku refuses to let me login to my HBO Max account. Now HBO says email and password don’t look right. Yet when I use the Vizio remote, there’s no problem. 🤷🏼
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Mary Ashbaugh (@MaryAshbaugh6) reported@Roku fix your ESPN app please. Tired of the games going backwards and freezing up.
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Hi, I am Daniel (@bigbroncosfan) reportedUgh. What did @Roku do to their interface? It is unusable.
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Sera (@Seraknits) reportedDon’t buy a @Roku brand tv. They come with the brightest all the way down so you can’t see the screen and even Roku no support can’t fix it.
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Christopher Stried (@FullStriedAhead) reportedA lot of times when you sync up using activation Codes they let you choose your device, Roku or @amazonfiretv. That would help here! :) @Xfinity
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Brian Hoyt (@OhioBrian) reportedWho else is having serious lag and spooling on @YouTubeTV tonight on @Roku. No other streaming services have issues. Yes, I have restarted the app and the whole #Roku This seems to happening more and more. The service was more reliable before they started jacking up prices
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Mark Tapanes (@MarkTapanes) reported@RokuSupport @Roku I’ve emailed 5x on case 00135722 and then yesterday I got an email asking if I still need help. Still need help- thanks!
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Chris Nalwasky (@ChrisNalwasky) reported@Roku @FOXSports fix your app. I signed in 5 times and it’s not working.
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JRC_Lanoka (@JRCsystems) reportedHey @Roku and @prageru @DennisPrager - Did you know that apparently Roku is #blocking Prageru app? The app starts, but #anything you try watching crashes immediately and leaves you back at the main screen. Tried updating. Tried uninstall/ reinstall. Doesn't work!
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Stratosfear Tully 🇺🇸🏳️🌈 (@tullyfur) reportedFor years I had my elderly mother perfectly able to operate her @Roku TV. Now the software is so convoluted and dumb I can't even figure out how to fix it for her anymore. It just wants to stream everything with no antenna channels. It was fine and they broke it with software.