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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Crashing (28%)
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Sign in (28%)
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Buffering (23%)
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Playback Issues (19%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 João Pessoa |
Buffering | |
| Serraria |
Buffering | |
 Bremen |
Crashing | |
 Dallas |
Crashing | |
| Anchorage |
Sign in | |
| Juàzeirinho |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Casey Meinberg
(@caseymeinberg) reported
@GetSpectrum Fix your deal with Roku. It is easier to switch cable/internet companies than replace perfectly good smart TVs. taking back a TV to target today because of this. If i knew sooner never would have bought it.
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Darrell
(@llerradx) reported
@cvxfreak A Roku express+ from 2018 might work but I don’t know if it has the Disney plus app, otherwise a hdmi to av converter from Amazon or something will do the trick
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Loose Canon Listening Club
(@LooseCanonLC) reported
@jaybatzner @disneyplus @Roku What's the app running on? We ran into this problem with first Kanopy, then HBO when they launched Max, on an older model Roku player. Had to suck it up and throw down the ~$30 to get a new one.
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Dawn Johnson
(@DawnJoh22216320) reported
@chase_roper my house uses verizon pay as you go $45 a month...and 6 people use it at any given time....no problem with streaming on 6 roku tvs and all kinds of devices...dropped comcast years ago.
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Kimberley
(@gigglesob) reported
@CraveHelp Hey, I'm loving my renewed subscription to Crave! But I'm have a bit of an issue, I don't stay logged into my account on my Roku devices, and need to log in everytime. Is there a way to fix this??
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Andrew Adams
(@ajadams99) reported
@NHLTVSupport is there a way to have your login saved on the Roku app? Having to log in literally every time you re-open the app is incredibly annoying and it seems like an obvious, easy thing to enable.
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@foreverlovingkoreandramasandfims
(@foreverlovingk2) reported
@VikiStatus Mr. Queen Subtitles are always off by the day. This is episode 11 and I have to wait until tomorrow to watch it. I am a paying customer and I am so displeased by this. I have a r Roku TV please fix this issue
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Matt Leys
(@mattleys) reported
@primevideouk Everything we watch on Prime through Roku is out of sync. I've contacted Roku who say it's a Prime issue. What should I do, please?
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Focker BA, BSN-RN
(@FockerRN529) reported
@AeroGem Some gadgets like roku, appleTV, fire stick, etc have remote control apps you can download. They typically work really well.
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Colin Taylor
(@Colin_rTaylor) reported
@BRTaylorIN @PippaMann @FloRacing If you have the ability to open a browser on the TV that seems to be the easiest way for me to get Flo to work, at least for FloMarching. Could never figure out the app or Roku
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Matt Jones
(@Jonzy20) reported
@TylerTeeP You were my daily goto during work from home time.....I'd show my recap, but I watched most of it on my Roku without being logged in, so the hours are way low...and there's a big empty spot in my top 3 cuz they cut Doc out of it.
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Karen
(@klmtz) reported
@AppleTV Just wish I could watch this on my new smart TV. Why have you updated your app to work with all Roku? Sucks I have a big new TV and can only watch on my little iPad screen!
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sydn3y
(@kirb1e) reported
i gotta bang the roku remote 3 times on my knee for it to work
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🎭dat five dat fo
(@bigshot5049) reported
@Roku I rely on the spectrum tv app for multiple rooms it’s really sad you guys can’t work out a deal with @Ask_Spectrum
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mariel
(@mrldimid) reported
“is it a red flag that the guy I’m dating has ‘car crash videos’ in his Roku TV YouTube app search history ?? Or is that just where we’re all at, like collectively...” I think to myself as I’m paying $136 at the grocery store for approx. 11 things
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CCTakato 🏳️🌈
(@CCTakato) reported
@Divinenega @FunimationHelp @FUNimation The subtitles are also out of sync for episode 3 and 4 of Cells at Work Code Black on my Roku app but I haven't checked the site yet.
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Noelle Sullivan 💘
(@mama_sullivan17) reported
@discoveryplus @Verizon Are there complaints of absolutely terrible streaming quality? Our Netflix works PERFECTLY fine but can’t even see the show due to horrible streaming quality. And cannot delete and re download the app on the roku. Something needs to be done
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Zetta Monteith
(@Zettabyte_M) reported
@BritBox_US my Dad’s roku subscription for your service is not working even though he just got an email that his payment was processed. When he goes into his account it says he needs to get a subscription. It’s very frustrating.
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buzz
(@bbpitt412) reported
@hbomax Ww84 still doesn’t work on roku tcl TVs... and when are you getting with the times and putting 4K content in ? Once my free trial is up I’m out until 4k...
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Michael Calhoun
(@Calhoun300) reported
@FloRacing Is there a problem with the signal? I keep getting bumped to last nights show. Could it be @Roku ?
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Susannah Stapp
(@SusannahStapp) reported
@Trexdale835 @FloRacing @flosports They say they are having Roku issues but haven’t seen this problem. It just did it again.
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Matt The Pharaoh Wizard
(@Wizard_Matt) reported
@keileykaiser Might be an expensive work around but what about a roku connected to a capture card
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Venger
(@sinlessgrins) reported
Is anyone having trouble with their Roku feed #NJDevils
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ConjurerOfWorlds
(@ConjurerOWorlds) reported
Dear @disneyplus, please fix your @Roku app. It's terrible. If we ff anything, including skip intros, audio goes completely out of sync & we can only resolve by restarting the TV. This only happens w/ your app on 3 different TVs from three different brands, so we know it's you.
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Bullivahd
(@bullivahd) reported
@JamieGrubb6 @JaySarasin @NESN I’ve tried the app on my phone, iPad and Roku TV and the same glitch issue happens on all 3. Annoying. Don’t think the guy in the control room can help though.
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Lord Sky
(@SkierSkylar) reported
Fix the lag of the stream on Roku @NESN it’s horrendous!!
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Garrett McClintock
(@GJMcClintock) reported
@randychipman Price hasn’t dropped at all and hardware is aged. It’s expensive for non future proofed and unless you want games Roku has 100% of the features at a much lower price. Apple TV is apples worst offering of their lineup
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Zetta Monteith
(@Zettabyte_M) reported
@Roku my Dad’s britbox subscription through your service is not working. It keeps asking for a subscription even though he just got a confirmation email that his payment for the subscription went through. It is very frustrating. Please help!
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The Wrestling Nomad
(@wrestlingnomad) reported
@Mulderacres1 Idk might have to restart. Roku, Apple, etc are third party so there are periodic issues of the software not cooperating
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rabblerouser
(@JHZAGERGMAILCO1) reported
@troymore @NHLTVSupport I'm having the same issue. I purchased the red wings love stream and the transaction sure posted quickly. I signed up got a confirmation Email yet I couldn't sign in to the live steam it's not recognizing my account. I used my phone and my Roku. Game starts at 5. Whats up?