Is Roku down?

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

 No problems detected at Roku

Roku problems in the last 24 hours

Roku Outage Chart

At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Sign in
(42.31%)
Buffering
(38.46%)
Playback Issues
(15.38%)
Video Quality
(3.85%)

Roku Outage Map

The most recent outage reports and issues originated from:
Roanoke Rapids Buffering
Nogales Buffering
Redmond Sign in
Poughkeepsie Buffering
Ciudad Victoria Sign in
Little Falls Buffering

Roku Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Roku Issues Reports

Latest outage, problems and issue reports in social media:
  • pamohead Pam Thompson (@pamohead) reported

    Stupid Spectrum app quit working on my Roku TV. Error code RGE 1001. It's been working for months. Spectrum horrid app — feeling angry

  • heymattsmith matt smith (@heymattsmith) reported

    @Ask_Spectrum The Spectrum app on my Roku and iOS devices won’t allow me to sign in. Username and password are correct on both.

  • mattsarz Matt Sarzyniak (@mattsarz) reported

    @Ask_Spectrum Hi. I'm unable to use the Spectrum app on my Roku. I received a login screen, entered my credentials and continue to receive a RGE-1001 error. Please advise.

  • gingerylocks Jennifer (@gingerylocks) reported

    @SansaStarkss @themandalorian That’s weird. I have both iPad and Roku and yep not working on Roku.

  • HeyGuysVFARocks The VFA Fanatic (@HeyGuysVFARocks) reported

    Really @disneyplus needs to figure out how to ensure new content rolls out to all apps/platforms at once. The fact I can’t see @themandalorian episode two on Roku but it’s on my phone is a big issue and really pathetic on your end.

  • JonAlexia Jonathan Sohriakoff (@JonAlexia) reported

    @DRockDot I'm trying to watch on Roku's Disney+ app. It's not working.

  • NichollsTwisted Twisted Nicholls (@NichollsTwisted) reported

    It's not working on my Samsung tv or Roku box it keeps crashing!!

  • kevvurs Kevin Caravaggio (@kevvurs) reported from Seattle, Washington

    @Roku can be ******* awful sometimes

  • BadTakeOnSports Stick Stickley (@BadTakeOnSports) reported

    @ScottyGZone Preach brother! Roku remotes are the worst.

  • chriskidder chris kidder (@chriskidder) reported

    @DisneyPlusHelp @disneyplus I've tried all day to sign in and keep getting error code 83 on all devices (Roku, iPhone, iPad, MacBook Pro) - please send help!!

  • lisathewerecat lisa roloff (@lisathewerecat) reported

    @BethRiesgraf @timhutton @Ginabellman @AldisHodge @ChristianKane01 @PlutoTV got a Roku thing to go with Daddy's new TV (his finally died) hoping I can get Pluto TV with it. Daddy is a HUGE Leverage fan. At 89 his short term memory is pretty bad, but boy can he remember hitter, hacker, grifter, thief and mastermind. Like any sort of bad day you all fix.

  • darlad615 Darla Brown (@darlad615) reported

    @DisneyPlusHelp this is getting ridiculous. Error 31 using a Roku. I’ve sent three dm’s and no response. It works using a cellular hotspot but not WiFi.

  • yeti6 Yeti (@yeti6) reported

    @DisneyPlusHelp Hello I am getting an Error message that says Protected content license error. Please advise. Disney Plus works on my laptop but not on my Roku that I have. Is the Roku out of Date. It is only 2-3 years old.

  • dchidelf Chad @ Home (@dchidelf) reported

    @DisneyPlusHelp There's an issue with character encoding in the password entry on @roku. The tilde (~), maybe others, appear to NOT be their normal ASCII values. If a password has a ~ the roku app won't take it. If you set a password w/~ on roku, other devices won't take it.

  • 1legged_fatguy Keith Allen (@1legged_fatguy) reported

    @Sling I signed up about a month ago. I have 2 TV's using a roku stick and the 3rd is a smart tv. It is always buffering and only hd about 30% of the time on all channels on the smart tv. Often a 5-423 error code if I'm correct. It's an @LGUS model.

  • CurtisBlack Mr. Black (@CurtisBlack) reported

    @disneyplus I'm unable to turn OFF subtitles on Roku Need help

  • celticangel Kelly Hitt (@celticangel) reported

    Bobby found free channels on roku that are nothing but very B rated movies, like Thankskilling. Help me.

  • ThomasOwen11 Thomas Allen Owen (@ThomasOwen11) reported

    @AppleSupport Thanks for responding. Honestly I think it’s a bug with your Roku app. My Roku TV has been updated & right now the Apple TV app is the only one having problems. The show works when I stream it on my phone. Might just be something you folks want to look into on your end. Thanks!

  • anplushie Just An Smol Plush Freb Wot Love You (@anplushie) reported

    [cw: food] Today we went to work for a short shift, ate at least one meal, came home and tried to fix our roommate's Roku (no success), went back out and bought soda for me and roommate, confirmed Medicaid and possibly switched insurances. Gonna take shower now.

  • tattoomomma83 Kari Kempa (@tattoomomma83) reported

    You know what would be nice if @DisneyPlusHelp would answer the dm I sent them. I am still getting error code 83 on my tcl roku tv.

  • MovieguysJosh I'm Josh (@MovieguysJosh) reported

    Wait. I think I fixed it. Just a setting on the TCL Roku TV called "Natural Cinema". Hey @TCL_USA and/or @Roku . This is not what any movie has ever looked like naturally in the cinema. Except when they presented The Hobbit in high frame rate, witch was famously terrible.

  • GunPussyOnTheTL Pervitin Junkie Suomi 🔞 (@GunPussyOnTheTL) reported

    >tries to disrupt *succeeds in disrupting >3rd grade production quality >NF using live stream chromakey >kirk cant even get a roku to run properly nice projection, simp

  • LiuKangKicks 💙 Nigel 💙 (@LiuKangKicks) reported

    Disney+ app not working on roku. I’m sick

  • BlaineO11 Blaine Newby (@BlaineO11) reported

    I've had @disneyplus for two days now and haven't been able to use it at all. Roku Ultra repeatedly gives me this error. There is no location setting on a Roku.

  • iammattcote Matt Cote (@iammattcote) reported

    @amots20 @disneyplus HYPOTHETICALLY. Hahahahaaha. Yeah, that sucks. Worst case, you attach a $30 Roku to a device that shouldn’t need it. Haha. So stupid.

  • DazzorT Dazz (@DazzorT) reported

    @BritBoxHelp Suddenly my voice is out of sync between 2-10seconds on Eastenders, Coronation Street Through Prime, on Roku Are users experiencing similar issues

  • caj0285 Craig J (@caj0285) reported

    @disneyplus I keep getting an error 83 on my roku. 2 days in a row after no issues the first day. All other apps work. How do I fix this

  • BradGrenz Brad Grenz (@BradGrenz) reported

    @jamesmielke @amazon The Prime Video app on other devices is also awful. I can imagine the philosophy behind that being a nightmare across the entire platform. I always recommend Roku devices over FireTV.

  • Perry_Ave Ellen Badger (@Perry_Ave) reported

    @ConsumerReports There is a significant incompatibility problem with Disney Plus and many smart TVs that were manufactured prior to 2017, especially Samsung. It prevents subscribers from viewing Disney Plus on their TVs unless they purchase a Roku. Pls look into it.

  • Kudzoo11 Geno Kindley (@Kudzoo11) reported

    This service is a joke. I paid for 3 yr subscription and Disney is giving priority to a free week of service. I have Roku and keep getting protected content license error. I can get on my account but no streaming due to error. Customer service is a joke. @Michael_Eisner. >no good

  • Kudzoo11 Geno Kindley (@Kudzoo11) reported

    @Michael_Eisner @themandalorian @Disney @DisneyStreaming @DisneyStudios @BamtechMedia You are giving priority to new customers signing up for free week service. I paid for 3 years and still can't stream on my roku. This is a reflection of you and Disney. Fix the damn problems.

  • jlovexo Jessica💀 (@jlovexo) reported

    @Al_doe17 @Disney Get Roku. Download the channels you want and sign in with a someone’s login and watch everything live or the next day

  • PrincessHallee Hallee ⚡️△⃒⃘ (@PrincessHallee) reported from Akron, Ohio

    @ATTHelp @RokuSupport ATTv Now isn’t working on my Roku! Is anyone else having this issue

  • itsneverabigail abby 🌿 (@itsneverabigail) reported

    @DisneyPlusHelp homepage won't let me click on anything, including log in. there's also an error when i try and access it on my roku

  • Titty_Guru 🦉 (@Titty_Guru) reported

    @wtfxupwittom92 Tcl roku mine was just under 300 4k smart tv can’t go wrong picture quality is just below samsung and above lg and vizio at 43”

  • Damselplanet Damselplanet (@Damselplanet) reported

    @DisneyPlusHelp can’t log in on either the app (on Roku) or online. Please resolve the issues in the US before you go global. Please reply.

  • gwen_eva eva (@gwen_eva) reported

    @disneyplus mine worked fine no complaints and it's understandable that is it is just starting some issues will happen. my only problem is on my Roku TV I can't find a subtitles settings. though I will admit that with shows like x-men and 90's ones I felt like I was a kid again.

  • QueenDarkWitch Kes Garland (@QueenDarkWitch) reported

    @DisneyPlusHelp My sister and dad are able to access the disney plus but it just won't work for me idk why. I just keep getting error code 83 on my roku. And I can't even click on the login button on any browser. Please help!

  • Heelsgirl0617 Laura Fowler (@Heelsgirl0617) reported

    @zukefresh @Roku @AppleTV I am having the same issues and just tried your suggested solution with no luck. However it does seem to be limited to only certain episodes of certain shows on the Apple TV+ app

  • kyangeles Kyle Yang (@kyangeles) reported

    I bought a Roku tv for my room and this is probably the worst decision bc now I don’t want to leave my room💀

  • WillauerProsky WPWAM (@WillauerProsky) reported

    @The_Analyst Netflix interface awful through Roku as well. Autoplay of previews and auto-start of episodes during scrolling is particularly maddening. Often easier to pay for the same thing on Amazon than to locate it on Netflix.

  • BadWolfBobbi Bobbi; Hi I am Awkward. (@BadWolfBobbi) reported

    @lupin_bebop It all has to do with D+ and smart TVs not working. I have a 2 roku TVs, I be of which is 3 years old and it works.

  • ShanRussell72 Shana Russell (@ShanRussell72) reported

    @thomaskaine5 Go where I want, get what I want to. Mute question cause I have boys and they aren't the gift giving type 🤣 Although my youngest surprised us on our 30th with flowers, a card, & ROKU! Mainly because our DVR is a pain in HIS ass! My techno genius always has to fix it for us 😉

  • WWENetworkChron WWE Network News (@WWENetworkChron) reported

    @roverdragon It won’t be. Beyond the Ring was merged with the standard documentary section on most devices. I believe that caused an unintended issue with Roku and Apple TV.

  • Kudzoo11 Geno Kindley (@Kudzoo11) reported

    @disneyplus I'm not getting this service on my Roku device. Please fix it.

  • thisismaddie Maddie Laine (@thisismaddie) reported

    Disney+ just made my Roku crash. To be fair, I did just download the channel so that could be the problem

  • harleyvwarren Victor Villanueva (@harleyvwarren) reported

    @bjorn6 @Certinfy @disneyplus @Roku @AppleTV @TheBoysTV I would say The Last Jedi is my favorite outside the original trilogy. Attack of the Clones is probably the worst.

  • TorriK0 GGL | Murr Krihmas TorriK0 (@TorriK0) reported

    @SeshMEvans I wonder if it's a device related issue, I was watching Good Troop on my TLC Roku TV and when I went to go watch it on my iPad, it picked up right where I left off.

  • ErinESchaefer Erin Schaefer (@ErinESchaefer) reported

    @dfriend Nope- 2019 Roku 4K TV. Found a few other twitter users with similar problems. Hopefully a software update is forthcoming.

  • sunburnsapphic 👑 (@sunburnsapphic) reported from Fairfield, California

    I factory reset it cause it wouldn't let me download the app and now my remote won't pair pls help 🥺@Roku

  • CardozaGab Gabriela Cardoza (@CardozaGab) reported

    @B2the7 @MadalynSklar @disneyplus @verizon @VIZIO @Roku Oh poor thing. I'm sure that will help.

  • PageGrrrl34 Erika (@PageGrrrl34) reported

    @DisneyPlusHelp we get “Error: Protected Content License Error” when we press “play”. As a result, we cannot watch ANY movies. This is extremely frustrating. We are on a Roku 3600X. Please help.

  • KJDragon70 TIME TO PARTY BOYS! 🐉 (@KJDragon70) reported

    11. Actually, speaking of that music thing. I almost forgot that Roku is SUPER into music himself too! He could critique or help out with Inami's music..although he's not too fussy and neither is Inami. xDD

  • Jessybah ghost fieri (@Jessybah) reported

    @m_mussburger omg no.. I had a firestick in my room but it was being so glitchy/not working so I just did what any good american would do and bought a new roku

  • Kyle_WI Kyle (@Kyle_WI) reported

    @SunsetSwift89 @disneyplus @DisneyPlusHelp I knew there would be problems, but this is getting crazy. Roku’s @disneyplus app worked fine Tuesday afternoon, but since then I’ve got nothing. Works with LTE on my phone, but not with WiFi, even though the signal says excellent.

  • HeatherZiph Heather Ziph (@HeatherZiph) reported

    @DisneyPlusHelp My son signed up the other day, I’m aware there are issues. We’ve tried logging in on various platforms, computer, XBox, Roku, iPhone, and get a contact customer service or we can’t find your account message.

  • TheKenEvans KenEvans.com (@TheKenEvans) reported

    Hey @SIRIUSXM, if you're not gonna replay @BustedOpenRadio at noon, please update the @Roku app so I can listen to the podcast. This @daznglobal radio show is not working.

  • volition_vx volition_vx (@volition_vx) reported

    @xVeHeMeNcEx @themandalorian @disneyplus Numerous UI issues on the Roku app, where shows that were listed were just flat-out unavailable. Also they butchered the aspect ratio of SD shows like The Simpsons. Cutting off visual jokes. Singing praises is kind of premature. It's new. Benefit of the doubt. But it needs work.

  • dustinpwalsh Dustin P. Walsh (@dustinpwalsh) reported from Plymouth Township, Michigan

    @C_Nicolich Error codes left and right. Can't even access the app on any device but my phone. We use Roku on all TVs.

  • manhattanista anonymous (@manhattanista) reported

    @Roku need help- would like to speak to a human-i own 6 rokus and rec'd a notice that i must upgrade. do i have to upgrade all or just one account.-tried your chat line and it was not successful- have a tel number but no option to speak to a person-