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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (29%)
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Playback Issues (26%)
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Crashing (24%)
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Buffering (20%)
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Video Quality (2%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Louisville |
Buffering | |
| Grand Junction |
Sign in | |
 Huddersfield |
Sign in | |
| Orlando |
Buffering | |
| Ithaca |
Buffering | |
| Denver |
Crashing |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Tripp
(@bjtripp2) reported
@OfficialSpitzer @paramountplus Mine wanted me to sign in again but I just backed out and loaded the app on my Roku again and I was signed in.
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Duane A. Linn, Judeo-Christian Theologian
(@DuaneLinn1969) reported
Just a side complaint... @Roku and @SIRIUSXM, Can you please get together and fix the "bypass mode" on the Roku Streaming App? I hate having to log-in every time I want to use my SiriusXM. I don't have cable TV and I start my mornings every day with music. Thanks and God bless.
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DatuuNoon
(@DatuuNoon) reported
@plantmath1 Ye but it was during a market crash. And even more severe already in progress in growth. If markets were trending positive and ROKU was alone in downtrend, then yes. But kind of hard to separate what was due to analyst call, and what's from sympathy selling.
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Cicely Noel Robinson
(@sinistercic) reported
@paramountplus I could only watch tonight's game in 6 minute intervals with 1 minute in between restarts. It wouldn't work with ROKU so I switched to Firestick WTF????
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Matt
(@MM_USA_2020) reported
@paramountplus so annoying. Roku app has stayed signed in without problems for over a month, but then I canceled so it won't renew but membership is still valid until 1/26, but now it logs out once or twice a day.
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Ciprian Gheorghe MD PhD
(@kalamityjack) reported
@paramountplus is so incredibly crap once again. Website not working properly, phone app freezes every 2 min, Roku app same.
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Joseph Vandebor
(@joseph_vandebor) reported
What happened to The Roku Channel Lol not working WTF ?
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Craig Ball
(@Mari_Juanda) reported
@paramountplus Had the misfortune of having to use your Roku app to watch the game last night. After suffering thru over 20 freezes, error messages and being told that the "content was not available" I ended up listening to the game on the radio. Pitiful.
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Jason Keen
(@KeenMachine76) reported
@grumpynurse74 @paramountplus Fix these issues! Annoying every 5 minutes. Tried to watch on Roku and Apple TV @paramountplus
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click the link in my bio 🖤
(@senoj_trinity) reported
@WEtv why is the roku app not working?
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Bill Brewster
(@BillBrewsterTBB) reported
So, I’m going to wind down by watching some Seinfeld. On Season 2. Watched 1 episode, turned TV off. Problem is Netflix, via Roku, played to episode 8. Happens a decent amount. Not their fault but has to skew viewership stats. Live has similar problems FWIW.
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julie-*VOTING*-mom 💙💫🌊 Against Fascism
(@juliesauls901) reported
@paramountplus SERIOUSLY your app on Roku is now playing ONLY commercials, then freezing the show and dumping me out. Other apps work fine. I want a REFUND.
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Pat L
(@thatspluctastic) reported
@YouTubeTV the most annoying thing, I can no longer press and hold the right arrow on my @Roku TV to fast forward through a recorded show. Need press one time for each 15 seconds. If I need to rewatch the end of a show that’s 200 clicks. Bad UX please fix.
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Ani Kotevvit
(@AnikoTevvit) reported
Been trying to watch Shakespeare in Love on @plutotv since earlier this evening. I don't mind watching commercials, I don't, esp when this is the only place I can see it. But every time there's a glitch the damn thing goes back to 34m in. Your TCL/Roku app SUCKS, FYI.
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Skeptic Millenial
(@2020AdultPlease) reported
@paramountplus your Roku app continues to error during the NFL stream. Internet is wired and stable. Roku was system restarted and have logged out and back in. Every 5 min or so at best have to completely reload from fuzzy and miss several seconds. Hard to want to stay subscribed
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Leslie 🎻Twin A ♏️
(@IamMiMorena) reported
@hsofia I’ve used a Roku for over 12 years when I stopped cable. Most people had no idea what it was. My attorney handling my divorce told me about it to help save money. Didn’t really miss cable except a few stations & as time went on apps were created to get them by then I didn’t care.
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Aine Breathnach
(@AineBranagh) reported
@tannerjreads I think it’s a Roku problem. There is no option to lose the dub track. 😥
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Moose
(@Moose994_) reported
@RokuSupport I’m not sure if it’s the Roku device or just the controller, but I have ran through so many batteries. Is it normal to for the controller to work one day and then totally not the very next day?
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brooklyn carter .
(@ayoosashh) reported
roku or firestick..somebody help please 😩
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Kenny Kott
(@KennyKott) reported
Hey. @paramountplus, @Roku, @RokuSupport Watching a football game shouldn’t be this difficult. Absolutely terrible.
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Glen Uber
(@TheZenOfGlen) reported
Hey, @CBS: You really need to fix your crappy @Roku app. There’s no excuse for the live feed to throw a playback error every 5 minutes. And don’t say, “the problem is on your end”; the connection is solid, the wifi signal is strong, and nothing else on the network is failing.
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CHRIST SUPREMACIST
(@Jesus_Supremacy) reported
@NFLonCBS @paramountplus Wifi strong. No issues on any other apps. @askparamount Both your ROKU TV app and Android app get the same error message. Totally ruined my playoff game experience today.
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MDK1701
(@MDK17011) reported
I'm using the IMDbTV app on Roku. Don't know if it'll be much different than using it through Prime. Already have ads 5 minutes in 🙄 Just 2 though. Picture quality is fine but can't use a display for time like on Prime 😕 #BLACKSHEEP 🐑💀 🐑 #FrightClub
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Shar-Pei
(@JOelschlegel) reported
@redbox Having strange streaming issue on a Roku Ultra trying to stream Automata. Got into Ad display loop where it went to display ads, went back to movie for 2 sec, back to display ads, movie for 2 sec.. and kept repeating that pattern. I could never finish watching the movie!
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D By Default
(@domdetails) reported
@KiaraSimonee I’m so irritated trying to watch this game. Been signing in with my folks login and can’t watch ANYTHING without it dropping. Have a new Sony that came with android tv and don’t have any problems so I know it’s Roku.
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Jeremy Jones
(@blondage78) reported
@MattSCardinal @paramountplus If your using a Roku device use Apple airplay and cast from your phone. My Samsung tv has no issues with the app but Roku and paramount don’t work well together
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mitch g
(@ghctim) reported
Such crap on @YouTube - Gotcha! Has to be the worst. And no way to block on YouTube Roku app. YouTube app needs better parental controls
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⚢ ❦ 𓂀
(@courtneybrivnnv) reported
@hbomax and @Roku REALLY need to work together to fix this app on this tv. 😒
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julie-*VOTING*-mom 💙💫🌊 Against Fascism
(@juliesauls901) reported
@paramountplus @SEALTeamWriters since you don't seem to reply to tweets or have a help section in your app OR on your website, I'll put another note here... app doesn't work on Roku since yesterday. Basically as soon as free trial is over it stopped working.
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julie-*VOTING*-mom 💙💫🌊 Against Fascism
(@juliesauls901) reported
@survivorcbs @paramountplus what's the deal?? I'm not able to watch finale of season 40, the @paramountplus app keeps crashing my Roku when I try to watch. Shows commercials though! WHAT A FRAUD. APP DOESN'T WORK. No help on website, no twitter customer service.