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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Crashing (33%)
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Sign in (28%)
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Playback Issues (19%)
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Buffering (16%)
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Video Quality (4%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Murfreesboro |
Crashing | |
| Dallas |
Crashing | |
| Oakland |
Crashing | |
| Columbus |
Sign in | |
| Dallas |
Crashing | |
 Caracas |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Nev
(@kmmidk) reported
@BallySports pls fix the audio on the roku app. I have to turn it up way to high to hear the game and then the app commercials about blow the speaker. Vastly different volumes.
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NatT96
(@JustPressPlayYT) reported
@Ask_Spectrum Spectrum authentication login not working, cannot access SpectrumTV or apps requiring sign in AT ALL! Wondering if possibly the servers are down and no outage is reported? Error Code ELI-9000 (Roku, Mobile, Not Laptop or TV)
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Jeff Littlejohn
(@jefflittlejohn) reported
This Bally Sports Roku app is really the worst sports delivery device possible. Audio out of sync with picture. Video disappearing. Wildly different audio levels between game and commercials.
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webdawg82
(@sweber0918) reported
@Roku if you fail to work out a deal with google and lose YouTube tv due to your ego, be prepared to buy back your equipment from subscribers or face potential class action lawsuits from your subscribers
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Jerry Gould
(@JerryGould) reported
@YouTubeTV Fix your gripe with Roku. We've invested in Roku devices for every TV. If it comes down to it, we'll cancel our YouTube TV subscription and sign up with one of your competitors rather than discard all the Roku hardware that we've purchased (sunk costs). I'm sure we're not alone.
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Joel Eden, PhD
(@joeleden) reported
@jseiden I pay for a box from Fios I don’t use (it’s broken anyway), just to have access to a channel lineup that I watch on Roku/Apple TV...it’s like tech debt tax.
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Oloffson
(@Oloffson) reported
@Google please work it out with @Roku for goodness sake!
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Jon Hannings
(@jbhannings) reported
@BallySportsSO All kinds of audio issues watching on the app on Roku TV. Ads loud as heck but the actual game I'm watching is barely audible at the same volume setting.
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Ask Spectrum
(@Ask_Spectrum) reported
@kfnotalone1130 Unfortunately, We're still working on resolving the issue with Roku. My apologies again. -SF
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p - ⚡Chuck Cowart⚡
(@chuckcowart01) reported
@BallySportsFL I have a Roku and have the Bally Sports app. Please fix the sound on Games. Also I live in Brandon,Florida and I'm not able to see all Florida games. Plz fix issues
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Travis Lazarczyk
(@TLazarczykMTM) reported
First you can't make it work with NESN, now @YouTubeTV, you're fighting with Roku. What the hell is wrong with you?
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PacoFuentes74
(@PFuentes74) reported
@bourbon_america @YouTubeTV Uh, that had nothing to do with Roku. That was Google. Like this new issue is also Google.
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EMK Seattle
(@hulotat404) reported
Is anyone else's HBO Max app on roku glitchy as hell? The app's two favorite things to do are secretly go back to the first episode of a series no matter which episode it says it's playing and cut to the end of an episode when you try to fix it
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Denver
(@DenverGravitt) reported
I thought Fox Sports turning into @BallySportsSW was essentially a rebrand but my Roku app just updated and turns out they just made it terrible
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phil, noted fabergé egg enemy
(@pnc) reported
@lyzidiamond ok, i promise to never talk about work again but since we're mutuals now: the h*roku dev center whips ***, thank you
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kyler !
(@blesspetals) reported
@rezetto ROKU KHSJS HELP I CANT CATCH A BREAK
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PacoFuentes74
(@PFuentes74) reported
@dudebroing @YouTubeTV Roku isn't the one playing games here. I'm not replacing my TV if Google can't play fair. Plenty of other steaming options that will still work on Roku.
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Tim
(@trobdawk4) reported
Really glad @BallySportsCLE decided to update their app mid game. Logged me out on both my phone and Roku, and now guess what, cannot get logged back in. Another win for Bally #smh #terrible
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Linda Woods
(@lindawoods) reported
@Ask_Spectrum what’s up with the spectrum app not working on roku today? I see others complaining about it too.
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Will Vetter
(@1039SOSH) reported
@MickLellan @BallySportWI For sure. Never has this issue with the FSGo app. Tonight, the app converted to BallySports and now I have issues. Restarted the Roku and everything, but issues persist.
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Leigh Momii
(@jetleigh) reported
"Recent negotiations with Google to carry YouTube TV have broken down because Roku cannot accept Google’s unfair terms as we believe they could harm our users." 🤬
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GuyNoir1138
(@GuyNoir1138) reported
@VuduSupport I haven’t been able to load videos on my Roku TV for days. Please help!
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ommp pay it forward
(@ommpeddie) reported
@Google reopen negotiations with @Roku & YouTube TV. Dear Roku Customer, We are sending this email to update you on the possibility that Google may take away your access to the YouTube TV channel on Roku. Recent negotiations with Google to carry YouTube TV have broken down.
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Will Vetter
(@1039SOSH) reported
@MickLellan @BallySportWI For sure. Never has this issue with the FSGo app. Tonight, the app converted to BallySports and now I have issues. Restart the Roku and everything, but issues persist.
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Richard Velez
(@ravelez22) reported
@BallyPanthers @BallySportsFL @FlaPanthers Is anyone else having sound problems (too low) with the new Roku app? I went there because it’s only lo-res on Xfinity 89. #Winning
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Nate 🇺🇸🏳️🌈
(@big_nate2000) reported
Hey @Roku @RokuSupport who do I talk to so I can get support for my stuff. I have a very expensive paper weight and your website is of no help at all. 👎🏻 #Roku
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JD
(@IgnitorKid) reported
@D_J_Harvey @klwillis45 My Roku's still have the FSG app and are working. I updated it to the Bally app on my phone and it keeps saying something went wrong when I login.
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Mark Lazenby
(@mlazenby59) reported
@BallySportsSO @PredsOnBally My app on Roku will not work with Spectrum. Thanks Bally I missed the game tonight!!!
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Pam
(@Pam2448) reported
@PredsOnBally not working on @Roku via @GetSpectrum
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Ashley Peterson
(@Ashmerf22) reported
@IObiRobI @BallySportsMW We had issues logging into my Roku as well and couldn’t watch the game. 😒