Roku status: streaming issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Roku users through our website.

• Crashing (29%)
• Buffering (27%)
• Sign in (23%)
• Playback Issues (17%)
• Video Quality (4%)

Live Outage Map

The most recent Roku outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Sign in	17 hours ago
Yuma	Crashing	2 days ago
Morro Bay	Crashing	3 days ago
Quixeramobim	Playback Issues	3 days ago
Gilbert	Sign in	3 days ago
Phoenix	Crashing	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  **** Dracula (@stilltrynnadie) reported 3 minutes ago

  Low-key hate roku I hit the ok button multiple times nothing but if I so much as accidentally touch the guide button I get my YouTube video sent to the ******* backrooms @Roku fix your **** NOW

• 
  Jon P (@BamaGrad00) reported 6 minutes ago

  @roku The new home screen is awful

• 
  Rob Ables (@rables73) reported 9 minutes ago

  @Roku Hi @Roku thanks but as I stated in the original post, it does it on all 4 of my Roku devices, so it is not a restart issue. Also, it is only the @MLB app. None of my other apps have this issue or other buffering. The MLB app does it multiple times per game and gets stuck.

• 
  RightSideRobert (@robert23190) reported 11 minutes ago

  @red_chem_lite @Roku FORENSIC LAB REPORT Case: REM-2026-0729-FTV Date: 29 July 2026 Sample: Damaged Amazon Fire TV remote Analysis: Bite marks are human, not canine. Dental features match standardized U.S. Army dental work (military-style restorations and wear patterns). Conclusion: Damage caused by a human with prior U.S. Army dental treatment. No dog involvement.

• 
  shane✌️👍 (@shane_grand1) reported 14 minutes ago

  @Roku The new home screen is terrible..switch it back

• 
  Tundrawalker⍟⍟ (@tundrawalker00) reported 17 minutes ago

  @TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.

• 
  Ben (@Fly_Guy79) reported 21 minutes ago

  @Roku ya its terrible. where the save list go? terrible ui change. glitchy screen freezes. back up job nerds

• 
  FrancisCOM. (@fmarqueze) reported 23 minutes ago

  @roku now it turns out that if I don't have internet I can't watch broadcast TV. What a terrible system, I'll never buy a TV with Roku again.

• 
  Heather Larson 955,703 (@WriterHeatherL) reported 27 minutes ago

  @SaThomas__ I get it with every “smart” tv. Roku, Google, the Amazon thing… they all stink. Same class. All annoying. @Roku is no different to me. I had no problems with OTA tv, js

• 
  Reality Bites (@realitybites_11) reported 28 minutes ago

  @Roku @RokuSupport your product is becoming unusable. Constantly unpairing the remote after exiting an app.

• 
  Peter Jones (@Peter_B_Jones) reported 28 minutes ago

  @Roku after being a long time customer for over 15 years and bought over 15 devices from you, the best you can offer is 30% off when one of your most expensive devices stops working because of a hardware issue?!?! Not to mention terrible customer support!!!

• 
  Travis Lausch (@lauscho1) reported 29 minutes ago

  @RaceCanada_ca @TSN_Sports @Roku (realistically, I'm guessing there was some kind of error and one that was actually expertly quickly fixed... but still, that damn near made my heart stop)

• 
  Jerry Young (@xprezJerry) reported 31 minutes ago

  @Roku This is possibly the worst update in recent history. I have disconected my ultra and using the built in Vizio apps now, that is how bad it is. Looking for better solutions elsewhere #roku

• 
  chelsea (@whataboutwaldo) reported 31 minutes ago

  Why is @Roku customer service the worst

• 
  CBJ (@chrisbjohns) reported 35 minutes ago

  @Roku one of your updates completely crashed my Roku brand TV. Any support tips? This seems to be a common issue in recent weeks.

• 
  DonJuan391 (@DonJuan391) reported 40 minutes ago

  Why is the @AMC_TV plus app not working on @Roku AMC Plus not working on Roku TV has been a problem for a while now.

• 
  Sydney 👑 (@LoveMyFFAJacket) reported 40 minutes ago

  @Roku How do we turn this **** off? It doesn’t work for people who use inputs just as much as streaming. I want to sort my Home Screen how I want it. Ironically how my parents Samsung TV does.

• 
  Anthony (@AnthonyAngelo99) reported 41 minutes ago

  @AgentAmish @FrndlyTV @Roku I agree. It’s been over a year and I’m not experiencing anything better with frndly. In fact lately I’ve been having problems with guide accessibility. And they just updated the home page with smaller icons and filled with suggestions I don’t care about and they’re in my way

• 
  Jennifer Glazer (@JLGlazer) reported 43 minutes ago

  @Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.

• 
  cyberale60 (@cyberale60) reported 46 minutes ago

  @Roku It’s terrible for people with vision issues. The icons are too small. It was better the way it was with the large icons

• 
  Random Acts of Crochet Kindness (@stuckathomemom) reported 47 minutes ago

  @TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!

• 
  tac0ghost 👻🇺🇲👻 (@tacooghost) reported 47 minutes ago

  @Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.

• 
  Jacque and Matt (@theDIYvillage) reported 49 minutes ago

  @Roku Yeah, nope. Not being able to remove Live TV & Live TV Guide is a no go. Access to inappropriately aged content for kids is unacceptable. Money talks I suppose. Fix it.

• 
  Hugh Jorgen (@hughjorgen921) reported 53 minutes ago

  @Roku I have purchased numerous Roku devices, but all were purchased as appliances, not applications or services… your new home screen is quite possibly the worst intrusion of all. You are either assuming to know how we use our appliances, or you are spying on us. @DOJFraudDiv

• 
  Matthew Keys (@MatthewKeysLive) reported 55 minutes ago

  @Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!

• 
  TheBarbequePit (@BarbequePit) reported 56 minutes ago

  Still no help on this btw @Roku

• 
  phshbone (@phshbone) reported 56 minutes ago

  @Roku new layout is awful. Switching back to just individual apps on my smart tv

• 
  MrRamone420 (@MrRamone420) reported 58 minutes ago

  @Roku It changed over today and it's absolutely terrible. Everything is all over the place and has messed up my apps and home screen. How do I change it back, cause I'm just getting rid of this TV and will avoid using Roku system and products. You know how to lose customers

• 
  Arlene (@zfatcat2) reported 59 minutes ago

  @EarperMarine @Roku Are other people having the same problem? It's a Roku and/or TV programming issue that affects the apps running on it. Jeez...what a pain...I'm sure. 😳

• 
  Matthew Keys (@MatthewKeysLive) reported 1 hour ago

  The biggest problem with our @Roku TV: It's not earning the company any money because it is stuck in an unfixable boot loop. I bought this TV at Best Buy three years ago. It was for an elderly family member. She loved it. Until she didn't. As I was packing for the StreamTV Show last month, she called me to say her TV kept rebooting itself. "It's stuck on the spaceship thing," she said. I had no idea what that meant. I gave her my Sony TV to use while I tried to fix the problem. And let me tell you something, I have tried literally everything. I searched online for a fix, and found a number of Roku TV users who have encountered the same thing: For no reason, their TVs just randomly started boot looping, and trying to download and reinstall the firmware through Recovery Mode was no help. Some people suggested holding down the reset and power buttons for a certain length of time. That didn't work. Others suggested draining "zombie power" by pressing the power button for a half-minute while the TV is unplugged. That didn't work. A few said connecting to a mobile hotspot while in recovery might work. It didn't. One person suggested hooking the TV into a router via Ethernet. Well, this TV doesn't have an Ethernet port. This is the second Roku-powered TV that has caused us an issue. The first was a Walmart Onn-branded TV that died after six months. I figured one of Roku's own TVs was a reliable replacement, because the company told us as much when it started making its own TVs a few years ago. Then, executives promised that shipping Roku TVs where the company controlled the entire supply chain would help it make better-informed decisions about how its users were interacting with their devices, which would lead to better hardware and software experiences. Ultimately, our issue likely boils down to this: Roku uses cheap hardware in its smart TVs and streaming boxes to keep costs low. Executives said as much earlier this year when they affirmed that the ongoing processor and RAM shortage was likely to be a boon for Roku's business, because the company's operating system doesn't require premium hardware to operate. But the decision to use cheap hardware also means that it is more prone to breaking, and that is a major problem for a company like Roku. The company's $1.1 billion platform business is inherently dependent on consumers having reliable hardware that allows them to interact with said platform. When streaming devices and smart TVs break, it not only prevents customers from using their platform, it leaves a sour taste in their mouths — and customers are prone to abandoning the platform for a competitor. Which, in my family member's home, is now what has happened. She's inherited my six-year-old Sony TV, and she loves it. She's not giving it back. It runs Android. There's a bit of a learning curve, but she's committed to figuring it out. "I'm done with Roku," she told me. "I hope Fox knows what they're buying." $ROKU