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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (27%)
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Crashing (27%)
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Buffering (26%)
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Playback Issues (16%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Greenville |
Playback Issues | |
| Tampa |
Video Quality | |
| Lansing |
Crashing | |
| Miami |
Buffering | |
 Stralsund |
Sign in | |
| Columbia |
Playback Issues |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Nero
(@Dominus_Nero) reported
My 4 year old TLC tv has just started having backlight issues. Meanwhile my 12 year old 1080p Samsung TANK tv is still trucking along. If only Samsung had Roku built in.
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NOW Help Team
(@NOWHelpTeam) reported
@beckylemaire Hi Rebekah this has been a known issue however Roku believe they have found the cause of the issues and are planning to release a software build in the next 24 hours to help resolve this issue.
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Sean Quinn
(@SQuinn17) reported
@GetSpectrum why does every other streaming service work on Roku except for you?
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Stewart Ulrich
(@stewulrich) reported
@NBCNewsPR Need help with the NBC News app on my Roku TV. How can I get an answer?
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Legend Bartlett
(@LegendBartlett2) reported
@Roku fix the issue where no one can watch age restricted stuff on YouTube for over a year roku devices
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david williams
(@dantivirus) reported
@ColleenCanTweet I've been trying to find a universal remote that will work with my Xfinity and Roku TV. That would make things far easier.
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Stu Robinson
(@robist) reported
@paramountplus Same result using Roku app, iOS app or Internet browser. Please help. (2/2)
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Sean Quinn
(@SQuinn17) reported
@GetSpectrum why does every other streaming service work on Roku except for you?
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NOW Help Team
(@NOWHelpTeam) reported
@Bellabobies Hi. Apologises for any convenience cause by the issue with the NOW Roku stick. However Roku believe they have found the cause of the issues and are planning to release a software build in the next 24 hours to help resolve this issue.
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Benita Lotkhamnga
(@BenitaJoy) reported
Wait... me being frustrated about trying to get Lao/Thai subtitles for my mom to work to only realize the subtitles have to be controlled via @roku settings and they only support English, Spanish, Dutch, French and Portuguese. I see... 😒
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Kristen 🐈⬛
(@beechwoodlove) reported
Yet another day of @Ask_Spectrum’s piece of **** Roku app not working. Why do I pay for their cable “services” again?
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Rae ☀️
(@_MisfitLunatic_) reported
So my mum has failed at setting up the TV. She has it all plugged in, made a Roku account, but there is no code to put in for it to connect the TV to her account. So now she's back to being mad and pouty. I'd offer to help, but knowing her, she'd tell me I'm too stupid to help.
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TimSixFo
(@TimothyChauvin) reported
@News4Laughs @Roku Grab the silicone cover on Amazon for a few bucks. Volume problems will never happen again
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Stewart Ulrich
(@stewulrich) reported
@MSNBC Need help with the NBC News app on my Roku TV. How can I get an answer?
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Destiny Mom 🇺🇸
(@purplelady958) reported
@Ask_Spectrum Live TV. I don't have a cable box. I stream through roku. Understand every other channel is fine. Just these 2 hours for this show. It won't even work on my phone.
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Colleen Stevenson
(@ColleenCanTweet) reported
@dantivirus I do that with my roku remote a lot. I’m like WHY IS THIS THING NOT WORKING and it’s just because I’m using the wrong remote.
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Christopher Poole
(@15CPOOLE) reported
@Huwarr @JesperOtten @F1 Thanks. Worked for me on the computer but the app and Roku app wouldn’t work. GlD I got to watch it though!
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Cap
(@Vladi_OnDaBeat) reported
@Roku the Streaming Stick was probably the worst version to buy. 1. The cable that connected from the power cube to the stick, the male adaptor broke off 2. The reconnect of the remote controller is impossible 3. And if you do have to Factory Reset, you lose all your settings.
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sagacious words
(@manishaimani) reported
Having a brother has a tech geek is a blessing and a curse. He absolutely HATES everything about Apple products so no help there. He knows how to control my ROKU Tv from his room. How? Idk but he does 😑.
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ZenBeary
(@ZengFuey) reported
@VusiSambo This, tells me the SABC has a content quality problem. They not getting the eyeballs, attracting ad revenue. TV licensing electronic devices will not make it better, either. They should look at a vehicle like Roku or Chromecast and learn to package their content better.
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Cheryl Shaw
(@CherylShawty3) reported
@BBCiPlayer I’m trying to watch Good Trouble and the beginning trailer is buffering on a black screen then resetting my Roku
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Cap
(@Vladi_OnDaBeat) reported
There needs to be a way to reconnect controllers WITHOUT having to push the reset button. Make a port on the remote and make a cable that connects. Or a way to connect with my phone. The real issue is that somehow, when the power flickered, my @Roku stopped connecting to WiFi...
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R.C.
(@roques1985) reported
Sure would be nice to watch the NASCAR Bristol dirt race on the big Roku smart TV in my office, but it seems that the @Ask_Spectrum app has decided it does not want to work. I get near constant buffering and an error RLP-1007... tried resetting net and still broken.
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NOW Help Team
(@NOWHelpTeam) reported
@steveshanyaski Hi Steve, this issue is still ongoing. However Roku believe they have found the cause of the issues and are planning to release a software build in the next 24 hours to help resolve this issue.
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scott glennon
(@scott4567) reported
@Roku My roku stick has stopped working. It does not access my modem. When I try to get help, your website says "token not recognized" If I don't get help today, I'm going with google express. Enough nonsense.
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Cap
(@Vladi_OnDaBeat) reported
Which really has nothing to do with the remote. Yet affects it all the same. This happens every 3 months or so. This shouldn’t happen. Again this is regards to the Roku Streaming Stick. Nothing else known yet. Please fix this @RokuSupport
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lex 📸✨🪴
(@britalexiis) reported
I’ve doing so much school work that I just said “moodle” into the Roku remote 😭
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Salgado
(@Dsalgado15) reported
Hey does the roku stick work for the set up or only fire stick ? @RedskinVerified
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b.1.1.7 is no joke
(@sisyphusgal) reported
@HBOMaxHelp I went to use the roku app and it's asking me to renew a subscription. I pay for HBO through Hulu so I don't know what it is asking me for. Would you help?
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Harry Bosch
(@TRPWL) reported
@MLBNetwork why doesn’t my Apple app login work for my RoKU MLB app?