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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Full Outage Map
BufferingProblems in the last 24 hours
The graph below depicts the number of Roku reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Roku. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Roku users through our website.
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Sign in (30%)
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Buffering (24%)
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Crashing (23%)
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Playback Issues (20%)
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Video Quality (3%)
Live Outage Map
The most recent Roku outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kansas City |
Crashing | |
| Detroit |
Playback Issues | |
| Chambersburg |
Sign in | |
| Port Townsend |
Sign in | |
| San Jose |
Buffering | |
 Vicente López |
Buffering |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Mark A
(@Mmaggu) reported
@hulu_support continuing issues with the CBS local feed in Tampa. Looping, unavailable and a new one tonight. Selecting the channel stops Hulu and screen goes to the home Roku screen. Not doing this with any other channel. Please help.
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JoshForte
(@JoshForte) reported
@hbomax When I try and select (play) a show on this app on my @Roku, it just refreshes the screen. It does not start playing the select title. What should I do? I’ve already called support and they just tell me to restart every time. But the problem keeps resurfacing.
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andy kulina
(@kulinauk) reported
@CoachMinich @Logi513 I hope you can still “cast” it to the TV using Apple TV, etc. I’m annoyed it doesnt work via Roku.
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Josh Sternberg
(@joshsternberg) reported
@gerryfsmith ::knocks on wood:: HBO Max has been good for me on Roku. The NBC apps have not. Which means I have not watched any Olympics yet because of "system error."
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Daye Williams
(@TacoBell_Lord) reported
@TeamYouTube has the absolute worst app on Roku. Crashes every single time. 😑
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yaseen
(@yaseeen76) reported
@optionsprochick ah wow, that sucks. I hope they fix it oooof! (not much other than TSLA ROKU btw)
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Matt || rt/like pinned pls ||
(@adoringshuri) reported
The HBO MAX app may be the worst app I've ever used so far. It is so bad on my Roku TV and the firestick. Takes about 5-10 minutes for the app to actually load. Browsing through the app takes forever. Takes about 20 seconds after you hit the pause button for it to pause.
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G. Chorch-Trickelbank
(@trickelbank) reported
@JaredKMueller It's up for me - is there a chance the card you used to pay for it last year is expired and your renewal didn't go through? If not, this has happened to me before on my Roku. You've probably tried this, but deleting and then redownloading the app fixed the issue for me.
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Ryan McCann
(@WRyanMcCann) reported
People complain about UI issues with their apps but own a $20 firestick or roku, get an apple TV like an adult
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Elizabeth Meath Baker
(@ElizabethMeathB) reported
@RevRichardColes Other smart sticks will work with iPhone, we have a Roku and an AppleTV both will do it. But frustratingly not the Amazon stick.
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♦️
(@iSmiteTheIce) reported
Dear @Roku, Your latest few updates have made my old Hisense TV a mess. Why can't I keep my TV reliably connected to either DeX or YouTube without timing out? Mind you I live alone and everything else, including Wifi, is new and working. Fix yo' selves! Thank you
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JOHN MORRIS
(@mashfan0678) reported
@JPTVWrestling Hey. I singed up for #WLN via Roku several weeks ago, i had a power outage yesterday and when i try to sign back into my account it tells me my e-mail address does not exist,,,, what now?
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Eric
(@drkilometer) reported
@NBCSports I’m aghast at this Olympic coverage on your apps: commercials randomly spliced in, terrible sound mixing, can’t hear the (boring) announcers, non-intuitive app design on @Roku and iPad. Yes, I pay for cable. YOU HAD AN EXTEA YEAR TO PREPARE! FIX YOUR STUFF.
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Heather Caygle
(@heatherscope) reported
@kelsey_snell @TonyRomm Oh man HBO app on my tv (not roku) is freaking terrible too
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John
(@John01886989) reported
@hbomax I'm begging you, PLEASE FIX YOUR ROKU APP
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Tim -- r00t folding team #258829
(@PrivacyWonk) reported
Watching Olympic Surfing Semi-finals on a @Roku device via @NBCSports. This is a terrible experience. Ads are being injected on top of content as they cut out right over the announcer mid-sentence. 1.5min of content -> 30sec of ad. Repeat. Why?
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Sleepy Gary
(@SleepyGary10) reported
@SirPattBurke Broo. My broker is having issues. Can't buy or sell any options!!! Worst cuz zoom and Roku are doing work. Pain
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Josh Sternberg
(@joshsternberg) reported
@mcdermott The NBC Sports app on my Roku keeps telling me “system error” so I have given up.
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Kelsey Snell
(@kelsey_snell) reported
@TonyRomm HBO Max and Netflix are both glitch trash apps on Roku
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UpOnTheCatwalk 🌊🏳️🌈
(@80s_alt) reported
@CordCuttersNews The new @Sling app for Roku is super! I love it, but for one glitch. When I start the Sling app on Roku, I get a message at the top of the screen saying incorrect user name or password; try again. The thing is, I have already correctly registered the app and TV
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Michael
(@mhm0917) reported
@2Pups2ManyCats @JezzicaRebbit @HBO Did that updated the app upgraded the speed of internet nothing helps it’s literally unwatchable on roku and will glitch every 10 minutes or so on PlayStation
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Maf Vosburgh
(@MafVosburgh) reported
@RevRichardColes The newer Fire devices do support Airplay so that should work if TV is newish. Otherwise you can always get a cheap Roku box for that.
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Colt
(@Col_Trey10) reported
NBC app on Roku is by far the worst thing ever invented. All I wanna do is watch the Americans dominate every country. #FeelsLike45Again #CityOnAHill
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Abie Sutton
(@abiesutton) reported
I can't access @YouTubeTV on my @Roku products anymore. Anyone else having this problem? Is a resolution coming anytime soon?
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Max
(@mac_clemons) reported
Where can I watch 90 day on Roku?? Help lol
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Paul Brezgel
(@paulbrezgel) reported
@slinganswers A hard reset on the Roku can fix the login issue on the website? How is that possible? 🤔
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Molly Pfeiffer
(@PollyPfizzle) reported
@NBCOlympicsHelp Trying to watch the replay of last night's primetime coverage (gymnastics and swimming) and the event is truncated! Cuts off after 3 hrs and misses the huge finals of the night! Please fix! On Roku using the nbcsports app.
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Alejandro Rosales
(@Alek1681) reported
@hbomax @hbomax awesome!!!.. but... can you fix the Subtitle In Roku problem ... is really annoying
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Ken Hudson
(@shareastronomy) reported
I don't understand why businesses don't want customers. For example why doesn't the @hbomax app work on @Roku devices. It just crashes over and over. Ridiculous really. What's up @hbomax? Two more episodes of #Hacks and then I'm done.
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Bruce Barnett
(@grymoire) reported
@GeneWillis We tried a firestick but couldn't get subtitles to work. We switched to a Roku stick and have been happy since then.