Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Garland, TX | 2 |
| Minneapolis, MN | 2 |
| Phoenix, AZ | 2 |
| Columbus, OH | 2 |
| Sherburne, NY | 1 |
| Hornbeak, TN | 1 |
| La Paz, Departamento de La Paz | 1 |
| Harrogate, TN | 1 |
| Gainesville, MO | 1 |
| Ocean City, MD | 1 |
| Brasília, DF | 1 |
| Collierville, TN | 1 |
| Commerce, MI | 1 |
| Greensboro, NC | 1 |
| Benbrook, TX | 1 |
| Tampa, FL | 1 |
| Portsmouth, OH | 1 |
| Uruaçu, GO | 1 |
| Puyallup, WA | 1 |
| Topeka, KS | 1 |
| Conway, AR | 1 |
| Detroit, MI | 1 |
| Houston, TX | 1 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Pleasant Hill, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Dena Levy
(@dblny03) reported
@TennisChannel Please fix your app on Roku - I keep getting API Failure. So frustrating!
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Angel
(@amh_reads) reported
Why is HBO max so difficult? It takes a half hour just to start a movie. I used to think problem was old Roku stick, but happens on my new fire TV also.
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Mario Martinez
(@martinezmj23) reported
@Roku @YouTube Why can't you guys resolve this youtube tv issue when all other platforms are fine with it? Cmon!!!
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CJ Travis
(@cjtravis) reported
Has the search feature in the @YouTube app for @Roku been broken for the last couple of days for anyone else?
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Hailey, It Happens
(@haileyithappens) reported
Something seems pretty ****** up with my @Roku. Everything in the house connects to the Internet just fine, but neither of my Rokus can all of a sudden. And none of the troubleshooting tips work. Conveniently, there’s “no phone support available for this issue” either.
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Seth “uh oh Urban” Lessans
(@TujuMaster) reported
@ABC_ADEY Unfortunately, this is beyond my skill set. I don’t use Roku enough to help. Have you tried reaching out to their support team?
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Mandy Adey
(@ABC_ADEY) reported
@YouTubeTV I removed my app from Roku to reinstall since it wouldn’t load today. Now it isn’t even existing to add it back! Can you help?
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Pablo
(@pgarciacamou) reported
@YouTube Feature request! Please add a restart button to YouTube videos on @Roku. The “rewind” feature doesn’t work and I have to go back 10 seconds at a time for an hour-long video my son watches over and over again.
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Scott A Miller
(@ScottM101956) reported
@TeamYouTube I have been debugging on my problem that I have on YTTV experiencing voice description on Fox programming. I don't know how to turn it off. It's YTTV itself because I heard it playing on my desktop computer. So I know it's not my HDTV or Roku Ultra. Help!!!
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Gregg
(@tripleg212203) reported
@Joshua__DM @Roku It just sucks because then you have to re login to every app and all that but it has worked for me
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One-Eyed Kristy Rae 😉
(@KristyRae70) reported
@CordCuttersNews Thinking about going back to Roku. Had a terrible problem with remote battery drain so got rid of it. Are ALL the remotes having this issue? Or isolated to older or specific devices? My batteries were draining every 2-3 days - don't have the patience for that again....
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Candace Robbins
(@RedRobbin_) reported
Anybody know how to get a Roku to work… cause mine decided it wanted to just not ******* connect to **** and I’ve done everything I can think of to do…
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Susan Maakestad
(@SusanBeth1) reported
@KristyRae70 @CordCuttersNews That's strange. I'm on my second Roku--the box, not the streaming stick. I haven't had a battery issue with either player/remote. I had a very old refurbished box and now have a new model. Long battery life.
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Sharky
(@SharkDong747) reported
@volvocars did you fix the your I’ll mixed ROKU commercial yet?????????????????????????????????????????????????????????
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Ed.G🕶️
(@Eduardogallard0) reported
@michellemccann @Roku I have the same issue.. Wont open, just shows a "ok" button.
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