Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 6
Dallas, TX 5
Minneapolis, MN 4
Columbus, OH 3
Phoenix, AZ 3
New York City, NY 3
Denver, CO 3
Hamilton, OH 3
Birmingham, AL 3
Orlando, FL 3
Buffalo, NY 2
Charlotte, NC 2
Jacksonville, FL 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Atlanta, GA 2
Seattle, WA 2
Valencia, PA 1
Westwego, LA 1
Muenster, TX 1
Loganville, GA 1
Scottsdale, AZ 1
Beaverton, OR 1
Garland, TX 1
Rome, GA 1
Santa Fe, NM 1
Spring Branch, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • CassandraKy Cassandra Kyriazis (@CassandraKy) reported

    @bzamayo Nope! Always just restarts the episode. It’s always been the worst working app on my Roku

  • jrbarnes29 Jamie Barnes (@jrbarnes29) reported

    @MyOutdoorTV Are you guys having issues with Roku? I cannot even login? Thanks.

  • MJzAngel CapAm (@MJzAngel) reported

    @hbomax Your app on Roku keeps crashing. Please fix! I've already tried uninstalling and re-installing. Signing out and back in.

  • conmatias matias concoby (@conmatias) reported

    I will never buy another @Roku product ever again. Their customer service is terrible, and they couldn't care less about you as a customer.

  • ericjsterner Eric Sterner (@ericjsterner) reported

    @DiscGolfProTour @DiscraftDG Only not working on Roku. My app is working. Maybe want to let subscribers know.

  • ColdMountainGal Rose LaBerge (@ColdMountainGal) reported

    @Roku hey @roku……I talked to someone a few months back about double billing and I’ve still got months of double billing for CBS. Please refund and fix overage.

  • CharlieRadman Charles Radman (he/him/his) (@CharlieRadman) reported

    @YouTubeTV @Roku have you two made any progress on resolving your contract issues since early May so that customers of each of you will no longer have to wonder when the app will disappear or stop working for existing customers? #customer #CaughtInTheMiddle #CustomersComeFirst

  • the_a_bomb94 Modernafied (@the_a_bomb94) reported

    @HBOMaxHelp @anyahs_ It is also trash on Roku. Based on the diversity of devices in this thread, I’m pretty sure the app is the issue, not the streaming device

  • knaackbuilt Jeff Knaack (@knaackbuilt) reported

    Update: I bought a new Roku streaming stick + to replace the 3600x I was using and while the UI problems are sorta solved the app is incredibly slow still. Streaming app designers: EVERY screen of your app does not need a background video. It doesn’t enhance my experience.

  • ccceliaaaa celia 🌙✨🌼 (@ccceliaaaa) reported

    I got rid of my Roku cause it stopped working so I decided to get an Apple TV and it’s not working !!

  • spkane Sean P. Kane (@spkane) reported

    @alicegoldfuss I really like Roku's approach to this problem. When enaed in settings, simply hit the skip back button and it jumps back 10 seconds and turns on captions for those 10 seconds and then it automatically turns them back off after the 10 seconds are over.

  • EfrainJaime4 Efrain Jaime (@EfrainJaime4) reported

    @NBCOlympics I do have SPECTRUM TV CABLE I DO HAVE ROKU AND PEACKOCK APP BEEN TRYING SIGN UP TO WATCH LIVE STREAMING VOLLEYBALL I GET THE PASS CODE GO TO MY PC ...DONT ALLOW ME TO COMPLETE FINISH SIGN IN SO VERY FRUSTADED....

  • RobHHill Rob Hill (@RobHHill) reported

    @s_m_i @SonnyBunch @DukeStJournal I'd personally say *TERRIBLE* on Roku.

  • DewConnoisseur Hawk_Trading 🐤 (@DewConnoisseur) reported

    THIS IS WHATS UP!!! Made a really bad error yesterday & thought i closed a call. Apparently rode it to the bottom. Sold this morning for -1100 loss again. But i played $ROKU and $FB with @AjTrader7. FB for $2400 ROKU $4200. This week total net with #ACT was $8,852.77.

  • lexaskywalker lex (@lexaskywalker) reported

    the day my ******* roku tv doesn’t CRASH while i’m in the middle of a fuckinf movie will be the day i know peace

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