Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Portland, OR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ahllamallama Ali llama (@ahllamallama) reported

    @dplus_supportUK hi, I’m watching tennis via the app on a Roku device. The audio is vastly out of sync. Any ideas on how to fix please? I’ve restarted the box, cleared the cache etc already. Thanks

  • DavidMasterson6 David Masterson (@DavidMasterson6) reported

    @smchatter1 @OlgaNYC1211 @paraga Hmm, first the Cox network goes down yesterday, second Roku has a problem and now Twitter…?

  • nyindieguy Ira Deutchman (@nyindieguy) reported

    Aargh. Technical issues with the virtual @sundancefest. Premiere screenings are not showing up in the @Roku app. Anyone else experiencing this?

  • soulshine8223 mark xiuckerberg (@soulshine8223) reported

    Dear @hbomax your app on @Roku crashes everytime you pause. What is your problem?

  • peacetree19 Ashley Faith Wyche (@peacetree19) reported

    @RokuSupport @Roku NOPE. Still not working here. 😭

  • Estefaniamzz Estefanía☄ (@Estefaniamzz) reported

    @VikiStatus Hi Viki, do u know why i'm not able to watch certain content? It displays: VIDEO PLAYBACK ERROR -5 NO VALID BITRATES on my Roku TV and in website there's an error as well :( I'm trying to watch Best Mistake 3 new episode

  • Estefaniamzz Estefanía☄ (@Estefaniamzz) reported

    @VikiStatus @VikiStatus Hi Viki, do u know why i'm not able to watch certain content? It displays: VIDEO PLAYBACK ERROR -5 NO VALID BITRATES on my Roku TV and in website there's an error as well :( I'm trying to watch Best Mistake 3 new episode

  • OmniaSolArt omniasol.art (@OmniaSolArt) reported

    The switch can play **** no problem but roku shits the bed every 5 minutes

  • Em_Pea_ MP (@Em_Pea_) reported

    @HBOMaxHelp Device: Roku Description of issue: the audio and video for episodes of ‘A Different World” do not match up. I tried a few episodes of S2 & S3. Same issues so I imagine it might be many of them.

  • Ketzigirl Ketzi (@Ketzigirl) reported

    @sundancefest @monanicoara I had the exact same question/problem. Are you supposed to be able to watch it live on Roku? Or only on the app? Also, isn't it supposed to be available to watch after-the-fact?

  • xxotaruxx james (@xxotaruxx) reported

    @ESPNPlusHelp Why does the roku app say "ESPN Account: Disabled" and won't let me change it? I've restarted, deleted app and reinstalled, reset my roku to factory setting, and anything else I can think of. Yet this is the only app I'm having issues with?

  • cevangelista413 Chris Evangelista (@cevangelista413) reported

    So the solution to the Sundance Roku app not working right is "Just don't use it"? That's it, huh?

  • GTek00 G (@GTek00) reported

    @Roku did a toddler design your TVs bc the problems they create on a daily basis id rather eat paint chips than use your device

  • Steve63619233 Steve 💜 (@Steve63619233) reported

    @teresadg0 i can't because the problem I have is 3 TVs are connected to terrestrial, only one has a Roku box. I only ever watch BBC payment - £159 pa for about 30 hours of tv.

  • MichaelHollowo1 Michael Hollowood (@MichaelHollowo1) reported

    @Bischoff_Tyler It’s ******* awful. The App on Roku has never had any content. The web brower version is just terrible. Watching your team causes anxiety. This bullshit causes rage!

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