Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 2
Santa Maria, PR 2
Garland, TX 2
Minneapolis, MN 2
Phoenix, AZ 2
Columbus, OH 2
Sherburne, NY 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Pleasant Hill, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • BirneyChristine Christine (@BirneyChristine) reported

    @roku tell your customers before they buy your TVs that you don’t work with Netflix because you’re back and developers haven’t caught up

  • rllyRUD3 ✧ (@rllyRUD3) reported

    The buttons on a @Roku remote are loud asf!!! FIX THIS 👎🏽

  • ricki_smalls Little Wasabi (@ricki_smalls) reported

    And why not spell it out on the website? I’ve already been charged and found out Roku tv isn’t compatible w/ the Trio Basic plan trying to login. I wouldn’t have upgraded my account if there was a warning BEFORE.

  • SlotsCrazino Crazino Slots (@SlotsCrazino) reported

    While we are currently trying to reach Roku, we ask you for help as well. Please, show some support to Crazino writing on Roku Forums and contacting Roku support. With your help we can expect Crazino to be listed again as soon as possible.

  • RickyKearns76 Ricky Kearns (@RickyKearns76) reported

    @rumblevideo @Project_Veritas The phone app works fine. Wish you guys would work on your Roku app. many videos I cant find, even when specifically searching for them.

  • 35and5 Bullpen Catcher (@35and5) reported

    @ebajek85 I’ve never used Chromecast, so wouldn’t know one way or another. AppleTVs and Rokus (although Roku does make a really cheap model that seems iffy) work well.

  • WilliamJKelleh1 William J. Kelleher, Ph.D. (@WilliamJKelleh1) reported

    @Roku My Roku worked well for abt a year. Then it started conking out every few minutes. Now its completely dead! Yo Roku -- help! @TheRokuChannel #23DaysofRoku

  • WilliamJKelleh1 William J. Kelleher, Ph.D. (@WilliamJKelleh1) reported

    @NitroDawg16 @Roku My Roku worked well for abt a year. Then it started conking out every few minutes. Now its completely dead! Yo Roku -- help! @TheRokuChannel #23DaysofRoku

  • DallasFan_FE dallassportsfan_forever (@DallasFan_FE) reported

    @Roku Hi Roku, every time I watch anything every view minutes it just goes back to the Home Screen please help

  • JoshuaM88915563 Joshua McNair (@JoshuaM88915563) reported from Chester, Pennsylvania

    @DEADLINE Bad news for Juile Plec. Peacock have rejected your TV show that your working on Dead Day despite being greenlifted. I hope HBO, HBO Max, Hulu, AMC, AMC+, Netflix, Apple TV+, Tubi, or Roku will pick it up after it was scrapped by Peacock. Terrible decision from Peacock and exces

  • kbenwrites Karyn Ben Singer 📼🖖🌈 (@kbenwrites) reported

    Eh, what a pain. But no problem, I have regular Shudder, too. But the Xfinity device we have in the living room doesn't have the Shudder app available. Still no problem, because I have both a Roku and an Apple TV that do.

  • RichKuser Pissed Off Patriot (@RichKuser) reported

    @Roku You all clearly, CLEARLY are liars when you say you value your customers and want them to have a great TV experience. You provide ZERO support options to assist anyone with billing/payment issues. You take ones money and run laughing to the bank and provide no support. None

  • AvittiaCharro Charro Avittia (@AvittiaCharro) reported

    @BreitbartNews How's that going to work? I have multiple homes and take my Roku with me when I travel. If they do this I'll just cancel.

  • shaunk3000 shaunK (@shaunk3000) reported

    @SquidinTech Hi, just saw your review of the Roku express, and I see reviews are generally around UX and remote. I’ve been curious, is it assumed that they all ‘display’ the content similarly? Ex, would an HD Roku display quality for Netflix be exactly that of an HD Firestick’s?

  • ikarams Smaraki Pradhan (@ikarams) reported

    @altbalaji - Your app is not working on Roku in USA. How can I access AltBalaji here? It’s very frustrating.

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