Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Dallas, TX 2
Santa Maria, PR 2
Garland, TX 2
Minneapolis, MN 2
Buffalo, NY 2
Columbus, OH 2
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Politica_Econom Política y Economía (@Politica_Econom) reported

    the company reined in costs. TV ratings provider Nielsen jumped over 7% after it sold its advanced video advertising business to television streaming platform provider Roku(NASDAQ:ROKU). Shares of Roku dropped 3.6%. Declining issues outnumbered advancing ones on the NYSE by a

  • killergoalie Timothy Montgomery (@killergoalie) reported

    @carlwatkins @vornietom It doesn't help that the Disney+ apps on Roku and Android TV are steaming piles

  • boltsfan850 Go Bolts! (@boltsfan850) reported

    @foswi I've made it work with just cheap Hulu and Locast. Add on occasional free (ad-supported) stuff from Pluto, Tubi, IMDb (through Amazon Prime that I'm already paying for), and my Roku's content, I've got everything I need except for the occasional sporting event. I pay so little.

  • DameDonn 🆃🅴🅵🅻🅾🅽 🅳🅾🅽🅽 🛫 (@DameDonn) reported

    @___Sydx My last TV was Roku never had problems they actually got a shows on demand section I miss

  • storm_chaser82 Nate Woodard #Dogecoin (@storm_chaser82) reported

    @JohnTextor not sure why. $FUBO was the trashes product for streaming I have ever used. Signed up thru ROKU and your company would hide double charges, on top of that streaming quality was on par with free streaming sites like Pluto TV and FilmRise. Awful service

  • ExpertDan Dan Doomscrollin' DeFelippi (@ExpertDan) reported

    @RosemanSeth @slpng_giants @Roku That doesn't help, they still show ads. Use pihole or another DNS level blocker and add the Roku domain list.

  • MrsMironRMS Lauren Miron (@MrsMironRMS) reported from Raleigh, North Carolina

    @Roku another night, another issue. No channels are loading! We wanted to watch a prime movie and it said we had to delete channels to make it happen. Deleted almost all movies and still won’t open. Help! 😭

  • TCL_USA TCL USA (@TCL_USA) reported

    @llsndln @Roku Hi there! We would recommend doing a power cycle refresh and then a factory reset if that does not fix the issue. It looks like there needs to be a refresh of some components in the back end! DM us for additional help!

  • Vidd76 Dave Collins (@Vidd76) reported

    @Shudder your app is broken on Chromecast w/ Google TV. If I try login via browser w/ code it says its temporarily unavailable, if I login via username and password nuthing loads (live tv, vod, etc). It works fine on roku, already uninstalled, rebooted, reinstalled the app twice.

  • GeorgeannGrif13 Georgeann Griffis (@GeorgeannGrif13) reported

    @slpng_giants @MalcolmNance @Roku Really Roku? I don’t want to see that on my TV nor do I want my family to be fed that trash. This is terrible content to be pushing on us. I will be removing this myself if you don’t.

  • viopp Virginia Oppenheimer (@viopp) reported

    @Roku CUSTOMER SERVICE is horrible. I've been trying to get a refund for over a month.. i returned a roku because it didn't work. USPS priority says they delivered it feb 8th. I can't get a straight answer. No human beings

  • chrissyzic chrissy (@chrissyzic) reported

    on the one hand, i'm excited there finally an hbomax roku channel. on the other hand i'm terrified to login bc my brother-in-law's dad may get a notification

  • crusader666 Crusader (formerly Andrew Exler) 🍑 🏳️‍🌈🇺🇸✡️ (@crusader666) reported

    Fery frustrating glitch for all movies and TV shows with @hulu_support via @Roku, which I have been complaining about for 1+ years: When only a few mins left, Hulu will mark it as Watched. Then one has to fast-forward from the beginning to the last few mins. Insane!

  • Soundrocketman Luke Bright 🐺🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Soundrocketman) reported

    BT Sport app on Roku is awful, Constantly stuttering.

  • CABALLOTE A1 (@CABALLOTE) reported

    @tre_flores14 Uh, Roku has this I believe? Or Plex I think. But yeah, Netflix wasn’t as ubiquitous as it is now so folks barely used it. Could possibly work now.

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