Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Chicago, IL 2
Houston, TX 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Harrisonburg, VA 1
San Antonio, TX 1
Greenwood, SC 1
Plano, TX 1
Gaithersburg, MD 1
Watertown, WI 1
Bellingham, WA 1
Gowanda, NY 1
Craigmawr Beach, ON 1
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1
Orlando, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • d_a_y_l_i_n_ Daylin (@d_a_y_l_i_n_) reported

    @cbsaahelp I have been locked out of the CBS All Access app on my Roku TV. Please help.

  • WadeTN CWJones-Ray🏳️‍🌈 (@WadeTN) reported

    @paramountplus why is #CBSAllAccess not working on my @Roku tv? I was watching a show and it just stopped and won’t let me sign back in.

  • IowaHatesDanan Danan Wenger (@IowaHatesDanan) reported

    I don't know if my @Roku is dumb or I am but it won't change or update from CBS all access to @paramountplus so I can't sign in and I'm beyond pissed and frustrated at this point #GreatNameChangeGuys

  • SteamVerity Verity Steam (@SteamVerity) reported

    @slinganswers HUNDREDS of people are posting about these issues. They get a copy-pasted troubleshooting script. I read and tried all the solutions recommended by Sling and Roku remotely related to what we’re experiencing. None of them worked.

  • RienziMuse Beth (@RienziMuse) reported

    @paramountplus do I need to get a new app on my ROKU to access this? (It doesn't appear when I search.) My CBS All Access on ROKU is not working and I assume it is because of the transition. Thank you...looking forward to the new programming!

  • TweetyTAC Teresa Cockrell (@TweetyTAC) reported

    @paramountplus There is no ParamountPlus channel on my Roku. I got in fine on laptop and ipad but I want to watch my CBS shows now on my TV via Roku but not able to do that??? Looked at help on your website and it says to add Paramountplus channel but there isn't one on Roku

  • Gelatin_Cyborg ✯A̷T̷O̷M̷I̷C̷ ̷R̷O̷B̷O̷T̷✯ (@Gelatin_Cyborg) reported

    @cbsaahelp I juts need to know if this is temporary as you switch accounts from CBS all access over to Paramount Plus. I can sign in on the web just fine, but the app on Roku will not let me log in with the same credentials.

  • BalexJombes Balex jombes (@BalexJombes) reported

    BrEaKiNg NoOze!?! Tastless!! The Associated Press aquires roku smart tvs in order to DESTROY Alex Jones!!! I'm scared can we set aside our info based grievances and work on BEING FRIENDS??

  • 1JeanieG 1JeanieG (@1JeanieG) reported

    @Roku I had downloaded the Peacock Tv app on my roku a few months back but the app never appeared on my Roku. I cannot contact your support it takes you around in circles. Please fix this problem I saw I was not only one upset with your service.

  • miadlor Miadlor (@miadlor) reported

    @EvelDick Paramount+ login issues on Roku this morning. Go to CBS. com/roku to activate with Roku code. This will send you to Paramount+. It will state you need to sign up for a new account. Enter your current CBS info. Roku activates and your account info ports over.

  • badasssmith30 kris (@badasssmith30) reported

    @Roku load fite tv channel without problems

  • rbownesssmith Rebecca (@rbownesssmith) reported

    @RokuSupport hi! Since Saturday my Spotify will no longer launch and the Spotify app on my phone no longer has my Roku listed to listen on. Please help!

  • FireGeekM Bill M (@FireGeekM) reported

    @BShep40 @Roku Same issue here since the 9.4.1 update

  • rhondapurtee Rhonda Reese Purtee (@rhondapurtee) reported

    @paramountplus Not working on Roku - or my ipad - or my Samsung...

  • ChrisBean_83 Chris Bean (@ChrisBean_83) reported

    @paramountplus I was just logged out of CBS All Access, and Paramount+ isn’t available on my Roku yet! Please help me!

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