Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 1 |
| McKinleyville, CA | 1 |
| Cheyenne, WY | 1 |
| Littleton, CO | 1 |
| Chihuahua, CHH | 1 |
| Milwaukee, WI | 1 |
| Myrtle Beach, SC | 1 |
| Fort Washington, MD | 1 |
| Evans, GA | 1 |
| Rio de Janeiro, RJ | 1 |
| Pittsburgh, PA | 1 |
| Saint George, UT | 1 |
| Green Bay, WI | 1 |
| Delegación Cuajimalpa de Morelos, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Ames, IA | 1 |
| Mount Laurel, NJ | 2 |
| Goiânia, GO | 1 |
| Santa Clara, CA | 1 |
| Elberton, GA | 1 |
| Livonia, MI | 1 |
| Houston, TX | 1 |
| Arlington Heights, IL | 1 |
| Miami, FL | 1 |
| Duque de Caxias, RJ | 1 |
| Lowville, NY | 1 |
| Cleveland, OH | 1 |
| Snellville, GA | 1 |
| Harrogate, TN | 1 |
| Camano, WA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Richards 🕔 (@CptCracker) reported@thatoneguychaz @FOXSoccer @Roku Fox One is a hot mess. They seem to have blown it on capacity planning. A Grok survey of complaints confirms the issues are multi platform. Roku has a 100 million user base so they are going to get mentioned more than others, but it's cross platform. If there's something roku can do to help fix thst would be great though. The games on Fox over the air have worked just fine. This is when having a $40 Walmart antenna or even better a Tablo antenna tuner/dvr is helpful. The problem is they seem to have 37 games scheduled for streaming only.
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🎣 (@SpangleAngler) reported@Roku To @YouTube - can you tell us how to fix this glitch please
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Mario Banda (@largemarge707) reported@Roku just got home from work, sat down to watch the game on Peacock. But guess what. Your stupid widget had the France Spain score displayed. One of the last few world cup matches left to watch and your stupid home screen ruined it for me🤬🤬🤬🤬
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Melt Wizard (@melt_wizard) reported@Roku @DeeRugz718 This **** is awful!!! Change it back!!!
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FrancisCOM. (@fmarqueze) reported@roku now it turns out that if I don't have internet I can't watch broadcast TV. What a terrible system, I'll never buy a TV with Roku again.
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Eff-the-left (@norcal06warrior) reported@Roku All other steaming apps work fine, it's only happening with Netflix
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Isabella Valentine (@PrismaticOwl) reportedI generally just let the @Roku screensavers scroll while I do other stuff, but I think it got an update recently because the Roku City screensaver just flat does not work anymore. It's a black screen. Back button doesn't work. Gotta use the Home button to return to the menu.
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chelsea (@whataboutwaldo) reportedWhy is @Roku customer service the worst
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Heather Larson 955,703 (@WriterHeatherL) reported@SaThomas__ I get it with every “smart” tv. Roku, Google, the Amazon thing… they all stink. Same class. All annoying. @Roku is no different to me. I had no problems with OTA tv, js
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Maya Belle (@cblanknyc) reported@Roku I just lost my job & started poring over every dollar going out. That’s when I found I’d paid $269.78 in monthlies for ESPN. Which I didn’t order & never watched in my life. Cancelled but could only get a month refund. I should’ve noticed, but didn’t. Please help.
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Bill Foody (@CnsmrsFightBack) reported@Roku dipshits, your new "backdrops" screensaver doesn't work. It just hangs on the splashscreen on Roku TV #incompetent
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Greg Spencer (@gspence1) reported@Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.
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Buttery Duck (@Nauseum62) reported@Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.
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Brett Bear (@MikeyBoom32) reported@Roku Roku asking for a private message is ridiculous. Roku knows exactly what the problems are as it has been widely reported and complaints are numerous. Almost no Roku owner has not been touched by the new update. Slow apps, apps that will not open, unable to download new apps.
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Bryan Wayne (@mrhappybw) reported@Roku Man, this update totally screwed up my TV when it finally landed on my TV, the hdmi inputs keep screwing up for the cable box, isnt the cable or box because they work fine on other TV’s. Dog **** new home screen and this issue make me never want another one from y’all.
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