Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Minneapolis, MN 3
Santa Maria, PR 2
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
Brasília, DF 1
Dallas, TX 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • cindykerns Cindy_k✝️ (@cindykerns) reported

    @Brad_Glasgow My biggest issue is there isn't a Roku app. Very annoying.

  • MiningOregon John (@MiningOregon) reported

    @USATODAY I'm surprised such a terrible system has 40% of the market. You could make your TV do essentially anything for the price of the high end roku and then you're set forever. You could run any google app, many pc games, most linux software, stream and download anything.

  • caitlinnnd_13 Caitlin (@caitlinnnd_13) reported

    and it’s not even that they’re up even though that’s a problem. the bigger problem is they smacked me over the head with the roku remote and then hid it. thank god for the app.

  • JustinBamforth Justin (@JustinBamforth) reported

    @RokuSupport @MindOnTheBrink I'm having the same problem. Tried everything in the link and I'm still getting the error. Have never had this issue before until recently. It is also happening on a completely different Roku unit on a different TV, with a different HDMI cable too. Please advise.

  • elizaisntfunny eliza butler (@elizaisntfunny) reported

    It’s absolutely first world problems but as we are going into pandemic winter I’m annoyed as **** that @hbomax and @Roku STILL haven’t made a deal. I want to give you money so I can be entertained instead of contemplating my bleak existence, why is this so hard

  • Hennriettalol Henri¿ (@Hennriettalol) reported

    Does anyone else use Crunchyroll on roku and it just never wants to work properly?

  • ted_e_fresh Ted E Fresh (@ted_e_fresh) reported

    @ToddSchut @hbomax It was your choice to use Roku. Roku may have deals with other content providers that keeps HBO max off of there. I can access HBO max on my phone, computer, my cable provider, my tv, or on an Amazon fire tablet. I’m thinking it’s not HBO max that is the issue here. It’s Roku.

  • exr90 Brian Martin (@exr90) reported

    @Roku Fix this hbo max nonsense or I'll be dumping roku and not look back. You're playing with fire here during this climate of people stuck at home, and if you think your little box controls what we watch, you're wrong. We'll switch. #shame

  • amputeejitsu B Neil Brown (@amputeejitsu) reported

    @joerogan the spotify app for Roku plays audio only, not video, and I only watch on the big screen. Get @spotifypodcasts to fix this and I'll try your new platform. Otherwise I just had to sign up for spotify for nothing.

  • anthony12689441 anthony larosa (@anthony12689441) reported

    do people not realize you can just play hbo max on Roku via airplay? it’s not the worst option

  • realjwebb realjwebb (@realjwebb) reported

    @amazon Seriously why is the Firetv Stick so bad. Can’t get this thing to do anything and updates take forever. Never mind getting it to run HBO Max. Simply terrible system. Roku is leaps and bounds ahead. I have recently replaced every Amazon stick with a Roku.

  • MorahZamora MorahZamora (@MorahZamora) reported

    @ravenwing263 Yeah, six months in and still no app for xfinity itself. I have my PS4 and iMac, so no problem, but my parents have their personal Roku and thus still can’t use it comfortably.

  • tmoraitauthor Tracey Morait (Author) (@tmoraitauthor) reported

    @RedMerlin1892 @AmazonHelp You mean the Fire Stick? We got rid of ours because it couldn't connect to the internet. We got a Roku instead. Had no problems since. My problem is with my Fire tablet

  • exr90 Brian Martin (@exr90) reported

    @Roku where's hbo max!??? I have 5 roku in my house. I'm dumping them all for firesticks if you don't fix this NOW. You're erroring thinking you're not replaceable. This is ridiculous!

  • realjwebb realjwebb (@realjwebb) reported

    @amazon I spent 3 hours updating my firestick and getting HBO Max to work with no success. Sorry for the language but frankly your devices piss me off! Done with with your poorly designed devices. Roku has my dedication now. You had a chance with HBO Max, it’s a serious FAIL!

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