Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| Houston, TX | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Bellingham, WA | 1 |
| Gowanda, NY | 1 |
| Craigmawr Beach, ON | 1 |
| Jersey City, NJ | 1 |
| Paço do Lumiar, MA | 1 |
| Springville, NY | 1 |
| Sierra Vista, AZ | 1 |
| Brooks, AB | 1 |
| Itu, SP | 1 |
| Pueblo, CO | 1 |
| Sioux Falls, SD | 1 |
| Schenectady, NY | 1 |
| Street, MD | 1 |
| Wexford, PA | 1 |
| Hardeeville, SC | 1 |
| Orlando, FL | 1 |
| Petersburg, VA | 1 |
| St. Louis, MO | 1 |
| Westmont, IL | 1 |
| Victoria, BC | 1 |
| Nashville, TN | 1 |
| Lawrenceburg, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Dont trust me
(@Special_Mike34) reported
@adultswim y’all need to fix y’all Roku app
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Babs
(@rn_babs) reported
@hulu_support 1) I have insignia 42 inch Roku TV. only seems to be with the TV show “only murders in the building“ and it did the same thing with “the great“… Other who’s-no issue! I watched all eight episodes of “nine perfect strangers“ w/o problem…
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Rudi Riet
(@randomduck) reported
Hey @Roku: trying to watch #ZoeyChristmas and when it gets to an ad break the stream freezes and will not resume. As server issues? I’m not blocking anything on my Streaming Stick. Help!
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Jeff Rueckgauer
(@CapitalJeff) reported
from
Washington, D.C., District of Columbia
@randomduck @Roku I run into loss of sync between the source device and the Chromecast. Make the app stop, disconnect from the target, force-stop the app. If that doesn't work, repeat, then restart the stick/dongle.
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Robert N.
(@ExtraCoolRobert) reported
@rn_babs @hulu_support I'm having the same problem watching The Great on a TCL Roku TV.
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わたし Itabumi Ishi | ハイスクールD×Dのアップデート
(@Itabumi) reported
@plex please fix your roku app 🙏🏼
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Babs
(@rn_babs) reported
@hulu_support 3) When I looked up the issue someone suggested using a streaming stick with TV…It’s a Roku TV why would I want to use or even buy a streaming stick when it’s already built in! This is definitely a Hulu streaming issue… IMHO. Period
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Keith
(@KeithWasNotHere) reported
Watching on Roku: Zoey’s Extraordinary Christmas This was pretty good except the Roku app on a Roku device froze during almost every ad break. At least 6 times. Which is weird bc I never had problems with the app.
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PUDDLES
(@scoduckz) reported
@garringm @Kliavkoff It appears to be different on roku, but I've literally just started messing around with it. The app for now only serves as a hub to stream from your phone to the TV. Which I was surprised it worked as well as it did. Appears you still need a tv provider to sign in
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Ashley Lynn 🧢
(@a13taurus) reported
@FreeformTV I’ve done this multiple times, and the live tv won’t work on my Roku, but will on everything else.
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Carmen SanDiego
(@MrsP33Z33) reported
@Roku are you guys having an outage? Wtf i wasn’t able to watch anything this morning and now i just got off work and can’t watch anything
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Michael J. Cox
(@totallyfearless) reported
I finally broke down & bought a ROKU to replace my Amazon FireStick. Best decision I have made in a while. With Amazon FireStick, I was having severe buffering issues & getting popped out of Apps frequently. I tried everything to fix it. No issues with ROKU. Channels load faster
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Eve Edison
(@lastpowerranger) reported
@FriedrichFiles I have that on my Roku. They aren't terrible, and their locals are great. If there is a car chase in L.A. - they cover that really well. Tigray conflict - not so much.
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brandon
(@dietzbrandon) reported
@Roku any chance you can get around to fixing this v10.5 update that has problems interacting with the router. #GettingFedUp
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Allegra Knight-Byrnes
(@AllegraKnight) reported
@dudeamanda @hulu @hulu_support It's not working for me. I have sound but no picture (TCL Roku tv)