Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Delegación Cuajimalpa de Morelos, CDMX | 1 |
| Magdalena Contreras, CDMX | 1 |
| Ames, IA | 1 |
| Mount Laurel, NJ | 2 |
| Goiânia, GO | 1 |
| Santa Clara, CA | 1 |
| Elberton, GA | 1 |
| Livonia, MI | 1 |
| Houston, TX | 1 |
| Arlington Heights, IL | 1 |
| Miami, FL | 2 |
| Duque de Caxias, RJ | 1 |
| Lowville, NY | 1 |
| Cleveland, OH | 1 |
| Snellville, GA | 1 |
| Harrogate, TN | 1 |
| Camano, WA | 1 |
| Carteret, NJ | 1 |
| Fort Wayne, IN | 2 |
| Indianapolis, IN | 1 |
| Minneapolis, MN | 1 |
| Knoxville, TN | 3 |
| Dallas, TX | 1 |
| Vero Beach, FL | 1 |
| Bakersfield, CA | 1 |
| Clinton Township, MI | 1 |
| Ponchatoula, LA | 1 |
| Murfreesboro, TN | 1 |
| São Paulo, SP | 1 |
| Ankeny, IA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Vakom Sunrunner (@VakomSunrunner) reported@Roku @RokuSupport Couldn't figure out where to report this but the episode order for The Transformers (1984) series is massively out of order. Not only are episodes not in the official chronological order, you've got season 2 episodes in season 1 and such. Please fix this.
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Bryan Wayne (@mrhappybw) reportedIt took until July for me to get this “New” Roku Home Screen and it is awful. And reading the comments since @Roku rolled it out seems it has been awful for a month now. A two year could have done better. Reverse this ****.
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Osondu Esonwune (@OsonduEsonwune) reported@Roku I have done all but still the same problem
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Eric ✝️🇺🇸 (@EKershner) reportedHey @Roku. I had a device apparently fail. Bought a new streaming stick and there was nothing wrong with the device. Now I am thinking this is a "you" issue. Currently, I am unable to add the new device. In addition, I am able to log into my account via the Web but not the Android app.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Random Acts of Crochet Kindness (@stuckathomemom) reported@TucsonBlonde @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Kyle Lambert (@kylelambertkc) reported@Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.
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Patsy Stone (@ItIsPatsyStone) reported@Roku You should be concentrating on making your site work. The app doesn't work & your website doesn't work either
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Eff-the-left (@norcal06warrior) reported@Roku All other steaming apps work fine, it's only happening with Netflix
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Kaiju Cowboy (@GojiraOmega) reported@Roku @RokuSupport This was not worth the awful updates you made to this tech. I can't even organize my inputs anymore
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The TV Answer Man: Making Television Easy Again. (@TVForSeniors) reported@MatthewKeysLive @Roku Most TVs today are purposely not built to last. The industry decided long ago to stress quantity over quality.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@thegreat_hair @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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cfMC FEROX (@cfmceroz1) reportedhey ******** @roku think you can fix this or what? @TheRokuChannel morons
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Brett Bear (@MikeyBoom32) reported@Roku Roku tells you force restart, unplug and do the secret remote cache restart. None of it works because the new software sucks. If your lucky enough to not have a bricked tv you are left with just horrible service. FIX THE SOFTWARE UPDATE.Hopefully Fox will rethink the purchase
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Morticia (@Morticia121212) reported@tacooghost @Roku Well, they still never fixed it. It's a problem with the Roku TV version, I'm pretty sure. I went & got the free trial at Amazon video & it is on there! Yay!