Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 3 |
| Chicago, IL | 2 |
| Houston, TX | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Townsend, MT | 1 |
| Greensburg, PA | 1 |
| Harrisonburg, VA | 1 |
| San Antonio, TX | 1 |
| Greenwood, SC | 1 |
| Plano, TX | 1 |
| Gaithersburg, MD | 1 |
| Watertown, WI | 1 |
| Bellingham, WA | 1 |
| Gowanda, NY | 1 |
| Craigmawr Beach, ON | 1 |
| Jersey City, NJ | 1 |
| Paço do Lumiar, MA | 1 |
| Springville, NY | 1 |
| Sierra Vista, AZ | 1 |
| Brooks, AB | 1 |
| Itu, SP | 1 |
| Pueblo, CO | 1 |
| Sioux Falls, SD | 1 |
| Schenectady, NY | 1 |
| Street, MD | 1 |
| Wexford, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
UpstateNYmetsfan
(@syracusehousin1) reported
@Roku just waited for a hour in your live chat option for it to reset and not allow me to talk to an agent. This is ridiculous. I just want my refund for last nights fight that I was not able to watch. You guys know the issue. Just refund my money !!!
-
Ben Simo 🕵️
(@QualityFrog) reported
@daverooneyca Yes. I suspect this is a problem with the app I'm using rather than Roku.
-
🎮🙃Linda🎮🙃
(@LocaLinda915) reported
@RomanSasha98 Mine still doesn't work. It's really windy where I am but YouTube always works regardless of the weather. I'll just wait to see what happens. Thanks for letting me know, I guess it's just my Roku then.
-
NEWTYPE
(@newtype0079) reported
@hughhowey The Roku app is super laggy and terrible too
-
Phineas Fahrquar
(@irishspy) reported
Is the @YouTube app on @roku broken tonight? I click on it, and nothing happens.
-
Random Giants Fan
(@RandomGiantsFan) reported
@raunchernoodle @BergoEsBueno Yep, the HBOMax app on my AppleTV stopped working this weekend. The Hulu app hasn’t worked in 3 weeks. Thinking it might be time to go back to @Roku unless folks are having similar issues there?
-
Mr. Sir
(@enkognedo) reported
@sarah7cog @ilSharko Until the app gets banned. I tried downloading on a Roku yesterday, but got an error. Might be coincidence, but still. If big tech holds the power, they can manipulate things pretty easily.
-
Crystal Martin
(@cmartin78) reported
@TeamYouTube @DarkLilith @TeamYouTube the YouTube app on Roku is not working today. Just worked last night. What is the latest update? Did they take that down too?
-
𝔗𝔥𝔢𝔒𝔊𝔐𝔦𝔑𝔦
(@TheOGMiNi) reported
Why doesn’t ******* air play work on my roku tv
-
Laura the Human (She/Her) 🤦🏻♀️
(@SpankYouSilly) reported
@TeamYouTube The app itself doesn't work (pressed the button repeatedly and it did not open or otherwise work) and so I deleted then went to reinstall it and now it doesn't even appear in the app store on @Roku. Puzzled.
-
Brazenly🐕Liberal
(@BrazenlyLiberal) reported
@HBOMaxHelp Not just apple. Problems on roku, too.
-
David Núñez
(@idavidnunez) reported
Anyone out there having problems watching @YouTube on @Roku? The #youtube doesn’t launch on #roku anymore
-
Mr. Sue
(@mistersue303) reported
I'm not very fussy with picture/sound quality for movies at home, but I just found out there was a bug in my Roku that killed surround sound for everything. I just watched The Image Book like a week ago, and it doesn't seem right if I don't rewatch it with the sound fixed.
-
Ashley
(@NoH8LoV3wIn5) reported
@HBOMaxHelp your app isn't working on roku either it keeps saying need to sign in and I am already signed in but when I try it says the Pp needs to close you can't use hbomax at all Plz fix ittttt
-
Amy
(@amyewest) reported
Weird. Wanted to check out an episode of Hacks & HBO Max wouldn’t let me watch it or indeed anything on the Roku app until I tried to view it on iOS app when it asked me to click a button to “access all of HBO max”. Don’t know why & there was no direction to resolve the issue.