Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 4
Bogotá, Distrito Capital de Bogotá 4
Miami, FL 3
Loudon, TN 3
Columbus, OH 2
Seattle, WA 2
San Diego, CA 2
Montgomery, AL 2
Ashburn, VA 2
Diadema, SP 2
Mansfield, OH 2
Uberaba, MG 2
Ocala, FL 2
Rio de Janeiro, RJ 2
São Paulo, SP 2
Campinas, SP 2
Fort Myers, FL 1
Woodway, TX 1
Hickory, NC 1
Borba, AM 1
Lima, Provincia de Lima 1
Araruna, PR 1
Fitchburg, MA 1
Cherokee, IA 1
Stillwater, OK 1
Dallas, TX 1
Ashland, OH 1
Waldron, MI 1
Wahiawā, HI 1
Grand Junction, CO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • accuradio AccuRadio (@accuradio) reported

    @gmen6981 @Brian_Directs @GarrettCarl Thanks, all. We are indeed having an outage on Roku at the moment. Our team has reached out to theirs and we're taking a look. Sorry for the inconvenience!

  • chrisaugh Chris Aughinbaugh (@chrisaugh) reported

    @YouTubeTV Guess I'll be finding a different service to stream TV then, too bad....it was good while it lasted. I suggest you guys go back to the table and work a little harder. People who have Roku televisions throughout their homes will not want to use Google devices to stream to their tv

  • spartytoon Sparty T. Dragon (@spartytoon) reported

    I tried connecting to the sound bar via bluetooth earlier so I knew it did work work, but I kinda thought either the cable was bad, or the connection on the TV was bad. Turns out the lost Roku functionality was on the Roku's end. Dunno what's up with the blu-ray player.

  • gmen6981 Bob Brady (@gmen6981) reported

    @accuradio @GarrettCarl Doesn't help. TCL Roku TV and 2 other devices. App loads splash screen then kicks back to Roku home screen. Uninstall/reinstall doesn't fix it. Just started a couple days ago.

  • Lightning813 Terry Lee Snook (@Lightning813) reported

    @lawandordertv I'm bummed now. I work evenings/nights. I watch the SVU/Organized Crime episodes on my weekend. I fired up the NBC app on my ROKU, only to find out there was nothing new. I need to know why Stabler's wife was the target. Was it because of Elliot?

  • neightk NateK (@neightk) reported

    @Roku @RokuSupport So...the find remote feature will work when? I noticed nothing from most recent software update.

  • WmValencia William Valencia (@WmValencia) reported

    @Roku Unless you are a YouTubeTV user. Come Roku. Make a deal. I build my whole system around Roku and YouTubeTV. I am moving to another device system if you guys don’t work this out.

  • rabjeffrey1 rsecj (@rabjeffrey1) reported

    @RokuSupport I am sitting with 3 new roku express, connected WiFi (2 Green ticks), each 1 saying UNABLE TO UPDATE SOFTWARE. ERROR CODE :005 I've tried on mobile tethered WiFi as well as now coming to a different house to try another WiFi connection but still the same problem.

  • Sandy95314246 Sandy (@Sandy95314246) reported

    @ChrisKTLA hi Chris, I am trying to figure out how to watch "off the clock" but I can't seem to find it on my roku. please help! Sandy

  • dustinrgodfrey dustin godfrey (@dustinrgodfrey) reported

    @ckneumann @notionport @PrimeVideo I watch hockey on the NHL Roku app and it is also awful

  • maddysaurus maddy ❄️ (@maddysaurus) reported

    @AmazonHelp Thanks! We don’t get an error code, the movie just stutters and freezes randomly. When we hard restart our Roku TV, that usually seems to help it sometimes it takes a few tries.

  • BrentPinkston Brent Pinkston (@BrentPinkston) reported

    @YouTubeTV I have two @Roku TVs and two Roku streaming devices. It may not matter to you, but if you don't work something out with Roku, I will change streaming providers not my Roku devices.

  • Major_Cliche Major Cliche (@Major_Cliche) reported

    I’m watching on Roku if it’s an individual platform issue ... so you know where to look for the bug... but I’ve been subscribed for getting close to 6 months and I know your team is better than this. How much time did you give them on this series launch? Cause I don’t blame them

  • pieckmylove leo!! is power’s bff (REAL) (@pieckmylove) reported

    stupid disney acquired the rights for s4 of miraculous ladybug but the stupid disney app doesnt work on my roku i hate it here just put it on netflix😐😐

  • _ketchuppacket_ widowmaker's redemption arc (@_ketchuppacket_) reported

    @azulasplatypus And people hate korra???? Why???? Roku is the worst

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