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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Township of Evan, KS 1
Wheaton, IL 1
South Jordan, UT 1
Hagerstown, MD 1
Austin, TX 1
Hilliard, OH 1
Rancho de los Guardados, QUE 1
Asheboro, NC 1
Katy, TX 1
Gainesville, FL 1
Edgerton, WI 1
College Station, TX 1
Sidney, NY 1
Chesterfield, MO 1
Astor, FL 1
Portland, OR 2
Springfield, OR 1
Greenville, NC 1
Boerne, TX 2
Albertville, AL 1
Tampico, TAM 1
Brentwood, TN 1
Beaver Falls, PA 1
Las Vegas, NV 2
Frisco, TX 1
Lee's Summit, MO 1
San Jose, CA 2
Knoxville, TN 1
Gaylord, MI 1
Akron, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • MAGAPureblood86
    PureBlood86 (@MAGAPureblood86) reported

    @Roku WTF?! Remote control batteries go dead every 2 weeks. Can we fix this? I've never seen anything like this in my life. Multiply this times 4 ROKU tvs in the house. Getting ridiculous. Is Amazone Fire any better? anybody chime in. Thx,

  • RychRage
    Rych Rage (@RychRage) reported

    @Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.

  • Ann_Elyse
    Ann_Elyse (@Ann_Elyse) reported

    @hulu_support Hulu live is down AGAIN on all platforms - Roku, app, etc. I've tried all of your steps and nothing works . . . the problem is on your end not the customer!

  • StuffedBurritoE
    Stuffed Burrito Entertainment (@StuffedBurritoE) reported

    Oh my gosh, #AppleMusic is so trash. I'm on a free trail, and the **** barely works. I mean, I guess you need to use it on an Apple product 'cause I can't log into itunes on my PC, it won't log into my Roku. Anyone else have issues with Apple Music?

  • jollytimtim
    Tim (@jollytimtim) reported

    @Roku so I bought a 4k device and I've had nothing but issues as it drops video and goes to main screen. I have 1gb wifi and am 10 ft from router, what can I do?

  • AlexSpicola
    Alex Spicola (@AlexSpicola) reported

    @Roku @RokuSupport NEED HELP! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?

  • imanidrayton27
    Imani Drayton (@imanidrayton27) reported

    @gcanderson57 @PlutoTV @Roku I'm using a Hisense Roku TV and mine does the same thing you've mentioned. I pretty much did everything reopened the app, restarted the TV and neither of those things worked. Like I said it could be the app that's causing the problem.

  • MsWolfe8
    April (@MsWolfe8) reported

    @Roku Idk what is going on with this stupid TV ive only had a year! But I come home and all my streaming apps are gone and when I add them back Its giving me a error message!!!!!!! Never again

  • thewanderer2020
    The wanderer (@thewanderer2020) reported

    @Fightincowboy @Crunchyroll My back button isn’t working anywhere on any Roku remote. Multiple TVs with the same issue. @Roku

  • jasonburns76
    Jason Burns (@jasonburns76) reported

    @DisneyPlusUK hi there, is there still a problem with your systems? I tried for 4 hours to cancel my subscription and was sent in circles by @Roku and Disney. Eventually a member of staff on your online chat told me to try later because he couldn't get into the system.

  • YungYinkv
    D.A.R.E Capo (@YungYinkv) reported

    Hey @Roku you may want to fix this. Howdy showing the wrong movie 😡

  • Skippyqsb
    Skippy QSB (@Skippyqsb) reported

    @Roku @TheRokuChannel Keep getting connection issue error and telling me to check my connection, then it dumps me back to main Roku menu. Connection is fine. I have no problems with other apps, just with Roku Channel. I have checked for updates and rebooted. Still getting error.

  • DinnerWed
    WedNightDinner (@DinnerWed) reported

    .@Roku why do i keep getting an error message when i try to exit out of the guest sign in screen?

  • Witchmaster
    Witchmaster (@Witchmaster) reported

    @Roku @raizalicea Roku is still broken. My continue watching has necroed shows I've completed over a year ago, and still has items i cannot remove. I get it, you guys have no real competition so there's no reason to worry about quality or reliability.... Just outsource it to programmers that know

  • gcanderson57
    Glenn 🇺🇲⚓️ (@gcanderson57) reported

    @PlutoTV I'm having a lot of issues with your app on my @Roku . The app freezes during commercials and I have exit to Home. My ROKU is running software version 15.1.4 Build 3321. Yes I've restarted the unit and no it doesn't help. Your app is version 5.45 Build 3 I've cleared the ROKU cache, removed & reinstalled your app.

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