Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 5
Orlando, FL 5
Dallas, TX 5
Minneapolis, MN 4
Denver, CO 4
Chicago, IL 4
Birmingham, AL 3
Seattle, WA 3
Hamilton, OH 2
Greensboro, NC 2
Las Vegas, NV 2
Chester, PA 2
Dayton, OH 2
Columbus, OH 2
Houston, TX 2
West Palm Beach, FL 2
Alexandria, VA 2
London, England 2
Satellite Beach, FL 2
St. Louis, MO 2
Tampa, FL 2
Benito Juarez, CDMX 2
Franklinton, NC 1
Philadelphia, PA 1
Elizabethtown, KY 1
Edmond, OK 1
Cedar Rapids, IA 1
Sacramento, CA 1
Roanoke, VA 1
McEwen, TN 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Villianelle3 DR.Villainelle (@Villianelle3) reported

    @HBOMaxHelp @sryimnotsorry1 I have roku. this is not a unique experience everyone has noticed. those 3 dots when i attempt to rewind in hbo i scream, since 90% of the time I get kicked out and sometimes have to restart the roku. Across all streaming services we have, Rw/ff in hbo is the worst.

  • tommykeegs Tom Keegan (@tommykeegs) reported

    @RokuSupport So without a "valid email address", I can't get support for my device using your website? Not cool, @Roku I need the free HDMI extender to stop my overheating issues; I don't need hassles to even request help! What can we do about this?

  • Craftylefty2126 Ryan, plus-sized Dan Flashes model (@Craftylefty2126) reported

    The only problem here is the TNT app on Roku seems to suck ***

  • idgafwabgtsam_ PHILOSOFICAL HOODRAT (@idgafwabgtsam_) reported

    What that mean when I gotta turn my roku upside down for it to work lol? The batteries dying?

  • andrewcdutton Andrew Dutton (@andrewcdutton) reported

    @MotorTrend your roku app is trash and doesn’t work. Just FYI

  • NahkitaLashae Susie Carmichael™️ (@NahkitaLashae) reported

    Just ordered 3 Roku remotes for my house because my ****** son has lost and broken every single one that I own 🤬..have kids they said!!!

  • rameypj2004 Patty (@rameypj2004) reported

    Roku is not working. Must have been hacked.

  • MintamenaPie Jessie/Minty vaxxed and masked and so should you! (@MintamenaPie) reported

    Man @AEWonTNT @tntdrama @roku the app is so broken I’m missing CM Punk and I’ve been looking forward to it for ages.

  • jrtekulve Joseph (@jrtekulve) reported

    Favor / Help / Advice Please ?! I Bought A ROKU TV , 55 Inch Because Of The Price / $$$ !!! I Thought It Was Just A Regular TV !! NO , NOT !! Videos - ROKU Remote !! TV Programming Switch To TV !! Use DirecTV Remote , BUT !!! Volume Controlled With ROKU Remote Only !! WHY !!!

  • realcuriouswolf THE CURIOUS WOLF (@realcuriouswolf) reported

    @CBS YOU GUYS....GET FIXIN THE APP. IT SKIPS. GOES OUT OF SYNC. MOSTLY WITH ROKU. I use it on computer and phone and mostly fine. but ROKU since you updated to paramount IS HORRIBLE. come on. and closing at 12;01? what do we do w/tech issues from midnight to 9am?

  • jrdaneve jordan🍃 (@jrdaneve) reported

    Can masn fix their Roku app so that the commercials are not 500x louder than the broadcast Scares the **** out of me every commercial break

  • lord_lake Carl D. Smith (@lord_lake) reported from Council Bluffs, Iowa

    Sure, I'll come help you get your Roku working. I mean, I was trying to graph some sleep between debilitating coughing fits, but I know how frustrating it is to miss the end of Dateline.

  • KarenLE67 Karen (@KarenLE67) reported

    @AheadofStrange @sylvanaire You can use it on a phone, computer, or an app on a Roku or whatever. Hook it up with a credit card and I've never had a problem with my library disappearing or anything.

  • ancheta20 christopher ancheta (@ancheta20) reported

    @Roku has terrible customer service. I dare anyone to try and call for customer service. If you do manage to contact them please let me know how you did it.

  • riaspi66 RIASPI (@riaspi66) reported

    @Roku_ExpressUsa That ROKU does not work properly, I stop receiving the internet signal emitted in my house, I have tried everything and nothing

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