Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 4 |
| Minneapolis, MN | 3 |
| Chicago, IL | 3 |
| Garland, TX | 2 |
| Ashburn, VA | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| Commerce, MI | 1 |
| Greensboro, NC | 1 |
| Benbrook, TX | 1 |
| Tampa, FL | 1 |
| Portsmouth, OH | 1 |
| Uruaçu, GO | 1 |
| Puyallup, WA | 1 |
| Topeka, KS | 1 |
| Conway, AR | 1 |
| Detroit, MI | 1 |
| Houston, TX | 1 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Santa Maria, PR | 1 |
| Pleasant Hill, CA | 1 |
| Springfield, NJ | 1 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Lovatt Photography
(@LovattPhoto) reported
@NOWHelpTeam @meggzzie I back this lady up this used to work with the set device to subtitles on, but the iPhone app and roku express although set to turn on subtitles NOW always has to be manually turned on for each program. They’re automatic on all other streaming apps.
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Little nemo
(@Littlen24764419) reported
MY STUPID TV STILL WON'T WORK I THOUGHT TCL ROKU TV WERE SUPPOSED TO BE BETTER UGH😭😡
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Marion Swan
(@MarionSwan15) reported
@Roku I forgot my PIN. Can atone help me?
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Bruce
(@rbdclem) reported
@TeamYouTube Why then can I watch identical shows on other apps and the quality is much better? Dark themed shows on YTTV are horrible regardless of streaming device (Apple or Roku) tv brand (6 in the house) and wired or wireless. I’ve seen this complaint all over, it’s not isolated to me.
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Librarians Are Rad
(@RatherBeGulfing) reported
The Roku-DashPass promo does not work in Canada. Boooooooooooo
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Opp2mystic1 💙💫🎸☮️
(@Opp2mystic1) reported
@MomofTwonodigit @tg14926 Hubby drives for a company. We use his phone as a hotspot, so if he chooses to watch tv through a Roku box he connects through the phone hotspot. He usually has uninterrupted service, I’m not sure if it would work with gaming though. We have an unlimited plan through Verizon.
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RGG
(@RGrhm) reported
Can @abc and @cbs please fix their freakin @roku apps?!? I’m sick of getting kicked out of shows I’m watching!
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Jay P McGee
(@jay_p_mcgee) reported
@TBLightning please do something about the broadcast rights to the games! Bally is terrible…. ESPN wouldn’t let me watch this game last night w/o a cable package that I can’t afford!! I pay for roku and Bally, can I please get an option to watch my bolts games…
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Fractured Fissure 🇺🇦
(@FracturedDivide) reported
@Mustin Me too, dude. Know what I ALSO hate? Signing into apps on Google TV, Roku, etc, where it makes you go to a different site or use an app to login. ESPECIALLY when combined with 2FA! Just give me a username and password field for ****'s sake! 🤬
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tree
(@sinkbeef) reported
@Roku please help netflix keeps crashing
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SuperSupportiveTweeter
(@SuperSupportive) reported
@askparamount I'm going to keep this as positive as possible! My mobile app and my Roku app and my tablet are all telling me I have no subscription while my Visa statement and my Google play account are saying different. Chat is useless. Please help!
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cosme
(@cosmepolitics) reported
Me: Dad, what are you doing? My dad: Trying to call Sam Seder! Me: You can’t do that and watch from your phone at the same time. My dad: Well, I don’t know how to work the Roku. ****, I miss that man.
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S.
(@suzysak) reported
@TeamYouTube I'm the only user on the account. No error messages. Just get prompted when I try to watch TV. I'm accessing the app it via Roku.
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Marion Swan
(@MarionSwan15) reported
@Roku. I don’t remember my PIN cab you help?
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5th Beyonce Concert Goer aka God’s Favorite
(@DecadentPeach) reported
The fact that I got a free trial for Paramount + but the app itself doesn’t play on my TV. If I use airplay from my phone the connection stops if I use Twitter or FB. I had to pull out my ROKU 3 for the app to work.
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