Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Minneapolis, MN | 3 |
| Buffalo, NY | 3 |
| Ashburn, VA | 2 |
| Melbourne, FL | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Portland, OR | 2 |
| Round Rock, TX | 2 |
| Cranberry Township, PA | 2 |
| Hamilton, OH | 2 |
| Philadelphia, PA | 2 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
| Du Quoin, IL | 1 |
| Peoria, AZ | 1 |
| Rehoboth Beach, DE | 1 |
| Mechanicsburg, PA | 1 |
| De Witt, IA | 1 |
| Tucumã, PA | 1 |
| Park Hills, MO | 1 |
| Redwood City, CA | 1 |
| Laconia, NH | 1 |
| Gassville, AR | 1 |
| Blacklick, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
J
(@JoelAStair) reported
@Roku Your product hasn’t been able to connect to the Internet for the past week now telling me that I need to reset my router when it’s the only device not connecting. I haven’t been doing anything different with it but now it doesn’t work at all
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exporexi
(@exporexi) reported
If you're tearing your hair out trying to get your head around setting up your own tv channel, talk to a professional developer. They can help get you set up on Roku, Amazon FireStick Tv, or Apple TV within a day, saving you time, money, and stress! #AppleTV #CertifiedDeveloper
-
Mo
(@Mohamed45711941) reported
from
Brooklyn, New York
@YouTube i rented a movie on you but I couldn’t play it on my Roku TV. It gives me an error that the content how do I remove the restriction
-
Ain't This A *****
(@AintThisABitch2) reported
@fanboyloverK @sokkorras Exactly what i'm talkin bout. Now i think i can rest my case😌 you seem to be the only one understanding what i'm sayin and i'm hearing what yur sayin so imma tell you this, i consider korra the worst because she kept repeating mistakes while Roku never had a second chance
-
Ian McGecko
(@Ian_Gecko) reported
Really frustrated right now. I'm trying to wirelessly connect my laptop to my @TCL_USA @Roku TV. It used to work until yesterday, now it won't unless I restart my laptop. 😑
-
Nitesh
(@MehNitesh2) reported
@flargh You would think. I would guess that the issue is that a pukey little SoC costs very little, and add in any amount of Roku/Google/etc subsidy and it ends up being cheaper to ship a smart one.
-
Mo
(@Mohamed45711941) reported
from
Brooklyn, New York
@TeamYouTube Yes I’m also logged onto YouTube on my Roku TV. I also tried to brokast from my phone to tv but it does not work for that movie only other content work fine. Do you have a customer service line that I can call for further assistance?
-
WrestleZone
(@WRESTLEZONEcom) reported
@Juggernaut8888 @DaveSturchio I found that out last night lol My second set is a Roku so I can get around it, but it's baffling how many wrestling apps won't work on Samsung. I've had issues with FITE, Twitch and B/R Live too.
-
David Huffman
(@unclerico2006) reported
@TwoBitDaVinci @chaserobertsonn No explanation, but I went 0-4 on Roku. They were the $25 ones. So I probably should have known better. But the $25 Firesticks work fine, just clunky compared to AppleTv. Maybe we both just hit lemons. I didn’t think the functionality could be different but it sure was.
-
Mark
(@manningface80) reported
@jeanineshattuck Worked flawlessly on my mobile phone. Took a while to load on my Roku and had some buffering issues at first but otherwise no complaints
-
christine stewart #Resist #VoteBlue #IBEW5
(@countingstars) reported
@rebyj @LGUS @PrimeVideo Get a roku streaming stick $30.. Able to get all kind of apps I had the exact same problem with lg smart tv. It's not hulu's issue. It's the fact you can't get any apps other than what's already installed. Have a new Samsung we'll see in a couple yrs with new apps
-
.
(@azulasplatypus) reported
literally how can u say korra is the worst avatar when roku exists??
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elmtree 🏳️🌈
(@elmtree916) reported
@helmerroids It's an option on the roku and on my computer. I will never listen to Shep and whoever he's with if I can help it. They're horrid.
-
topher1kenobe
(@topher1kenobe) reported
@chrislema @carlhancock @michaeltorbert How well do they work with non-apple products? Like plugging into a Roku remote, or connecting to an android phone?
-
Mauch64
(@Mauch64) reported
@tompor I am baffled how a new Roku device could have the software tampered with that would direct consumers to call a number on the screen. I am aware of the false registration sites online. If these devices were tampered with at the factory then Roku has a big problem.