Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| Houston, TX | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Gowanda, NY | 1 |
| Craigmawr Beach, ON | 1 |
| Jersey City, NJ | 1 |
| Paço do Lumiar, MA | 1 |
| Springville, NY | 1 |
| Sierra Vista, AZ | 1 |
| Brooks, AB | 1 |
| Itu, SP | 1 |
| Pueblo, CO | 1 |
| Sioux Falls, SD | 1 |
| Schenectady, NY | 1 |
| Street, MD | 1 |
| Wexford, PA | 1 |
| Hardeeville, SC | 1 |
| Orlando, FL | 1 |
| Petersburg, VA | 1 |
| St. Louis, MO | 1 |
| Westmont, IL | 1 |
| Victoria, BC | 1 |
| Nashville, TN | 1 |
| Lawrenceburg, TN | 1 |
| Walnut Creek, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Lonnie.
(@MrLonnieSmith) reported
very much enjoy paying for @paramountplus only to have it never work on my roku. guess I'm watching @ManUtd on my phone today.
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Kate Gilbert
(@kateshungry) reported
@hulu_support My Hulu live is down again…this is the 4th day now. I keep resetting my router to fix it and today that didn’t work. Is the issue not fixable on your end? If you could let me know if Hulu live is no longer compatible for roku tvs?
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Matt Speed
(@MattSpeed) reported
HBO max issues on roku.. everytime I hit play it jumps me to the search and not starting the selection. Any advice??
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CJ
(@hampshirebus) reported
from
Southampton, England
@btsport Roku app just died on me. Watched Man U then went onto BTSport2 & error VC011 meaning can not watch Chelsea v Juventus. Not happy! 😬 It is not my Roku device as other apps working. Getting 45Meg speed on Broadband so not that. Done the log out/in bit & reboot & nothing
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kiwi ⨾
(@SAPNAPIFIED) reported
@VICKYLVJY do you have a roku tv ?? cause it would only work if you have that type of tv
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⭒⭒⭒⭒⭒
(@noelhanania) reported
@SpotifyCares Spotify on my Roku won’t go past the logo screen. Please help.
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Niki Lynn - Leroy's Tavern
(@NikiLynn6454) reported
@AssemblyCall I canceled yesterday. Game would not work on my ROKU BTN+ at home or at our Sports Bar. Had to use my phone to Chromecast to my TV.
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Dulcesita
(@dulcesita66) reported
@TeamYouTube I chat with tech support yesterday and the told me it was a nationwide issue.. Basically I am unable to watch Live TV on your AppleTV app or Roku app in My home.. Internet is working 1 GBs Down/Up. I just switched from Cable to fiber
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Cele Dee
(@CallMeAl4133) reported
@hulu_support Sharp Roku TV 7203X, Hulu was working fine, then it stopped working. Network Error message. I repeat, it WAS working fine until a couple of weeks ago
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Andy Gardner
(@AndyGardner81) reported
from
Milton Keynes, England
Hi @btsport @RokuUK @RokuSupport - do you have any idea why the BT Sport Roku app won’t load any live videos? Non-live are fine and all other streaming apps are working fine, as is the BT Sport app on iOS and MacOS devices. Error code VC011, if that helps? Thanks in advance!
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APHawk
(@AHawkeyeP) reported
@deaflibertarian I've used the Roku. Seems fairly basic, but it does work. Liked the Fire stick I had before it went bad.
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Frig the Frogman 🐸❄
(@The_FrigoManiac) reported
At a repair shop for my car and while i wait, they put on youtube on the lobby roku and handed me the remote. I kinda wanna sign in and see how it ***** up my reccomendations
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Scot Bell
(@sbell1973) reported
@Roku when are we fixing this awful 10.5 update you've rolled out without testing? My television doesn't look good as a wall hanging.
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Barb
(@spicedrum) reported
Why doesn't anything but netflix buffer anymore? I can have my internet go out and finish watching an entire netflix movie on roku or my phone. Every other streaming service runs degraded video on 4 bars and stalls out playing as soon as I drop from 4 bars to 3.
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T
(@T03357406) reported
@Roku Fix your **** regarding @YouTubeTV Running new smartbar so it's not OLD rokus #malicious #badactor #rokugotyourmoneynowfuckoff
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