Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| Houston, TX | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Bellingham, WA | 1 |
| Gowanda, NY | 1 |
| Craigmawr Beach, ON | 1 |
| Jersey City, NJ | 1 |
| Paço do Lumiar, MA | 1 |
| Springville, NY | 1 |
| Sierra Vista, AZ | 1 |
| Brooks, AB | 1 |
| Itu, SP | 1 |
| Pueblo, CO | 1 |
| Sioux Falls, SD | 1 |
| Schenectady, NY | 1 |
| Street, MD | 1 |
| Wexford, PA | 1 |
| Hardeeville, SC | 1 |
| Orlando, FL | 1 |
| Petersburg, VA | 1 |
| St. Louis, MO | 1 |
| Westmont, IL | 1 |
| Victoria, BC | 1 |
| Nashville, TN | 1 |
| Lawrenceburg, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Z
(@DrDoomblade) reported
Bleacher Report ******* sucks ***. Trying to sign in on Roku is a nightmare.
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Danielle Dixon
(@fabulousdnd1) reported
@Roku Don't buy this. I have a tv I can't watch right now because the roku device gets a hdcp error. It tells me to unplug everything and plug it back in to reset. It doesn't matter how many times I do this it doesn't work. There is no human help for the issue.
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JL Irizarry 🇵🇷⚾️🎼🐶💚🐯
(@irizarryjl) reported
@HBOMaxSoporte I streaming from Puerto Rico. My online problem is the streaming on a Roku Streambar. I not have issues with other devices, iPhone, Laptop or iPad.
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Nathan Welch
(@LAG_Ra1nK0r3) reported
@TeamYouTube When I’m watching YouTube on my Roku TV or Console after I get like 11-15 videos in it resets to the beginning of the playlist. And that’s not good if I watching a series that has like 200+ videos. From what I can remember this problem started in November 2020.
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multidimensional dumpster phoenix
(@samlikespizza93) reported
from
Carmichael, California
Is anyone else having issues watching stuff on Amazon Prime and Disney+? Like the apps load on my roku and then when I try to watch something it says connection failed? Netflix, hulu, and hbo max are all working fine too
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Danielle Dixon
(@fabulousdnd1) reported
@Roku I am so am so angry with your service right now. I am.telling everyone I know not to get touched because if anything g is wrong you will get no help. Your support page is trash. I have followed all of the directions several times and need real help but there is none.
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Sonnets & Seasons: A Hubernie Fanbook @ pre-orders
(@huberniezine) reported
P.S. sorry for the error on the graphic, the text is meant to say all PHYSICAL bundles. You can grab Roku's buttons in either our half bundle, Epigrams & Embroidery or the full bundle, Sonnets & Seasons 🍁
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Milsma
(@milsma) reported
@WIRED The ROKU player is the same price as the Amazon Fire Stick and the remote is far superior. Amazon put the HOME button in a terrible position.
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Cute Lucha Aficionado
(@cuteluchabrand) reported
@BRSupport I just bought all out 21 how do I make it so I can watch it on my Roku? I was signed in to your roku app but now it’s not working. Don’t make me regret spending $50.
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Scott Hewitt
(@thescotthewitt) reported
Bruh… Sozin really went to the volcano to “help” Roku only to leave him for dead…
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art lover
(@tweetbrowser81) reported
Yo #TCM Your app is not working on my Roku streamer. It was working before Please fix it #TCM #TurnerClassicMovies
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Danielle Dixon
(@fabulousdnd1) reported
@Roku There is no phone number to speak with someone when your device fails. I am getting an HDCP error and it shuts down the whole tv. I've done all the directions and it still is not working. The support page loops me around to to the same trash I've already tried over and ove
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DCdoozy Get vaccinated!
(@DCdoozy) reported
Hey @roku your apps are freezing in place, that is, your remote quits working. Unplugging and restarting doesn't fix it.
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John Gibson
(@JohnBrianGibson) reported
@VIZIOsupport @VIZIO it's kinda ridiculous that Smartcast owners cannot remove channels like @Roku TVs. Locast is a broken channel yet you leave it on all our TVs. Maybe let us pay to customize or something.
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Crystal Preston-Watson
(@ScopicEngineer) reported
Started watching Lupin the Third Part I. The theme song that plays for the first three episodes is definition of an ear worm in the worst way. Also CrunchyRoll's UI on Roku is horrible. Take everything good about Netflix and Hulu and pretend it doesn't exist.
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