Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| Houston, TX | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Craigmawr Beach, ON | 1 |
| Jersey City, NJ | 1 |
| Paço do Lumiar, MA | 1 |
| Springville, NY | 1 |
| Sierra Vista, AZ | 1 |
| Brooks, AB | 1 |
| Itu, SP | 1 |
| Pueblo, CO | 1 |
| Sioux Falls, SD | 1 |
| Schenectady, NY | 1 |
| Street, MD | 1 |
| Wexford, PA | 1 |
| Hardeeville, SC | 1 |
| Orlando, FL | 1 |
| Petersburg, VA | 1 |
| St. Louis, MO | 1 |
| Westmont, IL | 1 |
| Victoria, BC | 1 |
| Nashville, TN | 1 |
| Lawrenceburg, TN | 1 |
| Walnut Creek, CA | 1 |
| Pelham, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Darwin R Musk
(@Realtwitceo) reported
@newscentermaine Csn you fix the Roku app to know who a WCSH viewer is and a WLBZ viewer This AM you report that WCSH has no cancelations but WLBZ viewer does at the bott of the screen but yet the app assumes I'm a CSH viewer in Bangor
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Carol Schneider 🥑
(@auntcarol2) reported
@TrstTheJrny24 I did it thru my Roku channel app and that was pretty easy. The only time I tried directly thru Paramount+, I couldn’t get it to work.
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Linda
(@LM_LindaMc) reported
@AcornTV There’s also a terrible lag on @AcornTv when I try to pause a show. This is somewhat of a recurring problem with the Acorn app on Roku, but much worse at the moment.
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Verizon Support
(@VerizonSupport) reported
@grilly52 Thanks for the update. We really do regret that you are having those hiccups. Did you follow up with Roku services to see if there were any issues with the APP? *Nancy
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Rishi Khullar
(@RishiKhullar) reported
@AppleTV The Apple TV channel on Roku is the worst we’ve experienced across every other channel we’ve ever used. It’s impossible to watch, we get a “video not available” on everything 99% of the time.
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Mârťy C bell
(@martywithay) reported
@ITVXhelp had issues with itvx on my Samsung 2020 tv which you failed to offer a workable fix. Now having issues with roku device watching classic Corrie. Only 1 episode a day showing and then disappears once watched. Have to watch on my iPhone now!
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Chuck
(@Chuck67902819) reported
@CNET I have an old Roku and an old Amazon Fire. They both still work fine.
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Grilly52CHW
(@grilly52) reported
@VerizonSupport Have you ever seen authentication issues with Roku not recognizing channels people subscribe to on FiOS?
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Elon Muscatel
(@KnaveRupe) reported
I saw an ad on my Roku for a bundle combining Hulu and Disney+ for $10/month. So I signed up, only to find out that the ad-supported Disney+ tier that you get for that price doesn't work with Roku (where I saw the ad). Honest to christ. Is Elon Musk running EVERY company now?
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kdogg
(@mberg531) reported
@TeamYouTube I opened YouTube on my Roku and was gonna login and it had a screen that said to open YouTube on one of my mobile devices and scan or copy a code. I never did get a code.
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Chris Shepherd
(@ChrisShepherd) reported
@TeamYouTube Also just uninstalled the YouTube TV app on my Roku device and reinstalled, signed in, same issue.
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Sonyas OC Quote Bot
(@sonyasocbot) reported
👻 - Roku shrugged. ”I don't really care how together we are in this.. I'm not one that likes to work with others.”
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(((kalen)))
(@kalenski) reported
@MatthewDiener @FOXSoccer @Telemundo You know, we used to. I don't know if it's an issue with our antenna or what but it disappeared when we switched from TiVo to Roku.
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filmiholic 🌻
(@filmiholic) reported
Seriously #CBS & @Roku I don’t know whose fault it is, but why does your app never work? Try to watch a live show, “We’re sorry. An error occurred.” Try to watch a past show, say, @FaceTheNation, “We’re sorry. An error occurred.” Delete, reinstall, same - never works. Never.
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Txzen
(@RealTxzen) reported
@Lora1069 @MapleshadeReine paramount was doing this me on Roku. WIth your report on firestick this makes me think it is their backend/servers/uplink. HBOMax has gotten better and paramount has gotten worse.
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