Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Minneapolis, MN | 3 |
| Garland, TX | 2 |
| Portland, OR | 2 |
| Ashburn, VA | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Santa Maria, PR | 1 |
| Pleasant Hill, CA | 1 |
| Springfield, NJ | 1 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Melbourne, FL | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
| Du Quoin, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Gerald McFly
(@GeraldMcFly) reported
@daisyjetsfoeva @RokuSupport @PrimeVideoCA Me too, Daisy. Doesn't work no Roku. It's fine un My phone, though.
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Gerald McFly
(@GeraldMcFly) reported
@daisyjetsfoeva @AmazonHelp Me too, Daisy. It's not working in Roku device. Kicks me out. It works in my phone, though.
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KELLY
(@loveoutloud) reported
@AmazonHelp I keep getting kicked off of Prime Video via roku. I reinstalled channel, rebooted, checked for updates. Its happening to multiple issue so possible Roku or Amazon software issue(???)
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Jason: The Carnist Devolver of Tweet Threads🥩
(@fancypirate8) reported
Well I just found the problem. The HDMI cable was taking a ****. No TV or Roku problems
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Mr robot
(@liz300911) reported
@AmazonHelp I all ready restart the roku device and also reintall the application but nothing, still doesnt work
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Mr robot
(@liz300911) reported
@AmazonHelp No I havent recive any error code, just when i want yo streaming something from the app the application close end send me to the roku menú
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❤🧡💛💚💙💜
(@BaSsBuNnY) reported
Anyone having trouble viewing #AmazonPrime on #ROKU ?
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Kyle Umberger
(@KyleUmberger) reported
@AmazonHelp Prime app on Roku not working. Constantly exits out of Prime when I go to watch a show. I have uninstalled and installed Prime and still have same issue.
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WalaCam
(@Isplom) reported
@PrimeVideo your platform is a joke. Same TV, Same Roku device. All other subscriptions work..netflix/disney/hulu. Not Amazon prime Video though. Literally the richest man in the world, can’t make his service run better than Netflix. @JeffBezos
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JoseMonkey
(@josemonkey) reported
Looks like @PrimeVideo on @Roku is having issues this evening. I see others tweeting about it also. (Amazon support, don’t @ me with a link to “troubleshooting” and telling me to check my network settings or “sign out and back in” - just go fix it.)
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.
(@nevervragain) reported
and well maybe i won’t buy roku tho I love it if i have to buy 3 every year this is ridiculous. worst CS for now, the website literally said we don’t offer support for your device like??? if it can be fixed i’d love to know and keep using it since i have everything set up and
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Ts
(@ThomasSheehan2) reported
@AmazonHelp App keeps dropping. Having no other issues with my other apps on Roku except for yours
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Trocar
(@TrocarRogue) reported
@katiehasty @genericbeezy Can you hire programmers to fix your @Roku app?
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Matt Sloan
(@matthewsloan) reported
@GrizzliesOnFSSE @NBA the Grizzlies feed on the NBA roku app has had audio sync issues (atleast 10 seconds off) for 3 games in a row. No issue with opposing teams broadcasts
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Tom Trimbath
(@tetrimbath) reported
OK. OK. I can take a hint. Amazon Prime isn't loading on my ROKU, again. So, I guess I'll just have to work on my sci-fi novel instead of binge-watching DS9.
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