Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 8
Dallas, TX 6
Denver, CO 5
Atlanta, GA 5
Orlando, FL 5
Minneapolis, MN 4
New York City, NY 3
Portland, OR 3
Round Rock, TX 3
Hamilton, OH 3
Birmingham, AL 3
Cleveland, OH 2
Charlotte, NC 2
Jacksonville, FL 2
Gallatin, TN 2
Cranberry Township, PA 2
Philadelphia, PA 2
Greensboro, NC 2
Las Vegas, NV 2
Seattle, WA 2
Chester, PA 2
Dayton, OH 2
Columbus, OH 2
Houston, TX 2
West Palm Beach, FL 2
Alexandria, VA 2
Satellite Beach, FL 2
Benito Juarez, CDMX 2
West Des Moines, IA 1
Ashburn, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • WordsOfSage The Sage (@WordsOfSage) reported

    @Roku @hbomax Hi, I'm having an intermittent issue where I'll enter HBO Max on my Roku Premiere, but while loading it'll exit and return me to the main screen.

  • Qbertplaya Ellen Thee Qbertplaya (@Qbertplaya) reported

    @chipchristian @bengiovine @nyctaper I couldn't get Vimeo to recognize my Roku so that I could login. So I'll play the video on my iPhone and use AirPlay to the Roku/TV.

  • worstideas7 Daniel Kline (@worstideas7) reported

    @Life_Wizard @anandchokkavelu @dannyvena Chromecast is terrible...the comparison is Amazon Fire. Similar devices and Roku has an advantage with content and TV set partners as they are not seen as competition...they also have a growing ad business.

  • JeffRougvie JEFF ROUGVIE, How Are You Now? (@JeffRougvie) reported

    @hbomax Have an account, won’t let me login through app on roku. Entered code on my computer, roku just flounders. Pathetic

  • kbetteley Keiran Betteley (@kbetteley) reported

    @RokuUK Having issues with a Roku express and the contact form on your website locks out on the "What product do you have?" page. Can't send you a message... Any other options to get in touch. Think it's a hardware fault.

  • itsnotreadyyet It's Me (@itsnotreadyyet) reported

    @HBOMaxHelp FIX THE LAGGY INTERFACE ON @Roku, please. Movie thumbnails barely load when you click on a movie title, if it ever loads.

  • sunlightjoon 💜⁷ (@sunlightjoon) reported

    @disneyplus I wanna watch! But My Disney plus on Roku isn’t working. Anyone else having same issue?

  • medinakansas Alex Medina (@medinakansas) reported

    Anyone else having a problem with @HBOMax on @Roku just launching the HBO app and not HBO Max?

  • ViewfromKelso President-Elect Spirit of '76 (@ViewfromKelso) reported

    @RokuSupport @Roku your support sucks right now. Trying to take advantage of an offer you sent me, and it won't work. Nothing on your support page, email, chat, or phone has been responsive. Firestick is looking better.

  • JJSingh Destination: Brava Centauri (@JJSingh) reported

    @vilevampz @hbomax @Roku * Then, choose "Getting Started," because obviously "Getting Started" and "Sign In" are the same thing (?!?!) * Then, select "Sign In." Be sure you are signed in on your computer or device, because otherwise manual password entry is nearly impossible * Select the top option ...

  • chrisfujino Christopher Fujino (@chrisfujino) reported

    Entering account login passwords on my TV drives me crazy. Please @Roku make a remote with a keyboard.

  • serenebabe serenebabe (@serenebabe) reported

    roku suddenly stopped working. I click on "community support" and get a 404 error.

  • chonisdamie syd 🎄 (@chonisdamie) reported

    @HBOMaxHelp hey besties 👋🏽💖 i can’t get my hbo max app to load on my roku even after trying all your troubleshooting tips several times. i know servers are probably slammed but like help please ya girl is trying to watch xanadu

  • Feiht10 Feiht (@Feiht10) reported

    @Rampage95_XXIII You could try TUBI on Roku, there’s also IMDB TV and Crackle. I know there are other off the radar sites, but I don’t want to steer you down Fang Fang alley and have you run into viruses. Happy to help out with an Amazon e-card to cover some rentals.

  • IanSplis Ian (@IanSplis) reported

    @Roku @netflix you have an issue on the Netflix app for the latest roku 4K streaming stick where the audio will drop and you have to exit the show, go back in and start it again in order to get sound back. Only happens on the roku

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