Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Minneapolis, MN | 3 |
| Garland, TX | 2 |
| Ashburn, VA | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Tampa, FL | 1 |
| Portsmouth, OH | 1 |
| Uruaçu, GO | 1 |
| Puyallup, WA | 1 |
| Topeka, KS | 1 |
| Conway, AR | 1 |
| Detroit, MI | 1 |
| Houston, TX | 1 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Santa Maria, PR | 1 |
| Pleasant Hill, CA | 1 |
| Springfield, NJ | 1 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Portland, OR | 1 |
| Bedford, OH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Richards
(@EJRichards) reported
@ITVXhelp @andy_rossiter76 I am also experiencing exactly the same issues. Also checked roku for updates, restarted roku, uninstalled and reinstalled ITVX, still not loading. So disappointed in this service
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PJayy
(@PJayy97672133) reported
ITVX not working on roku tried EVERYTHING!!!
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💜 Aisha 💜
(@lavendermingi) reported
@sanyangie Realized my roku is the better option for viki to work than my firestick so I’m just now on the 5th episode of Imitation. From how it’s going I wish there were more than 12 episodes 😩
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Jan Scott
(@thisJanScott) reported
@ITVXhelp It's the same issue as I've seen reported several times on your Twitter feed in the past hour. I have Roku and ITVx is not loading. It was ok few days ago. I have followed the procedure you've suggested for the other people reporting the fault but it hasn't helped. Any ideas?
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Robert
(@thewizz12) reported
Shocking the @Yankees and their ridiculous AWFUL@YESNetwork app doeant work on any Roku device that's awesome. FIX IT !!!!!!
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Andy Rossiter
(@andy_rossiter76) reported
The moment when ITVX & Roku are sending you DM's with copy and paste answers over an issue with ITVX app which just crashes all the time you launch it. ITS NOT MY DEVICE, OR ROUTER, OR ISP OR A VPN. THE BOX IS FULLY UPDATED. ITS AN ISSUE WITH ITVX APP !! LISTEN !!
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J Hutchison💙
(@Mij53) reported
@ITVXhelp can’t get channel to load tonight. Done all the usual- still not working. Use Roku to stream- other channels all fine. ???
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Jan Scott
(@thisJanScott) reported
@ITVXhelp Also I've now updated the Roku Express software and the problem is still there.
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RN
(@roberti46943486) reported
@ITV iTVx not launching on my Roku Has been working for months. Not working now. Tried uninstall and reinstall
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agent pine
(@pineinmind) reported
@boycrippled @Roku u have 2 find the meaning 4 urself. im sorry i cant help u beyond this
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Andy Rossiter
(@andy_rossiter76) reported
@EJRichards @ITVXhelp last time they asked me to do a factory reset for itvx to work. Roku have stated its an issue on ITVX end / update.
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Stephen Jarrett
(@sjjarrettHR) reported
@ITVXhelp app not working tonight on any roku device
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RN
(@roberti46943486) reported
@EJRichards @ITVXhelp @andy_rossiter76 Me too. We did all of that and still the same problem. The itvX begins to launch then fails and takes us back to the ROKU main menu selection.
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Emma Jones
(@Trixiefire666) reported
@djfoxpcr105 @ITVX Im on Roku and having the same. They tell you to uninstall, reload etc but some have done that & it's still not working, so hang fire until they've fixed it id say! I am lol
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Andy Rossiter
(@andy_rossiter76) reported
OK, confirmed Roku have just told me its definitely an issue with the ITVX app due to the amount of messages they've seen & what I've just reported to them. So ITVX.. we are waiting for a fix from your end !!