Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Orlando, FL 5
Dallas, TX 5
Minneapolis, MN 4
Denver, CO 4
Atlanta, GA 4
Chicago, IL 4
Seattle, WA 3
Birmingham, AL 2
Chester, PA 2
Dayton, OH 2
Columbus, OH 2
Houston, TX 2
West Palm Beach, FL 2
Alexandria, VA 2
London, England 2
Satellite Beach, FL 2
St. Louis, MO 2
Tampa, FL 2
Benito Juarez, CDMX 2
Hamilton, OH 1
Jamestown, NY 1
Buda, TX 1
Grand Rapids, MI 1
Kingsford, MI 1
East Falmouth, MA 1
Ponte Vedra Beach, FL 1
Valrico, FL 1
Jacksonville, FL 1
Magnolia, TX 1
Hawthorne, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Soumyazen Septum Capital (@Soumyazen) reported

    $ROKU acquired Quibi content. The Roku channel will host all the content. Given Roku channel is generating ad driven revenue growth, this increases the surface area and quality of Roku channel content resulting in increase in ad inventory and hence additional revenue

  • 24chadster Chadster (@24chadster) reported

    @Ask_Spectrum No error message. Streaming on the roku. Checked for app updates, none. Rebooted the roku. When you select the title you get a circle then just goes back to the list of recordings.

  • lightgrenaid lightgrenaid (@lightgrenaid) reported

    @KillAuDeepState ROKU tv - nothing yet. I use antennae live tv very rarely bc I just don’t watch tv much. Curious how it’ll work.

  • EricVey Eric Vey (@EricVey) reported

    @NicolleDWallace @NeuSummits I often am at work while Deadline White House is on. These tweets tell me that I can catch a few snippets on Roku NBC news.

  • FallowWay Kristi (@FallowWay) reported

    @sundance_now what the hell is going on? Sundance Nowl is a streaming service on Roku why would I have to confirm provider apps? Oh and you talked about not having customer service there's no phone number to call somebody took weeks to resolve the last issue.

  • WILLINTHETHRILL Will Jarvis (@WILLINTHETHRILL) reported

    @hulu_support heads up, volume balance is terrible between ads and tv shows on roku. Just about blows our hearing out when an ad comes on. Thought I'd let y'all know!

  • tammylpoole Tammy Poole (@tammylpoole) reported

    @GetSpectrum @CharterCom what is the deal with the contract with Roku? I was advised to turn in the boxes to help save money and now can't watch tv. ??

  • oakridge604 Gav (@oakridge604) reported from Vancouver, British Columbia

    @michaelkwan Being able to turn off my son's iPhone, Xbox, switch and roku basement TV all from my phone is pretty awesome. But it doesn't solve the problem that it pisses him off and he's now as tall as me and punches back

  • Attorneydad74 Stephen Thomzz (@Attorneydad74) reported

    @HBOMaxHelp your app on Roku Ultra sucks. There is a periodic screen flash/glitch on all shows and movies. Only app where it does this. Also, Wonder Woman 1984 shows it is in HD when it is supposed to be 4k. I’m not going to pay $15 for this crap.

  • WaldorfTBeagle Nick (@WaldorfTBeagle) reported

    Have @roku bricked a whole swathe of their hardware with an update? Appears I'm not the only one it's not working for..

  • Artist_April April Feinberg (@Artist_April) reported

    @RobertW51496420 @PattyJenks What are you watching on? I had an issue with my Roku stick not playing the HBO MAX app. I had to upgrade to my Roku stick + in the silver box. It plays great. /Can you screen mirror from your phone to your TV?

  • JessicaFEREM Jessica (@JessicaFEREM) reported

    @ATTHelp no thanks, I don't need any help, I was just saying your boxes were a bit on the slow side and I already use Roku and FireTV throughout the house. If i didn't already have TV's with Smart functionality built in though, I'd be using the boxes because they're actually pretty good.

  • HiThere144 James The Lesser (@HiThere144) reported

    @WSJ That may sound like a bargain, but judging by the quality of the Quibi effort and the acceptance of Roku as a source of streaming content and not just a device company, this is just a footlocker full of forgotten dross bound for the attic of streaming tv history.

  • davesonntag David Sonntag (@davesonntag) reported

    @brianonorio Worst UX ever, and very surprising from @Apple. I switched to watching Apple TV through @Roku for just this reason.

  • LSValue Long Short Value (@LSValue) reported

    @AlanSoclof This is an apples to oranges comparison. $ROKU owns the top of the TV funnel, the ad tech behind delivering CTV ads, and a royalty like subscription kickback from streamers. There is only one ROKU. $VIAC is 1 of ~10 content streamers that have to compete on quality of content

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