Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
Columbus, OH 3
Phoenix, AZ 3
Dallas, TX 3
Hamilton, OH 3
Birmingham, AL 3
Orlando, FL 3
Buffalo, NY 2
New York City, NY 2
Minneapolis, MN 2
Jacksonville, FL 2
Portland, OR 2
Denver, CO 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Las Vegas, NV 2
Atlanta, GA 2
Seattle, WA 2
Los Angeles, CA 1
Rockland, MA 1
Park City, UT 1
Natércia, MG 1
Mamborê, PR 1
Mérida, YUC 1
Chilcoot, CA 1
Worcester, MA 1
Valencia, PA 1
Westwego, LA 1
Muenster, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • VivHarris1 Viv Harris 💙 (@VivHarris1) reported

    @AmazonHelp On a smart TV using a Roku stick. I just tried again and got a Problem Occured Error code 5004 message. No problem whatsoever with any other content.

  • shinynoctowl andrew | 28 | he/him (@shinynoctowl) reported

    forgot to turn off the WiFi on my phone and unplug my roku. so i had issues with my stream earlier. so, im going to remember to do that next time.

  • NationalsPride Elder Millennial (@NationalsPride) reported from Jefferson, Virginia

    @TheNatsFanatic I have a Samsung so I’m able to change the DNS settings directly on the TV. Seems for Roku devices you have to change the settings directly on the router for it to hopefully work.

  • darejob Venom (@darejob) reported

    @WilDeji Lol. I never setup Roku/Fire stick That should arrive in a bit and I still need to fix up the TVs. Na USB port you use watch Theranos yesterday. But as always, Whisky dey. Lol.

  • robinlyn11 Robin (@robinlyn11) reported

    @RonSarkar Pulling hair out!!! My kids bought us this huge smart TV. I used a roku one. But this one drives me nuts. Half the time it doesn’t work! I’m sure my issue is operator error.

  • NOW NOW (@NOW) reported

    @Moggy_mad_lady Hi there, We are currently investigating an issue with the latest update on Roku devices, once the issue has been identified a patch will be released. We apologise for the inconvenience.

  • jack_has_spoken Mister Thotful 🇺🇸 Only Fans top .011% (@jack_has_spoken) reported

    @Sirbeaterofarse I guess the advantage of listing your home address as "Sentra parked at 7/11" is that you never really live anywhere The issue is that he's too poor to buy HBO Max. I would Paypal him $15.89, but I'm not buying him a Roku TV too

  • NOW NOW (@NOW) reported

    @Nomio1984 Hi Naomi, Are you still getting this error message? Are you using a Roku device or An app?

  • phkeane Patrick Keane (@phkeane) reported

    @sarafischer @Roku Quality content.

  • NOW NOW (@NOW) reported

    @vintagegaylady Hi Charlotte, We have been advised that the update is affecting some Roku devices. This may be included. If you are able to do a factory reset this may fix the issue. We apologise for the inconvenience.

  • kirahalley Kira (@kirahalley) reported

    Had the worst ******* day and I come home to my dog having chewed up my new Roku remote for a cherry on top

  • Chuck_afta_Dark Chuck Afta Dark (@Chuck_afta_Dark) reported

    @Roku @ThisOldHouse You need to improve your remote. In your pursuit of keeping the remote minimalist, it limits the UI's of apps that would help people "cut the chord". For instance, we have the Spectrum App in hopes of ditching Direct TV. But without a number pad on the remote, the channel guide

  • miked888 Mike D 🇬🇧🏴󠁧󠁢󠁷󠁬󠁳󠁿🚴🏉 (@miked888) reported

    @NOW your updated app is not working on @Roku streaming stick model 3500EU Please can you advise a fix time/date? Thanks

  • chellejones91 chelle jones💙 (@chellejones91) reported

    @NOW No it’s not be resolved still doesn’t work on roku

  • hernanrod74 hernangrodriguez (@hernanrod74) reported

    @beINSPORTSUSA your app for roku doesn’t load anymore. Please fix it

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