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Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
San Antonio, TX 1
Denver, CO 2
Morton Grove, IL 1
Eau Claire, WI 1
Walnut Creek, CA 1
Albert Lea, MN 1
Pittsburgh, PA 3
Litchfield Park, AZ 1
Smyrna, DE 1
Atlanta, GA 2
Orlando, FL 2
Cuernavaca, MOR 1
Chaska, MN 1
Wills Point, TX 1
Germering, Bavaria 1
Dallas, TX 2
Cleveland, OH 2
Town of Starkey, NY 1
Harvest, AL 1
Phoenix, AZ 1
McKinleyville, CA 1
Cheyenne, WY 1
Littleton, CO 1
Chihuahua, CHH 1
Milwaukee, WI 1
Myrtle Beach, SC 1
Fort Washington, MD 1
Evans, GA 1
Rio de Janeiro, RJ 1
Saint George, UT 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Gundament
    Kris G. (@Gundament) reported

    @Roku Hey can you guys fix a bug on your new Home Screen? When you click on the inputs from the home screen shortcuts, we are getting a green and blue lines all over the screen. But when we click the Inputs from the "Input List" tab, they work fine. Please fix in the next update.

  • Theresa99778608
    Theresa (@Theresa99778608) reported

    @red_chem_lite @Roku You need a zapper for when they touch it, they will learn which. Our friends have two boxers that were like this and within the week they were broken.

  • JLGlazer
    Jennifer Glazer (@JLGlazer) reported

    @Roku hello. I need help repairing a remote with my Roku. I have followed instructions online, but it’s not working.

  • Jinxsyns
    Jinxsyns (@Jinxsyns) reported

    @BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS

  • Eat_Drink_Smoke
    King Kev (@Eat_Drink_Smoke) reported

    @red_chem_lite @Roku Did you try the anti-nail biting pen I mentioned last time? LoL I'm just INSANELY curious if it would work...

  • TucsonBlonde
    TucsonBlonde 🇺🇸💙🌊 (@TucsonBlonde) reported

    @Roku So about that redesign…how about you stop repopulating my Quick Access section with crap I don’t want/have after I’ve removed everything I don’t want or use? You’ve done it THREE TIMES NOW, and I don’t appreciate having my time wasted as I go back in and delete everything but my YouTube App, which is all that I use on this TV! section with yet more channels I have never used, and shoved YouTube back to the end, again. later. So how do I fix this PERMANENTLY? You can put whatever you want to after the YouTube app, but It’s MY interface, you give us the option to customize it, and while it’s not life ending to have to click several times to get to what took 2 clicks before, it’s very aggravating and I don’t appreciate the level of arrogance that a company displays when they undo the changes I made to shove stuff I don’t want down my throat. I’d appreciate a response, this is ludicrous. So please, help

  • geoffmeador
    Geoff Meador (@geoffmeador) reported

    Our @Ask_Spectrum outage has lasted all morning and USA vs AUS is coming up, so I just switched our @Roku TV to OTA antenna… except, in the most idiotic decision imaginable, watching antenna TV on Roku apparently requires a working internet connection now. 1/2

  • djmikebryant
    Mike Bryant (@djmikebryant) reported

    @Roku please bring back the other Home Screen. This new one is awful. Thanks

  • redneckleeusmc
    Lee 🇺🇸 (@redneckleeusmc) reported

    @Roku joins the total enshittification gang with its trash update. User customizations, gone. UI is terrible, everything is high-friction, and there are more ads. This is for a device I pay for. It's hard to name a single thing in tech that hasn't gotten markedly worse in nearly every way the last five years. Windows. Mac. Linux. iOS. Google. Amazon. Netflix.

  • KirkYuhnke
    Rhymes with funky (@KirkYuhnke) reported

    @MatthewKeysLive @Roku Problem is... finding an actual "dumb tv" is almost impossible anymore. The business model for TV companies has shifted. They don't make $ when I buy the TV anymore.

  • Fly_Guy79
    Ben (@Fly_Guy79) reported

    @Roku ya its terrible. where the save list go? terrible ui change. glitchy screen freezes. back up job nerds

  • arikajeannoel
    Arika ⸆⸉ ♡ (@arikajeannoel) reported

    @Roku This is TERRIBLE! How do I revert back to the old home screen. Literally no one asked for this

  • ghfrost3
    George H Frost III (@ghfrost3) reported

    @Roku you are a rip off. Customer service is bullshit take my money and when you can’t make it work refuse a refund. Well **** you. Back to cable

  • xprezJerry
    Jerry Young (@xprezJerry) reported

    @Roku This is possibly the worst update in recent history. I have disconected my ultra and using the built in Vizio apps now, that is how bad it is. Looking for better solutions elsewhere #roku

  • steve48717445
    steve (@steve48717445) reported

    @Hisense_USA @Roku Apps will just crash. Don’t get a Hisense. I have to get a new tv

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