Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • kat_woman13 AB Normal 🐈 🇨🇦🏳️‍🌈🍟😈 (@kat_woman13) reported

    @dhuffman1980 It is on my Roku Tv. Most of the time it’s just fine, but it does freeze sometimes. Or the channel takes a bit to load. Usually not too many issues though.

  • eBoldsPhoto e.Bolds Photo Art (@eBoldsPhoto) reported

    @CreativeLive does your ROKU app work? I loved the idea of viewing on my TV, but several of my favorite purchased courses won't play properly, retrieving lectures, but then not playing them, and moving on to the next but never playing... is this normal?

  • kendriggers Calypso Puffysleeves (@kendriggers) reported

    @peacockTV The UI, for Peacock, has to be the worst I have ever used. Horrible load times for ROKU and SHIELD. Confusing setup! Trying to find the newest PFT was a nightmare. I am done!

  • selimikizler Selim Ikizler (@selimikizler) reported

    The @masnNationals Roku app is just awful

  • jellyfin Jellyfin (@jellyfin) reported

    Busy week. Jellyfin 10.7.7 with a database fix was released on Sunday. Windows/macOS installers are now up. Android update earlier today, rolling out to stores already. Roku beta channel update, with some of the latest goodies (auto server discovery!). More to come soon enough.

  • GMPunk Gage Magoto (@GMPunk) reported

    @amie_elle Do you have cable or access to someone’s cable login? Was able to log into the Telemundo app on my Roku using the in-laws login to watch the game tonight.

  • TROndrey Timothy Ondrey (@TROndrey) reported

    Anyone else have issues with the #AppleTV app on #Roku? We only use it once a week to watch #ForAllMankind but we have to restart the Roku to get the app/shows to function. No other app behaves this way.

  • simon_minnesota Simon from Minnesota (@simon_minnesota) reported

    @VIZIOsupport why is it that some days SmartCast loads immediately and other days i get a blank screen or some error telling me to use another web service? Yet if I use the input Watchfree+ then SmartCast works. Do you update Smartcast daily? Why is Roku so much better?

  • blifflesplick blifflesplick (@blifflesplick) reported

    TCL Roku TV and Jumbo Universal Remote if anyone has a lead, please help. @TCL_USA would you happen to know?

  • richard_chu97 Richard Chu (@richard_chu97) reported

    @borrowed_ideas @ErnestWongBWM Agree Roku must provide access to “must have” content but as quality streaming content continues to proliferate, it seems that NFLX’s job will only get harder. Regardless, Roku has leverage against smaller content providers like Peacock or HBO and will continue to increase that

  • visionari_group Visionari Group (@visionari_group) reported

    @RokuSupport @XfinitySupport The Xfinity Beta App on my Roku keeps giving me the “Error: TVAPP-00100” and it won’t let me sign on. But the same app works on my iphone. Please help and advise thanks!

  • VinkemesMom Jim Jordan’s Jacket (@VinkemesMom) reported

    Update. I can stream the game with my ROKU on Telemundo, so there’s a work around for Philly area that way.

  • GDJArt Grandaddy Jeff (@GDJArt) reported

    @ZaQ5322 Which model Roku? That could be it too. I notice my son's Roku takes forever to load for it (and Disney+) but mine does not. May need an upgrade. All that said, the app itself is still atrocious, even without performance issues.

  • richard_chu97 Richard Chu (@richard_chu97) reported

    @ErnestWongBWM Hasn’t happened yet, but I think this was the first article that I read that really applied aggregator theory to Roku and discussed why content owners could be in trouble in the future

  • kassneck 🍊 (@kassneck) reported

    aang the worst avatar and yes i know about roku

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