Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 4
Houston, TX 3
Orlando, FL 2
Atlanta, GA 2
Brasília, DF 2
Englewood, FL 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Santa Maria, PR 2
Rome, Lazio 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Columbia, SC 1
São Paulo, SP 1
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Bel Air, MD 1
Berlin, Land Berlin 1
Monterey, CA 1
Gainesville, GA 1
Springfield, MO 1
Jacksonville, FL 1
East Syracuse, NY 1
Vitória da Conquista, BA 1
Cincinnati, OH 1
Floresta, PE 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ricketyoldshack Derek (@ricketyoldshack) reported

    Being unable to stop autoplaying video as I try and browse Netflix has rendered the service almost unusable on my Roku. I eventually just yelled "shut ******** up" because I couldn't think and just ended up turning everything off.

  • MullicaMichelle I never shut up and saving Sandie's job my mission (@MullicaMichelle) reported

    @Roku I want to know why my @Roku tv's won't pause or rewind. What's the deal? My old one used to work and my new one's never worked. I'm needing some answers. I spent money for a memory stick to find out my new tv doesn't work. Now my 1 that used to work quit.

  • NBALPSupport NBA League Pass Support (@NBALPSupport) reported

    @MIKOYG We are sorry to hear you are having issues accessing the app both on your phone and Roku. Please DM us your email address and more details about this issue so that we can investigate. Thanks, NBA Support

  • PinotYouDidnt everything happens for a riesling (@PinotYouDidnt) reported

    Hi, @hbomax, I can't get a foreign show to play with the original audio and English subtitles on the Roku channel. It shows the original language with the original audio. This isn't an issue on the Fire Stick.

  • fair909 Jeff (@fair909) reported

    @its_TradingG @Roku Well its free so your not buying anything and there are some good movies on there, its just all the old movies are terrible quality.

  • HeyYall_ItsRach krachel kardashian (@HeyYall_ItsRach) reported

    Anyone else have trouble getting Tubi to work on your Roku TV? 🙃

  • jwortiz333 Will Ortiz (@jwortiz333) reported

    Hey @hulu_support! PLEASE fix the Hulu app on the Sony XBR X900H TV. It keeps freezing while audio continues or it crashes. All other "smart apps" work fine and it's not my wired network as all my other TVs with Roku devices work fine.

  • RichardAubert Rich (@RichardAubert) reported

    @RokuSupport Please help, the remote for my TCL/Roku tv stopped working, I put new batteries in it and it doesn't have a pairing button. The TV works fine, the remote quit working...can I get a new remote? or fix the current remote?

  • Smfak8 Samantha (@Smfak8) reported

    @ItsOurDan_ Same! Never an issue! Yea i use my roku stick for disney but use the apps for the rest. No idea where my stand is. I've moved at least 6/7 times if not more since I've had it and its still going

  • AlexStanAdoptee Alex Stan Campbell (@AlexStanAdoptee) reported from Brockville, Ontario

    It's Sunday night and @AmericanIdol is on. It was bad enough watching 2 hours but now THREE hours of torture. Than God or someone for Roku. Sorry @LukeBryanOnline. Worst year ever.

  • RichardAubert Rich (@RichardAubert) reported

    @Roku @RokuSupport Please help, the remote for my TCL/Roku tv stopped working, I put new batteries in it and it doesnt have a pairing button. The TV works fine, the remote quit working...can I get a new remote? or fix current remote?

  • ifantasyrace Ryan (@ifantasyrace) reported

    YouTube is the worst on a computer for re-watching races lol Pro tip is use Roku!

  • moe_h Moe Hamdhaidari (@moe_h) reported

    Hey @AppleTV - I found the login feature on the Roku app a bit hidden. Might be just me... but clicking into a secondary menu to see login seems counterintuitive... #ux #ui #uiux

  • pinkkityy666 ONLYFANS/DYPHERENT | $12 (@pinkkityy666) reported

    @RokuSupport how about you help me fix my roku premier since everyone knows it sucks and stops working eventually?

  • newton_falls Newton Falls (@newton_falls) reported

    @BoSnerdley A $5 month OAN ROKU app solves this problem.

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