Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Portland, OR | 3 |
| Minneapolis, MN | 3 |
| Garland, TX | 2 |
| Ashburn, VA | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Round Rock, TX | 2 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Santa Maria, PR | 1 |
| Pleasant Hill, CA | 1 |
| Springfield, NJ | 1 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Melbourne, FL | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Fenyx 🔥
(@kiv0524) reported
@HBOMaxHelp the justice league movie keeps glitching and won’t play correctly we’ve restarted the app and the Roku and it’s still doing it it’s only this movie we’ve tried other movies and they work without an issue #HELP
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auto-generated roku tweets
(@rokutweetbot) reported
i just went on a 4 hour binge of roku videos, send help
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bimini bon pay rise for the NHS
(@_badgalrara_) reported
@NOWHelpTeam I don’t think it is resolved and the live chat team seem to think it’s ongoing. I’ve checked updates, uninstalled and reinstalled the app, restarted Roku...still not working
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Robin Goodfellow
(@MoJuiced) reported
@Roku @NCAA @marchmadness app has desynchronizing audio issue, please fix, very hard to watch
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Graham Wells
(@grahamwellz) reported
@waltmossberg @Apple Same here. Use out Apple TV for all our television and movie needs (couldn’t tell you last time I wanted a Blu-ray). My 8 year old has no issues using the remote. Only thing is some apps lag behind the roku versions, missing features and lacking updates
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Gareth Morgan
(@gazmbuku) reported
@Jayne_1966 @NOW Same issue on my 2 roku devices.
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Johnny Caspar
(@sickathehighhat) reported
Turned to HBO MAX Justice League was promoted, saw it was in Dolby Vision. I wanted to see if they fixed the 4k Vision issues on my TCL Roku TV where Wonder Woman 1984 was unwatchable in 4K, Roku didn't release the right version of hbo max for my tcl tv. Well JL looks amazing
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Learn ASCII
(@0x50726F665F4B) reported
@Bettszee @DisneyPlusHelp When I first started using Disney+, I got this error and was very frustrated. Turned out that my Mesh system was identifying Disney+ as outside of the parental controls that I had set for standard access on my network. It worked fine on laptops, but not Roku or other devs.
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Yellowflash.of_BR⚡️
(@BellKaleb) reported
@Roku aye y’all’s Crunchyroll app been down for like a week now can y’all fix it I’m in the middle of catching up to black clover
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Jayne Watson
(@Jayne_1966) reported
@NOW since the latest update I cannot watch Now TV on my Roku stick when is the issue going to be resolved?
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Altruistic Tom
(@AltruisTom) reported
@dramadork884 I love it. May be your wifi? May need a firmware update on the TV. Maybe get a Roku device, some are better than built in TV apps. The app running on a Sony may work different on a Samsung LG or Roku- External device. Wifi sucks BTW wires will always rule.
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Gareth Morgan
(@gazmbuku) reported
@NOW @NOWHelpTeam But now it doesn't work on any Roku device. I have roku 2 and stick and neither work. Yes I've reset,reinstalled etc. Wider issue than just mine
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Will Riehm
(@WillRiehm) reported
@CNET why don't my CNET apps work anymore in my Roku TVs?
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Dean Willis
(@DeanRWillis) reported
@XanaxWarrPrncss I don't know if Amazon does it, but Roku has an app that allows you to use your phone as the remote. That solves the problem, as long as you don't lose your phone lol.
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Mig t ow althusser
(@racistDrPhill) reported
Buy a roku so you can watch maverick black cinema. It’s Bollywood so awful I love it
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