Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Minneapolis, MN | 3 |
| Garland, TX | 2 |
| Portland, OR | 2 |
| Ashburn, VA | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Santa Maria, PR | 1 |
| Pleasant Hill, CA | 1 |
| Springfield, NJ | 1 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Melbourne, FL | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
| Du Quoin, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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shy
(@atlanticschurch) reported
I LOST MY ROKU REMOTE HELP
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gregory wade
(@Elaros_Rises) reported
@hbomax is there a fix for your app on @Roku
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Erica Gordon
(@erica_g) reported
@HBOMaxHelp Hi, thx. No error messages. Watching on a Roku, here's where I've seen/not seen subtitles: Friends reunion (none), The Great Pottery Throw Down (there's a subtitle every 10-20 minutes), and The OC (subtitles are consistently ~10 seconds ahead).
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Sebastián Sánchez
(@Cbastin777) reported
@Roku Hi and sorry for posting this here, but YouTube is not working on my
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Richard Arsenault
(@TrueFilmRA) reported
@Roku refuses to help after they stole my money? Nice customer service?!? You LEAVE THE CHAT??? That's how $Roku rewards loyal customers? (I've been with you since your stock was $20) Bad @RokuSupport ! Jerks. Morons.
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Carter
(@speak_my_mind24) reported
@cjrichmond15 HBO max is messing up on my Roku as well. Have the time it force closes on me or says I cannot sign in frequently
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dr. Robert Kelso 🇵🇸🏳️🌈
(@dr2thumbs) reported
@PrimeVideoCA Too bad you guys throttle quality to 480p on Roku devices
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MetaKite #BlackLivesMatter
(@MetaSkyKite) reported
@WatchVRV Subtitles aren't working in the HiDive channel. Neither on Roku nor Xbox One. Your website offers absolutely no way to get tech support when the app is not working properly. @MrComplaintBox #anime #VRV
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Matt Wagner
(@MW_DodgersTGate) reported
Is anyone else's @MLBTV showing "Network Error" for no reason? My WiFi strength is listed as "excellent." This is not great a half hour-ish before Dodger first pitch. I was using it on a Roku Smart TV and was trying to switch it from SD-NYM to SF-WSH when the error came up.
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TeamYouTube
(@TeamYouTube) reported
@bchil8 (1/2) Existing users currently still have access to YouTube TV on Roku devices. If you're unable to find it, try relaunching your Roku and check for any updates. If none of those work, we recommend accessing YouTube TV on the YouTube main app with these steps:...
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monozetta
(@monozetta) reported
@Roku Fix Youtube
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$etty.
(@_siriah_) reported
if anyone knows how to fix a roku tv i need help
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Jill Schwartz
(@jillybean658) reported
@AppleTV fix your @Roku app! It crashed and won’t let me watch anything
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Frank
(@sonoranhiker) reported
@RealTwitish @ResisterForever Well that sucks! I never had any problem with but I got rid of my TV, so the ROKU sits in a plastic bag somewhere
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Ali Cat
(@alisonp523) reported
@ESPNPlus why do I bother paying for you when you never work? Logged in on my Roku... still can't access content.