Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 4 |
| Tlalnepantla, MEX | 1 |
| Madison, WI | 1 |
| Fairfax, VA | 1 |
| Marine City, MI | 1 |
| Clinton, WA | 1 |
| Urbandale, IA | 2 |
| Knoxville, TN | 2 |
| Arlington, MA | 1 |
| City of Saint Louis, MO | 1 |
| Santiago, Santiago Metropolitan | 1 |
| Louisville, KY | 1 |
| Tolleson, AZ | 1 |
| Denver, CO | 3 |
| Chicago, IL | 1 |
| Rio de Janeiro, RJ | 2 |
| Canonsburg, PA | 1 |
| Brooklyn, NY | 1 |
| Slidell, LA | 1 |
| Houston, TX | 2 |
| Kassel, Hesse | 1 |
| Fishers, IN | 1 |
| Township of Evan, KS | 3 |
| Yuma, AZ | 1 |
| Morro Bay, CA | 1 |
| Quixeramobim, CE | 1 |
| Gilbert, AZ | 1 |
| Minneapolis, MN | 2 |
| Gibsonia, PA | 1 |
| Seattle, WA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Wayne (@mrhappybw) reportedSo @Roku just not going to address the issue they cause on the TCL and I assuming other TV’s with that horrible update or fix it? I am tired of having to reset things to get i to recognize the HDMI ports or them not be corrupted every day since.
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Buttery Duck (@Nauseum62) reported@Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.
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A Howard🛩 (@ahoward7652) reportedDon’t buy a @Roku TV. Support is terrible. TV worked perfectly for 30 days then starting have echo with optical and built speakers on. Did everything support told me to do no luck Now they ghosted me! All I want is to have it replaced.
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FrancisCOM. (@fmarqueze) reported@roku now it turns out that if I don't have internet I can't watch broadcast TV. What a terrible system, I'll never buy a TV with Roku again.
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Duchess of Phelps (@MrsRedRage) reported@Roku your AI generated commercials are awful.
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Acme Pack (@acme1265packers) reported@Roku The problem is that Roku is getting a kickback for recommending shows that no one watches, plus we already know what they are going to watch.
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Keri Marie (@KeriMarie317366) reported@Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!
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Deen Bowden (@deenbodeen) reportedHey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681
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𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported@Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!
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SlowdownMemes (@PokeyTexan) reported@YouTube please fix the Jump Forward feature on your @Roku app. I don’t care whose end of the tech it’s on. I pay for three YT Premium, so that my kiddos don’t infect my feed or complain about what each other watch. I’ve told them “ give it a few days to patch it”. It’s been hell
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Marvin Barry (@GravelyKen48135) reportedThe Netflix button is way too close to the play/pause button on the Roku remote. Pls fix @Roku @netflix
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🌪Jeff Schipull🦌 (@ojkoj) reported@Roku my hdmi ports are being fucky. Please update your software to fix the issue. Its on multiple tvs.
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DonJuan391 (@DonJuan391) reportedWhy is the @AMC_TV plus app not working on @Roku AMC Plus not working on Roku TV has been a problem for a while now.
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Wicked King (@StangXx) reported@Roku I know my internet is down right now, but why doesn't my "live tv" app work during this? I can watch the thumbnail and TV is working, but I'm stuck on that channel cuz the app itself won't load and allow me to change the channel. This is absurd
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Democracy (@WambliTatanka) reportedI paid for @hbo through November and im not granted access saying I need to pay again. And your support feature doesn’t work!! What the actual F?! @Roku @TheRokuChannel