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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Moreno Valley, CA 1
Mason City, IA 1
Bracknell, England 1
Fort Wayne, IN 1
Kansas City, MO 2
Edgewood, MD 1
Kountze, TX 1
Detroit, MI 1
Marlow, NH 1
Munster, IN 1
Fareham, England 1
San Mateo, CA 1
Morro Bay, CA 1
Miami, FL 2
Randallstown, MD 1
Washington, D.C., DC 1
Campbellsburg, KY 1
Peterson, IA 1
Alexandria, VA 2
Knoxville, TN 2
São Paulo, SP 2
Phoenix, AZ 1
Dallas, TX 1
Prescott Valley, AZ 1
Shawnigan Lake, BC 1
Columbus, OH 2
Oriximiná, PA 1
New York City, NY 3
Denver, CO 3
Statham, GA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Cantor82
    The Dude Abides (@Cantor82) reported

    @Ask_Spectrum is there a problem with the spectrum app on Roku and the cell phone?

  • SagePlatinumEXE
    SagePlatinum (@SagePlatinumEXE) reported

    @NonFactorFGC I can help you get YTP on your IOS Roku is out of my expertise I usually just use anything that supports airplay

  • zhotster
    V@rified Packer Fan (@zhotster) reported

    @CoachDrewNelson I have been getting tons of notifications from @Roku. I found out on Reddit that it was a Roku tech problem, not a hacker. Hope it's the same for you.

  • RobbyThomas2525
    Robby Thomas (@RobbyThomas2525) reported

    @Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my

  • Skippyqsb
    Skippy QSB (@Skippyqsb) reported

    . @Roku Why did you mess up the main menu? Now I've got a bunch of stuff, I don't want, that I have to scroll through to get to my apps, and I can't remove or move them. Also the app icons are smaller? Seriously? Fix this, please, and stop messing with our menus. #Roku

  • desunyan2
    🐸💚💚💚 (@desunyan2) reported

    @Roku I need the apps I use right at the top. I need to rearrange the quick access area and I cannot. Tell me how to rearrange them. I have to scroll all the way past a bunch of stupid junk to see my apps on the order I want them in. Tell me how to fix this immediately

  • DavidEngineerX
    DavidEng 🇺🇸 (@DavidEngineerX) reported

    @Roku I have “HBOMax on Roku” when I try to watch Carolina Hurricanes vs Montreal Canadiens live broadcast game 3 it says “This event has ended”!!! Fix your link! It’s just now starting!

  • DANNICSX
    Dannics (@DANNICSX) reported

    @rokudoesnothing @SpaceSama @gekiko_bathory Thank you Roku. I agree. dialing things back to drama doesnt solve things. doesnt matter from whom.i just got riled up and apologize. i hope others actually involved and knowing more who dials what can be of rightious help for both being this awful situation.

  • SynRen
    SynRen (@SynRen) reported

    @Roku I brought a brand new Roku TV on 07/05/24, now it does not work. It has a black screen. I called Roku and did all the troubleshooting, and they said the hardware is dead. I think they should replace their defective product. Yet it says it should last 5 years minimum.

  • Mdvecchio1
    MDV (michael delvecchio (@Mdvecchio1) reported

    @Roku staying in a rental with a roku tv. Absolutely awful quality and user experience. This brand is toast lol what a piece of ****

  • MelMMorgan1
    Melanie Morgan (@MelMMorgan1) reported

    @fuboTV @Roku @AskAmex Amex, fuboTV and Roku will not cancel my subscription. They each say via bot chat that the other has to do it. But no one will. Can you just block payment? Or where/how can I get help to cancel my subscription?

  • cav58669503
    Jokerman (@cav58669503) reported

    @XfinitySupport @StreamOnMax Got Xfinity email. since I was having wifi issue, I clicked. Reminds me why I reduced bill yrs ago to just basic wifi & got a roku. Been Xfinity customer 30,40+ yrs & still cannot communicate. Chat has never worked. My smartphone incompatible w Xfinity app so no help there either

  • ColshopS
    Faithful Gaming (@ColshopS) reported

    Hey @Roku update your TVs. My Roku TCL TV has been consistently having issues displaying anything connected to an HDMI port!

  • LilNic000
    Nic (@LilNic000) reported

    Hey @DisneyPlus, why are subtitles not working today? First, I tried this week's episode of #OnlyMurders, then I tried the first episode of series 2 of #HighPotential, and neither had any subtitles. I'm in the UK and using a @Roku stick to stream. #Accessibility

  • Xuser784
    Greg (@Xuser784) reported

    @Skippyqsb @Roku @TheRokuChannel Same here. New issue.

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