Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 8 |
| Dallas, TX | 6 |
| Denver, CO | 5 |
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Minneapolis, MN | 4 |
| New York City, NY | 3 |
| Portland, OR | 3 |
| Round Rock, TX | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Cleveland, OH | 2 |
| Charlotte, NC | 2 |
| Jacksonville, FL | 2 |
| Gallatin, TN | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Greensboro, NC | 2 |
| Las Vegas, NV | 2 |
| Seattle, WA | 2 |
| Chester, PA | 2 |
| Dayton, OH | 2 |
| Columbus, OH | 2 |
| Houston, TX | 2 |
| West Palm Beach, FL | 2 |
| Alexandria, VA | 2 |
| Satellite Beach, FL | 2 |
| Benito Juarez, CDMX | 2 |
| West Des Moines, IA | 1 |
| Ashburn, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly-Bob
(@unohooyar) reported
@BallySportsKC Too bad the Roku stream doesn’t work after rain delays. WTH?
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Jay Kiser
(@JayKiser23) reported
Why ******** will my @dirtvision not work? Got it working on one Roku tv but not my other;. Wth? Logged out. Logged in! Come on!
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HEATHER R
(@HDREGUSH) reported
@Roku my roku tv won’t load Netflix or Amazon prime. Just keeps bouncing back to Home Screen. I’ve uninstalled and still not working
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Nicholas Tovar
(@voxhardt) reported
If you are having issues with something and need to call support actually call the direct support number instead of calling the 3rd party for help. Just because you HAVE Hulu dosent mean I can fix Amazon or roku issues
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(not that) David Gates
(@gdgates65) reported
@aubrey75092 @RookieMisteak After 5 months, I finally got the Bally Sports app (formerly the Fox Sports app) to work on my Roku, a couple of days ago. And I have no idea why I even bothered at this point.
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Aurèlien
(@YHateKamDoe) reported
@RokuSupport @Roku you guys need to fix your roku app. It always saying I’m not connected to WiFi to use the remote when I am.
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Rocket
(@Rocket77799) reported
@BradBealBurner Some use Roku growth as an indication. Did not help last ER. Growth slowed this last quarter.
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Bay Lopez
(@SagStag_Bee) reported
Why do so many people buy TCL Roku TVs? When I was TV shopping a couple months ago I looked into them and they suck. I mean, my LG sucks but the TCL sucks more. I think Vizio is great value and Samsung is great quality. I didn't buy Samsung cause they didn't have it my size.
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Billy Osbourne
(@ChivalrySoup) reported
@commonskeleton @OphirGottlieb Then your tv is indirectly a “Viacom” tv. Also as someone whose sold TVs, roku TVs are the best value (TCL). All 4K (non-OLED) TVs are essentially the same quality, but TCL/ROKUs are cheapest
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ScottA
(@ScottA60303157) reported
dear @hbomax and @Roku please get your **** together. i’ve have done everything possible to get this to work and it’s still hot garbage. fire your engineers!!!
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Do Better🤞🏽
(@EC_PayMe) reported
espn not working on roku smh
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cricketwhistle7
(@cricketwhistle7) reported
@markgurman A friend with an UnSmart TV ( Stoopid ?) moving from an iPad viewing experience i was ready to steer her to an Apple 4K like me. After a quick online peruse I decided sadly a Roku 4K stick for $40 was a better choice for her especially with Air Play. The problem is the price!!
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xtina
(@ochristinao) reported
@HBOMaxHelp i keep trying to load the app on a roku premiere but get an error that says "Close HBO Max. Sorry, but something caused the app to close. Please open the app and try again." I've rebooted the Roku, I've checked for app updates, and other apps work.
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Dirk Mcigleanus
(@Im_NoturDad) reported
I wish I could connect to my Roku from work and change the channel on Maggie sometimes
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jamie is stuck inside again
(@JamesonLampman) reported
Yo @Roku can you make a device that doesn't crash every 30 seconds?