Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Huntsville, AL | 2 |
| Imperatriz, MA | 1 |
| Homer, AK | 1 |
| Columbus, OH | 2 |
| Mississauga, ON | 1 |
| Livramento do Brumado, BA | 1 |
| Vancouver, BC | 1 |
| Roswell, NM | 1 |
| Charlotte, NC | 1 |
| Seattle, WA | 2 |
| Denton, TX | 1 |
| Chicago, IL | 3 |
| Shelburne, VT | 1 |
| Hemet, CA | 1 |
| Springfield, MO | 1 |
| Toronto, ON | 1 |
| Peru, IL | 1 |
| Greenville, TX | 1 |
| Branford, CT | 1 |
| Olive Branch, MS | 1 |
| Sharon, PA | 1 |
| Crawley, England | 1 |
| Essex Junction, VT | 1 |
| Sarasota, FL | 1 |
| Harrisburg, PA | 1 |
| Tunkhannock, PA | 1 |
| Elizabethton, TN | 1 |
| Sturtevant, WI | 1 |
| Corona, CA | 1 |
| Williamstown, NJ | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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((MS__no__nothing)) 👨🦼🎗💙🔯 (@msnonothing1) reported@Roku FIX your apps already. ViaPlay, Howdy. Hire some good techs & earn your money. Two days now. Shame on you. @RokuSupport & tell your AI bot what go sod yourself means...
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MrScottFletcher (@MrScottFletcher) reported@Roku - your latest updates have really borked antenna live TV recording. Almost unusable. Rewind works until it doesn’t, sometimes just wipes out the buffer, doesn’t show the cursor/scrub time on the timeline, no more thumbnails while scrubbing? Ouch.
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Nicholas Helton (@RealtorNickH) reportedAnyone else have issues with @Roku remotes? 3rd time replacing it and now the one I bought in January is broken and they won't replace it either!
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court (@allherdanger) reportedIdk wtf Roku did but every time I'm paused too long now it doesn't go to the screensaver I have set up, it goes to a Roku thing and then I can't get out of that screen without going to the home screen first?? FIX IT @Roku and don't you dare blame me, I checked my settings
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Pickhandle Jones (@PickhandleJones) reported@Roku You have the worst customer service ever. What a crap company.
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Ryan Paredez (@RyanParedez) reported@foxone @Roku the foxone app runs bad on the roku. Constant errors. Error:PL--28
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Moe's Place (@MeetYouAtMoes) reported@theblaze Please tell me why your app on @Roku has CONSTANT buffering problems. It's the only streaming service I have that does this. Every show, every day, I have to back out of the live show and come back in every 10 to 15 minutes because of buffering. It's making all the shows I dearly love completely unwatchable. Please respond, or I'm going to have to cancel, because there is just no point paying for this.
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Witchmaster (@Witchmaster) reported@Roku @raizalicea Roku is still broken. My continue watching has necroed shows I've completed over a year ago, and still has items i cannot remove. I get it, you guys have no real competition so there's no reason to worry about quality or reliability.... Just outsource it to programmers that know
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angel claw (@AngelClaw316) reportedif u work for @Roku please know that i hate you
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Devin Goble (@devinbgoble) reportedGee, thanks @Roku. Randomly today we get hit with hdcp errors on a setup that has worked fine for years, and the solution is just to move to a different hdmi port on the TV. You are the reason why people pirate.
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Maya Belle (@cblanknyc) reported@Roku But no help with unauthorized payments? I was charged nearly $270. Can’t you do better than a one month refund? Please?
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Rick Mclane (@oletruckers1977) reported@Roku Nope didn’t do anything just got up turned it and had to login AGAIN. Doesn’t make sense don’t have trouble with anything else with ur system
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Rikki Ratliff (@rikkiratliff) reported@james37144 @Roku It's working for a lot of people but as Glenn said on radio and on the Commuity page it still needs polishing but we tried to get it up in time to work out the kinks before the special.
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Philip Logan (@philip_logan) reported@MsSariBrooke @Roku I can’t work out how to watch it here in the UK 😩
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Alex Spicola (@AlexSpicola) reported@RokuSupport @Roku HELP!!! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?