Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1
Orlando, FL 1
Petersburg, VA 1
St. Louis, MO 1
Westmont, IL 1
Victoria, BC 1
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Canadian911Guy 🇨🇦Daddy🏳️‍🌈{He/Him/His} (@Canadian911Guy) reported

    @JustAMomNamedMP Still have cable, tried to cut the cord but couldn't find anything that offered Prime Time shows that weren't a year out of date. Also, the picture quality was ****. I tried @Roku & was forced to watch everything in 720p. 720P! Sound was crap too. I've been 4K spoiled I guess.

  • vamplacey Chan (@vamplacey) reported

    What's with my kids and destroying things??? Naveen has broken my roku stick 😭😭😭😭😭 I seriously need to put my telly on my wall to stop him pulling the telly and the wires

  • chickonessan Pollo (@chickonessan) reported

    @netflix has been really bad on Roku. It keeps freezing and going out of sync. It happens on all my TVs and no is not the wifi other apps work perfectly fine.

  • ARonauthor BBMENHOT (@ARonauthor) reported

    @Hec718 It’s the worse on Roku. It’s been over a year these issues should be fixed. @HBOMaxHelp

  • btchplzzz fsb (@btchplzzz) reported

    @OUTtv can you please fix your ROKU app? Been a full week that nothing loads. Also it would be great if this didn't happen every two weeks...

  • me_irl the government man (@me_irl) reported

    Thirty 802.11ac clients connected? Fine. No problem. Turn on three Roku TVs, not connected to wifi, on the menu screen, and they start dropping

  • AnalogKidBlog Gary Maxwell (@AnalogKidBlog) reported

    @LocastOrg: are you aware of an issue with your Roku app? One of my 3 TVs is requiring reauthorization, but the Roku app briefly flashes the code and then crashes. No way to reauthorize so no way to watch. It’s the current build and works fine on my other 2 Rokus. Help please!

  • Hec718 🅷🅴🅲♐️ (@Hec718) reported

    @ARonauthor @HBOMaxHelp Every time I try to watch on Roku it crashes. AWFUL! On my tablets it works fine tho.

  • slymmpickens Slymm Pickens (@slymmpickens) reported

    @PeacockTVCare @The_Sebowski Only saving grace is that I clicked on one button on @YouTubeTV & everything recorded. Exception: Men's basketball vs France. Replay wasn't available on Peacock, & wasn't on Roku's NBCSN. Only phone's NBCSN which kept crashing when trying to chromecast. Just awful

  • DuckieKes duckie kes (@DuckieKes) reported

    Spend 45 minutes refreshing the Roku remote app every hour to just see your device instead of spending $10 on a new remote that will work always

  • bIankmina mya (@bIankmina) reported

    roku is a official acc & app and yet gives us 240p video quality

  • randysunrunnels Randy Runnels JR. (@randysunrunnels) reported

    @PhiloHelp @Philo We also are having issues with the stream freezing up and exiting the app on Roku after watching awhile and the video and audio are out of sync when we open the app on Roku again.

  • MyKuL8X8 𝙼𝚢𝚔𝚞𝚕 (@MyKuL8X8) reported from San Antonio, Texas

    .@HBOmax and @Roku get your **** together. I’m about to cancel and just go back to torrents. <B-b-but that’s illegal and…> So is ripping your customers off!!!! It’s 2021 not 2001. Fix your app!

  • KatieLillyA KKookie⁷ (@KatieLillyA) reported

    @GetFighted_ The Roku app might work

  • DrDiamondfire Doc "Not A Morning Person" Diamondfire (@DrDiamondfire) reported

    @tapemachines My problem is not it's content. It's the interface. WWE Network was optimized for searching and viewing wrestling. Peacock is not. The Roku app is slow, and hard to navigate. I dislike using it. Furthermore the inability to pause and rewind live events is a huge step backwards.

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