Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 6 |
| Dallas, TX | 5 |
| Minneapolis, MN | 4 |
| Columbus, OH | 3 |
| Phoenix, AZ | 3 |
| New York City, NY | 3 |
| Denver, CO | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Orlando, FL | 3 |
| Buffalo, NY | 2 |
| Charlotte, NC | 2 |
| Jacksonville, FL | 2 |
| Portland, OR | 2 |
| Round Rock, TX | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Las Vegas, NV | 2 |
| Atlanta, GA | 2 |
| Seattle, WA | 2 |
| Muenster, TX | 1 |
| Loganville, GA | 1 |
| Scottsdale, AZ | 1 |
| Beaverton, OR | 1 |
| Garland, TX | 1 |
| Rome, GA | 1 |
| Santa Fe, NM | 1 |
| Spring Branch, TX | 1 |
| Caernarfon, Wales | 1 |
| Sorocaba, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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MIH
(@mih895) reported
@Roku can anyone help me!? Espn+ won’t work except on my Roku - espn blames you and there is no phone or email support!?
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Adam
(@mradamhorn) reported
@Roku can I trade in my @VIZIO tv for one that has Roku?? I made a poor decision a few months ago. I have learned the error if my ways.
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Ben Mitchell
(@BenDMitchell) reported
@TeamYouTube is the autoplay feature not working? I can’t get it to work on my Apple TV and Roku
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Hey Gyrl
(@deluvly76) reported
@Roku so you got a new device and we all must get it cause the old ones won't work now!? WTF Nice now your gonna be like @apple? Can't stream on any apps but my phone and Xbox and tvs are OK just not the Roku. Guess it's time for @GooglePlay
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writingherhope/💫Christina
(@writingherhope) reported
@SheaSerrano Idk what problems most have been having. My parents have issues with Roku but Ive not had any with my Amazon Fire's HBOMax app.
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Kathy Richmond, DO
(@Quiltdoc2) reported
@Roku why wont the HBOMAX or Kanopy channels work. Restarted roku, unloaded and reloaded channels. Will still open, seem to work the abruptly close n back to home screen.
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John Birchman 😷 ☃️❄️☕
(@johnbirchman) reported
@engadget $30 just to test drive a beta remote that may have issues, which is higher than the cost of several of the Roku players? Doesn't really sound like a good deal to me. I can get a 4 pack of Panasonic Eneloop rechargeable batteries and a charger for less than $20.
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Chris
(@funkyassdg) reported
i finally downloaded the roku channel because they’re exclusively giving me ads telling me they added Trouble with the Curve (2012)
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Shashank Rana
(@iam5ha5hank) reported
@joeroganhq @Spotify @joerogan can't watch videos on Spotify with Roku. Please fix this.
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maj ☂️ 💛💛 (taylor's version)
(@nic18_nic) reported
@britthorselover how could korra be the worst avatar when roku exists...?
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Christine
(@WorkLifeTech) reported
@RokuSupport do you know if there’s an issue going on with the @STARZ streaming channel? I’m getting an error. Have tried removing and re-adding the channel and restarted @Roku device. Still can’t launch the channel.
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Emre
(@ulkster) reported
@nbc, please release your hold on the NHL; your Roku app just cannot handle it. The live NBC app (via the channel guide, where the other NBC networks work fine) continues to freeze, pixelate, go black, lag over a minute behind, repeat the same commercials, etc. The worst app
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kae 🦦
(@catboysmp) reported
how Do u get twitch to work on Roku tell me now weston
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Rob Forth
(@robinivski) reported
I honestly think that Roku is a great engineering company and the customers generally seem to be very happy with the products. The problem is in the valuation, which might become apparent when Roku reaches saturation in growing the TV licensing revenue.
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Rob Forth
(@robinivski) reported
With my conclusion that the “real” platform business is only a third of Roku’s reported platform revenue, the problem again is valuation. Today Roku bulls are paying for streaming hours and app downloads as if it were 1999 eyeballs. But monetizing all this seems difficult