Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Chicago, IL 2
Houston, TX 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Mesa, AZ 1
Aubervilliers, Île-de-France 1
Williford, AR 1
Las Vegas, NV 1
Townsend, MT 1
Greensburg, PA 1
Harrisonburg, VA 1
San Antonio, TX 1
Greenwood, SC 1
Plano, TX 1
Gaithersburg, MD 1
Watertown, WI 1
Bellingham, WA 1
Gowanda, NY 1
Craigmawr Beach, ON 1
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Synergy3k Keva (kay-va) 🏳️‍🌈😷 (@Synergy3k) reported

    Anyone else find that the @paramountplus app on Roku just doesn’t work anymore? I’ve reinstalled it twice but it lags and crashes.

  • TylerKnowsBall Trey Murphy to the Sixers (@TylerKnowsBall) reported

    @ericjawn My Samsung 55” 4k Smart TV ended up shitting out on me due to manufacturer error within 3 months and wasn’t qualified for a refund lol. Costco manager ended up being chill and granting it anyways, got a Roku 65” 4K Smart TV for the same price and have been happy with it since.

  • raiiinmakcr ( HONOREDmother. ) (@raiiinmakcr) reported

    / been watching njpw on roku trying to fix my ******* mood so i apologize for not replying right away.

  • Dingo_Kayfabe Capybaryonic Dark Matter (@Dingo_Kayfabe) reported

    @sebxy @Muna_Mire @atinyredpanda The Roku one is terrible, always crashing, takes forever to load anything, etc

  • prettyesha_ prettyesha (@prettyesha_) reported

    I hate that hbo max doesn’t work on my roku anymore. It’s pissing me off bro.

  • Jmayer84 Jeff Mayer (@Jmayer84) reported from Baltimore, Maryland

    @NBCSupport NBC live on the Roku app is not working. I can watch any other channel live but NBC fails and has been for the last couple of days.

  • Atomic_Spike Atomic Spike (@Atomic_Spike) reported

    @TheJovenshire @hbomax I have that issue with the shudder app. Works fine on the roku but stutters and freezes on the new Xbox

  • mrcan127 can (@mrcan127) reported

    @Roku Hi! I need to replace my remote. Please help.

  • Gerbzah1 Gerbzah999 (@Gerbzah1) reported

    @RokuSupport serious question. I’ve been running across many problems with running YouTube on Roku recently. It’s been going on for a month. When I click on it it won’t start up or I get a message that says youtube could not run bc it couldn’t be reinstalled. It’s across 2 homes

  • AndyMPederson Andy Pederson (@AndyMPederson) reported from Clarksville, Tennessee

    Hey @hulu_support @hulu Your DVR needs work. It wasn’t great before. Now, when I change channels on live TV, it FORCES me to go back to the beginning of the program. Sometimes, it makes me go back HOURS, even if I hit LIVE. This is streaming thru a @Roku Express, btw

  • byron_miller print(f'Hi my name is: {byron_miller}') (@byron_miller) reported

    @discoveryplus - the roku app on TCL tvs crashes almost every time you try to quickly navigate between seasons and if it doesn’t crash its unbearably slow. any fix?

  • jausenbaugh Jamie Ausenbaugh (@jausenbaugh) reported

    @tmreeder21 @YouTubeTV @nbc Was same on Dish. Installed NBC app on Roku to stream and had no issues there.

  • Wondrium Wondrium (@Wondrium) reported

    @LauzetaVentador Hi Lauzeta! Yes, unfortunately, this is a known issue. We are currently working on updating the Wondrium ROKU channel to fix ongoing issues. Please call our Customer Care team at 844-330-4495 to troubleshoot issues. Thanks!

  • J_BelleAme RosePedals🌸 (@J_BelleAme) reported

    I’ve lost my roku remote & i have been using my roku app. Can I just buy a new remote & it will work on my TV

  • lsantiago122 Luis Santiago (@lsantiago122) reported

    @Roku @RokuSupport Youtube is not working right now. What's going on?

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