Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 4
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • TomiAileneLGBTQ tmorris.bc@gmail.com (@TomiAileneLGBTQ) reported

    @TheCW I have trying to get help with no results. Can sign into the apps but trying to view anything, I get the message "encountered an error". Deleted/reinstalled apps several times. Same on phone, tablets, Roku and Amazon devices.

  • chun_leeeeeeee BIG A. (@chun_leeeeeeee) reported

    my mother always thinking I’m fix it Felix or something just cause I know how to hook up a Roku stick😭😭😭

  • GamerKevin94 Kevin Perine (@GamerKevin94) reported

    @DrewsClues @paramountplus @askparamount Totally agree. Tried it on my Roku and PlayStation 4 and the same thing happens on both. I've deleted and reinstalled the app 3 times on my Roku, and it's still doing the same thing. Hulu, YouTube, and Disney+ work fine. There's so much I want to watch on Paramount+ too...

  • Jenn_Leigh Jenn du Jour (@Jenn_Leigh) reported

    @RokuSupport cannot access Sundance now, which I pay for through my Roku account…this is 3rd day. Login/password correct, but keeps saying incorrect. Please advise!

  • 420Garage Chris Layman (@420Garage) reported

    Does anyone else have issues playing a podcast from Spotify on roku? Just me?

  • Chrissuccess Christopher Kanagaraj (@Chrissuccess) reported

    @ZEE5helps Issue is not only with my ID. Its for US viewers. And if u ask about device.. its iphone, laptop broswer, TV Roku, firestick etc

  • mid_madness Mid-Major Madness (@mid_madness) reported

    @GarrettAdair19 It’s not working on phone for some reason, but is on the Roku app. Idk.

  • TechJunkie22 TechJunkie (@TechJunkie22) reported

    @JerryCap What moat does Roku have, jack sh&". I love many of the takes Cathie makes. This one she is dead wrong. Roku UI is terrible and lacking and no one in their right mind would buy it.

  • CodyEmrick0 Cody Emrick (@CodyEmrick0) reported

    @MateriPaul @NickKerkvliet Like Paul said, you can watch it through the app online for free. I was having trouble with the app on my Roku, but it always works on my computer. You can access it through the UW basketball page.

  • wwestmusic Wally West (@wwestmusic) reported

    @ATTHelp Hello - help, please. DStream customer here, experiencing lots of lagging and out-of-sync issues. We view via Roku Ultra. Any suggestions or advice?

  • fuclilkev69 hell yeah (@fuclilkev69) reported

    @korsaakof @dougboneparth I have literally done this at work before. I remember when Roku was booming I made 4 grand on a 5 minute trade.

  • ashjrl Ashley Lipscombe (@ashjrl) reported

    @Netflixhelps @UpOblivion @Netflixhelps Same issue on my Roku past 48 hours, keeps saying "Netflix has encountered an error. Retrying in XX seconds. Code: NW-2-5.", "More Details" says Netflix server 1-3 X (big Red Cross) but Internet Connection green with a tick. Other apps work fine. iOS app works fine.

  • MegaRandomPanda The Artist in Debt (@MegaRandomPanda) reported

    Decided to watch some anime on my computer. Tried logging in to Funimation.....and nothing! Entered my email and password and clicked the login button, but nothing at all happens. The phone and Roku apps work, but can't log in on the site unless it's for the store.

  • larryclow Larry Clow (@larryclow) reported

    Anyone else out there have @AMCPlus and experiencing constant crashes/sign-outs on Roku? Had it a month, can't get it to play a full episode of anything without at least one crash. Tonight there were 3 and I finally gave up.

  • KatieMcG08 Katie McGuire (@KatieMcG08) reported

    Someone HALP! I am signed in with my TV provider (DStream) and signed into my NBC Universal profile and for about 2 months now I've been getting #Bravo app errors. I've restarted my roku, logged out, logged in. Nothing works!!!!

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