Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Dallas, TX | 5 |
| Minneapolis, MN | 4 |
| Denver, CO | 4 |
| Chicago, IL | 4 |
| Birmingham, AL | 3 |
| Seattle, WA | 3 |
| Hamilton, OH | 2 |
| Greensboro, NC | 2 |
| Las Vegas, NV | 2 |
| Chester, PA | 2 |
| Dayton, OH | 2 |
| Columbus, OH | 2 |
| Houston, TX | 2 |
| West Palm Beach, FL | 2 |
| Alexandria, VA | 2 |
| London, England | 2 |
| Satellite Beach, FL | 2 |
| St. Louis, MO | 2 |
| Tampa, FL | 2 |
| Benito Juarez, CDMX | 2 |
| Franklinton, NC | 1 |
| Philadelphia, PA | 1 |
| Elizabethtown, KY | 1 |
| Edmond, OK | 1 |
| Cedar Rapids, IA | 1 |
| Sacramento, CA | 1 |
| Roanoke, VA | 1 |
| McEwen, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
That Cat Guy 🐈🖤
(@Pockwind) reported
@shannon0318 Oh I know! I've dropped the roku remote too many times and have broken the battery cover. Yours is perilously close to the edge there
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Ashley Roberts
(@AshleyR88034955) reported
@Crunchyroll @Roku you guys gotta work together to help give your consumers a better experience than the one we get currently.
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HonsoolEpiphany {11,883 words}
(@HonsoolEpiphany) reported
@kookingwithjoon @deepslowpanic i just checked and Roku offers seasons 3 and 4 of The Nanny on its Roku Channel! i haven't watched a full episode there so i'm not sure if there's ads or limited viewing but it let me watch the beginning of one episode with no problem!
-
D. Carson Davis
(@DaronCDavis) reported
@Roku have you have any issues lately that would cause apps to crash, stall and timeout. It's runs very sluggish, even the remote.
-
Roxxie Locks
(@ROXXIEPERSISTED) reported
@TeamYouTube I tried reinstalling app several times. Thousands of people are complaining about this problem on roku community. The app has stopped working on all roku devices. It is the only channel that doesn't work & the problem started with jan. 2021 update.
-
D. Carson Davis
(@DaronCDavis) reported
@PBSKIDS for the last several days I can't get the live stream to work on the app. I get the menu & a black box. Sometimes if I wait awhile it'll eventually work. If I select a show individually it will stream. I'm using the app on the Roku. Have you been experiencing any issues?
-
yelladude
(@yelladudechris) reported
@AppleTV @Roku Why do only certain Roku devices work for Apple TV while Disney+ can work for them all. Does Disney+ just have better people working for them than Apple TV?
-
LeftCoast_Drummer
(@LCDrummer43) reported
@RokuSupport Is there an issue with YouTube on Roku Ultra? I can not load YouTube on my Roku Ultra or cast a YouTube video from my computer. No issues with YouTube TV. I've deleted and reinstalled the app and restarted my Ultra with no change.
-
Kayleigh McCluskey
(@KayleighMc1988) reported
@RokuSupport my Roku premiere has all of a sudden stopped connecting to wifi. It won’t pick up the wifi box either. Iv restarted the router, unplugged the Roku restarted and factory reset nothing works. It’s not a problem with my internet because everything else connects
-
Tiffany M Storrs
(@msladybrute) reported
@Nicholz07 @GetSpectrum Came here to comment on this - I purchased my Roku in large part to accessing cable tv from my bedroom, and I am not interested in having to buy another streaming stick or cable box. Please fix this contract dispute.
-
Heather
(@hgriffin317) reported
@GarciaYesenia14 @Roku Good luck! Worst CS ever since COVID (this wasn't the case prior). Been dealing with a bad stick, took THREE weeks to get a RMA # to return, now they are back to not responding and my replacement is no where to be found...
-
John Textor
(@JohnTextor) reported
@MaxCagr Every business in this category, from Netflix to Roku, starts with a negative margin. The question really becomes what you are able to do with the audience that you build…Ads, upsells, betting...And, so far, they are performing well on these initiatives… Lots of work left to do
-
Mother Teresa
(@Kayleee924) reported
@SkoolBoyBrew914 @_marrrtini @MsMeowkinz When I did it. I have roku so I went to log into the actual HBO app I used my phone to link the login. They asked what provider I paid for to have hbo and they have the Hulu option so I used my Hulu login and it worked.
-
Geoff
(@_G_E_O_F_F) reported
@macoates @Roku I put the app on my phone. Seems to work great, except it doesn’t control the tv power and volume like the remote does.
-
Michelle B
(@sportsmombattle) reported
from
Riverview Estates, Florida
@Roku worst system and product out there. Buyer beware, DO NOT purchase their out of date trash. Guess you really get what you pay for with them