Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 8 |
| Dallas, TX | 6 |
| Denver, CO | 5 |
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Minneapolis, MN | 4 |
| New York City, NY | 3 |
| Portland, OR | 3 |
| Round Rock, TX | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Cleveland, OH | 2 |
| Charlotte, NC | 2 |
| Jacksonville, FL | 2 |
| Gallatin, TN | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Greensboro, NC | 2 |
| Las Vegas, NV | 2 |
| Seattle, WA | 2 |
| Chester, PA | 2 |
| Dayton, OH | 2 |
| Columbus, OH | 2 |
| Houston, TX | 2 |
| West Palm Beach, FL | 2 |
| Alexandria, VA | 2 |
| Satellite Beach, FL | 2 |
| Benito Juarez, CDMX | 2 |
| West Des Moines, IA | 1 |
| Ashburn, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Midgardsormr's #1 fan
(@Hope_incarnate) reported
Roku attends some houses meetings w Aymeric if asked, and has been called by the high and low houses to help but otherwise he will do more physical work around coerthas/ishgard when there for longer periods of time
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JordyMets (11-4) ⚾️
(@metsstan1996) reported
@SNYtv The app has given me problems since it first launched. On Roku, it’s extremely delayed at times, sometimes well over an hour. It’s very bad so far.
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Blake Machado
(@blakemachado) reported
@F1Help @UnClaimedJoe I am getting error BM1300 whenever I try to watch the Imola sprint race on Roku F1 TV in the US.
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Scott Morton
(@redcoat6) reported
@NickyKuz @MLB The basic functions don't even work correctly on Roku. When you click on "Live", it shows it "from the beginning" instead.
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dick_schmoekel
(@dickschmoekel) reported
@profgalloway @HatchingChange As someone who signed up the night before it launched, I have to say that the launch was totally botched by a terrible app that was a kludge job on the old cnn app along with no Roku app at launch and a terrible user experience on the app when it finally started working.
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Chris Parrish
(@ChrisPParrish) reported
Hey @NEWS9 @roku fix your ****.
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JAHMAICANN🇯🇲
(@jahmaicann) reported
Why is the Spotify Roku app not working ugh
-
alwayshiccups
(@alwayshiccups) reported
@HBOMaxHelp @TaoOfGir Error 321 on mobile app (android) chrome casting to roku TV. It has been freezing and the exiting the app frequently lately. Maybe every 20 minutes. It also does this on the HBO Max app on my roku TV. I updated today and it has done this twice since. Thanks for investigating!
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Andeshand
(@wiss_was) reported
@F1Help Roku F1 tv app keeps giving me bm1000 and bm1300 errors when we try to watch the Sprint. Have done network reset and ensured Roku system software is up to date.
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Kevin Mark
(@Coachbulldog) reported
@RokuSupport Streaming MLB game issue. Select "watch live" and streaming starts at beginning of the broadcast. This issue is Roku's issue because I don't experience it when watching MLB games on my computer, tablet, or another streaming device.
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Tom Waits For No Man
(@Chigurh_Crash) reported
@Mikelennial Tried firestick, didn't work, tried LG smart TV app, didn't work, finally got it to work on the old Roku
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Jeffrey Brauner
(@Jeff_Brauner) reported
@metsstan1996 @SNYtv It just starts games over on Roku for me. Just need to go back to the drawing board, it is terrible.
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Amanda W
(@jerseypanda) reported
@F1Help Frustrated. Sitting down to watch the Sprint race, can't... getting a BM1300 error. Trying from a Roku device connected to TV. Didn't give us any problems last season and now we've gotten this error several times already this year. Bad when paying for service that isn't working.
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Winn VoteByMail Khuong 📬
(@WinnKhuong) reported
@F1Help @DShepperton Same error. Qualy highlights work. Sprint not working. Roku works and other videos works on F1.
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Randy Corbitt
(@corbitt_randy) reported
@AdaJeanMoody1 @Roku Not going to promise it’ll work. But it won’t to try it. Google can offer other fixes. I use fire stick and chrome cast. I have to clear mine all the time. They are storage devices and have to be emptied sometimes. Just like memory sticks. They get full