Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Conceição do Jacuípe, BA | 1 |
| Assaré, CE | 1 |
| Knoxville, TN | 3 |
| Dolgeville, NY | 1 |
| Fort Worth, TX | 1 |
| Moreno Valley, CA | 1 |
| Mason City, IA | 1 |
| Bracknell, England | 1 |
| Fort Wayne, IN | 1 |
| Kansas City, MO | 2 |
| Edgewood, MD | 1 |
| Kountze, TX | 1 |
| Detroit, MI | 1 |
| Marlow, NH | 1 |
| Munster, IN | 1 |
| Fareham, England | 1 |
| San Mateo, CA | 1 |
| Morro Bay, CA | 1 |
| Miami, FL | 2 |
| Randallstown, MD | 1 |
| Washington, D.C., DC | 1 |
| Campbellsburg, KY | 1 |
| Peterson, IA | 1 |
| Alexandria, VA | 2 |
| São Paulo, SP | 2 |
| Phoenix, AZ | 1 |
| Dallas, TX | 1 |
| Prescott Valley, AZ | 1 |
| Shawnigan Lake, BC | 1 |
| Columbus, OH | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Harvey Jackalope (@HarveyJackalope) reported@AppleTV and @Roku need to figure out why I can't watch @F1 without the Roku freezing and restarting after 10 minutes. Having no such issues watching on my phone.
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Bill K. (@Hubbyboogie) reported@LCLoudmouth @Roku I think I read they’re going to be fixing that issue.
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Dr. GigaDad, PharmD, BCPS, BCEMP (@Shayne_McKee_) reported@enhanced_games @Roku @ResortsWorldLV Crazy that it took you until now to announce where you’ll be hosting the games. Terrible marketing.
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John Anthony Morris (@johns_jewels) reported@hulu_support Network error message. Streaming on @Roku TV. Settings indicate I’m connected with excellent signal strength.
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Brittney (@hope_britt) reported@DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy
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Scott (@revscottd) reportedOur @Shentel internet has been out all day. That means no cable tv (because they stream it now), no phone (because our home phone relies on the internet) and @Roku tv’s have to have internet so the app to watch over the air antenna tv can work. 1/2
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Samantha (@Samanthawood2k) reported@roku please fix screen settings! The F1 app is zoomed in. I’m missing so much information. Tried many different fixes. #roku #screensize #issues
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Brittney (@hope_britt) reported@DIRECTV & @Roku rcount your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy
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Periodic Audio: Mobile First Hi-Fi 🏴☠️ (@periodicaudio) reportedNot to mention, @roku, an app I PAID FOR was deleted and there's no way to reinstall without buying it again. Where do I send the bill to, so you can reimburse me? Seriously you have a great system, but your updates are horribly broken and ruin the system.
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Kickball Legend (@DrinkyUncle) reported@MSNOWNews your channel on @Roku has not worked in two weeks. Every other channel works fine. It’s you. Maybe you can fix that ****?
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cShell (@conchShell11) reported@Roku The May 8, 2026 software update ****** up the HDMI CEC, so that it no longer allows me to control the VOLUME or MUTE for my audio receiver with my Roku remote. After doing a Factory Reset, it STILL doesn't work. HDMI CEC is no longer in the settings. WTF? Please FIX this ASAP!
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David Cornell (@Cakefacethedad) reported from Rome, LatiumDear @Spotify and @Roku , It has come to my attention that @Google is regulalrly attacking my Roku streaming device. The first time I installed a Chromecast in the house, my Google Play functionality immediately disappeared from my Roku player. I was forced to use the YouTube app, but could only see movies I had purchased, no TV shows. Recently, I tried connecting the Chromecast to our new wifi. It said I needed to donload the Google Home app to change the wifi, so I did. From that point on, anytime I watch a podcast on Spotify, the video will not work. None of this is a problem on my phone, sitting in the same room, usung rhe same accounts on the same wifi. The common denominators here are me installing or updating something on my Google Chromecast and instantly having a major, negative change to my Roku streaming box. How is this legal? Why is Google allowed to attack my Roku player and disable functionality from other apps?
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Watermelon Sugar (Bisan's version) (@HippieChic82) reportedEven after buying a brand new HDMI wire I am still getting the ************* error code PLYB_122. A ******* 8k capable wire. What in the ******* hell @Verizon or @roku??
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Bob S. (@_Bob_S) reported@Hisense_USA Installed @Roku app to @GoogleTV U7 and when I record to existing Tablo drive, Tablo error = "CANNOT RECORD, DRIVE IS FULL". Had to uninstall #ROKU app and power all off, on to fix. Tv confused.
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Jokerman (@cav58669503) reported@XfinitySupport @StreamOnMax Got Xfinity email. since I was having wifi issue, I clicked. Reminds me why I reduced bill yrs ago to just basic wifi & got a roku. Been Xfinity customer 30,40+ yrs & still cannot communicate. Chat has never worked. My smartphone incompatible w Xfinity app so no help there either
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