Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 4 |
| Houston, TX | 3 |
| Atlanta, GA | 2 |
| Brasília, DF | 2 |
| Englewood, FL | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Santa Maria, PR | 2 |
| Oakland, CA | 1 |
| Bakersfield, CA | 1 |
| Barueri, SP | 1 |
| Columbia, SC | 1 |
| São Paulo, SP | 1 |
| Benton, AR | 1 |
| Saint Cloud, MN | 1 |
| Fayetteville, NC | 1 |
| Sterling, VA | 1 |
| Bel Air, MD | 1 |
| Berlin, Land Berlin | 1 |
| Monterey, CA | 1 |
| Gainesville, GA | 1 |
| Springfield, MO | 1 |
| Jacksonville, FL | 1 |
| East Syracuse, NY | 1 |
| Vitória da Conquista, BA | 1 |
| Cincinnati, OH | 1 |
| Floresta, PE | 1 |
| São Luís, MA | 1 |
| Santa Cruz, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Smith
(@Bryan_D_Smith) reported
@BeFreeWherever @CrabbyStewie I have version 10.0.1. I also tried rebooting. That didn't work. The weird thing is I can sign in. That's not the problem. It just won't let me watch anything and really seems to be trying to force me to pay through Roku. I've tried everything else people are suggesting x10.
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Mustafa Hussain
(@MustafaSajjad_) reported
from
Toronto, Ontario
@TCL_TV_Global @TCL_CA second remote control’s power button failed. There is an issue with your Roku tv remote. All other keys are working fine. Our TV remotes are not abused in any way.
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BryanInMo - VACCINATED 💯
(@BryanInMo1) reported
@HBOMaxHelp any time line on the Roku fix? page left and page right not working but makes the clicky clicky noise when we press the button the roku remote. I've been asking about this for almost 2 weeks.
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Dakotah💚
(@Thugkotah) reported
@hulu_support Hi, I followed your trouble shooting & my Hulu app on my tv is still getting stuck on the welcome screen. I have a TCL Roku tv. The model is 50S425
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PAID N FULL
(@Ball_iis_Life) reported
@urltv sooooo who I talk to about this app not working on my Roku tv or Xbox?
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Bryan Smith
(@Bryan_D_Smith) reported
Okay, hold on, I've been watching HBO Max on my new Roku without issue until just now. Now they seem to be saying I have to have my subscription through Roku to be able to watch it. Does that sound right? Do I have to cancel my current sub and get a new one? That's dumb, if so.
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🍻🍺🦇🦇🪚🪚
(@brewsandbats) reported
@CriticalThotPhD I'm struggling with the same issue. My roku remote has been missing for months
-
queeze ❤️🔥
(@quoyaaah) reported
when that roku be loading up, i can’t help but twerk to the noise 😭 #strangeaddictions
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nick mario mario
(@FearlessRiOT) reported
So I did a Twitter search to see if I’m the only one having issues with the Xfinity app on Roku. Apparently not. Several people seem to be having an issue. It won’t let me watch any channels except for broadcast networks like NBC, FOX, CBS, etc. on it right now.
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E. Rex Sean
(@Dissoi__Logoi) reported
@Roku Once an #avocado ripens you have approx 20 min to eat it before it dies. This is about the same exact time the batteries in your #Roku remote will work.
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Emily Velasco
(@MLE_Online) reported
@RueNahcMohr My Roku isn't IR, so this will not help me
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2 Dogs & A Trucker
(@cjmarley) reported
@RokuSupport im sorry but the ONN Roku tvs are absolute crap. The hotel/dorm connection doesn't work and I let that go. I can manage without it. Now I bought roku speakers for it and it won't connect to them either.
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Chandler
(@thewaterboy07) reported
@YouTubeTV Are there currently issues with YTTV and Roku? My app wouldn't update so I deleted it off my Roku and now I can't find it in the Roku store?
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David Anson
(@DavidAns) reported
@hacks4pancakes @TantumVero Yes to replace everything, but this can be done when upgrading. The computer was provided by work, so it's "free". In my experience, this TV is less expensive than buying 2 monitors. It takes the same space and no installation or mounting required. Plus it's a working Roku TV!
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Michael G
(@geedropsthemic) reported
Btw @NFL, Your #NFLapp is the only one that makes me have to restart my @Roku device. And no phone customer service. Thanks. That's #Quality. And, My bank just finally cleared off your erroneous, never-ending pending charge so, you're welcome. Crap network.