Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Buffalo, NY 3
Ashburn, VA 2
Melbourne, FL 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Cranberry Township, PA 2
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • James_Sharp James Sharp (@James_Sharp) reported

    @Roku I just updated my wi-fi router and now my Roku 3 system keeps losing it's connection. Please help.

  • DownByTheLevee A Change Gonna Come (@DownByTheLevee) reported

    @Roku Why does my Fox Network app no longer work on Roku? It tells me @DIRECTVService @ATTHelp doesn’t allow it.

  • Otobamber Amber (@Otobamber) reported

    @RokuSupport why won’t hbomax play on the roku? It signs in and then completely returns to the Home Screen. Please help.

  • mitchroachmr2 Shakingmyhead (@mitchroachmr2) reported

    @Roku @peacockTV You need to let @Spotify know that their app needs to fix the podcast problems. NO VIDEO is going to cost you a ton of customers.

  • NorthAllenPoole Nick Poole (@NorthAllenPoole) reported

    3) Wireshark the LAN and watch for tagged stream sources? I know there are a number of things I could do to find out (look at Roku docs, scan the LAN, try to reproduce the issue w/o wifi or w/ recorded video, w/ and w/o sound, etc.) but for now, I can't get it to do it again.

  • sasha_fletcher some personal news, (@sasha_fletcher) reported

    @therealbradbabs criterion channel is a great app! disney+ at least on roku sucks. the navigation is awful. hbomax on roku is awkward.

  • OnTheMicWthMike Mike (@OnTheMicWthMike) reported

    @roughnrowdy how many streaming devices can we use? Does it work on Roku?

  • gayla_troup Gayla Troup (@gayla_troup) reported

    @TCL_USA @Roku I have been dealing with getting a working tv from TCL since October 2020. I have asked for a refund and was told today TCL doesn’t do refunds. I am on my 4th replacement tv, and every time I call about the issue I am treated so rudely. I purchased my original tv 3.25.20.

  • ioloj Iolo Jones (@ioloj) reported

    @WhittockTweets You can judge on service or on content. At least iPlayer and Netflix work on everything so you don’t have to swap out your Chromecast with Roku. But I’ve been tracking what I’ve been watching and the actual data is very different from what I would instinctively think that I watch

  • joelrwilliams1 Joel Williams (@joelrwilliams1) reported

    Rebooted my Roku box because I thought it was the source of the sound sync issue. But maybe it’s just the feed? #TCMParty #TheWildWildPlanet

  • PhantomLord87 The King AnRock #BLM #ACAB (@PhantomLord87) reported

    @RealCarlosO1 You'd need Roku device like a Roku streaming stick, or Roku TV. The sticks are fairly cheap, my one issue with them is not being able to add their party apps, like you can with one that runs on Android.

  • MartinTonerNYC Martin Toner (@MartinTonerNYC) reported

    @OptimumHelp Understood but i usually have 80-100 down on the same set-up. My tv is connected via ethernet and i am struggling to get content to load on there using roku - issue is not wifi

  • IUPUIGUY82 Luke 💜🐍💛 (@IUPUIGUY82) reported from Independence, Ohio

    @Ask_Spectrum is there an app issue going on right now. I’m on spectrum WiFi and it’s asking me to sign in. I can’t delete app as I’m on the Roku device.

  • Educ8tusAll Educ8tus🐭ll (@Educ8tusAll) reported

    @johnniefan105 @DawnCampion2 @hbomax Roku, AppleTV, Firestick & any smart TV can fix that.

  • gayla_troup Gayla Troup (@gayla_troup) reported

    @Roku @TCL_USA @hbomax I have been dealing with getting a working tv from TCL since October 2020. I have asked for a refund and was told today TCL doesn’t do refunds. I am on my 4th replacement tv, and every time I call about the issue I am treated so rudely. I purchased my original tv 3.25.20.

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