Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 5
Orlando, FL 5
Dallas, TX 5
Minneapolis, MN 4
Denver, CO 4
Chicago, IL 4
Hamilton, OH 3
Birmingham, AL 3
Seattle, WA 3
Philadelphia, PA 2
Greensboro, NC 2
Las Vegas, NV 2
Chester, PA 2
Dayton, OH 2
Columbus, OH 2
Houston, TX 2
West Palm Beach, FL 2
Alexandria, VA 2
London, England 2
Satellite Beach, FL 2
Benito Juarez, CDMX 2
Yuma, AZ 1
Granite City, IL 1
Cranberry Township, PA 1
Monroe, VA 1
Spartanburg, SC 1
Federal Way, WA 1
Miami, FL 1
Buffalo, NY 1
Melbourne, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • thesubverse Jacob Gerry (@thesubverse) reported

    I tried to cast something from my phone to roku. It didn't work, and ever since, my roku screen has been black and not responding to the remote. Even unplugging the roku from the wall, nothing is changing. It's not properly powering up. It was working just fine 5 minutes ago.

  • supermills OldGloryRobotInsurance (@supermills) reported

    missing yesterday after testing to use the roku remote, it didn’t work, so I replaced the batteries with drawer batteries, still didn’t work, so I replaced them with Virgin batteries, and still nothing, that’s when I looked in the back of the TV, and not a Roku to be seen.

  • staysofts claire 🕊 (@staysofts) reported

    the youtube app not working on roku is my villain origin story i fear

  • DrRocketScience Doc Roc - BLM - TRaHR (@DrRocketScience) reported

    @ChristophSouza @hbomax I have had HBOMax crash on my Roku. Restarting the box seems to fix it.

  • WidenerAmber Amber W (@WidenerAmber) reported

    @Stephen_Gross23 @HBOMaxHelp I'm having the same issues with my Roku. Only problems I have is with the HBOMax app. I've done all the troubleshooting steps and it still doesn't work. I've restarted Greenland about 6 times already and it STILL keeps crashing after being slow and glitchy. Getting beyond fed up!

  • Onikuno Mr. Pilkington (@Onikuno) reported

    Watched a YouTube video on how to fix an audio problem with Roku and an app. Took the ENTIRE video to get to a ten second fix. Then or course, doesn't work. Read the comments, and someone pointed out to do the opposite of what was done in the video and voilà! It works.

  • drdroo Droo (@drdroo) reported

    Smashed TCL TV has a HKC PT320CT01 panel in it (basically a LCD panel that uses an outside backlight). Since I can't find this panel, a perfectly good 32" 1080p Roku TV is unusable, damn shame. I'd like to think/hope I could find that panel for <100$, justifying repairing it.

  • G__id G (@G__id) reported

    @RokuSupport is it the Roku that sucks or the tnt app? The app crashes 75 times before it will sign into my provider and actually work. The times it starts it load and crashes or you click sign in and it crashes every time I use the app. Everything is up to date.

  • Lynardra_ 🕊🦋Lynardra🕊🦋 (@Lynardra_) reported

    I will never buy another Roku Tv. One of the worst purchases ever!!!😡😡😡

  • lidianams Lidiana de Moraes (She/Her/Hers) (@lidianams) reported

    Does anyone here has an Apple TV subscription and use it through a Roku device? I am having some issues with connectivity (including Airplay not working) and @AppleSupport was completely useless.

  • chito2800 Yea (@chito2800) reported

    @Roku Roku needs to add more servers to tnt app

  • Onikuno Mr. Pilkington (@Onikuno) reported

    @PaytonGlen No, it was an app that runs cable TV through the Roku. Was a simple audio setting fix.

  • ae1279 ae (@ae1279) reported

    @NolaChef504 @HBOMaxHelp I was having the same problem the other day while trying to stream through a roku

  • NolaChef504 NolaMike (@NolaChef504) reported

    @HBOMaxHelp Sharp Roku TV. The app crashes after playing for a few seconds or less. The app and tv is updated we have no connection issues.

  • RedsfanIndy Steve in Indy (@RedsfanIndy) reported

    @hulu_support Well, it’s been over three weeks since we reported the issue of programs reverting back several hours when selected from the guide. Occurs with certain Roku devices. After several messages and two phone calls, still no resolution. Why? We lost our regional sports.

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