Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 9 |
| Cincinnati, OH | 1 |
| Clark, SD | 1 |
| San Jose, CA | 1 |
| Oriental, NC | 1 |
| Conselheiro Lafaiete, MG | 1 |
| Oakland, CA | 1 |
| Mariana, MG | 1 |
| Denver, CO | 4 |
| Jacksonville, FL | 1 |
| Belford Roxo, RJ | 1 |
| Providence, RI | 1 |
| Township of Evan, KS | 4 |
| Nilópolis, RJ | 1 |
| Bloomfield Hills, MI | 1 |
| Clayton, NY | 1 |
| Colorado Springs, CO | 1 |
| Clute, TX | 1 |
| Spring, TX | 1 |
| Los Angeles, CA | 1 |
| Lansdale, PA | 1 |
| Clifton, TN | 1 |
| West Chester, PA | 1 |
| Derby, IA | 1 |
| Dallas, TX | 2 |
| Córdoba, VER | 1 |
| Tlalnepantla, MEX | 1 |
| Madison, WI | 1 |
| Fairfax, VA | 1 |
| Marine City, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Henhouse henry (@Henrywelch63) reportedHey @Roku I not happy right now! Tried to get an issue settled, and your AI assistant was no help. Tried to call corporate customer service, it said I might not even get a call back! REALLY!!!
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SaltyNurse (@MindyNDuncan) reported@Roku your sure have some **** products! Can't fast forward without the show restarting. Can't get quality sound from the other roku I have. What gives!
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Peter Jones (@Peter_B_Jones) reported@Roku after being a long time customer for over 15 years and bought over 15 devices from you, the best you can offer is 30% off when one of your most expensive devices stops working because of a hardware issue?!?! Not to mention terrible customer support!!!
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Smigman (@Smigman1) reported@Roku ROKU got rid of their community support forum. Their TVs are now like the rest. When buying my next one, it will be which one has my apps and which one has the best price and picture quality. The support forum was a huge plus. Goodbye Roku.
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Matthew Keys (@MatthewKeysLive) reported@Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!
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RightSideRobert (@robert23190) reported@red_chem_lite @Roku FORENSIC LAB REPORT Case: REM-2026-0729-FTV Date: 29 July 2026 Sample: Damaged Amazon Fire TV remote Analysis: Bite marks are human, not canine. Dental features match standardized U.S. Army dental work (military-style restorations and wear patterns). Conclusion: Damage caused by a human with prior U.S. Army dental treatment. No dog involvement.
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Keri Marie (@KeriMarie317366) reported@Chrisg19722015 @Roku It sucks! Don’t fix what’s not broken 😠. I agree 100% Chris!
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SportsTurfPro (@sportsturfpro) reported.@NFL @Roku app is repeatedly crashing this morning. HELP! 🏈
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Mario Banda (@largemarge707) reported@Roku just got home from work, sat down to watch the game on Peacock. But guess what. Your stupid widget had the France Spain score displayed. One of the last few world cup matches left to watch and your stupid home screen ruined it for me🤬🤬🤬🤬
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Frog Salsa (@FrogSalsa7625) reported@Roku Dear Roku. Please fix the HDMI issue with Playstation 5! Ever since your new 'improvements', my TV shows a blank screen and repeated attempts cause it to crash and reboot. Also, I hate that I cannot control the way I want the home screen to appear the way it was before.
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Benji (@BenjiShaw7) reported@Roku Fix your new homescreen. Its takes almost a dozen button presses compared to 2-3. This update is ****. Fix it or give us the option before I replace this thing.
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Bryan Wayne (@mrhappybw) reported@BrianKemm @Roku Mine is the hdmi ports are corrupted and it is for sure on them as I tried different cable even used a different TV and no issue. If I unplug cables and do an audio/visual reset it will “fix” it for a day then it comes back. It is listed as known issue since update.
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Viv🥀✨ (@xx_viv_xx) reportedAnyone else having an issue with their @TheCW on @Roku ??? It keeps crashing for me
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Random Acts of Crochet Kindness (@stuckathomemom) reported@LeetOffice @Roku Someone just posted this How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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Brett Bear (@MikeyBoom32) reported@Roku Roku tells you force restart, unplug and do the secret remote cache restart. None of it works because the new software sucks. If your lucky enough to not have a bricked tv you are left with just horrible service. FIX THE SOFTWARE UPDATE.Hopefully Fox will rethink the purchase