Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Dallas, TX | 5 |
| Minneapolis, MN | 4 |
| Denver, CO | 4 |
| Chicago, IL | 4 |
| Birmingham, AL | 3 |
| Seattle, WA | 3 |
| Philadelphia, PA | 2 |
| Hamilton, OH | 2 |
| Greensboro, NC | 2 |
| Las Vegas, NV | 2 |
| Chester, PA | 2 |
| Dayton, OH | 2 |
| Columbus, OH | 2 |
| Houston, TX | 2 |
| West Palm Beach, FL | 2 |
| Alexandria, VA | 2 |
| London, England | 2 |
| Satellite Beach, FL | 2 |
| Tampa, FL | 2 |
| Benito Juarez, CDMX | 2 |
| North Canton, OH | 1 |
| Amesbury, MA | 1 |
| Teresina, PI | 1 |
| Franklinton, NC | 1 |
| Elizabethtown, KY | 1 |
| Edmond, OK | 1 |
| Cedar Rapids, IA | 1 |
| Sacramento, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Sean C. Payant
(@scpayant) reported
@Roku We hear you are not working with YouTube TV. We own three Roku’s. We paid for them. We also pay for YouTube TV. Please get this figured out ASAP. Otherwise, I think you should be buying a number of new access devices for those of us who trusted you. This is wrong.
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Investing Mind
(@mind_investing) reported
@Kevin_Searcy_ @zerohedge My College dorm room mated worked at Roku for 5 years just as a senior software engineer. His total equity value at this moment is 2.2 million dollar. There is a reason he is damn passionate about his work place and there is a reason Roku is every where on each smart TV. Simple
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BW
(@Nordicbynature1) reported
@Roku my wife dropped our remote to our roku TV in her glass of water. The buttons do not work now. What can we do?
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The Obscure Cartoonist
(@KarlKleese) reported
@MiamiHEAT Bally needs to fix their app on Roku so we can actually watch the game. Never had so many drop outs in video & audio when it was on Fox Sport Go on Roku.
-
DJ
(@thevice1999) reported
@ScuderiaF1Pod I had issues with the Roku app during FP1. Switch to Casting from android phone. Played for about 30 mins then froze. Watched race on ESPN.
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use code: RAGEAHOLIC at repp sport
(@Rageaholic_CLS6) reported
Can we fix the ui @netflix it's so slow on my roku tv @Hisense_USA @Roku
-
Stitch Kingdom
(@stitchkingdom) reported
@TheChrisGlass Why is roku a thing? Of all the streaming devices, it’s the absolute worst. Like what does it offer?
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maddy ❄️
(@maddysaurus) reported
@AmazonHelp Thanks! We don’t get an error code, the movie just stutters and freezes randomly. When we hard restart our Roku TV, that usually seems to help it sometimes it takes a few tries.
-
maddy ❄️
(@maddysaurus) reported
hey does your Amazon prime on roku constantly freeze and crash?
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The Obscure Cartoonist
(@KarlKleese) reported
Bally sports app on Roku is horrible! Picture drops out all the time, leaving only audio for a little bit, then that drops out. Never had this issue when it was Fox Sports Go. Even the navigation is not intuitive. Fox Sports Go was always easy to get to the game you wanted.
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Bob Brady
(@gmen6981) reported
@accuradio @GarrettCarl Doesn't help. TCL Roku TV and 2 other devices. App loads splash screen then kicks back to Roku home screen. Uninstall/reinstall doesn't fix it. Just started a couple days ago.
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Scott Coleman
(@scottyco21) reported
@steviepf22 It’s been awful. I messaged them and roku today again as the sound is just as bad when it does work
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angelwolf71885
(@angelwolf71885) reported
@Foone The YouTube app had the same issue a couple months ago took almost a week to fix it after alot of complaints on the Roku Forum
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Lulu_Helle
(@Lulu_Helle) reported
@Shudder_UK Having issues with TV shows on Shudder via Roku. Subtitles are set on Roku to only appear on replay. If I watch 2 episodes of something back to back, 1st is fine, 2nd always forces subs. Help?!
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Bob Brady
(@gmen6981) reported
@Brian_Directs @accuradio @GarrettCarl Same issue here. Roku TV and two other devices. App shows splash screen then just goes back to Roku homescreen. Uninstall/reinstall does nothing fix it. Just started a couple days ago.