Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Portland, OR 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • expresscarpetca Xtreme Carpet Care (@expresscarpetca) reported

    @vrbo on Roku.We spent a lot of time, trying to help them, even using FT video. The guests got so frustrated, they decided to check out after only 3 hours. They never canceled with vrbo. They left a one star review, & now they are asking vrbo for a refund. We believe it’s unfair

  • VenturesTroy Troy Ventures (@VenturesTroy) reported

    @TCL_USA Hi. Purchase a TCL Roku Tv 55” last year from Walmart . Haven’t been 7months already, watching Netflix with my wife and suddenly black screen!!? Please to guide me on why this had happened!!! Did several research and this is a common problem. Whyyyy??

  • omar_12590 Omar M Hany (@omar_12590) reported

    @AppleSupport I got signed out of all my devices for Apple TV MLS season pass. Everytime I try to login whether on Smart TV, PS5 or Roku I get Error code: 643B5F15. Any help is appreciated.

  • james_henson2 Henson (@james_henson2) reported

    @twoguns365 @Mark5_O I normally watch the Dr. on Roku , but tonight it’s not working.

  • Blake_C137 Blake_C137 (@Blake_C137) reported

    @Belthasar19 @moricalliope I don’t know about websites, but I use the Roku apps for SmartTvs and HiDives is much better than CRs. I’ve never had issues with it, while CRs looks like it was made with Windows 95. VRV was actually the best but CR scrapped it after the Funi merger when they should’ve switched

  • derbybandit NickyO (@derbybandit) reported

    Those of you using @Roku tv for the 1st time and her error code 005, save yourself the headache and connect Via MOBILE HOTSPOT To update the software! Wired/home internet wifi connection dosent work! Only Mobile Wifi will solve the problem. You’re welcome!

  • RealityLindsey RealityLindsey (@RealityLindsey) reported

    Anyone have a Roku tv and can help me out? My picture works fine until I play something and then I only get sound 🙄TV is only a couple months old and was working fine until my husband moved his ps4 in here

  • derbybandit NickyO (@derbybandit) reported

    Those of you using @Roku tv for the 1st time and have error code 005, save yourself the headache and connect Via MOBILE HOTSPOT to update the software! Wired/home internet wifi connection dosent work! Only Mobile Wifi will solve the problem. You’re welcome!

  • Hope_incarnate Midgardsormr’s #1 Fan (@Hope_incarnate) reported

    Looking up at the sky, do you think roku tries so hard to protect people and take blows for them bc he cant heal so he wouldnt be able to help them if theh did get hurt....

  • radicalrylee ry (@radicalrylee) reported

    i think a trip to roku city would solve all my problems

  • keepinupwithEx3 Scorpíana 🦂 (@keepinupwithEx3) reported

    Can’t keep up with the damn Roku Remote and then the Roku app don’t wanna work like ugh

  • johnnybolla Jeff Williams (@johnnybolla) reported

    @TeamYouTube We have an LG tv and use Roku with it. Oddly, the time appears fine on our Sony bedroom TVs that we don’t use Roku. So maybe it’s a Roku issue?

  • PopCultureMods 🥂 Elaine Benes Enthusiast 🥂 (@PopCultureMods) reported

    @GlobeChadFinn @patrickwleonard @Winston_Wolfe Isn't working. I called customer service and was told there were 'technical issues' with Roku and please use another device. Well, I am not the one watching the game, my father is and he isn't able to fiddle with multiple devices to figure this out. What is my $30/mont for?

  • fuboTV Fubo (@fuboTV) reported

    @Canucks_BlueJay Thank you. We couldn't replicate this issue on our end. Using your Roku remote, please click the Home button and go to Settings > Network > Check Connection > Ok. On the right hand pannel you will see the Internet download speed, please send us a screenshot of the results. -MC

  • JoshuaBegley1 Dr. J (@JoshuaBegley1) reported

    Anyone else having trouble with @shudder crashing on them on Roku?

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