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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Albertville, AL 1
Tampico, TAM 1
Brentwood, TN 1
Beaver Falls, PA 1
Las Vegas, NV 2
Frisco, TX 1
Lee's Summit, MO 1
Boerne, TX 1
San Jose, CA 2
Knoxville, TN 1
Gaylord, MI 1
Akron, OH 1
Flowery Branch, GA 1
Apollo, PA 1
Miami, FL 2
Portland, OR 1
Salt Lake City, UT 1
Boca Raton, FL 1
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Orlando, FL 3
Chicago, IL 2
Rome, Latium 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Atlanta, GA 2
Columbia, SC 1
São Paulo, SP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealAsil
    💎🅃🄷🄴💎🅁🄴🄰🄻💎🄰🅂🄸🄻💎 (@TheRealAsil) reported

    @hulu_support NO IT DIDN'T WORK! AND WHERE ARE YOU @hbomax LIKE FOR REAL YOUR APP IS WACKITY WACK WACK! Like come on. you had so many to copy off of. your captions don't work and IT LOADS terribly slow on @Roku BTW! roku what's up?

  • TheFireTracker2
    Fire Tracker (@TheFireTracker2) reported

    . @discoveryplus You need some serious work on your streaming. Super glitchy on a @Roku Constant hangs. Even on gigabit fiber. Super annoying experience

  • AdultPizzaParty
    Tim (@AdultPizzaParty) reported

    @timrat140 Not to fear. I got your Office fix. Pretty sure I bought the Peacock premium subscription on my mom's Roku account when I was home for Christmas crushing wine. Will send you login and password

  • macmic6
    Mom of 8 💓 We are Kracken soldiers ⭐🇺🇸⭐🇺🇸⭐ (@macmic6) reported

    @RokuSupport I am unable to get a live support person for and app that keeps crashing. I restarted the roku but that didn't help. So unplugged it and that let me watch one show before crashing again. Since I purchased this through ROKU I am cancelling. No support=NO MONEY!

  • JPriceOfMusic
    Jeff Price (@JPriceOfMusic) reported

    @tconrad @Roku The problem is not with the creators, its with the platform and business model built to deliver/distribute the creators content. It was not one consumers wanted.

  • CROGuide
    Conversion Tactics (@CROGuide) reported

    Real world usability Sign in form for @discoveryplus on roku is not intuitive at all. Mom tries to sign in and told me she could get her email, but not to the password field. Click the up arrow on the remote to exit the keyboard. No enter or continue on the keyboard🤨

  • shawn200m
    Shawn Engels (@shawn200m) reported

    @NBALPSupport roku tv. Watch from beginning still not working and audio is about 6 seconds ahead of video. This is awful, I want my money back.

  • GeriTownsley
    Geri Townsley (@GeriTownsley) reported

    @MicrovirtMEmu HBOMax app and SlingTV app generates when trying to play a video always equals black screen. Roku, Amazon Price Video app's work really well. Al;so Tubi app is fine too.

  • brendon_woood
    brendonw (@brendon_woood) reported

    @tconrad @Roku Your branding is the biggest issue. Whoever approved the concept doesn’t understand the market. It looks like some local tv stations# that no one is ever going to watch.

  • Reaton1984
    Ryan 'Reat' Eaton (@Reaton1984) reported

    @HBOMaxHelp Roku app glitch. Won't let select which profile to use. I don't to where I left off on shows. Very frustrated. I deleted and reinstalled but still nothing. There's not even an area to sign out and sign back in! It's like it's a brand new account.

  • 691301
    J. (@691301) reported

    @RokuSupport Roku streaming stick+ is broken! Try to watch YouTube with remote listening, and the audio will start stuttering like crazy. Every. Single. Time. Every other Roku has no problem. I have factory reset it twice, issue persists

  • PeopleDied2Vote
    🇺🇸 🌎 VoteBlue 🌎 🇺🇸 (@PeopleDied2Vote) reported

    Is there anyway I can subscribe to cnn without buying a whole package? I use Roku to stream. No cable. I have Googled it, BTW. @CNN Thank you for any help.

  • bekki_baby
    Bekki Sue (@bekki_baby) reported

    @LeftFieldLaura I have one!!! Does it work on a roku too?

  • hannakvr
    Hanna Villa (@hannakvr) reported

    So @Roku acquired @Quibi content for less than $100M... i can't help but chuckle. Still a big L.

  • patstock1972
    Patdees72 (@patstock1972) reported

    @GreekTrader777 I hope so because I had my worst week ever - shorted ROKU AT $300 - up $70 this week .

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