Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Santa Maria, PR 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Melbourne, FL 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Stinetology Dr. Phil I. Stine, Ph.D. (@Stinetology) reported

    Please help me with this, @Roku is pronounced:

  • WHLFanaholic . (@WHLFanaholic) reported

    @dustinh23 So far no one has let me know but if you’re ok with watching on a laptop I got a great site for you to use then. I guess some streaming devices it will work too if you can enter a URL I know Roku can’t though 👎

  • ASR513 ASR513 (@ASR513) reported

    @VerizonSupport Still getting error code CloudpathErrorRetransUserMVPDBacklisted when I try to get it on Roku apps NBC and NBCSports

  • canam_ingrid Ingrid Isley (@canam_ingrid) reported

    Another tip.. after fixing your subscription, if your fire stick is having issues uninstall the app and reinstall :) (I have roku and had no issue)

  • TaylorHu Taylor VeryStableGenius Huston (@TaylorHu) reported

    @HBOMaxHelp Sure, but why? This is an issue with the HBOMax app on all Roku TVs. How will knowing my email help you solve this?

  • impactfancasey Kevin Casey (@impactfancasey) reported

    @IMPACTWRESTLING @IMPACTPlusApp I'm getting the same error code I've gotten on my @Roku for the last three live events. This has been going on for too long; no one will address the issue, but you have no problem continuing to charge people for the service. I've sent numerous emails w/o a single response.

  • KyTruth1027 TruthWarrior1027 (@KyTruth1027) reported

    @MaugraysLC13 @RealMattCouch Just my opinion, but ihink it won't be announced. ahead of time, bc what was being censored last night was a show on Real America's Voice channel thru Roku. Some of those networks are having issues too. I'm expecting an alert at this point..

  • allcuriosities Full Name (@allcuriosities) reported

    @ShudderSupport @Shudder wtf is wrong w/your auth on Roku. How many times do I need to login and activate yet another new code before the app actually lets me in. Tell me. Because I’m sick of seeing this stupid “it seems you’re not one of us....yet” message for the 39th time

  • ceoofgoodsex ✨💫a gremlin💫✨ (@ceoofgoodsex) reported

    "you've been running a space heater, a tv, a roku, 6 chargers you use daily, a vacuum & hair dryer out of 1 outlet w this mass of extension cords?" yes "that's a fire hazard" u see that candle u see right above the cords? i leave it lit when i go to work THAT is a fire hazard

  • SekularHumanist Michael Galluppo (@SekularHumanist) reported

    @waltmossberg I love you Walt but that’s not correct. Roku & FireTV are 80% of viewership not Apple TV. My option; it’s an over priced device that has struggled to do anything better than it’s competitors with the worst remote in its class.

  • ultrapampers ultrapampers (@ultrapampers) reported

    Okay, time to go finish binging Fargo before my Hulu subscription expires. 📺 Also, @hulu, fix your Roku app bugs & maybe I'll come back.

  • KozHoops Ryan Kostrzewa (@KozHoops) reported

    @NBALPSupport Just an FYI, your "Watch from beginning" option on Roku doesn't work. It just starts from where the game is live anyway.

  • iNeedAbubble Shaun DaCunha (@iNeedAbubble) reported

    @redsoxstats Not sure about that. From everything I’ve seen/heard/read, it looks like most of the blame lies on NESN. Which is unfortunate. At this point, I wish I could just pay $5/month and stream NESN content directly via their app on my Roku TV. Might need 2 borrow a login from my parents

  • tori_mariiie victoria. (@tori_mariiie) reported

    I can’t find my Roku remote and my Roku app isn’t working 😭 THIS IS A PROBLEM

  • IngobernablesUK クレイグ テイラー (@IngobernablesUK) reported

    well was prepping to watch #ImpactWrestling #Genesis but after 30 minutes attempting to log in waiting for a password reset that never came, finally getting on just to get an error on my Roku device an the prime app not working, just gonna cancel my subscription and watch a movie

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