Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Monterrey, NLE | 3 |
| Kansas City, MO | 2 |
| Sacramento, CA | 2 |
| Riverview, FL | 2 |
| Garbsen, Lower Saxony | 2 |
| Jacksonville, FL | 2 |
| Cincinnati, OH | 2 |
| Pawtucket, RI | 2 |
| Louisville, KY | 2 |
| Mexico City, CDMX | 2 |
| Sparks, NV | 2 |
| Fairmont, WV | 2 |
| Mérida, YUC | 2 |
| Guadalajara, JAL | 2 |
| Lincoln, England | 1 |
| San Francisco, CA | 1 |
| Newburgh, NY | 1 |
| Stephenville, TX | 1 |
| Oshawa, ON | 1 |
| Sítio Vital F. de Sousa, SP | 1 |
| Fort Worth, TX | 1 |
| Olde West Chester, OH | 1 |
| Tupelo, MS | 1 |
| Clinton Township, MI | 1 |
| Fredericksburg, VA | 1 |
| Cananea, SON | 1 |
| Anchieta, ES | 1 |
| North Richland Hills, TX | 1 |
| Lancaster, OH | 1 |
| Snohomish, WA | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Woods
(@os2woods) reported
@HBO What a ripe off. My folks have tried getting HBO Max for months. Nothing works. 1st they said if we had DirecTV and HBO we would have all the same, wrong. Then use login, wrong. Then available Roku, wrong. Don't be fooled, thieves.
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Shai ☕ (janghaven.com)
(@lavelyshai) reported
Not even a day after adding @hbomax to my @Roku I'm already seeing problems. Each time I attempt to watch something, it takes me back to the "who's watching" screen. Kinda need this to be fixed before WW.
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Jason De León
(@jason_p_deleon) reported
My kids lost the Roku remote so now they get to dive deep into my Mexico bootleg dvd collection. “Dad, why do I hear people talking?” “Cuz someone is filming Pirates of the Caribbean on a camcorder and their neighbors have no respect for people who work for a living”
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😷 I MISS LIVE MUSIC 😭
(@daknls2006) reported
@DavidB54691310 @trans_siberian Idk man, I streamed on my Lenovo tablet, cast to my Hisense Roku TV with xfinity 200 mbps download. No issues whole show long, it was a flawless stream. You have all weekend to watch it so there's that?
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Jonathan Zemsky
(@Buck_T_Vampire) reported
@AmazonHelp Using Roku ultra. Have no problems with other services. Trying to watch with friends at same time
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Vincent Andrews
(@VINNYof217) reported
@hbomax I appreciate you finally working with @Roku on getting the app on their platform but now there’s a bug when you first select the app and then user it will load and then take you back to the roku’s Home Screen after launching app. Please fix 😩
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cameron burger
(@slameronburger) reported
@Roku you have produced a truly terrible product. I am going to throw my roku express off the fire escape. you have 3 hours
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Rachel
(@rachelwiechman) reported
@chadfelixg My last Roku came with a broken remote and they refused to send me a new one. I have another Roku so just carry it back and forth or use the app.
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Jason De León
(@jason_p_deleon) reported
My kids lost the Roku remote so now they get to dive deep into my Mexico bootleg dvd collection. “Dad, who do I hear people talking?” “Cuz someone is filming Pirates of the Caribbean on a camcorder and their neighbors have no respect for people who work for a living”
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Brett Glass - WY7BG
(@brettglass) reported
As an ISP, I have to marvel at the stupidity of app and id-#IoT gadget designers. So far, I've diagnosed problems experienced by two owners who have Roku video devices. They ping a dozen or more hosts, and assume that the shortest round trip time means the best server. Wrong!
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Milo Cortez Montalvo
(@MiloHera) reported
@WaltDisneyCo @RobertIger How awful. I did not know that warner **** already entered Roku. Now we can say that the competition between Disney plus, Netflix and Hbo max, officially begins. You will have to fight hard to be the first place.
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cameron burger
(@slameronburger) reported
do any MEN know how to fix a roku???? non-men please disregard this post. i do not want your advice on this electronics issue
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Hugo Chavez’s Asset in Deep Cover in Brooklyn
(@killjoye2008) reported
@hbomax Dear HBO Max, I have a brand new 65” @TCL_USA ROKU TV. There is no HBO. PLEASE work it out!
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sinushealthgoth
(@suchsweetspeed) reported
So maybe I have commitment issues, but you know what I also have? A giant *** roku tv. That I watch alone every night because I have commitment issues. Checkmate (and because we're in a pandemic)
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teganXt 💜😈🟪🟣🏳️⚧️
(@TeganFFF) reported
@HBOMaxHelp heyyyy, app keeps crashing on Roku. I managed to get logged in and watch the preview scene from WW84, but nothing else. Restarted my device and everything. Issue is unique to HBOMAX. Works perfectly on my iPhone.
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