Roku Outage Map

Community Discussion

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Roku Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RJ Financial Group (@businesslendin1) reported 4 minutes ago

  @Roku I need help. My 3 emails are already full as you max out at 20. What’s the solution I own multiple Airbnb’s and I only install Roku TV’s.

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  TimeToWatch (@WhatsMyLime) reported 6 minutes ago

  @Roku I need help creating an account can we message? I’m getting the TV today and it says I need an account can be free but when I hit continue nothing will work and yes, I know how to do that

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  cShell (@conchShell11) reported 7 minutes ago

  @Roku The May 8, 2026 software update ****** up the HDMI CEC, so that it no longer allows me to control the VOLUME or MUTE for my audio receiver with my Roku remote. After doing a Factory Reset, it STILL doesn't work. HDMI CEC is no longer in the settings. WTF? Please FIX this ASAP!

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  Support Your Producing Housewives (@RespectProdHWs) reported 10 minutes ago

  FYI - no one sure ever by another #tcltv #rokutv - they are the worst. And then you call and the phone hangs up. Never again. @Roku @TCL_USA

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  TucsonBlonde 🇺🇸💙🌊 (@TucsonBlonde) reported 14 minutes ago

  @Roku So about that redesign…how about you stop repopulating my Quick Access section with crap I don’t want/have after I’ve removed everything I don’t want or use? You’ve done it THREE TIMES NOW, and I don’t appreciate having my time wasted as I go back in and delete everything but my YouTube App, which is all that I use on this TV! section with yet more channels I have never used, and shoved YouTube back to the end, again. later. So how do I fix this PERMANENTLY? You can put whatever you want to after the YouTube app, but It’s MY interface, you give us the option to customize it, and while it’s not life ending to have to click several times to get to what took 2 clicks before, it’s very aggravating and I don’t appreciate the level of arrogance that a company displays when they undo the changes I made to shove stuff I don’t want down my throat. I’d appreciate a response, this is ludicrous. So please, help

• 
  Jake Tomberlin (@jaketomberlin) reported 19 minutes ago

  @Roku I’m a long-time Roku fan, but this latest home experience is terrible. It’s so bad I’m considering Apple TV. Please roll it back to the last version or give users the option to do so.

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  Random Daily Thoughts (@thatmom80) reported 20 minutes ago

  The @Roku remote sucks more battery in a month than I suck at adulting . They really need to work on their remotes . I heard a lot of people found the switch to fire stk considering, but do they have e Listen to your clients #roku #pannel

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  Ben Goertz (@bgoertz08) reported 23 minutes ago

  @Roku Please please please, fix the PVR on my Roku 65 TV. This update has ruined it. DM me for details.

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  chinedu🦀 (@chinedu_10) reported 24 minutes ago

  @Roku is there a reason why your devices stopped connecting to WIFI? And is this a regional issue? I could connect to the Hotspot on my iPhone. But I can’t connect WIFI to the device. I’ve tried multiple WIFI from different ISPs.

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  Robby Thomas (@RobbyThomas2525) reported 25 minutes ago

  @Roku @RokuSupport i got a problem with playing video files from a NAS using the roku media player app i have videos that worked before but after i started using the format MPEG2 and AC3 and it's a .MKV file the video works but not the audio doesn't work it works on my

• 
  Phil Raddiches (@thesportsbill) reported 27 minutes ago

  @Roku new app sucks. Terrible UI

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  Todd (@twchristensen) reported 31 minutes ago

  Dear @Roku @rokuone I have been nothing but a fan and advocate, until now. Your last update is atrocious. I don’t know who your UX/UI team are or what they were thinking, but they got this all wrong. I could not be more unhappy. You turned one click into 3 or 4. How could that have ever been your goal? Who approved this? It’s just absurd. I will be looking for alternatives because that’s how bad you’ve broken this. And don’t think I didn’t notice that you continue to jam Howdy down my throat. I have deleted it every time, why would you continue to force us to have that channel when we say we don’t want it? It is clear to me that Roku no longer cares about what the customer wants - the death spiral of just about every company that has ever existed. You ruined a good thing. It is going to have unforeseen consequences, starting with me. Unless, of course, your goal was to shed users. All five of my TV’s will be turned over to another streamer by end of next week as I do some research. What a shame.

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  Keny2 (@yas6444) reported 34 minutes ago

  @Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...

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  Greg (@Xuser784) reported 34 minutes ago

  @Roku system keeps crashing. This is a new issue as of today.

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  Kyle Lambert (@kylelambertkc) reported 35 minutes ago

  @Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.