Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1
Orlando, FL 1
Petersburg, VA 1
St. Louis, MO 1
Westmont, IL 1
Victoria, BC 1
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1
New York City, NY 1
Yukon, OK 1
Miami, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Armynavyvet702 Christopher M Morrison (@Armynavyvet702) reported

    @clos_11 Yeah, spectrum and ROKU have contract issues and they won't let cable come through their TV app.

  • zaveyaaa guy ledouche (@zaveyaaa) reported

    @eg_oscar23 I don’t think it’ll work if I try to connect it on my roku

  • AGreedy06 Ashley Greedy (@AGreedy06) reported

    Gary is yelling at the Roku remote and I can’t help but laugh lmao

  • x0duss x0duss (@x0duss) reported

    @fuboTVsupport are you guys having issues with Favorites? Works fine in browser but they are not appearing in Roku App as they have all week, and won't allow me to add them as a test (like it's server issue). Not making this simple for me to convert an older person over.

  • howiedewit howiedewitt (@howiedewit) reported

    @Roku That movie where you fix your product for me. It’s been over two weeks. So here we go - @Roku and @RokuSupport It’s been another week and still no resolution. Last week you said I’d receive an email...I did! I received an email saying I’d get an email. WTF. Help Ticket #4039831

  • jordyn52148468 jordyn (@jordyn52148468) reported

    @Roku why is it every time I watch BTN PLUS on the roku I get kicked out but when I switch to Apple TV I have no problems.

  • nocandefense Snowy Ramone ❄️ Do ya do ya do ya wear a mask? 😷 (@nocandefense) reported

    Shoutout to @hbomax for still being the top app to crash or lock up my @Roku (cue Roku support replying to say dm them without seeing we already did that dance months ago and they solved nothing).

  • leonesfury Sin Leone/ Ryan (@leonesfury) reported

    I LOST MY ROKU REMOTE HELP

  • NHLGoalLight Goal Light (@NHLGoalLight) reported

    @TeamYouTube I keep uninstalling and reinstalling and rebooting (aka restarting) the Roku...like I said in the original tweet. The issue is your app. Only app I have this problem with and I have it often with your app. And it is a know problem that lots are aware of. Fix the app.

  • CailinMcDonald Cailin McDonald (@CailinMcDonald) reported

    @roku Closed captions spontaneously came on yesterday. I shut them off in Accessibility, go to the streaming channel, & the closed captions are still on. Did a hard reset. It’s not the apps/channels. It’s Roku. Please help - can’t watch anything with this incessant cc feed.

  • CANNABISCHANNE ******** CHANNEL™ (@CANNABISCHANNE) reported

    WATCH THEIR WORK ON THE ******** CHANNEL™ on ROKU!

  • 09StephE Stephanie🐾 (@09StephE) reported

    Y'all. My mom got a smart tv, wants to watch Netflix, we cannot get the Roku to work for anything. Please help, she's driving me crazy. I've never owned a smart tv or used Roku, I tried to help but she's driving me mad

  • poopydoorstep Grandpa Flamingo (@poopydoorstep) reported

    @johnmaddening @AppleTV I had trouble with this on my Roku - might not apply here but worth mentioning. The app(s) and Roku both have separate settings for captioning. I kept turning off the Roku's but forgot about the app's own subtitles. Disabling captions via the app finally worked.

  • DerMudeTude Der Müde ‘Tude (@DerMudeTude) reported

    @Shudder @echidnabot It may be a Roku thing. I’ve noticed that a lot of Roku apps will require a signin if they haven’t been used for 2-3 weeks... which is still pretty annoying.

  • CallanCove ★ Gaby ★ (@CallanCove) reported

    @Jrockthing The Hoobs has full episodes on the Roku Channel. You don’t even have to sign in

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