Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 3 |
| Englewood, FL | 2 |
| Houston, TX | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Jacksonville, FL | 1 |
| East Syracuse, NY | 1 |
| Vitória da Conquista, BA | 1 |
| Cincinnati, OH | 1 |
| Floresta, PE | 1 |
| São Luís, MA | 1 |
| Santa Cruz, CA | 1 |
| Pittsburgh, PA | 1 |
| Hendersonville, TN | 1 |
| Marquette, MI | 1 |
| Neustadt in Holstein, Schleswig-Holstein | 1 |
| Canonsburg, PA | 1 |
| Neustadt in Sachsen, Saxony | 1 |
| Jamestown, TN | 1 |
| Roslyn, NY | 1 |
| Mesa, AZ | 1 |
| Aubervilliers, Île-de-France | 1 |
| Williford, AR | 1 |
| Las Vegas, NV | 1 |
| Townsend, MT | 1 |
| Greensburg, PA | 1 |
| Harrisonburg, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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axton 💭 fuck trump.
(@bonesdaddysans) reported
,,,i asked how to work a tv ive never worked b4 and now theyre setting up a whole roku thing,,, huh??? (i was asking bc i thought it was a smart tv)
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Taylor VeryStableGenius Huston
(@TaylorHu) reported
@TimothyKassis @HBOMaxHelp Lots of people are. It's all over Reddit. All on TCL Roku TVs. Only with this movie on this service. No official acknowledgenent, let alone news on a fix, from @hbomax though.
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Amy Parsels
(@amygyrl313) reported
@jeff_david7 @hulu_support same, 14420. Not working on firestick or my Roku tv.
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Game
(@BigH1313) reported
. @BigTenNetwork fix your Roku stream. It never buffers properly
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Dale Drummond
(@daledrumm) reported
@Ask_Spectrum I just signed up for Spectrum TV, and found out I can’t get the App on either my Sony TV with Google Play or my Roku device. This is a bummer. What are your plans to fix this? Thanks.
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ed
(@EduardoHeimpel) reported
I connect the Roku to my speaker but every time a new song starts it un syncs and the audio gets really bad, y’all know how I can fix it?
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Speener
(@FKASpeener) reported
@hulu_support @RokuSupport the last few days my Hulu on Roku keeps freezing the picture but the sound continues. We have to exit Hulu every time then go back in and it’s fine for a while. Probably happened 20 times today alone. Please help.
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Jim Mignano
(@J_Mignano) reported
@hulu_support I can get the Browns/Steelers game on Hulu on my mobile device. But on a Roku device I’m getting live golf, constant loading and errors. I’ve restarted the device multiple times. Any idea what the problem could be?
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K Quinn
(@KQuinnKQ) reported
@Mynamed77626608 On my phone I'm having trouble at least. Haven't checked on the tv, I usually watch Newsmax through youtube on the Roku.
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J. W.
(@ThaDailyJ) reported
My mom just called me asking me if I could help her with her TV because she’s been on google all day and already chatted with the ROKU support people... like what on earth makes her think I can help?!
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P48
(@SandraK_22) reported
@jsolomonReports Remember many Americans cut the cord from cable. Roku is how we watch tv - through the internet. Local tv doesn’t work - rural!
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vib
(@notthatgupta) reported
@CBSAllAccess can you tell me why your app won't work at all on my @Xbox One X but works perfectly on a $30 @Roku streaming stick? 👀
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John Streifel
(@JohnsARadish) reported
Yo @disneyplus can you fix your audio levels? I have to crank up the volume super loud to get the same decibels as I do for Netflix or Hulu. Currently listening on a Roku TV and have the volume maxed and can still barely hear it... every other app works fine 🧐
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Michael Walker
(@bjorn6) reported
from
Queens, New York
@RokuSupport I have an Roku soundbar for my mom, and I purchased the sub, but I can't get them to work together? Please help!!!
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Jason "David Wong" Pargin
(@JohnDiesattheEn) reported
Hey @TeamYouTube @YouTubeTV I was watching the Steelers/Browns playoff game tonight on YouTube TV on my Roku and with about a minute left in the game, it cut out with a message "This content is not available for streaming on the internet." What the hell? Is that a glitch?
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