Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Portland, OR | 3 |
| Minneapolis, MN | 3 |
| Buffalo, NY | 3 |
| Ashburn, VA | 2 |
| Melbourne, FL | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Round Rock, TX | 2 |
| Cranberry Township, PA | 2 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
| Du Quoin, IL | 1 |
| Peoria, AZ | 1 |
| Rehoboth Beach, DE | 1 |
| Mechanicsburg, PA | 1 |
| De Witt, IA | 1 |
| Tucumã, PA | 1 |
| Park Hills, MO | 1 |
| Redwood City, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Whitener
(@whiphi_ind) reported
from
Indianapolis, Indiana
@Xfinity No go on #SNF #NBC. Internet seems to be working, but my Wireless cable box, my Stream app on Roku, and my NBC app all don't work.
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Too Coolage
(@toocoolage) reported
@AllieTheEditor @PenningEmerson Tried that too and nope. It won't connect because the TV is Roku incompatible. First world problems and all that but still annoying.
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Fishsticks
(@dkemink) reported
@BallySportsDET @iamtrevort @ThinkFordFirst The Roku app is terrible.
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DaltonByDay
(@DaltonByDay) reported
@Azrael_Speaks @GirlOnAHippo Only thing I'll add, avoid onn. tvs They're Walmart brand, but I've had to return multiple due to the myriad of problems they have, and they're just bad quality comparatively to Samsung or other top brands. I have a Roku brand one that I do really like tho.
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Zeppfan63
(@Zeppfan631) reported
@verge Trust me if it works like the Fire HD tablet, the Fire TV and remote,(both of which had serious issues) you would be MUCH better off with Roku or Google : wouldn't own another Amazon product if they paid me, too much hassle (doesn't work right) and too much personal info REQUIRED
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JEME TYEESE
(@iamjemetyeese) reported
Anybody else having problems with STARZ not playing on ROKU?? Thing is, it'll play from my phone. :/
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B J
(@BJ35172221) reported
@slinganswers on the “chat” option for 1 1/2 hours and still no answers as to why Redzone isn’t accessible on my phone app or Roku. The charge happened just fine! Plus, the second chat person just stopped responding. Can’t fix the problem - just ignore the customer I guess - nice
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Coach Red
(@red55dawg) reported
@sanjaromin @RokuSupport Have the same issues and have done what's asked by roku. Problem keeps occurring
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Joe Kovacevic
(@joekovacevic7) reported
@Roku why does the NFL app not work on your device?!? Error 403 content forbidden and I’ve tried every tip on your site to fix and nothing. Going to return all my devices, this is ridiculous
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Rob
(@RSGillispie) reported
@CBS any chance you could get your app to work on @Roku ?
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Brent (Hopfull) Larson
(@Bmlarson527) reported
@schotts @Verizon I picked up one of their 5G boxes this past week and have been underwhelmed. My home is full on TCL/Roku TVs and they can’t see the WiFi. Computers and iPhone can. I called tech support but their only suggestion was to change the router name. Didn’t help.
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Lenny Benzilio
(@LBenzilio) reported
@comcast seems like you are having a tv outage. All channels freezing. Unwatchable on cable box and Roku.
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Charlie - Tapping The Keg Sports
(@TappingTheKeg) reported
from
Brookfield, Wisconsin
Would be awesome if my Roku allowed me to fast forward or skip things on certain apps or other apps work like Bally Sports
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Hjjkrishnan
(@hjjkrishnan) reported
@Netflixhelps Struggling out here with error code tvq-pb-101(5.3) on my Roku tv. The resolution steps given by you only helps once which means I have to do this unplug routine each time. Please provide a permanent solution
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Jake Snyder
(@ssssjts) reported
@TCL_USA I got played when I thought I was buying a Roku tv and it was a damn google tv. I have to crest a new login for google just to access my apps that have their own logins…. Negative.
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