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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Salt Lake City, UT 1
Boca Raton, FL 1
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Orlando, FL 3
Chicago, IL 2
Rome, Latium 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Atlanta, GA 2
Columbia, SC 1
São Paulo, SP 1
Dallas, TX 4
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Brasília, DF 2
Bel Air, MD 1
Berlin, Berlin 1
Monterey, CA 1
Gainesville, GA 1
Springfield, MO 1
Houston, TX 3
Jacksonville, FL 1
East Syracuse, NY 1
Vitória da Conquista, BA 1
Cincinnati, OH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • porksmithchop
    PorkchopWallace (@porksmithchop) reported

    @hulu not working on Roku suddenly. Had to log in when starting the app. Error when trying to activate via phone. didn’t recognize credentials. Reset password. Still doesn’t work.

  • kshortbokephus
    kshort (@kshortbokephus) reported

    @kevindeleon @darrenhoyt @hulu_support Roku same trouble here

  • NOLA_at_heart
    Caryl Ewing (@NOLA_at_heart) reported

    @hulu_support can’t login to Hulu. Roku says I need to login but when I click the button saying I need to login on another device, Hulu won’t give me a code to put into the other device. Help! Is there an outage?

  • NotSwagy
    kobe (@NotSwagy) reported

    @eboldy I have roku and YouTubes not working for me either. Had to bring my Apple TV in from the other room

  • shackelchevy111
    Steve Shackelford (@shackelchevy111) reported

    @YouTubeTV June 9 at 9:30pm SoE Ohio. Did Roku stop broadcasting YouTube TV? All other apps work on TV via wifi, except for YouTube TV. It just causes a flicker on tv screen while 'TRYING' to load! But, I can get YouTube TV via my PC with coaxial cable via Spectrum internet.

  • analoguepilot
    Joshua Conti (@analoguepilot) reported

    @TJ_Cooney @hbomax It’s so weird cus my family uses the roku app in three tvs and I use it through chrome on my laptop with zero issues..

  • TeamYouTube
    TeamYouTube (@TeamYouTube) reported

    @flipofthecoyne Hmm, have you tried uninstalling and reinstalling the YouTube app? If yes, we recommend restarting your Roku device as well. If that didn't work, you can send a report by going to your profile icon > Send feedback. We're here if you have any other questions!

  • JoshuaO79
    Joshua Breeden (@JoshuaO79) reported

    Hey @hbomax , What’s up with the app not working right on @Roku ??? It keeps kicking me out every time I try to watch something

  • slainte_0317
    slainte_0317 (@slainte_0317) reported

    @hulu_support What is going on with your Roku app? Loading at the top of each show for a few seconds, and now the ads are interrupting the end of live show segments! Garbage! Clearing cache and reload is not the fix!

  • porksmithchop
    PorkchopWallace (@porksmithchop) reported

    @hulu_support Has to login on Roku Hulu’s app suddenly today and didn’t recognize login. It said error when trying to activate on my phone. Changed password. Works on iPhone app but won’t log in on Roku. What gives???

  • Chuck_Swanson
    Chuck Swanson (@Chuck_Swanson) reported

    @Roku My Roku tv has an excellent internet connection. I checked twice. All of the apps say that I don’t have an internet connection. Help please.

  • AJAT800
    Adam Joseph Angotto (@AJAT800) reported

    @kat_woman13 Actually I'm not that mad at all. Watching on #Roku is a far better experience than the Samsung TV Apps because it doesn't constantly buffer and claim Internet Failure. The only payoff is sometimes on #Roku the audio gets Out-of-sync, but it's better than freeze ups

  • MoeJerry
    Moe Cavanaugh Smth (@MoeJerry) reported

    @peacockTV what happened to my user Id on Roku all my stuff is now missing so I can’t restart what I was watching? Anyone else with this issue?

  • TeamRickandIlsa
    Elise (@TeamRickandIlsa) reported

    @Mark_Z_NJ @Shawn__Graham @YouTubeTV Did that. Still had the same problem. After I tried using a few other Roku apps, then everything was fine. So odd!

  • johnnewell7753
    John Newell (@johnnewell7753) reported

    @TeamYouTube tried to open up YouTube TV on my roku device and wouldn’t load. Restarted the roku and didn’t fix it, then deleted the app and now can’t download it back on my device. Is going through my YouTube app the only way to get to YouTube TV?

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