Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Urbandale, IA | 2 |
| Knoxville, TN | 3 |
| Arlington, MA | 1 |
| City of Saint Louis, MO | 1 |
| Santiago, Santiago Metropolitan | 1 |
| Louisville, KY | 1 |
| Tolleson, AZ | 1 |
| Denver, CO | 3 |
| Chicago, IL | 1 |
| Rio de Janeiro, RJ | 2 |
| Canonsburg, PA | 1 |
| Brooklyn, NY | 1 |
| Slidell, LA | 1 |
| Houston, TX | 2 |
| Phoenix, AZ | 3 |
| Kassel, Hesse | 1 |
| Fishers, IN | 1 |
| Township of Evan, KS | 3 |
| Yuma, AZ | 1 |
| Morro Bay, CA | 1 |
| Quixeramobim, CE | 1 |
| Gilbert, AZ | 1 |
| Minneapolis, MN | 2 |
| Gibsonia, PA | 1 |
| Seattle, WA | 1 |
| Tucson, AZ | 1 |
| Toronto, ON | 1 |
| Westfield, PA | 1 |
| Alpharetta, GA | 1 |
| San Antonio, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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1 (@dolphin4321) reported@Roku I've had a #Roku account for five plus years. Now I can't login/connect to My @amazonfiretv because of your ridiculous captcha and login failure. Ridiculous.
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Kelly Jones (@skjones_65) reported@Roku your latest software update / redesign is quite bad. Is the intention to slow our devices down so we'll have to buy new ones? Please revert to the way it was or modify so our devices will not be so slow and almost unusable. New does not equal better.
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Sparky McGraw (@McgrawSparky) reported@Roku No error code, it just has to be manually connected almost all the time whereas the Onn Tv connects automatically each time…. As the @TCL_USA TV should
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Missouri_Gamer (@ultramantis7) reported@Roku FoxOne on the Roku Channel does not work; Fox apparently cannot stream the games to Roku. It isn't Roku's fault, but why am I paying $20 a month?
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Al Grendh (@algrendh) reported@Roku this hdcp error is fcking annoying. can't you fix this 💩??
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trapuh (@trapuh) reported@Roku Problem started July 5th I’ve tried everything, sound still works but tv screen is still like the picture above, I’ve seen on Reddit that your tvs do this to plenty of people i don’t think anybody has a fix for it yet
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Tundrawalker⍟⍟ (@tundrawalker00) reported@TucsonBlonde @Roku Amen. If you can't find soccer without Roku's help, you need to be placed in assisted care.
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Hugh Jorgen (@hughjorgen921) reported@Roku I have purchased numerous Roku devices, but all were purchased as appliances, not applications or services… your new home screen is quite possibly the worst intrusion of all. You are either assuming to know how we use our appliances, or you are spying on us. @DOJFraudDiv
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Mare Loch (@Mare_Loch) reported@Roku Hey! Fix your closed captioning! Doesn’t even work on your own commercial channels. You know, the channels that show commercials every two minutes? Do you hate the hearing impaired or what?
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Reality Bites (@realitybites_11) reported@Roku @RokuSupport your product is becoming unusable. Constantly unpairing the remote after exiting an app.
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Lt. Broccoli - Parody 🥦 🇺🇸 🇺🇦 🇵🇸 (@Tommy2legs) reported@Roku fix everything about the new OS! I mean why is the only option on quick access to remove something!? Why can't they be moved? What the heck!?
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Ken Kallembach (@imken24) reported@Roku I will NOT send a DM so you can ignore me there. Solve the problem here in public so anyone with the same issue can find a solution.
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Democracy (@WambliTatanka) reportedI paid for @hbo through November and im not granted access saying I need to pay again. And your support feature doesn’t work!! What the actual F?! @Roku @TheRokuChannel
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Starko (@Starko2341) reported@ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.
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steve (@steve48717445) reported@Hisense_USA @Roku Apps will just crash. Don’t get a Hisense. I have to get a new tv