Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Elberton, GA | 1 |
| Livonia, MI | 1 |
| Houston, TX | 1 |
| Arlington Heights, IL | 1 |
| Miami, FL | 2 |
| Duque de Caxias, RJ | 1 |
| Lowville, NY | 1 |
| Cleveland, OH | 1 |
| Snellville, GA | 1 |
| Harrogate, TN | 1 |
| Camano, WA | 1 |
| Carteret, NJ | 1 |
| Fort Wayne, IN | 2 |
| Indianapolis, IN | 1 |
| Minneapolis, MN | 1 |
| Knoxville, TN | 4 |
| Dallas, TX | 1 |
| Vero Beach, FL | 1 |
| Bakersfield, CA | 1 |
| Clinton Township, MI | 1 |
| Ponchatoula, LA | 1 |
| Murfreesboro, TN | 1 |
| São Paulo, SP | 2 |
| Ankeny, IA | 1 |
| Media, PA | 1 |
| Newark, NJ | 1 |
| Livingston, NJ | 1 |
| Stuart, FL | 1 |
| Naples, FL | 1 |
| Township of Evan, KS | 1 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Meredith Porterfield (@meredithep) reported@Roku @foxone I don't want to watch FIFA but I would like to watch other apps and would appreciate it if they actually worked on Roku. I have no problem with the apps on other devices. Just Roku
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Kyle Lambert (@kylelambertkc) reported@Roku Now, with this new thing, when I turn off the tv it comes back on. Also, many functions that used to work with Alexa are gone. This is not an upgrade, it's an inconvenience. I have three ultimate boxes all doing the same thing. I had better not have to start unplugging the TV.
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Random Acts of Crochet Kindness (@stuckathomemom) reported@thegreat_hair @Roku How to FIX your #ROKU home screen: Go into: -Settings -Home Screen -Recommendation Rows ---> set to HIDE -Quick Access ---> set to HIDE Now everything is back to normal!
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SlowdownMemes (@PokeyTexan) reported@YouTube please fix the Jump Forward feature on your @Roku app. I don’t care whose end of the tech it’s on. I pay for three YT Premium, so that my kiddos don’t infect my feed or complain about what each other watch. I’ve told them “ give it a few days to patch it”. It’s been hell
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Eff-the-left (@norcal06warrior) reported@Roku All other steaming apps work fine, it's only happening with Netflix
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Ben Goertz (@bgoertz08) reported@Roku Please please please, fix the PVR on my Roku 65 TV. This update has ruined it. DM me for details.
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Lonell Fletcher III (@iii_lonell) reported@Roku fix your live tv displays. It shouldn’t be so hard to list what’s being shown when it’s supposed to be in constant rotation. I’m sick of seeing NO DATA AVAILABLE
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The Diary Of A Social Gal (Stephanie Dolce) (@AxTheEx) reported@Roku how come I can’t create an account and I only have to sign in as a guest!? what kind of stupid set up is this?
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xprezeu (@xprezeu63204) reported@Roku I was going to join today but your app doesn’t say much. Yiu cannot chat because of bats in Apple phones. Does it work on Verizon ? I have no idea what a subscription is or how much it is. Get a new a manager. I’ll find something else I guess.
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tac0ghost 👻🇺🇲👻 (@tacooghost) reported@Morticia121212 @Roku The Roku sub shouldn't matter. Seems like an issue on their side.
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Moe's Place (@MeetYouAtMoes) reported@theblaze Please tell me why your app on @Roku has CONSTANT buffering problems. It's the only streaming service I have that does this. Every show, every day, I have to back out of the live show and come back in every 10 to 15 minutes because of buffering. It's making all the shows I dearly love completely unwatchable. Please respond, or I'm going to have to cancel, because there is just no point paying for this.
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burownidl (@burownidl01) reported@Roku @TheRokuChannel @foxone For anyone following and has the same issue. I contacted Roku support via their website and chatted with online support. It looks like they fixed my problem as I can see the Worldcup pregame show now
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Jerry Arnett (@arnettjerry66) reported@Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now
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alex (@alexsears97) reported@Roku This new Home Screen is terrible
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Matthew Keys (@MatthewKeysLive) reported@Roku UPDATE: I was proven wrong! The Roku TV in question suffered from a software bug, one that the company is aware of and is in the process of fixing. A small number of TVs experienced the glitch, and the company is working to address it. Roku's terrific customer support restored my faith in the company, and I'm so glad we don't have to replace this TV!
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