Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Minneapolis, MN | 3 |
| Garland, TX | 2 |
| Ashburn, VA | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Conway, AR | 1 |
| Detroit, MI | 1 |
| Houston, TX | 1 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Santa Maria, PR | 1 |
| Pleasant Hill, CA | 1 |
| Springfield, NJ | 1 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Portland, OR | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Melbourne, FL | 1 |
| Cambridge, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Jasmine
(@JasmineS033111) reported
@AmazonHelp CAN YOU PLEASE HELP!?!?! I’m trying to mirror my new Kindle Fire 10 to my new Roku TV and there has to be something I’m missing
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Edmund
(@AGuyNamedEdmund) reported
@HBOMaxHelp I’ve done all those steps already and it’s still not working. I’ve had HBO max since it’s launch so I was excited to see it launch on roku finally but this frustrating.
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Adam Kast
(@Adam430k) reported
@andrewfarago @hbomax @Roku I had some trouble and it had a bit of a lag. But it seems to work now for me
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Charles H.
(@chh2tx) reported
@RokuSupport I've been going back and forth with your support team who is failing to locate and refund a charge to my Paypal from some Roku account that is not mine. This has been going on back and forth for over a week. How can I get someone on the phone? Ticket help is terrible
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Belle Noire
(@mybelledoll) reported
Sooo @hbomax i am confused. The hbo app on my roku switched to hbomax and wont let me sign in...???
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lex
(@lex22242) reported
@billymorrison98 ....... the roku sticker is what u have a problem with
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Robert
(@Really_Evil_Rob) reported
@HBOMaxHelp Yes. I should be able to but the issue is that there doesn't appear to be a screen on the Roku where I can enter my account login and the instructions you linked has not been updated to include anything specific to the Roku.
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justYn Gottlieb
(@imJGott) reported
@Crunchyroll please fix the roku app! It’s crazy sluggish and terrible to navigate. Especially when you’re trying to watch one piece with all their eps. It should show newest to oldest and not the other way around.
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Dr. Lewis Feinman™
(@LewisFeinman) reported
@davidbix But I was a Computer Science major. My ex-wife said I don't have a computer, I have a network. Which is true. I counted them at work the other day. There's 7 desktops, 1 laptop, and 2 Pi's running on it. Not to mention a Roku, Apple TV, and some other devices.
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Shiloc7
(@BoondockGt) reported
It does eventually works, but takes a few attempts or more. But I'm glad its on roku anyway. I'm not sure if its a roku issue or HBOMAX. But all other apps work fine.
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LoRezTrader
(@LoRezTrader) reported
@StockMarketNerd @CuriosityStream @JoeySolitro Great rundown. Still sitting on the sidelines as far as purchasing shares, but you piqued my interest enough to sign up for their $11.99 annual deal (down from $19.99) to test the waters as a viewer first. And yes - you can stream their channel on Roku, just have to add/sign in!
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Sean Ryan
(@SeanDaveyRyan) reported
@jasonkilar great to have HBO Max on my Roku Ultra. Would be great if it didn’t auto crash on launch.
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King Called Out
(@_KingCalledOut) reported
@Roku I have to go to my appletv to watch movies, built-in roku freezes or green screens when selecting movies. Awful
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Robb Cullen
(@robbcullen) reported
Yo @Roku your HBOMAX app is not working. Won't load - kicks me back to Roku home page. Gotta fix for me?
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Andrew Farago
(@andrewfarago) reported
Is everybody else having an impossible time getting @hbomax to work on their @Roku device?