Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Phoenix, AZ | 4 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Garland, TX | 2 |
| Minneapolis, MN | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| Hornbeak, TN | 1 |
| La Paz, Departamento de La Paz | 1 |
| Harrogate, TN | 1 |
| Gainesville, MO | 1 |
| Ocean City, MD | 1 |
| Brasília, DF | 1 |
| Collierville, TN | 1 |
| Commerce, MI | 1 |
| Greensboro, NC | 1 |
| Benbrook, TX | 1 |
| Tampa, FL | 1 |
| Portsmouth, OH | 1 |
| Uruaçu, GO | 1 |
| Puyallup, WA | 1 |
| Topeka, KS | 1 |
| Conway, AR | 1 |
| Detroit, MI | 1 |
| Houston, TX | 1 |
| Sherbrooke, QC | 1 |
| Hicksville, NY | 1 |
| Timonium, MD | 1 |
| Statesville, NC | 1 |
| Pleasant Hill, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Prsweety
(@prsweety) reported
Hey @Roku when are going to fix the remote control issue with Proscan Tv? It was working fine until it updated now I can’t use my roku remote to control the volume of my TV
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🏴☠️ Dan
(@Casper042) reported
@TechConnectify Similar problem with Roku's own channel. It remembered where I left off in a movie, but had to manually search for the movie to watch 2nd half because there isn't a Recent / In Progress area. I think these newer apps just have growing pains. I'm still a Roku platform fan though.
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Margaret "Molly" Rasberry (she/they) #BLM 🏳️🌈
(@RasberryRazz) reported
My roku gave up on my but im almost 3 hours into Happy Hour (2015) so I think I’m gonna save the rest for tomorrow after work.
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the nintendo shamecube
(@mattgcn) reported
from
Oshawa, Ontario
I accidentally exited out of the episode trying to turn the captions on on my Roku TV and when I tried to skip to where I was in the episode it wouldn't work lmao I need my laptop back so bad dude I'm sick of this
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Mme Lioness DeWinter🏳️🌈🏳️⚧️🦇🩸🩸🍷✝️🇺🇦
(@LionessDeWinter) reported
@ingloriousgigi I watched that series on Roku with Leah Remini and I believed her. Why would she go through all of the trouble if it wasn't true? Some of my faves are Scientologists, but it's not for me. To be fair, I read the church's side of the argument as well.
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𝓙𝓾𝓵𝓮𝓼 🤌
(@LiLMiniJ) reported
Absolutely hate the new @VuduFans @VuduSupport app on Roku. What were ya's thinking. Went from the best to the worst interface in streaming. TG I can prevent it from changing on my Sony & Samsung tv's.
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Technology Connections
(@TechConnectify) reported
Oh right. An old Roku I had to dig out and set up for my very fancy TV because their native LG app flat out doesn't work right. They're really nailing this streaming thing. Super great job!
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Garrett Searight
(@GarrettSearight) reported
@TBSNetwork I’m having extreme issues with your Roku app. Anytime I try to sign in, I just get an endless circle waiting screen. I have uninstalled it twice. I have changed my internet connection. I have done a system restart. Nothing fixes it. Help?
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LabraDad
(@DomsDad1997) reported
@Roku @RokuSupport Is there a keyboard that will work with the Roku receiver? Using the remote to select individual letters is tedious.
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I Mentioned the Bisque
(@monjaloca) reported
@digger54501 @Roku We had problems with the Fire stick: slow loading of apps, constantly freezing up. Switched to Roku and it's amazing. Won't go back.
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Hannah
(@HannahP37961147) reported
@Roku But does it even work? Because I've been a Roku user and got many people onto it, but now everything has gone to ****, and there is NO ONE to talk to.
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ChrisWoj
(@ChrisWoj) reported
@Roku My ancient (5+ year old) Roku conked out on me this past month... so with a brand new #RokuUltra I would probably focus on getting my fix of the #NBAPlayoffs, which I've been mostly missing so far.
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Hannah
(@HannahP37961147) reported
@Roku None, because you're accessibility features don't work, and there's not one single person to even talk to!
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SJG$
(@SJGMoney) reported
Yo @XfinitySupport what's the problem with the streaming app on Roku, not working for two days in a row
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Monica G (she/her/hers)
(@raqmoni) reported
@Roku Ever since the update to OS11, my wifi gets dropped EVERY NIGHT, several times a night. I don't have this issue with anything else in my household. I've switched between 2 ghz and 5 ghz, I've tried resetting wifi connection, NOTHING helps. It's frustrating. Help, please.
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