Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Buffalo, NY 3
Ashburn, VA 2
Melbourne, FL 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Cranberry Township, PA 2
Broken Arrow, OK 1
Fort Pierce, FL 1
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • StylistReviewer Stylist&Reviewer (@StylistReviewer) reported

    @HBOMaxHelp @cwestlund I had to buy another chromecast because of the inability to come to a agreement with roku. Now it won't play on that either. Already did all the steps in the trouble shooting article, wth hbo, fix your app!

  • thefuckistevvs Andy 🌵🌸 (@thefuckistevvs) reported

    UGH the roku we have downstairs doesnt seem to work anymore, it just wont pick up the internet at all ://// thanks

  • FeFiFoFamby Amby Bamby (@FeFiFoFamby) reported

    @yesnodetroit @beckalina @BestBuy Oh, I’ve never tried the non Roku ones! I did have that debate with myself but I stayed with the Roku one because we loved that one so much! I can’t help there, but we have loved both TCLs as TVs!

  • ErikJFisher Erik Fisher (@ErikJFisher) reported

    HBOMax still not being on Roku is going to be a major issue come Christmas Day when #WW84 drops. You have 13 days...

  • pheasantpants Edison County, MI Board of Canvassers (@pheasantpants) reported

    @yesnodetroit @BestBuy TCL usually has a built in Roku interface, which I think gets high marks. I've also seen a lot of reviews praising the TCL's image quality for the price. I'd probably pick the TCL but I haven't owned either

  • WhatSammieSaid Sammie (@WhatSammieSaid) reported

    So like did Xfinity end their contracts with a bunch of channels/apps or is this part of an outage? I can’t watch anything on Roku

  • imadness Kevin Harmon (@imadness) reported

    @jamescdyer Android, Android TV, Apple TV, Chromecast, iOS, PlayStation 4, Xbox One, and they just added the Firestick a few weeks ago. Huge, glaring issue is Roku - 50% of US households use Roku. Going to be interesting to see if the Warner announcement causes a big switch over here.

  • kundu07 Danison Abraham (@kundu07) reported

    @Roku my roku3 remote is broken. Wondering how much would the replacement cost (please show the cost of the remote + shipping charges if any) and how do I order one?

  • rociosandoval86 Rocio Sandoval (@rociosandoval86) reported

    @DaveWeLike @Roku @hbomax Do I need an app for that? Airplay doesn’t work for me.

  • soulmatesbts ᴮᴱ tanner⁷ ⟭⟬⧖ ‧₊✜˚⨟ ★ (@soulmatesbts) reported

    NETFLIX IS STILL NOT WORKING ON MY ROKU AND ITS BEEN OVER A WEEK AND NOTHING IS FIXING IT IM GOING TO SCREAM

  • zelusuki Brooks (@zelusuki) reported

    @lilbeansprouts the one on my roku always freezes logs me out, says my login is wrong even though it’s the same one i typed in 5 mins later and it worked then it’ll lag forever

  • lucasmire Lucas Miré (He/Him/His) (@lucasmire) reported

    Am I the only one having issues with black flashes throughout the watching experience with @madebygoogle 's brand new @chromecast Google TV? We also get purple screens we have to restart for and the dreaded -39 error on Disney+. So we basically just use our Roku at this point.

  • akshit318 Akshit Bhatia (@akshit318) reported

    @archer_rayshawn @Variety That's the point... It's not available internationally... On Roku... Only came to firestick recently... Only became available in highest quality... Ironing out such issues should be 1st priority... HBOmax wasn't out...

  • nishantgandhi Nishant Gandhi (@nishantgandhi) reported

    @free_rider @aseemsood For example, Roku doesn’t play Indian Hotstar (or any Indian streaming app, FTM!). Fire Stick doesn’t work outside India without tweaks (not a personal confirmation , I’ve been told this by others). But you can throw anything at Shield out of the box. Anyway, peace out.

  • axfelix Alex (@axfelix) reported

    for the past week and a half, rather than VLC attached to a projector I have had, like, a regular roku TV, and I can't get over the extent to which people have to live like this & browse commercial streaming services, truly terrible

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