Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 5 |
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Dallas, TX | 5 |
| Chicago, IL | 4 |
| Portland, OR | 3 |
| Round Rock, TX | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Minneapolis, MN | 3 |
| Gallatin, TN | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Greensboro, NC | 2 |
| Las Vegas, NV | 2 |
| Seattle, WA | 2 |
| Chester, PA | 2 |
| Dayton, OH | 2 |
| Columbus, OH | 2 |
| Houston, TX | 2 |
| West Palm Beach, FL | 2 |
| Alexandria, VA | 2 |
| Satellite Beach, FL | 2 |
| Benito Juarez, CDMX | 2 |
| Tulsa, OK | 1 |
| Baltimore, MD | 1 |
| San Diego, CA | 1 |
| Charqueadas, RS | 1 |
| Tlaquepaque, JAL | 1 |
| San Antonio, TX | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Eric
(@EricTheRonin420) reported
.@Crunchyroll please for the love of anime fix yalls stupid app it's annoying to navigate on roku and I'm sick amd tired of autoplay going to Spanish or another language after finishing the season I was watching now I got abunch of unfinished eps in other languages
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Rick Basting
(@RickBasting) reported
@DIRECTV needs to fix @nfl streaming, I can't believe live video is only blurry on Sunday on Roku Samsung, wifi or cellular. Ugh!
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A Great Day For A Walk
(@NortGingrich) reported
@Ask_Spectrum I don't need to give you my account information for you to be able to turn on a TV and look for yourself you stupid *******. What part of "Turn on TV, Open Roku App, Access Settings, Observe Crash" don't you idiots understand?
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Roger Palmer
(@rogpalmeruk) reported
@CoinOpTV Yeah sadly the ad tier doesn’t work with roku yet
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Bill B
(@BillJB1) reported
@Roku I did! But the last year plus the "are you at a hotel" prompt does not always come up when you need it..so couldn't hit the "connect" button. Known issue. Can this please be fixed? It has been discussed online for over a year by very technical knowledgeable users....no fix.
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̶D̶a̶n̶ Santa in Florida
(@daninflorida77) reported
from
Fort Lauderdale, Florida
Hey @RokuSupport, the @Roku Ultra LT I RECENTLY bought stopped working. I power it on & it blinks a couple times & powers OFF. You have NOTHING on your website (support) showing a Fix. WHAT'S UP???? To say I am upset would be an understatement.
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Shannon Adkins
(@shann_0nn) reported
@DisneyPlusHelp Hi! Thanks for trying to help me! On my screen there is no button up in the top right. There is only a start over button and play button when I press up or down on my Roku tv remote… :(
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DC
(@whatzcooken) reported
@RobConn02050323 @Roku On the Roku website message boards it seems this issue has also happened in the past. I haven’t attempted a fix yet, kinda hoping it resolves itself.
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Monica
(@proudmaw) reported
@Roku - Roku Streambar Pro purchased 27 Jul 2022 is defective, still under warranty, but Roku apparently doesn't want to honor the warranty. Did troubleshooting as requested, still not working. You say you called and left a message but I have proof you did not, Fix this now.
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SteveA901
(@SteveA901) reported
Anyone else having issues with the Jets game broadcast? Watching on the cable app through roku
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Quarter Century of Teaching
(@wvnomads) reported
@NBALPSupport I have 2 issues. 1. I have an Amazon fire TV, and when I use the NBA app, the video lags behind the sound. When I pause the feed, it syncs, but then lags again quickly. On my Roku device, I can't watch games played the day before. After the commercial, just an error message.
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Tom de Venny
(@devennyTaido) reported
@PrimeVideo Your platform I am using with Roku is awful. I cannot find my prime movies because you keep sticking all you paid programs and "free with ads" all over. It is disappointing.
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Bill B
(@BillJB1) reported
@Roku Also...resetting the network connection does not work or help in these cases. That only works when you need to re-enter credentials...not in cases when the prompt never comes up. I think all Roku employees should be forced to use Roku at every hotel they stay in...
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Pittsburgh Rich
(@evillrich) reported
@missmarisol @paramountplus @Roku It’s not just Live TV…. Streaming episodes of shows is also not working. App just crashes.
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MrBZ
(@MrBZ19) reported
@oneJohannLuna @Roku I don’t work for Roku so call them for sure to clarify. But say you pay Netflix for a subscription, you just log into Netflix on the TV. You don’t have to pay Roku extra to use Netflix.