Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 4 |
| Orlando, FL | 3 |
| Houston, TX | 3 |
| Chicago, IL | 2 |
| Atlanta, GA | 2 |
| Brasília, DF | 2 |
| Englewood, FL | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Bradford, PA | 1 |
| Philadelphia, PA | 1 |
| Queens, NY | 1 |
| Rome, Lazio | 1 |
| Oakland, CA | 1 |
| Bakersfield, CA | 1 |
| Barueri, SP | 1 |
| Columbia, SC | 1 |
| São Paulo, SP | 1 |
| Benton, AR | 1 |
| Saint Cloud, MN | 1 |
| Fayetteville, NC | 1 |
| Sterling, VA | 1 |
| Bel Air, MD | 1 |
| Berlin, Land Berlin | 1 |
| Monterey, CA | 1 |
| Gainesville, GA | 1 |
| Springfield, MO | 1 |
| Jacksonville, FL | 1 |
| East Syracuse, NY | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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A home depended on whom you’re with.
(@hxney_tea) reported
And @AppleMusic why are you not working on my roku tv?!
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IUDI
(@Iudicium86) reported
@scglowic @Sicclord1 People bring their Roku, Firesticks, and other streaming stuff all the time. Who wants to login to Netflix+Hulu+Disney+Prime individually on the TV's apps again for just a weekend stay, then forget to logout when leaving.
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RoJack
(@RoJack314) reported
@urltv I've emailed app support numerous times for help with why Roku and Firestick apps don't work but the iOS the urltv app works.
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Jamie Smitten
(@JamieSmitten) reported
@RokuSupport Do you plan to address the current situation where your customers with a Roku Express device are not able to watch any streaming channels? No help online either. 😡
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Jim McKinney
(@PLMJim) reported
Hey @Roku why is my picture low quality, stretched, and rainbowy when I load certain streaming services (youtube TV, Prime Video, etc..), while others seem fine? The Home screen looks fine, but when I load a streaming service - bam!
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Rebecca Hebert
(@Becmh58214) reported
My TCL Roku tv. Every time I pause my tcl roku tv it changes from normal screen to stretch screen. And from stretch screen to normal screen. I’m always having to goto my picture settings to change it back. It is very irritating!!!! How can I fix this???!
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Jason H2
(@jasonH21124) reported
@YouTube hey youtube I've noticed an audio issue the past few days on roku youtube app the audio is out of sync about maybe 4 seconds better on others and worse on some. Please fix this issue it's like watching a foreign movie where it's dubbed in English lol
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Billy Triplett
(@BillyT2) reported
@Roku there is an issue with the Roku app not recognizing active Roku devices thus making the app worthless. It’s all over your recent reviews in the App Store so it’s not just me. Please fix!
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Stanley Yeung
(@youruglyclone) reported
@italianpepsiman If this turns out to be like Roku, god help you.
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Patrick Thomas
(@pthomas1172) reported
@Roku @hbomax @TheLastofUsHBO Why did HBO’s servers crash???
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Crys
(@CrysFromTheBx) reported
Anyone else having issues with the #WETV app on @Roku?
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CJ Carter
(@CJCarter22) reported
I have auto play turned off in my settings but certain videos in categories like music will still auto play a new video in the same category. Watching on the Roku TV app. How do I fix it to not auto play? @TeamYouTube please and thanks.
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Jonathan Coker
(@jmc2038) reported
@exceptions @Sicclord1 Agreed. And not having to login through your phone to get your Roku on network
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RoJack
(@RoJack314) reported
@urltv I need help with my Roku and Firestick app... Keeps sayin renew subscription but I've done that. I have emailed support numerous times, the app support phone number is disconnected. I can watch on my phone but why are the apps not working?
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Paris ✨
(@ThatParis21) reported
Thank god I got Xfinity on my phone cuz the app is not working on Roku #loveafterlockup
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