Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Phoenix, AZ 2
Columbus, OH 2
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Pleasant Hill, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • kwmassen Kyle Massengale (@kwmassen) reported

    @slinganswers Is the Roku app down? I keep getting error 21-51 when I try to watch anything.

  • uabfan92 Robert Atchley (@uabfan92) reported

    @PeacockTVCare I uninstalled and reinstalled the app on my Roku and now it's working. Don't know what was going on I was just watching the baseball game there and did an error but working now thank you

  • RichardTrionfo Richard Trionfo (@RichardTrionfo) reported

    @bowlinbob @peacockTV @WWE If you have a Samsung TV, Peacock works on there. I had issues with my Roku.

  • TexaNerDervish White Anglo-Saxon (Former) Protestant (@TexaNerDervish) reported

    @firagawalkwthme Thanks to everyone on this thread for showing me I’m not the only one. Has anyone started having even worse problems recently w/ Netflix? (I use a Roku if that helps)

  • uber_relo The Last Bite (@uber_relo) reported

    Just had to unplug my whole Roku Stick to fix that CDN error come on now😤 #HIAC

  • courtof_dreams Staci (@courtof_dreams) reported

    @Cpt_Eggbeard @DDsulzbach I just upgraded from an Android to a Roku & dude, the android was a nightmare. The actual Android part would freeze & glitch for no reason, it was super slow & just absolutely horrible. Onn may be a Walmart brand but it's such a upgrade to the one I had that I don't mind at ALL

  • AVocalistsRival Victoria (@AVocalistsRival) reported

    WHY CAN'T I WATCH THE GAME BECAUSE MY PARENTS ARE USING MY SISTER'S FRIENDS ROKU LOGIN AND FORGOT THE PASSWORD???????

  • Ooooh_A_Sparkly A Little Hippy ✌🏼 A Little Hood 🖕🏼 (@Ooooh_A_Sparkly) reported

    @RealEthanBerg @firagawalkwthme Roku is just fine. The only issue I have is when I rewind I get subtitles for like a minute.

  • itsday_nah 𝔇𝔞𝔫𝔞🌻 (@itsday_nah) reported

    I got my tv out of storage to bring to my moms bc I’m sick of watching tv on my phone and I FORGOT THE REMOTE. There’s no buttons on my tv. My roku app won’t work bc I can’t connect to WiFi. 🙃

  • bizzarr100 💎david (@bizzarr100) reported

    I have more issues with peacock on my laptop and never have issues on my my Roku TV

  • PeacockTVCare PeacockTVCare (@PeacockTVCare) reported

    @ke4ole1 Hi there. Please try uninstalling the app then unplugging your Roku's power cable for 30 seconds before reinstalling the app. We hope this helps but if the issue persists, please DM us your email and device model number. Feel free to reach back out with any questions!

  • CarrionVox CarrionVox (@CarrionVox) reported

    @ItzLizetteXo We have had to delete the app and reinstall twice now. Hopefully they fix this @Roku

  • notanthony Anthony (@notanthony) reported

    @DisneyPlusHelp Ty. I do this on my Roku and while English is selected , and cc is on only Swedish? Or a Norwegian language displays. Only on the Disney+ app. Reboots and such do nothing. Help.

  • return_carriage CarriageReturn (@return_carriage) reported

    @Ask_Spectrum It's less "i need help" and more "I'm really tired of not always being able to watch something because you and @Roku don't get along all the time."

  • EllimistOfStyle Au Hasard Bulbasaur (@EllimistOfStyle) reported

    @MrEAnders I have a roku. But the app that's worked for the last year or so suddenly not working is an odd problem

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