Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:


roku Hero Image

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mexico City, CDMX 11
São Paulo, SP 11
Los Angeles, CA 8
Dallas, TX 8
Rio de Janeiro, RJ 7
Denver, CO 6
Houston, TX 6
Curitiba, PR 6
Chicago, IL 6
Bogotá, Distrito Capital de Bogotá 5
Philadelphia, PA 5
Puebla, PUE 5
Campinas, SP 4
New York City, NY 4
Monterrey, NLE 4
Fredericksburg, VA 4
Minneapolis, MN 4
Tucson, AZ 4
Salvador, BA 3
Cuautitlán Izcalli, MEX 3
Juárez, ROO 3
Brasília, DF 3
Naucalpan de Juárez, MEX 3
Louisville, KY 3
Columbus, OH 3
Jersey City, NJ 3
Kansas City, MO 3
Orlando, FL 3
Xalapa de Enríquez, VER 3
Indianapolis, IN 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Tiasons Tiason (@Tiasons) reported

    Roku Tv customer service is terrible.

  • VinJonson ً (@VinJonson) reported from Lian, Calabarzon

    Which one is better ROKU or FIRESTICK #Help

  • darrencp22 DarrenCP22 (@darrencp22) reported

    @FreeCastTV how’s that Roku app coming along. This is inortant given that casting to an iPhone form your app to Roku doesn’t work.

  • NYJaneLane Jane Lane is going down with this ship (@NYJaneLane) reported

    Ever notice how the remote to your cable box sucks? They're universally terrible, especially compared to a Roku/Firestick/AppleTV/Chromecast, etc. I remember reading once that it's because cable co's are almost all local monopolies with no competition.

  • jflysocal serious gourmet **** ☕ (@jflysocal) reported

    @tntdrama your roku app is broken. fix it.

  • mortymiratv Mortimer (@mortymiratv) reported

    @HBOMaxHelp Yeah already did that several times…chatted with a bunch of your’s a Roku issue. But you could urge Roku to make @hbomax available in Uruguay - I can play it on every other device BUT Roku.

  • unhingedhails hailey🌼 (@unhingedhails) reported

    @vickiemax @HBOMaxHelp The same thing is happening with me. I checked on my iPhone and on my Roku tv. Please fix it because I love this show🥹

  • thebl4ckd0g Chris aka Blackdog (@thebl4ckd0g) reported

    I even tried setting the new Roku Express to 720p instead of auto. Tried all HDMI ports. Tried better quality HDMI cable. Tried putting USB power into a block instead of the TV. Nothing is fixing this poorer quality graphics. Anybody else have 1 with similar issues? :( (3/3)

  • raymond4755 Chris Decarlo (@raymond4755) reported

    @RonFullerWelch Hello, Sir. I pick-Tennessee. I would also like to say that U need to have a ROKU ch for Classic Continental Wrestling and alot more fans would pay 4.99 a month no problem-Thanks!

  • army_of_dadness Army of Dadness (@army_of_dadness) reported

    Having a problem with roku @Shudder @ShudderCanada. Cant browse movies. Featured movies will only list/display the most recent 10 or 20. Under "movies" will only list/display max 50 titles under each category. Any help/fix? #Shudder #shuddersupport #roku

  • AdventuresVw VW Adventures🚐 (@AdventuresVw) reported

    @EmmaFrances83 I pleased to help. It's on Amazon Freevee which is on Amazon Prime & just look for Freevee. You don't need to pay for an Amazon subscription to watch Freevee. Just use or set-up login to Amazon shop & use that. If you want to watch it on your TV, I use a @Roku streaming stick

  • SpookyCandle Spooky (@SpookyCandle) reported

    @jaythenerdkid been meaning to give that a watch. i learned that apparently you don't need a roku to watch the roku channel. or... i do have a roku? i guess? i dunno how tvs work

  • SkitzoBunito SKITZO BUNITO (@SkitzoBunito) reported

    @elonmusk Please emulate Youtube gui and make app for ROKU. I spend a large amount of time (background noise) with Youtube on my Big Screen through Roku. Fix the Search though.... it sux.. I'm all about dumping the Tube

  • magfarris Maggie Farris (@magfarris) reported

    Hey @netflix pleaseeee help, Netflix won't work on either one of my Roku tvs but Hulu works fine. Other devices connect fine. I've reset EVERYTHING multiple times. I just wanna watch #DeadToMe. I tried to live chat but nobody replied. Help meeeeee

  • dre1775 Andre (@dre1775) reported

    @RokuSupport Is anyone else having problems using the Paramount+ app on Roku?

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