Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 4
Phoenix, AZ 4
Mexico City, CDMX 3
Wilmington, NC 3
Gainesville, GA 3
Atlanta, GA 3
Clifton, NJ 2
Jordbro, Stockholm 2
Lehigh Acres, FL 2
Navarre, FL 2
Detroit, MI 2
Chicago, IL 2
Warwick, RI 2
Guadalajara, JAL 2
Seattle, WA 2
Cumming, GA 1
Roach, MO 1
Orlando, FL 1
Henrico County, VA 1
Virginia Beach, VA 1
Reading, England 1
Roseburg, OR 1
Downers Grove, IL 1
Meadville, PA 1
Des Moines, IA 1
Kernersville, NC 1
Escanaba, MI 1
Saint Petersburg, Sankt-Peterburg 1
Dallas, TX 1
Denmark, SC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ChasinTheStorm Lacey (@ChasinTheStorm) reported

    @OfficialOPLive Not working on our Roku

  • barnez_down Sarah Barnes (@barnez_down) reported

    @dazngroup - trying to get help with error code 54-112-403 when subscribed through Roku TV and I'm trying to contact customer service and there is no number. You charged me 27.99 and I can't use the app!

  • Red_Shirt_Dude @Red_Shirt_Dude@mastodon.au (@Red_Shirt_Dude) reported

    @Sling, your DVR delete and delete all on @Roku are broken. If I delete too much stuff at once, the display starts to fragment (have to reboot). I'm guessing you are freeing some shared resource in a destructor. Also, tried to find you on mastodon but couldn't.

  • drtobiassfunke Matt Dubois (@drtobiassfunke) reported

    @NBCSports @Roku fix the damn nbcsports roku app or remove it completely from roku. Its 2023 and you still cant sync the audio and video correctly. You make the prem league unwatchable and i have to pirate a sky sports stream instead

  • IvorWool Ivor Wool (@IvorWool) reported

    @sianharries_ @idlewildgirl Gordon's is awful. Try aviation gin, whitley gin, Roku gin others are available. And a good tonic like fever tree.

  • StrikerX420 Ricky Moore Jr (@StrikerX420) reported

    @SaltyCracker9 Man I have trouble with rumble. I watch on a PS4 or Roku. They need to get going on an app for the PlayStation network.

  • akaScottMoore Scott Moore | lvl 33 (@akaScottMoore) reported

    @hulu_support Two Roku tvs with different brands (TCL and Onn.) encountering the same issues: audio gets very out of sync with live channels, and ad breaks tend to slow or even freeze the app. Happens daily, multiple times a day and has been for the last few months. Any fixes?

  • Rod_Leask **** Ferguson (I identify as a rutabaga) (@Rod_Leask) reported

    @Roku Hello. Once again, I am getting an "update your payment" message via my Roku. This happens every single month. I've contacted you folks and Discovey+ and am told this a known issue. Well... I'd really like it fixed permanently. Reach-out to me, we'll talk more.

  • rob_shank 𝐑𝐨𝐛 𝐒𝐡𝐚𝐧𝐤 (@rob_shank) reported

    @ballysportshelp 44130, not working on my phone or Roku. I have ATT internet and yes I'm subscribed to Bally Sports hence my frustration. Usually don't have issues but there's random nights where I log into the app and the games not showing in there. Just the Blue Jackets game.

  • Ardent_Grant Ardent Grant (@Ardent_Grant) reported

    Since the 12/20/22 system update, all 4 of @roku devices have issues playing @youtube (premium #adfree) content. All other apps work well except @rumblevideo which crashed the entire device a few times, rebooting to recover.

  • BobSeruby 🤘 (@BobSeruby) reported

    @TVAnswerMan I'm so nervous about streaming it in 4k and having issues with so many people doing the same thing. Haven't had a problem all year. Restarted router, modem and Roku 4k. Fingers crossed. Go Birds!

  • skane2600 Skane2600 (@skane2600) reported

    @bubblecat @TheRokuChannel I don't think you need specifically Roku hardware to watch. I have an Amazon Fire TV and have watched it with that. I imagine a ChromeCast would work too.

  • Bill303033 Bill (@Bill303033) reported

    @DisneyPlusHelp @jsinghoff Disney let me signup for basic on my Roku tv knowing it would not work. This sucks!

  • UziEyeRolls do it look like im left off bad n bougie (@UziEyeRolls) reported

    @Roku has the WORST tech people. They don’t ever help. All their replies are to read something that is also, you guessed it— no help.

  • HazelMyHeart2 Hazel, My Heart (@HazelMyHeart2) reported

    @CindyPerry6 @CeeEyes There was a cat soap opera featured on Roku a few years ago and it was terrific! I think ttis would be a great idea on YouTube or somewhere that most people could watch it. I think it would be huge. It's a lot of work though but still...great idea.

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