Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Minneapolis, MN 3
Buffalo, NY 3
Ashburn, VA 2
Melbourne, FL 2
Columbus, OH 2
New York City, NY 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Hamilton, OH 2
Philadelphia, PA 2
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1
Blacklick, OH 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • seadog926 Joan Van Lehn (@seadog926) reported

    @chrisblohm @hitRECordJoe My issue is it doesn’t function well with roku, super annoying

  • gtcalpha Kelvin Wee (@gtcalpha) reported

    @Soumyazen They have different time frames Soumya, a couple of % pop on the day vs % run in few days versus couple of hundred % over years like ROKU - all work. But to say ROKU has weak thesis just because of price action, that’s sentiment changing like the weather! Nothing about thesis..

  • Sefarkas327 Sarah Farkas (@Sefarkas327) reported

    @HBOMaxHelp I subscribe through Hulu and there is no sign-in option on the Roku HBO MAX app. Every time I try to play anything it asks me to subscribe. This app never works for me—please help!

  • talesofaprinny Prinny (@talesofaprinny) reported

    I think there’s an issue with the Xbox app of amazon prime videos. There’s really frame rate issues with it but everything runs fine on the Roku version of the same app. @xbox @PrimeVideo

  • HavisAustin austin (@HavisAustin) reported

    physically at work. mentally roku city

  • haxanvillain 🌺 Häxanäx🌺 (@haxanvillain) reported

    @thecartooncrave Well I hope this time’s the charm. Can’t have an app that CTD’s every time on a platform as common as Roku. Esp when the competition’s apps work just fine.

  • sims2310 Quillon (@sims2310) reported

    @GINGA0418 Ok cool! Thats strange, I never seen that issue from Roku, but atleast your Samsung TV is working fine.

  • ShaynaMack Shayna Macklin (@ShaynaMack) reported

    Come on @hbomax get your **** together! The Roku app is awful.

  • VanHicklestein VHS (@VanHicklestein) reported

    @skinnytalls My Roku 4 that never had a problem with fsgo

  • McKnight1990 Ronnie McKnight (@McKnight1990) reported

    @HBOMaxHelp I've removed every device from my profile, I've updated roku, and I've uninstalled/re-installed the hbomax app on all my tvs, to be told that I'm still outside the US. I'm using my Hotspot for internet connection and it says my Ip address is Dallas, TX. Help please

  • SiebeUS Siebe41 (@SiebeUS) reported

    @chriskerber @GetSpectrum Meh. It's really the only streaming option that gets ballys. Their app sucks but the login from it works ok. App on certain platforms doesn't have a channels. No roku app anymore iirc

  • nindienation Nindie Nation (@nindienation) reported

    @West3DP @Roku Just started out of nowhere. My 3 year old, 8 year old, and wife aren't doing anything (except yelling at me to fix it). So I'll download like 1TB of shows, and watch for an update saying it's fixed. DRM of any sort only hurts legitimate customers. It's never stopped piracy.

  • Cash_clam Cash (@Cash_clam) reported

    Come on roku work for me baby. Lemme watch Rampage.

  • Gregg71a Gregg (@Gregg71a) reported

    @PlutoTV Sure wish I could watch this But on my @Roku TV, it doesn't work well. Audio cuts out, and then app exits back to main screen. The network connection to the TV is ~40Mbps. App probably uses more memory than TV can handle, so I am deleting PlutoTV.

  • ReSiDeNtRiZzLe GoPackGo (@ReSiDeNtRiZzLe) reported

    @antdizzlee82 @nflnetwork I stream it on my Roku thru their app but u have my direct login but it won’t let me watch. Says I gotta buy game pass

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