Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 6 |
| Chicago, IL | 5 |
| Denver, CO | 5 |
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Portland, OR | 3 |
| Round Rock, TX | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Minneapolis, MN | 3 |
| Charlotte, NC | 2 |
| Jacksonville, FL | 2 |
| Gallatin, TN | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Greensboro, NC | 2 |
| Las Vegas, NV | 2 |
| Seattle, WA | 2 |
| Chester, PA | 2 |
| Dayton, OH | 2 |
| Columbus, OH | 2 |
| Houston, TX | 2 |
| West Palm Beach, FL | 2 |
| Alexandria, VA | 2 |
| Satellite Beach, FL | 2 |
| Benito Juarez, CDMX | 2 |
| Frankfort, KY | 1 |
| Schofield, WI | 1 |
| Quincy, MA | 1 |
| Punta Gorda, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
🍒
(@katie_caughey) reported
so my roku used to turn off a show after 7ish episodes right and one day i got a thing asking if i wanted to turn it off and i clicked yes, but now im going through friends faster and i cant figure out how to turn that setting back on?? google and reddit couldnt even help
-
Widdy
(@WiddyBG) reported
The @Roku app is absolutely terrible btw
-
Wafa Al-Alawi
(@wafa__sa) reported
@HBOMaxHelp your roku app sucks. every time I’ve reached out I get walked through the same “troubleshooting” as if you’re in denial that subtitles just don’t work and if they do they’re not synced. There’s also no button to switch to next episode.
-
Meg
(@shuddupmeg) reported
@alecpalmer__ Apple TV. Tried both Roku & FireTV in the past but since cutting the cord, both were too small to download all the apps we wanted, so switched to Apple TV. The remote design could use some work but aside from that I much prefer it to anything else.
-
Dangeons & Dragons
(@MrMixpicklic) reported
@AppleTV every other app works fine on my Roku TV, but yours. Yours is the only one that hangs with our very fast internet. Plus the subtitles on Invasion go by too fast to read, which means we aren't finishing it. Please fix.
-
Nora Keeler 👻
(@Seypremacist) reported
I actually don’t have many issues with the HBO Max app I’m not sure if the Roku version is better or what
-
Joe from Philly
(@KeoCaptain) reported
@RokuSupport I purchased my 2nd Roku stick 3 days ago.I subscribed to Disney+ through said Roku stick.Disney DOES NOT recognize the account setup thru Roku.I cancelled my subscription since I couldn’t login nor get help from roku to fix the problem. Now, no refund? #rokuripoff
-
Tony Dupler
(@RIP_EVH) reported
@TeamYouTube . The Autoplay on start feature is no longer working on the Youtube Tv app even after toggling between on and off, checking for updates and restarting all devices (Firestick and Roku) Any fixes for this issue? Thanks.
-
smol
(@pipel16) reported
all i can do is lay on my couch n b sad, n my roku fckn won’t connect to my wireless internet anymore i so how to fix it i’m gonna fckn freak
-
Tyler Mapp
(@streetmapp) reported
also starting to think that @roku @RokuSupport isn't as great as it once was. started off strong coming from an @amazonhelp #firetv, but there are just so many weird errors/issues with roku
-
C.Awbrey
(@clc202000) reported
@Roku I wish you could fix the zooming in on 4k Roku Ultra I have to set it in 1080 p to get the whole picture.
-
Tommy moderna-vaX-Topher
(@tommyxtopher) reported
@Sayre1971 @chris_notcapn I've been having problems with it lately too. Once I had to remove and reinstall it on my Roku TV and that fixed it
-
Irma Fernandez
(@irmafernandez) reported
Has anyone had an issue where @hbomax on Roku will NOT turn off the scene description tool no matter what?
-
Vote DEMOCRAT 2022!
(@chuckheffernan) reported
@VuduSupport Why the hell don’t my paid for & bought TV show work properly? Subtitles go off sometime. Some programs I can’t get too. I have Roku & AppleTV. AppleTV VUDU, can not access half purchased TV shows. Roku has playing problems. Tried rebooting. Problem is at your end!
-
brian strouselhousen
(@geekdoh) reported
@RokuSupport @paramountplus I have a 2020 Roku Ultra that is not getting 4K HDR10+ video on Paramount Plus, specifically Star Trek Discovery. Is there an ETA on when this will work?