Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 4
Orlando, FL 3
Houston, TX 3
Chicago, IL 2
Atlanta, GA 2
Brasília, DF 2
Englewood, FL 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Rome, Lazio 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Columbia, SC 1
São Paulo, SP 1
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Bel Air, MD 1
Berlin, Land Berlin 1
Monterey, CA 1
Gainesville, GA 1
Springfield, MO 1
Jacksonville, FL 1
East Syracuse, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • MyToesis TOE (@MyToesis) reported from Vallejo, California

    I left my Roku control outside in the rain and that mf still work

  • chuckwschroeder Chuck Schroeder (@chuckwschroeder) reported

    @hbomax two days in a row I cannot watch dune. Select it and just get the spins and nothing plays. On Roku. What is going on? Other programs work. Not dune or many Saints of Newark

  • TravisLowCX Travis Low (@TravisLowCX) reported

    @hbomax did you know the app continues to change #gommorah back to “Italian” language between each episode? Pretty annoying + subtitles don’t work all the time. (Roku tv + hbo max app. Also tried this on firestick too)

  • Sean_Temple Sean Temple (@Sean_Temple) reported

    @liamrulz Now that you mention it I have had similar issues. Some apps or specific shows, like Ted Lasso, would freeze up and then the Roku would start over and such. Haven’t had the 10 minute wait though. I used to have Amazon Fire and I feel like it had little issues too…

  • bickleb_ b (@bickleb_) reported

    @hbomax just upgraded to watch dune... and the app is broke now. wont stream anything. tried my phone, pc, and roku tv wtf. seems like a you problem hbo. was working fine b4, right b4 i gave u more money

  • jimmydogg Jaime Torres (@jimmydogg) reported

    @DIRECTVNowHelp. My Direct tv stream app installed on Roku tv wont stop scrolling. I have deleted it and reinstalled it. Problem persists.

  • CoreyHWhite Corey (@CoreyHWhite) reported

    @CBSSports can't login to roku with anything using the login link. Get it together.

  • thepaintedman harLAND OF THE DEAD (@thepaintedman) reported

    @liamrulz I’m not sure then. What model Roku? Any other issues besides the sign out thing I mentioned happens to me?

  • zacharyjmaas Zachary JØseph Maas (@zacharyjmaas) reported

    @CBSSports the activation page for roku is not working.... It just freezes. I've tried to activate one three different devices with and without using my wifi.

  • JimmyDoddle The Doodle (@JimmyDoddle) reported

    @penguinzombiie @HBOMaxHelp Do the subtitles show up on the Roku when the timeline is displayed then disappear when the timeline disappears? That is what happens on my Android TV device. Did some troubleshooting with @HBOMaxHelp but still didn't work.

  • yack2783 dOEsItMaTtEr? (@yack2783) reported

    @youlooklikeamom Problem solve positively: Walk to the store and buy bags of ice and put chicken in a coller/bowl covered in ice. It'll come back on again. Read a book when the Roku is down. Squirrels don't need electricity. 😑

  • LVWallArt Jason Fink (@LVWallArt) reported from Cetronia, Pennsylvania

    Love my new Samsung Tv,but the audio/video is constantly going out of sync on the @hulu app. Never had this issue even using the Roku. Might need to go back to it.

  • stacylb Stacy (@stacylb) reported

    @CBSSports please fix your app on Roku. It really sucks.

  • AlexFlo66058805 TheForty(one)YearOldXennial 💉💉 💉🌊 (@AlexFlo66058805) reported

    @RealLeeBryant @YeahMyBad @patriottakes I have Roku so no problem for me anyways.

  • IrishFanInMD IrishFaninMD (@IrishFanInMD) reported

    @CBSSports your verify page does not work, for ROKU or FireTV. It's bad enough you have to verify every day you use the app, but the page/process should work.

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