Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1
New York City, NY 1
Yukon, OK 1
Miami, FL 1
Huntingdon, England 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • girlsautoclinic #sheCANic® (@girlsautoclinic) reported

    I know this intern joke at @hbomax is funny but why doesn’t my HBO max work on my Roku? I can only watch certain movies and no series. iPad and iPhone ok. I feel like HBO has the best streaming content but the worst servers. Work on that please!!

  • the_a_bomb94 Modernafied (@the_a_bomb94) reported

    Does anyone else’s @hbomax consistently crash their roku? Like. Every day I open this app I have to reset it over and over to get it to work. Reset as in unplug the roku sometimes cause I can’t even exit to the home screen. No other app does this.

  • JoelFerebee Joel Ferebee (@JoelFerebee) reported

    @IMFletcher2 @Roku @YouTubeTV I have never had buffering issues, but the android buffered constantly. The home screen and remote were better, but that doesnt matter if TV doesnt work

  • ShutItAIIDown Shut It Down. So much dumb. (@ShutItAIIDown) reported

    @jingle__belle I had that problem years ago on my Roku. There was a timing setting I could use to adjust video/audio syncing but it wasn't perfect. But at some point the problem went away on its own. Haven't seen it on Roku, Nvidia Shield or PS4 streaming since.

  • johnebuisii John Buis (@johnebuisii) reported

    @Edgyarmo I once won a Roku box at work... I will trade you!!!

  • tessde Terri De ☮️ (@tessde) reported

    @PeacockTVCare I have no issues on the computer. I don't want to watch Baseball streaming on my computer. The point is it's the TV where it won't work. My Xfinity box and Roku not compatible. But thanks!

  • justdozi Yujiro (@justdozi) reported

    @chizlonies I was agreeing and reiterated just how much more terrible roku is

  • StoicZenMind Dryden Fit (@StoicZenMind) reported

    @Roku Youtube app will not launch. I have removed and reinstalled - still the same issues.

  • ChrisHager Chris Hager (@ChrisHager) reported

    @Katiew552 I had a similar issue on our TV w/Roku built in & while power-cycling the TV didn't resolve, going into the Roku settings & choosing Restart from there did the trick. Good luck!

  • TeamYouTube TeamYouTube (@TeamYouTube) reported

    @katiewampus_ Jumping in – confirming we're aware of the issue on our app not working on Roku devices, and we're working on a fix. Appreciate your patience in the meantime.

  • mattbailey Matt Bailey (@mattbailey) reported

    @RokuSupport I bought the smart soundbar recently, not my first or only Roku product, and I've found that the remote control drains its batteries really quickly. I've gone through 3 pairs of batteries since purchasing a couple of months ago. Can y'all help?

  • IMFletcher2 Vaccinated Fletch 🤓 (@IMFletcher2) reported

    @JoelFerebee I loved Roku until I got the Chromecast unit. It kicks *** in comparison. And until I can be sure that @Roku and @YouTubeTV will work out their ****, I'm not investing another penny on Roku hardware.

  • PeacockTVCare PeacockTVCare (@PeacockTVCare) reported

    @tessde Hi Terri.We'd be happy to look into this further for you. Please send us a message with the full name and email associated with your account, as well as the ZIP Code on file. Any details about your devices including the Roku model and Xfinity model will help us better assist you.

  • MarcKkayy Marc (@MarcKkayy) reported

    @rumblevideo @dbongino Rumble doesn’t work on Roku...

  • HellcatPerez Michael (@HellcatPerez) reported

    Peacock still not working on PS4 for some stupid reason, my only hope is that it’s on Roku or something because I don’t want to have to watch wrestling PPVs on my phone or laptop

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