Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Atlanta, GA 5
Orlando, FL 5
Dallas, TX 5
Minneapolis, MN 4
Denver, CO 4
Chicago, IL 4
Birmingham, AL 3
Seattle, WA 3
Hamilton, OH 2
Greensboro, NC 2
Las Vegas, NV 2
Chester, PA 2
Dayton, OH 2
Columbus, OH 2
Houston, TX 2
West Palm Beach, FL 2
Alexandria, VA 2
London, England 2
Satellite Beach, FL 2
St. Louis, MO 2
Tampa, FL 2
Benito Juarez, CDMX 2
Amesbury, MA 1
Teresina, PI 1
Franklinton, NC 1
Philadelphia, PA 1
Elizabethtown, KY 1
Edmond, OK 1
Cedar Rapids, IA 1
Sacramento, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Mortimer452 Aaron Gibbs (@Mortimer452) reported

    @VimeoStaff @boazhsan Any ETA on this fix? Still getting this error on my Roku TVs

  • meh_professor The Meh Professor (@meh_professor) reported

    @Roku Screen keeps flashing to black on @hbomax & @disneyplus I’ve reset to factory settings & removed/added channels. How can I fix this?

  • mj_howson MJ Howson (@mj_howson) reported

    Tried watching in 4K on my Roku but the pic jittered endlessly. Had to downgrade to an old streaming 1080p service. Ugh. I wonder if HBO servers are being overloaded? #WW84

  • Kevinpsb00 Kevin Broden - Voice Actor in Training (@Kevinpsb00) reported

    Anybody else having trouble watching #WonderWoman1984 on @hbomax using @Roku? It crashed about halfway through. Not surprised, they didn't have time to load test it.

  • adrycoolwit Jason Jerome Schultz (@adrycoolwit) reported

    @LetterkennyProb @CraveCanada So far, this problem is happening only on my Roku. Through the phone app, it seems to be working fine. Just figured I'd mention it.

  • natedlee Nate Lee (@natedlee) reported

    @HBOMaxHelp experiencing incredible playback issues on TCL TV Roku App. It’s not a network issue. I can Airplay the content fine from my phone to the same Roku TV.

  • thegr8chandino Chandy (@thegr8chandino) reported

    @bbpitt412 @HBOMaxHelp Same exact problem here. we’ve done everything - restarted WiFi, tv, roku, uninstalled and reinstalled app. Nothing is working.

  • MarvelMind0722 Katie Gardner (@MarvelMind0722) reported

    Hey @hbomax can’t get the app to load on Roku stick. Did all the troubleshooting Roku had to offer before they said it was your problem. Please help!!

  • RachelTrue Rachel True (@RachelTrue) reported

    @hbomax Any fix for this Roku tv bug?

  • MercedesCardona Mercedes Cardona (@MercedesCardona) reported

    @HBOMaxHelp your @Roku app doesn't work. It keeps crashing, even after reinstalling, updating and hard reset. Nothing works!

  • AnotherSpammer Burst City Antifa (@AnotherSpammer) reported

    Does HBO Max work on roku for people? Mine crashes every time I open it, before I even log in. I just wanna watch Boondocks on the tv.

  • DAMelder Daniel Melder (@DAMelder) reported from Irving, Texas

    That I’ve been able to binge watch Silicon Valley without any issues while the rest of the country has been streaming the new Wonder Woman film makes me happy that I got HBO Max (and that the folks at Roku stopped being *****).

  • darylkulak Daryl Kulak (@darylkulak) reported

    Anyone having problems using the @hbomax app on @roku tonight? When I choose the channel, it pops into the profile question and then boots me back out again. I've reinstalled the app and rebooted the Roku (Ultra).

  • AitchQueX 🌺 Aitch Que ♠️ (@AitchQueX) reported

    @Kevinpsb00 @hbomax @Roku I didn't have any issues. I have a RokuTV.

  • WillNeisen ₩ill Neisen (@WillNeisen) reported

    @hbomax @Roku trying to watch ww84 but video quality is so bad. Picture & audio are VERY choppy. Maybe before dumping a film on ur service on the busiest movie day of the year u should have made sure it could handle being watched. Feel like that's not asking too much

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