Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 4
Minneapolis, MN 3
Santa Maria, PR 2
Garland, TX 2
Ashburn, VA 2
Buffalo, NY 2
Columbus, OH 2
Brasília, DF 1
Dallas, TX 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Pleasant Hill, CA 1
Springfield, NJ 1
Irving, TX 1
Broken Arrow, OK 1
Fort Pierce, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve_Nitz Steve Nitz (@Steve_Nitz) reported

    @TeamYouTube It's on a Roku device - so I can't uninstall and install the app again due to your pissing match with Roku. It's a playback error. I'm able to watch on my computer but not Roku.

  • _BlakeSmith_ Blake Smith (@_BlakeSmith_) reported

    @annaclick22 My apple tv is always WAY behind and I had the same problem with a roku before that. Sometimes I can pull up the same game on my laptop and the web browser stream will be a full batter ahead of the apple tv stream.

  • carlyashlyn3 Carly (@carlyashlyn3) reported

    @hulu_support I watch on a Roku express and lately I’ve had constant issues with shows like NCIS buffering when it should play ads and eventually it says trouble playing but then it jumps back and gets caught in the same cycle. It also will randomly stop playing content and start other stuff

  • OneAtheistJew Queen Atheist of Jewville (@OneAtheistJew) reported

    @HBOMaxHelp the app keeps glitching on my Roku. Going back a page will sometimes land me back on the Roku home and I had to go back in 4x to get Labryinth to play b/c it froze and kept sending me back to the Roku Home page. What's up with the tech issues?

  • literaturedevil S. A. Rivera (@literaturedevil) reported

    @__RiseAgain__ That would be acceptable if the main series hadn't made a point about each Avatar needing to learn the elements. That was the main problem for Aang throughout the series. Even Roku spent years having to control them. Looks like Korra was born bending most of them.

  • acoastarian mananasi 🇰🇪 (@acoastarian) reported

    I am sure the problem is from the Roku device. There’s nothing I can do about it. I was so happy using Roku but not anymore. Does that mean Roku devices only work for maximum two years?

  • ReckLISS26 𝙎𝒊́𝙀𝙨𝙌𝙪𝒆́¿ (@ReckLISS26) reported

    @hulu_support I am using Roku devices. Doesn't matter what I use or what I watch, the volume is extremely low. This seems to be a known issue that's been around for a long time according to the Hulu community board

  • TacoChamp25 Drew Harper (@TacoChamp25) reported

    @RokuSupport @COLEplusTEN Even if he gives you more details you will still give him the run around. I am going on 2 weeks+ with issues. Your email team sucks. They never get back to me and wanted me to pay to ship back a defective item. Never recommending Roku to anyone.

  • TeflonDonShula Alfie Ramirez (@TeflonDonShula) reported

    @BallySportsFL guys. The sound issues on your app and roku extension are horrible. It’s impossible to watch the game.

  • MrJRadford Vic Damone Jr. Jr (@MrJRadford) reported

    @kaughtcha3 Of I can’t get this TC to work that’s all I’m getting. This Roku have way too many issues for me

  • LukeTyson Luke Tyson (@LukeTyson) reported

    @infuse I’m having an issue with Airplay. It started on the last version 6 update and has continued with 7. I’m using airplay to a Roku ultra. Everything worked flawlessly before, but now all I get is a black screen with a loading symbol. Tried turning off Dolby but still nothing.

  • CincyCheryl Cheryl Ackermann (@CincyCheryl) reported

    @WatchVRV I can't login on Roku! It kicked me out went to login..now there aren't enough characters available for me to enter my entire email address Please help

  • invisibIestrng jen (@invisibIestrng) reported

    @hulu can y’all fix your roku app i’m trying to watch er this is so rude

  • aaronhenry313 Aaron (@aaronhenry313) reported

    @Roku evey app except Netflix on my streaming stick keep jumping back to the home screen tried everything an nothing’s working any help ?

  • realklindberg Karl Lindberg (@realklindberg) reported

    Why does the @MLBTV app not work on my @amazonfiretv but it works perfectly on my Roku and iOS? The fire tv app always “fails to login” even though the other versions work smoothly.

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