Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 5 |
| Phoenix, AZ | 4 |
| Portland, OR | 3 |
| Minneapolis, MN | 3 |
| Garland, TX | 2 |
| Ashburn, VA | 2 |
| Buffalo, NY | 2 |
| Columbus, OH | 2 |
| New York City, NY | 2 |
| Round Rock, TX | 2 |
| Pleasant Hill, CA | 1 |
| Springfield, NJ | 1 |
| Irving, TX | 1 |
| Broken Arrow, OK | 1 |
| Fort Pierce, FL | 1 |
| Hayesville, NC | 1 |
| Tucson, AZ | 1 |
| Bedford, OH | 1 |
| Pikeville, KY | 1 |
| Pindamonhangaba, SP | 1 |
| Troy, MI | 1 |
| Melbourne, FL | 1 |
| Cambridge, England | 1 |
| San Jose, CA | 1 |
| Simi Valley, CA | 1 |
| Du Quoin, IL | 1 |
| Peoria, AZ | 1 |
| Rehoboth Beach, DE | 1 |
| Mechanicsburg, PA | 1 |
| De Witt, IA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Perlow
(@jperlow) reported
from
Coral Springs, Florida
@Roku Cool, now tell @Apple to fix their Apple TV Roku app and we’re all set
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James Whittingham
(@jewhittingham) reported
from
Regina, Saskatchewan
I am thrilled that the AppleTV app has come to both my streaming devices (Roku and FireTV). Renting movies on Google Play/YouTube gave very poor quality. Cineplex little better but stutters and no 4K. And it doesn't cost me anything to finally have the app in Canada.
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SaucyPratzels
(@asottile89) reported
from
Towson, Maryland
@Xfinity Glad this was free... Received it and now it's immediately getting returned. It's so janky, voice doesn't work, remote is awful. I don't have time for this half assed attempt at a streaming device. Sticking with my Roku.
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Greg Schneiderhan
(@JediCharmedOne) reported
from
Long Beach, California
@slinganswers i’m having problems with the app suddenly shutting down maybe it’s the roku
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Mark Clegg
(@markclegg1) reported
from
Sienna Plantation, Texas
.@NBCSupport The #NBC @Roku app is terrible. Stopped watching NBC shows back in the spring because of that. Just tried again and it locks up and reboots during every commercial break. Three x in 30 mins = back to @netflix and @PrimeVideo #NotWorthTheTrouble
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Chris Hildebrandt
(@childebrandt42) reported
from
Ottawa, Kansas
@ccolotti @millardjk @plex The issue is transcoding for external. 3 streams will kill a I7. We use 4K Roku’s and no issues on LAN or WiFi, just WAN. There is a API for plex but it’s limited. And someone wrote some python stuff on *** hub. I played with it a bit.
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Molly Bingaman
(@gollygmissmolly) reported
from
McCandless Township, Pennsylvania
@AskPlayStation It has been out since friday night showing error "there was a problem with the connection please try again". We are using a roku. Our wifi is perfectly fine.
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Rob Armus
(@rob_armus41) reported
from
Manhattan, New York
@yeslikelauren @Roku If only modern technology could be as easy to fix as the N64... simpler times man 😪
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Jeffrey DeMars
(@JeffreyDeMars) reported
from
Chanhassen, Minnesota
Quick question @RokuSupport I’m trying to setup my Roku Express and I continually get to the update software screen, it updates, restarts and I’m back to the start again. I can’t get past the the software update. Already soft and hard restarted a bunch of times. Help please
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🤷🏾♂️ I’ll pass on your Netflix recommendation
(@1priority06) reported
from
Atlanta, Georgia
HDCP is a terrible technology that overly complicates 4K connections. I’ve gotten to the point that I’m never buying a @Roku box again because regardless of how good the cables are it constantly looses its ability to stream HDCP.
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𝑀𝒾𝑔𝓊𝑒𝓁 𝒟𝑒𝓁 𝑅𝑒𝓎 △⃒⃘ ⚯͛ ᗢ
(@Blueivywig) reported
from
San Jacinto, California
@BiiggMaacc Dude tell me why I have the same issue for the same ******* roku 😂😂 I just use my phone now
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Evan Sanders
(@evanbsanders) reported
from
Ivins, Utah
Dear @FOXSports, please fix live football feeds on Roku. I was trying to watch Utah football, and every minute I got interrupted by ads, then it froze. #fail
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Desirée, Hayyyyyy🦉🌪
(@desireehayy) reported
from
San Francisco, California
The only app that has been struggling and buffering on my roku is the abc app which is stressing me out because how am I supposed to get my @reggieaqui fix
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Richard Lynch
(@RickJamesLynch) reported
from
San Francisco, California
@TeamYouTube hi, I have YouTube TV. Since Saturday I have been unable to watch TV on the Android app. I have had no issues on Roku. I have reported the issue since Saturday and sent a direct message to YouTube TV. Please help.
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LynneGuire
(@LynneGuire) reported
from
Denver, Colorado
Impossible to watch @modernlovetv on @PrimeVideo @Roku app. The screen constantly freezes. Voice out of sync with video. PV has many existing issues with FF & rewind but this BS is new. 😠
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