Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tucson, AZ | 1 |
| Toronto, ON | 2 |
| Westfield, PA | 1 |
| Alpharetta, GA | 1 |
| San Antonio, TX | 1 |
| Denver, CO | 2 |
| Morton Grove, IL | 1 |
| Eau Claire, WI | 1 |
| Walnut Creek, CA | 1 |
| Albert Lea, MN | 1 |
| Pittsburgh, PA | 3 |
| Litchfield Park, AZ | 1 |
| Smyrna, DE | 1 |
| Atlanta, GA | 2 |
| Orlando, FL | 2 |
| Cuernavaca, MOR | 1 |
| Chaska, MN | 1 |
| Wills Point, TX | 1 |
| Germering, Bavaria | 1 |
| Dallas, TX | 2 |
| Cleveland, OH | 2 |
| Town of Starkey, NY | 1 |
| Harvest, AL | 1 |
| Phoenix, AZ | 1 |
| McKinleyville, CA | 1 |
| Cheyenne, WY | 1 |
| Littleton, CO | 1 |
| Chihuahua, CHH | 1 |
| Milwaukee, WI | 1 |
| Myrtle Beach, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
-
Stella Sassier (@stella_sassier) reported@Roku for the love of GOD STOP CHANGING OUR HOME MENUS AND SETTINGS I did not need every single one of my tv input options forced into my app section with no way of removing them Your “help” is not appreciated
-
Brett Bear (@MikeyBoom32) reported@Roku Roku asking for a private message is ridiculous. Roku knows exactly what the problems are as it has been widely reported and complaints are numerous. Almost no Roku owner has not been touched by the new update. Slow apps, apps that will not open, unable to download new apps.
-
Starko (@Starko2341) reported@ojkoj @Roku *Exact* same problem with all my HDMI inputs, I have three consoles and it started after the recent update. I thought my TV was going bad. Someone suggested going to the input from the Nav menu rather than the button on the home screen. I will try that tonight.
-
DenyTheMarkClub™ (@DenyTheMarkClub) reported@Roku tv is by far the WORST! They are unstable and CANNOT manage their Products...I want my money back on this JUNK!!! (NOTE to self: Buy ANY product other than ROKU)
-
𝕏༄༂PureBlood༂࿐𝕏 (@MAGALaura818) reported@Roku I HATE THIS NEW HOME SCREEN! IT'S TERRIBLE! CHANGE IT BACK!
-
Kaiju Cowboy (@GojiraOmega) reported@Roku @RokuSupport Awful... Absolutely god-awful
-
Greg Spencer (@gspence1) reported@Roku had to sign into @AppleTV AGAIN. This is what I see. It’s the correct password. Only option is to exit out and do it again which gets me to same blank screen. It’s always Apple that I have issues with.
-
Vakom Sunrunner (@VakomSunrunner) reported@Roku @RokuSupport Couldn't figure out where to report this but the episode order for The Transformers (1984) series is massively out of order. Not only are episodes not in the official chronological order, you've got season 2 episodes in season 1 and such. Please fix this.
-
Unapologetic Deplorable (@Squirdlok) reported@RepTheDMV @livenowfox Good eye. I am also terribly upset by the piss-poor quality of the breaks on the ROKU Channel. Chopped all to Hell! Does @Roku let AI run it's board? High-School rookies could do a better job!
-
Marvin Barry (@GravelyKen48135) reportedThe Netflix button is way too close to the play/pause button on the Roku remote. Pls fix @Roku @netflix
-
Connie Jeffus (@nikbus99) reported@Roku can't sign in. no email sent to reset p/w. can't find customer chat support. Please cancel free trial of Great Courses
-
Jinxsyns (@Jinxsyns) reported@BlueMoon_Mining @Roku Right! Besides whatever nonsense it's talking about titles this is the other reason im so angry 20 billion dollar company 450 ******* PEOPLE THEY EMPLOY THAT AT LEAST 1 OF THEM COULD ******* FIX THESE BUGS
-
Jerry Arnett (@arnettjerry66) reported@Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now
-
Abnormal Accrual (@bbm010) reported@robinivski @ContrailsAI @Roku Yep. They are one of the worst ASC 606 sinners.
-
LG (@lisagrim2002) reported@Roku I have Backdrops set to start after 1 min of inactivity. It never starts on its own. I never had this issue with the photo streams app. It always started reliably. I've looked online for trouble shooting (like start it manually) then it might work once but not anymore