Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Nashville, TN 1
Lawrenceburg, TN 1
Walnut Creek, CA 1
Pelham, AL 1
Ogden, UT 1
New York City, NY 1
Yukon, OK 1
Miami, FL 1
Huntingdon, England 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Kerry_McGuire Kerristmas (@Kerry_McGuire) reported

    @hulu_support hulu hiccups frequently and loses audio sync. To fix it I have to reboot my roku. Is there a fix to this? It’s frustrating.

  • ChrisJTuthill Christopher Tuthill (@ChrisJTuthill) reported

    @AnnieTJohnson @Roku @SNYtv I guess it's on WPIX 11 today, but even so, it does this every day and no one responds except to say "we're aware our app is trash and continue to know that it doesn't work"

  • 6number6 The Prisoner (@6number6) reported

    @CathieDWood @ARKInvest How do you explain Roku? Others? You’re a disaster…. I’ve suffered my worst disaster with you since the tech crash of 2000-2. And this even though Tesla is way up. I wish I never heard of your fund. I’ll take the 33% that I have left and go elsewhere. Before I lose even that.

  • dad2twins Scott Christensen (@dad2twins) reported

    @MattGaff13 @hulu_support Same. 53593. Roku device and tcl Roku both have same issue. Plays for about 15 seconds, then "buffers" and plays same 15 seconds again. Repeat.

  • AnthonyNewt1982 Anthony Newton (@AnthonyNewt1982) reported

    CAN SOMEONE PLEASE HELP ME SOLVE MY TAMPA BAY CABLE PROVIDER BULLSHIT??? How do I get NESN…I have Roku…I have Frontier cable who does not air Bally Sports!

  • rickhoward Rick Howard Jr. (@rickhoward) reported from Fayetteville, North Carolina

    @AMCPlus if you don't have plans to fix your app on roku or even acknowledge the problem, at least tell me the easiest way to get a refund.

  • F1Help The Official F1® Help Channel (@F1Help) reported

    @Humberto_Rgz Hu there, We are currently looking into this particular error. Could you let us know what Roku device you are using?

  • Beulah52 Beulah52 (@Beulah52) reported

    @RearTodd I think Paramount+ is great but I don’t have cable and can’t get my CBS shows any other way. I have a Roku tv so it was easy to set up. Sorry I can’t help you. IDK if you can buy Roku and not have a smart tv. Call Best Buy or some place like that.

  • Batch40oz Adam Batcheller (@Batch40oz) reported

    @AppleTV we have tried three times on three different days to watch the Finale of Ted Lasso, it keeps giving an error message saying check our internet connection, the internet is just fine, what’s happening? Or is this an @Roku problem?

  • Humberto_Rgz Humberto Rgz (@Humberto_Rgz) reported

    @F1Help Trying to see the live race on a no Hisense Roku tv in Mexico but it shows BM1300 error every 3 minutes. How can I solve it?

  • VikiStatus Viki Status (@VikiStatus) reported

    We understand that the Viki app on Roku is working now for some users. If you have not used the Viki app since, please try logging in again. We'll provide an update as soon as we can fully confirm that this issue has been resolved.

  • TVMoJoe TVMoJoe (@TVMoJoe) reported

    No other streaming app forces my mom to reactivate her Roku more than Showtime Anytime. Literally every other week I have to go online to reactivate it. And she watches a LOT of SHO programming, so it's not as if she doesn't log in regularly. Anyone else have this issue?

  • littlegnome16 Ashley says abolish countries. (@littlegnome16) reported

    @bblegend21 It’s not the roku it’s apple other people have had the same issue. 😵‍💫

  • annevclark AVC (@annevclark) reported

    We made a terrible mistake and bought a smart TV with Amazon Fire TV built in and now we have to buy a second Roku bc Fire TV doesn't support the Spectrum live tv app AND their TNT app is defective. This makes me so angry I can't even. CAN'T EVEN, FOLKS.

  • Craftylefty2126 Ryan, current Pope of Chilitown (@Craftylefty2126) reported

    Also, while I’m here and drunk, what’s it gonna take to get a Roku app @WNBA? Help a guy out

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