Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lorain, OH | 1 |
| Wayzata, MN | 1 |
| São Paulo, SP | 2 |
| Albuquerque, NM | 1 |
| New York City, NY | 1 |
| Asheville, NC | 1 |
| Sacramento, CA | 1 |
| Denver, CO | 2 |
| Yuma, AZ | 1 |
| Sikeston, MO | 1 |
| Columbus, OH | 1 |
| Teresina, PI | 1 |
| Minneapolis, MN | 1 |
| Silver Spring, MD | 2 |
| Conroe, TX | 1 |
| Mitchell, IN | 1 |
| Hendersonville, TN | 2 |
| New Ulm, MN | 1 |
| Milwaukee, WI | 1 |
| Township of Evan, KS | 1 |
| Wheaton, IL | 1 |
| South Jordan, UT | 1 |
| Hagerstown, MD | 1 |
| Austin, TX | 1 |
| Hilliard, OH | 1 |
| Rancho de los Guardados, QUE | 1 |
| Asheboro, NC | 1 |
| Katy, TX | 1 |
| Gainesville, FL | 1 |
| Edgerton, WI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Matthew (@ElBick8) reportedHave we as a society been too quiet about how awful tv remote controls are? Fire stick? Roku??? These things are the mini muffins of remotes and I will not stand for it
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Catherine of Siena (@1catherinesiena) reportedWhat’s the problem @directv with logging into my account for my @Roku ? The login hasn’t changed as in password until you’ve stated otherwise in my several attempts to access through my Roku. Further makes no sense since other TV/Roku in household is ‘up’ right now.
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Mike.🇨🇦🇳🇱🚛🚚HonkHonkSpeakToMy🥑Avocado🥑 (@MikeP77Doglover) reportedI'm currently watching the YouTube algorithms rebuild my profile. I just got a new Roku, didn't sign in but they're pushing me stuff that's narrowing down who I really am based on the information they have. Very interesting.
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Ask Spectrum (@Ask_Spectrum) reported@showdedoop My apologies for the Roku problems with our internet services. I know that can be very frustrating. I would be happy to look into this for you. Please DM me. Don. .
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Stratosfear Tully 🇺🇸🏳️🌈 (@tullyfur) reportedFor years I had my elderly mother perfectly able to operate her @Roku TV. Now the software is so convoluted and dumb I can't even figure out how to fix it for her anymore. It just wants to stream everything with no antenna channels. It was fine and they broke it with software.
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Periodic Audio: Mobile First Hi-Fi 🏴☠️ (@periodicaudio) reportedNot to mention, @roku, an app I PAID FOR was deleted and there's no way to reinstall without buying it again. Where do I send the bill to, so you can reimburse me? Seriously you have a great system, but your updates are horribly broken and ruin the system.
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RoughTradeRadio (@RoughTradeRadio) reported@walt_stachura Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."
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Rych Rage (@RychRage) reported@Roku @jjscomedy Roku, we shouldn't have to connect to the internet to watch OTA channels. Please fix this. If there is an internet outage, which does happen, then Roku users are screwed from even our local OTA channels.
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Rocío (@Gotitadeamor) reportedI don't know why @MLB gave @PIX11News any games when they don't have the infrastructure to actually allow people to watch the game on a TV with a fire cube, Roku etc. Their rinky **** website plus the stupid web browsers on the TV and the fire cube don't work. Let SNY carry it!
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Adam Lash (@newfoundmass) reportedThe Shudder Roku app was the worst app I'd ever used until I used the Shudder Fire TV app.
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MDV (michael delvecchio (@Mdvecchio1) reported@Roku staying in a rental with a roku tv. Absolutely awful quality and user experience. This brand is toast lol what a piece of ****
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Sarah with an h (@SarahDoesKC) reportedThis is a total first world problem, but I lose my mind that it takes 12 minutes and 85 clicks to finally get to the show I’m trying to watch and one accidental step of my dog to wind up on Roku Greatest Hits.
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RoughTradeRadio (@RoughTradeRadio) reported@walt_stachura @slinganswers Same. Later in the evening I got: "I was able to confirm with our team that this is a known issue with Roku devices. Our Engineers are working on getting it resolved as soon as possible. We appreciate your patience, and we apologize for any inconvenience this may have caused."
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TtMarie (@mkeuplvr) reported@paramountplus has the absolute worst customer service?I have ever seen in my life.I startED Paramount+ with the roku channel. They asked me for my debit card and started charging me two accounts and despite proof keeps saying nothing they can do! give me MY MONRY BACK!!!!
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SagePlatinum (@SagePlatinumEXE) reported@NonFactorFGC I can help you get YTP on your IOS Roku is out of my expertise I usually just use anything that supports airplay