Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 8
Dallas, TX 6
Denver, CO 5
Atlanta, GA 5
Orlando, FL 5
Minneapolis, MN 4
New York City, NY 3
Portland, OR 3
Round Rock, TX 3
Hamilton, OH 3
Birmingham, AL 3
Charlotte, NC 2
Jacksonville, FL 2
Gallatin, TN 2
Cranberry Township, PA 2
Philadelphia, PA 2
Greensboro, NC 2
Las Vegas, NV 2
Seattle, WA 2
Chester, PA 2
Dayton, OH 2
Columbus, OH 2
Houston, TX 2
West Palm Beach, FL 2
Alexandria, VA 2
Satellite Beach, FL 2
Benito Juarez, CDMX 2
Ashburn, VA 1
Citrus Heights, CA 1
Sunnyvale, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • SophiaBRoy TheSophiasphere (@SophiaBRoy) reported from Cleveland Heights, Ohio

    @aliceodea @hbomax Purchase hboembership account outside of roku and then sign into roku with that login. Apple TV pulls the same BS with several channels/apps and that’s my workaround.

  • DViz Dan Visintainer (@DViz) reported from Queens, New York

    @Roku Your @Youtube app is broken for me - known issue? @TeamYouTube

  • Vals_My_Gal VAL❤️ (@Vals_My_Gal) reported from Alhambra, California

    @AONEAL24 Boom boom room gotta fix the Roku

  • WakeUpEvery1 Jessica Russell (@WakeUpEvery1) reported from Le Roy, New York

    Omfg I hate Chromecast! Every time it goes into sleep mode or whatever ******** it’s called, I can’t connect to it and the ONLY way to fix it is to unplug it and plug it back in. This is why I got a Roku! But NO I can’t watch HBOMax on there! 🖕🏻🖕🏻All you streaming’s not on Roku🤬

  • TempleDrake00 Temple Drake (@TempleDrake00) reported from Portland, Oregon

    @Speedy_Pie @BrianShultis1 Most of what you just said i don't understand, but it sounds good! Maybe my Buddy can help. So, if you put it on Google drive then I can put it on a USB drive & play it through my Roku?

  • Coach_ECampbell Evan Campbell (@Coach_ECampbell) reported from Kansas City, Kansas

    ....charging me when I have never used it. I have reached out to HBO and they said I don’t have an account with them and that it is a Roku problem.

  • RichNeedsCoffee Richard Hennings (@RichNeedsCoffee) reported from Huntsville, Alabama

    Anyone else’s @Roku smart TV broken? YouTube TV, AppleTV among others that deleted themselves and can not reinstall. @RokuSupport

  • The1PhoenixGray Phoenix Gray (@The1PhoenixGray) reported from Queens, New York

    @Crunchyroll new format on roku is for the birds. I have to exit the app & login after every episode. About to cancel this mess 🙄

  • jvboy240 JV Marx (@jvboy240) reported from Brooklyn, New York

    @ElenaBessman You have to log in to HBO MAX's website. Its not available on the hulu or roku version. However, you can still use ur hulu/roku login on hbo max's website.... its dumb

  • MadAngel07 𝑀𝒶𝒹𝒜𝓃𝑔𝑒𝓁❤𝟩 😠😇👼 (@MadAngel07) reported from Alafaya Woods, Florida

    @MosquitoCoFL @Sling That happened to me before, but I spent $80 on the latest Roku and really don't want to drop more money on it. It does seem like it's only Sling that has issues tho.

  • fryguy_pa Jeff (@fryguy_pa) reported from Northampton, Pennsylvania

    .@Crunchyroll love that you updated the Roku app. Can we have the login portal back though? Those of us with password managers dislike typing complex passwords on the screen. Having the web portal and code allowed us to use our password managers to auth.

  • Todd12x12 Todd Gross (@Todd12x12) reported from Palo Alto, California

    @Roku @RokuSupport When will the new HBO Max app be available? I purchased my Streaming Stick+ so I could stream HBO to my new TV and now no app. Help!

  • kellimarks Kelli Marks (@kellimarks) reported from Little Rock, Arkansas

    @eifortune @ATT Brads having problems with this. I think he said hbo is fighting with roku and Apple TV so he can’t watch it anymore

  • Coach_ECampbell Evan Campbell (@Coach_ECampbell) reported from Kansas City, Kansas

    ..... I have never used it. I have reached out to HBO, and they said I don’t have an account with them and that it is a Roku problem.

  • wehoscott Scott (@wehoscott) reported from Los Angeles, California

    @RandyRNB @netflix Mobile’s working. Must be an AT&T TV issue. I should try my bedroom Smart TV- it’s Roku.

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