Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Boerne, TX | 2 |
| Albertville, AL | 1 |
| Tampico, TAM | 1 |
| Brentwood, TN | 1 |
| Beaver Falls, PA | 1 |
| Las Vegas, NV | 2 |
| Frisco, TX | 1 |
| Lee's Summit, MO | 1 |
| San Jose, CA | 2 |
| Knoxville, TN | 1 |
| Gaylord, MI | 1 |
| Akron, OH | 1 |
| Flowery Branch, GA | 1 |
| Apollo, PA | 1 |
| Miami, FL | 2 |
| Portland, OR | 1 |
| Salt Lake City, UT | 1 |
| Boca Raton, FL | 1 |
| Bradford, PA | 1 |
| Philadelphia, PA | 1 |
| Queens, NY | 1 |
| Orlando, FL | 3 |
| Chicago, IL | 2 |
| Rome, Latium | 1 |
| Oakland, CA | 1 |
| Bakersfield, CA | 1 |
| Barueri, SP | 1 |
| Atlanta, GA | 2 |
| Columbia, SC | 1 |
| São Paulo, SP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Lindberg, PhD (@LauraLindberg2) reportedCan someone explain HBO Max to me? It’s only available as an app? So can’t watch a show wirh my husband on our tv? It doesn’t work with our Roku or Firestick apparently.
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#FabianAmerica👹 (@Kelly3132) reported@KeithMalinak @BlazeTV I did; they didn’t call me back..... my Roku is my ex-husbands email that he no longer has.... nothing is working...! I switched Roku on phone... won’t work on Sony smart TV.... I’m bummed.... wondering if I just rip the Roku out if Sony has Blaze app... been watching Pluto😰
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Brian Johnson (@bejaymn) reported from Edina, Minnesota@BurlyBeardBrew @TheNCHC I’m with Burley here. Can you fix the Roku app so we actually watch the games. It’s brutal.
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Keren Landman (@landmanspeaking) reported@LauraLindberg2 It might work w/Fire, but it doesn't work w/Roku. I actually called @hbomax to figure out how to watch their content on my TV and they suggested I connect my computer to it w/an HDMI cable like it's 2005 🙃 I've never smashed an unsubscribe button faster
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KDykstra21 (@dykstra21) reported@mills_ink_95 I’be been thinking about switching to a roku actually. My Vizio gives me nothing but problems, so annoying
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a’mareyh (@mooooodyyA) reportedlosing my roku remote is the worst
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CaMeaux (@CaMeaux) reported@hhaynay @flosports How did you purchase? Was via roku or online? I can’t even find a place to login on the browser without joining again.
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FinnDawg (@FloHomeBrewer) reported@PrestonFromFLA @roguesocks Spotify is pretty great. Only complaint is I think their App on ROKU is still broken for playlists...that and I wish I didn't sell my $SPOT stock 😢
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Jeff Edmeades (@JeffEdm) reported from Arlington, Virginia@LauraLindberg2 It is also available on AppleTV FWIW - cheaper alternative might be to use app on phone or laptop and chrome cast to TV. Recent Roku software update also supports Airplay, which would work if you have an iPhone
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Laurel Krahn (@wintwins) reported@bigmetsfan1 I like Roku a lot, lots of channel/app options and some of them work with iOS casting. (HBO Max is not yet on Roku, but is now on Fire Stick. Twitch is better on Fire stick. Overall I think more apps/services are available on Roku.)
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Lloyd of Jersey (@LloydJNelson) reportedAnd lastly, Roku is terrible and I love that HBO Max still hasn't deemed it necessary to make an app for it.
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Corey Lange (@Bulldog14411) reported@CaseyGardner26 @TheNCHC @BurlyBeardBrew They had issues with the Roku app since the update. They have told you to update as soon as the new update is available.
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Michael Hale (@TeasipHale) reported@JessTypes @Philip_Palermo A bah humbug moment. I, and others according to Roku Community, can’t get a valid link for the two month AppleTV+ trial with Roku purchases (RokuUltra2020 for myself). Link from Roku shows “used”. Others with issues?
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Bismo (@Bismo) reported@edbott Now if they can just work a deal with @Roku....
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Mrs. N (@BtwnThesePages) reported@HeatherBarmore @iSmashFizzle I swear, having to screen mirror to watch HBO Max is the absolute worst and I can't believe they can't just FIGURE THINGS OUT with Roku because it is such a ridiculous mess.