Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 8
Houston, TX 4
Zapopan, JAL 4
Portland, OR 4
Dallas, TX 3
Phoenix, AZ 3
Denver, CO 3
João Pessoa, PB 2
Elgin, IL 2
Mesa, AZ 2
Orlando, FL 2
New York City, NY 2
Aurora, IL 2
Oklahoma City, OK 2
Middletown, CT 2
San Diego, CA 2
Mexico City, CDMX 2
Albuquerque, NM 2
Aurora, CO 2
Belo Horizonte, MG 2
Crawfordsville, IN 1
Mentor, OH 1
Caldwell, ID 1
Spokane, WA 1
Brasília, DF 1
Columbus, OH 1
New Delhi, NCT 1
Nova Santa Rita, RS 1
Dayton, OH 1
Lynchburg, VA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Gwunhar Mardoch (@Gwunhar) reported

    @justkelly_ok Funi's roku app was completely broken for the longest time. So garbage

  • LIBRA14885 Lhommeancien, Not Leaving a Paper Trail (@LIBRA14885) reported

    @canuck2usa the YOUTUBE TV channel on our 4 @roku devices have stopped working and will no longer update or download..don't know how much of their revenue is from YOUTUBETV but looks like a big problem here. ROKU offering NO HELP!

  • GroovyTownGirl GroovyTownGirl :) (@GroovyTownGirl) reported

    @PiunikaWeb I literally just changed the theme on my Roku and now YouTube and YouTube tv both work. Kept getting an error message that said no space.

  • backwoodsbabble JennaKat (@backwoodsbabble) reported

    @yegsheens @Roku Yeah, mine doesn’t always like to auto-connect. I don’t have that issue at all with the expresses.

  • jendisneyfan JBSusie99 (@jendisneyfan) reported

    @MAKrisch @TeamYouTube Same problem here. Chatting with Roku support, but not hopeful. I had already tried all the possible fixes I could find.

  • BekkahRose Rebekkah Boxt (@BekkahRose) reported

    @HBOMaxHelp Both my phone & my Roku. Have no idea what's happening, I push play and the app restarts. Over and over again. Happens all the time. I've tried restarting the app, restarting the Roku I've tried restarting my internet. I've tried getting technical support from you, doesn't help.

  • fizzixrat Michael Z 🔭🛰🪐⚾️🐇🌪🌈✊🏿 (@fizzixrat) reported

    @hauntedhideaway At the moment or in general? I haven’t had trouble on my Roku or my iPad in past.

  • zwiebelsepp Hans Meier (@zwiebelsepp) reported

    Roku express, Youtube "Cant load channel". Un-, reinstall reset, new roku account no help. Brand new roku express is working. What is going on? Tried 3 used sticks - same issue. All had youtubetv installed in the past. Time to nix Roku for Chromecast. Roku sucker @Roku @youtube

  • STRATEGY_510 Ben Grimm (@STRATEGY_510) reported

    @abeG718 @LazyLeftyOG …buying on iPhone with Face ID saved me from filling out any forms or giving up cc into. Within the Fite app, there was a short code that allowed me to authenticate it to my Roku TV, again without having to go thru some complicated login process.

  • MINVEST18 mm (@MINVEST18) reported

    @elonmusk @RationalEtienne Roku is the solution to this problem.

  • stephofimperial Stephanie from Blue State (@stephofimperial) reported

    I stream apps from ROKU. Youtube didn’t come up then I tried Amazon video and that didn’t work either. Anyone else having the same problem?

  • MAKrisch Michael Krisch (@MAKrisch) reported

    @TeamYouTube I have a Roku express and the YouTube app will not load...getting "will not run because it could not be reinstalled from the network.". Only happening on one single device. I have factory restored, uninstalled/reinstalled app...same error.

  • JSpetsieris Mr. Spetsieris (@JSpetsieris) reported

    @Roku Hi Roku, are there going to be problems with @YouTubeTV? I don’t care why, I just want to know if I’m going to need a new streaming service to watch it on. Is this “interruption” going to be a regular problem? Your issues with You Tube shouldn’t be my burden.

  • Scregery Greg Linville (@Scregery) reported

    Well its September and the @YouTube app on @Roku still ain't working for me. It's updated, restarted and all. What's the problem, fix this please. 🤭 and it just started not working last night so....

  • DarkOnyx98 Tiffany aka Onyx (@DarkOnyx98) reported

    @ImSan1ty @Roku Just weird how it works on the tcl roku TV. And not the device for other tv. And for the device I have deleted some games my daughter downloaded. Still doesn't work. Keeps saying check connection.

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