Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Denver, CO | 5 |
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Dallas, TX | 5 |
| Chicago, IL | 4 |
| Portland, OR | 3 |
| Round Rock, TX | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Minneapolis, MN | 3 |
| Jacksonville, FL | 2 |
| Gallatin, TN | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Greensboro, NC | 2 |
| Las Vegas, NV | 2 |
| Seattle, WA | 2 |
| Chester, PA | 2 |
| Dayton, OH | 2 |
| Columbus, OH | 2 |
| Houston, TX | 2 |
| West Palm Beach, FL | 2 |
| Alexandria, VA | 2 |
| Satellite Beach, FL | 2 |
| Benito Juarez, CDMX | 2 |
| Kansas City, MO | 1 |
| Tulsa, OK | 1 |
| Baltimore, MD | 1 |
| San Diego, CA | 1 |
| Charqueadas, RS | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Pooja, what is this behavior?
(@pettyyonce) reported
Y’all TV remotes have obedience issues. They always disappear. Is that a manufacturer error? @Roku @RokuSupport
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WildePaw
(@WildePaw_Fox) reported
@MaroonGreyWolf This scenes causes a trauma when I was a child. Seeing all the avatars die and vanish is just... It's awful. Especially seeing Aang and Roku die qwq
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Jamie Cashin
(@va3jme) reported
@cbcgem @CBC That's fine for the desktop, but it doesn't work for streaming devices like Roku and Nvidia Shield... those devices take you to an activation page which asks you to indicate your cable TV provider
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The Entertainment Strategy Guy
(@EntStrategyGuy) reported
@aagave @HedgeyeComm Yeah, essentially you're buying a licensing play. Because Quibi didn't own much. But if it's cheap enough, could really help the Roku Channel stand out. Conversely, single distribution methods are really hard to monetize originals. See X-Box studios, Spectrum Originals, etc.
-
Alex 🌹🪐🌒🌕🌘
(@FMAlchemist) reported
@discoveryplus The service is trash. I signed up for the $4.99 deal, I log on thru Roku just to find that some shows don’t have all the seasons. So I check the help section of the site and can’t find any reason for this. What’s the point of paying if we don’t get everything?
-
Compost Mama
(@crystallcleear) reported
@PrimeVideo @Roku why does auto play keep popping up despite me going in the prime app and turning it off? And Roku won’t let me escape. I’m tryna hear the downton abbbey credits, that orchestra go hard plus it’s part of the user experience. Help!! Plz!
-
New Year Same Me🌱 BLM 🖤BE.⁷ ✨
(@StarkSpangles) reported
Me: spends the time recovering Crunchy Roll account and typing the login on the roku Crunchy Roll Roku App: LOL 🪦🪦🪦
-
life is not daijoubu
(@werewings) reported
@noranekorai wifi yes. it's not constant (bc i'm not admittedly on it as much) but it does buffer a lot more than i'm used to. and hbo max specifically is very slow and buggy and i have had to reset it a couple times. it might be roku but i don't wanna say for sure
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Peytral
(@Peytral) reported
I bought a Logitech universal remote but I forgot the IR models don't work with Roku sticks so now it's like... I have to use multiple remotes anyways? ****
-
Frances Margolin
(@fsm1234) reported
As usual, no help from @rcnconnects. Trying to access HBOMax on my Roku. Already subscribe to HBO. Can't find how on either Roku or RCN site; can't get to a person to ask. Would have a different carrier if i could.
-
雷のアニキ ⚡💜💚💛☘️
(@noranekorai) reported
hbo max keeps pausing to buffer and my download speeds are 30mbps i'm so TIRED of this i'm ready to buy a new ******* tv WITH AN ETHERNET PORT D: do any of you have a roku tv on wifi? did i just make a poor buying choice? it's been almost 3 ******* years of this.
-
Miss Bree 🌻
(@MarchingDuck) reported
from
Concord, Missouri
@kkasonic @discoveryplus Every single thing I’ve tried to watch today has crashed and frozen. I don’t have this issue with any other Roku app. Also it’s loud AF. I’ve never had to turn down my TV but I scrambled and had to turn it way
-
hunt
(@huntley_sims) reported
HBO Max is in fact the worst steaming service because it’s not available on Roku
-
Joe Puterbaugh
(@jrputerbaugh) reported
@jsnell What do you know about the playback issue w/ AppleTV? I have the app on my Roku, and when I leave a program and then come back, the program restarts from the beginning. Was on phone call w/ Apple Support from 30 mins last night & they don’t have a clue. You know a fix?
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Shawn & Steph White
(@ShawnStephWhite) reported
@stinchfield1776 Newsmax not working on my Roku??