Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 8 |
| Dallas, TX | 6 |
| Denver, CO | 5 |
| Atlanta, GA | 5 |
| Orlando, FL | 5 |
| Minneapolis, MN | 4 |
| New York City, NY | 3 |
| Portland, OR | 3 |
| Round Rock, TX | 3 |
| Hamilton, OH | 3 |
| Birmingham, AL | 3 |
| Charlotte, NC | 2 |
| Jacksonville, FL | 2 |
| Gallatin, TN | 2 |
| Cranberry Township, PA | 2 |
| Philadelphia, PA | 2 |
| Greensboro, NC | 2 |
| Las Vegas, NV | 2 |
| Seattle, WA | 2 |
| Chester, PA | 2 |
| Dayton, OH | 2 |
| Columbus, OH | 2 |
| Houston, TX | 2 |
| West Palm Beach, FL | 2 |
| Alexandria, VA | 2 |
| Satellite Beach, FL | 2 |
| Benito Juarez, CDMX | 2 |
| West Des Moines, IA | 1 |
| Ashburn, VA | 1 |
| Citrus Heights, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Grimm
(@STRATEGY_510) reported
@abeG718 @LazyLeftyOG …buying on iPhone with Face ID saved me from filling out any forms or giving up cc into. Within the Fite app, there was a short code that allowed me to authenticate it to my Roku TV, again without having to go thru some complicated login process.
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David
(@davidstin303) reported
@YouTubeTV whats up with the app not working on Roku all of a sudden?? Is it getting fixed??
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David
(@davidstin303) reported
@TeamYouTube how come youtubetv not working on Roku right now? Is it being fixed??
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Rusty Hatchell
(@rustyhatchell) reported
Question for those with Roku TVs: how do you set your apps to keep you logged in? My apps keep asking for login info over and over for some reason??
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Typical Millennial
(@A6thSense) reported
If you have the money please invest in a 4K tv, a 4K hdmi cable and 4K Firestick/Roku/Apple tv. This picture quality is nuts.
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Michael Krisch
(@MAKrisch) reported
@TeamYouTube I have a Roku express and the YouTube app will not load...getting "will not run because it could not be reinstalled from the network.". Only happening on one single device. I have factory restored, uninstalled/reinstalled app...same error.
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NJ
(@Godofthe1bar) reported
@StratDevilDog In your experience, do you generally try to avoid getting in if it already hit the ADR before the entry trigger? Example ROKU today. Or does it usually still work a lot of the time, and today it just didn't.
-
YNWA31
(@YNWA312) reported
@FromValue AMZN lower prices prime day/Xmas. Key though is product market fit (Roku currently wins). IF Amazon integrates Alexa+ecommerce+AI targeted ads/promotions in seamless way that would be interesting. Roku’s other issue is reopening peeps watching less TV.
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Stephanie from Blue State
(@stephofimperial) reported
I stream apps from ROKU. Youtube didn’t come up then I tried Amazon video and that didn’t work either. Anyone else having the same problem?
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Lhommeancien, Not Leaving a Paper Trail
(@LIBRA14885) reported
@canuck2usa the YOUTUBE TV channel on our 4 @roku devices have stopped working and will no longer update or download..don't know how much of their revenue is from YOUTUBETV but looks like a big problem here. ROKU offering NO HELP!
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Neisha Hirsch
(@NeishaHirsch) reported
@Roku I'd love to say Roku has been a great service but I constantly experience problems... Channels won't open "because there's not enough space" even after I've deleted apps, certain channels constantly shut off by themselves... And no recommended actions resolved the issues.
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GroovyTownGirl :)
(@GroovyTownGirl) reported
@PiunikaWeb I literally just changed the theme on my Roku and now YouTube and YouTube tv both work. Kept getting an error message that said no space.
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Greg Linville
(@Scregery) reported
Well its September and the @YouTube app on @Roku still ain't working for me. It's updated, restarted and all. What's the problem, fix this please. 🤭 and it just started not working last night so....
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JennaKat
(@backwoodsbabble) reported
@yegsheens @Roku Yeah, mine doesn’t always like to auto-connect. I don’t have that issue at all with the expresses.
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Rebekkah Boxt
(@BekkahRose) reported
@HBOMaxHelp Both my phone & my Roku. Have no idea what's happening, I push play and the app restarts. Over and over again. Happens all the time. I've tried restarting the app, restarting the Roku I've tried restarting my internet. I've tried getting technical support from you, doesn't help.