Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Portland, OR 3
Minneapolis, MN 3
Buffalo, NY 3
Ashburn, VA 2
Melbourne, FL 2
Columbus, OH 2
New York City, NY 2
Round Rock, TX 2
Cranberry Township, PA 2
Hayesville, NC 1
Tucson, AZ 1
Bedford, OH 1
Pikeville, KY 1
Pindamonhangaba, SP 1
Troy, MI 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Monolakes Richard Wadey (@Monolakes) reported

    Youtube app on Roku in UK not working @RokuUK @TeamYouTube

  • imgoldenwinters (@imgoldenwinters) reported

    @HBOMaxHelp I’ve already deleted and re-installed. Still the same issue . It works fine from my Roku tv itself. Streaming from the PS5 is the only issue

  • 22Coras Cora (@22Coras) reported

    @ResisterForever Used a Firestick with Xfinity stream, but it wasn’t supported. Had to go through a 3rd party. It became a huge hassle. Bought a Roku and have had zero problems.

  • RealTwitish Lotsofur 2.0 (@RealTwitish) reported

    @sonoranhiker @ResisterForever Set up ROKU & stepped out for a few minutes & came back & ROKU had burned out the HDMI port. Learned then on the web that overheating was a problem with ROKU & their "fixes". Had to replace the TV. In my case, never again.

  • hwatsong Ash Lim (@hwatsong) reported

    @NBALPSupport please fix the app on Roku it still says the series score and is ruining the playoffs for me!

  • EugeniaLoli Eugenia Loli (@EugeniaLoli) reported

    @angryflowerz @Roku It only works via the Google Play app for Roku. If that app still exists in the Roku store, install it, and launch YT via it. The next time you will go via the main menu, it will work normally without the need for the google play app for roku.

  • AderialLynn Aderial (@AderialLynn) reported

    @holychampagne_ @hmlandolt @Roku Have you guys checked to make sure it's not an issue with your internet?

  • qmastertoo Protect voting rights!! (@qmastertoo) reported

    @HBOMaxHelp Roku. I figured a bootleg fix. I go to my HBO account on the laptop and hit play Harry Potter. It ask if I want to have regular HBO or HBO max and I click HBOmax. Although I have to do this everyday, at least I can watch I guess lol

  • Ihatepolitics4 Ihatepolitics (@Ihatepolitics4) reported

    @RokuSupport My roku remote never works and eats batteries every day. Help! #roku

  • robinsry Ryan Robinson (@robinsry) reported

    How does @hbomax have such a great collection and such a terrible interface? Consistently can't even load everything in my list when I'm using @Roku. The best thing about @netflix at this point is its interface, not its poor selection. Please just copy it.

  • JosephKasell Joseph Kasell (@JosephKasell) reported

    @mskandalis @masnHelpDesk That started to happen to me as well beginning last Friday. Used to work but no streaming at all now. Used same steps as you to resolve but no success. And only affects my ROKU device. Discussion on Reddit has other users seeing the same with their ROKU devices.

  • dollyx9 Dominique⁷ 어긋 💜🧈 (@dollyx9) reported

    @lexsaflo Yeah we called hbo max and everything is fine on their end so they said we might have to buy more download things from w.e idk or we have to call roku and it might be their issue

  • DeepState_sat 🌎 AIN'T IT THE LIFE Ⓥ ☄️🌌 (@DeepState_sat) reported

    @ResisterForever If you have an extra HDMI port you can get a firestick or Roku for under $50 that those apps will work on. That's why I won't buy a "smart" TV. Bypass their software by using the other HDMI with newer hardware.

  • heartsprung Caroline (@heartsprung) reported from Panthersville, Georgia

    @callum4LFC @SharpandCreased @DanRafael1 Lmaooo yes!! Fortunately the SHOWTIME servers went down and I got my money back. I really just wanted to see Mayweather beat the s*** outa Logan Paul. I don't know what I was thinking. Smh it was a scam exhibition 🙄 Thanks for the refund Roku! 👋🏼🥰

  • Pocahontas_SC Simply Unique (@Pocahontas_SC) reported

    Anybody got Roku? How does it work? Like is it like cable?

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