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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Boynton Beach, FL 1
Mandeville, LA 1
Center Harbor, NH 1
Lewisville, TX 1
Deerfield Beach, FL 1
Glendale, AZ 1
Kite, GA 1
Springfield, MO 2
Weiser, ID 1
Esmeraldas, MG 1
Tulsa, OK 1
Township of Evan, KS 3
Concord, NH 1
Saint Clair County, MI 1
Lorain, OH 1
Wayzata, MN 1
São Paulo, SP 2
Albuquerque, NM 1
New York City, NY 1
Asheville, NC 1
Sacramento, CA 1
Denver, CO 2
Yuma, AZ 1
Sikeston, MO 1
Columbus, OH 1
Teresina, PI 1
Minneapolis, MN 1
Silver Spring, MD 2
Conroe, TX 1
Mitchell, IN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • DrinkyUncle
    Kickball Legend (@DrinkyUncle) reported

    @MSNOWNews your channel on @Roku has not worked in two weeks. Every other channel works fine. It’s you. Maybe you can fix that ****?

  • Ken_Brown_FL
    Ken Brown (@Ken_Brown_FL) reported

    Hey @hulu_support I am unable to log In and your chat folks actually hung up on me. I have not moved yet your app says I have. I do not have this issue with any other app on @Roku . #customerservicefail

  • cmducote1227
    Chris Ducote (@cmducote1227) reported

    @hulu_support @cole_fine Same issue here! Live channels are down. Trying to watch on Roku and all channels are stuck on a loop. Also tried on the iPhone app and get error code p-dev318.

  • daltagnan_
    𝕯𝖆𝖑𝖙𝖔𝖓 {ł₮'₴ ₵Ⱨ₳Ø₴; 𝕓𝕖 𝕜𝕚𝕟𝕕} (@daltagnan_) reported

    @TCL_Global @PlayStation Turns out it was @Roku's new screen Trial. If this issue happens to you, go into TV Settings > Home Screen and disable the Screen Trial that is listed in there. Fix my issue right away.

  • tullyfur
    Stratosfear Tully 🇺🇸🏳️‍🌈 (@tullyfur) reported

    I'll NEVER buy another @Roku TV. Mom's is 8 years old and it was fine. Turn it on, it had all her channel numbers on antenna. Recently it's "updated" with no channel numbers, no way to just have antenna channels, and she wants to replace it because it's "broken". Garbage product.

  • HippieChic82
    Watermelon Sugar (Bisan's version) (@HippieChic82) reported

    Never mind a 3 hour #SmackDown whatever is going on with @verizon or my @Roku TV. I can't get rid of this damn playback error. I even did a whole damn factory reset to my TV and still getting error code PLYB_122 for over a month. My TV is BARELY 5 years old.

  • NascarSTARlite
    Courty (@NascarSTARlite) reported

    @hbomax @HBO please fix your @Roku app. I shouldn’t have to hunt for the show I’m trying to finish binging! Also “continue watching” doesn’t need to feed me the previous episode that I just finished #bemorelikenetflix

  • Seraknits
    Sera (@Seraknits) reported

    Don’t buy a @Roku brand tv. They come with the brightest all the way down so you can’t see the screen and even Roku no support can’t fix it.

  • mac_attack54
    Joe McIlvain (@mac_attack54) reported

    Hey @Roku I’m in an Airbnb and you’re the most inconvenient thing on earth to login 12 times to everything. Don’t need help, just stating facts. You suck. Help your customers not be cheap and get actual cable, you’re extremely inconvenient

  • hope_britt
    Brittney (@hope_britt) reported

    @DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy

  • RockHeadRego
    RockHead Regolith (@RockHeadRego) reported

    @Roku How do I get James Rhey Roku Customer Support to respond to my request for help regarding the vertical lines that have appeared on my recently purchased Roku TV?

  • LilNic000
    Nic (@LilNic000) reported

    Hey @DisneyPlus, why are subtitles not working today? First, I tried this week's episode of #OnlyMurders, then I tried the first episode of series 2 of #HighPotential, and neither had any subtitles. I'm in the UK and using a @Roku stick to stream. #Accessibility

  • ScoutCee
    Carly カーリー 🌙 (@ScoutCee) reported

    @peacock seriously needs to fix their subtitle problem on @roku. The subtitles just drop off and stop. I tweeted about this years ago. Luckily I am not hard of hearing but for people are, they cant watch the movie/show!

  • zhotster
    V@rified Packer Fan (@zhotster) reported

    @CoachDrewNelson I have been getting tons of notifications from @Roku. I found out on Reddit that it was a Roku tech problem, not a hacker. Hope it's the same for you.

  • jollytimtim
    Tim (@jollytimtim) reported

    @Roku so I bought a 4k device and I've had nothing but issues as it drops video and goes to main screen. I have 1gb wifi and am 10 ft from router, what can I do?

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