Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Phoenix, AZ 2
Columbus, OH 2
Sherburne, NY 1
Hornbeak, TN 1
La Paz, Departamento de La Paz 1
Harrogate, TN 1
Gainesville, MO 1
Ocean City, MD 1
Brasília, DF 1
Collierville, TN 1
Commerce, MI 1
Greensboro, NC 1
Benbrook, TX 1
Tampa, FL 1
Portsmouth, OH 1
Uruaçu, GO 1
Puyallup, WA 1
Topeka, KS 1
Conway, AR 1
Detroit, MI 1
Houston, TX 1
Sherbrooke, QC 1
Hicksville, NY 1
Timonium, MD 1
Statesville, NC 1
Pleasant Hill, CA 1
Springfield, NJ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • CHSapush Drew Norman (@CHSapush) reported

    @ryan_wagner_ @BallySports All of their apps are terrible. Phone, FireTV, Roku, etc.

  • Stellarnarious 🙊 ηιcσℓε cнιρмαη 🙈 (@Stellarnarious) reported from Portland, Oregon

    @HBOMaxHelp I forgot to mention it’s on my Roku TV & I tried it through the app on my iPhone. Thank you for your help.

  • LearnYourFact FRanco (@LearnYourFact) reported

    @TeamYouTube my youtube looks dark on my Roku Tv, it’s not the same quality. you know why this is happening?

  • ZenRhino1 Zen.Rhino (@ZenRhino1) reported

    Hey @Roku, can you ask @RokuSupport why they're not responding to the DM's regarding my problem with the faulty remote? Is that what you call customer service? Do you stand by your product or not?

  • AdamTheFishGuy Adam The Fish Guy (@AdamTheFishGuy) reported

    @gopTODD You Have Cathode Ray Tube technology in your home?!?! Unacceptable. At your pay rate, a flatscreen is better. Higher quality. Built in Roku Functions. This is how We Live, with such things.

  • cdjsd1 Charlesd1 (@cdjsd1) reported

    @KeithMalinak @theblaze @BlazeTV IT is making you sign in. MAYBE some people don't like this extra step to get in. I missed the first 15-20 min. on signing back in. FIRST I went on line & did it that way, which usually works, not this time! Blaze made me sign in on ROKU, BEFORE it would let me in!

  • faithschoor Faith (@faithschoor) reported

    @Roku please fix the sound for stick it 😩

  • CDG_81_ CD Gremillion M.Ed (@CDG_81_) reported

    @RokuSupport why do I sometimes get an “HDCP unauthorized. Content disabled” when using my Roku stick??” I don’t get it on my TV, and the streaming services are all good but once it starts, none work.

  • Blueskyfox Daniel Kochanowicz (@Blueskyfox) reported

    @IndyVotingBlue The one issue—I’ve been doing this thru a Roku streaming device. Earlier this month, Roku informed its users that contract negotiations with Google have failed, putting access to YouTubeTV in jeopardy. Users still have access thru Roku but it could go at any time. 😬

  • WkendExplorer Weekend Explorer (@WkendExplorer) reported

    @UFCFightPass @ufc Please update/fix the UFC Roku app. It hasn’t worked for weeks. I pay for fight pass, would like to be able to watch it!

  • Christi01781003 Christie Turner (@Christi01781003) reported

    @Roku @TheRokuChannel #TheRokuChannel I would start with Dummy and work clockwise

  • adapperprof Christina N. Harrington, Ph.D. (she/her) (@adapperprof) reported

    @laura4lano @hbomax But this just started happening. I binged Legendary a few days or week or so ago and it was fine. Now I can’t even get an episode to start and have to restart the Roku completely. All my other apps work fine.

  • Crgfree1 Crgfree (@Crgfree1) reported

    @UFCFightPass @LionFight Would be nice if you'd fix your app on roku it's been down all week.

  • DrewBino Andrew 🌎 (@DrewBino) reported

    @Ask_Spectrum @cmkenny82 My parents have resorted to borrowing my Sling login to watch TV on the Roku units @GetSpectrum pushed as an alternative to cable boxes. Not a good look for Spectrum and a waste of money in their eyes.

  • thegirljp_ jp (@thegirljp_) reported

    the @lifetimetv app on the roku is legit the worst streaming experience. the app crashes every chance it gets. can’t even take advantage of the 30 second interactive ad because the app crashes right after the ad is over. so i ended up having to watch 3 mins. of ads anyway 🙄

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