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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sarasota, FL 1
Harrisburg, PA 1
Tunkhannock, PA 1
Elizabethton, TN 1
Sturtevant, WI 1
Corona, CA 1
Williamstown, NJ 1
Dover, NH 1
Conceição do Jacuípe, BA 1
Assaré, CE 1
Knoxville, TN 2
Dolgeville, NY 1
Fort Worth, TX 1
Moreno Valley, CA 1
Mason City, IA 1
Bracknell, England 1
Fort Wayne, IN 1
Kansas City, MO 2
Edgewood, MD 1
Kountze, TX 1
Detroit, MI 1
Marlow, NH 1
Munster, IN 1
Fareham, England 1
San Mateo, CA 1
Morro Bay, CA 1
Miami, FL 1
Randallstown, MD 1
Washington, D.C., DC 1
Campbellsburg, KY 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelbrandorg
    Michael Brand (@michaelbrandorg) reported

    @hbomaxhelp On @roku, can't get MTL-CAR hockey game. Erroneous message, "Event has ended". Have a fix?

  • Hubbyboogie
    Bill K. (@Hubbyboogie) reported

    @LCLoudmouth @Roku I think I read they’re going to be fixing that issue.

  • gcanderson57
    Glenn 🇺🇲⚓️ (@gcanderson57) reported

    @PlutoTV I'm having a lot of issues with your app on my @Roku . The app freezes during commercials and I have exit to Home. My ROKU is running software version 15.1.4 Build 3321. Yes I've restarted the unit and no it doesn't help. Your app is version 5.45 Build 3 I've cleared the ROKU cache, removed & reinstalled your app.

  • Bill_Howell_
    Bill Howell (@Bill_Howell_) reported

    @Roku I have done all that and I am not the only one complaining about this. Interesting an older Roku device in another room doesn't have this issue. It started with a new purchase of a new 4k streaming stick.

  • Skippyqsb
    Skippy QSB (@Skippyqsb) reported

    . @CBSNews what's going on with the CBS News app on @Roku . Only a few videos in the main area, Sunday Morning area has no videos, lastest eps of 48 HRS and 60 Minutes not loaded. Please fix. #CBSNews #ROKU

  • conchShell11
    cShell (@conchShell11) reported

    @Roku The May 8, 2026 software update ****** up the HDMI CEC, so that it no longer allows me to control the VOLUME or MUTE for my audio receiver with my Roku remote. After doing a Factory Reset, it STILL doesn't work. HDMI CEC is no longer in the settings. WTF? Please FIX this ASAP!

  • Justlivingonea2
    Justlivingonearth (@Justlivingonea2) reported

    @Roku Roku refuses to let me login to my HBO Max account. Now HBO says email and password don’t look right. Yet when I use the Vizio remote, there’s no problem. 🤷🏼

  • AlexSpicola
    Alex Spicola (@AlexSpicola) reported

    @RokuSupport @Roku HELP!!! - My subscription support ticket (#13949322) was escalated but I haven’t received any updates. Can someone please check the status and advise on next steps?

  • keller5327
    Brian Keller (@keller5327) reported

    @Roku @TheRokuChannel Why don't you brilliant guys over there just put a "Add new device" link in our profile, since all the other ways to have to add a device DON'T WORK!

  • chinedu_10
    chinedu🦀 (@chinedu_10) reported

    @Roku is there a reason why your devices stopped connecting to WIFI? And is this a regional issue? I could connect to the Hotspot on my iPhone. But I can’t connect WIFI to the device. I’ve tried multiple WIFI from different ISPs.

  • Samael1976
    LIBER000 (@Samael1976) reported

    @CordCuttersNews Great! I will make sure after I throw this POS TV down the stairs that I never buy another @Roku TV again. Every update makes my TV more useless and unusable. Can't wait! 😒😑

  • LilNic000
    Nic (@LilNic000) reported

    Hey @DisneyPlus, why are subtitles not working today? First, I tried this week's episode of #OnlyMurders, then I tried the first episode of series 2 of #HighPotential, and neither had any subtitles. I'm in the UK and using a @Roku stick to stream. #Accessibility

  • MaryAshbaugh6
    Mary Ashbaugh (@MaryAshbaugh6) reported

    @Roku fix your ESPN app please. Tired of the games going backwards and freezing up.

  • Lordofdeath14Xb
    John Tanner (@Lordofdeath14Xb) reported

    @Roku hey guys if you could fix your ******* app every time when I'm listening to music on my phone through the app it disconnects so how about you guys get off your *** and fix the ******* app thank you.

  • Bry1527
    Bryan (@Bry1527) reported

    @Crunchyroll @Roku Hey is there a way to fix the Crunchyroll app on Roku tv?? It's been saying "session expired. You've been logged out" for weeks. I can still use my account no problem on every other device like normal.

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