Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
Houston, TX 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Greenwood, SC 1
Plano, TX 1
Gaithersburg, MD 1
Watertown, WI 1
Bellingham, WA 1
Gowanda, NY 1
Craigmawr Beach, ON 1
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1
Sierra Vista, AZ 1
Brooks, AB 1
Itu, SP 1
Pueblo, CO 1
Sioux Falls, SD 1
Schenectady, NY 1
Street, MD 1
Wexford, PA 1
Hardeeville, SC 1
Orlando, FL 1
Petersburg, VA 1
St. Louis, MO 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • ScreamyKarim 🏳️‍🌈🏳️‍🌈Brew🏳️‍🌈🏳️‍🌈 (@ScreamyKarim) reported

    @TeamYouTube I need help my Roku YouTube app is not working. It’s only showing the black screen. I updated it. And everything. All of my other apps are working, please help. I also sent the app problems on the app too.

  • stuckeykaylee kaylee (@stuckeykaylee) reported

    roku remotes are so dumb. barely wanna work when I use it but God forbid I accidentally hit a button then it all of a sudden works

  • SwimDadx4 Swim Dad 🏊‍♀️🏊‍♂️🏊‍♂️🏊‍♀️ (@SwimDadx4) reported

    @hbomax is there an issue with your Roku app? Tried several times, but it won't load. Even tried removing and re-addimg the app. Netflix, Hulu, etc working fine, so it's not a connectivity issue...

  • Adideva3 Sanjeev Adi Maharaj (@Adideva3) reported

    @AshxoFabulous @HBOMaxCaribbean Yeah the HBO Max Standard Plan only working on PC, Laptop, Tablet and Phone, noting else. It would not work on Roku, FireTv Stick or PS4, which is a shame. Also considering that they don't have the cinema content and their content is limited compared to the US makes it worthless

  • olivier_amar Olivier Amar (@olivier_amar) reported

    @TeamYouTube my Sony Bravia AndroidTV YouTubeTV app keeps freezing one second after I start ANY show. I can't watch a thing. I tried restarting, clearing cache, uninstalling, still freezing. My Roku TV works fine. How do I fix this?

  • daBull21171 daBull21 (@daBull21171) reported from Lyndon, Kentucky

    @hbomax I have been using the Roku version of your app and it seems a little flaky. The app crashes out at times and have to log back in. I do not have this issue with the other Roku apps I use. Is this normal?

  • Nunya08590078 Nunya (@Nunya08590078) reported

    Is anyone else having streaming problems with @hbomax on roku? For a week now I haven't been able to watch anything. I make a selection, I get the dots for a while, and it kicks me out. I have no issues with Netflix, Prime or hulu. Other than doing a factory reset, any advice?

  • ScorpioKitkats 𝑆𝑐𝑜𝑟𝑝𝑖𝑜 𝑄𝑢𝑒𝑒𝑛 ♡︎シ🏳️‍🌈 (@ScorpioKitkats) reported

    I think we bought a broken Roku🙄

  • matt_hempel matt hempel (@matt_hempel) reported from Des Moines, Iowa

    @hawkize I had that issue via Roku last year. Got a new Sony and internal YouTubeTV app has yet to do it. Was super annoying.

  • pogmp4 damion misses otter⚡ (@pogmp4) reported

    @ScreamyKarim I've found the roku TVs do this alot, tbh. my roku tv is from december and has had problems since we got it. they're a good company and all but,, not perfect

  • Bee_Kay619 BK (@Bee_Kay619) reported

    @GhostofRAK I’ve been having the same problems. Now streaming Bally Sports via Roku.

  • olivier_amar Olivier Amar (@olivier_amar) reported

    @YouTubeTV my Sony Bravia AndroidTV YouTubeTV keeps freezing one second after I start ANY show. I can't watch a thing. I tried restarting, clearing cache, uninstalling, still freezing. My Roku TV works fine. How do I fix this?

  • GhostofRAK Ghost of Ray Kroc 💉 (@GhostofRAK) reported

    @toddhiett I'm listening to 97.3 via browser and watching about a pitch or so behind on Bally Sports via Roku. Totally jury-rigged and wouldn't normally be an issue if Cox TV wasn't being *****.

  • InvsbleObsrvr13 Kristi aka the Jimmy Girl (@InvsbleObsrvr13) reported

    @AmyLeeDeacon One problem with my Roku is sometimes I have to tap the remote or roll the batteries to get the home and pause/play buttons to work. Another is sometimes it stops playing an app & needs to reset itself. But I've had this device for a few years.

  • SidiousStrange Jason Sidious Gibson (@SidiousStrange) reported

    I swear @hbomax has some great content but it is the worst app I’ve dealt with in years. The app on my Roku TV starts up but nothing will play. The apps on my PS5 & Xbox Series X will play, but crash constantly. Just tried to watch a show & had to restart the app three times.

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