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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Arlington Heights, IL 1
Miami, FL 2
Duque de Caxias, RJ 1
Lowville, NY 1
Cleveland, OH 1
Snellville, GA 1
Harrogate, TN 1
Camano, WA 1
Carteret, NJ 1
Fort Wayne, IN 2
Indianapolis, IN 1
Minneapolis, MN 1
Knoxville, TN 4
Dallas, TX 2
Vero Beach, FL 1
Bakersfield, CA 1
Clinton Township, MI 1
Ponchatoula, LA 1
Murfreesboro, TN 1
São Paulo, SP 2
Ankeny, IA 1
Media, PA 1
Newark, NJ 1
Livingston, NJ 1
Stuart, FL 1
Naples, FL 1
Township of Evan, KS 1
Mechanicsburg, PA 1
Gardiner, ME 1
Westland, MI 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • MissingReagan
    🇺🇸 Save Tina 🇺🇸 (@MissingReagan) reported

    @BioMathJason @Roku @TCL_Global Yes, that's the way it is supposed to work, and has worked for the 5 years I've owned this tv. TCL did an update the early part of this year that removed the ability to watch OTA without internet. They did send a fix for most customers after the backlash, but many are still twisting in the wind. Their LiveTv is the culprit.

  • WhtTheActualFuk
    Wallybonkers™️ (@WhtTheActualFuk) reported

    Just a consumer FYI!!! @Roku WILL NOT HONOR A WARRANTY. My Roku ultra will not keep connectivity. Done ALL troubleshooting. Called my internet provider. JUMPED THROUGH A MILLION HOOPS, still boots off. After all this I get told sorry, your warranty don’t cover connection issues🤔

  • CK_Smitty
    Connor Smith (@CK_Smitty) reported

    @foxone App isn’t working on @Roku. Turns on for 5 mins then goes back to Home Screen. Help.

  • Niitefalls
    Niitefalls (@Niitefalls) reported

    @Roku AI bot trying to fix problems. lol

  • MrRamone420
    MrRamone420 (@MrRamone420) reported

    @Roku It changed over today and it's absolutely terrible. Everything is all over the place and has messed up my apps and home screen. How do I change it back, cause I'm just getting rid of this TV and will avoid using Roku system and products. You know how to lose customers

  • shareurmic
    shareurmic (@shareurmic) reported

    @SomaKazima2 I’m ready to get rid of it anyway since the sound goes out a thousand times during a half hour show; and none of the ‘fixes’ work @Roku

  • SpangleAngler
    🎣 (@SpangleAngler) reported

    @Roku To @YouTube - can you tell us how to fix this glitch please

  • imken24
    Ken Kallembach (@imken24) reported

    @Roku Nevermind. Not only do you refuse to help, but you completely reformat the home screen to “suggest” 20 different apps or shows and only show 1/3 of my installed apps so I have to search for them. You’re useless. **** off. Buying Firesticks Saturday.

  • yas6444
    Keny2 (@yas6444) reported

    @Roku POOR execution! great idea. I have many roku sound bars thinking they had all I want - WRONG! They all, within 9 months, have problems with: pairing to TVs, won't turn on TV or Roku box, sound crackles, Batteries drain FAST, etc. AND NO CUSTOMER SERVICE reply! don't buy...

  • deenbodeen
    Deen Bowden (@deenbodeen) reported

    Hey @Hisense_USA @Roku, I bought a brand new 75" tv on july 5th and it's stuck in a boot loop out of the box. I've already tried every troubleshoot with support and emailed my receipt for escalation but now I'm being ghosted. Can someone actually help? Case # is S100002681

  • WhatsMyLime
    TimeToWatch (@WhatsMyLime) reported

    @Roku I need help creating an account can we message? I’m getting the TV today and it says I need an account can be free but when I hit continue nothing will work and yes, I know how to do that

  • RyanParedez
    Ryan Paredez (@RyanParedez) reported

    @foxone @Roku the foxone app runs bad on the roku. Constant errors. Error:PL--28

  • meredithep
    Meredith Porterfield (@meredithep) reported

    @Roku @foxone I don't want to watch FIFA but I would like to watch other apps and would appreciate it if they actually worked on Roku. I have no problem with the apps on other devices. Just Roku

  • ColshopS
    Faithful Gaming (@ColshopS) reported

    Hey @Roku update your TVs. My Roku TCL TV has been consistently having issues displaying anything connected to an HDMI port!

  • geoffmeador
    Geoff Meador (@geoffmeador) reported

    Our @Ask_Spectrum outage has lasted all morning and USA vs AUS is coming up, so I just switched our @Roku TV to OTA antenna… except, in the most idiotic decision imaginable, watching antenna TV on Roku apparently requires a working internet connection now. 1/2

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