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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dover, NH 1
Conceição do Jacuípe, BA 1
Assaré, CE 1
Knoxville, TN 3
Dolgeville, NY 1
Fort Worth, TX 1
Moreno Valley, CA 1
Mason City, IA 1
Bracknell, England 1
Fort Wayne, IN 1
Kansas City, MO 2
Edgewood, MD 1
Kountze, TX 1
Detroit, MI 1
Marlow, NH 1
Munster, IN 1
Fareham, England 1
San Mateo, CA 1
Morro Bay, CA 1
Miami, FL 1
Randallstown, MD 1
Washington, D.C., DC 1
Campbellsburg, KY 1
Peterson, IA 1
Alexandria, VA 2
São Paulo, SP 2
Phoenix, AZ 1
Dallas, TX 1
Prescott Valley, AZ 1
Shawnigan Lake, BC 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • devinbgoble
    Devin Goble (@devinbgoble) reported

    Gee, thanks @Roku. Randomly today we get hit with hdcp errors on a setup that has worked fine for years, and the solution is just to move to a different hdmi port on the TV. You are the reason why people pirate.

  • lmn071966
    Lmn (@lmn071966) reported

    @Roku @AppleTV @TheRokuChannel No more subscriptions until you fix this live tv BS!

  • revscottd
    Scott (@revscottd) reported

    Our @Shentel internet has been out all day. That means no cable tv (because they stream it now), no phone (because our home phone relies on the internet) and @Roku tv’s have to have internet so the app to watch over the air antenna tv can work. 1/2

  • DronePremier
    YourHead Drone (@DronePremier) reported

    @daisy_musician @paramountplus @Roku Paramount is the only one we had issues with. Appears it was a Walmart plus issue for us.

  • JD99977
    JJJ (@JD99977) reported

    @Roku I had the worst experience with Aileen in support chat. She was very rude and unhelpful. I love Roku but this is making me very unhappy. I have an overheating device and she said she had to confirm it was overheating before she could help. I mean im telling her. 😞

  • MeanChihuahua1
    Mean Chihuahua #🍊❤️🤍💙🐕 🇺🇸 🍊 (@MeanChihuahua1) reported

    wtf @Roku? What is the deal with our TV. Just left my dad’s house 2 hrs away & his Hisense/Roku TV had logged him out and removed all of his app’s & settings. Just got home to my house and guess what….. all my apps are out of order & all of them require a new login/pw…. Ffffff

  • SLnat
    Born Free Pronoun-free 🇺🇸 (@SLnat) reported

    @Roku you’ve got to do something about your remote control design. It’s terrible! The buttons don’t depress well, they roll and often require pressing multiple times to make a selection. Take a page off Xumo, Apple TV or FireTV. Redesign your remote!!

  • ColshopS
    Faithful Gaming (@ColshopS) reported

    Hey @Roku update your TVs. My Roku TCL TV has been consistently having issues displaying anything connected to an HDMI port!

  • bigbroncosfan
    Hi, I am Daniel (@bigbroncosfan) reported

    Ugh. What did @Roku do to their interface? It is unusable.

  • inkredableXR
    snow hamas (@inkredableXR) reported

    get my HBO app to work or send me a new tv @RokuSupport @Roku

  • hope_britt
    Brittney (@hope_britt) reported

    @DIRECTV & @Roku count your days! Why would you allow a customer to sign up via Roku and thru your services for the same exact product. Why tf would i sign up for the same sorry *** service twice! & for @Roku not to issue refunds after I’ve been charged twice is crazy

  • Bry1527
    Bryan (@Bry1527) reported

    @Crunchyroll @Roku Hey is there a way to fix the Crunchyroll app on Roku tv?? It's been saying "session expired. You've been logged out" for weeks. I can still use my account no problem on every other device like normal.

  • jasonburns76
    Jason Burns (@jasonburns76) reported

    @DisneyPlusUK hi there, is there still a problem with your systems? I tried for 4 hours to cancel my subscription and was sent in circles by @Roku and Disney. Eventually a member of staff on your online chat told me to try later because he couldn't get into the system.

  • tdotcade
    Tells, MBA (@tdotcade) reported

    @Roku Disney Plus isn’t working on my Roku Ultra. Hasn’t been for over a week. Fix this.

  • philip_logan
    Philip Logan (@philip_logan) reported

    @MsSariBrooke @Roku I can’t work out how to watch it here in the UK 😩

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