Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Denver, CO 5
Atlanta, GA 5
Orlando, FL 5
Dallas, TX 5
Chicago, IL 4
Portland, OR 3
Round Rock, TX 3
Hamilton, OH 3
Birmingham, AL 3
Minneapolis, MN 3
Gallatin, TN 2
Cranberry Township, PA 2
Philadelphia, PA 2
Greensboro, NC 2
Las Vegas, NV 2
Seattle, WA 2
Chester, PA 2
Dayton, OH 2
Columbus, OH 2
Houston, TX 2
West Palm Beach, FL 2
Alexandria, VA 2
Satellite Beach, FL 2
Benito Juarez, CDMX 2
Kansas City, MO 1
Tulsa, OK 1
Baltimore, MD 1
San Diego, CA 1
Charqueadas, RS 1
Tlaquepaque, JAL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • smurph25 Jamie Murphy (@smurph25) reported from Islington, England

    @RokuSupport my Dad's (@ScotJim60) Roku remote (streaming stick+) for his bedroom somehow stopped working, despite changing the batteries, even the pairing button not working. Any advice?

  • mmurphy_95 Michael Murphy (@mmurphy_95) reported

    @slinganswers Sling won't load on my Roku Ultra. Keep getting message that my username and password is incorrect. This has been a regular message since the app updated, but usually could close and reopen and it would work. Now continue to receive error. It works on other devices.

  • Matt__Card Matthew Cardenas (@Matt__Card) reported

    It might just be my TV not liking Xfinity Flex, but is anyone watching Team USA on Peacock right now and feel like the audio and picture aren’t in sync? I’m thinking it’s maybe my TV since my Roku has never had issues. And it’s a smart TV, so I’m not sure.

  • ArclightSimon Arclight (@ArclightSimon) reported

    @Grendel224 @secupp She is the reason why my voice to remote wont work on my Roku TV.

  • sumdudeiknow Trey Clark (@sumdudeiknow) reported

    @hbomax Hey HBO Max ... I signed up last night and I can't get it to work on Roku or my laptop. Why can't I even talk to someone about this? You take my money and then it's **** you??? Literally there is no way to contact anyone. CANCEL MY ACCOUNT AND REFUND MY MONEY. DM me

  • MatthewRobinHow Matthew Robin Howard (@MatthewRobinHow) reported

    @Roku i have this onn tv with built in roku my YouTube app does not work i removed then put it back on and it still will not work my brother has a similar TV and that YouTube works

  • gwdaves grant (@gwdaves) reported

    @Roku my hbomax app keeps crashing the tv please help

  • heartofdracul Samantha (@heartofdracul) reported

    @Bara_no_Seidou @hbomax @Roku Mine will come up with an error message like "sorry playback issues" but the movie/show will still be playing behind the error message. It's infuriating ha

  • sumdudeiknow Trey Clark (@sumdudeiknow) reported

    @hbomax It is impossible to reach HBO Max. I cannot cancel the service or even login to their crappy app. They cannot be reached by chat or any other method. Their app will not run on roku and it will not run on my windows laptop. I want a refund asap.

  • Crumski Eric Dabski (@Crumski) reported

    @smhoffman_pt @sarahvan24 @hulu_support Same error code here. ZIP 48130, WDIV. Also won't work on Roku or the mobile app.

  • JoshuaDLambert1 Joshua D. Lambert 🇵🇸 (@JoshuaDLambert1) reported

    Hey @Roku...why is my device no longer connecting to wifi? I researched to see if there was a solution, and it seems this is an incredibly common issue. I've reset networks, reset the router, and even factory reset the Roku. Only my neighbor's network appears...what gives??? 😠

  • SBTruePotential Lil Adult (@SBTruePotential) reported

    @hbomax @Roku please. Work together. Fix this whole mess. Improve the channel.

  • alliepape Allie Pape (@alliepape) reported

    @HBOMaxHelp Roku. Already checked for updates on and restarted both the app and the Roku. Still will not play any show. Y’all already know this is a huge problem and you need to fix it, but it’s taking long enough that at this point I can only reasonably assume it’s conceptual art.

  • tehdee Javier (@tehdee) reported

    @StockTalks21 @JoTrader4 @maleehk I did the same with SE NET ROKU ETSY SQ PYPL etc. My problem I guess was treating my long term portfolio like it was a trading portfolio when they were simply breathing in late 2020.

  • Trevasseur ɹoʌǝɹʇ (@Trevasseur) reported

    If HBO could ever work on this Roku without freezing that would be great. I just want to rewatch Rome.

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