Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:

Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Tampa, FL | 3 |
Chicago, IL | 3 |
Atlanta, GA | 3 |
Rochester, NY | 2 |
Seattle, WA | 2 |
London, England | 2 |
Port Saint Lucie, FL | 2 |
San Antonio, TX | 2 |
Florence, CO | 1 |
Genoa City, WI | 1 |
Dayton, OH | 1 |
Mascouche, QC | 1 |
Oceanside, CA | 1 |
Kissimmee, FL | 1 |
Astoria, OR | 1 |
Waxahachie, TX | 1 |
Granbury, TX | 1 |
Santa Cruz Xoxocotlán, OAX | 1 |
Detroit, MI | 1 |
Marysville, WA | 1 |
Ipatinga, MG | 1 |
Anniston, AL | 1 |
Northville, MI | 1 |
Minneapolis, MN | 1 |
Richland, WA | 1 |
El Salto, JAL | 1 |
El Campo, TX | 1 |
Fyffe, AL | 1 |
Reading, England | 1 |
Ashburn, VA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Modernafied (@the_a_bomb94) reported
@HBOMaxHelp @anyahs_ It is also trash on Roku. Based on the diversity of devices in this thread, I’m pretty sure the app is the issue, not the streaming device
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O (@MySpangledNotes) reported
Having trouble resubscribing to HBO MAX on your Roku? Turns out you must first delete the app, and then reinstall it to resubscribe. Meanwhile Roku has no problem letting you resubscribe to similar app you purchased through its own channel, with no fuss. Hmmm🤔
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CapAm (@MJzAngel) reported
@hbomax Your app on Roku keeps crashing. Please fix! I've already tried uninstalling and re-installing. Signing out and back in.
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matias concoby (@conmatias) reported
I will never buy another @Roku product ever again. Their customer service is terrible, and they couldn't care less about you as a customer.
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Hawk_Trading 🐤 (@DewConnoisseur) reported
THIS IS WHATS UP!!! Made a really bad error yesterday & thought i closed a call. Apparently rode it to the bottom. Sold this morning for -1100 loss again. But i played $ROKU and $FB with @AjTrader7. FB for $2400 ROKU $4200. This week total net with #ACT was $8,852.77.
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Investor (@Investo23620880) reported
@HedgeyeComm Sorry don't agree. They don't have a ton of leverage. See YouTube TV situation. Imagine Hbox max or Disney+ decides to pull out of Roku, their stock will crash in double digits %. OTT creators know that very well. And OTT also knows Roku has tough competition from Google TV
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LaMarr Parker (@mindmaster319) reported
@ATTHelp @jaythomps I had the same problem on my Roku. I dumped AT&T now until it's fixed. I have YouTube TV now
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TeamYouTube (@TeamYouTube) reported
@JamiCMichele This issue about YT app not working on Roku is now fixed. Let us know if you're seeing otherwise.
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Jeff Knaack (@knaackbuilt) reported
Update: I bought a new Roku streaming stick + to replace the 3600x I was using and while the UI problems are sorta solved the app is incredibly slow still. Streaming app designers: EVERY screen of your app does not need a background video. It doesn’t enhance my experience.
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anamatopoeia (@lseeburr) reported
@SIRIUSXM Is there a problem with the Roku app for streaming? I can't stream on either one of my tv's. The app opens and then immediately shuts down.
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Eric (@workasusualNO) reported
@Sling the worst update to your guide on the app on roku! Can't bring guide up without losing sound of what you're watching, favorites no longer at top of guide so you have to scroll through all the crap channels. This is just what i saw in first 2 minutes. Give me time.
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Rhonda McKnight ~ Meet the Bennetts and Ingrams... (@rhondamcknight) reported
@hbomax This app is not working on Roku or Android tonight. It's been a problem for a few weeks. It cost too much to be this glitchy.
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eric (@goodnesspt_2) reported
Lmao the @hbomax app is unusable on Roku right now
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Andi Blodgett (@AndiBlodgett) reported
@bowiesplaylist @TheRokuChannel I definitely missed why everyone is hoping the Roku channel is going to help us out and #SaveZoeysPlaylist. Can you get me up to speed?
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Tammie Mayes (@eimmat2) reported
Is anyone else having trouble loading @YouTube and @netflix on their @Roku device??? I subscribe to Disney+ and am having no trouble loading it but YouTube and Netflix keep kicking me out…