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Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Marine City, MI 1
Clinton, WA 1
Urbandale, IA 2
Knoxville, TN 3
Arlington, MA 1
City of Saint Louis, MO 1
Santiago, Santiago Metropolitan 1
Louisville, KY 1
Tolleson, AZ 1
Denver, CO 3
Chicago, IL 1
Rio de Janeiro, RJ 2
Canonsburg, PA 1
Brooklyn, NY 1
Slidell, LA 1
Houston, TX 2
Phoenix, AZ 3
Kassel, Hesse 1
Fishers, IN 1
Township of Evan, KS 3
Yuma, AZ 1
Morro Bay, CA 1
Quixeramobim, CE 1
Gilbert, AZ 1
Minneapolis, MN 2
Gibsonia, PA 1
Seattle, WA 1
Tucson, AZ 1
Toronto, ON 1
Westfield, PA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • algrendh
    Al Grendh (@algrendh) reported

    @Roku this hdcp error is fcking annoying. can't you fix this 💩??

  • iii_lonell
    Lonell Fletcher III (@iii_lonell) reported

    @Roku fix your live tv displays. It shouldn’t be so hard to list what’s being shown when it’s supposed to be in constant rotation. I’m sick of seeing NO DATA AVAILABLE

  • arnettjerry66
    Jerry Arnett (@arnettjerry66) reported

    @Roku Trying to get ahold of Support on Roku is impossible anymore They have a chat section that doesn't work when pressed, I canceled my trial offer and still get charged for a month's worth! I think I'm going to have to end Roku now

  • realitybites_11
    Reality Bites (@realitybites_11) reported

    @Roku @RokuSupport your product is becoming unusable. Constantly unpairing the remote after exiting an app.

  • largemarge707
    Mario Banda (@largemarge707) reported

    @Roku just got home from work, sat down to watch the game on Peacock. But guess what. Your stupid widget had the France Spain score displayed. One of the last few world cup matches left to watch and your stupid home screen ruined it for me🤬🤬🤬🤬

  • MattSmithFOX13
    Matthew Smith (@MattSmithFOX13) reported

    @KirkYuhnke @MatthewKeysLive @Roku Our dumb TV is 10+ years old — biggest issue we’ve ever had: a volume button is a little touchy. We’ve swapped out smart tech multiple times, always on sale. Likely saved us a crazy amount of $$$ in a decade-plus.

  • DonJuan391
    DonJuan391 (@DonJuan391) reported

    Why is the @AMC_TV plus app not working on @Roku AMC Plus not working on Roku TV has been a problem for a while now.

  • Nauseum62
    Buttery Duck (@Nauseum62) reported

    @Roku @meetatmidnights Doesn't work. All I get is the options to close or remove.

  • MizNizzle
    Mitch (@MizNizzle) reported

    @hooplaDigital programming on @roku tvs has problems with closed captioning. Won’t display text. Happens across multiple TVs/setups. Can’t pause video either. Happens a lot.

  • __kbolaydiggs__
    ky baby (@__kbolaydiggs__) reported

    @Roku might be the worst TV brand ever. Remotes never work, when you try to use a mobile remote it can never connect to the TV.. Let’s get it together.

  • djmikebryant
    Mike Bryant (@djmikebryant) reported

    @Roku please bring back the other Home Screen. This new one is awful. Thanks

  • USmileIClick1
    USmileIClick (@USmileIClick1) reported

    Finally, @Roku My mother has limited vision. When you force changes to your UI, like putting things in “quick access” you add unnecessary frustration for her and me, because I have to come fix it. Think about your users and not you pocket book or your crappy 20 YO UI devs.

  • Henrywelch63
    Henhouse henry (@Henrywelch63) reported

    Hey @Roku I not happy right now! Tried to get an issue settled, and your AI assistant was no help. Tried to call corporate customer service, it said I might not even get a call back! REALLY!!!

  • MrsRedRage
    Duchess of Phelps (@MrsRedRage) reported

    @Roku your AI generated commercials are awful.

  • chrisbjohns
    CBJ (@chrisbjohns) reported

    @Roku one of your updates completely crashed my Roku brand TV. Any support tips? This seems to be a common issue in recent weeks.

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