Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ashburn, VA | 3 |
| Englewood, FL | 2 |
| Houston, TX | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Vitória da Conquista, BA | 1 |
| Cincinnati, OH | 1 |
| Floresta, PE | 1 |
| São Luís, MA | 1 |
| Santa Cruz, CA | 1 |
| Pittsburgh, PA | 1 |
| Hendersonville, TN | 1 |
| Marquette, MI | 1 |
| Neustadt in Holstein, Schleswig-Holstein | 1 |
| Canonsburg, PA | 1 |
| Neustadt in Sachsen, Saxony | 1 |
| Jamestown, TN | 1 |
| Roslyn, NY | 1 |
| Mesa, AZ | 1 |
| Aubervilliers, Île-de-France | 1 |
| Williford, AR | 1 |
| Las Vegas, NV | 1 |
| Townsend, MT | 1 |
| Greensburg, PA | 1 |
| Harrisonburg, VA | 1 |
| San Antonio, TX | 1 |
| Greenwood, SC | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Heather johnson
(@momoftuckwes) reported
@BallySportsSO is there an issue with y'all and @Roku ? Can't get the @Braves to play.
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Xfinity Support
(@XfinitySupport) reported
@stick702 I'm sorry to hear that the Xfinity Stream app is not working on your Roku or phone. I know that must be frustrating. Don't worry though, you've come to the right place for help. Please send me a DM with your name and the address on the account. -Laura
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Isabel Sala
(@IsabelSala2) reported
@RokuSupport @ThatOrangeDrank @RokuSupport Im about to get rid of our Roku and switch to Apple TV because of NO Roku telephone support. Many times Roku is down or doesn’t work and their recording says telephone support only for new customer set-up! Response?
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🌻 Red the White Lion 🌻
(@RedLaurent) reported
@SinabuKaru Really? Huh. I've had a G TV for a few months now and we love it. But never used Roku before either. Not had crash issues though.
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mark 🇺🇦
(@minisculemark) reported
@Tynegall @remsteale @anon_opin must be different to mine then, both the ones i've had work no matter where the remote is, even worked when i tried using it under several blankets and pointed in the opposite direction of the tv. In fact i think my first Roku used it as a selling point
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Have Phaser, Won't Use Transporter
(@alfetta159) reported
@Crackle_TV Can you fix your website? FAQ and Supported Device Links show expired certificates. I can't figure out how to log on to Crackle on my @Roku device.
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Elaine
(@Elaine62591854) reported
@RokuSupport @_hope_enlow How about having the Roku work
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Nathan
(@indiananathan) reported
Bought my parents a brand new Roku. Installed it Monday. Discovery+ app absolutely will not work. They try to start a show, it plus for maybe 5 seconds, cuts back to the main Roku menu. It's the only app doing it. And, of course, the only app they truly care about. Figures.
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Josh
(@WrestleWithMtns) reported
@SeanRossSapp I’ve watched every AEW ppv on B/R on my Roku and have never had a single problem. Maybe I’m lucky. I cable internet too, so nothing crazy. What problems were people having?
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Sydney Chandler
(@syds180turn) reported
@RokuSupport When I try to play something on the Roku Channel, it immediately pops back to the home page. It worked fine yesterday, but today it would work. What's going on?
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Holtzman Engine Furburger
(@ReginoldValjesu) reported
******* Roku glitch making it an entirely different night.
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Justinian/Noxus
(@JustinianKnight) reported
@JekadoMeow This might be the only option now as full screen sharing doesn't seem to work on my roku anyways. Guess I'll order one.
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Mike Albanese
(@msajeep) reported
@TeamYouTube who do I contact for issues I’m having watching any live content with YouTube TV on a Roku?
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RADRIGO
(@n8radrigo) reported
Ayo @Roku why does the @Spotify app not work on the TV's? @RokuSupport
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OBrienWannabe
(@BrienWannabe) reported
Technology confuses me. Had a power outage yesterday in the middle of watching a YouTube video on my Apple TV. Power came back on some hours later, my Roku turned on instead of the Apple TV, when I have both devices plugged into a switch where you have to push the button to get
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