Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 4 |
| Houston, TX | 3 |
| Atlanta, GA | 2 |
| Brasília, DF | 2 |
| Englewood, FL | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Santa Maria, PR | 2 |
| Columbia, SC | 1 |
| São Paulo, SP | 1 |
| Benton, AR | 1 |
| Saint Cloud, MN | 1 |
| Fayetteville, NC | 1 |
| Sterling, VA | 1 |
| Bel Air, MD | 1 |
| Berlin, Land Berlin | 1 |
| Monterey, CA | 1 |
| Gainesville, GA | 1 |
| Springfield, MO | 1 |
| Jacksonville, FL | 1 |
| East Syracuse, NY | 1 |
| Vitória da Conquista, BA | 1 |
| Cincinnati, OH | 1 |
| Floresta, PE | 1 |
| São Luís, MA | 1 |
| Santa Cruz, CA | 1 |
| Pittsburgh, PA | 1 |
| Hendersonville, TN | 1 |
| Marquette, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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Ross McKillop
(@rsmck) reported
@davidareader @Roku @HisenseUK For smaller rooms I think it definitely is. Problem is a 48” or 55” OLED monitor either doesn’t exist or costs a fortune. I can’t help but think there’d be a demand for a panel with just HDMI in (don’t even care about speakers - external ones are better!)
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Danielle DeHommel
(@music_junkey) reported
Some of the WORST customer service I’ve ever experienced is hands down @Roku I keep being told different things and being made different promises that are not communicated to other departments. Ive been trying to return something for a month…it’s ridiculous
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Kris de Koff
(@kris_de_koff) reported
@Shamenize @Roku @YouTube Well your not in broadcasting; arrogance you’ve confused with knowledge. Why if your an IT guy wouldn’t you have your devices wired? YouTube is a non issue; it can be Airplay’ed .. if helping others w knowledge is arrogance ; then (I am the most arrogant) people deserve truth
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B.E.A.N.
(@lil_reeece) reported
Anyone else Roku not working??
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『Nyarla Haiyore』WE FAAAAALLLLL
(@CrabCake115) reported
Dont ever ******* let someone put Roku's in your house. Stupid ******* things CONSTANTLY interrupts our routers internet whenever they are on. And despite how EVERYONE ******* knows its a problem they refuse to get rid of em.
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janay ⛈
(@lolanyways_) reported
has anyone had a problem with a defective @Roku i bought 2 im on my third one none of them connect to the wifi i restarted my motem i restarted the device i called to confirm my wifi pass and i disconnected 3 different devices in my house and reconnected to make sure i was right
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Patrick Dickey
(@PatrickDickey) reported
@askparamount Why is your app not working on Roku today? If I restart my TV, I am forced to sign in. If I try to sign in on the web, it takes three or four tries before it says it's successful. Then I get a black screen with Paramount+.
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becca
(@rflei) reported
Is anyone else having trouble with their @Roku TVs? We have multiple (and different brands) and the only app that works is Netflix. We’ve tried everything to “fix” it and can’t figure it out. It’s so frustrating!
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RachelM 💙ScreamingFirehawk💙
(@Entr_My_Wrdrobe) reported
@FFODisasterTeam @RokuSupport Same issue! We can't use the roku at all & can't check for updates bcuz it's not recognizing that we have a network connection! It's Thanksgiving eve.. we're having guests soon! We need this fixed stat!!!
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@ironictwist
(@HughRomine) reported
@Roku @TheRokuChannel has bricked my Roku TV with the update to fix what they broke with the last update. Now NO channels load. What's up @Roku ?!
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Don Ente Magnusson
(@DonEnte) reported
@MyDealSecrets @Roku I’m pretty sure that *can* be done… if you give me your login ID and password (and credit card info, just in case), I’ll set up that option for you. 🤪🤪🤪
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harriet :p
(@milfrriet) reported
@RokuSupport my wifi never works on my roku pls help
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Michael J
(@WthaHatchet) reported
@RokuSupport My Roku Streaming Stick 3800x Doesn't work at all now since the update.... Please help!
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arthur yankasky
(@yankaskya) reported
@OptionsCharting Out of many stocks that I’ve surveyed, ROKU was one of the few that actually went up on increasing volume, relative to yesterday. Did we find a bottom? Those dark pool prints on BB could help us figure that out potentially.
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Uncustomary™
(@uncustomarylove) reported
@AppleSupport Yep obviously did and checked all those things. And it’s not a Roku issue because like I said all 9 other apps are fine and it is only Apple.
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