Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 3 |
| Houston, TX | 3 |
| Brasília, DF | 2 |
| Englewood, FL | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Santa Maria, PR | 2 |
| Benton, AR | 1 |
| Saint Cloud, MN | 1 |
| Fayetteville, NC | 1 |
| Sterling, VA | 1 |
| Bel Air, MD | 1 |
| Berlin, Land Berlin | 1 |
| Monterey, CA | 1 |
| Gainesville, GA | 1 |
| Atlanta, GA | 1 |
| Springfield, MO | 1 |
| Jacksonville, FL | 1 |
| East Syracuse, NY | 1 |
| Vitória da Conquista, BA | 1 |
| Cincinnati, OH | 1 |
| Floresta, PE | 1 |
| São Luís, MA | 1 |
| Santa Cruz, CA | 1 |
| Pittsburgh, PA | 1 |
| Hendersonville, TN | 1 |
| Marquette, MI | 1 |
| Neustadt in Holstein, Schleswig-Holstein | 1 |
| Canonsburg, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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LAVADA WONG
(@LAVADAWONG3) reported
I am trying to rent a movie on Apple TV+ (on the Roku app if that matters). When I click "rent" I am then prompted to scan the QR code and sign in on my phone to complete the transaction.
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Nick Dunlavey
(@ndunlavey) reported
@ITVXhelp @ITVX Yes, I had tried that. It didn't work. This is on a Roku.
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Brad McConahay
(@BradMc) reported
@WiscoFTW @MLS @worldsoccertalk Sorry for the delay, just saw this. Doesn't work. Shows a generic error in browsers. After adding it to Up Next, it shows "Video not available" error on Roku.
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Ryan T. Grange
(@ryangrange) reported
Fuckmothering @DisneyPlus with ads doesn't work on Roku? Are you kidding me? What the duck (oh I'm leaving that typo) are you thinking?
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Jim Ray
(@jray9242) reported
@hulu_support Why does my Hulu buffer and stop working? The buffering happens on the Laptop and it hangs and gives me a restart error on my Roku device.
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Sam Bartlett
(@88SamuelB88) reported
@NESN Hello NESN and NESN 360: On Roku using NESN 360, selecting the Sox-Yankees game is sending users to regular NESN ("Sports Stars of Tomorrow") instead of the game. This is lame. Can you please fix?
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Mike Idle
(@mikeidle) reported
@CtrlAlt_Deleted @hulu_support Oddly having the same issue on my Apple TV but works fine on my Roku. 🤔
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Robert Scoble
(@Scobleizer) reported
@EPro The problem is if you have a full blown Dolby Atmos surround sound/spatial audio system then Apple TV is way way way way way better sounding than Roku is. The new rendering system for audio in Apple is freaking amazing on my Sonos.
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SOPHIA NUNEZ
(@SOPHIAN80579457) reported
Xbox One and Roku both have a problem with horrible shuffle times on Apple Music playlists. Spotify has no this issue. What is the fix for this?
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Pluto TV
(@PlutoTV) reported
@DaddyDankNugs Hi there! We're sorry to hear you're experiencing freezing issues on your Roku device. We have a few questions for you, to help troubleshoot your problem. Please send us a DM with your device details and what you were watching when this happened, so we can investigate.
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Pluto TV
(@PlutoTV) reported
@zipdog_ Hi there! We're sorry to hear that you're having trouble launching the app on your Roku devices. We have a few questions for you to help troubleshoot your problem. Please send us a DM, including the exact model of your device, to kick things off.
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Bexel Initiative
(@BexelInitiative) reported
@ctjlewis @HipCityReg Quarter mil is a scooch helpful. Hardware is hard but worthy. It's ludicrous, if building some SaaSyness. It's a big bet. God only knows if it'll work. Magic leap, phoneless phone, many others are relevant comps. Nothing is determinative. Sonos, Roku, etc shouldn't exist either
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BrokenSpokes
(@JayEyeThree) reported
@slinganswers You haven't helped. You didn't even respond to my second updated message. FREE APPS, have Cinevault, yet you won't fix yours. Roku's works. Tubi too. We refuse to pay month after month for a shabby product. Fix the channels or lose another customer.
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Goldenpeel
(@Teemo_Daewi) reported
Description: Roku's parlor has been Grace's home ever since she first entered Hilumia. Roku took Grace in as her daughter when she was broken and homeless. Their infamous reputation was well known. The word on the alley was clear: "Mess with Roku. There is no saving Grace"
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Andronian
(@Andronian42) reported
trying to put YouTube on this TV while I work on dumb ****. Wii U has working YouTube thanks to homebrew ****, but I need captions and it doesn’t support captions on the TV for some reason. Roku 2 has YouTube, but the app works about as well as Crysis would on an Amiga.