Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Buffalo, NY 3
Dallas, TX 3
Hamilton, OH 3
Birmingham, AL 3
Columbus, OH 2
New York City, NY 2
Jacksonville, FL 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Philadelphia, PA 2
Orlando, FL 2
Seattle, WA 2
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1
Blacklick, OH 1
Ogema, MN 1
Acworth, GA 1
Omaha, NE 1
Wapakoneta, OH 1
Herrenberg, Baden-Württemberg Region 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemini_Wolf70 Hello Puppy (@Gemini_Wolf70) reported

    @disneyplus Unless you use @Roku @RokuSupport and you don't see your profiles but have a PIN field that doesn't work as well. App is busted PIN sucks even when off.

  • MarkSzili Mark Szili (@MarkSzili) reported

    @MSmaniac_au @shanselman WebOS is hardly bespoke, the OS has been around since 2009. All the other apps on the platform work fine, did not take Disney+ long to get onboard, Paramount+ are trying to push Apple TV and Roku. I don't want extra hdmi boxes, I want content on my 4k Oled TV that looks amazing.

  • bengothard72 Ben (@bengothard72) reported

    @weswyattweather roku app is not working

  • amnichols Anne-Marie @ This Mama Cooks! On a Diet (@amnichols) reported

    @RokuSupport @aprilsbunch505 Very interested in having a @CNNplus channel for the Roku. Until then will watch it on my computer, iPad, or laptop. Or will try casting it onto my TV from my iPhone. (If I can get that to work...always flakey at best.)

  • FaroozTuan Farooz Turan (@FaroozTuan) reported

    @SNYtv @Starlingmart Fix your app on ROKU

  • DavidFriedel David Friedel (@DavidFriedel) reported

    @CNNplushelp It would help to tell Roku customers an actual date to put in our calendars. It would be too bad if we just forgot about it because it doesn't work on our equipment.

  • briellethomas9 StillTrying😬😬 (@briellethomas9) reported

    @rennerpetty01 @Roku I just got a @stemplayer and I’ve been stuck on it for hours!!!! Help me find something else

  • JeffTJewett Jeff Jewett (@JeffTJewett) reported

    @roku guessing no one monitors these things or cares you have a horrible product. Same issue again tonight! Someone help

  • unvaxxedistan Unvaxxedistan (@unvaxxedistan) reported

    I have to say, dealing with a broken @TCL_USA TV is bad. The damn thing is 2 years old and just keeps rebooting. @RokuSupport live chat was even worse, they had the ***** to tell my wife to "buy another Roku TV" without even troubleshooting the issue. I'm buying another brand.

  • GaryRWard Gary Ward (@GaryRWard) reported

    @SamRosenthal10 I'm watching through google so maybe it's this? I don't have apple or roku though. I'll message them and see if it's an error.

  • ArkaciaVentures Arkacia Ventures (@ArkaciaVentures) reported

    @Spotify We have a problem with our Spotify on Roku. There is a playlist we want to remove but there is no way to remove it. How can we fix that? The Spotify app under Roku seems to have fewer features. #music #MusicStreaming

  • ashmdavidsonn ashlynn (@ashmdavidsonn) reported

    disney + on app on roku us one of the worst things ever

  • bclark1000 Bob Clark (@bclark1000) reported

    @profgalloway @CNNplus @sarasidnerCNN I have a question. Why did you guys launch when there was no way to deliver content. No Roku, Android TV, or Smart TV's. The Firestick App does not work and according to my son, the Apple box app only works about half of the time. How are we supposed to watch?

  • Toddwrtr Todd Erwin (@Toddwrtr) reported

    @thomasryan Four months of no 4k HDR on the Paramount+ app for Roku. Tech support said that Roku update v11.0.0 would fix it. Now we are being told to expect a resolution in May? What are you planning to do for Roku users in the meantime?

  • death2bananas Tay Giglio (@death2bananas) reported

    @HBOMaxHelp Paid for your service to watch #OurFlagMeansDeath. The commercials break the subtitles. I shouldn't have to pay five bucks extra for subtitles. If I do the commercial sub, the STs don't work on my roku tv. But the no commercial sub, the STs work. WTF. Discrimination?

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