Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 5
Phoenix, AZ 4
Buffalo, NY 3
Minneapolis, MN 2
Ashburn, VA 2
Melbourne, FL 2
Columbus, OH 2
New York City, NY 2
Portland, OR 2
Round Rock, TX 2
Cranberry Township, PA 2
Hamilton, OH 2
Philadelphia, PA 2
Troy, MI 1
Cambridge, England 1
San Jose, CA 1
Simi Valley, CA 1
Du Quoin, IL 1
Peoria, AZ 1
Rehoboth Beach, DE 1
Mechanicsburg, PA 1
De Witt, IA 1
Tucumã, PA 1
Park Hills, MO 1
Redwood City, CA 1
Laconia, NH 1
Gassville, AR 1
Blacklick, OH 1
Ogema, MN 1
Acworth, GA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • cullend Cullen (@cullend) reported

    @alexlmiller @AlmostMedia @alex RUDE. Excuse me but my former colleagues that went to work on the Fire UI lifted some of my design bits almost pixel for pixel and I like the nostalgia and think the work from 12 years ago was timeless and I’m sorry y’all would settle for Roku

  • jonesmeister1t1 JTJONES (@jonesmeister1t1) reported

    @jeremynmo @Roku And worse, @Roku #Roku doesn’t give a hoot. Customer Service is a foreign phrase to them. My TV programs get stuck on a blank black screen with the word “AdInfo” in the upper corner. Dozens have reported, yet Roku treats as a series of individual issues, and offers no help. #sad

  • metallimyers Justin Myers (@metallimyers) reported

    @RokuSupport It’s fixed now but my Roku was completely frozen when the service outage was taking place.

  • ambargypsy74 Patty Montgomery (@ambargypsy74) reported

    @SouthernGypsy11 I am having Roku issues too.

  • David_M_Giles David Giles (@David_M_Giles) reported

    @golfermike49 @NestBetter @HedgeyeComm Imo all these new media companies mask the issues of old media in shiny new delivery. Sports are expensive, with limited though passionate audience. Good longform content is expensive and hard to make. Delivery alone is limited, ie Roku is a new cable box.

  • 0Fear_3Sons ...You can't scare me. (@0Fear_3Sons) reported

    Look, if I (a college educated millennial) can't get Uverse to work with a Roku TV, then how ******** is my 73-year-old mom supposed to do it? Like WTF Costco, stop selling this **** to senior citizens.

  • WestLADemClub West LA Dem Club (@WestLADemClub) reported

    .@Roku I watched the first ep of @AppleTV’ “For All Mankind” last night. Great show. Wanted to watch more tonight, on same setup in my living room, but instead I’m getting some f’d-up HDCP Roku error. Audio but just a tech ‘help’ screen, says tear down Roku, TV, and AVrcvr. Wtf?

  • xphile101 Michelle (@xphile101) reported

    @Hal_Kaiser @Courtstar413 @hulu Interesting. I haven't had any real issues previously with any apps. It's fairly new but not brand new. I have a Roku as well and really don't like it (or its remote), but it's an older one.

  • Everlast56 Ada (@Everlast56) reported

    @nbc Fix your GARBAGE APP on the Roku. The sound has not worked properly since LAST AUGUST. FIX IT NOW. Jesus CHRIST.

  • grunt_dis Dis Grunt L'd (@grunt_dis) reported

    @nepatsfansx3 @verizonfios @VerizonSupport Having same issues on Fios, switched to Fox Sports on Roku and no issues. It's definitely on Verizon's side.

  • __itssQuiii NLM🤎✨ (@__itssQuiii) reported

    my roku app work when it wants to 🙄

  • MySorryHeart Nobody Special (@MySorryHeart) reported

    @BatesMotel1974 It’s never been as reliable as my roku, but it’s gotten far worse the last couple of weeks. I’m sure it’s the fire stick. I’m tempted to say it’s not fitting correctly physically, but it looks ok, and often it’s purely a Hulu problem.

  • drneil667 Neil Jackson (@drneil667) reported from Harlesden, England

    @blogmywiki I think I had this problem once. I’ll check my Roku settings and report back.

  • BigStickClub Angelo Dallas (@BigStickClub) reported

    @Roku When I talked to YouTube, they told me the problem was at YOUR end! Please Advise

  • polajenko Alexei Polajenko (@polajenko) reported

    @tennistv #tennistv you have NOT fixed your broken #roku app. It’s been 3 weeks!!! No response from support. #ignoring all emails. @atptour

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