Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ashburn, VA 3
Englewood, FL 2
Houston, TX 2
Sherburne, NY 2
Rock Hill, SC 2
Dallas, TX 2
Santa Maria, PR 2
Minneapolis, MN 2
Canonsburg, PA 1
Neustadt in Sachsen, Saxony 1
Jamestown, TN 1
Roslyn, NY 1
Mesa, AZ 1
Aubervilliers, Île-de-France 1
Williford, AR 1
Las Vegas, NV 1
Townsend, MT 1
Greensburg, PA 1
Harrisonburg, VA 1
San Antonio, TX 1
Greenwood, SC 1
Plano, TX 1
Gaithersburg, MD 1
Watertown, WI 1
Bellingham, WA 1
Gowanda, NY 1
Craigmawr Beach, ON 1
Jersey City, NJ 1
Paço do Lumiar, MA 1
Springville, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • SeeDubyaSee Chris Colby (@SeeDubyaSee) reported

    Gotta find some time to research setting up a VPN and if one would work with my Roku TV. Don't know where to start. Probably with a notebook, a pen, and a Google search.

  • Sawtaytoes 👨‍💻 Kevin Ghadyani (@Sawtaytoes) reported

    Emailed @Crunchyroll 4 problems I was having. Two of them with my Roku, one about the resolution of the app on the NVIDIA SHIELD, and a 5.1 audio issue. Not one question was answered, and they told me to change the DNS settings on my SHIELD. Uh... Did I email an NPC? plz help

  • cestkevvie C'est Kevvie (@cestkevvie) reported

    @netflix why has y'all's roku app been so buggy lately? Slow as ****, nothing opens, clicks the wrong thing... none of the other apps are having this issue...?

  • Winghed Jamie McFarland (@Winghed) reported

    @Shudder The AMC+ app on Roku continues to underwhelm. Needs some work.

  • lilly64 Robin (@lilly64) reported

    Why is the @AppleTVPlus app on @Roku a complete piece of ****? It’s glitchy, skips, freezes. Um-installing, re-installing and rebooting doesn’t help. Now I’m trying to watch CODA and the on-screen dialogue is not showing up, which ya kinda need since everyone is signing!

  • cntr98 Wes Beardall (@cntr98) reported

    @Roku Why won't the Los Angeles Kings feed work on your system???? Every other feed is working. The Kings feed is working on other platforms, so it must be YOU!

  • leonikatanya yikes (@leonikatanya) reported

    My Roku app doesn’t load in on my iPhone 14 Pro Max. I’ve tried redownloading it but it still doesn’t work. Any help?

  • Themariocrafter Google Juice (@Themariocrafter) reported

    @skim71 Additionally, Smart TV forensics is really unknown as of now, and there are a few platforms with ZERO “real” forensic work that have BILLIONS of users, Roku OS, SmartCast, VIDAA, and Tizen.

  • sunsandcindy Cindy Martin (@sunsandcindy) reported

    @ReelzChannel All of a sudden Reelz Now not working....keep getting an Xfinity error even on Roku....total trash🚮

  • LoriPettit12 Lori Pettit (@LoriPettit12) reported

    Begin day 5 of #RainbowBridgeCat. Torn between getting actual work done or drinking coffee and mindlessly binging old sitcoms on ROKU. Will probably chuck it all and go on a grocery/dog food run, then wind up with face buried in a DQ large vanilla cone.

  • beaty_beaty9 Randy Beaty (@beaty_beaty9) reported

    @AmazonHelp I’m using Roku ultra. It’s 2 years old / 4K. I didn’t have problems for about a year. Now it only gives me sound and no picture. My tv is Samsung and it’s top of the line. I have no other issues with other apps.

  • anime_ryan6969 Ryan (20) (@anime_ryan6969) reported

    @RokuSupport ive spent three hours now trying to connect my ps5 to no avail, and in the process I tried every different setting, different HDMI cords and HDMI’s, reading online troubleshooting things and it still doesn’t work. Tried a second roku, still no. Tried a tv that isn’t

  • LoriPettit12 Lori Pettit (@LoriPettit12) reported

    Begin day 5 of #RainbowBridgeCat. Torn between getting actual work done or drinking coffee and mindless binging old sitcoms on ROKU. Will probably chuck it all and go on a grocery/dog food run, then wind up with face buried in a DQ large vanilla cone.

  • Lary9 L.E. Alba (@Lary9) reported

    @Roku @RokuSupport9 I've tried to "Sign In" and/or "Create a New Acct" from my Amazon Fire Stick, following your instructions, three times. Nothing works like you say it's supposed to. I can't even get to square one. Maybe bcz I owned a Roku HD streaming box for 10 yrs. (~)

  • Xmetalfanx Xmetal (@Xmetalfanx) reported

    if i remember the fine people at @MyRadarWX (@ the app) said they couldn't make this happen because of the way @Roku 's OS is or something but it'd be nice IF there was some way the two could work together and get it so there COULD be a Roku app

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