Roku Outage Map
The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Roku users affected:
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Buffering
Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 2 |
| Houston, TX | 2 |
| Ashburn, VA | 2 |
| Sherburne, NY | 2 |
| Rock Hill, SC | 2 |
| Dallas, TX | 2 |
| Santa Maria, PR | 2 |
| Minneapolis, MN | 2 |
| Plano, TX | 1 |
| Gaithersburg, MD | 1 |
| Watertown, WI | 1 |
| Bellingham, WA | 1 |
| Gowanda, NY | 1 |
| Craigmawr Beach, ON | 1 |
| Jersey City, NJ | 1 |
| Paço do Lumiar, MA | 1 |
| Springville, NY | 1 |
| Sierra Vista, AZ | 1 |
| Brooks, AB | 1 |
| Itu, SP | 1 |
| Pueblo, CO | 1 |
| Sioux Falls, SD | 1 |
| Schenectady, NY | 1 |
| Street, MD | 1 |
| Wexford, PA | 1 |
| Hardeeville, SC | 1 |
| Orlando, FL | 1 |
| Petersburg, VA | 1 |
| St. Louis, MO | 1 |
| Westmont, IL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Roku Issues Reports
Latest outage, problems and issue reports in social media:
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•Brooklyn•
(@BrooklynMoyer) reported
So this whole time I thought my dock for my switch just didn’t work for Roku tvs and I finally tried it on a different tv and it also didn’t work and I’m fr gonna have to break and buy an almost $200 brand new dock if I wanna connect it to the tv.. I AM MAD
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Steve Kraemer
(@SteveKraemer7) reported
@ESPNFANSUPPORT I cancelled ESPN via Roku. ESPN needs to fix their ****!!!!!!
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Patrick Gallagher
(@pgal_6) reported
@Roku why is your customer service so terrible and why do none of the ******* apps work on your TVs. Like I connect to my cable provider every time and y’all say stupid error then I call and you hang up on me. Well **** you too I hope you get coal and sued you *********
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David Kordalski
(@kord) reported
Guess I’ll have to buy a @Roku just to make the damn thing work. Back to multiple remote roulette.
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Mr. Heem
(@Ralfheem) reported
This NFL app on Roku is ******* terrible
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Steve Kraemer
(@SteveKraemer7) reported
@ESPNFANSUPPORT I have Roku. Got off work, and was soooooo lookingbforward to watchung it.
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Mike Thompson
(@mikethompsonx4) reported
from
Cedar Park, Texas
Don’t order @Roku. They don’t insure their packages and will not offer refunds if the package is stolen in transit. Terrible customer service. Stick with @AppleTV and @amazonfiretv
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Hayden 🥭
(@HaydenIsMondo) reported
Disney Plus is the worst streaming service that exists. It crashes on my PlayStation, and it crashes on my Roku TV, and it crashes on my phone, and I’m unsubscribed
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Steve Kraemer
(@SteveKraemer7) reported
@ESPNFANSUPPORT I don't have a TV provider. I use just internet, and pay via Roku. Like I said......... ESPN needs to fix their ****.
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earthisfun
(@earthisfun) reported
@TeamYouTube ESPN on a Roku. Here's some additional feedback.. users of your product just want to turn it on and have it work. We don't care about your revenue model and the need to add 3 commercials for the "right" to rewind. Pretty sure Alphabet has enough money w/o making users miserable.
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TheWolff
(@DwayneWolff1) reported
@hbomax instead of watching The Matrix Revolutions on your app I am watching it on Hulu since your app won’t work on my Roku TV nor my Xfinity Flex box. Wondering why I have either right now @Xfinity @Roku maybe time to just get a fire stick and by pass both.
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Korgan777
(@AaronKrautter) reported
@jmwilt21 Mismatch personal systems that work for me - Samsung galaxy note 9 - Moto 360 2nd Gen - Tozo T6 True Wireless ear buds - Dell Inspiron 13 2n1 laptop (hopefully upgrading to a higher end model soon-ish) - Custom Win10 PC I built awhile back - Roku
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tyson
(@tyson72755187) reported
@VIZIO you have the worst tv. Good *** brand and my Roku tv work a whole lot better then yours. WILL NEVER BUY NOTHING OF YALL AGAIN
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Paul Chin • 陈保罗
(@ohyeahpaulchin) reported
Roku TVs definitely got the worst remote in the game
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vvv
(@zfthinker) reported
@RokuSupport Thanks. I will try them. I do think this is a Roku software problem. The s/w is not deleting info about a channel. Could u please forward this to ur software people to see if this is the problem? Thanks.
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