Roku

Roku Outage Map

The map below depicts the most recent cities worldwide where Roku users have reported problems and outages. If you are having an issue with Roku, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Roku users affected:

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Roku players are a series of digital video & media players manufactured by Roku, Inc. Roku partners provide over-the-top content in the form of channels used to stream TV and movies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 4
Orlando, FL 3
Houston, TX 3
Chicago, IL 2
Atlanta, GA 2
Brasília, DF 2
Englewood, FL 2
Ashburn, VA 2
Sherburne, NY 2
Rock Hill, SC 2
Bradford, PA 1
Philadelphia, PA 1
Queens, NY 1
Rome, Lazio 1
Oakland, CA 1
Bakersfield, CA 1
Barueri, SP 1
Columbia, SC 1
São Paulo, SP 1
Benton, AR 1
Saint Cloud, MN 1
Fayetteville, NC 1
Sterling, VA 1
Bel Air, MD 1
Berlin, Land Berlin 1
Monterey, CA 1
Gainesville, GA 1
Springfield, MO 1
Jacksonville, FL 1
East Syracuse, NY 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Roku Issues Reports

Latest outage, problems and issue reports in social media:

  • hxney_tea A home depended on whom you’re with. (@hxney_tea) reported

    And @AppleMusic why are you not working on my roku tv?!

  • Iudicium86 IUDI (@Iudicium86) reported

    @scglowic @Sicclord1 People bring their Roku, Firesticks, and other streaming stuff all the time. Who wants to login to Netflix+Hulu+Disney+Prime individually on the TV's apps again for just a weekend stay, then forget to logout when leaving.

  • RoJack314 RoJack (@RoJack314) reported

    @urltv I've emailed app support numerous times for help with why Roku and Firestick apps don't work but the iOS the urltv app works.

  • JamieSmitten Jamie Smitten (@JamieSmitten) reported

    @RokuSupport Do you plan to address the current situation where your customers with a Roku Express device are not able to watch any streaming channels? No help online either. 😡

  • PLMJim Jim McKinney (@PLMJim) reported

    Hey @Roku why is my picture low quality, stretched, and rainbowy when I load certain streaming services (youtube TV, Prime Video, etc..), while others seem fine? The Home screen looks fine, but when I load a streaming service - bam!

  • Becmh58214 Rebecca Hebert (@Becmh58214) reported

    My TCL Roku tv. Every time I pause my tcl roku tv it changes from normal screen to stretch screen. And from stretch screen to normal screen. I’m always having to goto my picture settings to change it back. It is very irritating!!!! How can I fix this???!

  • jasonH21124 Jason H2 (@jasonH21124) reported

    @YouTube hey youtube I've noticed an audio issue the past few days on roku youtube app the audio is out of sync about maybe 4 seconds better on others and worse on some. Please fix this issue it's like watching a foreign movie where it's dubbed in English lol

  • BillyT2 Billy Triplett (@BillyT2) reported

    @Roku there is an issue with the Roku app not recognizing active Roku devices thus making the app worthless. It’s all over your recent reviews in the App Store so it’s not just me. Please fix!

  • youruglyclone Stanley Yeung (@youruglyclone) reported

    @italianpepsiman If this turns out to be like Roku, god help you.

  • pthomas1172 Patrick Thomas (@pthomas1172) reported

    @Roku @hbomax @TheLastofUsHBO Why did HBO’s servers crash???

  • CrysFromTheBx Crys (@CrysFromTheBx) reported

    Anyone else having issues with the #WETV app on @Roku?

  • CJCarter22 CJ Carter (@CJCarter22) reported

    I have auto play turned off in my settings but certain videos in categories like music will still auto play a new video in the same category. Watching on the Roku TV app. How do I fix it to not auto play? @TeamYouTube please and thanks.

  • jmc2038 Jonathan Coker (@jmc2038) reported

    @exceptions @Sicclord1 Agreed. And not having to login through your phone to get your Roku on network

  • RoJack314 RoJack (@RoJack314) reported

    @urltv I need help with my Roku and Firestick app... Keeps sayin renew subscription but I've done that. I have emailed support numerous times, the app support phone number is disconnected. I can watch on my phone but why are the apps not working?

  • ThatParis21 Paris ✨ (@ThatParis21) reported

    Thank god I got Xfinity on my phone cuz the app is not working on Roku #loveafterlockup

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