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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 04/14/2024 06:10

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  1. Online Features (28%)

    Online Features (28%)

  2. App Crashing (26%)

    App Crashing (26%)

  3. Device Failure (26%)

    Device Failure (26%)

  4. Website Down (11%)

    Website Down (11%)

  5. Sign in (7%)

    Sign in (7%)

  6. Errors (2%)

    Errors (2%)

Live Outage Map

The most recent Ring outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesTulsa Online Features
United StatesPlainfield App Crashing
United KingdomPoplar Sign in
United StatesIndianapolis Device Failure
United KingdomLiverpool Online Features
United KingdomLiverpool Online Features
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnandMcBride Along Came Johnny (@JohnandMcBride) reported

    @ring Still down ?

  • Hovisbap Steve Hudson #FBPE 🍀⛳🇮🇪💚 (@Hovisbap) reported

    @renogolfer @ring It's an amazon server issue

  • JLivengood Viviendo Bien (@JLivengood) reported

    @ring You should have notified customers of this problem... this has been going on for hours and I've recieved no email, text or anything! Missed opportunity to stay ahead of this @ring. It does make me rethink my personal security needs and how safe I feel.

  • Simon_daniel01 Simon (@Simon_daniel01) reported

    @iparnaby @ring This is part of the outage I presume as I have the same issue and I stupidly logged out of the app and I can’t log back in

  • mattmaso matt (@mattmaso) reported

    @ring This is such a joke! 6 hours (!!) outage and still no fix! Everthing we get is the same tweet over and over from @ring. My whole house is equiped with Ring alarm and cams, but after this I think I will cancel my protect plan and change to another brand!

  • durski91 Yeah (@durski91) reported

    @ring @amazon says our items were delivered but there's nothing on my steps. Too bad @ring is down. Can't check my cameras to see what happened.

  • djacid25 Djacid_ (@djacid25) reported

    @ring well rings slogan is " with ring . Your always home " yeah that's if the service isn't offline for hours . I had someone call at 9 at night and without the security of ring it was a little un nerving. Hope the issue gets resolved ASAP.

  • Jeff_DeVonde Jeff DeVonde 🇺🇸 (@Jeff_DeVonde) reported

    @ring what’s the access status? Are you still down?

  • jrosekonungrinn J. Rose Konungrinn 🎃 (@jrosekonungrinn) reported

    @ring @Kesh206 WTF @Ring? Do you just have a bot replying to this? That automated answer to everything is not applicable and completely inappropriate, especially given the seriousness of an all day security outage.

  • Carmino8 Carmen Carpino (@Carmino8) reported

    @ring Is it still down??

  • DanielRodger Daniel Rodger (@DanielRodger) reported

    @ring what is going on!!! All services not working!

  • YinkaKat Yinka Kat🤎🍯 (@YinkaKat) reported

    @ring Wtf?! I kept closing and opening the app smh you guys not informing customers when our security and homes are at risk, is pretty crappy! Not cool. Definitely disgusted 🥴

  • susienorfolksww susie (@susienorfolksww) reported

    @lisamp1986 @ring Their server is down

  • Richie_Brienza holiday szn 🦃🎄🎅🎁 (@Richie_Brienza) reported

    @pink_dottie @ring …and still down

  • aaafxonline AAAfx (@aaafxonline) reported

    @GrandiPapi_ @ring I live in Mexico and have the same f**** problem. It fell around 9am

  • HollyKeefer6 Trump's Snowflake. 🌊🌊🌊 she/her (@HollyKeefer6) reported

    @Heather73072259 @ring It does happen at least once a month. Other Ring users have reported that. I have buyer's remorse. I should have known another Amazon product is a piece of garbage.

  • SubstantionIgra Substantion _THEE_Igra (@SubstantionIgra) reported

    @ring Not when Amazon AWS is down, as it is today.

  • TermStayRes Terminate and Stay Resident (@TermStayRes) reported

    @GXPSS @ring Seriously, Ring, bad timing on the "look at what we can do" post.

  • Fareezy1986 Mister Fareezy©™ (@Fareezy1986) reported

    @BethVerensky @ring I've only got the doorbell buy I can't check anything I can't believe it's still not working

  • keek86 Kiki (@keek86) reported

    @ring while I understand that you're currently down I still have questions. when my service resumes will I be able to view activity at my doorbell from 12/6? I had a package likely stolen yesterday and I'd like to be able to see the activity.

  • BloatedBumbleB Bloated Bumble Bee (@BloatedBumbleB) reported

    @ring I understand a short delay, problems happen. But how many hours now has it been down? I'm in the U.K. this seems to be a world wide issue? To my knowledge, its been no less than five hours. I'm glad I don't use your full security system! You need a better way of notifying people

  • Ven_Shaw Ven Shaw (@Ven_Shaw) reported

    Hi @ring I appreciate that the app is down however because I couldn’t get into it, I triggered my own alarm and couldn’t turn off the siren without resetting the base station! That was fun for gone 9pm. Your helpline is also cutting calls off…

  • DrBustANut Adrian Martinez (@DrBustANut) reported

    @jhoustonphoto1 @ring I'd honestly just take it back and look into something else that isn't hosted by a third-party so you can have real security. Made the same mistake buying this garbage a year ago and have had nothing but time wasting issues left and right.

  • MNilly13 MV_Milly_Nilly13 (@MNilly13) reported

    @ring @pink_dottie My system was back up and running an hour ago and now it is not working again. Is this because of you? Confusing as hell because the error message says that it's the "user" internet connection causing the issue.

  • KTmac12 Kay mcerlane (@KTmac12) reported

    @GrandiPapi_ @ring Omg just spent hour trying to sign in.....thought I'd done something wrong, hope it gets sorted

  • todddlh Todd Fedora (@todddlh) reported

    The downside of @amazon being down is that @alexa99 doesn’t work, can’t follow light routines, and @ring is buggered up as well. So much for a “smart” home

  • jpflah1971 John Flaherty (@jpflah1971) reported

    @ring Ring has been down for almost 6 hours. When will the issue be corrected?

  • beth_tonnerxo Beth Tonner (@beth_tonnerxo) reported

    Anyone else’s #RingDoorbell and @ring app down?

  • Linda91021040 Linda (@Linda91021040) reported

    @ring Any update? My cameras have been down all day. No end it sight?!

  • studioxeoh studioxeoh ™© (@studioxeoh) reported

    @ring Down in LA get on @amazon and fix this stupid problem or we'll switch to a more reliable service.