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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (20%)
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Sign in (20%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Los Angeles |
Online Features | |
| Brunswick |
App Crashing | |
| Easley |
App Crashing | |
 Sydney |
Online Features | |
| Melbourne |
App Crashing | |
| Kansas City |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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🤷♀️
(@yayjaytoday) reported
@ring Hey there, I’ve tried posting on my neighborhood group a few times and it keeps getting taken down for no reason. There was suspicious activity at my door and I wanted to share it with my neighbors, and no one from your company is responding.
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Scuba Steve5387
(@scubasteve5387) reported
Gotta like installing your ring doorbell per the directions and it still messing up and @ring support telling me it's because I didn't use "common sense". Terrible company with terrible customer service.
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Nicola
(@nickers1973) reported
Im not usually a Luddite and himself pretends to be tech savvy… but we can’t set up new @ring #Ring doorbell - super annoying help interface. Not intuitive. Anyone got any real life experience/ tips?
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ADrunkDillweed
(@DillBontrager) reported
@ring Just wanted to follow up with this 8 months later. @ring never fixed the problem which was one of their known, broken, devices failing under manufacturers defect and being unable to be replaced as the device connected once when they opened the box and then put away.
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KH
(@TechNLogic) reported
@ring Literally all I could share is headlights triggering the cam at 1am… even though people only is only. Not even a new problem, you had this issue for years
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Luke
(@belowoceans) reported
@ring @alexa99 Still no homekit support huh? After all these years, it feels like a broken promise. Using homebridge isn't as good as proper support, what is actually holding support back?
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Dan Taxation Is Theft Behrman
(@DanForTexas) reported
@ring Lol no ****. And there's a charge cable you can get for the battery version but you have to run a cable because it's 12v. Neither of these meet my requirements and I'm sure you wouldn't exchange this one if it did.
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Jessica H
(@Jess_h4) reported
My ring doorbell won’t charge past 23% but because I’m 20 days past their 1 year warranty, ring has told me they “can’t do anything to help”. Don’t buy ring if you’re looking for a reliable doorbell. #ringdoorbell @ring @amazon
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Cliff Knott
(@cknott03) reported
@ring Help please. I have changed my mobile number in the app. When I log into my account online its trying to sends the verification code to my old number so I can’t log in ?
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Matias
(@MatiasReggeG) reported
@ring If I decide to have my doorbell and camera videos saved to your server, can I save them to a server that is under the privacy laws of the EU?
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Andrea
(@AndreaShadduck) reported
Is there any company’s that are like @ring but isn’t Ring?! I wanna switch over. I’m absolutely sick and tired of how many times @ring goes down. It’s bullshit. #Ring
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DATACENTREME
(@datacentreme) reported
@ring Why, when I made it completely clear in June last year, that my doorbell was not working & I no longer wanted to be a Ring customer, has £25 been debited from my account without pre-warning me or sending me a receipt? Pls can you arrange for a refund with immediate effect?
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DrMarioPepper
(@DrMarioPepper) reported
@ring Yeah too bad you sold me the battery powered pathlights and forgot to mention how the solar ones come out a week later. Worst you wouldn’t even do a swap. Very disappointed. One of the pathlights is already dead not working even with new batteries😡
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QuitaB
(@TnRedbone615) reported
@Ring Why even ask us to DM you for help, if you offer no help?? @AmazonHelp Is this your Policy too, since you sell their products? Do your reps hang up on paying Customers & promise a Supv call back, but no Supervisors calls Customers back either?
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Brit Brat LaFlare
(@bflare) reported
Why would my @ring just suddenly go offline!? Somebody send tech support!
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Micah
(@pinnacle7013) reported
@MasoniteDoors @ring @YaleHome If you want 800 doors a day in Iowa location I suggest fixing your sanders that work at half capacity and hiring your 30 individuals replacing broken equipment sooner rather than later drivers of our destiny...until you turn the key and the engine is dead
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ROC Financial Solutions LLC
(@robert_oc) reported
@WyzeCam are the worst! They loose connection all the time, do not aleart you that its lost, and will not reconnect. Buy @ring cameras instead!
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Timo Wong
(@K1ck3rTW) reported
@ring - I'm trying to login on the web and it keeps saying to enter in a verification code sent to my email. I never get the email :(
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Dan Taxation Is Theft Behrman
(@DanForTexas) reported
The state of video security is terrible. 🙄 Got a @ring floodlight cam. The power went out and so did the camera, even though the entire network is up on batteries. They have a battery version of the light you have to recharge, but the wired doesn't have a battery?
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eileen dover
(@TriMeOn) reported
from
Wichita, Kansas
@bkrudy @ring That's why I got the cameras. Until I worked from home, never knew about this vicious gang of delivery trucks driving down my street every day the dogs were working so hard to protect me from.
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mightymousecutie425
(@Nicoleg425) reported
@BadNuremburg @ring Accurate. I googled and fixed my own problem while tech support and I were getting to know one another for 2 hours 😩
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Joe Boag
(@jplusab) reported
@ring are your systems down? My devices have gone offline for no reason…
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Randy Garlinghouse Jr.
(@GarlinghouseJr) reported
@ring system down? Can’t load from anywhere.
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Brett Rudy
(@bkrudy) reported
Next time you gonna roll out a tech product, have your mom try it first. If she can't figure it out, you gotta fix the user experience. My tech skills surpass most moms, yet I can't figure out why my @Ring battery keeps dying even though it is hardwired. Their FAQs are useless!
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Cheryl Starrett
(@DanceTeacher55) reported
@ring Day 2 and your app is still not working. It does not instill much confidence in your product #EpicFAILURE #APPDOESNOTWORK
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eero support 👋
(@eerosupport) reported
@STNC @ring From what you posted Ring will be the folks to help you. If other ring devices are working (and other devices in general) the eero is working, we won't have any insight in why this particular Ring device is not working. Make sure to try legacy mode and disabling 5ghz
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Bad Nuremberg XIV Takes
(@BadNuremburg) reported
@ring Your policy is not allow cancelations of orders after 36 hours even if you don't have the ability to ship them. You do not know how your products initialize and you won't answer those types of questions. A DM won't fix that. /mute
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JP.
(@jp3chi) reported
Just wanna say @ring cameras suck. The battery doesn’t last more than 13 months. So it’s new battery every year plus membership every year. No thanks. I’m done with them. Fully charged my battery inside , threw it back on my camera and still says no battery. Garbage.
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xSEMPITERNAL012
(@xSEMPITERNAL012) reported
@ring Hey, so we have a plug with the alarm set that buzzes. This initially wasn't a problem, but now where it is, it will be. Looking online this is a common fault that has been addressed by replacements. How can I go about sorting this?
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Lee C
(@leelizard4) reported
Hi @ring if someone scrambles my Wi-Fi signal. Will I receive a notification that my doorbell camera is down?