Ring

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Ring problems in the last 24 hours

The following chart shows the number of reports that we have received about Ring by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Ring Outage Chart 06/29/2022 14:20

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Online Features 32.12% Online Features
  • Device Failure 22.83% Device Failure
  • App Crashing 16.89% App Crashing
  • Sign in 12.94% Sign in
  • Website Down 9.89% Website Down
  • Errors 5.33% Errors

Ring Outage Map

The most recent outage reports and issues originated from:

United KingdomGloucester Device Failure
United KingdomLondon Website Down
United KingdomEdmonton Online Features
United KingdomEdmonton Online Features
United KingdomHackney Device Failure
United StatesManahawkin Website Down

Ring Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Ring Issues Reports

Latest outage, problems and issue reports in social media:
  • chuckwolber Chuck Wolber (@chuckwolber) reported

    I am going to get rich by solving the @ring spider web problem.

  • thasbrown Taylor H (@thasbrown) reported

    @DoorDash Struggling with your terrible customer service today after one of your drivers was caught on my @ring stealing a FedEx package, and all they’d do was offer a partial return of $8.27 for our food order…

  • LondonComment Ian (@LondonComment) reported

    @ring I tweeted this incident to YOU on June 23, 2022 involving an #Amazon delivery driver!! I also offered photos of the damage done to the packaging but, like my DM of June 01, 2022, I heard nothing. I've DM-ed you an article on this issue. It's clearly an ongoing issue with @ring!

  • vinny_connelly Vinny Connelly (@vinny_connelly) reported

    I am so annoyed at @ring right now!! I have a broken camera I just put up. Some hours it says the battery is at 100 and some at 0. I have replaced it with a different battery. Still same error. I called customer support the guy was TERRIBLE. Said I needed a Wi-Fi extender.

  • jaysday_ Jay Stewart (@jaysday_) reported

    @ring Just disconnected 2 minutes into being on the phone with one of your absolutely worthless customer service reps after being on hold. Easily one of the worst customer service experiences I’ve had

  • ItsMarion Mari Brisco (@ItsMarion) reported

    I need @ring to fix the bugs in the new Neighbors feature, we update our settings and it resets. Everyday. I really don't need to know about every activity within a 5 mile radius. 😫

  • _theartoftrying Kyra W-M (@_theartoftrying) reported

    ily at risk ! And for that no one should buy your services. I never go on social media and vent about bad businesses , but this weekend you put my wife, my daughter and pets at risk ! All the money you take for your products so disappointed @ring

  • _theartoftrying Kyra W-M (@_theartoftrying) reported

    @ring customer service told us if they sent help then we would be fined. That’s fine but you need to educate us on that ! Long story short my family and I are fine but what if we weren’t . What if someone was in the house and we didn’t have time to call on our own. You put my fam

  • _theartoftrying Kyra W-M (@_theartoftrying) reported

    monitoring so that god forbid something happens, they will send help once give them the code word. But that did not happen. The next day they claim we have to have a permit . Yet we were never told that when we signed up @ring

  • _theartoftrying Kyra W-M (@_theartoftrying) reported

    They called us and asked if we needed help I told them yes , we thing someone is in our house please send the police. They said okay and 5 minutes they call and said they are unable to send anyone and we had to call ourselves, Every month we pay @ring a fee to have professional

  • IanStGraham Ian G (@IanStGraham) reported

    Once again @ring lets me down - i have a home subscription but the new camera i installed isnt recording?!?! Seriously why am I bothering

  • rhoml Nick's Pizza (@rhoml) reported

    @ring Ok, let’s see if you can help.

  • rhoml Nick's Pizza (@rhoml) reported

    I am having the worst experience trying to return some @ring products in Australia. It has been 2 months and still haven’t gotten my money back and at this point I have no idea if @amazon can do anything about it to convince me to use that service again.

  • beforeits2late2 Bonnie ♥ (@beforeits2late2) reported

    @ring can you help me sort out the duplicate bill I just had charged? Two charges of $3.25

  • vickiecannam Vickie Cannam 📚 (@vickiecannam) reported

    My expensive @HiveHomeUK security camera’s stopped working so I follow the help guidance… asks me to contact via live chat. “Sorry, no live chat available, please email”. Email - “sorry, this email no longer works, please use live chat”. Forget it… think I’ll just buy a @ring!

  • LeftClickBuy1 Left Click Buy (@LeftClickBuy1) reported

    @ring I just installed a used ring light, it looks great but I can not add it since it was used. Tech support said they would give a discount on a new one but they will not allow me to set this one up since it was used before. This is wasteful and a sales tactic! WTF

  • dozo_yoroshiku Yoroshiku (@dozo_yoroshiku) reported

    @ring pls fix your neighbor app! Can’t post a crime happening. My posts have been denied and police is looking for this guy and waited for an hour to get my post approved only to be denied! No e mail got sent to my account nor the report got posted!

  • ttrashraccoon trash raccoon (@ttrashraccoon) reported

    @ring @JamieSiminoff **** ring I can’t rob homes nomore thxs man

  • realJohnWagner John Wagner (@realJohnWagner) reported

    @ring one of my floodlight cams went offline and followed the instructions to reconnect and it won’t connect. It’s less than 4 feet from the router. What else can be done?

  • queenmiserable nifty50+🏖 (@queenmiserable) reported

    Update: After a lot of help from @ring troubleshooting my problem, it seems my poor device has stopped working. But luckily its within warranty so I'm being sent a replacement. They're so thorough with verifying details etc. Really pleased #ringdoorbell

  • jenannrodrigues Jen Rodrigues (@jenannrodrigues) reported

    @ring my ring doorbell is not live for the camera. The batteries are full and internet is working. Tried restarting the WiFi and nothing. Can you help??

  • jjswin James (@jjswin) reported

    @ring hi ring! I can’t find the timeline view in the iOS app anymore, it’s just disappeared 🤔 that means I can’t review snapshots, which I really need to do: can you help?

  • AbdulLa75004559 Abdul Latheef (@AbdulLa75004559) reported

    @ring @dr_bw Because today i visit my one of my client He have 14 cameras out of 14 only 3 is working Rest are same issue not able go setup mode

  • jgray8413 Jeff Gray (@jgray8413) reported

    @ring why are video replays very slow to load today? I checked my internet speed and all is fine. Only when trying to load replay videos.

  • BE_Conklin Brittany Conklin (@BE_Conklin) reported

    @ring I would like important notifications. What I don’t want is to hear about a chihuahua that escaped the yard. You can’t fix people

  • Sarah_937_ Sarah 👩🏼‍⚕️ (@Sarah_937_) reported

    @ring our pro 3 doorbell camera is constantly going offline & we don’t know why. We have hardwired it to see if the power source helped- it hasn’t Never have a problem with the floodlight camera (the doorbell is closer to the internet router than the floodlight cam is)

  • specialagtgibbs Ron (@specialagtgibbs) reported

    @ring Re my ring camera, for some reason, it does not record any activity in the evening, not even if someone is standing right in front of it, including me. Is there an issue going on?

  • GodAlcove Rudie Huxtable (trans) (@GodAlcove) reported

    @MillennialOther @ring Bigger problem: your living room has flipped upside down.

  • mitchconner123 Mitch Conner (@mitchconner123) reported

    @MillennialOther @ring Ring is the worst.

  • Dbidak1 Ultra MAGA_Great MAGA King🇺🇸🍊 (@Dbidak1) reported

    @MillennialOther @ring Lol! Poor kitty.