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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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Device Failure (24%)
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Sign in (18%)
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App Crashing (15%)
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Website Down (10%)
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Errors (5%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Sign in | |
 London |
Device Failure | |
 Los Angeles |
Online Features | |
| Arroyo Grande |
Online Features | |
 Dublin |
Online Features | |
| York |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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I'm just a guy
(@TexGuy914) reported
@ring Please fix your ****!!
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THEBLACKSTRAT
(@theblackstrat) reported
@strangestwitch @ring Reset router can’t log in 2 step verification didn’t work no email no phone help I thought you’d have a back up email or group email shot to notify us glad it’s not only me
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Titi
(@TitiRGlitz) reported
@ReneeRevelation @ring Nationwide outage = no need for a reimbursement. Why would you delete the app without checking to see if it was down? Hahaah good lord
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Renee
(@TweetHeart777) reported
@strangestwitch @ring Right… Same here! I was on the phone for over an hour with my internet provider resetting everything and he couldn’t explain what’s going on either from his end. I should’ve checked on here first seeing they are down. I called Ring several times today and couldn’t get through.
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T
(@renogolfer) reported
@ring You jabronis have no problem, emailing, texting faxing us with stupid promotions, but God forbid yall send out a service interruption notice.
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Elanor Gardner
(@Sams1stDaughter) reported
@GrandiPapi_ @ring Yep. Downdetector says down.
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DonL ®️
(@DonL____) reported
@ring Y’all need to fix that asap
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Sisolak Sucks For Buck$
(@BidenDidNotWin) reported
@ring It's not just ring access.... this outage is an AWS outage also impacting businesses around the globe.
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Star Babie
(@starbabie1) reported
@ring Isn't Amazon having a similar outage and you are part of Amazon?
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Scott Bohrer
(@ROCavenger) reported
@diyemmy @ring Down in NY. Got the same BS response from Ring, but they wouldn't tell me there's a problem.
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~(^)~
(@darkamor) reported
@ring @AndrewM497 there is NOTHING to like about this situation Homeowners rely on RING Yet RING isn't working And we pay 💳for Service Fix it or Refund!
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PrincessSarah👑
(@1Girl_5Boys) reported
@ring Oh so the outage effecting Disneyland’s website and app is also causing issues with my ring system. Great! 😑
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Naj Hussain
(@jeeby_26) reported
@ring This poor after half an hour of rebooting messing around with my router the app, I see it s down, I pay a plan for this service will you recompense those that have experienced this
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𝑀𝓎𝒶 𝒯𝑜𝒽𝑒𝓇
(@xmyatee) reported
@ring why is my app not working 😫😫
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Patrick Keefe
(@Photorizons) reported
@ring Thanks.Because I bought the only one of your doorbells that doesn't include ability to work with existing doorbell chime, I do not have a doorbell while your team works to fix this. You should offer to let me trade in this useless one for one that works with my chime.
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Hudson
(@Hudson61600379) reported
@shorn710 @ring Same problem
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Robert
(@rpear27) reported
@ring I don't think I want people knowing my camera is down.
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Patrick Keefe
(@Photorizons) reported
@ring Thanks.Because I bought the only one of your doorbells that doesn't include ability to work with existing doorbell chime, I do not have a doorbell while your team works to fix this. You should offer to let me trade in this useless one for one that works with my chime.
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Thoughts and Prayers™
(@nauxnews) reported
Amazon web services. Ring. Etc. Been down all day and not a mention on @CNBC. @AWS @ring
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ConservativeHippie 🌻🌼
(@shorn710) reported
@ring help. My doorbell 3 plus won't stay connected to the wifi. (it's right next to a hub) And now my dashboard won't load. Says I have a weak wifi signal. (signal is very strong)
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Dan
(@Frankiemadhats) reported
@ring wtf is going on. Spent a grand on your cameras and the app is worse than the Swan one I replaced the system with and I can't live view more than one cam at a time. #avoidring won't let me log in sending 29 or so authentication texts that say it's incorrect.!!!!!!!!!!!
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The Blingfisher
(@theblingfisher) reported
@ring You could have said "LOL too long didn't read" and insulted my mom and I would have respected that reply more than this copy/paste that does not in any way address the problem.
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Presuming Ed
(@HamishRedpath) reported
Hey @ring why oh why does every verification code give me a something went wrong error. All my other apps work after phone hassles today but no ring app. And now no doorbell
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Charles McCloud
(@GXPSS) reported
@ring once you get outage fixed, you need to review how many hundreds of times your people told customers to DM for help instead of telling them systems were down, and ask yourself why that happens. Then do something so it doesn't continue on every outage. #ringoutage #Amazon
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Chris Crump
(@Thekingsmen95) reported
@ring when is your service going to be fixed, I am a paying customer! All my camera and door bell is down plus Chime is down .
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I'm just a guy
(@TexGuy914) reported
@ring They are the issue!
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kylee spikes
(@kyleespikes) reported
@ring app not working. Says can't find location.
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kylee spikes
(@kyleespikes) reported
@xsammiloux1 @GrandiPapi_ @ring I have the same problem.
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~(^)~
(@darkamor) reported
@ring @strangestwitch no you're not sorry! 😒 you're a Generated Bot! On par with your 1 800 that doesn't answer! Fix it or Refund Us!
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Growlife
(@lowlo67) reported
@ring camera not showing live feeds anyone having this problem?