Ring

Is Ring down?

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

 No problems detected at Ring

Ring problems in the last 24 hours

Ring Outage Chart 10/28/2020 03:50

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Sign in 25.00% Sign in
  • Device Failure 25.00% Device Failure
  • Online Features 18.75% Online Features
  • Errors 18.75% Errors
  • App Crashing 12.50% App Crashing

Ring Outage Map

The most recent outage reports and issues originated from:
United KingdomLondon Errors
United StatesHouston Online Features
GermanyBerlin Sign in
United KingdomNorthwich Online Features
United KingdomGuildford App Crashing
CanadaOttawa Device Failure

Ring Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Ring Issues Reports

Latest outage, problems and issue reports in social media:
  • coach_garcia22 B. Garcia (@coach_garcia22) reported from San Antonio, Texas

    Does anyone else have trouble with charging their @ring battery? We have multiple batteries that are NOT taking a full charge, very frustrating spending money on something that hasn’t worked correctly.

  • crazylikeaf Beautifulmindofamy (@crazylikeaf) reported

    @ring Your customer service sucks, and i'll be promptly returning my device (that is broken after a week BTW) and getting a @googlenest

  • gobearcats247 Go Redlegs (@gobearcats247) reported

    @HumKen @ring Poor bastard . That looks like it hurt a tad

  • LoveforLeah LeahLeahWhy (@LoveforLeah) reported

    It’s really annoying that every time my @ring doorbell app updates, I have to go back in and enable the timeline feature. Sounds like a small bug, but can you fix it please 🥺

  • Salsawardinez Salsa Wardinez (@Salsawardinez) reported

    @ring I’ve now sent a DM. I look forward to receiving a response as soon as you can so I can resolve this issue.

  • offmybox Ash Burton (@offmybox) reported

    @netatmo @ring Not when you order one, it arrives broken and then the replacement is 2 months away! And thats after you ignored my emails, messages and tweets asking for help.

  • JornAudooren Jorn Audooren (@JornAudooren) reported

    @ring I've been trying to get support for over 2 months, mailing back and forth pictures and such and now all of a sudden "we no longer do support via email", when are you going to fix my issue? Worst customer service ever, regret I bought a Ring, nothing but issues.

  • TyleaEccentric I_am_me (@TyleaEccentric) reported

    @NeptuneEqueste @ring Mine doesn't even give a notification that it's slow. Just doesn't pop up on my phone. I've heard a few people say this sometimes happens but it's been weeks now.

  • mediasubway media underground (@mediasubway) reported

    Buy one of those irritating @ring doorbells from Amazon so that you don't have to get off your fat lazy arse to answer the door whilst you're ordering more **** from Amazon, unless of course it's another delivery from Amazon, in which case you might want to answer the door.

  • MrXBob Neil Smith 🇬🇧 🇵🇹 🇦🇺 (@MrXBob) reported

    @ring I don't think I can be any clearer about what I'm experiencing. Months of emails, phone calls and Twitter DMs have proven that Ring products are not fit for purpose. They simply do not work as advertised 90% of the time. They are broken.

  • Demarcussocoo Demarcus Robinson (@Demarcussocoo) reported

    @ring How about y’all fix the live view

  • leslie46n2 Leslie. (@leslie46n2) reported

    The @ring app has seriously turn into facebook. I’m appreciative of the “neighbors” feature and the warnings of crimes around my neighborhood but people seriously post some dumb **** 😒

  • grownwildinaz 🏜grownwildinAZ🌵 (@grownwildinaz) reported

    @ring All you have to do is look for past alerts and read the threads attached to the alerts for cenpho area. You will see it’s not just our area. All alerts since summer have a 3 hour cooling off time period, and that doesn’t help when you live near a shooting

  • Kradest Keith Adest (@Kradest) reported

    @ring needs to add smart alerts to the doorbells! The app is still to slow to open when someone is at the door!

  • Macobyte Dan Draper (@Macobyte) reported

    @ring I figured it out, thanks. Had my VPN on which has never been an issue before but turning it off fixed it.

  • Macobyte Dan Draper (@Macobyte) reported

    @ring Is the service down? The app keeps saying it can’t load my locations/dashboard.

  • INeedMoreLimes Thomas Johnson™ (@INeedMoreLimes) reported

    I’m about ready to throw this @ring doorbell in the trash! Hasn’t worked correctly since the day I got it and it feels like I wasted my money!

  • MisterA Jeff Austin (@MisterA) reported

    All conversations on @ring forums: 1. Look at this bear or coyote 2. Were those gunshots or fireworks? (it’s always fireworks) 3. This person is suspicious (unless they’re white, in which case they’re looking for help)

  • hookem95 Chad Royal (@hookem95) reported

    @ring please help!! Getting email notices that my video will be deleted if I don’t sign up for a plan! When I go on site to sign up I can’t because both devices are on a trial plan! Pls help!!!

  • tightheed barry clark (@tightheed) reported

    @ring hi. I set up my stick up cam and solar panel yesterday but the device isn’t charging the battery ... i am confused to whats wrong is there anyway you can help me , was 100% yesterday its 9% today

  • DBos73719329 DBos (@DBos73719329) reported

    @ring @Elric77 The problem is you don’t answer questions.

  • AugieChrist augie agustin f trejo guerrero Christ (@AugieChrist) reported

    @ADT I just got off the phone with customer service the lady did a terrible job! you guys are doing a terrible job! I had to buy ring cameras @ring have a supervisor call me! #notyou!'... #661-204-2529

  • meatlamb me@lamb (@meatlamb) reported

    @JosephHoller1 @ring @ring help this man... he is in some hot AZ water if you know what i mean 😡

  • MilesAficionado Miles Aficionado (@MilesAficionado) reported

    @ring Horrible technical support. Spent 2 hours on the phone less than 2 weeks ago. Ring sent me a replacement doorbell. The good news? I received it. The bad news? The replacement unit is Defective. Will transition to another company that offers better / easier support.

  • martinmiller martinmiller (@martinmiller) reported

    @ring Been waiting, Time keeps ticking, ticking, into the Future. Your support bots may have imploded, from the direct messages. Let's be clear, reported service outage, 10/22 into 10/23 and I called you out on it.. and don't have method to satisfy CUSTOMER :-( #ring

  • bruindeb Debbie Kruse (@bruindeb) reported

    @ring Been mostly happy w/ my Ring products.Have one of the original door bells that just went off line. I need to press the reset button. Problem: I can’t get the screws off-stripped. Ring said I could pry it off but if it breaks it’s out of warranty-I’ll have to buy a new one.

  • Demarcussocoo Demarcus Robinson (@Demarcussocoo) reported

    @8629Fissile @ShiversLoretta @ring Yeah the live view problem is on ring end

  • Demarcussocoo Demarcus Robinson (@Demarcussocoo) reported

    @MontuAerial @ring Same and nope they haven’t did anything to fix it yet

  • MontuAerial Montu Aerial Photography (@MontuAerial) reported

    @ring .... has the Live View NOT WORKING been resolved?! 😤 I still haven't been able to see my live view for almost 2 weeks now🤬

  • 8629Fissile mr haricot vert (@8629Fissile) reported

    @ShiversLoretta @ring Yeah literally hundreds and hundreds with the same issue now unfortunately.