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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Sign in (30%)
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Device Failure (27%)
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Website Down (15%)
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Online Features (12%)
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App Crashing (9%)
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Errors (6%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bottrop |
Errors | |
 Wolverhampton |
Device Failure | |
 Noida |
App Crashing | |
 Atlanta |
Sign in | |
| Atlanta |
Device Failure | |
| Chicago |
Website Down |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Wallace
(@twallace1981) reported
@ring You going to be doing refunds for this poor service??
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⚜️ Judy Thorn ⚜️
(@jbt70094) reported
@resisthaters @ring Apparently Amazon Web Services is down. My Ring camera hasn’t worked last 2-3 hours
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Tom Pham
(@Tom_303_) reported
@ring So I was told that AWS is down. Ring is down along with most of the fast food apps such as Mcd, BK, Wendy's.
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PoloPlayer954
(@dboy606954) reported
@ring WHat type of bs is this fix the damn cameras shits not loading
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PoloPlayer954
(@dboy606954) reported
@ring Fix the dam issue this **** been going on al day I can’t see my cameras !
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WCarter him him & her momma
(@yupitsmewfb) reported
@ring Shouldn’t @ring have sent an email or text to it’s customers informing them of the outage! Not everyone has Twitter
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Di MCFC 💙🐝
(@BlueMist_CTID) reported
@ring Any ETA on this outage yet? Been a few hours now
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Benny From Metro
(@BennyFromMetro) reported
from
Philadelphia, Pennsylvania
@noahmooray @TMobileGear And with my luck @ring app is down, didnt get notified of motion, a ring, and also can't see who took the package
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Rosey
(@sweetboioi) reported
@ring @GrandiPapi_ ETA for a fix?
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Coombzy
(@MrCoombzy) reported
@_vityas @wyomingamy @ring They have the phone numbers and emails of customers, emailing or texting about an outage is better than publicly announcing it on Twitter.
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Luciana Nemes
(@Luciana__Nemes) reported
Dear @ring The app is down today and I'm not home, really needed to access my camera today. This is no ok! I hope it's still recording any motion. If the people coming in my apt steals anything that's on you guys!
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Lauriel Flowers
(@cocolatina16) reported
@ring Now I can't log back in wtf man..
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Brandon
(@BrandonSC803) reported
@ring Good thing it wasn’t during the outage y’all are having all day today. Could’ve been a lot worse situation. Unacceptable.
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Rob Sayer
(@rob_sayer) reported
@ring Unacceptable- ‘always home’ what a joke. Not a cheap service and then it goes down with no eta on coming back.
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Big Tee
(@GrandiPapi_) reported
@IlovemyUSA @ring At least put a front message up saying hey we have a known outage. The trust factor has definitely been lost.
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drrajeshpandey@yahoo.com
(@drrajeshpande18) reported
@ring I have no access to my security system, is the system down? I need to know and sort something that out can't leave the house not secured 😡😡😡
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Mike Stefanowich
(@Mstefo33) reported
@ring And it continues. Get your **** together this is ridiculous.
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Yolanda Darnell
(@LyrikulOne) reported
@ring I can't even log into my account or get any alerts. Please fix this. I need to be able to keep an eye on my home!
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Coombzy
(@MrCoombzy) reported
@jhoustonphoto1 @ring They do but honestly it isn't Rings fault, Amazon services are down across the board including funnily enough some Disney services run on the Amazon Web Service.
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🤞🏾
(@datdarnmorgan) reported
wtf is wrong with the app @ring???
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WCarter him him & her momma
(@yupitsmewfb) reported
Will everyone affected by this outage be receiving a free month OR TWO of service @ring what’s this use of security cameras that are not very secure?
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Stoney
(@Stoney38788507) reported
@ring "interruption" is not something that goes on for this many hours. thank you for the link but it now states "degraded Performance" which is still an outage for us we have no service
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Deepak
(@DMaztermind) reported
@ring if the services are down, an email letting people know is the least you could do.
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Will Daley
(@bdaleypsu) reported
@ring THIS is why Ring devices need to have local connectivity built in! When the Ring system goes down I should still be able to get motion alerts and do live views! Why should we need your servers for that? What's the point of a security system that can be taken down so easily?
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WCarter him him & her momma
(@yupitsmewfb) reported
@Tinamac1961Tina @ring No. That’s not working either I just tried it.
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@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) reported
@ring "You're aware of the service 'interruption' (OUTAGE all day) -- but what are you doing to get our security cams back online? This is putting all owner's homes and their personal safety at-risk! #RING should have system redundancies and a fail-safe backup in place for this!
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SkyWaitress
(@Latteobsession) reported
@ring This is the worst example of customer service! You have a KNOWN ISSUE, yet you don’t bother notifying your customers? What happened to being PROACTIVE?
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Tom Pham
(@Tom_303_) reported
@ring So I was told that AWS had an outage. Ring, Alexa, Disney Plus, and lots of other apps.
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Tradestoxx
(@Tradestoxx) reported
@ring ACTUALLY, i'm ok with ring being down seeing i dont use the service. What really troubled me was amazon music not working. I had to listen to myself trying to sing during a 2 hour road trip !
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Tyler J. Kinsell
(@tylerjkinsell) reported
@ring @BilbaoBaresi I’m having the same problem here in the United States.