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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (28%)
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Sign in (21%)
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Device Failure (20%)
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App Crashing (14%)
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Errors (10%)
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Website Down (8%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Alpharetta |
Online Features | |
 Châtenois |
Device Failure | |
 London |
Sign in | |
| Bromley |
App Crashing | |
 Stralsund |
Errors | |
| Blue Springs |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Rex Zahler
(@RexZahler) reported
@ring Fix the app. Read the complaints on the App Store. I also pay for alarm monitoring but with the incompetent people making the app makes me concerned about my safety of how well the alarm monitoring works. I’ll be canceling and getting ADT.
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Jimothy
(@hip_czech__) reported
@omaha_scanner @ring Also, this appears to be a warning to residents in a certain vicinity…so who gives a flying **** where the information if taken from?
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Dave Barr
(@HurdleTheDead44) reported
@ring customer service is a complete joke. They stand behind their product and give you the runaround when you ask for help. If you need a security device don’t buy this one.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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SomeRunnerGuy
(@SomeRunnerGuy) reported
@ring Texting 2FA codes is the LEAST secure option! WTF do you think you are doing disabling emailed codes (comparatively secure) instead of texted codes‽ STOP FOCUSING ON HARVESTING MARKETING DATA AND START FOCUSING ON SECURITY!!! #ringinsecurity
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Logan D. Cypher
(@logandcypher) reported
@ring your app logged me out, and when I log in it tells me to “open the app” to authenticate the login. How does that work? Y’all need to figure this out. 🧐
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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🏹 Yvon Hawke ⚔️
(@Shadowstreik) reported
@mozilla @ring is bad, anyway, with hackable espionage , maybe.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Chris Perillo
(@ChrisPerillo) reported
@ADT I’ve been trying to get in touch with someone for 3 days and I’m being transferred around to different departments and no one is helping me with my issue. I’ve been a customer for 10 years. This is beyond ridiculous. I’m one click away from ordering @ring.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Sarah
(@sarahsulla) reported
I have a @ring home alarm and customer service honestly just told me to remove the sensor and buy two sided tape to reinstall it and fix the problem as opposed to sending me a new replacement sensor. Not a great look @amazon
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Rex Zahler
(@RexZahler) reported
@ring Just curious, do you not read the reviews on the Apple App store? Everyone is having issues with your app. When I arm my alarm it sends me notifications that motion is at my door, it also sends notifications hours after they happen. Your app is junk, fix it.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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Gerardo Porras™
(@gerardo8a) reported
@ring website is slow, packet lost 10 packets transmitted, 6 packets received, 40.0% packet loss
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John Huckle
(@JohnHuckle8) reported
@Jennievera @ring Absolutely, I have had same problem, been trying now for 11 months to get a replacement, but absolutely nothing, Ring do not care about their customers in the UK, but then Rings UK set up is diabolical...
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Mark Aldrich
(@Mark_Aldrich) reported
@ring one of our doorbell 2's stopped working. Battery is fully charged, tried it in our other unit & it works fine. Any suggestions to get it working please? #ring #help
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Eric
(@ericjune292012) reported
@ring I called Ring and the solution is to use an authenticator instead of getting texts. It worked. Problem solved. Thanks.
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Snowdrift Antiques
(@SnowdriftAntiqx) reported
@canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring
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robert smith
(@dancastree6346) reported
@ring was there a ring wifi problem outage 2 hours ago ?
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NotMyThing
(@Dirtfoot1) reported
Although annoying for missing the moment of actual action, the concern is that it records our neighbors getting into their cars every god damned time, but will miss the criminals climbing in our windows, stealing our stuff and kidnapping our kids. #WTF @Ring?
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Justin W Hall
(@justinwhall) reported
@WieEinFuchs We got a @ring doorbell camera largely so we can ignore solicitors. That being said, I have no problem saying nah man, not interested and closing the door.
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airren
(@airren) reported
@ring Been in your queue for > an hour. Need help. Do u have sny support at all nowadays? #homesecurity
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Coley 👩🏽⚖️💁🏽♀️🙋🏽♀️🙆🏽♀️
(@TeckieGirle) reported
@ring The update you did today is crap. It’s slow and won’t stream motion detection alerts. The live is choppy and doesn’t connect right away. The motion alerts streaming black or not at all. It happening to others I know since 12:30 with update rollout. The CS chat has no idea