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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (23%)
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Device Failure (23%)
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App Crashing (21%)
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Sign in (18%)
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Website Down (13%)
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Errors (2%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Online Features | |
 Milwaukee |
Online Features | |
| Los Angeles |
Errors | |
| Fincastle |
Device Failure | |
| Phoenix |
Online Features | |
| Manchester |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Will Smith
(@willsmith) reported
@michaelwolf @ring This doesn't solve your problem, I realize, but I replaced the Rings with Nest cams and have been really happy with the results.
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Susan Dyer Reynolds
(@SusanDReynolds) reported
@StanleyRoberts @ring @VallejoPd That poor cat!
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Lars Larson ▫️▫️▫️▫️▫️
(@FlushRivet) reported
@ring If someone enters the room, cracks open the window, and sets off a siren, chances are they farted, it’s bad, and the fire department ought to be called.
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Atlanta Chuck
(@atlantachuck) reported
@ring the worst costumer service ever #AvoidTheRing
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aztec
(@Leekell95411697) reported
@ring @jalynnhicks Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.
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aztec
(@Leekell95411697) reported
@ring We rang months ago to request a replacement bracket. Kept being told it was going to be sent soon. After months waiting, spoke to a manager today who said we shouldn't have been told that and wouldn't help. Been paying for a subscription for a camera we couldn't use.
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aztec
(@Leekell95411697) reported
@ring @TheOasisCurator Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.
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Vanessa Munoz
(@Ness1114) reported
@ring **Help Please** I have had the worst experience with your services and with fraudulent activity on my account. I purchased Ring doorbells to protect my family and home however instead I should have been protecting myself from Ring. Cannot find Corporates number?!
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Bill Lawton
(@VABill1) reported
@ring Reset this. Reset that. Do this then do that and it's still not letting me look at notifications. When it can't be figured out we just stop communicating. No problem.
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aztec
(@Leekell95411697) reported
@ring @lancekirby2 Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.
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Atlanta Chuck
(@atlantachuck) reported
@ring Still no ring solution the worst support since AOL !!!
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Josiah Bowers
(@AmilMan414) reported
@ring Ring has seriously let our home down. Live video doesn’t work after having it for a whole year. Bought a new one and it does the same thing. Went through all the trouble shooting with my wifi and got nothing. A representative had to give me 30% off for being inconvenience.
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aztec
(@Leekell95411697) reported
@ring Your customer service is absolutely atrocious. Can't wait for our subscription to end to get rid of these cameras and get something that is better built and will actually stay up. Really bad for such a large company.
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Eoin Quinn
(@eoinser) reported
from
Firhouse, Leinster
@ring @iamshaunmadill Same here Shaun… misses lots of motions, and it’s actually not working at all now… again!
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Dale Preston
(@Prest4time) reported
@ring Thank you I’m having a weak signal problem because router is far away!
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@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) reported
@RING App's 'Go Live' is not working. #RING
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Atlanta Chuck
(@atlantachuck) reported
@ring Still no ring solution the worst support since AOL !!!
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Guy
(@guycharles2009) reported
@ring Garbage... having all kinds of trouble adding the Ring motion sensors, range extenders... haven't gotten to the window and door sensors yet... they will probably not pair as well.... and yes I am following the Ring instruction to the letter.
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John Rougeux
(@JohnBRougeux) reported
@theXential @ring Perhaps putting something out there that moves all the time would eat up storage space, notify them every time, and run down the battery? 😈
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Shaun
(@iamshaunmadill) reported
We have two @ring cameras covering our drive. Neither of them picked up our car being broken into last night. But, our cheap Amazon security camera did. Absolutely rubbish.
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BDC
(@alcain4) reported
@brinks_home @ADT @ring need help with installing an alarm system. Been with Brinks for 10 years and their customer service is aweful.
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stephen
(@aseksr) reported
@ring not impressed with your terrible customer service happy to take my money but not deal with the mess you created. I feel a refund coming
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Marc Connell
(@marcconnell1) reported
@ring Put your phone down and start talking about anything repeatedly like pizza or fire extinguishers and pick your phone up later and you'll get ads and coupons, etc.
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Will Smith
(@willsmith) reported
@michaelwolf @ring I have them integrated with Home Assistant, so the feeds even pop up on my iOS devices now, which is nice. And yeah, it's all settled down quite a bit. Been a weird week though.
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Robbie Robinson
(@str8Robbie) reported
@ring so you don't want to give me the 488.31 you owe me I returned your products it arrived at your place March 4 signed for by Charlton, and it's March 31 and my money is not back and I'm on hold wtf?
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Chilliño
(@northbankarj) reported
@Hermesparcels you guys are professional liars. You claim to have not been able to deliver - I’ve got a @ring doorbell, if you’d tried and I wasn’t home I’d know! You lied because you’re late. Worst provider out there. #evri #hermes
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Michael Wolf
(@michaelwolf) reported
I have @ring cameras in a couple different cities and for the last month the live view hasn't been working. My wife is having same problem. Anyone notice the live view doesn't work anymore?
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Dave Harbisher
(@DHarbisher) reported
Awful customer service from @ring_uk @ring looks like I'll be taking all my stuff down and going with a decent company that has time to help it's customers
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@amys_bus_ticket 🌊#PaperBallots
(@amys_bus_ticket) reported
@ring No. Please don't waste customer's time this way. Just fix your app. And also, fix RING's sleezy #privacy features: They default to 'opt IN' to marketing and cookies. AND RING's policy saying "even if you 'opt out', OTHER 3rd party cookies will be placed on your device".
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Matt
(@liverwurst82) reported
@ring Your app defaults to using data in Live View when connected to WiFi. Support on this issue is non-existent. Is the problem ever going to be fixed?