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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (26%)
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Device Failure (24%)
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Sign in (23%)
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Website Down (11%)
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App Crashing (9%)
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Errors (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Device Failure | ||
Sign in | ||
Website Down | ||
Online Features | ||
Device Failure | ||
Device Failure |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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James Lyons (@HamezLyons) reported from Firhouse, Leinster
@ChatFriendsUK @TashaKP @ring They’re having an outage. It’s a pity they weren’t more up front about this
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MUZZY M (@MUZZYM) reported
@BJLass @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro.
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Gray Tumbler (@twerkzillaa) reported
@schmassidy @ring Down all over. Website won't even let me log in
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spencer (@rusty_spenna) reported
@iamryanodonnell @ring Been down for hours
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Stuart Bennett (@stutheyido) reported
@ring find the app really poor. Still showing doorbell online even though I’ve took the battery out to charge as said it was was dead. Was only put in on Sunday. For some reason today just won’t sync with app
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Shapeshifter (@RoxFarsi) reported
@adri2524 @ring @artayu86 Ring phone contacts NOT working neither is chst
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jackfesperman (@jackfesperman) reported
Is there a problem @ring today? Can't access my cameras, can't see my dashboard on the Ring website.
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Peter M (@pooky2483) reported
@ring How about a status update regarding the current outage. I had just installed my new RVD3+ and then the gremlins paid me a visit. You don't just owe it to me, but the many thousands of others who have a Ring product...
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🏴☠️SB-NQY 🇬🇧 (@simoncp3) reported
@ring Absolute **** show.. Allowing customers to find out for themselves instead of proactively contacting them... 5 hours amd counting..
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Bob Hardman (@BobHardman_) reported from North Marston, England
@schmassidy @ring Yes can’t login or do anything now
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RG (@randysg) reported
@schmassidy @ring Yes, I’m having the same problem. #canada
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Paul (@Rossmeister) reported
@ring still down? This has been all day. When's it going to be fixed?
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MUZZY M (@MUZZYM) reported
@lmnop88 @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro. I agree with U
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John L'Estrange (@johnlestrange) reported
Is anyone else’s @ring doorbell not working? #ringdown
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MUZZY M (@MUZZYM) reported
@luiscamacho @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro.
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888888 (@england88888) reported
@johnlestrange @ring Mines not working. I also logged out of my account to try and give it a refresh but now it wont let me log back in or do anything!
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Mrs D (@Juniebobbles) reported
@hexane6 @ring I’m having terrible problems.
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𝕊𝔸ℝ𝔸ℍ🦄 (@BeesBabe1975) reported
@iamryanodonnell @ring The whole system is down apparently and has been for hours. Brilliant for a home security service!!
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l.iam🏳️🌈👬 (@Liammanning2u) reported from Dudley, England
@ring do you have fix as I can't log in to check on my house and pets
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Anna Ambler (@annaambler) reported
@stutheyido @ring Mine went down at about 3.30 I think. Spent ages resetting everything and then found it wasn’t just me!
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Shapeshifter (@RoxFarsi) reported
@DanHewitt_ @ring Yep, their phone & site is down completely, attempted verification 8 times, cannot login
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mousa (@gogators431) reported
@ring @josh85080906 Yeah fix it ! Or come pick up my equipment you just sent me
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Chris McKean (@crizmo) reported
Now 4 hours of complete down time by @ring
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pile of shit. (@kcdrummergirl) reported
@ring is on some bull **** for real so much for “security”
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Debs (@Debs88714850) reported
@xtacey14 @ring Sounds like the whole system is down. We're in Louisiana.
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Gary Teuchert (@GT2001) reported
@ring do you have an estimated time when this major outage will be resolved?
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Pat39Chevy (@Pat39Chevy) reported
@ring My cameras have been down ALL DAY. Would be nice if @ring would post SOMETHING about what's going on. SMH
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chris ford (@chriscford) reported
@JAliceburg @BoondockGt @ring Mine keeps trying to send verification codes via text at login and failing. Sounds like everyone around the world is having the same issue.
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MUZZY M (@MUZZYM) reported
@IanCockerill2 @ring Yes it’s down but RING failed to notify customers despite knowing the least they could have done was put a msg out rather than customers messaging with there network/router/ring device & the app ... wasted over an hour of my time then 30min wait on call to get tro. I am In UK
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The Cats Whiskers (@chris_hedge1984) reported
@dantheinsman @ring Major outage apparently. Been down all afternoon in UK.