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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (26%)
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Device Failure (25%)
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Sign in (19%)
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App Crashing (18%)
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Website Down (9%)
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Errors (3%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Waterlooville |
Sign in | |
| Norwich |
Online Features | |
| London |
Online Features | |
| London |
Sign in | |
| Luton |
Online Features | |
| Poplar |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Mahoney
(@_steve2_) reported
from
Denver, Colorado
Dear Condo Neighbors Borrow anything you want of mine if it can help you Just leave a note Door is unlocked 6-207 I have so much @ring and @apple security wired into @DenverPolice I believe I’m safe -Steve
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Taheer Saeedu
(@TSaeedu) reported
@Stickytarts @ring Same thing happened to me few weeks back someone on here recommend @rexcyberhelp to me and he help me recover my locked account In 30mins. His an expert
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Leo
(@lgaona76) reported
I am sick and tired of @ring not connecting or taking forever to go live, would rather use a @googlenest or go straight to @vivintsecurity...this is ridiculous for the amount of money paid! Don’t ask for DM if you can’t fix the issue!
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Publius Ate My Papers
(@Publius8MyPaper) reported
I’m surprised in @ring, as a loyal user, for their lack of responsiveness regarding a post on neighbors which related to a home invasion in my area, and which was repeatedly taken down despite not containing personal information. Surprising and disappointing coming from them.
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Greg Jones
(@jonsey3336) reported
@ring hi can’t delete my history it says something went wrong. Is this problem your side or mine?
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Michael S. McDargh
(@mmcdargh) reported
@ring phone won't let me log into ring. sends email saying use your device to get a code... really, this is my device. Support says sure I'll help you, let's start by taking apart your device... Can somebody recommend a doorbell cam with better support?
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Marcia Welch
(@MawtielWelch) reported
@bigricanman @ring OK, wait - WTF???!! 😲
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Emma 🙂
(@imemmaprice) reported
@ring our doorbell has been offline for 2 weeks. We've just tried to call for support, which states till 8pm and the message said it was closed. We need help ASAP. 😠
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𝚜𝚘𝚞𝚝𝚑 𝚘 𝚙𝚛𝚘𝚋𝚜
(@SouthOProbs) reported
@ring fix your ****. I can’t delete without an error, and I can’t view “movements” logged. #suchawasteofmoney
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Mick Payne
(@MickPayne19) reported
@ring think there is a problem with your Verification Code email. every time you send me one its already timed out as its past 10 mins.
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David Freeman
(@DavidFreeman82) reported
@ring I understand the desire to avoid the apparent bad publicity; but when I spoke to your support I got nowhere. Airing this ***** laundry in the public eye, I feel, is the only thing that is going to motivate Ring to resolve the issue.
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Big Tee
(@GrandiPapi_) reported
Swear @ring got some great products but the customer service is absolute trash. That will truly be the reason another company comes along and takes your place.
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🇺🇸👋ClosetPolitics👋🇺🇸🤬
(@superelitepoll) reported
@ring @BlinkCamera would be nice if you sent an alert when the connection went down #robbed
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David Freeman
(@DavidFreeman82) reported
@ring I just got off the phone with your support. I am having an issue with my ring floodlight cam wired plus where it doesnt show up in the windows 10 app. Your technical support tells me that support for my new cam won't be added to the windows 10 app has ceased. Is this True?!
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redquilter2
(@redquilter2) reported
@ring why is my ring Deleting everything now. Before I could remove the rings down the side but still have the option to go back through the live view and see who was at my door. 😩 I don’t remember changing anything. But now when I remove the rings it says it’s Permanently dele
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Marc
(@_Marc_74) reported
@ring so in other words going to send me in circles and not offer any help? doorbell3
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Steal_Wheat34
(@steal_wheat34) reported
My "smart" thermostat had a remote sensor to help keep hotter rooms in the house cooler. After a nearly $400 electric bill I moved that sensor to test it and damned if that damn @ecobee sensor isn't reading high by 3 degrees at all times. #Trash give me my @ring nest
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Chane
(@chane55) reported
@ring You need to fix this return issue from 2 months ago
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donna johnson
(@rockinaftermidn) reported
@ring apparently other people don’t have issues with there ring device and I question why! There’s no help to my issues all I get is you need to by this and buy that or climb my 71 year old body up a ladder and Chance falling to push a button or take it down
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Tend milly
(@milliy01) reported
@Stickytarts @ring You violated TOS rules, that's why your account is locked, I suggest you should contact @cyber_saver01 it help me to recover my account back
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Renee
(@ReneeRevelation) reported
@ring My ring cameras are not working and there is nothing wrong with my internet.
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J
(@jweiss89) reported
@ring I've had a Ring Doorbell for over a week now with a known issue that won't connect or function at all. Your tech support has consistently failed to send out the replacement unit they promised. Which of your competitors should I buy from? @googlenest @ArloSmartHome
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FLF
(@weflf) reported
@LucDiMarzio @ring I bet you anything they changed the product number and the customer service team and warehouse have different numbers. This is bad.
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𝓢𝓸𝓷𝓰𝓼𝓽𝓪𝓻
(@ianice92) reported
.@ring hey guys my dad is having an issue with his ring doorbell as he has two factor Authentication however the number he was using got disconnected by his work, you guys able to help at all?
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Mike Reisman
(@Reeseman222) reported
@ring app stopped working on phone on Android. Redownloading the app didn't help/fix. Can't log into browser because devices not recognized.
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TraderVik
(@nzvik) reported
@ring Scam and Fraud company with very poor customer service - don't waste your money here. They will take payment and not deliver or respond to any query or order. Maybe they are closing down?
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Brian Reddy
(@BrianReddy4) reported
@bigricanman @ring Bro, WTF is that?
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David Freeman
(@DavidFreeman82) reported
@ring If you want this interaction to end positively, please escalate this issue to someone who can provide me with detailed answers.
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Tony Mercer
(@TonyMer74881043) reported
@Stickytarts @ring Good luck! I had the same problem back in October last year with my @curlyshavings account, and despite lots of pleas to Twitter staff - got nowhere. Had to open a new account and start all over again😢😢😢😢
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Alicia Ever After
(@AliciaEverAfter) reported
Anyone else’s @ring app not working