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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (28%)
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Online Features (23%)
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Sign in (18%)
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App Crashing (17%)
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Website Down (10%)
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Errors (3%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Akron |
Website Down | |
| Lake Forest |
Device Failure | |
 London |
Website Down | |
 Fort McMurray |
Device Failure | |
| Louisville |
Device Failure | |
| Reno |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Muers
(@muers_nicola) reported
@ring @JKinzer80 I can't log in at all, must be a system issue
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🌈Blue Dot in a Sea of Red😷🌊🆘❄️😷🌈
(@solomom1171) reported
@ring whoever put the PIN number on the back of the doorbell that’s attached to the house was a real Einstein. After recently changing my Wifi carrier every other device required simple login to the new Wifi. Not @ring! I have to remove the device to access a pin. What a joke.
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crj_lll
(@crj_lll) reported
@ring stop trying to get me to move to a web replacement when UR replacement is not working right. I am sure I'm not the only @Apple user that will be leaving if U do not get this right. Since U have been bugging me with this 4 the last several months, U get no 2nd chances.
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D~ ✝️ 🇺🇲
(@xnb73) reported
@ring Are you guys having ANOTHER outage?
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rem
(@insomniatweeter) reported
@ring #ring is down
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neil butler
(@lowrider1962) reported
@ring is your service offline?
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David Alves
(@davidalves1990) reported
@ring And when I ask to speak to a supervisor I'm told: "Sorry there's no supervisors available for 5 hours". How is there not a supervisor available? Especially when your support staff are incapable of providing help. Tired of this and ready to switch to @frontpoint
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Big Tee
(@GrandiPapi_) reported
Anybody else @Ring app not working smh. These silent outages starting to get ridiculous.
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Zaire Makel
(@ZaireMakel) reported
@ring and if that's a problem, just wait for the return
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Jimmy
(@RetroJimmyX) reported
@ring is the service down? Nobody I know can connect to their doorbells...
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Kira Martin
(@kirajane_1988) reported
@ring do we have a fix for the holiday tones not working on the chime yet?
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Patrick Campbell
(@SkreamingStick) reported
@ring My modem hasn’t moved. My password hasn’t changed. Now can’t connect to network. Worked fine for over a year. Did the set-up steps, even full reset. Fully charged battery. Nothing works. A little help?
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Makesitlookez
(@makesitlookezz) reported
@ring Having issues with multiple cameras all not able to connect to live view... They have been on the frits for the last few weeks now. Internet is over 800Mbps near both cameras so its not an internet issue.
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TrickyRicky
(@Rabid_Ricky) reported
@ring @btotheizzo17 Maybe you guys should see if the issue is on your end, I’m having the same problem with a two week old ring video doorbell 4. Have you tried unplugging and plugging back in your servers?
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TrickyRicky
(@Rabid_Ricky) reported
@btotheizzo17 @ring Glad I’m not the only one suddenly having this problem
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mariah
(@smghishh) reported
@ring absolutely annoying. The one day we could really use the app it's not working.
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JellicoDog
(@jellicodog) reported
@ClubClassicsMD @ring If you can't log in it's usually because its down. It's very common with Ring smh. I have another camera by Eufy and never had any issues and thinking of switching over.
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🧑🏽💻EP MEDIA 💻🎹🎥
(@EPMEDIACA) reported
@ring Fix your garbage app it doesn’t even work at all I deleted the app try to login again and it says something with Ron bad gateway it won’t let me login anymore you’re app is complete garbage
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Zach
(@zmwilliams124) reported
@ring are your systems down?
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Crossers
(@dailymusings2) reported
from
Wakefield, England
@jakepeg129 @ring @7Rkpatel Mine too Uk outage apparently
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Jason
(@JKinzer80) reported
@ring @ring having trouble with my stick up cams they won’t go live and can’t access the device health page
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Michelle
(@diyemmy) reported
Is @ring down? App isn't connecting and I can't log in on the website either.
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Jay Damage™
(@JayDamage) reported
@ring cameras aren’t working, I thought I was the only one. I’m kind of worried because I’m in a bad neighborhood
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Vick. P.
(@enigmatics92) reported
@ring What the hell is going on? First I couldn’t view my live now I can’t login? What’s going on?????
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Barbara McMillion
(@mcmillionz911) reported
@CivilRights jerry Montgomery @CarnivalPLC has my GF SHUNDRISE MCMILLION & friends in CCL gagged. He bought em all houses & cars right down the block from me. He made my brother take down his @ring cuz I called out the fact he doesn't let anyone answer the door& has em sneak in
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Shawn Nelson
(@groovernumber2) reported
@ring server disruption? Nothing will load on the app or notify me on my cameras.
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Nick
(@the__nickwilson) reported
@ring my doorbell went offline (and I didn’t know for almost a week). When I try the troubleshooting steps it basically just says to move the device closer to my router and try again. Nothing else. Can you help?
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David Alves
(@davidalves1990) reported
@ring Your customer service is seriously shocking! You should be embarrassed. Over 5 weeks that I've moved into my new house trying to change ownership of the doorbell with little to no help from you incompetent support staff #getittogether #horridcustomerservice #whatajoke
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Samuel Torres
(@no_tacos) reported
What’s the point of @amazon offering @ring on Cyber Monday if your order is going to get cancelled? Tried to reconcile with @amazon and they couldn’t help.
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ACOMOW
(@ACOMOW88) reported
@ring I can't log in to website to access my account or ring apps to view my cameras. I originally got a poor signal or wifi error but now I can not even log in to get the error....