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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (29%)
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Online Features (21%)
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App Crashing (15%)
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Errors (14%)
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Website Down (11%)
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Sign in (10%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Waterford |
Device Failure | |
 Frankfurt am Main |
Online Features | |
 Bristol |
Errors | |
| Willimantic |
Device Failure | |
| Huntley |
Errors | |
| Grimsby |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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SZ COACHING
(@SZuberstar) reported
@ring I cant disarm my house alarm so it has been going off non stop! I am in the UK I cant login to my account or access the app! How am I meant to switch it off? The keypad we have doesnt work either
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Steven Davis
(@SteveSlightly) reported
@ring my app stopped working couldn’t connect to live view, stopped loading dashboard and now won’t let me log in. You support ljne is down. Help please !!
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Denis Lima e Alves
(@denislimaealves) reported
@ring Not working in Italy. Totally offline.
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Pikakofi
(@pikakofi) reported
What’s a better security camera that’s better than @ring cause this **** is not it didn’t think a security camera would be down for this long so much for “keeping neighborhoods safe”
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phlbns
(@phlbns) reported
@ring Has your new messaging feature been tested properly? Strange the whole system seems to have gone down at same time. Can you not back it out???
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Mary B. Moore
(@mary_bmoore) reported
@SZuberstar @ring Get your base unit and hit reset. I also wouldn’t advise reconnecting it until they fix it. Mine is sitting on the floor just now after 25 mins of hell this morning.
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Randy
(@2808Heavy) reported
@ring How much longer are will the app be down? No access to any of my Ring devices.
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Montana
(@ProbablyMonty4) reported
@ring @Chanihahner Can you tell me if youre still able to do professional monitoring during this outage? I had a movement alarm a couple hours ago that I can't check out. (Probably my cats)
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Hannah
(@H_Fry) reported
@SmeglessWonder @ring I am exactly the same. I think it is a them issue rather than us the customers.
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Beau
(@rambeau92) reported
@ring @sparedave I’m having the same trouble here in Australia
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Andrew Buckland
(@ab54666) reported
@ring No App, can't login on-line, basically you've got a total outage.........
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Keith Radcliffe
(@KeithRadcliffe) reported
@ring Always home, except when your servers crash and nobody can connect. Suggest you speak to your marketing department for a new slogan ASAP
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lord Weeks
(@Lord_weeks) reported
@SteveSlightly @ring Same problem here in uk 🇬🇧
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Denis Lima e Alves
(@denislimaealves) reported
@ring But now it’s not working.
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NiiKKiiD 🍋🇮🇹
(@_NiiKKii_D) reported
what is going on?????? @ring it's 4am and my ring is going off and I can't see **** 🤬 !!!!
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chelsea jade
(@chelseajadeleo) reported
@ring I can’t log in to my app after I signed out to see if it would refresh as I’ve been having so many issues this week. Is everything down?
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Alexander Commandeur
(@DutchCommandeur) reported
@ring How long will this outage with the Ring server last? A lot of homes of people on vacation are now unsecured.....
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babjul
(@babjul08) reported
@ring #ringsecuritydown this is really surprising not able to reach help desk... #CustomerExperience #customerservice .. not able to access my mobile app/keyboard/web login..ring.com does not say that the ring alarm is down..please help
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Marquis Miller
(@cuteinatl) reported
@ring When I need my **** the most it's down. This is not cool. I need a reliable system
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Ryan H
(@ryeguy_24) reported
@SZuberstar @ring This is a huge problem.
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Rob Luijten
(@RobLuijten) reported
@ring How about you make your service status page accurate so global impacted users understand they are impacted. And also to fix your ‘subscribe to this incident’ feature as it is not accepting my credentials. You really must do better.
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梁先生Ricky
(@lianglqufo) reported
Does anyone know whether I can disarm with a pinpad? I suppose this is only an "app problem" correct? @ring #ring
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Kay
(@ladykmw) reported
@ring In Tunbridge Wells Kent UK is not working.
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Andi Roberts
(@IceDiamond1987) reported
@ring hi is there a problem with ring in UK as it has kicked us out and won't let us log back in?
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Blainy Gwarada
(@GwaradaBlainy) reported
@ring @ I can’t even login as well, it’s quite disappointing. Located in Perth Australia
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Delilah
(@MsKindleFire) reported
@Ring I hope your team is sleeping well at this hour because I'm not! I have 6 Ring products that are garbage right now if I can't properly use them.
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Bird
(@Bird14093343) reported
@ring what is going on? Ring device notifications done yesterday. Now not working at all today?? When will this be fixed? #somesecurity!!
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Johngs08
(@Johngs08) reported
@ring HI, my mobile app has stopped working and I am unable to log in. It just says an error occurred.
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babjul
(@babjul08) reported
@ring @PodycustBlog I am in US WEST ...not able to use the app/ web login not able to reach help support ...it's urgent guys...
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Amanda
(@Amanda234712) reported
@ring I’m in the UK, status says US east region, also one of my ring security cameras is plug in not battery, think it’s world wide and an issue with the app and online log in