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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Device Failure (34%)
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Online Features (16%)
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App Crashing (15%)
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Errors (15%)
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Website Down (14%)
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Sign in (7%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bend |
Device Failure | |
| New York City |
Device Failure | |
| Bath |
Online Features | |
| Los Angeles |
Device Failure | |
| Newnan |
Device Failure | |
 Rome |
Device Failure |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Dennis
(@kelzipan) reported
@ring is your system down again? no live video.
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Mar Bour
(@Bourne_Mar) reported
@ring I’ve had it with you! Your services down far too many times recently. I want my money back.
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كوليت
(@mcintoshc16) reported
@ring I’m having trouble yet again trying see go live! It says streaming error! Anyone else having this problem?🙄
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old woman
(@shaniat89456347) reported
@ring anyone thinking of getting these products, DONT! #ring doorbell doesn’t work. It is offline much more than it is online. Their customer support is a joke. Do not buy ring products, you’ll just be wasting your money.
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Stocky
(@steven_stock) reported
@ring I’m close to sending back my Doorbell 3 and Chrime Pro! Upgraded my Wifi network to @geteero which both @amazon own. Both devices now struggle for Wifi signal, they haven’t moved and surely the signal strength would be better. Please help ASAP
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Real Average American
(@mixermastermike) reported
@amazon_policy @ring @Habitat_org That's great! Very Self Righteous 👏You also apparently believe intruders have the right to enter your back yard!?! Unbelievable you won't allow neighbors to post an alert when ring catches an intruder entering your back yard is reprehensible... WTF!?!
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George Balaz
(@Gbalaz) reported
@ring @lgreenberg Same problem here..
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Advanced Living
(@AdvancedLiving) reported
@JamieSiminoff @ring -your “product“ has been proven defective over and over and this will be the last time I sell it to a client. I’m embarrassed again as half of the cameras on this job have been bad. Nice quality control jackass!
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Tony Phillips
(@denverboot) reported
@mcintoshc16 @ring Yes, I'm having the same problem again. I've also had a problem for a week or two trying to delete recordings. I've found that recordings will only delete from the list once I back out of the app and then go back into it. I'm getting very disillusioned with this Ring doorbell.
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Nick
(@GBPackersNo1Fan) reported
@Ring down again, get it together! I really like the system but reliability has been poor lately.
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Boyd Laffitte
(@BoydLaffitte) reported
@mcintoshc16 @ring Yes! I can’t access my device! @ring please help
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Real Average American
(@mixermastermike) reported
@ring Ring is working against Neighbors!! Just tried to post an alert last night an intruder entered by property came all the way into my back yard garage area obviously up to NO good tried to post to alert my neighbors and RING removed it WTF!?!?!
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J D
(@ghostbuster9999) reported
@ring I’ve been having an issue with my device for months. Now support has gone silent. Will anyone ever help me resolve this issue or is my safety and security no longer a concern to Ring?
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LORI
(@ALWAYS_LA) reported
@ring what is going with your platform? There's been a connection issue since Wednesday the 10th what exactly are we paying for if your system is spotty at best? You used to be reliable now it's just terrible. Get it together! Going to check other options.
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Jared Kinder
(@KinderJared) reported
@ring i just heard a ring from my doorbell the app said error something went wrong
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jackie johnson
(@Spirit_210) reported
@ring I have the entry delay set up on my alarm system but when you trigger the sensor it sounds the alarm straight away. Doesn’t give me any time to get to the keypad. I have checked the settings. Any help ??
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DroopySocialworker
(@DroopySocialwkr) reported
@gaysocialworker @ring I like my no frills unit. Good picture quality. Good night vision. Ugly as **** but thats ok. I stuck it up with some magnetz.
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Scott
(@Scott_AF) reported
@ring hey Ring, it looks like your system has failed again, can’t get live, history etc. Not the only person online having the issue #ringdoorbell
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Buck Fiden
(@RealQalifornia) reported
@ring something is up with the app for additional users on my ring account. My master account works like it should, but both additional users that have samsung galaxy 8 phones got an update notice and then said couldn't find location. Reinstalled the app and now they can't login.
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22
(@HemiCuda22) reported
@ring Are you guys down again??? Cannot access any device on any Phone, Tablet etc...
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Lee davey
(@leedavey1981) reported
@ring 200mgbs fibre Internet speed with a wifi booster between router and doorbell and still cant connect to live view. Worst product i ever brought
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Jess
(@CozyyyyGirl) reported
@ring can you please have your engineers work on a camera meant for Northern weather My doorbell is wired in and still sometimes won’t work due to a low battery because of the weather. - if it does work it super slow because of the negative temps.. Just a thought
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Alasdair McKie
(@AMcKie) reported
@ring As you saw in my first tweet to you, I said "I can’t open any of them in the app” which based on the article you sent me means things are not working properly.
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Dan at Dynam
(@DynamDan) reported
@ring you guys need a firmware update providing the ability to configure multiple WiFi networks as a fallback in case the main network is offline for some reason. Security shouldn’t stop working when a single potential point of failure is compromised
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Big M
(@poloonerr) reported
from
Oakland, California
@ring great service down again??? Wtf @ring
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Kelly Dennis
(@kelzipan) reported
@red_bairn @ring is yours back on? mine worked most of the day and is now having a streaming error.
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EDA Alarms Ltd
(@eda_security) reported
@jonesdan750 @ring Very nice definitely a place on the market. Not a big fan of ring though. Brought one for mine to see what it’s all about. Was good now drops off the Internet every few days have to do a hard reset. No info to let you know it’s not working. It is an old one now though.
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كوليت
(@mcintoshc16) reported
@ring i am charging the doorbell but it keeps flashing a full circle blue light. What does this mean? Anyone having the same problem?
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Mar Bour
(@Bourne_Mar) reported
@ring Can you please elaborate on what has been implemented to fix this issue? I’ve been having many issues with notifications, motion issues, quality and now connection issues
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Jessica Nevarez
(@JessNevarez0327) reported
@ring I find getting double notifications really annoying... and what’s even more inconvenient is that I have to WAIT to SEE who’s at my door because it’s “processing”... please fix these!