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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Problems in the last 24 hours

The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ring Outage Chart 09/30/2023 14:35

At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ring users through our website.

  • Sign in 50.19%

    Sign in

  • Online Features 15.25%

    Online Features

  • App Crashing 12.03%

    App Crashing

  • Device Failure 10.42%

    Device Failure

  • Website Down 6.34%

    Website Down

  • Errors 5.78%


Live Outage Map

The most recent Ring outage reports came from the following cities::

Loading map, please wait...
City Problem Type Report Time
United StatesMechanicsville Online Features
United KingdomLondon Sign in
United StatesJacksonville Sign in
United KingdomSt Helens Sign in
United StatesDuvall App Crashing
United StatesHayward Sign in

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • GXPSS Charles McCloud (@GXPSS) reported

    @ring once you get outage fixed, you need to review how many hundreds of times your people told customers to DM for help instead of telling them systems were down, and ask yourself why that happens. Then do something so it doesn't continue on every outage. #ringoutage #Amazon

  • TexGuy914 I'm just a guy (@TexGuy914) reported

    @ring They are the issue!

  • ShepZeppelin SNAFU 🇬🇧 (@ShepZeppelin) reported

    @GoBUFFUrself @ring I have the same problem too in the UK. And, they are not answering me either.

  • theblackstrat THEBLACKSTRAT (@theblackstrat) reported

    @strangestwitch @ring Reset router can’t log in 2 step verification didn’t work no email no phone help I thought you’d have a back up email or group email shot to notify us glad it’s not only me

  • PaulClingo Paul Clingo (@PaulClingo) reported

    @ring Hi, do you know when this issue might be resolved please

  • ROCavenger Scott Bohrer (@ROCavenger) reported

    @diyemmy @ring Down in NY. Got the same BS response from Ring, but they wouldn't tell me there's a problem.

  • renogolfer T (@renogolfer) reported

    @ring You jabronis have no problem, emailing, texting faxing us with stupid promotions, but God forbid yall send out a service interruption notice.

  • MarkG19828 MG (@MarkG19828) reported

    @ring App not working for me either

  • jeeby_26 Naj Hussain (@jeeby_26) reported

    @ring This poor after half an hour of rebooting messing around with my router the app, I see it s down, I pay a plan for this service will you recompense those that have experienced this

  • Photorizons Patrick Keefe (@Photorizons) reported

    @ring Thanks.Because I bought the only one of your doorbells that doesn't include ability to work with existing doorbell chime, I do not have a doorbell while your team works to fix this. You should offer to let me trade in this useless one for one that works with my chime.

  • andrewdagnell Andrew Dagnell (@andrewdagnell) reported

    @ring hi there - just bought a ring doorbell. Set up an account but when I get to two-step authentication it says Verification Failed, even though I’m putting in the correct code? Help! Thank you.

  • Hudson61600379 Hudson (@Hudson61600379) reported

    @shorn710 @ring Same problem

  • DonL____ DonL ®️ (@DonL____) reported

    @ring Y’all need to fix that asap

  • Matt_Patrick5 Matthew Patrick (@Matt_Patrick5) reported

    @ring My old security service/system never had this problem.....fix it!

  • Photorizons Patrick Keefe (@Photorizons) reported

    @ring Thanks.Because I bought the only one of your doorbells that doesn't include ability to work with existing doorbell chime, I do not have a doorbell while your team works to fix this. You should offer to let me trade in this useless one for one that works with my chime.

  • darkamor ~(^)~ (@darkamor) reported

    @ring this is f'cked 😒 I'm in 🇺🇸 Ring Doorbell Cam 2 + Chime Extender won't sign on I can't sign into Account via App or Browser Verfication Code my ***! Battery is freshly charged this weekend Fix it or Refund!

  • darkamor ~(^)~ (@darkamor) reported

    @ring @strangestwitch no you're not sorry! 😒 you're a Generated Bot! On par with your 1 800 that doesn't answer! Fix it or Refund Us!

  • TweetHeart777 Renee (@TweetHeart777) reported

    @strangestwitch @ring Right… Same here! I was on the phone for over an hour with my internet provider resetting everything and he couldn’t explain what’s going on either from his end. I should’ve checked on here first seeing they are down. I called Ring several times today and couldn’t get through.

  • HamishRedpath Presuming Ed (@HamishRedpath) reported

    Hey @ring why oh why does every verification code give me a something went wrong error. All my other apps work after phone hassles today but no ring app. And now no doorbell

  • darkamor ~(^)~ (@darkamor) reported

    @ring @AndrewM497 there is NOTHING to like about this situation Homeowners rely on RING Yet RING isn't working And we pay 💳for Service Fix it or Refund!

  • Frankiemadhats Dan (@Frankiemadhats) reported

    @ring wtf is going on. Spent a grand on your cameras and the app is worse than the Swan one I replaced the system with and I can't live view more than one cam at a time. #avoidring won't let me log in sending 29 or so authentication texts that say it's incorrect.!!!!!!!!!!!

  • BidenDidNotWin Sisolak Sucks For Buck$ (@BidenDidNotWin) reported

    @ring It's not just ring access.... this outage is an AWS outage also impacting businesses around the globe.

  • Sams1stDaughter Elanor Gardner (@Sams1stDaughter) reported

    @GrandiPapi_ @ring Yep. Downdetector says down.

  • lowlo67 Growlife (@lowlo67) reported

    @ring camera not showing live feeds anyone having this problem?

  • shorn710 ConservativeHippie 🌻🌼 (@shorn710) reported

    @ring help. My doorbell 3 plus won't stay connected to the wifi. (it's right next to a hub) And now my dashboard won't load. Says I have a weak wifi signal. (signal is very strong)

  • nauxnews Thoughts and Prayers™ (@nauxnews) reported

    Amazon web services. Ring. Etc. Been down all day and not a mention on @CNBC. @AWS @ring

  • starbabie1 Star Babie (@starbabie1) reported

    @ring Isn't Amazon having a similar outage and you are part of Amazon?

  • theblingfisher The Blingfisher (@theblingfisher) reported

    @ring You could have said "LOL too long didn't read" and insulted my mom and I would have respected that reply more than this copy/paste that does not in any way address the problem.

  • TexGuy914 I'm just a guy (@TexGuy914) reported

    @ring Please fix your ****!!

  • Thekingsmen95 Chris Crump (@Thekingsmen95) reported

    @ring when is your service going to be fixed, I am a paying customer! All my camera and door bell is down plus Chime is down .