Is Ring down?
No problems detected
If you are having issues, please submit a report below.
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Full Outage Map
Online FeaturesProblems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
-
Online Features (26%)
-
Device Failure (24%)
-
App Crashing (17%)
-
Sign in (16%)
-
Website Down (9%)
-
Errors (9%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London |
Device Failure | |
| Blackpool |
Website Down | |
| Fulham |
Online Features | |
 Norristown |
Device Failure | |
| Philadelphia |
Device Failure | |
| Poplar |
Online Features |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
noah 🏳️🌈
(@firefoxsimpp) reported
@IansTechYT @ring Bestie it's literally pointing down😨
-
Mark B.
(@markbenson_b) reported
@ring help
-
Rowe Show Boxing
(@GregRowe_RSB) reported
@ring Products are such trash
-
Ramsay Cooks ❼
(@RamsayCooks) reported
@starwynd @ring Did you manage to fix this
-
StephanieMelhem
(@StephanieMelhem) reported
@ring you have the worst customer service
-
Steve Bedder
(@stevebedder) reported
Hi @ring we have a Video Doorbell 2nd Gen. A few weeks ago the battery needed charging which we did, a full charge lasted a few days, we recharged, the same thing happened. We purchased a brand new Ring battery, charged it and the same thing happened. Can you help please? Thanks
-
Jim
(@Jimwelsh20) reported
@ring my son got a Ring for me cause of white trash next door. I have been trying to get this thing to work ha ha. It ask me for my WiFi password but there's no place to put the password. when I ask it takes me to Ring password. It has to something that is so easy to fix
-
Siobhan Reilly
(@siobhanreally) reported
@ring I have been trying all day to get help as my mother passed away and I need to change the account to my father's details. Customer Service has been non existent during one of the most difficult times 😡
-
🏁Taja💙
(@Mrs_Yuniq1) reported
@ring what’s going on with the error message with the doorbell I keep getting motion detected but it will not let me go live or see anything it’s been doing this for hours😡😡
-
Katie
(@Katie2022259) reported
@jennabellie @ring @james_hack12344 was the only person that was able to help me when my account got hacked you can reach out to him.
-
Yesenia
(@Yesssy87) reported
@ring I’ve attempted to follow all those steps the previous owners are non cooperating. This is why I reach out to @ring for escalations & help. I’ve purchase this home in June. This steps provided do not provide any help
-
Scott Lowery
(@slowery_) reported
I swear I like @ring, but anytime I have to try to log into the account or fix a device, it is the worst user experience on planet earth. I have been trying to log in for, 2 days and it keeps telling me every two factor I get is expired.
-
Martin Badke, CJL 🌎 🍁 🗝
(@lauxmyth) reported
@ring Cellular sampling. Fully thought upgrading to a higher plan would get credit for the lower plan and it did not. Phone support did not help but barely able to hear her. Do I simply cancel the basic?
-
haveboard
(@haveboard) reported
Downloading videos from @ring is criminally terrible, and not even sure it’s worth bothering with. And no, the new batch downloading released last month isn’t any better. It consistently fails.
-
GARY T. EVERETT
(@THEGARYTSHOW) reported
Dear @ring neighborhood ALERTS 🚨"I don't give **** about them got damn DOGS😡🤬
-
punam Kumari
(@punamKu08080821) reported
@ring @stevebedder Ring customer care number 7478234141#_all problem solve helpline_/;
-
Ken Laji
(@kenlaji) reported
@ring my front door cam quietly goes offline and never get a notification. Now I have to set it up again. How’s this a security device?
-
Mark S
(@MarkS435) reported
@ring I would burn the house down
-
Scott Gorham
(@scottmgorham) reported
@ring Hi there. I am having a problem with my stick up cam. It doesn't update the thumbnail in the app like my other 5 cameras do. It takes more than 10 minutes to update and has issues with detection. Can you all help with this?
-
David Anderson, III
(@DAthree) reported
And get a @ring camera. I really do think I be trippin and a lot of times I do… but today caught people in my trees and with drones playing peekaboo. I think they even went through my trash. #wtf.
-
K@r@n $in&h
(@singh_karanlove) reported
@ring I have 11000 credit limit but it's not working and ur customer care not receiving the phone tell me what I do ....such a cheap process
-
Ramsay Cooks ❼
(@RamsayCooks) reported
@FraHughes @ring Did you manage to fix this
-
The Hook Up
(@TheHookUp1) reported
@Jaypher_ @ring Absolutely, and my delivery drivers too. It's just the random people walking down my street that give me strange looks.
-
Douglas Karr
(@douglaskarr) reported
As a follow-up, @ring advised me to restart my phone to update the app. Since doing that, it’s appeared to have worked. Unfortunate that that is a fix, though. It should have always worked.
-
Lauriekay25
(@lauriekay25) reported
@ring I keep getting a Streaming error message on my ring doorbell but my device is online. How do I fix this.
-
Norbert
(@captainnorbert) reported
@ring you subscription has tripled since I got your doorbell and camera. Just charged my credit card without warning or notice at a higher rate. Not good enough. The ability to review videos after motion has gotten longer and longer. So charges have gone up, service has gone down
-
Ramsay Cooks ❼
(@RamsayCooks) reported
@sammmijayyy @ring Did you manage to fix this
-
Ian’s Tech 📱
(@IansTechYT) reported
@CoachCWC @KevinBreezeTV @ring Temporary fix until I can get something proper
-
THIQUE
(@ThisIsBoonie) reported
@ring I need some help. Every three minutes my alarm is losing connection. Helppppp!
-
Ramsay Cooks ❼
(@RamsayCooks) reported
@johnnie222 @ring Did you manage to fix this