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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Problems in the last 24 hours
The graph below depicts the number of Ring reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Ring. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Ring users through our website.
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Online Features (29%)
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App Crashing (26%)
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Device Failure (24%)
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Website Down (11%)
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Sign in (8%)
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Errors (2%)
Live Outage Map
The most recent Ring outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Warrington | Online Features | |
Plainfield | App Crashing | |
Miami | Device Failure | |
Reston | Sign in | |
Peoria | Device Failure | |
Hamburg | Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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QQ
(@qqxue) reported
@ring what’s the ETA to fix the outrage? Thanks
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Marie Pero
(@pero_marie) reported
@ring My Ring system was purchased for my minor daughter 4 years ago - it hasn’t been used I more than 2 years - I just want a refund for the plan renewal. Reps refuse to cancel - you should be able to see it isn’t active - there’s no security issue - stop scamming people
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amanda briggs
(@amanda_briggs) reported
@ring any problems with your UK service right now? All of my cameras just went down and there’s nothing wrong with my internet connection
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BIG WOO
(@nonidentguy) reported
@ring is there a service issue? Both my doorbell & chime have gone offline at the same time & will not reconnect to WiFi. Have tried rebooting router after disconnecting from power to no avail. No changes to home network, device positioning etc. All other devices on WiFi are fine
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P
(@sharksfan9771) reported
@ring Way to defend a criminal and make the community unsafe @ring. Trash!
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Wil Mulder
(@wilmulder) reported
@ring support is useless - they make you call and then they do everything but try to resolve the issue you called about
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Make L.A Great Again 🇺🇸 - VOTE CARUSO
(@lalovestrump) reported
Turns out there was a reason Paul never shared the login for the @ring camera app with Nancy ..
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Stewart Rowe
(@Stewart_1592) reported
@nonidentguy @ring Yeah mine are also down, also the alexia’s have stopped working
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P
(@sharksfan9771) reported
@ring Nope. **** response. You can get this information and pass it to them. Stop trying to wash your hands of this.
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Richard 🇺🇦
(@RJG18) reported
@AndreaGeorgiou @ring Same for all my @Ring devices. Checked with a few other people and they are offline too. Looks like a UK-wide outage?
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Djd Sjsjjd
(@sjsjjd_djd) reported
@BornAKang So mean for child to get yelled at or scared -(Boooga boooga)- opens the door 'You are ok not in trouble be good don't steal complementary near affordable / going with social media @Twitter @ring your elders be with you
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Antonios
(@Vranakis) reported
@ring @ManeshParmar7 That’s a serious outage it seems everything is down for me as well
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Manesh Parmar
(@ManeshParmar7) reported
@ring is your service in the UK down?
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Andrea Georgiou
(@AndreaGeorgiou) reported
@ring doorbell is offline but my internet and Wi-Fi are working fine
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Andy Edmans
(@AndyEdmans) reported
So @ring is down again. No access to app or site.
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BIG WOO
(@nonidentguy) reported
@DavidPhillips31 @ring This has happened to me too. All attempts to reconnect devices to my WiFi have failed. Doorbell and chime both offline
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QQ
(@qqxue) reported
@ring is the service down? All my devices are offline, no issue with internet .
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Marie Pero
(@pero_marie) reported
@ring The worst service ever - I want to cancel for refund and just get run around with rep stalling by using my name every other word
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J Grokoest
(@GrokoestJ) reported
@Ring decided all my 6 Ring cameras are crap. They stop video at about 10 seconds. Or blur a truck going down street. Useless for any important videos besides possums in yard
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Its.....Gary Malliber’s account
(@malliber) reported
All @Ring cameras I have across multiple sites are down so must be at their end,
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Joey Brezinski
(@joeybrezinski) reported
@Cernovich @ring wtf!! **** only works when the mailman comes and cars drive by.
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Jessica Scull 🌿🌱🍃 🧡
(@jesscu01) reported
@ring @AndyEdmans There’s a huge outage at the moment!
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Stewart Rowe
(@Stewart_1592) reported
Is @ring and @AmazonHelp alexa both down?. Cameras are saying offline when my WiFi is working fine and the alexia’s are just giving the red light when you try ask them something. Everything else is fine so not my WiFi
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James Williams
(@willjamess) reported
@ring trying to purchase from your store. Have a protect subscription. Trying to check out but apparently the 10% isn't available to me. Why is this/how do I fix it?
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Joe™🏴☠️🇬🇧🥓👑
(@joe606) reported
@Stewart_1592 @ring @AmazonHelp same here - my google mesh says everything is fine, but my Alexa devices say there is a router issue. Looks like an Amazon issue
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BIG WOO
(@nonidentguy) reported
@ring Can you confirm what the issue is and how widespread?
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Pen Dixon
(@pdixon2) reported
@ring our doorbell and alarm system are showing as offline but all other devices connected & WiFi working.
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Papadoc
(@PapadocMr) reported
@ManeshParmar7 @ring Is this fixed? Seems to be down since Saturday for me.
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David Phillips
(@DavidPhillips31) reported
@ring is there a service outage in the uk atm? Everything here is offline but my internet and Wi-Fi are fine
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DirectReference
(@DirectReference) reported
@ring @DavidPhillips31 Everything is down for me too