Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Los Angeles, CA 3
Chicago, IL 3
Akron, OH 2
Lake Forest, IL 2
Elk Grove Village, IL 2
Ashburn, VA 2
Reading, England 2
Dallas, TX 2
Luton, England 1
Poplar, England 1
Watford, England 1
Las Vegas, NV 1
London, England 1
Fort McMurray, AB 1
Louisville, KY 1
Reno, NV 1
Southwark, England 1
Charlotte, NC 1
Denver, CO 1
Seattle, WA 1
Westford, MA 1
Oklahoma City, OK 1
San Jose, CA 1
Bellingham, WA 1
Midland, TX 1
Alcobendas, Comunidad de Madrid 1
Sydney, NSW 1
Queens, NY 1
Mesa, AZ 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • a1cntryboy Jimmy (@a1cntryboy) reported

    @Tomkillsjerry @Vegz05 @ring Shots weren’t fired until after he try’s to break down the door.

  • AntCraw Anthony Crawford (@AntCraw) reported

    @ring I wish I could that on my ring floodlight pro … except it’s broken … since March … 176 days … broken floodlight … broken promises … silence … pretend I don’t exist …

  • erronious Erin Donovan (@erronious) reported

    @ring I was on a chat with customer support when he disappeared... there's still three dots like he's typing but it's been thirty minutes. any way to help cannot get another human anywhere. TY

  • vivek_bakhtani Vivek Bakhtani (@vivek_bakhtani) reported

    I want to delete my account.. no option for deleting account.. firstly you said no charges for anything. But i have to pay convenience fees on repayment of credit.. worst credit app ever @ring

  • furhaan Furhaan (@furhaan) reported

    @ring your alarm system is a terrible product with even worse customer support. Either your product doesn’t work or mine is faulty. Your customer service refuses to accept mine is faulty - we have continuous false alarms and failed sensors. Wouldn’t recommend to anyone

  • annetteeooo 💀 (@annetteeooo) reported

    @ring is the worst!!

  • elisabeth_ian EVERY election is ALWAYS about SCOTUS! ALWAYS VOTE (@elisabeth_ian) reported

    @ring Worst, worst, worst, by far and away, worst customer service since Amazon bought Ring. Really a shame.

  • MarkAnthonyWild Mark Anthony Wild (@MarkAnthonyWild) reported

    @SioVA127 @ring Mine are shockingly bad, from the Video Doorbell which sounds five seconds after pressing the button to the useless chime which takes a further 15 seconds. then there are the oh so welcome "Streaming Error" - utterly useless!

  • wahidjon Wahidjon (@wahidjon) reported

    @ring I have an issue with the alarm pro, it has been 2 months and they haven’t resolved the issue, they keep bullying me and closing my requests for assistance. DO NOT BUY RING.

  • GlassicGamer GlassicGamer (@GlassicGamer) reported

    @lorus77 @ring 100 bucks a year for unlimited cameras isn’t expensive. It would cost you more to setup a home server for cameras.

  • DStructUK DStruct (@DStructUK) reported

    @ring unable to connect to WiFi telling me the WiFi password is wrong. No it's not wrong. Ring is broken

  • SophieJoyP Sophie Joy (@SophieJoyP) reported

    @ring we’ve accidentally paid for what was advertised as a “complimentary” face plate. My husband is trying to cancel the order within 45 mins as per the online guidance but there’s no cancel option in the confirmation email. Please can you help?

  • RacingBanshee Racing Banshee (@RacingBanshee) reported

    @ring Your floods r constant frustration and support stinks! At this juncture I know more than they do. I cannot get this issue resolved bc their knowledge is null accept the online crap I can read for myself That said they can’t help beyond that to get to real problem solving

  • Mania666Pengui PenguinMania666 (@Mania666Pengui) reported

    @ring I’ve messaged you via DM since May2022 and each time you say you cannot help why don’t you find someone to answer my questions ? Why is the floodlight pro out of stock for 5 months ????

  • Rae_in_SA Rae (@Rae_in_SA) reported

    @Ring @jeffBesos OMG When are you going to get this right? SWISHIP is trying to deliver my reorder AFTER HOURS when I specifically asked you to put instructions to deliver between 8 am to 5pm. and use FEDEX or UPS! WTF @RING #CustomerServiceFailure

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