Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 3
London, England 3
Ashburn, VA 2
Akron, OH 2
Elk Grove Village, IL 2
Dallas, TX 2
Edinburgh, Scotland 1
Amherst, NH 1
Maldon, England 1
Saint-Brieuc, Bretagne 1
Waterlooville, England 1
Norwich, England 1
Luton, England 1
Poplar, England 1
Watford, England 1
New York City, NY 1
Las Vegas, NV 1
Lake Forest, IL 1
Fort McMurray, AB 1
Louisville, KY 1
Reno, NV 1
Southwark, England 1
Charlotte, NC 1
Denver, CO 1
Seattle, WA 1
Westford, MA 1
Reading, England 1
Oklahoma City, OK 1
San Jose, CA 1
Chicago, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • abarber1 Andrew Barber 🌐 (@abarber1) reported

    @caveman984 ****, no recordings. I honestly would pay @ring for the video that was recorded today. I really brought it!

  • GlassicGamer GlassicGamer (@GlassicGamer) reported

    @lorus77 @ring 100 bucks a year for unlimited cameras isn’t expensive. It would cost you more to setup a home server for cameras.

  • Dancastree3804 dan castree (@Dancastree3804) reported

    @ring you clearly didn't read my last tweet ! device health page isn't the issue wavery lines on a video is the issue but hey @ring doesn't care

  • Esenbek_Aliev Esenbek Aliev 🔋 (@Esenbek_Aliev) reported

    @ring customer support is annoying, no emails, no chat, phones are busy...how do I get help?

  • RyanLoco Ryan Loco (@RyanLoco) reported

    @ring why would all my cameras be offline at once? Wifi is working fine here at home.

  • CryptoKieper305 Cryptopher Coiny (@CryptoKieper305) reported

    Now I've had this @ring doorbell since 2015 and now all of a sudden I can't see who just came to the door because I need a recording subscription?!?! #WTF FCK @amazon and @ring #timetoswitch #greedruinseverything

  • BluishSanity (Syndication) (@BluishSanity) reported

    @ring we recently bought one of your Gen 2 doorbells and set it up fine and with no problems, we had a storm yesterday and since then it has just stopped working, it refuses to connect to the WiFi and we've tried across two mobile devices, and suggestions for a Fix?

  • Ronn426 Ron J🙏🏿 -🛑 Veteran Suicide-22 a Day (@Ronn426) reported

    @ring At least for some unknown reason, he was putting it back down anyway 🤔.

  • Dancastree3804 dan castree (@Dancastree3804) reported

    @ring seen has you haven't said it is it likley to be the actually video camera failing or can a neighbour having the exact same ringdoorbell on there front door next door to me less then 3 feet away becausing the issue ?

  • scottmgorham Scott Gorham (@scottmgorham) reported

    @ring are there any better quality cameras on the horizon? Every other company has 2k/4k except ring. I have been with you for 5 years but quality is an issue. Please tell me something is coming before I need to find another solution.

  • SophieJoyP Sophie Joy (@SophieJoyP) reported

    @ring we’ve accidentally paid for what was advertised as a “complimentary” face plate. My husband is trying to cancel the order within 45 mins as per the online guidance but there’s no cancel option in the confirmation email. Please can you help?

  • PinOnTheWall24 PinOnTheWall24 (@PinOnTheWall24) reported

    @ring OMG I LOVE MY RING BELL DOORBELL THAT THING PROBABLY SAVED MY LIFE AND MY OARENTS THAT DAY I WAS CRWSH BALD SHAVED WITH VASELINE IN MY HEAD STILL EVEN AND THEY TRAITORED INSANELY IN FRONT OF THAT THING THEN THEY HEARD THE CRY FOR HELP help * it was like that i was scared n0

  • Rae_in_SA Rae (@Rae_in_SA) reported

    @Ring @jeffBesos OMG When are you going to get this right? SWISHIP is trying to deliver my reorder AFTER HOURS when I specifically asked you to put instructions to deliver between 8 am to 5pm. and use FEDEX or UPS! WTF @RING #CustomerServiceFailure

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @ring No thanks I already told you the device health is perfect, your service just terrible, history stored but I cannot view them? Or download them 😡

  • Mania666Pengui PenguinMania666 (@Mania666Pengui) reported

    @ring Stop trying to DM me about this and admit publicly you’re no longer selling this device because it is faulty and you have thousands of complaints - admit you have a problem and offer your customers adequate replacements !!

Map Check Current Status