Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Check Current Status
Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 5 |
| Lake Forest, IL | 4 |
| New York City, NY | 4 |
| Chicago, IL | 3 |
| Atlanta, GA | 3 |
| Jacksonville, FL | 3 |
| Reading, England | 2 |
| Los Angeles, CA | 2 |
| London, England | 2 |
| Slough, England | 2 |
| Akron, OH | 1 |
| Westford, MA | 1 |
| Oklahoma City, OK | 1 |
| San Jose, CA | 1 |
| Elk Grove Village, IL | 1 |
| Bellingham, WA | 1 |
| Midland, TX | 1 |
| Alcobendas, Comunidad de Madrid | 1 |
| Sydney, NSW | 1 |
| Queens, NY | 1 |
| Mesa, AZ | 1 |
| Santa Clara, CA | 1 |
| Libertyville, IL | 1 |
| Cirencester, England | 1 |
| Grand Ledge, MI | 1 |
| Castro Valley, CA | 1 |
| Amherst, NH | 1 |
| Anaheim, CA | 1 |
| Ashburn, VA | 1 |
| Riverside, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Amanda
(@Amanda234712) reported
@ring I’m in the UK, status says US east region, also one of my ring security cameras is plug in not battery, think it’s world wide and an issue with the app and online log in
-
NiiKKiiD 🍋🇮🇹
(@_NiiKKii_D) reported
what is going on?????? @ring it's 4am and my ring is going off and I can't see **** 🤬 !!!!
-
SZ COACHING
(@SZuberstar) reported
@ring I cant disarm my house alarm so it has been going off non stop! I am in the UK I cant login to my account or access the app! How am I meant to switch it off? The keypad we have doesnt work either
-
Kay
(@ladykmw) reported
@ring In Tunbridge Wells Kent UK is not working.
-
babjul
(@babjul08) reported
@ring #ringsecuritydown this is really surprising not able to reach help desk... #CustomerExperience #customerservice .. not able to access my mobile app/keyboard/web login..ring.com does not say that the ring alarm is down..please help
-
Hannah
(@H_Fry) reported
@SmeglessWonder @ring I am exactly the same. I think it is a them issue rather than us the customers.
-
Bird
(@Bird14093343) reported
@ring what is going on? Ring device notifications done yesterday. Now not working at all today?? When will this be fixed? #somesecurity!!
-
SeanSolo
(@seansolo) reported
@ring @davidac135 Putting the blame on the customer. He’s not having trouble. You guys are. Stop.
-
Randy
(@2808Heavy) reported
@ring How much longer are will the app be down? No access to any of my Ring devices.
-
Keith Radcliffe
(@KeithRadcliffe) reported
@ring Always home, except when your servers crash and nobody can connect. Suggest you speak to your marketing department for a new slogan ASAP
-
CryptoSam
(@CardanoSam) reported
@_LovePinkx33 @ring There is a global problem w/ @ring
-
Steven Davis
(@SteveSlightly) reported
@ring my app stopped working couldn’t connect to live view, stopped loading dashboard and now won’t let me log in. You support ljne is down. Help please !!
-
Mary B. Moore
(@mary_bmoore) reported
@SZuberstar @ring Get your base unit and hit reset. I also wouldn’t advise reconnecting it until they fix it. Mine is sitting on the floor just now after 25 mins of hell this morning.
-
Denis Lima e Alves
(@denislimaealves) reported
@ring But now it’s not working.
-
Ryan H
(@ryeguy_24) reported
@SZuberstar @ring This is a huge problem.
Check Current Status