Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Dallas, TX | 5 |
Lake Forest, IL | 4 |
Chicago, IL | 3 |
New York City, NY | 3 |
Atlanta, GA | 3 |
Jacksonville, FL | 3 |
Elk Grove Village, IL | 2 |
Ashburn, VA | 2 |
Reading, England | 2 |
Los Angeles, CA | 2 |
Southwark, England | 1 |
Charlotte, NC | 1 |
Denver, CO | 1 |
Seattle, WA | 1 |
Akron, OH | 1 |
Westford, MA | 1 |
Oklahoma City, OK | 1 |
San Jose, CA | 1 |
Bellingham, WA | 1 |
Midland, TX | 1 |
Alcobendas, Comunidad de Madrid | 1 |
Sydney, NSW | 1 |
Queens, NY | 1 |
Mesa, AZ | 1 |
Santa Clara, CA | 1 |
Libertyville, IL | 1 |
Cirencester, England | 1 |
Grand Ledge, MI | 1 |
Castro Valley, CA | 1 |
Amherst, NH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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CM (@Deactiv8dStylez) reported
@This_Is_Mike_D @ring you think thats bad, someone broke into my girls car the other day, the cams didnt pick that up, fun fact, my blink cameras removed a shooting in progress on my cameras back in september but the other camera picked up the ppl running from it, but how you ask? crime doesnt pay
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Julie Moon (@jullessmoon) reported
@PeterBell @ring Ours just went down too- suddenly saying no power and there is… one is hardwired and other is battery. Both powered but not working.
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Dance Mama (@DanceMama2022) reported
@ring I'm now 1.5 hours into the call with lots of excuses and wasted trouble shooting steps (including rebooting the power to my house TWICE, because the second time will be different than the first, right?) and they're refusing to replace the doorbell. I'm sooo angry!
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Thecatthatgotthekrea (@Rikdub) reported
@ring @ring I am utterly disgusted at the very poor level of customer service!! So…. We noticed from our bank, that ring have just TAKEN - WITHOUT PRIOR NOTIFICATION, AN EXTRA £10 for the subscription renewal. I then phoned them and requested call back - not happened !!!!!!!!
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Sir Scunner (@Scunner666) reported
@Ring and @alexa seem to be down
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Ted (@Ted69012726) reported
Ring Security system can be easily compromised putting ppl in serious danger. This company did nothing to help when ours was disabled. Useless customer service that won't stand by their product... @ring do not purchase this product.
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Lucy Liu (@LucyLiu_89) reported
@ring What is going on today? Ring doorbell not working. I am unable to get through to customer services via phone. And then I get your staff called Rawan from Egypt trying to sell me another product instead of fixing or connecting my doorbell. App also not working today!
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Karan (@kmshah93) reported
@ring I read exactly this article, but it is not working as per the article. As I already told, article says about Disarm means everything disabled. But I still get all the notifications. Please help. Also what does it mean by “ARM”?
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ThisIsMikeD 🕹️ Retro Nerd (@This_Is_Mike_D) reported
Hey @ring your device is useless if you're going to not show me the video of someone stealing **** off our front porch.
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David Phillips (@DavidPhillips31) reported
@nonidentguy @ring They said it was a BT issue. I'm doubtful myself. All back working now though
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Jack Hole (@sexy_murse) reported
@ring I understand it's Halloween but people aren't dressing up as deer and walking on hooves to fool my camera, this is a deer and I'm told that it's a person. My ring camera pro has no problem with this, just this defective camera I've requested to be replaced already
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Jean lue (@UXLENS) reported
@ring we are having an issue with the app. it's been down for an hour now in the uk
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James Daniel Malin (@JDMalin) reported
@AndreaGeorgiou @ring Ring network down. Amazon too.
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Saraya (@rayarighteous) reported
@ring has the most USELESS way to get a code to log in on a new device. If my email isn’t secure enough to send a code directly, how ******** is an old device that may be lost more secure?
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Locsloved@50 (@Locsloved501) reported
@ring i am totally shocked and appalled by your poor customer service!. I have tried 4 times to obtain a refund for a ring alarm i bought for my mum who has dementia!. This has been well over a month ago. And i am being passed from pillar to post. With no solution or security!