Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Seattle, WA | 5 |
London, England | 2 |
Los Angeles, CA | 2 |
Chicago, IL | 2 |
Dallas, TX | 2 |
Pawtucket, RI | 1 |
Atlanta, GA | 1 |
Landgraaf, lb | 1 |
Lakeland, FL | 1 |
St. Petersburg, FL | 1 |
Ocala, FL | 1 |
Lenoir, NC | 1 |
Croydon, England | 1 |
Avon, IN | 1 |
Bonn, NRW | 1 |
Singapore, Central Singapore Community Development Council | 1 |
Oldenburg, Lower Saxony | 1 |
Grassau, Bavaria | 1 |
Ozark, IL | 1 |
San Francisco, CA | 1 |
Toledo, OH | 1 |
Birmingham, England | 1 |
Kalamazoo, MI | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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The Fish Bowl (@toddsfishbowl) reported
@ring Ever since the outage my driveway camera never came back
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Sunil Chahal (@CH64HAL) reported
@ring I still haven’t resolved my issue, the social care team highlighted my order was showing as unfulfilled which would be escalated to the warehouse department which was on Sunday and no reply to date. FYI - Order placed 21 Nov, Funds taken 22 Nov
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Tam (@Tshilham) reported
Wow. Has anyone else had trouble with sending stuff back to @ring??? All I need is a returns label, I’ve called once, now they want me to call again???! It shouldn’t be this difficult.
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56bucks (@56bucks) reported
@ring I have ring doorbell pro and flood light cam. Both went offline and won’t go back. I am out of town (which is why I have security cams) how do I get them online without physically being there to reset?! The whole purpose of these devices is compromised right now!
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Cătălin Bridinel (@CatalinBridinel) reported
The way @ring doesn't ring during a aws outage is ridiculous. I understand why it wouldn't record of it's offline but the bell and chime are always connected. Why won't it just... RING?
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Kai (@kaigradert) reported
@Haje .@ring just required me to sign in to unsubscribe. Then when I was signed in, they required me to enter my email before unsubscribe. Terrible UX. Don't do that. You will end up in the Spam folder instead.
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Steph M. (@stephaniecm1988) reported
@ring just spent an hour waiting for advanced tech support since my Ring 2 went offline two days ago and won’t reconnect. Was told no one is available to help me.
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Pars Lee Sorse (@ParsLeesOrse) reported
@ring Guys, why has the pc app for win10 stopped working? Can't login. Saying password wrong yet I am connected on the android app.
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Tam (@Tshilham) reported
@isma_i @ring The doorbell I ordered is the wrong one, trying to return it but they won’t send me a returns label so it’s just sitting here. They are really slow to respond and seem to be based in America so wanted me to call them on an American number!
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Vinny (@VlNN1E) reported
@ring I’ve been down this path with you loads of times ... It never improves I’ve even had the router in the window and the camera directly above it about 3ft away it’s only going through a window and it still shows low signal ... The sooner you put an Ethernet option on the better
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megan tepo (@MeganTepo) reported
Be wary of @ring. For known functionality, you have to pay for a subscription, and in our case, it’s not working at all after the free trial ended (we should still see a live view).
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Heather Toll (@msheathertoll) reported
@ring Are the doorbells having trouble connecting with the iPhone 12 Pro Max? Ever since I got my phone, I can’t see live video and it is constantly disconnecting. Internet/WiFi is not an issue!
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vanessa barrett (@vanessajbarrett) reported
@ring I’m trying to have a package customized for my home at a reasonable cost. I went on chat and they can’t help me and told me to call and now there’s at least a 45 minute to even SEE if i can afford something. there has to be a better way.
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Maximus Lemon (@MaximusLemon) reported
@ring please turn down the ads you play when you call the help line. It's much louder than the music it switches between and if it was designed to make me want to hang up it almost worked
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Tim O'Neill (@james20tyrone1) reported
@SANJOSEMAILMAN @ring Can you come back on Thursday at nine, that’s when they pick up the trash