Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2
Loveland, CO 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • RicardoMercard1 Ricardo Mercardo (@RicardoMercard1) reported

    @ring why can’t i use a vpn?! god damn! **** you!

  • RichardCock69 Richard **** (@RichardCock69) reported

    Not even fun having the house to yourself when your parents go on vacation when they have a ******* ring doorbell. **** you @ring

  • TCaMaLeOn Daniel Feliciano (@TCaMaLeOn) reported

    @ring If the internet in my house has a problem, why is the Ring Alarm Base Station not working via cellular data? I have been paying for this membership for two years or has something changed?

  • SE25AF Mrs Palace On Tour (@SE25AF) reported

    @DebbieYeates1 @ring We only opened the box in December but it was bought before then. I've sent them a screenshot of the "device health" thing, hopefully it's an easy fix

  • LottaTee Gone (@LottaTee) reported

    @ring Lucky for her my app won’t let me I hasn’t recorded for days. Technical help no help. I really struggle on phones and your forcing me to speak to unhelpful people in other countries. Please do not buy this product you will not be protected.

  • bph960 Beaverly Hakes (@bph960) reported

    @ring the absolute worst service ever. 5 months, countless calls, promises of delivery that never happened to get a replacement for a defective light. Now on the same pattern for defective doorbell- promised 3-5 days is now 2 weeks with no replacement- here we go again.

  • LottaTee Gone (@LottaTee) reported

    @ring Lucky for her my app won’t let me I hasn’t recorded for days. Technical help no help. I really struggle on phones and your forcing me to speak to unhelpful people in other countries. Please do not buy this product you will not be protected.

  • broke2stoked ₿r⭕kΞ & $t⭕kΞd (@broke2stoked) reported

    @phatoftheland10 @tweetdeez757 @ring I did scroll their twitter and noticed how it could help with car break ins, however there is tech that works like ring that wakes up when there’s action around your car, if it feels slightest movements it starts recording it’s pretty neat

  • regordane Dr Hilary PhD ✡️ (@regordane) reported

    Ok, I figured out what actually happened. Router re-set itself to defaults (**** you @vodafone). Most devices didn't notice, because connected via extender. @ring did notice because only set up to connect directly to router (<2m apart, through wall). Not @ring's fault.

  • alboppo Lynz (@alboppo) reported

    @ring both my security cameras are showing device failure on the app. I have rebooted the router but they still aren't working. Is the app down?

  • BrandontdayDay Brandon Day (@BrandontdayDay) reported

    Anyone else have an issue resetting your @RingDoorbell_ They won’t send verification to my phone because my email is an old email I do not have access to any longer @ring maybe it is time for us all to switch to a different provider.

  • mlgibson494 mlgibson ⭕ (@mlgibson494) reported

    Still no call back. Still no help. @CoreSecurity doesn't care. And I'm sure it has be against something thay an alarm company can essentially lock you inside you house and go, "Too bad so sad". Get @Ring. Or @SimpliSafe like I should have. 9/?

  • stockguyy Stockdude (@stockguyy) reported

    @ring I’ll pass. Last time I DMd you I was referred to call in where I waited on hold an hour. Fix your bloody software and you wouldn’t have so many people roasting you

  • JerryNo40834855 Jerry Norman (@JerryNo40834855) reported

    @ring My issue remain, my back door camera hasn’t captured a person,cat or dog last year or this year and I’ve continuously reported and called? I recently spoke with a very nice young lady and was about to purchase three more cameras and a inside ringer but at this point, why?

  • regordane Dr Hilary PhD ✡️ (@regordane) reported

    Hey @amazon, yes, my wifi has been a bit up and down over the past few days. But why the ******* fuckety **** does EVERY device reconnect automatically when it comes back up, except your ******* @ring doorbell?

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