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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
New York City, NY 4
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 4
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Electric___Feel
    𝔻𝕨𝕚𝕘𝕙𝕥 𝕐𝕠𝕦 𝕀𝕘𝕟𝕠𝕣𝕒𝕟𝕥 𝕊𝕝𝕦𝕥 (@Electric___Feel) reported

    @ring is about to be on my **** list right next to @AshleyHomeStore

  • bpauwels
    $BP (@bpauwels) reported

    @IFTTT is the integration with @Ring broken? Unable to load my hardwired Ring bell for new ring or new motion events. Reading similar findings on the Ring support forums.

  • THENEWWAM
    Sam🧢 (@THENEWWAM) reported

    @PkmnMstrKyle @GordJohnson7 @ring Till the Pandemic dies down, at this point it’s not gonna get eradicated or near eradication cause dummies aren’t smart enough to protect themselves and their families

  • Preyesruiz
    Patricio Reyes (@Preyesruiz) reported

    @ring when do you fix the problems with the app Android, we take months without solutions, Unacceptable!!

  • pasha_not_nice
    Tatiana Pasha (@pasha_not_nice) reported

    @ring I am having an issue with your call center and the rep is staying all of your managers are in a meeting for an undisclosed amount of time. I need assistance ASAP!

  • LilDontFollowMe
    Lou Swimmin (@LilDontFollowMe) reported

    @PkmnMstrKyle @ring Cause he gives a **** about someone other than himself

  • toeknee216
    Tony B (@toeknee216) reported

    @lindseyrbhair @ring Let me know. I fix those all the time are work

  • woo_work
    WatchWooWork (@woo_work) reported

    The fact that I can reach @Ring and actually talk to someone 24/7 beats other alarm companies…we need protection on the weekends @ADT let’s fix this

  • dancastree6346
    robert smith (@dancastree6346) reported

    @ring trouble shooting isn't need the fault lies with ring other people are having the same issue so instead of blaming customers try checking ring system ( something customers can't check ) status and start communicating with customers instead of stupid replies

  • _adrianf_
    Adrian F (@_adrianf_) reported

    @brennen_mike @ring Experiencing the same issue on iOS as well. App will show notification but simply spins non-stop even though the video is being recorded and can be viewed afterwards. Tried logging out, deleting and reinstalling the app with zero luck? Any ETA for a fix?

  • JayPichardo
    Jay pichardo (@JayPichardo) reported

    Amazon needs to get rid of the @blinkforhome app and let @ring handle it. The Blink app sucks so bad.

  • januszjasinski
    Mr. Jasinski (@januszjasinski) reported

    @AmazonHelp Booked return Wed. @Hermesparcels didn't show up. I chased both days. Assured it will be picked up. Chat today said they tried to collect. I have @ring and no notifications. Was then told I cancelled it which I didn't. The absolute worst customer service I've received from you.

  • ChrisJG1988
    Christopher Guy (@ChrisJG1988) reported

    @seamer1977 @ring It means they still haven’t bought in HomeKit support even after promising it years ago, and everyone who asks about this gets the same generic response, very poor, I’ve have 3 ring doorbells and I’m now considering trying a different companies

  • Hoss_a_palooza
    Chris Frank (@Hoss_a_palooza) reported

    High five to @ring for having a customer service dude named Jericho who after 6x of me explaining my problem & him not understanding what I was trying to convey just abruptly put me on hold until I gave up & hung up. Super great service! 👎🏻

  • andrew98
    Andrew Donaldson (@andrew98) reported

    @TheHookUp1 @AqaraSmarthouse @ring Aqara zigbee devices often have a broken zigbee implementation. Seems like they take themselves off the network after a while if there are multiple routers. I switched to Tuya contact sensors.

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