Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Frankfurt am Main, Hessen 8
Phoenix, AZ 7
Brisbane, QLD 7
Berlin, Land Berlin 6
Melbourne, VIC 6
London, England 5
Hamburg, HH 5
Mönchengladbach, NRW 5
Vienna, Wien 5
Atlanta, GA 5
Düsseldorf, NRW 5
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Köln, NRW 4
Birmingham, England 4
Bristol, England 4
Paris, Île-de-France 3
Glasgow, Scotland 3
Sydney, NSW 3
Los Angeles, CA 3
Blue Springs, MO 2
Essen, NRW 2
Charlotte, NC 2
Seattle, WA 2
Saint-Cyr-en-Val, Centre-Val de Loire 2
Orléans, Centre-Val de Loire 2
Odenton, MD 2
Valencia, Comunitat Valenciana 2
Littlehampton, England 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • frogsgirl2016 Rhonda Lynn (@frogsgirl2016) reported

    Ok @ring, It’s been a week since the rich notifications went down. Do I need to send my neighbor to help you? That kid can fix anything. 🙄

  • cards_suns cards (@cards_suns) reported

    @ring Ring you are literal ***. The rich notifications broken for a week is one thing but my cameras all go offline every single night and just stop recording. Just last night I went in all of my cars in my driveway without it picking me up once. What a joke. This has been since MAY.

  • SnowdriftAntiqx Snowdrift Antiques (@SnowdriftAntiqx) reported

    @AndroidPolice Total crap. @Canary In two exact same locations, same Wi-Fi network, Ring outperformed Canary hands down. No missed motions. No stalled motions. No more people showing up out of nowhere. No more people disappearing into thin air. @Ring

  • mintbury Nick⚾⚾ (@mintbury) reported

    @ring Do I get a refund for the days for the days I can't use Rich notifications. Seriously fix the damn problem

  • ryan4258 Ryan Jay (@ryan4258) reported

    @ring Hi there, it's been 200 hours since you last gave a new update on this issue. What's the latest information other than "our team is working on a fix"? What's the problem, should I just cancel my service since I'm unable to use it effectively? How is it possible there is no ETA?

  • MsScarlett Lady (@MsScarlett) reported

    @david_witty @ring So sorry to hear this. Do u have a battery device? The battery devices we have from ring r garbage. They pick up wind but not a person 5 ft away. The wired flood r good but wow the battery devices r awful.

  • OnlineGoddess Bexx (@OnlineGoddess) reported

    @ring what’s happening with the live notifications? They’ve been down a week now and no new update on your status page.

  • jmartell09 Joe Martell (@jmartell09) reported

    @ring Still trying to fix this???? I guess I’ll go buy a nest cam cause this is ridiculous.

  • dancastree6346 robert smith (@dancastree6346) reported

    @ring That didn't answer my question ? Also fix the live view on the android app it no longers lets me rewind

  • LovingLife1888 Lisbon Lennox (@LovingLife1888) reported

    @ring @Luke_Carter56 Can you at least give us better updates then, like how many engineers are working to fix it, what they are doing to fix it, whats causing the delay to fix it, and how it failed in the first place

  • SamFK Sam Kessler #BLACKLIVESMATTER (@SamFK) reported

    @ring hey guys, my stick up cam keeps telling me it has a low battery and won’t pass a video signal even though the device is in wired mode…. Help? right now it’s an expensive paperweight, and I have no way to check on my pets when I’m away…..

  • RayShmn Ray (@RayShmn) reported

    @ring spent about 30 mins on phone to Ring this morning. Still no resolution to what is a very basic problem. Customer service???

  • a59alerts a59alerts (@a59alerts) reported

    @ring See this is limited to battery doorbells but we have a hard wired one and not getting rich notifications on this either? Any help on this please Ring?

  • DaveF83 .oO Dave Oo. (@DaveF83) reported

    @CyborgSniper @ring Ah so there is an outage? I've also been wondering why mine had stopped working over the past week

  • LarryCrnobrnja Larry Crnobrnja (@LarryCrnobrnja) reported

    @ring Your “community” is too difficult to use. I have to “verify” every time I sign in. That’s not user friendly.

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