Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Plainfield, IL | 8 |
| Sacramento, CA | 3 |
| Liverpool, England | 2 |
| New York City, NY | 2 |
| Manchester, England | 2 |
| San Jose, CA | 2 |
| San Francisco, CA | 2 |
| Modesto, CA | 2 |
| Hialeah, FL | 2 |
| Warrington, England | 1 |
| Miami, FL | 1 |
| Reston, VA | 1 |
| Peoria, AZ | 1 |
| Hamburg, HH | 1 |
| Tulsa, OK | 1 |
| Poplar, England | 1 |
| Indianapolis, IN | 1 |
| Farnborough, England | 1 |
| Jersey City, NJ | 1 |
| Las Vegas, NV | 1 |
| Jacksonville, FL | 1 |
| Scunthorpe, England | 1 |
| Tonbridge, England | 1 |
| Bessemer, AL | 1 |
| Shrewsbury, NJ | 1 |
| North Finchley, England | 1 |
| Derby, England | 1 |
| Dunstable, England | 1 |
| Charlotte, NC | 1 |
| Slough, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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PoloPlayer954
(@dboy606954) reported
@ring Fix the dam issue this **** been going on al day I can’t see my cameras !
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WCarter him him & her momma
(@yupitsmewfb) reported
@ring Shouldn’t @ring have sent an email or text to it’s customers informing them of the outage! Not everyone has Twitter
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Lauriel Flowers
(@cocolatina16) reported
@ring Now I can't log back in wtf man..
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Rob Sayer
(@rob_sayer) reported
@ring Unacceptable- ‘always home’ what a joke. Not a cheap service and then it goes down with no eta on coming back.
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Kayla Banks
(@KaylaBanks18) reported
@ring Omg 😲 😱 I been trying all day to get in touch with someone 😩 only to come on Twitter to see its not my phone the whole app is down
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R
(@racerxzr1) reported
@ring Still down
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Mike Stefanowich
(@Mstefo33) reported
@ring And it continues. Get your **** together this is ridiculous.
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Deepak
(@DMaztermind) reported
@ring if the services are down, an email letting people know is the least you could do.
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WCarter him him & her momma
(@yupitsmewfb) reported
@Tinamac1961Tina @ring No. That’s not working either I just tried it.
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Sarah Hlebiczki
(@SadieintheSun_) reported
@ring This outage is lasting forever.
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Coombzy
(@MrCoombzy) reported
@_vityas @wyomingamy @ring They have the phone numbers and emails of customers, emailing or texting about an outage is better than publicly announcing it on Twitter.
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drrajeshpandey@yahoo.com
(@drrajeshpande18) reported
@ring I have no access to my security system, is the system down? I need to know and sort something that out can't leave the house not secured 😡😡😡
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Stoney
(@Stoney38788507) reported
@ring "interruption" is not something that goes on for this many hours. thank you for the link but it now states "degraded Performance" which is still an outage for us we have no service
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Will Daley
(@bdaleypsu) reported
@ring THIS is why Ring devices need to have local connectivity built in! When the Ring system goes down I should still be able to get motion alerts and do live views! Why should we need your servers for that? What's the point of a security system that can be taken down so easily?
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🤞🏾
(@datdarnmorgan) reported
wtf is wrong with the app @ring???
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