Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kansas City, MO 2
Manchester, England 2
Barnsley, England 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Rochester, NY 1
Waterford, MI 1
Frankfurt am Main, Hessen 1
Bristol, England 1
Willimantic, CT 1
Huntley, IL 1
Grimsby, England 1
New York City, NY 1
Elk Grove Village, IL 1
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Detroit, MI 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Toronto, ON 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • Louise63544316 Louise (@Louise63544316) reported

    @ring It's not on it's not working it's not connected so looking at device heath won't help

  • Me_Scuba_Steve It’s Me - Scuba Steve (@Me_Scuba_Steve) reported

    Has anyone found they’ve been having interference issues (or similar) with @Ring devices and @tplink Tapo devices? Doorbell3 keeps going offline. Think it may have started when I installed a few smart sockets. Thanks. #technology #hometech

  • SimonHurr1 Simon Hurr (@SimonHurr1) reported from Grays, England

    Just had an excellent #customerservice experience with @ring - my doorbell had gone offline and was not working. Within a few messages they had my doorbell up and running again. Others could learn a lot from this level of 1:1 customer engagement

  • emt_uk Dan Nickson (@emt_uk) reported

    @ring is your system down??

  • Me_Scuba_Steve It’s Me - Scuba Steve (@Me_Scuba_Steve) reported

    @ring No problem.

  • kathy_marie19 KC (@kathy_marie19) reported

    @Sears I still haven’t got the help I need with an online order. Yes, I’m past the return window, but all is pointing to me being sold a #counterfeit @Ring doorbell. Ring says contact the seller, seller refuses to accept its fake. #help

  • probbins Paul R Robbins (@probbins) reported

    @ianbennell75 @ring @geteero My issue ended up being one of my eero devices. After a reboot, all good.

  • AndreaShadduck Andrea (@AndreaShadduck) reported

    @ring and they sent me a new device that I could register under myself that he won’t have access to and it will help to keep me safe. I cried after this phone call. Ring could have said oh well, but they really helped me! 🥺

  • Clycans88 clycans (@Clycans88) reported

    @ring can anyone tell me how to send this ring doorbell device back to RING!!! I will take it off the wall and send it!!! They cant help me with anything!!! It needs to go so I can get something that works!!!!!

  • duffy_neale Neale Duffy (@duffy_neale) reported

    @ring I have cancelled my plan. No point having a system where you have to turn notifications off as so many domestic animals ect are detected. Having a decent system that can differentiate between a cat and human is a start. No I won’t DM. Or call. Fix your product.

  • WiseMade Dean Wiseman (@WiseMade) reported

    @ring fix the Spotlight cameras and stop the lights from coming on during daylight hours. This wasn't a problem before Don't need to be burning electricity in the daytime. Gone through every setting and turned off everything for motion detection the lights are still coming on.

  • Eric_S67 Eric S (@Eric_S67) reported

    @ring why should I recommend your door bell camera? I've owned it for only about six months. But every time we have a power surge or quick blip of an outage. Your product can't reconnect to the network. I have to disable the 5g wifi do a reboot and then reconnect the ring.

  • probbins Paul R Robbins (@probbins) reported

    Anyone else having sudden problems with their @ring doorbell connecting to WiFi? Nothing changed on the @geteero wifi and all other devices, cameras have no issue. Tried changing the battery and same issue. Just keeps connecting for a moment and then disconnecting.

  • geteero eero (@geteero) reported

    @ianbennell75 @probbins @ring I would unplug the eero and modem for 2 mins then back in. If that doesn't work, try holding down the reset button until the LED on the eero flashes yellow then release the button immediately. There should be a short reboot cycle then the eero LED will go solid white. Please D...

  • MDowson954 Martyn Dowson (@MDowson954) reported

    @ring doorbell 2, not connecting to WiFi. Tried resetting router, tried resetting doorbell. Both didn’t fix the issue. Any ideas. Got a full battery and nothing in house has changed WiFi wise. Other devices no issue. Time for an upgrade?

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