Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Check Current Status
Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Atlanta, GA | 3 |
| Charlotte, NC | 1 |
| New York City, NY | 1 |
| Bottrop, NRW | 1 |
| Wolverhampton, England | 1 |
| Noida, UP | 1 |
| Chicago, IL | 1 |
| London, England | 1 |
| Pawtucket, RI | 1 |
| Landgraaf, lb | 1 |
| Lakeland, FL | 1 |
| St. Petersburg, FL | 1 |
| Ocala, FL | 1 |
| Lenoir, NC | 1 |
| Croydon, England | 1 |
| Avon, IN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Jude
(@RaiderJude) reported
@ring Harrrible! In 2020 what ‘big’ company can not figure out an outage? Your company should be ashamed of itself.
-
Darren Skidmore
(@DSkids) reported
@ring You should be notifying customers as soon as you are aware of the outage, this is home security and peace of mind not a frivolous luxury
-
JOSE C
(@JOSEC84995526) reported
@ring Still down :(
-
Ian Collins
(@IanColl1971) reported
@ring Installed it Monday and now not working. Any idea when it will be sorted. Mine is wired yet saying battery is flat and no WiFi connection.
-
Walmart brand Ed Sheeran
(@bellybuttongoo) reported
Thanks to @ring my apartment was broken into while their system was down earlier today. WTF is the point of #ring if it doesn't work when you need it most. 10 out of 10 pissed and 0 out of 10 recommend.
-
Bᴏᴏᴋsɴᴏʙ 🙃
(@b00ksnob) reported
@Vnxe90 @ring @amazon Yep before outage everything was fine and hardwired was working not sure what happened but I'm really annoyed about this.
-
NDHOMELOANS_COM
(@GCottrell24) reported
@ring you can send out emails all the time to inform me of deals and whatnot, but you can only tweet about a known problem?! How about keeping us informed! So is this system even safe anymore? If you got hacked, how much info was lost?!
-
Bigblueball
(@Bigblueball2) reported
@DanHewitt_ @ring Heard Arlo had same problem last month.
-
Marco Tietz
(@marcotietz) reported
@ring That's pretty terrible.
-
Lisa M
(@higgs_623) reported
@ring Stop with the robot automated response to the tweets! It’s just as frustrating as your lack of response to the outage! Credits to customers should be high on your list. I just ordered bing and ring will be replaced. Wish i could send the ring cam back
-
Fancher Comes Alive!
(@AliveFancher) reported
@ring I got the battery compartment door warning this morning. I can’t switch modes all day. Is this also symptom of the the issue?
-
Beth Davidson
(@bethgrossman) reported
@schmassidy @ring Yes! Terrible, camera is not working, awful service right now
-
Tom Yams
(@YamsTom) reported
@ring Its not just an inconvenience the whole ******* app is down bruh
-
Evan Godwin (gAHdwihn)
(@TheEvanGodwin) reported
@ring You really should notify customers as soon as there's a widespread issue, be it email or text. The shear volume of wasted time trying to troubleshoot is insane.
-
Vince
(@Vnxe90) reported
@b00ksnob @ring @amazon I think its still charging but just the app showing its not. Because before the outage everything worked fine.
Check Current Status