Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New York City, NY 3
Los Angeles, CA 2
Chicago, IL 2
City of London, England 2
Nottingham, England 2
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Newnan, GA 1
Rome, Lazio 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
Lewes, DE 1
Jersey City, NJ 1
Northampton, England 1
Houston, TX 1
Gulf Breeze, FL 1
Croydon, England 1
Bethlehem, PA 1
Leighton Buzzard, England 1
Northampton, PA 1
Lewisville, TX 1
Slough, England 1
Port Orange, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • tfny min (@tfny) reported

    @ring customer service is so crap I’m fed up... no respect for customers... the lady screamed at us and I’m shocked... never seen this terrible customer service 👀

  • GlazeHero Hero GlaZe (@GlazeHero) reported

    @ring Doorbell chime doesn’t work and went through every step possible to get it to work. Seems like many others are having the same issue that the chime just doesn’t work at all. Why is that?

  • Anesah1 A (@Anesah1) reported

    @ring I’m trying to use a discount code but it’s not working?

  • GreyingCyclist The Greying Cyclist (@GreyingCyclist) reported

    @ring Sorry Hannah, Dad can't say hi today as #RingDoorbell can't fix their toy. #Ringdown

  • CardiffGooner1 Craig Phillips (@CardiffGooner1) reported

    @ring Do you have an ETA on a fix. I’d suggest more proactive communication about this issue to your customers as I spent all night deleting and then trying to reinstall the app with no success and multiple reboot attempts of my Ring device. STILL NO SERVICE.

  • arjulaad Arjulaad (@arjulaad) reported

    @cire_65 @ring Yep. Same here and since it took ring most part of the day to acknowledge the problem i uninstalled ours for NOTHING 👎🏻👎🏻👎🏻 TO RING. Their twitter team told us to call except that wasn’t working either!

  • Sole_Specific Rick Teves (@Sole_Specific) reported

    @ring Are you going to help when someone’s house is getting broken into and they have no idea because not receiving any notifications? This is some reliable system you guys have.

  • Sole_Specific Rick Teves (@Sole_Specific) reported

    @ring Are you going to help when someone’s house is getting broken into and they have no idea because they’re not receiving any notifications? Some reliable system you guys have.

  • Ruffiano77 Bastian Hoffmann (@Ruffiano77) reported

    @ring how long will this outage last? I still can’t access my devices since yesterday afternoon...

  • martinw2000 Martin Weedall (@martinw2000) reported

    @ring can we as the customers here get an update on when this will be fixed ? The down time here is not acceptable and the communication is really poor. My system has now been down for close to 24 hours ! #CustomerExperience #communication

  • shadowclarkie13 Deborah Howkins (@shadowclarkie13) reported

    @ring I have ring stick up cam. Since yesterday problem switching from home to away mode. No notification on app to say its changed. Any ideas?

  • OneCesar Cesar Ramirez (@OneCesar) reported

    @ring My app is not changing from away mode to home mode. The cameras continue to record. How can I fix this?

  • garyth3duck Ricky Stone (@garyth3duck) reported

    @ring is anyone working on this? I’ve been a customer for 24 hours and can’t use. Tried troubleshooting the device ended back in setup mode and then to go hours without the decide working to find out your services are down and you knew about it but didn’t give us updates!

  • sophie_grace88 Sophie Hammond (@sophie_grace88) reported

    @ring cannot get my “chime” to connect to internet/doorbell using the app. Is this linked to the outage issues?

  • __megss M. (@__megss) reported

    @damaynmanG @ring We have two already but I am gonna check this out!!! Few more can’t hurt aha but this app all day down isn’t great for sales 😩🥴

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