Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Los Angeles, CA 4
Dublin, Leinster 2
Elk Grove Village, IL 2
London, England 2
Atlanta, GA 2
Chicago, IL 1
Sydney, NSW 1
Saint Paul, MN 1
Oconomowoc, WI 1
Florence, KY 1
Santa Clara, CA 1
Radzymin, Województwo Mazowieckie 1
Washington, D.C., DC 1
Oldham, England 1
Newcastle upon Tyne, England 1
New York City, NY 1
Newmarket, ON 1
Arroyo Grande, CA 1
York, England 1
Chelmsford, England 1
Panama City, FL 1
Reading, PA 1
Safety Harbor, FL 1
Camberley, England 1
Royal Oak, MI 1
San Francisco, CA 1
Herndon, VA 1
Santiago de Querétaro, QUE 1
Philadelphia, PA 1
Plainfield, IL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • KarlHall87 Karl (@KarlHall87) reported

    @ring Hey. I've been kicked from my app and account today. I've tried uninstalling the app and reinstalling. Also changed the password on the account. Still unable to log in or use the app. Just keep getting an error message. Shed any light please?

  • RareSteak120F Brian Powers (@RareSteak120F) reported

    Anyone else have a problem with @ring live? No matter what I do it doesn't go live. I even reset the damn thing 10 times.

  • Colm1984 Colm Gordon (@Colm1984) reported

    @ring I've come to the conclusion after all the faults and incidents I've had with my two devices that RING can only be filed under one criteria and that is "****" Well done you strike again

  • Annetionetteb81 Annetionette (@Annetionetteb81) reported

    My wrist hurt so bad I wish I had @ring light bulbs in my room so I don't have to get up an turn my light off

  • amys_bus_ticket @amys_bus_ticket 🌊#PaperBallots (@amys_bus_ticket) reported

    @RING live cam alerts do not load until activity is gone, or the app crashes or loads black screens.. *Now 'Neighbor's feature is not working and completely crashes #RING. Have reinstalled. Come on #RING @Amazon... FIX your frigging app! Read recent reviews in Play Store.

  • ddalaij Dibyajyoti Dalai (@ddalaij) reported

    @ring Anyone help me whether to buy Ring or not. I am observing their service is not good.

  • TamekaJSays Tameka J (@TamekaJSays) reported

    @ring hello, my ring device is no longer sending motion notifications only when someone rings the bell. Please help

  • RadicalLeft562 ChickenButts (@RadicalLeft562) reported

    @ring what’s going on with video doorbell? Constant notifications and no motion no recordings. Often two notification for one event. Help.

  • margatemarcel Marcel (@margatemarcel) reported from Margate, England

    @ring I would have renewed, but due to your arrogance, I have just phoned to cancel/obtain a refund. I hate poor customer service. Goodbye 👋🏻

  • manesh_patel Manesh Patel (@manesh_patel) reported

    @ring worst customer experience I’ve ever had. been waiting for a replacement doorbell for over a month now. Been calling customer services almost every day for a status update only to be told nobody knows what’s happened have escalated but never receive a call from a manager.

  • Ciara_Fogarty Ciara Fogarty (@Ciara_Fogarty) reported

    @ring Hi, I have done a password reset 3 times for my account but am not getting the email. Can you help?

  • Spud662 Spud66 (@Spud662) reported

    @ring Poor customer service trying to get problem sorted our

  • Emma71089625 Emma (@Emma71089625) reported

    @ring I received an email from you with a code for a complimentary faceplate but the link to redeem opens a page that doesn’t exist anymore and the code is invalid when trying to complete the order manually… help please!

  • HutchMedia Simon Hutchinson (@HutchMedia) reported

    Hi @ring I haven't received any "person detected" notifications from my doorbell for two days. Followed all the troubleshooting instructions but still nothing. Can you help?

  • Kelly_Lou_S Kel (@Kelly_Lou_S) reported

    @therealgingeroo @ring Oh I’ve had the exact same thing 😠 absolute nightmare.

Map Check Current Status