Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 3
Jacksonville, FL 3
New York City, NY 3
Lake Forest, IL 3
Slough, England 2
Atlanta, GA 2
Miami, FL 2
Manchester, England 2
Poplar, England 2
Frankfurt am Main, Hessen 1
Baldwin City, KS 1
Larkhall, Scotland 1
Bedford, TX 1
Poynton, England 1
Los Angeles, CA 1
Lincoln, England 1
Walden, NY 1
Dallas, TX 1
Chesham, England 1
Phoenix, AZ 1
Ruston, LA 1
Denver, CO 1
Kansas City, MO 1
Amsterdam, nh 1
Zašová, Zlínský kraj 1
Carolina Beach, NC 1
Dubuque, IA 1
Highbridge, England 1
Brunswick, OH 1
Blackpool, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • skpnrok Paul (@skpnrok) reported

    @ring What will you do to make your customers feel better about your service given this outage? Or will you be leaning on your TOS? "You acknowledge that the Products and Services are not intended to be 100% reliable". Guess I need to stop clicking yes without reading deeper.

  • noremorse2112 Nore' Morse (@noremorse2112) reported

    @ring #ring #RingDoorbell Ring servers are down worldwide - "Investigating - We're experiencing system wide login and app errors and are currently looking into the issue. Nov 25, 14:25 UTC"

  • tonyblackburn Tony Blackburn (@tonyblackburn) reported

    I thought something was wrong with @ring thanks for your help, I’ll try again tomorrow.

  • LiiamDnBRaver Liam Atk🏳️‍🌈 (@LiiamDnBRaver) reported

    @ring having issues here in UK, cannot view live, getting some motion notifications. Servers down?

  • jessthorp jt (@jessthorp) reported

    Get a @ring doorbell for piece of mind after the incident and now the damn thing is going off for no reason and the whole thing is down. Fml

  • stevlor04 steve hook (@stevlor04) reported

    @tonyblackburn @ring Hi Tony.We have had the same problem.We unplugged the router and then plugged it back in.All working fine now.

  • CalumDavidson70 Calum Davidson (@CalumDavidson70) reported

    @schmassidy @ring We only got our ring doorbell yesterday and were thinking how crap this was on second day it is not working. 😡

  • tonetalk Tony Sharpe (@tonetalk) reported

    @tonyblackburn @ring Amazon Web Services, which Ring runs through, are having outage problems at the moment. That's probably why you're having problems.

  • Gillmeg GillMeg (@Gillmeg) reported

    @schmassidy @ring Nightmare. Deleted app and can’t get back in or renew password.

  • GoinOnTilt jeff niehaus (@GoinOnTilt) reported

    @schmassidy @ring Having similar issues. Cannot log into my account through app or via web. Can't get into the Neighbors app, either. That's even after getting verification codes for the account. Guessing servers are down?

  • umar_m786 عمرumar (@umar_m786) reported from Oldham, England

    @ring hi app isn't working I've reinstalled the app now won't let me log back in any ideas? Are you aware of the problem??

  • evergoodstudios Iain Thompson (@evergoodstudios) reported

    @martinmckee @iamryanodonnell @ring According to the status it’s been down for 4 hours!

  • Debs88714850 Debs (@Debs88714850) reported

    @schmassidy @ring Same here. Both phone app and computer not working. I'm in Louisiana.

  • misterbobzi Dave Redeyoff (@misterbobzi) reported

    @ring @RundleAgar I have the same issue.....verification failed

  • aarixk AA (@aarixk) reported

    @ring PLEASE fix your ******* app , my customers pay over 200$ for your product just for them not to connect to the app or simply work correctly , I have been dealing with issue for quite a while. Please fix this issue so installers like myself can stop looking bad .

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