Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Plainfield, IL | 7 |
| Los Angeles, CA | 4 |
| Manchester, England | 2 |
| Gulf Breeze, FL | 2 |
| Coventry, England | 2 |
| London, England | 2 |
| North Las Vegas, NV | 1 |
| Stockport, England | 1 |
| Navarre, FL | 1 |
| Blyth, England | 1 |
| Palo Alto, CA | 1 |
| Jacksonville, FL | 1 |
| Milton Keynes, England | 1 |
| Birmingham, England | 1 |
| Seattle, WA | 1 |
| Oakville, ON | 1 |
| Haslemere, England | 1 |
| Walsall, England | 1 |
| Satellite Beach, FL | 1 |
| New York City, NY | 1 |
| Liverpool, England | 1 |
| Bridgewater, NJ | 1 |
| Portsmouth, England | 1 |
| Falkirk, Scotland | 1 |
| Wilmslow, England | 1 |
| Leeds, England | 1 |
| Nottingham, England | 1 |
| Melbourne, VIC | 1 |
| Stafford, England | 1 |
| Luton, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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FatBoy SLIM
(@da_RULAS_son) reported
@davidma77507034 @YNB @ring So that’s what you have a problem with after reading her thread? Not the fact that said “white” folk are casually admitting to and commiting crimes?
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Nick
(@NickNack024) reported
@ring so ring have said it could be my hub that’s the problem that’s why I’m not receiving a signal to the ring bell how about that’s not the problem it’s worked all week now it plays up. And I’ve not got much going though my wifi
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NYC Walker
(@astoriarunner) reported
Is @ring customer service the worst? Yes. Especially on chat. I ask for an URL and then sends it to me and then exits the chat. Thanks so much for your care. And then have me buy an entire kit to replace 1 screw. And who knows how much for the shipping. Not ideal at all.
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Kevin
(@allac00) reported
Hey @ring i have already called twice about my chime not working when my doorbell is pushed. Havent heard from you at all! Why is this taking so long? I aleeady called for the first time in the beginning of february! Is this customer service?
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Jay_The_Man
(@Jay50613985) reported
@JoeBorelliNYC @NYPDnews @ring You only care when it affects you. You don’t care if the NYPD maintains standards? If the beards are too long they can’t get a proper seal on a gas mask & a criminal can grab them by it. It is a risk to the officer & anyone they try to help. Try locking the car door.
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Scarlett Grace
(@Grackalack) reported
@YNB @florenceRN78 @ring These nice car mother ******* are the worst. They look down on your for not getting an electric car to save the environment but, as they drive down the roads, (after I can now assume stealing peoples ****) they are also littering all of the trash inside their cars.
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Judders
(@JuddLane) reported
@ring This is very poor @ring there’s only an automated response, with no explanation as to why my order was as taken, even though there was no stock available. #customerexperience 😞
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Melanie
(@Melanie07192305) reported
@davidma77507034 @YNB @ring Yvette is not saying all white people, cut her a break. It seems that some people just have issue with anything that comes out of her mouth. I happen to love the fact that Yvette keeps it 100, if certain people take issue with that then keep scrolling or just unfollow her.
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yvette nicole brown
(@YNB) reported
@tesleen2025 @davidma77507034 @ring White folk is not a slur or used in a pejorative way. Folks or folk is the same as people. I use it interchangeably depending on my mood. Adding the qualifier “white” is no different then saying “Black” before the word. It isn’t code for bad behavior or bad people.
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DANA Camp-Farber
(@DMCF70) reported
@roslynholcomb @YNB @ring It is so crazy! People feel free to steal. My sister’s landlord feels that it is okay to go into her apartment anytime that she wishes when my sister is NOT THERE and TAKE ****. People are nuts!
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American Narratives
(@ajcollins00) reported
@davidma77507034 @YNB @ring I don't think you would have said the same thing if a white person said "black folk" regarding the same issue Yvette is talking about. Are you that fragile to actually think saying "white folk" automatically implies all white people. It's not that serious, dude.
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ForAutumnAngel
(@ForAutumnAngel) reported
Hey @ring, i bought 2 of your indoor/outdoor battery cams. And my problem is installing on wall inside. Your official video shows just screw on to wall. But YouTuber videos show using the anchors. So can you guys make a updated video explaining do you need anchors inside or not.
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Edwin Martinez
(@RetiredTprNYS) reported
@JoeBorelliNYC @NYPDnews @ring It's much easier to reprimand than to prevent crime from happening. The world is upside-down.
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Kathy Geiss
(@kathygeiss_ff) reported
Cannot believe how bad the @ring customer support is. I have a defective camera and they refuse to replace it with a similar version and will only replace it with the version that costs $90 less. I wish I had purchased @googlenest cameras for my home.
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Michelle
(@Michelle_523) reported
I really wish I could understand how my @ring works. Why do I get full videos of my across the hall neighbors going in and out and down the hall, but if someone approaches my door, the video doesn't start until they're walking away?? It happens every time.
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