Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 3
Chicago, IL 3
Detroit, MI 2
Barnsley, England 2
Toronto, ON 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
New York City, NY 2
Arlington, VA 2
Pittsburgh, PA 2
Somis, CA 1
Gloucester, England 1
Bognor Regis, England 1
Copenhagen, Region Hovedstaden 1
Hounslow, England 1
Ashtabula, OH 1
Phoenix, AZ 1
Lenoir, NC 1
Cedar Bluff, AL 1
Barrington, IL 1
Amsterdam, nh 1
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Kansas City, MO 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Talladega, AL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • kingpablo2 KingPablo (@kingpablo2) reported

    @ring Just talk to the customer service in Philippines. I purchased a new home with Ring. I have an acc for another property for the last two and half years! I have proof of purchase and can’t find previous owner. They want me to buy a new Ring. Hello Google! GoodbyRing!Terrible!

  • babjul08 babjul (@babjul08) reported

    @ring #ringsecuritydown this is really surprising not able to reach help desk... #CustomerExperience #customerservice .. not able to access my mobile app/keyboard/web login..ring.com does not say that the ring alarm is down..please help

  • Johnryder48 JR (@Johnryder48) reported

    @ring Cannot access my doorbell. Understand there is a outage. When will this be fixed?

  • williambarnwell Bill (@williambarnwell) reported from Belleville, Ontario

    @ring We had a theft last night during your outage. Really need to acces our footage. Please advise eta. #ring #ringapp #ringdown

  • KadhimhussainG kadhimhussain@google (@KadhimhussainG) reported

    @dannr88 @ring @TommyBarnett69 Same issue with mines

  • GwaradaBlainy Blainy Gwarada (@GwaradaBlainy) reported

    @ring @ I can’t even login as well, it’s quite disappointing. Located in Perth Australia

  • bngus_s Sbengu (@bngus_s) reported

    @ring There's also an issue with the recordings. My recordings are now only 9 seconds long and captures pretty much nothing.

  • StopGaslighting Leota (@StopGaslighting) reported

    @ring I purchased a house and the old owners refuse to deactivate the doorbell. Your own website says to call in a case like this. I called and your CSR, says there is nothing that can be done. This is a huge security issue! Reset or send me a new one!

  • RobLuijten Rob Luijten (@RobLuijten) reported

    @ring How about you make your service status page accurate so global impacted users understand they are impacted. And also to fix your ‘subscribe to this incident’ feature as it is not accepting my credentials. You really must do better.

  • jmartell09 Joe Martell (@jmartell09) reported

    @ring I’m having issue with my notifications on my iPhone. I’m not able to see the preview picture when it pops up in the notifications. Is this a known issue?

  • sweet1_2love lea (@sweet1_2love) reported

    @ring hiya I can’t subscribe as keep getting error messages

  • KeithRadcliffe Keith Radcliffe (@KeithRadcliffe) reported

    @ring Always home, except when your servers crash and nobody can connect. Suggest you speak to your marketing department for a new slogan ASAP

  • Andy_Donn Andy Donn (@Andy_Donn) reported

    @ring Your pinned tweet says something about notifications problem but as far as I can tell the entire ring system is down. All cameras, all accounts can not login. Can you confirm?

  • gevonataylor Gevon Ahmad Taylor (@gevonataylor) reported

    @ring has the worst customer service. Not only did their representative lie to me about the security screw size for my doorbell, they can't assist you unless you have info that's on the box (that you likely threw away) or that's on the back of the device (WHICH IS MOUNTED!!)

  • chelseajadeleo chelsea jade (@chelseajadeleo) reported

    @ring I can’t log in to my app after I signed out to see if it would refresh as I’ve been having so many issues this week. Is everything down?

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