Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:


Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Plainfield, IL 7
London, England 6
Nottingham, England 3
Bristol, England 2
Frankfurt am Main, Hessen 2
Los Angeles, CA 2
Lincoln, England 1
Preston, England 1
Sydney, NSW 1
Louisville, KY 1
Motherwell, Scotland 1
Portsmouth, England 1
Mound, MN 1
Düsseldorf, NRW 1
Katy, TX 1
Regensburg, Bavaria 1
Leeds, England 1
Columbia, SC 1
Watford, England 1
Mexico City, CDMX 1
Edison, NJ 1
Grays, England 1
Cardiff, Wales 1
North Bergen, NJ 1
Totnes, England 1
Dallas, TX 1
Vancouver, WA 1
Straubing, Bavaria 1
Telford, England 1
York, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Ring Issues Reports

Latest outage, problems and issue reports in social media:
  • Heck Jooooones (@ItsHeckJones) reported

    How has @ring came out with 5 doorbell versions that look exactly the same and are huge … upgrade the looks of your **** and design something new. Like the Kmart of home security. If you need design ideas let me know

  • Sheldon Kerzner (@sheldonbk) reported

    @kmcooley @ring Their software was always very buggy Kim. I wasted hours getting Ring support data and they blamed my internet and router. So, I threw out their doorbell and chimes and switched to Google. Now everything works.

  • Keith Churchill (@kechurchill) reported

    @ring Spotlight camera, placed literally only 18ft from a Chime Pro, separated only by a single wooden door. Signal strength? -79 RSSI Whoever designs the antennas for your devices should go back to school; they're *terrible*

  • Jeff Doan (str8to5) (@topscorer1) reported

    @ring Garbage buy Eufy muck better cams!

  • Salix 🇺🇦 (@SalixRS) reported

    @PlainsBelle02 @YNB @ring True, true, that's a problem here too. When you're not home they sometimes will try to deliver it again a day later, drop it off at the neighbours or a pick up point. I understand it's more convenient for both the delivery company and the recipient, I just find it too dangerous.

  • Kimberly M. Cooley (@kmcooley) reported

    @sheldonbk @ring Hoped that’s not the road we’re about to go down. They requested my device health pages. I have two other security cameras by other brands, and I don’t have this issue.

  • Ian Yell (@Yellsie) reported

    @ring despite having good internet and WiFi coverage our ring doorbell 3 has a tendency to drop offline. My fix is to remove the battery and replace which then seems to work. Obviously I can’t do this if we are away which then defeats the object. Very very frustrating.

  • Oli Mortimer (@olimortimer) reported

    When will @ring @ring_uk be set to notify a user when a camera goes offline? Not in app, but with a notification. Builder unplugged camera while stealing items, but I was unaware. Same goes for a camera that was covered up - surely Ring should recognise tampering and notify us?

  • FL Girl 32935 (@FLGirl32935) reported

    @ring why won’t you allow my report on “neighbors”about my neighbor putting his cut down tree in my yard? Clearly done to ruin my grass, not his. Nice! Canceled both ring and prime to get a proper uncensored CC cameras.

  • Kimberly M. Cooley (@kmcooley) reported

    @sheldonbk @ring I didn’t give them a chance. I have both downloaded but shouldn’t have to jump from one app to the other because the main app is weighted down.

  • Carolina~BLUE (@LADY_CON) reported

    @ring We had a bear about that size strolling down the paved road that leads to our short gravel road yesterday. I think his mama had sent him packing! Need to start watching when we go walking now…

  • Axsdca (@AXSD73) reported

    @ring what a piece **** products, my door bell keeping getting offline, solution ?!? 30% discount in a new one ?!? Really ? What about the anual plan that I paid for it for the entire year ?? No refund on that

  • thlama (@thlama3) reported

    @JamesMarshallUK @ring Have you tried reaching out to @HaviTech1 for assistance and support, they helped me with the issue I had, I’m sure they can help you

  • Mia (@Mia84693340) reported

    @JamesMarshallUK @ring Sorry about that dear, had similar issue few weeks ago couldn't get help from ig support until a friend advice me to message #cyberking_consultant0 ON Instagram who helped me gain access back to my account without collecting a dime.

  • Dowtown Chimmy (@MaxMetalFriar) reported

    @ring Other neighbors have same issue and would benefit from you actually responding here. Not mystery. The router is the room next to outdoor cam. The router is next to a window…and yet cam does not work and the so-called “ring network” is nowhere to be found

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