Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Chicago, IL | 3 |
| Detroit, MI | 2 |
| Barnsley, England | 2 |
| Toronto, ON | 2 |
| Bully, Auvergne-Rhône-Alpes | 2 |
| Zürich, ZH | 2 |
| New York City, NY | 2 |
| Arlington, VA | 2 |
| Pittsburgh, PA | 2 |
| Somis, CA | 1 |
| Gloucester, England | 1 |
| Bognor Regis, England | 1 |
| Copenhagen, Region Hovedstaden | 1 |
| Hounslow, England | 1 |
| Ashtabula, OH | 1 |
| Phoenix, AZ | 1 |
| Lenoir, NC | 1 |
| Cedar Bluff, AL | 1 |
| Barrington, IL | 1 |
| Amsterdam, nh | 1 |
| Minneapolis, MN | 1 |
| Lenzing, Oberösterreich | 1 |
| Peterborough, England | 1 |
| Kansas City, MO | 1 |
| Meriden, CT | 1 |
| Stoke-on-Trent, England | 1 |
| Olean, NY | 1 |
| Juneau, WI | 1 |
| Talladega, AL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Cass
(@Michael35050231) reported
@DanHewitt_ @ring Yep, camera won’t connect, app won’t work, unable to log in on web, all very ****
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𝕿𝖍𝖊𝕭𝖚𝖟𝖟𝖒𝖆𝖓75
(@BuzzMets) reported
@ring What happening...is your entire system down? An alert would be nice!
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vafman
(@vafman) reported
from
Hillingdon, England
After so many months of thinking about buying a @ring doorbell I have done it and tried to activate it on the day there is a major outage and their servers are down. What are the odds?😤
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Captain Morocco V2 🇲🇦
(@AtlasIion) reported
Twice you guys @ring have been down recently sort it out
-
fish4london
(@fish4london1) reported
@ring Spent 3 hours trying to work out why my day old doorbell didnt work. Didnt realise if you have an outage your end and it affected the user end. Any ETA on a fix 😡
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Smashinstein
(@smashinstein) reported
@ring hmm I know outages happen but when you essentially are a security service your product shouldn't be down for hours on end. Pretty bad security when all the cameras I pay for are not operational for hours. Needs to be fixed faster
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AdamA
(@AdamA22408542) reported
@ring Is your servers down?? I cannot connect to any of my cameras. The app keeps saying unable to find your location. Already cleared cache and data and uninstalled and reinstalled. NOW I am unable to authenticate my account. Keeps saying "something went wrong". Im using android
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Michael Cass
(@Michael35050231) reported
@ring Really disappointed with my purchase, loads of issues regarding Live Biew and Recording, and app not working. Can’t log onto web either, where can I get help/support?!
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jee.112
(@jvp_van) reported
@jhellyer312 @ring been like 4 hours now they cant fix it lolz
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ST
(@STraars) reported
@jhellyer312 @ring Same, still down
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Stuart Haigh
(@Haigh59Stuart) reported
@ring paid a **** load of money for a doorbell that does not work and when i try to call they hang up on me. **** company
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Jules Owen
(@julesowen11) reported
@AdamA22408542 @ring I think they are! Major outage I’ve heard!
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Mrs. Rizuto
(@MrsRizutosclass) reported
@ring we are unable to login into our account. Are the servers down?
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Brad Cue Walker
(@bradcuewalker) reported
@JonnyG101 @ring It’s the servers. Bad timing.
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Sam
(@tonychuckatini) reported
@ring fix your app