Ring Outage Map

The following outage map shows the most recent locations worldwide where Ring users have reported their issues and outages. If you are having an issue with Ring and your area is not listed, make sure to submit a report below

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Ring Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 15
Birmingham, England 12
Köln, NRW 6
Truro, England 5
Edgware, England 5
Manchester, England 5
Vienna, Wien 5
Essen, NRW 4
Hamburg, HH 4
Walsall, England 4
Bristol, England 3
Olney, England 3
Cardiff, Wales 3
Berlin, Land Berlin 3
Norwich, England 3
Bournemouth, England 3
Sydney, NSW 3
St Albans, England 3
Swindon, England 3
Slough, England 3
Leegebruch, Brandenburg 2
Basingstoke, England 2
Llanelli, Wales 2
Nuneaton, England 2
Ashton-under-Lyne, England 2
Mexico City, CDMX 2
Aylesbury, England 2
Chesterfield, England 2
Wuppertal, NRW 2
Albuquerque, NM 2
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Ring Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Ring Issues Reports

Latest outage, problems and issue reports in social media:
  • Jae (@JaeinOregon) reported

    @ring Let their dog **** all over my yard.

  • Jae (@JaeinOregon) reported

    @ring No, don't! These products are TERRIBLE. I just had a camera completely die after less than a year. Not to mention your software is garbage.

  • Jae (@JaeinOregon) reported

    @ring The mandatory go-to-live function of the doorbell now SUCKS. It further slows down the already sluggish response of your software. I HATE IT.

  • Dan “Reading is my thing” 📚😎 (@schwim3x6) reported

    @ring Best practice for Ring or in general? I ask as I’ve never had a problem with any device until just recently with Ring. No DM necessary. I’m going to change the password & hope that fixes the connection trouble. If so, then I’ll bite the bullet and update all our devices. 🙄

  • Matthew Thacker (@matthewathacker) reported

    @ring is a trash company with trash customer service. That is all.

  • PAVAN KUMAR (@ksatyapavan) reported

    @ring I have a suite of ring devices in my home, also a premium for ring security. I see that most of the devices would go offline and come back online after some time. My wifi is super fast btw. Called your csr and they disconnected my call themselves twice. I felt disrespectful

  • David Frank (@theDF) reported

    @ring my floodlight cam's IR filter is stuck. Apparently a common issue. But you offer no support email, your chat is not for technical support, & your phone support wait is >45 mins with no callback option. Can I please get some reasonable support for this defective product?

  • Mike Horn (@MikeHorn_Curls) reported

    I wish there was a way to get my money back for the thousands of dollars I've spent on @ring devices and services. It's the only service & app that has a issue connecting to my gigabit service 🤔

  • Mike Horn (@MikeHorn_Curls) reported

    @ring And I never had problems until recently so is it a firmware issue?

  • Mike Horn (@MikeHorn_Curls) reported

    @ring My ring bridge is 20 feet away from a gigabit router with gigabit speed and all my devices 13 in total are within 50-70 feet of the router and bridge. Every day I have to unplug batteries to try and get them to reconnect. Seems to be a common issue with your bridge.

  • STR (@abqguy2) reported

    @ring why doesn’t live view work on Spotlight Cam Bat. We have done everything yet it never works. They have static ips, DMZ’d them, what it’s an app issue it’s a firmware issue this isn’t what I paid for, this isn’t good service/product esp. since I pay monthly

  • Mike Horn (@MikeHorn_Curls) reported

    In the last month @ring smart lighting keeps going offline for no reason. You have to unplug & replug the batteries back in to get them back online then they go back offline again. The bridge is in the middle of all devices, gigabit internet and no device is more than 70'away.

  • Ed Barry (@catenarycat) reported

    @Ring understanding your push to sign up folks for video saving, but what is the basic saved time for those who do not signup for your service? Anyone know? It is tough to get info from #Ring . Also, who do we contact at #Ring for help on installation? Guidance is bad.

  • successIsAMindset (@RoderickOlive12) reported

    @ring Need help! My ring doorbell stopped working after a recent update. I spoke with support and received an updated power pack for the chime and still no luck.

  • President Joe Stalin (@BlackRifleProj) reported

    Nice, now @ring is helping come by not letting me share video of juveniles checking the doors of my truck and my wife’s car because they might be juveniles. This is how criminals get away with ****.

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