Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 4
Amsterdam, nh 4
Hamburg, HH 2
Plainfield, IL 2
Liverpool, England 2
Denver, CO 1
Columbia, SC 1
Perth, WA 1
Eltham, England 1
Dallas, TX 1
Fort Mill, SC 1
Atlanta, GA 1
Köln, NRW 1
Tijuana, BCN 1
Guadalajara, JAL 1
Ashburn, VA 1
Milton, ON 1
Berlin, Land Berlin 1
Warrington, England 1
Miami, FL 1
Reston, VA 1
Peoria, AZ 1
Tulsa, OK 1
Poplar, England 1
Indianapolis, IN 1
Farnborough, England 1
Jersey City, NJ 1
New York City, NY 1
Las Vegas, NV 1
Jacksonville, FL 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • BJLass 20Jan2021🌞💙 (@BJLass) reported

    @ring It took you more than 4 hours to announce this!!! And whatever happened caused one of my cameras to freak out so bad it STILL is not back online. And I am not there to fix it, so god knows what will happen while I am gone. YOU SUCK!

  • DSkids Darren Skidmore (@DSkids) reported

    @ring You should be notifying customers as soon as you are aware of the outage, this is home security and peace of mind not a frivolous luxury

  • AlexMarleyUK ALEX MARLEY (@AlexMarleyUK) reported

    @Billy_5722 @ring They must have had a major issue and reset everything. But I just want everything how it was ASAP as I don't get Motion Alerts, Ring Alerts, and doesn't connect to Alexa. Firmware says unknown. Ring just says keep checking the Status website, but there is no change.

  • higgs_623 Lisa M (@higgs_623) reported

    @ring @RealJMurray Stop being sorry and fix the issuse. This is unacceptable

  • jandroid11 Jefferson (@jandroid11) reported

    @Steve91392532 @ring I had Ring for more than a year and this is the first time I've had this outage issue, hopefully it's not a hack for the holidays, this would be a porch pirates dream

  • rscotthurst Scott Hurst (@rscotthurst) reported

    @ring Maybe after this event you can revisit depending solely on a single AWS region. When one goes down your service should bounce to another. Home security is a big deal.

  • YamsTom Tom Yams (@YamsTom) reported

    @ring Its not just an inconvenience the whole ******* app is down bruh

  • bellybuttongoo Walmart brand Ed Sheeran (@bellybuttongoo) reported

    Thanks to @ring my apartment was broken into while their system was down earlier today. WTF is the point of #ring if it doesn't work when you need it most. 10 out of 10 pissed and 0 out of 10 recommend.

  • BerninForBernie January 20, 2021 12:00pm (@BerninForBernie) reported

    @pithyaphorism @ring Welp, my daddy said he didn’t get automatic windows on his Ford Fairlane in ‘64 because it was just something else to break down. I spent hours trying to master the art of rolling down my window without appearing to do so. #InternetOfThings

  • nawebb Nick Webb (@nawebb) reported

    @Billy_5722 @AlexMarleyUK @ring Same problem here, all ring devices are showing RSSI of 0 when our Wi-fi is fine? Also battery showing 100% when it was less than 50 yesterday!

  • AliveFancher Fancher Comes Alive! (@AliveFancher) reported

    @ring I got the battery compartment door warning this morning. I can’t switch modes all day. Is this also symptom of the the issue?

  • marcihcarnes Madre (@marcihcarnes) reported

    Never buy a Ring doorbell, worst customer service ever. @ring @ringsucks, @ringdoorbellsucks

  • DrunkenPolish DrunkenPolish (@DrunkenPolish) reported

    @ChiefGossard @ring Bad timing. This is the second significant outage I’ve had that I can recall with my Ring devices in two years. Amazon Web Services is having network issues and Ring is affected.

  • DadGuessWhat Dad Guess What (@DadGuessWhat) reported

    @ring Im in Disable Mode but the camera is still recording motions. I’ve toggled between Modes, signing in and out but it is still happening. Help.

  • RaiderJude Jude (@RaiderJude) reported

    @ring Harrrible! In 2020 what ‘big’ company can not figure out an outage? Your company should be ashamed of itself.

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