Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

Less
More

ring Hero Image

Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Los Angeles, CA 4
Kannapolis, NC 1
Shipley, England 1
Phoenix, AZ 1
East Orange, NJ 1
Kearny, NJ 1
Ascot, England 1
Waukegan, IL 1
Virac, Bicol 1
Pontefract, England 1
Edinburgh, Scotland 1
Amherst, NH 1
Ashburn, VA 1
Maldon, England 1
Saint-Brieuc, Bretagne 1
Waterlooville, England 1
Norwich, England 1
Luton, England 1
Poplar, England 1
Watford, England 1
New York City, NY 1
Las Vegas, NV 1
Akron, OH 1
Lake Forest, IL 1
Fort McMurray, AB 1
Louisville, KY 1
Reno, NV 1
Southwark, England 1
Charlotte, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • EnfieldBerry Scott Berry (@EnfieldBerry) reported

    @HoosierHystrcs @ring I can’t watch injuries, reminds me of mine playing sports growing up. I did happen to watch the last one (by mistake) and after cringing and almost gagging I thought you had to have broken something. Be careful and get well!

  • webboy42 🐕 Paul 🦄 (@webboy42) reported

    Hey @ring, the accessibility of your app has gone from usable to ****: most elements are no longer labeled, including, but not limited to, the menu, device list, chime tone selection screen, and the audio settings screen from where the chime tone selection screen is accessed.

  • ecruxon emma cruxon (@ecruxon) reported

    @ring failing to call me back to discuss the refund they owe me yet again. what a surprise. the worst customer service I have ever experienced

  • normskitb Norman Bernard (@normskitb) reported

    @ring pls help cannot log into my account since I have upgrade mobile phone. It’s not sending email when I press forget password but allowing me to set up anew account with the same email?

  • HoosierHystrcs HoosierHysterics! (@HoosierHystrcs) reported

    @stephsthompson @ring There isn’t enough tape in the world to help me

  • InTheBath Shelly (@InTheBath) reported

    @HoosierHystrcs @ring The doctor in me: It looks like you have some chronic ankle instability. Might want to see someone about that. Physical therapy might help. The ******* in me: Man, that’s funny as hell.

  • Ryan23Harris Ryan Harris (@Ryan23Harris) reported

    @ADT Extremely disgruntled by you’re dealer “safe haven”. Our door bell is malfunctioning. Had it less than a year and we have to pay for someone to come out to fix an issue we didn’t create. #dontbuy buy @ring doorbell instead.

  • datadavd datadavd (@datadavd) reported

    @ring easily has the worst return process I’ve ever experienced. Not only was it comically overly complicated, but the process is a massive waste of resources.

  • skifastergordon Gordon Stake (@skifastergordon) reported

    @ring help. My ring keypad was off. I have been recharging it for a few hours. No light flashing. If I unplug it, it does not work. The red lights are on around the three circle (police, fire and safety) buttons.

  • dpage99 David Page (@dpage99) reported

    @ring What other people think that’s missing, hence the poll. Think this may help Ring understand what customers would love to see from Ring. Your new cameras are 1080p again, lots of people I know including myself wish Ring was HomeKit compatible. Extra sensors for cameras be good to.

  • Meanerz Myna K. D. (@Meanerz) reported

    @ring 's customer service is trash af.

  • JonathanBae5 Jonathan Bae (@JonathanBae5) reported

    @amazon @ring This post uses digital marketing to bring attention to the product ring. It brings a problem that happened and tells us that because of the product they were able to get a notification and the car was brought back to the family.

  • enginnorhan engin orhan (@enginnorhan) reported

    @amazon @ring I'm complaining about Amazon Turkey. How many days did you keep me busy? You are assigning a customer representative who does not help.

  • brianhwhitaker1 Brian (@brianhwhitaker1) reported

    @HoosierHystrcs @ring You looked stone cold sober in all of these Eric !!! Wtf ?lol

  • crazycatlaydee_ Jessica (@crazycatlaydee_) reported

    @ring Hi,I've just signed up to a plan but it wouldn't credit my 10% discount when buying another product from the website. How can I claim the 10% back? There doesn't appear to be a contact form on your website and the chat function is offline

Map Check Current Status