Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 5
New York City, NY 5
Birmingham, England 5
London, England 4
Los Angeles, CA 3
Reno, NV 3
Plainfield, IL 3
Glasgow, Scotland 3
Las Vegas, NV 2
Ashburn, VA 2
San Francisco, CA 2
Columbus, OH 2
Harrisburg, PA 2
Riverside, CA 2
Louisville, KY 2
Milwaukee, WI 2
Tucson, AZ 2
Mexico City, CDMX 2
Manchester, England 2
Leeds, England 2
Houston, TX 2
Quanzhou, Fujian Sheng 1
Littleton, CO 1
St Helens, England 1
Atwater, CA 1
Sydney, NSW 1
Bengaluru, KA 1
Gold Coast, QLD 1
Mansfield, England 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • _SarahGeorgina Sarah (@_SarahGeorgina) reported

    @ring hi, any reason my ring bell has gone offline and every time I try and re connect it says 'setup not complete. Check your password.' I'm definitely putting the correct password in

  • RaAh89 Ricardo Alarcon H (@RaAh89) reported

    @ring @DanInRealLife00 I'm having the same problem, my bridge it's not working, has been stuck for hours in firmware update

  • KuroAkiGames Aki (@KuroAkiGames) reported

    @ring what is the point in having Support when they can't even hear and understand you and all the guide and help they give is legit the same steps you have been trying for the last 10 to 20 times? I don't understand how a Mac Address is going to help if the device isn't online!

  • mattfrederic3 Matt Frederic (@mattfrederic3) reported

    @ring so far on the phone with 2 people both can’t understand the problem!!! Going on 27 minutes..WTF?

  • OldFart_JD Jay Dee 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@OldFart_JD) reported

    @RamsayCooks @ring No, still does it. Ring "suggested" i reset it and reconnect to wifi but has not helped. I just think the wifi receivers on the peephole cameras are crap as i dont have this issue with my stick up cams on the same network and are situated much further away from the router.

  • Lukester00 Lukester.eth (@Lukester00) reported

    @ring you're telling me not one engineer can write a few lines of code to fix this in less than 30 days? Ring is now just another bloated corporate entity

  • RealRickGlaser1 Rick Glaser (@RealRickGlaser1) reported

    @btrew65_u Let me get this straight, you think a guy that got knocked out in his last 2 bouts including face planted in his last fight, deserves to fight for the @ring Title over #Usyk-#Joshua. If I have that correct, you need to seek professional help, as I have that correct too! #Boxing

  • wolfthehunter P.D. Petro 🎸🤠🇺🇸 (@wolfthehunter) reported

    @ring So I called ring to return my hacked and worthless ring system I cannot afford anyway. After a lengthy wait the girl that answered could not verify her identity for me, and was stalling the conversation, and said my email showed no customer with that email and the dumb down gas

  • Buff_Shuff Siobhan (@Buff_Shuff) reported

    @ring our device had gone offline (despite their being no Wi-Fi issues & being hardwired) and is now not working at all. Have tried all advice on your website, but no joy! Can you help? @CeiakaPhillips

  • ninjie89 autumn leigh⭐️⭐️⭐️🌟 (@ninjie89) reported

    @ADT is legit the worst company ever don’t use them. Their equipment never work and they charge you for them to fix their equipment. When you try to cancel because their equipment legit never works they try and charge you an arm and a leg. **** you #adt use @ring

  • ChadPFC CHAD (@ChadPFC) reported

    @SmartThingsBeat @smartthings @ring Sorry, I assumed you were the official SmartThings team. I spoke to them & got a very **** answer to my question. Apologies for the mix up.

  • DanInRealLife00 Dan (@DanInRealLife00) reported

    @ring why can't I update the firmware on my Ring lighting bridge?! No matter what I try, the update never completes. I can't usey lights. HELP!

  • dumplin0678 Donna Gracey (@dumplin0678) reported

    @ring we have received a message to say our account has been deleted and we cannot access our devices. This is the third time this week we have had an issue and we can’t get through on customer services number. Can someone please help!!

  • RhonaRaskin Rhona Raskin (@RhonaRaskin) reported

    If you use @ring doorbell they do not alert you yr subscription has ended. And you CANNOT pay to continue except on ORIGINAL device. So if it ends while you are travelling TOO BAD! The whole point of the security system....useless... #badcustomerservice

  • WHOtheFisJC James Campbell (@WHOtheFisJC) reported

    @ring needs better customer service then just little walk-thru in their app. I keep being told that the batteries are dead and the door is open yet they are fully charged and the door is closed… WTF DUDE!

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