Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 10
Plainfield, IL 5
Kingston upon Hull, England 5
Atlanta, GA 3
Phoenix, AZ 3
Manchester, England 2
Glasgow, Scotland 2
Köln, NRW 2
Knaresborough, England 2
Sheffield, England 1
Orlando, FL 1
St. Louis, MO 1
Camillus, NY 1
Essen, NRW 1
Greensboro, NC 1
Wakefield, England 1
Redhill, England 1
New York City, NY 1
Detroit, MI 1
Dallas, TX 1
Ipswich, England 1
Liverpool, England 1
Braintree, England 1
Manhattan, NY 1
Edinburgh, Scotland 1
North Vancouver, BC 1
Raleigh, NC 1
Ayr, Scotland 1
Ridgefield Park, NJ 1
Bhopal, MP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Ring Issues Reports

Latest outage, problems and issue reports in social media:
  • dan castree (@Dancastree3804) reported

    @ring actually its important you stop hiding behind cut copy paste replies and start talking to customers the last time i sent you a dm you refused to help so start talking proper via public dm on why ring keeps kicking door bell cameras of the wifi !

  • dan castree (@Dancastree3804) reported

    @ring actually its important you stop hiding behind cut copy paste replies and start talking to customers the last time i sent you a dm you refused to help so start talking proper via public dm on why ring keeps kicking door bell cameras of the wifi !

  • Doreen Garrett (@garrettdody) reported

    @Laurels_Wood @ring They are such trouble makers...and thieves!!

  • Katie (@moi_katie) reported

    @ring first time of trying to remove the security screws from the ring doorbell to recharge and they are stuck sold, the screwdriver head has mashed and it’s mashed the screw heads. The only way I can see to get it off is to break it? Help please not impressed!

  • Nolamom (@Nolamom8) reported

    @ring these doorbells are trash. I have turned the motion settings and other options to the max and the doorbell still doesn't pick up all activity. Fix it and put out an update or something. I should have went with a different doorbell ring sucks.

  • D’s & R’s are all dickin’ us! (@Torquemob) reported

    Disappointed in @ring what alternatives are out there? I have tried posting to neighborhood groups with information and video of people up to no good but they keep denying my posts. WTF #Ring ?

  • C Galloway (@wave22) reported

    @ring My outside light went on in the middle of the night without me turning it on. How is this possible? I turned it off and it turned itself back on. Your chat service was a poor experience. #techbug

  • Anti-Racist South | #StopCopCity (@antiracistsouth) reported

    @NOPDNews @Neighbors @ring Hot trash per usual. Quit your jobs.

  • WilderGarden (@WildergardenBC) reported

    @ring The stare down was too aggressive for teddy

  • Steeve Gadde (@Steeveblr) reported

    @ring what is the process to escalate a device transfer issue?

  • Flicks News (@flicksnews) reported

    @ring Will do but there is no device health issues. It’s the chimes that are not chiming when the doorbell is pushed. I know at least 3 people with exact same issue but I bet there is more. Everything is fine!

  • Flicks News (@flicksnews) reported

    @ring it says you r having no issues but chimes are not working for me, I checked with neighbour & mate, we r all experiencing same issue. So there is problem & its very annoying for those of us who need an old fashioned bell chime & not able to be glued to a phone.Please fix it!

  • pro.solutions (@prointegr8) reported

    @ring Trying to contact you, number doesn’t format correctly so you get ‘Number you are trying to call is Disconnected’. The issue is in how the number is formatted when you click (to dial). I tried to raise this with a support agent when I finally got through, but it was impossible.

  • Deion  (@iFuxkBbws) reported

    @ring So i just brought a ring camera. I have the doorbell video camera and the motion sensor is every bad i have the sensitivity up max and it never detects when someone car pulling in the driveway. it only detect when somebody come up to the ring and it show up late.

  • jc (she/her) (@ffcherry) reported

    ,@ring what the heck? For 4 days I have had the exact same issue with the motion detector. I can disable, but the app won't let me enable it when I'm done. I have called customer service and they keep telling me to do the same things. But they are not fixing the issue!


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