Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Los Angeles, CA | 3 |
Philadelphia, PA | 2 |
New York City, NY | 2 |
Atlanta, GA | 2 |
Dublin, Leinster | 2 |
London, England | 2 |
Blackpool, England | 1 |
Fulham, England | 1 |
Norristown, PA | 1 |
Poplar, England | 1 |
Miami, FL | 1 |
Leander, TX | 1 |
Manchester, England | 1 |
Chicago, IL | 1 |
Sydney, NSW | 1 |
Saint Paul, MN | 1 |
Oconomowoc, WI | 1 |
Florence, KY | 1 |
Santa Clara, CA | 1 |
Radzymin, Województwo Mazowieckie | 1 |
Washington, D.C., DC | 1 |
Oldham, England | 1 |
Newcastle upon Tyne, England | 1 |
Elk Grove Village, IL | 1 |
Newmarket, ON | 1 |
Arroyo Grande, CA | 1 |
York, England | 1 |
Chelmsford, England | 1 |
Panama City, FL | 1 |
Reading, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Brittany Conklin
(@BE_Conklin) reported
@ring I would like important notifications. What I don’t want is to hear about a chihuahua that escaped the yard. You can’t fix people
-
nifty50+🏖
(@queenmiserable) reported
Update: After a lot of help from @ring troubleshooting my problem, it seems my poor device has stopped working. But luckily its within warranty so I'm being sent a replacement. They're so thorough with verifying details etc. Really pleased #ringdoorbell
-
Jen Rodrigues
(@jenannrodrigues) reported
@ring my ring doorbell is not live for the camera. The batteries are full and internet is working. Tried restarting the WiFi and nothing. Can you help??
-
Left Click Buy
(@LeftClickBuy1) reported
@ring I just installed a used ring light, it looks great but I can not add it since it was used. Tech support said they would give a discount on a new one but they will not allow me to set this one up since it was used before. This is wasteful and a sales tactic! WTF
-
Kyra W-M
(@_theartoftrying) reported
They called us and asked if we needed help I told them yes , we thing someone is in our house please send the police. They said okay and 5 minutes they call and said they are unable to send anyone and we had to call ourselves, Every month we pay @ring a fee to have professional
-
David
(@davidBehindAMac) reported
@ring When?? Cause clearly it wasn’t 5 years ago! If y’all need help, I can help! I can DM you my Resume!
-
Kyra W-M
(@_theartoftrying) reported
@ring customer service told us if they sent help then we would be fined. That’s fine but you need to educate us on that ! Long story short my family and I are fine but what if we weren’t . What if someone was in the house and we didn’t have time to call on our own. You put my fam
-
Ron
(@specialagtgibbs) reported
@ring Re my ring camera, for some reason, it does not record any activity in the evening, not even if someone is standing right in front of it, including me. Is there an issue going on?
-
Ian G
(@IanStGraham) reported
Once again @ring lets me down - i have a home subscription but the new camera i installed isnt recording?!?! Seriously why am I bothering
-
Kyra W-M
(@_theartoftrying) reported
ily at risk ! And for that no one should buy your services. I never go on social media and vent about bad businesses , but this weekend you put my wife, my daughter and pets at risk ! All the money you take for your products so disappointed @ring
-
Vickie Cannam 📚
(@vickiecannam) reported
My expensive @HiveHomeUK security camera’s stopped working so I follow the help guidance… asks me to contact via live chat. “Sorry, no live chat available, please email”. Email - “sorry, this email no longer works, please use live chat”. Forget it… think I’ll just buy a @ring!
-
Sarah 👩🏼⚕️
(@Sarah_937_) reported
@ring our pro 3 doorbell camera is constantly going offline & we don’t know why. We have hardwired it to see if the power source helped- it hasn’t Never have a problem with the floodlight camera (the doorbell is closer to the internet router than the floodlight cam is)
-
Lukas Medialook
(@medialook) reported
@ring There wasn't much assistance as problem left unresolved...
-
Nick's Pizza
(@rhoml) reported
I am having the worst experience trying to return some @ring products in Australia. It has been 2 months and still haven’t gotten my money back and at this point I have no idea if @amazon can do anything about it to convince me to use that service again.
-
Mitch Conner
(@mitchconner123) reported
@MillennialOther @ring Ring is the worst.