Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dallas, TX 5
Lake Forest, IL 4
New York City, NY 4
Chicago, IL 3
Atlanta, GA 3
Jacksonville, FL 3
Elk Grove Village, IL 2
Ashburn, VA 2
Reading, England 2
Los Angeles, CA 2
London, England 2
Denver, CO 1
Seattle, WA 1
Akron, OH 1
Westford, MA 1
Oklahoma City, OK 1
San Jose, CA 1
Bellingham, WA 1
Midland, TX 1
Alcobendas, Comunidad de Madrid 1
Sydney, NSW 1
Queens, NY 1
Mesa, AZ 1
Santa Clara, CA 1
Libertyville, IL 1
Cirencester, England 1
Grand Ledge, MI 1
Castro Valley, CA 1
Amherst, NH 1
Anaheim, CA 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jasonnn1234 Jason (@jasonnn1234) reported

    @ring I’ve done this before and already had my first doorbell replaced and I’ve still got exactly the same issue

  • javelinsam Javelin Sam (@javelinsam) reported

    Just found out my @ring doorbell has been offline for 3 days... Why doesn't the app notify me when this happens? I've got no footage stored since the 28th as a result..

  • primal081 Matt (@primal081) reported

    @NancyMace @ring does this look like one of your models?? I think @NancyMace may need help from customer service so she can post the security footage.

  • serenaautomates Serena  (@serenaautomates) reported

    And all off the sudden my @ring doorbell won’t connect to WiFi anymore. Broken for the second time?

  • jtemplejrnalist john temple (@jtemplejrnalist) reported

    @ring doesn't empower its staff to help customers. I'm shipping all their equipment back to them for a refund. What I can't get back is all the time I wasted with them. @Ring is good at selling, bad at delivering. That's the worst.

  • wendy_mcroberts Wendy McRoberts (@wendy_mcroberts) reported

    @reaim_us @miyashay @ring You don’t have to be fit. That’s our problem 🚩 it’s easier to take her CHILD than her GUN RIGHTS

  • sambelcher62 Sam (@sambelcher62) reported

    @ring @ring_uk Hey! How would I go about ordering a replacement power adapter for a Ring Indoor Camera? Can’t seem to find one on your website. Can you help?

  • JennyGill15 Jenny (@JennyGill15) reported

    @ring I'm having trouble resetting my password even though I'm following the guidance with capital letter , numbers etc. It won't accept the new password I'm inputting

  • penner2175 penner2175 (@penner2175) reported

    @RepNancyMace @henrymcmaster @Ring Can you please help this poor, traumatized, woman learn to use her system?

  • TheUltimateCyn_ 99,9% Typos (@TheUltimateCyn_) reported

    Then when you don’t pick one they keep sending you push notifications of motions you can’t see until you subscribe? I can’t even reset my password or anything until I agree to a paid subscription. What type of forced **** is this? @ring

  • eonova Ed O (@eonova) reported

    @ring @KTK1990 I am also having the same issue. I’ve had the chime pro replaced twice now. Both unit get hot and disconnect from my WiFi. I’ve rebooted my router several times, tried to reconnect the devices and even disconnected the WiFi protection. I’m at whits end.

  • grahamread2008 Graham read (@grahamread2008) reported

    @bessbell @NancyMace @ring a crime has been committed. Please release the video to allow everyone to help identify the culprit… i mean culprits…

  • dennusb Dennis (@dennusb) reported

    @ring Hi! I have Ring Protect Plus and i saw i can 10% discount on new devices from your webshop, but when shopping and trying to pay i don't see the 10% discount. Can you help?

  • JustinTalksF1 SERGIO IN A RED BULL SEASON (@JustinTalksF1) reported

    @ring can you fix your app so that it doesn't constantly say there's a new notification when there isn't. the device is great, your app is complete garbage.

  • _abhayshah Abhay Shah (@_abhayshah) reported

    @pierskarsenbarg @chrismunns @ring Personally, I would have burned the whole thing down

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