Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Phoenix, AZ 8
Frankfurt am Main, Hessen 8
Melbourne, VIC 7
Brisbane, QLD 7
Mönchengladbach, NRW 6
Berlin, Land Berlin 6
Köln, NRW 5
London, England 5
Hamburg, HH 5
Vienna, Wien 5
Düsseldorf, NRW 5
Chicago, IL 4
Arlington, VA 4
Los Angeles, CA 4
Sydney, NSW 4
Munich, Bavaria 4
Madrid, Comunidad de Madrid 4
Croydon, England 4
Birmingham, England 4
Bristol, England 4
Manchester, England 3
Sevilla, Andalucía 3
New York City, NY 3
Paris, Île-de-France 3
Glasgow, Scotland 3
Atlanta, GA 3
Zürich, ZH 2
Charlotte, NC 2
Kingston upon Hull, England 2
Pittsburgh, PA 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • jodielandon__ ☥ (@jodielandon__) reported

    @ring For sure! I called the support folks and the lady did not help 😭

  • ghost72986 Ghost (@ghost72986) reported

    @ring My Ring Doorbell 2 is having issues with the wifi. It connected to my new BT wifi just fine on Friday. Now it says online but very poor connection. This whole morning it was offline and wouldn’t even connect. Says battery is 44% even though I’ve fully charged it. Can’t see

  • Bron1010 Bron (@Bron1010) reported

    @ring You overcharged me for 2 years (charging both annual and monthly subscription fees) and when I challenge it you refused to refund more than 6 months despite confirming that it was in error and 'really strange'. Why won't you refund me in full when its your error?

  • MyWanderingEyes Pat Barba 1941 (@MyWanderingEyes) reported

    it on my cell provider & told me to call them so like a little damn sheep I called them & they checked & their NON USA employees told me nothing wrong on the provider's end so it must be .@ring's issue BACK & FORTH BACK & FORTH meanwhile

  • diyemmy Michelle (@diyemmy) reported

    @ring is anyone else's cameras all offline at the moment 🙃

  • davidciccone Dave (@davidciccone) reported

    @ring Is your service down?

  • run_amyn Amy (@run_amyn) reported

    @WasteManagement - @ring video shows exactly what a driver does and doesn't do. Ffs. Such a total scam for $50 non-pickup fees based on lies leading to terrible customer experiences. Fix this now.

  • CRpilsen mike (@CRpilsen) reported

    @ring I received 2/2 order and not 1/2. I called up- ups said to call shipper.called you guys and just to say cameras are not in stock and don't know when will receive them. Tried to cancel part order and your can't. WTF. You don't know when cameras will be available to ship,

  • mcleger Michael Léger (@mcleger) reported

    @ring Firmware update knocking cams offline?

  • robmckenzieuk rob 🇺🇦 #standwithukraine (@robmckenzieuk) reported

    Looking to buy a video doorbell and a couple of cameras, I have narrowed it down to @ring or @EufyOfficial but I am torn between the two. Has anyone got a view or recommendation?

  • alwinlubbers Alwin Lubbers (@alwinlubbers) reported

    **** @ring cameras. Most of the time they don’t even work. Please do yourself a favour and just get something else. Even AliExpress cameras connect faster.

  • Adeljones9 Adel jones (@Adeljones9) reported

    @ring is the app down keeps saying i need to re subscribe yet its got an active subscription

  • KileyMcGowen Kiley McGowen - BLACK LIVES MATTER (@KileyMcGowen) reported

    @ring worst customer service EVER

  • BinxBolling2021 BinxBolling (@BinxBolling2021) reported

    @SANJOSEMAILMAN @ring Trash pick-up isn't until tomorrow.

  • byVictoriaLeigh Victoria Leigh 🦎 (@byVictoriaLeigh) reported

    @ring I need to be able to reliably monitor my dog’s surgery recovery when I’m not at home. Pls help. 🥺

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