Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Check Current Status
Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Los Angeles, CA | 3 |
| London, England | 2 |
| New York City, NY | 2 |
| Dublin, Leinster | 2 |
| Blackpool, England | 1 |
| Fulham, England | 1 |
| Norristown, PA | 1 |
| Philadelphia, PA | 1 |
| Poplar, England | 1 |
| Miami, FL | 1 |
| Leander, TX | 1 |
| Manchester, England | 1 |
| Atlanta, GA | 1 |
| Chicago, IL | 1 |
| Sydney, NSW | 1 |
| Saint Paul, MN | 1 |
| Oconomowoc, WI | 1 |
| Florence, KY | 1 |
| Santa Clara, CA | 1 |
| Radzymin, Województwo Mazowieckie | 1 |
| Washington, D.C., DC | 1 |
| Oldham, England | 1 |
| Newcastle upon Tyne, England | 1 |
| Elk Grove Village, IL | 1 |
| Newmarket, ON | 1 |
| Arroyo Grande, CA | 1 |
| York, England | 1 |
| Chelmsford, England | 1 |
| Panama City, FL | 1 |
| Reading, PA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom
(@TeamTomTom) reported
@ring Marketing your products during your worst global outage, instead of giving meaningful updates is a pretty poor show. We deserve much better @JamieSiminoff.
-
Craig Phillips
(@CardiffGooner1) reported
@ring Do you have an ETA on a fix. I’d suggest more proactive communication about this issue to your customers as I spent all night deleting and then trying to reinstall the app with no success and multiple reboot attempts of my Ring device. STILL NO SERVICE.
-
Arjulaad
(@arjulaad) reported
@ring @martinw2000 Poor communication indeed , it took them most of the yesterday before actually acknowledging there was a problem.....I uninstalled ours for absolutly nothing!! Their alarm system was down also, they really should compensate the clients
-
Andy Rai
(@AndeepR) reported
@ring You have down hugely in my esteem i had ongoing issues days before the outage and after 30 mins on the phone to support they cant see my details even though i can see my app details. battery is all over place, no live footage between events!!!
-
Sophie Hammond
(@sophie_grace88) reported
@ring cannot get my “chime” to connect to internet/doorbell using the app. Is this linked to the outage issues?
-
Steve Guy
(@stevekguy) reported
@ring I work in IT so I understand that things sometimes go wrong. But your handling of this outage is utterly appalling. No communication, no updates. Come on, it’s been over 24 hours and we pay for this
-
A
(@Anesah1) reported
@ring I’m trying to use a discount code but it’s not working?
-
The Greying Cyclist
(@GreyingCyclist) reported
@ring Sorry Hannah, Dad can't say hi today as #RingDoorbell can't fix their toy. #Ringdown
-
Arjulaad
(@arjulaad) reported
@cire_65 @ring I can see some people were able to get actual help from the twitter team instead of a f...-off like we got!👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
-
Andy Law
(@andy_law_) reported
@SMillbery @ring Some of the Amazon servers are down so I don't think it'll just be ring that's down. When Amazon Web Services go down half the tinterweb breaks
-
Rob Thomas
(@Robster_T83) reported
@ring Whilst you're at it, can you fix the people only settings for motion alerts? Keep getting notifications for things as small as rats!
-
Jefferson
(@jandroid11) reported
@ring I've worked in information technology for more than 40 years, and I have never heard of a non communication issue such as this, although I haven't had many problems, but this is a red flag non-prfrmnc
-
Harold
(@stockharold) reported
@ring I can’t open my door please fix
-
Arjulaad
(@arjulaad) reported
@JinnyJinny @ring I uninstalled our cam from outside at -8, snow and freezing rain.......for nothing. Our daughter’s ‘’alarm’’ system has been down almost 20 hours. Fortunatly we have another brand of camera inside.....with pan and tilt.
-
Arjulaad
(@arjulaad) reported
@cire_65 @ring Yep. Same here and since it took ring most part of the day to acknowledge the problem i uninstalled ours for NOTHING 👎🏻👎🏻👎🏻 TO RING. Their twitter team told us to call except that wasn’t working either!
Check Current Status