Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
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Online Features
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dallas, TX | 5 |
| Lake Forest, IL | 4 |
| Chicago, IL | 3 |
| New York City, NY | 3 |
| Atlanta, GA | 3 |
| Jacksonville, FL | 3 |
| Elk Grove Village, IL | 2 |
| Ashburn, VA | 2 |
| Reading, England | 2 |
| Los Angeles, CA | 2 |
| London, England | 2 |
| Denver, CO | 1 |
| Seattle, WA | 1 |
| Akron, OH | 1 |
| Westford, MA | 1 |
| Oklahoma City, OK | 1 |
| San Jose, CA | 1 |
| Bellingham, WA | 1 |
| Midland, TX | 1 |
| Alcobendas, Comunidad de Madrid | 1 |
| Sydney, NSW | 1 |
| Queens, NY | 1 |
| Mesa, AZ | 1 |
| Santa Clara, CA | 1 |
| Libertyville, IL | 1 |
| Cirencester, England | 1 |
| Grand Ledge, MI | 1 |
| Castro Valley, CA | 1 |
| Amherst, NH | 1 |
| Anaheim, CA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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John Goulding
(@Visual360Media) reported
@ring can someone contact me re my subscription not auto transferred to new bell. Currently paying for something that's not working. I see email support no longer an option lol !
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Daniel Lussier 🧢
(@spcld2k) reported
At @USPS is a joke. Lied about attempting a delivery today like I don't have a @ring doorbell, want me to go pick up my delivery I paid to have shipped, and now sitting on hold for over 1 hour 20 min trying to get someone to fix this.
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Steve Bull
(@SteveBull75) reported
@POpEyedWazza @ring Hi there I was wondering if you got this resolved as I have the same issue and reported it to Ring but they're unsure why its doing this and are getting there technical team to investigate
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HoityCoity
(@HOITY_COITY) reported
@ring Im having some serious trouble with my RIng Doorbell 3 Plus Freezing when switching from Pre-Roll to video. Ive tried Everything my router is roughly 5 steps from my Doorbell, and roughly 10 steps from my Chime Pro.
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xKELSOx
(@xKELSOxTv) reported
@funkofinderz @FedEx @ring See my fedex guy is my dad's best friend, so my **** just gets launched through a window
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Mike
(@trghpy) reported
My ring camera spontaneously started working yesterday. Literally unlocked videos I couldn’t access previously. Thanks for rebooting the server @ring.
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John Huckle
(@JohnHuckle8) reported
@ring not sure why Ring can not talk to me or answer any of the questions raised regarding the Ring app on my phone, you say it's a fault on my phone, can you direct me to the area of my phone so that I can correct the problem so the app works like the other 150 apps do....TY
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S..Alqubaisi
(@SAlqubaisi18) reported
I burchsed a camera and once I received it I shocked that it's not working I called the support however they didn't change it or replace it my request number is 909673 @Ring_Arabia @ring
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Sal Mendez
(@Sal_Mendez) reported
@ring really letting me down on this severity system!!! 😒
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Darcy Eggeman
(@Eggehead) reported
I leave my house for a few hours. My ring alert goes off but the app won't open. Error messages. I have a subscription but doesn't do any good if i can't open it. Thankfully my arlo camera was working. @ArloSmartHome @ring
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D Brown
(@DBrown97640147) reported
@ring you are cooperating with them? I told you gmail and you are not right to do that to my app too. If you don’t fix it then you might be charged. Then they are also trying to buy you out and get rid of you. It’s allegedly an identity theft ring and cheap. Lose your jobs?
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kid Animé
(@kidanime91) reported
@funkofinderz @FedEx @ring The worst!! 🤬
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J D
(@ghostbuster9999) reported
@ring I have been patiently waiting months for a resolution to an on-going issue. You had a social media rep. e-mail me. When I replied, I got a response that you no longer offer support over e-mail. What is going on? Will anyone ever help or is my security just a game?
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robert fox
(@sistalovinman) reported
@badasscaregivr @ring So, in a way, it's kind of like a baby monitor for your mom?! Please understand, I'm in no way hating (especially since this is something my own mom might benefit from)! Is it that wherever you are in your house, you'll hear your mom if she's in trouble?
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M.
(@mmmaritzah) reported
@funkofinderz @FedEx @ring Agree. ****, I’ve caught the fedex guy plenty just driving past my place without stopping then marking my package as no access to building and rerouting my package to a pickup location, fedex never got back to me on many occasions. Fedex sucks ***.
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