Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New York City, NY | 3 |
| Los Angeles, CA | 2 |
| Chicago, IL | 2 |
| City of London, England | 2 |
| Nottingham, England | 2 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Newnan, GA | 1 |
| Rome, Lazio | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
| Lewes, DE | 1 |
| Jersey City, NJ | 1 |
| Northampton, England | 1 |
| Houston, TX | 1 |
| Gulf Breeze, FL | 1 |
| Croydon, England | 1 |
| Bethlehem, PA | 1 |
| Leighton Buzzard, England | 1 |
| Northampton, PA | 1 |
| Lewisville, TX | 1 |
| Slough, England | 1 |
| Port Orange, FL | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
-
Jon Birk
(@jon_birk) reported
@ring NO BECAUSE YOU NEVER FIX THE PROBLEM. ITS ALWAYS THE SAME BULLSHIT. TURN THIS OFF, TURN THIS OFF GARBAGE TECH SUPPORT. I HAVE SPENT HOURS ON THE PHONE WITH YOUR TECH SUPPORT ONLY TO BE RIGHT BACK HERE WARNING PEOPLE NOT TO BUY YOUR GARBAGE.
-
c.h
(@ch44345188) reported
@ring Good afternoon I wonder if you can help me. On the doorbell the two screws that attach it to the wall they are not staying in as the fixings have come away from the doorbell is this under warranty please.
-
Jason Cacho
(@jayceone) reported
@ring my doorbell to stopped working 5 days ago. It came with the house when it was built. The device itself is hot and the builder representative states that device itself is not working. Is there anything y’all can do to remedy this. I was expecting to have this device work
-
dont start
(@happyda65189121) reported
from
Firhouse, Leinster
App website down ? @ring
-
Jen Rodrigues
(@jenannrodrigues) reported
@ring I need to return a ring door bell it’s not working when I place my order number on the site. Help.
-
Way❣️
(@trickyWayy) reported
Why tf did @ring take my video down😡 talking bout he a kid ok and he a kid that peed on my porch🙄 his momma needed to clean it ******** up!!
-
Rising Sun Capital
(@RisingSunCap) reported
If $AMZN really wants to own smart home then @ring isn’t enough. $GOOG is collaborating with $ADT. $AAPL is doubling down and about to launch a second wave. $AMZN really needs to acquire $VVNT. If they did they would own the entire industry over time. Cc: @JeffBezos
-
DZTAI Robert Alvarez
(@dztlegend) reported
Worst thing about @ring is the neighborhood alerts cause you stupid idiots don't know the fn difference between fireworks and gun shots. A boom is a firework. When you post a boom noise was gunshots I'm like you've never shot a gun or been at a location where shootings occur.
-
Margalit Francus
(@margalitfrancus) reported
@ring @amazon what’s happening with your app? Can’t download it from the iOS App Store . Is it down?
-
Nelly Brouwers
(@N3llyBr) reported
@ring My video doorbell gives black and white images, what can I do about it and has anyone else this problem?
-
Kavols
(@Drmpsey) reported
@TwitterSupport cashtag $RING mixing with doorbel @ring in search results could you fix it please... 🙏🤞
-
Moody One 🥃
(@TVMoody) reported
Hey @ring is the service down?
-
MF
(@MFWallace_2) reported
@ring Awesome! @ring I was more curious for outside help. If someone was in need, they could hold down the doorbell for 3-5 seconds to call the police.
-
Julie O
(@Ecojlo) reported
@ring I’ve moved, changed my phone number & need to cancel my subscription. I no longer have the phone number associated to my account so I can’t verify a code. HELP!
-
spooky
(@spooky40331361) reported
I'm regretting my @ring purchase and subscription more every day as it often fails to connect to the video feed and live feed during event activity. It's so bad the only reason I have to pay for the subscription is because by the time I can connect, the event is over.