Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Seattle, WA 5
London, England 4
Chicago, IL 3
Los Angeles, CA 2
Dallas, TX 2
Lakeland, FL 1
St. Petersburg, FL 1
Ocala, FL 1
Lenoir, NC 1
Croydon, England 1
Avon, IN 1
Bonn, NRW 1
Singapore, Central Singapore Community Development Council 1
Oldenburg, Lower Saxony 1
Grassau, Bavaria 1
Ozark, IL 1
San Francisco, CA 1
Toledo, OH 1
Birmingham, England 1
Kalamazoo, MI 1
Saco, ME 1
Denver, CO 1
New Orleans, LA 1
Mexico City, CDMX 1
Joplin, MO 1
Melbourne, VIC 1
High Point, NC 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • inourgrave calicraig (@inourgrave) reported

    @ring hey bought some smart lighting products. Got to say it’s the absolute worst deployment of technology I have ever seen. It took me 3 hours to get the bridge to connect to wifi and another 45 min to add a single light.

  • floodums Andyrew (@floodums) reported

    Dear @ring every time I leave the house I get a reminder of how fat my *** is. WTF?

  • miciphone Mike (@miciphone) reported

    @ring Thx for the info. To bad: Alexa Guard is yet not available in Germany. I own a doorbell, Ring app installed, paying for the cloud. I thought it would be enoungh to buy an Echo Dot, subscribe to Guard free /smole alarms included) in order to receive notifications in case of emerg.

  • Hargrave170 Liz (@Hargrave170) reported

    @ring why does the doorbell go offline every time after the bell has been rung? Had problems every day since I bought it. I have to turn it on and off again at the plug at least once a day to reset.

  • RunDMB1 RunDMB (@RunDMB1) reported

    @ring Good luck getting all the parts, dealing with customer service is a nightmare!

  • jdd68 Jon Donshik (@jdd68) reported

    @ring nobody seems interested in fixing the multiple rich notifications on Apple Watch and iPhone. I see a lot of complaints--Ring staff keeps telling people to reboot their phone or engineers requesting more info. Come on--acknowledge that there is a problem!!

  • Tcorona35 Teresa Askew (@Tcorona35) reported

    @ring We live in the UK and had bad snow last week and this has resulted in our 4yr old Ring doorbell2 dying! It’s got water in it and won’t work (been through Trouble shooting with Ring). Is this acceptable to you? It’s not to us!

  • DesertCatsRule Mrs. E. (@DesertCatsRule) reported

    @ring Mine is offline in less than 2 yrs of installation..I have followed all the info offered by RING on how to get it back online AND IT STILL DOESNT WORK. NOW I HAVE TO PAY AN ELECTRICIAN TO COME TO HOME TO FIND OUT WHY DOORBELL IS NOT WORKING..

  • miciphone Mike (@miciphone) reported

    @ring Thx for the info. To bad: Alexa Guard is yet not available in Germany. I own a doorbell, Ring app installed, paying for the cloud. I thought it would be enoungh to buy an Echo Dot, subscribe to Guard free (smoke alarms included) in order to receive notifications in case of emerg.

  • MetalPetal99 MetalPetal (@MetalPetal99) reported

    @ring why is my doorbell offline again!? Bought it in July and never had a problem with it until this past wk. twice in 7 days

  • sarahw020 sarah (@sarahw020) reported

    @ring @dr_bw Same issue 😡 did anyone ever find a solution?!

  • dropsofShaylei Shaylei (@dropsofShaylei) reported

    Either @ring has had a massive glitch all day, or their tactic to try & get me to pay for service after my 30 day free trial is to annoy me to death with false “motion at your front door” alerts approximately 50 times the day after you it trial ends

  • Interiordr1 Interiordr (@Interiordr1) reported

    @LindaFo86558624 @ring Wait till you call for technical support, you’ll get robots reading scripts that are out of the USA. Amazon after acquiring ring, made what used to be the best customer service to one of the worst. So sad greed at its best

  • SnugNugs Snug Nug (@SnugNugs) reported

    @ring I couldn’t possibly tell you how many times this doorbell has let me down.

  • TlaTla007 Tunde Nollah (@TlaTla007) reported

    @ring Hi, could you pls assist wit the access issue with the ring doorbell. I tried to log into the app but it’s requesting a code for the 2nd level verification but the problem is, instead of sending the code to my email, it’s asking to change settings in the app I can’t access.

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