Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 3
New York City, NY 3
Kansas City, MO 2
Bully, Auvergne-Rhône-Alpes 2
Zürich, ZH 2
Arlington, VA 2
Pittsburgh, PA 2
Minneapolis, MN 1
Lenzing, Oberösterreich 1
Peterborough, England 1
Meriden, CT 1
Stoke-on-Trent, England 1
Olean, NY 1
Juneau, WI 1
Barnsley, England 1
Talladega, AL 1
Milwaukee, WI 1
Pipe Creek, TX 1
Dunbar, WI 1
Charlotte, NC 1
Manchester, England 1
Laurelton, NJ 1
Meridian, ID 1
Sevilla, Andalucía 1
Denver, CO 1
Coppell, TX 1
Grayson, GA 1
Dowagiac, MI 1
Hailsham, England 1
City of London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • stoneycatpalmer stoneycatpalmer (@stoneycatpalmer) reported

    @ring cameras are only meant to last 3 years before they break down and fail. Almost as if by design. Time to replace mine with another brand that cares to make quality products. How sad.

  • Marvindotgg Terrii (@Marvindotgg) reported

    @ring No error to see, you click "Manage my account" wait 5 minutes, then click "Update payment method", "Replace payment method" wait 5 minutes and it redirects you right back to the Dashboard, simply just does not work. You can see the flow in your analytics trail.

  • praveerbol 🙋‍♂️ (@praveerbol) reported

    @ring How a DM can help? Improve your service and train your chat agents. You have David with an unprofessional attitude.

  • ladyredbingo Cecelia Borchick (@ladyredbingo) reported

    My lovely brother-in-law bought us a @ring but @verizon internet is totally **** and the ring won't work. Yet verizon claims they provide the best internet. . . NOT!!!!!!

  • pamk3500 Pam K (@pamk3500) reported

    @ring your return process is a nightmare. I am about to rip every single ring product I own out of my home if I do not get my return label. It should not take 4 calls to return a duplicate order.

  • itshullabalulu no vibes, just fumes (@itshullabalulu) reported

    @catladyactivist @ring We have the same issue. Cars can go by and not be detected.

  • stoneycatpalmer stoneycatpalmer (@stoneycatpalmer) reported

    @ring please fix your damn cameras. Night vision stopped working for no reason and resetting it doesnt work.

  • Peterporter80 peter porter (@Peterporter80) reported

    @ring @ring_uk @DPD still waiting to receive my replacement ring doorbell floodlight text message 2 day running saying parcel will be delivered tomorrow still not here poor communication poor customer service

  • Nerdi33le Nerdizzle (@Nerdi33le) reported

    @ring @Its_Miss_KLT Good luck should you need to return something. The experience is awful. @ring has terrible processes and customer service.

  • MyWanderingEyes Pat Barba 1941 (@MyWanderingEyes) reported

    .@ring .@amazon your ******* #Ring website MAC is down AGAIN.....

  • KeggerMak katie makris (@KeggerMak) reported

    @ANCCostello We’re checking our @ring here but didn’t have anything! But Eli and I definitely saw the car while we were playing inside. Someone knocked down the sign at MI & SD too (unrelated but maybe not?) so I sent that to @311DCgov !

  • hartlandpoint Sasha (@hartlandpoint) reported

    @ring I’m trying to log into my app and it keeps telling me it doesn’t recognise my device/browser so it won’t email me a authenticating code and that I need to get the code from the app/account I can’t log into. Please help. I’m in the uk. I don’t want to call the US.

  • dannysfeir danny sfeir (@dannysfeir) reported

    @ring wrong address on Apple Pay buying a product. There is no way to amend this online. Your solution is giving customers 45 minutes to call before order is sent to the fulfilment Center - but you are closed! What are my options??! Please help me resolve this

  • andyandkirstie Andy & Kirstie (@andyandkirstie) reported

    @Real_Alex_Y @ring I think the top down lavatory cam is a bit OTT to be honest.

  • paulDprice1 paul D price (@paulDprice1) reported

    @ring I purchased a new cell phone , your system is a nightmare to get reconnected ...I'm beginning to believe after having to have a battery replaced not even a then after calling your tech support line the party they were having in the background

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