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Ring

Ring Outage Map

The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Ring users affected:

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Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 2
New York City, NY 4
Lancaster, NY 1
Ronkonkoma, NY 1
Shawinigan, QC 1
Charlotte, NC 1
Chicago, IL 4
Münchberg, Bavaria 1
Kaiserslautern, Rheinland-Pfalz 1
Swindon, England 1
Dortmund, NRW 1
Waterlooville, England 1
Pittsburgh, PA 1
Batley, England 1
Jacksonville, FL 1
Tavistock, England 1
Everett, WA 1
Colorado Springs, CO 1
Bend, OR 1
Bath, ME 1
Los Angeles, CA 2
Newnan, GA 1
Rome, Latium 1
Amtsberg, Saxony 1
Stroudsburg, PA 1
Arnhem, GLD 1
Reading, England 1
Velbert, NRW 1
Birmingham, AL 1
Mumbai, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ring Issues Reports

Latest outage, problems and issue reports in social media:

  • DebcwardWard
    Deborah Ward (@DebcwardWard) reported

    @ring Whenever we have super windy days (often) my Ring goes offline. Any suggestions?

  • Chris135794
    Chris (@Chris135794) reported

    @ring why can't you allow people to change the chime of the doorbell itself. It can't be a hard fix and your customers have been asking for years?

  • amysri7
    amy sri (@amysri7) reported

    @ring @ring what's stopping you to make Ring alexa skill available worldwide. Whats the problem

  • mjhhorgan72
    Michael Horgan (@mjhhorgan72) reported

    @ring your customer service is probably the worst I have ever come across in my life.

  • Cyber_Gakusei
    cyber_gakusei (@Cyber_Gakusei) reported

    @jenniferznanni @ring I'm having the same issue

  • adamgleissner
    Adam Gleissner (@adamgleissner) reported

    DO NOT update the @ring App if you have a camera. Screwed my motion detection so now I’m down a camera. At least customer service came through🫡

  • perrygascoine
    Perry Gascoine ⭐️⭐️🌎 (@perrygascoine) reported

    @ring 1/2 One of our cameras was stolen as part of a robbery attempt. Fortunately I have the protect plan & you sent out a new camera. Unfortunately, you sent a chime pro instead. We’ve had to pay a workman today to fit the camera but due to an error from ring it couldn’t be done

  • egion35
    Emeric (@egion35) reported

    @ring hello. I have a problem with the alarm. when we leave the house, the front door is open. If I set the alarm, then I have to close the door otherwise its sensor will be ignored. It is not practical. is there a workaround?

  • KyleMcK_31
    Kyle Mc (@KyleMcK_31) reported

    @ring Hi my ring doorbell won't let me live view. It says camera not available right now. I have tried the app and website and it still doesn't work. I have a very good fast Internet connection. I'm not very happy because I'm paying for the ring protect. Can you help please?

  • hypomanicII
    Diana (@hypomanicII) reported

    Let me just say that @ring has a lot of nerve pushing their security cams & alarm systems in our feeds when it’s been WEEKS since their last app update completely screwed up the ability to control any of their hardware. And they’ve yet to fix it or even address the issue. #FAIL

  • DoubleODrew614
    Drew (@DoubleODrew614) reported

    @ring Is there an issue with not being able to see live view on the app? I can only view live when there is an motion alert…if I go myself into one of my cameras and select live view it keeps stating unavailable

  • sdeetj
    Playmaker (@sdeetj) reported

    @ring please my ring is not working. Can u provide any solution.

  • nuance_guy
    J 🎃 👻 🧹🧛🧟 (@nuance_guy) reported

    @JHitchcock99 @BIG_chikin @ring And the usual cherry on top is this is another coward who locks down his replies.

  • KandersonUS
    Kyle Anderson 💙🌼✊ (@KandersonUS) reported

    @ring Ugliest cameras on the market, hands down. Giant rectangular prisms hanging awkwardly off the wall vs small domes or bullets - the choice should be obvious.

  • DonNantwich
    Don Nantwich (@DonNantwich) reported

    I love my @ring doorbell, I get home from work, make a brew, find my slippers, sit at my computer, after a few minutes I get notification of motion at my front door, me 15 minutes earlier. <slow hand clap>

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