Ring Outage Map
The map below depicts the most recent cities worldwide where Ring users have reported problems and outages. If you are having an issue with Ring, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Ring users affected:
Ring Inc. is a home security and smart home company owned by Amazon. Ring manufactures home security products that incorporate outdoor motion-detecting cameras, including Ring Video Doorbell.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Paris, Île-de-France | 2 |
| New York City, NY | 4 |
| Lancaster, NY | 1 |
| Ronkonkoma, NY | 1 |
| Shawinigan, QC | 1 |
| Charlotte, NC | 1 |
| Chicago, IL | 4 |
| Münchberg, Bavaria | 1 |
| Kaiserslautern, Rheinland-Pfalz | 1 |
| Swindon, England | 1 |
| Dortmund, NRW | 1 |
| Waterlooville, England | 1 |
| Pittsburgh, PA | 1 |
| Batley, England | 1 |
| Jacksonville, FL | 1 |
| Tavistock, England | 1 |
| Everett, WA | 1 |
| Colorado Springs, CO | 1 |
| Bend, OR | 1 |
| Bath, ME | 1 |
| Los Angeles, CA | 2 |
| Newnan, GA | 1 |
| Rome, Latium | 1 |
| Amtsberg, Saxony | 1 |
| Stroudsburg, PA | 1 |
| Arnhem, GLD | 1 |
| Reading, England | 1 |
| Velbert, NRW | 1 |
| Birmingham, AL | 1 |
| Mumbai, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Ring Issues Reports
Latest outage, problems and issue reports in social media:
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𝔻𝕨𝕚𝕘𝕙𝕥 𝕐𝕠𝕦 𝕀𝕘𝕟𝕠𝕣𝕒𝕟𝕥 𝕊𝕝𝕦𝕥 (@Electric___Feel) reported@ring is about to be on my **** list right next to @AshleyHomeStore
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$BP (@bpauwels) reported@IFTTT is the integration with @Ring broken? Unable to load my hardwired Ring bell for new ring or new motion events. Reading similar findings on the Ring support forums.
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Sam🧢 (@THENEWWAM) reported@PkmnMstrKyle @GordJohnson7 @ring Till the Pandemic dies down, at this point it’s not gonna get eradicated or near eradication cause dummies aren’t smart enough to protect themselves and their families
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Patricio Reyes (@Preyesruiz) reported@ring when do you fix the problems with the app Android, we take months without solutions, Unacceptable!!
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Tatiana Pasha (@pasha_not_nice) reported@ring I am having an issue with your call center and the rep is staying all of your managers are in a meeting for an undisclosed amount of time. I need assistance ASAP!
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Lou Swimmin (@LilDontFollowMe) reported@PkmnMstrKyle @ring Cause he gives a **** about someone other than himself
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Tony B (@toeknee216) reported@lindseyrbhair @ring Let me know. I fix those all the time are work
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WatchWooWork (@woo_work) reportedThe fact that I can reach @Ring and actually talk to someone 24/7 beats other alarm companies…we need protection on the weekends @ADT let’s fix this
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robert smith (@dancastree6346) reported@ring trouble shooting isn't need the fault lies with ring other people are having the same issue so instead of blaming customers try checking ring system ( something customers can't check ) status and start communicating with customers instead of stupid replies
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Adrian F (@_adrianf_) reported@brennen_mike @ring Experiencing the same issue on iOS as well. App will show notification but simply spins non-stop even though the video is being recorded and can be viewed afterwards. Tried logging out, deleting and reinstalling the app with zero luck? Any ETA for a fix?
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Jay pichardo (@JayPichardo) reportedAmazon needs to get rid of the @blinkforhome app and let @ring handle it. The Blink app sucks so bad.
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Mr. Jasinski (@januszjasinski) reported@AmazonHelp Booked return Wed. @Hermesparcels didn't show up. I chased both days. Assured it will be picked up. Chat today said they tried to collect. I have @ring and no notifications. Was then told I cancelled it which I didn't. The absolute worst customer service I've received from you.
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Christopher Guy (@ChrisJG1988) reported@seamer1977 @ring It means they still haven’t bought in HomeKit support even after promising it years ago, and everyone who asks about this gets the same generic response, very poor, I’ve have 3 ring doorbells and I’m now considering trying a different companies
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Chris Frank (@Hoss_a_palooza) reportedHigh five to @ring for having a customer service dude named Jericho who after 6x of me explaining my problem & him not understanding what I was trying to convey just abruptly put me on hold until I gave up & hung up. Super great service! 👎🏻
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Andrew Donaldson (@andrew98) reported@TheHookUp1 @AqaraSmarthouse @ring Aqara zigbee devices often have a broken zigbee implementation. Seems like they take themselves off the network after a while if there are multiple routers. I switched to Tuya contact sensors.