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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Pokémon GO reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pokémon GO. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pokémon GO users through our website.
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Sign in (38%)
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App Crashing (28%)
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Online Features (14%)
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Glitches (14%)
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Microtransactions (7%)
Live Outage Map
The most recent Pokémon GO outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Holbæk |
Online Features | |
 London |
Sign in | |
 Västerås |
Online Features | |
 Tiffin |
Glitches | |
 Kolkata |
App Crashing | |
 Hamilton |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pokémon GO Issues Reports
Latest outage, problems and issue reports in social media:
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Scrogador
(@ScrogadorGames) reported
@PokemonGoApp Sometimes you only need to really take a look at your game and take time to fix the bugs to let your community know you care about them. Adventure Sync is still broken for me. 3 days and running and your chit chat in messages has done nothing
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James Pilbeam
(@JamesPilbeam5) reported
@NianticHelp @PokemonGoApp Shop won’t load for me on pokemon go on any device- other peoples accounts are working fine on same devices- is this related?
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Progamer
(@Progamerpg5) reported
@NianticHelp i have a problem with pokemon go everytime i goe in the shop i have a white screen i can not buy anything
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Chase Shannon
(@ChaseShannon27) reported
@NianticHelp @PokemonGoApp So my Store feature isn’t working. Hope this gets figured out soon and players are properly compensated for the inconvenience
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Zaff
(@zaffy2005) reported
@NianticHelp @PokemonGoApp Been having issues with Pokemon Go for months now. I play it on an older phone, and every time I play it random elements of the game will just go black, and 95% of the time the game will crash, often several times in a row before I just give up.
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Jos K
(@FISHER313) reported
@NianticHelp Shop is still not working in Pokemon go
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TKD4Life
(@SouthernPokemon) reported
@Trainerhamzia @NianticHelp @PokemonGoApp Yeah I’ve been having that issue since maybe 2 or 3 hours ago.
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The Shiny One
(@im4eyesonly) reported
@ScrogadorGames @PokemonGoApp @NianticHelp Just stop playing the game. Problem solved.
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Matt
(@pokemongoermatt) reported
Shop still not working for me... #PokemonGo #PokemonGOApp
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Sal H
(@Hooks1975) reported
@WestCoast4Life0 Hasn't worked all day, bloody hopeless. Hope it's working tomorrow Westie, good luck. @PokemonGoApp @NianticHelp
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ThisAstoriaMama
(@ThisAstoria) reported
@NianticHelp @PokemonGoApp Getting a white screen where my friends list should be. Is this part of the problem earlier?
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NEVE 🧡
(@Priestt_Neve) reported
@NianticHelp @PokemonGoApp Shop not working! It’s completely Blank have tried everything!!
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RHONDA Stewart
(@Rjs79241830) reported
@NianticHelp Am still having issues my in game shop still shows blank screen I have refreshed and restated my phone and game and unstained and restarted pokemon go but the shop screen still blank
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Paige
(@Neutral_Paladin) reported
@PokemonGoApp Definitely want a sticker book! I have trouble sending away my last stickers cause I won’t see them anymore. I love them but never want to get rid of them.
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feral_shade
(@feral_shade) reported
@betzy_b @NkPokemon5 @PokemonGoApp I mean, I understand where you're coming from... I have thousands of pokemon that are awaiting trades that won't likely ever happen...and the number grows daily....and I routinely buy storage space But that's MY problem! I don't selfishly expect Niantic to shift their priorities
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Helen Phillips
(@PhillipsPiebly) reported
@NianticHelp @PokemonGoApp Hello niantic...I cannot access the shop to purchase anything... The screen is white. It's not my phone as I can log on to my child's acct fine and purchase. Please can you advise me... Is it part of your current issues? Thank you so much.
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Howie P. Lovekraken
(@Lovekraken) reported
@NianticHelp @PokemonGoApp Not a gripe, just partial catalog of issues noted on my group's Android devices (Samsung A01, A52, and LG ThinQ): login stalls at 7/8 progress bar. Engaging Buddy gives whiteout screen. No Adventure Sync notifications. Adventure Sync not recording distance.
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Michael Pearce (Майкъл)
(@WestCoast4Life0) reported
@Hooks1975 @PokemonGoApp @NianticHelp Been like that at least 12 hours maybe more wasn’t working when I woke up
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PaulNicholasCabalhin
(@akosipauli) reported
@NianticHelp Can you please fix my issue? I cannot access my in-game shop in Pokemon Go. I will miss raid hour because of this.
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Marie Di 🇺🇦🌻🙏🏼
(@DimascioMarie) reported
@NianticHelp The pokemon shop doesn't work. White Screen. Tried to delete cache multiple times. Tried to uninstall and reinstall the pokemon go app. Doesn't work. Please fix.
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Bethany walker
(@Bethanywalk22) reported
@NianticHelp it has not been resolved im still getting a white screen on my pokemon go shop on my apple iphone…i have uninstalled it an reinstalled it and its still not working ive done that 3 times now…what is goin on?? i want to play the raids an i cant even buy raid passes or nothing!
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Dan
(@tradiesndaddies) reported
@PokemonGoApp FIX THE GAME *********!!!
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pokemon lyf
(@pokemonisgr9) reported
@NianticHelp Hi, my Pokemon Go in-game shop is blank and not loading. Is there a fix to this?
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0utlaw1
(@will_hookem) reported
@Trainerhamzia @NianticHelp @PokemonGoApp Not working here. So much for raiding right now
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Scrogador
(@ScrogadorGames) reported
@PokemonGoApp It mostly doesn't work. Sometimes works for a few hours then just craps again. Done everything under the sun to try to fix it. If anyone else has a fix and could reach out, @NianticHelp has not been very helpful. What helped you fix yours?
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joe
(@joeychizzle) reported
@PokemonGoApp Sometimes you need to FIX YOUR GAME
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𝔸ᵈⁱⁱ
(@rkmto) reported
@PokemonGoApp how about you fix adventure sync, mate?? its broken since weeks ago
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Tres Monden
(@UnoDosTres456_) reported
@Hooks1975 @PokemonGoApp @NianticHelp Mine also isn’t working currently. Came to twitter to see if anyone else had the same issue.
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lazykangaroo
(@Tim_Lockwood475) reported
@SeppenKuma @PokemonGoApp Might be a sign to slow down the grind
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A Thalamander
(@a_thalamander) reported
@NianticHelp My shop in pokemon go is showing a blank white screen and is not working