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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.
Problems in the last 24 hours
The graph below depicts the number of Pokémon GO reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pokémon GO. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pokémon GO users through our website.
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Sign in (65%)
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App Crashing (16%)
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Glitches (13%)
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Online Features (5%)
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Microtransactions (%)
Live Outage Map
The most recent Pokémon GO outage reports came from the following cities:
City | Problem Type | Report Time |
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Sign in | ||
Sign in | ||
Sign in | ||
App Crashing | ||
Sign in | ||
Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pokémon GO Issues Reports
Latest outage, problems and issue reports in social media:
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Arnab (@ArnabTicklu) reported
@PokemonGoApp @NianticHelp @NianticLabs PLEASE FOR HEAVEN'S SAKE FIX THE EXTREME LAG IN GBL. LOOSING SURE SHOT WINNING MATCHES DUE TO NOTHING BUT LAG COMPLETELY RUINS THE FUN. Lag while hitting bubbles, lag while switch, and lags in general between fast moves🙏
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Oli Dyer (@olidyer89) reported
Is anyone else having trouble logging in to @PokemonGoApp through Pokemon Trainer Club? Keep getting can't authenticate when I try and I know my details are right @NianticLabs @NianticHelp
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Jey (@jeypro12) reported
Thing is, they had all the reason in the world to check on me. Dressed in black (It's slimming), 4:30 in the morning, stopping frequently in front of businesses. They had no idea I was playing Pokemon Go, so I have no problem being asked what I'm doing. That's their job.
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Kristen Yuna // Espeon Willow (@DalekYuna) reported
@EmpyLoveToHate @PokemonGoApp @YaniiReyesh Me too!!! Lately for me seems like wanting Willow’s broken animations to be fixed. I keep sending bug reports and they go nowhere. The GoFest stuff made me sad though it was cool. He was excluded from the video only his back at the end & the only char not to get a new image. 😥
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𝕄𝕀𝕂𝔼 - 🔮 (@mikestinctively) reported
@LuciferRinzilla @PokemonGoApp @NianticHelp The trouble is I don't know if I want to wait that long. There should be a timer letting you know the time remaining.
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BS - Semih - YT (@bssemihytb) reported
@NianticHelp hello I use a Huawei device without Googled. I installed Pokemon go as an apk on my device, but when I try to log in, I get an error logging in. I think it's making this because they don't have Google Play services.
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Ahmed posting his L's (@ScooterSamara) reported
And why does everyone only want to send screenshots of the errors and their code. I feel like this is a genZ thing. I noticed it in pokemon GO groups. So weird.
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Jess cunningham (@Jesscunninghan) reported
@PokemonGoApp It would be really great if they fix her customer service because I’ve been trying to get a hold of somebody for seven days and still cannot get an answer
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Mudkip (@MrChillFaceGuy) reported
@DokiPokiGal @PokemonGoApp I have trouble with: Catch 30 psychic Pokémon for over like 3 months
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Chunder Puppy (@devon2001) reported from Teignmouth, England
@NianticHelp OK, what's up with Pokemon Go now!!! Multiple sign in requests won't work, might just be uninstall time
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depit (@depit7) reported
@PokemonGoApp could you fix the time in pokemon go for Sydney, Australia please? Daylight savings time is over
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Jason Rauchett (@Emmitt01) reported
@PokemonGoApp He was way, way too easy. The biggest problem I have is that shadow legendaries should not be 1*. It's pretty sad that they are.
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ObiTwan71 Kenobi 20-12-2019 (@obi_twan) reported
@xXxMiSsYxXx1 @NianticHelp @PokemonGoApp Thanks dear, but how to reach Rank 10 in GBL to reach Level 50. Thats the big question for me. There problems within GBL have been from the beginning. Niantic says doing something bout it. In fact they do Jack **** ! GBL should run independent from Pokémon Go.
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Hippydiopydoodledo (@Hippydiopydood1) reported
@NianticHelp well look at that, I've now seen Cliff 31 out of 43 times. Sure seems random to me @NianticLabs!! @PokemonGoApp can you get these people to look over the Rocket Boss code and address the issues please? This is NOT poor rng, this is now incompetence.
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Empyreal (@EmpyLoveToHate) reported
@DalekYuna @PokemonGoApp @YaniiReyesh I dont know why they stopped giving him so much attention, its like super sad when they used to post facts and stuff about Willow???? And yeah the animation thing sucks, I hope they fix it soon :/
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Goran Lucic (@GoranLucic) reported
@PokemonGoApp Awesome just I have not been able to hatch an egg since 2019 nor can I record distance walked w my buddy. Weekly progress has been recorded correctly. This bug appears on any phone I login with my credentials. My alternative account works just as fine. This is unacceptable.
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𝕄𝕀𝕂𝔼 - 🔮 (@mikestinctively) reported
@PokemonGoApp Why does PvP have to be so bad!? Switching sucks, the UI disappears during charge moves, overpowered pkmn like Giratina and Swampert run amok, extra moves get inputted unintentionally, power balance issues, charge moves should attack at the same time, not in turn! 😠😡😠😡😠😡😠
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BA11AXE (@Ba11Axe) reported
@PokemonGoApp @NianticHelp I have made a few observations recently about issued flagged to niantic help. No matter how many times they are told about something they always reply via DM. Surely if 10 people are flagging the same issue why not openly post so everyone can see it
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Claudia Busse (@BusseClaudia) reported
@PokemonGoApp I am not able to play this event since you have banned me for the third time without reason. Multiple trainers are experiencing the same issue. @NianticHelp does not admit this is a glitch and is doing nothing to fix it. Not able to play for the third week 😡
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isohell (@isohell1) reported
@NianticHelp Hey, I recently completely lost access to the e-mail address linked with my Pokemon go, so I can no longer play\sign in. Is it possible to change to e-mail linked to my account?
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Colt45 (@ColtBooze45) reported
@mrcoolredluigi @NianticHelp @PokemonGoApp Good luck, I have yet to have them answer any of my problems
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Niko (@Niko62084947) reported
@PokemonGoApp Yo Im bout lose my account if you guys don’t fix the spoofing problem. I stopped spoofing and I still get the notifications. Fix it please.
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Brad Tremblay (@tremblay_brad) reported
@PokemonGoApp And I have no way to contact any support or employee to fix this for me, even though I have spent a crazy amount of money on this game! I went from a die hard fan-big spender to refusing to touch it again on principle alone! I have tried to tweet at Niantic employees, no replies
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Matty Truitt (@epichexmania) reported
@ShansImmortal Niantic is working on augmented reality glasses This is the same people that did pokemon go
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archer (@archer74376245) reported
@XtrlDex @PokemonGoApp I don’t remember then again I have fibromyalgia and on a lot of medication for other problems memory is knackered lol
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Martin Solis (@martinjs209) reported
@NianticHelp im having issues with pokemon go and cannot use the in-game support for the game is unresponsive everytime i start the app. I have tried re-installing and tried on other devices and i still get the same results
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Michael Marsden (@M1keyMarsd3n) reported
@PokemonGoApp well done @NianticLabs GBL was broken enough this season then you introduce the switch timer joke. We’ve had enough of it already
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Paul (@pchin23) reported
@Neesongirl @PokemonGoApp Totally agree... Glitches, lagging, errors, network connection issues, etc! It's best to let player pre-select the trainers they want to invite before starting the lobby.
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rebbeergiftig (@rebbeergiftig) reported
@NianticHelp hello, my pokemon go crashed due to the buddy problem. please help
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Claudia Busse (@BusseClaudia) reported
@conner2712 @PokemonGoApp @NianticHelp I have the same problem. Received the third ban in a row today. Playing legit with original app. Only generic responses received so far 😣