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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Pokémon GO reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pokémon GO. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pokémon GO users through our website.
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Sign in (33%)
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App Crashing (25%)
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Online Features (17%)
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Glitches (17%)
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Microtransactions (8%)
Live Outage Map
The most recent Pokémon GO outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Holbæk |
Online Features | |
 London |
Sign in | |
 Västerås |
Online Features | |
 Tiffin |
Glitches | |
 Kolkata |
App Crashing | |
 Hamilton |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pokémon GO Issues Reports
Latest outage, problems and issue reports in social media:
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💀
(@nekosIayer) reported
@NianticHelp Updated my Pokemon Go two days ago, since then, the game can't stay open for at least two minutes without crash or freezing. I cleaned the phone, uninstalled the game and reinstalled it, but nothing changed. What should I do?
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Skibop!! 마리린
(@SkibopMoss) reported
@PokemonGoApp Fix your app ap it stops crashing on launch
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RSM
(@Pyrothesis1) reported
@PokemonGoApp Nice but why has my adventure sync stopped working I'm normally around 25km by now and it's only at 1.4km
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Matthew Finnerty
(@mattfinninc615) reported
@JustANimrodPoGo @PokemonGoApp Yeah. In the "game files" but yet it isn't in the game. How odd 🙄 as I said: being data mined doesn't mean it'll show up in game. Use your brain(yes i copied and pasted because you need to read this again since you're obviously slow)
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A J
(@awpplejuice) reported
@PokemonGoApp fix yo game, I was in a raid. Used a remote raid pass, and I was in a legendary raid. Once my Pokémon died, I got kicked out by an error…smh
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nicole.
(@nekosIayer) reported
@NianticHelp Updated my Pokemon Go two days ago, since then, the game can't stay open for at least two minutes without crash or freezing. I rebooted the game, uninstalled and reinstalled it, cleaned the storage, but nothing changed. What should I do?
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BERTO H J
(@ohboyberto) reported
Hey @PokemonGoApp you guys ow me a raid pass! Or fix your servers!
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Vadersblade
(@vadersblade) reported
@PokemonGoApp Fix GBL? Fix empty lobbies? Invite cap? Adventure sync? What about NEEDED Quality of Life updates FIRST?! #HearUsNiantic
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gareth worthington
(@garethw373) reported
@PokemonGoApp @NianticHelp @NianticHelp can you explain your refund policy to me please. Yesterday I had an issue with a raid, sent a video of the problem. Raid pass was refunded today. Then today another issue, sent video, told “we’ve already refunded you”.. completely unacceptable. 2 raids, 1 refund 🙄🙄
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Korn123
(@Korn12389881719) reported
@PokemonGoApp @NianticHelp Hey, Niantic Help, you said that the pose was exclusive to those who got to legend on the first 6 weeks of GBL… Why does so many weaklings who got it this morning have it? Please fix your game. Legend players deserve to have some more exclusive stuff.
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the nintendo shamecube
(@mattgcn) reported
i usually dont put the effort to root my phones anymore because it always causes problems with pokemon go lmao which is half of what i use my phone for out of the house
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Grimly
(@GrimlyGO) reported
@PokemonGoApp Maybe it can use that intelligence to fix your game :0
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The Last Angry Ghoulie
(@InGeekWeTrust) reported
5 great throws in a row? No problem. [3 weeks later] **** YOU, POKEMON GO!!!
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nicole.
(@nekosIayer) reported
@NianticHelp Updated my Pokemon Go two days ago, since then, the game can't stay open for at least two minutes without crash or freezing. I rebooted the game, uninstalled and reinstalled it, cleaned the storage, but nothing changed. What should I do?
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Niantic0support
(@nianticscam) reported
@amzor_cen @justin02350 @PokemonGoApp Legendaries would not pose an issue in gym defense. There are too many other mons that are better for gym defense than any of the legends would be.
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nicole.
(@nekosIayer) reported
@NianticHelp Updated my Pokemon Go two days ago, since then, the game can't stay open for at least two minutes without crash or freezing. I cleaned the phone, uninstalled the game and reinstalled it, but nothing changed. What should I do?
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Michael
(@mik0469) reported
@PokemonGoApp The timed research includes go battle league? If that's the case that you fix the go battle league so that people can't cheat on it anymore
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Trey
(@JTLang2299) reported
@PokemonGoApp Can you work on the raid invite notification system, please? We ALL constantly miss raids because the notification outside the app gives you maybe 5-7 seconds to accept the raid invite on, what, a 150 second timer? Really?? Timed out, rejoined, kicked at 30 seconds... Fix it.
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xian
(@xiancochran) reported
@PokemonGoApp app crashed in a raid waiting room and when I logged back it ate my remote raid pass. please fix this, I paid money for it.
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Duskie2000
(@scappie) reported
@PokemonGoApp. Incense not working? wtf
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Kelly Kollar
(@AnacybeleKels) reported
@PokemonGoApp You need to fix bugs too. I keep having a bug where I'm unable to view Professor Willow's conversations in special research. I click the research task button when a new conversation is supposed to come up and like 90% of the time, nothing happens and I miss out on what he says.
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mike howell
(@Batman8264) reported
@4TheBattles @PokemonGoApp How does this help my gameplay issues. Missing pokemon from multiple generations, battle league doesn't work, lag kills raids... but go on and make a buck and affirm you care nothing of the community
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Sharkbyte
(@Sharkbyte64) reported
@LukeSkybuilder @PokemonGoApp Honestly I’m more excited about all the xl candy, I’ve been working on getting my mega gengar to lvl 50
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めかちく(COMMS CLOSED: 6/6)
(@MKU3075) reported
Not two but three. I'm not working as an officer in that other organization but that also takes my time since I have to hang out playing Pokemon Go with the other officers to build relationships with them (and also increase popularity).
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gareth worthington
(@garethw373) reported
@PokemonGoApp @NianticHelp It’s quite clearly the same issue on two separate occasions. Both instances your lazily programmed game crashed at the end of the raid just before the reward screen. It literally freezes and force closes itself, reopen and you get the gym rather than the raid.
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Angelica Lynn
(@Adrenallynn) reported
Shout out to Howard in @PokemonGoApp/ @NianticHelp for returning my remote raid pass from an app crash 😌
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Mike
(@Mike72618927) reported
@PokemonGoApp My son all of a sudden can not sign in to his Niantic kids account. Authentication issue. I can sign into mine on his phone and can sign into his account from my phone. Can someone help us out here?
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Mikael Billiter
(@mbvapes19_wvc_) reported
@PokemonGoApp No problem
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Kevyn with a Y
(@KevynPM) reported
@NianticHelp In Pokemon Go on the Finding Your Voice special research, step 4, trying to claim the encounter for (catch 30 species) makes the screen go white and lock up. Can't get past it. Can't finish the research now. Please fix.
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Burger King
(@PlansLikeASound) reported
@PokemonGoApp Any chance you can fix the lag in your servers? Or are you garbodors too busy putting lame hats on pokemon? Go Battle Lag is unplayable #trash