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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Pokémon GO reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Pokémon GO. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Pokémon GO users through our website.
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Sign in (41%)
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App Crashing (22%)
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Online Features (15%)
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Glitches (15%)
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Microtransactions (7%)
Live Outage Map
The most recent Pokémon GO outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Holbæk |
Online Features | |
 London |
Sign in | |
 Västerås |
Online Features | |
 Tiffin |
Glitches | |
 Kolkata |
App Crashing | |
 Hamilton |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pokémon GO Issues Reports
Latest outage, problems and issue reports in social media:
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Ursa the mom kisser
(@milf_food) reported
I love working with lazy people I walk into the back and she's like uh sorry I'm playing COD [respect that she can do that on the phone] while ur unpacking the luggage but she doesn't say anything when I play pokemon go or scroll through social media whil3 she does the garbage
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Penelope Koehler
(@KoehlerPenelope) reported
@NianticHelp @PokemonGoApp The shop in Pokémon Go is still not working
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Michael Pearce (Майкъл)
(@WestCoast4Life0) reported
@Hooks1975 @PokemonGoApp @NianticHelp Been like that at least 12 hours maybe more wasn’t working when I woke up
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Doggs
(@_SayNoMoore_) reported
@NianticHelp @NianticLabs @PokemonGoApp Are you aware that a bunch of people aren’t able to access the shop? I’ve tried the simple fixes (refresh game data, uninstall/reinstall, etc). Seems to be an iOS or server issue.
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⸸Lorena⸸
(@BlackMaiden666) reported
@geekaggression @PokemonGoApp Hi! I just wanted to ask you if you have managed to fix the problem with the notifications. Lately I had to uninstall and reinstall the app, and since then I'm not receiving them as well, and like you, I almost missed the last ComDay!
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Bookwitch
(@ABookwitch) reported
@Lil_Xander @NianticHelp @PokemonGoApp Same here... tried everything, nothing works. Well, time to spend kess money on this game when every new event bring's more and more problems with it.
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Ally G
(@SpoofinAlly) reported
@PokemonGoApp What I don’t love is how the game is busted! Please let people sign in and don’t waste this event. My account is fine now (knocks on anything) but my friends can’t log in.
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Marie Di 🇺🇦🌻🙏🏼
(@DimascioMarie) reported
@NianticHelp The pokemon shop doesn't work. White Screen. Tried to delete cache multiple times. Tried to uninstall and reinstall the pokemon go app. Doesn't work. Please fix.
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Nick J
(@STONEY_12MAC) reported
@NianticHelp My son is still unable to log into his pokemon go account...it is giving him an "unable to authenticate" error message. We tried reinstalling app and nothing changed.
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@trudels
(@trudels6) reported
@NianticHelp @PokemonGoApp Can't get into shop. Is this part of the problems and will it be sorted out? Other players with me do not have the problem.
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Sal H
(@Hooks1975) reported
@WestCoast4Life0 Hasn't worked all day, bloody hopeless. Hope it's working tomorrow Westie, good luck. @PokemonGoApp @NianticHelp
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Lydia
(@LydiaVonSpoopy) reported
@niantichelp @PokemonGoApp Please fix or address this issue w/ the shop. Many users, myself included are experiencing a blank white screen when trying to access the shop. Troubleshooting steps given so far havent worked, the issue is clearly server side. We want to play your game
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The Bearded Geek
(@ageekwithabeard) reported
@PokemonGoApp please sort your network issue. Or as you call it #weakconnection
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Matt
(@pokemongoermatt) reported
Shop still not working for me... #PokemonGo #PokemonGOApp
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Manya/PinkHaired chara??London/Bochi 🎅🏻🎄
(@ManyaSantaTree) reported
@PokemonGoApp i bet @johnhanke doesnt have a loving wife with how corrupt ignorant and lazy to fix bugs hanke is
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Jos K
(@FISHER313) reported
@NianticHelp Shop is still not working in Pokemon go
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錐生 零 † Kiryū Zero
(@_ZeroKiryu) reported
@NianticHelp sucks I can't get into the shop on pokemon go. Did all the things that was listed. This issue (bug) needs to be fixed if I'm not the only one having problems. Can't buy coins if I can't buy remote raids. And I'm not gonna start a new account for this. That's dumb!
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Bethany walker
(@Bethanywalk22) reported
@NianticHelp it has not been resolved im still getting a white screen on my pokemon go shop on my apple iphone…i have uninstalled it an reinstalled it and its still not working ive done that 3 times now…what is goin on?? i want to play the raids an i cant even buy raid passes or nothing!
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greg_martin_sd
(@greg_martin_sd) reported
@_SayNoMoore_ @PokemonGoApp I'm having the same issue.
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Arrax
(@slowburnsundial) reported
@NianticHelp Pokemon Go shop still displaying only a blank page. Can’t join raids remotely nor buy any items. Please fix @NianticHelp
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That Guy
(@ThatGuy16060628) reported
@PokemonGoApp Why bother putting things in eggs when adventure sync is broken
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A Thalamander
(@a_thalamander) reported
@NianticHelp My shop in pokemon go is showing a blank white screen and is not working
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🍃🍁Murphy Hardcore 🌿🍂
(@murphel) reported
im not saying my mom had a problem, but she was actively playing pokemon go during my doctors appointment
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Alexandre Paiva
(@soriginal) reported
@Ron13710884 @PokemonGoApp i'm having the same issue :/ glad i searched about that on twitter because there are more people with the same problem guess we'll have to wait it out
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Bobby Trujillo
(@Bobby13LuE) reported
@PokemonGoApp yo you guys need to fix ur damn game! Have done 18 straight raids for Tapu Lele now and still not a single dang shiny!!! Wtf are these stupid odds!!!
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Doggs
(@_SayNoMoore_) reported
@PokemonGoApp Tough to raid when I can't spend coins on remote raid passes because the shop is broken.
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jimmy 🌹
(@UD_j1mb0) reported
@PokemonGoApp go fest 2017 Lugia does not have a model in the game anymore. Just shows as ball of light. Please fix
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Jkay
(@Jkay5236) reported
@PokemonGoApp @NianticLabs Oh look same shitfucks billion dollar company who still can’t fix there god dam game and make it fair for those with disabilities and punish them for trying other methods to try enjoying the game they grew up with 😡@NianticLabs
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Progamer
(@Progamerpg5) reported
@NianticHelp i have a problem with pokemon go everytime i goe in the shop i have a white screen i can not buy anything
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compost mentis 🍂🧠
(@AgedCompost) reported
@Cyprinella Yep I also gotta reinstall my "fix your posture, fool" trigger. back when I was playing pokemon go 8h/day it was any time I crossed the street. maybe I'll make it after every transaction