Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Madrid, Comunidad de Madrid 3
Bournemouth, England 2
American Fork, UT 1
Les Lilas, Île-de-France 1
Lexington, KY 1
Chagrin Falls, OH 1
Duluth, GA 1
Cupertino, CA 1
Castleford, England 1
Monterrey, NLE 1
Santa Ana, CA 1
Orlando, FL 1
Ituzaingó, BA 1
Pontevedra, Galicia 1
Bègles, Nouvelle-Aquitaine 1
Reşiţa, Judeţul Caraş-Severin 1
Burwood, VIC 1
Sneek, fr 1
Cosoleacaque, VER 1
McKinney, TX 1
Saitama, Saitama-ken 1
Kidderminster, England 1
Phoenix, AZ 1
Chico, CA 1
Falkirk, Scotland 1
El Puerto de Mazarrón, Región de Murcia 1
City of Westminster, England 1
Kobyla Góra, Województwo Wielkopolskie 1
Viladecans, Catalunya 1
Brevik, Akershus fylke 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • enroladordecig1 Goooooool da Alemanha (@enroladordecig1) reported

    @NianticHelp @PokemonGoApp There is an issue with shiny rates… only got one yesterday and nonr so far… worst money i ever spent

  • KTN_Senpai KTN Senpai (@KTN_Senpai) reported

    @PokemonGoApp fix the pose it is bugger

  • repircolis Repircolis the Salamence@BLM/LGBTQA/ISTANDWITH🇺🇦 (@repircolis) reported

    @PokemonGoApp @NianticHelp I am having trouble claiming raid rewards, I lost 2 Raid passes just by the raids freezing and no rewards or encounter.

  • lilverb444 lilverb444 (@lilverb444) reported

    @PokemonGoApp “increased chance of getting shinys of insence” increased shiny chance my ***! i havent gotten a single shiny off in incense! please fix this!

  • 04Feces K MP (@04Feces) reported

    @NianticHelp @PokemonGoApp I think you all need to start responding to people asking for a refund. Could end up with a lawsuit. For example this event and it's misconstrued lies may have broken the Kansas consumer protection act. Illinois consumer protection laws are super strict

  • Ninja_Foxxy Khalid Mana (@Ninja_Foxxy) reported

    @PokemonGoApp Completed the researches, caught tons of pokemon, yet no pose, no shinies, no t shirt and no nothing... altho ur aware of these issues yet u go on and ask us for pics of our avatars? The development team is being absolute garbage I'm quitting this game I feel ripped off.

  • shinyluckfairy ShinyLuckFairy (@shinyluckfairy) reported

    @PokemonGoApp Incense isn’t working correctly, I don’t know what is wrong with the Bluetooth Connection for Go Plus Devices either

  • PogoGogo5 PogoGogo (@PogoGogo5) reported

    @NianticHelp @PokemonGoApp How about the issue were spawn immediately disappeared when you click on them !!

  • Onyxry big bean (@Onyxry) reported

    @EchoGamesOG @PokemonGoApp @NianticLabs They gave me 2 incense when I put a support ticket about the incense issue. Do it. Then demand a refund on your ticket

  • ILIKEVEN1CE Mike (@ILIKEVEN1CE) reported

    @LeekDuck @PokemonGoApp @NianticHelp I’m 95% certain I didn’t get a normal lure module for completing this. I only know because I had 8 before to use at 2 comm days and I still have 8. Anyone else had this problem ?

  • PokeGOSverige PokéGO Sverige ❄ (@PokeGOSverige) reported

    RT PokemonGoApp "RT @NianticHelp: Trainers, we’re aware of an issue affecting some raids and are working on a fix. If you freeze before starting a raid, please refresh your game data by clicking Settings -> Advanced Settings -> Refresh Game Data. We apologize for the inconve…

  • Xiaomixa Xiaomi (@Xiaomixa) reported

    @PokemonGoApp y'all completely ruined the game by making harder to catch things from raids just so we'd buy more passes. 4 raid passes and 57 golden rass and every single time I cant catch a damn thing after beating it. Had it the game for years this wasn't a problem before.

  • Phlsolo316 MasterPhlsolo (@Phlsolo316) reported

    @PokemonGoApp The shiny rates sucks for this event, maybe fix that before talking about the quest

  • RheyChey Rachel Pacquin (@RheyChey) reported

    @PokemonGoApp Maybe fix your **** and then I’ll show my GoFail spirit. Get your priorities in order and maybe start apologizing for your total failure.

  • e__charlotte__ eleanor is writing more messy sapphics 🔥⚔️ (@e__charlotte__) reported

    @NianticHelp I’m having this issue Day 2 and getting really frustrated because all those “special incense pokemon spawns” are proofing away as soon as I see and tap them. What did I pay for if I can’t access what I’m supposed to get as a ticket holder?? @NianticHelp @PokemonGoApp

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