Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:


pokemon-go Hero Image

Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bogotá, Distrito Capital de Bogotá 3
Lima, Provincia de Lima 3
Charlotte, NC 2
Guayaquil, Provincia del Guayas 2
Berlin, Land Berlin 2
Madrid, Comunidad de Madrid 2
Brussels, Bruxelles-Capitale 2
Barcelona, Catalunya 2
Helsinki, Uusimaa 1
Quimper, Bretagne 1
Morelia, MIC 1
Bodenwerder, Lower Saxony 1
Hope Mills, NC 1
San Rafael, CA 1
Dunkerque, Hauts-de-France 1
Colima, COL 1
São Paulo, SP 1
Hackney, England 1
Puebla, PUE 1
Charleroi, Wallonia 1
Beijing, Beijing Shi 1
Pune, MH 1
Campohermoso, Andalucía 1
Osasco, SP 1
Quito, Provincia de Pichincha 1
Burghausen, Bavaria 1
Consett, England 1
Oradea, Bihor 1
Cali, Departamento del Valle del Cauca 1
Santa María Chimalhuacán, MEX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Gadan1986 Gadan1986 (@Gadan1986) reported

    @DemonEmperorV @PokemonGoApp I said fix the box, not how much it costs. The items it has are terrible!

  • RJ_sportsjunkie RJ Carlino (@RJ_sportsjunkie) reported

    @PokemonGoApp Maybe you should be focusing on making sure your game is properly working with gifts and shiny raid bosses instead of terrible and outdated marketing ploys

  • Crazywhiteboy1 TRUTH (@Crazywhiteboy1) reported

    @PokemonGoApp @Verizon Verizon partnership research is not working, does not show up in verizon up . please fix this.. or restart this research.

  • Ronaldoooioooo Ronaldooo (@Ronaldoooioooo) reported

    @poppa0187 @PokemonGoApp @NianticLabs we need these kind of boxes in game. If you want us to spend the money you really need to stop with this "testing how stupid our players are" bs. Please Niantic fix these horrible boxes.

  • SlapMyPigletx Alex (@SlapMyPigletx) reported

    @PokemonGoApp Fix deoxys raids!! You can’t say they are all available shiny and keep 3 of them locked away

  • ttvShrimpUR Anthony (@ttvShrimpUR) reported

    @corpusbonds @PokemonGoApp FACTS MAN daily max is so annoying, I have 98 friends and can only open 1/3 of their gifts. Should be one gift per friend per day imo, I don’t see how that would be an issue

  • Exlanadre Nadre (@Exlanadre) reported

    @NeetinKumar15 @Pokemon @PokemonGoApp I'm not sure those jobs are the ones that would fix what you're complaining about

  • tiagofor28 Tiago Silva (@tiagofor28) reported

    @PokemonGoApp Fix Deoxys and also the guaranteed gifts from pokestops, it's like a 75% drop right now and it's supposed to be 100%

  • notthemarsh Marsh, Gritty's New Boyfriend (@notthemarsh) reported

    finally got Pokemon Go working on my phone. apparently my neighborhood is infested by Spearow and Yungoos.

  • Gadan1986 Gadan1986 (@Gadan1986) reported

    @SchaferQuest777 @NianticHelp @PokemonGoApp It’s happening right now, a lot people are saying it got fix and getting shiny

  • Crazywhiteboy1 TRUTH (@Crazywhiteboy1) reported

    @PokemonGoApp @Verizon Verizon partnership research is not working.. please fix this.. or restart this research.

  • FuzzedUpCookie Michel (@FuzzedUpCookie) reported

    @BjBehr @PokemonGoApp Sounds like a you problem..

  • JasonWo54699310 Jason Wong (@JasonWo54699310) reported

    @PokemonGoApp When are you going to fix the lag on battle league?

  • Blackja74113648 Lionizer (@Blackja74113648) reported

    @Brandon_Llee @PokemonGoApp I also have the same occurrence because those morons delete my account and I send Sign-in issue to recover it back It's already a month and not a single reply came out Wonder how long will my account be back?

  • Milo2020LAP Milo2020hk (@Milo2020LAP) reported

    @Johnparttime @rhokilpatrick So this happened right before John, honest hard working people getting bullied by unemployed unwashed pokemon go chasing halfwits.. Police gets called in at whcih point the normal people have exited the trains and the rioters remain inside blocking. They get cleared out.

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