Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chicago, IL 2
San José, Provincia de San José 1
Rancho Santa Margarita, CA 1
Łódź, Województwo Łódzkie 1
Columbus, OH 1
Royaumeix, ACAL 1
Newark, NJ 1
Rotterdam, zh 1
Farnborough, England 1
Glasgow, Scotland 1
Great Yarmouth, England 1
Copenhagen, Region Hovedstaden 1
Los Angeles, CA 1
Saskatoon, SK 1
Mérida, YUC 1
Durham, NC 1
Campinas, SP 1
Buenos Aires, CF 1
Houston, TX 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonCardinal9 Jason Cardinal (@JasonCardinal9) reported

    I feel like @NianticHelp @NianticLabs been so focused on catching those who spoof (ruin their own game play so who cares) and all these new additions like campfire (who cares) that it's caused so many issues in @PokemonGoApp lately. Please get back to focus on the game itself

  • cris_crisssssss Cheater Cris (@cris_crisssssss) reported

    @PokemonGoApp I keep on getting white screens when I clip Pokémon. Plz fix it his

  • ItsLewdicolo Lewdi⚡ Pokemon Cards & PTCGO (@ItsLewdicolo) reported

    @NianticHelp @PokemonGoApp Is disabling Zorua during this event and disappointing your players the correct way to resolve this issue? Can you not allow your players to catch these bugged Zoruas, have fun with them, and then implement a fix afterwards?

  • ldnspline LDNSPLINE (@ldnspline) reported

    @NianticHelp @PokemonGoApp I really love this app but you guys got so many bugs and issues its ridiculous

  • gzepeda Guillermo Zepeda (@gzepeda) reported

    @NianticHelp @PokemonGoApp It appears that you have a serious issue coming up with test cases that actually validate what you intend to release and running them before sending something to us.

  • BigDL07654 Damian .L (@BigDL07654) reported

    My Google Pixel 7 pro gets randomly hot. It doesn't slow anything down or overheat it's just uncomfortable. It normally gets hot when I play Pokemon go or long sessions of Clash of Clans and it doesn't always happen it's very inconsistent. If anyone is having the same issue lmk.

  • the_mlem Mlem the Gecko (@the_mlem) reported

    @CurtisLee21 @NianticHelp @PokemonGoApp See this is the problem with privatization. When you lend your IP to someone who didn’t put the blood sweat and tears to make it great you end up with grifters like niantic trying to make quick cash with a gimmick

  • chrisb1721 Chris Brown (@chrisb1721) reported

    @NianticLabs @PokemonGoApp since you once again ruin an event please when you fix your game release zorua shiny as a “we ****** up, take this as an apology” to give everyone a chance to see you actually care about your loyal fans and want to fix things

  • NotEvenClose91 NotEvenClose (@NotEvenClose91) reported

    Dear @NianticHelp @PokemonGoApp this is the 3rd time I miss a raid in less than 7 days due to inability to login. I started the app at home using Wifi. I then left the house and messaged some friends when I will arrive. Once I switched back to the PoGo app it already restarted.

  • eggwards Michael Edwards (@eggwards) reported

    @hionfructose @Pokemon @PokemonGoApp Aaaaaaaand, it’s broken.

  • jayyyyysonn Jayson ※ (@jayyyyysonn) reported

    @Didyxzz @PokemonGoApp So is it confirmed to be available some other day? Or like the americas could get it 6 pm tonight if they fix the bug?

  • OathI3reaker OathI3reaker (@OathI3reaker) reported

    @NianticHelp @PokemonGoApp The Niantic Support is Not helping me through the Support in pokemon on the App. I feel I've spent so much money. My Clothing items are not working and it's trying to Charge me Double for items I've already bought. I also feel that whoever was helping

  • PokeGOSverige PokéGO Sverige ❄ (@PokeGOSverige) reported

    RT PokemonGoApp "RT @NianticHelp: The Zorua surprise that occurred in time zones including and prior to GMT+13 will not occur in time zones after while we fix this. Shuppet Spotlight Hour will still occur."

  • SLKinix El Kinix (@SLKinix) reported

    @GlazeVEVO I mean, it means they might fix this eventually yeah? But also WHAT A TIME TO BE A ZOROARK ENJOYER, NOW IN Pokemon GO TOO. Gotta pick up the game again and witness my beloved in AR

  • ledford_dianne Dianne Ledford (@ledford_dianne) reported

    Unfortunately Once again 😪 @PokemonGoApp an @NianticLabs @NianticHelp AS usual have CANCELED ZORUA for the Rest of the World after waiting YRS for the Release my family from 7/7/16 an these Mistakes are made to often USA is ALWAYS PUNISHED for Them?! Fix IT!

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