Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brooklyn, NY 2
Santiago de Compostela, Galicia 1
Columbia, SC 1
Atlanta, GA 1
Evanston, IL 1
New Haven, CT 1
Clarksburg, MD 1
Suwałki, Województwo Podlaskie 1
Jersey City, NJ 1
Pyeongtaek, Gyeonggi-do 1
Zaragoza, Aragon 1
Prescott Valley, AZ 1
Waterloo, ON 1
Sweetwater, TN 1
Pymble, NSW 1
Berlin, Land Berlin 1
Woerden, ut 1
Sacile, FVG 1
Oceano, CA 1
Tuscaloosa, AL 1
Waynesville, NC 1
Bucharest, București 1
Bogotá, Distrito Capital de Bogotá 1
Cuauhtémoc, CDMX 1
Kingsport, TN 1
Urbana, OH 1
Kensington, England 1
Hannover, Lower Saxony 1
Sheffield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • VANightingale1 VANightingale (@VANightingale1) reported

    @PokemonGoApp Cold drains my battery fast, so Im not doing this. Fix the Incense. You’re straight greedy. I get you’re trying to make people stay on the game longer, but this is not the way.

  • Kieronic RadioActiv3Man (@Kieronic) reported

    @PokemonGoApp It's 21 degrees Celsius out and gas is $4.79 a gallon. Neither walking or driving to play pogo seems feasible. Fix the incense spawn rate, it's ridiculous.

  • Vanessa_TVD5 Vanessa (@Vanessa_TVD5) reported

    @PokemonGoApp why isn't incense working? I've had it on for over 20 minutes and haven't had a single pokemon pop up.

  • AnnieRi71243002 Annie Richard (@AnnieRi71243002) reported

    @ShankMugen @PokemonGoApp Same for me incense not working no pokemons

  • JustinS68051378 Justin Simmons (@JustinS68051378) reported

    @PokemonGoApp Well another disappointment already incense arnt working spawning pokemon every 5 minutes whats the point why do i keep playing this bullshit game niantic dont give a ****

  • christopherco x24 (@christopherco) reported

    @PokemonGoApp Incense is barely working

  • evilhotice Perfect_Platinum (@evilhotice) reported

    @NickyJ36 @PokemonGoApp @NianticHelp My mom and I are experiencing this issue. Incense time definitely has been decreased. It wasn’t that way last month.

  • Luck_Fire Luck Fire 🇺🇦 (@Luck_Fire) reported

    @PokemonGoApp Much more could have joined if you fix the incense.

  • teh_j Fancy Goat (@teh_j) reported

    @PokemonGoApp Fix incense. Your policy is ableist. There’s still a pandemic despite what people are saying. Also, it’s fscking dangerously cold out here.

  • scottwhite131 Scott White (@scottwhite131) reported

    @PokemonGoApp uhhh, excited yes, but without the incense working the way it was meant for, it's not much fun. Niantic dropped the pokeball on this community day.

  • kurxomii aly rose. (@kurxomii) reported

    @PokemonGoApp maybe you should fix the incense because a lot of disabled people physically cannot go out. this community day is wrecked because of it.

  • Draco9986 Joe (@Draco9986) reported

    @PokemonGoApp Stuck in the car shop for emergency fix at least 2 hrs. Shame you had to break increase cause now I can’t do anything. Glad this is the first community day in 3 years I have skipped on all 4 accounts. #HearUsNiantic

  • GladionNOMERCY Gladion (@GladionNOMERCY) reported

    @PokemonGoApp Fix incense not everyone can go outside to play your game

  • beeeekayyy BK (@beeeekayyy) reported

    The way incense works now, it’s like @PokemonGoApp @NianticLabs would rather me play on my phone and drive, rather than stay at home and play. Either fix incense or increase spawns, especially on a community day!

  • mywonderfulwife victoria mcclelland (@mywonderfulwife) reported

    @PokemonGoApp Stuck at home, incense not working. Not the best community day ever.

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