Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:

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Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Brooklyn, NY 2
Pymble, NSW 1
Berlin, Land Berlin 1
Woerden, ut 1
Sacile, FVG 1
Oceano, CA 1
Tuscaloosa, AL 1
Waynesville, NC 1
Bucharest, București 1
Bogotá, Distrito Capital de Bogotá 1
Cuauhtémoc, CDMX 1
Kingsport, TN 1
Urbana, OH 1
Kensington, England 1
Hannover, Lower Saxony 1
Sheffield, England 1
Chicago, IL 1
Brisbane, QLD 1
Annandale, VA 1
Helsinki, Uusimaa 1
London, England 1
Kentwood, LA 1
Provo, UT 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Joriobro jori : ceo of diamonds (@Joriobro) reported

    if i had a nickel for every time a pokemon go community manager got violent threats because of an issue with the game, i'd have two nickels which isn't a lot, but it's a damn problem that it happened twice.

  • MoraigMonkey Mummy Monkey (@MoraigMonkey) reported

    @NianticHelp I'm trying to reset my daughter's Niantic Kids password so that she can sign in to Pokemon Go on her new phone but it isn't sending me a reset email.

  • MINIMCMLXXXVII1 MINIMCMLXXXVII (@MINIMCMLXXXVII1) reported

    Looks like the new update for @PokemonGoApp Version 0.253.0-G-64 has broken the catching circle from Giratina. Damn, I wasted a few remote passes cause I wanted to help friends in earlier time zones 😔 @NianticHelp

  • Tsunayoshi1987 Dante The Last TimeLord (@Tsunayoshi1987) reported

    @edwinpeters22 @TrainerDaasC @PokemonGoApp Sure they can set storage to 1 million... eventually you will have the same problem if you never manage your mons...

  • JohanPe02518746 Johan Persson (@JohanPe02518746) reported

    @PokemonGoApp Imagine if we could buy some raid passes for a good deal so we could raid. Kinda slow to buy one by one

  • _Jamesloock_ yourmumluvsjames (@_Jamesloock_) reported

    @HW87760_en @PokemonGoApp Yeah I keep hearing about it happening I wonder what the issues is.

  • bittrnessbarbie Jeny 🖤 (@bittrnessbarbie) reported

    Pokemon Go players continue to prove to be one of the most unhinged player bases to ever exist by having to send death threats over autocatchers not working for a few days. Absolutely amazing **** here.

  • Ez2bmeItsnot ItsnotEZ2bme (@Ez2bmeItsnot) reported

    @PokeManGo95 @PokemonGoApp I got problem with shiny too, I didn’t get new shiny or legendary shiny #niantichelp feeling so boring.

  • Whoreal52649819 Whoreallycares (@Whoreal52649819) reported

    @PokemonGoApp Why don't people realize niantic turned off goplus. It was never broken accept people caught wrong pokemon. Interesting riggt.

  • DonAnonymous2 Don Anonymous (@DonAnonymous2) reported

    @CountJinsula I saw your video on spoofing a few months ago... the only way 2 fix pokemon go is 2 allow spoofing...its the best way to play. I spoof all the time. I'm spoofing now and walking around Paris France. I think you should try spoofing...you would enjoy it too

  • Gone_lncognito ☆Incognito☆ (@Gone_lncognito) reported

    @NianticHelp Can you fix this issue? I don't need 130 extra pokemon go friends that are from pikmin bloom. It's totally unnecessary. I add specific players to pokemon go that actually play the game. Most gifts have gone unopened almost a year now.

  • anthony_vrooman Anthony Vrooman (@anthony_vrooman) reported

    @PokemonGoApp Please fix the pvp encounter rates. I havent gotten a single legendary and ive won over 500 battles so far this season. Not one legendary encounter in almost two months now from pvp and i do all my battles daily. Fix this please.

  • IgnacioLoyola3 Ignacio Loyola (@IgnacioLoyola3) reported

    @elbronkosaurus @JreSeawolf @XXXanderPoGo Nobody underestimates the work of the Artist, on the contrary we appreciate it, but at this moment the topic covered in this month's dev diary seems irrelevant to us and does not fit the problems and concerns of the Pokemon GO player base.

  • hauntomaton lio (@hauntomaton) reported

    there are actually pokemon spawning near my house in pokemon go; should i be concerned? is the app broken or something???

  • leecheeyung Lee Chee Yung (@leecheeyung) reported

    @Monstars50 @PokemonGoApp YES When All Pokémon GO content creator work together complain same issues.

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