Pokémon GO

Pokémon GO Outage Map

The map below depicts the most recent cities worldwide where Pokémon GO users have reported problems and outages. If you are having an issue with Pokémon GO, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pokémon GO users affected:


Pokémon Go is a free-to-play, location-based augmented reality game developed by Niantic for iOS and Android devices.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 9
Sydney, NSW 8
Melbourne, VIC 6
Toronto, ON 5
Montréal, QC 4
Bogotá, Distrito Capital de Bogotá 3
North York, ON 3
Leeds, England 3
São Paulo, SP 3
Bourg-en-Bresse, Auvergne-Rhône-Alpes 3
Calgary, AB 3
Madrid, Comunidad de Madrid 3
Vienna, Wien 2
Halifax, NS 2
Sevilla, Andalucía 2
Chicago, IL 2
Amsterdam, nh 2
Birmingham, England 2
Tachikawa, Tokyo Prefecture 2
Burlington, ON 2
Houston, TX 2
Guatemala City, Departamento de Guatemala 2
Campinas, SP 2
Guarulhos, SP 2
Marseille, Provence-Alpes-Côte d'Azur 2
Delhi, NCT 2
Köln, NRW 2
Richmond Hill, ON 2
Laval, QC 2
Munich, Bavaria 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pokémon GO Issues Reports

Latest outage, problems and issue reports in social media:

  • Gladion (@GladionNOMERCY) reported

    @PokemonGoApp Fix incense

  • Daniel Green (@DTG61988) reported

    @ryan_ky_boi I noticed that, I'm seeing all the Cal stuff and People trying to cancel a Pokemon Go Youtuber over Trans issues lol

  • Diancie in PoGo (Mike) #keeptheboostniantic (@animefanatic781) reported

    @VGMike7 @PokemonGoApp Sorry for the trouble trainer: Here’s a potion as compensation. Your friends at Niantic labs Ps: give us your money #meetyououthere

  • 🧢🧢 Hmoob Crypto 🧢🧢 YangGang #CongressPassUBI (@HmoobCrypto) reported

    @loneSaitamawolf ..not a good idea. As a former early Shib holder & believer of Saitama. I'm just letting you know, you have trouble on your hands. Saitama is built on pure hype. They failed to deliver. Your better off with the ones I'm in. The creator of the tech behind Pokemon Go is behind it.

  • The_Aspirant (@snehalsingh9) reported

    @PokemonGoApp @NianticLabs And the way @NianticLabs has chosen to ignore this issue makes me wonder, if there is anything to stop their hegemony, and them from further degrading the features of the game in the future. I can't play a game which has no assurance about its gameplay. #PokemonGo #HearUsNiantic

  • Doug87 (@borman_douglas) reported

    @NianticHelp I'm having a problem with help from Niantic I gave every piece of my information I had to prove my pokemon go account is mine and now I'm told it's not good enough iv talked to two different people from Niantic for help some one name Scarlett I can't remember the

  • David Ling Lee Aik (@BAM91david) reported

    @NianticHelp @NianticLabs @PokemonGoApp Niantic, why PVP so lagged like hell? While battling, freezed. Suddenly charged move button disappeared. Somemore charged move full and slow released. Niantic real lazy developer. Haiz.....😠😠

  • AJ (@_Smokemon) reported

    Having an issue with the Smeargle photobomb where its only worked once today...is this a known issue? @NianticHelp @PokemonGoApp

  • YuiKokone 🇺🇦 (@NatsuDr92792390) reported

    @PokemonGoApp so you turdes finally tweet after 4 days are you scared of hate on ruining insense and giving a giant middle finger to the disabled and lots of others and when the psyduck are you going to fix the weather and everything else yall need to resign and give the app to areal company

  • Diancie in PoGo (Mike) #keeptheboostniantic (@animefanatic781) reported

    @MasterV777 @VGMike7 @PokemonGoApp They need to fix their crap. The only reason why they are fixing GBL because of Worlds

  • bloohusky (@bloohusky) reported

    Has anyone else had trouble w/ @NianticLabs @PokemonGoApp purchases? I bought coins and didn’t receive them and support said that I didn’t buy any?? Even when I showed them my receipts?? They basically said “not my problem, ask apple” bruh apple shows they gave y’all the money😒

  • Aaron (@Italian_Aaron) reported

    Anyone know how to fix the hatching eggs and walking your buddy bug I haven’t been able to hatch an egg in six months or get candy @NianticHelp @PokemonGoApp

  • rayna 🏳️‍⚧️🏳️‍⚧️ (@life_of_rayna) reported

    super annoying to reach out to cs for pokemon go bc even when you're just trying to report an issue with the game, they reply as tho their buggy app is incapable of problems

  • Grey (@seeyouguyslater) reported

    im sorry i havent been active on pokemon go ive been neglecting my gible because my phone is giving me trouble

  • Sanjolie (@Sanjolie1) reported

    @Orlando37823722 @PokemonGoApp @NianticHelp I had the same problem but Niantic doesn't believe me 😤

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