Playstation Network (PSN)

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

Problems in the last 24 hours

The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Playstation Network (PSN) Outage Chart 12/07/2024 06:10

At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Playstation Network (PSN) users through our website.

  1. Sign in (65%)

    Sign in (65%)

  2. Online Play (23%)

    Online Play (23%)

  3. Glitches (8%)

    Glitches (8%)

  4. Matchmaking (2%)

    Matchmaking (2%)

  5. Game Crash (2%)

    Game Crash (2%)

  6. Hacking / Cheating (1%)

    Hacking / Cheating (1%)

Live Outage Map

The most recent Playstation Network (PSN) outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesPleasant Grove Sign in
United StatesRochester Sign in
AustriaZellbergeben Online Play
United KingdomNewtownards Hacking / Cheating
BrazilSão Paulo Sign in
United StatesNew Haven Online Play
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Alessan66464779 Adibou (@Alessan66464779) reported

    @xalonexixbreakx @DBLTAPesports I think he can he just needs to sign in with his Playstation account.

  • MrLandol Victor Landol (@MrLandol) reported

    @charmer_123 @zer0saber @imranzomg Yeah... playstation customer service!!

  • Danbury_90 Danbury (@Danbury_90) reported

    @AskPS_UK I’m getting the error code CE-107938-8 on PS5 when trying to download an update for Call of Duty Black Ops Cold War. Any solution around this?

  • MrJustinK1 Jυѕтιɴ Kαle (@MrJustinK1) reported

    Frame drops, graphics not loading in, combat is broken a bit. This is what Cyberpunk 2077 is. Don’t get it on Xbox One or PlayStation 4.

  • JakubWojciech19 Jakub Wojciechowski (@JakubWojciech19) reported

    @AskPS_UK Hi there. I was wondering if anyone could help me with the issue I and my friend are having with share play... basically when I set it up and my friend connects, we get kicked out of share play and we get an error code. NP-37613-0. Please help. I have ps 8.03...

  • edgar38067861 edgar (@edgar38067861) reported

    @AskPlayStation having problems downloading ps5 nba2k21 . It stays on 44% download and doesn’t move . That is game purchased thru the console itself . Plz help

  • rieper47 ⱮìçհąҽӀ φҽʂąҟ (@rieper47) reported

    @RichaACSwitch @SimsVIP It's not a PlayStation issue either when I have games like Valhalla running smoothly.

  • JFK_Mohammed Mo-for corrina 🇦🇷 💙❤️ (@JFK_Mohammed) reported

    @AskPlayStation I need help with cod MW this problem has happened for the 2nd time now. I finished downloading the game and with it multiplayer pack 1 and 2 when coming to download data pack 1 ps4 crashes and I have to reset the update 70GB from scratch why does this happen.

  • tawlaqi طارق العولقي (@tawlaqi) reported

    @AskPlayStation @DollowR What was the solution? I got the same error code

  • lavender_blob Detto (@lavender_blob) reported

    @forestminish 1. Could be anyone but I'm going to guess Ryu Hayabusa 2. Crash 3. PlayStation character(most likely Kratos or Ratchet)

  • Med0lis Medolis (@Med0lis) reported

    @CDPROJEKTRED Why was the game even released on ps4? I bought it and felt like I was scammed. Framerate issues,loading issues, screen so blurry you cannot even see the enemies you need to kill. 60$ is a lot for some people and due to playstation policies there's no refund.

  • JMajdoubi Joe Majdoubi (@JMajdoubi) reported

    @Kexrxn @AskPS_UK I’m having the same issue

  • Fire362 Gareth Dale (@Fire362) reported

    @AskPS_UK got an issue where Rdr2 and CoD:MW keep being deleted of my external HDD which is connected to my ps5. Only seems to be these two games both are the disc versions. Any ideas????

  • bmlevy4 Bryan Levy 🇨🇦 (@bmlevy4) reported

    Anyone else having loud fan (or CD spinning) sounds coming from their @PlayStation #ps5? Is this a known issue or is mine defective??

  • JMajdoubi Joe Majdoubi (@JMajdoubi) reported

    @Kexrxn @AskPS_UK Hi, just wondering if you managed to fix it and if you did how?

  • JackMaloney20 Jack Maloney (@JackMaloney20) reported

    @AskPlayStation the trigger on my pad isn’t responding any solutions on how to fix this issue

  • Mwinterz1 M-winterz (@Mwinterz1) reported

    My first 3 hours of gameplay of @CyberpunkGame for @PlayStation I expected a bit more. For 5 min of gameplay caused a crash before I could do the first story. There’s a lot going on, could be the system, but in all it was great to finally download and play.

  • DarthRenParker J C (@DarthRenParker) reported

    @DestinyTheGame @pparsons Would be great if I could play it but @PlayStation wont fix their damn software

  • swagkirby778 SwagKirby from YouTube and Twitch (@swagkirby778) reported

    @RowanNader4 Crash would actually be cool. Mario vs. Sonic vs. Crash vs. Steve would be Nintendo vs. Sega vs. PlayStation vs. Microsoft.

  • Digital_Anxiety Santa's Coming🎅 (@Digital_Anxiety) reported

    @AskPS_UK Hi. I know the exact problem. If you could pass it on to the rest of your colleagues it will help you out a lot. The games serial number was changed. At one time there were 2 versions for pre order at the same time. Some of us bought the dodgy version which was removed.

  • PerJ0arHansen Per Hansen (@PerJ0arHansen) reported

    @AskPlayStation hey! Any way you can disconnect my psn from my ea account

  • grean_been Grean Been (Free Comms) (@grean_been) reported

    @ssourskittles If we are going to get an old playstation character I want spyro. But it would prob be crash :(

  • BashleyAssett Shley 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BashleyAssett) reported

    @AskPS_UK hi, I am trying to update Fifa 21 on ps5 but I keep getting an error message saying that something went wrong. My system is updated and my network is connected. Can you help please?

  • 80BitPodsmash Penguin & Termite (@80BitPodsmash) reported

    @andrearene @CDPROJEKTRED @PlayStation This is going to lead to some interesting conversations when I try to play Crash bandicoot with my 5-year-old and this shows up on the home screen

  • pizziolaa Jebroni (@pizziolaa) reported

    @AskPlayStation what’s the “something went Wrong with the system software” nonsense all about? I can’t get through 15 mins of a game without these errors

  • TravisWise711 Travis Wise (@TravisWise711) reported

    @AskPlayStation someone hacked my playstation network how do i regain control i cannot sign in.

  • ProleNBoujie SecureTheTaco (@ProleNBoujie) reported

    Yo @PlayStation service sucks my account was stolen and these ******* don’t have a “my account stolen” option????

  • leisahart24 Leisa Hart (@leisahart24) reported

    Anyone else having issues with their #ps5 where games won’t copy/download into the PlayStation? Is it because the games have already been used on another PlayStation? (All disc editions) someone please help it’s becoming so frustrating #ps5uk #PS5 @PlayStationUK @AskPS_UK

  • Pxstxll Saint Pistol (@Pxstxll) reported

    @AskPlayStation I'm trying to share play with a friend and I'm getting an error code every time np-104837-3

  • DarthRenParker J C (@DarthRenParker) reported

    @EASPORTSFIFA Shame I cant play it because @PlayStation wont fix their crashing issue