Is Playstation Network (PSN) down?
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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (65%)
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Online Play (23%)
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Glitches (8%)
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Matchmaking (2%)
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Game Crash (2%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pleasant Grove |
Sign in | |
| Rochester |
Sign in | |
 Zellbergeben |
Online Play | |
 Newtownards |
Hacking / Cheating | |
 São Paulo |
Sign in | |
| New Haven |
Online Play |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Adibou
(@Alessan66464779) reported
@xalonexixbreakx @DBLTAPesports I think he can he just needs to sign in with his Playstation account.
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Victor Landol
(@MrLandol) reported
@charmer_123 @zer0saber @imranzomg Yeah... playstation customer service!!
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Danbury
(@Danbury_90) reported
@AskPS_UK I’m getting the error code CE-107938-8 on PS5 when trying to download an update for Call of Duty Black Ops Cold War. Any solution around this?
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Jυѕтιɴ Kαle
(@MrJustinK1) reported
Frame drops, graphics not loading in, combat is broken a bit. This is what Cyberpunk 2077 is. Don’t get it on Xbox One or PlayStation 4.
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Jakub Wojciechowski
(@JakubWojciech19) reported
@AskPS_UK Hi there. I was wondering if anyone could help me with the issue I and my friend are having with share play... basically when I set it up and my friend connects, we get kicked out of share play and we get an error code. NP-37613-0. Please help. I have ps 8.03...
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edgar
(@edgar38067861) reported
@AskPlayStation having problems downloading ps5 nba2k21 . It stays on 44% download and doesn’t move . That is game purchased thru the console itself . Plz help
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ⱮìçհąҽӀ φҽʂąҟ
(@rieper47) reported
@RichaACSwitch @SimsVIP It's not a PlayStation issue either when I have games like Valhalla running smoothly.
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Mo-for corrina 🇦🇷 💙❤️
(@JFK_Mohammed) reported
@AskPlayStation I need help with cod MW this problem has happened for the 2nd time now. I finished downloading the game and with it multiplayer pack 1 and 2 when coming to download data pack 1 ps4 crashes and I have to reset the update 70GB from scratch why does this happen.
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طارق العولقي
(@tawlaqi) reported
@AskPlayStation @DollowR What was the solution? I got the same error code
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Detto
(@lavender_blob) reported
@forestminish 1. Could be anyone but I'm going to guess Ryu Hayabusa 2. Crash 3. PlayStation character(most likely Kratos or Ratchet)
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Medolis
(@Med0lis) reported
@CDPROJEKTRED Why was the game even released on ps4? I bought it and felt like I was scammed. Framerate issues,loading issues, screen so blurry you cannot even see the enemies you need to kill. 60$ is a lot for some people and due to playstation policies there's no refund.
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Joe Majdoubi
(@JMajdoubi) reported
@Kexrxn @AskPS_UK I’m having the same issue
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Gareth Dale
(@Fire362) reported
@AskPS_UK got an issue where Rdr2 and CoD:MW keep being deleted of my external HDD which is connected to my ps5. Only seems to be these two games both are the disc versions. Any ideas????
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Bryan Levy 🇨🇦
(@bmlevy4) reported
Anyone else having loud fan (or CD spinning) sounds coming from their @PlayStation #ps5? Is this a known issue or is mine defective??
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Joe Majdoubi
(@JMajdoubi) reported
@Kexrxn @AskPS_UK Hi, just wondering if you managed to fix it and if you did how?
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Jack Maloney
(@JackMaloney20) reported
@AskPlayStation the trigger on my pad isn’t responding any solutions on how to fix this issue
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M-winterz
(@Mwinterz1) reported
My first 3 hours of gameplay of @CyberpunkGame for @PlayStation I expected a bit more. For 5 min of gameplay caused a crash before I could do the first story. There’s a lot going on, could be the system, but in all it was great to finally download and play.
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J C
(@DarthRenParker) reported
@DestinyTheGame @pparsons Would be great if I could play it but @PlayStation wont fix their damn software
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SwagKirby from YouTube and Twitch
(@swagkirby778) reported
@RowanNader4 Crash would actually be cool. Mario vs. Sonic vs. Crash vs. Steve would be Nintendo vs. Sega vs. PlayStation vs. Microsoft.
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Santa's Coming🎅
(@Digital_Anxiety) reported
@AskPS_UK Hi. I know the exact problem. If you could pass it on to the rest of your colleagues it will help you out a lot. The games serial number was changed. At one time there were 2 versions for pre order at the same time. Some of us bought the dodgy version which was removed.
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Per Hansen
(@PerJ0arHansen) reported
@AskPlayStation hey! Any way you can disconnect my psn from my ea account
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Grean Been (Free Comms)
(@grean_been) reported
@ssourskittles If we are going to get an old playstation character I want spyro. But it would prob be crash :(
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Shley 🏴
(@BashleyAssett) reported
@AskPS_UK hi, I am trying to update Fifa 21 on ps5 but I keep getting an error message saying that something went wrong. My system is updated and my network is connected. Can you help please?
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Penguin & Termite
(@80BitPodsmash) reported
@andrearene @CDPROJEKTRED @PlayStation This is going to lead to some interesting conversations when I try to play Crash bandicoot with my 5-year-old and this shows up on the home screen
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Jebroni
(@pizziolaa) reported
@AskPlayStation what’s the “something went Wrong with the system software” nonsense all about? I can’t get through 15 mins of a game without these errors
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Travis Wise
(@TravisWise711) reported
@AskPlayStation someone hacked my playstation network how do i regain control i cannot sign in.
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SecureTheTaco
(@ProleNBoujie) reported
Yo @PlayStation service sucks my account was stolen and these ******* don’t have a “my account stolen” option????
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Leisa Hart
(@leisahart24) reported
Anyone else having issues with their #ps5 where games won’t copy/download into the PlayStation? Is it because the games have already been used on another PlayStation? (All disc editions) someone please help it’s becoming so frustrating #ps5uk #PS5 @PlayStationUK @AskPS_UK
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Saint Pistol
(@Pxstxll) reported
@AskPlayStation I'm trying to share play with a friend and I'm getting an error code every time np-104837-3
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J C
(@DarthRenParker) reported
@EASPORTSFIFA Shame I cant play it because @PlayStation wont fix their crashing issue