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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (50%)
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Online Play (35%)
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Glitches (6%)
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Matchmaking (5%)
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Game Crash (4%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Tulsa |
Sign in | |
 Southampton |
Sign in | |
| Ocala |
Sign in | |
 Güstrow |
Sign in | |
| Norman Park |
Sign in | |
| Derry |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Powerman4K
(@Man4kPower) reported
@_VidiotGaming_ @The_CrapGamer I keep telling you dude. Crap loves Xbox. This is some reverse psychology move that he hopes will get someone’s attention? Xbox’s plan is clear, and if you have an issue with it, why not sell the Xbox and go all in on PlayStation
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Cricket
(@Cricket00671853) reported
@CallofDuty cant play cod cos I need a new playstation controller tell (cant find an original Sony one anywhere) @PlayStation to fix up cos I might have to move across to xbox or PC
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TG_Nash
(@tg_nash215) reported
@AskPlayStation I’d really like you guys to help me fix this issue. Even if that means sending it in to y’all.
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Mr T0n3r🇬🇧🇮🇪
(@toner1984) reported
@AskPlayStation @AskPlayStation Hi, I have a faulty controller,well in warranty.I have applied and been accepted on the fix and replace website, but the site has problems.When I finally get through and confirmed, I don't receive the email with the details to send it away.Plz help
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Simon Townley
(@symunGtee) reported
@Activision @ATVIAssist @AskPS_UK why is Cold War damn near unplayable on PS5… there's nothing wrong with my modem/router or internet, all updates complete. Constant issues. Don't think I'll bother renewing season pass or picking up another Activision COD. Not worth the hassle
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SketchPen
(@SketchPen7) reported
@Jayforces There is no reason the Switch couldn't handle Genshin..then again it did have performance issues on PlayStation 4
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Damon GMun
(@damongmun) reported
@AskPS_UK Is there any other fix for this issue?
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Gillespie James
(@thebigsmellyyy) reported
@Batman_Beware Nathan Drake imo. Or Crash considering he’s a PlayStation OG
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Tanner
(@tjupton08) reported
@playrustconsole Can you please fix the servers on PlayStation,it’s so laggy
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Mohamed Enieb‘s Best Friend
(@burner87125894) reported
@Wario64 switch online members? yeah no, that service is ****. i’d rather have psn from 2011
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Mimzymoo ツ 🇬🇧
(@Mimzymoo) reported
@NOWHelpTeam Thanks for the link, there is a known issue with your service on Samsung and PlayStation devices which has been resolved so asking me to 'fix' something on my end won't do jack
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jackaboy
(@jackabo59175050) reported
@AskPS_UK why is my account not working?
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Thöm Frost
(@VampireFrost) reported
@PlayStation need to have a service that allows internet co-op without the free games. Don't like or use the "free" games. Have a service for $20 a year that let's online play but without the "free" games.
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Juan
(@RicoSuavez) reported
@mwegner Contact PlayStation customer service 1-800-345-7669 or at least tag @helplaystation for assistance.
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RealityCheck
(@Reality47476204) reported
@MatLewi5 @PlayStation I mean, it factually wasn't average by any stretch of the imagination. The problem here is you, because while not perfect, it was simply amazing from start to finish.
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D
(@uthestoryteller) reported
@Helexzura Too many choices!! Ahhhhh! I loved the original PlayStation and Crash Bash. But… PS2 = Spider-Man 2 or Bully. XBOX 360 = Bioshock Infinite or Left 4 Dead or MW2. XBOX ONE = Rare Replay. PS4 = Marvel’s Spider-Man. PS5 = TBD, but Planet Coaster is quite good! Switch = Piffle.
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Schwartz Bruder
(@SchwarzBrooder) reported
@AskPlayStation I'm using a PS5, and the error code I get is NW-102308-4
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jackaboy
(@jackabo59175050) reported
@AskPS_UK i was just going to enjoy some good persona 4 arena when i went to sign in to see my account is banned or suspended yet it works fine on my vita and i never got an email about this.
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Jedge
(@IAmJedge) reported
@AskPS_UK It was happening before I entered safe mode as well as trying to restart in safe mode. It may have been a problem with our wifi... Hopefully getting sorted now 🤞
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Damon GMun
(@damongmun) reported
@AskPS_UK I have a COD ModWar disk. Ps5 says I don’t have it and asking me to buy it for €70? Fix please? Spent €70 on game already and cannot play
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Crawfish Clyde
(@Krownz) reported
from
Los Angeles, California
@CashSupport Is there a reason why the Cash App card won’t run on the @PlayStation Store? Would love to use the perk this week, but I keep getting an unidentified error.
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eric
(@justeric93) reported
@AskPS_UK I’ve literally just changed my online ID and it signed me out and now Its sending me a two verification code but to an old number and now I can’t sign in on any devices so can’t change it. Can you help me?
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Graham Downey
(@topper_1992) reported
@AskPlayStation I'm receiving the same pop up message, LAN Cable connected/disconnected without an error message. I even bought a new one but I still get the pop up.
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Mr T0n3r🇬🇧🇮🇪
(@toner1984) reported
@AskPlayStation Hi... Thanks for your speedy reply... But this is the exact same problem I was talking about in my original message. The site doesn't send me the mail I need to be able to send it away? And there is no live chat from that link?
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SPYROMAGICDRAGON
(@YTlightningG) reported
@PlayStation Who wants that most don’t even wanna play at 30fps naughty dog stories are usually good but game play bad mainly aiming,ai and camera are naughty dogs issues but can we please get a big AAA ip for ps5 only like god of war without a PS4 port (something you claimed wouldn’t happen)
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WishfullOne
(@WishfullOne) reported
@Gl_acial @PlayStation You have mental issues
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Robert Sebas
(@RobertSebas5) reported
@MattDunnGaming i brought tomb Raider two months and it was preowned it had a lot of glitches and give me a really bad error I couldn’t report it to PlayStation so I had to initialize my PS4 and I lost all my save data for all my games so I have to start all over again I’m so upset
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Jedge
(@IAmJedge) reported
@AskPS_UK Hi, setting up a PS4 for my brother. Constantly getting the error code su-30709-9 when trying to sign on to PSN or update? Tried entering safe mode and got the same error
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Fastclapper69
(@Fastclapper69) reported
Even after the removal of the battery and PSN servers down and WiFi disconnected. SECOND: Some PS5 games will work on PS5. Others will have error codes or failed to install since certain physical games, the whole game is not on the disc itself, Assassins Creed Valhalla is example
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STOPHeatherTime 🏳️🌈
(@STOPHEATHERTIME) reported
@awesome_king512 @JCKIX_500 @AskPlayStation Then you are part of the problem.