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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
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Sign in (64%)
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Online Play (24%)
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Glitches (8%)
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Matchmaking (3%)
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Game Crash (2%)
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Hacking / Cheating (%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Puebla |
Sign in | |
 Apeldoorn |
Sign in | |
 Castelmarte |
Sign in | |
 Frankenberg |
Online Play | |
| Chihuahua |
Sign in | |
 São Paulo |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Sweet Out of the Mountains Jones✌️🇺🇸
(@TheSkinnyRage) reported
@BettyAnnMoriar1 @AskPlayStation It's just poor customer service. You can tell they don't want to waste resources on helping people secure their product. A benefit of the demand I guess 😔
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Isaac Green
(@IsaacGr73643553) reported
@SkeetOnYourTeet @AskPS_UK I had the same issue a friend of mine referred me to rich_tools05 on Instagram, contact him to get your game fixed, I'm sure he'll help.
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Hap Gannon
(@hap_gannon) reported
@mattswider it says please sign in with your PSN ID credentials to purchase but i'm already signed in. Anyone else having this problem?
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jameson
(@Godstim73031086) reported
@GBWDn44vDO2t4Bc @IuseinGean1 @AskPlayStation I was able to fix mine with the help of #gthack009 on instagram, contact him for help he will surely help you out
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Isaac Green
(@IsaacGr73643553) reported
@PH0ENIXX88 @AskPS_UK I had the same issue a friend of mine referred me to rich_tools05 on Instagram, get your game fixed, I'm sure he'll help.
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Billy Baker Burner
(@BBakersburner) reported
@PlayStation @AskPlayStation I was sent an invite to buy the PS5 then got to checkout and it’s saying click the link I was sent through the email which I did in the first place. This is only one of the many problems I had today. Ridiculous
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bob
(@bob88900432) reported
@PlayStation Fix the update bug
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Sweet Out of the Mountains Jones✌️🇺🇸
(@TheSkinnyRage) reported
@BettyAnnMoriar1 @AskPlayStation They sent out emails over a year ago to join a mailing list for before the PS5 launched. I happened to be in the mountains with no service at the time so I missed it. I have no idea if I would receive such an invitation or how to find out if I'm going to at some point 😕
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AGR⚡DULCE☠♥
(@StaciaCarefree) reported
@LeBrawnGainz @Sony @PlayStation Right?!? I went to buy one on Amazon today, before the vultures sunk in. Had it in my cart and everything— then all of a sudden… ERROR!!!!
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luis 😱
(@ese_nino_lui) reported
@LordHemlock @AskPlayStation @PlayStation No sir I have the exact problem we basically got scammed by PlayStation
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Ward Robinson
(@robinsonward) reported
@AskPlayStation I've been a PS user since the 1st one came out. Never had an issue. I got hacked this morning. Got logged in ok. Return 3 hours later and I'm banned?!? Customer service cant help?!? What do I do????
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Shari Crystal
(@starlexzy2) reported
@robinsonward @AskPlayStation I will advice you to get in touch with #essential_hacker20 on instagram they got the best service ever, fast and reliable. they are legit expert in getting back access into any hacked/locked/deleted accounts
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Cj
(@Eskimo_Dreamz) reported
from
Detroit, Michigan
This lowkey made me not even want a playstation anymore im so pissed. What a waste @PlayStation you guys really wasted alot of peoples time and energy with your broken links and site. Dont send out more links than your website can handle.
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Target is trash
(@MrSYBWs) reported
@AskPlayStation @KyleDavMatthews CUSTOMER SERVICE SUCKS FIX IT
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jameson
(@Godstim73031086) reported
@robert10914638 @IAmNeomic @AskPlayStation I was able to fix mine with the help of #gthack009 on instagram, contact him for help he will surely help you out
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Luis Ramirez
(@G2Klads) reported
@alph0x Week 3 Patch Life is Strage Available: Monday, Oct 4th Fixed Issues PlayStation • Instances of PS5 Framerate dropping below 30fps
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Jose
(@Jose830216) reported
@UbisoftSupport @iTz__ROGER I was able to get to my characters and I can’t either see my main character.That’s the Issue with,I was able to login with my second character but I have to say that the loading times on ps5 are drastically reduced.Thanks,please workaround how to fix our main character.psn:JEFC83
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JMoose
(@jmusleh1) reported
@PlayStation thanks for a day of disappointment. Links are still broken!
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Isaac Green
(@IsaacGr73643553) reported
@LiamTheDeathBat @AskPS_UK I had the same issue a friend of mine referred me to rich_tools05 on Instagram, he got my game fixed I'm sure he'll help.
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robert
(@robert10914638) reported
@AskPlayStation I keep getting error SU-42118-6 this is the first time since I had my PS4 that I ran into this problem to update to 9.00 is there a solution other then the safe mode and all that. I tried it and it still brings me back to the error code.
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stumpy (comms open)
(@Stumpy_Drawz) reported
@PlayStation is there anyway for y'all to add america to the storefront country so i can redeem a voucher code someone sent me from another region,because it's a huge problem at the moment for me,so if y'all could fix that,i'd apprechiate it
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Josh Zimmerman
(@SPARTANS_9955) reported
@AskPlayStation I received the invite for the PS5 for PS DIrect and I was able to get all the way through but was met with the error message I didn't have an invitation email once again when I tried to pay like I did when I originally tried to purchase at the start of time
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MONSIEUR ******* B.B. MEMBER NO. 6
(@HDAceeD) reported
Yeah im really not understanding. Im using the invitation link to purchase a PS5 from playstation direct and at check out it is telling me i need to use the invitation link. Is there a fix to this error? @AskPlayStation @PlayStation
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➳༄* 𝒓𝒆𝒅 + 𝒍𝒊𝒛 *· ͟͟͞͞➳❥
(@Spaderisms_TLH) reported
@PlayStation i have an invite link i have been clicking since 3 pm and your website is glitching and telling me im not clicking the link. I have gotten to place order for ps5 and it wont let me. Please fix!
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Big Kobe 🎒
(@TheRealKobeRed) reported
@AskPlayStation I received my email, have had the PlayStation 5 in my cart multiple times trying to reaches the link. Only to get the same error message telling me that I must use the link to access the site and make my purchase. Why give access if it’s not really going to work ?
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jameson
(@Godstim73031086) reported
@Wubbadude @AskPlayStation I was able to fix mine with the help of #gthack009 on instagram, contact him for help he will surely help you out
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jameson
(@Godstim73031086) reported
@KNDPlays @AskPlayStation I was able to fix mine with the help of #gthack009 on instagram, contact him for help he will surely help you out
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WillPaschal
(@WillPaschal1) reported
@AskPlayStation I keep getting an error saying “I need an invite link” at the final step of checkout. I am using the invite link that was sent to my email associated with my PSN and I’m logged in. Why is this error happening and what can I do to fix it?
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Metalhed
(@metalhed452) reported
@AskPlayStation I'm having issues utilizing the email link to purchase a console.
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Justin
(@Justin53039049) reported
@Sony should be ashamed of how you have conducted the PlayStation 5 launch. I have attempted for 1 year to buy one. Sony doesn’t care one single bit about their customers. Apple launches iPhones every single year. They don’t have these issues. You allow bots to buy up the product