Playstation Network (PSN) status: server issues and outage reports
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Full Outage Map
PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.
Problems in the last 24 hours
The graph below depicts the number of Playstation Network (PSN) reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Playstation Network (PSN). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Playstation Network (PSN) users through our website.
- Sign in (50%)
- Online Play (30%)
- Glitches (14%)
- Matchmaking (3%)
- Game Crash (3%)
- Hacking / Cheating (1%)
Live Outage Map
The most recent Playstation Network (PSN) outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Pons
|
Sign in | 8 hours ago |
|
Pléhédel
|
Sign in | 2 days ago |
 Frankfurt am Main
|
Online Play | 5 days ago |
 Bologna
|
Sign in | 13 days ago |
 Dimāpur
|
Sign in | 14 days ago |
 Exeter
|
Online Play | 15 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Playstation Network (PSN) Issues Reports
Latest outage, problems and issue reports in social media:
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Visiting Hands? (@StanReinhardt) reported@Andy_VGC They should value removing mandatory PSN login. Not because I have an issue with it, but because I have a stake in Sony and I need them to be successful. Remove that before I lose my temper.
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Geison (@GeisonPlays) reported@PlayStation I want you fix all this controls drifting. I had 4 controllers on ps4 for 10 years with no issues. I had 3 dual senses drifting in less than 1 and a half year
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darkdragon (@GlitchDarkdragm) reported@iFireMonkey So they didn’t fix the psn party Channel glitch
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Vorona1 (@RaptorOneOut) reported@lilgflexin1 @Community_Gears I just did it. Go the PlayStation website and chat with the assistant bot and answer its questions, remember your sign in email and psn ID, it will transfer you to an agent and the agent will ask for what game and they will give a refund. Took like a minute. Good luck.
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Lukeswankwalker (@lukeswankw94414) reported@StellarBlade are there any plans to fix PSN Trophy support on the PC version? The Overlay detects the game but when you try to view the Trophies it gives a Can't Load Error
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Slaptrix Game (@Slaptrix_Game) reportedHealing? Where? Arrowhead is still under Sony’s boot, Helldivers 2 had PC players held hostage for a forced PSN login, reversed only after nuclear backlash. That’s not freedom, that’s damage control. Square Enix? They just: Sold off Crystal Dynamics and Eidos like spare parts Fumbled Forspoken and Foamstars Killed Marvel’s Avengers early And doubled down on NFT horseshit before quietly ghosting it If that’s your example of “breaking shackles,” then maybe check whose hands the cuffs are on now. The industry’s not healing, it’s rearranging the chains.
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𝙂𝘼𝙈𝙀𝙍𝙏𝘼𝙂 𝙑𝙍 (@GAMERTAGVR) reported@shenmeowzo Problem I have with PSN is the lack of a refund system. They can chuck all the slop up they want but they should allow people to get their money back
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James (@JamiesAct) reported@xLUHG333 Steam will tell you, you need PSN login.
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M00Ň€YĦČ4ŘT1ËŘ (@N3xzy_) reported@PlayStation how about you fix them cheap parts you use in your controllers. i’ve had 4 controllers in 1 year all broke due to stick drift don’t we pay yall to have a good working device ???????
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JC (@juancabernalo) reported@PlayStation Dual sense edge not working on PC via Bluetooth only hardwired
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Peerless1 (@TheePeerless1) reported@AskPlayStation how do I go about getting an issue resolved when support keeps closing my cases even though they have seen proof of purchase and seen i haven't got the psn credit on my account. They have verified all info and said I should get a refund. Then dont refund.
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FeldecatGaming (@mrwiggle2x) reported@revolveswayyy @GermanStrands @PlayStation And u haven't bothered to buy a new one all this time? Thats a u problem
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TheFiendFW (@FerociousWraith) reported@GearsofWar PSN servers were having trouble connecting it seemed
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ShinoRyu (@ShinoRyu00) reported@FF_XIV_EN Why is your Support so trash paid for full game on PlayStation and locked my ID to a account i used 6 years ago have a ticket but no response in my email being 5 days straight up taking money from people and not changing the login in on PSN is criminal even Sony responded
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LightShadowOnyx (@LightShadowOnyx) reported@Scoty3412 @PSUdotcom if it is not working why is sony keep doing it heck why are they selling games in china a pc dominated country. Literally steller blade made $11,029,800 on pc. If the pc strategy is not working why is sony starting to take away the psn login requirement
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RIPALDA (@RipaldaVFX) reportedJust spent 2 hours of my life talking to a PSN rep so they can refund me Mindseye. A game that broken has no business being released.
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Josh Young (@JoshYou16880655) reported@survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard Fix your backend
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Cresscake (@cresscake) reported@Abyss_6912 @Helldivers2HQ Actually it did have a mandatory psn link. It was advertised before the game released, it was on the steam page as a requirement and when it first launched was needed. Issues arose where the game was unplayable when doing that so they lifted it temporarily so people could play.
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Danuki 🦝 (@DanukiTheTanuki) reported@Helldivers_NOW #Helldivers2 Wondering if the game is worth coming back to. Used to play the game on PC before CMs, nerfing and PSN caused issues. Did they fired the activists staff? Did they removed the region lock? Did they stopped nerfing everything? Did they removed PSN requirement?
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Cyberphnx Echo 🕹🎮| Spirit PNG/GIF Tuber (@CyberPhnxEcho) reportedI am starting to fast learn that it isn't possible to unlink my PSN from my Genshin account so I can start over, which you think would be a standerd feature in games like Genshin Impact Welp...time to see if I can fix my old account, cus I left it in a sorry state if I remember
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Stormie Bergeaux 🎮🏕️ (@BergeauxStormie) reported@JaeGamez Steam and Nintendo is best as of now. some may have got to experience the psn customer service
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ToneZzz🖤🌌 (@ToneZzz_Mindset) reported@Microsoft Fix the Minecraft psn account bugs
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CaptainSand (@CaptainSand20) reported@AskPlayStation PSN: CaptainSoap2005 From what the error message shows it's due to the recent system update. CE-36329-3
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. (@suckafat1ho) reported@PlayStation Ps5 is the most garbage piece of 💩 ever error code for everything PS1 > PS5
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Josh Young (@JoshYou16880655) reported@survivetheark I’ve been locked out of every ASA server for days. Not a ban. Not my internet. I’ve wasted 30+ hours troubleshooting it. Single-player is the only thing that works. Ticket number 2631848 PSN Simian_or_lizard FIX YOUR BACKEND
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Kevin Relms (@KevinRelms) reported@Cloiselle51 @NextGenPlayer Funnier if they just implemented a psn subscription to play their games. You wanna skirt around buying a PlayStation then you’ll pay us to be able to play them. They do love subscription services so shouldn’t be an issue with xbots.
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Abyss (@PathofRuin) reported@octofloofy @Rechno_Bit @NinEverything With real physical games it wouldn't be a problem. When PSN went down my all my physical games still worked liked nothing happened.
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Jace Haley (@JaceHaley4807) reported@thesinkingcity Fix the game-breaking crashes (Remastered, PS5). Can't progress with the main story as the game crashes every time I enter Expedition HQ. I'm not alone in this. I've cleared my cache, reinstalled the game, everything. The game is not playable and I can't get a refund through PSN
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Ultra_dark | TheNavySquid (ALT) (@TheNavySquidALT) reported@xXEvilnatXx The regular release works fine, you got PSN issues on your beta unfortunately.
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mmm (@Juniorceo7) reported@PlayStation you guys have the absolute worst psn support, worst customer service, worst ui and system ive ever seen. @Xbox runs laps around you. I cant even get a live chat or call in to sony for some simple help. Absolute dog **** company i will never buy playstation.