Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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playstation-network-psn Hero Image

PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 4
São Paulo, SP 3
Toronto, ON 3
Portland, OR 3
Melbourne, VIC 2
Dallas, TX 2
Culiacán, SIN 2
Columbus, OH 2
Johannesburg, Gauteng 2
Gloucester, England 2
Manchester, England 2
London, England 2
Mesquite, TX 2
Lille, Hauts-de-France 2
Croydon, England 2
Adelaide, SA 2
Coro, Estado Falcón 1
Vacaville, CA 1
Denver, CO 1
Santiago, Región Metropolitana 1
Brunete, Comunidad de Madrid 1
Auch, Occitanie 1
Jarville-la-Malgrange, ACAL 1
Mönchengladbach, NRW 1
Corpus Christi, TX 1
Heusweiler, Saarland 1
La Roche-sur-Yon, Pays de la Loire 1
Memphis, TN 1
Incheon, Incheon 1
Ely, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • Itsjust_JEFF Jeff P. (@Itsjust_JEFF) reported

    @DEXB0T @PlayStation @AskPlayStation Do you live in a warm area? I haven’t had this issue, but that sucks to hear man!

  • ryanestabrooks Ryan Estabrooks (@ryanestabrooks) reported

    Anyone else having problems buying stuff on the Playstation Store website on the computer?

  • Andrew20907061 Andrew (@Andrew20907061) reported

    After growing up@in the 80s and having the first PlayStation ever this whole crappy release makes me wanna get a Xbox. No problem getting them @PlayStation don’t care about us real consumers letting bots grab them. You can stop bots add a cache or let ps plus members go 1st

  • jacobburner1 The_medic _bag (@jacobburner1) reported

    @AskPlayStation People the consoles literally just sold these are first gens not perfect quit complaining and report the issues so they can fix them new stock will be in sometime next week most likely ans sony confirmed that they upd their stocks to 10 million consoles so scalpers are useless

  • SpredburyGo Paul Spredbury (@SpredburyGo) reported

    @XboxSupport while @PlayStation Bring out System updates to fix issues I want to know what you are doing with Series X as Cold War is totally unplayable, my Son paid £450 for a Console that is totally unable to play games.. And before you say do this. He has.

  • JediGameFreak Jack Moon⁷ (@JediGameFreak) reported

    @Gothalion hope they fix the hdr bugs on Playstation soon

  • Iron_Einherjar Ninzerker (@Iron_Einherjar) reported

    @kylehebert Easy fix? >require a PSN to preorder or purchase >in store verification >a preregistered PSN of preorderer requirement to even complete initialization Scalpers and resellers would **** bricks when their PSN account is hard coded with their resold machines

  • JR_MILLER_JR JRMILLERJR (@JR_MILLER_JR) reported

    @Mendozis1 @NATE__USA @PlayStation I have a PS5 too, can I also be an assturd? A BIG FAT GREEN HAIRY ONE. BTW, some **** needs fixed. Hope they fix the PS5 and hope Santa brings Mendozis a PS5 so he can stop being jelly.

  • darknitrow el sueno (@darknitrow) reported

    @AskPlayStation hey is it still possible to purchase the ratchet and clank collection tittle by the store? Every time I try I get a error message

  • JohnCBakerIII1 John C Baker III (@JohnCBakerIII1) reported

    @AskPlayStation @nicolas_ortiz_1 @AskPlayStation need help. Cannot sign in bc of 2SV. I never created a backup code and do not have the same phone #. I have access to my email which is the same as the PSN sign in. How can I sign back in to Playstation?

  • jevenstones Steven L. Jones (@jevenstones) reported

    Hey, @PlayStation, you should probably drop the "Play has no limits" slogan for the #PS5 until you resolve the issue with supply. Cuz your lack of it is definitely limiting my ******* play.

  • JohnCBakerIII1 John C Baker III (@JohnCBakerIII1) reported

    @AskPlayStation need help. Cannot sign in bc of 2SV. I never created a backup code and do not have the same phone #. I have access to my email which is the same as the PSN sign in. How can I sign back in to Playstation?

  • AliK_lawati علي كاظم اللواتي (@AliK_lawati) reported

    @AskPlayStation hello.. i have a problem with one of the payment , i bought fifa points but couldn't find them in the game How can i contact ps store?

  • Freaksteil Blaker (@Freaksteil) reported

    @erics_content I phone is broken, yo! Xbox or PlayStation?

  • Thatdudecody Cody Watkins (@Thatdudecody) reported

    Well, @PlayStation your inability to process a refund on a game after being downloaded for less than 24 hours is really making me consider going to @Xbox again where the customer service was better and didn't end in the chat being abruptly ended before I had a chance to respond.

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