Playstation Network (PSN)

Playstation Network (PSN) Outage Map

The map below depicts the most recent cities worldwide where Playstation Network (PSN) users have reported problems and outages. If you are having an issue with Playstation Network (PSN), make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Playstation Network (PSN) users affected:

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PlayStation Network (PSN) is a digital media entertainment service provided by Sony Interactive Entertainment. Launched in November 2006, PSN was originally conceived for the PlayStation video game consoles, but soon extended to encompass smartphones, tablets, Blu-ray players and high-definition televisions.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Merlo, BA 4
Quito, Provincia de Pichincha 3
New York City, NY 3
Atlanta, GA 3
Doylestown, PA 2
Paris, Île-de-France 2
Jacksonville, FL 2
Charlotte, NC 2
Dallas, TX 2
Columbus, OH 2
Louisville, KY 2
Salt Lake City, UT 2
Helsinki, Uusimaa 2
Omaha, NE 2
Scottsburg, IN 2
Tulsa, OK 1
Orangeville, ON 1
Sevilla, Andalucía 1
Lons, Nouvelle-Aquitaine 1
Lawrence, MA 1
Glendale, AZ 1
Bradenton, FL 1
Mexico City, CDMX 1
Bratislava, Bratislava 1
Saint-Maur-des-Fossés, Île-de-France 1
Ecatepec de Morelos, MEX 1
Newport News, VA 1
Bogotá, Distrito Capital de Bogotá 1
Menton, Provence-Alpes-Côte d'Azur 1
Mansfield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Playstation Network (PSN) Issues Reports

Latest outage, problems and issue reports in social media:

  • bl00dmoonhunter moon (@bl00dmoonhunter) reported

    @keffals_2 @Kotaku Dawg they literally got bought by Sony because playstation wants them to help make 10 planned live service games

  • FinexPk FiNeX PK (@FinexPk) reported

    @PlayStation Hi PlayStation hope you all are doing well! Its been like 1 to 2 months that my PlayStation account got hacked. But the real problem is that someone stole my 2sv . Mean that I setup my mobile number on my acc's 2sv but someone stole it and changed it with his number.

  • Alex96046144 Axterix23 (@Alex96046144) reported

    @AskPlayStation Hello, I recently downloaded Final Fantasy XV from the Game Catalogue but the add-ons are locked even though I own them and are installed. Neither reinstalling nor restoring the licenses worked. Please fix this!

  • JaneyBlazn Blazn_Janey (@JaneyBlazn) reported

    I stream off of ps5 still fresh in the scene. I want a camera but was told I can only use the Sony PlayStation one. Has anyone had any problems w the Quality of it ? Watched a few videos but would like feedback. TIA #SmallStreamersConnect #PS5 #PositiveVibes

  • blessin01406274 blessing John (@blessin01406274) reported

    @nobodylol24 @AskPlayStation Honestly I still wonder why support service are not being helpful. Mine was recovered by #LOUISFIXX on IG. You shouldn’t try him

  • JackLang32 Jack Lang (@JackLang32) reported

    @Sony last night a hacker bought $700 worth of crap using my @PlayStation account. And y’all are refusing to refund me. You also know @EASPORTSFIFA is notorious for this and yet it remains an issue. This is absurd, do better.

  • Albert71854 Albert (@Albert71854) reported

    @Mbappesimm @AskPlayStation Why don't you seek #astratech02 on Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, good at this and trustworthy

  • LordChrome375 👑Lawd Chrome 3 Semdy fie (@LordChrome375) reported

    @OfficialXboxU Don’t get me wrong I want Playstation plus to work because I am a pc gamer and want to play the one or two games they have. But their service is no where near GP levels of good. GP is not even relying on day 1 releases.

  • _mapofthesouI shigareyki 🐿️ (@_mapofthesouI) reported

    @AskPlayStation okay i will try that thank you!! hopefully it fixes the issue bc i've had a hard time finding a ps5 i don't want to have to send it back 🙏😭

  • Alex96046144 Axterix23 (@Alex96046144) reported

    @AskPS_UK I downloaded Final Fantasy XV Royal Edition from PS+ but the add-ons are locked. Same thing happened with Spiderman. Fix them please.

  • _mapofthesouI shigareyki 🐿️ (@_mapofthesouI) reported

    @AskPlayStation okay i just did it, i'll try to play fc6 and see what happens (it only turned off while i was playing, so maybe that's a game issue too?) tho i think it would only close the game, not shut down the entire system 😭

  • artychris Chris King (@artychris) reported

    @garywhitta 'Stray' is the key game this month. Maybe PlayStation will gradually get more aggressive with day 1 PS Plus releases through their service. Will be interesting to see what that games reception is.

  • backdoegage Austin Fox (@backdoegage) reported

    @AskPlayStation hello every time I was trying to renew PlayStation plus subscription and it’s saying error (E-8210604A) I’m sure it was because of a back fee I need help to pay that off so I can purchase new subscription please.

  • backdoegage Austin Fox (@backdoegage) reported

    @AskPlayStation Yes I have tried changing and adding a new card and it’s expiration date is 09/25 and the ps4 just said it’s expired in addition to it not working.

  • White33604036 White (@White33604036) reported

    @Pubertyy4 @AskPlayStation Why not try #REIZTRACE on Instagram they can fix issues like that.

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