Paramount+ down or not working? Problems, status and outages
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Paramount+ is an American subscription video on-demand over-the-top streaming service owned and operated by CBS Interactive, a subsidiary of ViacomCBS. Paramount+ delivers films, dramas, news, cartoons and comedies.
Problems in the last 24 hours
The graph below depicts the number of Paramount+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paramount+. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paramount+ users through our website.
- Buffering (27%)
- Crashing (26%)
- Sign in (25%)
- Playback Issues (20%)
- Video Quality (3%)
Live Outage Map
The most recent Paramount+ outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Crashing | 1 hour ago |
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Crashing | 2 hours ago |
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Buffering | 3 hours ago |
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Sign in | 7 hours ago |
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Crashing | 15 hours ago |
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Buffering | 21 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paramount+ Issues Reports
Latest outage, problems and issue reports in social media:
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DISCOLover (@PurpleKing1980) reportedWas enjoying #Flatshare on @paramountplus after download to phone. All episode pause, lips out of sync when speaking - surely quality should be better when downloaded? And now last episode paused mid way through and won’t play due to fatal error.
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KC Modo (@kacie_kamena) reportedHay @paramountplus for some reason I got automatically locked out of my account. I sign in my email and password that I had before but it still won’t let me log in
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Gary Howe (@GaryHow01055145) reported@askparamount hey thanks for finally adding Paramount plus to the ps5. There's only one slight problem. It won't play anything. At all. So, bit of work to be done on that.
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Jody Simon (@JodySimonSays) reported@pagetpaget @criminalminds @paramountplus I watched just after 3AM this morning since I work Thirds & have the chance to see it that early! WOW! & OH DAMN! What an Episode!
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Mileycyrusfanus (@mileycyrusfanus) reported@MrJerryOC @paramountplus You know your show's in trouble when it gets sent down to the minors AKA the App.
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Jan-Hinrich Gieschen (@JHGieschen) reported@paramountco @paramountplus I will cancel my contract, because I cannot watch it anyhow properly in Germany on my setup. I have a Xbox One and a LG TV, which is certainly not uncommon. But there is no native app in Germany for any of this devices, and on the console's browser I only get error messages.
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Mark Tonna (@marktonna1) reported@paramountplus Hi. I just bought Surfshark VPN, since I have a Paramount Plus account in Ireland, but want to access the content in the American Paramount Plus. However, it keeps requesting me to set up a new account. Please fix this, as Netflix lets me use a VPN + my account.
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Jacqueline Curtis (@jcurtis916) reported@askparamount Why isn’t Paramount plus working on any of my Roku devices? Are you guys having an outage. All of them are different brands and different kind of devices but Roku.
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Niki Jackson (@K_Niki_J) reported@TheEqualizerCBS @paramountplus I had no idea episode 7 was the fall finale. I’ve been waiting all day to get off work and watch episode 8. Dang. 😣
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Mask & Vax & Safe Legal Abortion & Unionize (@Amandologist) reported@paramountplus Why on earth does your streaming service try to cut off the end of shows? I don't want a "skip to next episode" overlay that I can't get rid of when the episode is still playing. If you don't have a software engineer who can fix that in 5 seconds, hire me.
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Samuel Dumas (@sdumas138) reported@darkhunterx90 @paramountplus Star Trek and RuPaul's. Literally the only thing worth watching. The adds are randomly and poorly inserted and will cause the audio drop or the app to freeze among many problems.
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Arne (@Steinkamm) reported@paramountplus Many Thanks. But in Germany we use the really great LG OLED TVs. Without an app for @LGDeutschland TVs, Paramount+ is unusable for my kids and just annoying for me.
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Roberto Tre Re (@trere13) reported@paramountplus please help. Your app never works on my smart tv. It allows me to log in and look for shows but it will not play the show that I want to watch.
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The Fat Dude (@TheFatDudeUK) reported@paramountplus before charging users fix system & get it working & reply to customers!
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Justin Logan (@JustinLogan88) reportedCan you help me with something, @paramountplus? I pay for no ads, but at the start of everything I watch there’s an ad. Either for the Showtime add on that I already have or for a show that I am either already watching or one I don’t ever plan on watching.
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g0nzi77 (@g0nzi77) reported@paramountplus Holy... You realy dare to have such a bad Quality? Only HD and Stereo? Are we in the year 2000? I'd expect 4k and Dolby Vision for Picture and for Sound Dolby Digital Plus 5.1 for all and Dolby Atmos for some content
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Sebastian G. Allen (@Bash777) reported from Kansas City, Kansas@paramountplus 7 need phone help regarding billing, your phone system is not working.
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The Fat Dude (@TheFatDudeUK) reported@paramountplus guys u are causing problems your mailing saying resolved but still taken the money even though you claim you have no records of a payment method!!
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DTS (@dts_1200) reported@askparamount That's great news. How about some discount love for the trouble, patience, and helping you guys fix a problem? Times are too rough to be too proud to ask....
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Melody (@TheRightMelody) reported.@paramountplus I have a billing issue and I am unable to get in touch with any customer service representative. Can you help?
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Tiffany Perry (@Tiffany62944208) reported@pagetpaget @criminalminds @paramountplus Woke up at 5 am to watch before work this morning and getting ready to watch it again!
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Kmoo (@moore7735) reportedWhy is the #ParamountPlus app the worst slowest **** app on my TV. Everything works quick but that one. It's fun when my 3yo has to wait for @pawpatrol cuz you can develop a fast app.
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Justlife (@justlif24360369) reported@mariashriver @paramountplus @Oprah Women's health and physiology research is poor. Also, Desirable is not the problem, but recognition in society and health are. Let's not imprison ourselves in the world of Desire created for us by men to turn us into Snow White's stepmother. The mirror is a controlling liar.
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Laura (@Lauraj9485) reported@paramountplus i keep getting errors 6040 and 6010 when trying to watch via my fire stick. Any help? Deleted/reinstalled doesn’t work.
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the return of Shooter (@shooteyshoots) reported@BrentAllenLive @paramountplus That app is the worst.
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Check Mark (@JohnnyBallgam16) reported@rybo213 @askparamount I just dropped paramount+ today and went back to HBO. Live sports are unwatchable on paramount and almost all the compelling content is behind the showtime paywall yet mixed in with the paramount content, so it’s impossible to search for something to watch. Just awful all around
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🎄Celeste🎄 (@HooleQuinn) reportedI tried watching the new Star Trek Prodigy episode but I wasn't able to get past the login page for Paramount+ @paramountplus
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Brandon (@roundontheends) reportedOkay here’s an interesting tech support issue: when I watch Frasier (and only Frasier) on @paramountplus on my @Roku tv, the subtitles are in Danish. It’s only this one show, even in the same app. Doesn’t do it on other tvs. Any ideas?
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lara 🌺 (@marinaxla) reported@pagetpaget @criminalminds @paramountplus wait i‘m confused please help me. i‘m not from the us so i‘m not up to date. is it gonna be episode 4 or 5 tonight??
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Andy (@andmas81) reportedHey @paramountplus why you not working on @AppleTV day 4 now