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Paramount+ is an American subscription video on-demand over-the-top streaming service owned and operated by CBS Interactive, a subsidiary of ViacomCBS. Paramount+ delivers films, dramas, news, cartoons and comedies.
Problems in the last 24 hours
The graph below depicts the number of Paramount+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paramount+. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paramount+ users through our website.
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Sign in (30%)
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Buffering (29%)
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Crashing (22%)
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Playback Issues (17%)
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Video Quality (3%)
Live Outage Map
The most recent Paramount+ outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Sign in | ||
| Buffering | ||
| Sign in | ||
| Crashing | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paramount+ Issues Reports
Latest outage, problems and issue reports in social media:
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StudentLoansAreAScam, PhD
(@biogeek63) reported
@askparamount I just created my account yesterday, watched one show, now I can't log in, and I can't get a forgot password recovery email either. Your phone help and chatbot are offline right now, too. Ready to cancel after 1 day!
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writerinme
(@cmpozgemini) reported
@askparamount ur phone line disconnects within 30 secs, ur chatbot decided I needed to tweet for help. Twitter makes this a public conversation. Now what paramount + how do you help with a tweet?
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Josh Messinger
(@Josh_Mess) reported
@askparamount Is @paramountplus having account issues? I signed up yesterday and now I'm receiving error at sign-in and cant access account
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SHatton
(@SHatton37258369) reported
@vanessa72969990 @paramountplus Thank you @vanessa729699990...Yes, just got off the phone with customer service... There is a systemwide outage with no ETA.
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Alexa Eason
(@CapnnSirens) reported
@paramountplus what the hell is going on? why is my account not working?
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Princess
(@DATBITCHBUTUKNO) reported
@paramountplus could you please explain why my login isn’t working ?
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MeAgain
(@BeautLifePhoto) reported
@askparamount I cannot login to Paramount via App or AppleTV. It was working fine yesterday and now it says that my login is incorrect.
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Jevon Goutermout
(@Von_Gout) reported
@askparamount is there an issue with logins not working? I have tried to reset my login and I’ve not gotten a recovery email either.
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Cody
(@easytyga) reported
@askparamount @paramountplus Nothing works. Not the login. Not the phone number. Not even the website.
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Unbothered Beauty
(@oneunbotheredb) reported
@paramountplus help
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Gerry Chapman
(@Ger_Chap) reported
@askparamount How do I learn more about the one month free trial for streaming the show 1923? I saw the #123TV as a way to get the promotion but I'm not seeing how to activate the code. Help me out, won't you?
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Justin Cantrell
(@USMCasper) reported
@askparamount Singed me out of everything and when you call the number it says it doesn't work and automatically hangs up.
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Cindy
(@ciperez75) reported
@askparamount I bought the annual membership through Apple and trying to sign in using the paramount app and it’s not working.
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Justin Clemens
(@JustinClemens16) reported
@askparamount This issue currently affects the website as well as iOS and iPadOS and Apple TV apps. Please notify us when the issue is resolved.
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❌ark Heflin
(@mheflin25) reported
@askparamount I cannot log in to all of my platforms and get a reset password link sent. Your ChatBot is no HELP at all! Please help!
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Richard Dudeck
(@Rdudeck) reported
@askparamount Just fix it.... you are losing subscribers
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Thomas Hector
(@hectors2Guat) reported
@wajm11 @USMCasper @askparamount I waited 60 and gave up. Tried their live chat as well and messaging them on twitter, so not only is sign in broken but so is their customer service.
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metallifan5691
(@metallifan5691) reported
@askparamount I can’t login anywhere, and now it made a new account for me. I need my old account back.
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Kam
(@ATVIkam) reported
yo @paramountplus are you even going to acknowledge that your website/app is down and we can't login?
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Brian Binette
(@BrianBinette) reported
@askparamount I think this has something to do with folks who signed up for PP + Showtime. My son's login (has the $5 version of PP) is working fine. I got a new subscription (+ Showtime) 2 days ago.
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Samantha LaSha
(@SamanthaLaSha) reported
@ThyForgetMeNot @paramountplus @paramountplus need to help me get logged in. 🤬🤬
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Alejandro Gonzalez
(@AlejandroNY75) reported
@paramountplus @TopGunMovie from the messages i see i am not the only one. Seems like it's a problem with the server. Can you post something to let us know you are working on it? thanks
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Schuyler Ruhe
(@SchuylerRuhe) reported
@askparamount @paramountplus Unable to login on any device. iOS, Google TV, Roku
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Javonna Hardy
(@JavonnaHardy) reported
@SunnieAndShare @paramountplus It’s crazy how they took our money with no problem but now we can’t even enjoy the damn app … they should at least give us an update on what’s going !
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zsk5
(@zklion) reported
@askparamount I’m trying to reset my pw but the reset emails are not coming through. Also your phone line is not working. Please help.
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🤨 That Guy 🤨
(@hightower1545) reported
@askparamount @paramountplus What’s worse than being laid off? Having no work AND not being able to continue watching your favorite series 😩
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Jake
(@tarptrades) reported
@JavonnaHardy @paramountplus Having the same issue! Hopefully it’s a good thing a lot of people are having this problem and that it’s a bug they’re working on
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Malcolm Dwain Carter
(@MalcolmDCarter_) reported
Is there a system problem with @paramountplus this morning???
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Javonna Hardy
(@JavonnaHardy) reported
@paramountplus it’s crazy how #ParamountPlus is not giving us an update on what’s happening… this is a major turn off … they took our money with no problem .. @paramountplus WE NEED ANSWERS NOW !
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Mark Ducker
(@RetSgtMark) reported
@paramountplus your app shows me logged in but tells me an account exists and to log in. You chat and phone number don’t work. If I can’t access my shows then canceling your service is my only option. Why is your customer service so horrible?