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Paramount+ is an American subscription video on-demand over-the-top streaming service owned and operated by CBS Interactive, a subsidiary of ViacomCBS. Paramount+ delivers films, dramas, news, cartoons and comedies.
Problems in the last 24 hours
The graph below depicts the number of Paramount+ reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paramount+. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paramount+ users through our website.
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Buffering (29%)
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Sign in (28%)
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Crashing (20%)
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Playback Issues (18%)
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Video Quality (4%)
Live Outage Map
The most recent Paramount+ outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Crashing | ||
| Sign in | ||
| Video Quality | ||
| Playback Issues | ||
| Buffering | ||
| Crashing |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paramount+ Issues Reports
Latest outage, problems and issue reports in social media:
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Jackson "Dill Pickleson" Vose
(@JV__19) reported
from
Los Angeles, California
@paramountplus your fire tv app is terrible. like seriously, i just watched an entire show using your terrible app, but it doesn’t even think that i’m logged in, and no login info works. HOW DID I JUST WATCH THAT SHOW THEN??
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☀️ᵣₐₑ ₒf Sᵤ𝚗𝘴𝓱ᵢ𝚗ₑ☀️
(@_Rae__Bae) reported
Please update your app @paramountplus It's not user friendly and it doesn't work on Samsung TVs. I might as well cancel my subscription at this point. 😕
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Chris McStea
(@ChrisMcStea) reported
Hi @paramountplus thanks for the 30 day trial on Xbox. Seems there's no UK app for it though. Browser gives error code 3304. Well done, you've really reeled me in.
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Alex (F)
(@foreczecher) reported
@askparamount I want this to be public, not DM. I did receive *** via Facebook about my issues. Commercials are gone. My buffering problem has increased immensely. You blamed my "fluctuating" internet speeds, which I proved were between 11 and 12 Mbps. No problems with other svcs
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Ken G
(@KenG54847944) reported
Hey @askparamount - I’m unable to stream “The Day the Music Died.” Crashes after running about 5 secs and then I get message: “Uh-oh. An error has occurred, but we’re working on fixing it. We’ll be up and running again shortly!” Not true! This has been problem since yesterday.
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Pace Falm™️
(@ArnoldL83263473) reported
@SkyCinema Why is the picture quality on your bundled @ParamountPlusUK so terrible? Trying to watch @StarTrekOnPPlus but the compression is so high it looks like Youtube! Please sort this out because it's ruining the viewing experience. #StarTrekSNW #skycinema #ParamountPlus
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Nick Smith
(@nicksmithstudio) reported
@paramountplus you have sooo many bugs and issues with your app #DoBetter
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Joe Asante
(@joeasante) reported
@ParamountPlusUK @paramountplus How long will I have to wait for a response from your support team regarding a problem with my account. Somebody logged into my account and changed the password and email address associated with it. Why don’t you you have 2FA to prevent that?
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Mo
(@bigboutya1) reported
from
West Babylon, New York
@BENJIgrl if you're having trouble streaming @paramountplus call them up. They just told me #Samsung devices don't work and they gave me a free month.
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Olga In
(@Olgain) reported
@YandR_CBS @CBS @paramountplus You know what !! The problem is not Victor !! The problem is his grown childrens who always mess up and he had to clean up for them !! And after they mess up they act like the innocent !! If Nick you didnt want Victor to clean up your mess you should think before punch Ashland !
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#1 Nickelodeon fan
(@Nickfanatic95) reported
@MegamanRA Maybe this is temporary or it could be a glitch try asking @askparamount about this
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LongHornRaiderDad
(@SaveUnbornLives) reported
@CBSBigBrother @paramountplus Won’t watch this #woke stuff again after the terrible treatment of Jackson a few years ago…
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Gay Papa Bear 🏳️🌈 🇺🇦
(@OC_Edge) reported
@RuPaulsDragRace @paramountplus How did we go from one of the best ever seasons of RuPaul’s Drag Race to one of the worst finales. Other than Jinx winning, the finale was a total snooze fest. Zero production. The lip syncs were great but anyone of them could’ve won each contest. Bring back the productions.
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Will Andresen
(@Willinois2015) reported
This issue has yet to be resolved @paramountplus
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Hope McMillan
(@HopeMcM44537683) reported
@RuPaulsDragRace @paramountplus Y’all switch up so damn fast. Everyone loved Jinx the entire season it was a general consensus that she was gonna win, but because the finale was a lipsync we kinda excepted she wouldn’t. Now that she did win, because the judges factored in the whole preformance it’s a problem
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Shelley Fritz
(@Dividivigirl) reported
@paramountplus Never had an issue with continuous freezing on the app but couldn’t get through @evil without over 50 times freezing. Uninstalled, reinstalled, force stopped, emptied cache, nothing works.
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emwick charnel lane
(@cosmosofcourse) reported
@paramountplus on PS4 I can’t get the UI to disappear when I watch a movie or TV show (pause button, movie length, etc.). how do I make this disappear? logging out and logging back in does not work
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Fish Rat
(@Darthcoakley) reported
@paramountplus Hi Paramount plus, I am paying a not insignificant amount of money to STILL watch ads on your Streaming service, can you lat least get someone to fix your damn subtitles on the Samsung smart TV app. It is REALLY hard to watch when the subtitles stop working
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Dan Warelow
(@_dan_82) reported
@paramountplus app via @SkyUK Q is absolutely awful in the UK, buggy as hell and I've lost all interest. When it does play it constantly buffers, when you go back to a program it errors then starts you from the beginning. I thought Prime and Disney where bad but this is tripe!!
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Sydney Marcus
(@IFxCosa) reported
@askparamount The PS4 app is unusable. It now has an issue where the video overlay won't fade out. So there's a big pause symbol in the middle of the screen, as well as the watch time bar. This is unacceptable for a video app.
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Tee
(@SurvivorFan94) reported
Can @paramountplus fix it's TV app already? It keep logging me out! I don't pay for ad-less for no reason!
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FRANCIS READER
(@pasadenafrank) reported
Hello @paramountplus Why can't I unsubscribe from your service? Been trying to cancel for days and keep running into 'please try later'. Anyone else out there had this issue?
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colt07
(@markmdye) reported
@paramountplus This company has to be the worst technological company on the planet. PRAY your subscription does not get messed up. They are totally CLUELESS!!! Been on the phone with these characters for over a week trying to get something fixed that a 5 year old could fix.
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ミミッキュ
(@kanau__) reported
The @paramountplus PS4 app is bigger trashfire than even the original Amazon one from way back. Honestly, they should be ashamed. I know they aren’t, they don’t give a ****, but they should be. It is ******* awful
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@Charly216714381
(@Charly216714384) reported
@thig_d @RiseFallNickBck It’s actually three reasons why ChalkZone isn’t on #ParamountPlus anymore, 1. Because due to licensing issues with the song “Coconut” by the BaHa Men.
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if i cant have love i want power
(@amandajg13) reported
i don’t understand how @paramountplus can have such a bad streaming platform. why can i watch 80 seconds worth of ads for it to crash and for me to watch more ads again?
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Chris McStea
(@McsteaChris) reported
Hi @paramountplus Thanks for the 30 day trial on Xbox. Seems like there's no UK app for it though. Tried it on the browser. Error code 3304. Well done. Next time you're doing a promotion give me a shout for ideas. I know **** all about it, but lets face it I couldn't do worse.
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H. Kanne
(@SpawnofOz) reported
@Dividivigirl @paramountplus @evil The app pretty much doesn't even work on my smart TV even though all the other streaming services do. I can only watch Paramount Plus shows on my tablet.
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Alex Stewart
(@alexxlstewart) reported
@SkyReignArt @paramountplus It isn’t just you. They’re terrible
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James Hanna Garvin
(@Fleakfragfry) reported
@paramountplus you need to fix your app. Especially on PS4. Like start from scratch.