Outlook.com status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, website down and errors.
Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 27: Problems at Outlook.com
Outlook.com is having issues since 11:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (62%)
- Website Down (19%)
- Errors (18%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cypress
|
Sign in | 3 minutes ago |
|
Chicago
|
Website Down | 9 minutes ago |
|
Atlanta
|
Sign in | 10 minutes ago |
 Montréal
|
Sign in | 10 minutes ago |
|
Boston
|
Sign in | 11 minutes ago |
|
Williamsburg
|
Sign in | 11 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Rylee Foxx Photography 🦊📸 (@Rylee_Foxx) reportedIs @Outlook down or something because I can't access emails, deleted the app, downloaded again and now I can't even log in 🤔
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PJ (@12345678910JPJ) reported@Outlook What have you done to emails? Can’t even access my own emails!!! 1000 of people reporting same issue.
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Gerry L 🇨🇦 (@lee_gerry) reported@Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.
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⭐️💜Rachael 💜⭐️ (@Rachy_EJ) reported@MicrosoftHelps is outlook down my dad cant not log into his account on his phone or laptop telling him password is wrong when its not and it keeps asking him to sign in on the phone app @Outlook
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Hey Its Burt (@josephburt) reportedProbably not what @Microsoft /@Office want to hear... yeah can you remote in and fix the two @Outlook apps running. Sounds like you still can't make a stable OS ...
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Yash (@YashRRJ) reportedSevere problems with your service @Outlook @Microsoft
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bastard (@lowkeykermit) reported@Outlook fix your **** jfc how hard is it to send an email verification im boutta tweak tf out
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Dr. D. Akın (@DarcinAkin) reported@Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.
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Michael (@Michael_Psalm51) reported@kelseyg2010 @Outlook Me too. They are having system problems.
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Callie Schneider (@Callie_Marie24) reported@MicrosoftHelps @Outlook Pretty sure you’re having issues with outlook and wouldn’t you know it there’s no way to get ahold of an actual person for help!
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J.Howard (@jhowardsc) reported@MicrosoftHelps @Outlook ... so is it down or...??? Keeps crashing. Constantly.. yall ok over there?
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Arch. Mohammed AL-Turki (@mturki) reported@Outlook The issue was previously reported through Google Play and was temporarily fixed, but the same problem returned only two days later. This reflects poor handling and the absence of a permanent solution. #Outlook #Microsoft #Support
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April Rose 🇨🇦🌹 (@April__Rose__) reported@Outlook what’s going on? When will this glitch be fixed? I’m waiting on an important email for a medical appointment, this isn’t cool. Fix the glitch so we can have outlook access on our @Apple #Iphone @Microsoft
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Seren Söyler (@soylerseren) reported@Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.
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Mister Mack (@the_mister_mack) reportedIs @Outlook mail down? None of my account including work are loading.
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Citizen of Realville (@JeffWhalen989) reported@Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.
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MissLola67 (@Lopa8765) reported@Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.
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hydra (@syedahmed004) reported@MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!
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moc (@malikonchain) reportedIs @Outlook having problems? I have been logged off on all my accounts
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Testing the waters (@henri_smit43170) reported@Outlook seems to be going through some issues, is it only our organisation?
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Mental Masterpiece (@mentalmasterpie) reportedtheir is a problem in outlook mail app, its automatically log out after some days @Outlook
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HSM_81 (@1_hsm) reported@Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.
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acacia 🥨 (@AcaciaBegley) reported@alastorsvixen @Apple @Outlook ugh you’d think so, its hardly a small issue at this point. I’ve had to check my emails on my laptop like it’s 2005 purely to make sure I haven’t missed anything 😭
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CA Shrenik Gandhi (@shrenikmgandhi) reported@Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.
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Kevin Sar (@kevinsar) reported@Outlook y'all broke your android app today, check your reviews no one can login
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Pauly (@86pauly86) reported@Outlook Would be good if I could actually access my emails! For me and other I know we got to sign in and all I get is “you’ve tried to sign in too many time” I have multiple emails that I can’t access and multiple people I know get the same thing. Why?
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Leshao (@LeshaoKisira) reportedDear Microsoft, Our African names ain't spelling errors @Microsoft @Office @Outlook
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sally (@trolly_dolly6) reported@Outlook I still can’t log into my emails is the system still down - it’s been like this since about 10am?
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ShellyConfetti2 (@HappySparkles18) reportedHey @Outlook are you having issues? My app isnt working i even uninstall it.
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bronwen taylor (@bonnie54_uk) reportedMicrosoft password merry-go-round. Pls fix this. @Microsoft @Outlook @MicrosoftHelps