Outlook.com down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (52%)
• Errors (24%)
• Website Down (24%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Simpsonville	Website Down	16 hours ago
Norfolk	Errors	16 hours ago
Houston	Errors	18 hours ago
Bloomfield Hills	Sign in	18 hours ago
Santa Cruz	Sign in	19 hours ago
Plymouth	Errors	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  charlene garner 💜 (@charlenegarner) reported 3 minutes ago from Bognor Regis, England

  @Outlook please fix the issue with your app. It’s frustrating having to re sign in every day! Especially when a work email is attached to it as with covid a lot of people are working from home and have more than one email attached.

• 
  Dean Leigh (@deanleigh) reported 7 minutes ago

  Tracking emails against cases in @MSFTDynamics365 @Outlook plugin makes me feel physically ill. I cannot believe a piece of software can be so terrible for so long.

• 
  Pablo (@ThePharaohsCat) reported 9 minutes ago

  @dmealo @gmail @Outlook Hi Daniel, Did you use OAUTH to connect your Gmail in the Outlook app? Having trouble.

• 
  Richard C Law (@inmaterichard) reported 9 minutes ago

  @Outlook The issue is with the Mail app on my iPhone. Are you referring to the help and settings on iPhone?

• 
  Matthew (@matthewwwwwh) reported 17 minutes ago from Ealing, England

  @Outlook **** off asking me to re-enter my password for my hotmail account, it’s really ******* tedious. Why haven’t you fixed the issue yet?

• 
  BIG RASSCLART M (@Malachizzle2) reported 25 minutes ago

  @Jefe_SE @Outlook Yeah that shits broken! I stopped using it cos it used to just mess up just download outlook directly

• 
  DM (@LiamDMHunn) reported 26 minutes ago

  @thurrott @Microsoft @Outlook Seems to be up and down. Have periods where it seems to catch everything (including one of their own emails) and then periods like now where nothing gets caught.

• 
  Beto (@albertooab) reported 27 minutes ago

  @thurrott @Microsoft @Outlook Daily I have a lot of login attempts from Asian countries lol

• 
  Jonathan Fisher (@TheJFisher) reported 31 minutes ago

  @MicrosoftHelps @Outlook Is there a shortcut to getting support for a product I purchased but can't use because of a product key issue?

• 
  RVAthleticsFan (@traitken) reported 31 minutes ago

  @Outlook what is wrong with you system it is running so slow. Could fix the damn thing?

• 
  Darren phillips (@phillipsdaz) reported 31 minutes ago

  @em_darshan @Outlook I think it’s an iOS issue. Hopefully get an update soon to fix this.

• 
  Frans (@M4SM17CH) reported 33 minutes ago

  @Outlook I'm having trouble receiving emails, been for a while. I'm past frustration, way beyond breaking point. Different day same issue. If not you it's @EAHelp, if not EA it's you. What's going on? Is anybody hearing my cries?

• 
  Connor Swainston (@swainyFTM) reported 36 minutes ago

  @tweepy_pie @mattmaunder @Outlook Apple the problem with

• 
  Martin Bock (@martbock) reported 36 minutes ago

  Hey @Outlook I cannot access your "Smart Network Data Services" anymore. After login, I get redirected to generic Microsoft account page. Your IP status API responds with "Bad Request" using my API key. Can anyone help please?

• 
  rocknrolla (@JpunkRocknrolla) reported 37 minutes ago

  @Outlook Having major issues accessing my email account

• 
  Lozz (@__Lozzaa) reported 37 minutes ago

  @Outlook having issues getting access to my account?? Tried to fill in the form to reset password but still not working?

• 
  Shecky (((Mike))) (@SiliconShecky) reported 40 minutes ago

  @thurrott @Microsoft @Outlook Been noticing more stuff getting through lately also. I have to wonder if some of the O365 issues over the past few months have cause them to weaken things as part of fixes and stabilization.

• 
  Juanito💥 (@tonijua__) reported 41 minutes ago

  @Outlook I need to sign in my account but I can’t verify my identity. I need help

• 
  Ryan Robinson (@Ryan_LR) reported 44 minutes ago

  @thurrott @Microsoft @Outlook I always find these tweets interesting. I don't remember the last time a phishing attack got through to me. My problem is always the opposite: legitimate mail being thrown to junk a couple times a week. Usually newsletters or other automated systems, but still legitimate.

• 
  Samuel Ball* (@Leumas_7_) reported 45 minutes ago

  @Outlook i’m getting the error message email not authenticated on my iPhone about five times a day now. This is getting silly!

• 
  Victoria (@centurygirl19) reported 50 minutes ago

  @Outlook Thanks, but a bit confused - the update page you linked to says “We have not seen any further recurrence of the issue and our telemetry indicates that the service continues to remain healthy” which clearly isn’t the case as my Mail App continually asks me to reenter the password?

• 
  James Auman (@jwckauman) reported 50 minutes ago

  @thurrott @Microsoft @Outlook thanks. been wondering if Exchange Online would make sense for us (we use on-prem Exchange Server) and was worried that all this talk about MS dropping the ball included enterprise mail services.

• 
  chris floyd (@mrchrisfloyd) reported 50 minutes ago

  @iBolShe It’s not Apple. It’s @Outlook. Loads of people had these issues

• 
  R.J.E.B 🇿🇦 (@ROG518ZA) reported 51 minutes ago from Cape Town, Western Cape

  So today I fixed an @Outlook issue I had since the @Windows April update. I reported it to @Microsoft365 and 3 different support "technicians" FAILED to fixed. What I bloody waste of my time, as all 3 took over an hour to do nothing constructive. #Useless

• 
  Katie Fyfe (@katafaf) reported 52 minutes ago

  @Outlook - my account has been hacked & I’ve lost all account access. The account recovery is not working and my contacts are being emailed malware links. How can I temp close the account? #urgent #hacked

• 
  Dias Aisin (@diaska) reported 53 minutes ago

  @Outlook there is an issue with syncing of iCloud calendars on Outlook iOS (changes are stored locally, does not fetch / update). Any idea why?

• 
  Being Bhartiya 🇮🇳🕉 (@BeingPaks) reported 57 minutes ago

  Anyone facing issue accessing Hotmail / Outlook account through Gmail app in phones ? @Outlook

• 
  The Mexican Fiesta (@Damnnn_Daddy) reported 58 minutes ago

  Got down to 10 emails. Took a quick 2 minute Twitter break, I look up and see 46 new emails.....from YESTERDAY. @Outlook COUNT YOUR DAYS. 🗣

• 
  Ana Paola Azcarraga (@AnaPAzcarraga) reported 1 hour ago

  @Graceoc1 @Outlook Did you solve the problem?? I have the same issue

• 
  Robin Brecher (@rb1963j) reported 1 hour ago

  @Outlook Disappointed with failure of outlook to work properly on my phone which is causing an issue with my job. Waiting days for substantive help from MS. Every day delayed is more inconvenience and more work trouble. Why can I not get a clear, complete and concise answer?