Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (49%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
El Copey	Errors	3 hours ago
Cincinnati	Errors	4 hours ago
Quito	Sign in	7 hours ago
Atlanta	Sign in	7 hours ago
Township of Abington	Sign in	8 hours ago
Apopka	Sign in	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  susannah (@susannahj55) reported 5 minutes ago

  @Outlook do you have a UK based telephone support team , we are having issues but keep having to wait for your LA based team to start work before we can get help

• 
  Mark (@miningmark48) reported 6 minutes ago

  Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.

• 
  Catalin (@catalinmpit) reported 8 minutes ago

  It looks like Outlook flagged emails for @Documenso, anyone know how I can fix this fast? cc @Outlook @MicrosoftHelps

• 
  Mary N-T (@MaryNT16) reported 9 minutes ago

  @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

• 
  Florian Bador (@florianbador) reported 10 minutes ago

  @Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook

• 
  Shaun (@shaun19791) reported 13 minutes ago

  @Outlook A Chinese bot (gov) has hacked my account, I’ve still got some access and can see they are scamming people. Reported to you guys and response is fill a form in and no response. Server side rules that I can’t fix despite PW change and forced logoff. Not good

• 
  Jose Luis (@hellovaras) reported 14 minutes ago

  @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 16 minutes ago

  @Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 19 minutes ago

  @MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 19 minutes ago

  @Outlook Yet another glitch today. Icon says I have mail but nothing unread in there

• 
  🌟Aalyaa🌟 (@aa1yea) reported 20 minutes ago

  Why are @beehiiv newsletters not being delivered to @Outlook? Is it a glitch?

• 
  Paul Richardson (@TechboyUK) reported 21 minutes ago

  That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!

• 
  Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported 33 minutes ago

  @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

• 
  frozentimephoto (@frozentimephoto) reported 33 minutes ago

  Hey @Outlook can you fix your App so it works like it used to…..

• 
  Brad (@blcdude1) reported 35 minutes ago

  I’ve had awful luck with @outlook the past week. Every time I log in, I get told there have been too many failed attempts and I’m forced to reset my password. It makes the website feel very insecure, a major security issue.

• 
  some **** (@imasket123) reported 36 minutes ago

  @Outlook fix ur customer service ****

• 
  Mental Masterpiece (@mentalmasterpie) reported 39 minutes ago

  their is a problem in outlook mail app, its automatically log out after some days @Outlook

• 
  Monica Rangel (@MonicaLRangel) reported 40 minutes ago

  @Outlook Have been having issues with outlook all day today is there something going on?

• 
  Carly Miller (@Carly_Miller7) reported 41 minutes ago

  @Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP

• 
  Sriprakash Rao Talpady ಶ್ರೀಪ್ರಕಾಶ ರಾವ್ ತಲಪಾಡಿ (@TalpadySR) reported 43 minutes ago

  @Outlook If there is a prize for damaging a perfectly working app with a new version much worse than before, you stand in the first place as a contender. Many useful features are gone. New version is slow & unfriendly. I can't go back as it can't connect to my Google A/C !

• 
  Chris Pred (@ChrisPred) reported 46 minutes ago

  @keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.

• 
  Nowshad Hossain Rahat (@nhrdev) reported 46 minutes ago

  @mdnlabs login to @Outlook :/ even valid 2FA methods stops working

• 
  Marleet (@ideck_m) reported 46 minutes ago

  @Outlook @MicrosoftHelps Hi I need help not sure if outlook is down or anything but my old emails aren’t loading on my end i click load more conversations and its stuck on the loading icon and then when i try to search for any old emails it doesnt show up

• 
  Michael Robbeloth (@mrobbeloth) reported 50 minutes ago

  @Outlook Email Templates in Outlook on the Web (PWA) seem to be broken. Changes do not get reflected when creating new emails using the template

• 
  Joey Bressette (@J0seph455) reported 52 minutes ago

  @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

• 
  Thad Barrington IX, Ph.D. (@4LokoEnthusiast) reported 52 minutes ago

  Why is outlook showing me EMAILS FROM 2024!!!!! IT IS 2026 !!! FIX THE ******* SEARCH FUNCTION!!!!!! @Microsoft @Outlook @BillGates

• 
  Oluwanishola (@iam_Pacho) reported 1 hour ago

  Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

• 
  NEO_England (@NEO_England) reported 1 hour ago

  @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

• 
  Ali Haider (@SAH_HAIDER) reported 1 hour ago

  @Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!

• 
  H_O_ward (@xbonz08) reported 1 hour ago

  @Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.