Outlook.com

Is Outlook.com down?

Problems detected

Users are reporting problems related to: sign in, website down and errors.

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/23/2026 02:40

January 23: Problems at Outlook.com

Outlook.com is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (61%)

    Sign in (61%)

  2. Website Down (22%)

    Website Down (22%)

  3. Errors (17%)

    Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceMorsang-sur-Orge Website Down
FranceStrasbourg Errors
United StatesSan Jose Sign in
AustraliaBrisbane Errors
United StatesLos Angeles Errors
United StatesArlington Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • BruceFunds 😷 Masked 😷 B r u c e F u n d s ® (@BruceFunds) reported

    @mlancia @Outlook Yes that's always an issue. So they have us also fill out a group spreadsheet. And it still isn't completely accurate.

  • BriggsAlexa Alexa Briggs (@BriggsAlexa) reported

    @esmahanyyc @Outlook I had that problem a couple weeks ago and it was so frustrating. Switched to a different browser.

  • 618legitboss Kellen B (@618legitboss) reported

    @Outlook you need to fix your settings so users can send attachments without issues. For some reason, I can’t send attachments to important people and the files are not a big size.

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Calgary, Alberta

    @Microsoft365 @Outlook How long until you fix it's ability to update day & time since the feb update reduced functionality?

  • anniebdonahue Annie Beth Donahue (@anniebdonahue) reported

    @Outlook - my outlook account has been down for several hours now. Only on the desktop (not the app), but that’s where I need to use it. HTTP error 503 on Chrome. Works on Edge. But I need to use Chrome. What’s up?

  • StephanieRugero Stephanie Rugero (@StephanieRugero) reported

    @Outlook are you dead? You are not working here. I cant acess my email.

  • mari_ness Mari Ness is still wearing a mask (@mari_ness) reported

    Hey, Microsoft @Outlook , what happened to my junk email file associated with my Hotmail account? It's vanished. This is a kinda big problem since you FREQUENTLY send emails I need into that folder, so I need to be able to access it.

  • auguII_a Augusto's (@auguII_a) reported

    @hotmail also @outlook not working to send e-mail on 20210409 1400Z [ EST = 1000 ] I Used Yahoo and this service worked ok

  • MelanieMRoth Melanie (@MelanieMRoth) reported

    @Outlook can you guys help me? I can't loggin to my self hosted email via the app on my new phone. My old phone works fine, computer works fine, but the app keeps saying it can't connect to the server.

  • feythn2 Feythn2 (@feythn2) reported

    @Outlook I've literally tried every which damn way to recover my email through your automated bs and so far all you've kept out is me THE ACTUAL ACCOUNT HOLDER!Forgive the fact I have memory issues thanks to abuse and trauma and give me back my damn email that I've had for 20yrs now.

  • thesmart John Smart (@thesmart) reported

    @CarmenCrincoli @SteveAndrews I had meant my comment more in the royal sense. Just can’t believe no one in @Outlook has bothered to fix it in 20 or whatever years.

  • jzachilas John Zachilas (@jzachilas) reported

    Is there a known issue on the iOS @Outlook app? None of our clients are able to properly setup their IMAP accounts. Any security constraints we’re missing out?

  • Ind_Consumer indian consumer (@Ind_Consumer) reported

    @Outlook website. no error message, just have to keep clicking before it actually logsoff

  • cliffnote Cliff Hanks (@cliffnote) reported

    @Outlook What's going on with the banners on OWA not holding.. and spilling over into other inboxes? known issue that is being addressed?

  • network_charles ԹɑϲƘҽԵ ՏաíԵϲhҽժ ɑԵhҽӀҽԵҽ 💌™️ (@network_charles) reported

    What's the deal with @Outlook? Recently, 80% of my email has been found in the junk folder. Is anybody else having this problem?

  • RyanCartiers RyanCartier (@RyanCartiers) reported from Calgary, Alberta

    @Outlook Why aren't calendar appointments updating properly - this has been a problem since the feb 14 update. @MicrosoftHelps has not been helpful and reported they lost the help ticket as well. Description field does not fully scroll either. #customerexperience

  • Malikbe50581742 Johnson evans (@Malikbe50581742) reported

    @SeemaNa38487473 @Outlook Don’t panic, I had same issue but with the help of Electronichacker11 on Instagram, I got my issue resolved

  • jr3151006 JR3151006 (@jr3151006) reported

    @Outlook When Ms will fix Ms Outlook for Android, the annoying way to navigate on folders without EXPAND/COLLAPSE function??? >>>> I HAVE A LOT OF FOLDER/SUBFOLDERS

  • networkdinosaur jb (@networkdinosaur) reported

    @network_charles @Outlook I've always had that issue even when it's been marked as trusted etc it still gets junked.

  • davidpnw1983 David (@davidpnw1983) reported

    Wasted another 2 hours trying to fix my gmail connection in @outlook. I don't think it will ever work again. This has got to be one of the most used applications, so I don't understand why @Microsoft can't make it work better.

  • BelovedPhoenix Michael (@BelovedPhoenix) reported

    @Outlook @24_39_78_8 I have the same issue. My username and password are correct but your stupid system won't let me in. I don't text.

  • Jasont72 Jason tulip (@Jasont72) reported

    @Outlook is your emails down ?

  • dangrafty graftkicks 👞 (@dangrafty) reported

    @AGARWAL_AANCHAL @Outlook I was hacked too had the same issues with my outlooks account support don’t help at all but i got mine back last week, message daniel_hacks001 on instagram he helped me do it...

  • paynebyname71 Algren (@paynebyname71) reported

    @Outlook You guys are utterly useless. It is impossible to find an email address to message you to expand on my frustration at having to endlessly change my login details. FFS, it's a Hotmail account not nuclear launch codes. I don't need to update my password every month!!!

  • BecauseUAreHere Magic Whitney PetPro (@BecauseUAreHere) reported

    @M365Chap @Outlook Eventually, yes. Took a week, one recurring hydration error and another tech to walk me thru PowerShell commands, but we got it.

  • trunuz @TruNuz (@trunuz) reported

    @Outlook is there an outlook problem. I’m getting no mail on laptop or iPad. Webmail fine. Awaiting callback

  • markwil58215112 mark williams (@markwil58215112) reported

    @SeemaNa38487473 @Outlook It was the same kind of issues I was having with my account earlier today but I got it fixed by this guy on instagram he is fast and reliable,I think you should contact him on instagram @dark_hack9162

  • goelshourya SHOURYA GOEL (@goelshourya) reported

    Shifted from @Outlook to @gmail since most of the apps allows login directly. This is how lazy users are when it comes to adapt Internet products. #userexperience #internetproducts #ProductManagement

  • shujun89 Jason Hoang (@shujun89) reported

    @Outlook I'm getting too many spam automatically adding events into my calendar. Can you please fix it? Thanks.

  • CarmenCrincoli Carmen Crincoli, but Fhqwhgads (@CarmenCrincoli) reported

    @thesmart @SteveAndrews @Outlook They have. Outlook warns you. Exchange stops you (if the admin configures it correctly). The issue here is that everyone was replying to the equivalent of a mail merge bot. GitHub bypassed all the protections. Too clever by half.