Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (52%)
• Website Down (27%)
• Errors (20%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Bogotá	Website Down	5 days ago
Barcelona	Errors	6 days ago
Brisbane	Sign in	6 days ago
Monterrey	Website Down	6 days ago
Mulhouse	Sign in	7 days ago
Zahlé	Errors	9 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sparky (@Jouler8) reported 4 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  Beer stein of the void (@beer_and_mtg) reported 10 minutes ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  Timothy Nichols (@nichols_ti28279) reported 11 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  alli. (@lovemesomeALLI) reported 13 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Yogee (@misteryogee) reported 19 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Priscilla King (@5PriscillaKing) reported 19 minutes ago

  @Microsoft @Outlook just causes problems whenever I open it. I've been trying to read e-mail today and, so far, Chrome has crashed six times. This has not allowed much e-mail to be read. I'm probably going to change my public e-mail address this weekend.

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 20 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  Bonynea (@Bonynea) reported 21 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 22 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  Kelsey Goodwin (@kelseyg2010) reported 25 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Inner Phoenix (@InnerPhoenix420) reported 26 minutes ago

  @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

• 
  Hakan (@Hakan1630386105) reported 31 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  alli. (@lovemesomeALLI) reported 31 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  autumn 🍓 (@autumnisicy) reported 31 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  JJ (@JJimisen) reported 33 minutes ago

  Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

• 
  D🧚🏽 (@_preciousdee) reported 33 minutes ago

  Fix this please @Outlook

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 34 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 34 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  Chow (@smooth_93) reported 36 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Sumit (@_sumitdh) reported 37 minutes ago

  @culturedpearl47 @Outlook Can you share a screenshot of the error?

• 
  LaubeQ (@LaubeQ28) reported 40 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Andrew (@andrewrdn463) reported 42 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Souvik Mukherjee (@souvik610) reported 47 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Vikram (@v1krams) reported 48 minutes ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 48 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  Prabhakar (@Prabhakar_Mahe) reported 50 minutes ago

  @Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently

• 
  N8 (@nathane10422899) reported 52 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  Kelsey Goodwin (@kelseyg2010) reported 55 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  Andrew (@andrewrdn463) reported 56 minutes ago

  @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Geekhead (@itsgeekhead) reported 1 hour ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is