Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (56%)
• Website Down (22%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Arles	Website Down	3 hours ago
Pauillac	Sign in	8 hours ago
Tours	Errors	9 hours ago
Le Havre	Sign in	10 hours ago
Mataró	Website Down	10 hours ago
Boulogne-Billancourt	Errors	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Diagnosis (@Diagnosis410227) reported 5 minutes ago

  @Outlook I really have issues with my account, please help @Outlook

• 
  Varun101 (@vroon101) reported 5 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  Taz 泰秀樂 (@tazorack) reported 6 minutes ago

  @Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?

• 
  Sedal Gürses (@sgg1903) reported 7 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Timothy Nichols (@nichols_ti28279) reported 13 minutes ago

  @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

• 
  swede05 (@AaronWick2) reported 14 minutes ago

  @Outlook having trouble with verification for my hotmail account can u help me with this please

• 
  jen (@JackalopePoop) reported 16 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  Vikram (@v1krams) reported 16 minutes ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 18 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  paula atkinson (@xmckeallax) reported 19 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  Jamie (@TaxPayerxxxxx) reported 20 minutes ago

  @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

• 
  Souvik Mukherjee (@souvik610) reported 21 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Ad Libitum (@JSokaza) reported 27 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 31 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  ATMOSARRISES (@XsinandtonicX) reported 31 minutes ago

  Blocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?

• 
  Andrew (@andrewrdn463) reported 32 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Erick (@erickacevedor) reported 36 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  secret name (@dbfssecret) reported 37 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  Ellie Harris (@ellieeeharris) reported 44 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Jorge Marketer (@jorgemarketer) reported 44 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Darnell Wiggins (@TheDon2108) reported 46 minutes ago

  @Microsoft @Outlook is acting weird moving slow, and etc

• 
  Koku Baboni (@ko_baboni) reported 49 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Alfie (artist) (@HeadpatForRamen) reported 49 minutes ago

  @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

• 
  Faisal 🔻 (@faisal9051911) reported 53 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Leaves Ahead (@acetipped) reported 53 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  TONY SANDERSON (@EMANONF1) reported 56 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  tortured hot girl department (@maaaaandyy) reported 58 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  Luke Hearns (@LHearns2) reported 59 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Bonynea (@Bonynea) reported 59 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Greeny (@GreenDJ1) reported 60 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help