Outlook.com status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, website down and errors.
Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 27: Problems at Outlook.com
Outlook.com is having issues since 07:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (58%)
- Website Down (21%)
- Errors (20%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Panama City Beach
|
Sign in | 2 minutes ago |
|
Anne Arundel County
|
Sign in | 2 minutes ago |
|
New York City
|
Website Down | 5 minutes ago |
|
Apex
|
Sign in | 6 minutes ago |
|
North Richland Hills
|
Sign in | 7 minutes ago |
|
Middlebury (village)
|
Sign in | 8 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Mister Kayne (@MisterKayne76) reportedOver 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.
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frostlord (@thefrostlord) reported@Outlook nice, you can’t sign even with the correct password now not even the owners of the email can sign in bravo @Outlook :(
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PJ (@12345678910JPJ) reported@Outlook What have you done to emails? Can’t even access my own emails!!! 1000 of people reporting same issue.
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Seren Söyler (@soylerseren) reported@Microsoft365 @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.
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Sofía Cervón (@Sof_Cervon) reported@Outlook seems to be down… I can’t send or receive any emails … 👀 #help
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Cédric Krier (@cedrickrier) reported@Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.
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michael bell (@newcastleguy) reported from Sunderland, England@Outlook SOMEONE PLEASE REACH OUT TO ME?? MAJOR ISSUES I HAVE HERE WITH OUTLOOK
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Richard Gozinya (@browneye_winker) reported@Outlook Are there issues with Outlook on iOS 26.4? I’ve been getting delayed notifications for a couple weeks. The email will show in my inbox, but I’ll get the iOS notification a couple minutes after.
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sheenbean (@loisetwt) reportedI currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps
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HSM_81 (@1_hsm) reported@Outlook @Microsoft @MicrosoftHelps I’m Still struggling to regain access to my Hotmail account. Recovery forms still not working. What are my next escalation options please? 2/3 months and counting…
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acacia 🥨 (@AcaciaBegley) reported@rav3n9999 @Apple @Outlook You’ve saved my phones trips down the stairs 😭 it’s had me feeling like I’m going insane for the last hour. One account signed back in no problem. The other?? Another 3 “enter password” popups since. Can watch it unsync itself in real time 😐
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Oluwanishola (@iam_Pacho) reportedCan you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.
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Benny Hall (@BennyHall17) reported@lacedwithlies @Outlook I think it’s having issues at mo, mines saying my password is incorrect. I’d try and wait for an update
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Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported@astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.
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N Rose (@NRose_N5) reported@tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?
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Eifion Evans (@Evz_Eifion) reported@Jay_137x @daveb1893 @Outlook Same issue here
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Kevin Sar (@kevinsar) reported@Outlook y'all broke your android app today, check your reviews no one can login
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Symone (@oxxSimmyxxo) reported@Outlook hello I’ve been trying to contact support on how to resolve my login issue, please can someone help me out
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maybe: rockie/pops 🤠 (@gooddadgenes) reportedit seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook
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Suzanne Lanoue (she, her, hers) 🤎🧡🩷❤️💗💖💜💝💘 (@slanoue2016) reported@Outlook How do we get support from a live person? Nothing is working. My husband can get on his Hotmail account on his phone, but it's not working on any of our laptops. He doesn't have MS Authenticator set up, and it's confusing as to how to do that. When we ask to send a code to his phone, it never arrives. He's not sure about his password. When he tried it, it said he was locked out. He doesn't have a security key, etc. When we tried phoning for help, the automated thing just sends us back to the Web. Please help! This is maddening.
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chakuchuri (@chakuchuri) reported@Outlook fix your app lags a lot these days. What kind of bloated app is this?
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Sriprakash Rao Talpady ಶ್ರೀಪ್ರಕಾಶ ರಾವ್ ತಲಪಾಡಿ (@TalpadySR) reported@Outlook If there is a prize for damaging a perfectly working app with a new version much worse than before, you stand in the first place as a contender. Many useful features are gone. New version is slow & unfriendly. I can't go back as it can't connect to my Google A/C !
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Souvik Mukherjee (@souvik610) reported@Outlook I'm having authentication error for my outlook email id
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Ron (@RonPipes) reported@Outlook Fix it please . 💔#EX1255397
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Chris Pred (@ChrisPred) reported@keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.
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Arch. Mohammed AL-Turki (@mturki) reported@Outlook We demand an urgent and permanent fix, along with better customer support that matches the company’s reputation and users’ trust. #Outlook #Microsoft #Support
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frostlord (@thefrostlord) reported@andrewrdn463 @Outlook i have the same issue also a lot of people have the same issue fix @Outlook
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KatS (@katrinas57) reported@Outlook Please, give me my legacy Outlook back! I frequently email my large family--and you took away my family contact list!!! Seriously??? Stop "improving" things that aren't broken! I work on a Mac.
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Taz 泰秀樂 (@tazorack) reported@Outlook Fix outlook please it is very bad constantly forcing you to change your password. After changing the password it don't work again. Makes no sense. @MicrosoftHelps