Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Errors (15%)
• Website Down (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Gilbert	Website Down	2 hours ago
Alturas	Sign in	11 hours ago
Methven	Errors	12 hours ago
Chico	Website Down	22 hours ago
Truro	Sign in	1 day ago
Carlisle	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tech With Taylor (@TechWTaylor) reported 7 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Kelsey Goodwin (@kelseyg2010) reported 9 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  Sedal Gürses (@sgg1903) reported 10 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Naomi (@bluenaomi) reported 10 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Kyle Davey (@KyleDavey86) reported 12 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Vikram (@v1krams) reported 12 minutes ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  Leaves Ahead (@acetipped) reported 13 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  MKM (@MKFrainMaria) reported 13 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Geekhead (@itsgeekhead) reported 15 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  Sparky (@Jouler8) reported 16 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  B. (@Drum_y) reported 18 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  S 🇩🇿 (@LeYaoguai) reported 18 minutes ago

  @Outlook I’m having the 503. X FEServe error when trying to log in …

• 
  Ms.Tab00 (@MsTab00) reported 21 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Dr. Vishal Kumar (@vkfzr) reported 21 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Hatice Öztürk (@HaticeOzturk86) reported 28 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  Shoes (@J_Keith101) reported 37 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  John Alex (@mgrjohnalex) reported 38 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  Dodgy Anon (@DodgyAnon) reported 40 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Oktay (@OktayAykut1) reported 41 minutes ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  Jessie Sousa (@NoMashSousa) reported 42 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  Jenny (@Rinatiic) reported 47 minutes ago

  @Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god

• 
  Mairead (@Hppytedsgirl) reported 47 minutes ago

  @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

• 
  alli. (@lovemesomeALLI) reported 47 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Timothy Nichols (@nichols_ti28279) reported 48 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  Mukund (@ibmindia2011) reported 50 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  Africanart4spaces (@AAFSart) reported 56 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  Lauren (@thevoidiscute) reported 57 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  Neeraj (@Neeraj8k) reported 1 hour ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 1 hour ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Joe Robinson (@MrJoeRobinson) reported 1 hour ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook