Outlook.com status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (70%)
- Errors (15%)
- Website Down (15%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Website Down | 5 hours ago |
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Errors | 5 hours ago |
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Errors | 19 hours ago |
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Sign in | 19 hours ago |
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Sign in | 21 hours ago |
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Sign in | 22 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Dar99 (@Dar8206) reported@lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday
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Bex (@rebecca_dray_) reported@TyredMark @Microsoft @Outlook Yep I’m having the same issue
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The Desert Fox🦊 (@LaurelioLF33) reported@PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito
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Ms.Tab00 (@MsTab00) reported@Outlook Posting while your servers are down is asinine behavior 🥴
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alli. (@lovemesomeALLI) reported@Drum_y @Outlook @MSFT365Status nope still down can't reset my pw
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Souvik Mukherjee (@souvik610) reported@Outlook I'm having authentication error for my outlook email id
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Kareem (@Kareem1702) reported@KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore
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Chris Walker (@Cwalker6033) reported@Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!
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alli. (@lovemesomeALLI) reportedSooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook
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Dean (@dwpilgrim) reported@Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?
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Gurjot S (@drewbiebertbh) reported@Outlook fix the issue pls
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SkyBaum (@SkyBaum1) reported from City of Longwood, Florida@Outlook account verification is broken. Please fix it so I can get back into my account. Thx
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Andrew (@andrewrdn463) reported@thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."
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rhiannon ☕️ (@rhimckinley) reported@marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps
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cdkcy (@ekhcchi) reported@Outlook Idk maybe let me sign in so I can check
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DE (@de111208) reported@Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…
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Wild (@Wildlvl) reported@Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days
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ATMOSARRISES (@XsinandtonicX) reportedBlocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?
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LaubeQ (@LaubeQ28) reportedHey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.
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Greeny (@GreenDJ1) reported@Outlook having problems with my account. The hassle to log in is a joke. Looking for help
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Vikram (@v1krams) reported@Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.
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TONY SANDERSON (@EMANONF1) reported@Outlook Email still down here in the UK. How can I work like this?
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jamie (@jammyzizzle) reported@Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it
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Mark Young (@2_youngy) reported@kaleighlynnnn @MicrosoftHelps @Outlook Mine still down
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Lauren (@thevoidiscute) reportedHi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back
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B. (@Drum_y) reported@Outlook hello, still not able to have access to my email. Can you fix it?
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Sreeni (@sree9819) reported@Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!
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John (@gruntjeeper) reported@Outlook It’s still ****** up. Fix this **** ya mfers.
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TONY SANDERSON (@EMANONF1) reported@Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook I'm having the same issue! 21 years too!