Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Redmond	Website Down	4 hours ago
Helsby	Errors	8 hours ago
London	Errors	13 hours ago
Reading	Sign in	13 hours ago
Saint-Maximin-la-Sainte-Baume	Sign in	14 hours ago
Huy	Errors	17 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 3 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  TONY SANDERSON (@EMANONF1) reported 4 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Gemma Collins (@Gem83Col) reported 6 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Greggy Ramone (@GreggyRamone) reported 7 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Africanart4spaces (@AAFSart) reported 7 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  LaubeQ (@LaubeQ28) reported 14 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Yogee (@misteryogee) reported 17 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Faisal 🔻 (@faisal9051911) reported 18 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Jessie Sousa (@NoMashSousa) reported 18 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  Luke Hearns (@LHearns2) reported 19 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Lauren (@thevoidiscute) reported 20 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  TONY SANDERSON (@EMANONF1) reported 24 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Shoes (@J_Keith101) reported 32 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Emmanuel Valle (@valle_emma61666) reported 32 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  B. (@Drum_y) reported 33 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Mukund (@ibmindia2011) reported 33 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  Permian Landman (@PermianLandman) reported 34 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Jorge Marketer (@jorgemarketer) reported 35 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Justagirlxo (@Justagirlx6293) reported 37 minutes ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 40 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Nick B. (@ThisOldNick) reported 41 minutes ago

  @awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.

• 
  Dean (@dwpilgrim) reported 41 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  TONY SANDERSON (@EMANONF1) reported 48 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  Gurjot S (@drewbiebertbh) reported 49 minutes ago

  @Outlook fix the issue pls

• 
  autumn 🍓 (@autumnisicy) reported 50 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  SpongeBob (@Jack_the_westi) reported 51 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Kelsey Goodwin (@kelseyg2010) reported 53 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  K2 (@whatbluecheck) reported 55 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  Ms.Tab00 (@MsTab00) reported 1 hour ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  KEN IN SA (@SAsportshonk) reported 1 hour ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏