Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Sign in	2 hours ago
Le Havre	Website Down	15 hours ago
La Verne	Errors	16 hours ago
Lyon	Sign in	19 hours ago
Seattle	Sign in	20 hours ago
Wick	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  👑Cass✨ (@ItsCas_tho) reported 8 minutes ago

  @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

• 
  Erick (@erickacevedor) reported 9 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Yogee (@misteryogee) reported 14 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Guts (@Guts_1993) reported 15 minutes ago

  @Outlook This **** still not working lol

• 
  Chris Walker (@Cwalker6033) reported 17 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  ✨ Laura ✨ (@Laura23WL) reported 17 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  Mosh_Pit_Chad (@Mosh_Pit_Chad) reported 18 minutes ago

  @Outlook any solutions to your email outage for iPhone?

• 
  Jane Darling (@janeydarling1) reported 20 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  osman (@osman_cetin) reported 21 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  Andrew (@andrewrdn463) reported 23 minutes ago

  @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 26 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!

• 
  Internet Politician (@NetRant1) reported 29 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  Emmanuel Valle (@valle_emma61666) reported 31 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  Tech With Taylor (@TechWTaylor) reported 32 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  MJ (@marifuenzalida) reported 33 minutes ago

  @hotmail @Outlook not working

• 
  B. (@Drum_y) reported 35 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Gurjot S (@drewbiebertbh) reported 36 minutes ago

  @Outlook fix the issue pls

• 
  alli. (@lovemesomeALLI) reported 39 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 40 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Souvik Mukherjee (@souvik610) reported 41 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  John (@gruntjeeper) reported 43 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 45 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  Andrew (@andrewrdn463) reported 45 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Varun101 (@vroon101) reported 45 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  Dodgy Anon (@DodgyAnon) reported 47 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Timothy Nichols (@nichols_ti28279) reported 51 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  MKM (@MKFrainMaria) reported 53 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Craig (@cjl85718) reported 54 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  tortured hot girl department (@maaaaandyy) reported 57 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  K Grimsley (@KazzaGrims) reported 58 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄