Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (48%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Sign in	1 hour ago
Charlottetown	Errors	6 hours ago
Noves	Sign in	7 hours ago
Festus	Website Down	9 hours ago
Liverpool	Sign in	9 hours ago
Quito	Sign in	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JC Castañeda (@xJoeyxKnucklesx) reported 3 minutes ago

  @Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me

• 
  Wittig Lyon (@ibn_wittig) reported 5 minutes ago

  @hameedkanz @Outlook @Live What's the error message? Is it csv or?

• 
  Carly Miller (@Carly_Miller7) reported 5 minutes ago

  @Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP

• 
  Nowshad Hossain Rahat (@nhrdev) reported 7 minutes ago

  @mdnlabs login to @Outlook :/ even valid 2FA methods stops working

• 
  Matt Ayoub (@mattayoub1) reported 7 minutes ago

  @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

• 
  delicia (@deliciaMP4) reported 10 minutes ago

  @Outlook a move up/move down feature isn’t that hard surely

• 
  Dwight Young (@TheDwightYoung) reported 12 minutes ago

  @Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.

• 
  Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported 17 minutes ago

  @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

• 
  Andy Urquhart (@PolarBearAU) reported 17 minutes ago

  @Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.

• 
  Sriprakash Rao Talpady ಶ್ರೀಪ್ರಕಾಶ ರಾವ್ ತಲಪಾಡಿ (@TalpadySR) reported 19 minutes ago

  @Outlook If there is a prize for damaging a perfectly working app with a new version much worse than before, you stand in the first place as a contender. Many useful features are gone. New version is slow & unfriendly. I can't go back as it can't connect to my Google A/C !

• 
  Ayah 𓂆 (@Ayoosh284) reported 19 minutes ago

  @AzizSafi17 @Outlook I have the same issue it started on Feb the 7th

• 
  N Rose (@NRose_N5) reported 20 minutes ago

  @tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 24 minutes ago

  @Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.

• 
  Douglas Pratt (@dppratt) reported 26 minutes ago

  @outlook Our company email still down. When will this be resolved?

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 27 minutes ago

  @Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team

• 
  Rapp Ma (@Summer1812660) reported 27 minutes ago

  Dear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.

• 
  M$. FIT (@1BOMBDIGGITYBOO) reported 33 minutes ago

  My reminders ain’t reminding. Fix it! @Outlook

• 
  Saddiq (@philly_lawdog) reported 34 minutes ago

  @Outlook Im having a real life issue with my outlook inbox thats bothering me

• 
  Oluwanishola (@iam_Pacho) reported 37 minutes ago

  Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

• 
  Mahmoud Hilal (@gfx_mahmoud) reported 40 minutes ago

  am facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !

• 
  Declan Lane (@lane_declan) reported 42 minutes ago

  @michaelhannaa @Outlook Terrible.

• 
  Mrknavish 🇺🇸 (@Mr_Knavish) reported 42 minutes ago

  Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

• 
  BH22 (@BigHorn2822) reported 42 minutes ago

  @Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.

• 
  Love Gupta (@Lovegupta_) reported 45 minutes ago

  @MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm

• 
  some **** (@imasket123) reported 46 minutes ago

  @Outlook fix ur customer service ****

• 
  Camm2992 (@colinmurray92) reported 48 minutes ago

  @MicrosoftHelps @Outlook I can’t login to my outlook account and I can not find the live chat. Can someone please call me

• 
  Dean Ashton (@Dean_Tonberry) reported 52 minutes ago

  @Outlook @Microsoft Let me back into my email I have had over 20+yrs with no problems you suddenly want to verify, for no reason that govt control. I never got locked out, compromised or illegal activity. It has been fine until now. You are helping to cause the problems this way.

• 
  Ross Barker (@RossBarker79) reported 54 minutes ago

  @Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues

• 
  Joey Bressette (@J0seph455) reported 58 minutes ago

  @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

• 
  Nayeem (@Nayeem_747) reported 60 minutes ago

  @Outlook My account is locked without any reason I tried to verify with phone number still it’s not working