Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (49%)
- Errors (26%)
- Website Down (25%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Rochester
|
Website Down | 8 minutes ago |
 Croydon
|
Errors | 56 minutes ago |
|
Philadelphia
|
Website Down | 3 hours ago |
|
Uckfield
|
Website Down | 4 hours ago |
 Barcelona
|
Sign in | 4 hours ago |
|
Exeter
|
Sign in | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis Fox (@Lewi54ox) reported@Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬
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Heflin Elementary (@HeflinHounds) reportedReporting @Outlook outage.
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HSM_81 (@1_hsm) reported@Outlook Hi, I have sent a DM as requested but I still have not heard back from you. Can you please tell me when I can expect to hear a response back? Recovery forms still not working for me.
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Joel (@Joel94994231) reported@Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up
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Brad (@blcdude1) reportedI’ve had awful luck with @outlook the past week. Every time I log in, I get told there have been too many failed attempts and I’m forced to reset my password. It makes the website feel very insecure, a major security issue.
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Joel (@Joel94994231) reported@Outlook @marti81_16 If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up @Outlook
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Brendan R. Appel (@AppelLaw) reported@Outlook - Just now received an email sent to me on January 22, 2026 at 5:37 p.m. It arrived 1/28/2026 at 10:08 a.m. You claimed to have "fixed" your issues on 1/22 - clearly that was a lie. You had ONE JOB....
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sheenbean (@loisetwt) reported@Outlook I currently have two Outlook accounts for two different jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please help me resolve this issue so I can access the correct account?
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BH22 (@BigHorn2822) reported@Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.
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Liam Donoghue (@LiamD21) reported@Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous
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Bob (@Bob_of_Baghdad) reported@Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.
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Dean Ashton (@Dean_Tonberry) reported@Outlook @Microsoft Let me back into my email I have had over 20+yrs with no problems you suddenly want to verify, for no reason that govt control. I never got locked out, compromised or illegal activity. It has been fine until now. You are helping to cause the problems this way.
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Catalin (@catalinmpit) reportedIt looks like Outlook flagged emails for @Documenso, anyone know how I can fix this fast? cc @Outlook @MicrosoftHelps
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Wittig Lyon (@ibn_wittig) reported@hameedkanz @Outlook @Live Are you having installation problem or data loading problem?
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Oluwanishola (@iam_Pacho) reportedCan you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook
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Ali. Me (@AlisonWagstaff3) reported@Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too
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Paul Richardson (@TechboyUK) reportedThat sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!
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ScottO USA ISTJ I/III/IV/iv (@gscottoliver) reportedI’m happy to see that @Outlook Online has corrected the issue of leaving Junk marked as unread when I move it to Deleted. Thanks!
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Johnboso Nnamani (@NJohnbosco99511) reportedWhy is @Outlook down?
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Monica Rangel (@MonicaLRangel) reported@Outlook Have been having issues with outlook all day today is there something going on?
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Erin 🏳️⚧️ (@EliteErin21) reported@ShishirShelke1 @Microsoft @Outlook fix your product please
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David Nsiyona (ↁαŁε) (@DNsiyona) reportedLose the phone with your authentication app and you're in for the ride trying to login to your account! Many codes sent today mbu try again tomorrow @Microsoft @Outlook
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook Yet another glitch today. Icon says I have mail but nothing unread in there
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Citizen of Realville (@JeffWhalen989) reported@Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.
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Florian Bador (@florianbador) reported@Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook
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Pfs (@sirpenski) reported@WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.
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Chris Pred (@ChrisPred) reported@keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.
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Declan Lane (@lane_declan) reported@michaelhannaa @Outlook Terrible.
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.
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Brian Fontana (@CodeFoxtrot) reported@IAmTimCorey @Copilot @Outlook I uninstalled copilot and m365 last week, will try again in the future! I think the first biggest issue they need to fix, is why there are two copilot apps that appear to be similar, but are self-described to be different, and then you need to have two on your system. Doesn't make much sense!