Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Nicosia	Sign in	2 hours ago
Paralímni	Sign in	3 hours ago
Adelaide	Sign in	4 hours ago
Fredericton	Sign in	9 hours ago
Buffalo	Sign in	14 hours ago
City of Brussels	Sign in	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  eeeeeeee (@mattyhattycat) reported 56 seconds ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 2 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Simbaaa (@simoes_romeo) reported 2 minutes ago

  @cjl85718 @Outlook did resolve the problem? I have the same issuee.

• 
  MJ (@marifuenzalida) reported 3 minutes ago

  @hotmail @Outlook not working

• 
  Jane Darling (@janeydarling1) reported 7 minutes ago

  @outlook down again? This is ridiculous

• 
  Alyse❤️ (@alyse3344) reported 8 minutes ago

  @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

• 
  alli. (@lovemesomeALLI) reported 10 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Kit Oldfield (@KitOldfield) reported 18 minutes ago

  @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

• 
  N8 (@nathane10422899) reported 19 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  alli. (@lovemesomeALLI) reported 21 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Lydia (@LitLat) reported 22 minutes ago

  @Microsoft & @Outlook Are You Still Down? This Is Crazy!!

• 
  Phil Hutchings (@PhilHutchings14) reported 22 minutes ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 23 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  Neeraj (@Neeraj8k) reported 26 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  RAV3N9999 (@rav3n9999) reported 30 minutes ago

  @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 32 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Mukund (@ibmindia2011) reported 33 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  ✨ Laura ✨ (@Laura23WL) reported 34 minutes ago

  @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 40 minutes ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 40 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Winston Smith (@OceaniaRm101) reported 40 minutes ago

  @Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?

• 
  alli. (@lovemesomeALLI) reported 43 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Tech With Taylor (@TechWTaylor) reported 44 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Shaz 🦋 (@soxxylady) reported 45 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  Mosh_Pit_Chad (@Mosh_Pit_Chad) reported 46 minutes ago

  @Outlook any solutions to your email outage for iPhone?

• 
  Debra McGuire (@DebraMcGuire72) reported 52 minutes ago

  @Outlook Fix the issues with not being able to use Hotmail, NOW!!! Quit with this stupid advertising and work on it!!! 😤

• 
  Oktay (@OktayAykut1) reported 54 minutes ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 57 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  Dr. Vishal Kumar (@vkfzr) reported 57 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Souvik Mukherjee (@souvik610) reported 58 minutes ago

  @Outlook I'm having authentication error for my outlook email id