Outlook.com status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, website down and errors.
Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 28: Problems at Outlook.com
Outlook.com is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (64%)
- Website Down (18%)
- Errors (17%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Kirkwood
|
Sign in | 4 minutes ago |
|
Sanford
|
Sign in | 8 minutes ago |
 Harris
|
Sign in | 10 minutes ago |
|
Jacksonville
|
Website Down | 14 minutes ago |
|
Houston
|
Sign in | 21 minutes ago |
|
Woburn
|
Sign in | 25 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Bhavick Ricky Popat (@RickyPopat) reported@TBanton18 @Microsoft @Outlook What's the error message saying?
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Patti Sharpless (@Busymom142) reported@timhardinguk @Outlook I am not receiving any emails either on my phone. My outlook on line is ok. It is very frustrating. I don’t know if it’s part of the problem.
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Niki Johnson 🦐 (@nikitheshrimper) reported@Outlook Hi, is there a problem with the system? Can’t access my hotmail account via my iPhone. Kept asking for verification, deleted my account now can’t reinstate it!?
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C.C. (@CCAC968) reported@Outlook my company emails are delayed how do I fix it? There three people whose emails are delayed
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Dave (@daveb1893) reported@Outlook is Microsoft outlook down? I’m having issues with my phone
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Carol Wilson (@CarolWi99797189) reported@Outlook please get the issue with the mail app sorted out. It’s been down since 10am here in the UK and so I deleted my email account but now cannot reinstall it. This is a major issue since I cannot now access old emails which are needed to resolve legal issues.
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Georgie Estévez (@jorgestevez) reported@AcaciaBegley @Apple @Outlook Did you try with a Internet browser? I did it and have no problem
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Leeora (@LeeoraEl) reported@nikitheshrimper @Outlook 1/2 Had the same issue all day. Still have issues but my emails are slowly loading. I deleted mail, hard rested the IPhone. Reinstall mail with the OUTLOOK option. Did password reset. Logged in with new password, let mail fetch every 30 minutes, slowly I’m getting my emails.
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laura smith (@laura_smith1985) reported@Outlook Has outlook gone down on iPhones? Not been able to access mail since this morning
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Mister Mack (@the_mister_mack) reportedIs @Outlook mail down? None of my account including work are loading.
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moc (@malikonchain) reportedIs @Outlook having problems? I have been logged off on all my accounts
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Kit Oldfield (@KitOldfield) reported@Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise
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EP (@xxEP27xx) reported@Outlook FIX YOUR SERVERS
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Melanie Marler (@marlermelanie) reported@Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.
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Dana McKay (@danamckayradio) reported.@Outlook @Microsoft my co-worker and I are both having the same issue with Outlook on android. Email not refreshing.......
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Nicky Cowell (@NickyCowell) reported@Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails
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Let’s be honest (@Letsbehonest555) reported@Outlook Why don’t you use this to talk about your email outage. Poor service
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Tylor Six (@TylorSix) reportedHey @Outlook can I get some help I keep failing puzzles that I need to do so that I could get help from an AI to fix an issue that it isn't helping me with… are there people that work in your customer service anymore!?
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Romy van de Pol (@PastryQueenRomy) reported@Outlook is there an bug going around? Outlook keeps asking me to log in, I tried using all the types (phone number, secondair email, normal login) to log in but none seem to work🤔 Phone number and secondair email work for half a minute before I get kicked out again
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🇺🇸Just Jeremy🇺🇸 (@UNAFRAIDnSTRONG) reported@Outlook is the service glitching today? I keep having to login every few minutes today
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Testing the waters (@henri_smit43170) reported@Outlook seems to be going through some issues, is it only our organisation?
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Sarah Andrew (@SLA25) reported@Outlook when will this problem be fixed with outlook email accounts?
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So Mino (@storytellrwendy) reported@Outlook you are the most worthless, awful email service out there. I’ve lost access to my email and no matter what I do I can’t get it back. My banking info, billing… I never have this issue with Gmail.
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TLB (@TLB_TLB21) reported@Outlook ur servers are down fix ur ****
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Shaz 🦋 (@soxxylady) reported@MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬
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Soph (@feeenickss) reported@Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!
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michael bell (@newcastleguy) reported from Sunderland, England@Outlook SOMEONE PLEASE REACH OUT TO ME?? MAJOR ISSUES I HAVE HERE WITH OUTLOOK
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Benny Hall (@BennyHall17) reported@BabyfaceLau @Outlook The part that stores the passwords is down, unfortunately just have to be patient through it’s very frustrating
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Dani.🇻🇪 (@daniperdomo92) reported@Outlook @Microsoft @MicrosoftHelps Im Still struggling to regain access to my Hotmail account. Recovery forms still not working.. 2/3 months and counting… i have evidence that I'm the legit owner
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Seren Söyler (@soylerseren) reported@Microsoft365 @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.