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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 12/11/2023 11:25

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (40%)

    Sign in (40%)

  2. Errors (36%)

    Errors (36%)

  3. Website Down (24%)

    Website Down (24%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesSturgis Errors
CanadaSt. Albert Sign in
SpainMurcia Errors
United KingdomWimborne Minster Sign in
SpainAbrera Sign in
SpainPalencia Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Juan_kratZigel Juan Morales (@Juan_kratZigel) reported

    @nadsw2002 @Outlook he i have the same problem, do you still have the same problem?

  • nhee_yeach69 Rahmaniah (@nhee_yeach69) reported

    @sami1332 @Outlook I was so upset when my account was wrongly suspended until I was referred to superb_cr4ks on Instagram and he was able to resolve the issue Immediately

  • ReyesGuiti26593 Cassandra Lorena Reyes Guitierrez (@ReyesGuiti26593) reported

    @NibirG @Outlook write to their instant support at eazzi_codex1 on Instagram to rectify the problem. It works for me

  • Exsing Jason Goh (@Exsing) reported

    @Outlook What is the update with your junk mail filtering issues? I’m getting 20-30 junk mails in my inbox everyday. Emails that are clearly junk. This issue started a few months ago and it seems you haven’t been able to resolve it. Any updates?

  • FaithSBThompson Faith Thompson (@FaithSBThompson) reported

    @Outlook Thank you for the updates on your Service Status page during this outage. An email I sent 4 days ago is now out of date, and the 45 recipients will be confused if they receive it now - can I choose not to have it delivered after this lengthy and unexpected delay?

  • AmandaKrupa Amanda Krupa, MSc (@AmandaKrupa) reported

    @SelfMadeMastery @MicrosoftHelps @Outlook I had the same problem Thursday with every email I sent from my hotmail and just got notifications today (Saturday) that none of them went through. I’ve used this email address for 13 years and everyone has it…I hope it gets resolved!

  • steph0823 Stephanie Harlow ♍️ (@steph0823) reported

    @Outlook please fix the spam filter!!!!! This is ridiculous. I am getting 35-50 spam emails an hour. If this wasnt the email where all of my important stuff went I would just say screw it and remove it off all my devices.

  • mikaruys Marieke. (@mikaruys) reported

    @Outlook can you do something for the problems that we encounter ? I need to receive my mails.

  • AlienGoT Lisa Kaulitz 🦄🦋 (@AlienGoT) reported

    @Outlook help? Suddenly i get this notification that i'm far over my 5GB onedrive. I deleted all my pics and videos and still i can't read my mail even tho it said now 78% full while it was a few days ago 163% . How can i fix it? Can't recieve mails for days now..

  • sharonn125 Sharon (@sharonn125) reported

    @Outlook Hi, it says on your page that the outage has been fixed. Are we going to receive that we missed during the outage? I purchased some things over the weekend and did not receive order confirmation which is important

  • OfficialWpE WpE (@OfficialWpE) reported

    Android users are complaining about the @Outlook deleted messages being back in notifications as a ghost message. This issue has been ongoing about a year or so. I think I noticed rather odd workaround for this. When you delete messages, go to trash and mark as read. cc @JenMsft

  • JeffinHollywood Jeffery Brown (@JeffinHollywood) reported

    @Outlook I notice this massive problem isn't making the news. Microsoft, it would help if you made a public statement to explain 2 days of unanswered emails, late work, many job opportunities lost etc... #Microsoft #Outlook

  • IsmiseAyla Ayla Stiùbhart 💛🌈 (@IsmiseAyla) reported

    @Outlook please can you tell me why suddenly I am being bombarded with spam/phishing emails to my hotmail account? Getting unbearable now! Would be ok if they filtered into junk please fix the issue! I am sick of reporting so many emails and no fixes!

  • kevinvavelin Kevin Vavelin (@kevinvavelin) reported

    Hey @Outlook Android team, the app is slow af on Android :/ I always have to clear the cache in order to make it usable again

  • MJsaccount Musthafa Jamal (@MJsaccount) reported

    @Outlook should introduce emoji option or atleast "thumbs-up" on emails too like teams chat Atleast this will bring down email responses stating just "thank you" copying bunch of people on CCs makes no sense

  • singh_indy Indy Singh (@singh_indy) reported

    @surlyspice I’ve just had the same thing happen - deleted about 10k emails but made no difference- anyone got any ideas how to trouble shoot this? #hotmail #hotmailstorage @Outlook

  • akhil1112 iAkhil Kumar Singh (@akhil1112) reported

    @NibirG @Outlook Sir upgrade your hotmail account to outlook. You will not face any problem.

  • KalikiLopo Robbo (@KalikiLopo) reported

    How is @Outlook still down, haven’t had any emails through since Thursday, need to confirm orders and reset passwords and can’t get anything through or out 🙃

  • moreisdifferent Dan Elton (@moreisdifferent) reported

    Why does @Outlook Mail search suck so much more than @GMail search? I know I am not the only one w this complaint! Both products come from large tech firms w a lot of talent. Is implementing good search just really hard? Or is the Microsoft team just lazy/not motivated to fix?

  • antonioberetini Antonio Beretini (@antonioberetini) reported

    @Outlook the new Outlook wont connect to Google Workspace accounts. It works fine with FREE google accounts. Any chance we can get a fix for this? cc @JenMsft

  • sdj1970 Chaos (@sdj1970) reported

    @Outlook hotmail is still down? Why?

  • moreisdifferent Dan Elton (@moreisdifferent) reported

    @samswoora @Outlook @gmail Yeah, obvious answer here is that Google has the deep expertise in search so they do it better. But ... search is a classic problem people have worked on for decades. There's been churn & knowledge sharing. It seems odd to me that a big firm like Microsoft can't do it well.

  • Jennarmy Jennifer Pears (@Jennarmy) reported

    @Outlook are you ever going to fix the broken spam filter?

  • sami1332 sami1996 (@sami1332) reported

    Serious issues going on with @Outlook email.I have pending travel in 48hr and need vital info sent to my email account that I can’t access. Can anyone @Outlook help with this?

  • JeffinHollywood Jeffery Brown (@JeffinHollywood) reported

    @donaldmobley @Outlook Nothing like saving it for a rainy day..... hope they fix this issue soon.

  • nhatdoan179 nam nguyen (@nhatdoan179) reported

    @sami1332 @Outlook I am so sorry about what happened to you but I know a guy who can help. Superb_cr4ks on Instagram is the best in relation to any cyber issues

  • DetroitTankCity Jim Walewander Franco (@DetroitTankCity) reported

    Try to easily resolve the issue, but none of their tutorials match what I see. Just an awful customer experience. But the way of the world these days. The diminishment of everything. @Outlook

  • iyabor2 Iyabor Langdon (@iyabor2) reported

    @Outlook emails are still not working. When will this be resolved?

  • auseon5 TeresaAnne (@auseon5) reported

    @elliesm55060837 @Outlook I was so upset when my account was wrongly suspended until I was referred to superb_cr4ks on Instagram and he was able to resolve the issue Immediately

  • Darrenstoddart2 Darren stoddart (@Darrenstoddart2) reported

    @Outlook I have more chance of contacting E.T than you when I need support. Any chance you can provide an email address where I can some help? I need to get into my outlook and the usual steps are not working. Thank you