Outlook.com status: access issues and outage reports
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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (66%)
- Errors (17%)
- Website Down (17%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
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Sign in | 10 minutes ago |
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Sign in | 13 minutes ago |
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Sign in | 31 minutes ago |
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Sign in | 3 hours ago |
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Sign in | 3 hours ago |
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Sign in | 4 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Pinkie (@PnkNailsrPrtty) reportedComing up on at least 16 hours of no access to multiple emails… support hasn’t even said boo in 30minutes and they’re acting like they fixed it if we’d only follow their broken steps… @Outlook @MicrosoftHelps @MSFT365Status
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B. (@Drum_y) reported@nar1Thirty1 @justjamess87 @Outlook Still down here too
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⭐️LittleOne⭐️ (@missinflower) reported@Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!
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Greggy Ramone (@GreggyRamone) reported@lovemesomeALLI @Outlook The app won’t let you login with your other email account?
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Naomi (@bluenaomi) reported@Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service
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laura smith (@laura_smith1985) reported@Outlook Has outlook gone down on iPhones? Not been able to access mail since this morning
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Greggy Ramone (@GreggyRamone) reported@TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.
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👑Cass✨ (@ItsCas_tho) reported@Outlook I can’t log in my email and when I try to get help it’s asking me to sign in
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Kristen🦕 (@heartisgone) reported@GreggyRamone @Outlook Is that for the mail app? I'm just trying to sign in on the website on desktop and it won't let me
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Helen Clare (@HelenClarex) reported@Outlook haven’t been able to log in to my email on iPhone or desktop. Keeps saying I’ve entered my password wrong too many times (I haven’t) I’m not able to login via a code or any other way 🤬
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Luke Hearns (@LHearns2) reported@RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.
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Tanya Smith (@Tanyasmi) reported@Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help
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Brian Short (@BrianShort30) reportedHey @Outlook , fix your ****! Email has been down all day
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Justagirlxo (@Justagirlx6293) reported@Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡
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DP (@Dportz11) reported@nickdent1990 @Outlook Big issue
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reportedI’m sick of this Outlook issue, it’s been down all day, cunting thing is doin my head in @Outlook
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Travis Braman (@michkid) reported@Outlook We can’t even login
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K Grimsley (@KazzaGrims) reported@Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄
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Debra McGuire (@DebraMcGuire72) reported@Outlook Fix the issues with not being able to use Hotmail, NOW!!! Quit with this stupid advertising and work on it!!! 😤
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Sarah Andrew (@SLA25) reported@Outlook when will this problem be fixed with outlook email accounts?
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Jessica Melia (@JessicaMelia17) reported@Outlook locked out of my emails since 8am this morning? Tried every single trouble shooting advice you’ve suggested and still nowhere. NOT OK 👎
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Luke Hearns (@LHearns2) reportedWell @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps
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Joe Robinson (@MrJoeRobinson) reportedAnyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook
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Winston Smith (@OceaniaRm101) reported@Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?
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sally (@trolly_dolly6) reported@Outlook how much longer will the system be down? I’m waiting for replies on important emails I’ve sent - 22.45 still cannot receive or send emails 😡
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Julia Ullrich (@JuliaUllrich13) reportedWhat the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(
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Gemma King (@GemMcKing) reported@Alison_53 @Microsoft @Outlook Same if not longer 😩😡 I think it’s such a big issue but they are not communicating to us all 😩
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Kiera (@kiera34670) reported@Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻
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✨ Laura ✨ (@Laura23WL) reported@Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.
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Dyspocito / dyspocito.bsky.social (@dyspocito) reportedSo I’m just completely locked out of my @Outlook account with no possible way to login.