Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (53%)
• Website Down (26%)
• Errors (20%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Barcelona	Errors	13 hours ago
Brisbane	Sign in	16 hours ago
Monterrey	Website Down	24 hours ago
Mulhouse	Sign in	1 day ago
Zahlé	Errors	4 days ago
Paris	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sahil (@TheCyberSahil) reported 5 minutes ago

  @Outlook how long would you take to resolve my issue ?

• 
  ✨Luminous✨ (@wxkeup_1) reported 9 minutes ago

  @Outlook why is password sign in constantly unavailable to my hotmail (outlook) account 90 percent of the time, requiring me to use sign in using a code? As someone who has had this email account with you for 25 years - it has become infuriating to use.

• 
  Priscilla King (@5PriscillaKing) reported 13 minutes ago

  @Microsoft @Outlook just causes problems whenever I open it. I've been trying to read e-mail today and, so far, Chrome has crashed six times. This has not allowed much e-mail to be read. I'm probably going to change my public e-mail address this weekend.

• 
  Permian Landman (@PermianLandman) reported 14 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Ad Libitum (@JSokaza) reported 15 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  alli. (@lovemesomeALLI) reported 22 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  why (@kirk202020) reported 25 minutes ago

  @sumit_c @Outlook I just want to sign in and get my emails ffs

• 
  Jamie (@TaxPayerxxxxx) reported 26 minutes ago

  @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

• 
  Cédric Krier (@cedrickrier) reported 34 minutes ago

  And again broken outlook is rejecting our emails for no valid reason. **** YOU @Microsoft @Outlook

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 35 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  ATMOSARRISES (@XsinandtonicX) reported 37 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  tortured hot girl department (@maaaaandyy) reported 38 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  marwah (@dr_mrfh) reported 38 minutes ago

  @Outlook Bad company, no qualified support team , Failed to solve very simple problem, How I can make formal report for problem

• 
  alli. (@lovemesomeALLI) reported 40 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Timothy Nichols (@nichols_ti28279) reported 41 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Thee Wane (@CoachWane) reported 44 minutes ago

  @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

• 
  Alfie (artist) (@HeadpatForRamen) reported 45 minutes ago

  @Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help

• 
  jen (@JackalopePoop) reported 45 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  TONY SANDERSON (@EMANONF1) reported 45 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Sedal Gürses (@sgg1903) reported 46 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 51 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  Lombardigal (@WNlombardi) reported 51 minutes ago

  @Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.

• 
  Greg the 🐐 (@KnnyBlnknshp) reported 52 minutes ago

  Add a thumbs down reaction to @Outlook you fkn cowards @Microsoft

• 
  osman (@osman_cetin) reported 55 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  Beer stein of the void (@beer_and_mtg) reported 57 minutes ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  CA. Rahul Jain (@carahuljain03) reported 1 hour ago

  @Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.

• 
  SpongeBob (@Jack_the_westi) reported 1 hour ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Timothy Nichols (@nichols_ti28279) reported 1 hour ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  Rahul Ratan (@Cipher_Manic) reported 1 hour ago

  @Outlook Is there any outage? Suddenly, all incoming & outgoing emails stopped, neither were there any mail demons errors #OutlookOutage #MicrosoftOutlook ?

• 
  alli. (@lovemesomeALLI) reported 1 hour ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue