Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Errors (15%)
• Website Down (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Solihull	Errors	10 hours ago
Glasgow	Errors	1 day ago
Sydney	Errors	2 days ago
Saint Paul	Errors	2 days ago
Eatonton	Sign in	2 days ago
Paris	Sign in	3 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean (@dwpilgrim) reported 4 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  Katlego Makgaila (@Katlego_Mack) reported 6 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Kyle Davey (@KyleDavey86) reported 7 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Santanu Banerjee (@KolkataRsogolla) reported 8 minutes ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

• 
  Simbaaa (@simoes_romeo) reported 10 minutes ago

  @cjl85718 @Outlook did resolve the problem? I have the same issuee.

• 
  Bonynea (@Bonynea) reported 13 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  K2 (@whatbluecheck) reported 16 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  Jane Darling (@janeydarling1) reported 16 minutes ago

  @outlook down again? This is ridiculous

• 
  sally (@trolly_dolly6) reported 21 minutes ago

  @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

• 
  Donna Adinolfi (@DonnaSpaGal) reported 22 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Kimberley Treece (@T25Kimi) reported 23 minutes ago

  I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

• 
  Julia Ullrich (@JuliaUllrich13) reported 23 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  John (@gruntjeeper) reported 28 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  William (@dxgl_org) reported 31 minutes ago

  @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

• 
  TONY SANDERSON (@EMANONF1) reported 36 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 36 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  Sedal Gürses (@sgg1903) reported 38 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Brett Paddock (@Brett_Paddock) reported 40 minutes ago

  @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

• 
  B. (@Drum_y) reported 44 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  Gemma Collins (@Gem83Col) reported 44 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  Mark Young (@2_youngy) reported 48 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  alli. (@lovemesomeALLI) reported 49 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  cdkcy (@ekhcchi) reported 52 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 52 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  Hakan (@Hakan1630386105) reported 54 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Han. (@HanaJohnson92) reported 54 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  alli. (@lovemesomeALLI) reported 55 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  autumn 🍓 (@autumnisicy) reported 57 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  Sreeni (@sree9819) reported 58 minutes ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 59 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct