Outlook.com

Is Outlook.com down?

Problems detected

Users are reporting problems related to: sign in, website down and errors.

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/22/2026 20:10

January 22: Problems at Outlook.com

Outlook.com is having issues since 06:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (61%)

    Sign in (61%)

  2. Website Down (22%)

    Website Down (22%)

  3. Errors (17%)

    Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesNashville Website Down
United StatesLansdale Sign in
United StatesChicago Sign in
United StatesBloomington Sign in
United StatesGlen Allen Website Down
FranceDraguignan Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • 4JimLee JLee (@4JimLee) reported

    @Outlook pls fix the safe sender list and junk folder malfunction on your side....

  • gobears99 matt (@gobears99) reported

    @Outlook Any updates on why the junk mail filter is broken? Getting bombarded by phishing and junk emails today. @MicrosoftHelps

  • HotRockCapital JLB (@HotRockCapital) reported

    Hey @Microsoft! You're @Outlook spam filter is broken this morning. I'm getting buried in ****!

  • robcarlyle Rob Carlyle (@robcarlyle) reported

    @Outlook when will the spam filter issue be resolved?

  • archiecoder Sébastien Lachance (@archiecoder) reported

    @andrewclaylong @Outlook Woah I'm surprised that it is also broken. I don't use these settings because I'm too lazy to add each emails there. Yes, it's broken today, see Mary tweet.

  • dizzymarlcliffe dizzy Marlcliffe (@dizzymarlcliffe) reported

    @CorrinneStanley @AntHam88 @Outlook Same here. Tried going into settings in case I'd accidentally switched off the filter, but there don't seem to be any filter options listed. Please fix this!

  • w00ks1 Floating Point Number (@w00ks1) reported

    @marcd86 @Outlook @marcjacobs88 Exactly! Why do these companies never be transparent about the problem and post that they are working on it. Why constantly ask people to do a task instead if admit there is a problem??

  • how1seeit Maria (@how1seeit) reported

    When you’ve had the same email for 24 years there is no amount of deleting that is going to solve the junk Mail flooding my inbox @Outlook . I’m gonna need you to fix this 😭😬

  • Chrischzz Chrischzz (@Chrischzz) reported

    @Outlook how come that as of today, all emails are received in my inbox instead of the spam box? Has there been some issues om your side?

  • bindik Bindi Karia (@bindik) reported

    @Outlook what on earth is happening with your non existent spam filters today/the past while?! It’s a firehouse of spammy emails flying in - you really need to fix this! Be good if you let us know what you’re doing to remedy this?

  • Sax1Rk rk sax1 (@Sax1Rk) reported

    @Outlook Are you going to EVER do stop/slow down the massive amounts of phishing & junk emails??? Before I can put phone down after marking junk/phishing & go back to what I was doing, my phone dings more more of same emails. U may not care but I'll stop using hotmail/outlook.

  • dennysieu Siu (@dennysieu) reported

    @Outlook your junk mail filter stopped working. Please fix.

  • robcarlyle Rob Carlyle (@robcarlyle) reported

    @Outlook @marcjacobs88 At what point does Microsoft work on fixing the problem across the board and not treating it as if it’s only happening to a few people

  • DKennerud David Kennerud (@DKennerud) reported

    @Outlook @FalcoNoort Please publicly acknowledge the problem with your junk filter and provide an estimate for when it will be fixed. You cannot continue to pretend it’s not a widespread issue.

  • LillacTyanu Lillac Tyanu (@LillacTyanu) reported

    @Outlook @marcjacobs88 its only in the last few day that the spam filter seems to have just stopped, my inbox has been getting spam from all over, funnily alot being from fake microsoft accounts, private DMs doesnt help people when its a wide spread issue

  • JaysonPit Jayson Pitkofsky (@JaysonPit) reported

    @Outlook You guys have got to acknowledge this spam issue, when it will be fixed and if you will be searching INBOX to remove them so we don't have to spend all day reporting the ones getting thru. Getting at least 20 every hour or 2 this morning.

  • JoseOssa_dg José Ossa (@JoseOssa_dg) reported

    Good morning, @Outlook I hope you are busy fixing the junk mail issue. This has not been fun for us.

  • NumbNutzInTx NumbNutz (@NumbNutzInTx) reported

    @Outlook so you guys broke all the Outlook / hotmail junk-mail blocking. Any word on a fix?

  • Via6Via Democrat-Animal Lover-Democrat, He/Him/His (@Via6Via) reported

    @Outlook please fix your junk mail filter issue. My inbox for my Hotmail account is filled with what used to get sent to junk.

  • KarlaD2026 Karla (@KarlaD2026) reported

    @Outlook, please fix the broken spam filter...I cannot live and work like this, with my inbox filling up by the seconds with junk email.

  • dualdarling Dual Darling 🇨🇦 🇺🇸 (@dualdarling) reported

    OMG @Outlook FIX THIS! Unreal. #hotmailspam

  • damountie Jacques (@damountie) reported

    @K_Lighty @Outlook I had to delete the inbox from my phone because I was getting spam messages every 2 minutes. Hopefully, they fix it soon! #Outlook

  • ChadMittelstadt Chad Mittelstadt (@ChadMittelstadt) reported

    @marcjacobs88 @Outlook Please fix @Microsoft

  • waiting4dog mikelikes (@waiting4dog) reported

    @Outlook Your spam filter is broken. I'm getting continuous spam in my inbox. This has been going on for a couple of days. Please fix it. I don't want to have to open an account with a different provider but this is getting ridiculous.

  • BigDudeStew1 BigDudeStew (@BigDudeStew1) reported

    @Outlook getting a ton of spam in my inbox. Fix this already @Microsoft !

  • HotRockCapital JLB (@HotRockCapital) reported

    Hey @Microsoft! Your @Outlook spam filter is broken this morning. I'm getting buried in ****!

  • SarahCathCollin Sarah Collins (@SarahCathCollin) reported

    @kbratt1509 @Outlook Yes, it is their issue. From the news articles I looked, they are reporting it is a random thing. Nope, NO, No way random. Nothing at all is going to the Junk Mail folder.

  • erin_not_amber ⚾️❤️🤍Erin🧡🖤🏈 (@erin_not_amber) reported

    Apparently @Outlook @MicrosoftHelps is experiencing site wide issues with their #JunkMail filtering process and it’s driving customers bonkers!!! Fix the issue!!!!

  • puentesfabi Fabi An E. Puentes M. (@puentesfabi) reported

    @Outlook Please fix the spam filter problem!

  • SarahCathCollin Sarah Collins (@SarahCathCollin) reported

    @Justbeing_Lou_x @K_Lighty @Outlook Keep reporting all the spam and Phishing. It gives me great pleasure to think that I am overloading Microsoft with problems when I report them. Probably over 100 since I woke up.