Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (72%)
- Errors (14%)
- Website Down (14%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belfort
|
Errors | 3 hours ago |
 Melbourne
|
Sign in | 17 hours ago |
|
Pierre-Bénite
|
Errors | 21 hours ago |
|
Montpellier
|
Website Down | 1 day ago |
 Santo Domingo
|
Sign in | 3 days ago |
 Mississauga
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Timothy Nichols (@nichols_ti28279) reported@rossiantony46 @Outlook Volan_xyber can fix this.
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eeeeeeee (@mattyhattycat) reported@Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.
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Donna Adinolfi (@DonnaSpaGal) reportedAnyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔
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Ad Libitum (@JSokaza) reportedThe AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.
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secret name (@dbfssecret) reported@Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.
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Souvik Mukherjee (@souvik610) reported@Outlook I'm having authentication error for my outlook email id
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The SuparUser (@suparuser) reportedHi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook
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Beer stein of the void (@beer_and_mtg) reported@Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing
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TONY SANDERSON (@EMANONF1) reported@TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!
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Jamie (@TaxPayerxxxxx) reported@Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !
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Oktay (@OktayAykut1) reported@MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.
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Sreeni (@sree9819) reported@Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!
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Sparky (@Jouler8) reported@Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.
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Mark Young (@2_youngy) reported@Outlook your emails are still not working!
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alli. (@lovemesomeALLI) reported@Drum_y @Outlook @MSFT365Status nope still down can't reset my pw
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Michael Briggs (@MichaelBriggs2) reported@Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??
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Hatice Öztürk (@HaticeOzturk86) reported@UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.
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Jeff Wolfe (@JeffWolfeCRE) reported@Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.
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Max (@Dobbie_88) reported@MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!
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Hakan (@Hakan1630386105) reported@wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.
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JJ (@JJimisen) reportedMicrosoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook
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Faisal 🔻 (@faisal9051911) reported@lovemesomeALLI @Outlook They unlocked my account and was able to login with my password
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Hakan (@Hakan1630386105) reported@disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.
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onelove (@brummy1978) reported@Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating
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Sally (@SupSki) reportedHey @Microsoft @Outlook please fix your spam button, cause no matter how many times I press it, still bombarded by the same addresses and spam. #OneJob
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Greeny (@GreenDJ1) reported@Outlook having problems with my account. The hassle to log in is a joke. Looking for help
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook I'm having the same issue! 21 years too!
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Jesús (@jdj_yepez) reported@Outlook You need to fix this ASAP. It really is frustrating. It’s turning into google’s search engine, just a bunch of ads and useless results that aren’t even close, to what I was searching for.
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Diagnosis (@Diagnosis410227) reported@Outlook I really have issues with my account, please help @Outlook
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Simon (@SimonFearing) reported@Outlook could somebody help me with signing in to email problems plz