Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (71%)
- Website Down (15%)
- Errors (14%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Brisbane
|
Sign in | 5 hours ago |
 Ciudad Apodaca
|
Sign in | 9 hours ago |
 City of London
|
Sign in | 14 hours ago |
 Paris
|
Errors | 18 hours ago |
|
Fontaine
|
Website Down | 21 hours ago |
|
Bradford
|
Sign in | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Guts (@Guts_1993) reported@Outlook This **** still not working lol
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Zemen Berhe, PhD (@zemensberhe) reportedMy outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔
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SusieBrien (@SusieBrien) reportedEverytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook
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Koku Baboni (@ko_baboni) reported@Outlook, fix Outlook mobile!
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Phil Hutchings (@PhilHutchings14) reported@MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe
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Ad Libitum (@JSokaza) reportedThe AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.
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K2 (@whatbluecheck) reported@Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.
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Murzban F. Shroff (@MurzbanFShroff) reported@puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella
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Bonynea (@Bonynea) reported@Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.
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Moheshwar Amarnath Biswas (@fluentmoheshwar) reported@WindowsLatest Fix @MicrosoftTeams and @Outlook first.
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🚀K.R.I.S. (@KrisWorkLife) reportedOops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀
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Mukund (@ibmindia2011) reported@lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?
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KEN IN SA (@SAsportshonk) reported@Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏
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Ad Libitum (@JSokaza) reported@Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?
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Hatice Öztürk (@HaticeOzturk86) reported@UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.
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alli. (@lovemesomeALLI) reported@outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****
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Tech With Taylor (@TechWTaylor) reported@Outlook how much longer until this issue is resolved???
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why (@kirk202020) reported@Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this
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Jgs (@Jgsbm5) reported@lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!
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Luke Hearns (@LHearns2) reportedWell @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps
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Geekhead (@itsgeekhead) reported@Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is
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Santanu Banerjee (@KolkataRsogolla) reportedClient emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail
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Liz 🇺🇸 (@ThisIsLizMK) reported@Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬
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why (@kirk202020) reported@sumit_c @Outlook I just want to sign in and get my emails ffs
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Carie Sams (@belleintexas) reported@Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!
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Dr. Vishal Kumar (@vkfzr) reported@Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.
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Jane Darling (@janeydarling1) reported@outlook down again? This is ridiculous
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Dodgy Anon (@DodgyAnon) reported@Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.
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Chayan Chakrabarti (@lazychakrabarti) reported@Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame
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Erick Salas (@MEGAARICK) reportedHey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.