Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Covington	Sign in	3 hours ago
Cleveland	Errors	5 hours ago
Cleveland	Website Down	5 hours ago
Sullivan	Website Down	20 hours ago
Moab	Website Down	1 day ago
Sainte-Luce-sur-Loire	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  K Grimsley (@KazzaGrims) reported 5 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  Emmanuel Valle (@valle_emma61666) reported 6 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  onelove (@brummy1978) reported 6 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Bex (@rebecca_dray_) reported 7 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Hakan (@Hakan1630386105) reported 8 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Lin (@LinzieM79) reported 9 minutes ago

  Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

• 
  DE (@de111208) reported 9 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  cdkcy (@ekhcchi) reported 10 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  MKM (@MKFrainMaria) reported 11 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  LaubeQ (@LaubeQ28) reported 13 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  TONY SANDERSON (@EMANONF1) reported 22 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  RAV3N9999 (@rav3n9999) reported 26 minutes ago

  @MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?

• 
  alli. (@lovemesomeALLI) reported 26 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Darren Richards (@DRichards25) reported 27 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  MWBEATS (@mwbeats) reported 28 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  jonathan hopley (@jonathanhopley) reported 29 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Timothy Nichols (@nichols_ti28279) reported 29 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  RAV3N9999 (@rav3n9999) reported 31 minutes ago

  @StockMKTNewz @Outlook just have the worse downtime yesterday that constraint access for millions hotmail and outlook ios users. It has been >24hrs and the access issue has NOT been resolved. Installing AI agent should not be their priority for right now. They should focus on restoring access for their users first!

• 
  alli. (@lovemesomeALLI) reported 33 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Katlego Makgaila (@Katlego_Mack) reported 34 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  MJ (@marifuenzalida) reported 40 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 41 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  ✨ Laura ✨ (@Laura23WL) reported 45 minutes ago

  @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

• 
  Andrew Pereira (@AndrewP204) reported 46 minutes ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

• 
  eeeeeeee (@mattyhattycat) reported 49 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Gurjot S (@drewbiebertbh) reported 50 minutes ago

  @Outlook fix the issue pls

• 
  Dr. Vishal Kumar (@vkfzr) reported 55 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Wild (@Wildlvl) reported 56 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

• 
  Kal (@kaleighlynnnn) reported 56 minutes ago

  @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

• 
  TONY SANDERSON (@EMANONF1) reported 57 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?