Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Website Down (16%)
• Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Sarreguemines	Sign in	4 hours ago
Town of Halfmoon	Errors	6 hours ago
Costa Mesa	Website Down	16 hours ago
Mentor	Sign in	17 hours ago
Peoria	Website Down	18 hours ago
Mons	Website Down	23 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Internet Politician (@NetRant1) reported 4 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  Neeraj (@Neeraj8k) reported 4 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  peter wilson (@wilsonpeter48) reported 7 minutes ago

  @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

• 
  Simbaaa (@simoes_romeo) reported 9 minutes ago

  @cjl85718 @Outlook did resolve the problem? I have the same issuee.

• 
  Koku Baboni (@ko_baboni) reported 9 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Alex 🌐 (@ajr_codes) reported 9 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  Jimmy Fallon (@JimmyFal) reported 14 minutes ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  Geekhead (@itsgeekhead) reported 14 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  Donna Adinolfi (@DonnaSpaGal) reported 14 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Nicky Cowell (@NickyCowell) reported 14 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Oktay (@OktayAykut1) reported 19 minutes ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  Erick Salas (@MEGAARICK) reported 19 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Santanu Banerjee (@KolkataRsogolla) reported 24 minutes ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

• 
  Jessie Sousa (@NoMashSousa) reported 26 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  Jgs (@Jgsbm5) reported 31 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  Timothy Nichols (@nichols_ti28279) reported 32 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  Julia Ullrich (@JuliaUllrich13) reported 38 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  alli. (@lovemesomeALLI) reported 38 minutes ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

• 
  Bonynea (@Bonynea) reported 39 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 39 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  KEN IN SA (@SAsportshonk) reported 42 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Wind 24 (@ayanconq) reported 46 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  DE (@de111208) reported 46 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  Kyle Davey (@KyleDavey86) reported 47 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Wild (@Wildlvl) reported 47 minutes ago

  @Outlook @simoncarrington @Outlook i have been messaging you for the same damn problem and you havnt answered in 2 days

• 
  Lauren (@thevoidiscute) reported 49 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  alli. (@lovemesomeALLI) reported 50 minutes ago

  now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

• 
  Hakan (@Hakan1630386105) reported 52 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Luke Hearns (@LHearns2) reported 54 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  MJ (@marifuenzalida) reported 59 minutes ago

  @Outlook not working !!!!!!!!!!!