Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (53%)
• Website Down (27%)
• Errors (20%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Bogotá	Website Down	2 days ago
Barcelona	Errors	3 days ago
Brisbane	Sign in	3 days ago
Monterrey	Website Down	3 days ago
Mulhouse	Sign in	4 days ago
Zahlé	Errors	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 8 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Erick (@erickacevedor) reported 8 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  ❄️ Mahkarona (@Maha_Kh_Alt) reported 11 minutes ago

  @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

• 
  Greg the 🐐 (@KnnyBlnknshp) reported 11 minutes ago

  Add a thumbs down reaction to @Outlook you fkn cowards @Microsoft

• 
  TONY SANDERSON (@EMANONF1) reported 12 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Han. (@HanaJohnson92) reported 15 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  alli. (@lovemesomeALLI) reported 16 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Jane Darling (@janeydarling1) reported 18 minutes ago

  @outlook down again? This is ridiculous

• 
  Gaurav (@XkonchadyX) reported 18 minutes ago

  Is @Outlook owa down?

• 
  Shoes (@J_Keith101) reported 25 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Africanart4spaces (@AAFSart) reported 26 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  William (@dxgl_org) reported 28 minutes ago

  @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

• 
  Alex 🌐 (@ajr_codes) reported 28 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported 28 minutes ago

  Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

• 
  Oktay (@OktayAykut1) reported 31 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Neeraj (@Neeraj8k) reported 31 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 32 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  Beer stein of the void (@beer_and_mtg) reported 38 minutes ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  Priscilla King (@5PriscillaKing) reported 46 minutes ago

  @Microsoft @Outlook just causes problems whenever I open it. I've been trying to read e-mail today and, so far, Chrome has crashed six times. This has not allowed much e-mail to be read. I'm probably going to change my public e-mail address this weekend.

• 
  Markus Trezdziack (@m_trezdziack) reported 52 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  princess (@princess420604) reported 54 minutes ago

  @Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.

• 
  TONY SANDERSON (@EMANONF1) reported 54 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Eric Nelson (@EricNelson777) reported 54 minutes ago

  @Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!

• 
  Hakan (@Hakan1630386105) reported 55 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  heartsmear (@heartsmear95015) reported 56 minutes ago

  @microsoft & @Outlook my Discord was hacked during their data breach, my Outlook, Microsoft and Xbox account were all hacked through this as well. I've tried to recover my accounts but your recovery system is ******* atrocious. Never had these problems until Windows 11

• 
  TONY SANDERSON (@EMANONF1) reported 56 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 58 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  Timothy Nichols (@nichols_ti28279) reported 60 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  Seren Söyler (@soylerseren) reported 1 hour ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Manash Boraa (@ManashPratimBo3) reported 1 hour ago

  Hello @Outlook i am experiencing persistent issues with my Outlook account that are impacting my daily work Outgoing Emails are stuck or failing to send. Incoming Emails are heavily delayed and some are not being received at all Please resolve this urgently