Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Preston	Sign in	2 hours ago
Pickering	Website Down	8 hours ago
Ciudad Nezahualcoyotl	Sign in	10 hours ago
Largo	Errors	16 hours ago
Washington, D.C.	Sign in	16 hours ago
Charlotte	Website Down	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 7 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  CaribbeanCocktail♡ (@novella_ellaa) reported 7 minutes ago

  @Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 10 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  alli. (@lovemesomeALLI) reported 11 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Kelsey Goodwin (@kelseyg2010) reported 11 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Darren Richards (@DRichards25) reported 21 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Monika Mullins (@Mbratz123) reported 28 minutes ago

  Not realizing @Microsoft @Outlook was down it made me verify like 20 times on my iPhone today

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 28 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  Erick (@erickacevedor) reported 29 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  K Grimsley (@KazzaGrims) reported 30 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  cdkcy (@ekhcchi) reported 31 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  James Alexander (@justjamess87) reported 31 minutes ago

  @Outlook why is outlook STILL down? Have some very important emails ( like many others around the world ) please get it together. This is ridiculous now 24 hrs and STILL GETTING NOTHING!!!! #outlook #outlookdown

• 
  jen (@JackalopePoop) reported 32 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  Tanya Smith (@Tanyasmi) reported 32 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Dee (@PlatinumEvents_) reported 33 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Wild (@Wildlvl) reported 37 minutes ago

  @Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT

• 
  alli. (@lovemesomeALLI) reported 37 minutes ago

  now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

• 
  ✨ Laura ✨ (@Laura23WL) reported 41 minutes ago

  @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

• 
  Kelsey Goodwin (@kelseyg2010) reported 43 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Gemma Collins (@Gem83Col) reported 47 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  Brett Paddock (@Brett_Paddock) reported 49 minutes ago

  @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

• 
  MKM (@MKFrainMaria) reported 50 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Kelsey Goodwin (@kelseyg2010) reported 52 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  Leaves Ahead (@acetipped) reported 52 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Justine Gunner (@GunnerJustine) reported 53 minutes ago

  @Outlook the iPhone app keeps logging me out and won’t let me sign in. I’m not getting sent any codes through to my mobile, to prove who I am. But I can log in using a web browser?

• 
  alli. (@lovemesomeALLI) reported 54 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  Asbjørn (@a_arknu) reported 57 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  Naomi (@bluenaomi) reported 58 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Kit Oldfield (@KitOldfield) reported 59 minutes ago

  @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

• 
  Jessie Sousa (@NoMashSousa) reported 1 hour ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this