Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (48%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Scarborough	Sign in	36 minutes ago
London	Sign in	52 minutes ago
Charlotte	Website Down	3 hours ago
Montréal	Website Down	4 hours ago
Charlottesville	Sign in	4 hours ago
Rochester	Website Down	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwight Young (@TheDwightYoung) reported 5 minutes ago

  @Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.

• 
  Alexander Billy (@economalex) reported 6 minutes ago

  It seems extremely likely the US is experiencing either (a) a series of cyber attacks or (b) basic web infrastructure issues. Both @gmail and @Outlook have been down in the same week.

• 
  maybe: rockie/pops 🤠 (@gooddadgenes) reported 13 minutes ago

  it seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook

• 
  nkk501 (@nkk8314) reported 16 minutes ago

  @Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 17 minutes ago

  @MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too

• 
  Brendan R. Appel (@AppelLaw) reported 19 minutes ago

  @Outlook - Just now received an email sent to me on January 22, 2026 at 5:37 p.m. It arrived 1/28/2026 at 10:08 a.m. You claimed to have "fixed" your issues on 1/22 - clearly that was a lie. You had ONE JOB....

• 
  J.T. (@Joseph3T) reported 22 minutes ago

  @Outlook customer service is absolutely terrible…

• 
  Old Man Axlzero (@axlzero666) reported 23 minutes ago

  @Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you

• 
  𝙈𝙞𝙢 (@Mari0am) reported 24 minutes ago

  @Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?

• 
  Roni (@srijansen39) reported 28 minutes ago

  @Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this

• 
  sarah (@SarahEmpson2) reported 29 minutes ago

  @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

• 
  jon brownsill (@jonbrown2021) reported 30 minutes ago

  @Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?

• 
  JC Castañeda (@xJoeyxKnucklesx) reported 32 minutes ago

  @sh69147 @Outlook I got same problem VaultEdgeX helped me

• 
  Nicole (@Nicole18068) reported 36 minutes ago

  @Outlook IM NOT RECEIVING EMAILS!!! ITS NOT WORKING!!

• 
  Ross Barker (@RossBarker79) reported 40 minutes ago

  @Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues

• 
  Fai (@faithedragon) reported 41 minutes ago

  @MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?

• 
  Monica Rangel (@MonicaLRangel) reported 41 minutes ago

  @Outlook Have been having issues with outlook all day today is there something going on?

• 
  Matt Ayoub (@mattayoub1) reported 41 minutes ago

  @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

• 
  delicia (@deliciaMP4) reported 41 minutes ago

  @Outlook a move up/move down feature isn’t that hard surely

• 
  frozentimephoto (@frozentimephoto) reported 42 minutes ago

  Hey @Outlook can you fix your App so it works like it used to…..

• 
  DrEvil (@DrMaryHolden) reported 46 minutes ago

  @CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software

• 
  sheenbean (@loisetwt) reported 47 minutes ago

  I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps

• 
  Saddiq (@philly_lawdog) reported 47 minutes ago

  @Outlook Im having a real life issue with my outlook inbox thats bothering me

• 
  Mary N-T (@MaryNT16) reported 50 minutes ago

  @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

• 
  M$. FIT (@1BOMBDIGGITYBOO) reported 52 minutes ago

  My reminders ain’t reminding. Fix it! @Outlook

• 
  FallingDebris (@VolatileAmine) reported 52 minutes ago

  @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

• 
  James Howlett (@Howlett_James_) reported 52 minutes ago

  @outlook stop asking me to try the New Outlook .. i don’t want too .. its terrible. #microsoft #outlook #m365

• 
  CryptoKong (@CryptoKong59483) reported 54 minutes ago

  How embarrassing for @satyanadella showing how @Windows legacy bloat and tech debt is putting mission critical, national-visibility use of #Windows is broken. The @Outlook team should be scrambling.

• 
  em-j rabbitwolf (@emjrabbitwolf) reported 56 minutes ago

  @Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.

• 
  NEO_England (@NEO_England) reported 58 minutes ago

  @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?