Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/28/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (59%)

    Sign in (59%)

  2. Website Down (22%)

    Website Down (22%)

  3. Errors (19%)

    Errors (19%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
AustraliaSydney Website Down
CanadaToronto Errors
United StatesIndianapolis Sign in
CanadaVancouver Errors
United StatesBoston Sign in
United StatesPortland Website Down
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • richstone59 Richard Stone (@richstone59) reported

    @Microsoft @Outlook My hotmail account is suddenly not sending PDFs saying that they have been rejected because they are spam even though I’ve had no problem before sending the same ones. This is happening no matter who I send it to. Is there a problem at your end? Thanks.

  • saballo_jos Jose Saballo (@saballo_jos) reported

    For several days, I’ve been trying to access my Outlook account but keep getting errors like “try again tomorrow.” I’m wondering if I should consider my account lost in this endless loop of poor service and distress. @Microsoft @Outlook

  • Sir_Cornealious Sir Cornealious (@Sir_Cornealious) reported

    Logging into @Outlook in Safari on iPhone is cooked. Let me get this straight, you want me to scan the QR code with an iOS device… *****, I am ALREADY ON THE DEVICE! You want me to have 2 iPhones? WTF do you want? Oh, login with password? Sorry “too many attempts”

  • MerylORourke Meryl O'Rourke (@MerylORourke) reported

    @Outlook Hi, my OUtlook has been down on my laptop for over 24 hours now- help!

  • Mikaidesu Mikai (@Mikaidesu) reported

    @Outlook Why do you make it so difficult to recover an email. like i been trying for over a damn year to recover this email and i just forgot the password and the number attached to it i no longer have but i need access to that email for literal work. The FORM you have is trash FIX THIS!

  • Kelvin_donald01 Kelvin Martin (@Kelvin_donald01) reported

    @whymartino @Outlook Reach out to @Harriet_Cybers immediately to fix this problem.

  • Captainfan911 Captain fantastic (@Captainfan911) reported

    @Microsoft @MicrosoftHelps I'm repeatedly getting a "Too many requests" error when trying to log into my @Outlook account via chrome and outlook app. Tried waiting, clearing cache, switching networks — still locked out. Please help!

  • lelwoj12 Preston Williams (@lelwoj12) reported

    @19Shep @Outlook QHad same issue and support did nothing but @Adrian_techz here on X helped fixed it go text them

  • salsbudxe DS (@salsbudxe) reported

    @Ind_Consumer @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??

  • akash_shres Sky (@akash_shres) reported

    @Outlook I am unable to sign in to Outlook from the Firefox browser. It results in "too many requests".

  • zurcnet zurc (@zurcnet) reported

    Is it just me or does @Microsoft @Outlook email through @GoDaddy the biggest piece of ****? Especially if you have several accounts. Always issues signing in and when you are actually able to, issues sending emails.

  • MalikSara02 Malik Sara (@MalikSara02) reported

    @tazorack @Outlook TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • manal_v manal verma (@manal_v) reported

    @MicrosoftIndia @Microsoft @Outlook When I try to login to my hotmail account via phone or PC, it fails and I get message "Too many requests". It is frustrating. Done password reset & 2FA. Same on outlook app on Android. Please help resolving this.

  • amph350 D (@amph350) reported

    @Outlook hey fix the too many request thing, i cant log in for about two months now

  • Real_World_Term Real World Terminal (@Real_World_Term) reported

    @ai @gmail @Outlook Smart feature idea. Google’s too busy tracking you to fix basic email logic 🧠📎

  • BradsMrs Nicole Connell (@BradsMrs) reported

    Hey @Microsoft @Outlook I’m stuck in a massive loop of not being able to access my emails, due to a password issue apparently but also can’t login to Authenticator app to deal with it and I think I’m losing the plot. PLEASE HELP!!!!!! Your online support is useless…..

  • Sir_Cornealious Sir Cornealious (@Sir_Cornealious) reported

    Loggin into @Outlook in safari on iPhone is cooked. Let me get this straight, you want me to scan the QR code with an iOS device… *****, I am ALREADY ON THE DEVICE! You want me to have 2 iPhones? WTF do want? Oh, login with password? Sorry “too many attempts”

  • NemesisDragoon6 -El Dragoon y sus Recuerdos- 💙🎮🤘 (@NemesisDragoon6) reported

    @Outlook yo wtf is this??? "Please retry with a different device, use a VPN, or other authentication method to sign in." why i can use any of my accounts

  • DanielEKaufman Dan Kaufman (@DanielEKaufman) reported

    @benhylak I tried something similar on my partner’s @Outlook account with @Copilot. It couldn’t answer basic questions about the calendar. Why isn’t this the most basic functionality? “Big ships move slow” or something else?

  • akash_shres Sky (@akash_shres) reported

    @Outlook I cannot sign in it Outlookto from Firefox browser. It results in "too many requests".

  • saleem_it Rai Saleem (@saleem_it) reported

    @Outlook has the worse account recovery method. I recently encountered an issue accessing my account due to SMS verification method stopped working in Pakistan. Official support responded with can't help in any way. Should have informed to setup other verification methods.

  • tazorack Taz 泰秀樂 (@tazorack) reported

    @Outlook Please fix the New Outlook Desktop program. It needs a lot of work. It needs to have basic functions. Come on already.

  • FROMOTHERSIDEBY FROM THE OTHER SIDE - Australian in Minsk 🇦🇺🇧🇾 (@FROMOTHERSIDEBY) reported

    @Outlook hey fix your system - some update last night stopped any email going through with a PDF attachment marking as spam and rejecting it - many businesses now affected!!!!

  • salsbudxe DS (@salsbudxe) reported

    @AlanDMyattPhD @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??

  • AlBonDeega Al Bon Deega (@AlBonDeega) reported

    @Xbox So I can't sign in and to contact support I must be signed in Please explain how this is possible, @Outlook ? How can I sign in to my account to contact support to tell them that I can't sign into my account?

  • victorino2488 victor (@victorino2488) reported

    @zoegrenfell1 @Outlook @Steve__support can resolve this problem permanently.

  • ijenifer200 Nathalia (@ijenifer200) reported

    @lailaali9_1 @Outlook TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • PChauhan4680 Dr. Prashant Chauhan (@PChauhan4680) reported

    @Outlook Please resolve my issue of login. Since it has been days my personal work is stuck due to login issues. I already tried and waited for long. Request outlook to look into.

  • LiliEarth1 Lili🌺 (@LiliEarth1) reported

    @Outlook hello, I’m having trouble with the Authenticator app. The codes aren’t working

  • Koolkat6000 S (@Koolkat6000) reported

    @Outlook there's no ability to change sentence case in new Outlook 😵 so so bad. Shift+F3 is a staple of the corporate world forever! Please fix this.