Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Melbourne	Errors	18 hours ago
Middlesbrough	Website Down	19 hours ago
Hobart	Sign in	1 day ago
Hobart	Sign in	1 day ago
Melbourne	Sign in	1 day ago
Melbourne	Website Down	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Internet Politician (@NetRant1) reported 7 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  MWBEATS (@mwbeats) reported 14 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  Ad Libitum (@JSokaza) reported 20 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Kimberley Treece (@T25Kimi) reported 20 minutes ago

  I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

• 
  N8 (@nathane10422899) reported 20 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  Dodgy Anon (@DodgyAnon) reported 23 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Donna Adinolfi (@DonnaSpaGal) reported 27 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Luke Hearns (@LHearns2) reported 33 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Katlego Makgaila (@Katlego_Mack) reported 34 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Timothy Nichols (@nichols_ti28279) reported 39 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  Bonynea (@Bonynea) reported 40 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Ms.Tab00 (@MsTab00) reported 41 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Timothy Nichols (@nichols_ti28279) reported 41 minutes ago

  @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

• 
  Kiera (@kiera34670) reported 45 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  ATMOSARRISES (@XsinandtonicX) reported 45 minutes ago

  Blocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?

• 
  Kvng (@Kvng4r) reported 48 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 51 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  peter wilson (@wilsonpeter48) reported 51 minutes ago

  @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

• 
  Permian Landman (@PermianLandman) reported 51 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Yogee (@misteryogee) reported 51 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Sparky (@Jouler8) reported 51 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 54 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Zemen Berhe, PhD (@zemensberhe) reported 57 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Kelsey Goodwin (@kelseyg2010) reported 57 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  alli. (@lovemesomeALLI) reported 57 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Andrew (@andrewrdn463) reported 58 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Chow (@smooth_93) reported 60 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Dar99 (@Dar8206) reported 1 hour ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  Jgs (@Jgsbm5) reported 1 hour ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  John (@gruntjeeper) reported 1 hour ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.