1. Home
  2. Companies
  3. Outlook.com
Outlook.com

Outlook.com status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 48% Sign in (48%)
  • 26% Errors (26%)
  • 25% Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Scarborough Sign in 36 minutes ago
London Sign in 52 minutes ago
Charlotte Website Down 3 hours ago
Montréal Website Down 4 hours ago
Charlottesville Sign in 4 hours ago
Rochester Website Down 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDwightYoung
    Dwight Young (@TheDwightYoung) reported

    @Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.

  • economalex
    Alexander Billy (@economalex) reported

    It seems extremely likely the US is experiencing either (a) a series of cyber attacks or (b) basic web infrastructure issues. Both @gmail and @Outlook have been down in the same week.

  • gooddadgenes
    maybe: rockie/pops 🤠 (@gooddadgenes) reported

    it seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook

  • nkk8314
    nkk501 (@nkk8314) reported

    @Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification

  • ryanricardo76
    Ryan Ricardo Dunkley (@ryanricardo76) reported

    @MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too

  • AppelLaw
    Brendan R. Appel (@AppelLaw) reported

    @Outlook - Just now received an email sent to me on January 22, 2026 at 5:37 p.m. It arrived 1/28/2026 at 10:08 a.m. You claimed to have "fixed" your issues on 1/22 - clearly that was a lie. You had ONE JOB....

  • Joseph3T
    J.T. (@Joseph3T) reported

    @Outlook customer service is absolutely terrible…

  • axlzero666
    Old Man Axlzero (@axlzero666) reported

    @Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you

  • Mari0am
    𝙈𝙞𝙢 (@Mari0am) reported

    @Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?

  • srijansen39
    Roni (@srijansen39) reported

    @Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this

  • SarahEmpson2
    sarah (@SarahEmpson2) reported

    @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

  • jonbrown2021
    jon brownsill (@jonbrown2021) reported

    @Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?

  • xJoeyxKnucklesx
    JC Castañeda (@xJoeyxKnucklesx) reported

    @sh69147 @Outlook I got same problem VaultEdgeX helped me

  • Nicole18068
    Nicole (@Nicole18068) reported

    @Outlook IM NOT RECEIVING EMAILS!!! ITS NOT WORKING!!

  • RossBarker79
    Ross Barker (@RossBarker79) reported

    @Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues

  • faithedragon
    Fai (@faithedragon) reported

    @MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?

  • MonicaLRangel
    Monica Rangel (@MonicaLRangel) reported

    @Outlook Have been having issues with outlook all day today is there something going on?

  • mattayoub1
    Matt Ayoub (@mattayoub1) reported

    @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

  • deliciaMP4
    delicia (@deliciaMP4) reported

    @Outlook a move up/move down feature isn’t that hard surely

  • frozentimephoto
    frozentimephoto (@frozentimephoto) reported

    Hey @Outlook can you fix your App so it works like it used to…..

  • DrMaryHolden
    DrEvil (@DrMaryHolden) reported

    @CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software

  • loisetwt
    sheenbean (@loisetwt) reported

    I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps

  • philly_lawdog
    Saddiq (@philly_lawdog) reported

    @Outlook Im having a real life issue with my outlook inbox thats bothering me

  • MaryNT16
    Mary N-T (@MaryNT16) reported

    @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

  • 1BOMBDIGGITYBOO
    M$. FIT (@1BOMBDIGGITYBOO) reported

    My reminders ain’t reminding. Fix it! @Outlook

  • VolatileAmine
    FallingDebris (@VolatileAmine) reported

    @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

  • Howlett_James_
    James Howlett (@Howlett_James_) reported

    @outlook stop asking me to try the New Outlook .. i don’t want too .. its terrible. #microsoft #outlook #m365

  • CryptoKong59483
    CryptoKong (@CryptoKong59483) reported

    How embarrassing for @satyanadella showing how @Windows legacy bloat and tech debt is putting mission critical, national-visibility use of #Windows is broken. The @Outlook team should be scrambling.

  • emjrabbitwolf
    em-j rabbitwolf (@emjrabbitwolf) reported

    @Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.

  • NEO_England
    NEO_England (@NEO_England) reported

    @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?