Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (55%)
• Website Down (23%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Miami	Sign in	3 days ago
Zaragoza	Sign in	3 days ago
Feltham	Sign in	3 days ago
Melbourne	Website Down	3 days ago
Arles	Website Down	5 days ago
Pauillac	Sign in	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seren Söyler (@soylerseren) reported 5 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Koku Baboni (@ko_baboni) reported 5 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Ellie Harris (@ellieeeharris) reported 9 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  B. (@Drum_y) reported 10 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  eeeeeeee (@mattyhattycat) reported 11 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Dee (@PlatinumEvents_) reported 13 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Murzban F. Shroff (@MurzbanFShroff) reported 13 minutes ago

  @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

• 
  osman (@osman_cetin) reported 16 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  Kelsey Goodwin (@kelseyg2010) reported 17 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  Taz 泰秀樂 (@tazorack) reported 22 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Ms.Tab00 (@MsTab00) reported 23 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Timothy Nichols (@nichols_ti28279) reported 24 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Seren Söyler (@soylerseren) reported 25 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Luke Hearns (@LHearns2) reported 26 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Faisal 🔻 (@faisal9051911) reported 28 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  William (@dxgl_org) reported 35 minutes ago

  @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

• 
  Tariq Ponir (@hyperactve) reported 37 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  jen (@JackalopePoop) reported 37 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 37 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Prabhakar (@Prabhakar_Mahe) reported 38 minutes ago

  @Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently

• 
  Michael Briggs (@MichaelBriggs2) reported 38 minutes ago

  @Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??

• 
  Kvng (@Kvng4r) reported 40 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  Vikram (@v1krams) reported 43 minutes ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  Naomi (@bluenaomi) reported 50 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported 50 minutes ago

  Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

• 
  MightyRaiderTV (@MightyRaiderTTV) reported 53 minutes ago

  why ******** does @Microsoft @Outlook @MicrosoftHelps hide the talk with an agent option ffs im just tryna recover my account but the recovery code service is broken!

• 
  Oktay (@OktayAykut1) reported 57 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Kelsey Goodwin (@kelseyg2010) reported 59 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Trump/Vance🇺🇸TRUE AMERICAN PATRIOT Ticket‼️🇺🇸 (@gina_knight) reported 1 hour ago

  Did you know if you use Outlook email and want to insert an American Flag emoji, there isn’t one? There’s a gay pride and a rainbow flag though. Fix that @Outlook 🇺🇸🇺🇸🇺🇸

• 
  Timothy Nichols (@nichols_ti28279) reported 1 hour ago

  @MartGHtTx @Outlook Volan_xyber can fix this.