Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (51%)
• Errors (24%)
• Website Down (24%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
London	Sign in	54 minutes ago
Liverpool	Sign in	2 hours ago
Township of Middle Creek	Sign in	3 hours ago
Warsaw	Sign in	3 hours ago
Quito	Sign in	3 hours ago
Santo Domingo	Sign in	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 3 minutes ago

  @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

• 
  Jake (@NiKes619) reported 5 minutes ago

  @Outlook the new Outlook performance is just TERRIBLE.

• 
  Cheekyman81 (@1_hsm) reported 5 minutes ago

  @Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.

• 
  maybe: rockie/pops 🤠 (@gooddadgenes) reported 7 minutes ago

  it seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook

• 
  Ayah 𓂆 (@Ayoosh284) reported 8 minutes ago

  @AzizSafi17 @Outlook I have the same issue it started on Feb the 7th

• 
  star🧚🏻‍♀️ (@zxcbnmjklyf) reported 8 minutes ago

  @Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.

• 
  Cindy Bisset (@bisset_cindy) reported 11 minutes ago

  @Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********

• 
  Lewis Fox (@Lewi54ox) reported 11 minutes ago

  @Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬

• 
  🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reported 12 minutes ago

  Unable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft

• 
  Wittig Lyon (@ibn_wittig) reported 13 minutes ago

  @hameedkanz @Outlook @Live Are you having installation problem or data loading problem?

• 
  𝙈𝙞𝙢 (@Mari0am) reported 13 minutes ago

  @Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?

• 
  🌟Aalyaa🌟 (@aa1yea) reported 13 minutes ago

  Why are @beehiiv newsletters not being delivered to @Outlook? Is it a glitch?

• 
  Ron (@RonPipes) reported 18 minutes ago

  @Outlook Fix it please . 💔#EX1255397

• 
  Chris Pred (@ChrisPred) reported 20 minutes ago

  @keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.

• 
  Gary Mehaffy (@gmehaffy) reported 20 minutes ago

  Is @Outlook down again? Having major issues on every device for hours

• 
  Francis Bacon 🥓 (@mundosimulado) reported 23 minutes ago

  @Outlook It’s a real ****, the last Windows updates turn my laptop very slow and Outlook classic don’t work anymore. I demand refund a refund of my money.

• 
  Daniel Burapavong (@TD2timeMVP) reported 28 minutes ago from City of Atlanta, Georgia

  Tried the new Outlook app on Windows 11 for a few weeks and reverted back to classic cause of weird email formatting issues. In replies, my emails were returned all stretched out and looked out of whack. @Microsoft @Outlook @Windows

• 
  CA Shrenik Gandhi (@shrenikmgandhi) reported 30 minutes ago

  @Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.

• 
  Cheekyman81 (@1_hsm) reported 31 minutes ago

  @Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 32 minutes ago

  @Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.

• 
  J.T. (@Joseph3T) reported 40 minutes ago

  @Outlook customer service is absolutely terrible…

• 
  Nayeem (@Nayeem_747) reported 41 minutes ago

  @Outlook My account is locked without any reason I tried to verify with phone number still it’s not working

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 48 minutes ago

  @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 50 minutes ago

  @Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team

• 
  M$. FIT (@1BOMBDIGGITYBOO) reported 51 minutes ago

  My reminders ain’t reminding. Fix it! @Outlook

• 
  NEO_England (@NEO_England) reported 52 minutes ago

  @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

• 
  Emmanuel J (@EmJy26) reported 53 minutes ago

  @Outlook is there any ongoing issues with outlook especially for suddenly quarantine of emails?

• 
  Keegan Lanier (@keeganlanier) reported 57 minutes ago

  Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge

• 
  gee spang (@spangger) reported 1 hour ago

  @Outlook How neat! Pity you CC and BCC lines are totally fvcking broken in the Android app and just do totally random auto populates and overwrites. #techGarbage

• 
  Jose Luis (@hellovaras) reported 1 hour ago

  @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft