Is Outlook.com down?
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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
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Sign in (53%)
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Website Down (25%)
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Errors (22%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Errors | ||
| Sign in | ||
| Errors | ||
| Errors | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Farah
(@iamfarahhhhhhhh) reported
@ifeanyi_aguzie @MicrosoftHelps @Outlook Hi! Can you helo me too how you could reaccess to your microsoft account? i have the same problem.
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🕊️Byte💙Star🕊️
(@BytestarX) reported
@Outlook Saving attachments to OneDrive does not work in the new Outlook, whereas it works in Outlook (Classic) without any problems. What could be the reason for this?
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D
(@amph350) reported
@Outlook hey fix the too many request thing, i cant log in for about two months now
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Janie Ho • NYC 🍒
(@janieho16) reported
@Outlook Does anyone have this issue with Outlook email app? 6x in months On top of that, outlook/.com emails go to junk or don't deliver a lot Body of my mobile app email draft is blank upon opening the draft This is really disatrous and detrimental. This is in MSFT forums a lot, too
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Amy Lynn
(@AmyLynnOrg) reported
I highly suggest after your last "crash" that you lied about that indeed happened 2 weekish ago.. you fix the spam filter. Many legit BIG name companies you keep marking as spam/junk. I wonder if they can sue... @Outlook @MSFT365Status @MicrosoftHelps And don't reply with BS about me setting up filters when I already have them and you ignore them. Wasn't an issue till about 2 weeks ago. But I'm 100% sure you are going to lie and reply. I'm a computer geek, save your lies for someone else.
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the pseudokings
(@pseudokings) reported
@Outlook fix your ******* app on Android. I should have received 2 order confirmation emails today but haven't got either. And yes, I checked your insufferable junk mail folder that half of my important emails end up in no matter what settings I change or accounts I white list.
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Assiah
(@Aza09100) reported
@ginez_17 @Outlook same issue, have you find a fix ?
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Hillehome Videos
(@HillehomeV) reported
@Outlook Is there some kind of outage I don't know about? I can't send, receive, or even delete emails in app or in browser. No, my storage is not full.
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Lunares Olé
(@Lunares_Ole) reported
@3b3zem_aly @Outlook @MicrosoftHelps I have the same problem!!! Frustrating!!!
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Resist and Persist
(@chrsdcook) reported
@Outlook PLEASE fix search function on Outlook/Hotmail ASAP! I am unable to search emails and respond to earlier emails and threads and it is disrupting my work! Tons of other people complaining about same problem. Please fix ASAP thank you!
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Midhun
(@M1dhun_P) reported
@Outlook I need help, I locked out from my personal account. Can't reset the password cause i enabled 2 factor authentication i accidentally remove the account from authentication app. I have the secondary email and phone number but it's not allowing me to login through that
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Hillehome Videos
(@HillehomeV) reported
@Outlook None of those things work. The problem is on all my devices whether using the browser or app. I'm wanting to chat with support, but I can't seem to get to a real person. What hours is chat available?
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del
(@delbani1) reported
@MicrosoftHelps @Outlook Hello I have trying to contact support many times yet no solution for my problem
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Taz 泰秀樂
(@tazorack) reported
@Outlook when can you guys fix the new outlook desktop program so that it can function and have the features of the old outlook program you took from us? It still is struggling to paste excel charts and this is an issue I reported for over more than a year.
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John Ellison
(@johnellison) reported
Please don't email me at the moment, @microsoft @Outlook is down on my PC issue might be wider than just me
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David Phillips
(@dinksinct) reported
@Outlook "focused inbox" is terrible, who approved this to default to "on"? Fire them, demote them to coffee runner. Miserable feature and you force us to use google to learn how to turn it off!
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🕊️Byte💙Star🕊️
(@BytestarX) reported
Saving attachments to OneDrive does not work in the new Outlook, whereas it works in Outlook (Classic) without any problems. What could be the reason for this? @onedrive @Outlook
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Shecky - Just me, Ninja Warrior
(@SiliconShecky) reported
Microsoft Outlook on Android notifications are broken. How? You keep getting them after you swipe them away and show up wrong anyway. @Microsoft @Office @Outlook
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killluh.
(@kurvequeen) reported
@BallNisMyHobby @Outlook The update is absolutely horrific. I cant find anything. Forwarding dont mean attachments are attached. Just terrible
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Mitch
(@donttreadbub) reported
@Outlook @BillGates From overzealous spam filters, to the need for an authenticator app, to terrible UI, what a trash product. Probably great for IT guys that bill hourly and fix things that shouldn't break.
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America First JanieB
(@SC_Gracie) reported
@KathleendeMaCa2 @Outlook @MicrosoftHelps is not "helpful". Our business has been disrupted by ongoing issues with Exchange and they don't seem to care. I'm beyond frustrated with #Microsoft365
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Janie Ho • NYC 🍒
(@janieho16) reported
@Outlook Microsoft Outlook mobile app is scary. Anyone have issue with the body of draft emails disappearing, permanently, when opening? 6x long draft emails, weeks' research. Gone on desktop too. Forums have the same issue. DM support here takes wks to converse, always forgets issue🙄
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Joost
(@__joost_) reported
Going in circles with Microsoft Outlook support. Via support I am only being redirected. So far that resulted in 6 separate cases and no @outlook that anyone is actually fixing my issues. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps
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Joost
(@__joost_) reported
Going in circles with Outlook support. Via the support channels I am only being redirected. That resulted in 6 separate cases and no "outlook" that anyone is actually fixing my issue. I already have no mail for a week on my office 365 subscription! @outlook @MicrosoftHelps
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Ian Knight
(@zort70) reported
Slightly odd @microsoft @Outlook issue, one for the testing nerds. We are loading saved outlook emails into our system, but the time we extract doesn't match the time on screen in outlook 1/n
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Amy Lynn
(@AmyLynnOrg) reported
I highly suggest after your last "crash" that you lied about that indeed happened 2 weekish ago.. you fix the spam filter. Many legit BIG name companies you keep marking as spam/junk. I wonder if they can sue... @Outlook @MSFT365Status @MicrosoftHelps And don't reply with BS about me setting up filters when I already have them and you ignore them. Wasn't an issue till about 2 weeks ago. But I'm 100% sure you are going to lie and reply. I'm a computer geek, save your lies for someone else.
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Wouter Staelens
(@wstaelens) reported
hmm @Outlook down?
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Mikai
(@Mikaidesu) reported
@Outlook Why do you make it so difficult to recover an email. like i been trying for over a damn year to recover this email and i just forgot the password and the number attached to it i no longer have but i need access to that email for literal work. The FORM you have is trash FIX THIS!
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Rakesh
(@Rakesh51578159) reported
Dear Microsoft Support Team, I am writing to report an issue with the Outlook mobile application on Android. The app consistently crashes immediately upon launch, making it unusable. I have tried restarting the device and reinstalling the application. @Outlook @Microsoft
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Ian Knight
(@zort70) reported
Question is whether this is an @outlook / @Microsoft issue or our issue, can't see a way to determine the true time as the saved file doesn't have any clue as to what it should be and we can't assume that every email file is one hour out 4/end