Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (66%)
• Errors (17%)
• Website Down (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Ashburn	Errors	5 hours ago
Plymouth	Website Down	15 hours ago
Simpsonville	Errors	15 hours ago
Seaford	Sign in	18 hours ago
Orillia	Sign in	19 hours ago
Bradford	Sign in	19 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Richards (@DRichards25) reported 3 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Wild (@Wildlvl) reported 5 minutes ago

  @Outlook WHAT ARE YOU DOING???! WE ARE STILL WAITING FOR YOU TO FIX THE ISSUE!! MY WORK DEPENDS ON IT

• 
  Dean (@dwpilgrim) reported 8 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  Lauren Turner (@BabyfaceLau) reported 8 minutes ago

  @BennyHall17 @Outlook Oh really? I had a look online about any issues and it said it was all working! That makes sense, thanks for the update!

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 9 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 9 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Asbjørn (@a_arknu) reported 10 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  Kit Oldfield (@KitOldfield) reported 10 minutes ago

  @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

• 
  David Moreno (@davmoreno) reported 12 minutes ago

  @Outlook Read the room. Your outage has affected millions (including myself) today. I can't tell if I have inbox overload if I can't access my inbox...

• 
  Mark Young (@2_youngy) reported 14 minutes ago

  @Outlook your emails are still not working!

• 
  eloise (@eloisecampbel45) reported 15 minutes ago

  @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

• 
  alli. (@lovemesomeALLI) reported 16 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  LaubeQ (@LaubeQ28) reported 16 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Faisal 🔻 (@faisal9051911) reported 28 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  K2 (@whatbluecheck) reported 29 minutes ago

  @Outlook Hotmail access has become impossible. With password "You've tried to sign in too many times with an incorrect account or password." and then with phone verification "That verification method isn't working right now." What the hell Microsoft??? Locked out of emails for a couple of weeks now.

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 29 minutes ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  Dodgy Anon (@DodgyAnon) reported 30 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Ms.Tab00 (@MsTab00) reported 37 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  TONY SANDERSON (@EMANONF1) reported 38 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Ad Libitum (@JSokaza) reported 38 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 38 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Chris C-W (@cwiggy) reported 46 minutes ago

  @Outlook outlook mail down all day today. Prompted to enter password multiple times. Can’t clear existing emails. What’s going on?

• 
  Leeora (@LeeoraEl) reported 49 minutes ago

  @nikitheshrimper @Outlook 1/2 Had the same issue all day. Still have issues but my emails are slowly loading. I deleted mail, hard rested the IPhone. Reinstall mail with the OUTLOOK option. Did password reset. Logged in with new password, let mail fetch every 30 minutes, slowly I’m getting my emails.

• 
  Dyspocito / dyspocito.bsky.social (@dyspocito) reported 49 minutes ago

  So I’m just completely locked out of my @Outlook account with no possible way to login.

• 
  Ofelia lizcano (@Ofelializc12198) reported 53 minutes ago

  @Outlook have had my Hotmail for like 20 years and now I can’t get in. I hate the world we live in where I can’t just talk to someone and solve the problem. Literally everything is useless for support. Companies don’t care to help you anymore.

• 
  RAV3N9999 (@rav3n9999) reported 54 minutes ago

  @MSFT365Status Hi @Outlook and @MSFT365Status It has been >24hrs and lots of us did the steps you listed. I myself just tried to access my email accounts a minute ago through ios email app and also Outlook email app. This is still NOT working! It keeps asking for entering the captcha codes and not excepting the entered password! Can you please prioritize the resolution of this access issue?

• 
  Gurjot S (@drewbiebertbh) reported 55 minutes ago

  @Outlook fix the issue pls

• 
  James Alexander (@justjamess87) reported 57 minutes ago

  @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

• 
  devin donnegal (@devin12557696) reported 58 minutes ago

  @ClubFilth @daveb1893 @Outlook You cannot read emails on the app if the server forced a log out and will not allow a new login

• 
  B. (@Drum_y) reported 58 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?