Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (25%)
• Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Website Down	2 hours ago
London	Sign in	4 hours ago
Nottingham	Errors	8 hours ago
Southend-on-Sea	Sign in	8 hours ago
Brest	Errors	11 hours ago
Madrid	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Taz 泰秀樂 (@tazorack) reported 9 minutes ago

  @Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?

• 
  Gaurav (@XkonchadyX) reported 10 minutes ago

  Is @Outlook owa down?

• 
  autumn 🍓 (@autumnisicy) reported 11 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  Erick Salas (@MEGAARICK) reported 11 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Godfortherestofus✝️📚💯 (@God4TheRestOfUs) reported 12 minutes ago

  @MSFT365Status it’s affecting regular Outlook accounts that are not business but are personal paid. my @outlook is down it’s very severe every account I have relies on two factor authentication through your email which means I’m fu..ed Thanks to this.

• 
  ✨Luminous✨ (@wxkeup_1) reported 12 minutes ago

  @Outlook why is password sign in constantly unavailable to my hotmail (outlook) account 90 percent of the time, requiring me to use sign in using a code? As someone who has had this email account with you for 25 years - it has become infuriating to use.

• 
  Sophie (@casualtyfan2809) reported 15 minutes ago

  Hey! @Outlook I've had enough of this, you've got to stop the scam emails on your app. Today I had 10 scams and I reported them, and reported them again on my junk mail! If you can't help me with this then, I will complain about this on going issue to your management!

• 
  osman (@osman_cetin) reported 20 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  Goying Postal Groyper (@GoyingPostal) reported 24 minutes ago

  @Outlook can you stupid ******* fix your Indian code?

• 
  Jessica LoPresti 🦋 (@LoPrestiJessica) reported 31 minutes ago

  @Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.

• 
  Jay ♡ (@xwxfoxie) reported 36 minutes ago

  @lostliano @Outlook @Microsoft I see a lot of people hating on you which isn’t fair - I can see the effort, but I think the main issue is the typography - it just feels “off” (and then I’m not a fan of the tab switcher) - but other than that it is really really really good. Good work!

• 
  BBeav-8 (@BBeav_8) reported 40 minutes ago

  Weird #outage today. I can’t access @Outlook at all, but some of my coworkers can, but some of their apps don’t work. I am truthfully in the “this really sucks” category. Have things to do.

• 
  Velth3 (@H3Velt) reported 41 minutes ago

  It would be great if Microsoft could fix its Outlook email delay issues…😡 Some of us, have work to do. What a major disruption!!! @Outlook @Microsoft

• 
  Seren Söyler (@soylerseren) reported 41 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Bonynea (@Bonynea) reported 42 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Sedal Gürses (@sgg1903) reported 43 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Rahul Ratan (@Cipher_Manic) reported 43 minutes ago

  @Outlook Is there any outage? Suddenly, all incoming & outgoing emails stopped, neither were there any mail demons errors #OutlookOutage #MicrosoftOutlook ?

• 
  The SuparUser (@suparuser) reported 44 minutes ago

  Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

• 
  paula atkinson (@xmckeallax) reported 46 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  None of These Candidates (@noneofthesecand) reported 46 minutes ago

  Trying to think of a way @Outlook or @MicrosoftHelps could be EVEN MORE retarded but I can't think of a way. You and your DEI hires just add spam calendar invites without even asking me... Then I can't use the app bc you want me to login with Outlook which is RETARDED because...

• 
  The CyberSec Guru (@thecybersecguru) reported 47 minutes ago

  @JethroScarecrow @Microsoft @Outlook Yeah. I understand your frustration..Heck even xbox Was down a few hours ago. What the heck is happening with ms these days god knows

• 
  NewsMän (@KueddeR) reported 51 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  ❄️ Mahkarona (@Maha_Kh_Alt) reported 51 minutes ago

  @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

• 
  Liam_profile (@Liam_profile) reported 51 minutes ago

  @Outlook is down and suddenly the entire corporate world has remembered how dependent we are on email. 💀 Emails delayed. Messages failing. Login issues. People refreshing Outlook like it’s going to magically fix itself. One cloud outage → millions of workflows pause. The internet runs on infrastructure most people never think about… until it stops working.

• 
  Cédric Krier (@cedrickrier) reported 52 minutes ago

  And again broken outlook is rejecting our emails for no valid reason. **** YOU @Microsoft @Outlook

• 
  Michael Briggs (@MichaelBriggs2) reported 58 minutes ago

  @Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??

• 
  April 🐭 (@1967Christian) reported 59 minutes ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  Being ದೀಪಕ್ (@Beingdeepak7) reported 1 hour ago

  1/2 @Outlook i thought it was only me. Everyone is know is facing the same issue. Logged out of outlook. It's asking for new login with 2 factor authentication. I never did it. I downloaded 2 factor authentication app now the fun part

• 
  Andrew Pereira (@AndrewP204) reported 1 hour ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

• 
  ATMOSARRISES (@XsinandtonicX) reported 1 hour ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn