Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/20/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (45%)

    Sign in (45%)

  2. Website Down (32%)

    Website Down (32%)

  3. Errors (23%)

    Errors (23%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
ColombiaBogotá Website Down
United StatesSturgis Errors
United StatesSan Diego Sign in
United KingdomBicester Errors
ChileSantiago Website Down
NetherlandsAmsterdam Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • sherraelachhu Sherrae Lachhu (@sherraelachhu) reported

    @Marx8385 Thanks! Unfortunately it didn’t work for me. I even tried blocking the emails but they still keep coming from the same email addresses. I think it’s a @Office @Outlook issue tbh. It’s shameful.

  • DonnyMac19 Donald MacGregor (@DonnyMac19) reported

    @Itsacon10 @Outlook Loads of people are having the same problem. The articles they send are no help at all.

  • kelseyg2010 Kelsey Goodwin (@kelseyg2010) reported

    @Outlook any chance you can tell me why my outlook is all of a sudden saying "connection to server failed" and all of my stuff is gone from my mail app on iphone? Everything works on the outlook app & website but not the mail app.

  • BillyHoward423 Billy HowRad 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@BillyHoward423) reported from Dumont, New Jersey

    @Kaylu07 @Outlook I was going to say there’s definitely an outage. Don’t make it seem like I’m making this up. And now that I’ve searched it hundreds of people are also experiencing issues!

  • sasamonica0215 hahamonica (@sasamonica0215) reported

    @Outlook @Tech_updates0 My outlook live and office mails are both not working

  • iamAkshayHalder Akshay Halder (@iamAkshayHalder) reported

    @Outlook server busy

  • TashaSaul Natasha Saul (@TashaSaul) reported

    @JadeDonnelly11 @Outlook Same here. Updated my phone, deleted & added the account again, still getting the cannot connect to server message 😩

  • Kaylu07 Kelsey Lucero (@Kaylu07) reported

    @Outlook @BillyHoward423 iPhones haven’t been able to receive mail for about 8 hours because the server isn’t connecting. There is an outage. Fix it.

  • cici_interlude Hov Neice 💋💎 (@cici_interlude) reported

    @Outlook this spam is crazy y'all need to fix it

  • TopazStudiosCOM TopazStudios.com (@TopazStudiosCOM) reported

    @BlkThemyscira @Outlook @Outlook fix this! Have paid for Outlook for many years but this month the amount of junk mail is over the top. Receiving dozens of junk emails every few minutes. Marking each as junk and reporting them does absolutely nothing.

  • ratszack Zaxster (@ratszack) reported

    @Outlook The amount of SPAM that I’m receiving in both of my hotmail accounts the past 3 months is maddening. I’m thinking of switching to gmail. I have no problem with SPAM on that business email. Do something! #Microsoft #Outlook #SPAM

  • adam_8399 Ajay💸 (@adam_8399) reported

    @tvsucksballs @Outlook Same problem here all day long

  • zeeladeela D.D. Gabbana (@zeeladeela) reported

    @Outlook @cathytiffany Outlook- it’s not us it’s you. this was really bad a month or so ago, then you fixed it and now it’s happening again. we don’t all need to change our filters you need to fix the problem. We already have jobs!

  • KateNowHarrison Kate Harrison (@KateNowHarrison) reported

    Help me Twitter! Text being auto-deleted in Outlook (not just when I type) and all emails being deleted. I can’t find a fix online. Can anyone on here help? @Microsoft @Outlook

  • BillyHoward423 Billy HowRad 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@BillyHoward423) reported from Dumont, New Jersey

    @Outlook is Outlook down? Having issues sending receiving emails.

  • shiborilady Vicki Ivancik (@shiborilady) reported

    @JadeDonnelly11 @Outlook I’m having problems too. My tech friend said to give it a day, it will straighten out.

  • FastcoLtd Fastco (Fasteners & Fixings) Ltd (@FastcoLtd) reported

    @Outlook are there problems receiving eMail. We haven’t received any eMail for over 5 hours but can send ok

  • arman19981 WOLFY (@arman19981) reported

    @kevinro53650699 @Outlook @Tech_updates0 Yeah same here thought I was the only one must be a glitch

  • delacombo 𝕛ā𝕤ö𝕟 (@delacombo) reported

    @Outlook I have been having issues with good email and safe-listed email going to my junk folder. But then an actual @microsoft.com email goes to my junk. Like, huh?? What is going on with the junk filter?

  • RaymondKroon Raymond Kroon (@RaymondKroon) reported

    @Outlook I have 20 years with this outlook account and now you said that the only solution is that a ******* BOT will make solution for this problem?.... **** off!!!

  • InvestorHex HEXInvestor 🐢 | 5555 Club | Maximus (@InvestorHex) reported

    @JuliaEason @Outlook And me but they ignored me! They will blame it on you! They clearly got an issue.

  • Murky_watters Murky_waters (@Murky_watters) reported

    @BillyHoward423 @Outlook There's definitely an outage. I haven't been able to receive emails since the 11th.

  • IraAbbott42 Ira Abbott (@IraAbbott42) reported

    @Outlook Why do my OSX outlook instance suddenly not display attachments? Not cool. Not cool at all. Please fix this SHOW STOPPER bug IMMEDIATELY !!! 😡😡😡😡

  • RichTheNewbie Rich The Newbie (@RichTheNewbie) reported

    @Outlook what is going on with your spam filters? For weeks now, excessive amounts of spam is reaching my inbox (and from searching around it sounds like many people are having the same problem). Can’t remember it ever being this bad in over 20 years. #Outlook

  • InvestorHex HEXInvestor 🐢 | 5555 Club | Maximus (@InvestorHex) reported

    @Outlook hey when you going to fix your app on iOS? I see you just been sending the normal automated response to people! Sort your 💩out!

  • LordWill0722 Will (@LordWill0722) reported

    @Outlook All fixed up. Must of been some server issues Saturday. I can connect and retrieve mail fine now via the mail app. Thanks for replying

  • sasamonica0215 hahamonica (@sasamonica0215) reported

    @Outlook My hotmail and my edu email(which is an outlook office 365 email account)is out on my iPhone from noon today. Also I tried to log into the web version of outlook from my browser from computer, the hotmail one is not working no matter what, 500 error keeps popping up

  • LordWill0722 Will (@LordWill0722) reported

    @Outlook iOS mail app not connecting. Website works fine. Other non-outlook accts are fine. Removed and re-added account on iOS > Connection error. Seems other users as well. Happening all Saturday #iOS #mail #hotmail

  • TopazStudiosCOM TopazStudios.com (@TopazStudiosCOM) reported

    @BlkThemyscira @Outlook @outlook What's going on? Have you been hacked? Woke up today to dozens more spam messages... some not vetted by your filter and those that were are all same junk as yesterday so obviously your reporting feature is broken.

  • iMiah_ iMiah (@iMiah_) reported

    @Outlook @JuliaEason Same issue here, any update? I've tried everything in the link to no avail.