Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/23/2026 16:10

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (61%)

    Sign in (61%)

  2. Website Down (22%)

    Website Down (22%)

  3. Errors (17%)

    Errors (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesGlendale Heights Sign in
United StatesBenton Harbor Errors
CanadaLondon Sign in
United StatesAlbuquerque Errors
CanadaMontréal Sign in
United StatesAlbany Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • PriteshHindocha Pritesh Hindocha (@PriteshHindocha) reported

    @Outlook app crashing after the latest iOS update. Cannot get into emails and I’m on the road travelling! Need this sorted now as I’ve seen many others complain of the same issue!

  • MediaMktgGuy Walter Levitt (@MediaMktgGuy) reported

    @Outlook just me, or is the latest iOS update crashing for others too ? Have tried deleting and Reinstalling, but the same issue

  • ComplaintBox12 Complaint Box (@ComplaintBox12) reported

    @Outlook Any update on this? Issue still persist after last night app update. For me it only on iPhone SE devices.

  • JoelGeller Joel Geller (@JoelGeller) reported

    @reednic @Outlook Exact same issue here. Eagerly waiting a new push that will fix this so I can access my mail and calendar

  • JoelGeller Joel Geller (@JoelGeller) reported

    @Outlook @johncolucci Exact Same issue here

  • Lindysue5997 Linh Phạm (@Lindysue5997) reported

    @Outlook I want to add a new recovery email to my hotmail account but I can’t sign in to my old recovery email to get code. What I need to do now?

  • leonlalieu Léon Lalieu (@leonlalieu) reported

    Unfortunately still no fix. @Outlook can you give an estimate?

  • jackmstrader Jack Strader (@jackmstrader) reported

    @Outlook I attempted to change my organize by thread settings on my iOS outlook app and now it is constantly crashing. I notice this is a widespread problem do we have a workaround or an ETA on a fix?

  • ETCLuxuryTravel Everyday Travel Concierge (@ETCLuxuryTravel) reported

    @Outlook @johncolucci Same issue here

  • JamesC88826420 James C (@JamesC88826420) reported

    @Outlook @johncolucci Having the same issue.

  • jeremyweisser jeremybearimy (@jeremyweisser) reported

    @Outlook @ComplaintBox12 @Outlook we have many users reporting this issue. Is there an update? When can we expect this to be addressed?

  • Mariah_Memoirs Jobsy (@Mariah_Memoirs) reported

    @Outlook @ComplaintBox12 The latest app update 4.2238.1 still has not fixed the issue!! Please help.

  • ETCLuxuryTravel Everyday Travel Concierge (@ETCLuxuryTravel) reported

    @JamesC88826420 @Outlook @johncolucci Same issue here

  • tony_carazo Tony Carazo (@tony_carazo) reported

    @ComplaintBox12 @Outlook i’m experiencing the same issue.

  • metanoia_r Agripino (@metanoia_r) reported

    @Outlook Problems with massive spam e-mails of IA origin arriving in spam folder. I have reported it as phishing and also blocked senders but more and more spam e-mails keep arriving. Do you have a more severe tool to stop these e-mails from arriving?

  • JGVOICE John Goldsmith (@JGVOICE) reported

    @Outlook - Update 4.2238.1 for iOS (iPadOS 15.7) does not fix crash. Updated yesterday, turned off “show messages in threads”, all ok yesterday, but after restart today the app has reverted to showing msgs in threads although setting shows it as off. 1of2 …

  • MariusSkovli Marius A. Skovli | #MVP (@MariusSkovli) reported

    What’s up @Outlook? I am having a strange problem with my MacBook Pro M1 Max. Sometimes, I get emails with what seems like greek as the display language. When hitting reply, it changes to the correct terminology—I tried reinstalling. Using M365 Apps from #MEM #Intune. Any idea?

  • Emrikol07 Norman (@Emrikol07) reported

    @Outlook The new web ui is total crap, please change it back. When trying to send an email I am constantly getting an error message "this message can't be sent because at least one recipient isn't valid". This is because the intellisense on the To line is broken.

  • KtuluRose Allison Dougherty (@KtuluRose) reported

    @Outlook Hello. I am currently having problems sending emails. How do I resolve this issue? I am not tech savvy and would like help.

  • JoelGeller Joel Geller (@JoelGeller) reported

    @reednic @Outlook At least push out a hot fix that will reverse the organize by thread so we can access the app!!!!!

  • david_brown14 David Brown (@david_brown14) reported

    Thank you @Outlook for pushing a fix tonight.

  • ComplaintBox12 Complaint Box (@ComplaintBox12) reported

    @Outlook Is there any ongoing issue with outlook app crashing on iPhone SE with iOS 16.2? Observed on couple of devices now.

  • glasslawyer Chuck Lloyd (@glasslawyer) reported

    @Outlook @PriteshHindocha Any estimate as to when this issue will be resolved? There are a lot of us out here who can’t access our email.

  • johncolucci John Colucci (@johncolucci) reported

    @Outlook Also when I’ve tried to toggle it on/off (Thread) to trick it, it just freezes to the point in which if I reopen the app, restart the device (both iPad/iPhone), it crashes and I have no choice but to delete/reinstall, which also does not solve the issue.

  • Lindysue5997 Linh Phạm (@Lindysue5997) reported

    @Outlook I want to add a new recovery email to my hotmail account but I can’t sign in to my old recovery email to get code. What I need to do now?

  • SiddhantHira 🇺🇦 Siddhant Hira🌻 (@SiddhantHira) reported

    For my second @Outlook piece: "The dissonance between #India and the #US about the F-16 deal with #Pakistan could certainly become a point of discontent but both powers understand well that their relationship is far from being dependent on the outcome of such issues alone."

  • naheemmatloob Naheem Hussain (@naheemmatloob) reported

    @Outlook hotmail service down

  • oby_uno mark o'brien (@oby_uno) reported from Rockingham, State of Western Australia

    Hey @Outlook what’s the ETA on a fix for the crashing iOS app? If it’s not soon, I’m going to need to invest in a decent alternative. This is taking too long for a critical app.

  • JGosnellNews Jackson Gosnell (@JGosnellNews) reported

    Hi @Outlook, there is an issue when someone types "thank you" where the email highlights the text in blue and then freezes and the email/page becomes unresponsive. You should fix this.

  • PriteshHindocha Pritesh Hindocha (@PriteshHindocha) reported

    @Outlook @Outlook when is the fix coming? At the very least you should rollback the update!