Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (48%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Hastings	Sign in	18 minutes ago
Albuquerque	Sign in	2 hours ago
Paris	Sign in	8 hours ago
Charlottetown	Errors	13 hours ago
Noves	Sign in	13 hours ago
Festus	Website Down	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DrEvil (@DrMaryHolden) reported 5 minutes ago

  @CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software

• 
  H_O_ward (@xbonz08) reported 6 minutes ago

  @Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.

• 
  Andrew Hopkins (@F19ADH) reported 7 minutes ago

  I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

• 
  Cédric Krier (@cedrickrier) reported 10 minutes ago

  @Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.

• 
  BhagsNStonks (@BhagsNStonks) reported 11 minutes ago

  @retrobike_c16 @Outlook Cut down your image size in paint or preview in Mac. Then make the signature in word. Only way I could get our team to have consistent signatures

• 
  Mary N-T (@MaryNT16) reported 12 minutes ago

  @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

• 
  the man among gods 🧛🏿‍♂️ (@themanamonggods) reported 12 minutes ago

  @PatriotWalker @Outlook @Microsoft I'm going through the same issue here

• 
  Liam Donoghue (@LiamD21) reported 12 minutes ago

  @Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous

• 
  Ali. Me (@AlisonWagstaff3) reported 13 minutes ago

  @Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too

• 
  Manas Mahodaya (@manasmahoday) reported 13 minutes ago

  @Outlook i have a hotmail account and the old password is not accepting and when I am going through m2f 2 fact auth it is not working cannot change the password

• 
  em-j rabbitwolf (@emjrabbitwolf) reported 15 minutes ago

  @Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.

• 
  Daniel Burapavong (@TD2timeMVP) reported 18 minutes ago from City of Atlanta, Georgia

  Tried the new Outlook app on Windows 11 for a few weeks and reverted back to classic cause of weird email formatting issues. In replies, my emails were returned all stretched out and looked out of whack. @Microsoft @Outlook @Windows

• 
  maybe: rockie/pops 🤠 (@gooddadgenes) reported 19 minutes ago

  it seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook

• 
  Catalin (@catalinmpit) reported 19 minutes ago

  It looks like Outlook flagged emails for @Documenso, anyone know how I can fix this fast? cc @Outlook @MicrosoftHelps

• 
  Gary Mehaffy (@gmehaffy) reported 22 minutes ago

  Is @Outlook down again? Having major issues on every device for hours

• 
  susannah (@susannahj55) reported 22 minutes ago

  @Outlook do you have a UK based telephone support team , we are having issues but keep having to wait for your LA based team to start work before we can get help

• 
  Jan-Henrik Damaschke 🦋 (@JanDamaschke) reported 28 minutes ago

  @gdlinux @Outlook I'm always for open source, but running your own email server was traditionally a hurdle. Any suggestions?

• 
  Shaun (@shaun19791) reported 29 minutes ago

  @Outlook A Chinese bot (gov) has hacked my account, I’ve still got some access and can see they are scamming people. Reported to you guys and response is fill a form in and no response. Server side rules that I can’t fix despite PW change and forced logoff. Not good

• 
  Mark (@miningmark48) reported 38 minutes ago

  Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.

• 
  Fai (@faithedragon) reported 38 minutes ago

  @MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?

• 
  Wittig Lyon (@ibn_wittig) reported 39 minutes ago

  @hameedkanz @Outlook @Live What's the error message? Is it csv or?

• 
  Declan Lane (@lane_declan) reported 41 minutes ago

  @michaelhannaa @Outlook Terrible.

• 
  David Nsiyona (ↁαŁε) (@DNsiyona) reported 43 minutes ago

  Lose the phone with your authentication app and you're in for the ride trying to login to your account! Many codes sent today mbu try again tomorrow @Microsoft @Outlook

• 
  JoeGeeky (@JoeGeeky) reported 44 minutes ago

  @Microsoft @Outlook What's the point in sending 'Feedback' using the "Feedback Hub" if there are no answers and things don't get addressed? Myself and others have reported exploit issues in Outlook and other apps... and nothing... silence...

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 51 minutes ago

  @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

• 
  nkk501 (@nkk8314) reported 56 minutes ago

  @Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification

• 
  Ayah 𓂆 (@Ayoosh284) reported 57 minutes ago

  @AzizSafi17 @Outlook I have the same issue it started on Feb the 7th

• 
  Magenta (@MagentaHere) reported 1 hour ago

  @Microsoft @Office @Outlook I am unable to sign in so cannot get support for being locked out of important account. Please message me as a matter of urgency. I reside in the UK.

• 
  Old Man Axlzero (@axlzero666) reported 1 hour ago

  @Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you

• 
  Wittig Lyon (@ibn_wittig) reported 1 hour ago

  @hameedkanz @Outlook @Live Are you having installation problem or data loading problem?