Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (57%)
- Website Down (24%)
- Errors (18%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Bordeaux
|
Errors | 2 days ago |
 Exeter
|
Sign in | 3 days ago |
 Toronto
|
Sign in | 4 days ago |
|
Treorchy
|
Errors | 5 days ago |
|
Portsmouth
|
Sign in | 5 days ago |
|
Edmonton
|
Website Down | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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JJ (@JJimisen) reportedMicrosoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook
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📱 (@TM_Doug) reported@Outlook Can ya fix this PLEASE?
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Being ದೀಪಕ್ (@Beingdeepak7) reported1/2 @Outlook i thought it was only me. Everyone is know is facing the same issue. Logged out of outlook. It's asking for new login with 2 factor authentication. I never did it. I downloaded 2 factor authentication app now the fun part
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ATMOSARRISES (@XsinandtonicX) reported@Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn
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Red Beard Real Estate (@HowardRoark90) reported@autodidaQt @Outlook @Microsoft Outage aside, I don’t understand the hate for outlook
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Red Beard Real Estate (@HowardRoark90) reportedHalf my team can’t use their @Outlook, but half can 🤔 What gives, @Microsoft? Frustrating af 😖 Anyone else experiencing email issues today??
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Dominique (@NiqueHollywood) reportedImagine leading Comms & PR for a major tour, in the middle of 2 press runs, client projects/events that need immediate updates and your entire business email with @GoDaddy @Outlook is down, AGAIN!!!!!! On a Monday!!!! They have 1 hour before I start a class action suit!!!!!
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.
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Timothy Nichols (@nichols_ti28279) reported@HollyKing810925 @Outlook Volan_xyber can fix this.
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Sophie (@casualtyfan2809) reportedHey! @Outlook I've had enough of this, you've got to stop the scam emails on your app. Today I had 10 scams and I reported them, and reported them again on my junk mail! If you can't help me with this then, I will complain about this on going issue to your management!
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Tracy Harrell ✝⚖ (@THarrell44) reported@Outlook email has been down for HOURS!! Come on…how long does a fix take
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Hatice Öztürk (@HaticeOzturk86) reported@UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.
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Jimmy Fallon (@JimmyFal) reported@Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!
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Donna Adinolfi (@DonnaSpaGal) reportedAnyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔
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Abhishek bharti (@Abhishe99575126) reported@Outlook @MicrosoftHelps i am unable to login into my account due to OTP not coming and thus unable to login into my laptop as well kindly help.
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Timothy Nichols (@nichols_ti28279) reported@rossiantony46 @Outlook Volan_xyber can fix this.
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Dominique (@NiqueHollywood) reported@fashionizta @Microsoft @Outlook Mine has been down for 6 hours and I’m leading communications and publicity for a national tour. I hate them so bad! The most incompetent service I’ve ever had!
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Sumit (@_sumitdh) reported@culturedpearl47 @Outlook Can you share a screenshot of the error?
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osman (@osman_cetin) reported@Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance
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🇺🇸 Roger DeReu 💵📈 (@RogerDeReu) reportedSo @Outlook was down yesterday and @ProtonMail is down today. What's going on?
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Daniela (@danielacna) reported@Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?
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BBeav-8 (@BBeav_8) reportedWeird #outage today. I can’t access @Outlook at all, but some of my coworkers can, but some of their apps don’t work. I am truthfully in the “this really sucks” category. Have things to do.
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Seren Söyler (@soylerseren) reported@Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.
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The SuparUser (@suparuser) reportedHi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook
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Andrew (@andrewrdn463) reported@Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING
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Connor Clift (@connorclift35) reported@HowardRoark90 @Outlook @Microsoft Been down since 9:45a this morning! Fun!!
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None of These Candidates (@noneofthesecand) reportedTrying to think of a way @Outlook or @MicrosoftHelps could be EVEN MORE retarded but I can't think of a way. You and your DEI hires just add spam calendar invites without even asking me... Then I can't use the app bc you want me to login with Outlook which is RETARDED because...
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GUAL CYBR (@gual_cybr) reported@ViEaglen06 @Outlook I can fix your account! Dm me
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Eric Nelson (@EricNelson777) reported@Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!
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MightyRaiderTV (@MightyRaiderTTV) reportedwhy ******** does @Microsoft @Outlook @MicrosoftHelps hide the talk with an agent option ffs im just tryna recover my account but the recovery code service is broken!