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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
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Sign in (51%)
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Errors (24%)
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Website Down (24%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Website Down | ||
| Errors | ||
| Sign in | ||
| Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Eleanor Dalley
(@eleanor_dalley) reported
@MicrosoftHelps, @Outlook when will the issue with junk mail be resolved. All day I have been receiving emails into my inbox that would usually go to junk box. This is driving me crazy!
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PartyLikeIt'sJan202021
(@donna_g8585) reported
@SarahCathCollin @Outlook It may not be a coincidence that it happened on a U.S. holiday. @Outlook may have had a planned update that broke. Over the years I have noticed Outlook issues on holidays. For all we know, it could be a hack.
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Kiminem
(@Alexis4215) reported
Been googling for a hour to why @Outlook is spamming me. Fix it. So annoying.
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mikelikes
(@waiting4dog) reported
@Outlook Your spam filter is broken. I'm getting continuous spam in my inbox. This has been going on for a couple of days. Please fix it. I don't want to have to open an account with a different provider but this is getting ridiculous.
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Shawn
(@spfarrelltweets) reported
Why hasn't @Outlook commented on its broken spam filters? Knowing that they're working toward a resolution would put a lot of users at ease.
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Stuart
(@Dr_Dreps) reported
@deyoaj @Microsoft @Outlook Very much worse TODAY! Time to shut down this Hotmail account and switch to GMAIL.
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Sébastien Lachance
(@archiecoder) reported
@andrewclaylong @Outlook Woah I'm surprised that it is also broken. I don't use these settings because I'm too lazy to add each emails there. Yes, it's broken today, see Mary tweet.
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Dual Darling 🇨🇦 🇺🇸
(@dualdarling) reported
OMG @Outlook FIX THIS! Unreal. #hotmailspam
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Chad Mittelstadt
(@ChadMittelstadt) reported
@marcjacobs88 @Outlook Please fix @Microsoft
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dizzy Marlcliffe
(@dizzymarlcliffe) reported
@CorrinneStanley @AntHam88 @Outlook Same here. Tried going into settings in case I'd accidentally switched off the filter, but there don't seem to be any filter options listed. Please fix this!
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David Kennerud
(@DKennerud) reported
@Outlook @FalcoNoort Please publicly acknowledge the problem with your junk filter and provide an estimate for when it will be fixed. You cannot continue to pretend it’s not a widespread issue.
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Chanté Lemon
(@lemondcsdpm) reported
@Outlook @Microsoft fix the spam filter already! I can't take these junk emails coming to my inbox.
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Lillac Tyanu
(@LillacTyanu) reported
@Outlook @marcjacobs88 its only in the last few day that the spam filter seems to have just stopped, my inbox has been getting spam from all over, funnily alot being from fake microsoft accounts, private DMs doesnt help people when its a wide spread issue
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Democrat-Animal Lover-Democrat, He/Him/His
(@Via6Via) reported
@Outlook please fix your junk mail filter issue. My inbox for my Hotmail account is filled with what used to get sent to junk.
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#Texas#Strong
(@icantbelievit59) reported
@Outlook needs to fix the spam filter, it's all going into my inbox! UGH
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Bindi Karia
(@bindik) reported
@Outlook what on earth is happening with your non existent spam filters today/the past while?! It’s a firehouse of spammy emails flying in - you really need to fix this! Be good if you let us know what you’re doing to remedy this?
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The Brutalist
(@TBrutalist) reported
Hello @Outlook I see that I am one of many receiving spam emails into my inbox whilst the junk filter seems to have given up. Are you working on fixing this issue for all?
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JLee
(@4JimLee) reported
@Outlook pls fix the safe sender list and junk folder malfunction on your side....
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Cyrus Smith
(@CoolCyWrites) reported
So @Outlook are y'all gonna fix this spam going into my inbox thing because now I can't login to my email period for some reason
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Waste'win
(@DakotaLadee) reported
Fix your SPAM filters! This is ridiculous @Microsoft @Outlook
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JLB
(@HotRockCapital) reported
Hey @Microsoft! You're @Outlook spam filter is broken this morning. I'm getting buried in ****!
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LGKehoe
(@LyndaGK) reported
Hey @Outlook please fix the spam filter. Getting everything in my inbox is not fun
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Maria
(@how1seeit) reported
When you’ve had the same email for 24 years there is no amount of deleting that is going to solve the junk Mail flooding my inbox @Outlook . I’m gonna need you to fix this 😭😬
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✨ أَلِـــفْ ||
(@b3deee) reported
@Outlook hello 3 days ago your mail app is fine But now is full of spam and phishing mails So if you wont fix it i rather delet my accont for a safer and better one
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JLB
(@HotRockCapital) reported
Hey @Microsoft! Your @Outlook spam filter is broken this morning. I'm getting buried in ****!
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Deyo - 데여
(@deyoaj) reported
Its like my hotmail/outlook junk filter is broken. All the emails that are obviously spam and used to go straigh to junk are showing up in my inbox. @Microsoft @Outlook whats going on?
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Floating Point Number
(@w00ks1) reported
@marcd86 @Outlook @marcjacobs88 Exactly! Why do these companies never be transparent about the problem and post that they are working on it. Why constantly ask people to do a task instead if admit there is a problem??
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matt
(@gobears99) reported
@Outlook Any updates on why the junk mail filter is broken? Getting bombarded by phishing and junk emails today. @MicrosoftHelps
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FPL Augur
(@FPLaugur) reported
@Outlook what’s going on with your spam filter? I have the tightest spam settings and have done for years. Today I’m receiving loads. Will you acknowledge there is a problem and commit to fixing it?
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minnyme21
(@minnyme21) reported
@Outlook @MicrosoftHelps You have a BIG problem, your junk mail filter is not working! I've got 68 spam mails this morning in my in-box and counting. Please look into this.