Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (56%)
- Errors (22%)
- Website Down (22%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Livingston
|
Errors | 2 hours ago |
|
Colwyn Bay
|
Sign in | 2 hours ago |
 Chauffry
|
Website Down | 4 hours ago |
 Adelaide
|
Sign in | 9 hours ago |
 Santa Monica
|
Sign in | 10 hours ago |
|
Mason
|
Website Down | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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JC Castañeda (@xJoeyxKnucklesx) reported@Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me
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Daniel Burapavong (@TD2timeMVP) reported from City of Atlanta, GeorgiaTried the new Outlook app on Windows 11 for a few weeks and reverted back to classic cause of weird email formatting issues. In replies, my emails were returned all stretched out and looked out of whack. @Microsoft @Outlook @Windows
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Cédric Krier (@cedrickrier) reported@Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.
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chakuchuri (@chakuchuri) reported@Outlook fix your app lags a lot these days. What kind of bloated app is this?
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Fai (@faithedragon) reported@MicrosoftHelps @Outlook Not being able to drag and drop emails and attachments into SharePoint is a huge limitation for collaborators. Why can’t a trillion dollar company fix this?
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HSM_81 (@1_hsm) reported@Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.
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HSM_81 (@1_hsm) reported@Outlook Hi, I have sent a DM as requested but I still have not heard back from you. Can you please tell me when I can expect to hear a response back? Recovery forms still not working for me.
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Wendy Watkins (@WendyWendywat) reported@Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT
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EP✨ (@EllapaigeMusic) reported@Outlook Hi there, I’ve sent you an email about a problem I’ve been having, thanks!
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Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported@astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.
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Keegan Lanier (@keeganlanier) reportedAnyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge
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Tom sayer (@Jeffnel429545) reported@Microsoft @Outlook Fix outlook online and update your status page you jackasses
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Callie Schneider (@Callie_Marie24) reported@MicrosoftHelps @Outlook Pretty sure you’re having issues with outlook and wouldn’t you know it there’s no way to get ahold of an actual person for help!
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Rhys Ames (@Amesyyyy) reported@Outlook Hey! Looking for help with account recovery as the automated recovery keeps failing me. I made a hotmail 15+ years ago for my BNET account which was only ever used for that. its been hacked and whoever hacked it has locked it down so ive lost my WoW account as a result
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Tucker Goodrich (@TuckerGoodrich) reportedGmail search doesn't work. Outlook is far better and if it's not working, you Exchange administrator is doing a bad job. —Current unhappy @Gmail user and former Exchange administrator and intensive @Outlook user.
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sheenbean (@loisetwt) reported@Outlook I currently have two Outlook accounts for two different jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please help me resolve this issue so I can access the correct account?
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Dr. D. Akın (@DarcinAkin) reported@Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.
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H_O_ward (@xbonz08) reported@Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.
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J.Howard (@jhowardsc) reported@MicrosoftHelps @Outlook ... so is it down or...??? Keeps crashing. Constantly.. yall ok over there?
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team
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JC Castañeda (@xJoeyxKnucklesx) reported@sh69147 @Outlook I got same problem VaultEdgeX helped me
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Ma🇧🇷 Pē (@_mape88) reported@Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮
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Betsy Robinson (@betsyjulia) reported@Outlook HELP! I cannot sign in to Outlook. It's permanently marked closed because of too many attempts with wrong password. When I try to change password, my 2nd verification cell phone attempt gets "this method is not available." I cannot find help anywhere.
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Ture Anderson (@tanfrancisco) reported@Outlook I was able to fix the problem using another computer and a different network.
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Mister Kayne (@MisterKayne76) reportedOver 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.
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Kat 🐈🌴(✨fan account✨) (@KatsFaith13) reported@Henrickson145 @Outlook Having the same issue. Were you able to get it fixed?
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Mahmoud Hilal (@gfx_mahmoud) reportedam facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.
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Shawn Farrell (@farrellshawnp) reported.@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!
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sarah (@SarahEmpson2) reported@Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know