Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Port Saint Lucie	Sign in	4 hours ago
Laval	Sign in	5 hours ago
Boston	Sign in	6 hours ago
Gilbert	Website Down	15 hours ago
Alturas	Sign in	24 hours ago
Methven	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emmanuel Valle (@valle_emma61666) reported 5 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  maximus (@craigmaxmus) reported 7 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 14 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Chow (@smooth_93) reported 17 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Erick Salas (@MEGAARICK) reported 18 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Han. (@HanaJohnson92) reported 21 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Timothy Nichols (@nichols_ti28279) reported 22 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  cdkcy (@ekhcchi) reported 23 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  Alex 🌐 (@ajr_codes) reported 27 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  ❄️ Mahkarona (@Maha_Kh_Alt) reported 27 minutes ago

  @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

• 
  Tariq Ponir (@hyperactve) reported 33 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  paula atkinson (@xmckeallax) reported 34 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  Andrew (@andrewrdn463) reported 34 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  jen (@JackalopePoop) reported 35 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  MWBEATS (@mwbeats) reported 35 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 37 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 38 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  ATMOSARRISES (@XsinandtonicX) reported 40 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Ms.Tab00 (@MsTab00) reported 40 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Africanart4spaces (@AAFSart) reported 47 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  autumn 🍓 (@autumnisicy) reported 48 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  Erick (@erickacevedor) reported 49 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  TONY SANDERSON (@EMANONF1) reported 51 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Nick B. (@ThisOldNick) reported 54 minutes ago

  @awstar11 @Microsoft @Outlook Because deep down they know no one should use any of their products and they're subconsciously trying to drive users away? Best I got. If you figure it out let me know, been wondering this for decades.

• 
  SusieBrien (@SusieBrien) reported 54 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Taz 泰秀樂 (@tazorack) reported 54 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  Joe Robinson (@MrJoeRobinson) reported 58 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 1 hour ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  TONY SANDERSON (@EMANONF1) reported 1 hour ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Koku Baboni (@ko_baboni) reported 1 hour ago

  @Outlook, fix Outlook mobile!