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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
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Sign in (60%)
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Website Down (22%)
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Errors (18%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Villa Village Mobile Home Park |
Errors | |
 Béziers |
Sign in | |
| Daphne |
Errors | |
 Ciudad General Escobedo |
Website Down | |
| West Islip |
Errors | |
 Veles |
Errors |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Devon Lau
(@LuchadorCoreano) reported
@andrew_tarrant @Microsoft @Outlook NOPE! tried resetting, using different devices, different web browsers, using the authenticator app. Everyday it's done this. This morning at 530 am HST it worked & I logged in on my tablet outlook app. But then the web login didn't work & now it's back to not working at all
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『Llianen』🇵🇹
(@llianen) reported
Reset outlook password. Login with new password: "You have failed your password too many times" @Outlook fix your ****
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Vel
(@velcoochie) reported
@GemmalipsGemma @SyddellAnna @Outlook Yeah, I pray for you. It’s horrible not being able to access it. I don’t get how or why their system is terrible. They’ve been around for a very long time.
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Vel
(@velcoochie) reported
@GemmalipsGemma @SyddellAnna @Outlook It does seem to be a wide issue with the provider because a lot of people are having issues with this so we should be pretty thankful that it’s not just us that’s dealing with it. Hopefully they can fix it because I have changed my password, maybe three or four times and I’m still receiving the same issue where it’s telling me the password is incorrect and that my account is locked. I don’t know what to do. I’m so stuck and very stressed about it.
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Larysa
(@L_Rose183) reported
@Outlook Pls fix your log in issues, thx I still can’t log into my email. It says too many attempts even though I’ve only tried once. Option to send code to alt email, go to sign into that one, I’ve tried to log in too many times 🙃
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EdvinRyding
(@edvinryding_01) reported
@PCRichardAndSom @Outlook I’m really sorry to hear about the issues with your outlook the support sometimes are really a waste of time But has anything positive been done yet?
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Andy Tarrant
(@andrew_tarrant) reported
@LuchadorCoreano @Microsoft @Outlook Having same issue. Did you get it sorted?
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Jan 🌍🍣🍵😎🖖🦌🌲🍃🍍🏝️
(@derjanni) reported
@vxunderground The most shameful thing I could do to @Windows is to post a screenshot of my inbox with the new @Outlook app. Makes my eyes fall out including the broken Organization logo that just shows Chromes broken image icon with alt text.
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EdvinRyding
(@edvinryding_01) reported
@tennismobes @Outlook I'm sorry about the issues with your outlook Have you heard back from the support team yet? Are you still unable to sign in?
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Mohsin
(@pharmo97) reported
@LuchadorCoreano @Microsoft @Outlook Getting the same issue. Any fix pls?
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nephy✧₊⁺
(@lananyra) reported
@Outlook Hi, I haven't been able to access my email; it says error.
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James
(@James5790698955) reported
@LuchadorCoreano @Microsoft @Outlook I've got the same problem and when I try sending a code to my phone it says That verification method isn't working right now. Please try another method.
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Brian Wenzloff
(@TFfan80) reported
@HannahtheNinja @TufCunning @Outlook That's my issue too!! Soo frustrating
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Hannah is in your head 💭
(@HannahtheNinja) reported
@TufCunning @Outlook Frustratingly, nothing useful. I was chatting with a rep but she hasn’t replied for two hours now. My issue is that every time I reset my password (successfully), it won’t accept that password as correct and the cycle starts all over again.
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Tina Issa 🇺🇸
(@tinaissa) reported
.@MicrosoftHelps —Hey guys. I’ve been messaging you. You have a major issue that’s been going on for days. Your system is not recognizing the correct password & says you’ve entered the wrong one too many times. Which is false Reset is necessary to login Solve it please @Outlook
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Cunning Stunt
(@TufCunning) reported
@HannahtheNinja @Outlook I've been locked out of my account for a few days now. It started when Microsoft had a world wide glitch a couple of weeks ago. Not been able to sign in on and off since then but this is the longest period with no access. They need to make an announcement.
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Cunning Stunt
(@TufCunning) reported
@HannahtheNinja @Outlook What did they say? I'm having the same issue.
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MICHELLE 💫
(@MichelleySFPR) reported
@sheaf_nl @yejixryujin @Outlook Any ideas on how to fix this issue??? 😭😭😭😭😭😭😭
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Neil Carter
(@CrispusMr) reported
@Outlook This is Microsoft. They won't acknowledge their is a problem. The search function in Onedrive wasn't working for months.
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Adam Smith
(@Asmith4000) reported
@Outlook I need someone to call me about my account login
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Danii🌦️
(@DaniiHoran93) reported
@MichelleySFPR @Microsoft @Outlook I'm also having trouble logging in.
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Larissa Rolley 🙏
(@LarissaRolley) reported
Hi @MicrosoftHelps @Outlook - The SMS 2FA code for my Hotmail account isn’t being delivered, so I can’t sign in. Please help escalate. Thanks.
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Adam Smith
(@Asmith4000) reported
@Outlook I need someone to call me about my account login
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Gemma Roth
(@GemmalipsGemma) reported
@velcoochie @SyddellAnna @Outlook There are emails in my account that are so special to me....genuinly feel panicked beyond belief! Im praying there's a fix!
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Snail Lemon
(@lemon_snail) reported
@Outlook I keep getting an error message saying 'You've tried to sign in too many times with an incorrect account or password'. I've changed the password via my security information but I still get the same error message every time. It's exasperating!!! 😡
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Ciara Sinnott
(@CiaraSinnott2) reported
Is anyone else having issues on outlook when you log in and it says you’ve used the incorrect password too many times and now can’t access your account, even tho it’s your password 😡 third day I have had to reset my password but now I can’t get in! @Outlook
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Josh
(@brucey531) reported
@Office @Outlook please please fix swipe to flag on Android Outlook app
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jfleming40
(@jfleming40) reported
@CiaraSinnott2 @Outlook I'm having this issue also. So far, @MicrosoftHelps has not been helpful.
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Thakur Santosh
(@smartsan) reported
How to fix the outlook search to get the search results related to the given keywords and not unwanted email data? @Office @Outlook @Microsoft #outlook
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Stormtrooper53
(@Stormtrooper53) reported
@GemmalipsGemma @Outlook I'm having the same issue. I changed my password last night and got in. This morning trying to sign in with the new password and got the same thing.