Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (48%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Montréal	Website Down	32 minutes ago
Charlottesville	Sign in	57 minutes ago
Rochester	Website Down	1 hour ago
Croydon	Errors	2 hours ago
Philadelphia	Website Down	4 hours ago
Uckfield	Website Down	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jose Luis (@hellovaras) reported 5 minutes ago

  @Microsoft @Outlook Why can't you get your ToDo lists to share without any problems. You are a multi-billion dollar corporation that can't fix $2 problems. #Microsoft

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 8 minutes ago

  @Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.

• 
  Ayah 𓂆 (@Ayoosh284) reported 10 minutes ago

  @AzizSafi17 @Outlook I have the same issue it started on Feb the 7th

• 
  Zackary Banger (@BangerZackary) reported 11 minutes ago

  @comeasyouareTO @Outlook That is to say one login attempt with the correct password is not too many times with the incorrect password

• 
  N Rose (@NRose_N5) reported 12 minutes ago

  @tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?

• 
  Heflin Elementary (@HeflinHounds) reported 14 minutes ago

  Reporting @Outlook outage.

• 
  rem (@honeyzerogo) reported 15 minutes ago

  @gmail @Outlook Some of us have jobs. U need to fix this

• 
  Dean Ashton (@Dean_Tonberry) reported 16 minutes ago

  @Outlook @Microsoft Let me back into my email I have had over 20+yrs with no problems you suddenly want to verify, for no reason that govt control. I never got locked out, compromised or illegal activity. It has been fine until now. You are helping to cause the problems this way.

• 
  Lover you 3000 Midnights (@lizakabe) reported 18 minutes ago

  Hey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!

• 
  Hameedkanz (@hameedkanz) reported 22 minutes ago

  @ibn_wittig @Outlook @Live Sql server Yes.

• 
  Andrew Hopkins (@F19ADH) reported 23 minutes ago

  I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

• 
  Manas Mahodaya (@manasmahoday) reported 23 minutes ago

  @Outlook i have a hotmail account and the old password is not accepting and when I am going through m2f 2 fact auth it is not working cannot change the password

• 
  James Howlett (@Howlett_James_) reported 24 minutes ago

  @outlook stop asking me to try the New Outlook .. i don’t want too .. its terrible. #microsoft #outlook #m365

• 
  Michael Robbeloth (@mrobbeloth) reported 24 minutes ago

  @Outlook Email Templates in Outlook on the Web (PWA) seem to be broken. Changes do not get reflected when creating new emails using the template

• 
  Christina B Juras (@chrissycee75) reported 26 minutes ago

  @Outlook please fix your web-based calendar so it doesn't default to all-day meetings

• 
  Nowshad Hossain Rahat (@nhrdev) reported 28 minutes ago

  @mdnlabs login to @Outlook :/ even valid 2FA methods stops working

• 
  Dr. D. Akın (@DarcinAkin) reported 29 minutes ago

  @Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 31 minutes ago

  @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

• 
  ComeAsYouAreTO (@comeasyouareTO) reported 32 minutes ago

  @Outlook ONE login attempt is not "too many times'. Fix your ******* website already.

• 
  Saddiq (@philly_lawdog) reported 33 minutes ago

  @Outlook Im having a real life issue with my outlook inbox thats bothering me

• 
  Mrknavish 🇺🇸 (@Mr_Knavish) reported 37 minutes ago

  Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

• 
  johnr (@johnr1593426) reported 37 minutes ago

  @Outlook I can't login in my msn email ???

• 
  Trevor Harris (@THarris1519) reported 38 minutes ago

  @Outlook @MicrosoftHelps can someone help me get my email address back and unblocked. Really creating an unnecessary issue in my life.

• 
  Mark (@miningmark48) reported 40 minutes ago

  Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.

• 
  Cédric Krier (@cedrickrier) reported 40 minutes ago

  @Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.

• 
  Florian Bador (@florianbador) reported 44 minutes ago

  @Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook

• 
  Sam Golding (@SamG0996) reported 46 minutes ago

  @Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook

• 
  🌟Aalyaa🌟 (@aa1yea) reported 46 minutes ago

  Why are @beehiiv newsletters not being delivered to @Outlook? Is it a glitch?

• 
  NEO_England (@NEO_England) reported 51 minutes ago

  @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

• 
  Sidhant Ranjan Shrivastava (@sidhantranjan) reported 58 minutes ago

  @MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.