Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Errors (15%)
• Website Down (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Chardon	Website Down	10 hours ago
Dayton	Sign in	10 hours ago
Barry	Sign in	17 hours ago
Oconomowoc	Website Down	18 hours ago
Royal Tunbridge Wells	Errors	23 hours ago
Arnold	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erick Salas (@MEGAARICK) reported 37 seconds ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 1 minute ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Sparky (@Jouler8) reported 6 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  Shoes (@J_Keith101) reported 7 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Jersey (@jerseyish) reported 7 minutes ago

  @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****

• 
  Andrew (@andrewrdn463) reported 11 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  NewsMän (@KueddeR) reported 14 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  Donna Adinolfi (@DonnaSpaGal) reported 15 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Kiera (@kiera34670) reported 16 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  MWBEATS (@mwbeats) reported 17 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  Gemma Collins (@Gem83Col) reported 18 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Koku Baboni (@ko_baboni) reported 27 minutes ago

  @Outlook, fix Outlook mobile!

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 27 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  MJ (@marifuenzalida) reported 30 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  Hatice Öztürk (@HaticeOzturk86) reported 30 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  Guts (@Guts_1993) reported 32 minutes ago

  @Outlook This **** still not working lol

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 33 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  alli. (@lovemesomeALLI) reported 38 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Ad Libitum (@JSokaza) reported 43 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Andrew (@andrewrdn463) reported 46 minutes ago

  @thefrostlord @Outlook SAME PROBLEM HERE FROSTLORD- Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  jen (@JackalopePoop) reported 46 minutes ago

  @Outlook wtf is going on with email login -- why is the valid password with the special characters that you made me specifically choose not enough for me to login from the same exact laptop I use every day?

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 48 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Ad Libitum (@JSokaza) reported 49 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  alli. (@lovemesomeALLI) reported 50 minutes ago

  now I have to file a form to try to reinstate my email account all because of these ******* issues ON YOUR END @Outlook @MSFT365Status !!!!!!

• 
  BennyTheJet✈️ (@bennythejet_55) reported 50 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  cdkcy (@ekhcchi) reported 52 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  Justagirlxo (@Justagirlx6293) reported 52 minutes ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  Dee (@PlatinumEvents_) reported 53 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Melanie Marler (@marlermelanie) reported 57 minutes ago

  @Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.

• 
  Timothy Nichols (@nichols_ti28279) reported 59 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.