Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (49%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Denver	Sign in	7 minutes ago
Seattle	Website Down	25 minutes ago
Cleveland	Sign in	25 minutes ago
Galva	Sign in	59 minutes ago
Bordeaux	Sign in	3 hours ago
Manchester	Sign in	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joshua Dixon (@jcshuadixcn) reported 3 minutes ago

  @Microsoft365 @Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.

• 
  Liz (@licenia) reported 3 minutes ago

  @Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??

• 
  Colz (@simplymecj) reported 5 minutes ago

  @Outlook why the bomboclatt can’t I login to my account tf wrong with y’all man kmt

• 
  Chris Pred (@ChrisPred) reported 9 minutes ago

  @keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.

• 
  H_O_ward (@xbonz08) reported 10 minutes ago

  @Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.

• 
  Emmanuel J (@EmJy26) reported 16 minutes ago

  @Outlook is there any ongoing issues with outlook especially for suddenly quarantine of emails?

• 
  Roni (@srijansen39) reported 16 minutes ago

  @Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this

• 
  em-j rabbitwolf (@emjrabbitwolf) reported 20 minutes ago

  @Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.

• 
  Joey Bressette (@J0seph455) reported 21 minutes ago

  @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

• 
  BhagsNStonks (@BhagsNStonks) reported 21 minutes ago

  @retrobike_c16 @Outlook Cut down your image size in paint or preview in Mac. Then make the signature in word. Only way I could get our team to have consistent signatures

• 
  Mrknavish 🇺🇸 (@Mr_Knavish) reported 23 minutes ago

  Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

• 
  chakuchuri (@chakuchuri) reported 23 minutes ago

  @Outlook fix your app lags a lot these days. What kind of bloated app is this?

• 
  Shawn Farrell (@farrellshawnp) reported 25 minutes ago

  .@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!

• 
  Andrew Hopkins (@F19ADH) reported 26 minutes ago

  I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

• 
  Vishal raj (@realvishalraj) reported 27 minutes ago

  @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

• 
  rachel. (@ditz4baldie) reported 28 minutes ago

  @Outlook I’ve sent a direct message already. The problem is my son has set up 2 step verification but has no access to his phone since it’s been stolen but needs to access his emails for his insurance details

• 
  Cheekyman81 (@1_hsm) reported 29 minutes ago

  @Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 31 minutes ago

  @Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team

• 
  NorthCarolinaTrader (@NCarolinaTrader) reported 33 minutes ago

  Is it just me, or has @Outlook become an absolute pile of garbage that has us loathing Microsoft Corporation. Bad software has become absolute garbage. I open this junk, my accounts are no longer set up, then you need a PhD in computer science to fix the problem.

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 33 minutes ago

  @MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too

• 
  Mark (@miningmark48) reported 41 minutes ago

  Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.

• 
  Nowshad Hossain Rahat (@nhrdev) reported 47 minutes ago

  @mdnlabs login to @Outlook :/ even valid 2FA methods stops working

• 
  Jeremy Whiteley (@jeremywhiteley) reported 49 minutes ago

  @Outlook when are you going to fix copilot for outlook for the Mac? Most of time copilot menu disappears when creating an email. It’s useless. @MS_OutlookMac @Copilot

• 
  FallingDebris (@VolatileAmine) reported 53 minutes ago

  @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

• 
  Johnboso Nnamani (@NJohnbosco99511) reported 53 minutes ago

  Why is @Outlook down?

• 
  Michael (@michaelhannaa) reported 54 minutes ago

  @Outlook on IOS is terrible. Just terrible.

• 
  Erin 🏳️‍⚧️ (@EliteErin21) reported 55 minutes ago

  @ShishirShelke1 @Microsoft @Outlook fix your product please

• 
  Quantaforze (@QuantaforgeCorp) reported 55 minutes ago

  @Outlook Hi, I’m experiencing an issue with OTP detection in Outlook notifications. When I request a GitHub OTP, Outlook shows a “Copy OTP” option, but it only captures 6 digits, whereas GitHub OTPs sometimes contain 8 characters. This leads to incorrect copying and fail

• 
  Nicole (@Nicole18068) reported 58 minutes ago

  @Outlook IM NOT RECEIVING EMAILS!!! ITS NOT WORKING!!

• 
  Francis Bacon 🥓 (@mundosimulado) reported 58 minutes ago

  @Outlook It’s a real ****, the last Windows updates turn my laptop very slow and Outlook classic don’t work anymore. I demand refund a refund of my money.