Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (49%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Punta Gorda	Sign in	44 minutes ago
Bleury	Errors	2 hours ago
Beckenham	Sign in	4 hours ago
Exeter	Sign in	5 hours ago
Preston	Sign in	8 hours ago
Cypress	Sign in	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ayah 𓂆 (@Ayoosh284) reported 8 minutes ago

  @AzizSafi17 @Outlook I have the same issue it started on Feb the 7th

• 
  j (@janefedupwitho2) reported 13 minutes ago

  @Outlook I cannot access any of my outlook accounts! Is there an issue?

• 
  delicia (@deliciaMP4) reported 15 minutes ago

  @Outlook a move up/move down feature isn’t that hard surely

• 
  Mark (@miningmark48) reported 17 minutes ago

  Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.

• 
  Christina B Juras (@chrissycee75) reported 17 minutes ago

  @Outlook please fix your web-based calendar so it doesn't default to all-day meetings

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 18 minutes ago

  @MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too

• 
  CA Shrenik Gandhi (@shrenikmgandhi) reported 19 minutes ago

  @Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.

• 
  some **** (@imasket123) reported 20 minutes ago

  @Outlook fix ur customer service ****

• 
  🌟Aalyaa🌟 (@aa1yea) reported 20 minutes ago

  Why are @beehiiv newsletters not being delivered to @Outlook? Is it a glitch?

• 
  Jake (@NiKes619) reported 22 minutes ago

  @Outlook the new Outlook performance is just TERRIBLE.

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 27 minutes ago

  @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

• 
  Joshua Dixon (@jcshuadixcn) reported 28 minutes ago

  @Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.

• 
  Nowshad Hossain Rahat (@nhrdev) reported 32 minutes ago

  @mdnlabs login to @Outlook :/ even valid 2FA methods stops working

• 
  ComeAsYouAreTO (@comeasyouareTO) reported 33 minutes ago

  @Outlook ONE login attempt is not "too many times'. Fix your ******* website already.

• 
  MissLola67 (@Lopa8765) reported 33 minutes ago

  @Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.

• 
  mel (@mel76151448) reported 33 minutes ago

  @Outlook how am I supposed to get back in my email account, when I can’t sign in. Tried all the links but no success. Run a business on this account. I need to speak to a human!!!

• 
  Shaun (@shaun19791) reported 33 minutes ago

  @Outlook A Chinese bot (gov) has hacked my account, I’ve still got some access and can see they are scamming people. Reported to you guys and response is fill a form in and no response. Server side rules that I can’t fix despite PW change and forced logoff. Not good

• 
  Vishal raj (@realvishalraj) reported 41 minutes ago

  @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

• 
  NEO_England (@NEO_England) reported 47 minutes ago

  @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

• 
  Francis Bacon 🥓 (@mundosimulado) reported 49 minutes ago

  @Outlook It’s a real ****, the last Windows updates turn my laptop very slow and Outlook classic don’t work anymore. I demand refund a refund of my money.

• 
  rem (@honeyzerogo) reported 50 minutes ago

  @gmail @Outlook Some of us have jobs. U need to fix this

• 
  frozentimephoto (@frozentimephoto) reported 54 minutes ago

  Hey @Outlook can you fix your App so it works like it used to…..

• 
  JC Castañeda (@xJoeyxKnucklesx) reported 54 minutes ago

  @sh69147 @Outlook I got same problem VaultEdgeX helped me

• 
  Erin 🏳️‍⚧️ (@EliteErin21) reported 56 minutes ago

  @ShishirShelke1 @Microsoft @Outlook fix your product please

• 
  KremovSomgai (@KremovSomgai) reported 56 minutes ago

  I haven’t gotten a work email in an hour and half. Is @Outlook down again or is today just a good day?

• 
  M$. FIT (@1BOMBDIGGITYBOO) reported 1 hour ago

  My reminders ain’t reminding. Fix it! @Outlook

• 
  Mister Kayne (@MisterKayne76) reported 1 hour ago

  Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

• 
  Trevor Harris (@THarris1519) reported 1 hour ago

  @Outlook @MicrosoftHelps can someone help me get my email address back and unblocked. Really creating an unnecessary issue in my life.

• 
  BH22 (@BigHorn2822) reported 1 hour ago

  @Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.

• 
  Johnboso Nnamani (@NJohnbosco99511) reported 1 hour ago

  Why is @Outlook down?