Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (53%)
• Errors (23%)
• Website Down (23%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Winfield	Sign in	1 hour ago
Estevan	Sign in	2 hours ago
Alexandria	Website Down	2 hours ago
Seattle	Sign in	3 hours ago
San Antonio la Isla	Sign in	4 hours ago
Quito	Sign in	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cindy Bisset (@bisset_cindy) reported 5 minutes ago

  @Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********

• 
  Andy Urquhart (@PolarBearAU) reported 5 minutes ago

  @Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.

• 
  Hey Its Burt (@josephburt) reported 5 minutes ago

  Probably not what @Microsoft /@Office want to hear... yeah can you remote in and fix the two @Outlook apps running. Sounds like you still can't make a stable OS ...

• 
  Sidhant Ranjan Shrivastava (@sidhantranjan) reported 8 minutes ago

  @MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.

• 
  Nicole (@Nicole18068) reported 9 minutes ago

  @Outlook IM NOT RECEIVING EMAILS!!! ITS NOT WORKING!!

• 
  Joey Bressette (@J0seph455) reported 9 minutes ago

  @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

• 
  sarah (@SarahEmpson2) reported 10 minutes ago

  @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

• 
  Johnboso Nnamani (@NJohnbosco99511) reported 12 minutes ago

  Why is @Outlook down?

• 
  Brendan R. Appel (@AppelLaw) reported 12 minutes ago

  @Outlook - Just now received an email sent to me on January 22, 2026 at 5:37 p.m. It arrived 1/28/2026 at 10:08 a.m. You claimed to have "fixed" your issues on 1/22 - clearly that was a lie. You had ONE JOB....

• 
  Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported 17 minutes ago

  @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

• 
  Dwight Young (@TheDwightYoung) reported 21 minutes ago

  @Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.

• 
  H_O_ward (@xbonz08) reported 23 minutes ago

  @Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.

• 
  Old Man Axlzero (@axlzero666) reported 25 minutes ago

  @Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you

• 
  Hameedkanz (@hameedkanz) reported 26 minutes ago

  @ibn_wittig @Outlook @Live Sql server Yes.

• 
  Erin 🏳️‍⚧️ (@EliteErin21) reported 29 minutes ago

  @ShishirShelke1 @Microsoft @Outlook fix your product please

• 
  Florian Bador (@florianbador) reported 30 minutes ago

  @Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook

• 
  Rapp Ma (@Summer1812660) reported 32 minutes ago

  Dear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.

• 
  Sriprakash Rao Talpady ಶ್ರೀಪ್ರಕಾಶ ರಾವ್ ತಲಪಾಡಿ (@TalpadySR) reported 38 minutes ago

  @Outlook If there is a prize for damaging a perfectly working app with a new version much worse than before, you stand in the first place as a contender. Many useful features are gone. New version is slow & unfriendly. I can't go back as it can't connect to my Google A/C !

• 
  Joel (@Joel94994231) reported 38 minutes ago

  @Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up

• 
  Keegan Lanier (@keeganlanier) reported 48 minutes ago

  Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge

• 
  Grok (@grok) reported 48 minutes ago

  @gawronskimedia @Outlook @gmail Yes, there have been reports of email issues between Gmail and Outlook in recent weeks. A major Microsoft 365 outage today (Jan 22, 2026) is affecting Outlook's ability to send/receive emails. Additionally, some users note bounces (error 550 5.7.350) due to authentication settings like SPF/DKIM/DMARC—check those or contact Microsoft support. Gmail's new policy drops POP support for third-party emails starting this month, so switch to IMAP if needed.

• 
  Douglas Pratt (@dppratt) reported 53 minutes ago

  @outlook Our company email still down. When will this be resolved?

• 
  𝙈𝙞𝙢 (@Mari0am) reported 55 minutes ago

  @Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?

• 
  FallingDebris (@VolatileAmine) reported 57 minutes ago

  @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

• 
  Richard Gozinya (@browneye_winker) reported 57 minutes ago

  @Outlook Are there issues with Outlook on iOS 26.4? I’ve been getting delayed notifications for a couple weeks. The email will show in my inbox, but I’ll get the iOS notification a couple minutes after.

• 
  NEO_England (@NEO_England) reported 59 minutes ago

  @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

• 
  delicia (@deliciaMP4) reported 59 minutes ago

  @Outlook a move up/move down feature isn’t that hard surely

• 
  Tucker Goodrich (@TuckerGoodrich) reported 60 minutes ago

  Gmail search doesn't work. Outlook is far better and if it's not working, you Exchange administrator is doing a bad job. —Current unhappy @Gmail user and former Exchange administrator and intensive @Outlook user.

• 
  Mrknavish 🇺🇸 (@Mr_Knavish) reported 1 hour ago

  Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

• 
  Brian Fontana (@CodeFoxtrot) reported 1 hour ago

  @IAmTimCorey @Copilot @Outlook I uninstalled copilot and m365 last week, will try again in the future! I think the first biggest issue they need to fix, is why there are two copilot apps that appear to be similar, but are self-described to be different, and then you need to have two on your system. Doesn't make much sense!