Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (55%)
• Website Down (24%)
• Errors (22%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Albi	Sign in	1 day ago
Ocean Springs	Errors	3 days ago
Santurtzi	Sign in	5 days ago
Bilbao	Sign in	5 days ago
Bogotá	Errors	5 days ago
Paris	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  princess (@princess420604) reported 6 minutes ago

  @Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.

• 
  peter wilson (@wilsonpeter48) reported 7 minutes ago

  @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

• 
  TONY SANDERSON (@EMANONF1) reported 7 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  paula atkinson (@xmckeallax) reported 7 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  ❄️ Mahkarona (@Maha_Kh_Alt) reported 8 minutes ago

  @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

• 
  BennyTheJet✈️ (@bennythejet_55) reported 10 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported 13 minutes ago

  Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

• 
  Charlie (@Charles2982708) reported 20 minutes ago

  @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

• 
  Ad Libitum (@JSokaza) reported 20 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  S 🇩🇿 (@LeYaoguai) reported 20 minutes ago

  @Outlook I’m having the 503. X FEServe error when trying to log in …

• 
  Simon (@SimonFearing) reported 21 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  NewsMän (@KueddeR) reported 22 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  mesut (@mstsaydut) reported 24 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  alli. (@lovemesomeALLI) reported 24 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  Alex 🌐 (@ajr_codes) reported 28 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  🇺🇸ULTRAMAGANONJAB (@true4_red) reported 34 minutes ago

  @HindlesKitchen @Outlook When I used to use Apple, I didn't have as many issues, no where near as bad as the phishing I get on MS

• 
  Diagnosis (@Diagnosis410227) reported 34 minutes ago

  @Outlook I have issues with logging into my account. What should I do? @Outlook

• 
  B. (@Drum_y) reported 36 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Tariq Ponir (@hyperactve) reported 37 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  Prabhakar (@Prabhakar_Mahe) reported 40 minutes ago

  @Outlook Facing issues with my Outlook account — it keeps getting logged out on my laptop and mobile, and I’m unable to sign in again. Password reset is not working properly. Need help to recover access urgently

• 
  José Rafael Gabaldón (@Gabalzac) reported 42 minutes ago

  @peteryanni @Outlook Agree. Terrible decision by @Outlook

• 
  Rahimuddin (@mdrahiem) reported 46 minutes ago

  When you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?

• 
  SusieBrien (@SusieBrien) reported 48 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Wildo Tango (@xx01010xxc) reported 51 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  Faisal 🔻 (@faisal9051911) reported 53 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  Dar99 (@Dar8206) reported 53 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  D🧚🏽 (@_preciousdee) reported 53 minutes ago

  Fix this please @Outlook

• 
  Oktay (@OktayAykut1) reported 60 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Africanart4spaces (@AAFSart) reported 1 hour ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  Markus Trezdziack (@m_trezdziack) reported 1 hour ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems