Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (56%)
- Errors (22%)
- Website Down (22%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Stamford
|
Sign in | 2 minutes ago |
 Sydney
|
Website Down | 32 minutes ago |
 Hedemora
|
Errors | 2 hours ago |
|
Chicago
|
Sign in | 2 hours ago |
|
West Bloomfield Township
|
Sign in | 8 hours ago |
 Blackburn
|
Website Down | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Ali. Me (@AlisonWagstaff3) reported@Outlook I'm absolutely sick and tired of you. My email access has gone from eady and with no problems to waiting for access, also getting locked in having to restart my phone. It's an absolute pain I hate the ads which were bad enough on unfocused, but now on focused too
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Camm2992 (@colinmurray92) reported@MicrosoftHelps @Outlook I can’t login to my outlook account and I can not find the live chat. Can someone please call me
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sheenbean (@loisetwt) reportedI currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps
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ShellyConfetti2 (@HappySparkles18) reportedHey @Outlook are you having issues? My app isnt working i even uninstall it.
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Love Gupta (@Lovegupta_) reported@MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm
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N Rose (@NRose_N5) reported@tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?
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Colz (@simplymecj) reported@Outlook why the bomboclatt can’t I login to my account tf wrong with y’all man kmt
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Pfs (@sirpenski) reported@WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.
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Bob (@Bob_of_Baghdad) reported@Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.
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Leng (@lengafc) reported@Outlook I am having a lot of issues singing in, please respond to my direct message
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Nicole (@Nicole18068) reported@Outlook IM NOT RECEIVING EMAILS!!! ITS NOT WORKING!!
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Lover you 3000 Midnights (@lizakabe) reportedHey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!
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Nowshad Hossain Rahat (@nhrdev) reported@mdnlabs login to @Outlook :/ even valid 2FA methods stops working
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Matt Ayoub (@mattayoub1) reportedCan someone from @Outlook please send me an email address so i can get my issue resolved? It’s been months. All my Hotmail is in a different language and no one i have talked to can help me. It’s making using my outlook email a living hell. I just need an email
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Matt Ayoub (@mattayoub1) reported@Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?
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frostlord (@thefrostlord) reported@andrewrdn463 @Outlook i have the same issue also a lot of people have the same issue fix @Outlook
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Richard Gozinya (@browneye_winker) reported@Outlook Are there issues with Outlook on iOS 26.4? I’ve been getting delayed notifications for a couple weeks. The email will show in my inbox, but I’ll get the iOS notification a couple minutes after.
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MissLola67 (@Lopa8765) reported@Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.
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em-j rabbitwolf (@emjrabbitwolf) reported@Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.
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Gloria Murray (@GMurray64532) reported@outlook how do I return to startup/login with local account? Its crap forcing users to auto login with an account.
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Matthew Tomkins (@MattTomkins8) reported@Outlook your customer support is the worst I've ever experienced.. Trying to sort a problem for the last 4 hours, spoke to 3 different agents, and gotten nowhere.
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Ayah 𓂆 (@Ayoosh284) reported@AzizSafi17 @Outlook I have the same issue it started on Feb the 7th
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Pauly (@86pauly86) reported@Outlook Would be good if I could actually access my emails! For me and other I know we got to sign in and all I get is “you’ve tried to sign in too many time” I have multiple emails that I can’t access and multiple people I know get the same thing. Why?
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Suzanne Lanoue (she, her, hers) 🤎🧡🩷❤️💗💖💜💝💘 (@slanoue2016) reported@Outlook How do we get support from a live person? Nothing is working. My husband can get on his Hotmail account on his phone, but it's not working on any of our laptops. He doesn't have MS Authenticator set up, and it's confusing as to how to do that. When we ask to send a code to his phone, it never arrives. He's not sure about his password. When he tried it, it said he was locked out. He doesn't have a security key, etc. When we tried phoning for help, the automated thing just sends us back to the Web. Please help! This is maddening.
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some **** (@imasket123) reported@Outlook fix ur customer service ****
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.
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Patricia Young (@FreakyPatty) reported@Outlook what is happening with #microsoft & #microsoft? Changed my password for outlook yesterday as PW I used for years being rejected and now my new PW keeps saying ‘too many login attempts’ verifying with you ‘prove you are a human’ is hard
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⭐️💜Rachael 💜⭐️ (@Rachy_EJ) reported@MicrosoftHelps is outlook down my dad cant not log into his account on his phone or laptop telling him password is wrong when its not and it keeps asking him to sign in on the phone app @Outlook
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nkk501 (@nkk8314) reported@Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification
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🌄🐣 (@2689j) reportedAlso, @Outlook I had to put these in my junk profile myself. Are you not able to tell these are spam? Cuz if not, we should just shut y'all down now and save everyone some time and anguish.