Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Tallahassee	Errors	1 hour ago
Quito	Sign in	3 hours ago
A Coruña	Sign in	4 hours ago
Tampere	Errors	4 hours ago
Riga	Sign in	4 hours ago
Barcelona	Sign in	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emmanuel Valle (@valle_emma61666) reported 5 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  Tech With Taylor (@TechWTaylor) reported 7 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Shoes (@J_Keith101) reported 8 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  CODY RICHARDSON (@blkcapholdings) reported 9 minutes ago

  @Outlook Clearly the fix isn’t fixed. Test first, not last.

• 
  Greggy Ramone (@GreggyRamone) reported 15 minutes ago

  @heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.

• 
  Debra McGuire (@DebraMcGuire72) reported 22 minutes ago

  @Outlook Fix the issues with not being able to use Hotmail, NOW!!! Quit with this stupid advertising and work on it!!! 😤

• 
  John Alex (@mgrjohnalex) reported 23 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  TONY SANDERSON (@EMANONF1) reported 25 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Gurjot S (@drewbiebertbh) reported 27 minutes ago

  @Outlook fix the issue pls

• 
  LaubeQ (@LaubeQ28) reported 28 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  ✨ Laura ✨ (@Laura23WL) reported 28 minutes ago

  @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

• 
  Mairead (@Hppytedsgirl) reported 34 minutes ago

  @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

• 
  Ellie Harris (@ellieeeharris) reported 34 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Monika Mullins (@Mbratz123) reported 34 minutes ago

  Not realizing @Microsoft @Outlook was down it made me verify like 20 times on my iPhone today

• 
  K Grimsley (@KazzaGrims) reported 35 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  Souvik Mukherjee (@souvik610) reported 41 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Darren Richards (@DRichards25) reported 43 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Leidiana Rahn (@leidianamarque1) reported 43 minutes ago

  @Outlook This completely unacceptable, the whole day without being able to access my inbox. Why is take so long to fix the login issue? I had to reenter my pw many times got in once but it kicked me out

• 
  Luke Hearns (@LHearns2) reported 47 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  SpongeBob (@Jack_the_westi) reported 48 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Dean (@dwpilgrim) reported 49 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  James Alexander (@justjamess87) reported 51 minutes ago

  @Outlook why is outlook STILL down? Have some very important emails ( like many others around the world ) please get it together. This is ridiculous now 24 hrs and STILL GETTING NOTHING!!!! #outlook #outlookdown

• 
  Carie Sams (@belleintexas) reported 52 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  Leaves Ahead (@acetipped) reported 54 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  April Rose 🇨🇦🌹 (@April__Rose__) reported 56 minutes ago

  @MSFT365Status so no fix? You people done for the work day?! @Microsoft @Outlook #Microsoft

• 
  Greggy Ramone (@GreggyRamone) reported 57 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 58 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!

• 
  Jane Darling (@janeydarling1) reported 59 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  Ad Libitum (@JSokaza) reported 59 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 59 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.