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Outlook.com

Outlook.com status: access issues and outage reports

Service-wide status: Outlook.com

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

Outlook.com signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 57% Sign in (57%)
  • 25% Website Down (25%)
  • 18% Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Spokane Website Down 1 day ago
Bordeaux Errors 5 days ago
Exeter Sign in 5 days ago
Toronto Sign in 7 days ago
Treorchy Errors 7 days ago
Portsmouth Sign in 8 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Charles2982708
    Charlie (@Charles2982708) reported

    @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

  • gual_cybr
    GUAL CYBR (@gual_cybr) reported

    @ViEaglen06 @Outlook I can fix your account! Dm me

  • Luzielvt
    Luziel🐆🌾 (@Luzielvt) reported

    @Outlook I keep trying to contact you guys about an account I have on outlook that's brand new and I haven't put any info on it just a minecraft game and your ******* AI keeps bringing me to anywhere but an actual person to solve my problem. Can I get a representative?

  • dxgl_org
    William (@dxgl_org) reported

    @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

  • vroon101
    Varun101 (@vroon101) reported

    @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

  • KueddeR
    NewsMän (@KueddeR) reported

    @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

  • F1Daz_
    daz. (@F1Daz_) reported

    @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

  • THarrell44
    Tracy Harrell ✝⚖ (@THarrell44) reported

    @Outlook email has been down for HOURS!! Come on…how long does a fix take

  • Fati_Fig
    Fatima “Fa” (@Fati_Fig) reported

    @HowardRoark90 @Outlook @Microsoft Same for my team… mine was down since 11:30 am others since 9:30 am

  • m_trezdziack
    Markus Trezdziack (@m_trezdziack) reported

    @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

  • MurzbanFShroff
    Murzban F. Shroff (@MurzbanFShroff) reported

    @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

  • noneofthesecand
    None of These Candidates (@noneofthesecand) reported

    Trying to think of a way @Outlook or @MicrosoftHelps could be EVEN MORE retarded but I can't think of a way. You and your DEI hires just add spam calendar invites without even asking me... Then I can't use the app bc you want me to login with Outlook which is RETARDED because...

  • Kvng4r
    Kvng (@Kvng4r) reported

    @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

  • LoPrestiJessica
    Jessica LoPresti 🦋 (@LoPrestiJessica) reported

    @Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.

  • BBeav_8
    BBeav-8 (@BBeav_8) reported

    Weird @Microsoft #outage today. I can’t access @Outlook at all, but some of my coworkers can, but some of their apps don’t work. I am truthfully in the “this really sucks” category. Have things to do.

  • adultcrybaby
    Rant Man (@adultcrybaby) reported

    @Office @Outlook Worlds largest Email client and cannot fix POP IMAP which even Ai cannot fix. If anyone believes Ai is next frontier for Microsoft, No its fixing basic email configuration and servers. Failed at everything and Pain customers can't get out of..Shame

  • autumnisicy
    autumn 🍓 (@autumnisicy) reported

    spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

  • asrinsenemoglu
    Asrın Senemoğlu (@asrinsenemoglu) reported

    My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • TweetOcto
    Octo (@TweetOcto) reported

    @Outlook fix yo servers man

  • LoPrestiJessica
    Jessica LoPresti 🦋 (@LoPrestiJessica) reported

    @Outlook I am going on day 2 of tech issues with outlook. It is now affecting my job and my communication with clients. Is there an ETA on when this issue will be resolved?!

  • choparteta
    HIGHBURY HAMBURGERS (@choparteta) reported

    if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

  • SupSki
    Sally (@SupSki) reported

    Hey @Microsoft @Outlook please fix your spam button, cause no matter how many times I press it, still bombarded by the same addresses and spam. #OneJob

  • jdj_yepez
    Jesús (@jdj_yepez) reported

    @Outlook You need to fix this ASAP. It really is frustrating. It’s turning into google’s search engine, just a bunch of ads and useless results that aren’t even close, to what I was searching for.

  • ianmckennaftrc
    Ian McKenna (@ianmckennaftrc) reported

    Hey @Microsoft I’m a big fan of voice recognition tech but why can you #VoiceAccess app not be moved on screen? It now blocks multiple key apps including @Outlook & @MicrosoftEdge this makes those much harder to use. Didn’t do this before. Can I suggest an urgent fix is needed

  • thecybersecguru
    The CyberSec Guru (@thecybersecguru) reported

    @JethroScarecrow @Microsoft @Outlook Yeah. I understand your frustration..Heck even xbox Was down a few hours ago. What the heck is happening with ms these days god knows

  • AaronWick2
    swede05 (@AaronWick2) reported

    @Outlook having trouble with verification for my hotmail account can u help me with this please

  • xx01010xxc
    Wildo Tango (@xx01010xxc) reported

    @Outlook you're #hotmail recovery is not working, I need human assistance

  • peteryanni
    PY (@peteryanni) reported

    @Outlook Why remove Send Availability from the mobile app? It was one of the most useful features for scheduling on the go. Now the calendar button only creates events, and checking free times requires minimizing the draft or saving it just to switch tabs. Proposing 3–5 options has become a slow back-and-forth process.

  • PemiPo_Official
    Fortis Fortuna Aduivat. 📊 (@PemiPo_Official) reported

    @HowardRoark90 @Outlook @Microsoft Global outage on exchange online services affecting majority of users Issues with core authentication configuration used by multiple M365 services

Outlook.com detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (1560 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (27 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Outlook.com is not working

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Outlook.com; report your own experience using the report button above.

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works