Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (71%)
- Errors (14%)
- Website Down (14%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Belfort
|
Errors | 2 days ago |
 Melbourne
|
Sign in | 3 days ago |
|
Pierre-Bénite
|
Errors | 3 days ago |
|
Montpellier
|
Website Down | 3 days ago |
 Santo Domingo
|
Sign in | 5 days ago |
 Mississauga
|
Sign in | 5 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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ATMOSARRISES (@XsinandtonicX) reported@Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn
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Jimmy Fallon (@JimmyFal) reported@Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!
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Han. (@HanaJohnson92) reportedDay 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps
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Luke Hearns (@LHearns2) reported@RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.
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Andrew Pereira (@AndrewP204) reported@Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times
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Donna Adinolfi (@DonnaSpaGal) reportedAnyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔
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Taz 泰秀樂 (@tazorack) reported@MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.
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Varun101 (@vroon101) reported@Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!
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Mark Young (@2_youngy) reported@kaleighlynnnn @MicrosoftHelps @Outlook Mine still down
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John Alex (@mgrjohnalex) reported@Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.
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Kiera (@kiera34670) reported@Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻
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D🧚🏽 (@_preciousdee) reportedFix this please @Outlook
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Alfie (artist) (@HeadpatForRamen) reported@Outlook ur ‘not a robot test’ where you hold the button is bugged. I cannot log in on phone of tablet. Please fix it or help
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🚀K.R.I.S. (@KrisWorkLife) reportedOops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀
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Michael Briggs (@MichaelBriggs2) reported@Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??
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Faisal 🔻 (@faisal9051911) reported@lovemesomeALLI @Outlook They unlocked my account and was able to login with my password
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Gurjot S (@drewbiebertbh) reported@Outlook fix the issue pls
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Joe Robinson (@MrJoeRobinson) reportedAnyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook
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Yogee (@misteryogee) reportedMy live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me
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Zemen Berhe, PhD (@zemensberhe) reportedMy outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔
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Naomi (@bluenaomi) reported@Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service
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Jane Darling (@janeydarling1) reported@outlook down again? This is ridiculous
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Jeff Wolfe (@JeffWolfeCRE) reported@Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.
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Andrew (@andrewrdn463) reported@Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING
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Kyle Davey (@KyleDavey86) reported. @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?
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⚡️Rob Truss⚡️ (@robtruss81) reported@Outlook is the app still down in the uk ? Can’t log in !
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BennyTheJet✈️ (@bennythejet_55) reported@Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt
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CA. Rahul Jain (@carahuljain03) reported@Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.
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mesut (@mstsaydut) reported@UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.
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Liz 🇺🇸 (@ThisIsLizMK) reported@Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬