Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (49%)
• Errors (26%)
• Website Down (26%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Santa Barbara	Sign in	2 hours ago
Vancouver	Errors	2 hours ago
Spring Valley	Sign in	2 hours ago
Pittsfield	Sign in	2 hours ago
Mary Esther	Sign in	2 hours ago
Sacramento	Sign in	3 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Manas Mahodaya (@manasmahoday) reported 16 seconds ago

  @Outlook i have a hotmail account and the old password is not accepting and when I am going through m2f 2 fact auth it is not working cannot change the password

• 
  Vishal raj (@realvishalraj) reported 3 minutes ago

  @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

• 
  🇬🇧 (@OGBC_Llama) reported 3 minutes ago

  @Outlook , Hi my outlook app appears to be down ?

• 
  Florian Bador (@florianbador) reported 5 minutes ago

  @Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook

• 
  Andrew Hopkins (@F19ADH) reported 8 minutes ago

  I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

• 
  Marshall (@mdnlabs) reported 8 minutes ago

  @nhrdev @Outlook Honestly outlook might be #1. Haven't had much problems with it recently

• 
  H_O_ward (@xbonz08) reported 9 minutes ago

  @Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.

• 
  Wendy Watkins (@WendyWendywat) reported 9 minutes ago

  @Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT

• 
  Paul Richardson (@TechboyUK) reported 9 minutes ago

  That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!

• 
  hydra (@syedahmed004) reported 19 minutes ago

  @MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!

• 
  Ture Anderson (@tanfrancisco) reported 22 minutes ago

  @Outlook I was able to fix the problem using another computer and a different network.

• 
  David Nsiyona (ↁαŁε) (@DNsiyona) reported 23 minutes ago

  Lose the phone with your authentication app and you're in for the ride trying to login to your account! Many codes sent today mbu try again tomorrow @Microsoft @Outlook

• 
  Ali. Me (@AlisonWagstaff3) reported 24 minutes ago

  @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

• 
  Pfs (@sirpenski) reported 25 minutes ago

  @WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.

• 
  Keegan Lanier (@keeganlanier) reported 32 minutes ago

  Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge

• 
  Thad Barrington IX, Ph.D. (@4LokoEnthusiast) reported 34 minutes ago

  Why is outlook showing me EMAILS FROM 2024!!!!! IT IS 2026 !!! FIX THE ******* SEARCH FUNCTION!!!!!! @Microsoft @Outlook @BillGates

• 
  Matthew Tomkins (@MattTomkins8) reported 35 minutes ago

  @Outlook your customer support is the worst I've ever experienced.. Trying to sort a problem for the last 4 hours, spoke to 3 different agents, and gotten nowhere.

• 
  Snacktime (@Snacktime_17) reported 35 minutes ago

  @Outlook can you fix your spam filters. I keep marking emails as junk but seems your ML retraining and spam categorisation models are outdated. I'm half considering shifting my main account and using @gmail

• 
  Brad (@blcdude1) reported 35 minutes ago

  I’ve had awful luck with @outlook the past week. Every time I log in, I get told there have been too many failed attempts and I’m forced to reset my password. It makes the website feel very insecure, a major security issue.

• 
  Ture Anderson (@tanfrancisco) reported 36 minutes ago

  @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

• 
  ComeAsYouAreTO (@comeasyouareTO) reported 37 minutes ago

  @Outlook ONE login attempt is not "too many times'. Fix your ******* website already.

• 
  Joel (@Joel94994231) reported 38 minutes ago

  @mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans

• 
  Louis Arthur-Brown (@LouisArthu66843) reported 42 minutes ago

  @Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.

• 
  Francis Bacon 🥓 (@mundosimulado) reported 44 minutes ago

  @Outlook It’s a real ****, the last Windows updates turn my laptop very slow and Outlook classic don’t work anymore. I demand refund a refund of my money.

• 
  Sidhant Ranjan Shrivastava (@sidhantranjan) reported 50 minutes ago

  @MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.

• 
  Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported 52 minutes ago

  @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

• 
  Wittig Lyon (@ibn_wittig) reported 54 minutes ago

  @hameedkanz @Outlook @Live What's the error message? Is it csv or?

• 
  delicia (@deliciaMP4) reported 58 minutes ago

  @Outlook a move up/move down feature isn’t that hard surely

• 
  Brian Fontana (@CodeFoxtrot) reported 59 minutes ago

  @IAmTimCorey @Copilot @Outlook I uninstalled copilot and m365 last week, will try again in the future! I think the first biggest issue they need to fix, is why there are two copilot apps that appear to be similar, but are self-described to be different, and then you need to have two on your system. Doesn't make much sense!

• 
  Cheekyman81 (@1_hsm) reported 59 minutes ago

  @Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.