Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Township of Evan	Sign in	3 hours ago
Dallas	Website Down	4 hours ago
Panamá	Sign in	5 hours ago
Tallahassee	Errors	7 hours ago
Quito	Sign in	9 hours ago
A Coruña	Sign in	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kristen🦕 (@heartisgone) reported 2 minutes ago

  @GreggyRamone @Outlook Is that for the mail app? I'm just trying to sign in on the website on desktop and it won't let me

• 
  Oktay (@OktayAykut1) reported 7 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  alli. (@lovemesomeALLI) reported 7 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  CaribbeanCocktail♡ (@novella_ellaa) reported 7 minutes ago

  @Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please

• 
  Sarah Andrew (@SLA25) reported 9 minutes ago

  @Outlook when will this problem be fixed with outlook email accounts?

• 
  Dyspocito / dyspocito.bsky.social (@dyspocito) reported 9 minutes ago

  So I’m just completely locked out of my @Outlook account with no possible way to login.

• 
  Erick (@erickacevedor) reported 10 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Tanya Smith (@Tanyasmi) reported 10 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Jgs (@Jgsbm5) reported 10 minutes ago

  @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

• 
  alli. (@lovemesomeALLI) reported 12 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Ignacio Durán (@IgnacioDurn9) reported 14 minutes ago

  @satyanadella I can't even log in into my @Outlook account since morning. When are you going to fix it?

• 
  eloise (@eloisecampbel45) reported 17 minutes ago

  @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

• 
  Mosh_Pit_Chad (@Mosh_Pit_Chad) reported 20 minutes ago

  @Outlook any solutions to your email outage for iPhone?

• 
  B. (@Drum_y) reported 21 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Ms.Tab00 (@MsTab00) reported 22 minutes ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 25 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  TONY SANDERSON (@EMANONF1) reported 27 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 35 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  James Alexander (@justjamess87) reported 35 minutes ago

  @Outlook why is outlook STILL down? Have some very important emails ( like many others around the world ) please get it together. This is ridiculous now 24 hrs and STILL GETTING NOTHING!!!! #outlook #outlookdown

• 
  jonathan hopley (@jonathanhopley) reported 35 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  KEN IN SA (@SAsportshonk) reported 35 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Lin (@LinzieM79) reported 37 minutes ago

  Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

• 
  Shaz 🦋 (@soxxylady) reported 41 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  Alyse❤️ (@alyse3344) reported 46 minutes ago

  @MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 50 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Leidiana Rahn (@leidianamarque1) reported 51 minutes ago

  @Outlook This completely unacceptable, the whole day without being able to access my inbox. Why is take so long to fix the login issue? I had to reenter my pw many times got in once but it kicked me out

• 
  Luke Hearns (@LHearns2) reported 54 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Shoes (@J_Keith101) reported 56 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Bex (@rebecca_dray_) reported 57 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Raph (@cam_raphael) reported 59 minutes ago

  @Outlook when will this problem be fixed???