Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Le Havre	Website Down	2 hours ago
La Verne	Errors	3 hours ago
Lyon	Sign in	5 hours ago
Seattle	Sign in	7 hours ago
Wick	Sign in	12 hours ago
Brisbane	Sign in	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dar99 (@Dar8206) reported 8 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Same for me . SMS code is not working so impossible to Connect even on Outlook app…. Same **** since monday

• 
  Lauren (@thevoidiscute) reported 10 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  Neeraj (@Neeraj8k) reported 11 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  Timothy Nichols (@nichols_ti28279) reported 13 minutes ago

  @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

• 
  John Alex (@mgrjohnalex) reported 13 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  TONY SANDERSON (@EMANONF1) reported 14 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 18 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  tortured hot girl department (@maaaaandyy) reported 19 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  N8 (@nathane10422899) reported 21 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  Timothy Nichols (@nichols_ti28279) reported 22 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  Alex 🌐 (@ajr_codes) reported 26 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  Dee (@PlatinumEvents_) reported 31 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  osman (@osman_cetin) reported 32 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  TONY SANDERSON (@EMANONF1) reported 33 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  MJ (@marifuenzalida) reported 35 minutes ago

  @hotmail @Outlook not working

• 
  Koku Baboni (@ko_baboni) reported 35 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Brett Paddock (@Brett_Paddock) reported 37 minutes ago

  @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 37 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Mosh_Pit_Chad (@Mosh_Pit_Chad) reported 43 minutes ago

  @Outlook any solutions to your email outage for iPhone?

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 43 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  SusieBrien (@SusieBrien) reported 45 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Chow (@smooth_93) reported 48 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  eloise (@eloisecampbel45) reported 52 minutes ago

  @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

• 
  K Grimsley (@KazzaGrims) reported 56 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  B. (@Drum_y) reported 59 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 60 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!

• 
  Hakan (@Hakan1630386105) reported 1 hour ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  ✨ Laura ✨ (@Laura23WL) reported 1 hour ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  Timothy Nichols (@nichols_ti28279) reported 1 hour ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  Ms.Tab00 (@MsTab00) reported 1 hour ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours