Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (66%)
• Errors (17%)
• Website Down (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Reading	Sign in	10 minutes ago
Montauban	Sign in	13 minutes ago
Winscombe	Sign in	31 minutes ago
Phoenix	Sign in	3 hours ago
Bonners Ferry	Sign in	3 hours ago
West Chester	Sign in	4 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pinkie (@PnkNailsrPrtty) reported 1 minute ago

  Coming up on at least 16 hours of no access to multiple emails… support hasn’t even said boo in 30minutes and they’re acting like they fixed it if we’d only follow their broken steps… @Outlook @MicrosoftHelps @MSFT365Status

• 
  B. (@Drum_y) reported 4 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 5 minutes ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  Greggy Ramone (@GreggyRamone) reported 6 minutes ago

  @lovemesomeALLI @Outlook The app won’t let you login with your other email account?

• 
  Naomi (@bluenaomi) reported 7 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  laura smith (@laura_smith1985) reported 10 minutes ago

  @Outlook Has outlook gone down on iPhones? Not been able to access mail since this morning

• 
  Greggy Ramone (@GreggyRamone) reported 12 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  👑Cass✨ (@ItsCas_tho) reported 14 minutes ago

  @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

• 
  Kristen🦕 (@heartisgone) reported 14 minutes ago

  @GreggyRamone @Outlook Is that for the mail app? I'm just trying to sign in on the website on desktop and it won't let me

• 
  Helen Clare (@HelenClarex) reported 17 minutes ago

  @Outlook haven’t been able to log in to my email on iPhone or desktop. Keeps saying I’ve entered my password wrong too many times (I haven’t) I’m not able to login via a code or any other way 🤬

• 
  Luke Hearns (@LHearns2) reported 19 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Tanya Smith (@Tanyasmi) reported 24 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Brian Short (@BrianShort30) reported 25 minutes ago

  Hey @Outlook , fix your ****! Email has been down all day

• 
  Justagirlxo (@Justagirlx6293) reported 28 minutes ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  DP (@Dportz11) reported 31 minutes ago

  @nickdent1990 @Outlook Big issue

• 
  🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reported 32 minutes ago

  I’m sick of this Outlook issue, it’s been down all day, cunting thing is doin my head in @Outlook

• 
  Travis Braman (@michkid) reported 35 minutes ago

  @Outlook We can’t even login

• 
  K Grimsley (@KazzaGrims) reported 36 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  Debra McGuire (@DebraMcGuire72) reported 40 minutes ago

  @Outlook Fix the issues with not being able to use Hotmail, NOW!!! Quit with this stupid advertising and work on it!!! 😤

• 
  Sarah Andrew (@SLA25) reported 40 minutes ago

  @Outlook when will this problem be fixed with outlook email accounts?

• 
  Jessica Melia (@JessicaMelia17) reported 43 minutes ago

  @Outlook locked out of my emails since 8am this morning? Tried every single trouble shooting advice you’ve suggested and still nowhere. NOT OK 👎

• 
  Luke Hearns (@LHearns2) reported 46 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Joe Robinson (@MrJoeRobinson) reported 49 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  Winston Smith (@OceaniaRm101) reported 49 minutes ago

  @Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?

• 
  sally (@trolly_dolly6) reported 50 minutes ago

  @Outlook how much longer will the system be down? I’m waiting for replies on important emails I’ve sent - 22.45 still cannot receive or send emails 😡

• 
  Julia Ullrich (@JuliaUllrich13) reported 51 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Gemma King (@GemMcKing) reported 54 minutes ago

  @Alison_53 @Microsoft @Outlook Same if not longer 😩😡 I think it’s such a big issue but they are not communicating to us all 😩

• 
  Kiera (@kiera34670) reported 54 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  ✨ Laura ✨ (@Laura23WL) reported 54 minutes ago

  @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

• 
  Dyspocito / dyspocito.bsky.social (@dyspocito) reported 60 minutes ago

  So I’m just completely locked out of my @Outlook account with no possible way to login.