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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 49% Sign in (49%)
  • 26% Errors (26%)
  • 25% Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Trowbridge Sign in 3 minutes ago
Preston Website Down 2 hours ago
San Marcos Errors 7 hours ago
Phoenix Sign in 8 hours ago
Quito Errors 8 hours ago
Denver Sign in 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • TalpadySR
    Sriprakash Rao Talpady ಶ್ರೀಪ್ರಕಾಶ ರಾವ್ ತಲಪಾಡಿ (@TalpadySR) reported

    @Outlook If there is a prize for damaging a perfectly working app with a new version much worse than before, you stand in the first place as a contender. Many useful features are gone. New version is slow & unfriendly. I can't go back as it can't connect to my Google A/C !

  • philly_lawdog
    Saddiq (@philly_lawdog) reported

    @Outlook Im having a real life issue with my outlook inbox thats bothering me

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

  • johnr1593426
    johnr (@johnr1593426) reported

    @Outlook I can't login in my msn email ???

  • lane_declan
    Declan Lane (@lane_declan) reported

    @michaelhannaa @Outlook Terrible.

  • pasadena792
    Joe Fairbanks 🇮🇱 (@pasadena792) reported

    @stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.

  • michaelhannaa
    Michael (@michaelhannaa) reported

    @Outlook on IOS is terrible. Just terrible.

  • keeganlanier
    Keegan Lanier (@keeganlanier) reported

    Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge

  • srijansen39
    Roni (@srijansen39) reported

    @Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this

  • JeffWhalen989
    Citizen of Realville (@JeffWhalen989) reported

    @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

  • lee_gerry
    Gerry L 🇨🇦 (@lee_gerry) reported

    @Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.

  • Joel94994231
    Joel (@Joel94994231) reported

    @Outlook @marti81_16 If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up @Outlook

  • LiamD21
    Liam Donoghue (@LiamD21) reported

    @Outlook I am having trouble logging into my account. I changed my password on my desktop yesterday and trying to update on my phone and it won’t work. I then try and log into my desktop and it won’t let me as I have ‘tried to many times’.. this is ridiculous

  • blcdude1
    Brad (@blcdude1) reported

    I’ve had awful luck with @outlook the past week. Every time I log in, I get told there have been too many failed attempts and I’m forced to reset my password. It makes the website feel very insecure, a major security issue.

  • browneye_winker
    Richard Gozinya (@browneye_winker) reported

    @Outlook Are there issues with Outlook on iOS 26.4? I’ve been getting delayed notifications for a couple weeks. The email will show in my inbox, but I’ll get the iOS notification a couple minutes after.

  • TuckerGoodrich
    Tucker Goodrich (@TuckerGoodrich) reported

    Gmail search doesn't work. Outlook is far better and if it's not working, you Exchange administrator is doing a bad job. —Current unhappy @Gmail user and former Exchange administrator and intensive @Outlook user.

  • TD2timeMVP
    Daniel Burapavong (@TD2timeMVP) reported from City of Atlanta, Georgia

    Tried the new Outlook app on Windows 11 for a few weeks and reverted back to classic cause of weird email formatting issues. In replies, my emails were returned all stretched out and looked out of whack. @Microsoft @Outlook @Windows

  • heylee824
    mother lee. (@heylee824) reported

    the search bar is not working the way it should @Outlook 😔

  • miningmark48
    Mark (@miningmark48) reported

    Hey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.

  • Lopa8765
    MissLola67 (@Lopa8765) reported

    @Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.

  • NEO_England
    NEO_England (@NEO_England) reported

    @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

  • Carly_Miller7
    Carly Miller (@Carly_Miller7) reported

    @Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

  • _mape88
    Ma🇧🇷 Pē (@_mape88) reported

    @Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook why are your teams refusing to help with my Hotmail account recovery and just asking me to fill out recovery forms again and again. This is not working. This is my own personal data which I have a right to. Please help me

  • bisset_cindy
    Cindy Bisset (@bisset_cindy) reported

    @Outlook Get back to the real work? Does anyone know what ******** is Microsoft’s problem. I have not been able to work for weeks . What ********

  • jonbrown2021
    jon brownsill (@jonbrown2021) reported

    @Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?

  • SAH_HAIDER
    Ali Haider (@SAH_HAIDER) reported

    @Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!

  • nkk8314
    nkk501 (@nkk8314) reported

    @Outlook could you please help me with my email address. I am unable to login and it is saying I am blocked due to not enough verification

  • Mr_Knavish
    Mrknavish 🇺🇸 (@Mr_Knavish) reported

    Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)