Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (72%)
- Website Down (15%)
- Errors (13%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Quito
|
Sign in | 22 hours ago |
|
Quito
|
Sign in | 1 day ago |
 Campeche
|
Sign in | 3 days ago |
 Elizabethtown
|
Sign in | 3 days ago |
 Hackney
|
Sign in | 3 days ago |
 Colomiers
|
Errors | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook I'm having the same issue! 21 years too!
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Erick (@erickacevedor) reportedI love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.
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Donna Adinolfi (@DonnaSpaGal) reportedAnyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔
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Chayan Chakrabarti (@lazychakrabarti) reported@Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame
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paula atkinson (@xmckeallax) reported@Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?
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Han. (@HanaJohnson92) reportedDay 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps
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Ellie Harris (@ellieeeharris) reported@Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!
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Faisal 🔻 (@faisal9051911) reported@lovemesomeALLI @Outlook They unlocked my account and was able to login with my password
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tortured hot girl department (@maaaaandyy) reportedWhy can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr
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Luke Hearns (@LHearns2) reportedWell @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps
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April 🐭 (@1967Christian) reported@Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.
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Jimmy Fallon (@JimmyFal) reported@Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!
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Rahimuddin (@mdrahiem) reportedWhen you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?
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Beer stein of the void (@beer_and_mtg) reported@Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing
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Hakan (@Hakan1630386105) reported@wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.
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Jorge Marketer (@jorgemarketer) reported@nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access
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Timothy Nichols (@nichols_ti28279) reported@jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.
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Sedal Gürses (@sgg1903) reported@UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.
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TONY SANDERSON (@EMANONF1) reported@Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!
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Kvng (@Kvng4r) reported@Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card
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alli. (@lovemesomeALLI) reportednow I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!
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why (@kirk202020) reported@Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this
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Santanu Banerjee (@KolkataRsogolla) reportedClient emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail
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Luke Hearns (@LHearns2) reported@RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.
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ATMOSARRISES (@XsinandtonicX) reportedBlocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?
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Leaves Ahead (@acetipped) reported@Outlook when are you guys going to fix this email sync outage on iPhone?
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Andrew Pereira (@AndrewP204) reported@Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times
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jamie (@jammyzizzle) reported@Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it
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eeeeeeee (@mattyhattycat) reported@Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.
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Andrew (@andrewrdn463) reported@Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING