Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (54%)
• Website Down (24%)
• Errors (22%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Santiago de Querétaro	Sign in	5 hours ago
Albi	Sign in	2 days ago
Ocean Springs	Errors	3 days ago
Santurtzi	Sign in	5 days ago
Bilbao	Sign in	5 days ago
Bogotá	Errors	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sedal Gürses (@sgg1903) reported 6 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  alli. (@lovemesomeALLI) reported 9 minutes ago

  now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

• 
  None of These Candidates (@noneofthesecand) reported 12 minutes ago

  Trying to think of a way @Outlook or @MicrosoftHelps could be EVEN MORE retarded but I can't think of a way. You and your DEI hires just add spam calendar invites without even asking me... Then I can't use the app bc you want me to login with Outlook which is RETARDED because...

• 
  NewsMän (@KueddeR) reported 13 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  swede05 (@AaronWick2) reported 14 minutes ago

  @Outlook having trouble with verification for my hotmail account can u help me with this please

• 
  GUAL CYBR (@gual_cybr) reported 18 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  Abhishek bharti (@Abhishe99575126) reported 20 minutes ago

  @Outlook @MicrosoftHelps i am unable to login into my account due to OTP not coming and thus unable to login into my laptop as well kindly help.

• 
  jamie (@jammyzizzle) reported 32 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  TONY SANDERSON (@EMANONF1) reported 33 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Rant Man (@adultcrybaby) reported 33 minutes ago

  @Office @Outlook Worlds largest Email client and cannot fix POP IMAP which even Ai cannot fix. If anyone believes Ai is next frontier for Microsoft, No its fixing basic email configuration and servers. Failed at everything and Pain customers can't get out of..Shame

• 
  PY (@peteryanni) reported 34 minutes ago

  @Outlook Why remove Send Availability from the mobile app? It was one of the most useful features for scheduling on the go. Now the calendar button only creates events, and checking free times requires minimizing the draft or saving it just to switch tabs. Proposing 3–5 options has become a slow back-and-forth process.

• 
  Rahimuddin (@mdrahiem) reported 34 minutes ago

  When you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?

• 
  Wade Dorrell (@waded) reported 35 minutes ago

  @Outlook please fix Android app notification actions. I hit DELETE on the notification, I want the notification to dismiss in 500ms or less, and I expect that the next time I check inbox, what I said I wanted deleted is deleted. Network delay, already-deleted-elsewhere, not even visible in inbox yet, yeah I know these things happen, but they can't be allowed to let the notification go unresponsive to actions taken.

• 
  Andrew Pereira (@AndrewP204) reported 38 minutes ago

  @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

• 
  alli. (@lovemesomeALLI) reported 45 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 46 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Kiera (@kiera34670) reported 47 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Kyle Davey (@KyleDavey86) reported 47 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Hakan (@Hakan1630386105) reported 47 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Ad Libitum (@JSokaza) reported 52 minutes ago

  @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

• 
  LaubeQ (@LaubeQ28) reported 53 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Donna Adinolfi (@DonnaSpaGal) reported 55 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  paula atkinson (@xmckeallax) reported 1 hour ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  Luke Hearns (@LHearns2) reported 1 hour ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  SpongeBob (@Jack_the_westi) reported 1 hour ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Seren Söyler (@soylerseren) reported 1 hour ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Hakan (@Hakan1630386105) reported 1 hour ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Jesús (@jdj_yepez) reported 1 hour ago

  @Outlook You need to fix this ASAP. It really is frustrating. It’s turning into google’s search engine, just a bunch of ads and useless results that aren’t even close, to what I was searching for.

• 
  peter wilson (@wilsonpeter48) reported 1 hour ago

  @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

• 
  Diagnosis (@Diagnosis410227) reported 1 hour ago

  @Outlook I have issues with logging into my account. What should I do? @Outlook