Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Largo	Errors	3 hours ago
Washington, D.C.	Sign in	4 hours ago
Charlotte	Website Down	4 hours ago
Santiago	Website Down	5 hours ago
Rio de Janeiro	Errors	6 hours ago
General Alvear	Errors	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Hearns (@LHearns2) reported 4 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  ✨ Laura ✨ (@Laura23WL) reported 7 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  Märÿ🤙🏻 (@maryedwards918) reported 8 minutes ago

  Is @outlook still not working for everyone else?

• 
  Taz 泰秀樂 (@tazorack) reported 10 minutes ago

  @MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.

• 
  K Grimsley (@KazzaGrims) reported 14 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  MWBEATS (@mwbeats) reported 14 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  TONY SANDERSON (@EMANONF1) reported 18 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Jacob McClellan (@JacobAMcClellan) reported 20 minutes ago

  @Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 25 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Africanart4spaces (@AAFSart) reported 26 minutes ago

  @Outlook I have issues accessing my email but I keep getting AI blocking me from speaking to an actual human what the hell

• 
  Monika Mullins (@Mbratz123) reported 29 minutes ago

  Not realizing @Microsoft @Outlook was down it made me verify like 20 times on my iPhone today

• 
  Leidiana Rahn (@leidianamarque1) reported 30 minutes ago

  @Outlook This completely unacceptable, the whole day without being able to access my inbox. Why is take so long to fix the login issue? I had to reenter my pw many times got in once but it kicked me out

• 
  Simbaaa (@simoes_romeo) reported 31 minutes ago

  @cjl85718 @Outlook did resolve the problem? I have the same issuee.

• 
  Naomi (@bluenaomi) reported 32 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Raph (@cam_raphael) reported 34 minutes ago

  @Outlook when will this problem be fixed???

• 
  Shoes (@J_Keith101) reported 36 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  TONY SANDERSON (@EMANONF1) reported 36 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Souvik Mukherjee (@souvik610) reported 39 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Gemma Collins (@Gem83Col) reported 40 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  Leaves Ahead (@acetipped) reported 40 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Soph (@feeenickss) reported 42 minutes ago

  @Outlook @Microsoft please fix outlook! Been trying to log in for almost 24 hours on 2 accounts and both say password is incorrect but I cannot reset as I cannot access the recovery account!!! This is ridiculous!!!!

• 
  sally (@trolly_dolly6) reported 44 minutes ago

  @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

• 
  Kristen🦕 (@heartisgone) reported 45 minutes ago

  @GreggyRamone @Outlook Is that for the mail app? I'm just trying to sign in on the website on desktop and it won't let me

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 47 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  MKM (@MKFrainMaria) reported 48 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Greggy Ramone (@GreggyRamone) reported 50 minutes ago

  @heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.

• 
  Shardae (@Shardae_Shanice) reported 50 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  Greggy Ramone (@GreggyRamone) reported 53 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  SpongeBob (@Jack_the_westi) reported 58 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Chow (@smooth_93) reported 1 hour ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier