Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Sainte-Luce-sur-Loire	Website Down	5 minutes ago
Township of Evan	Errors	3 hours ago
Paris	Website Down	5 hours ago
Constantia	Sign in	6 hours ago
Cape Coral	Errors	7 hours ago
Woodbridge	Sign in	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alli. (@lovemesomeALLI) reported 6 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  Lin (@LinzieM79) reported 6 minutes ago

  Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail

• 
  alli. (@lovemesomeALLI) reported 8 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Kareem (@Kareem1702) reported 8 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Shaz 🦋 (@soxxylady) reported 9 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  Yogee (@misteryogee) reported 12 minutes ago

  My live/microsoft userid/email is in some leaked hack db and now I keep getting these Authenticator requests every few hours by someone trying to access my account. @Microsoft @Outlook @MicrosoftHelps is there a way to geofence my account and lock all access attempts from other countries. This can’t be just a problem unique to me

• 
  Shaz 🦋 (@soxxylady) reported 12 minutes ago

  @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

• 
  TONY SANDERSON (@EMANONF1) reported 17 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Jersey (@jerseyish) reported 19 minutes ago

  @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****

• 
  Koku Baboni (@ko_baboni) reported 23 minutes ago

  @Outlook, fix Outlook mobile!

• 
  autumn 🍓 (@autumnisicy) reported 30 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 32 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  jonathan hopley (@jonathanhopley) reported 32 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Bhavick Ricky Popat (@RickyPopat) reported 33 minutes ago

  @TBanton18 @Microsoft @Outlook What's the error message saying?

• 
  James Alexander (@justjamess87) reported 34 minutes ago

  @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

• 
  Dr. Vishal Kumar (@vkfzr) reported 35 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  B. (@Drum_y) reported 37 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  paula atkinson (@xmckeallax) reported 40 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  TONY SANDERSON (@EMANONF1) reported 42 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Gurjot S (@drewbiebertbh) reported 42 minutes ago

  @Outlook fix the issue pls

• 
  alli. (@lovemesomeALLI) reported 44 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  GUAL CYBR (@gual_cybr) reported 45 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  Andrew (@andrewrdn463) reported 56 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Erick (@erickacevedor) reported 57 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Tariq Ponir (@hyperactve) reported 57 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  John (@gruntjeeper) reported 1 hour ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  Melanie Marler (@marlermelanie) reported 1 hour ago

  @Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.

• 
  Varun101 (@vroon101) reported 1 hour ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  Leaves Ahead (@acetipped) reported 1 hour ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 1 hour ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.