Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Ponta Grossa	Errors	2 hours ago
Paris	Sign in	2 hours ago
Zamora	Sign in	7 hours ago
Nicosia	Sign in	9 hours ago
Paralímni	Sign in	10 hours ago
Adelaide	Sign in	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  KEN IN SA (@SAsportshonk) reported 4 minutes ago

  @Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏

• 
  Debra McGuire (@DebraMcGuire72) reported 6 minutes ago

  @Outlook Fix the issues with not being able to use Hotmail, NOW!!! Quit with this stupid advertising and work on it!!! 😤

• 
  Carrie (@UNCgirl99) reported 6 minutes ago

  @Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.

• 
  jamie (@jammyzizzle) reported 8 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  Oktay (@OktayAykut1) reported 8 minutes ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  Emmanuel Valle (@valle_emma61666) reported 11 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  Luke Hearns (@LHearns2) reported 16 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported 26 minutes ago

  @Outlook r u guys okay? FIX THE ISSUE

• 
  Ms.Tab00 (@MsTab00) reported 29 minutes ago

  @Outlook y’all are out of line?!?!! Servers down for over 24 hours

• 
  Brett Paddock (@Brett_Paddock) reported 32 minutes ago

  @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

• 
  James Alexander (@justjamess87) reported 32 minutes ago

  @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

• 
  Gemma Collins (@Gem83Col) reported 33 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  Luke Hearns (@LHearns2) reported 33 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Monika Mullins (@Mbratz123) reported 35 minutes ago

  Not realizing @Microsoft @Outlook was down it made me verify like 20 times on my iPhone today

• 
  Craig (@cjl85718) reported 37 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  Mukund (@ibmindia2011) reported 37 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  Shaz 🦋 (@soxxylady) reported 38 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  N8 (@nathane10422899) reported 39 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  Märÿ🤙🏻 (@maryedwards918) reported 40 minutes ago

  Is @outlook still not working for everyone else?

• 
  Joe Robinson (@MrJoeRobinson) reported 41 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  Simon Ward (@SimonJWard93) reported 42 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  Chris C-W (@cwiggy) reported 44 minutes ago

  @Outlook outlook mail down all day today. Prompted to enter password multiple times. Can’t clear existing emails. What’s going on?

• 
  Leaves Ahead (@acetipped) reported 45 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  jonathan hopley (@jonathanhopley) reported 46 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  tortured hot girl department (@maaaaandyy) reported 53 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  MWBEATS (@mwbeats) reported 59 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  Dean (@dwpilgrim) reported 1 hour ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  Jacob McClellan (@JacobAMcClellan) reported 1 hour ago

  @Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.

• 
  Max (@Dobbie_88) reported 1 hour ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  Mark Young (@2_youngy) reported 1 hour ago

  @Outlook your emails are still not working!