Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (56%)
- Website Down (23%)
- Errors (21%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Baltimore
|
Sign in | 34 minutes ago |
 Villemomble
|
Website Down | 4 hours ago |
 Berlin
|
Sign in | 4 hours ago |
|
Woodbridge
|
Sign in | 6 hours ago |
 Adelaide
|
Sign in | 11 hours ago |
|
Jackson
|
Errors | 16 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Ryan Ricardo Dunkley (@ryanricardo76) reported@MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too
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Andrew Hopkins (@F19ADH) reportedI see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?
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Patricia Young (@FreakyPatty) reported@Outlook what is happening with #microsoft & #microsoft? Changed my password for outlook yesterday as PW I used for years being rejected and now my new PW keeps saying ‘too many login attempts’ verifying with you ‘prove you are a human’ is hard
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Ma🇧🇷 Pē (@_mape88) reported@Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮
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Joe Fairbanks 🇮🇱 (@pasadena792) reported@stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.
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frostlord (@thefrostlord) reported@Outlook signing into Outlook and being told I have signed in too many times after putting in my CORRECT password. Then you are forced to change password. FIX IT UP MICROSOFT.
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DrEvil (@DrMaryHolden) reported@CuriosityonX @Outlook do you ever read the room? Everyone has problems with your shite software
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𝙈𝙞𝙢 (@Mari0am) reported@Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.
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Ron (@RonPipes) reported@Outlook Fix it please . 💔#EX1255397
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Lee Charters (@cheeckycharters) reported@Outlook Can't message you. So I'll have to post this. My phone of 8yrs just died so I got a new one. Tried to sign in multiple times but no joy with password, couldn't use authenticator as no password. Been locked out of my email account that I've had for 25yrs. Help please.
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star🧚🏻♀️ (@zxcbnmjklyf) reported@Outlook I am having a technical issue with my personal account. It is being incorrectly flagged as a child account. When I try to verify my age by clicking 'I am a parent', I immediately get a 'Logout Failed' error page on all devices and browsers.
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Dr. D. Akın (@DarcinAkin) reported@Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.
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Anathema🇵🇱🏴🏴 (@Dyslogix) reportedMicroslop, fix your damn email ..... wtf @Outlook
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Dani.🇻🇪 (@daniperdomo92) reported@Outlook @Microsoft @MicrosoftHelps Im Still struggling to regain access to my Hotmail account. Recovery forms still not working.. 2/3 months and counting… i have evidence that I'm the legit owner
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mel (@mel76151448) reported@Outlook how am I supposed to get back in my email account, when I can’t sign in. Tried all the links but no success. Run a business on this account. I need to speak to a human!!!
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Sam Golding (@SamG0996) reported@Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook
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Mrknavish 🇺🇸 (@Mr_Knavish) reportedHey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)
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Dana McKay (@danamckayradio) reported.@Outlook @Microsoft my co-worker and I are both having the same issue with Outlook on android. Email not refreshing.......
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Jonathan Collin (@joncollin) reportedHey @gmail are you aware of authentication issues for @Outlook accounts in the Gmail app? My account is no longer authenticating as off this morning- seems to be a widespread issue that started in the last few days...
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HSM_81 (@1_hsm) reported@Outlook @Microsoft @MicrosoftHelps I’m Still struggling to regain access to my Hotmail account. Recovery forms still not working. What are my next escalation options please? 2/3 months and counting…
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Lover you 3000 Midnights (@lizakabe) reportedHey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!
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Ture Anderson (@tanfrancisco) reported@Outlook I was able to fix the problem using another computer and a different network.
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Kevin Sar (@kevinsar) reported@Outlook y'all broke your android app today, check your reviews no one can login
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Testing the waters (@henri_smit43170) reported@Outlook seems to be going through some issues, is it only our organisation?
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Tom sayer (@Jeffnel429545) reported@Microsoft @Outlook Fix outlook online and update your status page you jackasses
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frostlord (@thefrostlord) reported@Outlook nice, you can’t sign even with the correct password now not even the owners of the email can sign in bravo @Outlook :(
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James Howlett (@Howlett_James_) reported@outlook stop asking me to try the New Outlook .. i don’t want too .. its terrible. #microsoft #outlook #m365
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Betsy Robinson (@betsyjulia) reported@Outlook HELP! I cannot sign in to Outlook. It's permanently marked closed because of too many attempts with wrong password. When I try to change password, my 2nd verification cell phone attempt gets "this method is not available." I cannot find help anywhere.
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Joey Bressette (@J0seph455) reported@Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?