Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (22%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Santa Monica	Sign in	8 hours ago
Waxhaw	Website Down	9 hours ago
Liverpool	Sign in	12 hours ago
Liverpool	Sign in	13 hours ago
Madrid	Sign in	13 hours ago
Milton Keynes	Sign in	16 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌄🐣 (@2689j) reported 5 minutes ago

  Also, @Outlook I had to put these in my junk profile myself. Are you not able to tell these are spam? Cuz if not, we should just shut y'all down now and save everyone some time and anguish.

• 
  frostlord (@thefrostlord) reported 5 minutes ago

  @Outlook nice, you can’t sign even with the correct password now not even the owners of the email can sign in bravo @Outlook :(

• 
  Mister Kayne (@MisterKayne76) reported 6 minutes ago

  Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

• 
  sheenbean (@loisetwt) reported 8 minutes ago

  @Outlook I currently have two Outlook accounts for two different jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please help me resolve this issue so I can access the correct account?

• 
  sarah (@SarahEmpson2) reported 9 minutes ago

  @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

• 
  Gloria Murray (@GMurray64532) reported 10 minutes ago

  @outlook how do I return to startup/login with local account? Its crap forcing users to auto login with an account.

• 
  Love Gupta (@Lovegupta_) reported 11 minutes ago

  @MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm

• 
  FallingDebris (@VolatileAmine) reported 16 minutes ago

  @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

• 
  Arch. Mohammed AL-Turki (@mturki) reported 16 minutes ago

  @Outlook We demand an urgent and permanent fix, along with better customer support that matches the company’s reputation and users’ trust. #Outlook #Microsoft #Support

• 
  Souvik Mukherjee (@souvik610) reported 23 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Pfs (@sirpenski) reported 35 minutes ago

  @WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.

• 
  🇬🇧 (@OGBC_Llama) reported 37 minutes ago

  @Outlook , Hi my outlook app appears to be down ?

• 
  N Rose (@NRose_N5) reported 38 minutes ago

  @tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?

• 
  Kat 🐈🌴(✨fan account✨) (@KatsFaith13) reported 39 minutes ago

  @Henrickson145 @Outlook Having the same issue. Were you able to get it fixed?

• 
  Taz 泰秀樂 (@tazorack) reported 41 minutes ago

  @Outlook @MicrosoftHelps Outlook is awful. Using the other verification purposes are not working. Garbage system. Fix it.

• 
  Griff (@Grifeweizen) reported 43 minutes ago

  @Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.

• 
  chakuchuri (@chakuchuri) reported 43 minutes ago

  @Outlook fix your app lags a lot these days. What kind of bloated app is this?

• 
  Logan Henrickson (@Henrickson145) reported 48 minutes ago

  Hey @Outlook, why cant I get any verification codes sent to my phone to change email passwords? Unable to currently login, and unable to update a password. Help.

• 
  Chris Pred (@ChrisPred) reported 50 minutes ago

  @keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.

• 
  Charlie Stacey (They /Them) (@CharlieStaceyUK) reported 50 minutes ago

  @Outlook I’m a sole global admin fully locked out of my business account. The phone number allocated to my case has issues receiving calls. I desperately need this sorted so I can work. Is there anything more I can do, at the very least to change the phone number?

• 
  fgozalo (@fiogozalo) reported 50 minutes ago

  @Outlook I am having trouble logging into my account through the Outlook app. A few days ago my emails were not loading, I uninstalled the app and now I cannot log in with my email. What can I do? I need help.

• 
  ComeAsYouAreTO (@comeasyouareTO) reported 50 minutes ago

  @Outlook ONE login attempt is not "too many times'. Fix your ******* website already.

• 
  johnr (@johnr1593426) reported 53 minutes ago

  @Outlook I can't login in my msn email ???

• 
  Matt Ayoub (@mattayoub1) reported 53 minutes ago

  @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

• 
  Ali. Me (@AlisonWagstaff3) reported 57 minutes ago

  @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

• 
  Anathema🇵🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dyslogix) reported 57 minutes ago

  Microslop, fix your damn email ..... wtf @Outlook

• 
  Dani.🇻🇪 (@daniperdomo92) reported 60 minutes ago

  @Outlook @Microsoft @MicrosoftHelps Im Still struggling to regain access to my Hotmail account. Recovery forms still not working.. 2/3 months and counting… i have evidence that I'm the legit owner

• 
  jon brownsill (@jonbrown2021) reported 1 hour ago

  @Outlook hi. I’m having some problems sending emails with pdf attached. Are there any issues at the moment? It sends some messages but not others?

• 
  Griff (@Grifeweizen) reported 1 hour ago

  @Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.

• 
  Ture Anderson (@tanfrancisco) reported 1 hour ago

  @Outlook I was able to fix the problem using another computer and a different network.