Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (67%)
- Errors (17%)
- Website Down (17%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Grand Marsh
|
Sign in | 2 hours ago |
|
Greensburg
|
Sign in | 9 hours ago |
|
Twinsburg
|
Sign in | 11 hours ago |
|
Minneapolis
|
Sign in | 18 hours ago |
 Didcot
|
Sign in | 19 hours ago |
 Brussels
|
Sign in | 19 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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The Desert Fox🦊 (@LaurelioLF33) reported@PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito
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Bex (@rebecca_dray_) reported@TyredMark @Microsoft @Outlook Yep I’m having the same issue
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Lin (@LinzieM79) reportedIs everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail
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Luke Hearns (@LHearns2) reportedWell @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps
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Dodgy Anon (@DodgyAnon) reported@Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.
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JP Hailey (@jphailey1) reported@AmberWithLuv @laura_smith1985 @Outlook Seems to be only affecting IPhones, don’t know about Androids. My IPad has no issues…
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alli. (@lovemesomeALLI) reported@faisal9051911 @Outlook I'm having the same issue! 21 years too!
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Kristen🦕 (@heartisgone) reported@GreggyRamone @Outlook Is that for the mail app? I'm just trying to sign in on the website on desktop and it won't let me
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Ad Libitum (@JSokaza) reportedThe AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.
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Craig (@cjl85718) reported@simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck
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Gemma King (@GemMcKing) reported@Alison_53 @Microsoft @Outlook Same if not longer 😩😡 I think it’s such a big issue but they are not communicating to us all 😩
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Greggy Ramone (@GreggyRamone) reported@TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.
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Monika Mullins (@Mbratz123) reportedNot realizing @Microsoft @Outlook was down it made me verify like 20 times on my iPhone today
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DP (@Dportz11) reported@nickdent1990 @Outlook Big issue
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Kit Oldfield (@KitOldfield) reported@Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise
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Joe Robinson (@MrJoeRobinson) reportedAnyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook
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Melanie Marler (@marlermelanie) reported@Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.
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Mark Young (@2_youngy) reported@kaleighlynnnn @MicrosoftHelps @Outlook Mine still down
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Carie Sams (@belleintexas) reported@Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!
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Ms.Tab00 (@MsTab00) reported@Outlook y’all are out of line?!?!! Servers down for over 24 hours
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Brian Short (@BrianShort30) reportedHey @Outlook , fix your ****! Email has been down all day
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Dean (@dwpilgrim) reported@Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?
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Kal (@kaleighlynnnn) reported@MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???
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Jane Darling (@janeydarling1) reported@outlook down again? This is ridiculous
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Shawnaleee (@y0urshawnalee) reported@MSFT365Status @Outlook @Microsoft I can’t login to my hotmail account. Not on my iPhone nor my desktop. This is a huge issue as I’ve had this email for 20+ years. When will they be resolved?
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Amber Rose♊️✒️ (@AmberWithLuv) reported@laura_smith1985 @Outlook It has been down since I woke up at 5 AM. It's almost 4 PM now. Reallllllllyy frustrating
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Dave Shreeve (@DaveShreeve) reported@Outlook Email is still not working. Come on.
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James Alexander (@justjamess87) reported@Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!
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CaribbeanCocktail♡ (@novella_ellaa) reported@Outlook Hello hi… I can’t access personal or work emails at the moment. FIX IT please
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DWayne (@p79579687) reported@Outlook It’s still not working