Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (55%)
• Website Down (25%)
• Errors (19%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Zahlé	Errors	17 hours ago
Paris	Sign in	23 hours ago
Brisbane	Sign in	23 hours ago
Paris	Errors	2 days ago
Ciudad Apodaca	Website Down	4 days ago
Ciudad Jardín	Sign in	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mesut (@mstsaydut) reported 5 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Varun101 (@vroon101) reported 6 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  Leaves Ahead (@acetipped) reported 8 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  jonathan hopley (@jonathanhopley) reported 9 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 11 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 15 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  BennyTheJet✈️ (@bennythejet_55) reported 19 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 23 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Kiera (@kiera34670) reported 23 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Alex 🌐 (@ajr_codes) reported 25 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  April 🐭 (@1967Christian) reported 26 minutes ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 26 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  alli. (@lovemesomeALLI) reported 26 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  Santanu Banerjee (@KolkataRsogolla) reported 27 minutes ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

• 
  Hakan (@Hakan1630386105) reported 29 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  alli. (@lovemesomeALLI) reported 29 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  Tariq Ponir (@hyperactve) reported 30 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  Inner Phoenix (@InnerPhoenix420) reported 31 minutes ago

  @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 35 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  onelove (@brummy1978) reported 37 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Bonynea (@Bonynea) reported 37 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Kareem (@Kareem1702) reported 39 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Diagnosis (@Diagnosis410227) reported 39 minutes ago

  @Outlook I have issues with logging into my account. What should I do? @Outlook

• 
  Timothy Nichols (@nichols_ti28279) reported 47 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Darnell Wiggins (@TheDon2108) reported 54 minutes ago

  @Microsoft @Outlook is acting weird moving slow, and etc

• 
  TONY SANDERSON (@EMANONF1) reported 57 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  Timothy Nichols (@nichols_ti28279) reported 58 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  Charlie (@Charles2982708) reported 60 minutes ago

  @Outlook this update that sends everything to my Draft folders automatically is complete BS Please change this! It doesn’t save any time and causes way too many problems. The majority of people using outlook for work Multi task and end up having all these emails disappear. When it’s out of site it’s out of mind. That’s not a good thing.

• 
  Permian Landman (@PermianLandman) reported 1 hour ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  🇺🇸ULTRAMAGANONJAB (@true4_red) reported 1 hour ago

  @HindlesKitchen @Outlook When I used to use Apple, I didn't have as many issues, no where near as bad as the phishing I get on MS