Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 04/27/2025 10:15

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (72%)

    Sign in (72%)

  2. Website Down (16%)

    Website Down (16%)

  3. Errors (12%)

    Errors (12%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesMontclair Sign in
United StatesLa Grange Sign in
MexicoZapotlán el Grande Errors
United StatesFramingham Errors
United StatesDenver Sign in
United KingdomFinchley Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • pcguy8088 Greg (@pcguy8088) reported

    @jp_myers @Outlook I was out and needed to refer to a prior email for info. I had to phone the office to have someone look it up on my Gmail account on my desktop. Think I will ditch Gmail out of the Outlook app. This is not the first time I have had Gmail issues in the Outlook app either.

  • ATLGreg1 His Dudeness (@ATLGreg1) reported

    So @outlook for iOS having a pretty big problem with gmail syncing the last few days. Looks like a lot of people having similar issues. Sigh.

  • patrickmatusz Patrick Matusz • dschüsä (@patrickmatusz) reported

    @mahoekst Yes. And freezings of the whole system without any cpu 'involved'. Deinstalled @Adobe reader and 90% of the issues gone. @Outlook seems to do the rest. Flickering when approaching my multi monitor setup, even without "vibrations".

  • GENZ23Y GEN-Z (@GENZ23Y) reported

    @Outlook Can you reply to my direct message. There must be some kind of way of speaking to someone directly about my issue. I have submitted multiple forms. I want to make a formal complaint or have my issue escalated. This is causing me so much distress.

  • AvijitBandyo Avijit Bandyopadhyay (@AvijitBandyo) reported

    Contacted the property. They informed that they have received the booking vide no 617311581. I think, I have written @gmail.com in stead of @outlook.com. Please look into and solve the issue.

  • MarieMcWblog Marie McWilliams (@MarieMcWblog) reported

    @Outlook can you advise when the server issues will be sorted? Thanks

  • imhereforb33r B (@imhereforb33r) reported

    @Outlook @ATLGreg1 This is happening to me as well. Sync has been broken since Saturday for gmail. However, the native iOS mail app works fine. None of these solutions in the link are relevant. I’ve even tried deleting the app and reinstalling

  • nichagan Nic Hagan (@nichagan) reported

    @Outlook I get so much obvious spam in my inbox lately. I can’t believe how terrible your filters are.

  • fl0h0ff Florian Lohoff (@fl0h0ff) reported

    @Zugschlus @Outlook I know - Its all broken. Still i am not going to be silent about it. @Microsoft once again breaks email and we need to talk about it. Microsofts "Embrace, extend and extinguish" once again.

  • rwhanco Robert (@rwhanco) reported

    @Outlook my gmail stopped working in outlook on Mac, iPad, and iPhone today. I can setup the account but nothing coming or going. Happened Saturday it seems. No errors just doesn’t work. @gmail you guys have any thoughts?

  • IAMKEVBISH Kevin Bishop (@IAMKEVBISH) reported

    recently my @Outlook email was hacked and I still can’t receive emails to this account. Does anyone else have this problem? HELP!

  • RickyGroverUK Ricky Grover (@RickyGroverUK) reported

    @IAMKEVBISH @Outlook Yeah, I think prince Andrew has been having the same problem, hope this helps...

  • ProfSuess Steve Suess (@ProfSuess) reported

    I have no problem sending unread emails to the trash in @gmail. I have to read (or mark as having been read) every email before I delete in @Outlook. The difference? Gmail doesn't give me a bold notification next to the folder with how many unread emails are in it.

  • scottheasman Scottie Heasman (@scottheasman) reported

    @paulrobichaux @Outlook Yep that was a great one to wake up to.. reinstall and grabbed the latest build 4.2149.0 and back in the game! ( unless that build was what caused the issue 🧐)

  • BurrLand01 Burr Deming (@BurrLand01) reported

    @RikDhuyvetters @Outlook My sympathies. That is a terrible way to start the day.

  • Olamoney0000001 Olla (@Olamoney0000001) reported

    @Dragonsolitude @Outlook Dm @vaezil ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.

  • jp_myers JP Myers (@jp_myers) reported

    @pcguy8088 @Outlook I’m having the same issue - mail clearly shows in ios mail app and in gmail app but missing from outlook

  • miket136 Michael Thomlinson (@miket136) reported

    @Outlook your mobile app has become un-useable on iOS. Lags, freezes, crashes. Support claimed this was a known issue which was being resolved but it still persists 3 updates later. I’m back to the OEM Mail app and missing accompli.

  • AzureMedia Anne Zeiser (@AzureMedia) reported

    @netsolcares @Apple @Outlook I changed it to 0 on oct 18th as directed referring to server 0. That’s when the problems began. I’ve called tech service twice and created a ticket. Tech says server 0 is not working But will be fixed in 24 hours and send me an email to verify it’s fixed. Sent nothing.

  • anjunabeachwave Bren (@anjunabeachwave) reported

    So... My Outlook mobile app for iphone stopped syncing my Yahoo mail, but not my exchange work email. When I go to support, says there is "a known outage" but that's it... Anything you can recommend? Yes, everything is updated (app and iOS). @Outlook

  • AnkitChawla27 Ankit Chawla (@AnkitChawla27) reported

    @Outlook pathetic support [Case #:28737200] - emails services down for UPMSCL no support at all cheating customers contact me on +9910960009

  • beet_keeper #Digital ⚓️ #Vagabond 🦈 (@beet_keeper) reported

    @BULCCLUB @Microsoft @Outlook I appreciate you verifying that BULC Club - I had another look following your prompt and I can see that for the other junk mail in my Outlook folder. It looks like I was in error yesterday.

  • Afzal_shaikh505 Afzal (@Afzal_shaikh505) reported

    @Outlook what a worst customer support no on is able to revert on support i am not able use my official email adress on my outlook mob app can pls fix this

  • sanj1force S.Kumar (@sanj1force) reported

    @Outlook Phone app not working properly

  • Chrismarshnufc Christopher marsh (@Chrismarshnufc) reported from Grays, England

    @Outlook hi I can’t see any emails past 2 o clock and I know I have received some it just says cannot connect to server thanks

  • furfamily_s han‘s furfamily (@furfamily_s) reported

    anyone met problems with Outlook @Outlook can't received Gmail.............? you can send but no any received

  • MissSYacoby MissSYacoby (@MissSYacoby) reported

    Created a new email address with @Outlook Macbook didn’t save the password and now being told I can’t log in as they can’t verify me and my answers 😩😩 #hotmail #outlook #problems

  • chaos_realm chaos-realm (@chaos_realm) reported

    @Outlook one of my @gmail accounts is not syncing with my gmail using Android version of Outlook I have deleted the account and re added and still not working

  • pcguy8088 Greg (@pcguy8088) reported

    I should of known better than to rely on @Outlook on iOS for my default mail app. Spent an hr trying to figure out why 1 of my Gmail accounts was not showing emails especially 1 in particular. Seems Outlook has known sync issue. Screams & no one hears me.

  • MibIH MIB (@MibIH) reported

    @Outlook isn't loading on Chrome for me. I just get a blank screen. It loads on Firefox. Anyone else have this problem?