Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (50%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Tuckerton	Sign in	2 minutes ago
Oklahoma City	Sign in	1 hour ago
Punta Gorda	Sign in	2 hours ago
Trappes	Sign in	4 hours ago
Villemomble	Sign in	5 hours ago
Liverpool	Sign in	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lewis Fox (@Lewi54ox) reported 1 minute ago

  @Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬

• 
  sarah (@SarahEmpson2) reported 3 minutes ago

  @Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know

• 
  Colz (@simplymecj) reported 5 minutes ago

  @Outlook why the bomboclatt can’t I login to my account tf wrong with y’all man kmt

• 
  Mental Masterpiece (@mentalmasterpie) reported 6 minutes ago

  their is a problem in outlook mail app, its automatically log out after some days @Outlook

• 
  J.T. (@Joseph3T) reported 6 minutes ago

  @Outlook customer service is absolutely terrible…

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 9 minutes ago

  @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

• 
  Andrew Hopkins (@F19ADH) reported 12 minutes ago

  I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

• 
  susannah (@susannahj55) reported 17 minutes ago

  @Outlook do you have a UK based telephone support team , we are having issues but keep having to wait for your LA based team to start work before we can get help

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 19 minutes ago

  @Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.

• 
  Brad (@blcdude1) reported 21 minutes ago

  I’ve had awful luck with @outlook the past week. Every time I log in, I get told there have been too many failed attempts and I’m forced to reset my password. It makes the website feel very insecure, a major security issue.

• 
  Hameedkanz (@hameedkanz) reported 23 minutes ago

  @ibn_wittig @Outlook @Live Sql server Yes.

• 
  maybe: rockie/pops 🤠 (@gooddadgenes) reported 23 minutes ago

  it seems you have bigger issues, @Microsoft i guess I’ll wait…😒 cc: @Outlook

• 
  Cédric Krier (@cedrickrier) reported 25 minutes ago

  @Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.

• 
  𝙈𝙞𝙢 (@Mari0am) reported 25 minutes ago

  @Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?

• 
  Erin 🏳️‍⚧️ (@EliteErin21) reported 26 minutes ago

  @ShishirShelke1 @Microsoft @Outlook fix your product please

• 
  Ramim Rifat | Beehiiv Expert 🐝 (@ramim_rifat_) reported 31 minutes ago

  @aa1yea @beehiiv @Outlook it's a glitch! beehiiv is working on it

• 
  🌟Aalyaa🌟 (@aa1yea) reported 32 minutes ago

  Why are @beehiiv newsletters not being delivered to @Outlook? Is it a glitch?

• 
  Bob (@Bob_of_Baghdad) reported 32 minutes ago

  @Outlook What’s going on with email Templates missing? This has totally destroyed our work flow. Please fix asap.

• 
  Blue Diamond (@BlueDiamond305) reported 33 minutes ago

  @Outlook dear ********, your new version is ******* terrible 😣 new doesn’t always mean better *******. Classic was perfectly fine the way it was!

• 
  Citizen of Realville (@JeffWhalen989) reported 34 minutes ago

  @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

• 
  rachel. (@ditz4baldie) reported 35 minutes ago

  @Outlook I’ve sent a direct message already. The problem is my son has set up 2 step verification but has no access to his phone since it’s been stolen but needs to access his emails for his insurance details

• 
  David Nsiyona (ↁαŁε) (@DNsiyona) reported 41 minutes ago

  Lose the phone with your authentication app and you're in for the ride trying to login to your account! Many codes sent today mbu try again tomorrow @Microsoft @Outlook

• 
  Roni (@srijansen39) reported 42 minutes ago

  @Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 43 minutes ago

  @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

• 
  Chris Pred (@ChrisPred) reported 49 minutes ago

  @keeganlanier @Outlook I haven’t noticed it myself as I use Outlook on my iPad Pro with a M365 account. Are you connecting to Exchange server or another email provider such as Google or iCloud? I am thinking it could be a sync issue with IMAP or something along those lines.

• 
  Mary N-T (@MaryNT16) reported 50 minutes ago

  @Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.

• 
  Rapp Ma (@Summer1812660) reported 55 minutes ago

  Dear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.

• 
  Ryan Ricardo Dunkley (@ryanricardo76) reported 55 minutes ago

  @MandatesHonor @Outlook @LittlePoohBear_ Having the same issue too

• 
  Mister Kayne (@MisterKayne76) reported 58 minutes ago

  Over 10 lockouts and endless appeals later, @Outlook is officially the most "secure" account I own—mostly because even I can't get into it. @Microsoft , please fix this verification loop. It’s exhausting.

• 
  Cédric Krier (@cedrickrier) reported 1 hour ago

  @Outlook can you fix your email server???? 🤬🤬🤬🤬