Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (48%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Lille	Sign in	4 hours ago
Exeter	Sign in	6 hours ago
Monterey	Sign in	7 hours ago
Hastings	Sign in	7 hours ago
Albuquerque	Sign in	9 hours ago
Paris	Sign in	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nowshad Hossain Rahat (@nhrdev) reported 4 minutes ago

  @mdnlabs login to @Outlook :/ even valid 2FA methods stops working

• 
  Gerry L 🇨🇦 (@lee_gerry) reported 7 minutes ago

  @Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.

• 
  Ali Haider (@SAH_HAIDER) reported 10 minutes ago

  @Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!

• 
  Trevor Harris (@THarris1519) reported 10 minutes ago

  @Outlook @MicrosoftHelps can someone help me get my email address back and unblocked. Really creating an unnecessary issue in my life.

• 
  Cédric Krier (@cedrickrier) reported 12 minutes ago

  @Outlook can you fix your email server???? 🤬🤬🤬🤬

• 
  sheenbean (@loisetwt) reported 16 minutes ago

  I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps

• 
  Paul Richardson (@TechboyUK) reported 18 minutes ago

  That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!

• 
  Ali. Me (@AlisonWagstaff3) reported 19 minutes ago

  @Outlook why suddenly can't I get into my long owned emails. I've gone down a rabbit hole being redirected by your website. It's saying I've downloaded it (after deleting it) and it's not showing on my phone!!

• 
  mel (@mel76151448) reported 20 minutes ago

  @Outlook how am I supposed to get back in my email account, when I can’t sign in. Tried all the links but no success. Run a business on this account. I need to speak to a human!!!

• 
  Lover you 3000 Midnights (@lizakabe) reported 26 minutes ago

  Hey @Outlook I can’t change my password because I can’t change my phone number. How do I fix this so I don’t lose my email address? I’ve been trying for a solid month with not one thing working and everything I do try you deny saying not enough information to grant me access!

• 
  Cheekyman81 (@1_hsm) reported 27 minutes ago

  @Outlook @MicrosoftHelps I’ve been locked out of my Hotmail account for over a month. I’ve submitted the recovery form multiple times with correct details, but it’s rejected immediately each time.I was advised to submit a reinstatement request, which I did, but not working.

• 
  Colz (@simplymecj) reported 32 minutes ago

  @Outlook why the bomboclatt can’t I login to my account tf wrong with y’all man kmt

• 
  NEO_England (@NEO_England) reported 33 minutes ago

  @Outlook Dear Microsoft. I’m locked out of my personal email, my authentication on my phone is linked as recovery for my business email. I get a prompt to enter my mobile so I can get a text to be greeted with ‘it’s not working right now’. I have forgotten my password and have tried countless hours trying to get my personal email up and running… one course of action was encountering AI chat which was useless! I am at the end of my tether now as it’s been over a month of trying and as you can appreciate, it’s incredibly disruptive. I have some very important personal emails that I can’t now access! I can’t speak to a human so how can you remedy this?

• 
  Jake (@NiKes619) reported 34 minutes ago

  @Outlook the new Outlook performance is just TERRIBLE.

• 
  🌄🐣 (@2689j) reported 36 minutes ago

  Also, @Outlook I had to put these in my junk profile myself. Are you not able to tell these are spam? Cuz if not, we should just shut y'all down now and save everyone some time and anguish.

• 
  Ture Anderson (@tanfrancisco) reported 38 minutes ago

  @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

• 
  Ali. Me (@AlisonWagstaff3) reported 39 minutes ago

  @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

• 
  KremovSomgai (@KremovSomgai) reported 40 minutes ago

  I haven’t gotten a work email in an hour and half. Is @Outlook down again or is today just a good day?

• 
  NorthCarolinaTrader (@NCarolinaTrader) reported 40 minutes ago

  Is it just me, or has @Outlook become an absolute pile of garbage that has us loathing Microsoft Corporation. Bad software has become absolute garbage. I open this junk, my accounts are no longer set up, then you need a PhD in computer science to fix the problem.

• 
  some **** (@imasket123) reported 41 minutes ago

  @Outlook fix ur customer service ****

• 
  mother lee. (@heylee824) reported 41 minutes ago

  the search bar is not working the way it should @Outlook 😔

• 
  Lewis Fox (@Lewi54ox) reported 42 minutes ago

  @Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬

• 
  David Nsiyona (ↁαŁε) (@DNsiyona) reported 44 minutes ago

  Lose the phone with your authentication app and you're in for the ride trying to login to your account! Many codes sent today mbu try again tomorrow @Microsoft @Outlook

• 
  Douglas Pratt (@dppratt) reported 46 minutes ago

  @outlook Our company email still down. When will this be resolved?

• 
  Johnboso Nnamani (@NJohnbosco99511) reported 48 minutes ago

  Why is @Outlook down?

• 
  suckafree (@xanaxanadu_) reported 48 minutes ago

  @Outlook How am I supposed to reset my password or recover my account when the phone number option isn’t working. I keep getting an error that reads “this method is not working right now”. I can’t log in to get any help or support and the Get Help page does not address my issue.

• 
  ScottO USA ISTJ I/III/IV/iv (@gscottoliver) reported 50 minutes ago

  I’m happy to see that @Outlook Online has corrected the issue of leaving Junk marked as unread when I move it to Deleted. Thanks!

• 
  BH22 (@BigHorn2822) reported 55 minutes ago

  @Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.

• 
  Nicole (@Nicole18068) reported 58 minutes ago

  @Outlook IM NOT RECEIVING EMAILS!!! ITS NOT WORKING!!

• 
  Joe Fairbanks 🇮🇱 (@pasadena792) reported 59 minutes ago

  @stevesi First thing to do is get rid of the terrible @Outlook web wrapper and bring back Mail & Calendar.