Outlook.com

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Outlook.com Outage Chart 01/21/2026 15:35

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Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  1. Sign in (66%)

    Sign in (66%)

  2. Website Down (20%)

    Website Down (20%)

  3. Errors (14%)

    Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesShawnee Sign in
United StatesMequon Sign in
United StatesLos Angeles Errors
United StatesLa Porte Errors
United StatesRapid City Website Down
United StatesEaston Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Good__old_days . (@Good__old_days) reported

    Starting from April 1st, 2022, Microsoft @Outlook completely BROKE my mission-critical EMAIL ADDRESS with a custom domain. All incoming emails have stopped. I am not receiving any emails at all. The last email was on 31st March. It is extremely serious and urgent. FIX MY EMAIL!

  • iDineshRoy Dinesh Kumar Roy (@iDineshRoy) reported

    There's something deepening about the issues that (webmails to) @Outlook is facing. It's been over two years. I've contacted Outlook several times. They have not been able to solve it yet. Even the banks in Nepal nowadays ask for Gmail.

  • BobFrankston Bob Frankston (@BobFrankston) reported

    @Outlook Microsoft support for email is 100% siloed and cannot even refer a problem that is outside their narrow domain. I thought @Microsoft had addressed the siloing problem. I guess it is still unable to work across silos. Very frustrating.

  • smoymeetsworld Sarah Moylan (@smoymeetsworld) reported

    @HorseStableCh @sijamaudio @Outlook exact same issue!

  • TracyGreggs Tracy Greggs (@TracyGreggs) reported

    @BenjaminOscar77 @Microsoft @Outlook If we could get a bunch of old school auto dialers going, we could overwhelm their voip in about 1 minute and effectively shut them down.

  • ShepherdDad 💙💛🌻 (@ShepherdDad) reported

    @Microsoft @Outlook calendar synch must be having an issue

  • FriscoCFP FriscoCFP (@FriscoCFP) reported

    @Outlook why on earth was the unified inbox removed? I never even thought anybody would try to mess up what was working!! The FREE mail app links accts inbox, but the one for professional use does not?? Is there a patch, add-in, or other means fixing this error?

  • ACali_G AGC (@ACali_G) reported

    Updated my @Outlook last night. Already crashed 4x before 830am this. Is it just me or do updates usually cause more problems than they help? @Microsoft

  • mattang Mat Ong* (@mattang) reported

    hey @Outlook @Windows @Office365 thanks for the “coming soon” pop up development in outlook. But can you fix it so Oulook actually indexes recent emails? Can’t believe this still isn’t fixed… I don’t want a get around! I want the product I pay for, to work!

  • mawas_mel129 mawas melintang121 (@mawas_mel129) reported

    @DejiAdekunle2 @Outlook Had same issues here 😩 And I was so frustrated...😪 Untill I Was asked to contact "George smith" +1708-801-8654 on Whatsapp and he helped me out...all thanks to him You can contact him also...

  • ahmedaads Ahmed Yousef (@ahmedaads) reported

    @Outlook is there any issue in Outlook in UAE now? I am not able to connect to my hotmail or outlook email

  • SamFotofiend David Samuel (@SamFotofiend) reported

    @Outlook you putrid communist trained ***** default means standard going back since I started writing 65 years ago default is one inch down [creating the header] and one inch in creating the margin rules according to Hoyle you do not change update revise YOU'RE FIRED

  • wmlutz Will Lutz (@wmlutz) reported

    Hey all, is @outlook for web having issues or is it just me? I prefer the web experience over the app, but it's not loading right now for me.

  • davehughesMHz Dave Hughes (@davehughesMHz) reported

    @stureid41 @Outlook @Windows i used to have that problem all the time at Strathclyde, was something to do with how their proxy server was configured. Changed to IMAP direct to fix it, but not sure if that works any more with changes to Office365 autodiscover.

  • revit93 Vitalik (@revit93) reported

    @msftsecresponse @CypherCon @Outlook And also, we can use another type of recovery, maybe with another email, or with a phone call or sms. With other mailboxes like GMAIL and YAHOO we have always managed to find a solution in the event of a problem. Please be willing and responsive! Please contact me ASAP!!!

  • PinelliLuc luc pinelli (@PinelliLuc) reported

    @Outlook hello, i have a problem with my mailbox, it is blocked and when i have the form to complete i no longer remember my secret questions. I have no one on the phone on your hotline can you help me ?

  • Good__old_days . (@Good__old_days) reported

    "Phone or chat support is not available for @Outlook.com. If self-help doesn't solve your question select Yes under Still need help & we'll email you." IS THIS SOME JOKE? No phone/chat support? What if ability to send/receive email itself is broken? @SatyaNadella @BillGates

  • revit93 Vitalik (@revit93) reported

    @msftsecresponse @Outlook And also, we can use another type of recovery, maybe with another email, or with a phone call or sms. With other mailboxes like GMAIL and YAHOO we have always managed to find a solution in the event of a problem. Please be willing and responsive! Please contact me ASAP!!!

  • amiraplayzrh amira :) (@amiraplayzrh) reported

    @angelxemoji @Outlook Dm @hytechcyber to fix your account immediately

  • perrygovier Perry Govier (@perrygovier) reported

    Update: @UpworkHelp has shut down the account and reversed any funds exchanged. @Outlook is investigating the account and attempting to identify the impersonator.

  • ChrisFalk ChrisFalk (@ChrisFalk) reported

    hey @Outlook . I mean this in the absolute best possible way, but, I will never use new Outlook for Mac. ever. I hate it and it's terrible. The minimized toolbar actually makes everything less convenient for power users. Don't mobile OS my desktop app.

  • stureid41 Stuart Reid (@stureid41) reported

    Almost everyone I know has problems with @Outlook emails getting stuck in Outbox. Anyone know how to fix? 7 hours @Windows emails unable to send today :-(

  • revit93 Vitalik (@revit93) reported

    @Outlook And also, we can use another type of recovery, maybe with another email, or with a phone call or sms. With other mailboxes like GMAIL and YAHOO we have always managed to find a solution in the event of a problem. Please be willing and responsive! Please contact me ASAP!!!

  • RubyOkeke Okeke ruby (@RubyOkeke) reported

    @soniak2016 @Outlook I also had the same problem and was really frustrated but he helped me out. Contact him on IG @hackscybers He's very reliable

  • Good__old_days . (@Good__old_days) reported

    It looks like the ALIAS with the custom domain for @Outlook.com broke on 1st April, 2022 on Microsoft's backend. For the same account/email, if I create another alias, I can receive emails just fine. @Microsoft, PLEASE FIX THIS CRITICAL thing you broke.

  • revit93 Vitalik (@revit93) reported

    @Outlook And also, we can use another type of recovery, maybe with another email, or with a phone call or sms. With other mailboxes like GMAIL and YAHOO we have always managed to find a solution in the event of a problem. Please be willing and responsive! Please contact me ASAP!!!

  • Delvisff Delvis Fernández (@Delvisff) reported

    A terrible experience with @Outlook I need support and they telo nothing!

  • FutureChriss Chris (@FutureChriss) reported

    Dear @Outlook, your iOS app sucks, it is slow to update changes from other clients or the web, with the native email client is instant.

  • Mm090511 Mary Thompson - Microsoft MVP (@Mm090511) reported

    Anyone having issues with @Outlook in @MSPowerAutomate or emails from @MSDYN365BC? Perhaps in the last 24 hours?

  • Interne74085453 Abstract Beef (@Interne74085453) reported

    Hey @Microsoft , @Outlook: if I have to use Google to figure out how to change my email signature you have some serious UX issues.