Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Pantin	Sign in	24 minutes ago
Paris	Errors	1 hour ago
Nice	Website Down	6 hours ago
Liverpool	Sign in	11 hours ago
London	Sign in	12 hours ago
Seattle	Sign in	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jimmy Fallon (@JimmyFal) reported 3 minutes ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  Zemen Berhe, PhD (@zemensberhe) reported 14 minutes ago

  My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

• 
  Chris Walker (@Cwalker6033) reported 14 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  N8 (@nathane10422899) reported 14 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  Luke Hearns (@LHearns2) reported 19 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  TONY SANDERSON (@EMANONF1) reported 19 minutes ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  Shaz 🦋 (@soxxylady) reported 19 minutes ago

  @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

• 
  Dodgy Anon (@DodgyAnon) reported 19 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 21 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is taking so long?Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times which is not right, then codes don’t come through!we need access!

• 
  Bex (@rebecca_dray_) reported 25 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 26 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 27 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  DE (@de111208) reported 28 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  ✨ Laura ✨ (@Laura23WL) reported 29 minutes ago

  @outlook 24 hours + & it’s still down 🤬🤬🤬 can’t fix it via any of they ways they are saying to do. Need it fixed waiting for important work emails that could potentially make or break whether I keep my job or not.

• 
  James Alexander (@justjamess87) reported 31 minutes ago

  @Outlook why is outlook STILL down? Have some very important emails ( like many others around the world ) please get it together. This is ridiculous now 24 hrs and STILL GETTING NOTHING!!!! #outlook #outlookdown

• 
  Hakan (@Hakan1630386105) reported 35 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Hakan (@Hakan1630386105) reported 36 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 37 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Simbaaa (@simoes_romeo) reported 41 minutes ago

  @cjl85718 @Outlook did resolve the problem? I have the same issuee.

• 
  Justine Gunner (@GunnerJustine) reported 41 minutes ago

  @Outlook the iPhone app keeps logging me out and won’t let me sign in. I’m not getting sent any codes through to my mobile, to prove who I am. But I can log in using a web browser?

• 
  Naomi (@bluenaomi) reported 41 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Monika Mullins (@Mbratz123) reported 42 minutes ago

  Not realizing @Microsoft @Outlook was down it made me verify like 20 times on my iPhone today

• 
  ✨ Laura ✨ (@Laura23WL) reported 43 minutes ago

  @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

• 
  DWayne (@p79579687) reported 45 minutes ago

  @Outlook It’s still not working

• 
  tortured hot girl department (@maaaaandyy) reported 49 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  jamie (@jammyzizzle) reported 49 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  jonathan hopley (@jonathanhopley) reported 51 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  B. (@Drum_y) reported 53 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  MKM (@MKFrainMaria) reported 55 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Phil Hutchings (@PhilHutchings14) reported 1 hour ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe