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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
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Sign in (51%)
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Website Down (25%)
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Errors (24%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Errors | ||
| Sign in | ||
| Website Down | ||
| Website Down | ||
| Errors |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Stephanie Alexandra
(@Sam_Alexandra23) reported
@Outlook Can't open or sign into my Hotmail account on my laptop but it's weird because it just keeps going to the home page over and over again when clicking the "sign in" box! What's going on??? Extremely frustrated!
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Ryan
(@rypatt31) reported
@Outlook every time I send a email it says it's a draft even when it sends still says draft please fix this
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🇨🇦 Violetjet 🌻
(@VioletJet) reported
@Outlook Obviously you have a disastrous glitch in Microsoft 365 basic. Since signing up I have nothing but tons of junk mail every day in inbox and despite changing my settings to contacts only, contact messages in junk mail! WTH?
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Amit Sinha
(@amitsinha249) reported
@Outlook @MicrosoftIndia Kindly addresses this issue as a priority. All my important files are stored on Onedrive.
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Ben Murphy
(@BenMurphyF35) reported
@Outlook Hi, so I’ve been logged out of my Outlook account, it’s asked me to reset my password but when I do from my phone it doesn’t let me. How can I fix this? I sorta need to get into my emails.
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Michelle Crane
(@iMichelleCrane) reported
Anyone else has issues with Hotmail? Introduced a new storage limit without warning. Received no emails all day, now I’ve paid for the upgrade told I won’t get the mail I’ve missed over the last 24hrs. Terrible service from @Outlook
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Tararose96
(@tararose96) reported
@Outlook you have locked me out my account as I tried to sign in abroad with the correct password and details and now I can’t get back in! Who can I speak to!? This is beyond a joke!!!!!!! there is so help what so ever anywhere
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Joe "JoeWoo" Rychalsky
(@TheJoeWoo) reported
@MicrosoftHelps @Outlook @Microsoft it looks like outlook or exchange is down or very slow. I called my email provider and it looks like there are server issues on Microsoft ‘s end.
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Janith
(@Janith797673436) reported
@NassarMehmood @Outlook Still my Outlook is not working. xD
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Michael F
(@Forseer65) reported
Hey @Microsoft @Outlook, your mobile app is trash. Can't handle emails over 5MB? It's 2025, not dial-up days. Time to fix your broken mess. Embarrassing.
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R3D 8 🉐
(@kerasinee) reported
@Outlook I need help. I don't understand why when I try to log in to my accounts and Xbox I get this message: "Error: Please retry with a different device, use a VPN, or other authentication method to sign in."
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Nick Duffy
(@njcduffy) reported
@Outlook suddenly getting loads of junk email this week. Focused inbox not working. Is there an issue? Please can your support team msg as they aren't replying. Will move to Gmail.
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Marko
(@SniffDown) reported
@AnneMcGarryMars @Outlook It’s concerning how easily customer accounts can get locked for trivial reasons. If you’re facing this issue, consider seeking assistance from a trusted professional Ben_cybersecurity on instagram he’s specializes in account recovery
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T.Mai, THOT, PharmD, BSHS 🇻🇳🇺🇸
(@spillthetmai) reported
@Outlook ok this is becoming ridiculous. Please fix!
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Janell Larocque
(@JanellLarocque) reported
@Outlook I am disappointed. I selected Outlook because of history. I am using Office 365. I can't backup. I can't download. There is no way to select multiple emails. All this and I pay for this monthly! Is there a third party solution? Oh yes and too many versions to find a fix?
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Biggest Trump hater 💋❤️
(@NycNewsWScar) reported
@Outlook I’m having issues and your website and your toll free number couldn’t fix this can you help me
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Ethos The Rapper
(@ethosraps) reported
It's unfortunate that @Outlook has the game so locked down because the old Outlook AND the new version are the worst apps in literal desktop existence. Apparently even without Gates signing off on every Windows decision the company is still run like **** #theydontcareaboutus
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鳄鱼
(@vexaoe) reported
@Outlook If you don't have the ability to retrieve this email address and don't want to trouble yourself, please, help me write him off, because I know that you have not had a good impression of China and will not help me solve the problem
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Emîcka 🇮🇪
(@Emicka_Pixie) reported
Today is a struggle with all the techno things. @Outlook has made it impossible for me to access my own emails and the lack of support offered to resolve the issue is ridiculous. #MercuryRetrograde
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Nigel Betteridge 🇬🇧
(@Nigel_95) reported
@Outlook I don’t use my outlook email address for shopping, web site sign in etc, and I only give it to people I know well.
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Ini Boyhandsum Inibo
(@ini_inibo) reported
@tararose96 @Outlook Same thing happened to me, @Reva_nerd resolved the issue.
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jason marc shifrin
(@jasonshifrin) reported
@Outlook how can a company your size not have any way of contacting you directly when I have a major problem with my email account? Absolutely outrageous
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🇺🇲Corporal Rink Rat🏒⚡🎮🍺 🏴☠️ 🇮🇪 roots
(@LaVidaLightning) reported
In the @Outlook app, contacting support for your broken app. Says average wait time in chat is 21 minutes. Been waiting 2 and a half hours so far. Great support. Did you guys forget you offer support through chat?
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鳄鱼
(@vexaoe) reported
@Outlook If you don't have time to look, just reply to me politely, I hope you don't reply no, don't give me hope and don't solve the problem, I sent it to you through dm, you don't respond, even if you reply 1 is better than no reply
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Janell Larocque
(@JanellLarocque) reported
@Outlook I am disappointed. I selected Outlook because of history. I am using Office 365. I can't backup. I can't download. There is no way to select multiple emails. All this and I pay for this monthly! Is there a third party solution? Oh yes and too many versions to find a fix?
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링
(@bambishim) reported
What is @Outlook doing?! Fix your browser log-in. The app is doing fine. @MicrosoftHelps @Microsoft
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Bəäŕđĕď Đřåğøñ
(@VanHelSiingh) reported
Microsoft need to do something about hackers. Nowadays I cant even sign in to a new device because "you've sued an incorrect account or password too many times" when its just technology and hackers... @Outlook
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Amit Sinha
(@amitsinha249) reported
@Outlook The issue STILL isn't resolved! And all I'm getting from your end is the same copy-paste response over and over.
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Mare #ljetogrozna
(@mhinic_) reported
@Outlook New Outlook for Windows suck ! It's slow, ugly, major features missing, not syncing with w calendar on task bar.... i want mail app back for good
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Olwethu-Thando Klaas
(@Lady_Crunk) reported
What's wrong with you @Outlook @Microsoft365 @Microsoft ? WHY HAS LOGGING IN TO EMAIL INBOXES ON WEB BECOME EXPONENTIALLY HARDER THE LAST FEW MONTHS?! F*cking fix it!