Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Errors	5 hours ago
Fayetteville	Errors	9 hours ago
London	Sign in	10 hours ago
Gennevilliers	Website Down	12 hours ago
Haddington	Sign in	1 day ago
Glasgow	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sedal Gürses (@sgg1903) reported 1 minute ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Andrew (@andrewrdn463) reported 4 minutes ago

  @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Erick (@erickacevedor) reported 4 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Greggy Ramone (@GreggyRamone) reported 9 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Jessie Sousa (@NoMashSousa) reported 12 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  Kelsey Goodwin (@kelseyg2010) reported 12 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Chris Walker (@Cwalker6033) reported 12 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  tortured hot girl department (@maaaaandyy) reported 13 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  Shoes (@J_Keith101) reported 15 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Han. (@HanaJohnson92) reported 18 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 18 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  Timothy Nichols (@nichols_ti28279) reported 19 minutes ago

  @HollyKing810925 @Outlook Volan_xyber can fix this.

• 
  Souvik Mukherjee (@souvik610) reported 20 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Hakan (@Hakan1630386105) reported 23 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Hatice Öztürk (@HaticeOzturk86) reported 28 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  Oktay (@OktayAykut1) reported 29 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  FreWaaks (@FWaaks) reported 30 minutes ago

  @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 30 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported 30 minutes ago

  Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 32 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Hakan (@Hakan1630386105) reported 35 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Tech With Taylor (@TechWTaylor) reported 35 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 38 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Luke Hearns (@LHearns2) reported 38 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Tariq Ponir (@hyperactve) reported 40 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  Koku Baboni (@ko_baboni) reported 54 minutes ago

  @Outlook, fix Outlook mobile!

• 
  jonathan hopley (@jonathanhopley) reported 55 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Katlego Makgaila (@Katlego_Mack) reported 58 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Leaves Ahead (@acetipped) reported 58 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 60 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport