Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Website Down (17%)
• Errors (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
London	Sign in	17 hours ago
Talavera de la Reina	Sign in	18 hours ago
Bengaluru	Sign in	1 day ago
Twinsburg	Sign in	1 day ago
Grand Marsh	Sign in	2 days ago
Greensburg	Sign in	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alli. (@lovemesomeALLI) reported 5 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Dave Shreeve (@DaveShreeve) reported 7 minutes ago

  @Outlook Email is still not working. Come on.

• 
  Darren Richards (@DRichards25) reported 7 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Jacob McClellan (@JacobAMcClellan) reported 10 minutes ago

  @Outlook Fix outlook on iPhone. Been down for over 12 hours now. Worry about this other stuff after you fix existing services.

• 
  Carla 💋︽✵︽ ‎ 🇨🇦❤️ (@PinstripedDiva) reported 15 minutes ago

  would like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook

• 
  Jgs (@Jgsbm5) reported 18 minutes ago

  @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

• 
  Gemma Collins (@Gem83Col) reported 22 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  tortured hot girl department (@maaaaandyy) reported 24 minutes ago

  Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

• 
  jamie (@jammyzizzle) reported 27 minutes ago

  @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

• 
  Max (@Dobbie_88) reported 30 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  MWBEATS (@mwbeats) reported 31 minutes ago

  @MicrosoftHelps @Outlook I can’t recover my password for Hotmail as MFA phone code is not working. Please help

• 
  Kelsey Goodwin (@kelseyg2010) reported 35 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  N8 (@nathane10422899) reported 35 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  Brett Paddock (@Brett_Paddock) reported 36 minutes ago

  @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

• 
  Jane Darling (@janeydarling1) reported 37 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  Luke Hearns (@LHearns2) reported 38 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Travis Braman (@michkid) reported 38 minutes ago

  @Outlook We can’t even login

• 
  Naomi (@bluenaomi) reported 40 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Gemma Collins (@Gem83Col) reported 46 minutes ago

  @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

• 
  MJ (@marifuenzalida) reported 47 minutes ago

  @Outlook I can’t login to my hotmail account. Not on my iPhone nor my desktop. This is a huge issue as I’ve had this email for 20+ years. When will they be resolved???????????????🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

• 
  MKM (@MKFrainMaria) reported 48 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Sarah Andrew (@SLA25) reported 48 minutes ago

  @Outlook when will this problem be fixed with outlook email accounts?

• 
  Jgs (@Jgsbm5) reported 49 minutes ago

  @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

• 
  tortured hot girl department (@maaaaandyy) reported 50 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  Carie Sams (@belleintexas) reported 53 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  Shaz 🦋 (@soxxylady) reported 56 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  rhiannon ☕️ (@rhimckinley) reported 56 minutes ago

  @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

• 
  DE (@de111208) reported 59 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  Kiera (@kiera34670) reported 1 hour ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Guts (@Guts_1993) reported 1 hour ago

  @Outlook This **** still not working lol