Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (67%)
- Errors (16%)
- Website Down (16%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Southlake
|
Sign in | 5 minutes ago |
 Bruce County
|
Sign in | 1 hour ago |
|
London
|
Sign in | 23 hours ago |
 Talavera de la Reina
|
Sign in | 1 day ago |
 Bengaluru
|
Sign in | 1 day ago |
|
Twinsburg
|
Sign in | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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DE (@de111208) reported@Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…
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Jersey (@jerseyish) reported@Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****
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Jgs (@Jgsbm5) reported@Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!
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Dr. Vishal Kumar (@vkfzr) reported@Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.
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James Alexander (@justjamess87) reported@Outlook why is outlook STILL down? Have some very important emails ( like many others around the world ) please get it together. This is ridiculous now 24 hrs and STILL GETTING NOTHING!!!! #outlook #outlookdown
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Greggy Ramone (@GreggyRamone) reported@lovemesomeALLI @Outlook The app won’t let you login with your other email account?
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Debra McGuire (@DebraMcGuire72) reported@Outlook Fix the issues with not being able to use Hotmail, NOW!!! Quit with this stupid advertising and work on it!!! 😤
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Jeff Fox (@Fox32Mode) reported@craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.
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Simon (@SimonFearing) reported@Outlook could somebody help me with signing in to email problems plz
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Shaz 🦋 (@soxxylady) reported@Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE
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Winston Smith (@OceaniaRm101) reported@Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?
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Tanya Smith (@Tanyasmi) reported@Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help
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Carla 💋︽✵︽ 🇨🇦❤️ (@PinstripedDiva) reportedwould like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook
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DingerDegen (@TheDingerDegen) reported@Outlook can you guys get your **** together and fix the damn outlook mail?? this is insane in 2026 We can’t get into our emails? What the hell are you guys doing over there?
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Asbjørn (@a_arknu) reported@davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...
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Phil Hutchings (@PhilHutchings14) reported@MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe
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DP (@Dportz11) reported@nickdent1990 @Outlook Big issue
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Amber Rose♊️✒️ (@AmberWithLuv) reported@laura_smith1985 @Outlook It has been down since I woke up at 5 AM. It's almost 4 PM now. Reallllllllyy frustrating
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MWBEATS (@mwbeats) reported@MicrosoftHelps @Outlook I can’t recover my password for Hotmail as MFA phone code is not working. Please help
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Pinkie (@PnkNailsrPrtty) reportedComing up on at least 16 hours of no access to multiple emails… support hasn’t even said boo in 30minutes and they’re acting like they fixed it if we’d only follow their broken steps… @Outlook @MicrosoftHelps @MSFT365Status
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eloise (@eloisecampbel45) reported@Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow
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Brett Paddock (@Brett_Paddock) reported@Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..
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Mosh_Pit_Chad (@Mosh_Pit_Chad) reported@Outlook any solutions to your email outage for iPhone?
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N8 (@nathane10422899) reportedThe new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update
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Ms.Tab00 (@MsTab00) reported@Outlook Posting while your servers are down is asinine behavior 🥴
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Kimberley Treece (@T25Kimi) reportedCome on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!
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KEN IN SA (@SAsportshonk) reported@Outlook So when are you going to fix your crappy service? Can’t get codes to access my account or reset password. Thanks!!! Great job. 👏
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B. (@Drum_y) reported@Outlook hello, still not able to have access to my email. Can you fix it?
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Gemma Collins (@Gem83Col) reported@Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!
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Lauren Turner (@BabyfaceLau) reported@BennyHall17 @Outlook Oh really? I had a look online about any issues and it said it was all working! That makes sense, thanks for the update!