Outlook.com status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, website down and errors.
Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 29: Problems at Outlook.com
Outlook.com is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (66%)
- Website Down (18%)
- Errors (17%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Sign in | 26 minutes ago |
|
Bangor
|
Errors | 1 hour ago |
 Rixensart
|
Errors | 1 hour ago |
|
Saint Andrews
|
Sign in | 2 hours ago |
 Garland
|
Website Down | 6 hours ago |
|
Sugar Land
|
Sign in | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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𝟛𝕝𝕪𝕒 🦢 (@_Cloudyy1) reported@Outlook r u guys okay? FIX THE ISSUE
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bastard (@lowkeykermit) reported@Outlook fix your **** jfc how hard is it to send an email verification im boutta tweak tf out
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Bill Skanely (@Bill_Skanely) reported@Outlook when are you going to fix the samsung Outlook mobile app? I'm locked out of my work account until I can verify my identity in the Outlook mobile app, but I can't do that when the Outlook mobile app doesn't work
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Simon Ward (@SimonJWard93) reported@Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?
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Han. (@HanaJohnson92) reportedDay 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps
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Jenny (@Rinatiic) reported@Outlook I genuinely don’t know if I was hacked or bc of this outage please fix it my god
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acacia 🥨 (@AcaciaBegley) reported@alastorsvixen @Apple @Outlook ugh you’d think so, its hardly a small issue at this point. I’ve had to check my emails on my laptop like it’s 2005 purely to make sure I haven’t missed anything 😭
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Amber Rose♊️✒️ (@AmberWithLuv) reported@laura_smith1985 @Outlook It has been down since I woke up at 5 AM. It's almost 4 PM now. Reallllllllyy frustrating
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DJ Wolf (@TheWolfsWolfden) reported@Outlook i have been unable to get a hold through to my emails.For the last few days, my business and my personal and it seems microsoft doesn't give a **** because they won't connect me to a live person to give me support with this issue. Now they are costing my business money.
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Märÿ🤙🏻 (@maryedwards918) reportedIs @outlook still not working for everyone else?
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Nicky Cowell (@NickyCowell) reported@Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails
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Tanya Smith (@Tanyasmi) reported@Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help
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Guts (@Guts_1993) reported@Outlook This **** still not working lol
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Jgs (@Jgsbm5) reported@Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!
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Luke Hearns (@LHearns2) reportedWell @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps
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Carie Sams (@belleintexas) reported@Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!
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Lydia (@LitLat) reported@Microsoft & @Outlook Are You Still Down? This Is Crazy!!
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Leaves Ahead (@acetipped) reported@Outlook when are you guys going to fix this email sync outage on iPhone?
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Simbaaa (@simoes_romeo) reported@cjl85718 @Outlook did resolve the problem? I have the same issuee.
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Jessica Melia (@JessicaMelia17) reported@Outlook locked out of my emails since 8am this morning? Tried every single trouble shooting advice you’ve suggested and still nowhere. NOT OK 👎
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Taz 泰秀樂 (@tazorack) reported@MicrosoftHelps @Microsoft you guys need to fix @Outlook across the online the desktop program and whatever other incarnations like the phone app. Outlook is awful.
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Mark Young (@2_youngy) reported@Outlook your emails are still not working!
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Darren Richards (@DRichards25) reported@Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!
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🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 #KYLIE❤️#MariahSZN (@MapooUK) reportedI wish @Microsoft @Outlook would fix this issue it’s been down all day! I have numbers in my contacts but no names due to their numbers being saved on my email account with outlook. Its annoying as ****
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James Alexander (@justjamess87) reported@Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!
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Jgs (@Jgsbm5) reported@lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!
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Greggy Ramone (@GreggyRamone) reported@lovemesomeALLI @Outlook The app won’t let you login with your other email account?
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alli. (@lovemesomeALLI) reported@outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****
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DE (@de111208) reported@Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…
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Shardae (@Shardae_Shanice) reported@Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP