Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Website Down (16%)
• Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Chicago	Sign in	1 hour ago
Nicholasville	Website Down	3 hours ago
Phoenix	Sign in	3 hours ago
Chardon	Sign in	5 hours ago
West Lincoln	Errors	6 hours ago
San Jose	Website Down	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Inner Phoenix (@InnerPhoenix420) reported 3 minutes ago

  @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

• 
  Wildo Tango (@xx01010xxc) reported 7 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  Dr. Vishal Kumar (@vkfzr) reported 13 minutes ago

  @Outlook @MicrosoftHelps I’m unable to access my email account due to issues with two-step verification. The SMS authentication service is not working & I no longer have access to Authenticator app after resetting my device.This has locked me out of my A/c despite genuine user.

• 
  Jane Darling (@janeydarling1) reported 13 minutes ago

  @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 14 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  rhiannon ☕️ (@rhimckinley) reported 14 minutes ago

  @marlermelanie @Outlook having the same issue for 24hours. they told me it was “account specific” and that it’s a user error. still no answers and no fix. @MicrosoftHelps

• 
  Shaz 🦋 (@soxxylady) reported 18 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  Naomi (@bluenaomi) reported 21 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 28 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  alli. (@lovemesomeALLI) reported 32 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Jgs (@Jgsbm5) reported 33 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  LaubeQ (@LaubeQ28) reported 35 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Hatice Öztürk (@HaticeOzturk86) reported 37 minutes ago

  @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

• 
  Andrew (@andrewrdn463) reported 37 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Bex (@rebecca_dray_) reported 37 minutes ago

  @TyredMark @Microsoft @Outlook Yep I’m having the same issue

• 
  NewsMän (@KueddeR) reported 40 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  Phil Hutchings (@PhilHutchings14) reported 41 minutes ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  Jersey (@jerseyish) reported 47 minutes ago

  @Outlook Hello My Hotmail Mailbox is inaccessible Fix Your ****

• 
  Kal (@kaleighlynnnn) reported 48 minutes ago

  @MicrosoftHelps @Outlook email has been down for 24 hours! Asks for phone number then says that service isn't working right now. No other way to verify. help???

• 
  Max (@Dobbie_88) reported 51 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  sally (@trolly_dolly6) reported 51 minutes ago

  @Outlook Can’t log onto server I’ve tried all options recommend this is ridiculous now over 24 hours later

• 
  Craig (@cjl85718) reported 53 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  Erick Salas (@MEGAARICK) reported 53 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Kareem (@Kareem1702) reported 55 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 56 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  ⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported 58 minutes ago

  @Outlook hey a whole day and we still cant log in with iphone. fix your ****.

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 59 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  autumn 🍓 (@autumnisicy) reported 60 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  Chow (@smooth_93) reported 1 hour ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Alex 🌐 (@ajr_codes) reported 1 hour ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook