Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (56%)
- Website Down (23%)
- Errors (21%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Miami
|
Sign in | 1 day ago |
 Zaragoza
|
Sign in | 1 day ago |
 Feltham
|
Sign in | 1 day ago |
 Melbourne
|
Website Down | 2 days ago |
 Arles
|
Website Down | 3 days ago |
|
Pauillac
|
Sign in | 3 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Si Carrington ™️ 🏳️🌈🇮🇪 (@simoncarrington) reported@MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft
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Dee (@PlatinumEvents_) reported@Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.
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Dodgy Anon (@DodgyAnon) reported@Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.
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Mukund (@ibmindia2011) reported@lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?
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Donna Adinolfi (@DonnaSpaGal) reportedAnyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔
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Sally (@SupSki) reportedHey @Microsoft @Outlook please fix your spam button, cause no matter how many times I press it, still bombarded by the same addresses and spam. #OneJob
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MightyRaiderTV (@MightyRaiderTTV) reportedwhy ******** does @Microsoft @Outlook @MicrosoftHelps hide the talk with an agent option ffs im just tryna recover my account but the recovery code service is broken!
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Sahil (@TheCyberSahil) reported@Outlook how long would you take to resolve my issue ?
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Kiera (@kiera34670) reported@Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻
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Timothy Nichols (@nichols_ti28279) reported@rossiantony46 @Outlook Volan_xyber can fix this.
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Ad Libitum (@JSokaza) reportedThe AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.
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Kelsey Goodwin (@kelseyg2010) reported@MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.
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alli. (@lovemesomeALLI) reported@CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue
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N8 (@nathane10422899) reportedThe new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update
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Katlego Makgaila (@Katlego_Mack) reportedPlease fix the Outlook search tool @Outlook @Microsoft
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Sumit (@_sumitdh) reported@culturedpearl47 @Outlook Can you share a screenshot of the error?
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why (@kirk202020) reported@sumit_c @Outlook I just want to sign in and get my emails ffs
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Simon Ward (@SimonJWard93) reported@Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?
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Faisal 🔻 (@faisal9051911) reported@lovemesomeALLI @Outlook They unlocked my account and was able to login with my password
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MKM (@MKFrainMaria) reported@Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day
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CA. Rahul Jain (@carahuljain03) reported@Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.
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Varun101 (@vroon101) reported@Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!
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ATMOSARRISES (@XsinandtonicX) reportedBlocking my previous tweets @Outlook ? Why are there no alternative means of support for account access error? I signed in from a new device with a new phone number with my exact credentials ?
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The SuparUser (@suparuser) reportedHi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook
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SpongeBob (@Jack_the_westi) reported@TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail
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eeeeeeee (@mattyhattycat) reported@Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.
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Kelsey Goodwin (@kelseyg2010) reported@Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑
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Moheshwar Amarnath Biswas (@fluentmoheshwar) reported@WindowsLatest Fix @MicrosoftTeams and @Outlook first.
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Kelsey Goodwin (@kelseyg2010) reported@Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬
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Jamie (@TaxPayerxxxxx) reported@Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !