Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (68%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Liverpool	Sign in	5 hours ago
London	Sign in	5 hours ago
Seattle	Sign in	7 hours ago
Sunrise	Sign in	9 hours ago
Saint-Paul	Errors	9 hours ago
Rennes	Sign in	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hakan (@Hakan1630386105) reported 2 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Timothy Nichols (@nichols_ti28279) reported 3 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  NewsMän (@KueddeR) reported 4 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  GUAL CYBR (@gual_cybr) reported 6 minutes ago

  @ViEaglen06 @Outlook I can fix your account! Dm me

• 
  Tanya Smith (@Tanyasmi) reported 6 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Craig (@cjl85718) reported 10 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  John Alex (@mgrjohnalex) reported 10 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  James Alexander (@justjamess87) reported 10 minutes ago

  @Outlook why is outlook STILL down? Have some very important emails ( like many others around the world ) please get it together. This is ridiculous now 24 hrs and STILL GETTING NOTHING!!!! #outlook #outlookdown

• 
  Sarah Andrew (@SLA25) reported 11 minutes ago

  @Outlook when will this problem be fixed with outlook email accounts?

• 
  Oktay (@OktayAykut1) reported 12 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  alli. (@lovemesomeALLI) reported 14 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  Sparky (@Jouler8) reported 25 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  alli. (@lovemesomeALLI) reported 26 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Hakan (@Hakan1630386105) reported 30 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Simbaaa (@simoes_romeo) reported 31 minutes ago

  @cjl85718 @Outlook did resolve the problem? I have the same issuee.

• 
  Leaves Ahead (@acetipped) reported 33 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  K Grimsley (@KazzaGrims) reported 33 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  Kit Oldfield (@KitOldfield) reported 37 minutes ago

  @Outlook please fix the text messaging on 2 step verification. Can’t access my email otherwise

• 
  Naomi (@bluenaomi) reported 41 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 41 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Asbjørn (@a_arknu) reported 44 minutes ago

  @davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...

• 
  Luke Hearns (@LHearns2) reported 45 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  LaubeQ (@LaubeQ28) reported 45 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Jacob Landsmeer (@jlandsme_93) reported 45 minutes ago

  @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

• 
  MJ (@marifuenzalida) reported 50 minutes ago

  @Outlook not working !!!!!!!!!!!

• 
  alli. (@lovemesomeALLI) reported 50 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  James Alexander (@justjamess87) reported 55 minutes ago

  @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

• 
  Jeff Fox (@Fox32Mode) reported 58 minutes ago

  @craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.

• 
  Shaz 🦋 (@soxxylady) reported 58 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  TONY SANDERSON (@EMANONF1) reported 58 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.