Outlook.com status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, website down and errors.
Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 28: Problems at Outlook.com
Outlook.com is having issues since 12:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (65%)
- Website Down (18%)
- Errors (17%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cannes
|
Errors | 25 minutes ago |
 Rochford
|
Sign in | 28 minutes ago |
 Mercer
|
Sign in | 32 minutes ago |
|
Chicago
|
Sign in | 41 minutes ago |
|
Phoenix
|
Sign in | 47 minutes ago |
|
San Diego
|
Sign in | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Simbaaa (@simoes_romeo) reported@cjl85718 @Outlook did resolve the problem? I have the same issuee.
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Greggy Ramone (@GreggyRamone) reported@heartisgone @Outlook Yes it’s Microsoft Exchange on your phone where it says add an account choose from list the exchange instead of outlook see if it lets you login there.
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Carla 💋︽✵︽ 🇨🇦❤️ (@PinstripedDiva) reportedwould like to know why i STILL can't get into my damn emails, can't even use a code, can't reset my password. FIX IT. @Outlook @MicrosoftHelps #Outlook
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Michael (@Michael_Psalm51) reported@kelseyg2010 @Outlook Me too. They are having system problems.
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👑Cass✨ (@ItsCas_tho) reported@Outlook I can’t log in my email and when I try to get help it’s asking me to sign in
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Lin (@LinzieM79) reportedIs everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail
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Sinus Rhythm of Life (@mind_morphotic) reported@Outlook What’s wrong with the Outlook app? Constantly boots me out of my mail having to sign in again, and now says it cannot connect to the server.
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Märÿ🤙🏻 (@maryedwards918) reportedIs @outlook still not working for everyone else?
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⋆˚࿔ leti 𝜗𝜚˚⋆ (@b_ookish) reported@Outlook hey a whole day and we still cant log in with iphone. fix your ****.
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Lauren (@thevoidiscute) reportedHi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back
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Pinkie (@PnkNailsrPrtty) reportedComing up on at least 16 hours of no access to multiple emails… support hasn’t even said boo in 30minutes and they’re acting like they fixed it if we’d only follow their broken steps… @Outlook @MicrosoftHelps @MSFT365Status
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Mister Mack (@the_mister_mack) reportedIs @Outlook mail down? None of my account including work are loading.
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PJ (@12345678910JPJ) reported@Outlook What have you done to emails? Can’t even access my own emails!!! 1000 of people reporting same issue.
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Alyse❤️ (@alyse3344) reported@MicrosoftHelps @Outlook @Microsoft Okay… it’s been 24 hours since I’ve had access to my emails. Fix your 💩
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Chris Walker (@Cwalker6033) reported@Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!
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CODY RICHARDSON (@blkcapholdings) reported@Outlook Clearly the fix isn’t fixed. Test first, not last.
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Shaz 🦋 (@soxxylady) reported@MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬
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Asbjørn (@a_arknu) reported@davidfowl Please tell the @Outlook team. They don't seem to have gotten that memo and are still building that terrible web-based "new Outlook" for Windows while also building a nice native client for Mac. So they can do it properly, just not for your own platform...
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Sam Bell (@sam_bell248) reported@Outlook when will the issues be sorted been nearly 12 hours it keeps telling me to log in and I’m fed up of trying to
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April Rose 🇨🇦🌹 (@April__Rose__) reported@Outlook what’s going on? When will this glitch be fixed? I’m waiting on an important email for a medical appointment, this isn’t cool. Fix the glitch so we can have outlook access on our @Apple #Iphone @Microsoft
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Craig (@cjl85718) reported@Outlook what is wrong with Outlook mail on iPhone? Says too many login attempts, when there were zero login attempts. Then after entering password, doesn’t recognize password. Verify human. And repeat. But never actually connects. Problem is def on your end. Again.
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Georgie Estévez (@jorgestevez) reported@AcaciaBegley @Apple @Outlook Did you try with a Internet browser? I did it and have no problem
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Diana (@DianaMolnar83) reportedWhat’s happening @MSFT365Status @Outlook “You've tried to sign in too many times with an incorrect account or password.” Cmon…let’s get this fixed. It’s been over 6 hours.
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Raph (@cam_raphael) reported@Outlook when will this problem be fixed???
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alli. (@lovemesomeALLI) reportedSTILLLL down so many hours later, get it together @microsoft @Outlook
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Gurjot S (@drewbiebertbh) reported@Outlook fix the issue pls
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⭐️LittleOne⭐️ (@missinflower) reported@Outlook I’ve been trying to log in to my hotmail for the past two hours and it’s not working! What’s happening?! I’m waiting for an urgent email
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Joe Robinson (@MrJoeRobinson) reportedAnyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook
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Carol Wilson (@CarolWi99797189) reported@Outlook please get the issue with the mail app sorted out. It’s been down since 10am here in the UK and so I deleted my email account but now cannot reinstall it. This is a major issue since I cannot now access old emails which are needed to resolve legal issues.
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Mosh_Pit_Chad (@Mosh_Pit_Chad) reported@Outlook any solutions to your email outage for iPhone?