Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Quentin-de-Baron	Website Down	11 hours ago
Plano	Sign in	12 hours ago
Sevilla	Sign in	21 hours ago
Boulay-Moselle	Website Down	21 hours ago
Telford	Sign in	23 hours ago
London	Errors	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  peter wilson (@wilsonpeter48) reported 3 minutes ago

  @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

• 
  Greeny (@GreenDJ1) reported 6 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  John (@gruntjeeper) reported 7 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  TONY SANDERSON (@EMANONF1) reported 13 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Kyle Davey (@KyleDavey86) reported 13 minutes ago

  . @Outlook I am being told my account is locked out. I need to verify I’m a human with a press and hold button. I have tried this several times and it keeps saying try again. How do I fix this and is there an actual person to assist in getting me access to my emails again?

• 
  Leaves Ahead (@acetipped) reported 14 minutes ago

  @Outlook when are you guys going to fix this email sync outage on iPhone?

• 
  Donna Adinolfi (@DonnaSpaGal) reported 15 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 16 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Jacob Landsmeer (@jlandsme_93) reported 20 minutes ago

  @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

• 
  Zaki Qayoumi (Zack) #VaccinesSaveLives (@SUPERFRENCHBIGZ) reported 21 minutes ago

  Stop trying to login my Microsoft account. You will go to prison for unauthorized access. I don't have money for cloud, so that's why I can't check @outlook. I told y'all I needed a salary.

• 
  Shoes (@J_Keith101) reported 21 minutes ago

  @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

• 
  Hakan (@Hakan1630386105) reported 22 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Katlego Makgaila (@Katlego_Mack) reported 24 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  MJ (@marifuenzalida) reported 28 minutes ago

  @hotmail @Outlook not working

• 
  Sreeni (@sree9819) reported 39 minutes ago

  @Outlook I have been trying to get to a live agent for AGES regarding an issue with my account (which has been hacked) and I haven’t received a single helpful response! I am unable to jump on a chat with life agent anymore! How am I supposed to recover my account with no help!!

• 
  Dodgy Anon (@DodgyAnon) reported 40 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Dee (@PlatinumEvents_) reported 41 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  Greggy Ramone (@GreggyRamone) reported 42 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Tech With Taylor (@TechWTaylor) reported 43 minutes ago

  @Outlook how much longer until this issue is resolved???

• 
  Andrew (@andrewrdn463) reported 53 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Timothy Nichols (@nichols_ti28279) reported 53 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 54 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  Craig (@cjl85718) reported 54 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  Dean (@dwpilgrim) reported 54 minutes ago

  @Outlook I’m having problems logging into my email on iPhone. Can someone help me fix this?

• 
  BennyTheJet✈️ (@bennythejet_55) reported 55 minutes ago

  @Outlook How about fix your ****** platform smh. Have had nothing but issues for 2 straight days. Can barely work because it doesn’t load worth a ****. Check connection with ISP. All good. You gonna reimburse everyone for these disruptions. It’s a joke at this punt

• 
  Wind 24 (@ayanconq) reported 57 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Murzban F. Shroff (@MurzbanFShroff) reported 59 minutes ago

  @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

• 
  Han. (@HanaJohnson92) reported 1 hour ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  TONY SANDERSON (@EMANONF1) reported 1 hour ago

  @Outlook Email still down here in the UK. How can I work like this?

• 
  SpongeBob (@Jack_the_westi) reported 1 hour ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail