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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 53% Sign in (53%)
  • 27% Website Down (27%)
  • 20% Errors (20%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Bogotá Website Down 18 hours ago
Barcelona Errors 2 days ago
Brisbane Sign in 2 days ago
Monterrey Website Down 2 days ago
Mulhouse Sign in 3 days ago
Zahlé Errors 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • KnnyBlnknshp
    Greg the 🐐 (@KnnyBlnknshp) reported

    Add a thumbs down reaction to @Outlook you fkn cowards @Microsoft

  • danielacna
    Daniela (@danielacna) reported

    @Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • JSokaza
    Ad Libitum (@JSokaza) reported

    @Outlook So while my email password issue continues with the account you all took over, I decided to log into my substack which uses an email I made specifically for social media use. Guess what? That password didn't work either. Strange?

  • GraceJ_PeterM
    Gяace&Peteя♡ (@GraceJ_PeterM) reported

    @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

  • J_Keith101
    Shoes (@J_Keith101) reported

    @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

  • Moytheri
    Moitheri (@Moytheri) reported

    I was forced to change my outlook password after which I was prompted to validate my mailbox. It's now forever that I'm told to try again later and my main email has been down for days. What is happening? @Outlook

  • CoachWane
    Thee Wane (@CoachWane) reported

    @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

  • dxgl_org
    William (@dxgl_org) reported

    @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

  • JJimisen
    JJ (@JJimisen) reported

    Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

  • PermianLandman
    Permian Landman (@PermianLandman) reported

    Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

  • Stewmeak
    Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported

    @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

  • KolkataRsogolla
    Santanu Banerjee (@KolkataRsogolla) reported

    Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

  • noneofthesecand
    None of These Candidates (@noneofthesecand) reported

    Trying to think of a way @Outlook or @MicrosoftHelps could be EVEN MORE retarded but I can't think of a way. You and your DEI hires just add spam calendar invites without even asking me... Then I can't use the app bc you want me to login with Outlook which is RETARDED because...

  • mattyhattycat
    eeeeeeee (@mattyhattycat) reported

    @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

  • SeekChaitanya
    Chaitanya (@SeekChaitanya) reported

    @Outlook You took 4 days to Revert, microsoft outlook is indeed slow

  • craigmaxmus
    maximus (@craigmaxmus) reported

    @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

  • kiera34670
    Kiera (@kiera34670) reported

    @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

  • MEGAARICK
    Erick Salas (@MEGAARICK) reported

    Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

  • zemensberhe
    Zemen Berhe, PhD (@zemensberhe) reported

    My outlook doesn’t work since yesterday on my iPhone and iPad and I see others have similar issues! What can we do @satyanadella @Outlook 🤔

  • Abhishe99575126
    Abhishek bharti (@Abhishe99575126) reported

    @Outlook @MicrosoftHelps i am unable to login into my account due to OTP not coming and thus unable to login into my laptop as well kindly help.

  • adultcrybaby
    Rant Man (@adultcrybaby) reported

    @Office @Outlook Worlds largest Email client and cannot fix POP IMAP which even Ai cannot fix. If anyone believes Ai is next frontier for Microsoft, No its fixing basic email configuration and servers. Failed at everything and Pain customers can't get out of..Shame

  • Bonynea
    Bonynea (@Bonynea) reported

    @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

  • jammyzizzle
    jamie (@jammyzizzle) reported

    @Outlook hi what is happening with email it’s been off for a week still can’t login what are you doing about it

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

  • HaticeOzturk86
    Hatice Öztürk (@HaticeOzturk86) reported

    @UrsullineTV @Outlook Same trouble @MarenXyber on X handled it fast.

  • carahuljain03
    CA. Rahul Jain (@carahuljain03) reported

    @Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.

  • jdj_yepez
    Jesús (@jdj_yepez) reported

    @Outlook You need to fix this ASAP. It really is frustrating. It’s turning into google’s search engine, just a bunch of ads and useless results that aren’t even close, to what I was searching for.

  • robtruss81
    ⚡️Rob Truss⚡️ (@robtruss81) reported

    @Outlook is the app still down in the uk ? Can’t log in !