Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (72%)
• Errors (14%)
• Website Down (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Melbourne	Sign in	11 hours ago
Pierre-Bénite	Errors	15 hours ago
Montpellier	Website Down	21 hours ago
Santo Domingo	Sign in	3 days ago
Mississauga	Sign in	3 days ago
Paris	Website Down	4 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 2 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  Jesús (@jdj_yepez) reported 2 minutes ago

  @Outlook You need to fix this ASAP. It really is frustrating. It’s turning into google’s search engine, just a bunch of ads and useless results that aren’t even close, to what I was searching for.

• 
  Sedal Gürses (@sgg1903) reported 5 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  ATMOSARRISES (@XsinandtonicX) reported 11 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Shardae (@Shardae_Shanice) reported 17 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  mesut (@mstsaydut) reported 20 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Mark Young (@2_youngy) reported 20 minutes ago

  @Outlook your emails are still not working!

• 
  Jorge Marketer (@jorgemarketer) reported 24 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Greeny (@GreenDJ1) reported 26 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  alli. (@lovemesomeALLI) reported 29 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  Mairead (@Hppytedsgirl) reported 29 minutes ago

  @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

• 
  Gaurav (@XkonchadyX) reported 34 minutes ago

  Is @Outlook owa down?

• 
  Taz 泰秀樂 (@tazorack) reported 35 minutes ago

  @Outlook the new Outlook desktop app needs to go back to the drawing board. It is terrible and does not work as it should. Ya need to build a Native App and not all these web apps with terrible function. This and @MicrosoftTeams new desktop app are bad.

• 
  Kelsey Goodwin (@kelseyg2010) reported 35 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  peter wilson (@wilsonpeter48) reported 39 minutes ago

  @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

• 
  Kiera (@kiera34670) reported 44 minutes ago

  @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

• 
  Alex 🌐 (@ajr_codes) reported 46 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  Jgs (@Jgsbm5) reported 47 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  James Alexander (@justjamess87) reported 48 minutes ago

  @Outlook how am i STILL not able to access my EMAILS??? Why are your services STILL DOWN?!?!?!?!?!?!?!?!?🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 Coming upto 48 hrs now! This is ridiculous and absolutely unacceptable. #outlook #outlookdown #hotmail ******* Joke!

• 
  Diagnosis (@Diagnosis410227) reported 50 minutes ago

  @Outlook I really have issues with my account, please help @Outlook

• 
  eeeeeeee (@mattyhattycat) reported 50 minutes ago

  @Outlook @Kareem1702 It happens to me every week and you never respond on tweets or in messages. Why don't you just fix the issues, people have been complaining for months now.

• 
  Timothy Nichols (@nichols_ti28279) reported 53 minutes ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  ❄️ Mahkarona (@Maha_Kh_Alt) reported 54 minutes ago

  @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

• 
  Gurjot S (@drewbiebertbh) reported 54 minutes ago

  @Outlook fix the issue pls

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 56 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 57 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Phil Hutchings (@PhilHutchings14) reported 57 minutes ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  Luke Hearns (@LHearns2) reported 58 minutes ago

  @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

• 
  Naomi (@bluenaomi) reported 59 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Simon Ward (@SimonJWard93) reported 59 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?