Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Website Down (16%)
• Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
San Jose	Sign in	12 minutes ago
Phoenix	Sign in	35 minutes ago
Sydney	Sign in	5 hours ago
Chicago	Sign in	14 hours ago
Nicholasville	Website Down	15 hours ago
Phoenix	Sign in	15 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phil Hutchings (@PhilHutchings14) reported 7 minutes ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  Nicky Cowell (@NickyCowell) reported 9 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Bonynea (@Bonynea) reported 12 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  S 🇩🇿 (@LeYaoguai) reported 17 minutes ago

  @Outlook I’m having the 503. X FEServe error when trying to log in …

• 
  Oktay (@OktayAykut1) reported 19 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Varun101 (@vroon101) reported 24 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  Neeraj (@Neeraj8k) reported 26 minutes ago

  @Outlook what’s the problem? You keep sending all my important emails to junk… please fix this… 😡

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 26 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  MJ (@marifuenzalida) reported 26 minutes ago

  @hotmail @Outlook not working

• 
  Sparky (@Jouler8) reported 27 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  TONY SANDERSON (@EMANONF1) reported 27 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  Lauren (@thevoidiscute) reported 29 minutes ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  HIGHBURY HAMBURGERS (@choparteta) reported 29 minutes ago

  if anyone has a @Yahoo..deactvate it..they are pure scum..even when u enter ur password to login they block u..create with @Outlook

• 
  Katlego Makgaila (@Katlego_Mack) reported 31 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 32 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Hakan (@Hakan1630386105) reported 36 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Timothy Nichols (@nichols_ti28279) reported 40 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  FreWaaks (@FWaaks) reported 42 minutes ago

  @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder

• 
  Erick (@erickacevedor) reported 42 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Markus Trezdziack (@m_trezdziack) reported 45 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  Shardae (@Shardae_Shanice) reported 48 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 49 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  mesut (@mstsaydut) reported 50 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  Max (@Dobbie_88) reported 53 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  Brett Paddock (@Brett_Paddock) reported 54 minutes ago

  @Outlook @MicrosoftHelps Still trying to access my emails, Still in an endless loop of trying to sign in .. When will it end ..

• 
  alli. (@lovemesomeALLI) reported 54 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Ms.Tab00 (@MsTab00) reported 56 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  alli. (@lovemesomeALLI) reported 60 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Timothy Nichols (@nichols_ti28279) reported 1 hour ago

  @rossiantony46 @Outlook Volan_xyber can fix this.

• 
  Lin (@LinzieM79) reported 1 hour ago

  Is everyone else still having trouble accessing Hotmail/outlook emails on iPhone? @Outlook @Microsoft #hotmail