Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (50%)
• Errors (26%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Dundee	Website Down	12 minutes ago
Stroud	Website Down	26 minutes ago
Liverpool	Sign in	2 hours ago
Durango	Sign in	4 hours ago
Brandon	Sign in	4 hours ago
Woodbine	Sign in	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  N Rose (@NRose_N5) reported 4 minutes ago

  @tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?

• 
  HSM_81 (@1_hsm) reported 5 minutes ago

  @Outlook @Microsoft @MicrosoftHelps I’m Still struggling to regain access to my Hotmail account. Recovery forms still not working. What are my next escalation options please? 2/3 months and counting…

• 
  Snacktime (@Snacktime_17) reported 6 minutes ago

  @Outlook can you fix your spam filters. I keep marking emails as junk but seems your ML retraining and spam categorisation models are outdated. I'm half considering shifting my main account and using @gmail

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 6 minutes ago

  @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 6 minutes ago

  @Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team

• 
  Cédric Krier (@cedrickrier) reported 14 minutes ago

  @Outlook can you fix your email server???? 🤬🤬🤬🤬

• 
  the man among gods 🧛🏿‍♂️ (@themanamonggods) reported 16 minutes ago

  @PatriotWalker @Outlook @Microsoft I'm going through the same issue here

• 
  ShellyConfetti2 (@HappySparkles18) reported 17 minutes ago

  Hey @Outlook are you having issues? My app isnt working i even uninstall it.

• 
  Mrknavish 🇺🇸 (@Mr_Knavish) reported 19 minutes ago

  Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

• 
  FallingDebris (@VolatileAmine) reported 20 minutes ago

  @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

• 
  🌄🐣 (@2689j) reported 26 minutes ago

  Also, @Outlook I had to put these in my junk profile myself. Are you not able to tell these are spam? Cuz if not, we should just shut y'all down now and save everyone some time and anguish.

• 
  hydra (@syedahmed004) reported 27 minutes ago

  @MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!

• 
  johnr (@johnr1593426) reported 27 minutes ago

  @Outlook I can't login in my msn email ???

• 
  Molly A. Walker (@mwalkercom) reported 29 minutes ago

  .@Yahoo @YahooCare Yahoo has taken over my @Outlook email for my Yahoo and domain email address and my computer guy can't fix it, except to direct me to web mail. He doesn't believe upgrading to Windows 11 will fix this. Please suggest a fix. Thank you.

• 
  Wittig Lyon (@ibn_wittig) reported 29 minutes ago

  @hameedkanz @Outlook @Live What's the error message? Is it csv or?

• 
  em-j rabbitwolf (@emjrabbitwolf) reported 34 minutes ago

  @Microsoft @Outlook I’m currently suffering ffrom being unable to access your consumer products ie hotmail (now Outlook) email accounts via the web. No, I don’t use the apps for health reasons. I can’t sign in to any of my UK based accounts at all! Help great appreciated.

• 
  gee spang (@spangger) reported 35 minutes ago

  @Outlook How neat! Pity you CC and BCC lines are totally fvcking broken in the Android app and just do totally random auto populates and overwrites. #techGarbage

• 
  Emmanuel J (@EmJy26) reported 35 minutes ago

  @Outlook is there any ongoing issues with outlook especially for suddenly quarantine of emails?

• 
  Mahmoud Hilal (@gfx_mahmoud) reported 39 minutes ago

  am facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 41 minutes ago

  @Outlook Yet another glitch today. Icon says I have mail but nothing unread in there

• 
  Michael (@michaelhannaa) reported 44 minutes ago

  @Outlook on IOS is terrible. Just terrible.

• 
  frozentimephoto (@frozentimephoto) reported 53 minutes ago

  Hey @Outlook can you fix your App so it works like it used to…..

• 
  Trevor Harris (@THarris1519) reported 53 minutes ago

  @Outlook @MicrosoftHelps can someone help me get my email address back and unblocked. Really creating an unnecessary issue in my life.

• 
  Marshall (@mdnlabs) reported 54 minutes ago

  @nhrdev @Outlook Honestly outlook might be #1. Haven't had much problems with it recently

• 
  Dr. D. Akın (@DarcinAkin) reported 55 minutes ago

  @Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.

• 
  HSM_81 (@1_hsm) reported 58 minutes ago

  @Outlook Hi, I have sent a DM as requested but I still have not heard back from you. Can you please tell me when I can expect to hear a response back? Recovery forms still not working for me.

• 
  Rapp Ma (@Summer1812660) reported 59 minutes ago

  Dear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.

• 
  Manas Mahodaya (@manasmahoday) reported 60 minutes ago

  @Outlook i have a hotmail account and the old password is not accepting and when I am going through m2f 2 fact auth it is not working cannot change the password

• 
  Richard Gozinya (@browneye_winker) reported 60 minutes ago

  @Outlook Are there issues with Outlook on iOS 26.4? I’ve been getting delayed notifications for a couple weeks. The email will show in my inbox, but I’ll get the iOS notification a couple minutes after.

• 
  Joel (@Joel94994231) reported 1 hour ago

  @Outlook @marti81_16 If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up @Outlook