Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (50%)
• Errors (25%)
• Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Villemomble	Website Down	9 minutes ago
Prescot	Sign in	2 hours ago
Adelaide	Sign in	3 hours ago
Sydney	Sign in	5 hours ago
El Segundo	Website Down	6 hours ago
Memphis	Sign in	6 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pfs (@sirpenski) reported 8 minutes ago

  @WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.

• 
  EP✨ (@EllapaigeMusic) reported 11 minutes ago

  @Outlook Hi there, I’ve sent you an email about a problem I’ve been having, thanks!

• 
  Charlie Stacey (They /Them) (@CharlieStaceyUK) reported 12 minutes ago

  @Outlook I’m a sole global admin fully locked out of my business account. The phone number allocated to my case has issues receiving calls. I desperately need this sorted so I can work. Is there anything more I can do, at the very least to change the phone number?

• 
  rem (@honeyzerogo) reported 14 minutes ago

  @gmail @Outlook Some of us have jobs. U need to fix this

• 
  CryptoKong (@CryptoKong59483) reported 19 minutes ago

  How embarrassing for @satyanadella showing how @Windows legacy bloat and tech debt is putting mission critical, national-visibility use of #Windows is broken. The @Outlook team should be scrambling.

• 
  Gerry L 🇨🇦 (@lee_gerry) reported 22 minutes ago

  @Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.

• 
  Keegan Lanier (@keeganlanier) reported 24 minutes ago

  Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge

• 
  chakuchuri (@chakuchuri) reported 25 minutes ago

  @Outlook fix your app lags a lot these days. What kind of bloated app is this?

• 
  Louis Arthur-Brown (@LouisArthu66843) reported 26 minutes ago

  @Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.

• 
  Fred (@ch1vat0n) reported 26 minutes ago

  @claudeai Maybe Claude can help the @NASAArtemis crew to fix their @Outlook not working? Maybe trying classy elm will do?

• 
  Liz (@licenia) reported 28 minutes ago

  @Outlook I haven’t been able to log in to my email for a few days now. I see that others have the same issue, when will it be resolved??

• 
  Oluwanishola (@iam_Pacho) reported 32 minutes ago

  Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 32 minutes ago

  @Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team

• 
  Joel (@Joel94994231) reported 39 minutes ago

  @Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up

• 
  Gloria Murray (@GMurray64532) reported 39 minutes ago

  @outlook how do I return to startup/login with local account? Its crap forcing users to auto login with an account.

• 
  M$. FIT (@1BOMBDIGGITYBOO) reported 41 minutes ago

  My reminders ain’t reminding. Fix it! @Outlook

• 
  Jason Starr, Consumer Ventures, Awakened Foods (@JasonStarr) reported 42 minutes ago

  Had to finally upgrade from "Legacy" @Microsoft @Outlook on a Mac to "new" Outlook (because old Outlook kept crashing my computer due to what I must assume was a massive a memory leak) Just miserable. Stupid, basic stuff still broken or mission. Formatting of signatures is totally messed up. Can't turn on/off hidden paragraph markers when editing email. Can no longer click within an email to see the conversation or related emails (this is a huge loss). This product has been out since 2020. It has been the default email client since 2022. HOW CAN IT STILL BE THIS BAD!?! Or do they just hate Mac users that much?

• 
  Gary Mehaffy (@gmehaffy) reported 43 minutes ago

  Is @Outlook down again? Having major issues on every device for hours

• 
  Colz (@simplymecj) reported 44 minutes ago

  @Outlook why the bomboclatt can’t I login to my account tf wrong with y’all man kmt

• 
  Dean Ashton (@Dean_Tonberry) reported 46 minutes ago

  @Outlook @Microsoft Let me back into my email I have had over 20+yrs with no problems you suddenly want to verify, for no reason that govt control. I never got locked out, compromised or illegal activity. It has been fine until now. You are helping to cause the problems this way.

• 
  Michael (@michaelhannaa) reported 50 minutes ago

  @Outlook on IOS is terrible. Just terrible.

• 
  Le Hunch in Da Trunk: Part Deux (@PeonhuskLIVES) reported 51 minutes ago

  Hey @Outlook wtf is your issue w/ signing on ipads? The ONLY time y'all won't let me sign-in is when it's on an ipad. Also, STOP DEFAULTING TO SENDING VERIFICATION CODES TO AN ALTERNATE EMAIL, I KNOW MY PASSWORDS.

• 
  Heflin Elementary (@HeflinHounds) reported 53 minutes ago

  Reporting @Outlook outage.

• 
  James Howlett (@Howlett_James_) reported 53 minutes ago

  @outlook stop asking me to try the New Outlook .. i don’t want too .. its terrible. #microsoft #outlook #m365

• 
  Mrknavish 🇺🇸 (@Mr_Knavish) reported 57 minutes ago

  Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

• 
  johnr (@johnr1593426) reported 57 minutes ago

  @Outlook I can't login in my msn email ???

• 
  Sofía Cervón (@Sof_Cervon) reported 59 minutes ago

  @Outlook seems to be down… I can’t send or receive any emails … 👀 #help

• 
  Roni (@srijansen39) reported 1 hour ago

  @Outlook @MicrosoftHelps Hi Microsoft/Outlook team, I recently created a Microsoft account and got an @outlook.com email by default. But every email I send to Gmail addresses lands in the recipient's Spam folder, so they never see it. This is causing major inconvenience— Fix this

• 
  ShellyConfetti2 (@HappySparkles18) reported 1 hour ago

  Hey @Outlook are you having issues? My app isnt working i even uninstall it.

• 
  Cheekyman81 (@1_hsm) reported 1 hour ago

  @Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.