Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (66%)
• Errors (17%)
• Website Down (17%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Harrisburg	Sign in	15 minutes ago
Paris	Sign in	41 minutes ago
Saint-Herblain	Errors	2 hours ago
Arumpo	Sign in	5 hours ago
Penzance	Errors	5 hours ago
Windsor	Sign in	9 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dodgy Anon (@DodgyAnon) reported 6 minutes ago

  @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

• 
  Faisal 🔻 (@faisal9051911) reported 14 minutes ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password

• 
  CODY RICHARDSON (@blkcapholdings) reported 18 minutes ago

  @Outlook Clearly the fix isn’t fixed. Test first, not last.

• 
  Jane Darling (@janeydarling1) reported 20 minutes ago

  @outlook down again? This is ridiculous

• 
  Souvik Mukherjee (@souvik610) reported 22 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  Winston Smith (@OceaniaRm101) reported 24 minutes ago

  @Outlook Come on guys. Mail is still not working. Down for over a day. Any idea when this will be resolved?

• 
  Carrie (@UNCgirl99) reported 25 minutes ago

  @Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.

• 
  Greggy Ramone (@GreggyRamone) reported 26 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Nicky Cowell (@NickyCowell) reported 28 minutes ago

  @Gem83Col @Outlook @Microsoft Mine is also down but if you log into Hotmail via your web browser it should work. That’s the only way I can check my emails

• 
  Shaz 🦋 (@soxxylady) reported 28 minutes ago

  @Outlook why haven’t you sorted the mail app out. Still my Mail isnt loading at all. SORT THE OUTAGE OUT. I HAVE IMPORTANT EMAILS ON THERE AND ALL HAVE GONE

• 
  alli. (@lovemesomeALLI) reported 29 minutes ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?

• 
  Oktay (@OktayAykut1) reported 33 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 38 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  Justine Gunner (@GunnerJustine) reported 38 minutes ago

  @Outlook the iPhone app keeps logging me out and won’t let me sign in. I’m not getting sent any codes through to my mobile, to prove who I am. But I can log in using a web browser?

• 
  eloise (@eloisecampbel45) reported 39 minutes ago

  @Outlook @danamckayradio I am having the same issue aswell I have dm d you. It’s not allowing me to reset password either keeps saying try again tomorrow

• 
  DE (@de111208) reported 40 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  Pinkie (@PnkNailsrPrtty) reported 40 minutes ago

  Coming up on at least 16 hours of no access to multiple emails… support hasn’t even said boo in 30minutes and they’re acting like they fixed it if we’d only follow their broken steps… @Outlook @MicrosoftHelps @MSFT365Status

• 
  Jeff Fox (@Fox32Mode) reported 44 minutes ago

  @craigtbfc @Outlook Have you been able to sign in yet? I’m having same issue.

• 
  Ms.Tab00 (@MsTab00) reported 45 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  ⭐️LittleOne⭐️ (@missinflower) reported 46 minutes ago

  @Outlook why are you saying the issue is fixed when no one can still get into their email accounts?!?!

• 
  K Grimsley (@KazzaGrims) reported 48 minutes ago

  @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 49 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  🇺🇸Just Jeremy🇺🇸 (@UNAFRAIDnSTRONG) reported 52 minutes ago

  @Outlook is the service glitching today? I keep having to login every few minutes today

• 
  Max (@Dobbie_88) reported 53 minutes ago

  @MSFT365Status @Outlook @MSFT365Status still not working 24 hours+ later?? It’s not fixed. I just want to be able to log into my account normally, without having to authenticate how many times I breathe per day!

• 
  Chris Walker (@Cwalker6033) reported 58 minutes ago

  @Outlook please fix the issue, cannot log into my account, cannot reset my password, cannot speak to anyone at Microsoft. Poor support for a paid service!

• 
  Melanie Marler (@marlermelanie) reported 58 minutes ago

  @Outlook I’m still locked out my Hotmail in the infinite sign in loop. When is this expected to be fixed for all users? Can’t sign in on iPhone or web browser and I really need this account as it’s my main. Concert tickets, reservations and travel plans all not accessible.

• 
  alli. (@lovemesomeALLI) reported 59 minutes ago

  @faisal9051911 @Outlook I'm having the same issue! 21 years too!

• 
  James Alexander (@justjamess87) reported 1 hour ago

  @Outlook why is outlook STILL down? Have some very important emails ( like many others around the world ) please get it together. This is ridiculous now 24 hrs and STILL GETTING NOTHING!!!! #outlook #outlookdown

• 
  Shardae (@Shardae_Shanice) reported 1 hour ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  cdkcy (@ekhcchi) reported 1 hour ago

  @Outlook Idk maybe let me sign in so I can check