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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 71% Sign in (71%)
  • 15% Website Down (15%)
  • 14% Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 7 hours ago
Saint-Quentin-de-Baron Website Down 18 hours ago
Plano Sign in 19 hours ago
Sevilla Sign in 1 day ago
Boulay-Moselle Website Down 1 day ago
Telford Sign in 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • LaubeQ28
    LaubeQ (@LaubeQ28) reported

    Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

  • AndrewP204
    Andrew Pereira (@AndrewP204) reported

    @Outlook I haven't been able to log into my email for days. All sign in methods are not available and it said my pasword has been attemptrd too many times

  • Guts_1993
    Guts (@Guts_1993) reported

    @Outlook This **** still not working lol

  • Kvng4r
    Kvng (@Kvng4r) reported

    @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

  • J_Keith101
    Shoes (@J_Keith101) reported

    @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

  • dxgl_org
    William (@dxgl_org) reported

    @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

  • NoMashSousa
    Jessie Sousa (@NoMashSousa) reported

    Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

  • thevoidiscute
    Lauren (@thevoidiscute) reported

    Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

  • kirk202020
    why (@kirk202020) reported

    @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

  • MrJoeRobinson
    Joe Robinson (@MrJoeRobinson) reported

    Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

  • Justagirlx6293
    Justagirlxo (@Justagirlx6293) reported

    @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

  • Bonynea
    Bonynea (@Bonynea) reported

    @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

  • Hppytedsgirl
    Mairead (@Hppytedsgirl) reported

    @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

  • MsTab00
    Ms.Tab00 (@MsTab00) reported

    @Outlook Posting while your servers are down is asinine behavior 🥴

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

  • DodgyAnon
    Dodgy Anon (@DodgyAnon) reported

    @Outlook 4 inscrutable puzzles to help you fight “the robots” only for it to encounter an unexpected error and have me do it again. Useless anti-user company. Absolute out of touch disgrace.

  • GreggyRamone
    Greggy Ramone (@GreggyRamone) reported

    @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

  • janeydarling1
    Jane Darling (@janeydarling1) reported

    @outlook We can't sign in. AGAIN. What's going on? And why is this a continuing problem? Please sort it out.

  • wilsonpeter48
    peter wilson (@wilsonpeter48) reported

    @Outlook help I need to send a video in an email buts it's telling me it can't can't due to size but I had this issue before and shrunk the video to nearly nothing but still won't work so how do you manage it pro do it

  • robtruss81
    ⚡️Rob Truss⚡️ (@robtruss81) reported

    @Outlook is the app still down in the uk ? Can’t log in !

  • JuliaUllrich13
    Julia Ullrich (@JuliaUllrich13) reported

    What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

  • kiera34670
    Kiera (@kiera34670) reported

    @Outlook I have had no access to my emails for 3 days now, I have tried from my phone, I have tried from my laptop nothing is working. When you google the outage it says that the issue has been resolved. Please can someone help me. 🙏🏻🙏🏻

  • maaaaandyy
    tortured hot girl department (@maaaaandyy) reported

    Why can’t you fix the mail for iphone issue???? That can’t be so hard. Ask your tech team to use claude c’mon @Microsoft @Outlook @MicrosoftBr

  • Gem83Col
    Gemma Collins (@Gem83Col) reported

    @NickyCowell @Outlook @Microsoft Na mine isn’t working. Asking for last digits of phone number but then saying it’s not working and to verify another way

  • EMANONF1
    TONY SANDERSON (@EMANONF1) reported

    @Outlook Email still down here in the UK. How can I work like this?

  • v1krams
    Vikram (@v1krams) reported

    @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

  • simoncarrington
    Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported

    @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

  • maaaaandyy
    tortured hot girl department (@maaaaandyy) reported

    I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg