Outlook.com status: access issues and outage reports
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Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (53%)
- Errors (24%)
- Website Down (24%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth
|
Errors | 2 hours ago |
 Xàtiva
|
Errors | 3 hours ago |
 Lyon
|
Errors | 3 hours ago |
 Chicago
|
Errors | 4 hours ago |
|
Seattle
|
Errors | 10 hours ago |
 Kamloops
|
Website Down | 10 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Hameedkanz (@hameedkanz) reported@ibn_wittig @Outlook @Live Sql server Yes.
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No One (Noone) (@noone79751) reported@ActAlexGarrick @Outlook Because it is down. Been down for hours. The #H1B and Indian Engineers are on it.
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CryptoKong (@CryptoKong59483) reportedHow embarrassing for @satyanadella showing how @Windows legacy bloat and tech debt is putting mission critical, national-visibility use of #Windows is broken. The @Outlook team should be scrambling.
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Pfs (@sirpenski) reported@WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.
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H_O_ward (@xbonz08) reported@Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.
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Bonita Aplomb (@OKen_Ishii) reported@Outlook this is a terrible platform, no idea how yall have conned so many companies into using it
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Ali Haider (@SAH_HAIDER) reported@Outlook 365: (top banner) You need to sign in to keep using mail Me: signs in Outlook 365: You signed out of your account. It’s a good idea to close all your browser windows. Me: YEAH! Exactly what I wanted!!!
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Dwight Young (@TheDwightYoung) reported@Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.
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Matthew Tomkins (@MattTomkins8) reported@Outlook your customer support is the worst I've ever experienced.. Trying to sort a problem for the last 4 hours, spoke to 3 different agents, and gotten nowhere.
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Ture Anderson (@tanfrancisco) reported@Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.
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mel (@mel76151448) reported@Outlook how am I supposed to get back in my email account, when I can’t sign in. Tried all the links but no success. Run a business on this account. I need to speak to a human!!!
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Wendy Watkins (@WendyWendywat) reported@Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT
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Andrew Hopkins (@F19ADH) reportedI see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?
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suckafree (@xanaxanadu_) reported@Outlook How am I supposed to reset my password or recover my account when the phone number option isn’t working. I keep getting an error that reads “this method is not working right now”. I can’t log in to get any help or support and the Get Help page does not address my issue.
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Joshua Dixon (@jcshuadixcn) reported@Outlook @MicrosoftHelps I’m locked out of my Outlook due to broken Authenticator after switching phones. Tried all options. Need human support.
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Ma🇧🇷 Pē (@_mape88) reported@Outlook The site is down. We've decided we're a terrible company and we don't work nights. 🤮🤮🤮🤮🤮🤮🤮
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Mark (@miningmark48) reportedHey @Microsoft… please fix @Outlook’s bullet point. They’re terrible.
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Nick ✨ (@njamess10) reportedGod, @Outlook just keeps getting worse by the day..... what's going on @Microsoft?!?! It never fails to go down. It's NEVER been this bad.
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Tucker Goodrich (@TuckerGoodrich) reportedGmail search doesn't work. Outlook is far better and if it's not working, you Exchange administrator is doing a bad job. —Current unhappy @Gmail user and former Exchange administrator and intensive @Outlook user.
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Stewart 🏴 🇨🇦 (@Stewmeak) reported@Outlook Yet another glitch today. Icon says I have mail but nothing unread in there
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sarah (@SarahEmpson2) reported@Outlook Why am I having problems receiving and sending emails.. today so are a few other people I know
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Lewis Fox (@Lewi54ox) reported@Microsoft @Outlook tried signing into my account on my Xbox. Couldn’t so had to try sign in on my Hotmail. Couldn’t, tried resetting password on the app gave ALL MY OWN CORRECT INFO. Couldn’t, tried calling for help, got told to sign in online to reset password. Honestly🤬
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Phil Lisovicz (@phills_life) reported@Outlook your "Prove you're a human" captcha is so horribly, horribly broken that i cannot even make an account. i've tried 3 browsers and my iphone. How could your signup flow be so bad in 2026 that people can't even create an account?
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𝙈𝙞𝙢 (@Mari0am) reported@Outlook your services are not working, Ican’t get back any of my emails and YOU don’t have contact support. What am I supposed to do now?
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ComeAsYouAreTO (@comeasyouareTO) reported@Outlook ONE login attempt is not "too many times'. Fix your ******* website already.
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FallingDebris (@VolatileAmine) reported@Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.
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Johnboso Nnamani (@NJohnbosco99511) reportedWhy is @Outlook down?
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Jake (@NiKes619) reported@Outlook the new Outlook performance is just TERRIBLE.
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mother lee. (@heylee824) reportedthe search bar is not working the way it should @Outlook 😔
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Habit.Earth (@habitearth) reported@Outlook You Suck. Why did I have to spend a ton of time troubleshooting your problems? I'm deleting you from my life.