Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (72%)
• Errors (14%)
• Website Down (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Santo Domingo	Sign in	16 hours ago
Mississauga	Sign in	20 hours ago
Paris	Website Down	2 days ago
Quito	Sign in	4 days ago
Quito	Sign in	4 days ago
Campeche	Sign in	6 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SpongeBob (@Jack_the_westi) reported 8 minutes ago

  @TBanton18 @Microsoft @Outlook I had the same problem a while ago, absolutely impossible to speak to a human at Microsoft to get support, finally I switched to Gmail, caused a lot of disruption because my old Hotmail is used to verify loads of passwords, annoyingly I keep getting reminders to log into Hotmail

• 
  Diagnosis (@Diagnosis410227) reported 9 minutes ago

  @Outlook I have issues with logging into my account. What should I do? @Outlook

• 
  Murzban F. Shroff (@MurzbanFShroff) reported 11 minutes ago

  @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

• 
  Simon (@SimonFearing) reported 12 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 13 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  Dee (@PlatinumEvents_) reported 13 minutes ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.

• 
  ATMOSARRISES (@XsinandtonicX) reported 17 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Varun101 (@vroon101) reported 19 minutes ago

  @Outlook fix your service, tried to open mail on your site and it didn't ask me for login!!

• 
  Kvng (@Kvng4r) reported 22 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  MKM (@MKFrainMaria) reported 23 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Jane Darling (@janeydarling1) reported 25 minutes ago

  @outlook down again? This is ridiculous

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 26 minutes ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  Inner Phoenix (@InnerPhoenix420) reported 27 minutes ago

  @Outlook @Outlook has become complete trash, letting unverified emails to email people, 100% are scammers or hackers, and @Microsoft like per usual is trash letting this happen. STILL AN ISSUE, STILL NOT FIXED, PATHETIC.

• 
  cdkcy (@ekhcchi) reported 30 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  why (@kirk202020) reported 32 minutes ago

  @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

• 
  alli. (@lovemesomeALLI) reported 40 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  Oktay (@OktayAykut1) reported 41 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Katlego Makgaila (@Katlego_Mack) reported 43 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  B. (@Drum_y) reported 44 minutes ago

  @nar1Thirty1 @justjamess87 @Outlook Still down here too

• 
  Santanu Banerjee (@KolkataRsogolla) reported 50 minutes ago

  Client emails a table for various component names (column1) and costs (column2). I click forward in @Outlook and lo-behold, the table converts to something unreadable, each cell has been put in its own row! Why? @Microsoft please resolve this issue ASAP or moving to @ZohoMail

• 
  Sumit (@_sumitdh) reported 54 minutes ago

  @culturedpearl47 @Outlook Can you share a screenshot of the error?

• 
  Kelsey Goodwin (@kelseyg2010) reported 54 minutes ago

  @Outlook why am I STILL having problems on my iPhone? C'mon already. It has been a full week of this bullshit🤬

• 
  Tariq Ponir (@hyperactve) reported 55 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  secret name (@dbfssecret) reported 56 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  Han. (@HanaJohnson92) reported 56 minutes ago

  Day 3 without being able to access my emails. I am now able to get a code through my phone number, but then is asking me for a second authentication, I then type in the code my Authy app gives me and it’s not working! @Outlook @MSFT365Status @MicrosoftHelps

• 
  alli. (@lovemesomeALLI) reported 57 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  DWayne (@p79579687) reported 58 minutes ago

  @Outlook It’s still not working

• 
  Souvik Mukherjee (@souvik610) reported 59 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  paula atkinson (@xmckeallax) reported 1 hour ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  Mairead (@Hppytedsgirl) reported 1 hour ago

  @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct