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Outlook.com

Outlook.com down? Current status and problems

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 52% Sign in (52%)
  • 24% Errors (24%)
  • 24% Website Down (24%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Simpsonville Website Down 16 hours ago
Norfolk Errors 16 hours ago
Houston Errors 18 hours ago
Bloomfield Hills Sign in 18 hours ago
Santa Cruz Sign in 19 hours ago
Plymouth Errors 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • charlenegarner
    charlene garner 💜 (@charlenegarner) reported from Bognor Regis, England

    @Outlook please fix the issue with your app. It’s frustrating having to re sign in every day! Especially when a work email is attached to it as with covid a lot of people are working from home and have more than one email attached.

  • deanleigh
    Dean Leigh (@deanleigh) reported

    Tracking emails against cases in @MSFTDynamics365 @Outlook plugin makes me feel physically ill. I cannot believe a piece of software can be so terrible for so long.

  • ThePharaohsCat
    Pablo (@ThePharaohsCat) reported

    @dmealo @gmail @Outlook Hi Daniel, Did you use OAUTH to connect your Gmail in the Outlook app? Having trouble.

  • inmaterichard
    Richard C Law (@inmaterichard) reported

    @Outlook The issue is with the Mail app on my iPhone. Are you referring to the help and settings on iPhone?

  • matthewwwwwh
    Matthew (@matthewwwwwh) reported from Ealing, England

    @Outlook **** off asking me to re-enter my password for my hotmail account, it’s really ******* tedious. Why haven’t you fixed the issue yet?

  • Malachizzle2
    BIG RASSCLART M (@Malachizzle2) reported

    @Jefe_SE @Outlook Yeah that shits broken! I stopped using it cos it used to just mess up just download outlook directly

  • LiamDMHunn
    DM (@LiamDMHunn) reported

    @thurrott @Microsoft @Outlook Seems to be up and down. Have periods where it seems to catch everything (including one of their own emails) and then periods like now where nothing gets caught.

  • albertooab
    Beto (@albertooab) reported

    @thurrott @Microsoft @Outlook Daily I have a lot of login attempts from Asian countries lol

  • TheJFisher
    Jonathan Fisher (@TheJFisher) reported

    @MicrosoftHelps @Outlook Is there a shortcut to getting support for a product I purchased but can't use because of a product key issue?

  • traitken
    RVAthleticsFan (@traitken) reported

    @Outlook what is wrong with you system it is running so slow. Could fix the damn thing?

  • phillipsdaz
    Darren phillips (@phillipsdaz) reported

    @em_darshan @Outlook I think it’s an iOS issue. Hopefully get an update soon to fix this.

  • M4SM17CH
    Frans (@M4SM17CH) reported

    @Outlook I'm having trouble receiving emails, been for a while. I'm past frustration, way beyond breaking point. Different day same issue. If not you it's @EAHelp, if not EA it's you. What's going on? Is anybody hearing my cries?

  • swainyFTM
    Connor Swainston (@swainyFTM) reported

    @tweepy_pie @mattmaunder @Outlook Apple the problem with

  • martbock
    Martin Bock (@martbock) reported

    Hey @Outlook I cannot access your "Smart Network Data Services" anymore. After login, I get redirected to generic Microsoft account page. Your IP status API responds with "Bad Request" using my API key. Can anyone help please?

  • JpunkRocknrolla
    rocknrolla (@JpunkRocknrolla) reported

    @Outlook Having major issues accessing my email account

  • __Lozzaa
    Lozz (@__Lozzaa) reported

    @Outlook having issues getting access to my account?? Tried to fill in the form to reset password but still not working?

  • SiliconShecky
    Shecky (((Mike))) (@SiliconShecky) reported

    @thurrott @Microsoft @Outlook Been noticing more stuff getting through lately also. I have to wonder if some of the O365 issues over the past few months have cause them to weaken things as part of fixes and stabilization.

  • tonijua__
    Juanito💥 (@tonijua__) reported

    @Outlook I need to sign in my account but I can’t verify my identity. I need help

  • Ryan_LR
    Ryan Robinson (@Ryan_LR) reported

    @thurrott @Microsoft @Outlook I always find these tweets interesting. I don't remember the last time a phishing attack got through to me. My problem is always the opposite: legitimate mail being thrown to junk a couple times a week. Usually newsletters or other automated systems, but still legitimate.

  • Leumas_7_
    Samuel Ball* (@Leumas_7_) reported

    @Outlook i’m getting the error message email not authenticated on my iPhone about five times a day now. This is getting silly!

  • centurygirl19
    Victoria (@centurygirl19) reported

    @Outlook Thanks, but a bit confused - the update page you linked to says “We have not seen any further recurrence of the issue and our telemetry indicates that the service continues to remain healthy” which clearly isn’t the case as my Mail App continually asks me to reenter the password?

  • jwckauman
    James Auman (@jwckauman) reported

    @thurrott @Microsoft @Outlook thanks. been wondering if Exchange Online would make sense for us (we use on-prem Exchange Server) and was worried that all this talk about MS dropping the ball included enterprise mail services.

  • mrchrisfloyd
    chris floyd (@mrchrisfloyd) reported

    @iBolShe It’s not Apple. It’s @Outlook. Loads of people had these issues

  • ROG518ZA
    R.J.E.B 🇿🇦 (@ROG518ZA) reported from Cape Town, Western Cape

    So today I fixed an @Outlook issue I had since the @Windows April update. I reported it to @Microsoft365 and 3 different support "technicians" FAILED to fixed. What I bloody waste of my time, as all 3 took over an hour to do nothing constructive. #Useless

  • katafaf
    Katie Fyfe (@katafaf) reported

    @Outlook - my account has been hacked & I’ve lost all account access. The account recovery is not working and my contacts are being emailed malware links. How can I temp close the account? #urgent #hacked

  • diaska
    Dias Aisin (@diaska) reported

    @Outlook there is an issue with syncing of iCloud calendars on Outlook iOS (changes are stored locally, does not fetch / update). Any idea why?

  • BeingPaks
    Being Bhartiya 🇮🇳🕉 (@BeingPaks) reported

    Anyone facing issue accessing Hotmail / Outlook account through Gmail app in phones ? @Outlook

  • Damnnn_Daddy
    The Mexican Fiesta (@Damnnn_Daddy) reported

    Got down to 10 emails. Took a quick 2 minute Twitter break, I look up and see 46 new emails.....from YESTERDAY. @Outlook COUNT YOUR DAYS. 🗣

  • AnaPAzcarraga
    Ana Paola Azcarraga (@AnaPAzcarraga) reported

    @Graceoc1 @Outlook Did you solve the problem?? I have the same issue

  • rb1963j
    Robin Brecher (@rb1963j) reported

    @Outlook Disappointed with failure of outlook to work properly on my phone which is causing an issue with my job. Waiting days for substantive help from MS. Every day delayed is more inconvenience and more work trouble. Why can I not get a clear, complete and concise answer?