Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Hackney	Errors	4 hours ago
Redmond	Website Down	19 hours ago
Helsby	Errors	23 hours ago
London	Errors	1 day ago
Reading	Sign in	1 day ago
Saint-Maximin-la-Sainte-Baume	Sign in	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 3 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  Greeny (@GreenDJ1) reported 9 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  LaubeQ (@LaubeQ28) reported 12 minutes ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  Geekhead (@itsgeekhead) reported 13 minutes ago

  @Outlook should really fix your search, its so bad that people make a living off instagram reels about how terrible it is

• 
  Ad Libitum (@JSokaza) reported 15 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Greggy Ramone (@GreggyRamone) reported 16 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 17 minutes ago

  @Outlook How is your app so terrible and preventing junk/phishing emails going into peoples main inbox? Useless and the worst at it. You must be making something from it.

• 
  autumn 🍓 (@autumnisicy) reported 20 minutes ago

  spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

• 
  Kimberley Treece (@T25Kimi) reported 21 minutes ago

  I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

• 
  Simon (@SimonFearing) reported 23 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  cdkcy (@ekhcchi) reported 29 minutes ago

  @Outlook Idk maybe let me sign in so I can check

• 
  why (@kirk202020) reported 30 minutes ago

  @sumit_c @Outlook I just want to sign in and get my emails ffs

• 
  Jorge Marketer (@jorgemarketer) reported 30 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 31 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 36 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  MKM (@MKFrainMaria) reported 38 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  John (@gruntjeeper) reported 40 minutes ago

  @Outlook It’s still ****** up. Fix this **** ya mfers.

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 41 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  ❄️ Mahkarona (@Maha_Kh_Alt) reported 41 minutes ago

  @Outlook @MicrosoftHelps Your private reply did not answer my question or help resolve my issue. I need a clear and direct answer to the question I sent you via DM. Please provide a direct answer instead of referring me to general support articles or troubleshooting steps.

• 
  Emmanuel Valle (@valle_emma61666) reported 41 minutes ago

  @simoncarrington @Outlook Yep. Skip the form loop and call support or use account recovery from a device he’s used before, same wifi helps a lot. I heard about Fomr and lol even free form tools feel less broken than Outlook’s mess

• 
  SusieBrien (@SusieBrien) reported 42 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Markus Trezdziack (@m_trezdziack) reported 53 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  NewsMän (@KueddeR) reported 53 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  Thee Wane (@CoachWane) reported 53 minutes ago

  @Microsoft @Outlook y'all better fix the spam and phishing processes. Way too many spams that are not being blocked. The security team needs to wake up and do their job!!!!!!

• 
  Ellie Harris (@ellieeeharris) reported 54 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  Jane Darling (@janeydarling1) reported 56 minutes ago

  @outlook down again? This is ridiculous

• 
  Oktay (@OktayAykut1) reported 57 minutes ago

  @MicrosoftHelps @Microsoft @Outlook Update: I finally managed to recover my account. I had to install the Outlook app on iOS and go through the “forgot password” process there. Somehow the verification (robot test) worked there, and I was finally able to reset my password. This just shows how broken the system is — the same process didn’t work anywhere else. Also, Microsoft’s support is even worse than the system itself. No real help, no human support, just useless automated responses. This experience was extremely frustrating.

• 
  Justagirlxo (@Justagirlx6293) reported 57 minutes ago

  @Outlook when are you going to fix this login issue??? I have an event to attend but cannot access my emails to get access to my ticket! Getting really peeved off with this now. What a JOKE 😡

• 
  maximus (@craigmaxmus) reported 58 minutes ago

  @Outlook what is the issue with outlook email on apple devices . We ca not sign in to email ?

• 
  alli. (@lovemesomeALLI) reported 1 hour ago

  @faisal9051911 @Outlook Did they recover your acct/email you or were you able to reset your pw w no issues?