Outlook.com status: access issues and outage reports
Problems detected
Users are reporting problems related to: sign in, website down and errors.
Full Outage Map
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Problems in the last 24 hours
The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 28: Problems at Outlook.com
Outlook.com is having issues since 05:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Outlook.com users through our website.
- Sign in (63%)
- Website Down (19%)
- Errors (18%)
Live Outage Map
The most recent Outlook.com outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Cleveland
|
Sign in | 5 minutes ago |
|
Peoria
|
Website Down | 12 minutes ago |
|
West Chester
|
Errors | 17 minutes ago |
|
Warren
|
Sign in | 22 minutes ago |
|
Elmhurst
|
Sign in | 31 minutes ago |
|
Salem
|
Sign in | 31 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reportedUnable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft
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Camm2992 (@colinmurray92) reported@MicrosoftHelps @Outlook I can’t login to my outlook account and I can not find the live chat. Can someone please call me
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Mary N-T (@MaryNT16) reported@Outlook A quick scroll of your account shows others with the same problem. What is happening over there? The email in question is my main email that I've had for nearly 30 years.
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Griff (@Grifeweizen) reported@Microsoft Outlook and teams mobile apps not even opening on android galaxy s25...this is a serious issue @MicrosoftTeams @Outlook. It's a blank screen or an endless loading spiral.
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Suzanne Lanoue (she, her, hers) 🤎🧡🩷❤️💗💖💜💝💘 (@slanoue2016) reported@Outlook How do we get support from a live person? Nothing is working. My husband can get on his Hotmail account on his phone, but it's not working on any of our laptops. He doesn't have MS Authenticator set up, and it's confusing as to how to do that. When we ask to send a code to his phone, it never arrives. He's not sure about his password. When he tried it, it said he was locked out. He doesn't have a security key, etc. When we tried phoning for help, the automated thing just sends us back to the Web. Please help! This is maddening.
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chakuchuri (@chakuchuri) reported@Outlook fix your app lags a lot these days. What kind of bloated app is this?
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Dyspocito / dyspocito.bsky.social (@dyspocito) reportedSo I’m just completely locked out of my @Outlook account with no possible way to login.
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Anmarie (@AnmarieInMn2) reported@Outlook when will you be working again? You have been out for me since 5am cst. It says it can’t connect to the server. Can you give me update on when you think this issue will be resolved?
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Ulric (@ulricv8) reportedConsidering the current Outlook outage, I will be migrating away to a superior service soon. @Outlook 🖕
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Leeora (@LeeoraEl) reported@nikitheshrimper @Outlook 2/2 If I try to download emails manually I get a message - cannot connect to server. So I’m just letting push notifications do its thing. After a few hours I did need to put in my password again. But they are working on the issues. be patient….Or log on to mail via web browser.
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MJ (@marifuenzalida) reported@Outlook I can’t login to my hotmail account. Not on my iPhone nor my desktop. This is a huge issue as I’ve had this email for 20+ years. When will they be resolved???????????????🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
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Lauren Turner (@BabyfaceLau) reported@BennyHall17 @Outlook Oh really? I had a look online about any issues and it said it was all working! That makes sense, thanks for the update!
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⭐️💜Rachael 💜⭐️ (@Rachy_EJ) reported@MicrosoftHelps is outlook down my dad cant not log into his account on his phone or laptop telling him password is wrong when its not and it keeps asking him to sign in on the phone app @Outlook
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ComeAsYouAreTO (@comeasyouareTO) reported@Outlook ONE login attempt is not "too many times'. Fix your ******* website already.
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Angie (@MzAngieSantos) reported@Outlook can’t login into my Hotmail Through my phone please help!
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A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported@Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.
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Liam (@Liamdestroyer39) reported@Outlook Haven’t been able to see my emails all day as it’s not working on iPhone 😑
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John Greene (@BrewLawDawg) reported@status_is_down @Outlook is not working Samsung Galaxy S26 Ultra
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Seren Söyler (@soylerseren) reported@MicrosoftHelps @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.
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Seren Söyler (@soylerseren) reported@Microsoft365 @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.
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Ignacio Durán (@IgnacioDurn9) reported@satyanadella I can't even log in into my @Outlook account since morning. When are you going to fix it?
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J.Howard (@jhowardsc) reported@MicrosoftHelps @Outlook ... so is it down or...??? Keeps crashing. Constantly.. yall ok over there?
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michael bell (@newcastleguy) reported from Sunderland, England@Outlook SOMEONE PLEASE REACH OUT TO ME?? MAJOR ISSUES I HAVE HERE WITH OUTLOOK
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Raph (@cam_raphael) reported@Outlook when will this problem be fixed???
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Chris C-W (@cwiggy) reported@Outlook outlook mail down all day today. Prompted to enter password multiple times. Can’t clear existing emails. What’s going on?
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Usama Mansuri (@usama_mansuri90) reported@Outlook @gmail Dear Support Team, I am experiencing an issue while configuring my Gmail account on Microsoft Office 365. This account is already successfully configured and working on five devices. However, I am unable to configure it on a sixth device. During the setup process, I receive an error message. Please note that our company email domain is hosted with Google. I kindly request your assistance in resolving this issue. Please let me know if you require any additional information, including screenshots of the error message. Thank you for your support.
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Sofía Cervón (@Sof_Cervon) reported@Outlook seems to be down… I can’t send or receive any emails … 👀 #help
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Dani.🇻🇪 (@daniperdomo92) reported@Outlook @Microsoft @MicrosoftHelps Im Still struggling to regain access to my Hotmail account. Recovery forms still not working.. 2/3 months and counting… i have evidence that I'm the legit owner
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Lindsay 🌸 (@LindsMAF29) reported@Outlook FIX YOUR ****
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Louis Arthur-Brown (@LouisArthu66843) reported@Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.