Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (53%)
• Website Down (26%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Jarny	Sign in	5 hours ago
Aracaju	Sign in	9 hours ago
Rosny-sous-Bois	Errors	18 hours ago
Issy-les-Moulineaux	Website Down	19 hours ago
Bogotá	Website Down	5 days ago
Barcelona	Errors	7 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 3 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Wildo Tango (@xx01010xxc) reported 7 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  Seren Söyler (@soylerseren) reported 8 minutes ago

  @Outlook Outlook won't accept the images, even though they are very small. I'm wasting a lot of time. It's an incredibly primitive issue.

• 
  Murzban F. Shroff (@MurzbanFShroff) reported 9 minutes ago

  @puneetck @Outlook I am a writer facing a huge glitch with my #Outlook. When I try to reply to an existing conversation/thread, the entire conversation disappears. It’s no longer visible in the reply mail. Please help. I have work-related communications suspended. @satyanadella

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 10 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  Jamie (@TaxPayerxxxxx) reported 10 minutes ago

  @Microsoft @Outlook How is it you have to PAY to protect your accounts location wise? Why has no government stepped in here. I have a Hotmail/Outlook account that’s constantly getting Auth prompts from other countries. Why can I not restrict it to my own! It would fix 90% !

• 
  Lombardigal (@WNlombardi) reported 15 minutes ago

  @Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.

• 
  osman (@osman_cetin) reported 18 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  D🧚🏽 (@_preciousdee) reported 18 minutes ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

• 
  Hakan (@Hakan1630386105) reported 21 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Greg the 🐐 (@KnnyBlnknshp) reported 26 minutes ago

  Add a thumbs down reaction to @Outlook you fkn cowards @Microsoft

• 
  D🧚🏽 (@_preciousdee) reported 27 minutes ago

  Fix this please @Outlook

• 
  Diagnosis (@Diagnosis410227) reported 33 minutes ago

  @Outlook I have issues with logging into my account. What should I do? @Outlook

• 
  Hakan (@Hakan1630386105) reported 34 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  🚀K.R.I.S. (@KrisWorkLife) reported 34 minutes ago

  Oops! Just realized that @Outlook doesn’t give you an option to choose a time zone for scheduled messages. What a bummer. @Microsoft please fix or add this option. 🚀

• 
  Andrew (@andrewrdn463) reported 34 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  MightyRaiderTV (@MightyRaiderTTV) reported 35 minutes ago

  why ******** does @Microsoft @Outlook @MicrosoftHelps hide the talk with an agent option ffs im just tryna recover my account but the recovery code service is broken!

• 
  Wind 24 (@ayanconq) reported 35 minutes ago

  @MEGAARICK @Microsoft @Outlook Report your issue to Sylas_techz1 here on X

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 38 minutes ago

  @Outlook @MicrosoftHelps @Microsoft - Will I ever be able to access my Hotmail email via the Mail app on my iPhone again? Been down for days now. Keeps saying I’ve tried to sign in too many times with an incorrect account which is total lies. My password is 100% correct

• 
  alli. (@lovemesomeALLI) reported 39 minutes ago

  @Drum_y @Outlook @MSFT365Status nope still down can't reset my pw

• 
  ✨Luminous✨ (@wxkeup_1) reported 39 minutes ago

  @Outlook why is password sign in constantly unavailable to my hotmail (outlook) account 90 percent of the time, requiring me to use sign in using a code? As someone who has had this email account with you for 25 years - it has become infuriating to use.

• 
  📱 (@TM_Doug) reported 43 minutes ago

  @Outlook Can ya fix this PLEASE?

• 
  TONY SANDERSON (@EMANONF1) reported 44 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  April 🐭 (@1967Christian) reported 45 minutes ago

  @Outlook I'm trying to sign into my email. It keeps telling me to enter a second email address to "protect my account". I only have one email. I don't want a second email. I'm old fashioned, I just want to sign in using my password, and access my emails.

• 
  tortured hot girl department (@maaaaandyy) reported 49 minutes ago

  I’m removing all my accounts from my @Outlook, since I can’t access my email and I’m worried about losing important information. I can’t believe @Microsoft can’t simply fix an email bug. They are an email company omgggggg

• 
  M Raj (@MrVeritas) reported 50 minutes ago

  Is anyone else’s @Outlook email Not working? Seems the services are down again just like in April. Hope @MicrosoftHelps is Aware of the Outlook email outage (login error, too many attempts) and is working to fix it.

• 
  N8 (@nathane10422899) reported 53 minutes ago

  The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

• 
  jonathan hopley (@jonathanhopley) reported 55 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  Internet Politician (@NetRant1) reported 57 minutes ago

  I can't believe this... @Outlook totally forgot to add an option to sign into a different email How are we supposed to change the sign in email @MicrosoftHelps

• 
  Muumiukko (@Muumiukko1) reported 58 minutes ago

  @Outlook Why Not Working 🤬🤬🤬