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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 48% Sign in (48%)
  • 26% Errors (26%)
  • 25% Website Down (25%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Paris Sign in 1 hour ago
Charlottetown Errors 6 hours ago
Noves Sign in 7 hours ago
Festus Website Down 9 hours ago
Liverpool Sign in 9 hours ago
Quito Sign in 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • xJoeyxKnucklesx
    JC Castañeda (@xJoeyxKnucklesx) reported

    @Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me

  • ibn_wittig
    Wittig Lyon (@ibn_wittig) reported

    @hameedkanz @Outlook @Live What's the error message? Is it csv or?

  • Carly_Miller7
    Carly Miller (@Carly_Miller7) reported

    @Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP

  • nhrdev
    Nowshad Hossain Rahat (@nhrdev) reported

    @mdnlabs login to @Outlook :/ even valid 2FA methods stops working

  • mattayoub1
    Matt Ayoub (@mattayoub1) reported

    @Outlook @Microsoft it’s been WEEKS and my Hotmail is STILL in another language! Can someone please contact me and actually follow through till the issue is resolved?

  • deliciaMP4
    delicia (@deliciaMP4) reported

    @Outlook a move up/move down feature isn’t that hard surely

  • TheDwightYoung
    Dwight Young (@TheDwightYoung) reported

    @Microsoft @Office @Outlook Why does Outlook for Mac always have non-stop issues? Why is my desktop app unable to Sync or connect for hours, sometimes even the entire day, multiple times per month? There's some MAJOR issues inside Outlook for Mac OS and it's not just mine.

  • FaunaLovesFlora
    Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported

    @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

  • PolarBearAU
    Andy Urquhart (@PolarBearAU) reported

    @Outlook I need to speak with an outlook technician ASAP. Using your website to fix my issue is exhausting and terrible. I need a human, not AI.

  • TalpadySR
    Sriprakash Rao Talpady ಶ್ರೀಪ್ರಕಾಶ ರಾವ್ ತಲಪಾಡಿ (@TalpadySR) reported

    @Outlook If there is a prize for damaging a perfectly working app with a new version much worse than before, you stand in the first place as a contender. Many useful features are gone. New version is slow & unfriendly. I can't go back as it can't connect to my Google A/C !

  • Ayoosh284
    Ayah 𓂆 (@Ayoosh284) reported

    @AzizSafi17 @Outlook I have the same issue it started on Feb the 7th

  • NRose_N5
    N Rose (@NRose_N5) reported

    @tanfrancisco @Outlook I have exact same issue and I’m going INSANE! Important documents need to be accessed! Did you manage to get through to an actual human at all?

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.

  • dppratt
    Douglas Pratt (@dppratt) reported

    @outlook Our company email still down. When will this be resolved?

  • altieri_palorca
    A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported

    @Outlook I've already done that, but nobody answered. I need this urgently — time is running out. My emails are still in the server snapshots, and soon it will no longer be possible to restore them. Please escalate my case to the engineering team

  • Summer1812660
    Rapp Ma (@Summer1812660) reported

    Dear @Outlook idk why all Of a sudden I’m having trouble logging into my email I’ve had for 20+ years but thank you! It was all spam anyways. I have no email and I’m not changing my password again.

  • 1BOMBDIGGITYBOO
    M$. FIT (@1BOMBDIGGITYBOO) reported

    My reminders ain’t reminding. Fix it! @Outlook

  • philly_lawdog
    Saddiq (@philly_lawdog) reported

    @Outlook Im having a real life issue with my outlook inbox thats bothering me

  • iam_Pacho
    Oluwanishola (@iam_Pacho) reported

    Can you fix this damm bug!!! Its frustrating waiting for emails all day.... @Outlook

  • gfx_mahmoud
    Mahmoud Hilal (@gfx_mahmoud) reported

    am facing an issue with @Microsoft @Outlook locked out from my email no way to FIX IT !

  • lane_declan
    Declan Lane (@lane_declan) reported

    @michaelhannaa @Outlook Terrible.

  • Mr_Knavish
    Mrknavish 🇺🇸 (@Mr_Knavish) reported

    Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

  • BigHorn2822
    BH22 (@BigHorn2822) reported

    @Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.

  • Lovegupta_
    Love Gupta (@Lovegupta_) reported

    @MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm

  • imasket123
    some **** (@imasket123) reported

    @Outlook fix ur customer service ****

  • colinmurray92
    Camm2992 (@colinmurray92) reported

    @MicrosoftHelps @Outlook I can’t login to my outlook account and I can not find the live chat. Can someone please call me

  • Dean_Tonberry
    Dean Ashton (@Dean_Tonberry) reported

    @Outlook @Microsoft Let me back into my email I have had over 20+yrs with no problems you suddenly want to verify, for no reason that govt control. I never got locked out, compromised or illegal activity. It has been fine until now. You are helping to cause the problems this way.

  • RossBarker79
    Ross Barker (@RossBarker79) reported

    @Outlook why is it no longer possible to communicate with a human on live chat or a telephone? You ai is horrific and cannot solve issues

  • J0seph455
    Joey Bressette (@J0seph455) reported

    @Outlook can't login to my email. Forgot my password and can't login and they won't send me a verification code. What do I do?

  • Nayeem_747
    Nayeem (@Nayeem_747) reported

    @Outlook My account is locked without any reason I tried to verify with phone number still it’s not working