Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (67%)
• Errors (16%)
• Website Down (16%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Paris	Errors	2 hours ago
Pasto da Mata	Sign in	7 hours ago
Dayton	Errors	8 hours ago
Quito	Sign in	11 hours ago
Winnipeg	Sign in	12 hours ago
Quito	Sign in	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⚡️Rob Truss⚡️ (@robtruss81) reported 49 seconds ago

  @Outlook is the app still down in the uk ? Can’t log in !

• 
  MKM (@MKFrainMaria) reported 3 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  April Rose 🇨🇦🌹 (@April__Rose__) reported 7 minutes ago

  @MSFT365Status so no fix? You people done for the work day?! @Microsoft @Outlook #Microsoft

• 
  Tanya Smith (@Tanyasmi) reported 9 minutes ago

  @Microsoft @Outlook @MicrosoftHelps What is happening ? Mail app on iPhone still not working for outlook / Hotmail accounts. Asks to re-enter password put in correct password you say it’s wrong or too many times and block ! Please help

• 
  Jgs (@Jgsbm5) reported 12 minutes ago

  @Outlook Where’s your updated?! What is there no communication. This is not just an IOS issue. This is on desktop as well! We’re locked out!

• 
  Jeff Wolfe (@JeffWolfeCRE) reported 17 minutes ago

  @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

• 
  Greggy Ramone (@GreggyRamone) reported 23 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Sarah Andrew (@SLA25) reported 26 minutes ago

  @Outlook when will this problem be fixed with outlook email accounts?

• 
  Ad Libitum (@JSokaza) reported 28 minutes ago

  The AI bot will tell you that @Outlook know there is an issue too, so this is not new, and still not fixed. Brilliant.

• 
  Ellie Harris (@ellieeeharris) reported 32 minutes ago

  @Outlook how is outlook still down!! I haven’t been able to get onto my emails for a couple of days now. Help!!

• 
  SusieBrien (@SusieBrien) reported 36 minutes ago

  Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

• 
  Gurjot S (@drewbiebertbh) reported 40 minutes ago

  @Outlook fix the issue pls

• 
  Carie Sams (@belleintexas) reported 41 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  alli. (@lovemesomeALLI) reported 43 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  Craig (@cjl85718) reported 44 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  B. (@Drum_y) reported 45 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  Shaz 🦋 (@soxxylady) reported 46 minutes ago

  @MicrosoftHelps @Outlook SORT THE MAIL APP OUT. IM NOT UPDATING MY PHONE JUST TO RECEIVE EMAILS. IVE LOST ALL MY IMPORTANT WORK EMAILS AS THEY ARE BLANK ON ALL OF THEM. SIGN IN STILL NOT WORKING ETC ETC. YOU BASTARDS 🤬🤬🤬🤬🤬🤬🤬

• 
  Mosh_Pit_Chad (@Mosh_Pit_Chad) reported 48 minutes ago

  @Outlook any solutions to your email outage for iPhone?

• 
  CODY RICHARDSON (@blkcapholdings) reported 48 minutes ago

  @Outlook Clearly the fix isn’t fixed. Test first, not last.

• 
  MJ (@marifuenzalida) reported 49 minutes ago

  @hotmail @Outlook not working

• 
  Kareem (@Kareem1702) reported 50 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  John Alex (@mgrjohnalex) reported 51 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  Kimberley Treece (@T25Kimi) reported 52 minutes ago

  Come on @Outlook sort the issue out. Haven’t been able to access my account on any device for nearly 24 hours now. Mega frustrating when I’m waiting for an important email!!!

• 
  Oktay (@OktayAykut1) reported 54 minutes ago

  @MicrosoftHelps Locked out of my account for 3 days. Reset doesn’t work, verification fails. Recovery email & phone are linked. No support. Please fix this. @Outlook

• 
  Hakan (@Hakan1630386105) reported 55 minutes ago

  @wasbeermeneer @Outlook Had this issue; TysonNerd on X sorted it.

• 
  EP (@xxEP27xx) reported 57 minutes ago

  @Outlook FIX YOUR SERVERS

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 57 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Jane Darling (@janeydarling1) reported 58 minutes ago

  @outlook down again? This is ridiculous

• 
  👑Cass✨ (@ItsCas_tho) reported 60 minutes ago

  @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

• 
  Faisal 🔻 (@faisal9051911) reported 1 hour ago

  @lovemesomeALLI @Outlook They unlocked my account and was able to login with my password