Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (24%)
• Errors (19%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Bordeaux	Errors	1 day ago
Exeter	Sign in	1 day ago
Toronto	Sign in	3 days ago
Treorchy	Errors	4 days ago
Portsmouth	Sign in	4 days ago
Edmonton	Website Down	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sunshine Goodfellow (@cesarzj) reported 4 minutes ago

  Services from @Outlook @Microsoft365 are currently down...

• 
  Ellie Holmes (@EllieHo70794897) reported 7 minutes ago

  Is anyone’s outlook still down. I get the same message each time… And a colleague has tried to send me an email and apparently my email doesn’t exist…. 😬😬 @Outlook

• 
  paula atkinson (@xmckeallax) reported 10 minutes ago

  @Outlook like many people I've been logged out in my phone and can't log back in despite using the correct password. This problem has been an issue for a month now, what are you actually doing to fix it?

• 
  Rahul Ratan (@Cipher_Manic) reported 11 minutes ago

  @Outlook Is there any outage? Suddenly, all incoming & outgoing emails stopped, neither were there any mail demons errors #OutlookOutage #MicrosoftOutlook ?

• 
  onelove (@brummy1978) reported 18 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Andy (@AndrewUnited7) reported 22 minutes ago

  Outlook is down @Outlook fix the damn problem

• 
  daz. (@F1Daz_) reported 23 minutes ago

  @Outlook @Microsoft I reported fraud to you 4 days ago. And have still have ZERO response. my details are STILL compromised due to your lack of urgency with such a sensitive issue. Everything else was sorted in hours by various other companies. Shocking.

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 23 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  Ian McKenna (@ianmckennaftrc) reported 25 minutes ago

  Hey @Microsoft I’m a big fan of voice recognition tech but why can you #VoiceAccess app not be moved on screen? It now blocks multiple key apps including @Outlook & @MicrosoftEdge this makes those much harder to use. Didn’t do this before. Can I suggest an urgent fix is needed

• 
  osman (@osman_cetin) reported 26 minutes ago

  @Outlook for days i am trying to reset my password to access some really urgent medical files and eventhough i have registered phone it seems that verification method is not working at all. This is very urgent medical need and would appreciate your assistance

• 
  Beer stein of the void (@beer_and_mtg) reported 28 minutes ago

  @Microsoft @Office @Outlook guys, I don’t know what the problem is but you need to red team your outlook search. It is such a train wreck you are for sure leaving billions of dollars of global economic development on the table from this one single thing

• 
  Erdem Pulcu (@ErdemPulcu) reported 29 minutes ago

  @Microsoft cannot make @Outlook find emails in one's inbox. So much of time is being wasted everyday because Outlook doesn't work. Could someone explain to me why anyone should trust their AI models? If they are so good why don't you use it to fix the email??

• 
  Priscilla King (@5PriscillaKing) reported 30 minutes ago

  @Microsoft @Outlook just causes problems whenever I open it. I've been trying to read e-mail today and, so far, Chrome has crashed six times. This has not allowed much e-mail to be read. I'm probably going to change my public e-mail address this weekend.

• 
  Permian Landman (@PermianLandman) reported 31 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Jessica LoPresti 🦋 (@LoPrestiJessica) reported 32 minutes ago

  @Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.

• 
  Rahimuddin (@mdrahiem) reported 32 minutes ago

  When you can implement input focus in 2 steps out of 3 in the login form, what's the reason to not implement in the OTP section too @Outlook?

• 
  Wildo Tango (@xx01010xxc) reported 34 minutes ago

  @Outlook you're #hotmail recovery is not working, I need human assistance

• 
  Dr. Piyush Fulara (@drfulara) reported 34 minutes ago

  @Outlook I am not able to login my account as I forgot my password. So I tried to login using Phone Number OTP to sign in but all it shows is - "That method isn't working right now. Please try another way to verify it's you" Kindly help me to access my outlook account

• 
  CA. Rahul Jain (@carahuljain03) reported 38 minutes ago

  @Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.

• 
  Dominique (@NiqueHollywood) reported 39 minutes ago

  Can someone tell me how @Microsoft @Office @Outlook is a $3.8 TRILLION dollar company that doesn’t have adequate engineers to proactively fix email server issues & system outages???? Anybody????

• 
  Andrew (@andrewrdn463) reported 40 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Arleigh (@itsarleigh_) reported 43 minutes ago

  @Outlook how much longer will yall be down 😭😭 ??

• 
  why (@kirk202020) reported 43 minutes ago

  @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

• 
  The SuparUser (@suparuser) reported 44 minutes ago

  Hi, I forgot my Outlook mail password and i was really worried about it, Whenever I try to reset my password using two different Mobile Number, I got otp on the first Number but when I am using second Number for otp it say this verification method is not working. @Outlook

• 
  Kvng (@Kvng4r) reported 45 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  Sedal Gürses (@sgg1903) reported 46 minutes ago

  @UrsullineTV @Outlook Faced the same issue; @MarenXyber on X solved it.

• 
  Chaitanya (@SeekChaitanya) reported 47 minutes ago

  @Outlook You took 4 days to Revert, microsoft outlook is indeed slow

• 
  Taz 泰秀樂 (@tazorack) reported 49 minutes ago

  @Outlook @MicrosoftHelps when are you going to add basic Classic @Microsoft Outlook desktop program functions to this terrible non-native new Outlook desktop program?

• 
  mesut (@mstsaydut) reported 53 minutes ago

  @UrsullineTV @Outlook Had this problem; @MarenXyber on X fixed it.

• 
  D🧚🏽 (@_preciousdee) reported 56 minutes ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez