Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (56%)
• Website Down (22%)
• Errors (21%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Adelaide	Sign in	2 hours ago
Santa Monica	Sign in	3 hours ago
Mason	Website Down	3 hours ago
Brisbane	Website Down	4 hours ago
Surco	Sign in	6 hours ago
Hopkins	Sign in	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  NorthCarolinaTrader (@NCarolinaTrader) reported 4 minutes ago

  Is it just me, or has @Outlook become an absolute pile of garbage that has us loathing Microsoft Corporation. Bad software has become absolute garbage. I open this junk, my accounts are no longer set up, then you need a PhD in computer science to fix the problem.

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 9 minutes ago

  @Outlook I need my Outlook mailbox restored to a date before April 6. This was NOT deletion — the attacker overwrote the body of multiple emails. I urgently need this escalated to the engineering team before the server snapshots expire.

• 
  Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported 11 minutes ago

  @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 11 minutes ago

  @Outlook My case involves MAILBOX CORRUPTION, not deletion. I need this escalated to the engineering team. Only they can restore internal server snapshots. The attack happened yesterday — there is still time.

• 
  delicia (@deliciaMP4) reported 12 minutes ago

  @Outlook a move up/move down feature isn’t that hard surely

• 
  Andrew Hopkins (@F19ADH) reported 15 minutes ago

  I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

• 
  Pfs (@sirpenski) reported 16 minutes ago

  @WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.

• 
  Leshao (@LeshaoKisira) reported 19 minutes ago

  Dear Microsoft, Our African names ain't spelling errors @Microsoft @Office @Outlook

• 
  A R Pᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@altieri_palorca) reported 20 minutes ago

  @Outlook I urgently need engineering‑level support to restore my mailbox from a date before April 6. Only your internal engineering team can recover this. Please stop sending automated replies and actually read my case. It’s been 2 days and the server snapshots are expiring.

• 
  Cédric Krier (@cedrickrier) reported 20 minutes ago

  @Outlook your email server is sending wrong error message. WTF? "blocked using Spamhaus. To request removal from this list see" plainly wrong.

• 
  Old Man Axlzero (@axlzero666) reported 22 minutes ago

  @Outlook do you idiots have any idea how ******* broken your customer support system is it does nothing to help customers your menus run people around in circles on the phone and leads to disconnected number you can access online chat support and if someone steals your email you

• 
  suckafree (@xanaxanadu_) reported 22 minutes ago

  @Outlook How am I supposed to reset my password or recover my account when the phone number option isn’t working. I keep getting an error that reads “this method is not working right now”. I can’t log in to get any help or support and the Get Help page does not address my issue.

• 
  BH22 (@BigHorn2822) reported 23 minutes ago

  @Outlook Hey Outlook. Your mail app is broke. Having issues for days and I can’t find a resolution. Emails not getting delivered/sent and resetting accounts doesn’t work.

• 
  Sam Golding (@SamG0996) reported 25 minutes ago

  @Sad_Saad @Outlook Yep I am also having same problems and not getting text message. Have you got sorted yet? Any suggestions @Outlook

• 
  Pauly (@86pauly86) reported 27 minutes ago

  @Outlook Would be good if I could actually access my emails! For me and other I know we got to sign in and all I get is “you’ve tried to sign in too many time” I have multiple emails that I can’t access and multiple people I know get the same thing. Why?

• 
  Mrknavish 🇺🇸 (@Mr_Knavish) reported 32 minutes ago

  Hey @Outlook wtf is up with your tech support. I call because my email was hacked and the hacker was locking me out of other accounts and buying nearly $2k of Walmart gift cards. When I reached out for help your tech heard my problem then hung up. Now no one at tech won’t call because the one that flaked on me when I needed him most flagged my phone number (the one that’s been on file for years)

• 
  some **** (@imasket123) reported 32 minutes ago

  @Outlook fix ur customer service ****

• 
  FallingDebris (@VolatileAmine) reported 33 minutes ago

  @Outlook you’d think your server could block phishing emails. FFS, the floodgate is open.

• 
  CryptoKong (@CryptoKong59483) reported 34 minutes ago

  How embarrassing for @satyanadella showing how @Windows legacy bloat and tech debt is putting mission critical, national-visibility use of #Windows is broken. The @Outlook team should be scrambling.

• 
  JC Castañeda (@xJoeyxKnucklesx) reported 35 minutes ago

  @sh69147 @Outlook I got same problem VaultEdgeX helped me

• 
  Carly Miller (@Carly_Miller7) reported 36 minutes ago

  @Microsoft @Outlook @MicrosoftHelps MICROSOFT SUPPORT IS TERRIBLE!!! For the past month I have been trying to contact someone for something soooooo simple. I want to delete my Microsoft 365 Business account but it will not let me due to enterprise apps I can’t remove. PLEASE HELP

• 
  🌼🇰🇼زعفرآنه🇰🇼🌼 (@zafraana86) reported 38 minutes ago

  Unable to sign in to my Outlook account. Is there a current outage? Please advise when it will be resolved. @Outlook @Microsoft

• 
  Ture Anderson (@tanfrancisco) reported 43 minutes ago

  @Outlook I was able to fix the problem using another computer and a different network.

• 
  Joel (@Joel94994231) reported 52 minutes ago

  @Outlook If the fkn log in system. I can't log in half the time says to many times login in use different browser. Just let me use a fkn password. I don't want 50 different methods. Ffs. Wake ******** up

• 
  JC Castañeda (@xJoeyxKnucklesx) reported 54 minutes ago

  @Anita52174838 @NikhilB27505303 @Outlook I got same problem VaultEdgeX helped me

• 
  Love Gupta (@Lovegupta_) reported 56 minutes ago

  @MicrosoftHelps @Outlookindia @Outlook i cant signin to my Microsoft account even after entering password and security info, i have already sent a dm

• 
  Sheheryar Muhammad Khan (@sheheryarmkhan) reported 58 minutes ago

  The Outlook app is broken on the S24 Ultra. Can't really use it since a few days now... @Outlook @Microsoft

• 
  rachel. (@ditz4baldie) reported 58 minutes ago

  @Outlook I’ve sent a direct message already. The problem is my son has set up 2 step verification but has no access to his phone since it’s been stolen but needs to access his emails for his insurance details

• 
  Shawn Farrell (@farrellshawnp) reported 1 hour ago

  .@Microsoft .@Outlook hold notices from a public library shouldn't be the innocent targets of your rate limiting. Please fix this!

• 
  sheenbean (@loisetwt) reported 1 hour ago

  I currently have 2 Outlook accounts for 2 diff. jobs. When I try to log into one of the accounts, the verification code notification keeps being sent to the other work account instead. please resolve this issue so I can access the correct account? @Outlook @MicrosoftHelps