Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (71%)
• Website Down (15%)
• Errors (14%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Toulouse	Website Down	17 hours ago
Bordeaux	Website Down	1 day ago
Paris	Sign in	2 days ago
Castell-Platja d'Aro	Errors	2 days ago
Paris	Sign in	2 days ago
Chassieu	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julia Ullrich (@JuliaUllrich13) reported 6 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 8 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  Kareem (@Kareem1702) reported 8 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Ms.Tab00 (@MsTab00) reported 9 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴

• 
  Darren Richards (@DRichards25) reported 10 minutes ago

  @Outlook Hi there,my mother got kicked out of her outlook yesterday bc of the outage,now she can’t get back into it bc the # on the account,she no longer has,so she can’t receive the code,help pls!

• 
  Jessie Sousa (@NoMashSousa) reported 11 minutes ago

  Try another verification method That verification method isn't working right now. Please try another method. @Outlook @Microsoft hurry up and fix this

• 
  alli. (@lovemesomeALLI) reported 13 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 13 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  alli. (@lovemesomeALLI) reported 15 minutes ago

  @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

• 
  Shaz 🦋 (@soxxylady) reported 21 minutes ago

  @Outlook WHY ******** HAVE YOU NOT SORTED THE MAIL APP YET. STILL NOT WORKING OR LETTING ME SIGN IN 😡😡😡😡😡 incompetent pricks. My personal work emails are on there and needed 😡😡😡😡😡😡

• 
  alli. (@lovemesomeALLI) reported 21 minutes ago

  @outlook @MSFT365Status Soooo it sends a code to my phone but then it says i have 2 step verification and it won't send a code to my email bc it STILL says 'tried too many codes try again tomorrow'🤬🤬🤬🤬🤬🤬 FIX THIS ******* ****

• 
  Jgs (@Jgsbm5) reported 27 minutes ago

  @lovemesomeALLI @davebutter Mine says the same thing!!! No person to talk to! Idk how to fix it. @Outlook help!!

• 
  Timothy Nichols (@nichols_ti28279) reported 29 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  Greggy Ramone (@GreggyRamone) reported 31 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  D🧚🏽 (@_preciousdee) reported 31 minutes ago

  I really do not understand why do I have to keep signing into the damn email so many times. @Outlook @Office What happened to the keep me sign in feature? Jeeeez

• 
  Tariq Ponir (@hyperactve) reported 33 minutes ago

  Microsoft @Outlook is beyond broken. I accidentally wrote a wrong email ID (external) which failed to deliver. Now, I am trying to send it to the correct id, but outlook keeps "correcting" me to the wrong one. No intuitive way to bypass this. This has to be a joke or something.

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 34 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  Timothy Nichols (@nichols_ti28279) reported 38 minutes ago

  @jorgemarketer @Outlook @MicrosoftHelps Volan_xyber can fix this.

• 
  Mark Young (@2_youngy) reported 38 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Markus Trezdziack (@m_trezdziack) reported 38 minutes ago

  @Outlook looking at your tweet history only solidifies the growing issues with the new outlook. Is there a computer brand that doesn't have the new version of outlook on it, anywhere. - just the classic version? So the general public can avoid the problems

• 
  Sparky (@Jouler8) reported 40 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  Joe Robinson (@MrJoeRobinson) reported 42 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  why (@kirk202020) reported 43 minutes ago

  @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

• 
  onelove (@brummy1978) reported 44 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  TONY SANDERSON (@EMANONF1) reported 46 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  Shardae (@Shardae_Shanice) reported 49 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  Luke Hearns (@LHearns2) reported 51 minutes ago

  Well @Microsoft .. guess I better sort out all my **** that I use a hotmail account for and get it changed over to Gmail or other option. 3 days down is a little much when finances/trips/etc depend on info sharing via email. #microsoft #outlook #hotmail @Outlook @MicrosoftHelps

• 
  Andrew (@andrewrdn463) reported 53 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  NewsMän (@KueddeR) reported 57 minutes ago

  @MauricioHunt2 @Outlook I'm having the same problem. Four emails I sent to Hotmail in the last few hours were bounced back.

• 
  Greeny (@GreenDJ1) reported 60 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help