Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (25%)
• Errors (19%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Treorchy	Errors	15 hours ago
Portsmouth	Sign in	20 hours ago
Edmonton	Website Down	1 day ago
Macon	Sign in	2 days ago
Saint-Martin-de-Saint-Maixent	Sign in	4 days ago
Guadalajara	Website Down	5 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr. Piyush Fulara (@drfulara) reported 7 minutes ago

  @Outlook I am not able to login my account as I forgot my password. So I tried to login using Phone Number OTP to sign in but all it shows is - "That method isn't working right now. Please try another way to verify it's you" Kindly help me to access my outlook account

• 
  Greeny (@GreenDJ1) reported 9 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  secret name (@dbfssecret) reported 13 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  Michael Briggs (@MichaelBriggs2) reported 24 minutes ago

  @Outlook what’s happening with outlook app in the UK not letting me login or anything plus emails not coming through on phone either??

• 
  Moheshwar Amarnath Biswas (@fluentmoheshwar) reported 27 minutes ago

  @WindowsLatest Fix @MicrosoftTeams and @Outlook first.

• 
  Asrın Senemoğlu (@asrinsenemoglu) reported 31 minutes ago

  My bank account (Isbank) is officially linked to this compromised email address. I am ready to submit legal/banking documentation. This is not just an account issue, this is an active financial cybercrime in progress! @MicrosoftHelps @Outlook

• 
  Mark Bond (@MarkDABond) reported 31 minutes ago

  I can't believe this. Yesterday I could get in to my @Outlook Hotmail easily with 2 Step Verification. But now someone else has managed to accidentally use my mobile number (ends in 52) to override my use and use it to verify their account ending in 56. @Microsoft how do we fix this?

• 
  Connor Clift (@connorclift35) reported 31 minutes ago

  @HowardRoark90 @Outlook @Microsoft Been down since 9:45a this morning! Fun!!

• 
  ATMOSARRISES (@XsinandtonicX) reported 31 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Daniela (@danielacna) reported 32 minutes ago

  @Microsoft @satyanadella @Outlook Hi Satya. I’ve had my Microsoft account for over 12 years with my correct date of birth. After my account was compromised, someone changed my birth year and Microsoft began treating my account as if I were 12 years old. I’ve tried repeatedly to correct this and recover my correct age, without success. Now Microsoft is introducing age verification in Brazil while my account remains incorrectly classified as belonging to a child. How is a longtime adult customer supposed to fix this when the account recovery process itself has failed?

• 
  Lombardigal (@WNlombardi) reported 33 minutes ago

  @Outlook closing down an email account, that’s been used for many yrs, and accessed from the same device, with no VPN or blocks identified 😬 and the correct input of info.

• 
  onelove (@brummy1978) reported 38 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Eric Nelson (@EricNelson777) reported 39 minutes ago

  @Outlook Desperately trying to talk to an actual human being about unlocking my Outlook account. Dozens of circular referrals between the web bots and phone AI is not working and is driving me nuts. Help please!!

• 
  princess (@princess420604) reported 39 minutes ago

  @Outlook are you aware of any glitches with shared calendars? I’ve lost 2 of my family calendars overnight and they can’t see mine anymore either. Have deleted them and readded. Still not working.

• 
  José Rafael Gabaldón (@Gabalzac) reported 40 minutes ago

  @peteryanni @Outlook Agree. Terrible decision by @Outlook

• 
  Dominique (@NiqueHollywood) reported 40 minutes ago

  Can someone tell me how @Microsoft @Office @Outlook is a $3.8 TRILLION dollar company that doesn’t have adequate engineers to proactively fix email server issues & system outages???? Anybody????

• 
  📱 (@TM_Doug) reported 41 minutes ago

  @Outlook Can ya fix this PLEASE?

• 
  The CyberSec Guru (@thecybersecguru) reported 42 minutes ago

  @JethroScarecrow @Microsoft @Outlook Yeah. I understand your frustration..Heck even xbox Was down a few hours ago. What the heck is happening with ms these days god knows

• 
  swede05 (@AaronWick2) reported 43 minutes ago

  @Outlook having trouble with verification for my hotmail account can u help me with this please

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 48 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  why (@kirk202020) reported 52 minutes ago

  @Outlook I just want to sign in to my email wtf is a "pin" how many times you need to confirm it's me ? Email password phone number and now a pin I never set up sick of this

• 
  Rahul Ratan (@Cipher_Manic) reported 55 minutes ago

  @Outlook Is there any outage? Suddenly, all incoming & outgoing emails stopped, neither were there any mail demons errors #OutlookOutage #MicrosoftOutlook ?

• 
  Octo (@TweetOcto) reported 58 minutes ago

  @Outlook fix yo servers man

• 
  Luis Carlos Diaz (@catire98) reported 59 minutes ago

  @Outlook is currently down...

• 
  Paige N. Fox (@paigefox_atty) reported 59 minutes ago

  Anyone else having annoying, constant and weird issues with @Outlook??? It’s gotten so bad even my tech people are like wtf is going on. I have theories. #followthemoney

• 
  Jessica LoPresti 🦋 (@LoPrestiJessica) reported 1 hour ago

  @Outlook my outlook is STILL DOWN. Please share ETA ON WHEN BUG IS FIXED.

• 
  Vikram (@v1krams) reported 1 hour ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  why (@kirk202020) reported 1 hour ago

  @sumit_c @Outlook I just want to sign in and get my emails ffs

• 
  Ellie Holmes (@EllieHo70794897) reported 1 hour ago

  Is anyone’s outlook still down. I get the same message each time… And a colleague has tried to send me an email and apparently my email doesn’t exist…. 😬😬 @Outlook

• 
  Dee (@PlatinumEvents_) reported 1 hour ago

  @Outlook The verification is not working for me when I try to log in via my laptop. Could you assist.