Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (70%)
• Errors (15%)
• Website Down (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Glasgow	Errors	12 hours ago
Sydney	Errors	22 hours ago
Saint Paul	Errors	1 day ago
Eatonton	Sign in	1 day ago
Paris	Sign in	2 days ago
Martinsville	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lauren (@thevoidiscute) reported 28 seconds ago

  Hi, @Outlook you locked me out of my e-mail account. Your self-help guides don't work, I can't sign in to message with an advisor and there are no advisors on the phone, just a robot who doesnt nothing but direct me back to the useless self-help online. Give me my account back

• 
  LaubeQ (@LaubeQ28) reported 1 minute ago

  Hey @Outlook we use you for work and all my colleagues and I run into this very annoying bug where you will reply to someone, it stops the typing cursor as if you clicked away and when you press space it will archive the e-mail chain. Can you please fix ASAP? thanks.

• 
  MWBEATS (@mwbeats) reported 5 minutes ago

  @Outlook I keep getting the same message that MFA phone code verification isn’t available now - I need that to login to reset my password. It’s been 36 hours. Please help.

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 12 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Mark Young (@2_youngy) reported 12 minutes ago

  @kaleighlynnnn @MicrosoftHelps @Outlook Mine still down

• 
  Katlego Makgaila (@Katlego_Mack) reported 14 minutes ago

  Please fix the Outlook search tool @Outlook @Microsoft

• 
  Alex 🌐 (@ajr_codes) reported 14 minutes ago

  Microsoft, why cant I log into my 20+ year old email? Why is it saying "You've tried to sign in too many times with an incorrect account or password." I have 2FA and a backup email + phone number. Why wouldnt you simply ask for the 2FA code??? @Microsoft @Outlook

• 
  TONY SANDERSON (@EMANONF1) reported 15 minutes ago

  @Outlook Still down here in the uk, outrageous service. Please send to my mobile a code !!! That’s all I need.

• 
  B. (@Drum_y) reported 16 minutes ago

  @Outlook hello, still not able to have access to my email. Can you fix it?

• 
  alli. (@lovemesomeALLI) reported 17 minutes ago

  Sooo anyone else's email still down, still not allowing them to reset their password? Saying 'too many codes try again tomorrow'??? W T F!!! @Microsoft @Outlook

• 
  Kelsey Goodwin (@kelseyg2010) reported 18 minutes ago

  @MicrosoftHelps @Outlook when are you going to get your **** together and get the iPhone problem fixed? We're going on 3 days now.

• 
  Bonynea (@Bonynea) reported 24 minutes ago

  @Outlook It’s been days of failed recovery attempts, unanswered requests, and no real support. I completed the forms, followed every step, and still have no access to my recovery emails. At this point it feels like customers are being ignored instead of helped. Please escalate this issue.

• 
  Craig (@cjl85718) reported 26 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  Mukund (@ibmindia2011) reported 27 minutes ago

  @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

• 
  ATMOSARRISES (@XsinandtonicX) reported 32 minutes ago

  @Outlook unlock my personal email.. all I did was sign in from a new device and changed my phone number, I’ve submitted your form from another email already, I need access what is going onnnn

• 
  Andrew (@andrewrdn463) reported 33 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Kareem (@Kareem1702) reported 35 minutes ago

  @KyleDavey86 @Outlook @KyleDavey86 Were you able to fix this? I had the exact same issue with the robot and now I can’t even get that far anymore

• 
  Souvik Mukherjee (@souvik610) reported 40 minutes ago

  @Outlook I'm having authentication error for my outlook email id

• 
  onelove (@brummy1978) reported 44 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Kelsey Goodwin (@kelseyg2010) reported 45 minutes ago

  @Outlook @Microsoft @MicrosoftHelps will you please fix the iPhone email problem already?!? Some have said theirs is fixed yet mine is still not working 😑

• 
  TONY SANDERSON (@EMANONF1) reported 48 minutes ago

  @TylerJs981 @Outlook Still down, won’t send me a code to my mobile phone!

• 
  DE (@de111208) reported 51 minutes ago

  @Outlook @Microsoft @MicrosoftHelps any chance you can sort this outlook issue? It’s been 24 hours now and still can’t access my emails…

• 
  MKM (@MKFrainMaria) reported 51 minutes ago

  @Outlook is there problems today? I’m not able to sign into my hotmail account or get a verification code! Been trying all day

• 
  Gemma Collins (@Gem83Col) reported 52 minutes ago

  @Outlook @Microsoft How much longer until the issue is resolved? I’ve not had access to my emails since yesterday morning. Absolutely ridiculous!!

• 
  DWayne (@p79579687) reported 53 minutes ago

  @Outlook It’s still not working

• 
  secret name (@dbfssecret) reported 53 minutes ago

  @Outlook I liked Outlook Express, BUT, I just can’t stand Outlook in it’s present configuration. It has to be slimmed down and more useful before I’ll use it. I like MS, but I don’t like Outlook at all…just way too complicated.

• 
  Simon Ward (@SimonJWard93) reported 53 minutes ago

  @Outlook Fix it. It’s getting stupid now. At least give communication you are aware and looking into the issue?

• 
  Jimmy Fallon (@JimmyFal) reported 54 minutes ago

  @Microsoft @Outlook I can post this screenshot into ANY AI and they will ALL come back and tell me this email is a scam, so shouldn't we expect the same from the @outlook mail filter? Please DO BETTER, why is this hard at least let us in on the technical issues as to why this is so hard!

• 
  Chayan Chakrabarti (@lazychakrabarti) reported 58 minutes ago

  @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

• 
  Ms.Tab00 (@MsTab00) reported 60 minutes ago

  @Outlook Posting while your servers are down is asinine behavior 🥴