1. Home
  2. Companies
  3. Outlook.com
Outlook.com

Outlook.com status: access issues and outage reports

Problems detected

Users are reporting problems related to: sign in, website down and errors.

Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 27: Problems at Outlook.com

Outlook.com is having issues since 11:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 62% Sign in (62%)
  • 19% Website Down (19%)
  • 18% Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Cypress Sign in 3 minutes ago
Chicago Website Down 9 minutes ago
Atlanta Sign in 10 minutes ago
Montréal Sign in 10 minutes ago
Boston Sign in 11 minutes ago
Williamsburg Sign in 11 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Rylee_Foxx
    Rylee Foxx Photography 🦊📸 (@Rylee_Foxx) reported

    Is @Outlook down or something because I can't access emails, deleted the app, downloaded again and now I can't even log in 🤔

  • 12345678910JPJ
    PJ (@12345678910JPJ) reported

    @Outlook What have you done to emails? Can’t even access my own emails!!! 1000 of people reporting same issue.

  • lee_gerry
    Gerry L 🇨🇦 (@lee_gerry) reported

    @Outlook @policyislife I know, it's so f n'ing annoying where i have to change my password all the time. Soon I'll run out of words to use. Like get your head out of your, and fix this issue.

  • Rachy_EJ
    ⭐️💜Rachael 💜⭐️ (@Rachy_EJ) reported

    @MicrosoftHelps is outlook down my dad cant not log into his account on his phone or laptop telling him password is wrong when its not and it keeps asking him to sign in on the phone app @Outlook

  • josephburt
    Hey Its Burt (@josephburt) reported

    Probably not what @Microsoft /@Office want to hear... yeah can you remote in and fix the two @Outlook apps running. Sounds like you still can't make a stable OS ...

  • YashRRJ
    Yash (@YashRRJ) reported

    Severe problems with your service @Outlook @Microsoft

  • lowkeykermit
    bastard (@lowkeykermit) reported

    @Outlook fix your **** jfc how hard is it to send an email verification im boutta tweak tf out

  • DarcinAkin
    Dr. D. Akın (@DarcinAkin) reported

    @Outlook @Office what happened to the MS apps these days? I have to submit password everyday to login. It was monthly before.

  • Michael_Psalm51
    Michael (@Michael_Psalm51) reported

    @kelseyg2010 @Outlook Me too. They are having system problems.

  • Callie_Marie24
    Callie Schneider (@Callie_Marie24) reported

    @MicrosoftHelps @Outlook Pretty sure you’re having issues with outlook and wouldn’t you know it there’s no way to get ahold of an actual person for help!

  • jhowardsc
    J.Howard (@jhowardsc) reported

    @MicrosoftHelps @Outlook ... so is it down or...??? Keeps crashing. Constantly.. yall ok over there?

  • mturki
    Arch. Mohammed AL-Turki (@mturki) reported

    @Outlook The issue was previously reported through Google Play and was temporarily fixed, but the same problem returned only two days later. This reflects poor handling and the absence of a permanent solution. #Outlook #Microsoft #Support

  • April__Rose__
    April Rose 🇨🇦🌹 (@April__Rose__) reported

    @Outlook what’s going on? When will this glitch be fixed? I’m waiting on an important email for a medical appointment, this isn’t cool. Fix the glitch so we can have outlook access on our @Apple #Iphone @Microsoft

  • soylerseren
    Seren Söyler (@soylerseren) reported

    @Outlook Unfortunately, I'm having trouble uploading images. And it's a very minor problem. Why is uploading images such a problem? When I upload one, delete it, and then try to upload it again, I have trouble. It's a very old problem these days.

  • the_mister_mack
    Mister Mack (@the_mister_mack) reported

    Is @Outlook mail down? None of my account including work are loading.

  • JeffWhalen989
    Citizen of Realville (@JeffWhalen989) reported

    @Outlook @Microsoft Why does Microsoft make it increasingly difficult to sign in to check Outlook?? If you’re trying to make it “better”, you’re failing hard. I wish you could take your email address with you to a different provider like your phone number.

  • Lopa8765
    MissLola67 (@Lopa8765) reported

    @Outlook I have sent you a DM I am completely locked out of my Outlook account and need urgent help. I reset my password and tried to use my recovery code, but I keep getting an error.

  • syedahmed004
    hydra (@syedahmed004) reported

    @MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!

  • malikonchain
    moc (@malikonchain) reported

    Is @Outlook having problems? I have been logged off on all my accounts

  • henri_smit43170
    Testing the waters (@henri_smit43170) reported

    @Outlook seems to be going through some issues, is it only our organisation?

  • mentalmasterpie
    Mental Masterpiece (@mentalmasterpie) reported

    their is a problem in outlook mail app, its automatically log out after some days @Outlook

  • 1_hsm
    HSM_81 (@1_hsm) reported

    @Outlook Can I check that this is actually being taken seriously @Outlook as no one has responded to my DM which you requested 2 days ago. Just to clarify I cannot access my emails as your automated recovery process is not working for me and your supporting teams are refusing to help.

  • AcaciaBegley
    acacia 🥨 (@AcaciaBegley) reported

    @alastorsvixen @Apple @Outlook ugh you’d think so, its hardly a small issue at this point. I’ve had to check my emails on my laptop like it’s 2005 purely to make sure I haven’t missed anything 😭

  • shrenikmgandhi
    CA Shrenik Gandhi (@shrenikmgandhi) reported

    @Outlook @MicrosoftIndia I am struggling to get access to my official mail id since past more than 3 months due to technical issue where i am not getting authentication code. Raised issue through my vendor but they are also not getting any response.

  • kevinsar
    Kevin Sar (@kevinsar) reported

    @Outlook y'all broke your android app today, check your reviews no one can login

  • 86pauly86
    Pauly (@86pauly86) reported

    @Outlook Would be good if I could actually access my emails! For me and other I know we got to sign in and all I get is “you’ve tried to sign in too many time” I have multiple emails that I can’t access and multiple people I know get the same thing. Why?

  • LeshaoKisira
    Leshao (@LeshaoKisira) reported

    Dear Microsoft, Our African names ain't spelling errors @Microsoft @Office @Outlook

  • trolly_dolly6
    sally (@trolly_dolly6) reported

    @Outlook I still can’t log into my emails is the system still down - it’s been like this since about 10am?

  • HappySparkles18
    ShellyConfetti2 (@HappySparkles18) reported

    Hey @Outlook are you having issues? My app isnt working i even uninstall it.

  • bonnie54_uk
    bronwen taylor (@bonnie54_uk) reported

    Microsoft password merry-go-round. Pls fix this. @Microsoft @Outlook @MicrosoftHelps