Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (57%)
• Website Down (25%)
• Errors (18%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Saint-Martin-de-Saint-Maixent	Sign in	13 hours ago
Guadalajara	Website Down	18 hours ago
Oklahoma City	Errors	2 days ago
Paris	Website Down	2 days ago
London	Sign in	2 days ago
Nottingham	Errors	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Clarence Wong, CCIM (@ClarenceWongCRE) reported 56 seconds ago

  @HowardRoark90 @Outlook @Microsoft Was having issues syncing my Gmail to Outlook earlier, but fine soon after. I removed and re-added my Gmail to Outlook etc.

• 
  Steven (@CrookNuggetGang) reported 2 minutes ago

  @Outlook Fix your ****

• 
  Kvng (@Kvng4r) reported 2 minutes ago

  @Outlook Hello @outlook I’m having a trouble with my subscription I’m being debited but my subscription still remain unpaid i will like a refund to my card

• 
  Mark Bond (@MarkDABond) reported 3 minutes ago

  I can't believe this. Yesterday I could get in to my @Outlook Hotmail easily with 2 Step Verification. But now someone else has managed to accidentally use my mobile number (ends in 52) to override my use and use it to verify their account ending in 56. @Microsoft how do we fix this?

• 
  Isaac Figueroa, CCIM, SIOR (@IsaacFigz8387) reported 4 minutes ago

  @HowardRoark90 @Outlook @Microsoft Big issue yesterday at my office

• 
  Koku Baboni (@ko_baboni) reported 6 minutes ago

  @Outlook, fix Outlook mobile!

• 
  Vikram (@v1krams) reported 7 minutes ago

  @Microsoft @Windows @Outlook Why does Outlook's auto-fill username feature fail every time after a Windows update? It auto-populates the username, I enter the pswd, & then get an error because the username apparently isn't recognized. Happens after every restart. Frustrating.

• 
  Nathan Wolfe (@skadizzle) reported 10 minutes ago

  I see that the @Outlook issue is supposedly resolved, but my email at work is still down since yesterday

• 
  Grafrajohn ☕️🎸💻⚽️🐋🍃🌍📷📱🚊🚲🎮🍮🦈🦖🎵🪐 (@GrayElgin) reported 13 minutes ago

  Has anyone else downgraded from the new @Outlook to the old one? The new Outlook keeps asking me to sign in for every mailbox.

• 
  🇺🇸 Roger DeReu 💵📈 (@RogerDeReu) reported 13 minutes ago

  So @Outlook was down yesterday and @ProtonMail is down today. What's going on?

• 
  Greeny (@GreenDJ1) reported 20 minutes ago

  @Outlook having problems with my account. The hassle to log in is a joke. Looking for help

• 
  Liam_profile (@Liam_profile) reported 21 minutes ago

  @Outlook is down and suddenly the entire corporate world has remembered how dependent we are on email. 💀 Emails delayed. Messages failing. Login issues. People refreshing Outlook like it’s going to magically fix itself. One cloud outage → millions of workflows pause. The internet runs on infrastructure most people never think about… until it stops working.

• 
  Erick Salas (@MEGAARICK) reported 23 minutes ago

  Hey @Microsoft @Outlook I need help, someone logged in my old email account, I lost that phone number so there’s no way to recover it, I tried everything, but it’s not working and someone now added my old account to authenticator app, I need help please, I can provide all info.

• 
  Sunshine Goodfellow (@cesarzj) reported 26 minutes ago

  Services from @Outlook @Microsoft365 are currently down...

• 
  Taz 泰秀樂 (@tazorack) reported 33 minutes ago

  @Outlook the new Outlook desktop app needs to go back to the drawing board. It is terrible and does not work as it should. Ya need to build a Native App and not all these web apps with terrible function. This and @MicrosoftTeams new desktop app are bad.

• 
  Luziel🐆🌾 (@Luzielvt) reported 35 minutes ago

  @Outlook I keep trying to contact you guys about an account I have on outlook that's brand new and I haven't put any info on it just a minecraft game and your ******* AI keeps bringing me to anywhere but an actual person to solve my problem. Can I get a representative?

• 
  Jay ♡ (@xwxfoxie) reported 37 minutes ago

  @lostliano @Outlook @Microsoft I see a lot of people hating on you which isn’t fair - I can see the effort, but I think the main issue is the typography - it just feels “off” (and then I’m not a fan of the tab switcher) - but other than that it is really really really good. Good work!

• 
  FreWaaks (@FWaaks) reported 42 minutes ago

  @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder

• 
  JJ (@JJimisen) reported 44 minutes ago

  Microsoft has to stop making so many changes to its menus in Outlook. It increases irritation and cognitive load too much if people constantly are having to track down where a command is, such as how to insert an emoji in an email. @Outlook #microsoft #microsoftoutlook

• 
  Andrew (@andrewrdn463) reported 48 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password." ANNOYING

• 
  Tracy Harrell ✝⚖ (@THarrell44) reported 50 minutes ago

  @Outlook email has been down for HOURS!! Come on…how long does a fix take

• 
  CA. Rahul Jain (@carahuljain03) reported 50 minutes ago

  @Microsoft @Outlook May I know what global issue is going on with microsoft & what is the issue in API in activation of new services of outlook and other M365 services. Can I expect any response here.

• 
  Cédric Krier (@cedrickrier) reported 52 minutes ago

  And again broken outlook is rejecting our emails for no valid reason. **** YOU @Microsoft @Outlook

• 
  Permian Landman (@PermianLandman) reported 53 minutes ago

  Calling the new @Office @Outlook garbage would be unfair to all garbage. Why the heck would you come out with such a slow web app looking monstrosity. Go back to legacy.

• 
  Diagnosis (@Diagnosis410227) reported 54 minutes ago

  @Outlook I really have issues with my account, please help @Outlook

• 
  Paige N. Fox (@paigefox_atty) reported 54 minutes ago

  Anyone else having annoying, constant and weird issues with @Outlook??? It’s gotten so bad even my tech people are like wtf is going on. I have theories. #followthemoney

• 
  Jorge Marketer (@jorgemarketer) reported 55 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  MGG_Tx_xT_ (@MartGHtTx) reported 56 minutes ago

  @Outlook I am tired of that add E-mail to protect your account sh!!!t. I can not sign in you should stop that sh!!!t.

• 
  Andrew (@andrewrdn463) reported 58 minutes ago

  @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

• 
  Muumiukko (@Muumiukko1) reported 59 minutes ago

  @Outlook Why Not Working 🤬🤬🤬