Outlook.com status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

• Sign in (69%)
• Website Down (16%)
• Errors (15%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

City	Problem Type	Report Time
Melton Mowbray	Sign in	2 hours ago
Phoenix	Sign in	16 hours ago
Arlington	Sign in	19 hours ago
Brussels	Sign in	21 hours ago
Boca Raton	Website Down	24 hours ago
Aurora	Sign in	24 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liz 🇺🇸 (@ThisIsLizMK) reported 4 minutes ago

  @Outlook Read the room, you idiots!! Fix outlook already!! 🤬🤬🤬

• 
  Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported 4 minutes ago

  @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

• 
  onelove (@brummy1978) reported 4 minutes ago

  @Outlook locked out of account and verificatiin is not sending code to my phone get the code to back up mail but when i select phone get error frustrating

• 
  Chow (@smooth_93) reported 6 minutes ago

  .@outlook can you please fix your autocorrect for once holy hell work would be so much easier

• 
  Shardae (@Shardae_Shanice) reported 7 minutes ago

  @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

• 
  The Desert Fox🦊 (@LaurelioLF33) reported 9 minutes ago

  @PBennett_ @Outlook @MicrosoftHelps Confirmation code still not working but for a few minutes it allowed me to log in with password. Try incognito

• 
  Julia Ullrich (@JuliaUllrich13) reported 10 minutes ago

  What the heck is up with @Outlook?? Been locked out of my email for two days and all I get is “this verification method isn’t working right now” and then it says I’ve requested too many codes! Also can’t contact support cause I can’t sign in or access your chatbot :(

• 
  Gurjot S (@drewbiebertbh) reported 13 minutes ago

  @Outlook fix the issue pls

• 
  Timothy Nichols (@nichols_ti28279) reported 15 minutes ago

  @MartGHtTx @Outlook Volan_xyber can fix this.

• 
  Hakan (@Hakan1630386105) reported 16 minutes ago

  @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

• 
  Greggy Ramone (@GreggyRamone) reported 16 minutes ago

  @TechWTaylor @Outlook Mine started working again this morning. I’m able to send and receive emails again. Maybe the fix is a slow roll out.

• 
  Donna Adinolfi (@DonnaSpaGal) reported 18 minutes ago

  Anyone else having @Outlook issues where emails are disappearing, populating, and disappearing. 😔

• 
  TONY SANDERSON (@EMANONF1) reported 18 minutes ago

  @Outlook I can not believe the incompetence at this company, my email is still down, they just will not send me a code to reset my work/private account. I have just had to wait a full 7 days to try again, nothing and now they want me to wait 28 days!!!

• 
  Mosh_Pit_Chad (@Mosh_Pit_Chad) reported 22 minutes ago

  @Outlook any solutions to your email outage for iPhone?

• 
  Erick (@erickacevedor) reported 25 minutes ago

  I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

• 
  Simon (@SimonFearing) reported 31 minutes ago

  @Outlook could somebody help me with signing in to email problems plz

• 
  Jorge Marketer (@jorgemarketer) reported 35 minutes ago

  @nichols_ti28279 @Outlook @MicrosoftHelps I dont have a issue about access

• 
  Sparky (@Jouler8) reported 35 minutes ago

  @Outlook My iPhone has been harassing me daily to "log-in" despite me never having logged out. you keep trying to push me to your broken "Authenticator App", no good. My password, set up 15 years ago, now doesn't work. Screw it! Screw you! Deleting the app is easier.

• 
  Gяace&Peteя♡ (@GraceJ_PeterM) reported 37 minutes ago

  @Outlook @MicrosoftHelps still not working - I cannot log into the mail app on iPhone with my Hotmail account. We are on day 3 now what’s taking so long…? Will it ever get fixed? @AppleSupport

• 
  Kimberley Treece (@T25Kimi) reported 39 minutes ago

  I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

• 
  Naomi (@bluenaomi) reported 39 minutes ago

  @Outlook For2 I have been locked out of my emails, despite filling out forms many times over. I filled in all the details you asked for many times. I do NOT have a number you can text me on because I am using a different sim on vacation. So just fix it. This is terrible service

• 
  Carie Sams (@belleintexas) reported 43 minutes ago

  @Outlook Still no email!! I’ve had my hotmail for years. Need it on my iPhone. Fix it!! This is not a resolved outage!! Y’all need to get it fixed!!

• 
  Mark Young (@2_youngy) reported 44 minutes ago

  @Outlook your emails are still not working!

• 
  Phil Hutchings (@PhilHutchings14) reported 47 minutes ago

  @MrJoeRobinson @Outlook @Microsoft I feel your frustrations Joseph hopefully you get to the bottom of this issue sooner rather than later and get back logged in #prayforjoe

• 
  Joe Robinson (@MrJoeRobinson) reported 48 minutes ago

  Anyone else having trouble getting into outlook / hotmail? Tried everything to sending links to other emails to recover email address but no luck. Anyone help? @outlook @Microsoft #hotmail #outlook

• 
  Craig (@cjl85718) reported 52 minutes ago

  @simoes_romeo @Outlook Yup. Just fixed it. From last login attempt - need to wait about 1hr. Then these steps: Delete outlook from iPhone mail. Then hard reset phone. Then reinstall Outlook. This worked for me - might help you. Good luck

• 
  John Alex (@mgrjohnalex) reported 53 minutes ago

  @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

• 
  William (@dxgl_org) reported 53 minutes ago

  @eternalsparrow1 @USCPSC They are still selling fraudulent capacity 18650 batteries but CPSC is not taking them down on that. Also the remedy involves contacting an @outlook.com email so CPSC is posing a potential cybersecurity risk.

• 
  jonathan hopley (@jonathanhopley) reported 53 minutes ago

  @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

• 
  FreWaaks (@FWaaks) reported 54 minutes ago

  @Outlook why in the blue **** do you make it so god damn hard to attach files to emails? It’s ****** text I shouldn’t have to compress that **** down and split it into multiple files, just tell me what is the point, using your clunky dog **** email system makes my job harder