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Outlook.com

Outlook.com status: access issues and outage reports

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Full Outage Map

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Problems in the last 24 hours

The graph below depicts the number of Outlook.com reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Outlook.com. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Outlook.com users through our website.

  • 49% Sign in (49%)
  • 26% Errors (26%)
  • 26% Website Down (26%)

Live Outage Map

The most recent Outlook.com outage reports came from the following cities:

CityProblem TypeReport Time
Santa Barbara Sign in 2 hours ago
Vancouver Errors 2 hours ago
Spring Valley Sign in 2 hours ago
Pittsfield Sign in 2 hours ago
Mary Esther Sign in 2 hours ago
Sacramento Sign in 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • manasmahoday
    Manas Mahodaya (@manasmahoday) reported

    @Outlook i have a hotmail account and the old password is not accepting and when I am going through m2f 2 fact auth it is not working cannot change the password

  • realvishalraj
    Vishal raj (@realvishalraj) reported

    @Outlook there is a laptop whose admin sign in password ,I m nt able to retrieve Can u help ,I have the bill and payment record

  • OGBC_Llama
    🇬🇧 (@OGBC_Llama) reported

    @Outlook , Hi my outlook app appears to be down ?

  • florianbador
    Florian Bador (@florianbador) reported

    @Azure : Remove this insanity of #AuthenticatorApp! I created a new biz account for some emailing, put the debit card, then the login forces to setup that stupid app, but I don't own a smartphone (and won't borrow anyone's). I tried to call support but got disconnected, calling again leads nowhere. At this point I could not even cancel the membership because I cannot login... Madness! Just let the customer decides what they want as 2FA!!! They know better, you control-freaks. So what am I supposed to do at this point? Cannot login, cannot setup auth app, cannot even cancel because cannot login, cannot open a case online because cannot login, and no "Use another way" option to skip this silly Auth-App setup, and no Desktop App either since I run exclusively on Linux.... Why so complicated??? Keep It Simple Stupid. @Microsoft @Outlook

  • F19ADH
    Andrew Hopkins (@F19ADH) reported

    I see @Microsoft @Outlook must have had another issue/breakdown in spam filters as their service becomes completely unusable for me AGAIN! Multiple copies of emails getting through. As you scan every email how can you not detect spam contents that match deluges of reports to you?

  • mdnlabs
    Marshall (@mdnlabs) reported

    @nhrdev @Outlook Honestly outlook might be #1. Haven't had much problems with it recently

  • xbonz08
    H_O_ward (@xbonz08) reported

    @Outlook Dear Microsoft. Your Outlook email program is performing beyond all expectations. I'm down to 50 spam emails a day. Thanks for the bang-up you do on eliminating spam.

  • WendyWendywat
    Wendy Watkins (@WendyWendywat) reported

    @Outlook having real problems contacting customer support - how do I urgently get hold of someone please? URGENT

  • TechboyUK
    Paul Richardson (@TechboyUK) reported

    That sinking feeling you get when the ~15 emails you had open in Outlook disappear after a system issue😭 @Outlook team, PLEASE make it more robust!

  • syedahmed004
    hydra (@syedahmed004) reported

    @MicrosoftHelps @Outlook i canno sign into my accounts on phone app, emails are not syncing, not able to get otps for other apps. Also outlook app is not working. Is there a problem with server? if no then please help me fix thanks!

  • tanfrancisco
    Ture Anderson (@tanfrancisco) reported

    @Outlook I was able to fix the problem using another computer and a different network.

  • DNsiyona
    David Nsiyona (ↁαŁε) (@DNsiyona) reported

    Lose the phone with your authentication app and you're in for the ride trying to login to your account! Many codes sent today mbu try again tomorrow @Microsoft @Outlook

  • AlisonWagstaff3
    Ali. Me (@AlisonWagstaff3) reported

    @Outlook how come outlook is so awful having taken over Hotmail. It's slow, it's layout is terrible. I absolutely hate it!!

  • sirpenski
    Pfs (@sirpenski) reported

    @WilliamShatner Captain, I wish you were on @NASAArtemis. Maybe you could channel Spock and fix @Outlook for the crew.

  • keeganlanier
    Keegan Lanier (@keeganlanier) reported

    Anyone using @Outlook on iOS having massive issues lately? Emails looking like they’ve been sent to only delete the message and return a blank email to draft without sending the original email? Emails ready to send, but the exit and send buttons won’t work. The app isn’t frozen, but you have to force close the app and hope the latest draft saved all changes. This is only happening on iOS to my knowledge

  • 4LokoEnthusiast
    Thad Barrington IX, Ph.D. (@4LokoEnthusiast) reported

    Why is outlook showing me EMAILS FROM 2024!!!!! IT IS 2026 !!! FIX THE ******* SEARCH FUNCTION!!!!!! @Microsoft @Outlook @BillGates

  • MattTomkins8
    Matthew Tomkins (@MattTomkins8) reported

    @Outlook your customer support is the worst I've ever experienced.. Trying to sort a problem for the last 4 hours, spoke to 3 different agents, and gotten nowhere.

  • Snacktime_17
    Snacktime (@Snacktime_17) reported

    @Outlook can you fix your spam filters. I keep marking emails as junk but seems your ML retraining and spam categorisation models are outdated. I'm half considering shifting my main account and using @gmail

  • blcdude1
    Brad (@blcdude1) reported

    I’ve had awful luck with @outlook the past week. Every time I log in, I get told there have been too many failed attempts and I’m forced to reset my password. It makes the website feel very insecure, a major security issue.

  • tanfrancisco
    Ture Anderson (@tanfrancisco) reported

    @Outlook the Outlook password recovery system is not working for me. It keeps kicking me out. Can I speak with somebody or can somebody please help me? I’ve been spending two weeks trying to get my email back.

  • comeasyouareTO
    ComeAsYouAreTO (@comeasyouareTO) reported

    @Outlook ONE login attempt is not "too many times'. Fix your ******* website already.

  • Joel94994231
    Joel (@Joel94994231) reported

    @mentalmasterpie @Outlook Problems everywhere. Microsoft Outlook is such trans

  • LouisArthu66843
    Louis Arthur-Brown (@LouisArthu66843) reported

    @Outlook @Microsoft looks like the Outlook mobile app is experiencing widespread problems - stuck loading, all troubleshooting failing.

  • mundosimulado
    Francis Bacon 🥓 (@mundosimulado) reported

    @Outlook It’s a real ****, the last Windows updates turn my laptop very slow and Outlook classic don’t work anymore. I demand refund a refund of my money.

  • sidhantranjan
    Sidhant Ranjan Shrivastava (@sidhantranjan) reported

    @MicrosoftHelps @Microsoft @Outlook I can’t log in to my personal Hotmail account. I receive the verification code on my alternate email, but after entering it, I get “Please try again later” for several days. Please help fix this issue.

  • FaunaLovesFlora
    Calamity🇵🇸🕊️🇺🇦Jessica (@FaunaLovesFlora) reported

    @astrogrant @Microsoft @Outlook can you stop deep ********* AI that doesn't work down our work throats so you can pay more attention to your basic ******* programs? It's 2026 for ***** sake and you are MICROSOFT. Stop it. Just do better ffs.

  • ibn_wittig
    Wittig Lyon (@ibn_wittig) reported

    @hameedkanz @Outlook @Live What's the error message? Is it csv or?

  • deliciaMP4
    delicia (@deliciaMP4) reported

    @Outlook a move up/move down feature isn’t that hard surely

  • CodeFoxtrot
    Brian Fontana (@CodeFoxtrot) reported

    @IAmTimCorey @Copilot @Outlook I uninstalled copilot and m365 last week, will try again in the future! I think the first biggest issue they need to fix, is why there are two copilot apps that appear to be similar, but are self-described to be different, and then you need to have two on your system. Doesn't make much sense!

  • 1_hsm
    Cheekyman81 (@1_hsm) reported

    @Outlook I’m struggling to get any traction from your support teams to regain access to my Hotmail account. Recovery forms are not working. Who do I escalate to? I have had this issue for 1 month now.