Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 63
Madrid, Comunidad de Madrid 56
Paris, Île-de-France 54
Bogotá, Distrito Capital de Bogotá 37
Barcelona, Catalunya 33
Bristol, England 28
Manchester, England 24
Seattle, WA 23
Sydney, NSW 21
Valencia, Comunitat Valenciana 18
Birmingham, England 17
Atlanta, GA 16
Toronto, ON 16
Quito, Provincia de Pichincha 15
Melbourne, VIC 15
Minneapolis, MN 14
New York City, NY 14
Raleigh, NC 14
Dallas, TX 13
Marseille, Provence-Alpes-Côte d'Azur 13
Denver, CO 12
Houston, TX 12
Chicago, IL 11
Dublin, Leinster 11
Miami, FL 11
Brisbane, QLD 10
Ashburn, VA 9
Los Angeles, CA 9
Mexico City, CDMX 8
Phoenix, AZ 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • ballooncrewguy Jeffrey I Wilson (@ballooncrewguy) reported

    WE are having an issue when @Outlook is being deployed via @MSIntune and Apple Business manager and its Crashing

  • Nicole_Walker83 Nicole Pocock (@Nicole_Walker83) reported

    Anyone else having issues on their @Microsoft accounts. My Hotmail email address has been closed. I’ve submitted a ticket but seems odd. @Outlook

  • finnstrand Finn Strand (@finnstrand) reported

    @m_goldberger @Outlook @MicrosoftHelps Taking one down manually from appstore fixes this…until you sync with Intune, then it crashes again…version 4.2115.0 misses the applock button in settings….Microsoft: fix this…and fast!…pull this version or release a fix….anytime now would be nice

  • chriswong13 Chris Wong (@chriswong13) reported

    @Outlook Thanks for releasing another update iOS app today. It opened without any issues and appears to be working as expected... 👍

  • AntKaplan Ant Kaplan (@AntKaplan) reported from Melbourne, State of Victoria

    @vabill @Outlook Same problem here. Should probably let the @AppStore know that this is an issue.

  • wkbp_jr JNR. (@wkbp_jr) reported

    @Outlook my emails haven't been syncing via the app since yesterday. I have deleted and reinstalled it but now its not even loading... is this an issue my end or yours?

  • m_goldberger Martin Goldberger (@m_goldberger) reported

    @finnstrand @Outlook @MicrosoftHelps Check. Manually deleting and installing through app store works. Problem only occurs for us when the app is pushed via VPP. (Syncing doesn't break it, though)

  • Dopey810 Susan Hume (@Dopey810) reported

    @Decanigher @Outlook Yep, Outlook for iOS is down for the whole company that I work at. Not good when we rely on communication!

  • hansg2 Hans (@hansg2) reported

    @Outlook @VictorMLopezIII Same here! IPad and IPhone same Problem today morning all fine

  • JeKanHetOverweg JeKanHetOverwegen (@JeKanHetOverweg) reported

    @Outlook @VictorMLopezIII Same here. Got at least 7 employees. intune only says policy error. App versino 4.2114.0 still seems to be working.

  • sbuerger87 Sarah Buerger (@sbuerger87) reported

    @Outlook @VictorMLopezIII We have users reporting the same issue of the app crashing--we have examples on iOS and Android Can someone from @outlook please respond to this thread?

  • SamRoy92 Sam Roy (@SamRoy92) reported

    @burakgunduztr @Outlook No worries I was looking for an official service health notification - I found it in my admin health center. MS is aware of the issue

  • Billy_Knox Simon Knox (@Billy_Knox) reported

    @Outlook you seem to have a major issue with your ios app at the moment, does not start at all. I have several users reporting the same issue. There has just been an update to the app and it would appear to be broken.

  • pool_float_g Todd, the "Fully Vaccinated" Pool Float (@pool_float_g) reported

    So it would seem @Outlook managed to break their iOS app today. So far hundreds affected at my company, surely many thousands more than that haven't discovered the issue yet. I've had luck deleting/installing the app again.

  • mayvega64 Martin Vega (@mayvega64) reported

    @Outlook @VictorMLopezIII I have some users with the same issue

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