Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 46
Paris, Île-de-France 44
Madrid, Comunidad de Madrid 41
Mexico City, CDMX 31
Quito, Provincia de Pichincha 28
Bogotá, Distrito Capital de Bogotá 27
Guayaquil, Provincia del Guayas 25
Montréal, QC 25
Sydney, NSW 22
Toronto, ON 20
Melbourne, VIC 19
Brussels, Bruxelles-Capitale 16
Birmingham, England 16
Glasgow, Scotland 15
Barcelona, Catalunya 14
Valencia, Comunitat Valenciana 13
Chicago, IL 11
Leeds, England 11
New York City, NY 10
Dallas, TX 9
Zapopan, JAL 9
Tower Hamlets, England 9
Málaga, Andalucía 8
Denver, CO 8
Wolverhampton, England 8
Slough, England 7
Lima, Provincia de Lima 7
Laval, QC 7
Minneapolis, MN 7
Cardiff, Wales 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • IAMNOLA 𝕴𝖆𝖒 𝕮𝖍𝖗𝖎𝖘𝖙𝖎𝖆𝖓 𝕿𝖚𝖈𝖐𝖊𝖗 (@IAMNOLA) reported

    @Outlook needs to fix this reply glitch already in the mobile app. It’s past time.

  • waleeda79340627 Saudi Messi (@waleeda79340627) reported

    @Outlook outlook slow and weak and buggy

  • erica29743655 erica (@erica29743655) reported

    @Outlook Pay me instead, if I have to resolve an issue that is not my job

  • adders Adam Tinworth (@adders) reported

    @fedecherubini @Outlook I’m having similar problems with Apple Mail and @TheDrum emails. It simply will not believe they’re not spam.

  • URFC2023 Pete (@URFC2023) reported

    @Outlook is Outlook currently down?

  • wuaniy Wuaniy (@wuaniy) reported

    @Outlook I can send but not receive mails. Please fix it, Microsoft!

  • ScottKraenzlein Scott Kraenzlein (@ScottKraenzlein) reported

    @Outlook There seems to be a particularly nasty IMAP sync error in (New)OUTLOOK 365. I switched back to the legacy version and it appears large chunks of my email correspondence is now gone😠. You should make users aware of this issue when making the switch.

  • TheBubblingB33 Barbra Mut (@TheBubblingB33) reported

    @MariaRo72880180 @Outlook @Outlook I am also having this problem. My emails in my shared mailbox are not turning up on the outlook desktop app because of failure to connect to the server. When will this be resolved, this is the second day of facing this problem

  • ByTeddyBailey Teddy Bailey (@ByTeddyBailey) reported

    hello why are you broken every single monday @Outlook

  • jcmn jcmn (@jcmn) reported

    @Outlook Hi I have a weird issue with Outlook 2019 since mid May, whenever I want to sync my email account from outlook domain I`m asked for email and password and then it says the email is wrong or non existant, what is false. The version for android works, and web also works.

  • dlmillimet Daniel Millimet (@dlmillimet) reported

    @maibennett @Outlook Never had this issue

  • modestgoblin Thomas Sikma (@modestgoblin) reported

    @_steve2_ @Outlook maybe slow down

  • czmyt Stephen J. Schmidt (@czmyt) reported

    After the Android version of Microsoft @Outlook continued to have sync problems with my Office 365 email account, I gave @gmail another try, and I generally find the current version of Gmail so much better!

  • SandraDammer94 Sandra (@SandraDammer94) reported

    @Outlook I’m getting a lot of spam emails, what’s going on. The filters are terrible!

  • realsweetbenny 🌺Mr Ben🌺 (@realsweetbenny) reported

    @Outlook fix your garbage system please

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