Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:
Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Raleigh, NC | 26 |
| Paris, Île-de-France | 15 |
| Chicago, IL | 13 |
| Madrid, Comunidad de Madrid | 13 |
| Sydney, NSW | 12 |
| Bogotá, Distrito Capital de Bogotá | 11 |
| Ashburn, VA | 10 |
| New York City, NY | 10 |
| Houston, TX | 9 |
| Melbourne, VIC | 8 |
| San Jose, CA | 8 |
| Toronto, ON | 8 |
| Los Angeles, CA | 8 |
| Guayaquil, Provincia del Guayas | 7 |
| Miami, FL | 7 |
| Seattle, WA | 7 |
| Columbus, OH | 6 |
| Bristol, England | 6 |
| Phoenix, AZ | 6 |
| Atlanta, GA | 6 |
| Charlotte, NC | 6 |
| Dublin, Leinster | 6 |
| Dallas, TX | 6 |
| Boston, MA | 5 |
| Calgary, AB | 5 |
| Denver, CO | 5 |
| Ottawa, ON | 5 |
| Montréal, QC | 5 |
| Philadelphia, PA | 5 |
| Redmond, WA | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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GEN-Z
(@GENZ23Y) reported
@Outlook Can you reply to my direct message. There must be some kind of way of speaking to someone directly about my issue. I have submitted multiple forms. I want to make a formal complaint or have my issue escalated. This is causing me so much distress.
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fali soufian
(@FaliSoufian) reported
@Outlook @shridharfly I'm having a problem with my account Please Help
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Tanya 📷🎙
(@amore_sun) reported
I absolutely love the fact that I can get Microsoft on the phone or via chat whenever I run into issues with @Outlook. I just wish the Outlook app was included in my subscription, so I don't have to use the Edge Outlook browser app.
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Marie McWilliams
(@MarieMcWblog) reported
@Outlook can you advise when the server issues will be sorted? Thanks
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Greg
(@pcguy8088) reported
I should of known better than to rely on @Outlook on iOS for my default mail app. Spent an hr trying to figure out why 1 of my Gmail accounts was not showing emails especially 1 in particular. Seems Outlook has known sync issue. Screams & no one hears me.
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Mehreen Nannapaneni
(@Meh_Nannapaneni) reported
@Microsoft @Outlook your new software update have completely screwed up the calendar functionality. I am not able to change meeting invites through my mobile app. Please fix this soon, as it’s impacting a lot of work. Thanks!
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fali soufian
(@FaliSoufian) reported
@Outlook @ateazlol I'm having a problem with my account Please Help
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Robert
(@rwhanco) reported
@Outlook my gmail stopped working in outlook on Mac, iPad, and iPhone today. I can setup the account but nothing coming or going. Happened Saturday it seems. No errors just doesn’t work. @gmail you guys have any thoughts?
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Robert Jelenic
(@robertjelenic) reported
I wish I could compose @Outlook emails in #markdown, the goofy formatting of this WYSIWYG editor is killing me… especially when you paste in from another source 😔 How is this still a problem in 2021?
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Andrew B. Goldberg
(@abgoldberg) reported
@gmail @Outlook My wife’s having a problem on Outlook on multiple devices (iOS & Mac) where her gmail account only shows mail up-to 12 noon today. Web and the official gmail app shows all mail up until now. Any known syncing issues or tips to jump start syncing more recent mail?
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Patrick Matusz • dschüsä
(@patrickmatusz) reported
@mahoekst Yes. And freezings of the whole system without any cpu 'involved'. Deinstalled @Adobe reader and 90% of the issues gone. @Outlook seems to do the rest. Flickering when approaching my multi monitor setup, even without "vibrations".
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MissSYacoby
(@MissSYacoby) reported
Created a new email address with @Outlook Macbook didn’t save the password and now being told I can’t log in as they can’t verify me and my answers 😩😩 #hotmail #outlook #problems
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Paul Fabretti
(@paulfabretti) reported
@JohnKennedyMSFT @Outlook Well, that’s kinda the root of the problem!
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fali soufian
(@FaliSoufian) reported
@Outlook I have a problem with my account Please Help
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Andrew B. Goldberg
(@abgoldberg) reported
@legoszm @gmail @Outlook Same here. Same exact thing on fresh setup on different computer—mail loads upto a certain time but nothing more recent, so definitely some kind of server-side imap/api bug.