Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:


Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
London, England 53
Bogotá, Distrito Capital de Bogotá 48
Paris, Île-de-France 43
Madrid, Comunidad de Madrid 43
Mexico City, CDMX 32
Barcelona, Catalunya 30
São Paulo, SP 26
Melbourne, VIC 25
Montréal, QC 23
Lima, Provincia de Lima 22
Quito, Provincia de Pichincha 21
Santiago, Región Metropolitana 16
Medellín, Departamento de Antioquia 14
General Alvear, BA 14
Sydney, NSW 13
Québec, QC 13
Recife, PE 11
Brisbane, QLD 11
Birmingham, England 11
Toronto, ON 11
Zaragoza, Aragon 11
Brussels, Bruxelles-Capitale 11
Marseille, Provence-Alpes-Côte d'Azur 11
Manchester, England 9
Milan, Lombardia 9
Sevilla, Andalucía 9
Delhi, NCT 9
Lille, Hauts-de-France 9
Málaga, Andalucía 9
Monterrey, NLE 8
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:
  • Abdulaziz Abdullahi yahuza (@AbdulazizYahuza) reported

    @Outlook Please my account was created when i am going to apply for high school. Know I have finished my high school and I can't login i forget my password. And all my school credentials are in the email address. Please recover my password 😭

  • Jonas (@lsanoj) reported

    @Outlook Sending me down that road into the settings to complain about something only available in settings, is funny and awful at the same time :D

  • Rudolph Bott (@rbo_ne) reported

    @martinkrafft @Outlook Actually Microsoft email services finally got me to stop running email services myself. I had on and off problems for more than two years and nothing seemed to help :(

  • sammie (@xxxsammiexxxxx) reported

    @Outlook are you having issues? I can’t get into my emails? #hotmail #outlook

  • Bee (@EnnyGo) reported

    @Outlook the search functionality is disappointing and frustrating this week. Every time I search in a current folder it gives me results from other folders. Is this problem being addressed?

  • cheriseeee (@yourCheriseAmor) reported from Los Angeles, California

    @MicrosoftHelps @outlook how do i get outlook to respect the dnd setting on my macbook? right now i have to shut down outlook to avoid getting notifications when i hve my computer on dnd. the app also doesnt seem to have a dnd feature. please advise. thanks!!!

  • Diego F. Aranha 🕷️ (@dfaranha) reported

    @looopTools @Office365 @Outlook 4. Terrible search

  • IslandgrlSammi (@Islandgrlsammi) reported

    Anyone else getting a send/recieve error trying to open outlook mail? @outlook

  • Meg ♛ (@periwinkxle) reported

    @Outlook As much as I want to accept this I can’t I feel that there has to be another way considering this is such a common issue- if he has changed his phone number since having the account and hasn’t used it in years and obviously wouldn’t know who he’s “recently emailed”, etc” (1/2)

  • The Dog (@RealWorldKitt) reported

    @Outlook you need to fix your servers. This has been going on for far too long and now I am losing money because I am unable to receive important emails. - Should this continue, a lawsuit will be in order and I will be forced to take @Microsoft to court.

  • 🇵🇸 (@alihaidersays) reported

    Was forced to login to the @Outlook app with my Gmail account. Less grievances now but they're still there.

  • lennypedia (@ericdobbelsteen) reported

    @Outlook ******* fix your spam filters!!!! 🤬🤬🤬🤬

  • Mo (@Mot_Mag) reported

    @Outlook Is it possible to (completely) disable autocorrect? The main issue I’m having is when typing out chess moves, outlook will always change the first letter of a sentence from lowercase to uppercase, forcing me to backspace and type again (no change the second time). Help

  • Hari Om Keshav (@hariomkeshav) reported

    @Outlook it’s very difficult to reset password for outlook mail I’d. My nephew has created a new email and applied with it in college. He messed up password and we are in deep trouble. Life would have so easy with gmail

  • Charlie Alger (@cralger) reported

    @Outlook is there an issue? My outlook keeps (Not Responding) many thanks

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