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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Royal Tunbridge Wells, England 1
Arnold, MO 2
Paris, Île-de-France 31
Los Angeles, CA 7
Akron, OH 3
Lancaster, PA 2
Bristol, England 2
Huntsville, AL 1
Cleveland, OH 6
Solihull, England 2
Glasgow, Scotland 3
Sydney, NSW 6
Saint Paul, MN 2
Eatonton, GA 1
Martinsville, IN 2
West Warwick, RI 1
Montréal, QC 13
Asnières-sur-Seine, Île-de-France 1
San Jose, CA 6
Phoenix, AZ 12
Chicago, IL 15
Nicholasville, KY 1
Chardon, OH 1
West Lincoln, ON 1
Melton Mowbray, England 1
Arlington, VA 2
Brussels, Brussels Capital 6
Boca Raton, FL 1
Aurora, IL 1
Sarreguemines, ACAL 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • T25Kimi
    Kimberley Treece (@T25Kimi) reported

    I am getting increasingly frustrated with the lack of response from @Outlook @Microsoft in relation to these issues being experienced. When will I get access back to my account???

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    @CarlaJo56727016 @Microsoft @Outlook I have it on my phone already, same issue

  • ekhcchi
    cdkcy (@ekhcchi) reported

    @Outlook Idk maybe let me sign in so I can check

  • erickacevedor
    Erick (@erickacevedor) reported

    I love (not really) how I need to login each time on outlook web. I mean, each freaking time man @Outlook -- you're a 3.19 TRILLION USD company, I think wont be difficult to fix something like this.

  • jlandsme_93
    Jacob Landsmeer (@jlandsme_93) reported

    @TBanton18 @Microsoft @Outlook Had this problem recently- logged me out and despite my password being correct wouldn’t let me back in. Have to use other authentication methods to get back in. Worked eventually but painful.

  • nathane10422899
    N8 (@nathane10422899) reported

    The new @Outlook is terrible, you can’t even respond to original emails sent to you if someone that was cc’d sends a response to that email and you press reply as well it will never go back to the original email it will only respond to the person that responded. Terrible update

  • Hppytedsgirl
    Mairead (@Hppytedsgirl) reported

    @Outlook I’ve lost the ability to sign in to my email account on my iPhone/computer. I’ve been trying to recover it for hours. It’s very frustrating and I have important business to conduct

  • TechWTaylor
    Tech With Taylor (@TechWTaylor) reported

    @Outlook how much longer until this issue is resolved???

  • 2_youngy
    Mark Young (@2_youngy) reported

    @Outlook your emails are still not working!

  • ItsCas_tho
    👑Cass✨ (@ItsCas_tho) reported

    @Outlook I can’t log in my email and when I try to get help it’s asking me to sign in

  • gruntjeeper
    John (@gruntjeeper) reported

    @Outlook It’s still ****** up. Fix this **** ya mfers.

  • Shardae_Shanice
    Shardae (@Shardae_Shanice) reported

    @Outlook Can you help me log into my Hotmail account ASAP. Phone verification not working and account recovery is failing as it says 2FA is enabled. What have you done??? PLEASE HELP

  • autumnisicy
    autumn 🍓 (@autumnisicy) reported

    spending 40 days and 40 nights just angry and my problem is still not resolved @Outlook let me in.

  • simoncarrington
    Si Carrington ™️ 🏳️‍🌈🇮🇪 (@simoncarrington) reported

    @MicrosoftHelps I need an email address for an elderly friend of mine who has issues with his email. He cant access it and he has important documents on from his Wife who passed away years ago. I cant direct mail you on here. Can you help please?? @Outlook @Microsoft

  • lovemesomeALLI
    alli. (@lovemesomeALLI) reported

    now I am locked out of my email account due to 'too many attempts' because of YOUR OUTAGE, an endless loop day 3 and I have to wait 24 to 48 hours to hopefully get my account recovered. Unreal @Microsoft @Outlook DO BETTER!

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