Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sturgis, MI 50
Preston, England 41
Madrid, Comunidad de Madrid 30
Guayaquil, Provincia del Guayas 25
Bogotá, Distrito Capital de Bogotá 23
Quito, Provincia de Pichincha 22
Paris, Île-de-France 20
Wellingborough, England 14
Toulouse, Occitanie 13
Mexico City, CDMX 12
Barcelona, Catalunya 12
Manchester, England 9
Birmingham, England 8
Stoke-on-Trent, England 8
London, England 7
São Paulo, SP 6
New York City, NY 5
Slough, England 5
Bristol, England 5
Cali, Departamento del Valle del Cauca 5
Glasgow, Scotland 4
Lima, Provincia de Lima 4
Mérida, YUC 4
Montréal, QC 4
Los Angeles, CA 4
Brussels, Bruxelles-Capitale 4
Raleigh, NC 4
Campinas, SP 3
Eastbourne, England 3
Rio de Janeiro, RJ 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • iDineshRoy Dinesh Kumar Roy (@iDineshRoy) reported

    @Outlook We're having an issue here in Nepal to send the messages from webmail to Outlook and to send the emails from Outlook to webmails. Even the government webmails are not able to receive the emails from Outlook accounts. Please fix these issues. Because this is becoming a disaster.

  • cybik Renaud Lepage @🏡 (@cybik) reported

    Argh, I found another issue with @Outlook Online (via 365) compared to GSuite. I'm to blame for this, but I have SO SO MANY aliases for my email address on GSuite. None of which I can replicate into my Outlook 365 to get the exact same setup.

  • beerguychris 🍻♦️BeerGuyChris 🏌️‍♂️🍺⏮ (@beerguychris) reported

    @ChrisWalker1964 @Outlook fix yer ****.

  • Perfect72046451 Perfect (@Perfect72046451) reported

    @mrfantin2021 @Outlook They hardly respond to complaints like these because they have less staffs due to the network issues so save your self the stress and contact @Hack_Ray_ he can help you with your account.

  • miket136 Michael Thomlinson (@miket136) reported

    The @Outlook mobile app has become completely unusable on iOS due to constant freezing and crashing, known-issues their technical support claimed months ago were being addressed. I'm back to the stock iOS email app and wishing @Microsoft had never purchased Acompli.

  • idealskeptic Nicole (@idealskeptic) reported

    Protip: @Outlook is either broken or Microsoft just gave up trying to keep spammy, scammy emails out of regular inboxes because I have dozens of contest wins, orders ready, special offers from people who can't write English, and so much more all in the last two days in my Inbox.

  • redrobinfries arnold (@redrobinfries) reported

    Hey @Outlook you are easily the worst email server on the market.

  • EvilDevilInside DevilInside (@EvilDevilInside) reported

    Why can’t I sync my @Microsoft @Outlook with @gmail? It’s worked for awhile and abruptly has stopped. I have tried deleting and re-adding and still not working.

  • Rebecca17661731 Rebecca Nelson (@Rebecca17661731) reported

    @Snr_El_Nino @Outlook Contact @lelaakxi for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.

  • BlakeAntcliff Blake Antcliff (@BlakeAntcliff) reported

    @Outlook Yeah I know how to spot them, blocking and reporting is the issue its to clumbersone. Hence why E-mail is just used if I need a password verification. If anyone ever tries to actually contact me it will just get lost in the spam. E-mail is essentially a dead usual addition.

  • Christheking666 chris brown (@Christheking666) reported

    @valky_xx @Outlook ?? Problem fixed this was last year!!

  • jomonthomaslobo jomonthomaslobo (@jomonthomaslobo) reported

    @GoDaddy hosting mails are not working with @Microsoft @Outlook from Sunday onwards for clients in GCC. What's the issue?

  • DavidJMcRae 🇸🇪 🇨🇦 🇬🇧 David J. McRae 🇮🇪 🇫🇷 🇬🇷 (@DavidJMcRae) reported

    @RumbleCoral @Outlook Same!! And their support has been terrible.

  • _lissssr Lisa🖤 (@_lissssr) reported

    Not being able to login to my @Outlook account to access my tickets to a show is giving me so much anxiety!!!!

  • ArchWingGaming archwinggaming (@ArchWingGaming) reported

    @Outlook hey im not sure if I’m messaging the right company but the mail app on iPhone I keep getting account error when refreshing my mail lately and all my details in the settings are correct.

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