Outlook.com

Outlook.com Outage Map

The following outage map shows the most recent locations worldwide where Outlook.com users have reported their issues and outages. If you are having an issue with Outlook.com and your area is not listed, make sure to submit a report below


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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Outlook.com Most Affected Locations

Outage reports and issues in the past 15 days originated from:
Location Reports
Lyon, Auvergne-Rhône-Alpes 153
Marseille, Provence-Alpes-Côte d'Azur 113
London, England 103
Paris, Île-de-France 60
Madrid, Comunidad de Madrid 59
Barcelona, Catalunya 24
Melbourne, VIC 23
São Paulo, SP 23
Toulouse, Occitanie 22
Manchester, England 21
San José, Provincia de San José 21
Mexico City, CDMX 18
Sydney, NSW 18
Montréal, QC 17
Birmingham, England 17
Saint-Pierre-des-Corps, Centre-Val de Loire 17
Béziers, Occitanie 17
Le Trait, Normandie 14
Montpellier, Occitanie 13
Saint-Étienne-de-Valoux, Auvergne-Rhône-Alpes 13
Vitry-le-François, ACAL 13
Bogotá, Distrito Capital de Bogotá 12
Rio de Janeiro, RJ 12
Belvès, Nouvelle-Aquitaine 12
Southampton, England 11
Santiago, Región Metropolitana 11
Brisbane, QLD 11
Croydon, England 10
Liverpool, England 10
Bully-les-Mines, Hauts-de-France 10
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Outlook.com Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:
  • Ashley (@aelessard) reported

    @Outlook No, I am still getting the error if I try to get the code via text. If I put in the wrong last 4 of a phone #, I get the normal message that says “if **** matches the last 4 digits, we’ll send you a code.” But when I put in the correct last 4, I get “we couldn’t send the code.”

  • A. T. (@AngelOfGuidance) reported

    @Outlook @semihmasat I have the same exact problem and it's getting out of control not only are they in the junk box now they are in the inbox and sometimes doubles .

  • UTSbet (@UTSBET) reported

    @canadagraphs @Outlook @MicrosoftHelps Same issue here

  • Linyela (@itsmeLinyela) reported

    @Outlook why I can’t receive any email anymore? I can send them, I’ve tested it. My boss told me she send me an email twice which I haven’t received. I tried to send myself an email from another account and didn’t receive it either. Have the issue on both browser and iphone app.

  • Canadagraphs 🇺🇦 (@canadagraphs) reported

    Hey @Outlook What happened to the up & down arrows for emails? How do I go from the current email I am on, to the next one in the folder without going all the way back into the inbox folder? @MicrosoftHelps

  • Shannon Dunn (@sdunn_dev) reported

    @Outlook noticing a ton more junk slipping by outlook online accounts lately. Any updates coming soon to fix this?

  • Ashley (@aelessard) reported

    @Outlook is 2fa down for texting? I’m getting a message on my outlook accounts saying “we couldn’t send the code. please try again.” Email codes seem to be working but not text.

  • Karen (not a Karen) 🇺🇦 (@rockclimber03) reported

    Umm @Microsoft when are you going to fix @Outlook Live?

  • Pierre Laurens (@reip_ual) reported

    @Outlook My Outlook is down... I'm not allowed to send or received an email! Any help to fix the bug?

  • Robert MacDonald (@MacDonaldRK3) reported

    @Outlook Hello can someone call me sometime today it is 4 AM my time maybe in about 6 hours I have to get this issue with my Birth date fixed because it is Very irritating getting the warning window all the time telling me I need my Deceased parents permission to do stuff on my PC

  • Alfred Brose 🇺🇦 (@AlfredBrose) reported

    Anyone having problems with @Outlook ? For a couple of hours I'm not able to send mails to a group. Getting "Remote Server returned '421 4.3.2 Service not available'" #outlook

  • ♛ Rayane Aounallah ™ (@AounRayane) reported

    @Outlook is down? Or it’s just me? I couldn’t access my inbox all day long #outlook

  • Byrne Phillips (@ByrnePhillips) reported

    @pubre974 @Outlook Sorry about that, I had the same issue with my Facebook in 2019 but I had @SapphireTechVs1 help me out, he could recover your email account

  • Sam (@samuels2500) reported

    Just to add salt to the wound, my mail server gets blocked for no apparent reason (read: @Outlook 'IP Reputation') every few months and the reoccurring **** fest ensues. First attempt took 9 months to resolve and i lose clients every time you wankers do this. #deeznutsmicrosoft

  • 7E (@SmoothSailor7E) reported

    @Outlook Any eta on fixing the issues? I rely on my email for a living.


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