Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 79
Madrid, Comunidad de Madrid 49
Sturgis, MI 46
Preston, England 43
Quito, Provincia de Pichincha 36
Mexico City, CDMX 36
Bogotá, Distrito Capital de Bogotá 35
Guayaquil, Provincia del Guayas 28
Guadalajara, JAL 16
Toulouse, Occitanie 13
Barcelona, Catalunya 13
Monterrey, NLE 13
Wellingborough, England 12
Zapopan, JAL 9
Valencia, Comunitat Valenciana 9
São Paulo, SP 8
Puebla, PUE 8
Montréal, QC 7
Dublin, Leinster 7
Los Angeles, CA 7
Mérida, YUC 7
London, England 7
Cali, Departamento del Valle del Cauca 7
Manchester, England 6
Marseille, Provence-Alpes-Côte d'Azur 6
Sevilla, Andalucía 6
Montpellier, Occitanie 5
Chihuahua, CHH 5
Miami, FL 5
Bilbao, Euskal Autonomia Erkidegoa 5

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • RockstarSpieler Kumar Satyam (@RockstarSpieler) reported from Sharfuddinpur, State of Bihār

    Is there any issue with @Outlook today ? I am not getting any mail.

  • EgworP egwor_public (@EgworP) reported from London, England

    @tastapod @Outlook Yeah I’ve been thinking of writing a gui to show reminders since the reminders in outlook is immensely broken. Works fail me. I’ve been talking to the Ms support team and they’re surprised. I even have it flashing a blank screen on and off all the time (like a horror movie)

  • ieh_nyc Love Not Hate (@ieh_nyc) reported from Manhattan, New York

    @Outlook is there an outage. My Outlook Exchange email has stopped working on all my devices.

  • krisssssssna 𝘬𝘳𝘪𝘴𝘯𝘢 (@krisssssssna) reported from Porac, Central Luzon

    hey @Outlook do we have an ongoing issues? can't open my email, restarted PC but no luck. internet connection is stable.

  • sfm_42 Stephen McLean (@sfm_42) reported from Phoenix, Arizona

    @MicrosoftDesign @Outlook Another issue I'm having is, I delete an email only to have it pop right back up as unread. Then when I go to delete my junk and deleted items folder the app crashes

  • xclusivenights0 XCLUSIVENIGHTS (@xclusivenights0) reported from Romford, England

    @Outlook @MSFT365Status @Microsoft I’ve been unable to send or receive emails today from my account. This is not due to storage or capacity. Are you aware of this issue and when will it be rectified? I need my emails to be working

  • cwhooten Colin Whooten (@cwhooten) reported from Somerville, Massachusetts

    It’s been months and the previously awesome @Outlook iOS app is still randomly cutting me off as I type a reply and creating a “draft”. Multiple support tickets and months later and this is still an issue. This happens to me and my wife - so this can’t just be an edge case?

  • deepak23blr Deepak N (@deepak23blr) reported from PETROL BUNK ORR, State of Karnataka

    @Outlook Dear team is there issue with outlook service, we are facing severe issues with email system hosted on office 365, unable to get emails on outlook desktop and mobile clients properly. Login to web portal is also failing.

  • tammyloza Tammy (@tammyloza) reported from Raleigh, North Carolina

    @Outlook I need help how can I get in touch with customer service. I’m trying to forward my email to my CRM and it’s not working. It’s not sending them. I try with other email and it worked PLEASE HELP !!

  • dosmanak dosmanak (@dosmanak) reported from Prague, Hlavní město Praha

    It is funny that @Microsoft is unable to fix notifications for its @Outlook app for @Android in more than 3 months.

  • arv280786 #Banker_TheUnsungCoronaWarrior (@arv280786) reported from Mumbai Suburban, State of Mahārāshtra

    Hey @Outlook seems u r down today? please look out the issue and resolve at earliest. Thank you @satyanadella @OutageAlert2020

  • randallrex RANDY ARMSTRONG (@randallrex) reported from Lincoln, Nebraska

    Uhhh @Microsoft @Outlook having issues are we??

  • RobertInNJ Robert Graber (@RobertInNJ) reported from Little Falls, New Jersey

    @GoDaddyHelp @Outlook still can’t login . Tells me reset password to many times try back tomorrow.

  • shaqish_ shaq (@shaqish_) reported from Queens, New York

    .@Outlook is down? What a time.

  • pieterodb Pieter Op De Beéck (@pieterodb) reported from Putte, Flanders

    @Outlook Not really. Sometimes it’s three times (morning-lunch-before shutting down my laptop)

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