Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Quito, Provincia de Pichincha 12
Guayaquil, Provincia del Guayas 12
Sturgis, MI 12
Bogotá, Distrito Capital de Bogotá 10
Chicago, IL 7
Paris, Île-de-France 6
Madrid, Comunidad de Madrid 6
Mexico City, CDMX 4
Sydney, NSW 4
New York City, NY 4
Halifax, England 4
Sevilla, Andalucía 4
Dallas, TX 3
Manchester, England 3
Fort Lauderdale, FL 3
Cali, Departamento del Valle del Cauca 3
Cupar, Scotland 3
Mérida, YUC 3
Seattle, WA 3
Barcelona, Catalunya 3
Lyon, Auvergne-Rhône-Alpes 3
London, England 3
Ashburn, VA 3
Murcia, Región de Murcia 2
Atlanta, GA 2
Coral Springs, FL 2
Tegucigalpa, Departamento de Francisco Morazán 2
Minneapolis, MN 2
Marseille, Provence-Alpes-Côte d'Azur 2
Guadalajara, JAL 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • tvsucksballs Jimmy Harris (@tvsucksballs) reported

    @Outlook The service is down on iOS, and I’m not alone, check what’s going on please. iPhone 13 Pro Max latest iOS update.

  • BakJordan1 Jordan Bak (@BakJordan1) reported

    @Outlook iOS mail error all day

  • InvestorHex HEXInvestor 🐢 | 5555 Club | Maximus (@InvestorHex) reported

    @JuliaEason @Outlook And me but they ignored me! They will blame it on you! They clearly got an issue.

  • JadeDonnelly11 Jade (@JadeDonnelly11) reported

    Anyone else having @Outlook issues with trying to connect to the server on IOS? Tried everything bar a full factory reset which I refuse to do.

  • MikeSilvaAlien Mike Silva (@MikeSilvaAlien) reported

    @Outlook is there anything wrong, because I keep having to login for email, using iPhone?

  • JadeDonnelly11 Jade (@JadeDonnelly11) reported

    @finnegan615 @Tech_updates0 @Outlook Same, only my Hotmail address having this issue on IOS

  • BillyHoward423 Billy HowRad 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@BillyHoward423) reported from Dumont, New Jersey

    @Outlook is Outlook down? Having issues sending receiving emails.

  • finnegan615 Finnegan (@finnegan615) reported

    @Tech_updates0 @Outlook Can’t use Hotmail on my iPhone email keep getting “conection to the server failed”

  • kevinro53650699 kevin roman (@kevinro53650699) reported

    @Outlook @Tech_updates0 What are you talking about. Theres hundreds of people who cannot connect to server on mail ios

  • soxxylady Sharon 🦋 (@soxxylady) reported

    @Outlook sort the server problems out! Four days of problems and now we can’t connect to server! Some people need these important mails what don’t come through. Constant flagged spam which you can’t block 😡😡😡

  • arman19981 WOLFY (@arman19981) reported

    @Outlook hello I’m unable to use outlook on iOS with everything I try to refresh my page it says that there is a problem with the server could you help?

  • TimLeics Tim (@TimLeics) reported

    Hello, @MicrosoftUK @Outlook my emails are not coming through on iphone/iPad. I keep getting a cannot connect to the server issue. Is this a known fault?

  • JuliaEason Julia Eason (@JuliaEason) reported

    @outlook what’s going on. Been getting error connecting to server on my iPhone for several hours. Please fix!

  • ThisIsJeromeB 𝗝𝗲𝗿𝗼𝗺𝗲ツ (@ThisIsJeromeB) reported

    @Outlook Hey Folks, is there a way you can fix the “hovering” when reading a email on outlook for PC?

  • Solitude_Goal Amit (@Solitude_Goal) reported

    @MicrosoftIndia @Outlook Is Outlook phone verification feature stopped? While I'm login into outlook through Edge browser it is not asking for email/phone verification code. Is there any changes?

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