Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:


Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sturgis, MI 48
London, England 40
Bogotá, Distrito Capital de Bogotá 37
Sydney, NSW 31
São Paulo, SP 28
Paris, Île-de-France 26
Mexico City, CDMX 25
Madrid, Comunidad de Madrid 17
General Alvear, BA 14
Lima, Provincia de Lima 13
Quito, Provincia de Pichincha 12
Medellín, Departamento de Antioquia 11
Santiago, Región Metropolitana 11
Rome, Lazio 10
Barcelona, Catalunya 10
Brisbane, QLD 9
Rio de Janeiro, RJ 9
Toronto, ON 8
Delhi, NCT 8
Manchester, England 7
Sevilla, Andalucía 7
Birmingham, England 7
Melbourne, VIC 7
Montréal, QC 7
Brussels, Bruxelles-Capitale 6
Milan, Lombardia 6
Guayaquil, Provincia del Guayas 5
Los Angeles, CA 5
Marseille, Provence-Alpes-Côte d'Azur 5
Curitiba, PR 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Matt Maunder (@mattmaunder) reported

    @Outlook constantly having to re enter my email password, sometimes multiple times a day, across all my outlook accounts on my iPhone. Multiple people having the same issue, please acknowledge and fix as this has been going on for weeks now!

  • French Canadian (@yankeecannuck) reported

    @maheshmitkari How long did it take? I am pretty fast but it keeps telling me I am too slow. Looks like I am sticking with Gmail. Screw @Outlook

  • Martin Peck (@martinpeck) reported

    Please @Outlook can you work out why you’re causing my @apple iOS devices to prompt for password every few hours and fix it?!

  • “ŚhåwñDøń” 😈 (@TheRealDjSDG) reported


  • Alon Brown (@alonbrown) reported

    @BenCraib @Outlook Thanks for trying the new Outlook! FWIW, we’re aware of these issues and are working to fix them.

  • Jakki Whelan (@Jik69) reported

    @outlook Does anyone know if there are still problems with Microsoft Outlook??? If not then I’m a very happy woman as every single junk Mail company has decided I’m not worth emailing anymore?!?! I’m thinking it’s time for a new email address :(

  • Shazza CTID (@cavemanshariCFC) reported

    @Outlook your sign in issue is beyond jarring now. I have to sign into my accounts at least twice a day now. Can you sort it out please. Why is it so bad? You’d said it was fixed the other day. Clearly not.

  • Samantha Rose (@srose180) reported

    @Outlook I am not having the issue on your outlook app. I am having the issue on my @Apple iPhone mail feature.

  • Jose Arguedas (@jarguedas) reported

    @Outlook I still keep getting signed off from my account on my iPhone. What being done about this issue?

  • Asad Tariq (@asadtariq101) reported

    @Outlook It was working well but now this option is not working in Outlook mobile app along with rainbow colour option for profile. @Microsoft365

  • Gem (@gemmaalison) reported

    @MarkHughes_ @Apple @Outlook Sign in via web browser on your phone too, just once it seemed to stop when I did that! Don’t ask why it just did

  • ° (@dystainak) reported

    @Outlook @MicrosoftHelps Some of my emails don't show up on my laptop but do on the Gmail app on my phone. These emails tend to be from @CallofDuty & I can see them in my inbox on my phone, but I can find them on my laptop. Why is this & how can I fix it?

  • Jakki Whelan (@Jik69) reported

    @outlook Does anyone know if there are still problems with Microsoft Outlook??? If not then I’m a very happy woman as every single junk Mail company has decided I’m not work emailing anymore? I’m thinking it’s time for a new email address :(

  • Saif Khan (@devsaikan) reported

    You would think that with all the security issues going on, @Outlook desktop client would have a big 🤬 pink button in my face saying - click here for enabling delayed send. 10 mins and I still can’t find it.

  • TYLER (@DemocraticDfndr) reported

    @NorthwesternMed -- your network is hacked. -- Can't connect to my notes, and brief through @Outlook. Fix it.

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