Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 42
Paris, Île-de-France 17
London, England 15
Woodbridge, VA 14
Madrid, Comunidad de Madrid 14
Fulham, England 7
Chicago, IL 7
Dallas, TX 7
Denver, CO 6
Seattle, WA 6
Sydney, NSW 6
Toronto, ON 6
Marseille, Provence-Alpes-Côte d'Azur 5
San Diego, CA 5
Ashburn, VA 5
New York City, NY 5
Las Vegas, NV 5
Bristol, England 5
Southampton, England 5
Manchester, England 5
Bowling Green, KY 5
Mesa, AZ 4
Miami, FL 4
Perth, WA 4
Montréal, QC 4
Santa Ana, CA 4
Brooklyn, NY 3
Portland, OR 3
Coronel Suárez, BA 3
Los Angeles, CA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Mika_254M Mika Manaki (@Mika_254M) reported

    @outlook and just to be clear its effective in securing your account, including the owner of the account when certain conditions are met. do fix this as it has become a very big inconvenience and your assistance option are quit limited towards solving this problem.

  • NiceEtoile Diane Messias (@NiceEtoile) reported

    .@Outlook My email account with you is not recognising a bona fide gmail address in a group email I want to send, meaning I have to send it to them individually. How can I fix this, please?

  • bexycharlotte Bex Charlotte (@bexycharlotte) reported

    Haven’t received any emails for atleast 24 hours now when I usually get dozens of junk ones a day. App and mail both say “the connection to the server failed” and “account error”. Tried signing in/out and resetting - what going on? @Outlook

  • WBBanner Wendy Banner (@WBBanner) reported

    @Outlook Why is Outlook down right now? 1:20 pm EST

  • OanaPicincu Oana (@OanaPicincu) reported

    @Outlook Hi! Can you please make Outlook organise (by default) names in alphabetical order when sending emails to (many) people? It might help calm down some egos (with titles) that get super sensitive on the order in which their names is placed in the email distribution list…

  • shaeid120 Shah Sherrif (@shaeid120) reported

    @Outlook please fix the bug msg: 'you've requested too many codes today, please try again tomorrow. I can't login or reset my outlook password and am missing emails. #Microsoft #outlook #hotmail

  • ElderHoratio Anna Bacon (@ElderHoratio) reported

    @Outlook I haven't been able to access my account for almost a week. The app keeps saying it can't access the account and the website says there's a typo in the link when I click on Login.

  • GrinningGibbons |Grinning Gibbons|🇳🇵📊 (@GrinningGibbons) reported

    @Outlook Is outlook down for everyone, or just in my house (none of my devices connecting to outlook!) but nothing online about it form what I can see?!?

  • atleyhunter ɹəʇunɥ ʎəlʇɐ (@atleyhunter) reported

    @Microsoft, @Outlook Just spent an hour trying to help my mom recover her outlook account... she screwed up the Fix My Account prompt twice and now she's locked out of Skype, email, he calendar, and edge no longer logs her into things 1/2

  • kyleduffy_83 kyle duffy (@kyleduffy_83) reported

    @Microsoft @Outlook I don't enjoy having to hit space three times to cancel your suggestion and continue with what i wanted to type. I don't enjoy the editor randomly opening new tabs and starting new drafts in the middle of typing an email. fix your #broken predictive text

  • MarkusWerle So-called Artist 㡹 (@MarkusWerle) reported

    @Outlook E-Mail: Ctrl+Return -> Send E-Mail @GitHub Issues: Ctrl+Return -> Save Comment @Office365 Word: Ctrl+Return on a comment -> nothing happens. But for sure $ 250'000 budget for the #UX department.

  • _lissssr Lisa🖤 (@_lissssr) reported

    Not being able to login to my @Outlook account to access my tickets to a show is giving me so much anxiety!!!!

  • ImSkyeTwit Skye (@ImSkyeTwit) reported

    @italic Are you aware that something in your emails causes problems with the desktop version of @Outlook . As soon as one of your emails is visible in the list, CPU usage spikes and Outlook freezes. I suspect is has something to do with the excessive amount of base64 you use.

  • Fr0mVa A BOWL OF HOOCHIE O’s (@Fr0mVa) reported

    @Outlook are the servers down ? Can’t receive or send emails

  • KaaSerpent Gary Henderson (he/him) (@KaaSerpent) reported

    Hey, @Outlook, why does the search feature completely and utterly not work? Could you maybe...you know...FIX that?

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