Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 17
London, England 11
Exeter, England 8
Santa Ana, CA 8
Miami, FL 7
Quito, Provincia de Pichincha 7
New York City, NY 6
Las Vegas, NV 6
Bordeaux, Nouvelle-Aquitaine 5
Inta, Komi 5
Seattle, WA 5
Ashburn, VA 5
Perth, WA 5
Jacksonville, FL 4
Québec, QC 4
Brooklyn, NY 4
Clamart, Île-de-France 4
Orléans, Centre-Val de Loire 4
Denver, CO 4
Montréal, QC 4
Southampton, England 4
Sydney, NSW 4
Toronto, ON 4
Manchester, England 4
Leicester, England 3
Minneapolis, MN 3
Lyon, Auvergne-Rhône-Alpes 3
Nantes, Pays de la Loire 3
Lille, Hauts-de-France 3
Grenoble, Auvergne-Rhône-Alpes 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • PattyZiecheck Patricia Ziecheck (@PattyZiecheck) reported

    @outlook For months the email block feature has been missing. Even though I report phishing the same things keep turning up as well as new junk. Every day over 50 spams in my inbox and over 100 in my junk folder. If you can't fix this I am leaving Outlook.

  • ASL08934770 ASL (@ASL08934770) reported

    @Outlook trying to sign into my Hotmail account using the default mail app on Android phone (gmail) using an app password and keep getting the error: can't reach the server. Is this a known issue?

  • Cowgirl_Up02 Erica Wenzel (@Cowgirl_Up02) reported

    @Microsoft @Outlook SOMEONE from tech please tweet me back so I can attempt to get an issue resolved! I can’t do it on the computer and it doesn’t want to verify my info!!

  • sophiejfhall sophiejfhall (@sophiejfhall) reported

    @Outlook Why would I when it's YOUR problem? We can't ALL be doing something wrong. Please sort it out.

  • SionTimmy1 Sion (@SionTimmy1) reported

    @Outlook ever since the update the app crashed every time I opened the app and when I checked the comment on Google Play seems it happing to few people is there a time frame on the fix?

  • sallyadavies1 Sally 💙 (@sallyadavies1) reported

    @coolcoal11 @Outlook @MicrosoftHelps I’ve also had the same issue started yesterday. Several emails from ridiculous addresses coming straight through to my inbox even though it’s clearly spam.

  • waXQAvIR5op0s5O 123 (@waXQAvIR5op0s5O) reported

    @Outlook Usa Microsoft Ai Xiaobing uses satellite waves to torture others around the world. So far, no one knows who did it. This is a very serious problem. You should treat it carefully and deal with it as soon as possible. (Search for Electronic harassment)(This is not a joke)

  • implausibleblog Farrukh (@implausibleblog) reported

    @Outlook @sophiejfhall Same problem as Sophie, why all the junkmail outlook?

  • pocket_goddess Annelise (@pocket_goddess) reported

    @coolcoal11 @Outlook @MicrosoftHelps I have got the same issue, speaking to their support team and they don't seem to be recognising that this is a fault their side rather than ours! I've had the same blocked email through 6+ times today (blocked each time)

  • jamestroup James Troup (@jamestroup) reported

    When you go from @Outlook not connecting to server to getting help from @Office and not being able to use any products because they messed up my @Windows Awesome times.

  • AlexMarlborough Alex M (@AlexMarlborough) reported

    @Outlook trying to cancel @Cobratate now. Newsletter being hidden after receiving it for months with no problem!

  • iamkilotango I am Katie (@iamkilotango) reported

    @Outlook @anitaelmore6 Free version of outlook for me. Fix it please

  • implausibleblog Farrukh (@implausibleblog) reported

    @Outlook @ReissOmari Same problem as Gorde, why do you allow so much junk mail to filter through?

  • ASL08934770 ASL (@ASL08934770) reported

    @Outlook No worries I have managed to resolve the issue, after generating a new app password and then restarting the phone (pixel 6 pro).

  • Kavehpd Kavehpd (@Kavehpd) reported

    @implausibleblog @Outlook @sophiejfhall I swear this is going to be something like the British Airways outage in 2017. Somebody flicked a switched somewhere and opened the floodgates. Spamgates?

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