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Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kilmarnock, Scotland 1
Liverpool, England 45
Paris, Île-de-France 34
Eastland, TX 1
Stockholm, Stockholm 2
Chicago, IL 17
Dallas, TX 20
Pantin, Île-de-France 1
Nice, Provence-Alpes-Côte d'Azur 3
London, England 24
Seattle, WA 13
Sunrise, FL 1
Saint-Paul, Réunion 1
Rennes, Brittany 1
Presque Isle, ME 1
Adelaide, SA 10
Valence, Auvergne-Rhône-Alpes 2
Elk Grove, CA 1
Nantes, Pays de la Loire 1
Paralímni, Ammochostos 2
Parkland, FL 1
Jackson, WI 1
Scottsdale, AZ 2
Weston-super-Mare, England 1
Philadelphia, PA 8
Lausanne, VD 1
Arlington, TX 1
Beaucaire, Occitanie 1
Okmulgee, OK 1
Orinda, CA 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • KazzaGrims
    K Grimsley (@KazzaGrims) reported

    @Outlook two step verification not working. I cannot wait 24hrs for a reset on emails and typical no human contact to help 🙄

  • UNCgirl99
    Carrie (@UNCgirl99) reported

    @Outlook still can’t get logged into my Hotmail account. Are there still issues currently? It won’t even let me change my password as an attempt to get it.

  • andrewrdn463
    Andrew (@andrewrdn463) reported

    @thefrostlord @Outlook Correct passwords are not being accepted by Outlook: "You've tried to sign in too many times with an incorrect account or password."

  • ibmindia2011
    Mukund (@ibmindia2011) reported

    @lazychakrabarti @Outlook I am also facing the same issue are you going to off hotmail service in India?

  • Laura23WL
    ✨ Laura ✨ (@Laura23WL) reported

    @Outlook More the 24 hours later & I still can’t access my emails 🤬🤬🤬 can’t fix it via the ways you’ve mentioned & I need it for work.

  • LHearns2
    Luke Hearns (@LHearns2) reported

    @RginaG @Outlook @Microsoft Yup. Same here. And all steps that some people have said fixed the issue for them, have not worked for me either.

  • gruntjeeper
    John (@gruntjeeper) reported

    @Outlook It’s still ****** up. Fix this **** ya mfers.

  • lazychakrabarti
    Chayan Chakrabarti (@lazychakrabarti) reported

    @Outlook unable to login to my 15 years old Hotmail account even though I have the same phone number, your captcha verifications are so lame

  • SusieBrien
    SusieBrien (@SusieBrien) reported

    Everytime i go to login to the emails, it keeps saying too many wrong login attemtps and i have to login to Gmail to get a code, so i can then log back in to the Microsoft Outlook. Annoying... @Outlook

  • Hakan1630386105
    Hakan (@Hakan1630386105) reported

    @disnetic @MicrosoftHelps @Outlook Had this issue; TysonNerd on X sorted it.

  • JeffWolfeCRE
    Jeff Wolfe (@JeffWolfeCRE) reported

    @Microsoft @Office @Outlook I have been waiting for 24 hours for someone to contact me about my email issues. Please dm me today.

  • mgrjohnalex
    John Alex (@mgrjohnalex) reported

    @Outlook Hi, I’m locked out of my Outlook account. Unable to reset password, get a code via SMS and reached the limit of account recovery requests for today. Anything else I can do? Can you help please? Looks like it was a synch issue which caused this initially.

  • souvik610
    Souvik Mukherjee (@souvik610) reported

    @Outlook I'm having authentication error for my outlook email id

  • jonathanhopley
    jonathan hopley (@jonathanhopley) reported

    @lovemesomeALLI @Microsoft @Outlook Try the following. Login using any mobile number linked to email. Instead of email address. With current password.

  • J_Keith101
    Shoes (@J_Keith101) reported

    @MSFT365Status @MicrosoftHelps @Outlook I am still unable to get into my Hotmail account after 3+ days on ANY device or app and internet. Please take these issues seriously and fix this. This is NOT an intermittent problem, it is an OUTAGE.

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