Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sturgis, MI 57
Madrid, Comunidad de Madrid 30
Preston, England 27
Bogotá, Distrito Capital de Bogotá 25
Paris, Île-de-France 22
Derby, England 15
São Paulo, SP 13
Quito, Provincia de Pichincha 12
Toulouse, Occitanie 12
London, England 10
Mexico City, CDMX 10
Guayaquil, Provincia del Guayas 9
Barcelona, Catalunya 9
Manchester, England 8
Stoke-on-Trent, England 7
Birmingham, England 7
Glasgow, Scotland 7
Chicago, IL 6
Bristol, England 5
Montréal, QC 5
Medellín, Departamento de Antioquia 5
Slough, England 5
Brussels, Bruxelles-Capitale 5
New York City, NY 4
Alicante, Comunitat Valenciana 4
Toronto, ON 4
Lima, Provincia de Lima 4
Queens, NY 4
Badalona, Catalunya 4
Wellingborough, England 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • Fkthemenace The fundraiser (@Fkthemenace) reported

    @theoryofdeb @Outlook Sorry for the experience, It’s amazingly frustrating when you can’t access a old account,had same issue Appeal never worked, I got no response from the support, not until someone referred me to @cybertech_sec on TWITTER who assisted me to recover my account back..

  • ElizzRose Lizzie Rose (@ElizzRose) reported

    @davidproudx @Outlook I wasn’t able to fix it, it just managed to fix itself the next day. A little frustrating. Hopefully it won’t last long

  • Afutami Andhyta (@Afutami) reported

    @friRasyidi @Outlook Just a tiny issue: I did not have a time machine backup setup (stupid me).

  • MO_Onhunter Bente (@MO_Onhunter) reported

    @Outlook Hi, I imported an agenda in Outlook but it doesn't have a name and it's invisble unless I try to import it again. I think something went wrong with importing. How to fix?

  • Psychatog4 Psychatog (@Psychatog4) reported

    @Outlook I love the constant problems. Latest one was me making an *** of myself using the mail merge wizard. Send an unsavory email to my entire volunteer nonprofit. Lucky it wasn’t worse. Still no clue how your wizard managed to get me in that pickle. Horrible.

  • drizo72 Dimitris Rizopoulos (@drizo72) reported

    @TrayhopeR @jerrynixon @Outlook Some of us are heavily using outlook powerful plug-ins and custom views which UWP will never have. Also, if you think a win32 app is slow to load, think 10 times slower loading times for the UWP counterpart app. Switched to onenote win32 just for the faster loading time...

  • TaskinOguzhan Oğuzhan Taşkın (@TaskinOguzhan) reported

    @MicrosoftHelps @Outlook outlook(.)com(.)tr (.com is well tr extension) has problem for smtp incoming. outgoing is working. Problem is not related to apps, server service?

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @MicrosoftHelps YOU MUST PLEASE FIX THE BUG WHEREBY USERS CANNOT SET OUT-OF-OFFICE IN OUTLOOK IF DISPLAY SET TO 125% @Outlook - SORRY TO SHOUT BUT CLEARLY NO-ONE'S LISTENING? (1/2)

  • AdrianHofman Adrian Hofman (@AdrianHofman) reported

    Dear @Outlook - your web add-ins truly are a nightmare to deploy to clients. Every day there are reports that clients can't use our add-in due to some weird undocumented Outlook / Exchange versioning issue that makes it look like its our fault. Please just make it work!

  • OwenWGreen Owen (he/him) (@OwenWGreen) reported

    My @Outlook repeatedly disabling the @MicrosoftTeams add-in due to slow performance but being ok with Zoom seems bad.

  • TaskinOguzhan Oğuzhan Taşkın (@TaskinOguzhan) reported

    @MicrosoftHelps @Outlook outlook(.)com(.)tr (.com is well tr extension) has a problem for smtp incoming. outgoing is working. Problem is not related to apps, server service?

  • MrsHockridge Mrs. Hockridge (@MrsHockridge) reported

    When using the O365 @Outlook calendar, “all days events” that I have created for myself are now showing as spanning 2 days even though the start and end times are correct. Any ideas for how I may fix this?

  • LarsNolmans Lars Nolmans (@LarsNolmans) reported

    @googlecalendar I share my calendar with a @outlook.com person, but they received no invite mail. No mails in the spambox. Is this a know issue? Do you have a workaround?

  • 1sdee sdnoproblemz (@1sdee) reported

    @mih72_mark @Outlook If you need to regain access into your wrongfully disabled account or deleted account reach out to @cybertech_sec for guidance. He managed to turn around the same issue my mom was battling with

  • Jess_Wade Jessica Wade (@Jess_Wade) reported

    This is a very minor problem compared to the woes of the world, but @Outlook, please move the search bar back to where it was. We have all suffered enough.

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