Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Paris, Île-de-France 18
Exeter, England 18
Miami, FL 16
New York City, NY 15
Sydney, NSW 11
Los Angeles, CA 10
London, England 9
Minneapolis, MN 8
Santa Ana, CA 8
Seattle, WA 8
Montréal, QC 8
Perth, WA 7
Houston, TX 7
Denver, CO 7
Phoenix, AZ 7
Toronto, ON 7
Brisbane, QLD 6
Aurora, CO 6
Melbourne, VIC 6
Toulon, Provence-Alpes-Côte d'Azur 6
Chicago, IL 6
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Brooklyn, NY 5
Atlanta, GA 4
Lakewood, NJ 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • epayer062 Etienne payer (@epayer062) reported

    @Outlook @Italianique Fix doesn't work

  • Mattkparsons Matt (@Mattkparsons) reported

    @Microsoft can you guys fix the @Android problem with @Outlook sending pictures inline rather than attachments? You guys are going to see much more downloads once you do.

  • Fash_Events Fashionable Events (@Fash_Events) reported

    @Outlook is their an outage . By any chance.

  • EllenvanAken Ellen van Aken (@EllenvanAken) reported

    Hi @Outlook, we have issues with email signatures suddenly (sometimes) no longer being added to emails by default. Are you aware of any issues?

  • PACPAC316 HAIDER ABDULLAH (@PACPAC316) reported

    @Outlook is there an issue going with your app? Keeps crashing

  • Mr_Senanu Mr.Senanu (@Mr_Senanu) reported from Accra, Greater Accra Region

    @Microsoft is there an issue with @Outlook on iOS? I do not receive email notifications anymore

  • andyrobertshull Andy Roberts 🎗 (@andyrobertshull) reported from City of Kingston upon Hull, England

    Anyone know of any issues with Google and Outlook apps? Can't get them to open! @Google @Outlook

  • andrademon Monique Andrade (@andrademon) reported

    @Outlook Why does the Outlook app open after closing on Android phones? The problem has been since yesterday.

  • Dragonknight012 LJKING👸🏽🤴🏾10 (@Dragonknight012) reported

    @Outlook is your app broken because I can't even use the app please help me

  • RobinDeatherage Robin Deatherage (@RobinDeatherage) reported

    @Outlook are there issues with the app? Mine has been crashing all day today.

  • djthproductions 𝐃𝐉𝐓𝐇 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧𝐬© (@djthproductions) reported

    @Outlook The app keeps crashing also after deleting app and reinstalling it on my Android phone. Please fix it!

  • sflone SFL Commissioner (@sflone) reported

    @Outlook Hello, wanted to ask, is there any recommended action for handling an issue I've had using the online version with a Safari browser where messages "can't be sent right now"? Seems like this has increased in prevalence in the last month on my accounts. Thanks!

  • Lidz_129 Lidz (@Lidz_129) reported

    Hi @Outlook, I have a work e-mail and a uni e-mail. When I log out of one and try to access the other, outlook forces me to sign in to the one I’d previously accessed. It’s super frustrating! How can I avoid this happening?

  • Suzz101 Aradia- Suzzannee144 (@Suzz101) reported

    @Outlook I deleted the account yesterday and uninstalled Outlook, but the hacker is still sending emails from my account doing the same thing. Today this message from a friend:Your email address is still emailing people and asking for money! How to fix this?!

  • kristeenaa kristeenaa (@kristeenaa) reported

    Ok @Outlook @Google @Android everything is crashing and can't work. Fix this.

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