Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 46
Paris, Île-de-France 44
Madrid, Comunidad de Madrid 41
Mexico City, CDMX 31
Quito, Provincia de Pichincha 28
Bogotá, Distrito Capital de Bogotá 27
Guayaquil, Provincia del Guayas 25
Montréal, QC 25
Sydney, NSW 22
Toronto, ON 20
Melbourne, VIC 19
Brussels, Bruxelles-Capitale 16
Birmingham, England 16
Glasgow, Scotland 15
Barcelona, Catalunya 14
Valencia, Comunitat Valenciana 13
Chicago, IL 11
Leeds, England 11
New York City, NY 10
Dallas, TX 9
Zapopan, JAL 9
Tower Hamlets, England 9
Málaga, Andalucía 8
Denver, CO 8
Wolverhampton, England 8
Phoenix, AZ 7
Slough, England 7
Lima, Provincia de Lima 7
Laval, QC 7
Minneapolis, MN 7

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • LILLY_DIEP ho_oi_laygee@yahoo.com (@LILLY_DIEP) reported

    @Outlook - Is anyone having issues with outlook? my outlook doesn't seem to load not update and shuts down too??

  • veggyVERSE 🌱HⓋpkins🌱 (@veggyVERSE) reported

    Is there a way to get intouch with Microsoft Outlook to solve an issue that you can't via their website or help centre? @Microsoft @Outlook

  • ymonva Yeison MV (@ymonva) reported

    @Outlook hi! I have had issues with my microsoft 365 account for education, specifically regarding the use of outlook email. I don’t receive emails... however, i can send emails without problem. What can I do?

  • marirsv Sri Ram Varadharajan (@marirsv) reported

    @Outlook Thank you for the suggestions and advice, but you have a bug in your system as Security Options work flow is not working. I am available to talk if you want more explanation. Please DM me.

  • _raman_dwivedi_ Raman Rishi Dwivedi (@_raman_dwivedi_) reported

    What’s happening with emails @Outlook not getting delivered. Some server issue? Or network?

  • jomax766 Joanne Maxwell (@jomax766) reported

    @Ndidi1st @Outlook Nope you are not! I ask out tech support apparently no fix. I hate it too 😩. Hope they change it back. Makes tasks take twice as long!

  • mjbroniarz Maciej Jan Broniarz (@mjbroniarz) reported

    @LukaszBromirski @Outlook There are more issues with M356 and Apple Mail - starting from permanent, yet false notification regarding wrong password. Still, it is better than new Outlook for Mac which suddenly doesn't support Exchange Shared Mailboxes ;)

  • Tohuw Ron Scott-Adams (@Tohuw) reported

    @bispymusic @Outlook macOS calendar has caused syncing issues for me with O365 accounts on too many occasions. Also, when I’m at one of our campuses I need a proper room finder sometimes.

  • stenoodie Karen M (@stenoodie) reported

    @johnjoburke17 @Outlook @Office365 You should file a complaint about your Lenovo issue on the Better Business Bureau website. That's the only way someone legitimate from Lenovo will finally hear your issue and actually help you. Good luck!

  • gjsads10 Joey (@gjsads10) reported

    @Outlook having issues verifying my account. Why it'sasking this now all of a sudden after yrs. Wouldn't send the code so after a couple tries it's locked me and can't try again till tomorrow

  • Gus_bball Gus_bball (@Gus_bball) reported

    @Outlook @MicrosoftHelps Microsoft Office 365 Premium user here: I've been trying to add my Gmail accounts into outlook but with no luck. I've followed all steps suggested online but problem persists on Windows 10 Pro. Works well on Mac OS and IOS.

  • LukeSuddens Luke Suddens (@LukeSuddens) reported

    @daleirving9 @MicrosoftHelps @Outlook 5 days mine been locked and you just ignore my problem!!!!!

  • 1offit Ｔ①ＮＹ ＹＥＳＴＥＲ 🩸🍓 (@1offit) reported

    @Outlook It’s not working let me show you my identification

  • LiquidCipher Scott “LiquidCipher” Locke (@LiquidCipher) reported

    @Outlook Hey Outlook peoples! Is there anything going on with Outlook this morning on iOS? I have several users reporting issues with calendars not syncing to their phones and completely disappearing.

  • poc125 paul o'callaghan (@poc125) reported

    @Outlook Is it only me that has problems with sending emails? They just stay in the outbox for hours, or move to drafts folder...OMG...needs a lot of work....

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