Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:


outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Preston, England 42
São Paulo, SP 32
Sturgis, MI 28
Madrid, Comunidad de Madrid 24
Stoke-on-Trent, England 18
Bogotá, Distrito Capital de Bogotá 17
Paris, Île-de-France 13
Barcelona, Catalunya 12
Los Angeles, CA 11
Medellín, Departamento de Antioquia 11
Mexico City, CDMX 9
Denver, CO 9
Brisbane, QLD 9
Santiago, Región Metropolitana 8
Monterrey, NLE 7
Campinas, SP 7
Rio de Janeiro, RJ 7
Sydney, NSW 7
Montréal, QC 6
Perth, WA 6
Cali, Departamento del Valle del Cauca 6
General Alvear, BA 6
Croydon, England 6
Seattle, WA 5
Fortaleza, CE 5
Lima, Provincia de Lima 5
Buffalo, NY 4
London, England 4
Quito, Provincia de Pichincha 4
Guadalajara, JAL 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • JoelCitizen Burning Wallet (@JoelCitizen) reported

    @Outlook what good is a search result if I can't mass delete from it... Outlook mobile. Fix it.

  • JoelGeller Joel Geller (@JoelGeller) reported

    @reednic @Outlook At least push out a hot fix that will reverse the organize by thread so we can access the app!!!!!

  • reednic Nick Reed (@reednic) reported

    @RyanStone71 @Outlook Nothing yet. Same issue persists.

  • johnwilliams77 Johnny Williams 🏳️‍🌈🦻🏻🥾🎮 (@johnwilliams77) reported from Burnley, England

    Anyone else having issues with Search on New @Outlook for Mac - every time i search for something the app crashes! 😞

  • JoelGeller Joel Geller (@JoelGeller) reported

    @reednic @Outlook Exact same issue here. Eagerly waiting a new push that will fix this so I can access my mail and calendar

  • metanoia_r Agripino (@metanoia_r) reported

    @Outlook Problems with massive spam e-mails of IA origin arriving in spam folder. I have reported it as phishing and also blocked senders but more and more spam e-mails keep arriving. Do you have a more severe tool to stop these e-mails from arriving?

  • AllieJyll Allie Newman Klein (@AllieJyll) reported

    mini meltdown pt 2 on @Outlook + @Calendly migration. As an aside, anyones outlook shutting down every 2 mins?

  • jackmstrader Jack Strader (@jackmstrader) reported

    @Outlook I attempted to change my organize by thread settings on my iOS outlook app and now it is constantly crashing. I notice this is a widespread problem do we have a workaround or an ETA on a fix?

  • RyanStone71 Ryan Stone (@RyanStone71) reported

    @Outlook please provide an update on when the glitch affecting emails stacking that you received so many tweets on last week will be fixed. Very frustrating

  • miztoumoumou 🤬 (@miztoumoumou) reported

    @gmail is the email version of a landline. It locks you out every time you try and log on using someone else's internet. ******* locked me out at a printing service where I needed important documents. Thank God I remembered my @Outlook login info. 1/2

  • ETCLuxuryTravel Everyday Travel Concierge (@ETCLuxuryTravel) reported

    @JamesC88826420 @Outlook @johncolucci Same issue here

  • SiddhantHira 🇺🇦 Siddhant Hira🌻 (@SiddhantHira) reported

    For my second @Outlook piece: "The dissonance between #India and the #US about the F-16 deal with #Pakistan could certainly become a point of discontent but both powers understand well that their relationship is far from being dependent on the outcome of such issues alone."

  • spreina Spreina (@spreina) reported

    @Outlook since iOS update your App crashes after 5 seconds from opening. I updated also your App version, restarted mobile phone, but the issue still occurs. Can you please help?

  • PriteshHindocha Pritesh Hindocha (@PriteshHindocha) reported

    @Outlook @Outlook when is the fix coming? At the very least you should rollback the update!

  • KtuluRose Allison Dougherty (@KtuluRose) reported

    @Outlook Hello. I am currently having problems sending emails. How do I resolve this issue? I am not tech savvy and would like help.

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