Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

Less
More

outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Miami, FL 17
Paris, Île-de-France 16
New York City, NY 15
Exeter, England 15
Sydney, NSW 11
London, England 10
Seattle, WA 9
Melbourne, VIC 8
Houston, TX 8
Chicago, IL 8
Brisbane, QLD 8
Denver, CO 8
Minneapolis, MN 7
Phoenix, AZ 7
Brooklyn, NY 6
Perth, WA 6
Aurora, CO 6
Toulon, Provence-Alpes-Côte d'Azur 6
Toronto, ON 6
Santa Ana, CA 6
San Diego, CA 5
Columbus, OH 5
St. Louis, MO 5
Ashburn, VA 5
Omaha, NE 5
Sacramento, CA 5
Woodbridge, VA 4
Winnipeg, MB 4
Strasbourg, ACAL 4
Lyon, Auvergne-Rhône-Alpes 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • sk8r815 The Winter Snail (@sk8r815) reported

    @Outlook I'm trying to create an email account but every time I do it says there is a temporary problem

  • ManChicken1911 Bob Maple (@ManChicken1911) reported

    Why the hell does @Outlook for Android completely hijack 3rd-party mail accounts? I shouldn't be receiving IMAP/SMTP connections from Microsoft IPs. The phone should connect to the mail server directly. How do I disable this middleman **** so it works like a normal mail app?

  • mpsbco Pilar SanchezBeltran (@mpsbco) reported

    @Outlook suddenly keeps asking me for the password to my email. Tried to log in on different devices and just says error occured. Can you advise please? #outlook #hotmail

  • Steam_Sports Steam Sports (@Steam_Sports) reported

    What's the deal with this latest Windows 10 update @Microsoft? I'm not getting emails to my @Outlook app, syncing is not working and documents are not being saved on @onedrive, and having trouble logging onto some websites.

  • Alfonsiawarrior Kim Johnson (@Alfonsiawarrior) reported

    @Outlook - can s.o. help! i am always apologising to suppliers + internal colleagues because Outlook never notifies/emails don't pop up when I'm in another folder. its mad i say it a couple times a day! "i am so sorry there's an error w Outlook & i only just noticed ur email!😠

  • _Jeremy_W Jeremy (?) (@_Jeremy_W) reported

    @NervousEquivlnt @Outlook Same issue but only for some users.

  • hinnypatel Hinesh Patel (@hinnypatel) reported

    @Outlook hi, i cannot login to my account for years and need it for fb reset as account is attached to my old micrsoft account. Cant do the reset as its not working online when i click no longer have access to these, as numbers changed and secondary email wss my uni one.

  • JuPornet Julien PORNET (@JuPornet) reported

    @NervousEquivlnt @Outlook I have the same problem...

  • _randolph_west Randolph 🧑🏻‍💻🏳️‍⚧️ (they / them) (@_randolph_west) reported

    @jng5 @Microsoft @Outlook Agreed but at least confirms your issue

  • JohnGoulter John Goulter (@JohnGoulter) reported

    @Outlook Hello, I’m running 0ffice 365 on my Mac desktop and MacBook Pro, and looking to upgrade the main Mac How can I replicate the folders I have in Outlook, so that emails from the server are stored in the same sub folders across all devices

  • andrewconnell Andrew Connell (@andrewconnell) reported

    @gavinbarron I did... a few years ago. The switch wasn't bad... I picked @outlook.com address & it mostly works. But way too often, #MicrosoftIdentity & @AzureAD get confused even when I signin with that MSA, it shows my old email, confusing me with my AAD account.

  • SebastianCala Coach Cala (@SebastianCala) reported

    @Outlook Hi... I'm having problems with my accounts...I receive notifications to restart my session in Outlook and Gmail... I had to change my password but it's not working again... Is this a temporary problem or the security of my account might be in danger? Thank you

  • jaymelbe Ph. D. Jérémie Melchior #SurfaceDuo (@jaymelbe) reported

    @windowsinsider some news... had the same issue in Android. Seems like it is because of @Outlook .. had to disable administrative rights from Outlook because it was preventing me from setting a high than 5 min timeout for the screen. Any idea how to disable that on Windows now?

  • Annie_beth Annie Lees (@Annie_beth) reported from Market Harborough, England

    @wanderingabdn @Outlook Oh lord! Assuming there’s some @Outlook issues then and not just me being ham ******. I have stuff I need, QR codes etc that I can’t retrieve!

  • jng5 Julie Ng (@jng5) reported

    🤬 WTF @Outlook I sent meetings to customers. And you just eat them. They're not in my Sent Folder, Drafts, Sync issues, etc. I think it's an Outlook for Mac issue, where API to get Teams Meeting link fails. And because it is called after I click send, email just disappears.

Map Check Current Status