Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 46 |
Paris, Île-de-France | 44 |
Madrid, Comunidad de Madrid | 41 |
Mexico City, CDMX | 31 |
Quito, Provincia de Pichincha | 28 |
Bogotá, Distrito Capital de Bogotá | 27 |
Guayaquil, Provincia del Guayas | 25 |
Montréal, QC | 25 |
Sydney, NSW | 22 |
Toronto, ON | 20 |
Melbourne, VIC | 19 |
Manchester, England | 19 |
Brussels, Bruxelles-Capitale | 16 |
Birmingham, England | 16 |
Glasgow, Scotland | 15 |
Barcelona, Catalunya | 14 |
Valencia, Comunitat Valenciana | 13 |
Chicago, IL | 11 |
Leeds, England | 11 |
New York City, NY | 10 |
Dallas, TX | 9 |
Zapopan, JAL | 9 |
Tower Hamlets, England | 9 |
Málaga, Andalucía | 8 |
Denver, CO | 8 |
Wolverhampton, England | 8 |
Slough, England | 7 |
Lima, Provincia de Lima | 7 |
Laval, QC | 7 |
Minneapolis, MN | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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Joseph Goins (@Optiontraderbb) reported
My email just stopped working when I got a new phone. @MicrosoftHelps doesn’t have a contact number so I can’t call. My business is at a standstill and no help from @Outlook or @MicrosoftHelps. Please shoot me a dm to help resolve this issue. I can’t send or receive emails.
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Hov Neice 💋💎 2-1🐎 (@cici_interlude) reported
@Outlook y'all gotta fix this spam asap
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Pritesh Hindocha (@PriteshHindocha) reported
@Outlook @Outlook when is the fix coming? At the very least you should rollback the update!
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Bradley Martin KC (@bradley_qc) reported
@reednic @Outlook Same here. Time estimate for fix please @Outlook?
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David Brown (@david_brown14) reported
Thank you @Outlook for pushing a fix tonight.
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Pretty Veggie Ⓥ🌱🇺🇦🌿מינדי (@Pretty_Veggie) reported
@Outlook I am having trouble recovering my outlook account. It is MY account but I dont recall all of the set-up info. Its been a while. It also asked for my Skype name and I gave it, but it is telling me it is not legitimate name. Help! This is MY account.
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Andy Gardner (@andy_gardner_) reported
@Outlook @johncolucci Same issue… can @Outlook provide an update?
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Jackson Gosnell (@JGosnellNews) reported
Hi @Outlook, there is an issue when someone types "thank you" where the email highlights the text in blue and then freezes and the email/page becomes unresponsive. You should fix this.
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James Strother, CAE (@jtsj16) reported
@Outlook please fix mail so it will stop organizing my emails by thread! There is a toggle for that and I have it off!
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Ryan Stone (@RyanStone71) reported
@Outlook please provide an update on when the glitch affecting emails stacking that you received so many tweets on last week will be fixed. Very frustrating
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Burning Wallet (@JoelCitizen) reported
@Outlook what good is a search result if I can't mass delete from it... Outlook mobile. Fix it.
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Léon Lalieu (@leonlalieu) reported
Version 4.2238.2 did solve the problem. Thank you @Outlook
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🤬 (@miztoumoumou) reported
@gmail is the email version of a landline. It locks you out every time you try and log on using someone else's internet. ******* locked me out at a printing service where I needed important documents. Thank God I remembered my @Outlook login info. 1/2
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Valdir B. de Paula (@VBPBR) reported
@Outlook I have Outlook installed on IPhone X running iOS 16. After the last update of Outlook app my emails here organised by threads. I tried to switch off that option but the app shut down. After that I couldn't restart it anymore. The app crashes every time I try to open it.
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Hari G (@factuallyhari) reported
Thanks @Microsoft @Outlook for a UI bug fix on the iPhone to restore the OG positions of Search and Calendar icons from a week ago. Talk about involuntary searching when you meant to be calendaring…story of my life!