Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 34
Paris, Île-de-France 24
Madrid, Comunidad de Madrid 24
Chicago, IL 14
Woodbridge, VA 14
London, England 12
Dallas, TX 9
Sydney, NSW 9
New York City, NY 8
Seattle, WA 8
Toronto, ON 8
Bristol, England 7
Denver, CO 7
Minneapolis, MN 7
Montréal, QC 6
Ashburn, VA 6
Atlanta, GA 6
Southampton, England 5
Miami, FL 5
Manchester, England 5
Sacramento, CA 5
Boston, MA 5
Bowling Green, KY 5
San Jose, CA 5
Brisbane, QLD 5
Columbus, OH 5
Cleveland, OH 4
Colorado Springs, CO 4
Las Vegas, NV 4
San Diego, CA 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • PurBldPrincess Sarah Rose Mathison (@PurBldPrincess) reported

    @Outlook there seems to be some issue when people try to send me attachments via email. On their end it shows as sent, but I never receive it. They tried 5 times with two different hotmail accounts.

  • totowatony Totowatony (@totowatony) reported

    @Outlook why am I still getting emails from someone I have blocked for 6 days? When I had this problem on my @AOL account , they took care of it right away . On day 4 , no word from u

  • idealskeptic Nicole (@idealskeptic) reported

    Protip: @Outlook is either broken or Microsoft just gave up trying to keep spammy, scammy emails out of regular inboxes because I have dozens of contest wins, orders ready, special offers from people who can't write English, and so much more all in the last two days in my Inbox.

  • jomonthomaslobo jomonthomaslobo (@jomonthomaslobo) reported

    @GoDaddy hosting mails are not working with @Microsoft @Outlook from Sunday onwards for clients in GCC. What's the issue?

  • Yorkboy28 John (@Yorkboy28) reported

    @Outlook hello. Is mobile support not currently working for IoS? It seems to crash. Also having problems sending messages with attachments.

  • Christheking666 chris brown (@Christheking666) reported

    @valky_xx @Outlook ?? Problem fixed this was last year!!

  • miket136 Michael Thomlinson (@miket136) reported

    The @Outlook mobile app has become completely unusable on iOS due to constant freezing and crashing, known-issues their technical support claimed months ago were being addressed. I'm back to the stock iOS email app and wishing @Microsoft had never purchased Acompli.

  • FRW9494 A🤍 (@FRW9494) reported

    @Outlook Hello! Why can't I access my account Is there a problem?

  • ArchWingGaming archwinggaming (@ArchWingGaming) reported

    @Outlook hey im not sure if I’m messaging the right company but the mail app on iPhone I keep getting account error when refreshing my mail lately and all my details in the settings are correct.

  • Briggs230284 Dan Briggs (@Briggs230284) reported

    @mrfantin2021 @Outlook I’ve come to twitter @Outlook as myself and a lot of other people are struggling with this. Accounts have been locked for weeks and nothing seems to be being down. It’s all over the community forum. Please can you get in touch.

  • DavidJMcRae 🇸🇪 🇨🇦 🇬🇧 David J. McRae 🇮🇪 🇫🇷 🇬🇷 (@DavidJMcRae) reported

    @RumbleCoral @Outlook Same!! And their support has been terrible.

  • totowatony Totowatony (@totowatony) reported

    @Outlook is there anyway to contact you about issues with my outlook account? your web page is no help

  • Marioo2641 Mario Olive (@Marioo2641) reported

    @Outlook please fix the spam filter 😭

  • redrobinfries arnold (@redrobinfries) reported

    Hey @Outlook you are easily the worst email server on the market.

  • coletterinaldix Colette Rinaldi (@coletterinaldix) reported

    @Outlook @MicrosoftHelps Why hasn’t the issue with accessing accounts been fixed for everyone? How can it be an issue for 2+ weeks for some people and it still hasn’t been publicly addressed?

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