Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:


outlook-hotmail Hero Image

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Sturgis, MI 47
Bogotá, Distrito Capital de Bogotá 20
Madrid, Comunidad de Madrid 20
London, England 18
Paris, Île-de-France 18
São Paulo, SP 14
Curitiba, PR 12
Melbourne, VIC 11
Valencia, Comunitat Valenciana 11
Sydney, NSW 10
Barcelona, Catalunya 10
Mexico City, CDMX 10
Toronto, ON 9
Málaga, Andalucía 8
Manchester, England 7
Belo Horizonte, MG 7
Rio de Janeiro, RJ 6
Thornton, IA 5
Medellín, Departamento de Antioquia 5
Glasgow, Scotland 5
Maringá, PR 5
Guadalajara, JAL 5
Porto Alegre, RS 5
Zaragoza, Aragon 5
Norwich, England 5
Nottingham, England 4
Stoke-on-Trent, England 4
San José, Provincia de San José 4
Slough, England 4
Lima, Provincia de Lima 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • jeffreykalvass Jeffrey Kalvass (@jeffreykalvass) reported

    @simonjjn @Microsoft @Outlook This might be an issue specific to the account (type) in Outlook. Recommend reaching out via Help & Feedback > Contact Support for assistance.

  • KIYOOMlYA mika loves elliot (@KIYOOMlYA) reported

    outlook is down and im at work AND I NEED IT. **** YOU @Outlook

  • Timnix127 Tim Nix (@Timnix127) reported

    @laurennsayer @Outlook Hey I’m experiencing the same problems. Where you able to resolve this?

  • _snowthunder julie (@_snowthunder) reported

    @Outlook been getting randomly signed out of outlook on my iPhone X's Mail app a lot recently, noticed the problem also occured for others, is the team still looking into this?

  • TheRealDjSDG “ŚhåwñDøń” 😈 (@TheRealDjSDG) reported


  • FredTassin Fred Tassin (@FredTassin) reported

    @Outlook Are you going to fix your Junk mail algorithms one day, or would you rather have us all switch to Gmail ? For Christ sake, even emails from Microsoft go to Junk 🤬

  • pinkfriyayxo . (@pinkfriyayxo) reported

    @Outlook why is my hotmail not working??? my emails has not refreshed since 8am this morning

  • vivek1801 Vivek Singh (@vivek1801) reported

    @Outlook Preview feature of Mac not working for PDF attachments in Outlook 365 ver 16.43. It alwys takes me back to 1st page when scrolling down the pages in preview mode. Using Macbook Pro 13" Intel with Big Sur 11.0.1. Pls resolve the issue.

  • WillJMeddings Will Meddings (@WillJMeddings) reported

    2) Set Outlook to only go to the server periodically so you don’t get distracted. Control the inflow. 3) If you’ve got work to do, turn off @Outlook You don’t need it there, staring at you. Close it. 3/n

  • USAnwalt USAnwalt (@USAnwalt) reported

    Testing @Outlook with its own password disables @Skype with different password. WTF @Microsoft. Same unified, less secure **** as Google did with forcing across the board login and tracking? I guess one of the apps has to go again.

  • vrushik11 Vrushik (@vrushik11) reported

    hello @Microsoft i can't login into my @Outlook account why i can't login please suggest me how can i login ?and why i can't?

  • JohnQConsumer John Q Consumer (@JohnQConsumer) reported

    Hey @Microsoft @Office365 @Outlook you need to murder your useless chatbot and through her corpse in the river. "What is your problem?" "Email doesn't work at all" "Okay, just send us an email in Outlook. And that is the only option we will allow. Goodbye." Um.....

  • ogbimmer Cory (@ogbimmer) reported

    @BradPrick @Outlook This is a known bug. Go to settings, help & feedback, then collect diagnostics. For whatever reason, this resets the badge/notification issue. From then on you should be able to get badge notifications without having the open the app. Good luck.

  • Mikey_R_B Michael B (@Mikey_R_B) reported

    @Outlook Hi there, for weeks now my Hotmail and Outlook accounts on your iOS app prompt me to re-login every few days. It’s infuriating and it doesn’t happen with my Gmail acct also running through the Outlook app. What’s happening and when will it be fixed?

  • sk_yadavs Sanjay Yadav (@sk_yadavs) reported

    @Outlook I am getting an error code whenever I am trying to download the attachments, "{"Body":{"ErrorCode":500,"ExceptionName":"OwaHipRequiredException","FaultMessage":"HipRedirectStartUpVerdict=LowCostHipRequired","IsTransient":false,"ResponseCode":"ErrorInternalServerError"}

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