Outlook.com Outage Map
The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Outlook.com users affected:

Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 20 |
Madrid, Comunidad de Madrid | 15 |
Mexico City, CDMX | 14 |
Quito, Provincia de Pichincha | 12 |
Bogotá, Distrito Capital de Bogotá | 9 |
Bristol, England | 9 |
Lima, Provincia de Lima | 8 |
Guayaquil, Provincia del Guayas | 8 |
Glasgow, Scotland | 8 |
Paris, Île-de-France | 8 |
Manchester, England | 7 |
New York City, NY | 7 |
Los Angeles, CA | 7 |
Toulouse, Occitanie | 7 |
Southampton, England | 6 |
Chicago, IL | 6 |
Sheffield, England | 6 |
Dallas, TX | 6 |
Sydney, NSW | 5 |
Birmingham, England | 5 |
Cardiff, Wales | 5 |
Portland, OR | 4 |
Orlando, FL | 4 |
Phoenix, AZ | 4 |
Stockholm, Stockholm | 4 |
Marseille, Provence-Alpes-Côte d'Azur | 4 |
Hinsdale, IL | 4 |
Brisbane, QLD | 4 |
Dublin, Leinster | 4 |
Austin, TX | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Outlook.com Issues Reports
Latest outage, problems and issue reports in social media:
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DS (@salsbudxe) reported
@Ind_Consumer @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??
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DS (@salsbudxe) reported
@AlanDMyattPhD @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??
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DS (@salsbudxe) reported
@Ind_Consumer @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??
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Richard Stone (@richstone59) reported
@Microsoft @Outlook My hotmail account is suddenly not sending PDFs saying that they have been rejected because they are spam even though I’ve had no problem before sending the same ones. This is happening no matter who I send it to. Is there a problem at your end? Thanks.
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Captain fantastic (@Captainfan911) reported
@Microsoft @MicrosoftHelps I'm repeatedly getting a "Too many requests" error when trying to log into my @Outlook account via chrome and outlook app. Tried waiting, clearing cache, switching networks — still locked out. Please help!
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Real World Terminal (@Real_World_Term) reported
@ai @gmail @Outlook Smart feature idea. Google’s too busy tracking you to fix basic email logic 🧠📎
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Meryl O'Rourke (@MerylORourke) reported
@Outlook Hi, my OUtlook has been down on my laptop for over 24 hours now- help!
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Dr. Prashant Chauhan (@PChauhan4680) reported
@Outlook Please resolve my issue of login. Since it has been days my personal work is stuck due to login issues. I already tried and waited for long. Request outlook to look into.
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Preston Williams (@lelwoj12) reported
@19Shep @Outlook QHad same issue and support did nothing but @Adrian_techz here on X helped fixed it go text them
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Nathalia (@ijenifer200) reported
@lailaali9_1 @Outlook TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.
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S (@Koolkat6000) reported
@Outlook there's no ability to change sentence case in new Outlook 😵 so so bad. Shift+F3 is a staple of the corporate world forever! Please fix this.
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Nicole Connell (@BradsMrs) reported
Hey @Microsoft @Outlook I’m stuck in a massive loop of not being able to access my emails, due to a password issue apparently but also can’t login to Authenticator app to deal with it and I think I’m losing the plot. PLEASE HELP!!!!!! Your online support is useless…..
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Kelvin Martin (@Kelvin_donald01) reported
@whymartino @Outlook Reach out to @Harriet_Cybers immediately to fix this problem.
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Sky (@akash_shres) reported
@Outlook I am unable to sign in to Outlook from the Firefox browser. It results in "too many requests".
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Sky (@akash_shres) reported
@Outlook I cannot sign in it Outlookto from Firefox browser. It results in "too many requests".