Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 20
Madrid, Comunidad de Madrid 15
Mexico City, CDMX 14
Quito, Provincia de Pichincha 12
Bogotá, Distrito Capital de Bogotá 9
Bristol, England 9
Lima, Provincia de Lima 8
Guayaquil, Provincia del Guayas 8
Glasgow, Scotland 8
Paris, Île-de-France 8
Manchester, England 7
New York City, NY 7
Los Angeles, CA 7
Toulouse, Occitanie 7
Southampton, England 6
Chicago, IL 6
Sheffield, England 6
Dallas, TX 6
Sydney, NSW 5
Birmingham, England 5
Cardiff, Wales 5
Portland, OR 4
Orlando, FL 4
Phoenix, AZ 4
Stockholm, Stockholm 4
Marseille, Provence-Alpes-Côte d'Azur 4
Hinsdale, IL 4
Brisbane, QLD 4
Dublin, Leinster 4
Austin, TX 4

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • salsbudxe DS (@salsbudxe) reported

    @Ind_Consumer @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??

  • salsbudxe DS (@salsbudxe) reported

    @AlanDMyattPhD @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??

  • salsbudxe DS (@salsbudxe) reported

    @Ind_Consumer @Outlook I'm having major problems with my phone app today. It will not open Outlook at all. Have tried to uninstall and reinstall and that's not working either. 😡. Any one else??

  • richstone59 Richard Stone (@richstone59) reported

    @Microsoft @Outlook My hotmail account is suddenly not sending PDFs saying that they have been rejected because they are spam even though I’ve had no problem before sending the same ones. This is happening no matter who I send it to. Is there a problem at your end? Thanks.

  • Captainfan911 Captain fantastic (@Captainfan911) reported

    @Microsoft @MicrosoftHelps I'm repeatedly getting a "Too many requests" error when trying to log into my @Outlook account via chrome and outlook app. Tried waiting, clearing cache, switching networks — still locked out. Please help!

  • Real_World_Term Real World Terminal (@Real_World_Term) reported

    @ai @gmail @Outlook Smart feature idea. Google’s too busy tracking you to fix basic email logic 🧠📎

  • MerylORourke Meryl O'Rourke (@MerylORourke) reported

    @Outlook Hi, my OUtlook has been down on my laptop for over 24 hours now- help!

  • PChauhan4680 Dr. Prashant Chauhan (@PChauhan4680) reported

    @Outlook Please resolve my issue of login. Since it has been days my personal work is stuck due to login issues. I already tried and waited for long. Request outlook to look into.

  • lelwoj12 Preston Williams (@lelwoj12) reported

    @19Shep @Outlook QHad same issue and support did nothing but @Adrian_techz here on X helped fixed it go text them

  • ijenifer200 Nathalia (@ijenifer200) reported

    @lailaali9_1 @Outlook TEXT HELP CENTER @ADRIAN_TECHZ TO FIX THIS.

  • Koolkat6000 S (@Koolkat6000) reported

    @Outlook there's no ability to change sentence case in new Outlook 😵 so so bad. Shift+F3 is a staple of the corporate world forever! Please fix this.

  • BradsMrs Nicole Connell (@BradsMrs) reported

    Hey @Microsoft @Outlook I’m stuck in a massive loop of not being able to access my emails, due to a password issue apparently but also can’t login to Authenticator app to deal with it and I think I’m losing the plot. PLEASE HELP!!!!!! Your online support is useless…..

  • Kelvin_donald01 Kelvin Martin (@Kelvin_donald01) reported

    @whymartino @Outlook Reach out to @Harriet_Cybers immediately to fix this problem.

  • akash_shres Sky (@akash_shres) reported

    @Outlook I am unable to sign in to Outlook from the Firefox browser. It results in "too many requests".

  • akash_shres Sky (@akash_shres) reported

    @Outlook I cannot sign in it Outlookto from Firefox browser. It results in "too many requests".

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