Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 53
Paris, Île-de-France 47
Madrid, Comunidad de Madrid 40
Mexico City, CDMX 29
Bogotá, Distrito Capital de Bogotá 27
Montréal, QC 26
Guayaquil, Provincia del Guayas 25
Quito, Provincia de Pichincha 23
Sydney, NSW 22
Toronto, ON 21
Melbourne, VIC 19
Brussels, Bruxelles-Capitale 18
Glasgow, Scotland 16
Lima, Provincia de Lima 14
Barcelona, Catalunya 14
Valencia, Comunitat Valenciana 13
Tower Hamlets, England 12
Brisbane, QLD 11
New York City, NY 11
Leeds, England 11
Sheffield, England 10
Chicago, IL 10
Denver, CO 9
Los Angeles, CA 9
Málaga, Andalucía 9
Phoenix, AZ 9
Dallas, TX 8
Wolverhampton, England 8
Reading, England 8
Bristol, England 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • bebitatee trace (@bebitatee) reported

    **** yall @Outlook and also fix the outbox button on your browser version. maybe make it visible.

  • qdolan Q (@qdolan) reported

    @mikedoeslife @Outlook Recall only works if both you and the recipient are using Exchange or Microsoft 365 as your mail server, and then only if you are both in the same organisation and it hasn't been read yet.

  • asaiahvmm asaiahvmm (@asaiahvmm) reported

    Did @Microsoft even try to optimize @Outlook on M1? Window mgmt can't handle full screen or windowed mode without looking like it's broken.

  • AZadarski Andrew Zadarnowski (@AZadarski) reported

    @TaraSlone @Outlook @Apple I don't use my Apple calendar, although it does theoretically link to my Outlook calendar through an Enterprise server. I noticed that accepting a meeting on my phone doesn't transfer to my Outlook, so I lose meetings. Google Calendar is pretty good across platforms though.

  • frenils Frenil Sheth (@frenils) reported

    @Outlook Issues connecting to the exchange online and profile not loading. Stuck on the splash screen. Multiple users affected.

  • davmacjoh David Johnston (@davmacjoh) reported

    @JGreenbrookHeld @Outlook Check password? Just had that problem because I had had to change password.

  • JacobU1998 Jacob Underwood (@JacobU1998) reported

    @Outlook @Microsoft I’m having trouble accessing my outlook email and I desperately need to get into my email and log into my computer, I have important family photos from over 100 years ago on that computer. Please reach out and help me regain access to my account.

  • Artex_7 Matthew Davison (@Artex_7) reported

    @Outlook Hi, my emails won't send and keep going into my drafts. is there a way to fix this?

  • Hanan_Farhat_ حنان فرحات (@Hanan_Farhat_) reported

    @Microsoft365 @Outlook I'd love to, but my email won't sign in. Can't find the email 😕

  • raquel2427 rachel (@raquel2427) reported from Balderton, England

    Is Microsoft outlook down not received any emails for 4 days now? Help @Microsoft @Outlook

  • samuelali Samuel Ali (@samuelali) reported

    @onedrive Followed closely by helping people find files like @Outlook .pst's who's mapping is broken when the path gets changed via OneDrive's Known Folder Move

  • FranFerreroK Francisco Ferrero (@FranFerreroK) reported

    @Outlook I have a problems, each time I send an e-mail I get this message: '533 5.4.0 Your message seems to have triggered our junk email filters. Could you edit your message and try again?' and after that my account is blocked

  • reidgm reidgm (@reidgm) reported

    @TaraSlone @Outlook @Apple Use a paper day timer to write down appointments and meetings. And it has the added benefit of not breaking if you drop it.

  • FranFerreroK Francisco Ferrero (@FranFerreroK) reported

    @Nomatheque @Outlook I have the same problems

  • 408Nate 408Nate (@408Nate) reported

    I could write 5,000 words on the world-historical flubs I've caused by making errors in selecting "Just this one" or "The entire series" in @Outlook

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