Outlook.com

Outlook.com Outage Map

The map below depicts the most recent cities worldwide where Outlook.com users have reported problems and outages. If you are having an issue with Outlook.com, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Outlook.com users affected:

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Outlook.com is a web-based suite of webmail, contacts, tasks, and calendaring services from Microsoft. One of the world's first webmail services, it was founded in 1996 as Hotmail.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Alcázar de San Juan, Castilla-La Mancha 42
Paris, Île-de-France 17
London, England 15
Woodbridge, VA 14
Madrid, Comunidad de Madrid 14
Fulham, England 7
Chicago, IL 7
Dallas, TX 7
Denver, CO 6
Seattle, WA 6
Sydney, NSW 6
Toronto, ON 6
Marseille, Provence-Alpes-Côte d'Azur 5
San Diego, CA 5
Ashburn, VA 5
New York City, NY 5
Las Vegas, NV 5
Bristol, England 5
Southampton, England 5
Manchester, England 5
Bowling Green, KY 5
Mesa, AZ 4
Miami, FL 4
Perth, WA 4
Montréal, QC 4
Santa Ana, CA 4
Brooklyn, NY 3
Portland, OR 3
Coronel Suárez, BA 3
Los Angeles, CA 3

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Outlook.com Issues Reports

Latest outage, problems and issue reports in social media:

  • AltinSelimi Rand Lahey (@AltinSelimi) reported

    @Outlook Nothing in that article is of help to me. The verification codes had no problem coming say a month ago. But now they don’t.

  • CECapture_ Cyril Eanastein (@CECapture_) reported

    Does any facing out login problem ? @Outlook

  • AmandaP52215108 Amanda Palmer (@AmandaP52215108) reported

    @ohchantelle @Facebook @Outlook Report this issue to Global_Recovery123 on Instagram. He's the Best I know to recover any hacked account. He recovered mine within 30 minutes.

  • iGurvirSingh Gurvir Singh (@iGurvirSingh) reported

    @Outlook i am still having issues

  • KTVindicare Andrew Resendez (@KTVindicare) reported

    @Outlook This seriously the last straw. You're losing people to google all the time and you don't even have the decency to have a customer support number when your own program has issues? That's pathetic. Straight pathetic. I don't have the patience to deal with you anymore.

  • manojmatlani Manoj Matlani (@manojmatlani) reported from Mumbai Suburban, State of Mahārāshtra

    @satyanadella why nobody reverts from @Outlook . Even after my follow up to just connect to your call centre, waiting for minimum 20 mins per call it's frustrating to realise that it's extremely difficult to get in touch with a person who can solve my issue. Kindly help?

  • lisa_jayne_b ⚫️Lisa Britton WearAMask GetTheJab 🇨🇾🇬🇧🇪🇺 (@lisa_jayne_b) reported

    @Outlook But I’ve been going to this same country, this same city, twice a year for about the last twenty years! It’s never been a problem until this year, when you decided it was “unusual activity.” Why now?

  • lisa_jayne_b ⚫️Lisa Britton WearAMask GetTheJab 🇨🇾🇬🇧🇪🇺 (@lisa_jayne_b) reported

    @Outlook I have been coming to the same country for 20 years, 4 weeks each time. Never a problem, until now when you suddenly decide it’s an “unusual activity.” Why?

  • FoundOne17 Found One (@FoundOne17) reported

    @Outlook Why the hell does my rules not park in outlook. So dam frustrating I have used the rule 7 times and yet i still get the same span email. Outlook. Problem after problem

  • WJW104 BW’s (@WJW104) reported

    @Outlook Hi Ella, as previously stated the recovery form is not working. We have filled out several times with no luck.

  • StephSaysIt EssBee (@StephSaysIt) reported

    @Outlook I’ve been locked out of my email for two days, trying unsuccessfully to reset my password. I have 2FA and the Authenticator app and I’m still getting “There’s a temporary problem” or “try again later because I’ve tried too many times” messages. Please help!

  • glenn_a_allen Glenn Allen 🍊🚲 (@glenn_a_allen) reported

    @Outlook It was down for like 10 minutes. I'm all set.

  • photoheathen Mark ◣ ◢ (@photoheathen) reported

    @Outlook FIX YOUR SPAM FILTER! *I hate you so much

  • tweet_alqamar al Qamar (Karl Wester-Ebbinghaus) Ⓥ (@tweet_alqamar) reported

    @SusanWCockrell @OfficeInsider @Outlook Thank you Susan I have tried it, do they have any response time for blocking issues? I was not able to do appointments for more than 1 days span back then I have asked. TY again.

  • mbarber86 Mike Barber Greater Great Lakes DOCG (@mbarber86) reported

    'my mailbox is almost full?' ok and you decided to make the problem worse by emailing me about it @Outlook smh

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