Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Sign in (50%)
• Glitches (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Montmacq	Glitches	11 hours ago
Sydney	Sign in	4 days ago
Sydney	Online Play	3 months ago
Calgary	Matchmaking	3 months ago
Sydney	Glitches	5 months ago
Albury	Sign in	6 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  EFCHarry (@EFCHarry0711) reported 3 minutes ago

  @jackholland75 @OriginInsider @EAPlay Steam is broken as well mate

• 
  🍁•MJ•🍁 (@Celestial_Wolf_) reported 7 minutes ago

  Why is it taking so long to fix Orgin? All I want to do is update Sims 4 and play but I can't and don't tell me to try downloading the EA app because I already did and it's not loading up. Please hurry and fix this. It's very frustrating and disappointing. @OriginInsider @EA

• 
  Conaill Clarke (@certicerts) reported 7 minutes ago

  @PSG_inside @OriginInsider @EA Fix Fifa 22 PSG stats. The game is not fun when every single person you play and after all the hours put into working on the other teams in the game, almost no one uses them in fear of the ridiculous Mbappe. Please make sure this is fixed for 23.

• 
  crosimmer (@Crosimmer) reported 10 minutes ago

  @Jessicamp1979 @EA @OriginInsider And you get the download error even when you try downloading from EA App?

• 
  Lisa (@amalafuro) reported 10 minutes ago

  @OriginInsider yo what’s happening with your app for some reason it’s not working

• 
  World Full of Purple💜 (@redalpha23sims) reported 13 minutes ago

  I think @OriginInsider is having issues cause now the portal won't open.

• 
  Kaidan Fan (@TLCece) reported 14 minutes ago

  @OriginInsider @EAHelp Hi, my router is broken and I won't have a new one for 3 to 5 business days. How can I access my game library on Origin? It won't let me view them.

• 
  Scott Tipple (@ScottTipple) reported 19 minutes ago

  @OriginInsider sign in is still not working.

• 
  x@mirA (@x4m1r4) reported 25 minutes ago

  @redalpha23sims @TheSims @OriginInsider I will try it too. I have repaired it yesterday. But somehow, this might be a glitch? Imagine that if one can download all the DLCs for free?

• 
  A (@AforAquarius) reported 26 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  Knumskull (@Knumskull) reported 27 minutes ago

  @EAHelp @EAHelp @OriginInsider This issue is still not solved.

• 
  GamerMom ♀️ Vix (@BipolarVix) reported 27 minutes ago

  OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

• 
  SVR06 Legend. Lexi Monize. (@TheeLexiMonize) reported 28 minutes ago

  @SimlishGirl @OriginInsider Happened yesterday I used the game application inside the bin folder started for me. Origin is classic for this issue switch to offline too.

• 
  crosimmer (@Crosimmer) reported 30 minutes ago

  @Jessicamp1979 @EA @OriginInsider It has shown up in my library (although with a download error, because EA) so it should hopefully show up for you soon (for whatever reason, it says The Sims 2 Double Deluxe). If it doesn't work out, there are always ways to get it from other places.

• 
  iraré (@irareisfine) reported 30 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  jaye 🧚🏾 (@ImCuteThough) reported 30 minutes ago

  New @TheSims content came out today and I can’t even enjoy it 😭. @EA fix my @OriginInsider account 😭

• 
  UnpopularLoner (@Shad80ftee) reported 33 minutes ago

  @OriginInsider umm what’s going on keep saying system error

• 
  CosmosStarStuff (@cosmoscountrys1) reported 34 minutes ago

  @OriginInsider What is happening to your login system? can't receive the codes on my email, can't even receive new credentials while creating a new account. A 5 yo girl wants to play simcity and nothing happens with the login system. please help.

• 
  Kasey 🤍 (@killakamdaily) reported 34 minutes ago

  @OriginInsider my origin is not letting me login and I paid for the sims 4 and city living so I need your help to fix it

• 
  Shoeske (@Shoeske15) reported 38 minutes ago

  @OriginInsider fix ur servers

• 
  moreno 🦧 (@morenovz__) reported 38 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it

• 
  Proper Drashig (@ProperDrashig) reported 40 minutes ago

  @OriginInsider Please fix Origin for Linux devices like the Steam Deck

• 
  TheTomorrowSim (@TheTomorrowSim) reported 45 minutes ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  Jeremy Armstrong (@Soulless4u) reported 49 minutes ago

  Hey, @OriginInsider Y'all need to fix y'all's customer support. I've been a customer with y'all for many years now. And the crap I'm going through they can't help and give me excuses not to help. It's ridiculous.

• 
  James Breuer (@ilCacciatore_72) reported 52 minutes ago

  @OriginInsider Quick question. If i sign up with Origin for gas and electricity, do i need to cancel my AGL service or does it automatically cancel when Origin commence supply? Haven’t changed provider for 15 years so not sure whats normal these days

• 
  jayden (@Mika99839545) reported 54 minutes ago

  @OriginInsider I can’t pre order or sign into my origin account it just keeps giving me the deal to sign in again

• 
  myhobiisbangtan (@myhobiisbangtan) reported 54 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

• 
  Jessica M. Poller (@Jessicamp1979) reported 55 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  reagan👽 (@fvkehvppy_rk) reported 56 minutes ago

  Anyone else having massive issues with @OriginInsider @TheSims not wanting to work at all after it updates? My game will not repair and I keep getting error messages. The game will never open either. This is the 3rd time I’ve reinstalled Origin

• 
  И.î.Ƙ.Ƙ.î (@bonkersx89) reported 58 minutes ago

  @redalpha23sims @TheSims @OriginInsider Same problem with my kit I contacted origin they said it’s in my library now & just wait for it to download . Watch it be a bug and I have to buy it and I’ll be okay with that I’ll feel better .