Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alaska🪐 (@linenliterature) reported 45 seconds ago

  @Crosimmer @EA @OriginInsider I had this exact problem on my macbook aswell! Texted the EA support and they logged into my account and installed a working version, now everything runs smoothly :)

• 
  Aditya Jahagirdar (@AdityaJahagir13) reported 1 minute ago

  @masse9466 @OriginInsider Same issue

• 
  F (@Fabienne0704) reported 2 minutes ago

  Dear @EA and @OriginInsider, WHY would you send me to an new EA app, break my Origin (Which was working fine may I add!!) To only make my @TheSims game break!! NON OF MY EXTRA STUFF IS WORKING. The sims had issues before but this just overrules it all. Make it work, I paid for it

• 
  ElNicoFernández (@OpinandoAndo5) reported 2 minutes ago

  @OriginInsider hi, any issue on origin login? I'm from Chile.

• 
  Kaidan Fan (@TLCece) reported 4 minutes ago

  @RyanOnAMountain @OriginInsider @EAHelp Having to dig around around until I can find the folder with exe for a game I own is absolute crap. I had no such issue with steam and ubisoft connect. Can't even find gog games 😒

• 
  VERNICE GONZALEZ (@COCHIEESE) reported 4 minutes ago

  @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

• 
  gellifish (@gellifish1) reported 9 minutes ago

  @OriginInsider hey Origin. Is it common for your customer support to close a conversation without completing the help ticket? Poor service and I would just like to have access to the games that I have spent thousands of dollars on.

• 
  GamerMom ♀️ Vix (@BipolarVix) reported 11 minutes ago

  OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

• 
  Emigdio Martínez (@emigdiomtz) reported 12 minutes ago

  @OriginInsider You should fix all C&C games...... can't be played on Windows 11; Not worth buying it...a total waste of muy money!!!!

• 
  Dark_Kitarist 🏳️‍🌈 (@DarkKitarist) reported 12 minutes ago

  @OriginInsider C'mon guys fix your goddamn Launcher, even games I bought on Steam don't work because of how ****** Origin is...

• 
  VaraynTv (@Tcinar_tv) reported 12 minutes ago

  @EA @OriginInsider Hi there can you please add the option to have some creative names on ORIGIN. It sucks we have such limited options. it's 2022 I should be able to put whatever i want as my IGN. Should be an easy fix :)

• 
  Belter Patois for Martian Stealth Tech 🛸🚀🌙🌟 (@woolydub) reported 15 minutes ago

  @OriginInsider I can't log in to Origin. I can't login to the EA app. I can't login to the Apex forums, I can't even go to the Origin website. I have no recourse in contacting you because any way to contact you is not working for me.

• 
  Jessica M. Poller (@Jessicamp1979) reported 15 minutes ago

  @Crosimmer @EA @OriginInsider I'm also getting a download error. The Sims 3 Fast Lane Stuff, from Origin and EA App download error. I contacted EA and they basically told me to "sit and wait".

• 
  Stefanie K (@StefKuczek) reported 17 minutes ago

  @EA and @OriginInsider , having trouble logging into Origin, is it currently down?

• 
  ANCIENT (@ANCIENT94207611) reported 22 minutes ago

  @RavenSoftware Apex isn't that bad. Take your time with the DEV error. @OriginInsider seams pretty happy taking my money.

• 
  burner (@b00kreader1) reported 22 minutes ago

  @eefuuck @OriginInsider Ugh I’m glad I’m not the only one. I couldn’t tell if it was my laptop or origin itself causing issues

• 
  Fili (@iTzFiliSalsa) reported 26 minutes ago

  @karl_garland @EASPORTSFIFA @OriginInsider Can you fix your problem? I have the sale problem

• 
  Freysen (@Freeeysen) reported 27 minutes ago

  @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

• 
  BrokeAhhB (@brokeahhb) reported 28 minutes ago

  @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

• 
  Ibraheem bin adel (@A_4BM) reported 31 minutes ago

  @OriginInsider cloud not connect to the server , please try again in a few minutes. I need help solving the problem 🤍.

• 
  Twisted_Goddess2 (@35dc16aef46f430) reported 32 minutes ago

  @OriginInsider why isn't my verification code going through to my Yahoo account please fix it so I can get my sims4 back!!!!

• 
  crosimmer (@Crosimmer) reported 46 minutes ago

  @Jessicamp1979 @EA @OriginInsider As for TS3, many players have been getting download errors since late August, but it worked for some on EA App. Maybe it hasn’t been fully fixed yet.

• 
  jaye 🧚🏾 (@ImCuteThough) reported 47 minutes ago

  New @TheSims content came out today and I can’t even enjoy it 😭. @EA fix my @OriginInsider account 😭

• 
  Josh Cornprobst (@joshisyourhero) reported 47 minutes ago

  @OriginInsider Maybe you should partner with 2k so they can teach you guys how to contact people you ban for buying a new computer with your system false flagging people for account sharing, then not contacting people back for weeks if not months on end to fix your own mistake 👍

• 
  Alicia Matthews (@Gurlgamer123) reported 48 minutes ago

  @Crosimmer @EA @OriginInsider EA wants to push broken crap on us. I hate EA Beta, it always broken and it says I don’t own Sims 4 when I have the receipts to prove it

• 
  Turtle502 🐢 (@Turtle502) reported 50 minutes ago

  @DukeSkath @EA @OriginInsider you may have to run the "fix origin" app they have included in the installation directory, it's some .exe file thy IIRC starts with "fix" or maybe "repair"

• 
  🌹Iris, going to see the rose (@tyongsqueen) reported 51 minutes ago

  @OriginInsider @EAHelp fix your ******* problems gvd

• 
  Andy (@CrayMalone) reported 54 minutes ago

  @emma50nicole @OriginInsider @TheSims okay good lol couple weeks ago I had to go through every single folder to find my problem after cc shopping for a few hours and I forget to put something in my test folder... I was this close to starting over again

• 
  A (@AforAquarius) reported 57 minutes ago

  @OriginInsider Hey I live in Europe and idk if I’m the only one, but I can’t seem to enjoy the sale the sims 4 is having do you too there being a problem with the loading screen not loading to purchase anything I use an IOS device don’t know if that affects anything? Help? #sims4

• 
  moreno 🦧 (@morenovz__) reported 59 minutes ago

  @topgunner96 @OriginInsider I created a child account accidentally and now I can't play the game online and I can't fix it