Origin status: server issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Origin reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Origin users through our website.

• Matchmaking (50%)
• Online Play (50%)

Live Outage Map

The most recent Origin outage reports came from the following cities:

City	Problem Type	Report Time
Sydney	Online Play	1 month ago
Calgary	Matchmaking	1 month ago
Sydney	Glitches	3 months ago
Albury	Sign in	4 months ago
Argenteuil	Sign in	5 months ago
Venoy	Online Play	1 year ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Issues Reports

Latest outage, problems and issue reports in social media:

• 
  リョーマ🎸 (@RYOMAlex) reported 24 seconds ago

  @OriginInsider Your origin client is down on PC. Cant invite ppl or see them online. Please fix!

• 
  Twisted_Goddess2 (@35dc16aef46f430) reported 2 minutes ago

  @OriginInsider why isn't my verification code going through to my Yahoo account please fix it so I can get my sims4 back!!!!

• 
  Tensai.Dooku (@Tensai_Dooku) reported 4 minutes ago

  I'm soo fking DONNEEEEE @OriginInsider @EA why i can't fking loing into my account?? i try to change my password them login..it's log me for fking 50 seconds and then disconect me and i try again and again ans still don't work..Wtf is this bullshit??And where is the fking real

• 
  iraré (@irareisfine) reported 5 minutes ago

  i would like to solve the issue with buying the new The Sims 4 expansion pack as well… @OriginInsider doesn't accept my credit card

• 
  TheTomorrowSim (@TheTomorrowSim) reported 7 minutes ago

  Reinstall @OriginInsider again. Hoping that Origin fixes the problem but I doubt it. it could not fix the missing Expansions of Sims 3. Now off to get rid of cache, follow EA steps from pre-written texts... however, the last 14 hours that I have done this - THE STEPS DON'T WORK!

• 
  myhobiisbangtan (@myhobiisbangtan) reported 8 minutes ago

  I just want to play sims but @OriginInsider login has been broken for daaaays #unfair

• 
  Freysen (@Freeeysen) reported 10 minutes ago

  @OriginInsider I’ve tried to press the help button but all I’m met with is no help to my issue. This have happened before, but that time luckily I didn’t have any packs so I made a new account. I can’t afford that now, cause I can’t buy everything back again. I counted all the packs I had

• 
  Stefanie K (@StefKuczek) reported 11 minutes ago

  @EA and @OriginInsider , having trouble logging into Origin, is it currently down?

• 
  نوره (@jG14aleb1zBggtW) reported 12 minutes ago

  @OriginInsider Hello I have an account in Orgin but I find a problem in entering the check asked for my email and my email is not able to use. There are other ways to send the code and thank you

• 
  Stephan J (@Stephan90177286) reported 13 minutes ago

  @lea2times @OriginInsider Same, and some of ME2 DLC is failing to install. One is Inferno Armor.. Now it just feels a broken mess.

• 
  Shadows Hope (@_Inkieto123) reported 16 minutes ago

  @ooboochoo @OriginInsider Id suggest finding the system files that are correlated to your game its already made a folder id suggest deleting it completely then reinstalling when you uninstall a game or repair it it always leave some bits behind and can cause some problems lmk if it works

• 
  Benji (@BenjiDreams98) reported 17 minutes ago

  @OriginInsider How do I fix it so the application works on my computer again? Windows wants me to delete the program due to the shortcut no longer working properly.

• 
  Jennifer Chambers (@Sourgirl1973) reported 20 minutes ago

  @OriginInsider Dumb question, but I just got home from work. Are the servers down?

• 
  nakitai (@nakitai123) reported 32 minutes ago

  @OriginInsider your captcha is ******* insane fix this ****. Did everything correctly and it took me 5 minutes and then i have to try again

• 
  Arsen_Ajax (@arsen484) reported 33 minutes ago

  @OriginInsider I having log in issue for last 2days. It says technical issue.

• 
  burner (@b00kreader1) reported 33 minutes ago

  @eefuuck @OriginInsider Ugh I’m glad I’m not the only one. I couldn’t tell if it was my laptop or origin itself causing issues

• 
  Francisco gonzalez #ESP (@Frankimera) reported 36 minutes ago

  @OriginInsider No more playing and buying games @EA this app broken complety all modsfor @TheSims . The people no want app windows suck

• 
  GamerMom ♀️ Vix (@BipolarVix) reported 40 minutes ago

  OMG the @PlayApex update on @OriginInsider is so freakin broken for me. Stuck at 7% for 40 minutes .. paused, resumed, jumped to 70% but then once hit 100 it went to another "updating" timer .. 49 minutes since hitting the update button .. still no game

• 
  SVR06 Legend. Lexi Monize. (@TheeLexiMonize) reported 42 minutes ago

  @SimlishGirl @OriginInsider Happened yesterday I used the game application inside the bin folder started for me. Origin is classic for this issue switch to offline too.

• 
  crosimmer (@Crosimmer) reported 43 minutes ago

  @Jessicamp1979 @EA @OriginInsider As for TS3, many players have been getting download errors since late August, but it worked for some on EA App. Maybe it hasn’t been fully fixed yet.

• 
  nutritional yeet (@booyouhoar4L) reported 46 minutes ago

  @Yung_Frisk @OriginInsider i just fixed the screen issue now i just uninstalled the sims and reinstalled it fingers crossed it works

• 
  russelljtaylor (@russelljtaylor) reported 47 minutes ago

  @OriginInsider @EAPlay why can I not play F1 22 tonight. I did the update and now it’s stuck communicating with online services. Please fix it asap.

• 
  World Full of Purple💜 (@redalpha23sims) reported 49 minutes ago

  I think @OriginInsider is having issues cause now the portal won't open.

• 
  Cervantes (@Cervantes_REMIX) reported 49 minutes ago

  @OriginInsider cant login to origin, what are you doing EA ?!! cccccc

• 
  Knumskull (@Knumskull) reported 51 minutes ago

  @EAHelp @EAHelp @OriginInsider This issue is still not solved.

• 
  BrokeAhhB (@brokeahhb) reported 52 minutes ago

  @OriginInsider you really need to fix your app. We shouldn't have to uninstall all of our @TheSims packs just to uninstall one ******* pack. LET US PICK AND CHOOSE WHAT TO UNINSTALL!!

• 
  VERNICE GONZALEZ (@COCHIEESE) reported 55 minutes ago

  @OriginInsider not sure if you guys are aware of a loading issue. Can’t go online (yes bill is up to date)! Tried twice. People have reported outages on Downdetector.

• 
  bbygirl (@VenusianViews) reported 56 minutes ago

  @OriginInsider the origins app and website are down. Unable to sign in.

• 
  💜🦄 Unicorn_sunshine 🧡 (@UnicornVanders) reported 58 minutes ago

  Is me ?!? But i can't be able to buy #Sims4 werewolf pack ?!? The order does go through?!? I hope @OriginInsider just not working properly

• 
  Writin’ Duke (@DukeSkath) reported 58 minutes ago

  @Turtle502 @EA @OriginInsider Thanks for the suggestion, Turtle! After reading 200 forum posts where people were having this EXACT SAME problem, I decided to re-install Origin. Worked like a charm! Why is this so often required, EA? (sigh)