Optus Outage Report in Golden Bay-Singleton, Rockingham, State of Western Australia
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Golden Bay-Singleton, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Golden Bay-Singleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at Optus
Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Live Outage Map Near Golden Bay-Singleton, Rockingham, State of Western Australia
The most recent Optus outage reports came from the following cities: Mandurah.
| City | Problem Type | Report Time |
|---|---|---|
 Mandurah |
Phone | |
| Mandurah |
||
| Mandurah |
Internet | |
| Mandurah |
Wi-fi | |
| Rockingham |
Internet | |
| Kwinana |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Daena Walton (Scheuber)
(@DScheuber) reported
@Optus The race is now on. Who can help faster? The shop (currently understaffed and they "don't have a manager"???), the online service who has had me waiting for 30mins now (despite saying it would be a "short" delay), or customer service who want me to stop tweeting about it...
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Marco Hall
(@marc0hall) reported
@Optus NBN down and according to your website ‘under investigation’ for 3 days now. What is going on please?? 3087 Watsonia North VIC
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Daena Walton (Scheuber)
(@DScheuber) reported
Currently stuck in perpetual loop with @Optus . Shop and online service both blaming each other and no one can fix the problem (which is that they have failed to correctly cancel an old account). Why is competent service a thing of the past?? #customerservice #whatcustomerservice
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Michael Bayly
(@dmbayly) reported
@MikeHaydon @iiNet I ditched Telstra after using them for 10 years. Appalling service and overpriced. I use Optus but my usage would be vastly different to yours Mike.
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Brendan Zabarauskas
(@brendanzab) reported
@noneuclideangrl @Optus Like seriously I send messages to this black hole and it gobbles them up happily, never to be seen again. It still wants to be friends. Then I get notifications saying I've got updates I look at the app, and it just wants to be friends. :tearing_hair_out:
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Daena Walton (Scheuber)
(@DScheuber) reported
@Optus So they cancelled the acc (which was already cancelled...but that way madness lies), but I must pay more p/mth than I was originally told. At this point, am just so sick of it I'd pay anything just to get service. Wait. Is this how they make their profits!? #businessplan
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Ss.exol97
(@ssexol97) reported
@NBN_Australia why in the world we didn't have internet for the last 3 days? And when we called optus they said it's an NBN problem and we have nothing to do with it... What should I do with my university and my work? I have a disabled brother who can't stay without his iPad...
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James
(@wjafarrow) reported
@Optus Yeah, I understand that... but what I am saying, is that in certain areas around here signal strength and connection speeds are ludicrously slow. Your techs should drive the area running speedtests from different locales. Maybe another tower in the area would help?
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For Real Super Manly
(@anezkko) reported
Yo @Optus your website reporting a unknown outage 2 days in a row now. What's going on??
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simon c
(@simonstanton) reported
@Internode Normally it is 'yes optus'. Strength is midrange. Try to call or use only mobile data and phone says 'not registered on any network' , has been all day at least.