Optus

Optus Outage Report in Golden Bay-Singleton, Rockingham, State of Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Golden Bay-Singleton, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Golden Bay-Singleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Golden Bay-Singleton, Rockingham, State of Western Australia 11/08/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (53%)

    Internet (53%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JKarmouche John Karmouche (@JKarmouche) reported

    @abcnews Optus increased my #NBN speed to regular 100 Mbits recently from previously very slow speeds by simply replacing the original wifi modem they supplied in 2014 (or thereabouts). I'm not sure that Albo's expensive plan will make much difference.

  • C_GalvanPaz Carlos E. Galvan Paz (@C_GalvanPaz) reported

    Optus launches 5G standalone network trial in Australia. #telecoms

  • RooFeeOhh Rufio (@RooFeeOhh) reported

    @eastuto @Optus I had to go to the ombudsman also when I left Optus, they were THE worst.

  • jish_r Jishnu Ramesh (@jish_r) reported

    @xssfox That seems stupid. Optus does sends it out via email. By changing devices after you've installed it is a pain.

  • thesammykins sammyclaus. (@thesammykins) reported

    I've finally had to, after years of not having to do it, raise a TIO complaint against Optus for trying to tell me I need to "upgrade" all my plans to have them on a single bill. Insane.

  • soogyuber not fex (@soogyuber) reported

    applying for a job at optus with ZERO experience ZERO tech skills TERRIBLE customer service. wish me luck

  • cecile_holly cecile_Holly (@cecile_holly) reported

    @Optus Who can I complain to in regards to a case manager who has ignored me for 3 days now, on an issue that started Nov 22. No one seems to be able to help me, when the case was assigned to a case manager, I thought we might be getting somewhere. So who else can I call?

  • sezlloydy Sarah (@sezlloydy) reported from Westfield, State of Western Australia

    @RDSampson_25 As much as Optus is great, will never take the mantle of ten WACA IMO for cricket

  • WrldsBestBroker Toby (@WrldsBestBroker) reported

    @Optus have spent 4hrs over last few days to find out the progress of an order placed 5 days ago! Still unresolved! Such terrible customer service.

  • The_Panda_Kebab Jimmy (@The_Panda_Kebab) reported

    @Optus And really, check yourself before you reply with absolute crap that shows @Optus don't like complaints- it's impossible on the MyOptus app so yeah, don't bother. I'll take it further and get it sorted through offices that know how to do their jobs. Hope I don't need data!