Optus

Optus Outage Report in Golden Bay-Singleton, Rockingham, State of Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Golden Bay-Singleton, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Golden Bay-Singleton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Golden Bay-Singleton, Rockingham, State of Western Australia 03/04/2026 11:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (13%)

    E-mail (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Golden Bay-Singleton, Rockingham, State of Western Australia

The most recent Optus outage reports came from the following cities: Mandurah.

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City Problem Type Report Time
AustraliaMandurah Phone
AustraliaMandurah Phone
AustraliaMandurah E-mail
AustraliaMandurah Internet
AustraliaMandurah Wi-fi
AustraliaRockingham Internet

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • richardolsen Richard Olsen (@richardolsen) reported

    @optus network status has our NBN cable as "reduced service" and "under investigation" according to their webpage for the last 24 hours. Maybe "not working" "due to Murdoch" might be more accurate?

  • Optus Optus (@Optus) reported

    @TheColinputer That's correct! Once your SIM is in a 5G capable device, you'll need to activate 5G in the My Optus app on that device. If for some reason you still can't activate 5G in the app when you get your iPhone 12, send us through a DM and we'd be happy to help. George

  • TheColinputer The Colinputer (@TheColinputer) reported

    @Optus Hey there. Just wondering if there is anything that needs to happen to enable 5G on an excising service? I remember there used to be a toggle in the app a couple of years back. But I can’t seem to find it anymore. So I just need to pop the sim into a 5G device?

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus One example of many, I was promised years ago the poor #CustomerService we'll be improved but it has gotten worse including staff not reading feedback, promises not being kept, customers being blame etc etc etc

  • Toastywf Toastyyy (@Toastywf) reported

    @Optus aint this the garbage company that didnt send a technician to my new house for 3 months and then ditched

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    Why do companies so called #customerservice like @Optus gives answers not related to #customers enquiry & which the customers knew the answers anyway? Yes I know my account is $49 & 60GB the issue is why my account showing 119GB, as I am not paying for another mistakes of theirs.

  • BigYellowVanMic Big Yellow Van (@BigYellowVanMic) reported

    Hey @optus. Remember 2 years ago when we told you about the poor coverage at Narrabeen RSL? Nothing’s changed. One bar on 3G only. This is a suburb in metro Sydney.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    Thanks to their own #customersupport even those there is basically no support. It is less painful going to the dentist then dealing with @Optus and @Telstra.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @jack is there anything that actually works at @Twitter? As I snooze notifications from @Optus because once again the poor #CustomerService but I still get notifications

  • KathJHanley Katherine Hanley (@KathJHanley) reported

    @Optus your tech support is a JOKE - your chat bot is next to useless, and the contact phone numbers just bounce you back to the chat WHERE NO ONE RESPONDS 🤬 been in chat limbo and not even a “you’re in a queue” DO BETTER