Optus outages and service status in Joondalup, Western Australia

Problems in the last 24 hours in Joondalup, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Joondalup, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jeremy (@jez99) reported 5 minutes ago

  What an absolute joke from Telstra today. Changed companies to them from Optus over their outage a few years ago and it still happens. Had no connection all morning.

• 
  Andrew Donnellan (@ajdlinux) reported 10 minutes ago

  @OperationalInc1 at a very minimum you should need both Telstra *and* Optus to go down, no?

• 
  Adele K. Thomas (@AdeleKThomas) reported 12 minutes ago

  @footyindustryAU SBS know what their doing and I hope they never lose it again. They proved themselves the home of the world cup after Optus.

• 
  🥧 LollyBread (@LollyBread) reported 14 minutes ago

  @OneNewsAu Well he ****** up completely by choosing Optus as his partner - they are just the worst!

• 
  dan 🤞 (@Fisherking79) reported 15 minutes ago

  @jlandsme_93 The media in WA refuse to press Optus management over it. The drainage system there has issues all the time. The soil develops a slippery biofilm on it due to the **** drainage system

• 
  MichaelinMelbourne (@Michael94858047) reported 20 minutes ago

  @mdtlion FYI! The Labor Government have STILL NOT released the findings of the OPTUS OUTAGE in September 2025. DONT hold your breath for answers folks! CHEERS ANNIKA!

• 
  Tweet Whisperer David J Smith (@Ausshot3Dave) reported 22 minutes ago

  @strangerous10 And they pushed back at global roaming as well. Happens as a default in most countries. Would save a lot of problems if Telstra or Optus shared their networks when network problems arose with any communications provider in Australia 🇦🇺 @AlboMP

• 
  Supergoy (@itsgoyimtime) reported 23 minutes ago

  @JH_Otway_Ranges @FranMooMoo Hanlon’s Razor or whatever razor that states never attribute to malice that which can be explained by stupidity. Optus staff literally left a URL public that was supposed to be private and someone stumbled on it.

• 
  𝑫𝒂𝒏𝒊𝒆𝒍 𝑺𝒄𝒐𝒕𝒕 𝑴𝒂𝒕𝒕𝒉𝒆𝒘𝒔 🇦🇺 (@DanielSMatthews) reported 24 minutes ago

  @ianclarkeAU If you have a business you need both, they never go down at the same time. This was the case with Optus and Telstra cable networks decades ago, if you had both and a firewall/router that handled either bridging or failover you were never off line. Mind you Telstra did get nasty in the early days because their billing system was lazy so you could send packets out on one service and pull down data on the other thus avoiding usage fees. 🤓

• 
  Optus Help (@optus_help) reported 26 minutes ago

  @Kennedy00766502 We appreciate your feedback regarding your nearest Optus Store, Kennedy, and sorry that you had a poor experience there. I'll make sure to pass that feedback on as we are always looking for ways to improve. Please send through a DM, so I can verify your account and we can go from there. -Athan