Optus

Optus Outage Report in Karratha, Roebourne, State of Western Australia

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Karratha, Roebourne, State of Western Australia 12/17/2025 08:35

December 17: Problems at Optus

Optus is having issues since 12:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (12%)

    Phone (12%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • hashtagsammies Sammie (@hashtagsammies) reported

    @Optus have not have wifi service in 5 days now. Trying conditions during work at home situations. And no warning/notice of it happening. Please rectify!

  • preeto8 Poonam Chhibber (@preeto8) reported

    Hi @Optus I've been experiencing call dropouts and poor quality calls since early last year. Is there anyone I can contact or fill a form to see if it can be resolved? I run my own business and it's really impeding my communications - thank you!

  • epistemophagy moby dickgirl (@epistemophagy) reported

    That having been said, if you literally must use a service or will not be able to engage with basic functions and structures or society on a basic level, it should be free, so Optus, Telstra, and the rest of them should be nationalised

  • 194_luqman Luqman | 🍁 🇦🇺 (@194_luqman) reported

    @Optus can you please advise when nbn in pcode 3809 will be restored. We are on 4G backup but service is degraded. THANKS. Is it optus or nbn back haul that’s cacked?

  • angharadyeo rad meat spill (@angharadyeo) reported

    @turna23 @VodafoneAU i find the way people/businesses handle their mistakes much more revealing/important than if they never made a mistake - and albeit tedious, voda has always handled the mistakes politely, as quickly as they can, and graciously. so i rate that. can't say the same for optus

  • markymark2041 mark lloyd (@markymark2041) reported

    Hi @NBN_Australia and @Optus when are you going to fix our NBN? 48 Hours and counting #workfromhome ?? How?

  • reffrey_willis Whatchyoutalkinbout Willis (@reffrey_willis) reported

    @xssfox I'm getting about one every other day and am on Optus network

  • chooks666 Kim Smith (@chooks666) reported

    @Optus hi I have 4G wifi as my home internet and it has been very slow this morning. Is there a problem at Eight Mile Plains 4113?

  • redruby17 Dr Jos 🇦🇺🇫🇷🇱🇧💉💉 (@redruby17) reported

    @Optus What happened this morning meets your criteria to make a report. But when I go to Contact Us I get lost between the options. Please help me- I need to report this

  • ppokneb Benjamin Kopp (@ppokneb) reported

    Kingston in Australias Capital City must have the worst cellphone reception. Unable to make or receive calls. That’s not something one can expect or tolerate in a nations capital! @Optus @VodafoneAU @Telstra Do better!