Optus Outage Report in Karratha, Roebourne, Western Australia

Problems in the last 24 hours in Karratha, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  hermit3056🇺🇦🇦🇺 (@hermit30561) reported 5 minutes ago

  @Jeremy_Kirk You can't even talk to a real person from optus on the phone anymore. You have to use their stupid @optus app and chat with some clueless person from overseas. What chance there is a bug bounty? None whatsoever. They can't even admit they f***ed up.

• 
  Jill loves Jazz 🎶💧🌿🕯🌻 (@Jillwrite) reported 12 minutes ago

  @ClareONeilMP FYI .@Optus as of today are telling customers to use Medicare cards as ID Meanwhile their app doesn’t work & their overseas ‘security experts’ are hanging up if they do not know an answer to polite Qs. One gent read out a customer name & address mistaking it as an #Optus store

• 
  Jill loves Jazz 🎶💧🌿🕯🌻 (@Jillwrite) reported 14 minutes ago

  @ClareONeilMP @noplaceforsheep FYI .@Optus as of today are telling customers to use Medicare cards as ID Meanwhile their app doesn’t work & their overseas ‘security experts’ are hanging up if they do not know an answer to questions. One gent read out a customer name & address mistaking it for an Optus store

• 
  steve_wells1 (@steve_wells1) reported 15 minutes ago

  Authorities are suggesting that due to the grammar errors in the #Optus hackers demands he/she is from a non English speaking background…..if they’re going by bad grammar I’d be looking at a Queenslander!

• 
  Scratch. (@Scrxtchy) reported 15 minutes ago

  @jamiemgalea as I've blasted vodafone for in the past, their missed call system is also dogshit compared to what Optus and Telstra offer (voice to SMS/MMS), they only inform you of a missed call, which if you're out of service, doesn't display who called without querying voicemail

• 
  steve_wells1 (@steve_wells1) reported 16 minutes ago

  Authorities are suggesting that due to the grammar errors in the #Optus hackers demands he/she is from a non English speaking background…..if they’re going by bad grammar id be looking at a Queenslander!

• 
  Philippa Clark (@clarkjourno) reported 16 minutes ago

  I haven’t seen it reported anywhere, but do we know whether the Optus hack also affects other providers that use the Optus network (like Amaysim)?

• 
  Eden… (@ArachneLatro) reported 16 minutes ago

  @redruby17 @joshgnosis My conclusion is my info is included in what’s been stolen but the source documents may be different for each customer depending on what they gave Optus as identifying docs when they opened their account.

• 
  Amy Keenan (@amy_keenan) reported 16 minutes ago

  Hey @Optus two calls as a fmr customer to find out if you handed over my data to criminals - 1st demanded my dob, postcode, # and name but dropped out. 2nd said the only way is with the old account #. Pls train your calltakers properly. Also, lemme know how to find out

• 
  Natasha (@Natasha88544451) reported 19 minutes ago

  @lenoretaylor I'm an Optus customer exasperated by chat bots and poor communication BEFORE the data breach. And actually, ongoing. Today, have got 2 texts. 1: tells me my account is going to be debited shortly for this month's bill. 2: my payment's late & I'll be cut off soon. Which is it?