Optus outages and service status in Karratha, Western Australia

Problems in the last 24 hours in Karratha, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J Labs (@jnj_pro) reported 16 minutes ago

  @Optus And the session time-out keeps interrupting me when I'm talking to a customer support, I have to log in again after a while. Why is that? Can the product manager explain? The overall experience with Optus apps (Web and mobile) is painful, and a simple request would take days.

• 
  Mark Symons (@SymonsYahoo) reported 17 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  p 🪩 (@sideyisthegoat) reported 17 minutes ago

  why does freo never turn up at Optus Stadium until quarter time or half time

• 
  Humanitarianella (@BecauseImElle) reported 19 minutes ago

  Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

• 
  Eagles. Stats and random. (@EaglestatsNW) reported 20 minutes ago

  @WestCoastEagles so Milan derby at Optus. In what part of the oval are they going to situate the rather tiny pitch? And are they erecting seating on a surface that's already having problems?

• 
  Dave (@Dave87990998) reported 20 minutes ago

  Frederick has never kicked multiple goals outside optus @freodockers

• 
  Bardy Bigglesworth (@BardyBiggles) reported 23 minutes ago

  @VibewireCentral What is the business case for 6G? Can we get rid of our non services and only run on the radio network? @Optus

• 
  Humanitarianella (@BecauseImElle) reported 25 minutes ago

  @myGovau Go digital they said. What that has got us? MyGov, Telstra, Optus hacked. Stolen identities, etc. This isn't even 1% the problem. Why keep pushing something that causes many problems & stress to everyday ppl? Tracing private citizens every move is the objective.

• 
  Jason Anders (@Jet_Anders) reported 28 minutes ago

  @Optus @Optus I also have been experiencing problems with apps loading despite having 4G.

• 
  Dave (@Dave87990998) reported 29 minutes ago

  Frederick must be dropped.totally this is a loss no problem but totally freo has been exposed too weak outside optus i dont know why afl made fixture 16 to 18 games in optus stadium so u didn't find ur weakness all year @freodockers