Optus

Optus Outage Report in Karratha, Roebourne, State of Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Karratha, Roebourne, State of Western Australia 12/12/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • EntitledGayKen EntitledGayKen (@EntitledGayKen) reported

    @Optus So I am mid sentence with a support person and you lot just cut it off? You can appreciate that I have lost my patience with being treated like a lemming. Back to Telstra. You lot are shocking.

  • althalus62 Ben P (@althalus62) reported

    Optus network is down Australia wide for 91 % of customers since 6am est.

  • EvilStephMum SAB (@EvilStephMum) reported

    @Optus is your coverage down? Please update your paying customers.

  • danscottwriter DANIEL SCOTT (@danscottwriter) reported

    @Optus Phew, hope it works. Will find out when I receive the modem and try to plug in tomorrow I guess. Thank you for your help, I’ll be back in touch if I can’t get it working. Oh sorry, will Fetch TV also work with Ethernet fo you know?

  • Optus Optus (@Optus) reported

    @no_ordinaryjo Yes, the My Account login credentials will allow you to log into the My Optus app :) - Vin

  • lauren_ferri lauren ferri 🌻 (@lauren_ferri) reported

    Just another reason I'll NEVER sign up for @Optus again - cancelled NBN just to be met with a $224 modem fee I didn't even know existed and was never told about :) cheers, u suck x

  • JUSTDEVOY Just Coz (@JUSTDEVOY) reported

    @Telstra I’ve been trying to communicate with someone in the app, no luck. I’ve been on hold now for over 2 hours on the phone. Does anyone actually work at Telstra who can assist me with my issue? Otherwise @Optus you’re about to get a new customer

  • no_ordinaryjo Smith (@no_ordinaryjo) reported

    @Optus app not working - as you see from my tweets

  • Calliope1925 Calliope (@Calliope1925) reported

    Hey @Optus I got a new phone, sim and number from you last week. What's with the continual calls from gambling companies? Pokie Spins, Nikita etc. Do you sell new numbers to such companies? I have not given the number out, if this continues I will have to cancel.

  • rhennondias Rhennon (he/him/his) (@rhennondias) reported

    I’d spend literally hours parked in the driveway after I got home scrolling through my phone like a pos. But @Optus has gotten really bad that even memes don’t load anymore so I have to get out faster so I can connect to the wifi. One of these days I’ll be motivated to switch.