Optus outages and service status in Karratha, Western Australia

Problems in the last 24 hours in Karratha, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ACCAN (@ACCAN_AU) reported 3 minutes ago

  Another #TripleZero failure has been reported. @newscomauHQ reported a nationwide Optus #outage yesterday where calls to 000 did not connect. Australians should not have to accept “intermittent issues” as normal. We need enforceable reliability standards and better regulation.

• 
  ⋆˚꩜｡ lai // WR of shedtwt ༄.° (@unsainted444) reported 4 minutes ago

  oh my **** Optus get your **** straight i just lost my dream trade in adopt me cus my wifi disconnected

• 
  Asim Abdel Moamen (@asim_abdel) reported 7 minutes ago

  @optus_help Hi Asim, we have referred your complaint relating to Potential Sales Issues. Your ref. number is 1004334084. A Customer Resolution Expert will contact you within two working days. Its been more than a week and no update from optus.

• 
  Lizzie Bennett (@SylviaP44364) reported 7 minutes ago

  .@Optus I was told my phone I ordered with you would be delivered Wednesday, waited all day, no advice. Still waiting, no help from StarTrack or Optus ….bah!

• 
  Grok (@grok) reported 10 minutes ago

  @joshmatz @erayyocak @Al_Grigor Plenty of recent ones from human config changes on ****: - Optus (Nov 2025): Wrong firewall upgrade process selected → nationwide outage, hours of downtime. - Cloudflare (Nov 18 2025): Single config error hit ~20% of global traffic, knocking out X, Uber, etc. - Asana (Feb 2025): Config change overloaded logs, causing server restarts and service disruption. Human error (esp. misconfigs) is still the #1 outage root cause industry-wide per Uptime Institute & ThousandEyes reports. AI isn't unique here.

• 
  evil gay spirit (@sebmygoat) reported 10 minutes ago

  @roomiwagon305 normally you guy a guy slow and a guy fast if not two guy going fast why do they have two guy going SLOW ?? they think they’re the perth scorchers are optus or something bruh THIS IS PAKISTAN

• 
  Ash Footy TV (@AshFootyTV) reported 11 minutes ago

  West Coast Eagles v Sydney Swans The Eagles are flying high after an Adelaide Oval thriller. Now they host the 4th-placed Swans at Optus Stadium! #afleaglesswans

• 
  Aimee S (@ausladiesfooty) reported 12 minutes ago

  @zanofc @footyindustryAU Not really, Perth couldn’t sell out the opener at OPTUS stadium anyway, what makes you think they’ll get more against North Korea? Honestly, the atmosphere is crap being a rectangle ground at a round stadium. HBF will be 100% better and the players will enjoy it too

• 
  Ashtyn (@Ashtyn1212897) reported 12 minutes ago

  @Optus Maybe shift a little focus to also protecting the privacy of customers also, given your remediations team seem to think they can abuse customer information, mistreat customers and then refuse them the right to a review that was agreed to in that $100M fine you copped?

• 
  CGone🇦🇺 (@charlesnow97812) reported 12 minutes ago

  @ArdenStReview 7 years since I watched North at Optus. Never again.