Optus

Optus Outage Report in Karratha, Roebourne, State of Western Australia

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Karratha, Roebourne, State of Western Australia 11/27/2025 15:00

November 27: Problems at Optus

Optus is having issues since 06:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Wi-fi (7%)

    Wi-fi (7%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • tony_chatham Tony Chatham (@tony_chatham) reported

    @optus. I require an Australian telephone number to speak to a human in Australia about an account problem. As this is my second request, please advise ASAP.

  • BLNats Nats (@BLNats) reported

    @shaunmicallef Sounds like my original Optus Prepaid mobile account which had Free Talk for 20 mins 9pm-9am. We use to hang up after 19 minutes and call again.

  • Jason47414248 Jason (@Jason47414248) reported

    @Optus Get your **** together and reconnect my phone. Your absolute deplorable customer service where we've spent countless hours trying to resolve your problems has now left me without a phone connection. If not we buy out our 2 new apple watches & take our 4 phones elsewhere.

  • TAHRusty Huck Satchwell (@TAHRusty) reported

    @Optus Hi team, seeking urgent update. Home NBN has been down all day. Your website indicates no reported outages in this area

  • SEIFFERTOVAL DT880 Pro (@SEIFFERTOVAL) reported

    Didn't read the fine print when reupping my Optus - apparently cause my plan requires a direct debit on file you can't pay via any other method (annoying but fine) but also - I can't access a bill whether through the online self service or the app? Truly cooked stuff

  • iratethisbeer Ben webber (@iratethisbeer) reported

    @Optus what's the status with the internet outage? It's been almost 24 hours with no resolution. We are in Cammeray (2062). School holidays, WFH, not ideal ....

  • DarkcerbShaun Shaun (@DarkcerbShaun) reported

    If you're gonna interrupt the vod I'm watching every like 5 minutes for an ad could it at least be more then the exact same ad? Could the dude in the ad have at least washed his face before you zoomed in on it while he bellows about optus?

  • SteveCalveley Steve Calveley #FBPE (@SteveCalveley) reported

    @Darreng85031479 I'm watching it on optus and Jim Beglin is really pissing me off. thank **** I've just found it on Amazon!

  • SteveCalveley Steve Calveley #FBPE (@SteveCalveley) reported

    @Darreng85031479 I had to back to that ******* Berlin on Optus because prime was so bad.

  • 888flyhigh Ian (@888flyhigh) reported

    @OptusSport Treed me and then CANCEL COMPULSORY ADS ON OPTUS SPORTS