Optus Outage Report in Karratha, Roebourne, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Karratha, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Hasselhoff
(@tonymy01) reported
@terrylancashire @Optus OPTUS, please add this issue to your CSR scripts, I have been told "no, your account doesn't have autoroaming, you have to purchase manually daily" but I don't have that option as the app says I have autoroaming.1 person admitted there was a system issue with this new feature.
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Lee F
(@Leefen74) reported
The absolute arrogance from @Optus, being told in store that to renew a contract the new policy is that I must sign up for direct debit, 4 mobile accounts plus extras for years, never missed a payment. **** you optus, there are other telcos that didn't lose my data.
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TheRealKingswayGobbler
(@KingswayGobbler) reported
Your customer service problems are massive @Optus I have spoken 6-7 times to call centres, and once today face to face at North Sydney. I have been hung up on 4 times. Apparently no 4G network, and accounts have been created for us without our knowledge! Makes it hard to talk to
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Taylor
(@Protocolypse) reported
The level of anger I have right now. Going home to sleep now, only to wake up later and be angry at Optus again. Everyone in store is able to buy **** except me for some reason, so close to just changing networks, wasted a total of 5hours just waiting in stores to be turned away.
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Grumpy
(@harangue) reported
Yep and a half hours since contacting @Optus . Talking to person number 3. Still no resolution in sight.
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Tony Hasselhoff
(@tonymy01) reported
@terrylancashire @Optus I couldn't use google navigate and got very lost all due to the roaming stopping working right at the worst time.If we could engage chat,they say no problems,we fixed again for you,but I have to spend ages trying to convince them that the issue is with your system,not my phone.
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The Raven
(@The_R_a_v_e_n) reported
@simplyenergy & @optus are two of the worst companies to deal with over the phone. Phillipines & India. They have absolutely NFI what they are doing. You go around in circles after massive wait times…AVOID like the plague they are
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DK
(@DkRanay) reported
@AngelineBrasier @Optus Changed my account when they said they weren’t going to…I’m too angry to talk about it atm, I need to calm down
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The Broke Kollector💰🚫 CryptoAdvocate-ASX 🇦🇺👍
(@brokekollector) reported
@Marc_Agrippa I'm on a $180 annual epic value plan from Optus. 60gb (which I never use) but comes with unlimited calls & txt. 👍
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Grumpy
(@harangue) reported
Over an hour since contacting @Optus . Still no closer to the resolution than I was an hour ago. Pathetic.