Optus outages and service status in Karratha, Western Australia

Problems in the last 24 hours in Karratha, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Lewis (@Peter_Lewis747) reported 4 minutes ago

  @AuspiciousTimes @blu_boys @Optus Aldi uses “parts of the Telstra network “ if you read the fine details. Only Boost gives you access to the full Telstra network.

• 
  EVDownunder (@ev_downunder) reported 6 minutes ago

  @strangebaaza @RjeyTech Well, I beg to differ. My previous fold 4, S22 ultra, fold 6, the current fold 7 and s26 ultra all had or have green line screen issues while my iPhone 12 pro, iPhone 14 pro max and 16 pro max still going strong, no issues whatsoever. All cost pretty much the same but Samsung quality is subpar, and service is shite. I still ordered the fold 8 as currently it is available for $0 via Optus Harvey Norman Australia. Bet you, it will also likely have this screen issue. No matter what Samsung does, somehow manages to create overpriced paperweights.

• 
  Mark Symons (@SymonsYahoo) reported 6 minutes ago

  @ronInBendigo A clear sign that corporate management wishes to frustrate and alienate customers. No just due to the decision but principally due to the inevitable decline e to disastrous levels of customer service and systems reliability. The much reviled Optus is a case in point: dreadful customer service and numerous life-threatening outages as a result inadequate staff processes and failed procedures. I would love to see the risk assessments carried out by both companies, in relation to both real and reputation risk.

• 
  Geoff (@GeoffPAus) reported 7 minutes ago

  Why does @Optus now require a direct debit to be setup if you want to change your internet plan? I have had post paid plans with Optus for years and never an issue but now have been told it is the only way😡

• 
  Amicus Curiae (@AmicusCuri99068) reported 7 minutes ago

  gotta love the NONsensical OPTUS.. sms to tell me theyre playing with net /ph /wifi and if I have issues to ;-)))) yeah use the net... theyre taking DOWN ..to do so .. I wonder who there thought that was sane?

• 
  Crumpet of Patriots (@CastIronBalcony) reported 7 minutes ago

  @JohnWinstHoward Ah, Optus must think I've still got my data roaming on? ****. Must follow up. Thanks

• 
  liam (@wheat_slice) reported 10 minutes ago

  i’ve never even set foot inside optus stadium but why is vic media so hyper fixated on wharfie time but completely bypass the fact they have butter chicken loaded chips???

• 
  b (@_benny4) reported 10 minutes ago

  @chdyctt I cancelled a contract with Optus 10 years ago due to their relocated contact centre. Was awful, but Telstra ended being cheaper believe it or not. In saying that, communications need to be explained easy & not written by AI and signed off.

• 
  Osman オスマン 🏆20x 🇨🇨🇱🇧🇵🇸🇸🇩🍉 (@ozman024) reported 11 minutes ago

  @khalilkayalKK I had Optus subscription for free because I was an Optus customer

• 
  Khalil Kayal (@khalilkayalKK) reported 12 minutes ago

  @ozman024 Even during Ange's 2 seasons of Spurs I used a friend's Optus login.