Optus Outage Report in Karratha, Roebourne, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Karratha, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (12%)
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Wi-fi (8%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Carol Connolly
(@carolcarcos) reported
@Optus Please let your customers know I received a text allegedly from Optus saying Billing system changing with a link to update your info. I was sure it was a scam. Rang Optus customer service (confirmed not you) But seemed not to take my concerns for customers believing it.
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Alby T
(@steele_sports) reported
5 Days no service in USA @Optus We’ve rung My office has rung We’ve been patient We were promised it would be sorted still nothing Can’t call Incompetence Inefficiency #optusfail
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Joel
(@HassinJoel) reported
@Optus UPDATE: Modem still faulty. Optus promised new modem on the way. No modem. Found out it was never ordered or sent. Each representative just leaves the chat (not timing out) and then I have to fill out forms all over again. Cancelling all services.
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Maxine Larcher
(@MaxineLarcher) reported
@Optus OMG. I was on chat for an hour with a ‘customer service agent’ who took an hour to figure out they couldn’t help me.
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👻 nat bagel bites 👻
(@okayjokesover) reported
@Optus Oh no worries Jim, I just tried resetting the router again (I hadn’t tried since Tuesday bc it didn’t help then) & that appears to have fixed it, I was just thrown that the website is still saying there’s an outage, but thank you anyway!
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Simon Reus
(@ReusSimon) reported
@MichelleAMorris Given how **** Optus picture quality is you're probably better off watching on your phone
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Optus
(@Optus) reported
@steele_sports Thank you for your reply, Alby. I would recommend contacting our technical support team on +61280825678 (calls from a roaming Optus mobile phone to this number are free). Or, please don't hesitate to send us a DM so we can look further into this for you. - Medina
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Paul Fedrick
(@PaulFedrick) reported
@Optus I received an email increasing my plan cost but it also stated "Bring your partner or family onto your account and you can save 25% on additional plan costs. ,," it omits the fact it cant be a pre-existing Optus number onto your account. Very misleading marketing, pls fix!
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Cyrano
(@YourNemesis72) reported
from
Bowral, State of New South Wales
@Optus Your customer service people aren't especially helpful.
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Coach✨Craig
(@Wrongly_Excused) reported
@ShelldoHanson @Optus Nothing ever goes down does it? Just add this to the list.