Optus outages and service status in Karratha, Western Australia

Problems in the last 24 hours in Karratha, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Theofatcat (@Theofatcat) reported 3 minutes ago

  I’m wondering if Telstra Optus etc will cope on Monday 27th when all the emergency services etc are planned to be delivered to phones

• 
  Fred the Mist🌫 (@FredSpider) reported 5 minutes ago

  @jfwfreo @D_LittleproudMP Exactly. I live remotely, and the local tower broke down. It took 3 weeks for Optus to arrive. Meanwhile I used the local pay phone most days to conduct business and to phone concerned friends and relatives. Littleproud has no idea how the remote live. He’s just another National

• 
  James One 😷 (@james00000001) reported 5 minutes ago

  @JaniceB72627796 Apparently not an Optus issue

• 
  Jason I (@jason_isaia) reported 7 minutes ago

  @NizaarKinsella Aslong as its short and wet And not dry and bouncy I feel sorry for the Milan teams in perth, usually optus stadiums grass is A grade, but last few seasons its been horrible for our local sport AFL

• 
  Dave (@Dave87990998) reported 8 minutes ago

  All areas zero today not even finals week ur struggling from next month finals wtf ur going to do loss all straight and out of grand finals even u win and play grand final ur just **** no use outside Optus stadium @freodockers

• 
  Paddy (@Dabatsau) reported 15 minutes ago

  @7NewsMelbourne But you still have to go with an Aus provider as they own the leases on the spectrum it uses and are the only ones to provide service in buildings and high density areas. Optus & Telstra already can provide sms via starlink with calls and data in a few years. So no - the major telcos are not under threat.

• 
  J Labs (@jnj_pro) reported 16 minutes ago

  @Optus It is fine you don't store conversation only when the problem is solved. Otherwise it causes huge inconvenience and waste of time. Sometimes I lost history right after log in back again. How long do you actually keep it before you delete?

• 
  Optus (@Optus) reported 19 minutes ago

  @jnj_pro Sorry to hear that you're having these ongoing issues with the app and need to log in multiple times. Can you please ensure both the app and your device have been updated to the latest available software? We also recommend enabling biometrics in the My Optus App, so you don't need to keep re-entering codes. Please send us a DM if you are still needing assistance. - Joel

• 
  Greg Carver (@GregCarver39264) reported 22 minutes ago

  @realRick_AUS We need him to have a full mobile network so we can piss Telstra and Optus off forever

• 
  James One 😷 (@james00000001) reported 26 minutes ago

  @Dempsey57Jackie Optus not the problem