Optus

Optus Outage Report in Karratha, Roebourne, State of Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Karratha, Roebourne, State of Western Australia 02/27/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • katiewand0307 Katie Wand (@katiewand0307) reported

    @Optus would not recommend Optus 5g to anyone. No internet for 2 weeks and no assistance despite working from home requirements. Pitiful service for an reliable product

  • katiewand0307 Katie Wand (@katiewand0307) reported

    @Optus I’ve been on the phone to your customer service all week and still nothing!

  • TheOneGaladriel Emma 🖤💙🤍 (@TheOneGaladriel) reported

    Optus customer service is horrible

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus I guess I will never see my $7.90 you owed me in refund credit, like #Customers will never see improvement in poor #CustomerService?

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus I guess I will never see the $7.90 in credit you owe me, that would be #unprofessional and #fraud especially the number of people you don't pay the refund they are owed? @singtel

  • smperris Shane Perris (@smperris) reported

    @seamus Damn. My son has the same journey. Optus pre-paid plans are quite costly though, so I hope the Amaysim ones are grandfathered in.

  • cappoh Paul Capper (@cappoh) reported

    @Optus Hey @Optus, thanks for the reply. There is no listed outage on your page, though there is on the @NBN_Australia page. What we’re looking for is an ETA for the fix - it’s been 36 hours now and no timeline provided. How can we get an answer on this?

  • ABrucieC Brucie (@ABrucieC) reported

    @TheOneGaladriel Wtf? Optus is so **** to deal with. And you can't even make a complaint because it takes even longer.

  • millerpete Pete Miller (@millerpete) reported

    First trip away with my new phone and new carrier @Optus. While the customer service from @optus has been great, sadly I’m sitting here by the tents having to hotspot my phone to the kids to get some coverage.

  • queerdorito Daddy DeVito (@queerdorito) reported

    Love having to drive 15 minutes to get phone reception in the year 2021. I had better service living in Blackbutt QLD than I do now in Western Sydney, what ******** Optus????????