Optus

Optus Outage Report in Karratha, Roebourne, State of Western Australia

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Karratha, Roebourne, State of Western Australia 02/02/2026 02:40

February 02: Problems at Optus

Optus is having issues since 12:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • siddlaha Sidd. (@siddlaha) reported

    Can Kayo or Optus please buy the rights to show European football? I can’t stand more of Craig Foster. And who is this George RR Martin looking dude on a bad skype connection?

  • kwayiwowo 卡哇伊窝窝 (@kwayiwowo) reported

    @Optus optus is trash, never use its prepaid SIM card service, it will charge you even when you stop using it after months

  • nicolemdesign Nicole Mallalieu (@nicolemdesign) reported

    @Optus My second email address (of 10+ years) has disappeared from my account. Phone help sent me around in circles before instructing I use web chat. Web chat tells me to log in (I'm logged in) or go back to previous page.. which sends me around in the same circle. Who can help?

  • ausg0tsniper Remy Grace (@ausg0tsniper) reported

    @Optus is your recharge an addon service down

  • SUNNYSH32450486 SUNNY SHEN (@SUNNYSH32450486) reported

    @EzuieQuotes A few years ago, I used a cable network and later changed to use nbn network. But Sydney optus company still sent cable & nbn 2 bills to me every month! I paid 2 internet bills for few months then found wrong bills. I complained to Telecommunications Industry Ombudsman (TIO)🇦🇺

  • WaybackBot Wayback Bot (@WaybackBot) reported

    Optus shuts down offensive/abhorrent content

  • wade396 Tanya (@wade396) reported

    @Optus I haven’t received any emails since yesterday I’m a doctor is there a issue

  • TeresaLogozzo Teresa Logozzo (@TeresaLogozzo) reported

    @Optus is optusnet emails not working???

  • VivienneWriter Vivienne Pearson (@VivienneWriter) reported

    @Optus My optusnet emails aren't working - not since last night. Any ideas or info to share? I can see small mentions of others having similar problems so suspect it's not just me...

  • sirjuice7 @sirjuice (@sirjuice7) reported

    Can't believe after 28 years as a customer @Optus still can't sort out my bill. I get 4 separate direct debits each month plus two bills. Totally confused. Rang again at 10.50am WST and ended up in The Philippines. Then was deliberately disconnected. How NOT to reward loyalty.