Optus

Optus Outage Report in Karratha, Roebourne, State of Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Karratha, Roebourne, State of Western Australia 01/17/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • gibletsMoon Venerable MC (@gibletsMoon) reported

    @albericie @Optus It's more profitable to offer subpar customer service.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @jonooee So why call it a live chat when it isn't a live service?

  • Montechristoche Troy john (@Montechristoche) reported

    @albericie @Optus It took me weeks to cancel

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @GavinAardvar @albericie @Optus This is the trouble with large corporations, by actually taking responsibility they have to admit there is something wrong but they don't want to take responsibility so mostly blame #customers for their faults.

  • AspiridisMan AreYouSure? (@AspiridisMan) reported

    @srzizu @albericie @Optus I had the opposite, on cancellation after 12 years they didn’t offer anything or ask why. Hopeless! It only helped to crystallise my initial decision to cancel.

  • LogicalSky Timothy phy (@LogicalSky) reported

    @Telstra you literally are a telecommunications company and don’t have phone support. I’ve been trying to use your “chat” bot for 6 hours. #pathetic hey! @Optus - what’s your deals like?

  • 66jayel Julia Em 🎀 #NotMyPM (@66jayel) reported

    @albericie @Optus I've been trying to get a mobile phone unlocked since early November. Still no joy. @Optus have the worst. service. ever.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus as I am no longer a #customer so can't get a credit applied to a account, how do I get the credit refunded? Thanks

  • SusanJa39395818 Susan Jameson (@SusanJa39395818) reported

    @albericie @Optus Optus customer service is woeful. Been there.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @optus @Telstra @VodafoneAU etc why do you ask #customers and former customers to fill out surveys, when you know nothing well be done as I was asked to fill out several surveys when I suggested improving Optus poor #customerservice but nothing was done as it got worse