Optus outages and service status in Karratha, Western Australia

Problems in the last 24 hours in Karratha, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AussiEx.au (@aussiExau) reported 3 minutes ago

  Phone bills are about to bite harder - Optus, Telstra and Vodafone have told customers mobile prices will rise soon, squeezing household budgets across Australia. First, the hikes are being driven by higher network and operating costs, inflation and ongoing 5G investment, and will hit both postpaid accounts and some prepaid users. Second, timing and scale differ by provider - some increases take effect within weeks and could outpace general inflation, so expect clear monthly impacts. Third, consumer protections are limited - check your contract, know your exit rights and review small-business plans. Act now: compare plans, contact your provider for options and escalate to the Telecommunications Industry Ombudsman or ACCC if you need help. #Telecoms #CostOfLiving #Australia

• 
  Mike (@stocksworldbull) reported 3 minutes ago

  @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

• 
  Lozza! 💙💛🦅 (@lozza929406) reported 4 minutes ago

  @DylanMcEvoy Is that at optus? WTF

• 
  Nina Nikolic 💫 Kerri (@kidkerrigan) reported 4 minutes ago

  @DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?

• 
  Stevo (@jaded61) reported 6 minutes ago

  @Shaebee22 My weather app says Optus will be pretty cold, 14° down to 11°, big diff from Darwin. Hope our heroes bring the 🔥 Bloody Wharfie Time shits me to tears 😭

• 
  Tim (@Trendy_Tim) reported 8 minutes ago

  @accent_trace @ktdenise I think I had a minor mental glitch I did the calc using 24 months out of habbit, so yeah it’s more like only 500 a year cheaper, still hard to find an actual benefit to Optus/Telstra’s over priced plans. 10 years ago, you’d get an iPhone and service for $40 a month.

• 
  AndrewIn IpswichQ (@roguet1000) reported 9 minutes ago

  Thanks @Optus @optus_help .... My internet is so slow it actually reminds me of downloading a picture in the early 2000's.... Line by line....

• 
  Nick (@_nicks_tweets) reported 14 minutes ago

  @optus_help @Optus I’m trying to give you more of my money for a eSIM, however your app is horrific. My other service is a eSIM on my iPad so I can’t get a text. So I change to email, fine but then I can’t enter the code. Seriously?? Do you not want my money??

• 
  shiv 🔜 on twitch (@shivjam) reported 16 minutes ago

  @AllieHollyS I called Optus and said I would be moving to a place that offered $25 a month. I was sick of it. So they just manually changed my plan from $75 to $25 for the year…… their prices are completely made up and they can do wtf they want you just got to be serious about leaving.

• 
  Jayden (@Ballzzzz16) reported 18 minutes ago

  @Telstra @Optus So you’re no help either, will be cancelling all Telstra plans and moving to Optus in the morning