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Optus

Optus Outage Report in Karratha, Roebourne, Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Karratha, Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha, Western Australia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 37% Internet (37%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Marcorizzi83
    Marco Rizzi (@Marcorizzi83) reported

    @Rita_Saffioti Thanks! How do we find out whether we have been affected? Or as an Optus customer should I just assume I have been?

  • sirgunner1886
    Jai 🇮🇳🇦🇺 (@sirgunner1886) reported

    @andrew_the_pom @kepthallowed @Optus I think that's a pre- issue message which they haven't reprogrammed. When you say booted off, is it literally kicking you out of the chat? Either way, the stores are still available for support and/or guidance.

  • 50six
    Seven Eights (@50six) reported

    @MadsMelbourne @Optus Yeah they are. Download the form. It would have taken a normal person 20 seconds to work it out. If they're into at least their 10th month, they're an idiot.

  • CharmingPlop
    Lachlan Hardy (@CharmingPlop) reported

    @AnimaeOK @slsandpet Just b cause they weren't required to doesn't mean they shouldn't have failed to do the testing. It shows a serious lack of cyber security as a concern for @Optus which is ironic given their status as a Telco dealing with cyber security issues.

  • AnnaVidot
    Anna Vidot (@AnnaVidot) reported

    Again, as of 1 September this year, any ID check using your licence now requires BOTH licence AND card numbers, so a new card number should do it. In that original letter, Optus will notify customer it's crediting customers accounts w $42.60 to cover cost of a new ACT licence.

  • zrfk
    Zak Kirkup (@zrfk) reported

    @CamDimsey Fair point; I didn't realise it was such an issue. Still think it's a good move from the govt tho; given Optus seem to be doing so very little to help

  • chrisjoregan
    Chris O'Regan (@chrisjoregan) reported

    Even AFR have turned against Optus now, that's how you know things are bad

  • sirgunner1886
    Jai 🇮🇳🇦🇺 (@sirgunner1886) reported

    @andrew_the_pom @Optus It's like customers expect every thing to overturned and redone from the ground floor because of an issue not of their doing.

  • MukhyaDilli
    Dilli Gurung (@MukhyaDilli) reported from Westfield, Western Australia

    @dodo hi there, is dodo customer affected by Optus cyber attack?

  • 3AWNeilMitchell
    Neil Mitchell (@3AWNeilMitchell) reported

    Will the Andrews government PLEASE see hiw proactive other states have been on the issue of Optus and license detail. People are rightly worried . Help them.