Optus

Optus Outage Report in Karratha, Roebourne, State of Western Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Karratha, Roebourne, State of Western Australia 12/10/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewmic Andy Hedges (@andrewmic) reported

    OK @Optus this @NBN_Australia inconsistent service is becoming annoying when I am trying to work. When will it be back up again?

  • BenB2112 Ben Berron 🇦🇺 (@BenB2112) reported

    Mobile coverage issues in Margate QLD since last Friday. I'm on Vodafone. My partner is on Optus and experiencing the same problem. Down detector is reporting no issues. So what is the problem?

  • arose62 AndrewR (@arose62) reported

    @Optus ConnectionS - plural. Two phones, and wireless modem. Why do you think it's my "connection" that's the problem? And won't look at your capacity in Charmhaven every evening from about 8PM? I've supplied nightly speedtests, from Ookla, and within the Optus app...

  • Vanessa81114828 Vanessa (@Vanessa81114828) reported

    @Optus I have been waiting for 4 days for case manager to call to replace modem. Been with Optus 31 years and service is appalling

  • WayneOBrien9 Wayne O'Brien (@WayneOBrien9) reported

    Thanks @optus … I’ve waited for the NBN tech to front from 8 am til 12 noon .. nothing no call no contact … piss weak service.. it’s 12:06 …

  • lukemegapix Lukemegapix (@lukemegapix) reported

    @Optus Speaking offline is of no use as assistance doesn’t actually assist and real service is now merely a concept. The mobile has a cracked screen. It’s eligible to be upgraded and this has been handled seamlessly in recent years without insurance delay. Why is it now difficult?

  • Simmo1414 SIᙏᙏO ☘️🏀 (@Simmo1414) reported

    Absolute horrible service from @Optus It doesn’t matter how good a customer you have been over the many years. They don’t give a ****

  • Aussie_BB Aussie Broadband (@Aussie_BB) reported

    @GabeBrady @iTnews_au Hi Gabe, my apologies for this issue, we're unsure if it's affecting more companies than just us, however it is a known issue that's being investigated between Optus' team and our own affecting a number of number ports. Hopefully this will be fixed soon for you! -Tara

  • bangtanmum Ar 🐶💜🎨✈👑🥢 (@bangtanmum) reported

    @chdyctt @Optus I'm not expecting an apology. My teenage daughter was mortified. I actually did put on a mask as I didn't want to make a fuss in front of her. And then the idiot sales rep asked me to leave.

  • Sid_Kapoor Siddhartha Kapoor (@Sid_Kapoor) reported

    @anwarhassan @Optus Did this get resolved? I have been having the same issue since 11th as well. I was told today this is a wider problem?