Optus

Optus Outage Report in Karratha, Roebourne, State of Western Australia

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Karratha, State of Western Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Karratha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Karratha, Roebourne, State of Western Australia 12/14/2025 03:45

December 14: Problems at Optus

Optus is having issues since 04:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mittal_pk pk mittal (@mittal_pk) reported

    @Optus Very pathetic service of 5G mobile broadband frequent down n no support from Optus, If it being Saturday Sunday, their app not opening on mobile data either my account number is 62329721963. I will request to all not to have any contact with Optus. Extremely disappointed

  • old_spud OldBlindSpudFarmer (@old_spud) reported

    @Optus I have had over 15 phone calls with support. Are you suggesting one more is the charm?

  • DamiennePradier Damienne Pradier (@DamiennePradier) reported

    @Optus disconnecting ny Internet account over $6.99 when I spoke to 3 customer service reps over last 3 days and no one said a word. And I have paid over $180000 over the last 15 years. Disgusting! And my data was breached! I'm done!

  • gwynne007 A. Gwynne (@gwynne007) reported

    @TomInSZN Yep, Optus not bidding seriously on the A-League leaves a bad taste in the mouth these days.

  • SONICAIDS 𝖘𝖔𝖓𝖎𝖈𝖆𝖎𝖉𝖘 (@SONICAIDS) reported

    @Optus is there a problem with your network?

  • brianstandlick Antifa bleeding heart Union thug Brian Standlick, (@brianstandlick) reported

    @JaneCaro I haven't said it for a while but "You had ONE job malcolm" My internet is fine after years of bad internet and mucking around. I abandoned telstra (terrible) and then optus (better) and now have Aussie Broadband (excellent) after a recommendation from the guy working on the NBN.

  • bilby361 TheBilby (@bilby361) reported

    Just spent 1.5hrs on the phone to @Optus to upgrade our current modem which is constantly offline. Could barely understand the team member as he confused a simple conversation constantly and tried to add extras to an already $250 month package. Twice the money half the service.

  • 3funeShuya 🌸 Mifune（ལིཨོ་) 🚁 (@3funeShuya) reported

    Moved on to eSim with a cheap plan. Said goodbye to the awful Optus mobile plans. Used to have a plan with bigger telcos because I like their overseas roaming feature. The best was with Vodafone. $5 a day and you can use whatever you are entitled to normally.

  • davidetal58 David James (@davidetal58) reported

    @Optus my wife and I have just left your South Yarra store with a new phone. The customer service by the three young guys was exceptional. David main guy. Well done!

  • old_spud OldBlindSpudFarmer (@old_spud) reported

    @Optus pride should start with decent technical support. I have been lied to and fobbed off for over a month. You should be proud of nothing