Optus Outage Report in Tom Price, Ashburton, State of Western Australia
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Tom Price, State of Western Australia
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Tom Price and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Penman
(@Roger_J_Penman) reported
Hi @Optus we received a letter about the cyber attack breach. You got the address right but the customer name was TOTALLY WRONG. Seems you can't even get the basics right.
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Paul
(@PaulieIsHere) reported
@Jeremy_Kirk Since I'm a former Optus customer, you can just Google my details.
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iibnf
(@iibnf) reported
So... after ten hours, @optus are now saying that if I pay $4,500 they might refund me the missing/broken phone, but I'll still be out of pocket $3,000. But I can pay that off in 3 x $500 monthly installments. Or maybe I'll just be in the hole for $4,500.
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Daniel
(@N860CR) reported
@Optus Explain how a senior case manager can have such a poor understanding of your products? Your roaming doesn’t work, I can’t make outbound calls and your case managers would rather argue with me! Stop the modern day slavery and bring your operation back onshore as @telstra have
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Skye April Myers
(@skyemyers1989) reported
other options until the end when I got really upset this is our Optus treat their customers. Don’t be fooled by their messages in the Strength saying I’ve reached out to you via DM. Let’s not forget the fact that Mr Timothy Butt told me that the New South Wales government…
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Kushalappa Aiyappa
(@kushal_aiyappa) reported
@Optus I reached Service desk.. They are asking me to call Ho line tomorrow.. I been asked to go around loops now
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Hal ☭
(@winsheska) reported
Wtf is with all the australian hacks now?? Optus, telstra, aus clinical labs, medibank??
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Harry the ***** Dog
(@pgrawe) reported
@eddiemajor @Jeremy_Kirk Optus, the second biggest Telco got hacked for 9 million customer records. It made the major media outlets (we have a total population of ~25 million) because it included passport #s and license #s. Things escalated from there as other companies got hacked.
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Skye April Myers
(@skyemyers1989) reported
Thank you very much Timothy Butt from the complaints team who spoke over me, raised his voice at me was rude to me, was condescending to me and tried to force me to make a decision that would be leaving Optus and cancelling all of my plans because he was with holding…
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Christian Mitteldorf 🇩🇰🇦🇺
(@cmitteldorf) reported
@Optus Thanks, I was advised to call in first. If that doesn’t help, I’ll send a message :)