Optus Outage Report in Aberdeen, Upper Hunter Shire, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at Optus
Optus is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (63%)
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Phone (15%)
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Wi-fi (9%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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spiro
(@mrspearing) reported
@Optus Hey @Optus I’ve down as you’ve asked it’s now been over an hour for a response. Which in total has been 7 hours of waiting on you to at least attempt to provide a solution and/or just talk.
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Neil Ackland
(@NeilAckland) reported
@Optus my wife spent over 3 hours on your chat trying to order a new phone yesterday. Got right to the end and signed forms but never got a confirmation via email and the guy dropped out. I’ve tried again twice today but cannot get a response. Can someone get in touch please.
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spiro
(@mrspearing) reported
@gavinnouwens Cheers!! Optus couldn’t offer me any solutions to any of the issues. I couldn’t stay in my house for a 4 hour window on a Thursday arvo when I’m support worker. modems to 2 different addresses in 2 different states really took the cake
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Sarah Jansen
(@sarahjansencom) reported
Why does my @Optus wifi router have so much trouble connecting to a system it's physically plugged into
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Dale
(@Sui1977) reported
Password for the Vuck still not come through :/ I give up for the night. I think it might be an @optus issue. Some emails come through, others aren't(not being filtered either, I've checked).
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Madeline Lewis
(@madelinejlewis) reported
@Optus Hi there. We're getting calls about an outage in the Hunter region? One resident said there's been some local towers impacted and they can't access the internet or use their phone? Can you please give us an update?
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Rachael
(@RachaelHasIdeas) reported
@Optus hello I’m trying to activate a prepaid sim but your online form will not check identity and allow me to continue. Help please.
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Molly Lambert
(@moolaylambert) reported
@BelongAU my mobile service is still not active despite my number / account with Optus being ported over and disabled. I need this fixed tonight or I can’t work tomorrow
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Umesh and Hayley
(@umeshnHayley) reported
@Optus Great service today and no issues with the network.
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Darshy
(@Darshy11) reported
@Optus everytime i speak with @Optus customer service, i want to lodge a complaint....very poor service, gives me headache