Optus Outage Report in Aberdeen, Upper Hunter Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Aberdeen, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (4%)
Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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H. Adam in Aus 🇦🇺🇮🇩🕋💧🌊
(@AdamVW1958) reported
from
Westfield, State of Western Australia
Don't you find it a little ironic that when you call a phone company you get put on hold, only to hear a recorded message minutes later saying call back later, too busy. 😡🤬😡 #optus #fail
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vvidalis
(@vvidalis) reported
@BelongAU we've had over a hundred drop outs the last two days and now NO internet at all. Opened a support ticket yesterday and NO response other than ref#. Sent you a DM and NO response. & no call center. Getting tired of this #badservice. Maybe we should move to @Optus.
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Nick
(@borednicholas) reported
The @Optus website still sucks. The NBN plans are as clear as mud. 5G is available to about 10% of Sydney. I can't be bothered.
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Hannah Pemberton
(@hanpemb) reported
So how does one go about getting their COVID results when their phone network is down and has been for hours? Thanks again, @Optus...
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Hannah Pemberton
(@hanpemb) reported
Hey @Optus - really not a good time for your service to be down while people are awaiting covid results (i.e. me). Any indication on how long the NSW mid north coast will have to wait?
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Adrian P
(@atr3367) reported
@adamcurkpatrick @Telstra @Optus I’ve had internet, fetch TV and mobile with them for a year and honestly not had a problem. Wifi amazing, fetch TV better than Foxtel (only downer no sky racing) and when I was out of work they knocked a heap off my bills for 3 months 👌
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Gururaj Baji
(@guru_floyd) reported
@Optus Put in a port request yesterday and not yet ported. Optus chat and customer service is making me go around in circles. Can you help?
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Jack
(@xEazey) reported
Optus customer service is dog ****. Been told to use the chat option in the chat instead of going into store. Iv been left on read for over an hour multiple times and told id get an update and 3 hours later they disconnect the chat lol
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Marcella Brassett
(@MarcellaBrasset) reported
I’ve spent all morning of my Xmas eve eve talking to @Optus After 3 months of trying to fix a billing issue, they still can’t understand problem. $45 in late fees as a result. I’m on hold, and typing into their feedback form: “your app and customer service is hell on earth”
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john
(@john83232546) reported
@NBN_Australia @NBN_Australia currently we have no internet at home @Optus are saying it’s an NBN issue but we get no response. Given we have family members isolated by Covid the best we could hope for is a video link. At the moment that is highly unlikely. Very stressful.