Optus outages and service status in Aberdeen, New South Wales

Problems in the last 24 hours in Aberdeen, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Aberdeen, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  René A (@Rene_AAG) reported 5 minutes ago

  @FranMooMoo Starlink and Optus have entered a partnership"Direct to Cell" technology to Australia. Rather than Starlink launching its own separate mobile carrier service to compete with Optus, the service is designed to be integrated into existing Optus plans

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  JJ (@recursedand) reported 10 minutes ago

  @telstra hey ********: why give me free service all day to then leave me unable to recharge *still*? who is running your company? vote them out. you guys suck but you're better than optus *still* somehow.

• 
  Courty (@davo453) reported 12 minutes ago

  @TheCl0wn85 @Telstra I felt like that when i moved from Optus for the same reason. As soon as the contract is up I'll switch back, basically no service ever in my area.

• 
  Jason White (@JWhite90566) reported 13 minutes ago

  @mdtlion She sounds more like a Telstra public relations officer, than the Communications Minister. Maybe she’s grifting for a future job with them. I noticed the little dig she made at Optus by mentioning a previous issue they had had in the past, but totally relevant to today’s issues.

• 
  René A (@Rene_AAG) reported 15 minutes ago

  @FranMooMoo This is not Starlink "beating" Optus. Instead, Starlink is providing the satellite infrastructure that allows Optus to offer a more comprehensive service to its customers, particularly those in remote areas who have historically been underserved by traditional mobile networks.

• 
  Question (@Philssay) reported 16 minutes ago

  They said they'd fix it after the optus outage . Yet here we are again. Triple 0 failures . Well done anika fails

• 
  Murray (@MyNameIsMurray) reported 18 minutes ago

  I read an article suggesting that @Starlink could come to Australia as a phone service. Oh, I hope it's real. Telstra utterly sucks, has massive blackspots everywhere, is ludicrously expensive, and has terrible customer service. Optus & Vodafone are worse. We need competition.

• 
  Lyndall Robertson (@lyndall19414) reported 18 minutes ago

  @MGJ50 PEOPLE DIED WHEN OPTUS FAILED AND NO ONE KNEW 000 WAS DOWN BECAUSE NO ONE CHECKED THANKYOU SARAH SHOWING COMMON SENSE

• 
  Ladybugfunk (@ladybugfunk) reported 21 minutes ago

  @OMGTheMess She was supposed to implement a new BCP after the Optus outage. What are we paying her to do? Other than drink champagne on her business class flights? What has she actually achieved? Does anyone know?

• 
  Optus Help (@optus_help) reported 22 minutes ago

  @Kennedy00766502 Hi Kennedy, sorry to hear you have yet to receive an eSIM to activate your service. I can appreciate that this is not an ideal situation. Did you get an email with additional instructions for downloading your eSIM? Alternatively, have you tried logging in to your My Optus app and going to Account > SIM Management > Activate eSIM and follow the prompts. If the above doesn't seem to work, feel free to send through a DM, so we can confirm a few more details and see what the next best steps are. -Athan