Optus Outage Report in Aberdeen, Upper Hunter Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Aberdeen, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (10%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Winton Rose
(@KarenGarrard12) reported
@OptusNewsRoom @kbrspace Kelly, I'm not sure what you know about Optus customer service but it is non-existent. I have a 92 year old neighbour in Sydney who has been without a phone service for two weeks and still nothing. Can you help?
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Ken 🐨🐨🐨
(@vaughan_k) reported
If @optus staff through the app didn't follow a script then maybe #customers would get help that they needed and not what staff gives that had nothing to do with customers issues?
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Matthew #AtHomeYouMustStay Murphy
(@MattM_78) reported
Hey Perthites, if you haven't anything to do on the next 2 Sundays, get down to Optus Stadium from 4pm to 8.30pm. There is a Christmas Markets event with food trucks, general product stalls as well as various roving activities and two Christmas movies shown on the amphitheatre
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bprandall
(@bprandall) reported
@Optus My home cable Internet is down. I’d message you through the Optus app on my iPhone but whenever I tap “Message us”, the app crashes.
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BeezKneez
(@amb200560) reported
@justbyron @Optus Ummm wtf?
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Johnny Rotten
(@Fipty) reported
@optus Phew! In less than a month we'll be moving into a house with NBN capability, and won't have to put up with your 4g/5g modem nonsense! As usual, this message is brought to you by the Telstra network because your crap "service" is functioning like the Wallabies: hit & miss.
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uouuɐq ʇʇɐɯ
(@ttam) reported
@Optus is there a known issue with Samsung S20 not able to make/receive calls? Getting run around in circles by Optus stores with no straight answer
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus I know you are keen to assist, but sending answers you want to give and not related to a customer question is not assisting but is actually annoying.
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Saul Bosch 💧
(@Erica_Betz) reported
@Optus Is there any hope that the support crew who answer cries for help when you have no internet or landline will ever get a clue. 5 hours on the app and had to come up with my own resolution: plug in the old modem which was replaced in August 2020
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Ken 🐨🐨🐨
(@vaughan_k) reported
@optus more issues, for my post paid account it supposed to be $49 for 60GB, but it seems my other prepaid service was changed back to postpaid but 60GB was not removed so basically I got 120GB but I am not paying for 120GB only for 60GB.