Optus outages and service status in Albury, New South Wales

Problems in the last 24 hours in Albury, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Albury, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warren (@Wazzels5) reported 3 minutes ago

  @Optus gee what an awful service, been a customer for 24 years and I’m about to leave just because your business wont let me pay manually like i have for 24 years. Just awful. Not once have i asked for anything. Where is the loyalty to loyal customers??

• 
  ǝllǝɥɔᴉɯ 🤷‍♀️ (@Mishelle0918) reported 3 minutes ago

  Two & a half hours on several chats with @Optus staff & still no resolve. This is fkn bullshit customer service when your staff “Frankie” has changed us to the wrong plan (for upgrade of modem).

• 
  ⭑zoe⭑ (@wastethezoe) reported 4 minutes ago

  never wear the stealth kit at optus again what is this curse

• 
  AliciaGJ 🖤🤍 (@aliciagjones) reported 5 minutes ago

  Is @Optus internet the worst on the planet?!!!

• 
  Eddy ≅ (@e6dym) reported 6 minutes ago

  @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

• 
  Arnav Sharma 🇦🇺 (@arnavsharma) reported 8 minutes ago

  Optus privacy breach hits 51k White Pages cases; architecture takeaway: enforce zero-trust, data minimisation, and robust access controls to reduce blast radius. Align incident response with ACSC guidance and SOCI Act obligations. #auscyber

• 
  AL (@asewell6) reported 10 minutes ago

  @Optus you are most annoyingly difficult business to deal with. 15 years a customer and being treated like joke comedy routine for two days to change an internet plan. Then they ring you after work while driving saying can read the code back from the app.

• 
  Optus Help (@optus_help) reported 13 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  Optus (@Optus) reported 17 minutes ago

  @LydiaAmesha Sorry to hear you may be experiencing issues with your Optus internet. If the issue is only persistent whilst viewing the SBS stream, it would most likely be an issue on their end. However, if you are facing issues with your Optus network in general outside the SBS stream, please send us a Private Message, so we can look into the issue for you further. -Jay

• 
  neyssi (@PraveenRaj91110) reported 17 minutes ago

  @PrakharCSKian @Goatlism I think it was final day , WACA know for these dry pitches and there was heatwave so the pitch developed cracks,now there is no problem cuz they shifted to optus