Optus outages and service status in Armidale, New South Wales

Problems in the last 24 hours in Armidale, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Armidale, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stoffs (@stoffstoff) reported 5 minutes ago

  @Suzanne92939731 @ruicharadrius Your problem is using optus

• 
  Mike (@stocksworldbull) reported 5 minutes ago

  @TeamYouTube I contacted Optus team. They said the issue is at YouTube end. YouTube support need to refresh the sync for me. Please help. I have been paying for my optus subhub services since October 2025 and haven't been able to use youtube premium because it shows inactive on YouTube app.

• 
  JoshAtticus (@joshatticus) reported 7 minutes ago

  @itsiclassic Waaaaaay harder, my Galaxy S21+ died after I tried replacing the battery myself, and my carrier Optus made it hell to replace my eSIM, I had to wait in a store for 2 hours, and the store couldn't even do anything so they just let me borrow their store phone to call support 😭

• 
  glitch_sun (@glitchsun_) reported 7 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  Anssi Tal (@AnssiTal) reported 8 minutes ago

  @optus you don't allow me to cancel my mobile number and are forcing me to keep paying. I want to cancel, how can I do that? I left Australia last year. Your customer service agents say that to cancel I need to return to Australia and physically present at an Optus store.

• 
  Oliver J (@oliverjanik) reported 9 minutes ago

  @loftwah I will never understand people who stay loyal to telstra or Optus

• 
  Robert SpeedBird (@SpeedBirdEU) reported 11 minutes ago

  @AusSpaceAgency @raytracer_co @Optus I know Canadian teams capable of building this. They just never get the runway. Three years to live satellite ops is unthinkable at home.

• 
  Hugo (@Chilka_) reported 11 minutes ago

  I wanted to apply but I'm sorry the UX is ridiculously bad. @Optus just give an email i can reach and send all the info and my cv bc I'aint gonna talk to this damn bot and wait 5 seconds each time i put an info. It took me 1 min just to fill my basic account info.

• 
  Optus Help (@optus_help) reported 15 minutes ago

  @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

• 
  josh (@josh51778374543) reported 17 minutes ago

  @Optus hey it's been 8 weeks and you haven't fixed the towers for home internet 5g I have been complaining and you guys say it's being fixed but it's taking forever I can't play video games online my connection drops in and out it's treble fix it Mornington