Optus Outage Report in Armidale, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Armidale, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Armidale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (55%)
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Phone (19%)
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E-mail (10%)
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Total Blackout (8%)
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Wi-fi (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Smith
(@DeSchmidtty) reported
@Optus Hi there Optus. Hav been trying to cancel a service now for more than two months. An IT error (at your end) is preventing this. Still being billed! Currently making contact for the 13th time to try to fix this. Any chance of a resolution?
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Harry Anderson
(@hrryndrsn) reported
@Optus Eventually gave up and took the train into the city to visit the #Optus "flagship" retail store in #SydneyCBD on George st to try and cancel. Thats what i had to do to cancel. Go in person to a physical store and get help from a poor #optus employee
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Harry Anderson
(@hrryndrsn) reported
@Optus I tried to cancel through the soul crushingly bad @optus "customer support" "instant" Chat, the agent there sent me an info form that that wouldnt open. The agent had no idea how to fix it lmao #OptusSport
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Harry Anderson
(@hrryndrsn) reported
@Optus Thanks for the reply @optus lol. Honestly just feel bad for the employees LMAO. Its all going in a TIO complaint i guess sigh.
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Hamilton Horner
(@HornerHamilton) reported
@Optus It occurs to the whole suburb. All our neighbors have similar issues. Not dealing with tech support. Sick of doing it. Just gonna make the switch to people who don't take the piss and are upfront and honest
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Lawrence Robertson
(@lawrence_rob) reported
from
Melbourne, State of Victoria
So it’s now 3 months since I started my ‘relocation’ with @Optus who keep pointing to @NBN_Australia and vice-versa. We are broadband ready but not recognised. Surely @kbrspace we can do better to help a loyal customer move to a new home. Asking for help and assistance #Moving
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Charbel
(@charbelissa_) reported
And @Optus please do not tell me to reset the router and monitor the connection/speed. I’ve done this multiple times. I’m not an idiot. This is all on your end
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matty 🏳️🌈🇦🇺
(@mattRan) reported
What do I mean? Telstra and Optus, overwhelmingly, have no record or status system that gives them status on *most* of their copper networks. They know that it’s broken, susceptible to water logging and damage, but they don’t have any way of knowing exactly where these areas are.
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Obster
(@AdamOb1) reported
@Optus I have tried to cancel a plan with you twice now once in store and was refused, once on optus chat via myaccount 4 days ago was told I would receive an Email within 24 hours confirming cancellation and still nothing, what do I actually have to do to get my plan cancelled!?
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Harry Anderson
(@hrryndrsn) reported
@Optus Finally after 20min the "business specialist" picked up a landline phone from 1991 and dialed the Philippines assuring me "these guys are the only ones who can cancel your service". Wow @Optus it's shockingly bad, you've lost a customer for life.