Optus

Optus Outage Report in Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Ballina, State of New South Wales 05/31/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Jessicachelsie Jessica (@Jessicachelsie) reported

    Anyone else having issues sending photos over text on Optus?

  • niallburke3 niall burke (@niallburke3) reported

    @optus hi, when I login into the myoptus app, I just get a “switch services” screen asking me to logout for assistance... I’ve just signed up to your nbn service in a new location, I was previously signed up at an old location

  • ciga2004 ciga2004 (@ciga2004) reported

    @optus how can I cancel my broadband service online?

  • 0watchthisspace db (@0watchthisspace) reported

    @Optus so bad I am going to cancel after 1 day no coverage no customer service no one answering phones #auspol @ScottMorrisonMP has his head so far up his arse that he wouldn't know what was going on in his own country. How far behind the rest of are we now #ScottyFromMarketing

  • ciga2004 ciga2004 (@ciga2004) reported

    @optus how can I cancel my broadband service online? I donn't wanna waste time on your bots.

  • jackiechan162 Jack Diehm (@jackiechan162) reported

    @jordanmcinnes26 @Optus Agreed. Have the exact same issue, they just blame it on congestion. Which is even the actual problem

  • Flint_Property Brooke Flint (@Flint_Property) reported

    @Optus your customer service is the worst!!! I have been on hold for 40 mins. And I’m still waiting to suspend my Optus internet service for 3 months. I then keep getting your ridiculous surveys which I put 0 in and I get nothing back!

  • ICECOLDKOP lfc basement worker (@ICECOLDKOP) reported

    My new year resolution is to stop reading the bait Optus sport put out because it pisses me off

  • Igottatweetthat Jay Luc (@Igottatweetthat) reported

    @Optus when are guys going to fix ********-up you created with your "repairs" in December in Albany Creek? Or do we all have to change providers?

  • 0watchthisspace db (@0watchthisspace) reported

    Second tier provider old technology got a s*** service @Optus first tier provider new technology and no f****** service no f****** service you useless ***** #auspol2021