Optus Outage Report in Ballina, State of New South Wales

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

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Problems in the last 24 hours in Ballina, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

1. 

   Internet (57%)

2. 

   Phone (23%)

3. 

   Wi-fi (10%)

4. 

   Total Blackout (5%)

5. 

   E-mail (4%)

6. 

   TV (2%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• I'm a Unicorn (@woopdedoo652) reported a minute ago

  Has anyone had issues with Optus text messages not coming through until hours later? Unsure if it's a service issue or my phone.

• xye (@real_xye) reported 3 minutes ago

  @dpho17 @Optus Mate, I feel sorry for you. Unfortunately they don’t buy it if you lodge the complaint to the TIO, they don’t care! It’s perfectly fine if they lose you as a customer, because they don’t worry about their customer base. They would say sorry but they don’t care.

• Sonny Gilbert (@SonnyGilbert15) reported 5 minutes ago

  @Optus I have been with Optus for over 10 years but I get no help, good to know

• Luke Maddigan (@MaddiganLuke) reported 5 minutes ago

  @Optus After 4 years with optus I am ready to get rid of them, they have just gone terrible and untrustworthy, their customer service is terrible at the moment and can not help with the slightest issue.

• Susan Metcalfe (@susanamet) reported 9 minutes ago

  Telstra and Optus internet on phones still not working though, really a problem when you can't access any news in middle of flooding emergency

• Eli (@Elivvon) reported 11 minutes ago

  @Optus @sydneymardigras fix your internet, how the hell am i getting 800ms latency and higher??????

• jmag (@jmagjmagjoda) reported 13 minutes ago

  @sintel @optus - what is happening ???? - all week now the weekend ???? - what’s our service in eastern Sydney ? Answer the phone !!!! - why aren’t other carriers experiencing this ? - answer you customers ! @Optus

• Susan Metcalfe (@susanamet) reported 13 minutes ago

  i know pointless trying to get answers from @Telstra but really disappointing still mostly no mobile internet access for past 24 hours (texts and calls ok). Neighbours with @Optus also same. In flood emergency makes much harder. Optus home wifi is working now with power back on

• C Liøn (@CARLYLIONE) reported 16 minutes ago

  @optus I have no service AGAIN. 3rd day in a row now

• jmag (@jmagjmagjoda) reported 16 minutes ago

  @Optus Please have customer service phone me ,they canceled my appointment and didn’t tell me - that another 4 hours waiting for Optus !!! Optus is not behaving like the second biggest telco in Australia ??? - they need more staff on phones and less excuses - #Optus