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Optus Outage Report in Bangalow, Byron Shire, New South Wales

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Bangalow, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bangalow, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Optus

Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • estherchinmedia
    Dr Esther Chin (@estherchinmedia) reported

    @Optus Thanks. I have spent 1h today with 3 staff and another 1.5h with another staff, and my issue still isn’t resolved!

  • Nick_Roberts74
    Buckets (@Nick_Roberts74) reported

    @Optus Your system is ridiculous. I’ve had multiple goes at setting up voicemail and it never works for more than 5 minutes. Sick of your useless service and we’ll be looking elsewhere I think. No online support via the app as it’s not working either.

  • ronak_pij
    Ronak Patel (@ronak_pij) reported

    @Optus Hi Liam, I am still getting told somone will call you back within a day. And then they will discuss resolution. So, by the time someone calls - the other departments will be closed and I will be sent into oblivion again.

  • apparition100
    Apparition100 (@apparition100) reported

    @Optus I got a sms from Optus saying my area will have internet outage tomorrow from 7am to 3pm. Since I don’t have Optus mobile hotspot and need the internet for work tomorrow, what are my options?

  • deathbeher
    kiki 𖤐 (@deathbeher) reported

    @Optus #optus how ******** did my 150gb of data get chewed up in under 8 months when I DONT EVEN USE MY PHONE WHEN IM OUTSIDE THE HOUSE

  • robtoddler
    Rob Toddler (@robtoddler) reported

    This Optus presenter seems to have never watched football before. She's calling them 'Hibernian and The Hearts' and said Celtic and Rangers were the only two undefeated teams in SPL after two games (How did Hibs and Hearts get 4pts then?)

  • nbbslfc
    Chris* (@nbbslfc) reported

    @OptusSport you are a joke. If you're going to have a PAID SERVICE with ads, then it should be a free service. What a joke that you have to pay for Optus Sport only to have intrusive and unskippable ads come up while you're watching something + they're like a minute long. 🤡

  • StormyAUS_
    StormyAUS (@StormyAUS_) reported

    @tripznsa That’s their solution? 🤔 @Optus surely you can do better than that?

  • Bunba
    Julie-Anne Adams (@Bunba) reported

    @Optus at NGV On St Kilda Road in staff room I can't get any Optus reception to make or receive phone calls, messages or data! People also say they can't with Vodafone too. Other Optus phone people say the same. Can u pls try to fix up?

  • brian1965mc
    Brian (@brian1965mc) reported

    @Optus I just like to say how upset I am been with optus 5 bloody years. The put my nbn plan up by 10 dollars a month no email or text or phone call very poor customer service I have had a gut fall of this crap I will look for a new provider