Optus Outage Report in Bangalow, Byron Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Bangalow, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Bangalow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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TotallyObjective
(@JSAustralia) reported
@albericie @Optus 25m? Guess what I was on live Chat with Telstra for more than 3 months to sort out a billing issue
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P Diddy J
(@Paddy2031) reported
@albericie @Optus Emma I’m lodging a complaint with the ombudsman for an issue that dragged for 4 months. They are so big an organization that can’t work amongst each other to get things done
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Sandra
(@srzizu) reported
@albericie @Optus I cancelled Foxtel recently and the experience was traumatic. I was repeatedly grilled as to why I was terminating an account I had opened 22 years ago. When I told him, he refused to accept it. I had never been rewarded for loyalty and now it as if foxtel had done me a favour.
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Joost call me Andy
(@Musing_Dayzed) reported
@albericie @Optus Switch to Aussie Broadband Emma. Honestly. You won't regret it. No lock in. An actual Australian call centre and they do go above and beyond to try and help. I left Optus be NBN transitioned and was the best thing I ever did.
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Jaron Sutton
(@Soupnoldclothes) reported
@albericie @Optus I lost a week of my life trying to cancel an Optus account. I'll never go there again.
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E Ferrier
(@eneferri) reported
@albericie Yes that is why I joined Twitter ! Frustration with Optus- got a response & help quickly after hours of futile calls.
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Angela. Rubin
(@rubin_angela) reported
@albericie @Optus I’m having issues with Telstra. The entire communications industry seems insistent on stopping communication..Telstra is the worse.. Good luck. I’ve had better luck with Optus
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Ruslan
(@Ruslan11431897) reported
@albericie @Optus After 16 phone calls to stop charging me to service they didn’t deliver, I had no option but to cancel my credit card. After 4 months they referred me to debt collectors. Matter wasn’t resolved until I complained to Ombudsman, after which they resolved it to my satisfaction
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Steven Sealberg
(@sorrentoseal) reported
@albericie @Optus Because we outsourced to cheapest countries to look after our customer servives.
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catestjohn
(@catestjohn) reported
@albericie @Optus So frustrating. We cancelled our Optus service 18 months ago yet we can’t cancel the monthly email bill, which tells me I am $53 in credit. Rang again today and was promised by the lovely Filipina that my account was now sorted and the cheque is in the mail!