Optus

Optus Outage Report in Blackwater, Central Highlands, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Blackwater, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Blackwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Blackwater, Central Highlands, State of Queensland 12/12/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_parker_wa Chris Parker (@chris_parker_wa) reported

    @Optus Why have you not encrypted your customer data?

  • chrisjensenj Chris Jensen (@chrisjensenj) reported

    Strap in folks. I'm trying to claim the credit protection from the #OptusHack and who needs #DarkPatterns when you're Optus customer service?

  • heyheyitsalan Alan Cantona (@heyheyitsalan) reported

    Congrats @Optus on losing me as a customer today over $7.58 discount l was asking for to upgrade my phone and plan. You breach my privacy and won’t come@to the party over $8.00 Nice work! Great customer service.

  • mikesnft Mike (@mikesnft) reported

    @emma_web3 Nah that’s cap because the internet is **** here and the live chat help from Optus is horrendous so you would defs need to leave the house to go to a shopfront and complain

  • TMFScottP Scott Phillips (@TMFScottP) reported

    @Tristan74290800 Maybe. But to assume others are better because Optus was hacked - and/or that there are necessarily more holes and/or bad luck... ...might be recency bias in action.

  • MickyJ62581957 MickJ (@MickyJ62581957) reported

    @PaulMeekPerth I reckon the #optushack hackers that stole all of #optus customer data should send them all a Christmas card and apologize for the stress they've caused.

  • RMinns Ricky Minns (@RMinns) reported

    @Optus I don’t appreciate your customer service telling me to find another service provider whilst over the phone to them telling me it’s going to take 3-6 months to fix 4G phone towers I’m having 4G internet issues in my area 2 bars of 4g is not good I’m getting 4-6mbps on 4G.

  • _maxius_ _MaX_ (@_maxius_) reported

    You'd think @optus would increase customer service hours so they don't appear to be totally **** at the 'customer service thing' after the whole 'keeping your personal data secure thing' went sideways, but NNNNNOPE

  • JayMG2205 Jaywalker Blue (@JayMG2205) reported

    @lesstenny @Optus and their complete incompetence and woeful customer service.

  • NGan_989 N!ck (@NGan_989) reported

    @Optus how can i get rid of your phone contract post the data breach? I don’t want to pay for remaining contract amount or penalties. Because of your bad cyber practices i am suffering.