Optus outages and service status in Blackwater, Queensland

Problems in the last 24 hours in Blackwater, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Blackwater, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

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  Jan (@bimmyjartel) reported 5 minutes ago

  @JohnnyinternetI @WestCoastEagles AFL had nothing to do with Optus build. Such a stupid comment.

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  J Labs (@jnj_pro) reported 6 minutes ago

  @Optus Is it possible to have more visibility to how @Optus 'improve' its user experience, as a 10+ year user, I'm feeling the quality of your service and apps is downgrading overtime, and there is no sign of going up.

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  Yvonne Gunn (@YvonneGunn) reported 6 minutes ago

  @EVERALDATLARGE Many have said their Telstra provider phone worked but not their Optus. I even saw one question regarding Vodafone. Is it a provider issue perhaps?

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  BRODA (@RazeBannon) reported 8 minutes ago

  Ask Grok: Can ISPs block VOIP? Yes, ISPs can block Voice over IP (VoIP) traffic at their network level, and many do so in practice. This is technically feasible using tools like port blocking, deep packet inspection (DPI), and other traffic management techniques. How ISPs Block VoIP ISPs control the core network infrastructure, so they can inspect and filter traffic before it reaches customers. Common methods include: Port-based blocking**: Traditional VoIP often uses specific ports like UDP 5060/5061 for SIP (signaling) and a range of ports (e.g., 10000–20000) for RTP (media/voice). ISPs can simply drop traffic on these ports. Deep Packet Inspection (DPI)**: This examines not just headers but packet contents, signatures, packet sizes, timing, and protocol behavior to identify VoIP even if it uses non-standard ports or obfuscation. DPI can dynamically detect and block SIP, RTP, or app-specific patterns (e.g., Skype, WhatsApp calls). IP address or domain blacklisting**: Blocking known servers of VoIP providers. Protocol anomaly detection or traffic shaping**: Dropping or throttling UDP-heavy, low-latency streams typical of voice calls. Real-World Examples Certain countries and carriers (e.g., in the Middle East, Morocco, Philippines, or places with state telecom monopolies) block VoIP to protect traditional phone revenue or for regulatory reasons. Mobile providers like Optus 4G or others have blocked SIP traffic. Corporate/school networks or bandwidth-limited ISPs sometimes block or deprioritize VoIP to conserve resources. China has historically blocked VoIP, though workarounds emerged over time. Limitations and Challenges for Complete Blocking Encryption and obfuscation**: Modern VoIP (e.g., over WebRTC, HTTPS, or apps like Signal/WhatsApp) is harder to detect reliably. DPI isn't foolproof against randomized ports, variable packet patterns, or VPN-like wrapping. VPNs and tunnels**: Users can often bypass blocks by routing traffic through a VPN, which encrypts and hides the VoIP signature. Evasion techniques**: Providers and users adapt with port hopping, STUN/TURN servers, or proxies. False positives**: Overly aggressive blocking can disrupt other UDP-based services (gaming, video streaming). Complete, unbreakable blocking is difficult long-term without also harming general internet performance, but partial or effective blocking for most users is very achievable. Why ISPs Do This Reasons include protecting legacy telephony revenue, complying with regulations, managing bandwidth, reducing congestion, or enforcing content policies. In summary, yes—ISPs have both the capability and precedent for blocking VoIP, primarily via DPI and port controls, though motivated users can often circumvent it. If you're dealing with a specific ISP or scenario, details could help narrow down options. TCP/IP allows spam filters at the node level. This is one small example. TCP/IP remains neutral and ethical.

• 
  Optus Help (@optus_help) reported 10 minutes ago

  @Joshdabagger Hi Josho, apologies for any inconvenience this may have caused. Optus is reducing the number of mobile plans across its product range to simplify our systems and processes so we can provide an improved service to customers. If you have any further questions or concerns around this change, please feel free to send us a Direct Message. Aman

• 
  A T (@AJT2010) reported 10 minutes ago

  @lozturnner Why would you want to hand out Bibles? If you tried to hand me a Bible outside Optus on Bourke Street, I would be offended, and harass you until you left the space. What ******** do you know about IRAN? I find YOU strange

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  anthony, underclass prole cat, edwards (@anthony45052793) reported 10 minutes ago

  @MichaelRuyg i had to get starlink service for power outages to maintain some ability to contact emergency services if needed. i have backup power. mad not to in a bushfire and flood prone area, sadly nbn co, optus, vodafone and telstra are clearly incompetent.

• 
  Kim, Car Thief in Texas (@CarThiefinTexas) reported 10 minutes ago

  @HappyNacho73 I've got two numbers and the Telstra one on e-sim was very loud compared to the Optus network one.

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  Just me (@Justme136160) reported 13 minutes ago

  @ALeighMP Didn't get it. iPhone. Optus. On. Fail.

• 
  Katrina Larsen (@KatrinaLarsen) reported 15 minutes ago

  @optus_help I’m not entering my personal details to one more Optus representative. This needs to be escalated to the Ombudsman. No one can respond or communicate with me about this issue. And there has been absolutely no effort to restore services.