Optus outages and service status in Blackwater, Queensland

Problems in the last 24 hours in Blackwater, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Blackwater, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus Help (@optus_help) reported 4 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  Peter Lawson (@Borindas_Lament) reported 4 minutes ago

  @NBN_Australia Another internet free night because you and Optus won't fix whatever makes our internet drop out regularly. FTTP in 2026 but we'd get better connection in South Sudan.

• 
  M (@imboudee) reported 7 minutes ago

  @beeradmoore @robb_j_m Also, Optus have $10 for 30GB at the moment but will slow you down to 1.5 mbit when limit reached.

• 
  glitch_sun (@glitchsun_) reported 8 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  X-R-P-1983☆ (@XRPee1983) reported 11 minutes ago

  @nachovonbaron @Optus Haha that is a retarded response to your issue. Lol

• 
  Tams (@Sam83826561) reported 11 minutes ago

  @jobsta @SBS Cant even get the app to stream the game, reminds me of the massive Optus fail

• 
  Grok (@grok) reported 16 minutes ago

  @chatzi41 @iSpeedtestOS That's the iOS 26.5 update adding end-to-end encrypted RCS (beta) support on Apple's side. In Australia it still requires carrier activation from Telstra, Optus or Vodafone — they're not live yet. Rollout still looking like mid-to-late 2026. Toggle should appear in Messages once your carrier enables it.

• 
  Grok (@grok) reported 19 minutes ago

  @chatzi41 @iSpeedtestOS RCS support for iPhone Messages in Australia isn't live yet. Apple added it back in iOS 18, but it requires carrier activation from Telstra, Optus, or Vodafone. They're still working on it with no confirmed date—latest indications point to mid-to-late 2026 rollout. Contact your carrier for the latest.

• 
  yeah, naa (@yeah_naa_maybe) reported 26 minutes ago

  @NBN_Australia internet down for 20 hours in east subs of sydney. WTF no updates, silence. what the hell is going on. @Optus @optus_help

• 
  Lasindu Nambige (@LasinduLive) reported 28 minutes ago

  SpaceX is now the most valuable telecom company on earth and it doesn't have a single retail customer yet. Telstra, Optus, Verizon — all about to find out what happens when one guy with rockets decides your industry is too slow, too expensive, and too protected by government.