Optus outages and service status in Blackwater, Queensland

Problems in the last 24 hours in Blackwater, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Blackwater, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kevin Chen (@Defiantclient2) reported 2 minutes ago

  @antti_engineer @Telstra Signal strength is logarithmic. An additional 3 dBm can be a big difference. @Optus, a partner of Starlink, is claiming that the -115 dBm level is essentially unusable. And there are live measurements where Starlink hovers slightly above and below that number. Also, just look at the measurement in your own app there. The -112 dBm is about bordering going dark red and your own app describes -112 dBm as "Poor".

• 
  lolz (@TacticalPhalanx) reported 5 minutes ago

  @OrgAust @Optus Theses days their data is very bad.

• 
  Bobby M (@BobbyMPharm) reported 5 minutes ago

  @Optus network between Ballarat and Melbourne… absolutely woeful! Switched from @Telstra last year, not sure it was the best decision… although they weren’t much better. 3rd World network. #shameful #dobetter

• 
  KatyCatJess (@Katy_Cat_Jessie) reported 6 minutes ago

  @Optus told me i could have s refund on my nbn bill after i told them i was going to ACCC and then conveniently the chat got disconnected (my mobile service also with optus. cant wait to be finished on that contract!) then its off to literally any other provider

• 
  Queen Takipo (@AjTakipo) reported 7 minutes ago

  Damn optus useless

• 
  Marquis d'Killara, Duc du Centre-Ouest (@pfbt) reported 10 minutes ago

  @Optus It’s clearly a case of the building blocking signal. Signal is Ok outside ( in parts). You meed more transmission towers

• 
  Perla (@P__WalleyXx) reported 11 minutes ago

  @Optus hi, feel like i lost my pre paid number because i was unable to recharge during this help?

• 
  ACCAN (@ACCAN_AU) reported 11 minutes ago

  Another #TripleZero failure has been reported. @newscomauHQ reported a nationwide Optus #outage yesterday where calls to 000 did not connect. Australians should not have to accept “intermittent issues” as normal. We need enforceable reliability standards and better regulation.

• 
  Jay Jay (@JayJay1094727) reported 15 minutes ago

  @deniseshrivell 5G modem has never worked better. I then found out they tried the same thing with my dad and he fell for their reasons. He has an old computer that doesn’t even reach the speeds the NBN plan they put him on can reach. Boo Optus Boo iiNet!

• 
  mike shanahan (@the_shagman) reported 17 minutes ago

  I will be calling the ombussman this week after repeated requests to @Optus to fix an issue at my house have been ignored