Optus outages and service status in Blackwater, Queensland

Problems in the last 24 hours in Blackwater, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Blackwater, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Jones (@eevblog) reported 4 minutes ago

  @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

• 
  Ananda Nepali (@anandanepali99) reported 7 minutes ago

  @AlboMP I paid Optus ~$40 every month for a full year, and now I couldn’t able to cancel my SIM service. It’s incredibly frustrating and unnecessarily difficult. Services should make it easy to cancel if you’re not happy with them - not trap customers like this. Optus, sort this out! 💸😤

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 10 minutes ago

  Deadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted

• 
  ₽᷀᷁᷇᷈€₸€₹₲̻͉̥͊̽ (@p_terg) reported 11 minutes ago

  @SocialPiranha3 And then, doubtless, gave you a fake name and position number when you called his threat out I had an incident where an Optus operator made all manner of promises but, when I called back, no notes, no names, fake ID and number Telco ombudsman became involved

• 
  🦺 Benedict Harris (@benedict303) reported 13 minutes ago

  @Optus we were on the phone to OPTUS for THREE HOURS to some operator in India, we just wanted to move to a faster NBN plan, and they could not migrate our old account over. NIGHTMARE and Optus are outsourcing their support to useless people in India

• 
  Harry Gregory (@Hazkypreos) reported 14 minutes ago

  @RFC_Centre One thing I found interesting watching the game at Optus. Time after time Sonsie was manning two players when the dockers were coming out of defence and usually stuck between both of them. There was never any backup from another team mate. Other than one error he had a good game.

• 
  michael vincent (@evilfunkydude) reported 17 minutes ago

  @optus_help what is going on with the Optus app and logging me out now I can’t sign in because of some issues on your end

• 
  Jono (@jonokik) reported 17 minutes ago

  Question for the internet, why is Optus Stadium is such bad knick? #AFLFreoBlues

• 
  zubimendi lover pro max extra (@ahs41h) reported 18 minutes ago

  @m1nhaxo I use bloody Optus and I’m a gamer and wifi is very important to me and my room doesn’t even have an Ethernet port you don’t understand how bad I wanna break my controller everyday

• 
  🇦🇺 AUS Silverback 🇦🇺 (@NRLSilverback) reported 19 minutes ago

  @MarkoMatvikov Got rid of Optus a while back for the sole reason that their customer service, both over text and phone, are utterly incapable of speaking English. It would have been funny if it wasn’t such a pain in the arse to deal with.