Optus

Optus Outage Report in Blackwater, Central Highlands, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Blackwater, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Blackwater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Blackwater, Central Highlands, State of Queensland 01/21/2026 06:20

January 21: Problems at Optus

Optus is having issues since 08:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • LusciousLani Ms Banani (@LusciousLani) reported

    Optus hold music seems to be worse/ more grating/ blarty/ high pitched. Lily is a little champ, she’s frustrated with the situation too, I think she is embarrassed by the situation maybe? She has disabled family members, thinks it’s a **** situation I’m in. Nice change actually.

  • LusciousLani Ms Banani (@LusciousLani) reported

    @Optus No thanks Jim. No offence, but this customer is absolutely done with pretending your DM’s are helpful. You’re gonna send me a form to fill out, then **** off & never check in again. I’m just going to livetweet the next 9 hours of being ****** around like I did last week.

  • jegannaut Bleach Connoisseur (@jegannaut) reported

    @mmccarthybrett @Optus 100%! I'd even host if the Optus 5g home internet service wasn't so ******! OMG! **** YOU @Optus.

  • LesTheLesbo ***** (@LesTheLesbo) reported

    @LusciousLani @Optus Search 🔍 for telecommunications ombudsman Log a complaint After 5 months of being f.. around by Telstra Billing problem 2 days after logging the complaint it was fixed Put as much information into the complaint as you can that will help

  • jegannaut Bleach Connoisseur (@jegannaut) reported

    @Optus No thanks Liam. I'm done being passed around your customer service reps like a cheap wh*re. I'll just complain to an ombudsmen. In the meantime, why don't you learn from your competitors how to run a telecoms company efficiently. TPG? iiNet?

  • darrensilber Dwitter (@darrensilber) reported

    @Optus So I want to use your $5/5GB international travel plan. Your customer service literally told me I am an OLD customer and can't access this. Is that "YES your 20 year Loyalty is not worth anything to us"?

  • jonorow Jonathan Row (@jonorow) reported

    I try and live my life without hate in my heart but I hate @Optus with a burning rage. Worst customer service experiences I’ve had anywhere. Once I resolve this billing issue I’m switching to Vodafone.

  • massimogarbuio Massimo Garbuio (@massimogarbuio) reported

    @Westpac Thank you. The further joke is that you then send an email saying you have used a third party service. Really? So now more companies have all this information. Have you heard about Medibank? And Optus?

  • LusciousLani Ms Banani (@LusciousLani) reported

    @Optus And I’m going to do it every Wednesday from now on until either the entire planet is aware that your company is an irresponsible cashgrab that actively abuses disabled people, or until the problem is actually resolved, or until my 2 year contract expires. Up to you guys which.

  • dianemc34717099 diane mckenzie (@dianemc34717099) reported

    @rob0Z1 Yes thanks - apart from battling Optus because I changed carriers & they won't give me an unlock code to open my phone from their network. It's been since 23rd December....going to just buy a new one...so much stress battling them. How are you?