Optus

Optus Outage Report in Byron Bay, Byron Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Byron Bay, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Byron Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Byron Bay, Byron Shire, State of New South Wales 02/16/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Byron Bay, State of New South Wales

Latest outage, problems and issue reports in Byron Bay and nearby locations:

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @Jakethomasbroad Sorry to hear that, Jake. Are you having issues with the Optus Sport app? If so then can you please direct message us the details so that we can assist you further. Kartik

  • em_paradi EmParadi (@em_paradi) reported

    @Optus is so completely useless - I spent 4 hours with them trying to cancel a prepaid plan - that they keep charging me for! Still couldn’t manage to do it. Their systems can’t even accept identification documents.

  • veephan ⭐️🌙 (@veephan) reported

    Not me thinking that optus was down all night last night and this morning and was freaking out about being in public without data ONLY TO FIND OUT I TURNED OFF MOBILE DATA 😭😭😭😭😵‍💫😵‍💫😵‍💫😵‍💫

  • colonel_1973 #HaunyforShauny (@colonel_1973) reported

    @bogues2zoners Similar issue with Hone Internet - upgraded service only available to new customers not exisiting. We, along with a good number of the village, all moved to Optus. We get better service with them off the same tower that is in the village that Telstra won’t address but the funny

  • kiernan_jo JoKiernan ❤️💙❤️💙 (@kiernan_jo) reported

    @Optus Our internet is out and we are relying on out mobile data which is grindingly slow. Can’t send or receive emails. What’s going on?

  • The_Gardener14 Gardener14 (@The_Gardener14) reported

    @OptusSport My subscription has been paid onSept 14.. Optus gas now locked me out of my Optus Sport, your app then advises to open a “Ticket” to contact your support team, I did that then hit the “ Submit” button then App Crashed?

  • Hope_d2704 Hope Douglas (@Hope_d2704) reported

    @Optus Your customer service is appalling!!! I’m overseas and my phone isn’t working and despite me triple checking it would roam fine I can’t even connect to a network and my dad is in hospital back in Australia and I have no way to contact him! No one will help!!! Disgusting.

  • donaldlui Donald (@donaldlui) reported

    I’m quite keen on porting away from Optus due to various reception issues I’ve been having. Was thinking of Telstra but their SIM only plans don’t allow eSIMs. Vodafone is also tempting. Haven’t used them for over a decade, so I wonder if they’ve improved.

  • chenofans chenofans (@chenofans) reported

    Optus sucks

  • HelloSammyG HelloSammyG (@HelloSammyG) reported

    @Optus sick & tired of having no nbn when it rains. It looks like I’m not the only customer with this issue. Last time I raised this I was told it needs to happen 5 times in day for to be flagged an issue. Imagine no phones during this time &a emergency how is that not an issue?