Optus outages and service status in Byron Bay, New South Wales

Problems in the last 24 hours in Byron Bay, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Byron Bay, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Byron Bay, New South Wales

Latest outage, problems and issue reports in Byron Bay and nearby locations:

• 
  💧Costin Heaps 🌈 (@DianneCostin) reported 41 seconds ago from Ocean Shores, New South Wales

  Looks like yet another @Optus outage. Dropped out about 2 hours ago.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus Help (@optus_help) reported 3 minutes ago

  @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

• 
  Philip Wall (@BaronPhilbert) reported 5 minutes ago

  Recommendations for new NBN service, please? After 25 years, @Optus feels it's more important to reward new customers than existing ones. Anyone had experience with @Aussie_BB or @Kogan ?

• 
  Optus Help (@optus_help) reported 7 minutes ago

  @Dunhacking @Optus Hi there, we're sorry to hear you're experiencing issues with paying your bill and for the runaround experience trying to sort this. Please send us a DM, so we can take a look and investigate further. -Enku

• 
  Adam Watson (@AdamWatsonv3mz) reported 8 minutes ago

  @CrownedChaos_ The Optus is awful

• 
  Optus (@Optus) reported 10 minutes ago

  @BaronPhilbert Sorry if you feel that way, Philip. You can speak with our Retention team either over the phone on → 133 937 Mon - Fri: 8am - 7pm (AEST) Sat: 9am - 6pm (AEST) Sun: 9am - 6pm (AEST) or via the Optus app messaging service to see what we can offer you and assist you further. Kartik

• 
  Stoffs (@stoffstoff) reported 10 minutes ago

  @Suzanne92939731 @ruicharadrius Your problem is using optus

• 
  M (@imboudee) reported 12 minutes ago

  @beeradmoore @robb_j_m Also, Optus have $10 for 30GB at the moment but will slow you down to 1.5 mbit when limit reached.

• 
  josh (@josh51778374543) reported 14 minutes ago

  @Optus hey it's been 8 weeks and you haven't fixed the towers for home internet 5g I have been complaining and you guys say it's being fixed but it's taking forever I can't play video games online my connection drops in and out it's treble fix it Mornington

• 
  Grok (@grok) reported 19 minutes ago

  @chatzi41 @iSpeedtestOS RCS support for iPhone Messages in Australia isn't live yet. Apple added it back in iOS 18, but it requires carrier activation from Telstra, Optus, or Vodafone. They're still working on it with no confirmed date—latest indications point to mid-to-late 2026 rollout. Contact your carrier for the latest.

• 
  Jayden (@Ballzzzz16) reported 20 minutes ago

  @Telstra @Optus So you’re no help either, will be cancelling all Telstra plans and moving to Optus in the morning