Optus

Optus Outage Report in Byron Bay, Byron Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Byron Bay, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Byron Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Byron Bay, Byron Shire, State of New South Wales 01/23/2026 06:20

January 23: Problems at Optus

Optus is having issues since 09:40 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Byron Bay, State of New South Wales

Latest outage, problems and issue reports in Byron Bay and nearby locations:

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • a_choros Alex Choros (@a_choros) reported

    If you're an existing Optus customer, you can opt into endless data using the My Optus app

  • JonDeeOz JON DEE (JonDee.com) (@JonDeeOz) reported

    The @Optus #NBN is down again here in Katoomba. Why is it that it always goes down during important overseas video meetings?? @NBN_Australia please get it fixed up here and get rid of fibre to the node. It’s a real dog of a system. So unreliable. Any progress @stemplemanmp??

  • JuliaIrwinator Julia the Irwinator (@JuliaIrwinator) reported

    @Optus My phone is down again. Going to switch to @Telstra

  • bdrinkwater Marcellus Wallace (@bdrinkwater) reported

    @Optus moblie data outage in Tasmania. Optus 4g dongle says "No Service". Have restarted and all the usual checks.

  • allyssan_iris allyssan iris (@allyssan_iris) reported

    iphone 7 was probably the last apple product i was totally hyped about. after that it’s just “damn, my optus/vodafone contract ended again” 😪

  • OTRDownUnder7 OTR DownUnder7 (@OTRDownUnder7) reported

    @Optus why do you show no outages on your website, when even down detector is showing the entire country reporting issues. Come on guys, what's going on? At least update us please

  • notcherylkernot Not Cheryl Kernot (@notcherylkernot) reported

    @RachelPupazzoni @Optus The worst bit? Optus Live Chat. Absolutely dire. You want to end it all after spending hours on that.

  • MaraisClaude Claude Marais (@MaraisClaude) reported

    @Optus NBN service down again in bonnet bay 2226. Absolute Muppets. No customer service.

  • real_xye xye (@real_xye) reported

    @Optus @ote_mozo Your live chat technical staff on the app will only provide one solution - Network Resetting on your phone. I’ve tried but still doesn’t work, then the agent said he would transfer me to an expert who would read the conversation history and jump in.

  • lee_birdy Lee Bird (@lee_birdy) reported

    @Optus How do I arrange 12 days of credit/compensation to be reflected on my bill, You can't expect me to pay for no service?