Optus

Optus Outage Report in Byron Bay, Byron Shire, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Byron Bay, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Byron Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Byron Bay, Byron Shire, State of New South Wales 03/01/2026 04:20

March 01: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Byron Bay, State of New South Wales

Latest outage, problems and issue reports in Byron Bay and nearby locations:

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • ACSpinner alispinner (@ACSpinner) reported

    @MaplesonF @Optus Ahhh good old Aussie telco companies and their legendary customer service...

  • Ang68195471 Ang (@Ang68195471) reported

    @jkalbrechtsen @Telstra You can never speak to a human, I swapped to Optus

  • Teckno89 Diego López (@Teckno89) reported

    @Optus hi! I had a problem with the delivery of my SIM card. Could u help me please?

  • nathwiltshire Nathan Wiltshire 🇺🇦🇦🇺 (@nathwiltshire) reported

    I have to say the @Optus #5G product is abysmal.. even in central CBR. Severe disruptions for weeks, no apology, only patronising texts "good news - we're upgrading" 😵 Why am I still being charged for a product that doesn't work? Affected customers deserve a refund!

  • genrobey Genevieve Robey (@genrobey) reported

    @KeenoPaul Thanks heaps Paul. Very weird. I can access on laptop via phone (Telstra) hotspot, but not on laptop using @Optus NBN. There's 3 sites I can't see via Optus - all hosted by @WebCentralAU. Not finding other sites a prob. But yes, sites slow when viewable. Investigation continues!

  • MaplesonF Dr Mapleson F (@MaplesonF) reported

    Hey @Optus You “upgraded” the service in my area and I’ve gone from excellent 4G coverage to being unable to use my phone in my house. Are you planning to fix your upgrade? I’ll have to move networks otherwise since I use my phone to be on call for work.

  • mars_bar mars_bar (@mars_bar) reported

    @PineappleNetAU fibre internet has been down all day since 6am 👎🏾👎🏾👎🏾 tethering household devices to @Optus 5G via the phone with a reliable connection and amazing speed 👍🏾 👍🏾 👍🏾

  • jaimileebaxter Jaimilee (@jaimileebaxter) reported

    @Optus Terrible customer service once again. You speak to 85 different people all with no idea of what's happening with your account. Your asked and told the same thing I've lost count of how many times. No wonder people leave Optus

  • stabletable beyond stable (@stabletable) reported

    @optus my option now is to cancel the phone service, how do you think that’s going to work out for me?

  • BasicallyFutura James Young (@BasicallyFutura) reported

    This song was like my teenage years “hello my baby, call me call me” (after 9pm and hang up before 15mins because it’s free Optus to Optus prepaid) #rou #EUROVISION #SBSeurovision