Optus outages and service status in Byron Bay, New South Wales

Problems in the last 24 hours in Byron Bay, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Byron Bay, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports Near Byron Bay, New South Wales

Latest outage, problems and issue reports in Byron Bay and nearby locations:

• 
  💧Costin Heaps 🌈 (@DianneCostin) reported 9 minutes ago from Ocean Shores, New South Wales

  Looks like yet another @Optus outage. Dropped out about 2 hours ago.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  B (@Buueror) reported 3 minutes ago

  @JackieChan87805 @LeagueScenePod @BulldogRitchie Let’s say they play their marquee games at Optus atm. That firstly annoys season ticket holders who get a worse experience and it dosen’t help their case in getting HBF Park upgraded in the future. All the government has to point to is the fact they are happy using Optus.

• 
  David Horrocks (@DavidHorrocks1) reported 3 minutes ago

  @optus_help My mobile broadband internet in Eagleby is struggling at 0.21 mb per sec. I can’t even check network on Optus app. Poor internet is regular in my area. Is there any possibility that one day Wireless might be available?

• 
  nikitarenwood (@nikitarenwood) reported 4 minutes ago

  @Optus @ollierafc This happens all the time and the customer service team does not care or offer any help

• 
  Tony Chatham (@tony_chatham) reported 5 minutes ago

  @optus Why are your call centres almost impossible to deal with? I’ve just wasted thirty minutes hearing excuse after excuse that your out -sourced staff are very busy. For a 'service' organisation, this isn’t good enough😡

• 
  Ashtyn (@Ashtyn1212897) reported 5 minutes ago

  @Optus It’s an insane state of affairs that Optus now has to specify “but this time we didn’t let any of our customers pass away by denying them the right to call emergency services”. Crazy that no other telco has ever needed to clarify that

• 
  Toby (@OzToby) reported 6 minutes ago

  @Optus until you improve your service you have no business increasing your undeserved fees a whopping 7.7% - above inflation. You are already overpaid at the current fees for what customers get.

• 
  lolz (@TacticalPhalanx) reported 11 minutes ago

  @OrgAust @Optus Theses days their data is very bad.

• 
  🌵 (@macar0n55) reported 17 minutes ago

  i am founder of the protect and respect all customer service workers club BUT OPTUS CUSTOMER SERVICE ACTUALLY NEED TO JUST GIVE UP

• 
  paul gallagher (@perthovalman) reported 20 minutes ago

  @MattBobBrad1 That was on the weekend tho. First game here we had 45,000 at Optus. That was on the weekend. There’s probably 16 maybe 17,000. That’s not to bad. Game should have been tomorrow or Sunday. Oh well. Most important thing is get a result

• 
  Asim Abdel Moamen (@asim_abdel) reported 21 minutes ago

  @optus_help Hi Asim, we have referred your complaint relating to Potential Sales Issues. Your ref. number is 1004334084. A Customer Resolution Expert will contact you within two working days. Its been more than a week and no update from optus.