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Optus Outage Report in Byron Bay, Byron Shire, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Byron Bay, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Byron Bay, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports Near Byron Bay, New South Wales

Latest outage, problems and issue reports in Byron Bay and nearby locations:

  • DianneCostin
    💧Costin Heaps 🌈 (@DianneCostin) reported from Ocean Shores, New South Wales

    Looks like yet another @Optus outage. Dropped out about 2 hours ago.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshDuroux
    Josh Duroux (@JoshDuroux) reported

    Still no change, although don't expect much overnight. No NBN, but still have Optus mobile. I can't get onto Facebook to check out the community groups, so until we head into the village, I don't know what's happening. IF we can. The road was looking pretty bad.

  • manindotblack
    Gay Rainbow Anarchist 🔻🌈 🅰️ (@manindotblack) reported

    @call_me_tomasso You might like to try a different speed test server; using a Vodafone speed test server is unlikely to be optimal. You can change servers & can search for optus servers, that rules out issues outside optus on the Internet

  • webboy42
    🐕 Paul 🦄 (@webboy42) reported

    Good morning. We’re sorry you can’t access unlimited data on the NBN, and that our mobile network in your area is so crappy that it drains your battery faster than an alcoholic at closing time, but we’re gonna charge you an extra $10 for a measly gigabyte of data. Love, Optus.

  • JoshDuroux
    Josh Duroux (@JoshDuroux) reported

    With the NBN and phones down, all roads broken, the village isolated, and our mobiles our only form of communication, it would be wonderful if @Optus and other telcos would waive excess data fees for those of us affected.

  • BrettWemyss
    Brett Wemyss (@BrettWemyss) reported

    @Telstra @elonmusk I’m sure starlink wouldn’t have this issue, still no data on mobile, no internet, glad this Optus sim is working. No data means no eftpos, which means cash only. Most atms out so people can’t buy food or supplies. But I’m sure Telstra’s response is still, we appreciate.

  • MrBangaRanga
    Jeremy (@MrBangaRanga) reported

    Well don’t know if the road work crew at Doctor’s Rocks are back on their bullshit but my Optus mobile reception is slow as *****, if existent at all. Like imagine the slowest ***** you can, and then it’s even slower than those *****.

  • JMaxMelb
    jmaxmelbs (@JMaxMelb) reported

    @Optus @Optus I’ll never use your network ever again. Your customer service is atrocious and your prices don’t reflect the service you provide. @Telstra all the way for me.

  • lydiamt71
    LYDIA (@lydiamt71) reported

    @Telstra @Telstra’s ‘service’ is non existent. No one has been able to call 000, let alone go online to access thus ‘asssistance package’. @Telstra hasn’t acknowledged the extent of the disaster and it’s role in it. 1st time I could get any comms news was today (using an Optus hotspot).

  • ALemon4PD476012
    Allie Lemon 🍋 (@ALemon4PD476012) reported from Melbourne, Victoria

    Hey @Optus - have you responded to the Telecommunications Ombudsman YET?! Or do you want to keep ATTEMPTING to bully me into silence...? You're #2 for a reason, don't forget. @GladysB can keep your ****** SERVICE 💩💩💩

  • Barney73Michael
    Michael Barnett (@Barney73Michael) reported

    @Optus @CraigC52284506 @Tarallo84 Was told my optus tech the issue not resolved and they don't know when as the backlog hasn't cleaned yet. Over 3 weeks and still not fixed!