Optus

Optus Outage Report in Byron Bay, Byron Shire, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Byron Bay, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Byron Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Byron Bay, Byron Shire, State of New South Wales 03/21/2026 20:00

March 21: Problems at Optus

Optus is having issues since 10:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Byron Bay, State of New South Wales

Latest outage, problems and issue reports in Byron Bay and nearby locations:

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Optus Optus (@Optus) reported

    @AKtech2021 Hi AK, there was an issue reported with the Optus website before (ref: INC1993414). However we have some customers come back to confirm it is now working for them. Can you please check it`s all good at your end now. Kartik

  • JustineToh Justine Toh (@JustineToh) reported

    @MSmart_1 @Optus There's a circle in hell, I think, where you are put on hold indefinitely, only talk to robots, and where you get lost in the maze of bureaucracy and stupid systems

  • jeennn_99 J E N N I F E R (@jeennn_99) reported

    **** u optus always stuffs up when i wanna play cod 🤬

  • YesIWatchReali1 YesIWatchRealityTV (@YesIWatchReali1) reported

    A Huge Thank you too @Optus @ Willows Townsville. Your complete incompetence, condescending and rude manner to my mother ( who’s been a loyal customer of 22 years ) we were able to find a @Telstra dealer who sold her a new iPhone 13 pro max. #NeverAgain

  • Chemxlogix P (@Chemxlogix) reported

    @Optus What's wrong with Optus Australia Website? Its down since last 30 minutes or so??

  • Optus Optus (@Optus) reported

    @Chemxlogix Hi there - we do apologize that you're currently unable to access the Optus website. Our IT team are aware of this issue (ref: INC1993398) and are working on having this resolved as soon as possible. Zac

  • DilipChavali1 Dilip Chavali (@DilipChavali1) reported

    @Optus what an absolute nightmare dealing with your team. I switched over from Vodafone to Optus on 10/01 and started reporting issues from the very next day.

  • CraigC52284506 Craig C (@CraigC52284506) reported

    @Optus @Tarallo84 Mines not working either. Wae told to wait 24 hours, which I have but still not working

  • DeeCee451 DeeCee (@DeeCee451) reported

    the order. I ask why can't they just send the phone I ordered? They can't. Policy etc etc 9 I'm told I have to order all over again. Hey, @Telstra. Are you suggesting I order with @Optus or @VodafoneAU ???? Terrible experience. 3/3

  • ZavaHandOfSteel Paul Zavadlal (@ZavaHandOfSteel) reported

    @clivedickens Help needed with OPTUS PAUSE. My Android is locked on a pause screen even though I do have access to the internet after resetting my modem. "Hang tight Optus Pause can't reconnect your devices right now."