Optus

Optus Outage Report in Byron Bay, Byron Shire, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Byron Bay, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Byron Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Byron Bay, Byron Shire, State of New South Wales 01/15/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports Near Byron Bay, State of New South Wales

Latest outage, problems and issue reports in Byron Bay and nearby locations:

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bugg_darryl Darryl (@bugg_darryl) reported

    @robmulholland If you buy an Optus SIM card and setup a cheap account for a few dollars it also brings down the monthly cost of Optus sport to £6 a month… it’s mad honestly

  • Olly56631591 Olly (@Olly56631591) reported

    @Optus …freeze my monthly payments for 3 months however call back in January to extend it again (which I did) however the customer support lady didn’t advise me that my email wasn’t registered so unable to do this as unable to do as can’t do MFA & now a payments bounced, need snr mgmt

  • SamHarkus Sam Harkus (@SamHarkus) reported

    @Optus First call, Monday morning, phone 133 937. Go through the choose your own adventure process. Get through to a customer care rep. Explain problem, he empathises and says he’s from billing (whaaaat?) and he’ll transfer me to an expert. Line drops out during transfer process.

  • SamHarkus Sam Harkus (@SamHarkus) reported

    Second Monday morning call to @Optus. I listen to prompts, respond appropriately, and end up at billing again 🤷🏻🤷🏻 Person gives me a number direct to @OptusSport experts: 1300 361 930. Great! Call it: number no longer in service.

  • MattIsNE1 Matt (@MattIsNE1) reported from Brisbane, State of Queensland

    @TGUZ72 @Optus That’s one thing about hiring people to provide front line support when they are not adequately equipped to work through issues. Sometimes that will result in someone letting out more information than they should.

  • TGUZ72 Mysteron (@TGUZ72) reported

    @Optus @MattIsNE1 This is rubbish. I was told there is a problem with email - specifically the outgoing mail - that Optus is well aware of and working through. So how about you admit the problem, deal with it appropriately, and suitably compensate those of us affected.

  • MattIsNE1 Matt (@MattIsNE1) reported from Brisbane, State of Queensland

    @TGUZ72 @Optus Well I have evidence as per screenshot and chat history that there is an issue which @Optus know about and they will compensate for number of days we are without service.

  • Olly56631591 Olly (@Olly56631591) reported

    @Optus Can I get a response ASAP please? Shocking service.

  • iamdaniela d (@iamdaniela) reported

    Mum left on Thursday, to go camping with a group of friends and we’ve not heard from her. But she’s with @Optus which could explain her lack of signal. Should I be worried?

  • its_neekneeks MrsC (@its_neekneeks) reported

    @Optus It all started so well, Harrison was helpful, but 3 days later and a different agent has reneged on their offer and I'm still without a phone. Thanks for nothing @Optus #fail #OptusSayNO