Optus Outage Report in Byron Bay, Byron Shire, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Byron Bay, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Byron Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (35%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
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Optus Issues Reports Near Byron Bay, State of New South Wales
Latest outage, problems and issue reports in Byron Bay and nearby locations:
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💧Costin Heaps 🌈
(@DianneCostin) reported
from
Ocean Shores, State of New South Wales
Looks like yet another @Optus outage. Dropped out about 2 hours ago.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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sabrina⁷ ♡
(@thewildc4rd) reported
@Fillydrunk Telstra is horrible - always had slow connection with them + now you can’t get through to them at all bc their customer service is non-existent. Telstra is by far the worst of them all. Optus has been lots of help over the phone but they need to do better with this appt thing :/
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Aditya Joshi (he/him)
(@aadi_joshi) reported
@Optus "some issues" would be an understatement, George
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Aditya Joshi (he/him)
(@aadi_joshi) reported
I am trying to cancel my broadband connection with @Optus . And the poor response of their online customer care reaffirms my resolve to disconnect my connection with them.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus One example of many, I was promised years ago the poor #CustomerService we'll be improved but it has gotten worse including staff not reading feedback, promises not being kept, customers being blame etc etc etc
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Big Yellow Van
(@BigYellowVanMic) reported
Hey @optus. Remember 2 years ago when we told you about the poor coverage at Narrabeen RSL? Nothing’s changed. One bar on 3G only. This is a suburb in metro Sydney.
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Tony Chatham
(@tony_chatham) reported
@optus When the NBN is down, why can’t the modem be switched to interrogate the mobile network and thus leave your customers connected?
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus very #unprofessional claiming Proof of Age card is not a legal ID even those it is & sending out a template email with a link that doesn't work and saying I have not been approved for post paid to apply for prepaid even those I am on prepaid already.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus Other examples standard template emails with links that don't work and saying I am not approved for post paid with no reason given, but I can sign up for prepaid even those I am already a prepaid customer
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Ken 🐨🐨🐨
(@vaughan_k) reported
@NannanBay @Telstra And like @Optus they well blame you the #customer, each staff giving different answers, staff giving answers not related to the situation, staff promised to do something to fix it but end up doing nothing, staff don't read customers messages, etc
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus what is going on, I got a template email saying I haven't been approved for post paid but I can sign up for prepaid even those I am a prepaid customer and now I got a text message basically saying I have been changed to a postpaid contract? Ref 202520582A