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Optus

Optus Outage Report in Cairns, Queensland

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Cairns, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Cairns, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Optus

Optus is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Cairns, Queensland

Latest outage, problems and issue reports in Cairns and nearby locations:

  • I_Am_Lloyd_W
    I Am Lloyd W (@I_Am_Lloyd_W) reported from Cairns, Queensland

    @Optus postcode 4870, your site doesnt show an outage my fetch tv's black screen sure does

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • Rushil69075325
    Rushil (@Rushil69075325) reported

    @Optus Hi @Optus I just looked there, looks like there's an outage for 2768. But it's been out for the whole day. Would you know when it'll be fixed?

  • mikeredes
    The Angry OWL (@mikeredes) reported

    @GladysB @NSWHealth you ruined a whole generation if kids during covid lockdown. Now we will see the damage in society. @Optus you shouldn't be celebrating Gladys.

  • jpk82
    JPK (@jpk82) reported

    @TheVoiceAU @Optus Still waiting: "We have the chance to turn the pages over, We can write what we want to write, We gotta make ends meet, Before we get much older, We're all someone's daughter, We're all someone's son, How long can we look at each other, Down the barrel of a gun?"

  • Jimmy0773
    Jimmy (@Jimmy0773) reported

    @TheVoiceAU @Optus Have you seen the highlights of the final in the commercials, they all sing horrible, except for I think one of the women who is okay, the other three are shocking.

  • brendenfingers
    Brenden (@brendenfingers) reported

    What is this commentary @StanAustralia - you cannot have someone with no voice calling a champions league final. What a complete melt down. Give it back to Optus if this is your best friend effort #ChampionsLeagueFinal

  • Hill60
    💧The Resident. 💉💉💉 (@Hill60) reported

    @TheVoiceAU @Optus Oh, was that on again? I never noticed.

  • gio_redpill
    Gio_WTF (@gio_redpill) reported

    @TheVoiceAU @Optus Who gives a ****?

  • 1nfect3d
    🦂jack thursby (@1nfect3d) reported

    @RoadknightThe Put your address in on a couple of providers sites and see if any other nbn technology is available in your area. Strangely enough my neighbour has hfc optus and its bad but i have hfc telstra and its great.

  • JustinJustoD
    Justin Davis (@JustinJustoD) reported

    @TheVoiceAU @Optus The worst thing to happen to the music industry in decades. Drop off. No one will miss you snakes in the grass

  • CurtisWahlfeld
    Curtis Wahlfeld (@CurtisWahlfeld) reported

    @Optus But that's not true because I just tried it with my prepaid plan and was told it's ineligible. It took an Optus support person 12 minutes of back and forth to tell me only postpaid plans are supported. Is that right?