Optus Outage Report in Casino, Richmond Valley, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Casino, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Casino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at Optus
Optus is having issues since 11:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (69%)
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Phone (12%)
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E-mail (7%)
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Wi-fi (6%)
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Total Blackout (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@zootv93) reported
No internet service since 17 December. Nobody @optus can (1) tell me why (2) tell me when it will be fixed. Now Fetch TV service no longer works. Promised call backs / updates never happen. Assurances of issue being investigated mean nothing. Avoid #optus
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新エスカルゴマン★TA
(@ulfy011) reported
@Optus Are there known issues with landline internet in the Sunshine Coast area? For the past few days it's been rather mediocre. Loading sites takes 4-5 seconds to initiate or sites fail to load at all.
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Trevor Doornbos
(@Trevor_Doornbos) reported
Get your support people trained @Optus Just spent 1/2 hour on the @MyOptus App with Support trying to cancel the 2nd line/eSIM service on my iPhone to then be told they had to refer me to the "High Care Team" 🤬🤬🤬
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hitechindustrial
(@uhpwaterjetting) reported
@Optus @Optus Jono please don't retort with troubleshooting..my relative lives alone and with a medical condition and has had no mobile/internet for a week now and then prior to that only intermittent signal.She is on second Ave Warragamba.
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James Rosenberg
(@bjorosenberg) reported
Having had numerous conversations with @Optus about being billed for a service they told me would be disconnected, I finally made good on my threat to contact the Telecommunications Industry Ombudsman. Feels satisfying so far. Hope they can sort out these liars and thieves.
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Mhofu
(@chris_munya) reported
@Optus best customer service
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Paul Fox
(@PaulFoxy42) reported
@Optus Ended up going to a Optus shop who replaced the sim, but you would think that your technical support would know about these things.
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Verushka, an editor
(@SydneyEditor1) reported
. @Optus is your network down in 2119, Sydney? I have no service
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Aidobeast
(@aidobeast) reported
@Optus you Springfield staff Matthew and Zeb are disgusting people with a rude blunt attitude. We went in store after being told online we could get our new phone and plan done I store rather than wait. They refuse to help. I would be embarrassed to employ these people.
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Dr Robert Laidlaw
(@blockchainbob) reported
the online portal is always broken and unable to access business account. i bet @Optus would do things better? #YES