Optus

Optus Outage Report in Casino, Richmond Valley, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Casino, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Casino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Casino, Richmond Valley, State of New South Wales 03/13/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (29%)

    Phone (29%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkSzili Mark Szili (@MarkSzili) reported

    @Optus Clearly there is a massive outage in our area, I suggest optus does its own checks with NBN before wasting customers time who already have reported this all over social media.

  • spuddy108 Pat 🐨 (@spuddy108) reported

    @Optus @Martin_Goga The link doesn't work.

  • anilbhudia Anil B. Bhudia (@anilbhudia) reported

    Things just went from bad to worse really fast. No NBN to No internet. @kbrspace can I please have some assistance in getting this resolved. All the team @Optus have done is stall since last week. This is not how #CustomerExperience should be.

  • brandondaale brandon (@brandondaale) reported

    @MarkSzili @Optus my nbn is completely down, and mobile data 4g just barely working since friday 12pm in Rowville area. could i get some help? call lines are impossible to contact somebody through

  • LauraItalia13 L .\ U R A13 (@LauraItalia13) reported

    @NBN_Australia So it’s day 4 without NBN/landline since the storm on Friday, your website says service has been restored however, @Optus can see there’s still a fault and has organised a technician to come tomorrow if service hasn’t been restored. That’s if anyone turns up. 😡😡

  • flick2001 Flick (@flick2001) reported

    @Optus Good Morning. My mini Fetch box isn’t working, says Critical Database and Hardware Fault. I’ve restarted 3 times with no joy! It’s not very old, help!

  • LittleBeeBambi bambs 🍑 (@LittleBeeBambi) reported

    no joke i wish this thing came with free 5G the optus network in melbourne is horrible :)

  • LauraItalia13 L .\ U R A13 (@LauraItalia13) reported

    @NBN_Australia According to your website, service has been restored however Optus my provider can see that there’s an issue. I have a case reference number but we still don’t know anything.

  • ValerieTherese1 Valerie Therese ☕️ 🍪 (@ValerieTherese1) reported

    @w00kiee77 @Optus Hahahahaha! You'd definitely be featured in the UX customer "insights" audio reel.

  • terripsiakis terri psiakis (@terripsiakis) reported

    Hey @Optus is there a a way to talk to an actual human being over the phone regarding the fact that our wifi hasn’t come back after the storms? Have tried your message system and it’s not helping with our problem.