Optus Outage Report in Casino, Richmond Valley, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Casino, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Casino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (68%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Donkey Ote
(@formallypedro) reported
@Optus We all know that your request for people complaining to DM you is to avoid other people finding out how hopeless you have become. Try fixing problems instead of pissing of customers and sweeping faults under the carpet.
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rebekka thompson
(@BeksTJ) reported
@Optus @Optus please manage your customer service email - it’s full and an email with @TelcoOmbudsman copied in, is bouncing back.
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LYDIA
(@lydiamt71) reported
@Telstra @Telstra’s ‘service’ is non existent. No one has been able to call 000, let alone go online to access thus ‘asssistance package’. @Telstra hasn’t acknowledged the extent of the disaster and it’s role in it. 1st time I could get any comms news was today (using an Optus hotspot).
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Dom Sullivan
(@domsullivan18) reported
anybody with optus having trouble with reception & data today?
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🐕 Paul 🦄
(@webboy42) reported
Good morning. We’re sorry you can’t access unlimited data on the NBN, and that our mobile network in your area is so crappy that it drains your battery faster than an alcoholic at closing time, but we’re gonna charge you an extra $10 for a measly gigabyte of data. Love, Optus.
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Phillip Smith
(@csnphl) reported
@Optus also internet is cutting in and out VERY POOR OPTUS IF YOU ARE GOUNG TO OFFER A SERVICE IT SHOULD WORK OR GIVE CUSTONERS A CREDIT
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Ed Jegasothy
(@edjegasothy) reported
The telecoms in Bundjalung are still utterly ****. NBN is down, Telstra mobile is nonexistent/shaky. We use Optus 3G/4G on my phone as the household hotspot. Can’t imagine how recovery efforts can function with this. I heard that Telstra towers have 2days battery backup only..
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Aaron Eugol
(@ajl247) reported
Hi @Optus any timeframe on when the issue where SMS messages sent by your customers aren't being received by customers on other mobile networks, will be fixed?
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Josh Duroux
(@JoshDuroux) reported
Still no change, although don't expect much overnight. No NBN, but still have Optus mobile. I can't get onto Facebook to check out the community groups, so until we head into the village, I don't know what's happening. IF we can. The road was looking pretty bad.
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Josh Duroux
(@JoshDuroux) reported
With the NBN and phones down, all roads broken, the village isolated, and our mobiles our only form of communication, it would be wonderful if @Optus and other telcos would waive excess data fees for those of us affected.