Optus

Optus Outage Report in Casino, Richmond Valley, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Casino, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Casino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Casino, Richmond Valley, State of New South Wales 02/10/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (21%)

    Phone (21%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JKourelis JKourelis (@JKourelis) reported

    @Optus There is no point, year after year I get promises that you are doing better, but your employees off shore help desk people only care about closing tickets. Not resolving issues, no one gets back to you in a timely manner and the rubbish they say a 10 year old knows it’s a lie.

  • milbs @Milbs (@milbs) reported

    SEVEN DAYS on I finally get a response to my “escalation” with @Optus - it said? Please provide your full name, DOB, etc!!🤬. THEY are contacting ME so they have all that. Oh - and still NO SERVICE.

  • mikemoran19 Mick ⚠™ (@mikemoran19) reported

    @Optus your crap message service takes over an hour to get to the tech saying "turn it off and on again" #killmenow

  • YoSaltyTV Salty 🇦🇺 (@YoSaltyTV) reported

    @Msanefps1 @TPG_Telecom Nah mate trust, aussie broadband is the way, I would never go with anyone else. They email me when there’s outages. I’d have to call Optus (when I was with them) to figure out why my net wasn’t working.

  • RojasVeraldo Maria Veraldo Rojas (@RojasVeraldo) reported

    @Optus you guys have probably the worst ******* customer service ever, I have never ever solved my query on live chat, only created more problems because it seems that everyone in your company has one brain cell shared between themselves.

  • LeeLikesNFT Julee Fish l DAPE is COOL 🍣 (@LeeLikesNFT) reported

    @SerpentAU Please increase whitelist so I might have a shot at this with since my Wifi in Australia is so broken >.< hate Optus.

  • James_RP_Barnes James Barnes (@James_RP_Barnes) reported

    @SoccerooNo9 Like the NBN tender, Telstra never put a bid in, optus won fair and square, Telstra complained and Conroy took the contact from Optus and gave it to Telstra. Not many in LNP like Bitchup so look at Labor or green influence

  • RobWard13 Rob Ward AM (@RobWard13) reported

    @sunriseon7 Help please. Our mother has been locked up in her nursing home room with no telephone for 8 days since 24 January ! Optus just have not been interested or capable to fix the problem. The Nursing home are also desperate.

  • jonokik Jono (@jonokik) reported

    @Optus I ordered a new phone over a week and a half ago and the tracking says its sitting in a star track warehouse with no delivery booked in... need some help please.

  • danielburrowes Daniel B (@danielburrowes) reported

    @BelongAU For two weeks (that I know of) now I haven’t been able to receive calls on my mobile (could be longer I only was made aware of it recently). Logged a Support Ticket. Almost a week later still no update from the support team. Should I go back to @Optus? Thoughts?