Optus Outage Report in Casino, Richmond Valley, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Casino, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Casino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Optus
Optus is having issues since 07:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (54%)
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Phone (18%)
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E-mail (13%)
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Wi-fi (10%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Queenager
(@oneda_woman) reported
@_yinandjuice No worries. I just did it for mine but it appears that all the details stolen are what is needed to release the ban barring the previous address... Which doesn't help anyone if they had Optus at their previous address... I'm fncking furious.
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Nic G 🇦🇺
(@NicGough75) reported
@Uberstooks @Optus Just been on their online help chat and they just go around on circles and don’t actually answer the question about what they’re doing to protect information or what they’ll offer customers to assist in this
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Nomad not mad
(@Mykal_AU) reported
@RichardKGrump @Pamduckling @Optus Let's wait for the final assessment. From what I've read, there's a great deal of corporate compliance and downright foolish PII management that needs to be confirmed. Leaving an unauthenticated API was bad, but storing high risk data is potentially criminal
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Amber | Uber The Yurr
(@Uberstooks) reported
@NicGough75 @Optus @RunnerSA18 What’s extremely vague was Optus confirming what they are doing to stop our leaked data from being used at all. They need to contact Veda to apply a hold on our credit files for unauthorised financial applications, contact each state Road Transport Authority & issue new ID’s
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citizen xx (au)
(@Urchin_LMS) reported
Hey @Optus are you putting a bar on all numbers being ported without in person verification.. or do we have to ring your poor call centre staff? #OptusHack
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Boutros WSW
(@bootyz333) reported
Lets see some accountability and your entire leadership team should step down immediately even before completion of investigation, im looking forward to signing up to a class action @Optus #OptusHack
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Bredgens
(@Bredgens) reported
@thegoodhamish @cameronwilson Apparently Australian anti-terror laws required it be kept, if so, Optus was Just Following Orders here. They’re still not off the hook, but the blame goes to govt as well (as always, government is more often the problem than the solution here).
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Nic G 🇦🇺
(@NicGough75) reported
@Optus @RunnerSA18 Email I received was vague as to what information had been leaked. I expect that I would have been given a detailed email regarding my exposure. Also wouldn’t it be possible to offer free online monitoring of customers information. You’ve admitted human error, fix it!!
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A Fool On A Hill
(@_AFoolOnAHill) reported
@Jeremy_Kirk If this unauthenticated API was exposed on the public internet I struggle to see how any hacking or theft was even involved. Optusdata just used a service Optus had made publicly available. This is nothing more than outright incompetence by Optus
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PRAWNTECH3D
(@PRAWNHEADS1) reported
@lawrepforjesus @Optus Big sprise I'm with ALDImobile inexpensive good service and they've been very good for the last 3yrs. Clarification - I don't use much mobile data, do most of that on the wifi.