Optus Outage Report in Casino, Richmond Valley, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Casino, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Casino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (57%)
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Phone (18%)
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E-mail (10%)
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Total Blackout (7%)
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Wi-fi (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Hall
(@skwashd) reported
@Optus I'm not an Optus customer and the ad doesn't encourage me to become one. How does it present the value your service delivers?
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Scotchy McScotch
(@SMcscotch) reported
@Telstra Not much you can do, your entire ‘customer service’ team appear incapable of actually resolving anything and just stall, transfer to another department or hang-up. I’ll raise the issue through formal channels and see what @Optus and @iiNet can provide.
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Jonah
(@JonahVinylist) reported
Wow @optus have really outdone themselves with their technical support. 3 HOURS on their live tech support chat because of no internet and we get the question “when you connected was there internet?” Passing us onto a 4 technician now. At least they are using our actual name now!
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Nic Accas
(@Nic_Acquarola) reported
@Optus The end result. 1hr 10min wait for a 15 min consult. Lady was 10/10, and could see she was stressed with keeping all customers "happy". Staff good, corporate system poor.
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Robstar
(@Rob2563) reported
Surely a way to help manage robot calls (spam) is for @Telstra and @Optus etc to remove the "hidden number" feature so we can at least block the numbers on our phones? Not the silver bullet, but a start. Yup some people lose their hidden number but so be it.
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Jon Mac
(@JonMac12345) reported
OMG - dealing with Optus is an absolute nightmare! My internet address is so vital to me, but I think that I have to free myself from this rabble. Anyone recommend a great internet service provider?
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Nic Accas
(@Nic_Acquarola) reported
@Optus I don't have an issue with the staff, you can see they are busy. The system is what needs looking at. And with all the IT in place I am totally surprised nothing is in place. Besides, its easier to talk to the friendly staff about all the options than by phlne or internet.
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christ yuantanha
(@yuantanha) reported
@Optus hello Optus support I'm very disappointed with your Service I'm doing uber eats get trouble with poor signal
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Rebecca McCann 🌈
(@rebjmccann) reported
Now, @Optus, i can't even find a PHONE NUMBER to call to connect me to someone to sort this out. "message us in your app" - try to do so, doesn't work. Error messages. Sort your sh*t out @Optus. Have been a long term customer and considering pulling my custom out for good.
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Joshua McKinnon
(@corduroy) reported
from
Katoomba, State of New South Wales
Oh, but @triplej is far-less-national than I understood. Still a big chunk of this drive where neither broadcast radio or @optus signal penetrate.