Optus Outage Report in Casino, Richmond Valley, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Casino, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Casino and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Optus
Optus is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (20%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Isaac Beeby
(@isaacbeeby8) reported
@That_Dan_Guy_ @Optus Jesus. Isn't it illegal for companies to keep old customers records on file for that long? I would have thought that once you are no longer a customer or client of a company, all of your records would be destroyed automatically, or at least on request.
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Eddy
(@ChaangYai) reported
@optus Mobile reception has been down all day today in Agnes Water QLD. Any updates?
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Jeremy
(@kelaher) reported
@Jeremy_Kirk @Optus @medibank The issue seems to be they failed to properly integrate the IT systems of acquisitions and let them rot ?
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Anirudh
(@Anirudh_1901) reported
@Hriday1812 @Abhinandan6638 IMO, there's a problem with Rohit also. Kohli has already played one of the innings of the tourney. Rohit looks tentative for some reason. For someone who had so much time playing the fast bowlers. It's ironic. If he can play a defining innings at the Optus then nothing like it.
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David J O'Brien 🌏💧
(@DaveONewcastle) reported
Gov shld be informed of full extent of breach& help manage notification. Void in notification process exists for fmr customers who's current email& ph no' aren't held by #optus. *NB-Notification via priv' no' is not an effective response as many ppl ignore calls from priv no's.
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Aspa_Rose
(@asparagus_rose) reported
Hey @Optus it's disappointing that your customer service team lack awareness of the #VicFlood in Maribyrnong. After being on hold, transferred twice, then disconnected, I dread having to explain AGAIN why I can't simply take my modem to a new home.
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Ben 😎
(@The_Karmelian) reported
@Jeremy_Kirk @Optus @medibank very true. at least Medibank is fronting media. All Optus can do is send apology email 2 weeks ago with Dear Customer, Not even a name. I wonder if they have control over all data systems. Do both use same parent CRM software?
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Boz
(@bozwhite) reported
@Jeremy_Kirk @Optus @medibank Yes and need Australian Cyber Security Centre to update their alerts page for such matters as soon as incident occurs. Rather than 30 hours later after the media expose the breach or not at all
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Saso Virag
(@VS_) reported
@Jeremy_Kirk Frequent, clear, timely, factual comms show that the organisation is in control, even if they’re not. @medibank is doing well here. Delayed, contradictory, finger-pointing, and scattered comms lose the narrative and support. @Optus seems to be championing this approach.
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tomascl🇨🇱🌳🇭🇲
(@tomascl) reported
@Optus one complete month with internet disruptions in the area. When the service I'm paying for will be properly restored???