Optus Outage Report in Clermont, Isaac, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Clermont, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Clermont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (58%)
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Phone (16%)
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E-mail (10%)
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Wi-fi (8%)
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Total Blackout (7%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Brett Debritz
(@debritz) reported
I'm an Optus customer and I don't want a new passport. It was enough hassle getting the one I have. And, as I've noted before, everywhere I've travelled, hotel staff and foreign governments have taken photocopies of my actual passport -- more useful to fraudsters than a number.
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Miguel D'Souza
(@MiguelDSouza) reported
Here's a quote from their letter - what was lost?: "name, date of birth, email, phone number and/or address associated with your former account. No ID document numbers or details have been affected." In other words, only customer details, no Optus-created material was lost.
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Scott
(@scottjla) reported
@bentsolutionsau @ripcripz @jasonjordan The problem is that it's a way Optus can make out it was an attack on them, when it's more comparable to a "break and entry" through an open door
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ꕥNekoꕥ
(@miss_neko_nadi) reported
@AnnastaciaMP Just called @TMRQld the recording said you have to visit a service center with the email your received from @Optus for proof.
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serina
(@serina98010207) reported
@patrickkeneally Yep I’m a former customer —- months of trying to get a single person to follow through with my problems. In the end took the modem back to the store … and despite being told by Optus to do so, stores twice refused to accept the modem. I’m not surprised there was a hack.
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just looking
(@justbrowsing4no) reported
@SenPaterson @Birmo WTF are you talking about? This is not the government’s fault. It’s not even the hacker’s fault. This is all in Optus and they should pay any and all remunerations. Did you think this ‘principled stance’ through? You need better advisers
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Angela Barra
(@AngelaMBarra) reported
@Optus I don't have the words to express how frustrated & alarmed we are. From your apathetic responses when I was injured in the Feb floods (I have the screenshots), fetch & now data breach. Your whole business model is seemingly: 'New ways to screw over your customer ?'
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Spyware Daily
(@SpywareSpeaks) reported
FBI Helping Australian Authorities Investigate Massive Optus Data Breach: Reports. Initial reports suggest a basic security error allowed the attacker to access the company's live customer database via an unauthenticated API. #SpywareSpeaks
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Robert Watkins
(@twasink) reported
@melalouise The end of a string of very poor decisions - most of them by Optus.
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We just saved Australia
(@JohnnyKouros) reported
@EmergencyBK I feel like screaming. How do these septic people get jobs? I mean FFS how stupid are Optus execs? Optus is now well and truly on the **** list.