Optus Outage Report in Clermont, Isaac, Queensland

Problems in the last 24 hours in Clermont, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Clermont, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (11%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AuntBee (@fdsfifi) reported 3 minutes ago

  @alifrance5 @AnimaeOK The customer always pays in the end. Optus prices will rise to compensate their shareholders for any short term dip in profits.

• 
  Annabelle (@nobhody) reported 3 minutes ago

  @MikeCarlton01 @GodmotherComara U.K. backpackers will be arriving in droves, throwing away their return trip tickets and just staying in Australia. Who can blame them. They wont be able to emigrate, and there's too many of them to be tracked down. If they want new Australian identification, just ask Optus.

• 
  Maree Jaeger (PM for dark chocolate) (@MJPhotographer) reported 4 minutes ago

  @AdyLady9969 @Magpie1954nBird I’ve been waiting since 2nd Sept for my phone to arrive in the store where I ordered it from. Currently have no phone. No help up to this point. I have no way forward. Complained to TIO, and @Optus. Considering next move.

• 
  cyberbogan (@cyberbogan1) reported 6 minutes ago

  @Jeremy_Kirk It takes time to pull down that amount of data. Optus won't say how long the API was exposed for I suspect other groups accessed the API and have the data.

• 
  Mark Newton (@NewtonMark) reported 7 minutes ago

  Your dept blew-off everyone in civil society who told them they were stupid, believing instead that all the true experts are government officials. Bit weird to keep behaving like that after Optus made them all so fabulously wrong about everything they ever said. @MarkDreyfusKCMP

• 
  Interested Bystander (@IntBystand) reported 8 minutes ago

  Hey, @Optus, are you now ignoring all Qs from affected punters such as mine? What a massive CR fail, not to mention the catastrophic tech breach which caused this #OptusDataBreach #auspol

• 
  Ron Dunn (@ronInBendigo) reported 10 minutes ago

  @3AW693 That's silly. Optus is a good value service provider, it would be throwing out the baby with the bath water. This hack could have happened to anyone, and I doubt we've seen the last of its type. Their communication could be better, agree, but to wish their failure is stupid.

• 
  Gio Ago (@GioAgo2) reported 12 minutes ago

  @PatsKarvelas Why has there been no mention at all about the Transport For NSW (Services NSW) data breach that caused untold grief yet noone was told for two years. After the damage was already done. No lessons learned. No action taken. The Optus breach might have been avoided.

• 
  Jianfu Chen (@Jianfu_Chen) reported 14 minutes ago

  Optus is not just hacked; it is ******: If you call its number (that's what it email says), it simply asks you not to call. If you continue to select General inquiry or technical support, it simply says that they are closed! What a disgrace.

• 
  Eliza Edwards (@ElizaEdNews) reported 15 minutes ago

  Attorney General @MarkDreyfusKCMP has flagged changes to data retention laws, so companies are made to dispose of data when they no longer have a purpose for it. I.e. when a customer leaves a provider like Optus. @9NewsAUS