Optus Outage Report in Clermont, Isaac, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Clermont, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Clermont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (21%)
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E-mail (12%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn Hampson
(@GlennHampson) reported
from
Melbourne, State of Victoria
I take my Optus email is part of the data hack given the **** emails and sms that have risen significantly in the past 48 hours
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Politic@l Spinner.
(@lesstenny) reported
from
Brisbane, State of Queensland
Great.. I'm blaming you @Optus our credit card has been compromised three times with dodgy transactions.. My wife now has to get a new card.. Again I say **** you optus, we are so pissed off
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Peter James Rothe
(@PeterJamesRoth6) reported
@byhemechi @Optus The info is sold on for things like fake ids i assume? Years ago someone used my name and birthday with police. Found out when i was asked why i failed to appear in court over assaulting my wife. Never been married.
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👻 Sophiroth 👻
(@sophieinc) reported
@Lowry_16 @Optus The email is so ****, it's like "oh don't worry, they don't have your Optus password", meanwhile they got names, addresses, DOB, licence and passport numbers: all the stuff that can be used to apply for credit or ID Optus should pay for credit monitoring for all affected
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Jake
(@_jsc92) reported
@Optus how is it that a major data breach has occurred and there's been no direct comms to your customer base on the issue? Going direct to the media is not an appropriate solution. We all know stories are spun by journalists. Not a lot of confidence that things are under control
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Heathdon S McGregor
(@HeathdonSMcGreg) reported
@masericha @Optus Start a completely different complaint and get the same response, word for word?
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*** Footy 💙
(@Keelan_1995) reported
@missrobinson Can you fix Optus please?
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Kevin Chapman
(@K3vin_Chapman) reported
I also had to direct the customer support agent to where the FAQ about the breach was on their own website. They also didn't appear to know anything about Optus's own offer to offer third party monitoring for impacted customers.
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Hans Orph
(@HansOrph) reported
@stuontheloo @Optus AFAIK their duty is to protect customer data under the 1988 Privacy Act, and I'm sure some skilled lawyer/law firm will find where in the act Optus were negligent
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🌿 Ivy+Zara 🦄 (co-fronting arc)
(@Fae_Blahaj) reported
@sassycarrie @Optus I mean I got caught up in the Kiwifarms **** the other week too, I'm becoming a bit of a pro at panicking about my safety. I don't get how media was quicker than sms/emailing all customers, even if there was a "you may not have been a victim of this breach buuut" notification