Optus

Optus Outage Report in Clermont, Isaac, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Clermont, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Clermont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Clermont, Isaac, State of Queensland 05/10/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (32%)

    Phone (32%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • MattM_78 Matthew #AtHomeYouMustStay Murphy (@MattM_78) reported

    Hey Perthites, if you haven't anything to do on the next 2 Sundays, get down to Optus Stadium from 4pm to 8.30pm. There is a Christmas Markets event with food trucks, general product stalls as well as various roving activities and two Christmas movies shown on the amphitheatre

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @real_xye @Optus Or with each staff giving out different information for the same issues, staff not reading people messages, empty promises etc staff have proven they don't want to assist. And I thought they have improved #CustomerService I was wrong.

  • real_xye xye (@real_xye) reported

    @vaughan_k @Optus 1st virtual agent: 'I will bring you to the technical support'. First human technical staff: 'what's your request?' Me: 'Cannot make international phone calls even if I've rebooted my device for numerous times. Human staff: "happy to help, I'll connect you to tech support... WTF

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    Here we go again @Optus keen to respond failed to read message I am still having issues with sending and receiving texts with my post paid account, but staff through the app gave answers related to my prepaid number. 👎👎👎

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @GunnersDwnUnder And Optus should be brave and admit that they do have network issues.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Tryndus @Telstra I had the same issues especially with @Optus if the answers are not on the computer screen they cancelled the message or pass you onto someone else.

  • Erica_Betz Saul Bosch 💧 (@Erica_Betz) reported

    @Optus Our internet & phone went down around 2200 last nite - no human response only "Optus Assistant" by 0011 this morning so gave up.

  • Lollypopgirl_28 lollypopgirl28 (@Lollypopgirl_28) reported

    Sooo I get to grab a new phone from Optus this month but can’t choose what one i want 😫 help me out 🥺

  • rainbow_tessa TessaRainbow (@rainbow_tessa) reported

    @Optus NBN dropping in and out. Is there an issue in Bundaberg Qld? Nothing on website as usual.

  • Optus Optus (@Optus) reported

    @vaughan_k Hi - As a customer you can certainly visit Optus store and discuss this or show the Twitter chat as a proof of what we have discussed. Aman