Optus

Optus Outage Report in Clermont, Isaac, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Clermont, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Clermont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Clermont, Isaac, State of Queensland 11/24/2025 05:25

November 24: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (19%)

    Phone (19%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Wi-fi (8%)

    Wi-fi (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • BeksTJ rebekka thompson (@BeksTJ) reported

    @Optus @Optus please manage your customer service email - it’s full and an email with @TelcoOmbudsman copied in, is bouncing back.

  • erinfogarty20 erin fogarty ⚓🏏🏈 (@erinfogarty20) reported

    @JMaxMelb @Optus @Telstra Stopped using Optus a couple of years ago. No better when you get someone on the phone either. Very hard to have a conversation with someone in Mumbai about issues in Perth. Cannot remember one issue being solved

  • p_ry3 p_ry (@p_ry3) reported

    @FootyRhino @westaustralian Everyone who goes to Optus has an allocated seat. That means anyone near covid cases for an extended time in can be traced. Can’t do that at a myriad of community footy games. It’s for a couple of months after we’ve pretty much had free rein for two years. Calm down people.

  • FreoAzz Arron (@FreoAzz) reported

    @joeofnolla @camcc87 @freodockersAFLW I think it comes down to staff and catering Joe. Game was moved late to Optus - so they couldn’t find staff in time apparently.

  • elsebeatebright EB (@elsebeatebright) reported

    @Optus #optus has no customer service! New phone doesn’t work and they won’t swap it in store - area manager’s rules that don’t consider customer inconvenience! #optusisrubbish has rubbish service.

  • nympholatte Harry (@nympholatte) reported

    @Penny02 @Optus Same issues at 3093… I don’t think anyone is at work today , right Optus? Penny, demand discount on your next bill. By law they must compensate you for no service

  • playboi_sins ***-anna Krupa (@playboi_sins) reported

    @Optus been on SOS for days now, please fix this asap

  • csnphl Phillip Smith (@csnphl) reported

    @Optus also internet is cutting in and out VERY POOR OPTUS IF YOU ARE GOUNG TO OFFER A SERVICE IT SHOULD WORK OR GIVE CUSTONERS A CREDIT

  • tinnguyenmc453 Stormy Nguyen (@tinnguyenmc453) reported

    @Optus It’s so bad lying to customers. Obviously no one was outside fixing the network at night, why male it up like that?

  • nympholatte Harry (@nympholatte) reported

    @Optus what’s going on with internet again? All day no connection except being told that someone is going to check the problem at 3 PM.Are you guys flying someone in to fix it? Resources cut so that a poor bugger has to drive hours to go around the state ? I don’t care. Fix it