Optus

Optus Outage Report in Clermont, Isaac, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Clermont, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Clermont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Clermont, Isaac, State of Queensland 03/19/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (30%)

    Phone (30%)

  3. E-mail (15%)

    E-mail (15%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • TheOneGaladriel Emma 🖤💙🤍 (@TheOneGaladriel) reported

    Optus customer service is horrible

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus I guess I will never see the $7.90 in credit you owe me, that would be #unprofessional and #fraud especially the number of people you don't pay the refund they are owed? @singtel

  • millerpete Pete Miller (@millerpete) reported

    First trip away with my new phone and new carrier @Optus. While the customer service from @optus has been great, sadly I’m sitting here by the tents having to hotspot my phone to the kids to get some coverage.

  • jasons_tweet Jason  (@jasons_tweet) reported

    @Optus I used your message app amd the support person said it was no longer available.

  • TheOneGaladriel Emma 🖤💙🤍 (@TheOneGaladriel) reported

    Optus customer service is disgusting. I’ve waited hours and hours for them to reply just for one tiny enquiry

  • millerpete Pete Miller (@millerpete) reported

    @Optus Thanks for link. I have 2 bars 3G but that fails to load any web content and calls are unable to go through. Not sure if it’s the network or my brand new iPhone 12 that is just not working on 3G. It’s not that I’m well off the beaten track either. Drive 5 minutes and I have 5G

  • EntitledGayKen EntitledGayKen (@EntitledGayKen) reported

    @Optus Also you knew at 1:15pm yesterday they were not coming, but thought, what the heck, it’s only a customer, they can’t just sit it out and let us know after. #CXFail I am beyond help at this point. If I don’t have my “case manager” call me by 4:30pm. It is straight to #TIO

  • EntitledGayKen EntitledGayKen (@EntitledGayKen) reported

    Want to know horrific Customer Service? How about a telco who knew no one was coming but still let you wait at home.... and @optus I am looking at you. #CXFAIL

  • BrowntownBrew Cdbrown (@BrowntownBrew) reported

    @garydropbear @KatieFB @AlboMP Then you spend a fortune trying to make Optus HFC work only to scrap it, rollout fttn which limits potential revenue and can't support business grade products. $1B per year maintenance cost for the copper. Peak funding skyrockets due to lack of income.

  • katiewand0307 Katie Wand (@katiewand0307) reported

    @Optus would not recommend Optus 5g to anyone. No internet for 2 weeks and no assistance despite working from home requirements. Pitiful service for an reliable product