Optus

Optus Outage Report in Clermont, Isaac, State of Queensland

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Clermont, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Clermont and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Clermont, Isaac, State of Queensland 02/09/2026 01:55

February 09: Problems at Optus

Optus is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (20%)

    Phone (20%)

  3. E-mail (12%)

    E-mail (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • mushroompanda Michael Wu (@mushroompanda) reported

    @SeaforthBen It's amazing that they're keeping data on people that don't even remember being an Optus customer.

  • Itsrustyruss Rusty (@Itsrustyruss) reported

    @nicenuts @Optus They were signing up to account, gave an ABN, was processing the order until the customer said that wasn't his name and they they all just laughed.

  • stephenabaker Stephen Baker (@stephenabaker) reported

    Almost 10 years since I was an @Optus customer, how dare they still have my identifiable (although very out of date) info. Very disconcerting.

  • amitlu89 Ross (@amitlu89) reported

    @Live_Animation_ @mjrowland68 @BreakfastNews That's very interesting. Optus support staff didn't give me the option of directing MFA to email when I was attempting to secure my account. They mentioned Mastercard by ID for certain purchases but that requires a face photo. With their track record, probably best avoided.

  • Itsrustyruss Rusty (@Itsrustyruss) reported

    .@optus staff are a joke. Customers are signing up and staff are laughing that they are looking at someone else account. They obviously don't give a ****.

  • TinkerTigerBell 💖🦄Stacey🦄💖 (@TinkerTigerBell) reported

    Four hours later and was told nothing had didn’t already know. Looks like it’s off the Service NSW and see what they can do cause Optus was no help at all which isn’t surprising

  • MinionsRaven MinionsRaven, fully vaxxed v4. (@MinionsRaven) reported

    @AngelComrade Expect more scam calls pretending to be from Optus. Their script now has more credibility with claiming hackers have hacked the network. People can easily be fooled now. Hang up and call Optus directly.

  • Zemochcb Zem (@Zemochcb) reported

    @Qldaah @Optus should pay EVERY customer compensation for this breach...

  • DummyTelegraph The Dummy Telegraph (@DummyTelegraph) reported

    To relieving the overwhelming disappointment Aussies are feeling with Optus, CEO Karen Sunta-Fires promises the company will issue five letters, first being O, then P, the T, them U and S apologising for the slow response the hacking breach.

  • MarjorieGarante Marj 🌎🌏🌍 (@MarjorieGarante) reported

    @JoshBBornstein My daughter is an Optus customer but is currently in Europe backpacking. No idea what she can do. Hard to replace licence, medicare card, passport etc while travelling around!