Optus Outage Report in Dirranbandi, Balonne Shire, Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
Problems in the last 24 hours in Dirranbandi, Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dirranbandi, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
- Internet (38%)
- Phone (30%)
- E-mail (14%)
- Wi-fi (12%)
- Total Blackout (6%)
- TV (1%)
Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Lachlan Charles (@LachlanCharles5) reported@albericie @Optus Australia in the late 90s and turn of the century invested heavily to outsource its call centres overseas. At the same time they moved manufacturing to China and other Asian locations. Try and support local Aussie NBN companies. There are a few good Aussie ones around
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Jaron Sutton (@Soupnoldclothes) reported@albericie @Optus I lost a week of my life trying to cancel an Optus account. I'll never go there again.
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David Penington (@DavidPenington2) reported@albericie @Optus In 2001 l cancelled an installation by Telstra. A month later found them measuring cables down the street to do it. 6 months later someone came to "measure the missing installation details". His work sheet said "Mr Cancelled"! Contracted out work via poorly designed interfaces.
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Timothy phy (@LogicalSky) reported@Telstra you literally are a telecommunications company and don’t have phone support. I’ve been trying to use your “chat” bot for 6 hours. #pathetic hey! @Optus - what’s your deals like?
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TruthfulOne (@truthful_100) reported@albericie @Optus I tried to cancel online then on the phone. The tech still turned up. When i complained they had a record of the chat that proved i cancelled and was refunded the money
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Wok Smith (@cutthroatwok) reported@albericie @Optus Its always easier to ask on Twitter Big business hates being shamed for their terrible service Its even more frustrating that we have to go to social media to shame them into action I've got 6 months left on my @Optus contract and can't wait to get away from them
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Sally Purcell (@ResourcefulHDR) reported from Central Coast, New South Wales@albericie @Optus Good luck! Feel your pain. Left the big telcos a few years back. With a smaller isp now - much happier with the customer service
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Gavin (@GavinAardvar) reported@albericie @Optus There’s never anyone to take responsibility. After a recent 3 day disruption to our service I requested an appropriate reduction in the bill. After their rep confirmed this would occur, the next bill reflected no adjustment.
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Jen Wills (@jenvitoria24) reported@albericie @Optus These things take about an hour of multiple calls between each department, over several days before they finally find the right person to contact, who will then accidently hang up and the process starts all over again. Enjoy.
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Steven Sealberg (@sorrentoseal) reported@albericie @Optus Because we outsourced to cheapest countries to look after our customer servives.