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Optus

Optus Outage Report in Dirranbandi, Balonne Shire, Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Dirranbandi, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Dirranbandi, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • selina2twt
    Selina (@selina2twt) reported

    @Optus nobody got back to me with my chat support request! That’s appalling service!!!

  • daveelmorto
    dave mort (@daveelmorto) reported

    @Optus Hi there.. having trouble using auto recharge, choose option 2 and then goes dead... been trying all day :(

  • Optus
    Optus (@Optus) reported

    @kingofdawalkoff Hey there, we're aware that some customers are facing issues with recharging their Prepaid service. Our team are working on this to be fixed as soon as possible. In the mean time, can you please purchase a physical recharge voucher in an Optus store? - Steven

  • BanFoo_
    Ban-Foo Leong (@BanFoo_) reported

    @Optus Hey, what’s going on? It’s been 24 hours of incredibly slow and intermittent service on my Optus NBN connection. Still no news of when normal service will return. And zero support or customer service in the meantime!

  • Optus
    Optus (@Optus) reported

    @daveelmorto Hey Dave. We're aware of a fault impacting our customers recharging their Prepaid service(s) online, through the My Optus App and our 555 self-service number (Ref: INC2019538) (1/2)

  • RoussoIsaac
    WogOriginal (@RoussoIsaac) reported

    @Optus need help with the app keeps saying something went wrong

  • kim_devery
    Kim Devery (@kim_devery) reported

    Hello @optus, please reply to my DM regarding the service outage, 3 hours now, no warning and no updates...

  • ramezmikhail84
    Ramez Mikhail (@ramezmikhail84) reported

    @Optus I was advised by the chat team that prepaid services are down and no estimate of when it is back. Do you have any different advice? I can't recharge

  • alan_in_oz
    Alan Barlow (@alan_in_oz) reported

    @Optus please explain why you have cancelled my autodebit and expired my prepaid service - you say the autodebit was declined but I checked with my credit card and there is no record of any Optus autodebit. You cant penalise me for your failures.

  • mrphilmercer
    Phillip Mercer (@mrphilmercer) reported

    @Optus our @NBN_Australia is down AGAIN and your “support” app won’t work because a telecommunications company decided to do upgrades taking them off line in the middle of business hours.