Optus

Optus Outage Report in East Ballina, Ballina, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in East Ballina, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in East Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in East Ballina, Ballina, State of New South Wales 04/18/2024 19:30

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • chrismayer Chris Mayer (@chrismayer) reported

    Hi @Optus is there a known issue with the website currently? Trying to log into check my mobile service and just kicks me back to login screen every time. Using Chrome on Windows 11.

  • drnlws Darren (@drnlws) reported

    @Optus Hi guys - 6.5 hours on the phone, 132 support messages, 4 weeks for NBN relocation. Misbooked appointments, staff on your messaging app that say 'I can't help'. How do I get actual customer service?

  • ruaryan mark ryan (@ruaryan) reported

    @Optus Hi @optus, the phone number in the article does not take calls. The phone line simply goes dead. Any other way to help?

  • iamdylanbishop Dylan Bishop (@iamdylanbishop) reported

    @lavosaurus Don’t even get service half the time on the Gold Coast with Optus but go off and charge me 4$ extra I guess.

  • shannonl76 ✨Shannon✨ (@shannonl76) reported

    Hi @Optus how do I make a Optus email address? My nbn has just been activated #Help

  • vince10801 vince1080 (@vince10801) reported

    @Optus @networkoutage Optus I am sick and tired of contacting tech support to then not only having my issue ignored (no internet) but to be mocked and snickered at no lie.

  • PeterDTAdams Pete Adams (@PeterDTAdams) reported

    @lavosaurus @Optus They sneakily changed their contracts to a month-by-month thing a few years back, so we are locked in for the phone repayments but could cancel the service contract any month. All to give us "greater flexibility" 🙄

  • jessica_wilson Jessica (@jessica_wilson) reported

    @vicrollison @_annamurdoch good on you! I get it and wow, if they are following Telstra, thats an issue. but we Should try and call them out, even when Optus had an award winning profit 2021 - 2022 financial year. **** optus. and **** telstra if they do the same!

  • Walt_was_here Mort (@Walt_was_here) reported

    Just got off the phone with @optus spewing some crap about you don’t sign a contract for your plan just your device so the can do whatever the hell they want. In the close to 20 years I’ve had a phone contract never had the price increase during the term. Back to @VodafoneAU i go

  • LaurenThemself Lauren (@LaurenThemself) reported

    @CeeTeeBee88 @Optus Good news: the code came through. Bad news: I got bounced back to the login screen, tried twice more, and still can't get in 🙃 Wonder if it's because a bunch of people are trying to log in to check their contracts...