Optus outages and service status in Freestone, Queensland

Problems in the last 24 hours in Freestone, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Freestone, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇦🇺 AUS Silverback 🇦🇺 (@NRLSilverback) reported 8 minutes ago

  @MarkoMatvikov Got rid of Optus a while back for the sole reason that their customer service, both over text and phone, are utterly incapable of speaking English. It would have been funny if it wasn’t such a pain in the arse to deal with.

• 
  Harry Gregory (@Hazkypreos) reported 9 minutes ago

  @RFC_Centre One thing I found interesting watching the game at Optus. Time after time Sonsie was manning two players when the dockers were coming out of defence and usually stuck between both of them. There was never any backup from another team mate. Other than one error he had a good game.

• 
  🦺 Benedict Harris (@benedict303) reported 13 minutes ago

  @Optus we were on the phone to OPTUS for THREE HOURS to some operator in India, we just wanted to move to a faster NBN plan, and they could not migrate our old account over. NIGHTMARE and Optus are outsourcing their support to useless people in India

• 
  israelsgospelic (@israelsgospelic) reported 14 minutes ago from Gold Coast, Queensland

  Optus you are having connectivity issues, here at Upper Nerang

• 
  Dave Jones (@eevblog) reported 18 minutes ago

  Holy f*uck trying to get an Optus data SIM was a nightmare. The usual system at Harvey Norman wouldn't work, no one could figure out why, had to call Optus support and do it manually. And I had to bend over and get privacy rubber glove, credit check the whole works.

• 
  Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported 19 minutes ago

  Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

• 
  Warwick Brown / CEO of HTMX (same thing) (@WarkickBrown) reported 20 minutes ago

  @Andrew_Godman @DPRVenjoyer @hisaflog100 It was actually iconic how Optus had already said their network wasn’t usable and then Turnbull came back and asked to buy it anyway and they obviously decided “**** it, we’re not above profiting off your stupidity”.

• 
  💧Jenny White (@jennywhite38) reported 25 minutes ago

  @Optus Was wondering how long its going to be before I can make ph calls, receive texts and do internet banking with mobile, as postcode 3139 seems to have no service due to works?

• 
  Dave Jones (@eevblog) reported 27 minutes ago

  @asphotos Science isn't going to help when the system is clogged because the NBN is down and many thousands of people are trying to find workarounds. Telstra in the park has collapsed, and Optus is struggling.

• 
  harleyw (@harleywattsconn) reported 32 minutes ago

  @ThoughtVacancy @wayne_kag @AlboMP It is a problem and it bloody well exists!!! Ever tried cancelling Optus Sport, BigPond Broadband or Foxtel? Try listening to Optus's "give me the simple life" hold music for 2 hours.