Optus Outage Report in Galong, Harden, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Galong, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (28%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Shan
(@shanon_p) reported
Hey @CommBank, you know what I’d like more than Aussie based call centres? Actual customer service. Went to 2820 branch on Friday. They close at 1pm DAILY. The ATM is broken. Went back, ATM available, not accepting cheques (**** you for sending a cheque @Optus) 🧵
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Ashley Crawford
(@ac_83) reported
Honestly, @Optus - is it your policy to refuse to cancel a service, and instead have your call centre people stonewall with revised offers? It is infuriating.
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damian
(@damo88089510) reported
@9NewsMelb These messages are never seen by its target audience - mid teens to 40 - many don’t even watch the 6pm news. @Telstra @Optus really need to provide free text messaging when phones are detected near beaches warning ppl about dangers of surf/currents. And in diff languages.
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studiosoundguy
(@SC21012022) reported
@norkietiger @markab29 @NBN_Australia Fixed wireless was rolled out so bad, I’ve got links that do 500/500 across fixed wireless with pings almost as good as line speed for the most part NBN couldn’t organise ****, it’s a joke. 2300mhz band from optus was a huge mistake, dumb dumb dumb.
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Rick Jiang
(@rckjiang) reported
Hey @Optus. There’s been no internet or phone in #3130 for the last 24h. What are you doing about that? I’m planning on deducting at least 1/30 (and counting) of my next bill for this non-service. Or are you happy to take customers’ money while providing no service?
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Jafrosty
(@jasfrosty44) reported
@Telstra It feels like my phone is still like this, I have had no service no data since Christmas Eve. As soon as I can get to an Optus store I will be closing my account with Telstra, so over paying for a service that is not being provided.
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jamieklose
(@jamieklose) reported
@Optus @Naked_Squid Has this been fixed yet, it is an app problem that Optus need to fix ? I am still having this issue, I assume Optus haven’t identified this as the app for lg is not useable
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*Dirk
(@hotnutbar) reported
.@Optus must be a day ending in "Y" the usual non-existent data coverage I pay $90 a month for DoDo quality service.
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Tomiidio
(@tomiidio) reported
@Optus Network error signing into Optus sport on desktop browser?
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IOT7712
(@iot7712) reported
@troyhunt Actually, two factor is what has happened: First you have to prove the licence number has been stolen, and secondly, have to prove it has been used fraudulently, before they will issue you with a bonus number on the back, all paid for by Optus of course. Both factors must exist.