Optus

Optus Outage Report in Galong, Harden, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Galong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Galong, Harden, State of New South Wales 02/28/2026 17:30

February 28: Problems at Optus

Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • montuvg montu (@montuvg) reported

    @Optus @LaurenHLoz I already did that, as I know this is first response I will get from optus. Also checked the outage page and no update. Very bad.

  • BrisbaneBlue Robbie M (@BrisbaneBlue) reported

    @Optus #optus 3 times today you have left us without internet. 3 goddam times on Christmas day. You are progressively getting worse. I know you want to fix so just fkin fix it without having me fill any more bloody forms out #justdoitOptus for Gods sake

  • cruorsitis cruorsitis (@cruorsitis) reported

    @Optus While still offering hope that she would solv3 all my issues. Although always changing topic or having a long wait before asking a question instead of any direct response when asked to please transfer to tech support or a superior. The length will make me a laughing stock 2day

  • cruorsitis cruorsitis (@cruorsitis) reported

    @Optus Lastly if you would like id be happy to forward the chat log or provide details to help you find it in the system (I think the duration was long enough to narrow or single down what I'm talking about. It also mentions the app having a different billing cycle than beyonce claimed

  • WZNGT 王子宁 (@WZNGT) reported

    Geez I am in trouble... my Optus phone number got deactivated since I haven't been to Australia this year and forgot to recharge it. Customer service said I can get it back but a new SIM card is needed, but how is it possible for me to collect it when I am 8000KM away?

  • f200exr Chimera (@f200exr) reported

    @Optus My AC800s has increasingly started restarting randomly. Used to only happen 1-2x / day, now 10+ / day. Have updated modem to latest firmware and still restarting. In the middle of a 2 year contract. Interrupts zoom calls and anything requiring a constant connection. Help!

  • Punt_2_Profit 🏇🏼Punt2️⃣Profit🏇🏼 (@Punt_2_Profit) reported

    @domran Go buy an Optus phone and hotspot it if needing a quick fix

  • jpmack jpmack (@jpmack) reported

    @Soosha39 @Optus At least they responded. Network may be garbage but shaming on social media seems to work

  • nomuskles nomuskles (@nomuskles) reported

    @Soosha39 @Optus That's friggin awful. I usually get 460 Mbps wireless and 900+ Mbps wired.

  • dboy_yoon sora⁷s fanacc 💞 (@dboy_yoon) reported

    @Optus If you made your application more accessible, I wouldn’t be complaining anyways. I have been waiting 20minutes just for customer service to reply :) but i understand you may be busy in the Christmas period, but this has happened prior.