Optus Outage Report in Galong, Harden, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Galong, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Optus
Optus is having issues since 09:40 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (67%)
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Phone (13%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Grantley Fearn
(@GrantleyF) reported
@tonytardio If Optus advise that 2.1 million people have had their personal information leaked & may have to replace 1) licence 2) passport 3) Medicare card I showed my licence they did not copy it. I have however bad to provide scans to equifax for two jobs for checking hacked
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anarcho
(@anarcho) reported
@Asher_Wolf @Optus This is always a problem, not only with Optus, but with all platforms we use. Cloud platforms in their terms of agreement say if you use their service your information is theirs. Always user beware, read the terms of agreement (that sometimes requires a law degree to be frank)
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Juge
(@Jugeyfruits) reported
@FPKanto @Optus Give Aussie broadband a look, they've been superb for me. Fantastic customer service and no issues with anything (FTTP)! If you do, use this referal code to get $50 credit: 7979438.
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Jarrod Eastwood
(@JarrodEastwood5) reported
@7NewsAdelaide It was optus! They did it just to make themselves not look so bad... just kidding.
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Amanda
(@CountessADH76) reported
Oh and don’t go to an @Optus store to try and get a refund, they want nothing to do with it. And you can imagine what the wait times are to speak with customer service. Currently on hold. The whole thing is a **** storm and as customer of over 20 yrs I’m far from happy.
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George George
(@2Georgies) reported
@davidbak44 @georgie_levy Incidentally, people are talking about being reimbursed by optus for cost of obtaining new docs. One of my gripes with modern web-based customer "service" is the inordinate amount of time customers are required to spend negotiating corporate websites, ie unpaid work for them.
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Chris Manao
(@chris_manao) reported
@MadsMelbourne @Optus The Government orchestrates the Problem, see’s the Reaction, then offers their Solution… that Solution is the outcome they wanted hence why they create the Problem. Problem, Reaction, Solution. Every ruling class in history has used it. EDUCATE YOURSELVES PEOPLE
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Miss Madeleine
(@MadsMelbourne) reported
@Andrewyeahnah @Optus Yes, service providers are also required to de-indentify and destroy personal information
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Djrell A Z Delta
(@DjrellAZDelta) reported
@TracyWesterman Just like Optus need an independent inquiry on where they went wrong... The PTB sure have trouble seeing the basics when it suits them, huh. But what will change?
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Eric Dup
(@progressive_dup) reported
@MeaKitty Why is @Optus 4g internet so **** these days? They can't seem to get anything right these days