Optus Outage Report in Galong, Harden, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Galong, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (55%)
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Phone (18%)
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E-mail (10%)
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Total Blackout (8%)
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Wi-fi (8%)
Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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The Colinputer
(@TheColinputer) reported
@Optus Hey there. Just wondering if there is anything that needs to happen to enable 5G on an excising service? I remember there used to be a toggle in the app a couple of years back. But I can’t seem to find it anymore. So I just need to pop the sim into a 5G device?
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Katherine Hanley
(@KathJHanley) reported
@Optus your tech support is a JOKE - your chat bot is next to useless, and the contact phone numbers just bounce you back to the chat WHERE NO ONE RESPONDS 🤬 been in chat limbo and not even a “you’re in a queue” DO BETTER
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Ken 🐨🐨🐨
(@vaughan_k) reported
@kbrspace @Optus Very slow #customerservice.
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Toastyyy
(@Toastywf) reported
@Optus aint this the garbage company that didnt send a technician to my new house for 3 months and then ditched
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus Other examples standard template emails with links that don't work and saying I am not approved for post paid with no reason given, but I can sign up for prepaid even those I am already a prepaid customer
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus So if live chat staff care to look at the link, they can see they are wrong in claiming proof of age card is not acceptable as a ID. Poor #CustomerService
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus But for me to assist you, can you assist me by giving answers related to my questions. As I know my account is $49 and 60GB which if you looked is not the issue, the issue is my account is showing 119GB
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus So I am sure no know issues well be fixed when they are fixed, not when staff promised they well be fixed as promising to pass on my feedback to the relevant teams is not fixing the issues.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@Optus @BigYellowVanMic Or maybe poor network coverage? As if you read #customers tweets you would see reality poor network coverage from those who are not even in a RSL.
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Ken 🐨🐨🐨
(@vaughan_k) reported
@jack is there anything that actually works at @Twitter? As I snooze notifications from @Optus because once again the poor #CustomerService but I still get notifications