Optus

Optus Outage Report in Galong, Harden, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Galong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Galong, Harden, State of New South Wales 01/13/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (14%)

    Phone (14%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • JKLplays Omen JKL (Dark Aether Camo 5/29 weapons') (@JKLplays) reported

    @Optus switch from dodo to Optus NBN thought it would be fast but it’s seem to be slow (it must because we just got the modem on and working after 2 days)

  • Nic_Acquarola Nic Accas (@Nic_Acquarola) reported

    @Optus The end result. 1hr 10min wait for a 15 min consult. Lady was 10/10, and could see she was stressed with keeping all customers "happy". Staff good, corporate system poor.

  • MsSaffaa MS SΛFFΛΛ صفاء (@MsSaffaa) reported from Sydney, State of New South Wales

    Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. It seems that I have to go to twitter every time I need customer service. Why aren't ur customer service teams doing their jobs?

  • corduroy Joshua McKinnon (@corduroy) reported from Katoomba, State of New South Wales

    Oh, but @triplej is far-less-national than I understood. Still a big chunk of this drive where neither broadcast radio or @optus signal penetrate.

  • yuantanha christ yuantanha (@yuantanha) reported

    @Optus hello Optus support I'm very disappointed with your Service I'm doing uber eats get trouble with poor signal

  • manindotblack Gay 🏳️‍🌈 Rainbow 🌈 Anarchist 🅰️ - Wear A Mask (@manindotblack) reported

    Heya @Optus I'm currently waiting to chat with someone on your app as to why I should pay $133 dollars to terminate the "free" "landline" that came with my nbn service, which I have to cancel, for which there's a $167 fee which I vaguely expected, but I was told originally…

  • twocollins Cath Collins (@twocollins) reported

    @grozerown @Scamwatch_gov @MoneySmartTeam I got caught by this... I am not stupid. I had legitimate contact with Optus last week and was expecting contact from them. I realised half way through the questions it was a scam, but they still got some personal info.

  • SMcscotch Scotchy McScotch (@SMcscotch) reported

    @Telstra Not much you can do, your entire ‘customer service’ team appear incapable of actually resolving anything and just stall, transfer to another department or hang-up. I’ll raise the issue through formal channels and see what @Optus and @iiNet can provide.

  • seamus Seamus Byrne (@seamus) reported

    @RutegerJones @smperris I wish Telstra did family plans. But I live in a regional town and T remains the one very reliable service around our house. Optus is improving though so probably due for a big retest to see how it is.

  • SameerCharles Sameer Charles (@SameerCharles) reported

    @Optus Well I am speaking with your tech support and NBN for last 2 days. Tried like million things. If you cant fix something, accept it so we can move to other provider. However, since you have wasted days of work I have to make sure others know about this. @Optus