Optus Outage Report in Galong, Harden, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Galong, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Cutter
(@Cutter_the_1st) reported
@CHOMcgoo @Optus WTF? Um no!!! the Licence number is the licence number the card number is the number on the card issued with your licence number.
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Ꮆ㇄ə𝓝𝓝 尸ə七ə尺丂
(@nightwatchman) reported
BTW, I'm writing this not only as an ex Optus customer, but also as someone who gets paid good money to write this sort of stuff. Other experts I've seen and heard on TV and radio have been much more forgiving of the company. Obvs, they have skin in the game. I don't.
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MilBan33
(@MBan33) reported
@tanya_plibersek @sunriseon7 I'm soooo angry Tanya. I'm an affected customer with id doc details involved. Aside from the initial email I have not heard anything more from @Optus. The lack of communication is infuriating.
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💧Georges St Paul
(@GeorgesStPaul1) reported
@hardenuppete @joshgnosis Has it ever been part of the Big Four business model to criticise the hand that feeds it? Never I suggest. An Optus/Deloitte joint workshopped response is the best we will get. Same with audits of government work. No anomalies ever found except by agreement?
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Pete Repeat
(@PeteRepeatAber) reported
@SimoneFoxKoob "Optus has not contacted customers"... I received an email from @Optus informing me my personal details had been provided by them without my consent to a hacker and then, nothing else, just crickets. I know this mob has appalling customer service because I ....
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Pete Repeat
(@PeteRepeatAber) reported
... that I had to cancel with their partner (Disney). So, folks, how in God's name is Optus going to harden up its cybersecurity operation when they cannot (or will not) cancel a service (me, the customer) no longer wanted. .....
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Komrade
(@recneps51) reported
Optus have been charging me $2.20 monthly for using BPay and not Direct Debit. I complained and rejected a one off waiver and said I was going to ombudsman. They rang back today offered 12 months waiver. Offer withdrawn if I go to ombudsman. Lodge complaint with ombudsman people.
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Sue Fricke
(@susiefric) reported
@TBombim Nothing to do with Optus as I have never been a customer with them. This feels so knowledgeable and targeted. They have used a method to take my money that circumvents my daily limits - knowing (when I did not) that they don’t apply when doing telephone banking.
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Retired and happy about it
(@fursnleather) reported
I think it’s a sad indictment on a technology company, Optus, when resource stretched public service outfit, Services Australia, beats them in proactive sense of urgency and customer service. Unbelievable. Optus seems concerned with cya self preservation.
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Kevin Ferguson-smith
(@fs_kev) reported
Like to say as an Optus customer I have a lack of trust in the telco as far as I’m concerned that shouldn’t have happened