Optus outages and service status in Galong, New South Wales

Problems in the last 24 hours in Galong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert SpeedBird (@SpeedBirdEU) reported 4 minutes ago

  @AusSpaceAgency @raytracer_co @Optus I know Canadian teams capable of building this. They just never get the runway. Three years to live satellite ops is unthinkable at home.

• 
  Anoop Z (@anupelectro) reported 4 minutes ago

  @amaysimAU @Optus no network at eagle junction station. Brisbane. Horrible agreement with amaysim for not sharing all sites for coverage. Shame.

• 
  eigzackly (@eigzackly) reported 6 minutes ago

  @IndianTechGuide They need to learn from Optus stadium in Perth on how to build good stadiums not that stupid panvati stadium

• 
  Dave Jones (@eevblog) reported 8 minutes ago

  Holy f*uck trying to get an Optus data SIM was a nightmare. The usual system at Harvey Norman wouldn't work, no one could figure out why, had to call Optus support and do it manually. And I had to bend over and get privacy rubber glove, credit check the whole works.

• 
  Callas (@mtbkcallaghan) reported 10 minutes ago

  @Freijah_time New? She umpires every Optus game. She is very confident and is waiting for the "all clear" from the field umpire. If you knew anything about football you'd know the goal umpire cannot signal a goal until the all clear is given by the field umpire

• 
  Bill (Blagoyce - Pronounced "Blagoyche") Anakiev (@BILLTHEDJ) reported 10 minutes ago

  Thank you to the NBN/Optus for restoring my internet connection at full speed. For the past 2 months it was working at woeful speeds. I was initially told it was a problem at my end 3 times but it seems the complaining from my end caused action for them to investigate and fix.

• 
  Wayne Reardon (@WayneReardon) reported 10 minutes ago

  @hakluke About 20 years ago I was with Optus, and back then if you were late paying your bill Optus would disconnect your SIM so you couldn't even receive calls. To get it connected again you'd have to ring Optus and they'd tell you it would be back on within 4 hours. That never happened, so you'd have to ring them over and over again until it eventually got done. After wiaitng for over a week for my phone to be put back on and again being told it would be back on within 4 hours, I said "no, I'll wait on the phone with you until it's done. He then passed me to another team who enabled my SIM again while I was talking to him. Anyway, that night I noticed that when my Dad who has a private number rang me, it showed his phone number with a hash tag before and after the number. This happened with every private number and I realised that when my SIM was turned back on, something went wrong and I was able to see private numbers. It was the greatest thing ever! I would get telemarketers all the time who would abuse me when I'd tell them to stop ringing me, but now I had their number to call back. You should have heard how shocked the first one was when I rang him. I kept ringing him and he begged me to stop and kept asking "How did you get this number? I don't even know this number". That ended when that phone was stolen 2 years later, but it was great while it lasted. I've since had Optus tech employees in our pubs and ask them if they can do it, and they tell me that it's impossible, but I know it's not.

• 
  Jez (@Jez3c) reported 12 minutes ago

  @PurpleHaze_Lee Reckon The noise last night, broke the sound barrier and probably a couple of windows. Anybody check Optus for broken glass last night.

• 
  Tony Chatham (@tony_chatham) reported 12 minutes ago

  @Optus Do you train your Indian ‘Customer Service’ staff to be difficult, unresponsive and mendacious ?

• 
  shiv 🔜 on twitch (@shivjam) reported 12 minutes ago

  @AllieHollyS I called Optus and said I would be moving to a place that offered $25 a month. I was sick of it. So they just manually changed my plan from $75 to $25 for the year…… their prices are completely made up and they can do wtf they want you just got to be serious about leaving.