Optus

Optus Outage Report in Galong, Harden, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Galong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Galong, Harden, State of New South Wales 11/22/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Phone (18%)

    Phone (18%)

  3. E-mail (9%)

    E-mail (9%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • colinlevitch Colin Levitch (@colinlevitch) reported

    Just got off the phone with @Optus asking them to send bills to our current address i.e. where there is active service, not the address the service was changed from 6-months ago. This is the 6th time I've had to call and make this request. How many more times will I have to call?

  • nickchristie80 Nick Christie (@nickchristie80) reported

    @FoxCricket MCG then Gabba then WACA or Optus....maybe SCG has to miss out, not ideal but solves the problem

  • the_outraged Beowulf (@the_outraged) reported

    @Optus Hi Sarah Apparently on need to ring you activation team.... But they don't work weekends.... Even though you were late with my modem etc which came Saturday.... But pointless that business strategy is be thinking... Anyway - can't be as bad @tpg They've even taken money

  • DrSallyCockburn Dr Sally Cockburn 👋🏻📞🏠😷 (@DrSallyCockburn) reported

    Dear @Optus what’s going on? @NBN_Australia modems at least 4 homes my street fried in Thurs arvo storm. Yr outage page still says “reduced service” but call centre says “resolved”. We’re all awaiting new modems via @auspost but will modem fry just happen again? Anyone else?

  • Famicomfamily1 Famicomfamily (@Famicomfamily1) reported

    @Optus Been there done that no help!!

  • mogambo1 Arne David Hanna (@mogambo1) reported

    Hey @Optus How is it that the name of someone I've never heard of appears on my phone bill? #Optus_have_lost_the_plot #Who_is_H_Wakim

  • ___ejp___ Eddy (@___ejp___) reported

    @Optus An issue in Cowes is listed. Several locations on the island have little or no coverage and it has been like that for 3 days.

  • okoth_dennis Dennis (@okoth_dennis) reported

    @Telstra When will the high demand slow down because I havea been waiting for two weeks? I need help before considering Optus or other services please.

  • Optus Optus (@Optus) reported

    @Famicomfamily1 Hi there, it's disappointing to hear you feel this way. If you require assistance with your Optus service, please send us a direct message with some more details around your enquiry. We'll then verify your account details via a secure form and assist. Sarah

  • mrff999 Francis (@mrff999) reported

    5G Home Internet (In @hurstville )disconnected after few hours video streaming on TV or downloaded several amount of data. After disconnected, 5G modem lost the 5G/LTE signal at least 30mins. Is there any restriction applied on 5G home broadband now? @Optus Please clarify!Thanks