Optus outages and service status in Galong, New South Wales

Problems in the last 24 hours in Galong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  atefooterz ‏ (@8footerz) reported 21 seconds ago

  @FckingKangaroos @Angry_Bubbe Optus rarely pay a 30 day invoice under 90 days minimum, with follow up calls. NSW privatised their now NGO Roads Maritime (former DMR section that cobbles up licenses for bucks), why would a separate donor company suffer a NSW Govt issue?

• 
  A Rehman (@ARehman45015055) reported 4 minutes ago

  @nadinevoncohen Yep, got the same stupid letter today from Optus apologising for compromising my personal data. This organisation & other like it are nothing more than blood sucking leeches. The only reason the data was compromised because these leeches refuse to spend money on Data Security.

• 
  One blue dot is all we got. Let's get to work! (@PoppityPopsPup) reported 7 minutes ago

  So I get Optus mail re hacking. Decided to change providers. 15 mins later I get an email asking me to send my ID to new provider. The email with my name is fake! ****! I knew it was wrong.

• 
  WildAnts 🐜🐜🐜 (@wildwestcoast) reported 8 minutes ago

  @grazinggoat66 Simple reason is recouping some of the Money it cost to build that amazing Stadium have no problem at all with called Optus even as a customer whilst there response to the saga has been 💩 be interesting to see after investigation?

• 
  Beach (@beachandbillie) reported 12 minutes ago

  @Fae_Blahaj @Optus That happened to me too! And optus are claiming they cannot change it back due to the hacking. Oh sure……but what? They can still charge us the extra during the hacking? **** that. And my voicemail service has stopped connecting. And they even reset it and it still doesn’t work

• 
  Flamboyant Cuttlevawn (@cuttlevawn) reported 15 minutes ago

  @hughriminton @Monstercoyliar Can we also talk about the fact that I haven't been an Optus customer since 2018 because I left the country, but I'm now still having to chase around locking down my credit reports and setting up credit monitoring in ANOTHER COUNTRY because my data was compromised

• 
  Kaylani (@Kaylani01489178) reported 15 minutes ago

  @smudge_green @Optus I had to get a new drivers licence when service nsw got hacked, now I have to do it again. These companies are ******* hopeless

• 
  jimmmmyyyyyyyyy (@Trevor12371105) reported 16 minutes ago

  Good bye Optus thanks for f#%%ing us all over!!!! New phone new network provider

• 
  🍹Possum 'Cave Proll' Trump - Armchair Expert (@possumbrisbane) reported 16 minutes ago

  @stilgherrian From a personal perspective as an Optus customer I am less concerned about a few bits of (essentially public - now) information than the details of what I do with Optus

• 
  Proselytiser (@TheProselytiser) reported 20 minutes ago

  Re #Optus hack: it seems easy to order a new medicare card on line BUT: will it just be the same old card number with the same expiry date? Anyone know how we go about getting a new medicare card without just replicating the old details (which the hackers have)? @Optus help!!