Optus

Optus Outage Report in Galong, Harden, State of New South Wales

No problems detected

If you are having issues, please submit a report below.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Galong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Galong, Harden, State of New South Wales 12/11/2025 23:25

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • GHellbitches 🅶🅾🆃🅾 🅷🅴🅻🅻🅱🅸🆃🅲🅷🅴🆂 (@GHellbitches) reported

    Hey @AskPayPal can you tell @Optus that I've just had someone gain access to my paypal, add and change phone numbers and set up their own two step verification. Also can you do something about having 24/7 support for this, thanks @Optus you douche bags.

  • Suburbia3121 Andy (@Suburbia3121) reported

    @pickle2401 I realise this is not feasible for everyone, but I’m in the position where if a phone call is not from someone in my contacts list, I’ll let it slide to voicemail. Unsurprisingly, 99.9% of those callers never leave a message. And yep, I’m (currently) with Optus too.

  • rebelparacosm Nicole. (@rebelparacosm) reported

    @Optus hi Optus, I kinda need my phone signal when I land in another city later, is there a chance I can have my service activation done by tonight? The staff tried to help me expedite my request earlier today but I still have no service. Please and thank you!

  • sleep_baker Anna Baker (@sleep_baker) reported

    @Optus Gabby, I'm not sure how a DM is going to help me. For the past 8.5 week I have been speaking with Jaimi from Optus Chatswood Westfield. She seems to be the only one that calls me back whenever she has an update. On top of that I go to Optus about 4 times a week for 1-2 hours.

  • Cate83988775 Cate (@Cate83988775) reported

    @Optus can't waive a late charge because I need to do a multi-factor blah blah. You have my account and never asked my permission to include the additional charge. But impossible to cancel the invoice and re-issue unless I give my data. Customer Care😒

  • realLlewen Llewen (@realLlewen) reported

    @Optus can you please contact me as you have sold my over due account to debt collectors after I tried to cancel my contract as I was moving overseas, and now I’m being harassed for your services I didn’t use whilst overseas.

  • bigmilkersa Sarah Horner-Glister (@bigmilkersa) reported

    @optus so I have no devices or bills then charge me $1680 to my account? You’ve been the worst company I’ve ever had to deal with and the stress I’m under after being forced to buy prepaid as you’ve ruined my credit for any plan with any company is insane

  • haruki_zaemon Simon Harris (@haruki_zaemon) reported

    @Optus Definitely time to contact the TIO. Have called @optus technical support at least 3 times in the past week. Each time they said someone will call me about my case—nobody called. Today, the person who took my call told me that’s odd because the case is marked as closed.

  • janr572 Jan - not Janice (@janr572) reported

    @Johnnosk1 @Optus We are still having issues. Cannot send. IT guy (who we’ve spent many $ on!) still says there’s an Optus issue. Will transport everything we have on our optus email and leave them. Will be interested to follow and see if there are more having this problem.

  • ONLYONEOFADY addy (taylor’s version) 🪩 (@ONLYONEOFADY) reported

    @Optus what’s up with the unstable network / mobile data?