Optus

Optus Outage Report in Galong, Harden, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Galong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Galong, Harden, State of New South Wales 01/25/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • recneps51 Komrade (@recneps51) reported

    @MarysiaGreen @gobaligo I sent a complaint to Optus. Waiting for their response which I am sure will be unsatisfactory. Then I will forward it to NSW Fair Trading.

  • AndrewJame5 Andrew James (@AndrewJame5) reported

    @lavosaurus Apparently it was just an open link on the internet that someone found and managed to scrape all customer data from api dot Optus dot com dot au (now removed). So it wasn't some state-sponsored group like Lazarus, it was probably some kid who poked around.

  • NewtonMark Mark Newton (@NewtonMark) reported

    @oferzelig This isn’t even a case of missing protection or enabling social engineering; Optus took proactive steps to negligently place their customer database on their public-facing website, then got their nose out of joint when someone downloaded it.

  • mshirlaw Matt Shirlaw (@mshirlaw) reported

    I’m guessing whoever obtained all of the Optus data wanted to narrow down the list to customers who still had an active account before offering it for sale on the dark net and has already conducted a huge spam campaign

  • RoyceRk2 Royce Kurmelovs (@RoyceRk2) reported

    The hot list is a list of Optus accounts where, if any request is made for a new service or product within a certain length of time, the applicant is asked to go into a store in person to finalise the transaction. Speaks to the significance of the data that's been stolen. /4

  • SimianCaptain Captain Simian (@SimianCaptain) reported

    A friend got this statement from @Optus (hasn't been a customer for 3 years) and it looks like they're going with the whole "You're long expired CC details weren't exposed, just everything else required to commit identity fraud, all good". #OptusHack #securitybreach #databreach

  • jjclenton Old Grey Raven (@jjclenton) reported

    @Optus @RunnerSA18 I have been affected by your failure! As an ex-customer why did you still have all my details on file? If you kept my details in the hope I would return? I will never be a customer again now that I know you cannot be trusted to look after my data! #OptusHack

  • r4dyc Robbie (@r4dyc) reported

    Thoughts on the Optus hack: - Optus is looking at some big costs soon - following CCT, Optus is unlikely to pass those costs onto its customers - Optus is a reseller, so expect Optus network providers to have prices passed on to them - there's a lifetime of ID theft fallout ahead

  • Jo77535335 Jo (@Jo77535335) reported

    LISTEN UP ALL OPTUS CUSTOMERS🚨 Optus is not even an Australian owned company. It is a subsidiary of Singtel which is a Singaporean company owned by Temasek Holdings(investment arm of Singaporean government). Singtel has a awful track record of data breaches and….

  • RowdyAndTed Rowdy and Ted (@RowdyAndTed) reported

    @AndrewBGreene @David_Speers @Optus The reforms don’t help us who had our info stolen. I’m not even a current customer, yet have had my details involved. We need new licence & passport numbers. The govt needs to make this a priority to help us & make Optus pay