Optus Outage Report in Galong, Harden, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Galong, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Optus
Optus is having issues since 09:00 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (11%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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montu
(@montuvg) reported
@Optus @LaurenHLoz I already did that, as I know this is first response I will get from optus. Also checked the outage page and no update. Very bad.
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Robbie M
(@BrisbaneBlue) reported
@Optus #optus 3 times today you have left us without internet. 3 goddam times on Christmas day. You are progressively getting worse. I know you want to fix so just fkin fix it without having me fill any more bloody forms out #justdoitOptus for Gods sake
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cruorsitis
(@cruorsitis) reported
@Optus While still offering hope that she would solv3 all my issues. Although always changing topic or having a long wait before asking a question instead of any direct response when asked to please transfer to tech support or a superior. The length will make me a laughing stock 2day
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cruorsitis
(@cruorsitis) reported
@Optus Lastly if you would like id be happy to forward the chat log or provide details to help you find it in the system (I think the duration was long enough to narrow or single down what I'm talking about. It also mentions the app having a different billing cycle than beyonce claimed
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王子宁
(@WZNGT) reported
Geez I am in trouble... my Optus phone number got deactivated since I haven't been to Australia this year and forgot to recharge it. Customer service said I can get it back but a new SIM card is needed, but how is it possible for me to collect it when I am 8000KM away?
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Chimera
(@f200exr) reported
@Optus My AC800s has increasingly started restarting randomly. Used to only happen 1-2x / day, now 10+ / day. Have updated modem to latest firmware and still restarting. In the middle of a 2 year contract. Interrupts zoom calls and anything requiring a constant connection. Help!
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🏇🏼Punt2️⃣Profit🏇🏼
(@Punt_2_Profit) reported
@domran Go buy an Optus phone and hotspot it if needing a quick fix
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jpmack
(@jpmack) reported
@Soosha39 @Optus At least they responded. Network may be garbage but shaming on social media seems to work
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nomuskles
(@nomuskles) reported
@Soosha39 @Optus That's friggin awful. I usually get 460 Mbps wireless and 900+ Mbps wired.
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sora⁷s fanacc 💞
(@dboy_yoon) reported
@Optus If you made your application more accessible, I wouldn’t be complaining anyways. I have been waiting 20minutes just for customer service to reply :) but i understand you may be busy in the Christmas period, but this has happened prior.