Optus

Optus Outage Report in Galong, Harden, State of New South Wales

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Galong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Galong, Harden, State of New South Wales 12/02/2025 23:35

December 02: Problems at Optus

Optus is having issues since 10:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Phone (10%)

    Phone (10%)

  3. E-mail (8%)

    E-mail (8%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • logicsayz Federal_ICAC_now (@logicsayz) reported

    @fransi1803 @secomb_michael Be a bummer if 'telstra/ optus et all' go down.............

  • claireysan Claire (@claireysan) reported

    @Optus I don't know why you wouldn't just post on social media that you're having an issue with prepay top up instead of letting us all complain on all of your various communications channels

  • dwightwalker Dwight Walker (@dwightwalker) reported

    network upgrade in #caboolture on @optus which @amaysimau is a reseller for and which I use - no notification just find no data so have to contact amaysim and sort it out - just stuff around till 23/3/21 and use PC at home or Wifi at home for phone's internet or get 2nd SIM

  • dwightwalker Dwight Walker (@dwightwalker) reported

    used #wifi when #4G on @amaysimau had poor data throughput due to network upgrade by @optus in #caboolture - thank goodness for wifi when 4G is flaky - doing app upgrades really fast now not minutes or longer

  • DenisJohn71 Denis Dunn 🐀 (@DenisJohn71) reported

    Hi @Telstra Shareholder & “gold” customer of about 20yrs here. Just want to relay how utterly appalled I am with your customer support. Luckily I am out of contract on home internet & mobile devices and will chat to @Optus & others. Telecoms Ombudsman here I come.

  • RedKryptonSun Gen. Zod (@RedKryptonSun) reported

    @Telstra Telstra is useless they will take your money and give you no service at all I recommend Optus

  • sculls_6 Nick Sculley (@sculls_6) reported

    Why do Telstra customers get such a big Kayo discount? ...he says having never paid a cent for Optus Sport due to being on Optus.

  • joereidy__ Joe Reidy (@joereidy__) reported

    @Optus - when you return a device deemed in store to have minimal wear and tear, expected for a two year old device. Only to proceed to have a five month standoff after they withdrew $200+ as a device damage fee (after explicitly told money would not be taken). #customerservice

  • dracomjb Mark Brown (@dracomjb) reported

    @Telstra I ported to Telstra last week from Vodafone and I’m have issues with someone on Optus getting a message they my number has been disconnected and they have to try several times to get through to me

  • pinkdvze Adeline (@pinkdvze) reported

    @Optus OMG please sort things out. Your reception is horrible. I couldn’t connect to the internet AT ALL since yesterday if I’m in Maroochydore area. 😤