Optus

Optus Outage Report in Galong, Harden, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Galong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Galong, Harden, State of New South Wales 12/01/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Phone (17%)

    Phone (17%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (8%)

    Total Blackout (8%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • bronwynstuart Bronwyn Stuart (@bronwynstuart) reported

    @baxters @Optus They'll likely offer people bill credits which won't help those no longer with them. The whole thing is a t!cking t!me b@mb

  • mariusmainridg1 Marius (@mariusmainridg1) reported

    @Narty007 There’s a bit of the gladys berejiklian type of response in that Optus announcement, not dissimilar to the Covid pressers where the message was we don’t really give a **** so bad luck if you get sick or you die

  • BTCSchellingPt WizardofAus 🇦🇺丰🔑⚡ (@BTCSchellingPt) reported

    @ODELL Appears that there was no hack at all; @optus left the API endpoint entirely unauthenticated, and each customer's unique endpoint was their customer number. A simple incremental integer. Optus exposed every customer's PII publicly without authentication.. Not hacked: exposed.

  • mutatrum mutatrum (@mutatrum) reported

    @BTCSchellingPt @ODELL @Optus Oh wow. That's bad on another level.

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @gundary4 Hi Gundary, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • tevedya Tevedya Fiasco (@tevedya) reported

    Can we see how actually @Optus was hacked? E.g. what was the mechanism to obtain the customer's data?

  • LynneCl87503604 Lynne Clarke (@LynneCl87503604) reported

    @Optus @IsaacsonMarie I got lots of phone calls before I read about the hack but ignored them. I didn't know the numbers & no message was left. Phoning doesn't work these days as most unknown numbers seem to be robo calls. Wouldn't emails be better asking customers to log onto their a/c for info?. 2

  • bronwynstuart Bronwyn Stuart (@bronwynstuart) reported

    @baxters @Optus If they were, you would have got an email last week. They were retaining my info as a past customer & I got the email which was pathetically worded to say 'don't worry, they didn't get your log in deets, just every single other piece of info to steal your identity!'

  • ServiceNSW Service NSW (@ServiceNSW) reported

    @Sysngn Hi Sysngn, ID Support NSW is working with Optus to support customers with NSW government-issued credentials, such as a NSW driver licence or birth certificate, if they have been impacted. 1/2

  • machadomerwyn merwynmachado (@machadomerwyn) reported

    Disappointing of the #Optus CEO to claim the data breach was a sophisticated hack when in fact it was a failure to ensure adequate security measures on human error. Not a good outlook on honesty, I am considering changing my mobile service provider. #OptusHack #optusfail