Optus

Optus Outage Report in Galong, Harden, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Galong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Galong, Harden, State of New South Wales 02/28/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • redambition VegoDemocracySausageAmbition ✨ (@redambition) reported

    @randomknits Eek! That’s terrible :/ (and was my experience on Optus, we always struggled to get the advertised speed for our connection.)

  • emmamaree_x ..Emma.. (@emmamaree_x) reported

    @Optus please reply to my dm urgently I need this fixed and don’t want to be slapped with a late fee when it’s the system that is down (I’m traveling so can’t get into a store to pay)

  • walshy05 Travis Walsh (@walshy05) reported

    @itsLisa__ Optus sent us the same ****, like what ******** is the point of the contract if they can just jack up their prices?! Honestly such bullshit

  • 1stExecutive Andrew Thoseby (@1stExecutive) reported

    @GladysB So how do you explain my end of contract costs going up when every marketing theory favours retention over acquisition of customers and Optus’ costs to serve me are going down ….. unless it is to fund expensive acquisition in pursuit of market share ?

  • iampoopsmcgee1 Risky Squatpump (@iampoopsmcgee1) reported

    @xglossd I went with Optus for this reason. @Telstra are garbage. Even though Optus has slightly worse coverage I don’t care when I get more data and pay 2/3 the price each month. I’ll look again when it’s time to renew my contract later this year.

  • inquiringreader Ranita (@inquiringreader) reported

    Optus how did you allow another provider to disconnect my NBN and allow them to claim that I requested that change? I never gave permission and that supposedly new account is not even in my name. Now a week trying to reconnect back to Optus and getting pushed around. #optus

  • webboy42 🐕 Paul 🦄 (@webboy42) reported

    Hey @Optus, how long does it take to “investigate” a fault? Ever since yesterday afternoon your network status page has said a fault is “under investigation” in my area.

  • hala_abokamil Hala Abokamil (@hala_abokamil) reported

    Hey @Optus , my 76 yo mother is home alone with health issues, no landline & no active mobile. Yesterday tried to transition from prepaid Optus to another provider but not working. Samsung say device locked but you say no.Please help vulnerable woman without a phone connection 🙏

  • emmamaree_x ..Emma.. (@emmamaree_x) reported

    @Optus I’m desperately trying to pay my phone bill today (as it’s due today) but the app won’t let me verify myself with the updates to pay and says the system is down. What else can I do. Is it likely to be fixed today? I use this phone for work and it can’t be cut off tomorrow

  • lachlanjhodson Lachlan (@lachlanjhodson) reported

    For the extra $4 they’re now charging me a month I better be getting my Optus tech support from Gladys herself.