Optus

Optus Outage Report in Galong, Harden, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Galong, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Galong, Harden, State of New South Wales 12/16/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @Firedingo @Muted79 No, the plan is separate to the device repayments -device repayments are interest free over 12/24/36 months. The plan part is still month to month, which is why you can change it (move it up, down etc) and Optus can change it ($$$, extra GB, etc) - without affecting repayments.

  • jessica_wilson Jessica (@jessica_wilson) reported

    @vicrollison @_annamurdoch @Optus wait - i need to know are you pro or against Optus on this issue? Sorry lol

  • _annamurdoch Anna Murdoch (@_annamurdoch) reported

    @Optus I have no use for an extra 60gb of data. But I do need that $4/mo. While that cost may seem small, with the cost of everything else rising, I’m beginning to watch carefully where my money goes. The first thing I plan to cut down? An unnecessary 160gb phone plan. 2/

  • ruaryan mark ryan (@ruaryan) reported

    @Optus Hi @optus, the phone number in the article does not take calls. The phone line simply goes dead. Any other way to help?

  • Firedingo Firedingo (@Firedingo) reported

    Just to add more stress to my life, Optus are increasing the cost of my mobile service per mth from Aug 8th & there's nothing I can do about it. I'm off contract & to recontract would cost more than the $4 increase & result in a worse service unless I paid more 😡😑😥 #poverty

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @Karina_Melbs Hopefully Optus can sort something out to get you by - it sucks as I assume you're already on the 'cheapest' plan you can pay off a phone with, unless there's some other "under the counter" offer that'll be enough. Good luck.

  • crankycrab1171 JJ 🇦🇺 Cranky 🦀 (@crankycrab1171) reported

    @Optus have really gone to the dogs! Paying for a sevice they cant provide and now they want to increase their monthly charges!! Fix your coverage, FFS!!

  • peterhull55 peteatkorogoro (@peterhull55) reported

    @oldlillipilli @FlickReynolds @Optus We are living in a duopoly . Telstra put mine up by $10 recently to pay for “extra service” “shifting me to a new plan” the benefit was 5G which I can’t receive on my phone and is not in my area. 🤬

  • vicrollison Dr Queen Victoria 💧🐀 (@vicrollison) reported

    @Muted79 @Firedingo tbh I guess when you probably have a trillion different plans over 10 years and enough people being screwed over or getting billed weirdly, simplifying things to 7 plans can only help. Provided you get the 'value' from them vs Vodafone or Optus of course. And hey, month to month

  • LadyPenelope66 Curious me (@LadyPenelope66) reported

    Email from @Optus advised me they increased my bill $4 a month. Adding 60GB extra data to plan. I never use the data I already have. I do not consent to this. Tried to change plan on line unable to. Placed on hold for hours. Chat line can not assist me.😯 Not happy @acccgovau