Optus outages and service status in Galong, New South Wales

Problems in the last 24 hours in Galong, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Galong, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus (@Optus) reported 8 minutes ago

  @Sharkies2035 Hi there, I'm sorry to hear about your poor experience with Optus' prepaid plans. We'd like the opportunity to turn this around for you. Please send us a Direct Message with more information so that we can investigate further. -San

• 
  Arthur Barrett (@Ayyyyybeeeee) reported 9 minutes ago

  Here in Australia we’ve got the semi-annual hand wringing over cellular carriers and emergency calls - is it time to ditch SS7 for VoIP/SIP and switch from single operator SIM from Telstra/Optus to multi-operator SIM like SimBase or ThingsMobile?

• 
  Not This Little Black Duck 💉💉💉💉😷⚖️☮️ (@YoiksAndAway) reported 9 minutes ago

  @AlanBixter Particularly after @Optus emergency access fuckups, there's no excuse for not having robust redundancies & fail safes @Telstra are likely more focussed on cost-cutting & leveraging unwanted, untested AI to boost management bonuses CEOs should face jail time for such negligence

• 
  Casey McGregor (@CaseyMcGregorAu) reported 15 minutes ago

  So we have another outage impacting 000 calls in Australia, this time by Telstra. This has already happened with Optus twice if I recall. Enough is enough. Renationalise Telstra and Optus, and give them all the funding needed to maintain, develop and expand our telecommunications infrastructure across Australia in the interests of the people rather than private and foreign shareholders. #auspol

• 
  Paddy (@Dabatsau) reported 23 minutes ago

  @7NewsMelbourne But you still have to go with an Aus provider as they own the leases on the spectrum it uses and are the only ones to provide service in buildings and high density areas. Optus & Telstra already can provide sms via starlink with calls and data in a few years. So no - the major telcos are not under threat.

• 
  Optus (@Optus) reported 24 minutes ago

  @iisancs Hi Isan, we're sorry to hear you're experiencing issues with your internet connection in spite of paying your monthly Optus bill. Please send us a DM with your full service address and your internet type, so we can take a look and investigate further. -Enku

• 
  Scarab (@ScarabOfficial) reported 25 minutes ago

  @tiny_watermelon @Optus I just realised I didn't get an alert today either, while I was sleeping. Considering I'm a disabled pensioner that's a little concerning. In the days of landline phones, I was on a high-priority service. Maybe it's because I don't have a smartphone ? Goodness knows.

• 
  Jan (@bimmyjartel) reported 26 minutes ago

  @JohnnyinternetI @WestCoastEagles AFL had nothing to do with Optus build. Such a stupid comment.

• 
  john ****** smith (@jfsmithcnt) reported 26 minutes ago

  @BigDog_USA @Telstra You must be deaf and blind. It was a massive outrage when Optus went down too. Not everything is about an agenda **** head.

• 
  Wil Burston (@wilburston) reported 29 minutes ago

  @StMaryMacKiller So bad the iPad has an Optus chip and the house has been in Starlink for years