Optus

Optus Outage Report in Glen Innes, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Innes, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Innes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Innes, State of New South Wales 12/28/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • impassive Luke H (@impassive) reported

    @FrancisFlanner3 @Telstra busness mobile service broken for 6 weeks. They kept ringing me on the broken number and closed the job when I didn't answer, over and over. Swapped to @Optus and haven't had a problem since.

  • TimothyRead8 Timothy Read (@TimothyRead8) reported

    @Optus I have demolished and rebuilt a house, and there is no nbn connection infrastructure yet. I’ve spent a week calling your overseas call centres who barely speak English, who keep telling me 24 - 48 more hours but it never gets done. Surely it’s not that hard!

  • benjamin17walsh Ben Walsh ⚽️🇦🇺 (@benjamin17walsh) reported

    @SMEMUFC @Optus i got mine down from 130 to 54 Pete! Just keep hassling them

  • MegMLW Megan Leed-Williams (@MegMLW) reported

    The irony that contacting a telecommunications firm through the medium of telecommunications is nigh on impossible is not lost on me @Optus For the love of god, how do I get in touch with you people? Can’t even threaten to move to @Telstra because they’re equally terrible

  • wakey74 Paul W (@wakey74) reported

    @Optus @Optus you are about to have a major PR issue on your hands by ignoring my issue, You will also lose a major business account due to this

  • ScottyCHarris johnny the walrus (@ScottyCHarris) reported

    @Optus @SwoopLuke Don’t have that problem with Telstra!

  • AmbroseSuzy Suzy Ambrose 🇺🇦 🇦🇺 🇫🇷 (@AmbroseSuzy) reported

    @JayJay91341991 @BelindaJones68 Since @GladysB joined Optus she has broken her promise to improve customer service and eliminate exorbitant errors with intl roaming - well known to the Telecommunications Ombudsman. Prior to leaving Aust recently I ph Optus who assured me that the country I was travelling 1/2

  • jasonbereklewis Jason Berek-Lewis (@jasonbereklewis) reported

    @Optus Thanks for replying. Please fix this. I work in the area and the poor 4G/5G coverage is ruining my experience as an Optus customer.

  • debkasmar Deb Kasmar (@debkasmar) reported from Sydney, State of New South Wales

    Hello @Optus can you please explain when I go on to check an outage it says “we’ve identified a fault which means customers in the area may have no access to internet etc” but when I go on the help line they tell me there is no outage 🤔

  • newcastleboyy Fearless Friend (@newcastleboyy) reported

    @thegrumpypoof @Telstra Pete, when I had problems with my iPhone X in 2018, Optus retail were absolutely hopeless and told me a pack of lies. I took it to the manufacturer at the Apple store at Charlestown & they couldn’t have been more helpful. They replaced the phone with a like-new model