Optus outages and service status in Glen Innes, New South Wales

Problems in the last 24 hours in Glen Innes, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Innes, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  glitch_sun (@glitchsun_) reported 4 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  Anthony Smith (@Anthonydsmith86) reported 5 minutes ago

  Anyone else thinking North Melbourne could be a banana peel this week? Fremantle have been dominating and if it were at Optus I wouldn’t even be considering it but down in Bunbury in the wind, could it even things up?

• 
  Optus (@Optus) reported 8 minutes ago

  @LydiaAmesha Sorry to hear you may be experiencing issues with your Optus internet. If the issue is only persistent whilst viewing the SBS stream, it would most likely be an issue on their end. However, if you are facing issues with your Optus network in general outside the SBS stream, please send us a Private Message, so we can look into the issue for you further. -Jay

• 
  Optus Help (@optus_help) reported 10 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  Tony K (@TKags) reported 11 minutes ago

  @pelli_69 @Optus @Telstra I was with them for years, then went straight to Aussie Broadband! One of the many benefits is that it has Aussie call centres & tech support.

• 
  Mimama 🐕🐝🦋🦉 (@BConn39) reported 11 minutes ago

  @ProudLeftyHatr @AustralianCelt @SkyNewsAust Petal, those flights have been checked and passed by the parliamentary office. She had other flights booked, they were cancelled as Wells dealt with the Optus fall out. Last minute flights were secured. Acting like this has never happened before is just pathetic. Born yesterday?

• 
  Tony Chatham (@tony_chatham) reported 13 minutes ago

  @Optus Do you train your Indian ‘Customer Service’ staff to be difficult, unresponsive and mendacious ?

• 
  Hola (@holadibujos) reported 14 minutes ago

  @cryptocom Your app and optus are ****

• 
  Dayvd Allen (@DayvdAllen69876) reported 15 minutes ago

  Home internet is down, BUT, according to Australia's "Lightning Fast" NBN... There IS no outage... Yeahhhhhhh.... The "Not Online" indicator light says otherwise. Optus are now "confirming" there's a problem... 🙄

• 
  AAAAAGGGGHHHH!!!!!!!!!!!!!!!!!!!! (@slizeoo) reported 20 minutes ago

  @DumbFoxFurry Every single carrier is so *** telstra pre paid costs your kidney for a 7 day recharge optus is Optus and vodafone has garbage coverage in my experience