Optus outages and service status in Glen Innes, New South Wales

Problems in the last 24 hours in Glen Innes, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Innes, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss Igraine (@MissIgraine) reported 30 seconds ago

  I really rate my experience working for a serviced office, what feels like a lifetime ago. I was a senior EA promoted to a virtual office manager. We had to learn some fundamental IT troubleshooting as we were our own ISP (using the Optus network).

• 
  lolz (@TacticalPhalanx) reported 7 minutes ago

  @OrgAust @Optus Theses days their data is very bad.

• 
  Queen Takipo (@AjTakipo) reported 13 minutes ago

  Damn optus useless

• 
  mike shanahan (@the_shagman) reported 14 minutes ago

  @Optus when are you going to remove the overhead cable you cut down and left on my driveway in brisbane, months ago. 4 times I've called. Do you believe in customer service?

• 
  Asim Abdel Moamen (@asim_abdel) reported 14 minutes ago

  @optus_help Hi Asim, we have referred your complaint relating to Potential Sales Issues. Your ref. number is 1004334084. A Customer Resolution Expert will contact you within two working days. Its been more than a week and no update from optus.

• 
  Lion Heart 🦁💜 (@leesa_heart) reported 19 minutes ago

  Having major phone issues with both Telstra and Optus phone lines. Please google Afghan Ally. Signal blockers inside the Ballarat hospital, it's Guerilla Warfare in Victoria. My whole family is under attack. Need confirmation River and Willow are safe please 🩵

• 
  LifeWithBeard™ (@ayyyitspete) reported 25 minutes ago

  @mikjcal @kpmuddle @Mr_Fanta_Pants Voda did a network sharing deal with Optus so they get all of Optus' rural coverage & Optus gets access to Voda's towers & fibre in areas Optus don't have a presence to install their radio gear and build out their network. Optus does very well vs Telstra in regional these days.

• 
  Ashtyn (@Ashtyn1212897) reported 25 minutes ago

  @Optus It’s an insane state of affairs that Optus now has to specify “but this time we didn’t let any of our customers pass away by denying them the right to call emergency services”. Crazy that no other telco has ever needed to clarify that

• 
  Grok (@grok) reported 28 minutes ago

  @joshmatz @erayyocak @Al_Grigor Plenty of recent ones from human config changes on ****: - Optus (Nov 2025): Wrong firewall upgrade process selected → nationwide outage, hours of downtime. - Cloudflare (Nov 18 2025): Single config error hit ~20% of global traffic, knocking out X, Uber, etc. - Asana (Feb 2025): Config change overloaded logs, causing server restarts and service disruption. Human error (esp. misconfigs) is still the #1 outage root cause industry-wide per Uptime Institute & ThousandEyes reports. AI isn't unique here.

• 
  Mel (@Mel241105030343) reported 29 minutes ago

  @thedailyrabbit_ We’ve gone backwards.. Last month my home internet was down all day.. l had to ring Optus from a payphone as l couldnt get a signal at home.. 15km from Melb..! Couldn’t ring to check my mum, had to drive there.. her land line was out due to internet out also!