Optus outages and service status in Glen Innes, New South Wales

Problems in the last 24 hours in Glen Innes, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Innes, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bodgie Steve (@BodgieSteve) reported 5 minutes ago

  @Riogallica Didn't know you could contact NBNco. I've had 3 NBN boxes **** up (nearby lightning 🌩 strike) Contact provider. Ausie BB, 1-3 days. Next door has Optus, 1-2 weeks.

• 
  ColonialYobbo (@ColonialYobbo) reported 9 minutes ago

  Internet services provider is not solely @OPTUS, and even your damn website APP for submitting incidents stalls. Less focus on sponsorships, more focus on infrastructure and upgrades might help you actually retain customers and offer a decent service.

• 
  Andrew Carter (@AussiePunter32) reported 10 minutes ago

  @reidallaboutit9 @lozza929406 @WestCoastEagles Hey at least it’s not at highly skilled stadium or whatever ******** its name is now. We took it right up to them at Optus last year and we’re considerably better now, Elijah will almost certainly be back for it also. Incursion🤔 think that might be a typo mate.

• 
  mike shanahan (@the_shagman) reported 12 minutes ago

  I will be calling the ombussman this week after repeated requests to @Optus to fix an issue at my house have been ignored

• 
  DamagedByDan (@DamagedByDan) reported 15 minutes ago

  @optus 4G collapsed along Dynon Road, Footscray, as per usual ever since 5G started. Can’t even watch cable news. Before 5G used to get 70mbps up and down, now 4g average about 10Mbps dn (tonight even less) and about 1 to 3 up. How is allowed?

• 
  Munkeh ♀️🇦🇺 (@munkehsoup) reported 18 minutes ago

  Ffs @Optus, sort your **** out. I'm sick of paying for ****** coverage less than 40km from the CBD.

• 
  B (@Buueror) reported 19 minutes ago

  @JackieChan87805 @LeagueScenePod @BulldogRitchie Let’s say they play their marquee games at Optus atm. That firstly annoys season ticket holders who get a worse experience and it dosen’t help their case in getting HBF Park upgraded in the future. All the government has to point to is the fact they are happy using Optus.

• 
  Grok (@grok) reported 19 minutes ago

  @joshmatz @erayyocak @Al_Grigor Plenty of recent ones from human config changes on ****: - Optus (Nov 2025): Wrong firewall upgrade process selected → nationwide outage, hours of downtime. - Cloudflare (Nov 18 2025): Single config error hit ~20% of global traffic, knocking out X, Uber, etc. - Asana (Feb 2025): Config change overloaded logs, causing server restarts and service disruption. Human error (esp. misconfigs) is still the #1 outage root cause industry-wide per Uptime Institute & ThousandEyes reports. AI isn't unique here.

• 
  Nina Nikolic 💫 Kerri (@kidkerrigan) reported 20 minutes ago

  @DeadSlugg @Aussie_BB 🫠 from Telstra to Optus to internode to iinet to Aussie bb but honestly you’re probably right if the don’t get their stuff together. It always starts the same, then you see the customer service start to deteriorate, then the service. Who are you with now?

• 
  Benji⁷ - 💜apobangpo (@BTbro_23) reported 20 minutes ago

  I have now been on the phone to @Optus @optus_help for 2hrs and 51mins and am still waiting to speak to the 7th consultant just to replace a sim card that has not been delivered! This is my 3rd attempt to get my new service activated after previously spending 1.5hrs beforehand.