Optus outages and service status in Glen Innes, New South Wales

Problems in the last 24 hours in Glen Innes, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Innes, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

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  The Technician (@TheTrader_76) reported 2 minutes ago

  @SimonSperling Are they pulling his statue down outside Optus Stadium ???

• 
  landman (@hasselljpb) reported 3 minutes ago

  @Maddog6461 @Telstra Optus tower went out round the corner from here and you needed a mobile phone signal to open the padlock!!!

• 
  Eddy ≅ (@e6dym) reported 3 minutes ago

  @Optus has to be one of the worst companies I have dealt with. 3 hours of dealing with several departments about a simple fix only to be told they can’t help me and I have to go in store. Useless.

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  Southside (@hapast8) reported 7 minutes ago

  @burkylie12 @Lisa9Sophia @OldGrump9 She didn't fix the Optus data breach either. Surprised? Nup

• 
  glitch_sun (@glitchsun_) reported 11 minutes ago

  Just had the worst customer experience in my life from @Optus It took 2+ hours of dealing with barely legible Indians passing me from department to department. The worst was the ‘Tech Support’ woman who didn’t even know what 5G+ was and had to look it up on the website.

• 
  Minibobo (@minibobo) reported 11 minutes ago

  Kiro is pure garbage. I ran it for a few minutes using Optus 4.6, and then it told me "Invalid model ID. Please select a different model to continue." I couldn't find a refund option either, so I guess I'll just consider the $13 a waste. @kirodotdev

• 
  calmingdown (@joey8bitz) reported 11 minutes ago

  @enz2g @1WeakGuttedDog Your gaslighting is terrible. I’ve not seen a single complaint about Boost. The list is endless for Vodaphone and Optus. Hell, Optus is in the news today for another outage. As the saying goes, it seems you will die on the hill than admit you are wrong.

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  leon (not kin) (@doingwritebyme) reported 13 minutes ago

  Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

• 
  Optus Help (@optus_help) reported 13 minutes ago

  @timtheous Hey there, sorry to hear we've left you feeling this way after trying to upgrade your nbn technology type. I have passed on your feedback to the relevant teams to review for future improvements. I'd recommend reaching out to our Sales Team to further discuss your options. You can do so, via the Messaging service on the My Optus app or by calling them on 1800 508 000 (Mon - Fri: 9am - 7pm Sat - Sun: 9am - 5pm AEST). -Athan

• 
  kane (@kanethesaint) reported 15 minutes ago

  @eevblog If you turn on Data Roaming when in Vodafone, in areas where there is poor coverage, it will connect to an Optus tower to fill the gap. This only works for Vodafone and not Optus or Telstra.