Optus

Optus Outage Report in Glen Innes, State of New South Wales

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Innes, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Innes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Innes, State of New South Wales 12/28/2025 20:40

December 28: Problems at Optus

Optus is having issues since 12:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • kaebee01 Kathryn Bordonaro (@kaebee01) reported

    @Raf_Epstein Start with getting an alert placed on your credit file - that way if anyone tries to borrow money using your id - you will be notified. Contact equifax - and IMHO Optus should be paying for the credit alert service for you

  • emef Mark Fletcher (@emef) reported

    @Raf_Epstein register to change your DOB. (it's a joke) I'm an Optus customer and caught up in this. What they have permitted to be done with our data is appalling.

  • Mopar_Hood1976 MoparMutt (@Mopar_Hood1976) reported

    @OMGTheMess Got the email from Optus as a "Former Customer" What the hell, They went to great lengths to explain how it was "only" name address and email they got- nothing important. geeeez

  • GreatZack000 ooloo (@GreatZack000) reported

    How can we sue Optus for leaking all the private info. Passport, driving license, etc etc. They must held responsible to poor management of cyber security.

  • WyleECoyoteEsq WyleECoyoteESQ (@WyleECoyoteEsq) reported

    @kbrspace I dont know what is worse. Optus declaring it WASNT human error for the breach, or their security systems are so flawed that a hack was able to happen. Human error provides some reassurance optus security systems maybe sufficient, but with the denial, their security must be ****

  • burningmbition Pro-choice Craig 💉💉💉 (@burningmbition) reported

    @KimWomenginet I'm so sorry. I really hope a class action is coming very soon and completely buries Optus as an organisation. I personally had bad dealings with Optus in the distant past and promised myself never to go back to them under any circumstances. To see so many suffer now is horrific.

  • BlackDouglas Take5! Promoting organisational wellbeing. (@BlackDouglas) reported

    I just tried to update my optus details on the app. I was told I have no active services (despite them being active) and that help was unavailable!! WE NEED A CLEAR PATHWAY WITH ACTIVE LINKS OPTUS!!

  • GordyPls Ashwagandha Forever (@GordyPls) reported

    @ServiceNSW Sure, but the anecdotes coming through, including media reports I'm now seeing in the SMH, are that you're requiring @Optus to provide a letter saying that the individual customer's details were compromised, and @Optus are still pretending they're the victim here.

  • TheCryptoJa 🇯 🇦 🇾33.3% (@TheCryptoJa) reported

    and your solution is to fork out $50 to have a drivers license replaced. It doesn’t change your date of birth or your drivers license number. Do better Optus. I smell a class action law suit coming.

  • carter_wassana Wassana sydney (@carter_wassana) reported

    @StephenJonesMP What about this one??? Why is it always the future with you people and never the ' now'??? The govt should be hammering Optus and ensure all scams will have repercussions on Optus not its customers. Grow a spine for a change and stop being dictated to by big business