Optus Outage Report in Glen Innes, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Glen Innes, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Innes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (40%)
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Phone (29%)
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E-mail (12%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Nicholas Tan
(@the_tanman) reported
@Optus Users on your NBN service can’t seem to resolve to certain websites. One I can’t access is hosted by Webflow and has Fastly as the CDN. Is there a known DNS issue impacting NBN subscribers? Confirmed with multiple other subscribers.
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Justin Cook (he/him)
(@linuxdaddy) reported
As if the world hasn't got bad enough, new customers with @Telstra mobile are unable to get a new number or international bolt on. Thanks Telstra. Off to @Optus I go and hope they don't lose my personal information.
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🇵🇸 Paul A. Thomas 🇸🇾
(@Hey_NicePhoto) reported
@Optus My brother has been waiting more than 40 minutes for you to send him a verification (MFA) email. Is there anyone there qualified to provide support? In my 16 years running a helpdesk, I have never seen such incompetence.
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Darren Allatt
(@DarrenAllatt) reported
@Optus @MRowlandMP @Telstra All I'd like is for them to: 1) Provide indicative charges during usage period 2) Issue Invoice at the end of usage period 3) Direct Debit 3-7 days after invoice Basic Business. not TAKE PAYMENT FIRST, then tell you what you paid them for!
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Keira ❁
(@Keirashley) reported
Spoken to 4 different agents over on the @Optus app and every single one is an incompetent idiot. Does anyone decent work for Optus that can help me? @optussubhub
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Elizabeth Day
(@BarossaBluStckg) reported
Beware new phone plans w @Optus they no longer provide printable invoices via web access account &you will be locked to direct debits Ccard, other pymnt options been withdrawn. If you try to print invoices using the app its bad luck if you don't have WiFi or networkable printer.
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Appaluza
(@Appaluza) reported
@Optus what's the status on your DNS server pls. Our website has been down all day. We tracked the issue to your DNS server dropping domains registed with @GoDaddy I know we are not the only ones having this problem. Its not an issue with mobile just NBN
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Eleanor Wheelie 🌸Ceej🌸 (Season 7: June 16th 🥳)
(@Eleanor_Wheelie) reported
@Optus Hi there. I have been without my NBN service all morning ( since 4am) and currently, there is an NBN contractor at my Unit complex … is there some issue with the service in P/C 3136? Thanks
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Mwana wako
(@zishisurboi) reported
This #fetchtv update is hot garbage it's so clunky and it's actually not user friendly at all, why change something that was ok for something that ultimately takes more time to navigate if not for the premier league.... @Optus
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🇵🇸 Paul A. Thomas 🇸🇾
(@Hey_NicePhoto) reported
If you want to experience the worst helpdesk in Australia @Optus wins the award. The call centre has totally failed to respond to the issue. Having to wait 72 hours is a joke.