Optus Outage Report in Glen Innes, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Glen Innes, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Innes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (8%)
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E-mail (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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DASH
(@DASHGMR) reported
Over it. Ringing Telstra tomorrow. @Optus are pathetic. On the phone all day with no help.
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The Angry OWL
(@mikeredes) reported
@Optus can no longer choose 5 days roaming. Only 1 day. Wtf
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Joshua Krueger
(@joshua_krueger) reported
@Optus To clarify, I got sold a service to get a sale; only to find out today that service doesn’t exist with my new contract (Roaming $5/5GB). Great way to treat loyal 20yr customer. Misleading, deceptive and no accountability . 7 staff and not one could resolve the matter.
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Thomas Francis
(@th0masfrancis) reported
@Optus your NBN connection is down from this morning and all your customer service bot is telling me is to restart the modem and “experts I am trying to reach is not available today “. Such a poor customer experience.
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Tanya
(@wade396) reported
@Optus HELP@I am Health Professional and error keeps coming up with Optus Webmail is there an issue
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Yin & Juice
(@_yinandjuice) reported
Why does @Optus make everything so damn hard? I just want to cancel. I've been dicked around and left on hold. No wonder you can't keep customers
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Dennis Long
(@dennislong1950) reported
@LisaJBryant Have you tried pushing zero repeatedly? Some systems will send you to a human. But are the humans human? Or AI? “Christian” at Optus was very pleased he had solved my problem. I had to point out that my problem was unsolved. A senior humanoid will contact me within 24 hours.
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~
(@shaunau) reported
Every month @Optus does this in my area. It usually means no 5G for about a week and sometimes only 3G. It’s really ***** me off that they keep spinning this as a positive when it’s a service degradation every single ******* time. Never experienced this **** with @Telstra 😠
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Rohit Mandanna
(@RohitMandanna) reported
Terrible customer experience @Optus. Very poor internet service and no attempt to help upgrade service to better / more reliable internet service.
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Progressive Agriculture
(@progressiveagri) reported
@betterbushcomms @ktxby I’ve got a router modem in the office with an Optus sim and it’s 150 down and 50 up consistently, doesn’t vary, regardless of the time of day.