Optus outages and service status in Glen Innes, New South Wales

Problems in the last 24 hours in Glen Innes, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Innes, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jaala (@Jaala_May) reported 5 minutes ago

  Anyone having optus call issues? I can't make or recieve calls on 4 different phones. Prepaid and postpaid.

• 
  Hugo (@Chilka_) reported 7 minutes ago

  I wanted to apply but I'm sorry the UX is ridiculously bad. @Optus just give an email i can reach and send all the info and my cv bc I'aint gonna talk to this damn bot and wait 5 seconds each time i put an info. It took me 1 min just to fill my basic account info.

• 
  Ruben Nunez (@rubenm2016) reported 7 minutes ago

  @Optus Seriously, I’ve been trying to organise to payout my phone over the past two months through your chat. I’ve been told now twice that “it would appear on my next billing cycle” and never does and then I am told “again” that I need to wait until next month. What a joke

• 
  ACCAN (@ACCAN_AU) reported 8 minutes ago

  Another #TripleZero failure has been reported. @newscomauHQ reported a nationwide Optus #outage yesterday where calls to 000 did not connect. Australians should not have to accept “intermittent issues” as normal. We need enforceable reliability standards and better regulation.

• 
  Tony Chatham (@tony_chatham) reported 10 minutes ago

  @optus Why are your call centres almost impossible to deal with? I’ve just wasted thirty minutes hearing excuse after excuse that your out -sourced staff are very busy. For a 'service' organisation, this isn’t good enough😡

• 
  Optus Help (@optus_help) reported 10 minutes ago

  @Col__22 No worries, Colin. We only have the Optus Device Checker link I provided above. If you were wanting to look at other Network Providers, you would have to do so via their own websites or through the AMTA website - Joel

• 
  zubimendi lover pro max extra (@ahs41h) reported 12 minutes ago

  @m1nhaxo I use bloody Optus and I’m a gamer and wifi is very important to me and my room doesn’t even have an Ethernet port you don’t understand how bad I wanna break my controller everyday

• 
  Mad Hatter ♠️♥️♣️♦️ (@MattBrady1980) reported 12 minutes ago

  Deadset @Optus your “customer service” from your loyalty team is disgraceful… Still haven’t had a reply after 25 minutes and counting. No wonder I’m looking elsewhere. #disgusted

• 
  LifeWithBeard™ (@ayyyitspete) reported 13 minutes ago

  @mikjcal @kpmuddle @Mr_Fanta_Pants Voda did a network sharing deal with Optus so they get all of Optus' rural coverage & Optus gets access to Voda's towers & fibre in areas Optus don't have a presence to install their radio gear and build out their network. Optus does very well vs Telstra in regional these days.

• 
  GG (@joffa44) reported 15 minutes ago

  @ollierafc @Optus What a croc of crap. It's electronic. Just because the stores are shut on a public holiday. The electronic version doesn't shut down..