Optus Outage Report in Glen Innes, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Glen Innes, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Innes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (66%)
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Phone (14%)
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E-mail (7%)
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Wi-fi (7%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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P is for Painslut
(@pisforpainslut) reported
@Optus I didn't even get a reference number sadly. I'm now just noting down how long I loose internet and we will see when my bill comes through if this has been deducted. At this stage apperently a technician is coming Wednesday. Will see last one never showed up
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Bron Brow
(@bron_brow) reported
@Clarkey_73 @liltelfeee @WestCoastEagles We’re too good at Optus, seem to only care when we play there, but you’re right - we’re **** at the moment.
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Canowindra Curmudgeon
(@tw1tteringclass) reported
@Optus It is fixed now it looks like. I don't understand why there isn't an app or website where we can get interruption info easily without having to spend time on the phone trying to figure out if it's just us or the area or the whole network.
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MegSed
(@MegSed24) reported
@Optus I’ve had enough. The ‘My Account’ section of your website hasn’t worked for years. I just want to view my bill pdf without contacting your customer service every week. Not good enough.
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Jodie Skellern
(@Jodie3735) reported
No internet but NBN have identified a line problem & are working to resolve. Optus added data to our phones so we can use the internet that way until the line is fixed. Happy with @Optus prompt, professional and polite customer service. Hopefully @NBN_Australia can be as good
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P is for Painslut
(@pisforpainslut) reported
@Optus Its fine I'm noting down myself how long it's been out now I'm over it. The lady on the app was ridiculously rude. It's been close to 4h without a fix so I'm definitely not a happy customer. Sadly here in regional Victoria we don't have much options for providers
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Chas Fisher
(@chasffisher) reported
**** that Optus ad for making me cry every time.
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Canowindra Curmudgeon
(@tw1tteringclass) reported
@NBN_Australia & @Optus when is the area outage around Canowindra nsw going to be fixed? We have huge tourist numbers atm for hot air balloon festival and you are killing our retailers with no eftpos etc. @PaulFletcherMP #auspol
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NewSia
(@Anastast03) reported
@Optus customer service - why are your staff calling me, providing me with my full details, date of birth and then asking me to verify the information is correct? How can I escalate this matter? Concerned.
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Helen Marshall
(@helenjena) reported
@cathybeitz @slsandpet @Optus I once paid an Optus bill twice ($260 in around 2001) because they accidentally billed me twice. I tried for months, then years (occasionally), to get it back with no success. I had evidence (the bills and bank transfers) but hit a wall every time. Never again!