Optus

Optus Outage Report in Glen Innes, State of New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Glen Innes, State of New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Glen Innes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Glen Innes, State of New South Wales 02/21/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (23%)

    Phone (23%)

  3. E-mail (11%)

    E-mail (11%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    If @optus staff through the app didn't follow a script then maybe #customers would get help that they needed and not what staff gives that had nothing to do with customers issues?

  • anthonyjmuscat Anthony Muscat 🌈 (@anthonyjmuscat) reported

    @stiffuppercut @Telstra To be trueful I was with Optus years ago and it was slow and 4g use to drop all the time. But Telstra NBN I seen people without internet for months waiting for install because they cant get technician to turn up and Telstra you can’t call directly once it’s working it’s ok.

  • rainbow_tessa TessaRainbow (@rainbow_tessa) reported

    @Optus NBN dropping in and out. Is there an issue in Bundaberg Qld? Nothing on website as usual.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @real_xye @Optus Or with each staff giving out different information for the same issues, staff not reading people messages, empty promises etc staff have proven they don't want to assist. And I thought they have improved #CustomerService I was wrong.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus I know you are keen to assist, but sending answers you want to give and not related to a customer question is not assisting but is actually annoying.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus But for me to assist you, can you assist me by giving answers related to my questions. As I know my account is $49 and 60GB which if you looked is not the issue, the issue is my account is showing 119GB

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @jack is there anything that actually works at @Twitter? As I snooze notifications from @Optus because once again the poor #CustomerService but I still get notifications

  • Optus Optus (@Optus) reported

    @vaughan_k Hi - As a customer you can certainly visit Optus store and discuss this or show the Twitter chat as a proof of what we have discussed. Aman

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    Why do companies so called #customerservice like @Optus gives answers not related to #customers enquiry & which the customers knew the answers anyway? Yes I know my account is $49 & 60GB the issue is why my account showing 119GB, as I am not paying for another mistakes of theirs.

  • vaughan_k Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @GunnersDwnUnder And Optus should be brave and admit that they do have network issues.