Optus Outage Report in Heddon Greta, Cessnock, New South Wales

Problems in the last 24 hours in Heddon Greta, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Heddon Greta, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (15%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

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Optus Issues Reports Near Heddon Greta, New South Wales

Latest outage, problems and issue reports in Heddon Greta and nearby locations:

• 
  @carlagrossetti (@carlagrossetti) reported 7 minutes ago from Maitland, New South Wales

  @Optus Thanks Nard. What causes an outage that only affects webmail?

• 
  Julian 🇦🇺 (@JKRLMazur) reported 57 minutes ago from Cessnock, New South Wales

  @Telstra Yep. Unfortunately I’m so disgusted with the way I’ve been treated as a customer will see me head to @optus Telstra high prices dont reflect the service you receive from staff when there is a problem. It’s disgraceful. By far the worst telco I have dealt with, ever.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rufio (@RooFeeOhh) reported 5 minutes ago

  @eastuto @Optus I had to go to the ombudsman also when I left Optus, they were THE worst.

• 
  cecile_Holly (@cecile_holly) reported 5 minutes ago

  @Optus Who can I complain to in regards to a case manager who has ignored me for 3 days now, on an issue that started Nov 22. No one seems to be able to help me, when the case was assigned to a case manager, I thought we might be getting somewhere. So who else can I call?

• 
  eastuto (@eastuto) reported 7 minutes ago

  @RooFeeOhh @Optus customer service is the worst. I'm not even mad when I talk to them. Just gets very annoying when they put you on hold forever and then hang up. I don't even want to waste my time calling them. Will probably just complain to Ombudsman and be done with it

• 
  jansant (@Jansant) reported 10 minutes ago

  @MichaelWestBiz @Optus Christ, they've gotta fix that ASAP.

• 
  guseyk (@guseyk) reported 12 minutes ago

  It's become impossible to stream Radio with @optus mobile 4g. The 'fix' I was given has made it worse. Time, after all this time, to start flying Qantas.

• 
  sammyclaus. (@thesammykins) reported 13 minutes ago

  I've finally had to, after years of not having to do it, raise a TIO complaint against Optus for trying to tell me I need to "upgrade" all my plans to have them on a single bill. Insane.

• 
  Sarah (@sezlloydy) reported 15 minutes ago from Westfield, Western Australia

  @RDSampson_25 As much as Optus is great, will never take the mantle of ten WACA IMO for cricket

• 
  Ryan Booker (@ryanbooker) reported 17 minutes ago

  @Optus @optus this is still broken.

• 
  Charlie (@charlietech) reported 20 minutes ago

  @MichaelWestBiz @Optus anything i can do to help Michael?

• 
  Scottysgotagun (@scottysgotagun) reported 22 minutes ago

  @rbozinovski @MichaelWestBiz @Optus Had to go through the ombudsman several years ago, let's just say they were as helpful as Telstra dealing with the problem, offered me a discount after I cancelled 2 months before & went to another telco