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Optus Outage Report in Hillview, Greater Taree, New South Wales

Why is my Optus service not working?

Some problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Hillview, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hillview, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Optus

Optus is having issues since 03:00 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 38% Internet (38%)
  • 29% Phone (29%)
  • 14% E-mail (14%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • combermere123
    combermere123 (@combermere123) reported

    @ElysseMorgan @Telstra must not think it can not happen to us/me, I am a lowly customer, companies think cybersecurity is a cost burden & a customer's data is a personal responsibility. cc @Optus

  • kelliedavison
    Kellie Davison 😝 (@kelliedavison) reported

    @ServiceNSW @keihotaru69 Can we come into a NSW service centre to get a new driver licence number, card number and a new photo?! I want mine completely changed as have been contacted by Optus!

  • RavenZech2
    Raves 🐀 (@RavenZech2) reported

    @agentsmart @Optus Oh in a bottle floating down the stream 🤔

  • rogueytwinkles
    Diane D (@rogueytwinkles) reported

    @Optus where is your 24/7 support?? I have been using two phones to try and get through to you as well as online! Me plus the other 10,199 have a lot of questions and your generic letters just aren’t cutting it! 🤬

  • Gerweee
    Gerweee 🧲 (@Gerweee) reported

    @therealrukshan 100% correct. Tried to get a new license today and can’t, need to wait to have my identity stolen or money stolen first. @Optus website is pure garbage and a merry go round of not offering support. Will def leave them asap.

  • Flansq
    Bonshaquita’lafondria (@Flansq) reported from Brisbane, Queensland

    @_marty_k Ugh. No thank you. I haven’t used a SimCard at all since I moved to Optus. When I ported from vids phone on the iPhone 12, I just activated via the app. Same deal with the 14PM. Just had to phone to get them to issue a new eSim to the app (transfer phone to phone didn’t work)

  • TruthOath
    LeWis 🌴 (@TruthOath) reported

    @RochellRochelle @adamajacoby Yes, I read a tweet from an ex Optus customer who hasnt been with them for 4 years, yet Optus still held his ID data and it was part of the snatch...

  • FionaPatton10
    Fiona, patton_emerging🐀😈🐘🐘🐘 (@FionaPatton10) reported

    @Rrockstar10 @favfavalore I was an Optus customer 22yrs ago but I doubt they'd even find me to tell me if my details had been accessed... I've changed my name twice since then, my address 5 times, mobile number 3x and my email maybe 6.

  • tessconnery
    Tess Connery-Britten (@tessconnery) reported

    So I tried to log in to my Optus account, but it wouldn’t let me. Went through “I forgot my email” prompts by putting in my number and was eventually told a code had been sent to an email I have never ever seen before in my life. This is not good, is it. #OptusHack

  • LouisevanSmee
    💧Irritable Owl (@LouisevanSmee) reported

    Dutton’s opposition (who deliberately delayed action on Climate for a decade!!) say the government is ‘too slow’ on the Optus breech #auspol