Optus Outage Report in Hillview, Greater Taree, State of New South Wales
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Hillview, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hillview and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Optus
Optus is having issues since 01:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (45%)
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Phone (35%)
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Total Blackout (7%)
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Wi-fi (7%)
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E-mail (4%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Human Rights are NOT optional in a democracy!
(@DPO1) reported
@Optus what's the deal with the network! Getting texts days later and mms likes to keep resending! Fix please.
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Atak
(@atakngor) reported
@Optus Why don't you answer the 5 questions I asked? I don't need you help, just answer the questions. Or would it expose the fact that Optus gives customers' numbers to "trusted partners" and I think, correct me if I'm wrong, and these partners pay Optus money in exchange for numbers.
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Luka Panik
(@soundallowed) reported
@Optus That's weird that the outage for that area is listed on your website. Also, talked to your tech support. They said that Optus started working on the outage at 11:05am. Still not resolved.
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voicingviews
(@voicingviews1) reported
@Optus If it is no longer an option, remove the page and spare the frustration of your customers. I say again, poor customer focus.
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voicingviews
(@voicingviews1) reported
@Optus Your online change of ownership webpage has been down for 3 days - useless.
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eng_rose
(@eng_rose76) reported
@NaomiM05270367 @Optus Most frustrating is when they disconnect the internet saying that we need to upgrade to NBN and actually your address is not even NBN ready!! We had now faced it twice and it’s a horrible feeling when you have a Kid sound year-12 VCE.
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Scott James Perry
(@scottjamesperry) reported
@Optus you can do nothing. it's a planned outage and we received no email or sms to say it would have be this.
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Naomi M
(@NaomiM05270367) reported
@Optus Thanks but no thanks. I really am over this game. Every couple of months I spend 2-3 hours of my life "trouble shooting" with Optus Customer service.
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Sara
(@Sara_OCE) reported
Optus customer support is always so great
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imself
(@imself_It_Is) reported
@Me_JinPing_CCN @belinda_eyers Yeh. Drops off to a state of "dead" around 11am every day. Doesnt improve untill around 10:59am every day! Optus is fave for lower priced nbn. If a pensioner, old or with disability, stiff ****. NO-BRAINS TURNBULL blew NBN concept away & none of LNP turds have repaired it.