Optus Outage Report in Hillview, Greater Taree, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Hillview, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hillview and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Optus
Optus is having issues since 05:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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✨Shannon✨
(@shannonl76) reported
Hi @Optus how do I make a Optus email address? My nbn has just been activated #Help
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Anna Murdoch
(@_annamurdoch) reported
@Optus I have no use for an extra 60gb of data. But I do need that $4/mo. While that cost may seem small, with the cost of everything else rising, I’m beginning to watch carefully where my money goes. The first thing I plan to cut down? An unnecessary 160gb phone plan. 2/
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David Rayfield
(@RaygunBrown) reported
You ever deal with Optus customer service for so long that you wish you were dead
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Adam Russell
(@MetalFKNRocks) reported
@Optus @networkoutage Extremely slow 4G on my mobile in Morphett Vale area both last night and now. Speed test 1.2Mbps D/L and 51kbps U/L with 116% middle variance.
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mark ryan
(@ruaryan) reported
@optus support. I am an optus mobile customer and need to turn on roaming. I am currently overseas so cannot visit a store, the Optus customer service portal does not work for me ( never has) and I can’t use Messaging as can’t log in. Can you help?
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
@Karina_Melbs Hopefully Optus can sort something out to get you by - it sucks as I assume you're already on the 'cheapest' plan you can pay off a phone with, unless there's some other "under the counter" offer that'll be enough. Good luck.
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The Brain Exchange.org
(@Tee_Bee_Ex) reported
@Optus "Pending Service" My account on the My Optus app has been pending for over 4 months, can you please process my order already? Also the customer service chat on the app is terrible, no one has contacted me yet to help resolve this issue. Thank you. Order: 304827210A
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Curious me
(@LadyPenelope66) reported
Email from @Optus advised me they increased my bill $4 a month. Adding 60GB extra data to plan. I never use the data I already have. I do not consent to this. Tried to change plan on line unable to. Placed on hold for hours. Chat line can not assist me.😯 Not happy @acccgovau
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Anna Murdoch
(@_annamurdoch) reported
@Optus families are struggling to afford rent, food, and utilities. I hope you wisely rescind your email, it’s a bad time to be asking anyone for extra money… Especially when CEO of Optus Kelly has such an exorbitant paycheque to afford the Vaucluse lifestyle? Huh 🤔
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
@Firedingo @Muted79 No, the plan is separate to the device repayments -device repayments are interest free over 12/24/36 months. The plan part is still month to month, which is why you can change it (move it up, down etc) and Optus can change it ($$$, extra GB, etc) - without affecting repayments.