Optus Outage Report in Hillview, Greater Taree, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hillview, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hillview and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (28%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Alberici
(@albericie) reported
I've been trying to cancel an installation appt with @Optus all day. First I tried with the chat bot no luck with a call back. On phone with a "consultant" in Phillipines now who says she doesn't think it's possible to cancel. I've been on this call for 25 mins already. Why?Why?
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Wok Smith
(@cutthroatwok) reported
@albericie @Optus Its always easier to ask on Twitter Big business hates being shamed for their terrible service Its even more frustrating that we have to go to social media to shame them into action I've got 6 months left on my @Optus contract and can't wait to get away from them
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2021 is 2020 on replay.
(@rrogerramjet) reported
@albericie @Optus only 25 minutes?? 1st world problems..
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Jen Ross
(@JenRoss2009) reported
@albericie @Optus Telstra is way worse! Took a month to get someone to help me cancel a duplicate service. The bot sent me in circles, phone line redirected me to online chat, online chat person overseas was incentivised to make me keep the service. In the end I had to stoop to tweeting at them!
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Jen Wills
(@jenvitoria24) reported
@albericie @Optus These things take about an hour of multiple calls between each department, over several days before they finally find the right person to contact, who will then accidently hang up and the process starts all over again. Enjoy.
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Bill Bee-Dub.
(@BillyBeeDub) reported
@albericie @Optus I have really disliked any interaction I have had with Optus. Once you're up and running, they're fine but heaven forbid you need to relocate or you have a technical difficulty. That's when you get taken down into their nasty little hall of broken mirrors.
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Patricia Marshall
(@patsymarshall50) reported
@rhysam @Optus It is hideous, I know. Always end up screaming down the phone.
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George Langley
(@GeorgeL737) reported
@albericie @Optus Welcome to telco world. I think they have so many subcontractors and outsourced so much of their customer support their systems are totally broken.
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catestjohn
(@catestjohn) reported
@albericie @Optus So frustrating. We cancelled our Optus service 18 months ago yet we can’t cancel the monthly email bill, which tells me I am $53 in credit. Rang again today and was promised by the lovely Filipina that my account was now sorted and the cheque is in the mail!
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Steven Sealberg
(@sorrentoseal) reported
@albericie @Optus Because we outsourced to cheapest countries to look after our customer servives.