Optus Outage Report in Hillview, Greater Taree, State of New South Wales
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Hillview, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hillview and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (55%)
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Phone (19%)
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E-mail (10%)
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Total Blackout (8%)
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Wi-fi (8%)
Community Discussion
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Justine Harris
(@JustineHarrisOz) reported
@optus I’ve just spent another 24 hours on hold and then hearing about your ludicrous number allocation policy - the number I am asking for is unallocated and I’m not sure why I can’t get it? - PLEASE HELP #optus #ludicrous #policy
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William Newman-Graves
(@billygraveslfc) reported
@Optus Dudes offshore are doing an outstanding job.... logged me out of my account mid chat and now I'm locked out! Once again.....woeful customer service.
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Candice Singh
(@dyanacecen) reported
@billygraveslfc @Optus I also experienced this, i contacted support service and they didn’t do anything about but @redskysolution on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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gee spang
(@spangger) reported
@optus how ******** you can sell people fetch boxes is beyond me. The biggest steaming piles of tech **** ever created. Totally irresponsible to push this onto older customers like my parents. Shame on you kuntz....
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Rob Scriva
(@rovingrob) reported
@Aussie_BB the switch to Optus means worse for customers. I’m close to switching my mobile away. It’s horrible.
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taddav
(@taddav) reported
Please do yourself a favour and don't go with @optus Just when I thought customer service couldn't get any worse, @optus delight me in providing the most pitiful and deficient service experience I have ever witnessed.
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bassam hallak
(@bassamhallak4) reported
Surely @Optus takes the crown for that worst CS in Aust. - ordered service 3wks ago - they cancel wrong account - tell me NBN connected ..it’s not - they send me out 3 NBN boxes - spent >8hrs on the phone - still no NBN or wifi so **** don’t even have a customer complaint No. 🤬
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Unwarranted
(@unwarranted47) reported
@Optus /10 maybe 8 hours of my time trying to recover the credit in my account, taken by Optus, when your mobile phone network in South West QLD was out of service for at least 4 months.
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James Norquay
(@connections8) reported
@Optus I had a look on Twitter and I see multiple complaints with no action over the last year. Just search “Optus Alexandria” you’ll see, maybe I just need to switch to @Telstra seems like it could be a good story for @ACurrentAffair9 WFH shenanigans and poor connection right near CBD
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Joshua Tanchel
(@tanchel) reported
@Optus been waiting 5.5 hours for your technician to arrive in my 8am-12pm window. No decency to text that running late. No responses to case communication. You have to do better with customer service