Optus Outage Report in Hillview, Greater Taree, State of New South Wales
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Hillview, State of New South Wales
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Hillview and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Optus
Optus is having issues since 03:40 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (23%)
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E-mail (10%)
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Wi-fi (9%)
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Total Blackout (6%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Jowett
(@BenJowett4) reported
@Optus Their after sales service is the worst in the country. Been trying to resolve a issue to set up my online account for 1yr!!!! As a result I can't set up a direct debit that costs me an extra 15 bucks every month because I always forget. They simply ignore your emails
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Selthy117
(@Harry13568803) reported
@Optus your internet is garbage
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give em hal
(@GiveHal) reported
@Optus 2 weeks of telling your agents the SAME THING again & again, none of them listen, none of them read notes from previous conversations, none of them can do anything except require you to identify yourself over & over, the problem still ongoing... WORST CUSTOMER SERVICE EVER
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give em hal
(@GiveHal) reported
@Optus Repeat process with different agent 4 hours later. Despite having provided screen shots of problem in previous chats, subsequent agents ask the SAME questions despite claiming to have read the notes. Continue this process on repeat for 2 weeks and THEN
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Messy Jez
(@messyjez) reported
@thundhaa Eagles are poor away from home, and very poor in the pressure department. Also missing several key players, but I think the Bombers will have an uphill task at Optus. I actually wanted to see the Pies win today, as I can't stand Port!!
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give em hal
(@GiveHal) reported
@Optus fill in form AGAIN and explain issue to agent. Have agent either fob you off with pretend fix, or tell you a list of things that can't possibly be the problem. Agent will "consult" expert and claim to have fixed it. It won't be fixed.
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Johnny Elliott
(@JohnnyElliott32) reported
@Optus The 4 g is terrible our streaming sucks we live in the CBD 3000 postcode
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Peroni
(@jcperoni19) reported
@m_felgate Correct. Horrendous non call. I thought Optus oval blatant cheating was bad tonight, until I saw that one!
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Josh Forde
(@JoshForde) reported
@stevebiddle @eey0re So it is hard to be precise but data will timeout, say connectivity lost. And return 20 mins later And getting 'number disconnected' messages on calls on all outbound calls So it seems like an optus network service issue (I guess).
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caroline
(@carokelly7) reported
@Optus Optus site says it’s an outage - not much I can do to troubleshoot Optus service