Optus outages and service status in Inverell, New South Wales

Problems in the last 24 hours in Inverell, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Inverell, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ⭑zoe⭑ (@wastethezoe) reported 6 minutes ago

  never wear the stealth kit at optus again what is this curse

• 
  AL (@asewell6) reported 6 minutes ago

  @Optus you are most annoyingly difficult business to deal with. 15 years a customer and being treated like joke comedy routine for two days to change an internet plan. Then they ring you after work while driving saying can read the code back from the app.

• 
  Warren (@Wazzels5) reported 14 minutes ago

  @Optus gee what an awful service, been a customer for 24 years and I’m about to leave just because your business wont let me pay manually like i have for 24 years. Just awful. Not once have i asked for anything. Where is the loyalty to loyal customers??

• 
  cobra (@cobraschiffer) reported 17 minutes ago

  @sidneyfrommelb Whilst Telstra has network issues after your data leaked by Optus. Cooked.

• 
  Joanne Jones (@JoanneJ37319580) reported 20 minutes ago

  The telecommunications industry needs a closer look by the Australian ombudsman or whoever regulates fees being taken for service not provided. Telcos with phone only service centres overseas are in the perfect position to rip people off under the banner of Optus/Telstra.

• 
  Optus Help (@optus_help) reported 20 minutes ago

  @Kamoreyes Hi Javier - We apologise for any inconvenience this may have caused. It’s certainly not good to hear that you are experiencing issues with your brand-new phone. In many cases, problems like this can be related to software glitches, and a factory reset may help resolve the issue. If the problem persists after the reset, we would recommend visiting your nearest Optus store so that the team can inspect the handset for you. We understand it may take some time to visit a store, but this is often the quickest way to have your concern addressed and resolved. Aman

• 
  @shadowmaster13@mastodon.social (@shadowmaster132) reported 25 minutes ago

  @ThomasDougherty @oscarcsims In the past Optus tried it and failed so bad they had to hand it back to SBS which I think has also made streamers nervous the soccer fantasy in Aus likes the SBS team

• 
  JK (@LK2882) reported 26 minutes ago

  @col_colin1 @IncrediblyBozza I do agree with the cancel culture sentiment. However, he is the only person with a statue at Optus Stadium. I’d argue he didn’t get there for his services to football if Polly Farmer doesn’t have a statue?

• 
  Peter Colbert (@PeterJColbert) reported 27 minutes ago

  @optus_help Here is the kicker. I was there b/c my father has Parkinson and border line Dementia which Abu knew at 383 George St. Abu tried to get the attention of the manager who was with a customer along with another Optus colleague and he brushed Abu away without even acknowledging him. Being also brushed off angrily by the guy at World Trade Square (witnessed by another angry customer) and had not opened the store at required time only shows Optus has a serious cultural problem which I’m sure Ben Fordam at 2GB will find interesting tomorrow when I email him.

• 
  ǝllǝɥɔᴉɯ 🤷‍♀️ (@Mishelle0918) reported 31 minutes ago

  Two & a half hours on several chats with @Optus staff & still no resolve. This is fkn bullshit customer service when your staff “Frankie” has changed us to the wrong plan (for upgrade of modem).