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Optus

Optus Outage Report in Kentucky, Uralla, New South Wales

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Full Outage Map

Problems in the last 24 hours in Kentucky, New South Wales

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kentucky, New South Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  • 37% Internet (37%)
  • 30% Phone (30%)
  • 15% E-mail (15%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • alexjames_29
    Alex (@alexjames_29) reported

    @Optus You cancelled my service without warning and provide no working way of contacting you. None of your message systems works, and if I call, your automated system just hangs up on me. How do I get in contact??

  • teachersfirstau
    Paul Johnson (@teachersfirstau) reported

    @albericie @Optus I find that Optus do not support Wi-Fi NBN Access at all and I have been told to find another Provider.

  • vaughan_k
    Ken 🐨🐨🐨 (@vaughan_k) reported

    @Optus @berniecoen Now if companies like Optus actually investigated the issue at their end and not tell the customer to do something which they know does not work?

  • pasavito
    Tony West (@pasavito) reported

    @PaulFletcherMP The LNP have stuffed this up. Done just enough to say it’s complete. I hope we get on the NBN back date project (my $$$ are ready to go) but am not holding my breath. FYI; cell networks really bad here too. Optus + Voda are forget it, Telstra has some 5G but a lot of 3G still.

  • richardmelb05
    Richard Edwards ☕🇦🇺 (@richardmelb05) reported

    2 days ago I mentioned that I had a problem with my iphone. Well I traveled 5.6km from my home to point cook (suburb) @Optus store, there is no Optus store that is closer to my home. The iPhone is working fine according to one of the Optus store staff members, thank goodness,

  • NinjaRina
    Rina A. (@NinjaRina) reported

    @Optus Why is my internet crapping. out every night around this time?! It hasn't done this for almost a year and the past few nights it's been so bad. I have a group to heal! #ElderScrollsOnline

  • willl
    Will (@willl) reported

    @DaveMilbo @Aussie_BB Have had very minimal issues since switching over from Optus cable. Biggest upside since switching has been the increased upload speed (for online backups etc).

  • jvedmond
    Johanna Edmond (@jvedmond) reported

    @Marilynrules1 Unfortunately we moved to Telstra because of the lack of service from Optus and then Vodafone.

  • BilT
    Billie Talevska (@BilT) reported

    @Optus 2 and half hour phone call... 5 transfers....between 2 teams (billing and retention team)...passive aggressive hold times....30 year customer. Appalling customer service. Happy for you to call me to discuss.

  • zootv93
    Scott (@zootv93) reported

    @BilT @Optus 30 years or 30 days. Welcome to Optus Customer Service....