Optus outages and service status in Kilcoy, Queensland

Problems in the last 24 hours in Kilcoy, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kilcoy, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Satoshi Goy (@satoshigoy) reported 5 minutes ago

  @Optus Thanks, but that doesn’t address what actually happened. I was in the emergency broadcast area with a compatible device. There was no Optus coverage, but there was coverage from another network. Despite that, I never received the AusAlert. If emergency alerts can’t be delivered when your carrier is unavailable, even though another network is in range, that’s a significant issue. In an emergency, people shouldn’t miss life-saving warnings because of which carrier they’re with. Can you clarify whether AusAlerts are expected to be delivered in this scenario, or is this a limitation of the current system?

• 
  Anthony Beckhouse (@AntoBeck) reported 8 minutes ago

  Data Security seems to be a major problem in Australia. How about I just hand my data over publicly and be done with it? @Optus @originenergy #DataSecurity

• 
  A ROGAN THING (@adrogdesigns) reported 10 minutes ago

  @iisancs @Optus every two months? mine stops every Two hours, WTF @Optus im tired of this ****, one week will be ok, then next, every two hours it just stops working for for 10 minutes then start again, and its the neighbours having the same issue it s not just me, Dort ya **** out.

• 
  cra0 (@cra0_net) reported 12 minutes ago

  @satoshigoy @Optus AusAlert isn’t delivered through @Optus. On LTE, the cell sends a Paging indication 'cmas-Indication-r9' then the warning itself is broadcast in SIB12. A working SIM or successful network registration is not required.

• 
  Kim, Car Thief in Texas (@CarThiefinTexas) reported 18 minutes ago

  @HappyNacho73 I've got two numbers and the Telstra one on e-sim was very loud compared to the Optus network one.

• 
  Brendan Kelly (@brendan_kelly9) reported 19 minutes ago

  @nicko_316 Thats bad news for Brizvegas if you’re right. Freo will be favourites in that match up at Optus.

• 
  Amber | Uber The Yurr (@Uberstooks) reported 19 minutes ago

  Imagine cancelling a family plan & replacing it with another service, funnily enough which costs more. Customers needs aren’t changing, your greed is. @Optus, this is appalling & just outright greedy. I will be taking my business elsewhere, along with future required services.

• 
  Ky Broome (@KyBroome35) reported 21 minutes ago

  Further update, Mum was just on the phone with Optus and apparently Optus (an internet provider) isn’t able to call NBN to fix this, they can only text message them. Or at least that’s the line they are spitting out about the network degradations DO YOUR JOB!!!

• 
  Mr J (@warcroft) reported 23 minutes ago

  @TimjboAU Remember a week ago when the entire telstea network went down? Remember a month before that when the entire optus/tpg network went down? Now next week we have the entire network government alert thing happening? Yeah, those network outages were 100% preparation for next week.

• 
  Rob (@hkrob) reported 26 minutes ago

  @Optus have sent DM with screenshots etc to Optus Help @optus_help