Optus Outage Report in Kilcoy, Somerset, Queensland

Problems in the last 24 hours in Kilcoy, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kilcoy, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

• Internet (38%)
• Phone (29%)
• E-mail (14%)
• Wi-fi (12%)
• Total Blackout (6%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Optus (@Optus) reported 1 minute ago

  @consult_a_crim Hi there. Sorry to hear about the experience you're having with your case. If you click the link, this will take you to your case in the My Optus App so you can advise the issue is not yet resolved. If you run into any issues doing this, please DM us - Nard

• 
  Kate Giles (@dontcallmekatie) reported 1 minute ago

  Guess what. No @Optus callback when I was promised one. That's twice in two weeks. Honestly? I'm just awaiting the callback to terminate all contracts. That's not just me. That's the seven other businesses whose mobile, data and landlines I co-ordinate.

• 
  Consult a Criminal (@consult_a_crim) reported 3 minutes ago

  @Optus To get an email from Kevin Torres, sent by Bruce Dornan I am unable to reply directly to, stating #optus Bruce has finalised his investigation “detailed below” in a resolution I agreed to. NOW THAT IS A BLATENT LIE. @TelcoOmbudsman I have not agreed to any resolution with Optus.

• 
  Danny Thomas (@DannyThomas) reported 3 minutes ago

  @Optus your MasterCard ID integration is broken for passports. My middle name is now duplicated in my first name (I’m now First Middle Middle Last) and your call center has no way to fix it. How can we escalate to a technical team?

• 
  Paul Shipley (@Paul__Shipley) reported 5 minutes ago

  @kbrspace I have just laid a complaint with the TIO, regards to continued dropouts in the Mt Buller region and your contractor not maintaining the transmitter. Last year it was the same problem and I received refunds. Trying to run a business with poor Optus services is almost impossible.

• 
  jhon (@LEO_SOE_09) reported 8 minutes ago

  @bitter_britt_ lol but rly optus is **** telstra is fine but **** and tpg its ****

• 
  David Bonnici (@David_Bonnici) reported 8 minutes ago

  @Aerohaveno I’ve found I have had better communication with big companies like Qantas, Virgin and Telstra via Twitter. You tweet an issue with their handle and then they invite you to discuss with DM. BankWest and Optus to website chat well.

• 
  Optus (@Optus) reported 10 minutes ago

  @NewSammyChan Hey Sammy, thats not great to hear. Have you tried troubleshooting yet? Give that a shot and if you needed a hand after doing so, please send your service details to our 24/7 Support on the Optus App and we will look into it and assist further -Quade

• 
  Seraphim🔞 (@SeraphsSixWings) reported 15 minutes ago

  50 minutes to download 138mb of data... What ******** Optus?

• 
  Louise (@Louisewww22) reported 15 minutes ago

  @Optus Aron, case number is contained in screen grab. Restore my ability to make outbound calls is what I simply asked for across the last 11 days. I don’t care why or how issue occurred. I simply want my service restored particularly given I am being charged for this.