Optus Outage Report in Kilcoy, Somerset, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
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E-mailProblems in the last 24 hours in Kilcoy, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kilcoy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (64%)
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Phone (15%)
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Wi-fi (8%)
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E-mail (8%)
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Total Blackout (5%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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jmag
(@jmagjmagjoda) reported
@sintel @optus - what is happening ???? - all week now the weekend ???? - what’s our service in eastern Sydney ? Answer the phone !!!! - why aren’t other carriers experiencing this ? - answer you customers ! @Optus
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Alicia B
(@LeashUnleashed) reported
Wanna see how the customer service from @Optus is? They screwed up my account LAST YEAR. In the last 2 weeks alone, despite 3 emails and 3 different convos promising a call within set time frames from the service rep, you know how much contact I've had? NIL. Disgusting.
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xye
(@real_xye) reported
@dpho17 @Optus Mate, I feel sorry for you. Unfortunately they don’t buy it if you lodge the complaint to the TIO, they don’t care! It’s perfectly fine if they lose you as a customer, because they don’t worry about their customer base. They would say sorry but they don’t care.
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STROMEDYFAN7788
(@stromedyfan7788) reported
@Optus I am not buying anymore of ur products because ur useless. I bought recharge today and dialed 555 but it says not connected to network
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Joe Gale
(@JoeGale18) reported
@Optus 5)& it's"always DISAPPOINTING" to hear, by Optarse Staff how lousy their service really is & what little they do to change it...
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Ben
(@benstar22) reported
Hey. @optus if the number I call back on is not in service, then the number should never have called me, in the ******* first place. #fixyourservice
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Optus
(@Optus) reported
@Arcainegel Hi Caine, I'm sorry you're still experiencing issues. Please re-install your My Optus app. If the problem persists, send us a DM and we can investigate this further for you. - Liam
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Joe Gale
(@JoeGale18) reported
@Optus & yet? 1)poor Reception normally but incoming Optus calls LOUD & CLEAR 2)refuse to SMS Text prior to DATE DUE MONTHLY BILL to advise 3)CONSTANTLY APOLOGIZING, ASSURING PROMISING TO RESOLVE but meaning none of it 4)NO COMMUNICATION between Optarse departments:Bill Dept indifferent
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Shane Henry
(@Hirald0) reported
Let's just say, some potential financial issues on their part aside, I'm still curious about where Optus sat during the last negotiations, even acknowledging production challenges.
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josianne den Ridder
(@josianne_den) reported
@Optus My very first experience with Optus wasn’t good so I cancelled. However the bigger companies are worse, back to Optus and the service we’ve personally had dealing with them has been excellent.