Optus

Optus Outage Report in Kilcoy, Somerset, State of Queensland

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kilcoy, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kilcoy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kilcoy, Somerset, State of Queensland 11/12/2025 05:40

November 12: Problems at Optus

Optus is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • DkRanay DK (@DkRanay) reported

    I signed a CONTRACT…how come if I want to make changes I have to tell them everything and the colour of my ******, but when they want to change ****, they can lie through their asses and get away with it… @Optus you’re actually breaching the terms of the contract I signed

  • wardygirl Rachel Ward (@wardygirl) reported

    @Optus hey Optus. I’ve been waiting for assistance on your in app chat for over 30 minutes. Is there a problem tonight? I haven’t had a single human reply yet.

  • brokekollector The Broke Kollector💰🚫 CryptoAdvocate-ASX 🇦🇺👍 (@brokekollector) reported

    @Marc_Agrippa I'm on a $180 annual epic value plan from Optus. 60gb (which I never use) but comes with unlimited calls & txt. 👍

  • DkRanay DK (@DkRanay) reported

    Optarse have apparently fixed my account now…except what they’ve actually done is completely **** it up. @Optus I’m coming for you

  • sbthatsme123 Stephen J (@sbthatsme123) reported

    @johnsy123aus After decades of being with telstra had similar experience while back. Walked straight into Optus got brilliant service, they even suggested I could by the same phone outright/ cheaper at Big W. Outcome I paying 36mth, unlimited phone, 3times more internet instead of 70 a month.

  • SteveZdravsti Steve F /Beliefs R useless better 2 accept facts (@SteveZdravsti) reported

    @johnsy123aus phone/I was then told "sure, We can fit you in in 2 hours"/So, to make a sale, they told me to come back in 2 hours/Great business model/So I held my nose and went to Optus. But nowonly way to get signal is to lean phone against glass external window/The whole mobile thing id fkd

  • shanemyles23 shane myles (@shanemyles23) reported

    I find it funny that @Optus keep doing ads promoting good coverage an service when it's the worst in Australia hahahaha. When @iiNet come in 8 yrs am has give better internet . We all no know yes means ' yes for **** reception '

  • tonymy01 Tony Hasselhoff (@tonymy01) reported

    @fairy196213483 @Optus Same issue, I like the initial response in the DM "we have noticed a small minority group who have had this problem"... maybe this is the problem, because I suspect it is ALL who are roaming, not a "small minority". Optus would be lucky to notice a tree in a forest I think.

  • DkRanay DK (@DkRanay) reported

    I am about to lose my ****…if I disappear, don’t worry, just blame @Optus

  • spikey_cat Spikey_cat 🔜 FURDU (@spikey_cat) reported

    @HYP3RSTRIKE Telstra 5G backup when NBN goes down.. I think your Optus representative needs to be replaced lmao