Optus outages and service status in Kilcoy, Queensland

Problems in the last 24 hours in Kilcoy, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kilcoy, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TrueAussieMum (@aussiemum30) reported 6 minutes ago

  @Optus The reason I ask is my account is now overdue by 8 days, I'm able to pay the bill in 2 days in full however when asking for help or letting optus know of concerns with overdue accounts and financial difficulties the automatic payment system set up on this account restricts the help i can ask for online

• 
  Fantasy H2H (@Fantasy_H2H) reported 10 minutes ago

  @kent_hodder @BurgerBoys08 It's not just WC, it's Optus... OS Whitfield 59 OS Zorko 54 OS Roberts 78 OS Mills 75 Rnd 11 Houston had 43 against WC. JD 73, IQ 71, JH 65... OS is his third worst ground and WC are his 4th worst team to play against. Houston at OS 2025, 52 2023, 66 2022, 47 I dunno 🤷

• 
  Optus Help (@optus_help) reported 11 minutes ago

  @KatrinaLarsen Hey, Katrina. We're sorry to hear that your service is currently impacted by an NBN outage. In the instance that your Optus modem that does not facilitate 4G back-up, our teams will look to provide interim support such as the Optus Internet Assistance Kit. This can be posted or collect from your nearest Optus store. If you hold an Optus Prepaid or Postpaid Mobile service, please don't hesitate to send through a Direct Message, and we can look to apply some Mobile Data to support using your Mobile as a Wi-Fi hotspot in the interim. - Dillon

• 
  Eryn (@payneerynn) reported 12 minutes ago

  @Tiger27745120 Thank the lord, thought i was the only one. am on the phone to optus now. The day before the ausalert message i was forced to update my phone. a S25 Ultra samsung. Ever since that and simultaneously the AUSALERT message i have nothing but connectivity issues.

• 
  ralph horowitz (@rtralphy) reported 12 minutes ago

  The same ppl who are praising the Gold Coast Suns for getting Scott Pendlebury were praising them for getting Christian Petracca. Two years ago Touk Miller, Noah Anderson & Matt Rowell led them to a finals win over Fremantle at Optus Cohesion fail 101 x 2?

• 
  Optus (@Optus) reported 13 minutes ago

  @enngees Hi there, customers can recharge their service or purchase add-ons online using a credit/debit card (Visa, MasterCard, Amex, or JCB) and PayPal. An Optus service needs to connect to the Optus network for activation, so we generally recommend setting up and activating the SIM once they've arrived in Australia. If you're still having trouble recharging, please send us a DM, and we'll take a closer look into this for you. -Talia

• 
  Dave (@Dave87990998) reported 14 minutes ago

  This season 80% games played in Optus which advantage but Saturday no advantage also most games u have been down till half-time so first find out why first half os weak and second half ur strong what is happening in the beginning @freodockers

• 
  Amber | Uber The Yurr (@Uberstooks) reported 16 minutes ago

  Imagine cancelling a family plan & replacing it with another service, funnily enough which costs more. Customers needs aren’t changing, your greed is. @Optus, this is appalling & just outright greedy. I will be taking my business elsewhere, along with future required services.

• 
  Heidi (@HBoo71) reported 20 minutes ago

  @Optus I’ve had the worst experience purchasing a new phone from you. 3 different answers from 3 different customer service “humans” Now, you are trying to charge me $1,100 for a non return fee despite you never sending me the documentation you promised. Really unhappy!!!

• 
  💜⚡️🦄 manda 🦄🐨🦘💚💛 (@aussieV8girl) reported 20 minutes ago

  @MissIgraine I’m with Amaysim, so Optus towers. Was trying to call Mum & she tried to call me but neither of us could get through. Texts were super super slow