Optus

Optus Outage Report in Kilcoy, Somerset, State of Queensland

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Kilcoy, State of Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kilcoy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Kilcoy, Somerset, State of Queensland 12/14/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (13%)

    Phone (13%)

  3. E-mail (7%)

    E-mail (7%)

  4. Wi-fi (7%)

    Wi-fi (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • denny_zaz Denny (@denny_zaz) reported

    Come on @Optus install a mobile phone tower in Doolandella, QLD (area behind McD). Service is only 1 bar max. Want to experience 5G, but can’t even enjoy proper mobile phone call.

  • redambition wearadamnmaskambition 😷 (@redambition) reported

    Hey @optus what’s the SLA for a tech support case allocated to L2 support? I think I’ve isolated what’s causing the issue but L1 keep telling me to wait for L2 to call me back.

  • InnitSly Slynz (@InnitSly) reported

    @finishxo @Optus Just **** Australia internet

  • lozkappa25 Lauren (@lozkappa25) reported

    @Optus Hi Jono, checked the outage site you suggested and it’s saying no outages in our area! But we have no internet! Both boxes just keep flashing!

  • ClintonBurkett1 Clinton Burkett (@ClintonBurkett1) reported

    @Optus George- this has all been established. The page shows maintenance. We've been out of service almost the entire time you've done maintenance. You have a migrant community here who can't make contact. They barely even know 000. They are reliant on mobile access.

  • ClintonBurkett1 Clinton Burkett (@ClintonBurkett1) reported

    @Optus No, with respect, because I want the general public to know what's going on. I wouldn't do this normally, but people in this area are at risk. We are one of the LGAs locked down. High migrant population. This has now been days and days and all replies from Optus are delayed.

  • Coachable_ Coach ᵛᴸ (@Coachable_) reported

    @Optus this week has been the worst week ever with you guys. You are saying there's no problem with my internet well that's a load of ****. You guys just don't want to own up and say there is. Well, i'm not paying my bill until it's fixed or you let me out of my contract.

  • neilgore Neil Gore (@neilgore) reported

    @Optus excellent service provided by Optu today. If it wasn’t for 38 min wait and multiple messages from experts/specialist and a busy supervisor who didn't have time to come on the phone, wouldn't have saved myself 50 bucks moving to @coles mobile. After 5 years, bye bye Optus.

  • benjmiles BenMiles (@benjmiles) reported

    @Aussie_BB I have been informed by someone that you have chosen to go with @Optus as your mobile carrier instead of @Telstra Please say this isn't so. Optus sucks where we are so Telstra is the only option. You'll lose customer's because of this decision.

  • lozkappa25 Lauren (@lozkappa25) reported

    @Optus Our internet has been down all day! And @Foxtel When can we expect this to be working?