Optus outages and service status in Killarney, Queensland

Problems in the last 24 hours in Killarney, Queensland

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Killarney, Queensland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Optus Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jean-Pierre YIN (@kalsue) reported 10 minutes ago

  @llelectronics @thesamuelnam Vodafone Network: Unlike Telstra and Optus, offers a 90-day grace period for international visitors with non-compliant phones. If you use a Vodafone local SIM or purchase a travel eSIM that specifically runs on the Vodafone Australia network, your phone will work normally.

• 
  leon (not kin) (@doingwritebyme) reported 10 minutes ago

  Hey @Optus how is it that I cannot pay you MORE money to add a device to my plan because of a "contract limitation" I was never told about to begin with. Worst customer experience I've ever had, will be cancelling all my services as will my friends and family.

• 
  まどか27卒 (@survivejp_0423) reported 11 minutes ago

  @Optus I have been trying to contact support regarding unexpected OPTUS PREPAID charges but have not received a response. Could someone please assist urgently?

• 
  Southside (@hapast8) reported 15 minutes ago

  @burkylie12 @Lisa9Sophia @OldGrump9 She didn't fix the Optus data breach either. Surprised? Nup

• 
  Dave (@Dave87990998) reported 17 minutes ago

  @freodockers loss fixed how many miss in optus this is ridiculous coach how did u select ur forwards today all are like my ****

• 
  Jayden (@Ballzzzz16) reported 23 minutes ago

  @Telstra no internet or 5g in my area since very early Saturday morning, called up support and your support doesn’t even know there is a problem and can’t give general timeframe for a fix, beyond a joke @Optus might be getting some new customers very soon

• 
  Mike (@stocksworldbull) reported 26 minutes ago

  @TeamYouTube I have spent an hour on the link you provided but it is not helping. My third-party provider (Optus) shows active until May 2026, but my YouTube app is stuck showing an expired date from October 2025. All i want is Help to refresh my youtube account's sync with Optus.

• 
  Minibobo (@minibobo) reported 28 minutes ago

  Kiro is pure garbage. I ran it for a few minutes using Optus 4.6, and then it told me "Invalid model ID. Please select a different model to continue." I couldn't find a refund option either, so I guess I'll just consider the $13 a waste. @kirodotdev

• 
  M (@imboudee) reported 30 minutes ago

  @Justme136160 @robb_j_m To be fair, David is not wrong. Telcos will use the NBN infrastructure as they see fit. It’s cheaper to pay to use the NBN infrastructure that is already there than to lay down their own fibre. In fact, telcos like Optus and Telstra are already NBN providers.

• 
  Kath (@Kathblue) reported 32 minutes ago

  @MattM_78 @optus_help Will be interesting to see what they can offer. I got nothing the last time and when I was wanting to upgrade my phone was told I couldn’t have a cheaper plan as it was only for new customers. I’ve left and gone elsewhere. Just waiting to activate my new SIM so I can cancel Optus