Optus Outage Report in Kyneton, Macedon Ranges, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Kyneton, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kyneton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 29: Problems at Optus
Optus is having issues since 09:00 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (37%)
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Phone (30%)
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E-mail (15%)
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Wi-fi (12%)
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Total Blackout (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Greg
(@Greg_CHF) reported
@TheShovel @WeTheVoters2013 I called @Optus to get details of what IDs had been hacked after hearing 0 from them. They asked my dob as part of I’d process, then said my drivers license was affected. Then said we need to update your dob - they had it as 1 Jan 1901! Being hacked is least of their problems!
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layingcable
(@dumpsontweets) reported
So now that @Optus have contacted me to tell me that my details and my licence have been stolen are you actually going to delete my data now? I'm not a customer anymore guys.
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Peter Ball
(@ballp36) reported
@CarolynJanson @KoparaFallsKid yes we left OPTUS they were smart arses, when I said cancel it they suddenly became all concerned
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Rebecca Powell
(@rebeccajpowell) reported
from
Melbourne, State of Victoria
It's taken 2 weeks for #Optus to inform me that my driver's licence data has been compromised. 2 weeks 🤬 Ridiculous that it should take so long & that I'm the one going to the hassle of addressing the issue. Of course they'll have no delay in sending out my bill 😒
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OverExhaustedAmbition ✨
(@redambition) reported
Hey @Optus, what does a (now very angry) customer have to do to get some actual customer service and not get the runaround on live chat? Sick of asking questions only to not have them answered (answer is off topic), then be brushed off when I ask for them to be addressed.
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Polla Steele
(@PJS_84) reported
Just had a call from Optus because I lodged a complaint and was able to get a direct answer on what data they have lost of mine. The service consultant was amazing and hopefully Optus uses voice analytics on 'Executive Team'. The end.
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Morgan Hughes
(@slakj3s73r) reported
@lukesmi00627524 @Optus @Telstra the best part is ... i dont need tech support, just want them to send me a new modem thats all , agreed to pay for it fine but its still taking over 2 days of new people trying to talk to me its getting past comic and into tragic
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Bernie swinging voter !
(@Bernie17850) reported
@Tristan82350174 @charles_haig01 Probably leave it a few days until you calm down, and try again, or go to an Optus shop, and let them do it for you. Hope that helps.😌
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William Schild
(@Miallopineapple) reported
@strangerous10 Well ..... what happened to being transparent? If I was an Optus customer I would seriously want to know what went wrong before I could trust them again.
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No race is supreme
(@diaper_donkills) reported
Optus is owned by Singtel and their major shareholder is the Singapore government. #optusbreach #Optus. Does Singtel keep Australian customer information? Yes or No, thanks.