Optus Outage Report in Kyneton, Macedon Ranges, State of Victoria
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Kyneton, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Kyneton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (51%)
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Phone (21%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Leah Farrall
(@allthingsct) reported
Latest @OPTUS fail. I call to book disconnection in 10 days - get transferred to 3 different teams NO ONE mentions this somehow involves cutting off my phone and internet right now (when I’m working from home). Now have no phone and no internet. Last time I ever use this company
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Marcellus Wallace
(@bdrinkwater) reported
@Optus This has occurred on a mobile connected to optus 4g tower and a dongle connected to same. Its not isolated to one device. As I said, I already checked the usual suspects, your outage page tells me there is nothing down.
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Katarina Arandjelovic
(@KArandjelovic) reported
@Optus the rigidity of the customer service team is out of this world. Resetting a SIM when the person (a) has no reception to call and (b) no store nearby is impossible. This needs a better solution!!
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JON DEE (JonDee.com)
(@JonDeeOz) reported
I’ve been waiting for an @Optus tech person to call me today. #Optus customer service told me I‘d be called. Nobody called... such bad customer service. I was cut off in 2 video meetings last night when the #NBN totally dropped out. 3rd world Internet and service here in Oz🤔
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Emmylia Darmadi Lee
(@Filamern) reported
13 years with @VodafoneAU and thinking of transferring to Optus or Telstra- spoke with two technical support teams past 4 days as @VodafoneAU prepaid customers are unable to send nor receive any OTP texts to/from 32665 (Facebook‘s shortcode); despite this working back in 2013.
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Alex Choros
(@a_choros) reported
If you're an existing Optus customer, you can opt into endless data using the My Optus app
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Zoë Elizabeth
(@PatronusPig) reported
@supermario200 @Optus Exactly the same is happening with my partner and I! We have tried their support system to no avail. This is ridiculous, explain what's happening @Optus. I could get better service elsewhere for less, and actually have accurate outage notifications instead of the spam we receive.
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Kynan Bonnice
(@BonniceKynan) reported
Just realised how bad @vodafone is in Tasmania @iiNet changed provider from @Optus to Vodafone The connection went from great to like now it took me 15min to load up twitter and I am in a suburb 30min out of the CBD!!! So Dont change ur sim card even if iinet calls you up!!! 😤
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The Rachet Queen of the West
(@BellaAmbrosia) reported
Hey @Optus Want to explain why partners last name in his app is wrong but bill is correct. And he is told to fax or mail a form to correct ur error? Then a manager calls back to reiterate that yes there is an issue to fill out change of name? 1/2
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Sir Grant
(@Sirr_Grant) reported
@Optus what the heck is wrong with your help desk. 2 1/2 hours online with no resolve. Unable to contact a 'real' person at Optus to talk live regarding issue. Web page not working correctly either. #fail. #complaint I am a customer - you have my details - CALL ME !