Optus

Optus Outage Report in Macedon, State of Victoria

Problems detected

Users are reporting problems related to: internet, phone and e-mail.

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Macedon, State of Victoria

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Macedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Macedon, State of Victoria 02/02/2026 02:20

February 02: Problems at Optus

Optus is having issues since 04:00 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Phone (15%)

    Phone (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. Total Blackout (4%)

    Total Blackout (4%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optus Issues Reports Near Macedon, State of Victoria

Latest outage, problems and issue reports in Macedon and nearby locations:

  • mrjamesmoore James Moore (@mrjamesmoore) reported from Riddell, State of Victoria

    @Optus If you could launch a Samsung TV app I’d never bring up the first 2 years again. Pinky promise.

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnieKrevice Annie Krevice (@AnnieKrevice) reported

    @hyp3rstrike @Optus Thanks. That helps. Regardless of the agreement, still unprofessional to not remind a customer or prompt them after 24 months. That’s a long time to just remember that your contract is up.

  • On_Da_Ball3 William (Billy) Hunt (@On_Da_Ball3) reported

    @Optus Just keep the stupid thing connected #Mackay,it's a pain in the ***,thank you

  • helen_it Helen Jacobsen #SaveThePowerhouse #MasksForAll (@helen_it) reported

    Hey @Optus, my 5G has been down for at least 3 hours. On outage map on web page, my address gets a brown icon saying they're working on the towers ... but doesn't have the usual button to click for updates that you get if you get a red icon saying that they're working on tower. ?

  • MattMorrisMedia Matt Morris (@MattMorrisMedia) reported

    I can't seem to get @Optus to accommodation my needs, I can't seem to explain that I can't visit a store due to low vision, linked to a cowards punch attack. (Unrelated to Optus) - I have a phone that has a charging issue, but all they keep saying is "liquid damage."

  • abhijeet_1986 Abhijeet Kulkarni (@abhijeet_1986) reported from Melbourne, State of Victoria

    @Optus Doesn't work. Whenever I talk to a customer care at this time, they ask me to call 5G broadband help desk number in the morning..in the morning the internet works ok. Vicious cycle

  • DesignedToFade Social Kristancing (@DesignedToFade) reported

    @Optus I’ve checked the outage map as per my message (it says they know of an outage) and most other houses in my neighbourhood are also experiencing it, so me troubleshooting will achieve nothing

  • helen_it Helen Jacobsen #SaveThePowerhouse #MasksForAll (@helen_it) reported

    Actually specifically, my LTE is down, too. I'm currently connected to Twitter via my Vodafone 4G phone because there's no Optus service here and no ETA for a fix and no way to get status updates sent to me. I needed to do something for work. :-(

  • wobby66 robert henderson (@wobby66) reported

    @Milliganreports @PatsKarvelas @4corners Fletcher rose to be CEO of Optus so he should have half a brain but yet all he does is spout Lib talking points. Another Lib that makes me angry. I am beyond anger with the way the Libs treat women #auspol

  • DownunderWolf The Arthritic Wanderer (@DownunderWolf) reported

    @Optus is your messaging service via the app not working?

  • harpyd04 Harpy (@harpyd04) reported

    @Optus Have already done this multiple times and spoken to the help desk. As mentioned, a tower in my area is being investigated. Has been for the last 3 days! Just need the service that I’m paying for to be working, that’s all.