Optus Outage Report in Macedon, State of Victoria
Some problems detected
Users are reporting problems related to: internet, phone and e-mail.
SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Full Outage Map
E-mailProblems in the last 24 hours in Macedon, State of Victoria
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Macedon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Optus
Optus is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (38%)
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Phone (29%)
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E-mail (15%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Macedon, State of Victoria
Latest outage, problems and issue reports in Macedon and nearby locations:
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James Moore
(@mrjamesmoore) reported
from
Riddell, State of Victoria
@Optus If you could launch a Samsung TV app I’d never bring up the first 2 years again. Pinky promise.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Adams
(@PeterDTAdams) reported
@lavosaurus @Optus They sneakily changed their contracts to a month-by-month thing a few years back, so we are locked in for the phone repayments but could cancel the service contract any month. All to give us "greater flexibility" 🙄
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
@Karina_Melbs Hopefully Optus can sort something out to get you by - it sucks as I assume you're already on the 'cheapest' plan you can pay off a phone with, unless there's some other "under the counter" offer that'll be enough. Good luck.
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Curious me
(@LadyPenelope66) reported
Email from @Optus advised me they increased my bill $4 a month. Adding 60GB extra data to plan. I never use the data I already have. I do not consent to this. Tried to change plan on line unable to. Placed on hold for hours. Chat line can not assist me.😯 Not happy @acccgovau
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
@Muted79 @Firedingo tbh I guess when you probably have a trillion different plans over 10 years and enough people being screwed over or getting billed weirdly, simplifying things to 7 plans can only help. Provided you get the 'value' from them vs Vodafone or Optus of course. And hey, month to month
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Curious me
(@LadyPenelope66) reported
@ShababHossain13 Not happy with Optus. I do@not want an answer crease in data or a new plan. I never use that much data . My complaint is they have not made it easy to reduce or change existing plan. Impossible hold for hours #communication_ombudsman
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Lauren
(@LaurenThemself) reported
@CeeTeeBee88 @Optus Good news: the code came through. Bad news: I got bounced back to the login screen, tried twice more, and still can't get in 🙃 Wonder if it's because a bunch of people are trying to log in to check their contracts...
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Dr Queen Victoria 💧🐀
(@vicrollison) reported
from
Sydney, State of New South Wales
@_annamurdoch @jessica_wilson Technically the plans are two parts - people agree to pay off a phone interest free over 12/24/36 months - which is separate to the phone plan part, that you can change up/down as you like, and Optus can also change with 30 days notice. Repayments don't change, just plan
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bcat
(@Besscat) reported
@Optus overseas needing to update account - am in infinite loop of not being able to register but being unable to access help without being registered. Overseas contact number for you doesn’t connect. Halp 😭
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Jessica
(@jessica_wilson) reported
@vicrollison @_annamurdoch good on you! I get it and wow, if they are following Telstra, thats an issue. but we Should try and call them out, even when Optus had an award winning profit 2021 - 2022 financial year. **** optus. and **** telstra if they do the same!
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vince1080
(@vince10801) reported
@Optus @networkoutage Optus I am sick and tired of contacting tech support to then not only having my issue ignored (no internet) but to be mocked and snickered at no lie.